For organizations of all sizes in Harrisburg or throughout the state of Pennsylvania, Progent offers easy, fast, and economical communication with Cisco CCIE-Premier network experts. Cisco CCIEs are top-level networking experts who earn this elite recognition by completing strenuous examinations administered by Cisco. CCIE-qualified engineers can tackle the most complex problems associated with network integration, repair, and optimization. Progentís CCIE-qualified professionals work closely with Cisco's internal staff in identifying anomalies with Cisco IOS or Cisco NX-OS software and developing workarounds or receiving software patches to fix problems. A Cisco certified CCIE has the experience to pinpoint the source of network problems whether from hardware or applications.

Progent offers fast remote contact with a CCIE expert so that you can receive timely help for complex network problems that are affecting your business but are beyond the scope of your ordinary network support resources. Progent's CCIE-Certified engineers can examine your network using advanced remote support utilities in order to provide rapid and economical analysis and repair of critical network issues.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by big corporations or national ISPs, and so their help is not easily available to the general public. Progent is among the few support firms to make CCIEs accessible to help small and mid-size companies. Also, Progent offers quick contact with a CCIE by phone so you can get timely help for urgent network issues that are reducing business efficiency. To learn how to talk to a Progent CCIE for timely help with your IT infrastructure, go to remote network support.

Eastern Pennsylvania Contact Information:
Progent offers consulting services and onsite technical support throughout Eastern Pennsylvania and Delaware.

Onsite IT Consulting
Progent locations in Eastern Pennsylvania

City Address Phone Link
Allentown 1275 Glenlivet Drive, Suite 100
Allentown, PA 18106
484-656-7222 Allentown Network Support Services
Harrisburg 2225 Sycamore Street
Harrisburg, PA 17111
717-999-2880 Harrisburg Network Support Services
Philadelphia 1735 Market Street, Suite 3750
Philadelphia, PA 19103
267-592-4430 Philadelphia Network Support Services
Wilmington 1521 Concord Pike (US 202)
Wilmington, DE 19803
302-425-9800 Wilmington Network Support Services


Progent maintains one of the biggest teams of Cisco-premier CCIE consultants of any independent consulting company in the United States. Consequently, Progent can provide unbeatable skill in finding networking solutions focused on Cisco technology. Because Progent is also a Microsoft Partner and offers expert application help for a broad range of popular applications, Progent can integrate end-to-end IT solutions that maximize the business value of your network.

CCIEs are an exceptional value since their depth of expertise allows them to resolve the most intractable problems quickly. In most instances, less seasoned engineers can spend many hours or even days wrestling with a problem that an experienced CCIE can resolve in just minutes. The majority of Progent CCIEs are not only expert at Cisco networking solutions, but have a variety of recognized technical certifications such as Microsoft MCSE, and an important security credential such as CISSP or CISA. This permits Progent to offer comprehensive solutions that incorporate a broad range of IT products without incurring needless costs and delays managing too many consultants.

In order to find out more about Progent's world-class support for Cisco technology, choose a topic:

  • Overview of Cisco Expertise
  • Fast and Affordable Online Assistance from a CCIE Engineer
  • Cisco Firepower Series Firewalls: Configuration and Management Support
  • ASA 5500-X Series Firewall with Firepower Services: Setup and Management Services
  • ASA 5500 Firewalls Management Services
  • Cisco PIX 500 Firewall Troubleshooting Assistance
  • Cisco Routers Consulting Support
  • Cisco Wireless Deployment Services
  • Cisco Aironet Wireless APs Deployment Services
  • Cisco Small Business Wireless Access Points Deployment Expertise
  • Cisco Wireless Controllers Consultants
  • Cisco Meraki Wireless APs Consulting Help
  • Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Consulting and Troubleshooting
  • Cisco VoIP Phones and IP Video Phones Consulting and Cisco Wireless VoIP Phone Solutions
  • Cisco Jabber and Management Expertise
  • Cisco Catalyst Switches Consulting and Support Services
  • Cisco Nexus Switches Consulting and Support Services
  • Cisco Meraki Switches Configuration and Maintenance Expertise
  • Cisco VPN and Security Integration Support
  • SIP and CUBE Integration Solutions: SIP Trunks and CUBE Integration Expertise
  • Design Expertise for Cisco-powered Data Centers
  • Infrastructure Optimization Expertise for Internet Service Providers
  • Centralized Network Management Strategies for Cisco Infrastructure
  • NetApp and Cisco FlexPod Private Cloud Architecture Consulting Other Support Expertise Offered by Progent
    In addition to Cisco technology, Progent's consulting professionals offer expertise for other major areas of IT systems, making it possible for Progent to provide comprehensive business solutions for companies of all sizes. A few core fields where Progent can provide high-level expertise include: By providing an efficient one-stop source for IT generalists and specialists, Progent is able to deliver timely, affordable, and thorough information technology solutions that address the special requirements of companies in Harrisburg or throughout the state of Pennsylvania.



    An index of content::

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    Before Progentís MOM-based solution, network issues were handled reactively, after users complained about them. With the benefit of proactive, computer generated alerts and trend analyses sent by Microsoft Operations Manager, Progent can now fix system troubles before they becomes critical enough to disrupt network uptime. Because of Microsoft Operations Manager, Progent can resolve looming problems before clients are aware that the problems exist. Progent supports MOM 2005 and Microsoft Operations Manager 2000 to deliver small business IT systems enterprise-class reliability, safety and productivity.

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    Top Quality MSF System Repair

    When conducting IT tasks for enterprise customers, Progent uses a structured methodology based on defined milestones so as to meet financial, scheduling and technical goals while reducing business disruption. Progent's Enterprise Services Project Methodology follows accepted project management standards based on the best practices described by the Microsoft MSF methodology which includes requirements definition, architecture recommendations, pilots, design adjustments, and expert implementation. All facets are documented to make available a comprehensive description of technical services performed and to help in downstream system maintenance.

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  • Network Consultants Cisco Access Point
    Cisco Management Computer Consulting Services

    Progent's Cisco CCIE network consultants can help you to configure, manage, update and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall consulting, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone support, and CUCM/CallManager software consulting.

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    Progentís Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or medium sized company integrate and support Ciscoís security and Virtual Private Network products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are simple to manage and provide the versatility to evolve with your growing business requirements. Progentís Cisco-Certified network consultants are familiar with Ciscoís complete line of products targeted at preventing information pilfering, virus and worm assaults, DDoS attacks, and other security risks to your network. Progent can show you how to integrate Cisco technology to get safe access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central user access control foundation for user authentication, authorization, and tracking from a graphical Web interface.

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  • Microsoft Small Business Server 2003 Integration Services
    Engineer Microsoft SBS Server

    Microsoft Small Business Server is a low-cost collection of server products that provides the foundation for a powerful but easy-to-manage information. The inter-connectivity requirements of the Microsoft .NET functions included with Small Business Server 2011 requires an IT consultant with real-world expertise and broad knowledge in designing and implementing cohesive and comprehensive business technology systems. Progent's Microsoft-certified experts have broad backgrounds with the technologies built into SBS 2011 and SBS 2008. This experience ensures you success in installing, managing, and servicing IT solutions based on the SBS suite of servers and programs.

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    Progent's Microsoft-certified consulting experts have more than 10 years of background planning, implementing, optimizing and repairing Microsoft SCOM environments and offer companies of any size advanced online or onsite consulting services for SCOM 2012. Progent can help your company to design an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience needed to monitor your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs according to industry best practices for tracking network infrastructure as well as Microsoft and third-party apps and services. Also, Progent can provide responsive remote or onsite technical support to assist you to fix critical issues uncovered by Microsoft SCOM 2012.

  • MS SQL Server Developer Firms Designer MS SQL Server
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  • 24-7 Polycom ATX Telepresence Engineers
    Consulting Polycom OTX Telepresence

    Progent can provide the expertise of a senior consultant with extensive hands-on experience installing, managing, and upgrading telepresence platforms from top-tier vendors including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your internal network support group, your Internet Service Provider, and your video conferencing platform vendor to help your company increase the strategic value of your video conferencing solution.

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