Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry ConsultantsBlackBerry wireless PDAs were once one of the most successful solutions for maintaining anytime-anywhere access to messaging, scheduling, web-based programs, and other critical business data. Progent offers Harrisburg, Pennsylvania companies the expertise of BlackBerry-premier professionals who can help organizations to manage existing BlackBerry environments or transition efficiently to a more popular mobile solution.

As the sophistication of small business networks has increased, and as the demand for world-class protection, reliability, and disaster recovery has become the norm for organizations regardless of size, effective deployment and maintenance of RIM BlackBerry technology has grown increasingly challenging. To deal with issues such as security, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging systems and corporate databases, small businesses often resort to outside support professionals who specialize in BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-premier consultants who can help small businesses to plan, manage, and troubleshoot BlackBerry-based environments economically and efficiently, dispensing with the requirement for an in-house BlackBerry technology expert and lowering the cost and hassle of maintaining mobile work groups. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This range of knowledge, coupled with Progent's proven online support model, provides small companies an economical solution for integrating BlackBerry technology productively into their business information system.

Progent's experts can assist you with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your data and messaging systems operate optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from previous releases of BlackBerry and Microsoft technology, set up easy-to-use management tools to enable you to track and control BlackBerry smartphones throughout your business, recommend security policies that are right for your company, develop custom mobile software, and make sure that your network architecture is properly designed to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your regular backup processes so that it can be recovered rapidly and safely.

Philadelphia and Eastern Pennsylvania Contact Information:
Progent offers consulting services and onsite technical support throughout Eastern Pennsylvania and Delaware.

Onsite IT Consulting
Progent locations in Philadelphia and Eastern Pennsylvania

City Address Phone Link
Allentown 1275 Glenlivet Drive, Suite 100
Allentown, PA 18106
United States
(484) 656-7222 Allentown Network Support Services
Harrisburg 2225 Sycamore Street
Harrisburg, PA 17111
United States
(717) 999-2880 Harrisburg Network Support Services
Philadelphia 1735 Market Street, Suite 3750
Philadelphia, PA 19103
United States
(267) 592-4430 Philadelphia Network Support Services
Wilmington 1521 Concord Pike (US 202)
Wilmington, DE 19803
United States
(302) 425-9800 Wilmington Network Support Services

Consulting Help for BlackBerry BES Server
Research in Motion's advanced platform for managing big collections of BlackBerry smartphones is the BlackBerry BES Server. This powerful software enables Exchange Server, Lotus Domino, or Novell GroupWise users to send and receive emails that stay encrypted in transit to provide optimum data protection. BES Server also streamlines a wide variety of key administrative jobs that span from BlackBerry deployment and updates to wireless security and high availability.

BlackBerry BES Server Integration Assistance

Progent's BlackBerry-premier consultants can help you use RIM BlackBerry Enterprise Server to do routine tasks such as:

  • Deploy and manage applications
  • Schedule smartphone, program, and IT policy updates
  • Update BlackBerry smartphone software wirelessly
  • Control client settings with BlackBerry's vast library of policies

Progent's BlackBerry-certified consultants can also help you to utilize BlackBerry Enterprise Server to implement important tasks not available with the entry-level BES Server Express. These procedures include:

  • Configure and manage BlackBerry's fault-tolerant architecture using virtual servers
  • Deploy BlackBerry devices remotely
  • Establish custom management roles
  • Automatically track and analyze the overall health of your system

How Progent Can Help You to Maintain and Troubleshoot Your BlackBerry Solution
Progent can provide an experienced engineer who has been awarded certifications from RIM in all major aspects of BlackBerry technology. Progent's BlackBerry consulting skills range from resolving synchronization issues to designing mobile productivity solutions based on BlackBerry BES Server. These BlackBerry certifications and their respective practice areas include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent can provide the support of a BlackBerry Certified Solution Designer to assist you to plan, install, test, troubleshoot, and document a mobile wireless environment built upon the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry include business and network needs analysis, solution architecture, installation strategy and implementation, performance optimization, configuration of a fault-tolerant environment, information backup and disaster recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical objectives and to create a wireless system that meets your IT budget and supports your business strategy. Progent can clarify the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's ability to support a BlackBerry BES Server, help you to determine which administration model and equipment meet your needs, and evaluate your email and messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices about alternatives for software versions, processors and mass storage, network topology, and application configuration.

To maximize network security, Progent's BlackBerry expert can help your company to choose and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-certified security engineers to run company-wide security vulnerability and compliance testing and recommend improvements to account for your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for installing, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in a messaging system based on Microsoft Exchange. Progent's BlackBerry consultant offers support skills in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can help you to add and delete BlackBerry smartphone users on Microsoft Exchange Server and Microsoft Active Directory, set up, track, and manage BlackBerry BES Server, manage BlackBerry smartphones and user accounts, archive and manage storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, implement access control lists, control Microsoft Exchange data flow, generate, edit, and apply wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce management reports based on SNMP results.

Progent's BlackBerry expert can help you with your BlackBerry solution in a number of settings such as Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

Call or Email Progent to Get Help from a BlackBerry-Certified Professional
In order to contact Progent about professional support for BlackBerry mobile wireless integration, call 1-800-993-9400 or refer to Contact Progent.

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    Progent's Microsoft certified professionals can offer small and mid-sized companies advanced Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, web-ready database and data analysis platform that enables the rapid development of advanced business programs that can give your company a competitive advantage. SQL Server provides built-in support for XML and can query across the Internet and outside the corporate firewall. In addition to offering consulting, support and problem solving services, Progent's SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your IT system. Progent can also help you migrate from earlier editions of SQL Server to Microsoft SQL Server 2005.

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    Altaro VM Backup from Hornetsecurity provides small and mid-size businesses a reliable and affordable solution for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud environments and also enables low-cost cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of remote or onsite services to assist you to design, deploy, manage and troubleshoot a comprehensive backup and disaster recovery solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/restore service powered by on Altaro VM Backup.

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