Expert Cisco Onsite and Remote Network Consulting
Harrisburg Business IT Network Systems
For businesses of any size in Harrisburg Pennsylvania, Progent can provide easy, quick, and affordable communication with Cisco CCIE-certified engineers. Cisco CCIEs are top-level networking experts who earn this prestigious recognition by completing rigorous testing overseen by Cisco. CCIE-certified consultants can handle the most complicated issues associated with network integration, repair, and optimization. Progent's CCIE-certified support specialists operate closely with Cisco's internal staff in identifying problems with IOS or NX-OS software and developing temporary alternatives or receiving software updates to fix problems. A Cisco CCIE has the experience to isolate the cause of network difficulties stemming from network appliances or software.
Progent can provide fast remote contact with a CCIE expert so your company has the opportunity to get high-level assistance for complex network issues that are affecting productivity but are outside the experience of your local IT support resources. Progent's Cisco CCIE-certified engineers can examine your system using advanced remote connectivity tools that allow them to perform rapid and efficient diagnosis and resolution of critical network problems.
Progent's CCIE Support Services
Most CCIEs are employed by large corporations or national Internet providers, and consequently their help is not easily available to smaller businesses. Progent is one of the few service firms to make CCIEs available to help small and mid-size companies. Also, Progent offers quick access to a CCIE by phone so you can get immediate help for complex network problems that are hurting business productivity. To learn how to contact a Progent CCIE for timely help with your network, visit Progent's online network help.
Philadelphia and Eastern Pennsylvania Contact Information:
Progent offers consulting services and onsite technical support throughout Eastern Pennsylvania and Delaware.
| City | Address | Phone | Link |
| Allentown | 1275 Glenlivet Drive, Suite 100 Allentown, PA 18106 United States |
(484) 656-7222 | Allentown Network Support Services |
| Harrisburg | 2225 Sycamore Street Harrisburg, PA 17111 United States |
(717) 999-2880 | Harrisburg Network Support Services |
| Philadelphia | 1735 Market Street, Suite 3750 Philadelphia, PA 19103 United States |
(267) 592-4430 | Philadelphia Network Support Services |
| Wilmington | 1521 Concord Pike (US 202) Wilmington, DE 19803 United States |
(302) 425-9800 | Wilmington Network Support Services |
Cisco's extensive family of current and vintage networking products familiar to Progent includes ASA 5500 Series Security Appliances and PIX Series Firewalls, the Catalyst Firewall Services Module, secure broadband and integrated services routers, Aironet and Meraki wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs and switches, Voice over IP (VoIP) phones and systems, Catalyst and Nexus family switches, plus security and VPN products. With the resources of one of the largest teams of Cisco-certified CCIE consultants of any independent consulting company, Progent has privileged access to Cisco's engineering experts and the advanced training resources to stay at the vanguard of connectivity solutions.
Software Update Management for Cisco Network Infrastructure Appliances
Patch management is an essential and complex task. Prompt and properly managed updating maximizes security, regulatory compliance, uptime, and functionality. Haphazard software update management can cause security gaps, compatibility issues, sluggish or erratic responsiveness, unnecessary offline stretches, or unavailability of key functions. Patching entails more than periodic updates of operating systems and apps for servers and user machines. Firmware patches can be as critical for network infrastructure appliances like routers, firewalls, and wireless APs.
Progent has provided high-end assistance for Cisco infrastructure appliances for over two decades and Progent's managed services for patch management offer organizations of any size a flexible and cost-effective option for evaluating, testing, scheduling, applying, and documenting updates to your ever-evolving IT network. To learn about Progent's service options for software update management, go to Progent's patch management services.
To find out more information about Progent's online and on-premises support services for Cisco network infrastructure, choose a subject:
- Introduction to Progent's Cisco Consulting Services
- Timely Online Help from a Cisco Certified Internetwork Expert (CCIE) Consultant
- Cisco Firepower Series Firewalls: Configuration and Management Services
- Cisco ASA 5500-X Series Firewall with Cisco Firepower Services: Configuration and Troubleshooting Services
- ASA 5500 Series Firewall Upgrade. Migration Assistance
- PIX Series Firewall Consulting Expertise
- Cisco Routers Configuration and Troubleshooting Services
- Cisco Wireless Deployment Support
- Aironet APs Engineering Support
- Cisco Small Business Wireless APs Deployment Support
- Catalyst 802.11ax Wi-Fi 6/6E Wireless APs Planning, Deployment and Debugging Consulting
- Cisco Wireless Controllers Consultants
- Meraki Wireless APs Consulting Support
- Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Configuration and Troubleshooting
- Cisco Voice over IP (VoIP) Phones and IP Video Phones Expertise and Cisco Wireless VoIP Phone Configuration
- Cisco Jabber and Management Services
- Cisco Catalyst Switches Consulting and Support Services
- Nexus Switches Deployment Expertise
- Cisco Meraki MS Switches Consulting and Support Services
- Cisco Security and VPN Consulting Support
- SIP and CUBE Infrastructure Solutions: SIP Trunks and Cisco CUBE Integration Consulting
- Cisco Duo MFA Two-factor Authentication (2FA) Services for Teleworkers
- Design and Support for Cisco-powered Datacenters and Colocation Centers
- Infrastructure Design Expertise for Service Providers
- Centralized Cloud-based and Hybrid Management Strategies for Cisco-powered Infrastructure
- NetApp and Cisco Cloud Platform Consulting
Progent can also provide a wide range of consulting expertise in vital areas to assist businesses to convert Cisco networking products into a cohesive information solution that delivers strategic value. Some of the services available from Progent's subject matter experts include project management expertise, VMware vSphere and vCloud planning and deployment, VMware Site Recovery Manager business continuity consulting, VMware NSX virtual network design and management, Windows Server 2022 solution design and integration expertise, Microsoft Windows Server 2019 migration consulting, Microsoft Windows 2016 hybrid cloud/on-premises solutions, Windows Hyper-V consulting, business continuity planning, Windows Server 2012 R2 configuration, PEN testing with NodeZero from Horizon3.ai, network security compliance assessment, database administration and application services, and temporary CIO services.
Progent can also help your IT team you to design, implement, manage and repair enterprise hybrid cloud solutions that combine physical and cloud infrastructure and that utilize Cisco technology. (Learn about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud integration consulting.)
By offering a convenient one-stop source for IT generalists and specialists, Progent can tailor timely, inexpensive, and comprehensive IT solutions that meet the specific requirements of businesses in Harrisburg Pennsylvania.
An index of content::
IT Services for Network Service Providers Technical Support
Open Now Support for IT Service Providers Support
Progent's Support for IT Service Organizations lets you take advantage of Progent's information technology engineers under your own brand as a seamless arm of your network services team.
Consultant Services Altaro VM Backup with Exchange
Altaro VM Backup with Azure Technical Support
Altaro VM Backup software from Hornetsecurity offers small organizations a reliable and budget-friendly platform for backing up and restoring Microsoft Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud-hosted architectures and also enables cost-effective backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of remote or on-premises services to assist you to plan, deploy, manage and debug a modern backup and disaster recovery solution based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup.
WiFi Site Surveys Computer Expert
Open Now WiFi Site Surveys Network Documentation
Progent's IT outsourcing packages offer economical computer support for small companies. Whether it involves planning system infrastructure, creating an internal Help Desk or using an outside one, rolling out an updated e-mail system, monitoring your network, or creating a web-based eCommerce application, outsourcing your network technical services can contain costs and minimize uncertainties, permitting network support expenses to increase in a more moderate and controlled manner than is feasible by building up a bulky, knowledgeable internal network support organization. Progent's Outsourcing White Paper and flyers show how Progent can help you build a protected and highly available network architecture for your vital applications based on Microsoft Windows.
Microsoft ISA 2004 Server Specialists
Technology Consulting Services ISA Server
Progent's Microsoft-certified ISA Server consultants have broad experience creating Microsoft-based security solutions for information systems with multiple locations, mobile users, and mission-critical web-based applications. A Progent ISA Server consultant can help your small business plan and implement a configuration of Microsoft ISA Server 2004 that meets your IT security needs without restricting your productivity.
Biggest Windows 2003 Network Consultant
On-site Support Windows 2003
The experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of over 11 years of work in Microsoft integration, assures you success in selecting the version and configuration of Windows 2003 Server that matches best with your business strategy. Progent can also assist you with designing, installing, administering and supporting powerful IT solutions powered by Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 Server or Windows NT.
Urgent Mandrake Linux Specialist
Top Rated Slackware Linux Services
Progent's Linux consulting services offer small companies and software developers help with managing and maintaining Linux computers that operate with Microsoft-powered networks. Progent can give your business access to Linux experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP credentials. This wide array of experience offers you an easy single consulting firm to show you how to create and maintain a secure and reliable mixed-platform network and communications infrastructure that allows Linux and Microsoft coexistence by combining MS Windows with major Linux variations including RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Implementation Help Desk Outsourcing
24x7 Penetration Testing Computer Companies
Progent's IT outsourcing support offerings for small companies include designing Server 2003, Microsoft .NET Server, and BackOffice systems, managing migrations Windows XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk Call Center, online and on-premises troubleshooting, fixing chronic IT issues, and creating a comprehensive security strategy. Progent can help you maximize network reliability and throughput with fault-tolerant configuration, redundant network topology, and proactive server monitoring. Progent also provides special project assistance for large-scale upgrades and can help with requirements definition, product identification, bill of materials production, sourcing selection, purchasing logistics, and complete documentation. Progent's computer outsourcing service also includes education for office productivity software such as Microsoft Office XP.
NinjaOne Automated Desktop Management Network Engineer
24-7 ProSight NinjaOne Server and Endpoint Management Integration Services
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that uses advanced remote monitoring and management (RMM) techniques to keep your IT system running at peak levels by tracking the state of critical assets.
Small Office Designer
Small Office IT Technical Support Company
Progent provides the help of Microsoft and Cisco-Premier network consulting experts to offer clients economical alternatives to help organizations optimize the benefits of Microsoft and Cisco technology. For environments that span from remote offices to large corporations, Progent's expert engineers can help you enhance your information system's e-mail infrastructure, protection, reliability, performance, and IT administration.
SQL Server 2016 Express Technology Consulting Services
SQL Server 2016 AlwaysOn Online Consulting
SQL Server 2016 offers significant improvements in speed, capacity, security, availability, BOYD support, and integrated BI. New features include PolyBase for processing relational and non-relational files in one appliance for big data applications, Hadoop support, Dynamic Data Masking, Mobile Reports, and seamless management of on-premises and cloud-based resources. Progent's Microsoft-certified consulting team can provide remote and onsite support to assist organizations of any size to implement, administer or debug any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other core Microsoft products such as Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM and GP, Skype for Business, and SCOM.
Citrix Workflow Studio Consult
Citrix Essentials for Hyper-V Consulting Services
Progent's Citrix experts can help you to evaluate the potential business value of the various versions of Essentials for Hyper-V, assist you to use Citrix management utilities in your Microsoft Hyper-V environment, and demonstrate to you how to deploy Citrix Essentials for Hyper-V to enhance the responsiveness, uptime, consistency, and recoverability of your virtualized network while reducing the cost of resources and support and streamlining management processes.
Exchange Server 2007 Remote Support
Microsoft Certified Partner Exchange 2007 Server Engineers
Progent's expert support team can show you how to define and deploy a smooth in-place Microsoft Exchange 2007 upgrade plan that avoids productivity disruption, simplifies long-term service demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multi-server or multi-location migrations, Progent offers the knowledge and experience to complete your project rapidly and affordably. Progent's Exchange Server 2007 support, repair, and consulting services include expertise with the integration of outside vendor add-ons to Microsoft Exchange 2007 Server and the design of unified messaging solutions based on Exchange Server 2007.
Azure and Dynamics GP Outsourced Programming
Azure hybrid cloud integration Services
Progent's consultants can assist you to plan and carry out a smooth move from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity and access management across on-premises and Azure assets.
Specialist System Center MOM
24 Hour Remote Monitoring and Reporting Outsourcing
Small to middle size companies can now get all the benefits of System Center Operations Manager 2007 and also have fast access to Progent's Microsoft certified IT consulting experts. With Progent's affordably priced IT service packages, mid-size organizations can choose a simple co-sourcing service program built around Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Operations Manager to offer small and midsize company information systems enterprise-class availability, security and productivity.
ISA 2004 Firewall Professional
ISA 2004 Firewall Support and Help
Progent's certified ISA Server consultants have broad backgrounds creating Microsoft-based security solutions for IT networks with multiple sites, mobile workers, and mission-critical eCommerce applications. A Progent ISA Server engineer is ready to help your small business plan and deploy a configuration of ISA Server 2004 that meets your IT protection needs without restricting your productivity.
Multi-factor Authentication Support and Setup
Identity Verification Technology Consulting Services
Progent's Duo services incorporate Cisco's Duo technology to protect against stolen passwords by using two-factor authentication (2FA). Duo supports single-tap identity confirmation with iOS, Android, and other personal devices.
Microsoft Operations Manager Computer Consultant
Comprehensive Event Management Setup and Support
Remote continuous monitoring, automated alarms, and periodic reports are crucial to preserving the health of your network and eliminating unnecessary and costly disruptions. Remote Monitoring and Management (RMM) solutions have advanced to the point that companies of any size can afford a level of protection that was once reserved for enterprises. Progent can provide several RMM solutions delivered as low-cost service packages created to assist you to detect and fix a most IT network issues before they can hurt your business.
Windows Server 2008 Security Online Troubleshooting
Windows 2008 R2 Specialist
Microsoft Windows Server 2008 R2 offers outstanding levels of performance, protection, availability, expandability, and versatility that accelerate output of local, branch office, and mobile users. Progent's network professionals can deliver affordable remote engineering, technical support, and training services to assist you to design, execute, and manage Microsoft Windows Server 2008 R2 to add significant strategic value to your information system.
Comprehensive Event Management Professionals
Top Rated Operations Manager Network Engineer
Remote continuous network monitoring, automated alerts, and periodic reports are vital to preserving the proper operation of your network and avoiding preventable and costly disruptions. Remote Monitoring and Management solutions have advanced to the point that businesses of all sizes can get a level of network stability that was previously limited to large enterprises. Progent offers a variety Remote Monitoring and Management solutions delivered as low-cost service packages created to assist you to detect and fix a an array of IT network problems before they get big enough to hurt productivity.
Skype for Business Mobility Services Services
Skype for Business and Cloud Voicemail Consultants
Microsoft Lync 2010 supports IM, Presence, voice/video conferencing, desktop collaboration, and both IP-based and traditional public switched telephone network (PSTN) telephony. Lync 2010 can extend the capability of Microsoft Exchange Server, SharePoint and Office desktop or Microsoft 365 and streamlines management via integration with Windows AD. Lync can also reduce expenses by doing away with Voice-over-IP equipment and subscription services, PBX systems, or legacy video conferencing solutions. Progent's certified IM and Presence experts offer online and on-premises support services to assist you to manage and repair your current Lync Server 2010 environment or evaluate the benefits of migrating from Lync to Skype for Business, which is the new version of the product. Progent can also help your organization to plan and carry out an efficient Skype for Business upgrade or a migration to Microsoft Teams.
Duo MFA and Single Sign-on Outsourcing
Duo Identity Verification Configuration
Progent's Duo managed services incorporate Cisco's Duo cloud technology to defend against password theft through the use of two-factor authentication. Duo supports single-tap identity confirmation with Apple iOS, Google Android, and other out-of-band devices.
IT Support Outsourcing Consultancy
Consultant Services Network Support Outsourcing
Progent can deliver comprehensive remote consulting for all major technical areas common to small business information networks and allows you to outsource a variety of vital, on-demand services including a temporary Chief Information Officer to provide advanced planning and budgeting capability, a Technical Response Center for help desk support, 24x7 remote monitoring, spam and email-borne virus filtering as an outside-the-firewall service, project management help for major projects like site moves orOS migrations, Cisco-certified experts for designing high-performance and robust network infrastructure, security engineers to ensure information protection and regulatory compliance, disaster recovery specialists to design and document business continuity strategies, and software programmers to create, enhance, or repair business application programs.
System Center 2016 and Windows 10 Integration Professional
System Center 2016 and SQL Server IT Consultants
Small to mid-sized businesses can now enjoy all the benefits of Operations Manager and also have fast access to Progent's Microsoft Premier network support professionals. With Progent's affordably priced IT service packages, small organizations can choose a simple Microsoft System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package. Progent supports System Center Operations Manager 2007 to offer small company networks enterprise-class availability, security, and productivity.
Ransomware Recovery Preparedness Analysis Services
Top Rated Consulting Ransomware Recovery Preparedness Analysis
Progent's ProSight Network Audits offer a quick and low-cost way for small and medium-size businesses to get an objective evaluation of the overall health of their IT system. Powered by some of the top remote monitoring and management tools available, and supervised by Progent's certified team of information technology professionals, ProSight Network Audits show you how well the deployment of your essential infrastructure devices conform to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant ROI such as a more manageable and safer AD environment. Both options also offer the long-term benefits of cutting-edge remote network monitoring and management technology. These advantages can include lower-cost network management, better compliance with data security requirements, higher utilization of IT assets, quicker troubleshooting, more dependable backup and restore, and increased uptime.
24-7 SentinelOne Ransomware Protection Consultant Services
Support and Setup ProSight Endpoint Protection
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes cutting edge behavior machine learning technology from SentinelOne to defend endpoint devices as well as physical and virtual servers against modern malware assaults like ransomware and email phishing, which easily evade traditional signature-based anti-virus products. ProSight ASM protects on-premises and cloud-based resources and offers a unified platform to address the entire malware attack lifecycle including blocking, infiltration detection, mitigation, cleanup, and forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new threats.
SharePoint Server 2010 Support and Integration
SharePoint InfoPath Forms Services Help and Support
Progent's Microsoft-certified engineers offer cost-effective online technical support and programming services to assist your business to design, implement, manage, and troubleshoot SharePoint 2010 environments that can include web sites that can function as intranets, extranets, document management tools, wikis, data warehouses, business analytics, enterprise-wide search engines, workflows, and other utilities to promote and enhance teamwork. Progent can help you combine SharePoint 2010 with MS SQL Server and with other data sources and with Microsoft's popular desktop programs including Office Excel, Word, PowerPoint, and Project. Progent can help your business to upgrade from previous versions of SharePoint or adapt a mix of web technologies into a consolidated and easily managed SharePoint 2010 environment.
24-Hour Desktop VPN Outsource
Desktop VPN Small Business Network Consulting Firm
Progent's remote access and smartphone synchronization experts can help your business to plan and deploy connectivity solutions for off-site desktop PCs, laptops, and wireless handhelds so they work tightly with your information network, allowing you to optimize the productivity of your remote workforce.
CCIE Certified Jabber and SIP Remote Support Services
Jabber Conferencing Remote Support
Progent's Jabber consultants can provide remote or onsite support to help businesses of all sizes to design, implement, maintain, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified CM infrastructure. Progent can provide in-depth support for the products, technologies and services that make up creating an end-to-end Jabber collaboration solution such as Cisco network appliances and management tools, Microsoft 365 applications, Windows and Mac desktops, Apple iOS and Android smartphones, SIP trunking, WiFi networks, cyber security, cloud integration, immersive telepresence systems, PBX products, disaster recovery preparedness, and the many other pieces of a cohesive collaboration ecosystem.
Enterprise hybrid cloud integration Consult
Emergency Amazon AWS hybrid cloud integration Development Company
Progent can assist you to design and administer hybrid ecosystems that can include Windows and Linux systems and apps in both cloud-based solutions or in hybrid network models that utilize on-premises IT assets along with one or more public clouds. To assist you to integrate public cloud services with networks, Progent offers a range of cloud integration support services that include Microsoft Azure enterprise hybrid cloud planning and integration services, Amazon AWS cloud integration support, and Amazon Web Marketing Service programming and debugging. Progent has two decades of background providing advanced consulting support online, and Progent can help you successfully carry out your cloud integration initiatives quickly and affordably.
Phobos ransomware hot line Engineers
Ryuk ransomware hot line Specialists
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist your business to contain the progress of an ongoing ransomware attack. Call 800-462-8800
Microsoft Experts SharePoint Outsourcing
Microsoft Office SharePoint Server 2013 Online Support Services
Progent's Microsoft-certified experts offer organizations of all sizes consulting, troubleshooting, and application development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an advanced solution that utilizes web technology for efficiently coordinating people, teams and information. SharePoint Server offers a central spot for your employees or clients to access, organize, share and manipulate relevant information, documents, and software and to communicate with one another. SharePoint enables faster and better decisions, more efficient sharing across teams and more streamlined business processes. Windows SharePoint Services join workers, clients, teams and major tasks with the knowledge they've created in a way that makes data easy to find, download and re-use. Progent's certified SharePoint consultants can help your organization to manage your current SharePoint solution or upgrade to the current version of SharePoint.
ProSight SSL management Consultants
Consultant Services ProSight network infrastructure documentation management
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and protect data related to your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate as much as 50% of time spent trying to find vital information about your IT network. ProSight IT Asset Management features a common location for storing and sharing all documents related to managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether you're planning enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you need when you need it.
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