Cisco Technology Onsite and Remote Computer Network Support
Harrisburg Business Information Network Systems
For organizations of any size in Harrisburg Pennsylvania, Progent can provide convenient, quick, and economical access to Cisco CCIE-Certified engineers. Cisco CCIEs are world-class network professionals who achieve this prestigious recognition by completing rigorous examinations by Cisco. CCIEs can tackle the most complex issues associated with network integration, troubleshooting, and optimization. Progent's CCIE-certified support specialists work closely with Cisco's internal engineers in identifying problems with Cisco IOS or Cisco NX-OS software and developing temporary alternatives or receiving program updates to fix problems. A Cisco-qualified CCIE can isolate the cause of computer network problems stemming from hardware or applications.
Progent offers affordable online access to a CCIE expert so that your company can get high-level assistance for complex network problems that are impacting business productivity but are outside the scope of your local network maintenance organization. Progent's CCIE-Certified support professionals can examine your system via advanced remote connectivity utilities in order to perform fast and economical diagnosis and repair of serious network problems.
Progent's CCIE Support Services
Most CCIEs work for big enterprises or national ISPs, and consequently their services are not easily available to smaller organizations. Progent is one of the few consulting organizations to make CCIEs available to help small and mid-size businesses. Also, Progent can provide quick contact with a CCIE remotely so that you can receive immediate support for urgent network problems that are hurting worker productivity. To find out how to contact a Progent CCIE for timely assistance with your network, go to Progent's online network troubleshooting.
Philadelphia and Eastern Pennsylvania Contact Information:
Progent offers consulting services and onsite technical support throughout Eastern Pennsylvania and Delaware.
| City | Address | Phone | Link |
| Allentown | 1275 Glenlivet Drive, Suite 100 Allentown, PA 18106 United States |
(484) 656-7222 | Allentown Network Support Services |
| Harrisburg | 2225 Sycamore Street Harrisburg, PA 17111 United States |
(717) 999-2880 | Harrisburg Network Support Services |
| Philadelphia | 1735 Market Street, Suite 3750 Philadelphia, PA 19103 United States |
(267) 592-4430 | Philadelphia Network Support Services |
| Wilmington | 1521 Concord Pike (US 202) Wilmington, DE 19803 United States |
(302) 425-9800 | Wilmington Network Support Services |
Progent has one of the largest rosters of Cisco-premier CCIE engineers of any independent support firm in the United States. Consequently, Progent can provide world-class skill in finding network infrastructure solutions focused on Cisco technology. Since Progent is also a Microsoft Certified Partner and offers professional application support for a broad range of business applications, Progent can help you achieve end-to-end IT solutions that optimize the strategic value of your information system.
CCIEs represent an exceptional value because their depth of expertise allows them to solve the most intractable problems rapidly. In typical cases, less seasoned engineers can spend hours or days wrestling with a problem that a certified CCIE can resolve in a few minutes. The majority of Progent CCIEs are not only expert at Cisco products, but also have a variety of advanced technical certifications such as Microsoft MCSE, and a major security certification such as CISSP or CISM. This permits Progent to provide complete solutions that incorporate a wide array of technologies without requiring extra costs and delays managing multiple consultants.
Patch Management for Cisco Network Infrastructure Appliances
Patch management is a vital and complex process. Timely and correctly managed updating optimizes security, compliance, availability, and capability. Sporadic software update management can result in security vulnerabilities, compatibility issues, sluggish or erratic responsiveness, excessive offline stretches, or unavailability of important features. Patching involves more than periodic updates of operating systems and apps for servers and user machines. Firmware updates can be as vital for network appliances such as switches, firewalls, and Wi-Fi access points.
Progent has delivered top-level assistance for Cisco networking appliances for over two decades and Progent's support services for patch management offer businesses of all sizes a flexible and cost-effective solution for evaluating, validating, scheduling, implementing, and tracking software and firmware updates to your dynamic information network. To learn about Progent's service programs for firmware update management, go to Progent's patch management solutions.
To find out more details about Progent's world-class support services for Cisco network infrastructure, choose a subject:
- Introduction to Cisco Expertise
- Timely Online Support from a Cisco Certified Internetwork Expert (CCIE) Consultant
- Cisco Firepower NGFW Firewalls: Configuration and Troubleshooting Support
- Cisco ASA 5500-X Firewalls with Firepower Services: Configuration and Troubleshooting Expertise
- Cisco ASA 5500 Firewall Integration Support
- PIX Series Firewall Troubleshooting Expertise
- Cisco Routers Engineering Support
- Cisco Wireless Deployment Expertise
- Aironet APs Consulting Support
- Cisco Small Business Wireless Access Points System Design Support
- Catalyst Wi-Fi 6/6E Wireless APs Solution Design, Deployment and Troubleshooting Expertise
- Cisco WiFi Controllers Integration Consulting
- Meraki Wireless Access Points Design Support
- Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Consulting and Technical Support
- Cisco Voice over IP (VoIP) Phones and IP Video Desktop Phones Consulting and Wireless IP Phone Configuration
- Cisco Jabber and Management Services
- Catalyst Switches Consulting and Support Services
- Cisco Nexus Switches Deployment Services
- Cisco Meraki MS Switches Consulting and Support Expertise
- Cisco Security and VPN Engineering Help
- SIP and CUBE Integration Solutions: SIP Trunking and CUBE Integration Expertise
- Cisco Duo MFA Two-factor Authentication Services for Telecommuters
- Design Expertise for Cisco-based Datacenters and Colocation Centers
- Data Center Optimization Consulting for ISPs
- Unified Cloud-based and Hybrid Management Technologies for Cisco-powered Environments
- NetApp and Cisco Private Cloud Architecture Consulting Services
In addition to Cisco products and technology, Progent's consulting professionals can provide support for a variety of major facets of IT systems, making it possible for Progent to deliver end-to-end business solutions for organizations of all sizes. A sampling core areas where Progent can deliver high-level support are:
- Microsoft Windows Server 2022 Solution Design and Migration Services
- Windows Server 2019 Migration Services
- Microsoft Windows 2016 Hybrid Cloud/On-premises Solutions
- Windows Server 2012 R2 Migration Planning
- ProSight WAN Watch Network Infrastructure Management Consulting
- Microsoft Exchange Server 2010 Configuration
- PEN Testing with NodeZero from Horizon3.ai
- Data Security Compliance Assessment and Issue Mitigation
- Disaster Recovery/Business Continuity Planning
- Microsoft SQL Server 2019 Solution Design, Microsoft SQL Server 2017 Migration and Application Development and SQL Server 2016 Development and Maintenance
- SharePoint Application Development
- Oracle DBA Services and MySQL Application Development
- Hyper-V Consulting
- Windows Hyper-V System Design
- VMware vSphere Configuration and Troubleshooting
- VMware Site Recovery Manager (SRM) Business Continuity Planning
- VMware NSX Virtual Network Architecture and Management
- Citrix XenApp and XenDesktop Virtualization Consulting and Support
- Project Management Consulting
- Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud solutions, and Google Cloud Planning and Integration Expertise
An index of content::
SharePoint 2019 Hybrid Remote Support Services
SharePoint 2019 PowerApps Gateway IT Consulting
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts can provide affordable remote and onsite consulting, software development, and debugging services for organizations of any size who intend to upgrade to SharePoint 2019 or SharePoint Online from earlier releases of SharePoint. Progent can help you plan and execute a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud-based infrastructure into a seamless information management solution.
Exchange 2019 and Windows Server Core Online Support
Exchange 2019 MCDB Cache Support Services
Progent can assist you in any facet of your upgrade to Exchange 2019 including deploying Windows Server 2019 for hosting Exchange; designing HA infrastructure for a local, cloud-based or hybrid deployment; migrating mailboxes; designing and implementing Windows Hyper-V; configuring hardware load balancing; configuring Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365 and configuring Outlook.
Microsoft Consulting Best Practices Software Consultant
Company-wide Standards for Best Practices Computer Firms
Progent's team of Microsoft and Cisco Certified consultants average longer than ten years of real-world professional experience, at the front lines of IT support, performing a wide variety of IT projects for an extensive array of customers. Every Progent support professional shares a refined collection of personal best practices which are incorporated into company-wide leading practices standards that Progent instills in its support staff. This means that you get not only world-class IT help, but also a support engineer with field-tested methods for using technical knowledge to solve real-world network problems quickly.
Internet of Things patch management Consultancy
Engineer Cisco switch patch management
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Lync Server 2013 high availability Engineers
Lync Server 2013 dial plans Consultant Services
Progent's Microsoft-certified consultants can help your company to assess the value of Microsoft Lync Server 2010 for your business and can assist you to design and carry out an installation of Lync Server 2010 that unifies the management of Instant Messaging and Presence and increases the productivity of your office employees, at-home workers, and smartphone users. Progent can in addition help you to perform an efficient migration to Lync Server 2010 from Office Communications Server or Live Communications Server, interface Microsoft Lync Server with Exchange, SharePoint Server, and Microsoft SQL Server, show you how you can use Microsoft Lync Server to enhance the team-computing capabilities of MS Office applications, and provide training and ongoing support for Lync Server and other Microsoft products.
Integration Ekahau Wi-Fi RF Spectrum Analysis
Ekahau Wi-Fi Site Validation Technology Consulting Services
Progent's Ekahau-certified Wi-Fi network design experts can assist you to design, implement, optimize, manage and debug a Wi-Fi network adapted to your facilities. Progent can provide online or onsite support for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for on-premises RF measurement, Ekahau Analyzer for debugging RF problems, and Ekahau Insights for monitoring the health of multiple Wi-Fi networks.
Specialists XenDesktop
Specialists Citrix XenDesktop desktop virtualization
Citrix offers a comprehensive family of products that provide enterprise-grade manageability, scalability, and performance for virtualizing servers and for server-based delivery of virtual Windows desktops and applications. For managing virtualized Windows desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed XenServer and Essentials. Progent's Citrix-certified consultants can help you to evaluate the strategic advantages of Citrix technology and can help you design, validate, implement, troubleshoot, and maintain Citrix virtualization platforms.
Citrix OpenCloud Access Computer Consultants
Specialist Windows desktop virtualization
For Windows desktop virtualization, Progent can provide the expertise of a Citrix-certified XenDesktop expert who can help your company to design a XenDesktop solution that improves the business impact of your IT network; integrate XenDesktop software with your servers, end-user computers, and peripherals; upgrade your existing virtual desktop software to the latest versions of XenDesktop; and provide comprehensive remote technical support. Progent can also instruct your network managers to follow industry leading practices to maintain your XenDesktop solution effectively.
Work from Home Video Conferencing Technical Support Services
At Home Workforce Video Conferencing Support Outsourcing
Progent can assist small and mid-size businesses to set up and debug teleconferencing technology to allow their telecommuters to collaborate effectively with fellow workers and customers.
Network Performance Optimization Network Consulting
Outsourcing Network Performance Troubleshooting
ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to map, monitor, reconfigure and debug their connectivity appliances such as routers and switches, firewalls, and load balancers plus servers, client computers and other networked devices. Using cutting-edge RMM technology, WAN Watch makes sure that infrastructure topology maps are kept current, captures and manages the configuration information of almost all devices on your network, tracks performance, and sends notices when problems are discovered. By automating time-consuming management activities, ProSight WAN Watch can cut hours off common chores like network mapping, reconfiguring your network, finding devices that need important updates, or identifying the cause of performance problems.
Temporary IT Staff Augmentation Services Online Support
On Demand Staffing Engineer
Progent's short-term IT staffing services enable businesses to respond to the need for network support personnel without dealing with the costs and delays associated with identifying and hiring reliable technical workers and without adding to your permanent workforce.
Migration Consultants Windows 8.1 DirectAccess
Computer Systems Consulting Microsoft Windows 8.1 Upgrade
Progent's engineers can deliver a variety of network consulting services to help companies of any size to install, manage, and support environments that include workstations, notebooks, tablets, or smartphones based on Microsoft Windows 8.1. For enterprise customers, Progent's senior project management consultants can help set up testing labs to assess Microsoft Windows 8.1 and develop and manage Windows 8.1 migration plans following leading practices.
Double Take Replication Manager IT Services
Double-Take Software Integration
DoubleTake/Carbonite Software publishes a family of products intended to provide small businesses a variety of cost-effective solutions for backing up and recovering business-critical applications including Microsoft Exchange, Microsoft SQL Server, Blackberry, and Microsoft SharePoint. Progent's business continuity planning consultants have in-depth backgrounds incorporating DoubleTake/Carbonite products into small business IT systems to create a high level of availability and disaster recovery readiness at a budget-friendly price.
Enterprise Security Solution Providers
Consultancy Relocation
For enterprises with branch offices in or any region served by Progent's engineers, Progent's Microsoft-Certified network consulting experts and certified Cisco network consultants offer a range of network consulting services including project planning, SOX compliance, office relocations, corporate security, network design, local or remote emergency support, and technical support for co-location hosting environments. A Progent network consultant can show you how to plan a multi-site information system that makes efficient use of colocation facilities and Internet data centers. Progent's Microsoft Certified consultants can help large enterprises design, integrate and maintain major rollouts of updated releases of Microsoft technology including Active Directory, Microsoft Exchange Server, SharePoint, Microsoft SQL, and Enterprise Windows. Progent's Cisco Certified Internetwork Expert and Cisco Certified Network Professional experts can help you deploy Cisco technology for connectivity solutions that combine simple, high-speed, integrated, and remote networking.
Aironet 2700 Access Point Professionals
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Planning IT Consultant
Progent's Cisco-certified Wi-Fi integration experts can assist organizations to deploy, administer, and debug Cisco Wi-Fi devices including Cisco's Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.
Cybersecurity Organization Juniper SA4500 SSL VPN
Juniper SSL VPN Router Technology Consulting Services
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Barracuda Networks CloudGen Firewalls Technology Consulting
Barracuda Networks PA-7500 Series Firewall Security Consultancy
Barracuda's value-priced CloudGen Firewall appliances offer web filtering, remote connectivity, SSL VPN, secure SD-WAN, and Zero-Trust support with centralized management throughout your whole enterprise including on-premises, cloud, and hybrid network architectures. Public clouds supported include Microsoft Azure, AWS, and Google Cloud Platform. Progent can deliver the skill to serve as your single resource for network support, administration, education, and cybersecurity consulting.
Setup and Support OS X Snow Leopard Security
Apple Macintosh Security Audits On-site Technical Support
Progent's certified security consultants can show you how to safeguard your Apple Mac environment through professional support offerings including running security audits, clean up after virus and worm attacks, setting up firewalls, integrating secure remote and mobile access, deploying automated software for defense against viruses, spam, and directory harvest attacks, and creating a company-wide security strategy appropriate for the particular goals of your business network.
Power BI On Premises Contract Programmer
Largest Power BI on Azure VMs Contract Programming Firm
Progent's Power BI consultants can help your business to plan, deploy, manage, enhance or troubleshoot your Power BI environment. Progent's database experts can help you to prep your target data for Power BI visualizations. Progent can help you build and administer an onsite, cloud based, or hybrid network model for Power BI.
ransomware data restore Consultants
ransomware removal and restore Engineers
Progent's ransomware consultants can assist your business to assess your ransomware defenses, monitor and guard your IT environment, assist with negotiating a settlement with a threat actor, and reconstruct a network damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
SentinelOne Behavior-based Virus Detection Specialists
SentinelOne Phishing Protection Engineer
Progent is a reseller and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management platform that includes AI software and advanced services to deliver comprehensive endpoint detection and response.
Cisco Access Point Design Firm
Cisco Information Technology Integrators
Progent's CCIE-certified network infrastructure experts have extensive background helping ISPs to architect, deploy, administer, tune, and debug high-availability, scalable connectivity environments suitable for shared public networks.
Macintosh Security Audits Online Troubleshooting
Mac Penetration Testing Network Engineer
Progent's CISM-certified security staff can show you how to secure your Apple Mac network through expert support offerings including performing security tests, clean up after virus and denial of service penetrations, setting up firewalls, integrating safe remote and mobile connectivity, deploying automated software for protection against viruses, spam, and directory harvest attacks, and developing a company-wide security plan appropriate for the specific goals of your business network.
Contract Microsoft Consulting Contract
Contract ERP Consultants Part Time Job
Progent's Experts Team provides support in key technologies such as Macintosh networking and programs; Support for Linux-based, UNIX-powered, and Sun environments; MRP, Enterprise Resource Planning, or CRM consulting; Mission-critical and specialized application support; Chief Information Officer, management information analyst, and project logistics outsourcing; Custom applications design and deployment; Web, electronic business, Electronic Data Interchange, and customer portal development and integration; Database management and efficiency help; Business intelligence consulting; and Telecommunications systems consulting.
Design and Installation Anti-Virus
Postini Technology Consulting Services
E-Mail Guard is a complete solution for defending against spam and virus attacks. E-Mail Guard addresses the protection and management of corporate email by offering continually improved spam and virus filtering, policy administration, content testing, and protection against email-based directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, administration and analysis tools plus outgoing email testing to let you troubleshoot your email environment and specify and regulate company email policy.
Network Engineering Careers
Part Time Jobs Cisco Consulting
Progent is looking for a range of full-time workers such as solutions-driven MCSEs; network consultants who have Cisco CCNP or CCIE certification; and specialists in fault-tolerant network architecture with backgrounds in mobile connectivity, wireless integration, non-stop environments, disaster recovery planning, data protection, and server virtualization. Progent is also hiring workstation support experts, remote service specialists, and CISSP or CISA accredited security consultants. We are also seeking veteran managers who can operate effectively in Progent's high-growth, virtual office model. Progent contracts independent professionals with proven expertise and hands-on background in important IT areas beyond Progent's main service focus. Our Experts Group employs freelance consultants who can provide consulting and programming support for line-of-business applications such as MRP, Enterprise Resource Planning, or CRM; have deep knowledge of popular platforms such as Linux derivatives, Apple OS, or Solaris, or offer expert help in technologies such as telecommunications, web site development, EDI, web commerce, or database management. Freelance contractors premier by Progent coordinate with our in-house consultants to deliver comprehensive IT services for small business networks.
SCCM 2012 Central Administration Site Technical Support Services
SCCM 2012 Application Deployment IT Consultants
Progent's Microsoft-certified consultants can assist you to plan for, deploy, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade efficiently to Configuration Manager 2012 from a legacy device and application management solution or help you to modify your current SCCM 2012 environment to accommodate your changing business needs. In addition, Progent can assist you to create an infrastructure that takes full advantage of SCCM 2012 by providing expertise with related Microsoft platforms including ADDS, SQL Server and SQL Server Reporting Services, and IIS.
Specialists Cisco Aironet
Small Business WiFi Remote Support
Progent's Wireless Consulting Services provide a fast, affordable way for businesses of all sizes to configure, manage and repair advanced wireless connectivity technology. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to plan and deploy hardware such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless messaging and web-based business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
SCDPM 2012 Protection Groups Support and Setup
SCDPM 2012 and Windows Server 2012 Technical Consultant
Progent's Microsoft-certified consultants can provide remote or in-person expertise to assist companies of any size to plan, implement, administer, and repair a backup/recovery system based on System Center 2012 Data Protection Manager. Progent's consultants can help you to upgrade from older versions of Data Protection Manager or from another backup/recovery system, and Progent can optimize your Data Protection Manager deployment for onsite, cloud-based, or hybrid environments. Progent offers as-needed help for resolving especially stubborn problems, or comprehensive project management services. Progent can also assist your business to incorporate SCDPM 2012 into an enterprise-class disaster recovery plan.
Help Desk Software Selection and Deployment Technology Consulting
Engineer Cisco Help Desk
The Helpdesk service model adopted by Progent gives small and midsize organizations an affordable alternative to dependence on independent consultants by offering extensive technical knowledge accessible to numerous engineering teams, optional round-the-clock availability of urgent assistance, escalation capability to appropriate experts for solving even the most difficult problems, service consistency and dependability, prompt follow through enforced by veteran service administrators, a selection of convenient mechanisms for requesting support tasks, plus a high level of process transparency made possible by ticket tracking and available via a web-based portal.
Microsoft CRM Consultant Services
Accounting System Programming Companies
Progent's team of application experts offer advanced consulting, software development, deployment help, and webinar training for leading applications that address vital areas including ERP and MRP, financials, management reporting, web application design, and the Microsoft Office suite of business productivity solutions. As a Microsoft Partner with decades of experience delivering advanced consulting services online, Progent can help clients anywhere in the U.S. to avoid the lost productivity and expense related to travel and on-premises visits without sacrificing the high quality of consulting support.
Microsoft Dynamics 365 Business Central Integration Support
Dynamics 365 Business Central Application Support
Dynamics Business Central (previously, formerly} branded Dynamics NAV and Navision) provides small and midsize businesses a single soultions for financial management, inventory, operations, project management, procurement, sales and marketing, supply chain management, and business analytics. Progent's Dynamics 365 Business Central consultants can assist company to manage your legacy Dynamics NAV environment or migrate smoothly to a cloud-based, on-premises, or hybrid deployment.
Service Desk Management Support IT Consultant
Engineer Desktop Help Desk Outsourcing Services
Progent provides several basic types of Contact Center support : Microsoft Call Center Outsourcing Services, Virtual Helpdesk Support, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft and Cisco professionals offers your customers easy access to a dependable technical group with extensive experience delivering phone support and remote access repair for IT systems based on Microsoft products. Progent's concentration is on earning the support Help Desk a positive image as a key contributor to business productivity. Progent's goal is to resolve and not simply record problems.
Cisco Experts Troubleshooting Catalyst 6800 Switch
Catalyst 3850 Switch Remote Support Services
Progent's Cisco-certified CCIE networking consultants can help you to configure, manage, upgrade, optimize and debug Catalyst switches. Progent can also assist you to harden the security and compliance of Catalyst switches and move smoothly from legacy switches to current models.
Top Ranked Online Microsoft Project Training Professional
Online Crystal Reports Training Consultants
Progent provides live online instruction for a range of client apps and operating systems such as Microsoft Office and Microsoft 365 Excel, Word, Access and Outlook plus Acrobat Writer, Photoshop, Crystal Reports, and Windows 10. Online training provides the benefits of conventional physical classroom seminars, including instant communication between clients and trainers, but avoids the expenses of travel and the challenge of attempting to accommodate the availability of multiple students. Offered to single students or groups of any size, Progent's live online training permits the trainer to conduct the seminar from a remote facility while the students can be dispersed across a campus or across the the U.S. Live online training supports proven teaching mechanisms such as broadcast white boards, real-time questions, and collaborative desktops. Classes can be brief and personalized to specialized subjects or longer in time and wider in coverage.
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