Hampton, VA Remote Support from World-class Computer Network Troubleshooting Experts
Progent's computer help services can deliver your Hampton, VA business affordable and reliable access to world-class network engineers. By providing network support help when you need it, offering specialized knowledge for critical technologies, delivering unique support such as automated server monitoring, and billing only for services you receive, Progent offers your Hampton, Virginia company an economical option for optimizing the productivity of small office information systems. If you have an onsite datacenter, connect to cloud infrastructure, or manage a hybrid cloud-and-local solution, Progent is the intelligent way for businesses and local governments to create and maintain a robust and safe information system and to benefit from fast availability of the experienced help usually restricted to enterprises who can afford a large internal IT organization.

For larger companies, Progent offers co-sourcing services to reinforce the subject matter expertise of your in-house network service personnel. Co-sourcing can reduce expenses and minimize technical risks for big IT initiatives like software development, disaster recovery preparedness, network security evaluations, office consolidations, or software migrations.

Progent can also provide access to certified experts to assist your business to plan and execute your cloud computing strategy.

Popular Products and Technologies Supported by Progent's Consultants for Business Networks in Hampton, Virginia
Progent's nationwide group of industry certified experts provides support for all facets of information technology used by businesses of all sizes. Areas supported by Progent in Hampton include:

Service Delivery Alternatives for Hampton, Virginia Companies
Progent has a selection of alternatives for providing small businesses and local governments with affordable computer services for technical support, consulting, and IT management. Progent's paradigm for delivering computer support services is built on the Help Desk structure common to big IT support organizations. Progent's Helpdesk Service Mechanism ensures fast response, comprehensive service documentation, dependable follow-through, and strict expense control for an array of network service delivery options that include online troubleshooting, onsite support, and top-tier consulting.

  • Remote Service
    Progent's Technical Response Center offers urgent and routine remote support for Windows, Linux, Apple OS X, and Cisco-powered environments in the U.S. and globally. Progent's certified support experts can help clients to analyze and repair hardware and software issues without the expense or delay of in-person support calls. The experience of Progent's network consultants allows them to resolve most network problems rapidly. For the most complex issues, Progent's depth of expertise makes it possible to escalate troubleshooting tasks to advanced specialists. Progent offers a convenient, web-accessible signup procedure for new clients to accommodate emergency network problems and Progent charges per minute with zero startup charges or minimums, so you pay only for the support you receive. Experts you can access remotely include Cisco-certified CCIE network engineers, Microsoft-Certified MCSE consultants, and CISM-certified security professionals. Learn additional details concerning Progent's online computer troubleshooting services.

  • Onsite Service
    Progent offers on-site computer support for registered clients in larger cities in the U.S. Progent's onsite service technicians can work in conjunction with Progent's online service engineers to give small and midsize businesses the optimal solution: in-person service professionals when you require them plus the remote help of Progent's worldwide staff of network engineers, security professionals, and business application developers. The response time for on-site support calls is usually less than one business day. Progent requires no start-up or retainer fee for registering as a Progent customer for onsite support. Learn more concerning why to sign up for Progent's in-person computer support.

  • Help Desk
    Progent's Standard Help Desk Services provide small businesses a comprehensive solution that manages all facets of online Level 1 desktop technical support from service requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and reporting. Progent provides help desk services at a substantial discount off Progent's regular desktop support rates, and Progent can provide the additional option of rapid on-demand escalation to subject matter experts to handle complex issues. for more information, refer to Online Help Desk Services.

  • Help Desk Sharing Services
    Progent's shared Help Desk services allow your business to share responsibilities for Help Desk support seamlessly between your in-house IT team and Progent's roster of veteran technical support engineers and subject matter experts. Progent's Help Desk sharing service is a collaborative service desk solution built around the top professional services automation (PSA) tool for managing service requests, ticket lifecycle, ownership, progress tracking, and reporting. For details, visit Progent's Help Desk sharing services.

  • IT Consulting Expertise
    Progent offers small and midsize businesses affordable availability of world-class IT professionals who can deliver assistance with vital technologies including Microsoft Windows Server 2022 planning and integration services, Microsoft Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Cisco network design, consulting services for Horizon3.ai's NodeZero threat assessment platform, network protection consulting, high availability it system engineering, server virtualization solutions, plus configuration, customization and training for business software including accounting, operations, management reporting, CRM, and office productivity suites. Progent can provide assistance with short-term projects including office relocations and massive system upgrades, longer term initiatives such as upgrading a legacy MRP platform to a modern Microsoft Dynamics 365 package, database software programming and DBA support, and web development, on-going support such as Microsoft System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting for network health monitoring and network management, or emergency services like data restoration and malware removal.

  • Network Infrastructure Support Services for Teleworkers
    Progent can help small and mid-size businesses to design, configure and troubleshoot the infrastructure for telecommuters. Aspects of network infrastructure for which Progent's experts can provide assistance include safe and efficient VPN tunnel connections, VDI desktop software, router setup, Wi-Fi LAN planning and implementation, and robust Internet connectivity. For information about Progent's network infrastructure expertise for telecommuters, refer to network infrastructure expertise for teleworkers.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting offers comprehensive hosting for the entirety of a small or midsize organization's production servers in an environment that not only delivers the top degree of fault-tolerance and expandability but that is in addition simple for clients to migrate to another support firm or to bring internally if your circumstance calls for it. Progent's Private Cloud hosting service is founded on mature virtual server techniques that allow companies with mixed environments to benefit significantly on the costs of hardware, infrastructure maintenance, and IT administration while achieving world-class dependability and an unprecedented level of vendor flexibility. In contrast to ordinary SaaS hosting offerings, Progent's Private Cloud Hosting Service encompasses all server-centric software in one centrally managed solution, can handle the mixed- platform and non- standardized networks common with small companies, and retains ownership of the software licenses in the client's hands so that moving to a new virtual host is quick, reliable, and affordable. This eliminates ending up a captive to a specific hosting provider while still offering all the cost savings related to SaaS hosting services.

  • Hybrid Cloud Migration Support
    Progent offers expert remote consulting support to help organizations of all sizes integrate their information networks with popular public cloud platforms including Azure and Amazon AWS. Progent can help you to plan and manage cost-effective ecosystems that support Windows and Linux operating systems and applications in either cloud-only systems or in hybrid topologies that combine physical resources as well as cloud services. To assist you to integrate public cloud services with physical datacenters, Progent can provide a variety of cloud migration support services that include Office 365 Exchange Online integration solutions with on-premises Exchange, Azure design and deployment services, Amazon Web Services (AWS) cloud migration, Amazon Web Marketing Service programming and debugging, and Google Cloud planning and integration consulting. Progent has more than two decades of background delivering high-level consulting support online, and Progent can make sure you successfully carry out your cloud migration projects on schedule and affordably.
Progent's Fixed-price Managed Services for Remote IT Management
Progent's affordable ProSight portfolio of network monitoring and management services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance. Managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes SentinelOne's next generation behavior machine learning technology to defend endpoint devices as well as servers and VMs against new malware assaults like ransomware and email phishing, which routinely evade legacy signature-based AV products. ProSight ASM safeguards local and cloud-based resources and provides a unified platform to automate the entire malware attack lifecycle including protection, identification, containment, remediation, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against new threats. Progent is a SentinelOne Partner, reseller, and integrator. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery based on SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
    Progent's ProSight Enhanced Security Protection managed services offer affordable in-depth protection for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP provides firewall protection, intrusion alarms, endpoint management, and web filtering via leading-edge tools packaged within one agent managed from a single console. Progent's security and virtualization experts can help your business to design and implement a ProSight ESP deployment that addresses your organization's unique needs and that allows you achieve and demonstrate compliance with government and industry information security regulations. Progent will assist you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for urgent action. Progent can also help you to install and test a backup and restore solution like ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup
    ProSight Data Protection Services from Progent offer small and medium-sized businesses a low cost end-to-end service for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight DPS automates and monitors your backup processes and allows rapid restoration of vital data, applications and VMs that have become unavailable or corrupted as a result of hardware failures, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's cloud backup specialists can deliver advanced expertise to configure ProSight DPS to to comply with regulatory requirements such as HIPAA, FIRPA, and PCI and, when needed, can assist you to recover your critical information. Read more about ProSight Data Protection Services Managed Backup.

  • ProSight WAN Watch: Infrastructure Management
    Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to map out, monitor, reconfigure and troubleshoot their networking appliances such as routers and switches, firewalls, and wireless controllers plus servers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network diagrams are kept current, copies and manages the configuration information of almost all devices connected to your network, tracks performance, and generates alerts when problems are detected. By automating time-consuming network management activities, ProSight WAN Watch can knock hours off common chores such as network mapping, reconfiguring your network, finding devices that require important updates, or identifying the cause of performance issues. Learn more about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security platform that uses the technology of top information security vendors to deliver centralized control and comprehensive security for all your email traffic. The powerful architecture of Email Guard combines a Cloud Protection Layer with a local gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your vulnerability to external attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a deeper layer of inspection for inbound email. For outbound email, the on-premises gateway provides AV and anti-spam protection, DLP, and encryption. The local gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that stays inside your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus defense, email content filtering and data loss protection.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent's server and desktop monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your network running efficiently by tracking the state of critical assets that power your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your specified IT management staff and your assigned Progent engineering consultant so all looming issues can be resolved before they can disrupt productivity Learn more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a protected Tier III data center on a fast virtual host set up and managed by Progent's network support experts. Under Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the OS software, and the apps. Because the system is virtualized, it can be moved immediately to an alternate hardware solution without a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and protect information about your IT infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be alerted about impending expirations of SSLs or domains. By cleaning up and managing your network documentation, you can eliminate as much as 50% of time wasted trying to find critical information about your IT network. ProSight IT Asset Management includes a common location for holding and sharing all documents required for managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether you're planning enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you require the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and mid-size businesses to obtain an unbiased assessment of the overall health of their information system. Based on a selection of the leading remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits show you how well the deployment of your essential infrastructure devices adhere to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate benefits like a more manageable Active Directory environment. Both also come with one year of advanced remote network monitoring and management (RMM). Benefits can include easier network management, improved compliance with information security regulations, more efficient utilization of IT resources, quicker troubleshooting, more dependable backup and restore, and higher availability. See more about Progent's ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service based on a phone interview with a Progent information assurance consultant. The fact-finding interview is designed to help assess your organization's preparedness either to stop or recover rapidly following an assault by a ransomware variant like Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to collect information about your current antivirus tools and backup system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply best practices to create an efficient AV and backup/recovery system that meets your company's needs. For more information, visit The ProSight Ransomware Preparedness Report.

Special Benefits of Teaming with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is a recognized expert at the fundamental system software and productivity applications important to most small and medium-size companies and local governments. As a Cisco-certified partner, Progent also can provide expertise for an increasingly complex array of network products including PIX and ASA firewalls, switches, routers, VoIP options, and wireless networking. In addition, Progent's CISSP-Premier cybersecurity experts, CISM-authorized security engineers, CISA-qualified security audit specialists and GIAC-qualified information assurance experts can provide a company-wide perspective on system security and can help with advanced security projects like Security information and Event Management (SIEM) solutions to help enterprises comply with business guidelines and government requirements for network data security and incident reporting.

The scope and size of Progent's consulting staff bring a powerful array of benefits to customers trying to maximize the productivity of their IT system within a realistic budget. These advantages include:

  • Best Service Methodology
    Progent's staff of Microsoft and Cisco Premier Certified consultants average more than a decade of real-world industry background, in the trenches of network service, executing a broad range of technical tasks for a large array of clients. Every Progent support professional shares a refined set of personal best practices which are combined into company-wide best practices standards that Progent teaches its consulting staff. This guarantees that you get not only world-class technical help, but also a consultant with field-tested methods for fixing actual network problems rapidly. Read additional information concerning Progent's best practices for network consulting.

  • Efficient Pricing Model
    Progent's pricing policy is to charge for phone service and on-site visits per minute. As a result, you are billed just for received services. Progent does not demand a more expensive rate for off-hours or urgent support, and Progent does not bill for travel time except for urgent calls where on-site work is less than four hours. In addition, Progent applies no registration fee and requires no retainer for support services provided during normal working hours. Many support organizations demand substantial minimum fees or charge in increments of a quarter hour or longer. Progent's small pricing granularity avoids king-size bills for quick repairs. An additional advantage of by-the-minute invoicing is that clients are less tempted to permit simple issues to stay unaddressed until they grow into major problems. Read additional information about Progent's value pricing for IT outsourcing.

  • Complete Documentation of Delivered Services
    Progent has created a sophisticated service reporting system that records and organizes complete documentation for all delivered services. Unlike many independent consultants or small support organizations who offer scant documentation or specifics of tasks done, every service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the support documentation sent by every staff member to every customer. The discipline of documenting and organizing service activity allows more effective support and eliminates a slew of common misfortunes such as when a service client is effectively held captive to a consultant who refuses to let go of vital service information. Learn additional information about Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent is committed to information transfer from Progent's support experts to customers. By teaching clients to resolve problems that are within their scope, Progent is able to focus on delivering high-value skills where Progent has little competition. Small businesses who utilize independent service providers or who employ internal support staffs benefit when Progent passes on knowledge about critical technology and tested processes to make their networks more robust, secure, and productive. Learn additional information concerning Progent's knowledge transfer services.

Get in Touch with Progent
If your Hampton, Virginia company wants to get in touch with Progent to find out about network outsourcing, consulting, or technical support, call 800-993-9400 or see Contact Progent.

Immediate Online Technical Support
For fast online technical support, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

  • .NET Software Reports .NET Blazor Reports
  • 24 Hour Exchange 2013 Upgrade Computer Engineer Exchange 2013 Management Consulting Services
  • 24-7 Professional Exchange 2010 Upgrade Exchange Migration Professionals
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  • 64-bit Upgrade Support 64-bit Upgrade Network Consulting

    • Automated Server Monitoring Online Support
    ProSight Automatic Patch Management Consultant

    ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that uses advanced remote monitoring and management (RMM) technology to keep your network running efficiently by tracking the state of critical assets.

  • After Hours Computer Consulting Catalyst Wi-Fi Access Point Catalyst Wi-Fi 6 WAP Professional
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    • Windows Desktop Simulation on macOS Information Technology Consulting
    Windows Desktop Simulation on Apple Mac Computer Consultant

    For companies with a mix of Apple Mac and Microsoft Windows desktops, there exist two popular solutions for running Microsoft Windows-dependent software on an Apple Mac: an external connection to a physical Windows PC or local simulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Apple Mac allows you to connect a Mac to a networked Windows-powered PC to run Windows programs and access system resources. Virtual PC for Apple Mac emulates Microsoft Windows on a Mac system so you are able to use Windows applications directly. Progent's macOS and Mac OS X technology support experts can assist your company to maintain these products for running Windows applications on your Apple Macs and can in addition help your company to assess and install third-party products for Windows platform emulation.

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    • Computer Consultants Microsoft Windows 10 Migration
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    Progent's Windows consultants can help businesses of all sizes to evaluate Windows 10 or to migrate to Windows 10 from any older version of Windows. Remote and on-premises evaluation and upgrade support for Microsoft Windows 10 provided by Progent include ROI analysis, project supervision, application compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud and hybrid integration, mobile device management, telecommuter access, data and identity security, streamlined provisioning and management, network optimization, Wi-Fi support, business continuity planning, custom training for IT support staff and end users, and ongoing technical help.

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    • Supplemental Support Desk Network Consulting
    Shared Helpdesk IT Services

    Progent's Co-managed Call Center service makes it possible for your IT organization to share responsibilities for Help Desk support transparently between your in-house IT staff and Progent's pool of certified technical support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced support solution based on ConnectWise Manage, the top shared professional services automation (PSA) platform for handling end-user service requests, ticket lifecycle, responsibility, status tracking, and metrics.

  • Urgent Network Information Technology Management Hampton Suffolk
  • Cisco Technical Support Services Catalyst 9136AX Access Point Catalyst Wi-Fi 6 and Wi-Fi 6E AP Remote Troubleshooting
  • Co-Location Consulting Services Colocation Migration Information Technology Consulting
  • Computer Consulting Microsoft Server Virtualization Connectix Virtual Server Technology Consulting Services

    • macOS Phone-based Consulting
    24x7 macOS Consultancy Services Group

    Progent offers nationwide online technical support and consulting services for companies that operate Apple macOS and OS X environments or whose IT systems include a mix of Mac and Microsoft Windows technology. Progent's consultants offer macOS and OS X users a range of services such as desktop support, upgrading to the most recent edition of macOS from legacy versions of macOS or OS X, plus expertise with Mac applications. Progent can also help you with iPhone and iPad integration and management, or moving to Apple's iCloud. Remote network consulting provides maximum return for your IT dollar by preserving client efficiency and shortening the time charged for computer repair services. Advanced online support tools and skilled service specialists and engineers combine to enable Progent to solve the majority of network problems without squandering time and expense by traveling to your location. In the vast majority of situations your network problems can be dealt with by telephone or via a combination of phone help and remote access. Progent can make available Cisco CCIE infrastructure engineers and CISSP premier security professionals to assist you with the toughest system issues.

  • Consolidate Small Office Small Office IT Consultants
  • Consultant Services ProSight Managed IT Services ProSight Remote IT Management Specialist
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  • Consultants ASA ASA 5500 Firewalls Online Help
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  • Core Routers Online Technical Support Core Routers Remote Consulting

    • .NET Application Reports
    Outsourced Programming VB.NET

    Progent's software developers have worked for two decades with .NET tools and the Visual Studio development environment and are able to create or update .NET applications quickly and affordably.

  • Customer Relationship Management Remote Support Services After Hours ERP, MRP, Accounting System Reporting
  • Data Protection Manager 2016 Planning Online Consulting Troubleshooting Data Protection Manager 2016 Disaster Recovery
  • Windows Security Network Consulting Organization Hampton Suffolk
  • Design and Installation Microsoft Dynamics 365 Business Central Dynamics NAV MRP Contract Development
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  • Duo Identity Authentication Remote Technical Support Multi-factor Authentication IT Consultants
  • Email Scoring Thresholds Engineer Consulting ProSight Email Guard Content Filtering Service
  • Emergency Live Communications Server Computer Consultant Specialists Microsoft LCS Server IM

    • Award Winning Live Online Office Word Education
    Online Office 365 Word Training Computer Support

    Progent provides customized remote training for popular client applications and environments such as Office and Microsoft 365 Excel, Word, Access and Outlook plus Acrobat, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote instruction offers the benefits of conventional in-person instruction, including instant interaction between students and trainers, but eliminates the expenses of transportation and the hassle of trying to synchronize the schedules of many trainees. Available to single students or groups of all sizes, Progent's live online instruction permits the teacher to conduct the seminar from a remote facility and the students can be dispersed throughout a campus or across the country. Live online instruction supports powerful teaching tools such as broadcast white boards, electronic hand-raising, and collaborative applications. Sessions can be brief and targeted to specific topics or longer in time and broader in scope.

  • Engineer MS Office Communications Server Microsoft Video Conferencing Onsite Technical Support
  • Engineer Online Microsoft Office Training Online Microsoft Project Training Technology Professional
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  • Exchange 2000 Server Upgrade Integration Services IT Services Microsoft Exchange Upgrade
  • Exchange 2013 Security Troubleshooting Exchange 2013 Data Loss Prevention Configuration
  • Exchange 2016 Upgrade On-site Support Exchange Server 2016 Migration Planning IT Consultant

    • ProSight Email Guard Outbound Email Encryption Consultancy
    Email Policy Management Specialists

    Progent's ProSight Email Guard solution uses the technology of leading data security companies to deliver web-based control and world-class security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard integrates cloud-based filtering with a local gateway device to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This reduces your exposure to external threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a further layer of analysis for incoming email. For outgoing email, the on-premises security gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also help Exchange Server to monitor and safeguard internal email that stays inside your corporate firewall.

  • Exchange Server 2003 Upgrade Outsourcing Exchange Server 2003 Upgrade Configuration
  • Expert Development Web Commerce JAVA Expert Development

    • ProSight Patch Management Network Consultants
    ProSight Server and Desktop Management Consulting Services

    ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that uses state-of-the-art 24x7 remote monitoring and management (RMM) techniques to keep your IT system operating at peak levels by tracking the health of vital devices.

  • Fedora Linux Support and Integration Fedora Linux Remote Support Services
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  • Hornetsecurity Altaro 365 Total OneDrive Backup Onsite Technical Support Hornetsecurity Altaro 365 Total OneDrive Backup Support
  • Hosting for Virtual Servers Specialists Remote Virtual Server Private Cloud Hosting Engineers

    • Small Business Outsourcing Microsoft Exchange Upgrade
    Exchange Consultancy

    Progent's Microsoft-certified professionals average over 10 years of background delivering unified communications solutions for companies ranging from small offices to global enterprises. Progent provides economical support for all editions of Microsoft Exchange Server to strengthen email and virus security, design high availability email environments, and facilitate off-site and mobile email connectivity. Progent's Exchange support services can help you in planning and executing a migration from a legacy SMPT server or unsupported Microsoft Email software such as Exchange 2003 to Exchange Server 2019. Progent provides integration help for Windows 10 and Windows 11 desktops running Outlook and can help you configure Outlook Web App for popular browsers. For email virus protection, spam filtering and outbound data leak prevention, Progent offers Email Guard email filtering and encryption.

  • Hybrid Microsoft 365 integration Support Services Support Exchange Online and on-premises Exchange
  • Hybrid cloud solutions Consultancy Hybrid cloud solutions Technology Professional
  • ISA 2004 Server Online Troubleshooting Microsoft Proxy Server Support and Help
  • IT Services WLAN Site Survey 24-Hour Online Support Services Wireless LAN Site Survey
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  • Immediate Hornetsecurity Altaro 365 Total OneDrive Backup Network Consultants Information Technology Consulting Hornetsecurity Altaro M365 Mailbox Backup
  • IT Outsourcing Small Business IT Outsourcing Company Hampton, VA
  • Information Technology Consulting Microsoft Exchange SE Configuration Exchange SE O365 Integration
  • Information systems Security Outsourcing Juniper SA2500 SSL VPN Juniper SA6500 SSL VPN Computer Security Specialist
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  • Largest Microsoft Exchange Server 2010 Migration Engineers Microsoft Exchange 2010 Migration Specialist
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  • MS Office Communications Server Online Support Services Microsoft Video Conferencing Integration

    • Technology Consulting PC Desktop
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  • Meraki Access Point Management Consulting Services Consulting Meraki MR55 Access Point
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    • ProSight Outbound Email Filtering Engineer
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    Progent's ProSight Email Guard solution uses the technology of leading data security companies to provide web-based management and world-class protection for all your email traffic. The powerful architecture of Progent's ProSight Email Guard managed service combines cloud-based filtering with a local gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. Email Guard's cloud filter serves as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This decreases your exposure to external attacks and conserves system bandwidth and storage. Email Guard's on-premises security gateway appliance provides a further layer of analysis for incoming email. For outgoing email, the local gateway offers AV and anti-spam protection, DLP, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your security perimeter.

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  • Microsoft Experts Computer Engineer Microsoft 365 Gmail migration Microsoft 365 Portal Online Troubleshooting

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    IT Consulting IP PBX

    Progent's Cisco-certified SIP integration consultants can assist you to design, integrate, maintain, debug and enhance Cisco's SIP connectivity technology and Cisco's CUBE-based IP PSTN trunks and offer cost-effective online or on-premises expertise to help businesses to move smoothly to a modern communications environment that offers fast return on investment. Progent's certified Microsoft unified communications consultants can help you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms like Skype for Business or Lync Server for access to a SIP-based IP PSTN trunk.

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    • Microsoft Hyper-V 3.0 Technology Consulting
    Microsoft Hyper-V Server Consolidation Network Consultant

    Progent's Microsoft-certified professionals can help you analyze the possible advantages of Hyper-V-powered virtualization for your business, perform pilot installations to validate Hyper-V's operation with your line-of-business applications, assess your network and server infrastructure for smooth performance with virtualization technology, assist you in upgrading to Windows Server 2008 and configuring Hyper-V, train your IT personnel to monitor and administer Hyper-V, provide world-class consulting help for improving the security of your virtual machines, establish and validate business continuity procedures that maximize network uptime, and provide continuing consulting and technical support including affordable remote repair and turn-key Help Desk outsourcing.

  • Microsoft Teams high availability Consult Microsoft Teams Specialist

    • Microsoft Consulting Best Practices Technical Support Firm
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    Progent's staff of Microsoft and Cisco Certified consultants average longer than a decade of hands-on industry background, at the forefront of network service, performing a broad range of IT projects for a large mix of businesses. Each Progent consultant shares a proven collection of personal best practices which are incorporated into company-wide leading practices training that Progent instills in its consulting personnel. This ensures that you get not just world-class IT capability, but also a consultant with proven methods for applying computer knowledge to repair real-world network problems efficiently.

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    Progent has two decades of background assisting small and medium-size businesses to plan, implement, tune, administer, and debug computer networks that incorporate telecommuters.

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    Progent can assist you to plan a migration to Teams from Skype for Business and configure, administer, and debug a cloud-based or hybrid deployment of Teams. Progent can help you to connect Teams with Microsoft 365 apps, Exchange, SharePoint, and your phone system.

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    Progent's Cisco wireless VoIP phone configuration and troubleshooting experts offer remote and onsite assistance to help you create and maintain a Cisco wireless VoIP phone deployment by delivering integration services that range from troubleshooting the set up of a wireless IP phone or access point to providing project management outsourcing or co-sourcing for updating the wireless infrastructure of an entire campus.

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    • NetApp MetroCluster Troubleshooting Consultancy
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    Progent offers enterprise customers the help of a NetApp-certified consultant to deliver remote or onsite support for NetApp's complete portfolio of SAN products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVauly continuous D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Areas of NetApp SAN storage technology supported by Progent include SAN dsign, cloud deployment, virtualization, migrations, non-disruptive patching, storage management, security and compliance, disaster recovery, and remediation. Progent can provide Tier 3 support to assist you to resolve problems with NetApp SAN environments quickly and affordably following leading practices.

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    • Remote Technical Support Hosting Facility
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    For enterprises with branch offices in California or any area covered by Progent's consultants, Progent's Microsoft-Certified IT support professionals and certified Cisco network specialists offer a variety of IT support services such as project management, SOX compliance, office moves, corporate security, system architecture, on-site or remote emergency support, and technical support for data center hosting environments. A Progent IT consultant can show you how to plan a multi-site information system that makes smart use of co-location facilities and Internet data centers. Progent's Microsoft Premier engineers can help major corporations design, integrate and maintain major rollouts of updated releases of Microsoft technology such as Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent's CCIE and CCNP experts can assist you to deploy Cisco technology for connectivity solutions that incorporate simple, high-performance, integrated, and remote networking.

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    The Progent Test and Training Lab at the QTS Internet Data Center can be used for piloting line-of-business applications, developing cost-effective migration procedures, assessing and tuning performance, designing or verifying disaster recovery solutions, resolving compatibility issues, and building training environments for the latest products and technologies. For Progent customers without sufficient in-house resources to assemble proper pilot systems, Progent's Test and Training Lab reduces capital costs and engineering risk and helps keep vital IT initiatives on schedule.

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    • ASA and PIX Firewall Online Troubleshooting
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    Progent's certified Cisco IT security consultants provide high-level PIX Firewall and ASA Firewall consulting support covering architecture, integration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewall products delivers robust user and software policy enforcement, sophisticated attack protection, and safe connectivity services. Ranging from economical, plug-and-play desktop appliances for small and home offices to scalable enterprise-grade appliances, Cisco PIX Firewall and ASA Firewalls provide a high level of protection, performance, and excellent availability for network environments of all sizes. PIX Firewalls and ASA Firewalls are based on a proven, purpose-built operating system, minimizing possible OS-specific security holes.

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