For small business networks located in the state of Hawaii, Progent's Microsoft and Cisco authorized consultants can provide phone assistance and troubleshooting to solve your network systems issues fast and affordably. Progent has developed top-notch skills, advanced software utilities, and support databases to diagnose and fix IT problems without the cost and delays normally associated with on-site technical service dispatches.

If your Hawaii organization is located beyond the larger metropolitan areas such as Honolulu, your local network support options may be limited in technical capability, or unavailable during a crisis. This results in a office network that is unstable or causing wasted time due to technical issues continuing for too long. Progentís group of field proven network consultants average more than ten years of real-world IT industry experience, in the trenches of network systems support, performing a wide variety of technical projects for a diverse range of customers. This means you obtain not just the technical know how needed for the task, but an expert with demonstrated methods for applying those skills to deliver excellent network solutions.

IT Consulting for Local Governments
Progent has a long background providing a full-spectrum of online network support and urgent repair services to local governments and schools across the United States. Progent is among the pioneers in providing expert online network support and has delivered IT support to clients in all 50 states. Progent's remote computer support for local governments saves travel expenses and solves issues more quickly than on-premises service calls.

Exchange Server 2016 Migration Services
Progent's Microsoft Exchange 2016 Server experts can assist you in any and all phases of your migration to Microsoft Exchange 2016 such as planning high availability infrastructure for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 and Microsoft Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; determining storage requirements for your virtual machines (VMs), databases and logs; setting up HLB for fault-tolerant CAS services; designing, building and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; creating SSL certs; providing client remediation with Office desktop or Office 365; and configuring Outlook on the web.

Cisco Unified Communications Manager and Cisco Unified Communications Manager Express Planning, Deployment and Troubleshooting
Cisco Unified Communications Manager (CUCM), formerly known as CallManager, operates as the core of Cisco's communications and collaboration platform. Cisco Unified CM and Cisco Unified CM Express offer a borderless IP-PBX by integrating tightly with applications that include Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact solution. Progent's CCIE-certified Cisco Unified CM consultants can assist with any aspect of CUCM setup and debugging in areas that include integrating Voice over IP phones and desktop video phones, designing dial plans, integrating SIP PSTN trunks and CUBE internetworking, installing ISR routers with CUBE networking support, creating Cisco UCS server failover systems for survivability, and integration with Microsoft Exchange Server and Skype for Business.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the assistance of a certified VMware VCDX consultant to help you design, configure, manage and repair VMware vSphere and vCloud-powered virtualization solution for on-premises datacenters, cloud environments, or hybrid cloud systems. Progent's VMware vSphere consultants offer advanced knowledge for deploying and configuring VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery. Progent offers in-depth understanding of VMware vCloud Director (vCD), vRealize Automation, vRO and vCloud Suite used for managing private and hybrid cloud environments that deliver high availability, data security, and application mobility.

Progent's Consulting, Programming and Training Services for Microsoft Office Excel and Microsoft Office 365 Excel
Progent's Microsoft-certified Excel and Office 365 Excel application consultants can provide a wide variety of online services to help your organization to plan, program, test, deploy, administer, and debug applications powered by any release of Excel, including Excel Online and Office 365 Excel. Progent can help you to migrate your existing Excel applications to the newest releases of Excel, support Excel on Apple iOS and Google Android smart phones and tablets, and identify and fix compatibility problems between different releases of Office Excel. Progent can provide on-demand support to clients looking for a fast fix to a stubborn issue associated with Excel and Progent also offers comprehensive project management services for migrating or creating mission-critical applications based on Office Excel. Progent's cost-effective webinar training for Office Excel can be customized to address the special requirements of individual users or teams.

Design and Deployment Support for Meraki Indoor and Outdoor Wireless APs
Progent's Meraki wireless access point consultants provide online and on-premises support to help organizations of all sizes to design, install, manage, upgrade or repair Wi-Fi networks that include Cisco Meraki cloud-managed wireless access points. Progent can assist your business to configure and manage Cisco's Meraki-based Wi-Fi networks for environments that range from a telecommuter's home or a branch office to a campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco technology such as Catalyst, Nexus and Meraki switches, ASR routers and ASA firewalls to create a seamless network infrastructure that delivers the same connectivity, performance, security compliance, manageability and availability for wired and Wi-Fi users regardless of their mobility or device. (See Cisco Meraki switches consulting services.)

Windows 8.1 Management and Troubleshooting and Migration
Progent's certified Windows 8.1 consultants can deliver a range of network consulting services to help companies of all sizes to maintain, administer, and troubleshoot environments that incorporate workstations, laptops, tablets, or smartphones powered by Microsoft Windows 8.1. Progent's consultants also offer Windows 10 migration help.

ProSight Active Security Monitoring (ASM) Endpoint Protection and Ransomware Defense
The ProSight Active Security Monitoring endpoint protection (EPP) solution utilizes next generation behavior analysis tools to defend endpoint devices as well as physical and virtual servers against new malware attacks like ransomware and file-less exploits, which routinely escape traditional signature-based AV products. ProSight ASM safeguards local and cloud resources and provides a unified platform to address the entire threat lifecycle including blocking, identification, containment, cleanup, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered attacks. Find out more about the complete ProSight portfolio of affordable managed services for small businesses.

Consulting and Troubleshooting Expertise for System Center 2012 Virtual Machine Manager
Progent's SCVMM 2012 consulting experts can help organizations of all sizes to follow leading practices to configure SCVMM 2012 hosts, fabric, storage systems, and libraries; plan, integrate, and administer private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class monitoring and reporting. Progent can assist you to move from an older version of SCVMM or from another management platform, and Progent can show you how you to enhance and troubleshoot your existing SCVMM ecosystem to make sure you realize the highest possible return on investment. Progent also offers Virtual Machine Manager 2016 migration expertise to help your organization to plan and carry out an efficient upgrade from SCVMM 2012 to SCVMM 2016 in order to take advantage of stronger assurance capabilities, high availability VMM storage options, and other enhancements.

Web Development Services
If you need to revamp your company Web site, create internal web sites for applications like HR or employee training, establish a standout Web presence for a new business, or create world-class, database-driven web applications, Progent can provide talented and experienced web architects and developers. Progent's consultants can also assist you to host your web environment by designing and managing a protected, robust server and communications infrastructure that includes offsite and mobile connectivity. Services available through Progent's Experts Team include web Site design, web project management, .ASP and .NET programming, graphics design, and 1-on-1 classes for popular web site development platforms. For database-intensive web sites, Progent can provide the expertise of certified SQL Server developers, Oracle developers and DBAs, and MySQL experts.

SQL Server Software Programming
Progent's SQL Server application developers can help your organization to build and maintain database applications based on Microsoft's SQL Server RDBMS. Progent follows industry best practices to build scalable, easy-to-manage SQL Server applications and knows how to team with a customer's IT staff to complete programs in a timely and cost-effective manner. Progent for can assist you to build Microsoft SQL Server solutions by offering a wide array of professional support services such as functional specs, data tier architecture, ETL development, T-SQL programming, software installation, capacity planning, performance and I/O configuration tuning, backup/recovery, partitioning, consolidation of stored procedures, replication solutions, security and compliance, and disaster recovery/business continuity planning.

Certified Expertise for Information Assurance and SIEM Solutions
GIAC was established in 1999 to validate the skill of computer security experts. GIAC certifications are recognized by businesses and institutions throughout the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance specialists offer expertise with all of the network security capabilities covered within the GIAC accreditation such as evaluating infrastructure security mechanisms, security incident handling, intrusion detection, web application security and security information and event management (SIEM) solutions for compliance with government mandates for reporting incidents.

SharePoint Support
Progent's Microsoft-authorized SharePoint 2013 specialists, SharePoint Server 2010 specialists and SharePoint 2007 experts can help you rationalize the economic case for implementing the latest version of SharePoint, advise you on the most appropriate edition of SharePoint Portal Server for your circumstances, offer configuration and deployment services, help you to set up Microsoft SQL Server as a back-end database, improve your network integrity, integrate your off-the-shelf and custom application programs to work with Microsoft SharePoint, design a company-wide security plan that incorporates portal technology, and deliver troubleshooting and Helpdesk services.

Apple macOS and OS X Support
Progent's experts can provide Apple macOS and OS X users a range of IT services including online Apple macOS and OS X desktop support, help with Mac software, Outlook for Mac and MS Exchange expertise, Apple macOS and OS X protection and connectivity consulting, integration between Apple macOS and OS X and Windows environments, and one-on-one training. For IT networks based solely on Mac or for systems that utilize a combination of Apple macOS and OS X, Linux, and MS Windows-powered servers and desktops, Progent has the background and knowledge to handle the complexity of designing, installing, and maintaining a network solution that is reliable, safe, fast, and supportive of your business objectives.

Talk to a Progent Network Support Expert
To find out how you can access a Progent computer support expert for online or on-premises expertise in , phone 1-800-993-9400 or visit Online Network Help.