For businesses of any size in Harrisburg Pennsylvania, Progent offers convenient, quick, and economical access to Cisco CCIE-Premier engineers. Cisco CCIEs are top-level network professionals who earn this elite recognition by completing strenuous examinations administered by Cisco. CCIEs can tackle the most complex issues surrounding network deployment, repair, and configuration. Progent's CCIE-qualified professionals operate directly with Cisco's in-house engineers in identifying anomalies with IOS or Cisco NX-OS software and coming up with temporary alternatives or receiving program updates to correct problems. A Cisco CCIE can pinpoint the origin of computer network problems stemming from hardware or software.

Progent offers fast and affordable remote access to a CCIE expert so that you has the opportunity to receive timely assistance for complex network issues that are impacting productivity but are outside the experience of your ordinary IT support organization. Progent's Cisco CCIE-Premier consultants can examine your system via state-of-the-art remote connectivity tools that allow them to provide fast and efficient analysis and remediation of serious network issues.

Progent's CCIE Support Services
Most CCIEs are employed by big corporations or national ISPs, and so their help is not easily accessible to smaller organizations. Progent is one of the rare consulting firms that makes CCIEs accessible to support small and mid-size companies. Also, Progent offers fast access to a CCIE by telephone so you can get timely support for complex network issues that are hurting worker efficiency. To learn how to get in touch with a Progent CCIE for immediate help with your IT infrastructure, visit Progent's remote network troubleshooting.

Philadelphia and Eastern Pennsylvania Contact Information:
Progent offers consulting services and onsite technical support throughout Eastern Pennsylvania and Delaware.

Onsite IT Consulting
Progent locations in Philadelphia and Eastern Pennsylvania

City Address Phone Link
Allentown 1275 Glenlivet Drive, Suite 100
Allentown, PA 18106
United States
(484) 656-7222 Allentown Network Support Services
Harrisburg 2225 Sycamore Street
Harrisburg, PA 17111
United States
(717) 999-2880 Harrisburg Network Support Services
Philadelphia 1735 Market Street, Suite 3750
Philadelphia, PA 19103
United States
(267) 592-4430 Philadelphia Network Support Services
Wilmington 1521 Concord Pike (US 202)
Wilmington, DE 19803
United States
(302) 425-9800 Wilmington Network Support Services


Progent maintains one of the biggest rosters of Cisco-certified CCIE consultants of any independent consulting company in the U.S. As a result, Progent offers world-class skill in delivering connectivity solutions focused on Cisco products. Because Progent is also a Microsoft Partner and provides expert application support for a broad range of popular applications, Progent can help you achieve end-to-end IT solutions that optimize the strategic value of your information system.

CCIEs are an exceptional value because their deep experience allows them to fix the most complex problems quickly. In many cases, less seasoned engineers can burn up hours or even days wrestling with a task that a certified CCIE can resolve in a few minutes. Most Progent CCIEs are not only experienced with Cisco products, but have multiple advanced industry credentials including Microsoft Certified Systems Engineer (MCSE), and a major network security certification such as CISA or CISM. This allows Progent to offer comprehensive services that address a broad array of technologies without incurring extra expenses and interruptions orchestrating too many specialists.

Software Update Management for Cisco Network Devices
Patch management is crucial and complex task. Prompt and correctly managed updating optimizes security, compliance, availability, and capability. Haphazard software update management can cause security gaps, compatibility problems, slow or erratic performance, needless downtime, or loss of key features. Patching entails more than occasional updates of operating systems and apps for servers and user machines. Firmware patches can be as vital for network appliances such as routers, firewalls, and Wi-Fi APs.

Software Update Management Support for Infrastructure Devices

Progent offers software update management expertise for infrastructure appliances from Cisco and other leading vendors

Progent has delivered advanced support for Cisco infrastructure products for more than two decades and Progent's support services for patch management provide organizations of any size a versatile and affordable option for evaluating, testing, scheduling, implementing, and documenting updates to your dynamic IT network. To learn about Progent's services for software update management, see Progent's patch management services.

To find out more details about Progent's professional support for Cisco network infrastructure, select a subject:

Other Consulting Expertise Offered by Progent
Progent can also provide a a wide array of IT consulting expertise in key areas to assist companies to convert Cisco networking technology into a cohesive IT system that provides strategic advantage. A few of the consulting services available from Progent's experts are project management support, VMware vSphere planning and deployment, VMware Site Recovery Manager business continuity planning, VMware NSX virtual network design and integration, Windows Server 2022 planning and integration expertise, Microsoft Windows Server 2019 migration services, Microsoft Windows 2016 hybrid cloud/on-premises solutions, Windows Hyper-V consulting, disaster recovery planning and testing, Windows Server 2012 R2 configuration, network security compliance assessment, database administration and database development services, and part-time CIO services.

Progent can also assist your IT team you to plan, deploy, manage and repair enterprise hybrid cloud solutions that incorporate local and cloud resources and that utilize Cisco technology. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud integration expertise.)

By offering a convenient centralized resource for IT generalists and application experts, Progent is able to tailor fast, affordable, and comprehensive IT solutions that meet the specific requirements of businesses in Harrisburg Pennsylvania.



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    Progent's Microsoft-certified consultants offer companies of all sizes consulting, troubleshooting, and development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that utilizes web-based technology for intelligently coordinating people, teams and data. Microsoft SharePoint Server provides a common spot for your employees or clients to connect to, organize, share and interact with relevant data, documents, and software and to communicate with one another. Microsoft SharePoint allows quicker and better decisions, more effective access across groups and more economical business processes. Windows SharePoint Services connect employees, customers, workgroups and major tasks with the knowledge they've developed in a way that makes data easy to locate, retrieve and apply. Progent's SharePoint consultants can help you to support your existing SharePoint solution or upgrade to the current version of SharePoint Server or to SharePoint Online.

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    Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your organization to design and carry out an efficient migration to Windows Server 2022 that features high availability and that uses a self-hosted system model or a hybrid deployment model that combines cloud-based Windows Server Online with a self-hosted installation of Windows Server 2022.

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    Progent's certified wireless experts can help businesses of all sizes to plan, implement, manage and troubleshoot Cisco Aironet Wi-Fi access point solutions to provide the performance, range, density, expandability, security and manageability needed for transparent connectivity between wireless and wired network infrastructure. Progent offers efficient online and on-premises support for legacy and current 802.11ac Aironet APs and Progent can assist you plan and manage deployments of indoor and outdoor/industrial Aironet Wi-Fi access points.

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    Remote management cards give IT administrators complete control of a server without the requirement for an on-site visit. Using these server management cards, all console screen data plus keyboard and mouse operations are transferred to a remote session to an IT professional who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized consultants can assist you to design, deploy, and support a fault-tolerant business network that incorporates remote management cards and Progent can use these remote management cards to provide low-cost off-site technical support. Progent is familiar with a variety of remote management cards including Aten IP9001 remote server management cards, American Megatrends remote server management cards, Dell DRAC cards, HP Lights-Out 100c remote server management cards, and Peppercon eRIC remote server management cards.

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    Cisco's network security and remote connection technology for small businesses represent a full range of manageable security solutions to help safeguard your wired and wireless information system. Cisco's VPN product family includes switches, firewalls, intrusion detection systems and VPN concentrators. Progent's expert consulting staff includes experienced specialists with Cisco Certified Internetwork Expert and CCNP certifications who can help your business to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and additional Cisco security solutions that fit most closely with your business goals.

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    Progent can assist you in any and all facets of your migration to Microsoft Exchange 2016 including designing high availability architecture for a local, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization design; specifying storage requirements for your virtual machines, databases and log files; setting up HLB for fault-tolerant CAS services; designing, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).

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    Progent offers high availability load balancing consulting that addresses network load balancing, load balanced program, LAN/WAN infrastructure routing, and content dispatching technology such as F5 Networks 3DNS. non-stop load balancing vendors for which Progent can provide consulting services include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Engine and Cisco CDN Software, and F5 Networks BIG-IP.

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    Progent's Microsoft-certified consultants can provide budget-friendly online consulting and technical support services for Windows Server Essentials. Progent offers comprehensive project management so you can plan and carry out an efficient move from Microsoft Windows Server Essentials to Microsoft 365 and other Microsoft Online applications and services.

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    Progent uses a sophisticated support reporting system that stores and formats detailed documentation for all billed services. Unlike some freelance consultants or small support firms who offer minimal documentation or details of services done, every service delivered by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the service reports transmitted by every consultant to each customer. The discipline of documenting and organizing support records allows more efficient service and eliminates a slew of common problems such as when a service customer is virtually held captive to a consultant who won't let go of the keys to the kingdom.

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