For small business networks located in the state ofHawaii, Progent's Microsoft and Cisco certified engineers can deliver remote phone support and troubleshooting to fix your network systems problems fast and affordably. Progent has acquired enterprise-class skills, software tools, and support databases to identify and fix IT problems while avoiding the high cost and time delays normally associated with in-person technical service calls.
If yourHawaiiorganization is situated outside of the larger urban areas such asHonolulu, your local computer support options may be limited in expertise, or not available during an emergency. This can result in a network that is unpredictable or causing wasted time due to technical issues going unresolved for too long. Progentís team of field proven network professionals average more than ten years of real-world computer industry experience, in the trenches of network support, performing a large variety of technical projects for a broad range of clients. This means you obtain not just the technical skills needed for the job, but a professional with proven methods for applying that expertise to provide cost effective network solutions.
ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting outsourcing service provides comprehensive hosting of a small company's production servers in an environment that gives the highest degree of dependability and expandability and is in addition easy to transfer to another host. Progent's Private Cloud hosting and management services are built on mature virtualization platforms that allow small companies with multi- platform IT systems to save significantly on the costs of capital investments, system support, and network management while benefiting from world-class reliability and an unprecedented degree of vendor independence. Find out about Progent's ProSight family of managed IT services for small organizations.
iPhone and iPad Integration
Progent's iPhone and iPad integration consultants offer cost-effective online consulting to help your business to design, deploy, and troubleshoot any aspect of your iPhone and iPad and Windows integration efforts and is available for quick jobs to help you through specific technical bottlenecks or major engagements to help you finish business-critical initiatives on schedule and within budget. Progent has expertise in local, cloud-based, or hybrid environments and can help you create or support a resilient, secure and efficient network infrastructure that aligns with your computing model. Progent also offers online and on-premises training for individuals or groups to show you how to manage and use your iPhones and iPads in a secure, team-oriented environment that maximizes the business value of your IT network.
Convenient Payment Methods
Progent's easy payment options for Consulting Expertise for SCVMM 2012
Progent's System Center 2012 Virtual Machine Manager consultants can assist businesses of any size to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage, and library resources; plan, deploy, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class monitoring and reporting. Progent can assist your business to move from an older version of SCVMM or from a third-party management system, and Progent can assist you to enhance and repair your existing SCVMM environment so you realize the highest possible return on investment. Progent can also provide Virtual Machine Manager 2016 migration consulting to help you to plan and implement a smooth migration from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 so you can take advantage of stronger assurance capabilities, more affordable VMM storage options, and other enhancements.
Progent's Consulting Services for Microsoft SQL Server 2016
Microsoft SQL Server 2016 introduces significant enhancements in performance, capacity, security, high-availability, mobile computing support, plus built-in analytics and reporting. Innovations include PolyBase for processing relational and non-relational files simultaneously for data warehousing, Hadoop integration, Always Encrypted mode, Mobile Report Publisher, and seamless management of on-premises and cloud-resident operations and services. Progent's Microsoft-certified SQL Server 2016 consulting experts can provide online and on-premises support to assist businesses of any size to design, implement, manage or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft products including Windows Server and Hyper-V, Exchange, SharePoint Server, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).
Desktop Support Services
Progent can deliver a wide array of cost-effective services to help you business to install, configure, repair, and administer workstations and notebooks powered by Windows, macOS and OS X, or popular versions of Linux. Progent's desktop support services include Windows 10 planning assistance, Microsoft Windows 8.1 configuration and support, Microsoft Windows 7 technical support, MS Office and Office 365 integration and training, and 64-bit operating system upgrades.
Immediate Help for Urgent Problems
With Progentís urgent online network troubleshooting services, your company can get immediate support for problems that are causing lost productivity. Remote help eliminates the lengthy delay and increased cost associated with in-person computer help. For typical administration tasks, Progentís online support consultants can finish most jobs within a few minutes of a request, instead of forcing you to live with a problem for hours for on-premises help to arrive.
SQL Server 2019 Integration Consulting
Progent's certified SQL Server 2019 consultants can assist your organization to assess the business case for migrating to SQL Server 2019 and can provide fast online or onsite access to experts in system planning and integration, software programming, SQL Server management, and network security. For more information, visit SQL Server 2019 integration expertise.
Ransomware Removal and Recovery Consulting
Current variants of crypto-ransomware not only scramble critical online files but also infiltrate most available system restores and backups. Progent's proven ransomware recovery experts can help your business to rebuild an IT network breached by a ransomware crypto-worm like Ryuk, WannaCry, NotPetya, Spora, MegaCortex, or Locky. To learn more, see ransomware removal and operations restoration consulting.
Responsiveness of Progent's Technical Response Center for Remote IT Support
Progent's Technical Response Center is dedicated to providing the best level of remote IT support services possible for both urgent as well as standard problems. For urgent problems that impact many workers, vital personnel, or a line-of-business application, the Technical Response Center will respond within an hour. For standard problems, the TRC is committed to respond in less than two hours. In all cases, your ticket will be generated quickly and accurately, You will be sent an acknowledgement from the trouble ticket system, and the TRC will contact you regarding each resolved issue to confirm you are comfortable with the outcome and willing to close out the ticket. Find out more details concerning Progent's Technical Response Center Customer Commitment.
Exchange 2013 Upgrade Services
Microsoft Exchange 2013 includes significant enhancements to the capabilities of its predecessor Microsoft Exchange 2010 and introduces important new features plus a redesigned architecture. These enhancements favorably impact vital IT areas such as manageability, availability, compliance, cost of ownership, collaboration, expandability, performance, compatibility, and productivity. Progent's certified Exchange 2013 consulting experts can deliver remote or onsite expertise to help you administer, optimize and debug your Exchange 2013 deployment. Progent can also provide Exchange 2016 migration expertise and Exchange Online consulting to help you move to a more up to date release of Exchange Server in an on-premises, cloud-hosted, or hybrid deployment.
Dynamics GP (formerly Great Plains) Consulting Services
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped architecture that enhances cloud integration, works with the most popular handheld devices, permits one-time sign-on with Microsoft Azure AD, and tightens security and compliance. Progent's experienced Microsoft Dynamics GP 2015 R2 consultants and developers have the depth and breadth of knowledge and experience to address the critical IT and business challenges associated with upgrading to Microsoft Dynamics GP 2015 R2 and can help you to carry out an efficient migration that will optimize the return on your investment in this mission-critical platform.
Data Backup and Recovery Consultants
Progent's data backup experts can provide help for a broad range of utilities and services that deliver solutions for protecting Microsoft Windows, Mac, and Linux servers and workstations plus notebooks and handhelds. Progent supports all major backup products by delivering services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake/Carbonite solutions. Progent also offers support for Acronis Backup and Recovery, Mozy, Retrospect for Macintosh, Time Machine, Symantec Backup Exec, BackupAssist Software, CrashPlan, and FLARs. For large organizations, Progent can provide VMware Site Recovery Manager and NSX consulting. In addition, Progent's ProSight Data Protection Services are available to small and mid-sized businesses as an affordable outsourced service for reliable backup/disaster recovery.
Talk to a Progent Computer Support Expert
To learn how to contact a Progent network support expert for remote or on-premises assistance, call 1-800-993-9400 or go to Remote Computer Help.