Consulting Support for BlackBerry Environments
BlackBerry mobile PDAs were once among the most successful products for achieving anytime-anywhere connectivity to email, calendars, web programs, and other critical business information. Progent offers Harrisburg, Pennsylvania companies support from BlackBerry-certified professionals who can help organizations to manage existing BlackBerry environments or transition smoothly to a current smartphone solution.
As the sophistication of small business IT technology has expanded, and as the need for enterprise-class security, dependability, and recoverability has become the norm for businesses of any size, successful integration and maintenance of RIM BlackBerry technology has become increasingly difficult. To handle areas like data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging servers and shared databases, small businesses frequently resort to external consulting professionals who offer expertise in RIM BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-certified engineers who can help small businesses to plan, manage, and repair BlackBerry-based solutions affordably and efficiently, doing away with the requirement for an internal BlackBerry solutions specialist and reducing the cost and stress of maintaining mobile workers. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security specialists. This range of experience, coupled with Progent's proven remote service delivery capabilities, provides small businesses an affordable solution for incorporating BlackBerry products productively into their business information network.
Progent's consultants can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your data and email systems operate efficiently with BlackBerry BES Server. Progent can also show you how to migrate from previous releases of BlackBerry and Microsoft technology, configure easy-to-use management tools to help you track and support BlackBerry devices across your company, recommend security policies that are right for your company, develop custom mobile software, and ensure that your IT network architecture is properly designed to handle your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be restored quickly and safely.
Philadelphia and Eastern Pennsylvania Contact Information:
Progent offers consulting services and onsite technical support throughout Eastern Pennsylvania and Delaware.
Progent locations in Philadelphia and Eastern Pennsylvania
Integration Support Services for BlackBerry BES Server
BlackBerry BES Server streamlines management and maintenance of BlackBerry smartphones, providing a single solution for controlling key tasks such as device installation, updates, and deactivation while also offering a strong foundation for security and fault tolerance. BlackBerry Enterprise Server (BES) supports seamless communication between Exchange Server, Novell GroupWise, or IBM Lotus Domino email platforms and BlackBerry smartphones and supports over-the-air synchronization.
BlackBerry BES Server provides a variety of security capabilities beginning with automatic data encryption of information sent between a BlackBerry smartphone and BlackBerry BES Server using AES or Triple DES. BlackBerry BES Server also allows great flexibility in adjusting levels of security to meet the special needs of your network. Progent's BlackBerry certified engineers can help your company to choose advanced security features and activate them remotely. Samples of these over-the-air selectable security settings are:
- Lock down a BlackBerry smartphone
- Wipe data from a missing device
- Lock out Bluetooth
- Enable built-in defenses against malware
BES Server also provides flexibility in determining mechanisms to prevent users from loading or running unsafe or unauthorized code. Progent can help you to choose protective processes like:
- Specify precisely which applications are allowed on the device
- Prevent external applications from allocating non-volatile memory on the device
- Determine what functions third-party applications can use on the smartphone
- Restrict the kinds of access third-party programs running on the BlackBerry smartphone can establish
- Block all third-party software from being loaded or executed on the smartphone
Progent's Online BlackBerry-certified Consulting Services is Quick and Affordable
For companies in Harrisburg, Pennsylvania who need fast and economical access to a qualified RIM BlackBerry support professional, Progent offers efficient online help from a seasoned network support staff who have provided IT solutions to organizations in each state in the United States. (See Progent's customer testimonials.)
Remote support avoids travel costs and allows consultants to solve problems rapidly, so you reduce wasted productivity. Progent's BlackBerry consultants have been awarded accreditations in all BlackBerry solutions and offer professional help in areas such as troubleshooting synchronization issues, configuring BlackBerry BES Server, and creating a protected, fault-tolerant system architecture for BlackBerry users. Credentials earned and skill sets offered by Progent's BlackBerry experts include:
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, test, troubleshoot, and produce documentation for a wireless environment built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced engineering services for BlackBerry technology include business and technology needs analysis, system architecture, roll-out planning and execution, performance optimization, configuration of a fault-tolerant environment, information backup and business recovery consulting, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your functional goals and to create a wireless solution that meets your information technology budget and aligns with your business strategy. Progent can explain the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's ability to accommodate a BlackBerry BES Server, help you to determine which management approach and equipment meet your needs, and analyze your email and messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can make smart choices concerning options for software versions, processors and storage, network architecture, and application set up.
To maximize network protection, Progent's BlackBerry expert can assist your company to choose and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-certified security engineers to perform company-wide security assessment and compliance validation and recommend enhancements to support your BlackBerry solution.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for installing, administering, monitoring, and maintaining one or several BlackBerry BES Servers in an email environment based on Microsoft Exchange. Progent's BlackBerry engineer has support skills in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to install and remove BlackBerry smartphone clients on Microsoft Exchange Server and Microsoft Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry devices and client accounts, archive and maintain storage groups, apply permissions, set up the MDS and IM, deploy push and pull access control lists, control Exchange data flow, create, edit, and assign wireless LAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and produce reports to summarize SNMP data.
Progent's BlackBerry expert can help you with your BlackBerry technology in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
Call or Email Progent to Get Help from a BlackBerry-Certified Expert
If you wish to ask Progent about technical help for BlackBerry wireless integration, phone 1-800-993-9400 or refer to Contact Progent.