Professional Online Service for Hampton, Virginia Small Business Computers from Microsoft Certified Engineers
Small companies have typically been ignored by major network service organizations. Some small businesses allow themselves to grow dangerously dependent on individual engineers or small support firms who lack the bandwidth or broad knowledge to respond promptly or effectively to network crises. Still other small businesses turn to giant service firms staffed with technicians taught to provide standardized fixes for ordinary issues but who are missing the background and versatility to deal with the diversity of environments and absence of standards that characterizes small company information systems.

Progent's proven methodology for delivering affordable and effective technical service to small companies has made Progent among the top Microsoft-certified network consulting firms in the industry. Progent has provided remote help to small businesses in every state in the U.S. (See Progent's client testimonials).

For larger companies, Progent offers co-sourcing services to reinforce the subject matter expertise of your internal IT service group. Co-sourcing can reduce expenses and minimize technical risks for major projects such as application design and development, disaster recovery preparedness, network security audits, merging datacenters, or technology migrations.

Progent can also offer the services of certified consultants to assist your company to plan and implement your cloud computing strategy.

Core IT Areas Serviced by Progent for Hampton, Virginia Businesses
As a Microsoft-certified Partner consulting firm that maintains a world-class team of Cisco Premier CCIE network infrastructure consultants and Apple accredited consultants, Progent provides urgent troubleshooting and affordable online consulting to Hampton, VA businesses for a broad array of computer technologies including:

Support Delivery Options Available for Hampton, Virginia Businesses
Progent has a selection of alternatives for providing small companies with cost-effective IT services for technical support, consulting, hosting services, and network management. Progent's model for providing IT support services is built on the Call Center structure common to big IT support groups. Progent's Helpdesk Service Mechanism ensures fast support, thorough activity records, consistent follow-up, and tight expense monitoring for a range of network support delivery alternatives that include online repairs, on-premises support, top-level consulting, plus server and application hosting.

  • Remote Support
    Progentís Technical Response Center offers emergency and routine online service for Windows, Linux, Apple OS X, and Cisco-based environments in the United States and globally. Progent's certified service experts can help clients to troubleshoot and fix network issues without the cost or delay of on-premises service visits. The experience of Progent's network engineers makes it possible to resolve most network problems quickly. For complex issues, Progent's depth of knowledge allows the support team to escalate trouble tickets to advanced subject matter experts. Progent offers a streamlined, web-based registration procedure for first-time clients to accommodate emergency network problems and Progent bills per minute with no startup charges or minimums, so you are invoiced only for the support you get. Specialists available remotely include Cisco-certified CCIE network engineers, Microsoft-Certified MCSE consultants, and CISM-certified security professionals. Find out more information concerning Progent's remote computer troubleshooting expertise.

  • On-site Service
    Progent provides on-site computer assistance for registered customers in major metropolitan areas in the U.S. Progent's onsite support technicians can operate in conjunction with Progent's online service engineers to deliver small and midsize companies the best of both worlds: onsite service professionals when you need them as well as the on-line expertise of Progent's worldwide team of network engineers, security professionals, and business application programmers. The response time for on-site service calls is typically less than 24 hours. There is no sign-up or retainer charge for becoming a Progent customer for onsite service. Find out more details concerning why to sign up for Progent's in-person network support services.

  • Phone Support
    Progent's Contact Center Outsourcing Services are intended for small and midsize companies who need prompt and dependable support from an online Helpdesk with effective telephone support, remote troubleshooting tools, and enough technical strength for all needed problem escalation. Since small and midsize companies usually have tight IT funds and can spare scant executive bandwidth for dealing with network support tasks, Progent's Contact Center Outsourcing Services could be the most efficient way to ensure that small business information networks are always productive. Read more details concerning Progent's Help Desk Call Center outsourcing services.

  • Consulting Expertise
    Progent provides small businesses affordable access to enterprise-class IT professionals who can deliver assistance with vital technologies including
  • Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server expertise, Cisco network design, network security engineering, non-stop network engineering, virtual server strategies, plus integration, customization and training for small business software such as financials, ERP, business analytics, CRM, and productivity packages. Progent can help with short-term projects such as site relocations and major system migrations, longer term initiatives like business analytics software programming and support, database software programming and administration services, and web development, continuing services such as System Center 2012 Operations Manager support and SCOM 2016 consulting services for network monitoring and network administration, or emergency response like disaster recovery and virus removal.

  • Application Hosting
    Progent offers hosting for key applications like Exchange and MS SQL in order to provide small companies with higher levels of availability, security, and recoverability than is possible using the class of in-house data center that is achievable for most small companies. Because Progent uses the same data centers that host the gear of some of the planet's biggest IT companies, Progent can eliminate the cost of creating and maintaining the systems required for enterprise-class cooling, electrical backup, and uninterruptible Internet connectivity. For hosted applications, Progent can also make sure that upgrades and service packs remain updated, security and performance is constantly tracked, and systems are regularly archived and available for complete and prompt recovery. Learn more about Progent's hosting for Exchange and other critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting provides comprehensive hosting services for the entirety of a small or midsize organization's production servers in a setting that not only provides the highest degree of dependability and expandability but that is in addition convenient for clients to transfer to another service firm or to bring internally whenever your situation warrants it. Progent's Private Cloud hosting is structured around mature virtualization techniques that allow companies with multi-vendor environments to save dramatically on the costs of capital equipment, system support, and IT administration while getting world-class reliability and an unparalleled degree of vendor alternatives. In contrast to conventional SaaS hosting offerings, Progent's Private Cloud Hosting encompasses all server-based applications in one centrally managed service, can handle the multi- OS and loosely standardized networks typical of small companies, and retains control of the licenses in the customer's hands so that moving to a different virtualized host is quick, reliable, and affordable. This avoids becoming a prisoner of a single hosting service while still offering all the economies related to ASP and SaaS hosting services.

  • Hybrid Cloud Planning and Integration Support
    Progent offers advanced remote support services to help companies of all sizes connect their networks with leading public clouds including Azure and Amazon AWS. Progent can assist you to plan and manage hybrid ecosystems that can include Windows and Linux systems and apps in both cloud-based systems or in hybrid network models that combine on-premises IT assets along with public clouds. To help you to integrate cloud services with physical datacenters, Progent offers a range of cloud integration services such as Office 365 Exchange Online integration solutions with on-premises Exchange, Azure planning and deployment services, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has over 15 years of experience delivering advanced consulting support online, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and affordably.
Progent's Flat-rate Managed Services for Remote IT Management
Progent's affordable ProSight portfolio of outsourced network management services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates next generation behavior-based analysis technology to defend endpoint devices and servers and VMs against modern malware assaults such as ransomware and email phishing, which easily evade traditional signature-based AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a unified platform to automate the complete malware attack lifecycle including protection, identification, containment, remediation, and forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
    Progent's ProSight Enhanced Security Protection services offer ultra-affordable multi-layer security for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alerts, device management, and web filtering through cutting-edge technologies incorporated within a single agent managed from a single console. Progent's data protection and virtualization consultants can help your business to plan and configure a ProSight ESP deployment that addresses your company's specific needs and that helps you achieve and demonstrate compliance with legal and industry data security regulations. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for immediate action. Progent can also help you to install and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange email filtering.

  • ProSight DPS: Managed Cloud Backup
    ProSight Data Protection Services from Progent offer small and mid-sized organizations an affordable end-to-end solution for secure backup/disaster recovery (BDR). Available at a low monthly price, ProSight Data Protection Services automates your backup activities and allows fast restoration of vital files, applications and virtual machines that have become lost or damaged as a result of hardware failures, software bugs, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's cloud backup specialists can deliver advanced expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPPA, FIRPA, and PCI and, whenever needed, can assist you to recover your business-critical data. Find out more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized businesses to map, track, optimize and troubleshoot their connectivity appliances like switches, firewalls, and wireless controllers plus servers, printers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology maps are always updated, captures and displays the configuration information of almost all devices connected to your network, monitors performance, and generates alerts when potential issues are detected. By automating time-consuming network management processes, WAN Watch can cut hours off ordinary chores like network mapping, reconfiguring your network, locating appliances that require critical software patches, or resolving performance problems. Find out more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security platform that uses the technology of leading information security companies to provide web-based control and world-class security for your inbound and outbound email. The powerful structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of threats from reaching your security perimeter. This decreases your vulnerability to external attacks and saves network bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a deeper layer of analysis for incoming email. For outbound email, the on-premises security gateway provides AV and anti-spam protection, DLP, and encryption. The local gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your security perimeter. Find out more about Progent's Email Guard spam filtering, virus defense, content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your network operating at peak levels by checking the health of vital assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your designated IT staff and your Progent engineering consultant so that any potential issues can be addressed before they have a chance to disrupt productivity Learn more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a protected fault tolerant data center on a high-performance virtual host set up and managed by Progent's IT support experts. With Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system platforms, and the apps. Since the system is virtualized, it can be ported immediately to a different hardware solution without a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not tied a single hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and safeguard data about your network infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be alerted about upcoming expirations of SSLs or warranties. By updating and managing your IT documentation, you can eliminate up to half of time spent trying to find critical information about your network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether youíre planning enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require the instant you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable alternative for small and mid-size businesses to get an objective evaluation of the overall health of their information system. Powered by some of the leading remote monitoring and management tools in the industry, and supervised by Progent's certified team of information technology professionals, ProSight Network Audits show you how well the configuration of your core infrastructure devices conform to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide instant benefits such as a cleaner Active Directory (AD) environment. Both also include one year of advanced remote network monitoring and management. Benefits can include simpler network management, better compliance with data security standards, higher utilization of IT resources, quicker troubleshooting, more dependable backup and restore, and less downtime. Learn more information about ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a brief phone discussion with a Progent information assurance expert. The interview is designed to help assess your company's preparedness either to stop or recover quickly after an attack by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you directly to gather information concerning your current AV defense and backup system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can apply industry best practices to create a cost-effective AV and backup/recovery environment that meets your business requirements. For details, refer to The ProSight Ransomware Preparedness Report Service.

Why Progent Is the Smart Alternative for Hampton, Virginia Small Businesses
Progent's size, breadth of information technology skill, and experience with enterprise IT consulting enable small companies to avoid the pitfalls related to over reliance on small service organizations or independent consultants.

Teaming with Progent enables your company to:

  • Prevent Over Reliance on Freelance Support Consultants
    For IT support, small businesses sometimes rely heavily on individual engineers. Though freelance service providers have lower expenses than larger support organizations and can typically charge nominally lower rates, they are often too busy to react quickly to critical problems. If an independent consultant is occupied with another customer, sick, on travelling, or in class, the absence of replacement staff may require your company to wait for help during an emergency. As your small business expands, network unavailability or problems with line-of-business programs become more costly. The dollars you thought you were saving on an independent consultant can disappear fast due to lower output. In addition, when independent engineers confront unfamiliar technologies, the lack of a big engineering group to count on for help forces them to train in place while your business ends up footing the bill for their ongoing training.

  • Gain Access to Experts in Sophisticated Network Issues
    The majority of small support firms or freelance consultants focused on small business network support may excel at delivering connect-the-dots fixes but don't have the background to work cost-effectively with complex IT configurations with mixed operating systems, numerous offices, VoIP implementations, mobile workforces, interconnected accounting and operational applications, eCommerce, and custom line-of-business applications. Progent's background with global companies and Progent's extensive group of experts can be valuable to your business because enterprise environments are by nature complicated, integration problems require in-depth understanding of in many technical disciplines, and reaching an acceptable degree of stability, availability, and security requires industry-proven best practices.

  • Create a Firm Basis for Seamless Growth
    Small businesses typically start with a network cobbled together on a tight budget. Without a carefully designed basis, a sequence of improvised repairs commonly get thrown on top of a tenuous structure. As a business grows, stability and expandability problems can undermine the success of the organization. These environments need proper assessment, smart strategic analysis, and broad-based expertise to migrate to an IT infrastructure that can provide the solid foundation to meet critical business requirements and ease future expansion.

  • Work with Solution Providers, Not Resellers
    Smaller businesses need guidance and insight to navigate through an ever more complex maze of technology options available for enabling growth and enhancing efficiency. Businesses do not need an IT consultant or service firm that attempts to promote a product. Progent eliminates conflicts of interest by not reselling hardware and software. Progent provides services only. This allows Progent to match consulting support services with the real needs of clients. Combining network consulting and product reselling can lead to a conflict where the proposed solution is based on a predetermined vendor rather than being driven by the true needs of a small business.

How to Contact Progent
If your Hampton, Virginia business needs to contact Progent about network outsourcing, consulting, or technical support services, call 800-993-9400 or see Contact Progent.

Fast Online Technical Support
For fast remote help, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).

An index of content::

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Progent can help you to plan for, deploy, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade smoothly to SCCM 2012 from a legacy change management platform or help you to enhance your current SCCM 2012 environment to support your changing IT needs. Also, Progent can help you to create a software foundation that extracts the most value from SCCM 2012 by delivering expertise with associated Microsoft platforms including Active Directory Domain Services (ADDS), Microsoft SQL SSRS, and Internet Information Services (IIS).

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Progent's certified professionals can assist you to assess the business value of Windows Server 2012 R2 for your organization, create test systems and migration plans, tune your network infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid environments, educate your IT support team, develop an enterprise-wide security strategy, streamline network management, assist with creating applications, and build and test a DR/BC plan.

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Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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Progent's expert support team can show you how to design and deploy an efficient in-place Microsoft Exchange 2007 upgrade strategy that avoids network downtime, simplifies ongoing support demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multiple server or multi-location migrations, Progent offers the knowledge and experience to complete your project rapidly and economically. Progent's Exchange 2007 support, repair, and consulting offerings include assistance with the configuration of third-party enhancements of Exchange Server 2007 and the design of unified messaging solutions based on Exchange 2007 Server.

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Progent's consultants can assist you with every phase of Azure cloud integration including requirements analysis, prerequisites assessment, solution design, pre-production testing, deployment, centralized management, performance tuning, license management, disaster recovery strategies, security policy enforcement, and compliance validation. Progent can help your IT staff to configure and troubleshoot firewalls and VPN tunnels so that your users can securely access to Azure services, and Progent's Microsoft-certified consultants can help you integrate key Microsoft platforms to work in the cloud including Microsoft Windows Server, Exchange, SQL and SharePoint. Progent can also assist you to create a hybrid cloud ecosystem that seamlessly integrates on-premises datacenters with Azure-based resources.

Catalyst 2900 Switch Technology Consulting Specialist for Catalyst 2960 Switch
Microsoft and Cisco Specialists for Microsoft Windows 10 Assessment and Deployment Kit
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Progent's Windows consulting experts can help organizations of all sizes to evaluate Windows 10 or to migrate to Windows 10 from an earlier release of Windows. Online and onsite assessment and migration support for Windows 10 offered by Progent include ROI estimates, project supervision, application compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile management and synchronization, telecommuter connectivity, data and identity security, streamlined provisioning and management, infrastructure optimization, Wi-Fi support, disaster recovery planning, webinar training for IT support personnel and end users, and ongoing technical help.

Check Point Software Network Security Test Security Contractors for Check Point Software
Project Server Design Firms
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Progent's Microsoft-certified consultants offer advanced expertise in deploying, operating and debugging any edition of Microsoft Project Server and can provide a broad variety of affordable remote consulting services based on industry best practices to assist businesses of any size to get all the advantages of this powerful project management solution. Support services available from Progent include solution design, installation and migration, strategies for secure file and status sharing among local and offsite users, network optimization, and customized online training classes.

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Progent offers nationwide urgent phone support and consulting services for companies that run networks based on variants of Linux or whose information systems include a combination of Linux platforms/Linux and Microsoft Windows products. Remote network consulting provides optimum leverage for your information technology budget by protecting user efficiency and limiting the hours billed for network analysis and repair. Advanced remote support tools and experienced service specialists and engineers combine to enable Progent to handle most IT problems without wasting time and money by traveling to your location. In most of situations your IT problems can be dealt with by telephone or through a combination of phone help and online network analysis. Progent can make available Cisco CCIE network engineers and CISM certified security specialists to help with the most difficult system issues.

Cisco Design Consultants Cincinnati, Hamilton County Cisco Expert in Hamilton County Ohio
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The current Cisco ASA 5500-X Family of firewalls with Firepower Services offer substantially more value than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-certified CCIE network experts can assist your company to maintain your current PIX or ASA 5500 security appliances and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, configure, tune, administer and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.

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Altaro VM Backup software offers small and mid-size organizations a dependable and affordable platform for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, distributed, and cloud-hosted environments and also supports cost-effective cloud backup to Azure storage. Top capabilities include state-of-the-art inline deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup spacing as little as five minutes for minimizing your Recovery Point Objective (RPO), advanced encryption, granular restore capability for specific files and emails, support for Windows CSV and vCenter for managing larger environments, and support for Microsoft Volume Shadow Copy Service to back up online virtual machines without downtime. Progent is a certified Altaro partner and offers a broad array of services to help you to plan, install, optimize and troubleshoot a backup/restore system based on Altaro VM Backup software.

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Progentís Wireless Consulting Services provide a convenient, economical option for companies of all sizes to configure, manage and repair the latest wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to plan and install appliances such as Cisco's Aironet and Meraki access points and wireless network controllers. For mobile messaging and online applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.

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Progent's Microsoft-authorized experts can show you how to evaluate the economic justification for implementing Microsoft SharePoint 2007, advise you on the most appropriate edition of SharePoint Portal Server for your circumstances, provide configuration and integration services, assist you to install Microsoft SQL Server as a supporting DBM, optimize your network integrity, integrate your off-the-shelf and custom application programs to operate with SharePoint Server 2007, develop a company-wide security strategy that incorporates portal solutions, and provide troubleshooting and Help Desk services.

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Progent's Symantec consultants can assist you to support discontinued Symantec firewall and VPN appliances such as the Raptor and VelociRaptor family or help you upgrade to current firewall/VPN technology. Progent can also help you create and implement a complete security strategy that can include firewall/VPN appliances and software, managed security and virus defense services, server and application monitoring software, and formal policies and processes. Progent has the skill to be your one-stop source for on-going technical help, administration, training, and security expertise.

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To see replies to common questions concerning becoming a consultant at Progent, visit Employment at Progent Q&A.

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Private Cloud Hosting for Virtual Data Centers Consultant
Hosting for Virtual Servers Specialists

Progentís private cloud hosting allows small and midsize organizations to run mission-critical applications such as SQL and Exchange from a hardened Tier III data center on fully redundant hardware with offsite data backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for automatic backup and restoration. Smaller organizations can take advantage of Progentís private cloud to avoid major investments in the acquisition, maintenance, and operation of computer hardware and facilities while achieving the highest levels of system reliability and physical security.

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Progent is a Microsoft Certified Partner and has earned special competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who earn the highest customer endorsement and are afforded the tightest operational relationship with Microsoft. The knowledge, skills, and dedication required to earn the status of Microsoft Certified Partner pays dividends to Progent's customers by enabling Progent to offer your business better support for your IT network.

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Progent's Microsoft engineers offer advanced support in implementing, using and troubleshooting any edition of Microsoft Project Server and can deliver a wide variety of affordable remote consulting services following proven best practices to assist organizations of any size to receive all the benefits of this powerful platform. Services offered by Progent include system planning, software configuration and migration, strategies for safe collaboration among local and offsite users, network optimization, and specialized webinar training classes.

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Progent offers enterprise customers the help of a NetApp-certified consultant for online or on-premises expertise for NetApp's entire family of SAN storage software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror data replication, SnapVault and OSSV continuous backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series storage lines. Components of NetApp SAN storage technology supported by Progent include system dsign, hybrid-cloud integration, virtualization, migrations, transparent patching, storage management, security and compliance, disaster recovery, and troubleshooting. Progent offers Level 3 support to assist you to take care of issues with NetApp SAN environments quickly and affordably following best practices.

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Hyper-V Server Specialist
Microsoft Hyper-V Virtual Server Administration Remote Consulting

Progent's network professionals can assist you to analyze the possible benefits of Hyper-V-powered server virtualization for your company, conduct pilot implementations to verify Hyper-V's compatibility with your line-of-business applications, assess your network and server architecture for smooth operation with virtualization solutions, help you in upgrading to Windows Server 2008 and setting up Windows Hyper-V, train your network management personnel to track and manage Hyper-V, offer world-class consulting help for improving the security of your virtual machines, design and validate business continuity procedures that maximize network uptime, and deliver continuing consulting and technical support including affordable remote repair and turn-key Help Desk services.

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ProSight Next Generation Endpoint Protection Help and Support
ProSight Phishing Defense Consultants

Progent's ProSight Enhanced Security Protection services deliver economical multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP offers firewall protection, intrusion alarms, device management, and web filtering through cutting-edge technologies packaged within a single agent accessible from a single console. Progent's data protection and virtualization consultants can help your business to design and configure a ProSight ESP deployment that meets your organization's unique needs and that allows you demonstrate compliance with legal and industry data protection standards. Progent will help you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for urgent attention. Progent's consultants can also assist your company to set up and test a backup and restore system such as ProSight Data Protection Services so you can recover rapidly from a destructive security attack like ransomware.

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Unified Communications Manager IT Consultant

Cisco Unified Communications Manager (Unified CM), formerly branded CallManager, acts as the core of Cisco's communications and collaboration solution. Unified CM and Cisco Unified CM Express provide a borderless IP-PBX by integrating tightly with apps like Unified Communications Manager IM and Presence Service, Cisco Unity Express for voicemail management, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact solution. Progent's CCIE-certified network consultants can deliver efficient and affordable remote and onsite support to help organizations of all sizes to create and maintain Unified CM environments by providing Cisco Unified Communications Manager integration and troubleshooting consulting services that add maximum productivity. Progent's consultants can help with any aspect of CUCM setup and debugging in areas such as integrating Cisco Voice over IP phones and Video phones, reviewing dial plans, configuring SIP connections and PSTN calling, installing ISR G2 routers with CUBE VoIP networking support, creating Cisco UCS server failover systems for high availability, capacity planning, and integration with Microsoft Exchange Server and Skype for Business.

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Cisco Router Consulting Services
Cisco Access Point Network Design

Progent offers rapid online support from Cisco CCIE networking experts. Progent's CCIE consultants can connect to your network using powerful remote support tools to provide quick and economical analysis and repair of critical network issues.

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Outsourcing for SPS 2010

Progentís Microsoft-certified consultants offer businesses of all sizes consulting, troubleshooting, and application development services for Microsoft SharePoint and SharePoint Online. SharePoint is an advanced collaboration platform that uses web-based technology for intelligently connecting people, teams and information. Microsoft SharePoint Server offers a common spot for your employees or clients to access, manage, share and manipulate relevant information, files, and software and to communicate with other people. Microsoft SharePoint allows faster and better decisions, more effective access across groups and more streamlined business processes. Windows SharePoint Services connect employees, customers, workgroups and major tasks with the data theyíve created in a way that makes data convenient to find, retrieve and apply. Progent's SharePoint experts can assist you to manage your current SharePoint solution or migrate to the current release of SharePoint Server or to SharePoint Online.

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Microsoft Office XP Small Business IT Outsourcing Services
Technology Consulting for Microsoft Office 2000

To deliver economical network services for small businesses, Progent offers comprehensive IT outsourcing packages that give small companies fast access to network expertise without forcing you to recruit, train, and maintain a large in-house computer support team. Progentís IT outsourcing services offer you an economical alternative for building a secure and robust system for your favorite Windows business productivity applications such as Office XP and Microsoft Office 2003.

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Progent's CCIE-certified network infrastructure experts offer advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.

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Progent's certified Microsoft Windows 2000 consultants can show you how to optimize the functionality of your existing Windows 2K Servers and can streamline network management, provide tech support and repair, and strengthen security. Progent can also help you design, justify, and execute a plan to upgrade from Microsoft Windows Server 2K to Windows Server 2003. Progent is experienced in designing test installations to eliminate the obstacles associated with migrating to Windows 2003 Server by uncovering possible hardware and software compatibility problems.

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Global Information Assurance Certification was founded in 1999 to validate the skill of computer security experts. GIAC certifications are acknowledged by businesses and institutions around the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer expertise with all of the security services covered under GIAC accreditation including auditing infrastructure security mechanisms, event management and response, intrusion detection, web application security and security information and event management (SIEM) solutions.

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Engineer for Dynamics GP Customization

Progent's background delivering Microsoft .NET support and Microsoft SQL Server help, and Progent's application development experience with VBasic, XML, and additional developer platforms enable Progent to create specialized mission-critical programs and eCommerce environments that operate transparently with Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting consultants can show you how to design reports that let you analyze your business more effectively, transforming raw information into useful understanding of your company and customers.

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Progent's UNIX family consulting services offer small companies and developers assistance with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of experience offers you a convenient one-stop source to help you create and manage a protected and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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Progentís IT outsourcing services provide budget-friendly computer consulting for small companies. Whether it involves designing system architecture, setting up an internal Help Desk or using an outside one, deploying a new e-mail platform, monitoring your network, or developing a web-based eCommerce application, outsourcing your network engineering services can contain costs and eliminate uncertainties, permitting IT service budgets to grow in a more linear and controlled manner than is possible by assembling a large, all-purpose in-house IT organization. Progentís Outsourcing White Paper and datasheets tell you how Progent can enable you to create a secure and highly available system architecture for your critical applications based on Windows such as Microsoft Office XP, Office 2003, and Microsoft Office 2000.

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Progent's certified Office and Office 365 experts can help companies to integrate Office desktop and Office 365 applications such as Office Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Visio and OneNote into a cohesive productivity solution that offers quick return on investment and promotes better business outcomes. Progent can assist your company to integrate Office or Office 365 apps with one another and with additional core Microsoft platforms including SharePoint, Microsoft Exchange Server and SQL Server running on-premises or in the cloud. Progent's consultants can also assist you to fix compatibility problems with different versions of Office and offers live online instruction to individuals or teams.

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Progent's Microsoft-certified consultants offer cost-effective online support and programming services to help your business to design, implement, administer, and maintain Microsoft SharePoint 2010 environments that can feature web sites that can function as intranets, extranets, document and media management applications, wikis, data marts, business analytics, enterprise-wide search engines, workflows, and other utilities to support and improve information sharing. Progent can show you how to combine SharePoint 2010 with MS SQL Server and with other data sources as well as with Microsoft's familiar desktop applications including Excel, Word, Outlook, and Visio. Progent can help your business to upgrade from earlier versions of SharePoint or adapt a multi-vendor mix of web technologies into a consolidated and easily managed SharePoint 2010 environment.

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Microsoft Operations Manager Online Help

Small to middle size companies can now enjoy all the benefits of Microsoft System Center Operations Manager 2007 and also have quick access to Progentís Microsoft Premier IT support professionals. With Progent's affordably priced IT service programs, small and midsize businesses can select a simple System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing package. Progent supports Operations Manager 2007 to provide small company networks world-class reliability, protection, and performance.

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CISSP Certified Security Manager Engineer

Progent's CISSP-premier network security experts can help organizations of any size with any aspect of IT security. Progent can help implement cost-effective cybersecurity solutions that protect a small office from advanced threats or Progent can plan, configure, and manage an end-to-end security strategy for hybrid networks that accommodate onsite, remote, and mobile users sharing network resources distributed across multiple physical sites and various clouds.