Consulting and Technical Support for BlackBerry Technology
RIM BlackBerry Support ServicesBlackBerry wireless smartphones were at one time among the most popular products for maintaining anytime-anywhere access to email, scheduling, web programs, and other vital business data. Progent can provide Harrisburg, Pennsylvania businesses support from BlackBerry-certified experts who can assist organizations to maintain their BlackBerry environments or transition smoothly to a more popular mobile platform.

As the complexity of small business IT technology has expanded, and as the demand for enterprise-class security, reliability, and disaster recovery has become the standard for companies of all sizes, effective integration and support of RIM BlackBerry solutions has grown increasingly challenging. To address areas like security, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging systems and corporate databases, small organizations often resort to external consulting professionals who offer expertise in BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-premier engineers who can help small organizations to design, manage, and troubleshoot BlackBerry solutions economically and efficiently, doing away with the need for an in-house BlackBerry solutions expert and lowering the cost and hassle of maintaining mobile workers. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security specialists. This breadth of knowledge, coupled with Progent's proven remote service delivery model, gives small businesses an economical solution for integrating RIM BlackBerry products productively into their business information network.

Progent's experts can help you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your data and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft technology, set up streamlined administration tools to help you track and support BlackBerry devices across your company, recommend security policies that are right for your company, customize mobile software, and make sure that your network infrastructure is appropriately configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your regular backup processes in order that it can be restored rapidly and thoroughly.

Philadelphia and Eastern Pennsylvania Contact Information:
Progent offers consulting services and onsite technical support throughout Eastern Pennsylvania and Delaware.

Onsite IT Consulting
Progent locations in Philadelphia and Eastern Pennsylvania

City Address Phone Link
Allentown 1275 Glenlivet Drive, Suite 100
Allentown, PA 18106
United States
(484) 656-7222 Allentown Network Support Services
Harrisburg 2225 Sycamore Street
Harrisburg, PA 17111
United States
(717) 999-2880 Harrisburg Network Support Services
Philadelphia 1735 Market Street, Suite 3750
Philadelphia, PA 19103
United States
(267) 592-4430 Philadelphia Network Support Services
Wilmington 1521 Concord Pike (US 202)
Wilmington, DE 19803
United States
(302) 425-9800 Wilmington Network Support Services


Consulting Expertise for BlackBerry Enterprise Server
RIM's advanced platform for administering large groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This powerful software allows Exchange, Lotus Domino, or Groupwise clients to send and receive messages that stay encrypted in wireless transit to provide maximum security. BlackBerry BES Server also simplifies a broad selection of vital management jobs ranging from BlackBerry configuration and upgrades to wireless security and high availability.

BlackBerry BES Server Integration Help

Progent's BlackBerry-premier consultants can assist you to use RIM BlackBerry Enterprise Server to do routine jobs like:

  • Deploy and manage applications
  • Plan smartphone, program, and policy updates
  • Update BlackBerry device firmware remotely
  • Manage user and group settings with BES Server's extensive library of policies

Progent's BlackBerry-premier engineers can also assist you to use BlackBerry BES Server to perform key tasks not supported by the less advanced BlackBerry Enterprise Server Express. These tasks include:

  • Set up and manage BlackBerry's high-availability infrastructure based on VMware
  • Install BlackBerry devices remotely
  • Establish specialized administration roles
  • Automatically track and report on the integrity of your BlackBerry system

Progent's Remote BlackBerry-certified Technical Support is Fast and Economical
For companies in Harrisburg, Pennsylvania who need quick and economical access to a certified BlackBerry consultant, Progent offers efficient online help from a veteran support team who have delivered IT solutions to companies in every state in the United States. (See Progent's customer testimonials.)

Online consulting services avoids travel expense and allows consultants to solve technical issues rapidly, allowing you to minimize lost productivity. Progent's BlackBerry consultants have been awarded accreditations in the entire range of BlackBerry solutions and offer professional help in fields such as fixing synchronization problems, setting up BlackBerry BES Server, and creating a protected, high-availability system architecture for BlackBerry users. Credentials earned and skill sets offered by Progent's BlackBerry specialists include:

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry expert can show you how to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run important procedures including troubleshooting enterprise activation issues, registering and deleting BlackBerry smartphone clients, activating passwords, configuring wireless program loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.

Progent's BlackBerry-certified consultants can also help you to use administration software like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and utilizing wireless LANs for enterprise activation. Also, Progent can explain the role of IT policies in the BlackBerry Enterprise environment and help your company to select and install appropriate security options.

Progent's Microsoft-certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Microsoft Exchange infrastructure for working in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the most recent version of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for installing, managing, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment powered by Exchange Server. Progent's BlackBerry-certified consultant has support skills in important technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to add and remove BlackBerry smartphone clients on Exchange Server and Microsoft Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry smartphones and user accounts, archive and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, install push and pull access control lists, manage Exchange data flow, create, edit, and assign wireless LAN and Virtual Private Network configurations, implement SNMP traps, and produce reports to summarize SNMP results.

Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent can provide the services of a BlackBerry Certified Solution Designer to assist you to design, deploy, test, troubleshoot, and document a wireless solution based on the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level engineering services for BlackBerry include business and technology requirements assessment, system design, roll-out strategy and execution, performance optimization, design of a high-availability architecture, data backup and disaster recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional objectives and to create a wireless environment that fits within your IT budget and supports your business plans. Progent can explain the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's ability to support a BlackBerry BES Server, assist your organization to determine which management approach and physical components meet your needs, and evaluate your email and messaging system configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make smart choices about options for software versions, processors and storage, network design, and application set up.

To maximize network security, Progent's BlackBerry-certified consultant can help you to select and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-certified security engineers to perform company-wide security vulnerability and compliance testing and recommend enhancements to support your BlackBerry solution.

Call or Email Progent for Help from a BlackBerry-Qualified Expert
In order to ask Progent about consulting assistance for BlackBerry wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.



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    Server proliferation puts pressure on network budgets and administrative resources. Server reduction through a virtual architecture promises lower TCO of hardware and faster return on investment, more leveraged utilization of servers, streamlined operations, enhanced system uptime, and easier management. Typical usage scenarios for virtual servers are hardware consolidation, economical platforms for mission-critical legacy applications running on obsolete operating systems, and affordable quarantine of software development or evaluation environments from production systems.

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    Progent's Cisco-authorized network consultants can show you how to build an economical, fault tolerant Internet configuration architecture that can deliver 24x7 Internet access through a broad array of fault tolerant Internet access products and services including fault tolerant BGP, automatic fail-over, and redundant ISPs. Progent can provide CCIE engineers to help you apply the most current technology for high availability Internet connections to create an economical, fully redundant Internet network with automatic failover and other capabilities to create non-stop Internet access.

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    Progent can provide the support of a certified VMware VCDX consultant to help your organization plan, deploy, manage and repair VMware vSphere and vCloud-powered virtualization solution for local networks, cloud environments, or hybrid cloud deployments. Progent offers advanced knowledge for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery. Progent has extensive understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud tools for administering private and hybrid cloud environments that provide maximum uptime, data security, and disaster recovery.

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