Mobile Consulting
Harrisburg, Pennsylvania IT Networks RIM BlackBerry Integration Services
Consulting and Technical Support Services for BlackBerry Technology
BlackBerry mobile smartphones were once one of the most popular solutions for maintaining mobile access to messaging, scheduling, web-based applications, and other vital business information. Progent can provide Harrisburg, Pennsylvania companies support from BlackBerry-certified experts who can help organizations to manage their BlackBerry environments or transition smoothly to a more popular mobile platform.
As the sophistication of small company networks has increased, and as the demand for world-class protection, dependability, and disaster recovery has become the standard for organizations of all sizes, successful integration and support of RIM BlackBerry solutions has become more difficult. To address areas like data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email systems and shared databases, small organizations often turn to external support firms who specialize in RIM BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-certified consultants who can assist small organizations to design, manage, and troubleshoot BlackBerry-based solutions economically and effectively, eliminating the requirement for an internal BlackBerry technology specialist and lowering the cost and stress of supporting mobile workers. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security specialists. This breadth of experience, combined with Progent's proven online support capabilities, provides small companies an affordable alternative for integrating BlackBerry products seamlessly into their IT system.
Progent's engineers can help you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange setup so that your data and messaging infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft software, set up streamlined administration utilities to enable you to monitor and support BlackBerry smartphones across your company, recommend security policies that make sense for your company, develop custom mobile software, and make sure that your network infrastructure is appropriately configured to handle your BlackBerry users. In addition, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your regular backup processes in order that it can be recovered quickly and safely.
Eastern Pennsylvania Contact Information:
Progent offers consulting services and onsite technical support throughout Eastern Pennsylvania and Delaware.
| City | Address | Phone | Link |
| Allentown | 1275 Glenlivet Drive, Suite 100 Allentown, PA 18106 |
(484) 656-7222 | Allentown Network Support Services |
| Harrisburg | 2225 Sycamore Street Harrisburg, PA 17111 |
(717) 999-2880 | Harrisburg Network Support Services |
| Philadelphia | 1735 Market Street, Suite 3750 Philadelphia, PA 19103 |
(267) 592-4430 | Philadelphia Network Support Services |
| Wilmington | 1521 Concord Pike (US 202) Wilmington, DE 19803 |
(302) 425-9800 | Wilmington Network Support Services |
Consulting and Technical Services for BlackBerry Enterprise Server (BES)
Research in Motion's high-end platform for managing large collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This powerful tool enables Exchange Server, Lotus, or Novell GroupWise users to transmit and receive messages that are encrypted in transit to provide optimum security. BlackBerry Enterprise Server also simplifies a wide variety of vital management jobs ranging from BlackBerry configuration and upgrades to wireless security and high availability.
Progent's BlackBerry-premier engineers can show you how to utilize BlackBerry BES Server to perform routine tasks such as:
- Deploy and manage applications
- Schedule smartphone, program, and policy updates
- Upgrade BlackBerry device software wirelessly
- Manage user settings with BlackBerry's extensive library of policies
Progent's BlackBerry-certified engineers can also help you to utilize BES Server to implement important procedures not available with the less advanced BES Server Express. These procedures include:
- Set up and support BlackBerry's fault-tolerant infrastructure using virtual servers
- Install BlackBerry smartphones remotely
- Set specialized administration roles
- Monitor and analyze the overall health of your solution
Some Ways That Progent Can Assist You to Manage and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced engineer who has been awarded accreditations from RIM in all key facets of BlackBerry technology. Progent's BlackBerry support skills range from troubleshooting synchronization problems to architecting mobile productivity solutions based on BlackBerry BES Server. These BlackBerry credentials and their associated skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to carry out basic technical operations including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters and auto-signature, editing user profiles, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging software. Progent's certified service professionals can in addition help you to troubleshoot a wide range of problems concerning synchronization, device detection, email consistency, web browsing, wireless connectivity, IM, workstation application installation, and BlackBerry Desktop Redirector.
As a leader in delivering nationwide online support for small company networks, Progent offers fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your wireless technical support costs at a minimum and, by handling issues quickly, optimizes the productivity of your BlackBerry smartphone users.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist you to design, install, test, troubleshoot, and document a wireless solution built on the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and network needs analysis, solution architecture, installation strategy and implementation, performance optimization, configuration of a fault-tolerant architecture, data backup and business recovery consulting, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional objectives and to design a wireless environment that meets your information technology budget and aligns with your business strategy. Progent can explain the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's ability to accommodate a BlackBerry Enterprise Server, assist you to determine which management approach and equipment meet your needs, and evaluate your email and messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can make smart choices concerning options for software versions, processors and mass storage, network topology, and application set up.
To maximize network security, Progent's BlackBerry-certified expert can assist you to select and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-certified security engineers to run company-wide security assessment and compliance validation and recommend improvements to account for your BlackBerry solution.
Call or Email Progent for Support from a RIM BlackBerry-Certified Consultant
In order to ask Progent about professional help for BlackBerry wireless technology, call
An index of content::
Citrix Stage Manager Engineer
Citrix StorageLink Site Recovery Professionals
Progent's Citrix consultants can assist you to assess the potential business benefits of the various editions of Essentials for Hyper-V, assist you to integrate Citrix administration utilities with your Hyper-V environment, and show you how to use Citrix Essentials to enhance the performance, availability, consistency, and fault tolerance of your virtual network while reducing the cost of equipment and support and streamlining administrative tasks.
Co-managed Service Desk Specialists
Technical Support Services Shared Helpdesk
Progent's Microsoft and Cisco authorized Consultants offer several ways to help mid-size and large companies create an efficient and successful internal Computer Support Help Desk Call Center. Progent's consulting services include Return on Investment analysis, process study and enhancement, management reporting, education of internal personnel, and documentation of processes. Progent's Software Selection and Integration Services help businesses sift through the various high-quality Help Desk application programs available and decide what packages might be excessively expensive, lack key functions, or align badly with your organization's corporate culture. Progent also provides short-term staffing for organizations who need to augment their internal Help Desk team for occasional tasks or to substitute for vacationing or indisposed workers.
Nexus Switch EIGRP Computer Engineer
24x7 Nexus Switch EIGRP Consultant Services
Cisco Nexus series switches are intended to deliver the performance, scale, dependability, virtualization support, capacity, security and manageability required to act as the heart of a world-class data center. Progent's CCIE-certified Nexus switch consultants are available to provide online and onsite support services to assist your IT staff to design an optimal network architecture, build pilot systems to validate your network design, install and configure Nexus switches, create and enforce appropriate policies, run security vulnerability tests, configure proactive monitoring and alert systems, consolidate network resources through virtualization technologies, analyze and repair switching and routing problems, maximize performance, plan for expected growth, and set up the advanced zero-downtime capabilities available for Nexus switches. Progent's consultants can also assist you to migrate efficiently from outdated Nexus models or Catalyst switches to up-to-date Nexus platforms.
UNIX with Windows Troubleshooting
Windows, UNIX, Solaris Support and Integration
If your company network mixes UNIX, Linux or Solaris technology with Microsoft Windows, Progent can help you to integrate your IT resources into a cohesive environment that permits all your OS platforms to run side by side for simple management, seamless dataflow, high dependability, superior performance, and strong security. Progent's UNIX/Linux/Solaris and Microsoft Windows integration support services include IT infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and management, remote network support and repair, in-person technical support, and Help Desk Call Center services.
Microsoft Office Computer Consulting Companies
Network Specialists Microsoft Office XP
Progent’s IT outsourcing services offer economical computer support for small businesses. Whether it includes designing system architecture, setting up an in-house Help Desk or using an outside one, deploying a new email system, monitoring your network, or developing a web-based business solution, outsourcing your network technical services can reduce costs and minimize uncertainties, allowing IT service expenses to increase in a more linear and manageable fashion than is feasible by building up a large, knowledgeable internal IT staff. Progent’s Outsourcing White Paper and flyers tell you how Progent can help you build a secure and robust system architecture for your critical applications powered by Windows including Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Technical Support Services 64-bit Upgrade
64-bit Server Computer Consultant
Progent’s Microsoft-expert engineers can assist your organization to update your application servers and/or workstations from 32 to 64 bits. Progent can help you to understand the risks and benefits of migrating to 64-bit computing, design an efficient upgrade strategy that reduces operational disruptions, and offer economical, professional online help to aid your company to install 64-bit operating systems and application software on your existing hardware.
Consultant Meraki MS 200 Series Switch
Consultant Services Meraki Switch Deployment
Cisco's Meraki line of switches are designed for sites that go from small branches to campuses. Progent's Cisco-certified CCIE consultants offer cost-effective remote expertise to assist you to plan and implement a productive network architecture based on Meraki switches, streamline network administration with Meraki's cloud-centric management architecture, define policies to maintain security and compliance, develop and validate a disaster preparedness strategy, and troubleshoot technical issues related to any facet of your Meraki deployment. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to build a unified networking infrastructure.
CCIE Expert Certified Video Conferencing Support and Setup
UC540 Technical Support Services
Progent's Cisco CCIE-certified VoIP phone and video IP phone experts can help you to configure, manage, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from discontinued VoIP products to the latest media phones. Progent's consultants can also help you to integrate your IP phones with Unified CM, originally branded CallManager, or with Cisco Unified Communications Manager Express (CME) to create a an advanced IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified CM applications like Unified CM IM and Presence Jabber, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact solution. Progent's consultants can deliver expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP gateways, installing ISR G2 routers with CUBE internetworking capability, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony solutions for high availability.
CIO Support and Setup
CIO Support and Setup
Progent offers the part-time or temporary services of a veteran Chief Information Officer who can offer a broad perspective to assist your company select and maintain network technology to match your present needs and that can be a solid foundation for your growth. Progent's temporary Chief Information Officer consulting services provide economic leverage to organizations trying to maximize the impact of their IT investment but who are without the budget or unwilling to take on another high-level position to their full-time staff. Because Progent is vendor-neutral, with a large staff of consultants certified to support all leading operating systems and connectivity technologies plus a broad range and business applications, Progent is in an ideal position to provide objective advice as well as advanced technical help for building and maintaining IT systems that fit the particular needs of your organization.
Remote Network Consultants Windows Server 2016 Storage Replica
Urgent Microsoft Certified Partner Windows Server 2016 Multi-domain clusters Integration
Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you to design a disaster recovery solution based on Microsoft's cloud-tested Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using industry-standard equipment, Virtual Machine Load Balancing for enhancing the performance and resilience of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, affordable deployment of a stretch cluster quorum witness.
Hybrid Office 365 integration Consulting Services
Office 365 Exchange Online and on-premises Exchange Online Technical Support
Progent can help you to evaluate the many subscription options available with Office 365 and configure your information network with Office 365 so you realize top business value. Progent supports cross-platform networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to create and maintain hybrid networks that seamlessly combine on-premises and cloud-based resources.
Microsoft Exchange 2000 Network Consultants
Exchange 2000 Upgrade Consultant
Years of background with Microsoft's email products has made Progent among the most knowledgeable IT consulting firms in California for integrating messaging systems powered by Microsoft Exchange Server 2000. Progent is skilled in helping small companies get all the benefits of Exchange Server under common situations such as updating from Microsoft Exchange 5.5, moving from an ISP-based or POP3 Email system, and outsourcing your Exchange Server management.
Windows and Solaris Setup and Support
UNIX, Windows Specialist
Progent's UNIX platform consulting experts provide small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that run with Microsoft-based technology. Progent offers your business contact with UNIX experts, support professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This wide range of expertise provides you with an easy one-stop source to show you how to build and maintain a protected and reliable cross-platform network and communications environment that allows UNIX and Microsoft interoperability by integrating Microsoft Windows with popular variants of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or major Linux derivatives such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.
Office 365 IDFix IT Consulting
Hybrid Exchange Online and Exchange on-premises Specialists
Progent can assist your business to understand the many subscription plans available with Office 365 and integrate your network with Office 365 in a way that delivers top business value. Progent supports multi-platform environments that include Windows, macOS or OS X, and Linux operating systems. Progent can also help you to build and manage hybrid ecosystems that transparently integrate on-premises and cloud resources.
24x7 MOM 2007 Network Consultants
Top Remote Monitoring and Reporting Outsourcing
Progent's Microsoft-certified consultants have over a decade of experience designing, deploying, optimizing and fixing SCOM environments and can provide companies of any size expert online or onsite consulting support for SCOM 2012. Progent can help you to design a topology for System Center 2012 Operations Manager servers that provides the responsiveness and availability needed to monitor your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent can also assist you to import and set up Microsoft SCOM 2012 management packs according to best practices for tracking network fabric as well as both Microsoft and third-party applications and services. Also, Progent can deliver fast remote or on-premises technical support to assist you to remediate serious issues uncovered by Microsoft SCOM 2012.
Microsoft Dynamics GP ERP Online Support
Technical Support Services Microsoft GP/Great Plains
Dynamics GP/Great Plains 2010 accounting software is a comprehensive business management solution that unifies data and processes throughout your business, interfaces seamlessly with other applications, and connects employees, customers and suppliers regardless of time or place. Created for small to mid-size companies, Dynamics GP 2010 and MS Dynamics GP Release 10.0 provide functionality for accounting, management reporting, project management, inventory and order control, eCommerce, HRM, CRM, field service, manufacturing, retail, and web-based business services. Progent can show you how to set up and maintain a robust, secure computer and network infrastructure to support Microsoft Great Plains, and can give you access to expert Great Plains consultants to help your business benefit from the full potential of Microsoft Dynamics GP/Great Plains 2010.
Data Center Colocation Network Engineer
Internet Data Center Outsourcing
Colocation data centers allow businesses to share world-class facilities for housing network hardware that runs mission-critical applications and services. Progent's Microsoft and Cisco certified IT experts can help your company with all aspects of your colocation program such as choosing and migrating to a colocation site, creating system topology, defining required equipment, on-site and on-line maintenance, establishing remote network management, and education your IT staff.
Microsoft Certified Office 365 Deployment Readiness Consultant
Office 365 migration PowerShell Support and Help
Progent can help your business to evaluate the wealth of subscription plans offered with Office 365 and integrate your information network with Office 365 so you realize maximum business value. Progent supports multi-platform environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also help you to build and manage hybrid networks that transparently integrate local and cloud-based resources.
SQL Server 2008 On-site Support
SQL 2008 Engineer
Microsoft SQL Server 2008 delivers powerful, standardized tools to computer experts as well as to information workers, reducing the complexity of creating, deploying, managing, and using enterprise information and analytical programs in environments ranging from handheld devices to corporate data networks. The sophistication and integration requirements of Microsoft SQL Server 2008 require a network consulting firm with real-world expertise and broad knowledge in designing and building data-driven, comprehensive business IT applications. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft integration, ensures you success in designing, deploying and managing Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET platform.
After Hours Microsoft SBS Server Engineer
Small Business Server 2008 Computer Consultants
Microsoft Small Business Server is a low-cost suite of essential servers that provides the basis for a powerful but manageable information. The integration requirements of the Microsoft .NET functions bundled with Small Business Server 2011 requires an IT consultant with hands-on background and broad experience in planning and implementing cohesive end-to-end business technology solutions. Progent's Microsoft-certified experts have extensive experience with the technologies incorporated in SBS 2011 and SBS 2008. This experience ensures you success in deploying, managing, and troubleshooting IT solutions based on the Microsoft SBS suite of servers and applications.
Setup and Support BlackBerry Software
BlackBerry BPS Engineers
Progent offers the services of RIM BlackBerry-premier engineers who can assist small companies to plan, manage, and troubleshoot BlackBerry technology affordably and effectively, doing away with the need for an in-house BlackBerry expert and reducing the cost and hassle of supporting a mobile wireless workforce. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-premier experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This wide range of expertise, in conjunction with Progent's efficient online support model, offers small companies an efficient option for integrating BlackBerry devices and software seamlessly into their IT network.
SCCM 2007 Migration Online Technical Support
Microsoft Setup and Support SCCM 2007 Windows Server Deployment
Progent's Microsoft-certified consultants can help your business to support System Center 2007 Configuration Manager (SCCM 2007) to streamline administration, improve compliance, and increase productivity by making sure that critical applications stay current, managing licensing, and reporting usage profiles to help you make informed buying decisions. Once you are ready to upgrade your SCCM 2007 configuration management solution, Progent can assist you to plan and carry out a smooth migration to System Center 2012 Configuration Manager.
Setup and Support Teleworker Solutions
Remote Working Engineer
Progent has 20 years of experience assisting small and medium-size organizations to design, deploy, optimize, manage, and debug information networks that incorporate teleworkers.
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