Hawaii Computer Network Technical Support
for Small and Medium-size Business Computer Networks:
Online Assistance and Repair
For small company network systems located throughout the state of Hawaii, Progent's Microsoft and Cisco qualified technical experts can provide remote phone assistance and troubleshooting to resolve your computer network issues fast and cost effectively. Progent has developed enterprise-class skills, advanced software tools, and support databases to troubleshoot and fix IT problems without the high cost and delays associated with onsite service dispatches. If your Hawaii business is situated beyond the larger metro areas such as Honolulu, your nearby computer network support options may be limited in expertise, or not available during an emergency. This can result in a computer network that is unpredictable or causing wasted time due to technical issues persisting for too long. Progent's group of expert network consultants average more than ten years of real-world industry experience, in the trenches of IT support, performing a broad range of technical projects for a varied range of customers. This means you get not just the technical competency needed for the task, but an expert with field proven methods for applying those skills to assist with efficient network solutions.
NetDocs Consulting Support
NetDocuments is a cloud-based document management system designed for the legal profession. Progent can provide the services of NetDocuments specialists who can provide expert guidance to help you to design, deploy, administer, tune, or troubleshoot a document management system solution based on NetDocs. To learn about Progent's support services for NetDocuments, visit NetDocuments DMS consulting support.
The Progent Test Lab at the Herakles/Quality Technology Services Internet Data Center
The Progent Test and Training Lab at the QTS Internet Data Center in Sacramento can be used for testing line-of-business applications, developing efficient system upgrade procedures, evaluating and optimizing performance, planning or verifying disaster recovery solutions, mitigating compatibility issues, and building training environments for new technologies. For Progent clients who lack sufficient in-house resources to configure effective pilot systems, the lab reduces capital outlay and engineering risk and helps keep vital IT initiatives on schedule.
Best Practices Followed by Expert Consultants
Many businesses located away from areas with ample network engineers resort to poorly trained or unseasoned local consultants for vital computer network support services. This can result in a system that is undependable or unproductive. Progent’s team of Microsoft and Cisco premier engineers average over a decade of hands-on industry background, in the trenches of network support, providing a wide range of technical services for a diverse selection of customers. Consequently, with Progent you receive not just expert technical knowledge, but an engineer who follows computer industry leading practices in using that knowledge to solve real-world information system problems successfully and in a repeatable fashion.
ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Platforms
ProSight Reporting is a growing line of real-time reporting tools designed to work with the top ticketing and network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. For details, visit ProSight Reporting for ticketing and network monitoring platforms.
Cisco Voice over IP Phone and IP Video Phone Configuration and Support
Progent's Cisco IP phone and video IP phone consultants can help your business to configure, manage, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers support for all models of Cisco's IP phones from discontinued VoIP devices to the newest media phones. Progent's consultants can also assist your organization to integrate your IP phones with Unified CM, previously branded CallManager, or with Unified Communications Manager Express (CME) to create a an advanced IP-PBX environment for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified Communications Manager apps like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact center. Progent's consultants can deliver expertise with all aspects of Cisco VoIP Phone integration including designing dial plans, resolving QoS, configuring SIP PSTN trunks and CUBE internetworking, deploying ISR routers with CUBE VoIP networking support, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.
Eliminate Reliance on an Individual Freelance Consultant
By building a relationship with a full-service IT consulting and support company such as Progent as opposed to a freelance consultant, your company is assured timely access to knowledgeable experts whenever you require them. You no longer have to be concerned that sickness, classes, vacations, or conflicting priorities with different customers will leave you with no support when you have an emergency.
Broad Experience with Microsoft's Leading Server Solutions
Progent's group of network consulting experts can assist large businesses to architect, deploy, and manage major rollouts of key Microsoft technology by offering services such as Active Directory and Azure AD configuration, Exchange Server 2019 troubleshooting, Microsoft Exchange 2016 Server planning and deployment, Exchange Server 2013 configuration, SharePoint Server 2019 design and installation, SharePoint Server 2013 configuration, Microsoft Teams expertise, Skype for Business support, plus SQL Server 2019 application development and Microsoft SQL Server 2016 integration. Progent has helped some of the world's biggest businesses to integrate solutions powered by Microsoft servers and can provide branch office IT supports for enterprises with branch offices in major cities across the U.S.
Failover Clustering Support for Windows Server
The failover clustering feature set incorporated into the most recent versions of Windows Server is radically re-engineered to simplify the installation, configuration, and administration of clusters and to offer improved levels of network availability, protection, performance, and flexibility. New or improved capabilities include cluster Validation, easier configuration and installation, unified cluster management, new cluster architecture for maximum availability, hardened security and quorum structure, elimination of failure points, more disk and memory capacity, improvements for geographically dispersed clusters, and live migration support for Windows Hyper-V virtual machines. Progent's Microsoft-certified cluster technology consultants can help you assess the advantages of Windows clustering, design and implement a deployment, train your network support staff to manage your cluster environment, provide continuing consulting and support services, and produce and test a workplace recovery plan. Progent's Windows Server 2019 high availability cluster consultants and Windows Server 2016 disaster recovery experts can show you how you to create a cost-effective disaster recovery/business continuity solution for multi-site or hybrid cloud deployments utilizing failover cluster technology proven in Microsoft's Azure public cloud.
Microsoft Windows Server 2019 Upgrade Support
Progent's Microsoft Gold-certified Windows Server 2019 consultants can help your company to plan and implement an efficient migration to Windows Server 2019 using a self-hosted network architecture or a hybrid deployment model that combines cloud-hosted Windows Server Online with on-site Windows Server 2019. To learn more, visit Microsoft Windows Server 2019 upgrade experts.
System Center 2016 Planning and Integration
System Center 2016 provides major improvements for managing hybrid cloud networks by offering advanced integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of multi-OS networks that incorporate Linux, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support such as tighter integration with Microsoft Intune for iPhone and Google Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consultants can provide world-class online and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help your business to plan and install a new deployment of System Center 2016, expand or optimize your current one, migrate efficiently from a previous version of System Center, or troubleshoot your System Center solution.
Linux Consulting and UNIX/Windows Integration
If your company IT environment mixes Linux technology with Windows, Progent can assist you to integrate your servers into a cohesive system that allows all your operating systems to coexist peacefully for easy administration, seamless data exchange, fault tolerance, enhanced throughput, and tight security. If you are writing or testing Linux applications on a network that incorporates Microsoft-based servers, workstations, and application software, Progent can provide full-service support outsourcing that frees you to concentrate on your area of high-value expertise.
Get in Touch with a Progent Network Support Expert
To find out how to access a Progent network consultant for remote or onsite assistance, phone
An index of content::
Programming Firms Xamarin
24-Hour Coder .NET macOS
Progent's software experts have worked for two decades with .NET technologies and the Visual Studio development environment and are able to create or update .NET apps quickly and affordably.
Server Education
Network Training
Progent practices knowledge transfer from Progent's consultants to clients. By educating clients to handle problems that are within their comfort zone, Progent is able to focus on providing high-value services where Progent faces few competitors. Medium-size companies who work with familiar independent consultants or who employ in-house IT staffs benefit when Progent transfers knowledge about critical technology and tested processes to make their IT environments more reliable, protected, and efficient.
Microsoft Certified Expert Support Dynamics GP Accounting
Dynamics GP Great Plains Accounting Support Services
Progent's Microsoft certified experts provide a variety of consulting services for Microsoft Dynamics GP. Dynamics GP/Great Plains is a financial and ERP solution built, like all Microsoft financial solutions, on the expandable and popular foundation of Microsoft Windows technology. Dynamics GP offers an affordable tool for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is easy to deploy and integrate, and with its modular approach you can purchase only the capability you currently need, with the option to add clients and increase functionality when necessary. Progent's Dynamics GP/Great Plains support experts can show you how to install, configure and administer the current version of Microsoft Dynamics GP or migrate smoothly from an earlier version.
ProSight Hosting for Virtual Servers Professionals
ProSight VM Hosting Engineers
Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small or mid-size organization's production servers in an environment that delivers the highest degree of dependability and scalability and is also simple to migrate to any data center. ProSight Virtual Hosting and management services are built upon proven virtualization techniques that allow small and midsize companies with multi- platform environments to save significantly on the costs of capital investments, system maintenance, and network administration while benefiting from enterprise-class reliability and an unprecedented level of vendor independence.
ProSight ESP Endpoint Protection Remote Troubleshooting
Consultant Services VMware Security
ProSight Enhanced Security Protection managed services offer affordable in-depth protection for physical servers and virtual machines, workstations, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and reacting to security assaults from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, device control, and web filtering through cutting-edge tools packaged within a single agent managed from a single console. Progent's security and virtualization experts can assist you to plan and configure a ProSight ESP deployment that meets your organization's specific requirements and that helps you demonstrate compliance with legal and industry information security regulations. Progent will assist you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for urgent attention. Progent's consultants can also assist you to install and verify a backup and restore solution like ProSight Data Protection Services so you can get back in business rapidly from a destructive security attack such as ransomware.
Consultants Windows Server 2019
Microsoft Experts Windows Server 2019 System Insights Troubleshooting
Progent's Windows Server 2019 disaster recovery planning experts can assist your business to design a disaster recovery solution built around Microsoft's cloud-tested Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
iPhone and Dynamics CRM integration Engineer
iPhone and Office 365 integration Information Technology Consulting
Progent can provide affordable remote consulting to help your business to design, deploy, and troubleshoot any aspect of your iPhone and Windows integration solution and is available for short-term tasks to help you through occasional technical roadblocks or long-term engagements to help you complete business-critical projects on time and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid environments and can help you build or maintain a highly available, protected and scalable infrastructure that is best suited to your computing model. Progent also offers remote and on-premises training to help manage and use your iPhones and iPads in a secure, team-oriented environment that optimizes the strategic value of your IT network.
VoIP Technical Consultant
Cisco VoIP Phones and CallManager Consultant Services
Progent's Cisco-certified IP phone and video IP phone experts can assist you to configure, maintain, and debug Cisco VoIP phones, video IP phones and wireless IP phones. Progent can provide support for all models of Cisco's IP phones from legacy Voice over IP devices to the newest media phones. Progent's IP telephony experts can also help you to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, previously branded CallManager, or with Unified CM Express to build a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to configure Unified CM apps such as Cisco Unified CM IM and Presence Jabber, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact solution. Progent can deliver support with all aspects of Cisco IP Phone integration including reviewing dial plans, setting up SIP gateways, installing ISR G2 routers with CUBE internetworking support, and designing Cisco UCS server failover and Cisco SRST solutions for high availability.
Malware Forensics Troubleshooting
Modern Network Security Support Services
ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior machine learning technology from SentinelOne to guard endpoints as well as physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which easily escape traditional signature-matching AV tools. ProSight ASM safeguards local and cloud-based resources and offers a single platform to address the complete threat progression including blocking, detection, mitigation, remediation, and post-attack forensics. Key features include one-click rollback using Windows VSS and real-time system-wide immunization against newly discovered attacks.
SharePoint Professional
Professional SharePoint
Progent's Microsoft-certified experts can provide small and midsize companies IT consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, groups and data. SharePoint Portal Server provides a central location for your workers or clients to access, manage, share and manipulate useful data, documents, and applications and to communicate with other people. It enables quicker and more intelligent decisions, more efficient access across groups and more streamlined business processes. The primary goal of SharePoint Server is to gather together, in a relevant way, all of the many sources of information available within and outside a business network. Windows SharePoint Services connect employees, clients, teams and major tasks with the data they've developed in a manner that makes data easy to locate, retrieve and re-use.
24x7 Exchange 2007 Consulting
Exchange 2003 Server Information Technology Consulting
Progent's Microsoft-certified consultants have 20 years of experience designing, installing, and maintaining messaging systems for clients in the and throughout the United States. Progent provides economical Microsoft Exchange Servers consulting services to ensure that your email environment features security, high uptime, easy access for remote and wireless users, efficient management utilities, and productive integration with telephony. Progent offers expertise and support services for Microsoft Exchange 2016 Server, Exchange 2013, Microsoft Exchange 2010, Exchange 2007 Server, Microsoft Exchange 2003, and MS Exchange 2K Server. Progent can also assist small or medium businesses to upgrade to Microsoft Exchange 2016 or Exchange 2013 Server.
Outsourcing SBS 2011
Microsoft SBS Premium Add-on Network Engineer
Microsoft Small Business Server is a low-cost suite of essential servers that provides the foundation for a powerful but manageable IT network. The inter-connectivity requirements of the Microsoft .NET functions included with Small Business Server calls for a network consultant with real-world background and broad experience in planning and implementing cohesive end-to-end information technology solutions. Progent's Microsoft-certified experts have extensive experience with the technologies built into SBS 2011 and SBS 2008. This expertise ensures you success in installing, managing, and troubleshooting network solutions powered by the Microsoft SBS line of servers and applications.
Cisco PIX to ASA upgrade Support and Help
Online Troubleshooting ASA 5500-X Firewall with Firepower
The latest generation of ASA 5500-X Family of firewalls with Firepower Services provide substantially more bang for the buck than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new deployments. Progent's Cisco-premier CCIE network experts can assist your company to manage your legacy PIX or Cisco ASA 5500 firewalls or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, configure, tune, manage and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.
Immediate Computer Engineer Hornetsecurity Altaro VM Backup and Hyper-V
Altaro VM Backup Cloud Management Outsourcing
Altaro VM Backup software from Hornetsecurity provides small and mid-size organizations a reliable and affordable platform for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud environments and also enables low-cost backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of remote or on-premises consulting services to help you to plan, install, manage and debug a comprehensive backup/restore system based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/restore service powered by on Altaro VM Backup software.
Offsite Workers Endpoint Security Online Help
Offsite Workforce Cybersecurity Support and Help
Progent can help small and medium-size companies to configure network security defense systems and provide cleanup expertise to support at-home workers.
Wi-Fi RF Coverage Maps Consulting
Wi-Fi RF Spectrum Analysis for Wi-Fi Support and Integration
Progent's Wi-Fi site survey and predictive modeling help you to plan, install and debug a Wi-Fi LAN optimized for your environment, offering you a WLAN that delivers the reception, speed, capacity, Quality of Service, data protection, and roaming capability your business requires. Wireless site survey services from Progent include remote predictive analysis for designing a Wi-Fi LAN and on-premises survey services for confirming, tuning, and debugging a functioning wireless network.
24/7 Microsoft .NET Android Programming
ASP.NET Core Programmer
Progent's application experts have worked for two decades with .NET tools and the Visual Studio development environment and can create or enhance .NET apps rapidly and at low cost.
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