Consulting and Technical Support Services for BlackBerry Technology
BlackBerry ConsultantsBlackBerry mobile smartphones were once one of the most popular solutions for maintaining mobile access to messaging, scheduling, web-based applications, and other vital business information. Progent can provide Harrisburg, Pennsylvania companies support from BlackBerry-certified experts who can help organizations to manage their BlackBerry environments or transition smoothly to a more popular mobile platform.

As the sophistication of small company networks has increased, and as the demand for world-class protection, dependability, and disaster recovery has become the standard for organizations of all sizes, successful integration and support of RIM BlackBerry solutions has become more difficult. To address areas like data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email systems and shared databases, small organizations often turn to external support firms who specialize in RIM BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-certified consultants who can assist small organizations to design, manage, and troubleshoot BlackBerry-based solutions economically and effectively, eliminating the requirement for an internal BlackBerry technology specialist and lowering the cost and stress of supporting mobile workers. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security specialists. This breadth of experience, combined with Progent's proven online support capabilities, provides small companies an affordable alternative for integrating BlackBerry products seamlessly into their IT system.

Progent's engineers can help you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange setup so that your data and messaging infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft software, set up streamlined administration utilities to enable you to monitor and support BlackBerry smartphones across your company, recommend security policies that make sense for your company, develop custom mobile software, and make sure that your network infrastructure is appropriately configured to handle your BlackBerry users. In addition, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your regular backup processes in order that it can be recovered quickly and safely.

Eastern Pennsylvania Contact Information:
Progent offers consulting services and onsite technical support throughout Eastern Pennsylvania and Delaware.

Onsite IT Consulting
Progent locations in Eastern Pennsylvania

City Address Phone Link
Allentown 1275 Glenlivet Drive, Suite 100
Allentown, PA 18106
(484) 656-7222 Allentown Network Support Services
Harrisburg 2225 Sycamore Street
Harrisburg, PA 17111
(717) 999-2880 Harrisburg Network Support Services
Philadelphia 1735 Market Street, Suite 3750
Philadelphia, PA 19103
(267) 592-4430 Philadelphia Network Support Services
Wilmington 1521 Concord Pike (US 202)
Wilmington, DE 19803
(302) 425-9800 Wilmington Network Support Services


Consulting and Technical Services for BlackBerry Enterprise Server (BES)
Research in Motion's high-end platform for managing large collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This powerful tool enables Exchange Server, Lotus, or Novell GroupWise users to transmit and receive messages that are encrypted in transit to provide optimum security. BlackBerry Enterprise Server also simplifies a wide variety of vital management jobs ranging from BlackBerry configuration and upgrades to wireless security and high availability.

BlackBerry BES Server Integration Assistance

Progent's BlackBerry-premier engineers can show you how to utilize BlackBerry BES Server to perform routine tasks such as:

  • Deploy and manage applications
  • Schedule smartphone, program, and policy updates
  • Upgrade BlackBerry device software wirelessly
  • Manage user settings with BlackBerry's extensive library of policies

Progent's BlackBerry-certified engineers can also help you to utilize BES Server to implement important procedures not available with the less advanced BES Server Express. These procedures include:

  • Set up and support BlackBerry's fault-tolerant infrastructure using virtual servers
  • Install BlackBerry smartphones remotely
  • Set specialized administration roles
  • Monitor and analyze the overall health of your solution

Some Ways That Progent Can Assist You to Manage and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced engineer who has been awarded accreditations from RIM in all key facets of BlackBerry technology. Progent's BlackBerry support skills range from troubleshooting synchronization problems to architecting mobile productivity solutions based on BlackBerry BES Server. These BlackBerry credentials and their associated skill sets include:

BlackBerry Certified Support Specialist
Blackberry HelpProgent's BlackBerry Certified Support Specialist can help you to carry out basic technical operations including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters and auto-signature, editing user profiles, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging software. Progent's certified service professionals can in addition help you to troubleshoot a wide range of problems concerning synchronization, device detection, email consistency, web browsing, wireless connectivity, IM, workstation application installation, and BlackBerry Desktop Redirector.

As a leader in delivering nationwide online support for small company networks, Progent offers fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your wireless technical support costs at a minimum and, by handling issues quickly, optimizes the productivity of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent can provide the services of a BlackBerry Certified Solution Designer to assist you to design, install, test, troubleshoot, and document a wireless solution built on the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and network needs analysis, solution architecture, installation strategy and implementation, performance optimization, configuration of a fault-tolerant architecture, data backup and business recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional objectives and to design a wireless environment that meets your information technology budget and aligns with your business strategy. Progent can explain the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's ability to accommodate a BlackBerry Enterprise Server, assist you to determine which management approach and equipment meet your needs, and evaluate your email and messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can make smart choices concerning options for software versions, processors and mass storage, network topology, and application set up.

To maximize network security, Progent's BlackBerry-certified expert can assist you to select and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-certified security engineers to run company-wide security assessment and compliance validation and recommend improvements to account for your BlackBerry solution.

Call or Email Progent for Support from a RIM BlackBerry-Certified Consultant
In order to ask Progent about professional help for BlackBerry wireless technology, call 1-800-993-9400 or go to Contact Progent.



An index of content::

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    Windows, UNIX, Solaris Support and Integration

    If your company network mixes UNIX, Linux or Solaris technology with Microsoft Windows, Progent can help you to integrate your IT resources into a cohesive environment that permits all your OS platforms to run side by side for simple management, seamless dataflow, high dependability, superior performance, and strong security. Progent's UNIX/Linux/Solaris and Microsoft Windows integration support services include IT infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and management, remote network support and repair, in-person technical support, and Help Desk Call Center services.

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    Network Specialists Microsoft Office XP

    Progentís IT outsourcing services offer economical computer support for small businesses. Whether it includes designing system architecture, setting up an in-house Help Desk or using an outside one, deploying a new email system, monitoring your network, or developing a web-based business solution, outsourcing your network technical services can reduce costs and minimize uncertainties, allowing IT service expenses to increase in a more linear and manageable fashion than is feasible by building up a large, knowledgeable internal IT staff. Progentís Outsourcing White Paper and flyers tell you how Progent can help you build a secure and robust system architecture for your critical applications powered by Windows including Office XP, Microsoft Office 2003, and Microsoft Office 2000.

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    Progentís Microsoft-expert engineers can assist your organization to update your application servers and/or workstations from 32 to 64 bits. Progent can help you to understand the risks and benefits of migrating to 64-bit computing, design an efficient upgrade strategy that reduces operational disruptions, and offer economical, professional online help to aid your company to install 64-bit operating systems and application software on your existing hardware.

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  • Contractor Job Independent Macintosh Consultants Independent CRM Contractor Jobs Available

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    Cisco's Meraki line of switches are designed for sites that go from small branches to campuses. Progent's Cisco-certified CCIE consultants offer cost-effective remote expertise to assist you to plan and implement a productive network architecture based on Meraki switches, streamline network administration with Meraki's cloud-centric management architecture, define policies to maintain security and compliance, develop and validate a disaster preparedness strategy, and troubleshoot technical issues related to any facet of your Meraki deployment. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to build a unified networking infrastructure.

  • Cybersecurity Consultancies Network Security Auditing IT Services Neoteris
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  • Dynamics GP Excel Reports Development Companies Dynamics GP Excel Reports Development Firm

  • CCIE Expert Certified Video Conferencing Support and Setup
    UC540 Technical Support Services

    Progent's Cisco CCIE-certified VoIP phone and video IP phone experts can help you to configure, manage, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from discontinued VoIP products to the latest media phones. Progent's consultants can also help you to integrate your IP phones with Unified CM, originally branded CallManager, or with Cisco Unified Communications Manager Express (CME) to create a an advanced IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified CM applications like Unified CM IM and Presence Jabber, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact solution. Progent's consultants can deliver expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP gateways, installing ISR G2 routers with CUBE internetworking capability, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony solutions for high availability.

  • BlackBerry Wireless Network Support
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  • Dynamics GP eConnect Specialists Microsoft Dynamics GP Design and Installation
  • Emergency wireless IP phone integration Computer Consultants wireless IP phone upgrades Remote Technical Support
  • Exchange 2007 Information Technology Consulting Exchange 2007 Consulting
  • Exchange 2013 In-Place Hold Consultants Exchange 2013 DAG Specialists
  • Systems Consultant BlackBerry BES Server Harrisburg, Pennsylvania
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  • CIO Support and Setup
    CIO Support and Setup

    Progent offers the part-time or temporary services of a veteran Chief Information Officer who can offer a broad perspective to assist your company select and maintain network technology to match your present needs and that can be a solid foundation for your growth. Progent's temporary Chief Information Officer consulting services provide economic leverage to organizations trying to maximize the impact of their IT investment but who are without the budget or unwilling to take on another high-level position to their full-time staff. Because Progent is vendor-neutral, with a large staff of consultants certified to support all leading operating systems and connectivity technologies plus a broad range and business applications, Progent is in an ideal position to provide objective advice as well as advanced technical help for building and maintaining IT systems that fit the particular needs of your organization.

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    Office 365 Exchange Online and on-premises Exchange Online Technical Support

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  • MS Dynamics NAV Support Services Remote Consulting MS Dynamics NAV ERP

  • Microsoft Exchange 2000 Network Consultants
    Exchange 2000 Upgrade Consultant

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  • Meraki Switch and AP Technology Consulting Computer Consultants Meraki Switch and AP
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  • Meraki Wireless Access Point Support Outsourcing Meraki MR30H Access Point Professionals
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  • BlackBerry Smartphone Setup Service Harrisburg-Lancaster, PA
  • Microsoft Exchange 2003 Upgrade Integration Microsoft Exchange Integration
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  • Microsoft Office 365 and iPhones Online Support Services Microsoft Experts Office 365 mail flow Support Services
  • Microsoft Office SharePoint Server 2007 Support and Integration SharePoint Server 2010 Technical Support

  • Windows and Solaris Setup and Support
    UNIX, Windows Specialist

    Progent's UNIX platform consulting experts provide small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that run with Microsoft-based technology. Progent offers your business contact with UNIX experts, support professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This wide range of expertise provides you with an easy one-stop source to show you how to build and maintain a protected and reliable cross-platform network and communications environment that allows UNIX and Microsoft interoperability by integrating Microsoft Windows with popular variants of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or major Linux derivatives such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.

  • Microsoft Project Server Outsourced Programming Technical Support Microsoft Project Server 2010
  • Microsoft SBS 2008 IT Consulting Microsoft Small Business Server 2011 Engineer
  • BlackBerry Professional Software Security Consulting Group
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  • Microsoft Virtual Server Administration Technology Professional Services Microsoft Virtual Server Administration

  • Office 365 IDFix IT Consulting
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  • Microsoft Windows 2008 R2 Technical Support Windows Server 2008 DirectAccess Support Outsourcing
  • Network Intrusion Penetration Testing UNIX 24x7 Solaris Cybersecurity Team
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  • Online Acrobat Writer Training Services Trainer Live Online Office Word
  • Online Support SCVMM 2016 and Operations Manager SCVMM 2016 Disaster Recovery Support Outsourcing
  • Online Support Services Windows 2000 Windows 2000 On-site Support
  • Online Support System Center Operations Manager Remote Monitoring and Reporting Support Outsourcing

  • 24x7 MOM 2007 Network Consultants
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  • BlackBerry Desktop Manager System Recovery
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  • Microsoft Dynamics GP ERP Online Support
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    Progent can help your business to evaluate the wealth of subscription plans offered with Office 365 and integrate your information network with Office 365 so you realize maximum business value. Progent supports multi-platform environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also help you to build and manage hybrid networks that transparently integrate local and cloud-based resources.

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    Microsoft SQL Server 2008 delivers powerful, standardized tools to computer experts as well as to information workers, reducing the complexity of creating, deploying, managing, and using enterprise information and analytical programs in environments ranging from handheld devices to corporate data networks. The sophistication and integration requirements of Microsoft SQL Server 2008 require a network consulting firm with real-world expertise and broad knowledge in designing and building data-driven, comprehensive business IT applications. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft integration, ensures you success in designing, deploying and managing Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET platform.

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    Microsoft Small Business Server is a low-cost suite of essential servers that provides the basis for a powerful but manageable information. The integration requirements of the Microsoft .NET functions bundled with Small Business Server 2011 requires an IT consultant with hands-on background and broad experience in planning and implementing cohesive end-to-end business technology solutions. Progent's Microsoft-certified experts have extensive experience with the technologies incorporated in SBS 2011 and SBS 2008. This experience ensures you success in deploying, managing, and troubleshooting IT solutions based on the Microsoft SBS suite of servers and applications.

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  • Setup and Support BlackBerry Software
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    Progent offers the services of RIM BlackBerry-premier engineers who can assist small companies to plan, manage, and troubleshoot BlackBerry technology affordably and effectively, doing away with the need for an in-house BlackBerry expert and reducing the cost and hassle of supporting a mobile wireless workforce. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-premier experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This wide range of expertise, in conjunction with Progent's efficient online support model, offers small companies an efficient option for integrating BlackBerry devices and software seamlessly into their IT network.

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  • SCCM 2007 Migration Online Technical Support
    Microsoft Setup and Support SCCM 2007 Windows Server Deployment

    Progent's Microsoft-certified consultants can help your business to support System Center 2007 Configuration Manager (SCCM 2007) to streamline administration, improve compliance, and increase productivity by making sure that critical applications stay current, managing licensing, and reporting usage profiles to help you make informed buying decisions. Once you are ready to upgrade your SCCM 2007 configuration management solution, Progent can assist you to plan and carry out a smooth migration to System Center 2012 Configuration Manager.

  • Windows Cluster Server 2008 IT Consulting 24 Hour High-Availability Failover Clustered Servers Online Help
  • Windows Server 2012R2 Multitenancy Onsite Technical Support Windows Server 2012R2 Active Directory Engineers
  • Windows Server 2016 Software Load Balancing IT Consultants Windows Server 2016 Workgroup clusters Consulting
  • RIM BlackBerry Information Technology Outsourcing
  • Windows Server 2016 Storage Replica Remote Consulting Windows Server 2016 Information Assurance Network Engineer
  • Windows and Linux Technical Support Services Linux with Windows Specialist
  • Wireless Security Scan Consulting Services External Security Inventory Consulting Services
  • Work at Home Employees Consulting and Support Services near me in Harrisburg - Security Systems Consulting Services Harrisburg-Hazelton, PA Harrisburg, Pennsylvania Teleworkers Harrisburg Expertise - Endpoint Security Systems Assistance
  • Work from Home Cloud Integration Specialists Remote Workers Cloud Integration IT Consultants
  • XenApp Virtual Windows Applications Computer Consultants Virtual Applications Hub Online Consulting
  • installation and Administration Cisco Network Management Biggest Cisco Network Management Online Support Services
  • scom 2016 resource pools Computer Consultant Immediate operations manage 2016 Onsite Technical Support

  • Setup and Support Teleworker Solutions
    Remote Working Engineer

    Progent has 20 years of experience assisting small and medium-size organizations to design, deploy, optimize, manage, and debug information networks that incorporate teleworkers.


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