For small business computer networks located within the state of Hawaii, Progent's Microsoft and Cisco qualified technicians can provide online assistance and troubleshooting to resolve your network troubles quickly and cost effectively. Progent has developed top-notch skills, sophisticated tools, and support databases to diagnose and fix computer network problems while avoiding the cost and delays associated with in-person service calls. In case your Hawaii business is situated beyond the larger metro areas such as Honolulu, your local network support choices may be limited in technical expertise, or not available during an emergency. This results in a office network that is unusable or causing efficiency loss due to technical issues going unresolved for too long. Progent's staff of network engineers average more than ten years of real-world computer industry experience, in the trenches of network systems support, performing a extensive range of technical projects for a varied range of clients. This means you obtain not just the technical expertise needed for the job, but a consultant with proven methods for applying that expertise to provide affordable network solutions.

Fortinet FortiGate Firewall Integration Experts
Fortinet next-generation firewalls are industry leaders in offering best-in-class throughput for SSL inspection. Progent's Fortinet firewall experts can help you to configure your Fortinet FortiGate firewalls to protect your digital resources at the network edge, within the data center, at branches, and at the cloud edge. To find out more, visit Fortinet firewall integration experts.

Cisco Unified Communications Manager and Cisco Unified CM Express Planning, Deployment and Troubleshooting
Cisco Unified Communications Manager (CUCM or Unified CM), formerly branded CallManager, operates as the heart of Cisco's communications and collaboration platform. CUCM and Unified Communications Manager Express (CME) offer a location-independent IP-PBX solution by integrating with unified messaging applications like Unified CM IM and Presence Service, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact solution. Progent's CCIE-certified Cisco Unified CM consultants can assist with any facet of CUCM setup and debugging in areas such as integrating Cisco VoIP phones and video IP phones, designing dial plans, setting up SIP trunks and CUBE internetworking, installing Cisco ISR routers with CUBE support, creating UCS server clustering systems for high availability, and integration with Microsoft Exchange Server and Skype for Business.

Best Practices Followed by Expert Consultants
Many organizations located far from cities with ample network consultants resort to poorly trained or inexperienced local resources for vital network support. This can result in a system that is unstable or unproductive. Progentís team of Microsoft and Cisco certified engineers average over a decade of hands-on industry background, in the front lines of network support, providing an extensive range of technical tasks for a broad selection of clients. This means that with Progent you receive not just high-level computer network skills, but an engineer who understands computer industry best practices in applying those skills to resolve real-world business network problems efficiently and in a consistent fashion.

Progent's Consulting Services for Microsoft SQL Server 2016
Microsoft SQL Server 2016 introduces major improvements in speed, scale, security and compliance, availability, mobile computing integration, and integrated business intelligence. Innovations include PolyBase for handling structured and unstructured files simultaneously for big data applications, Hadoop support, Always Encrypted mode, Mobile Reports, and centralized management of local and cloud operations and services. Progent's Microsoft-certified SQL Server 2016 consultants offer remote and onsite expertise to assist organizations of any size to design, deploy, manage or troubleshoot any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft platforms including Windows Server and Hyper-V, Exchange, SharePoint, Microsoft Dynamics ERP, Skype for Business, and System Center Operations Manager (SCOM). Also, Progent's Microsoft SQL Server 2019 upgrade consultants can assist you to move to a current release of Microsoft SQL Server.

CISM-certified Cybersecurity Management Consultants
Progent can provide the support of CISM Premier security management experts. The Certified Information Security Manager (CISM) committee defines the core capabilities and international standards of skill that IT security professionals are required to master. It provides business management the confidence that those who have earned their CISM credential have the experience and capability to provide efficient security administration and support services.

Altaro VM Backup Solutions for Data Protection and Disaster Recovery
Altaro VM Backup software from Hornetsecurity offers small businesses a reliable and budget-friendly platform for backing up and recovering Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in local, remote, distributed, and cloud architectures and also supports cost-effective cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of remote or on-premises services to help you to design, install, optimize and troubleshoot a modern backup/restore solution based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/recovery service based on Altaro VM Backup software. To learn more, visit Altaro VM Backup consulting.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology consultants offer Windows Server 2016 integration consulting services to assist organizations of any size to design and implement a smooth deployment of Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can help your company to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to take advantage of the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain clusters. In addition, Progent's Windows Server 2022 migration experts and Windows Server 2019 migration consultants can assist you to design and carry out a cost-effective upgrade from Windows Server 2016 to a more up-to-date release of Windows Server.

Security Vulnerability Assessment for Small Business Networks
Progent offers two ultra-affordable service packages intended to enable small companies to receive an objective security evaluation from a premier security engineer. With Progent's External Security Inventory Checkup, a security expert administers an extensive test of your network from beyond your firewall to uncover potential weaknesses in the security posture you present to the outside world. With Progent's Internal Network Security Inventory Scan, a security engineer runs a system scan from a secure computer within your firewall to evaluate the risk to inside threats. Both security inventory services are configured and executed from a protected remote site.

Failover Clustering Support for Microsoft Windows Server
The failover server cluster feature set built into the most recent versions of Windows Server has been radically redesigned to streamline the deployment, configuration, and administration of server clusters and to provide greater levels of network dependability, protection, performance, and flexibility. New or improved capabilities include automated cluster Validation, easier configuration and deployment, unified cluster management, new cluster infrastructure for increased uptime, hardened security and quorum models, minimization of failure points, more disk and RAM capacity, improvements for multi-site clusters, and live migration support for Windows Hyper-V virtual machines. Progent's certified failover cluster experts can help your company evaluate the advantages of Windows clustering, plan and execute an installation, educate your network support personnel to manage your cluster environment, provide continuing consulting and technical help services, and produce and test a disaster recovery plan. Progent's Windows Server 2019 high availability (HA) cluster experts and Windows Server 2016 disaster recovery consultants can show you how you to design and build an affordable disaster recovery/business continuity solution for hybrid cloud environments using failover cluster tools proven in Microsoft's massive Azure cloud.

Talk to a Progent Computer Support Expert
To see how you can get in touch with a Progent network support expert for online or onsite help, phone 1-800-993-9400 or visit Online Network Support.



An index of content::

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    Progent offers two ultra-affordable service bundles intended to enable small businesses to receive a professional network security evaluation from a premier security engineer. With Progent's External Network Security Inventory Checkup, a security expert administers an extensive test of your network from beyond your firewalled perimeter to uncover potential weaknesses in the security profile you expose to the outside world. With Progent's Internal Security Inventory Scan, a security engineer runs a network scan from a secure computer within your company firewall to evaluate the risk to inside threats. The two security inventory services are configured and executed from a secured remote site.

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    Progent's Microsoft and Cisco-certified network engineers can assist you to determine the benefits of Microsoft Exchange 2010 for your business and can assist you to design and carry out a smooth migration to Exchange 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 Server that will offer quick return on investment by improving your productivity, cutting the expense of equipment and service, streamlining management, and consolidating your vital communications technologies.

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    Microsoft has made a strong effort to enable transparent hybrid environments that integrate Microsoft 365 Exchange Online and local Exchange deployments. This permits you to have certain Exchange mailboxes located on your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any phase of planning, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange consultants can deliver as-needed expertise to help you through challenging technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Exchange initiative is completed on schedule and on budget.

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    ProSight LAN Watch is Progent's server and endpoint monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to help keep your IT system running at peak levels by tracking the state of vital assets that power your information system. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your specified IT staff and your assigned Progent engineering consultant so all potential problems can be resolved before they have a chance to disrupt your business.

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    Cisco offers an extensive product line of routers including routers designed to deliver the security, bandwidth, and reliability demanded by organizations from small offices to global enterprises. Cisco routers include support for redundancy, transparent failthrough, and backup power for improved reliability and system uptime. Progent can help you choose and integrate Cisco routers to establish a solid infrastructure for your IT system and to make it economical to grow as you support new users, open new offices, deploy new services, open your network to clients and partners, and manage a more mobile workforce. Progent offers help with a range of routers powered by Cisco's IOS operating system, including the Cisco 800 series of small office VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 2900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for the network core, as well as legacy 1700 and 2600 Routers.

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    Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files residing within your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered endpoints.

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    Progent's Microsoft-certified consultants can provide businesses of all sizes consulting, technical support, and development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an advanced solution that utilizes web-based technology for efficiently connecting people, groups and information. Microsoft SharePoint Server offers a central spot for your workers or clients to access, organize, distribute and interact with relevant information, files, and software and to communicate with one another. SharePoint enables quicker and better decisions, more efficient access across groups and more economical business practices. Windows SharePoint Services join employees, customers, teams and projects with the knowledge they've created in a manner that makes data easy to locate, retrieve and apply. Progent's SharePoint consultants can assist you to manage your current SharePoint ecosystem or migrate to the current version of SharePoint Server or to SharePoint Online.

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    Progent's certified engineers provide technical support and network consulting services for Exchange Server 2003, Microsoft Windows 2003 Server, and for the entire family of Microsoft server platforms. Progent's migration, configuration, administration, and support services for Microsoft Exchange Server include system design, installation, documentation, onsite and remote troubleshooting, Help Desk outsourcing, certified security consulting, and comprehensive network management outsourcing.

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    Progent's certified SQL Server 2019 experts can help you to evaluate the business case for migrating to SQL Server 2019 and can deliver fast remote or on-premises access to consulting experts in system planning and integration, application programming, SQL Server management, and network security.

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    Microsoft Exchange 2010 Onsite Technical Support

    Progent's Microsoft-certified consultants have 20 years of background designing, installing, and supporting email solutions for clients in the and throughout the United States. Progent provides affordable Microsoft Exchange Servers consulting support to make sure that your email system features protection, high uptime, easy connectivity for off-site and wireless users, efficient management tools, and productive integration with telecommunications. Progent offers consulting and support services for Exchange 2016 Server, Exchange 2013, Exchange 2010 Server, MS Exchange 2007 Server, Exchange 2003 Server, and Exchange 2K Server. Progent can also help small or medium businesses to migrate to Microsoft Exchange 2016 or MS Exchange 2013.

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    System Center 2016 provides major enhancements for managing hybrid cloud networks by offering advanced support for Windows Server 2016, Windows 10 clients; seamless integration of heterogeneous environments that include various Linux distributions, Microsoft Hyper-V and VMware; and better cloud support including tighter integration with Intune for Apple iPhone and Google Android smartphone management plus native integration with Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff can provide advanced online and on-premises support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help you to plan and configure a new deployment of Microsoft System Center 2016, extend or tune an existing one, upgrade efficiently from a prior release of System Center, or debug your System Center environment.

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    Progent's Microsoft-certified consultants can help you to assess the advantages of Windows Server 2012 R2 for your organization, create pilot environments and rollout plans, optimize your infrastructure for local, multi-location, private or public cloud-based, and hybrid environments, train your IT support team, develop an enterprise-wide security strategy, streamline IT management, assist with application development, and generate and validate a DR/BC plan.

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    Progent's high availability network experts offer reliability support, disaster recovery services, network load balancing, non-stop interoffice connectivity, 24x7 Internet connection design, fault-tolerant data center support, and other 24x7 networking consulting to show your organization create a non-stop environment for mission-critical applications. Progent possesses the knowledge and experience to design affordable, high-availability networks by utilizing the evolving library of Windows Cluster servers including Microsoft Windows Cluster Server 2003, SQL Server Cluster, and Exchange Cluster. Progent's Microsoft and Cisco authorized consultants can show you how to you build a high-availability mutli-site network with a fully mirrored Internet interface and efficient network load balancing.

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    Stealth intrusion checking is a key part of any overall network security plan. Progent's security experts can run thorough penetration checks without the knowledge of your company's internal IT staff. Unannounced penetration checking uncovers whether current security defense tools such as intrusion incident alerts and event log monitoring are properly configured and actively monitored. Progent can provide ongoing autonomous PEN testing to define your internal and external attack surface and to detect ways that vulnerabilities, unsafe configurations, harvested credentials, skipped patches, and dangerous IT product defaults can be chained together by hackers into the multi-front attacks common to modern versions of ransomware.

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    Microsoft System Center 2016 Operations Manager is designed to promote consistent performance and maximum availability for critical workloads by offering centralized, mixed-platform monitoring of IT resources deployed throughout local systems and cloud environments. Progent's SCOM consulting team offers advanced online and onsite expertise to assist organizations of all sizes to design, integrate, optimize, enhance and repair SCOM 2016 deployments. Progent can assist your company to migrate to Operations Manager 2016 from earlier releases or from other monitoring products, or combine a variety of monitoring tools into a unified infrastructure management solution. Progent can also show you how to extend your SCOM 2016 scope to incorporate infrastructure hosted on public clouds such as Microsoft Azure and Amazon AWS.

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    Progent's Microsoft and Cisco-certified network experts can help you to assess the value of Microsoft Exchange Server 2010 for your business and can assist your IT staff to design and implement a smooth migration to Microsoft Exchange 2010 from Microsoft Exchange Server 2003 or Exchange Server 2007 that will offer fast return on investment by increasing your productivity, cutting the expense of equipment and support, streamlining management, and consolidating your key communications platforms.

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    Progent can help you with any aspect of Microsoft Azure migration such as needs definition, readiness evaluation, solution architecture, pilot testing, implementation, automated management, performance tuning, license controls, disaster recovery strategies, security planning, and regulatory compliance assessment. Progent can help your IT staff to set up and troubleshoot firewall appliances and VPN connections so that your clients can safely access to Azure resources, and Progent's Microsoft-certified consultants can help you set up key Microsoft technologies to run in Azure including Microsoft Windows Server, Exchange, SQL and SharePoint. Progent can also help you to create a hybrid cloud ecosystem that seamlessly integrates physical datacenters with Azure services.

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    Progent is seeking to find full-time, solutions-driven Microsoft accredited consultants with MCSE certification; Cisco certified network consultants who have Cisco CCNP or CCIE certification; security professionals with CISSP or CISA or comparable security credentials; and advanced network design consultants with experience in mobile solutions, wireless connectivity, fault tolerance, disaster recovery, information protection, and virtual servers. Progent also is looking for professionals who can join Progent's staff of helpdesk support technicians and remote troubleshooting professionals. In addition, We are looking for talented administrators who can perform effectively in Progent's fast-paced, virtual office culture.

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    Progent's Microsoft Certified engineers offer world-class consulting for corporate-wide deployments of Microsoft Exchange Server. Progent's experts can show you how to plan multi-location Exchange Server installations or upgrades and can provide local technicians to help large companies with installations of Microsoft Exchange in the or any area served by Progent's engineers.

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    Progent provides network services for medium size businesses who have 100 to 250 network users. The mid-size company or work group has typically been an underserved segment of the market for network support expertise. The cost structures and support delivery practices of major third-party support organizations make them excessively costly for the ordinary mid-size company or small medium business (SMB), which usually relies on a modest IT budget with which to maintain an information network whose complexity and capability are frequently similar to the networks of much bigger enterprises. Progent's service delivery model, which takes full advantage of online service, virtual network technology and proactive server monitoring, significantly reduces the network maintenance costs of a small-medium business while providing the mid-size company with enterprise-level support from certified, world-class consultants with background in a wide range of midsized business technologies. If your medium size company or small business is searching for levels of IT support needed by a medium size office without paying big-company prices, contact Progent.

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  • Dynamics GP 2015 Azure Integration Professionals
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    Dynamics GP 2015 R2 introduces a new design that improves cloud readiness, supports the most popular smart phones and tablets, permits one-time login with Microsoft Azure Active Directory, and strengthens security. Microsoft Dynamics 2015 R2 also simplifies reporting, includes nine new Workflows, extends the Web Client, and adds more than 100 enhancements to its library of applications. Progent's Microsoft-certified and Cisco-certified consultants offer the broad knowledge and hands-on experience to resolve the critical IT and business issues involved with upgrading to Dynamics GP 2015 R2 and can help you to perform an efficient migration that will maximize the business value of your investment in this mission-critical platform.

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