Consulting and Technical Support Services for BlackBerry Technology
BlackBerry mobile smartphones were once one of the most popular solutions for maintaining mobile access to messaging, scheduling, web-based applications, and other vital business information. Progent can provide Harrisburg, Pennsylvania companies support from BlackBerry-certified experts who can help organizations to manage their BlackBerry environments or transition smoothly to a more popular mobile platform.
As the sophistication of small company networks has increased, and as the demand for world-class protection, dependability, and disaster recovery has become the standard for organizations of all sizes, successful integration and support of RIM BlackBerry solutions has become more difficult. To address areas like data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email systems and shared databases, small organizations often turn to external support firms who specialize in RIM BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-certified consultants who can assist small organizations to design, manage, and troubleshoot BlackBerry-based solutions economically and effectively, eliminating the requirement for an internal BlackBerry technology specialist and lowering the cost and stress of supporting mobile workers. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security specialists. This breadth of experience, combined with Progent's proven online support capabilities, provides small companies an affordable alternative for integrating BlackBerry products seamlessly into their IT system.
Progent's engineers can help you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange setup so that your data and messaging infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft software, set up streamlined administration utilities to enable you to monitor and support BlackBerry smartphones across your company, recommend security policies that make sense for your company, develop custom mobile software, and make sure that your network infrastructure is appropriately configured to handle your BlackBerry users. In addition, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your regular backup processes in order that it can be recovered quickly and safely.
Eastern Pennsylvania Contact Information:
Progent offers consulting services and onsite technical support throughout Eastern Pennsylvania and Delaware.
Progent locations in Eastern Pennsylvania
Consulting and Technical Services for BlackBerry Enterprise Server (BES)
Research in Motion's high-end platform for managing large collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This powerful tool enables Exchange Server, Lotus, or Novell GroupWise users to transmit and receive messages that are encrypted in transit to provide optimum security. BlackBerry Enterprise Server also simplifies a wide variety of vital management jobs ranging from BlackBerry configuration and upgrades to wireless security and high availability.
Progent's BlackBerry-premier engineers can show you how to utilize BlackBerry BES Server to perform routine tasks such as:
- Deploy and manage applications
- Schedule smartphone, program, and policy updates
- Upgrade BlackBerry device software wirelessly
- Manage user settings with BlackBerry's extensive library of policies
Progent's BlackBerry-certified engineers can also help you to utilize BES Server to implement important procedures not available with the less advanced BES Server Express. These procedures include:
- Set up and support BlackBerry's fault-tolerant infrastructure using virtual servers
- Install BlackBerry smartphones remotely
- Set specialized administration roles
- Monitor and analyze the overall health of your solution
Some Ways That Progent Can Assist You to Manage and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced engineer who has been awarded accreditations from RIM in all key facets of BlackBerry technology. Progent's BlackBerry support skills range from troubleshooting synchronization problems to architecting mobile productivity solutions based on BlackBerry BES Server. These BlackBerry credentials and their associated skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to carry out basic technical operations including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters and auto-signature, editing user profiles, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging software. Progent's certified service professionals can in addition help you to troubleshoot a wide range of problems concerning synchronization, device detection, email consistency, web browsing, wireless connectivity, IM, workstation application installation, and BlackBerry Desktop Redirector.
As a leader in delivering nationwide online support for small company networks, Progent offers fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your wireless technical support costs at a minimum and, by handling issues quickly, optimizes the productivity of your BlackBerry smartphone users.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist you to design, install, test, troubleshoot, and document a wireless solution built on the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and network needs analysis, solution architecture, installation strategy and implementation, performance optimization, configuration of a fault-tolerant architecture, data backup and business recovery consulting, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional objectives and to design a wireless environment that meets your information technology budget and aligns with your business strategy. Progent can explain the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's ability to accommodate a BlackBerry Enterprise Server, assist you to determine which management approach and equipment meet your needs, and evaluate your email and messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can make smart choices concerning options for software versions, processors and mass storage, network topology, and application set up.
To maximize network security, Progent's BlackBerry-certified expert can assist you to select and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-certified security engineers to run company-wide security assessment and compliance validation and recommend improvements to account for your BlackBerry solution.
Call or Email Progent for Support from a RIM BlackBerry-Certified Consultant
In order to ask Progent about professional help for BlackBerry wireless technology, call 1-800-993-9400 or go to Contact Progent.