Expert Cisco On-site and Remote Computer Network Support
Harrisburg Enterprise and Small Business Computer Network Infrastructure
For companies of all sizes in Harrisburg Pennsylvania, Progent can provide convenient, fast, and economical communication with CCIE-Premier engineers. CCIEs are world-class networking experts who earn this prestigious certification by completing strenuous testing overseen by Cisco. CCIE-qualified engineers can tackle the most complicated problems surrounding network deployment, troubleshooting, and configuration. Progent’s CCIE-qualified professionals work closely with Cisco's internal staff in analyzing problems with Cisco IOS or Cisco NX-OS software and coming up with workarounds or obtaining program patches to fix problems. A Cisco-qualified CCIE has the experience to detect the cause of computer network difficulties whether from hardware or applications.
Progent can provide fast remote access to a CCIE specialist so your company has the opportunity to receive high-level help for complicated network issues that are impacting productivity but are beyond the scope of your local network maintenance organization. Progent's CCIE-Certified engineers can access your network via state-of-the-art remote connectivity utilities that allow them to provide rapid and economical diagnosis and remediation of serious network problems.
Progent's CCIE Support Services
The vast majority of CCIEs work for big enterprises or nationwide Internet providers, and so their services are not easily available to smaller businesses. Progent is among the few consulting providers to make CCIEs accessible to assist small and medium sized companies. In addition, Progent can provide quick contact with a CCIE by phone so that you can receive immediate help for complex network issues that are hurting business productivity. To learn how to talk to a Progent CCIE for timely help with your IT infrastructure, go to Progent's online network assistance.
Eastern Pennsylvania Contact Information:
Progent offers consulting services and onsite technical support throughout Eastern Pennsylvania and Delaware.
| City | Address | Phone | Link |
| Allentown | 1275 Glenlivet Drive, Suite 100 Allentown, PA 18106 |
(484) 656-7222 | Allentown Network Support Services |
| Harrisburg | 2225 Sycamore Street Harrisburg, PA 17111 |
(717) 999-2880 | Harrisburg Network Support Services |
| Philadelphia | 1735 Market Street, Suite 3750 Philadelphia, PA 19103 |
(267) 592-4430 | Philadelphia Network Support Services |
| Wilmington | 1521 Concord Pike (US 202) Wilmington, DE 19803 |
(302) 425-9800 | Wilmington Network Support Services |
Cisco's extensive family of current and vintage networking products familiar to Progent includes ASA 5500 Series Firewalls and PIX 500 Firewalls, the Catalyst Firewall Services Module, protected high-speed and integrated services routers, Aironet and Meraki wireless access points and bridges, Cisco Meraki cloud-managed access points and distribution switches, VoIP phones and systems, Catalyst and Nexus family switches, plus security and Virtual Private Network products. Maintaining one of the largest groups of Cisco-premier CCIE consultants of any independent consulting company, Progent has privileged access to Cisco's engineering experts and the latest training programs to keep at the vanguard of connectivity technology.
To learn more concerning Progent's online and on-premises support for Cisco network infrastructure, select a subject:
Progent also offers a a wide array of consulting services in key areas to assist companies to convert Cisco infrastructure products into a cohesive IT solution that delivers competitive value. Some of the services available from Progent's experts include project management expertise, VMware vSphere planning and deployment, VMware Site Recovery Manager (SRM) business continuity planning, VMware NSX virtual network architecture and management, Windows Server 2019 migration services, Windows 2016 hybrid cloud/on-premises solutions, Windows Hyper-V deployment, disaster recovery planning and testing, Windows Server 2012 R2 support, network security compliance assessment, DBA and application services, and part-time Chief Information Officer consulting services.
Progent can also assist your company you to plan, implement, administer and troubleshoot enterprise hybrid cloud solutions that combine physical and cloud resources and that use Cisco networking technology. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform integration consulting.)
By offering a convenient centralized source for network generalists and application experts, Progent can tailor timely, inexpensive, and comprehensive information technology solutions that address the unique needs of companies in Harrisburg Pennsylvania.
An index of content::
Meraki Computer Engineer
2500 Wireless Controller Integration Services
Progent's Cisco-certified Wi-Fi integration consulting experts can assist you to deploy, administer, and debug Cisco wireless devices including Cisco's Aironet and Meraki Wave 2 wireless access points (APs) as well as Cisco's Wireless Network Controllers.
Onsite Technical Support Outlook Web Access, OWA
Microsoft Exchange Server 2000 Service
Progent's Microsoft-certified consultants have two decades of experience providing electronic messaging and integrated email/telephony solutions for businesses. Progent provides affordable Microsoft Exchange 2007 Server support services to enhance email security and virus defense, provide fault tolerant email, and facilitate remote and wireless email access. Progent’s Microsoft Exchange help and support services can aid you in planning and implementing a Microsoft Exchange update or a move from a legacy SMPT system or outdated Microsoft Exchange software such as Microsoft Exchange 5.5 to Exchange Server 2010.
Remote Technical Support Small Office
Small Business Network Remote Troubleshooting
If you have a company IT system with 10 to 50 network clients, Progent's network outsourcing services save your business from over-reliance on single freelance consultant while giving you affordable and dependable access to enterprise-class network expertise. By delivering IT consulting help when you require it, providing advanced knowledge for critical technologies, offering unique services such as automated network monitoring, and billing only for services you use, Progent offers you an economical way for maximizing the business value of your small business network. Progent is the intelligent way for small businesses to build and support a reliable and secure information system and to benefit from quick access to the skilled support typically available only to enterprises who are able to afford a large in-house IT organization.
Exchange 2019 Server On-site Support
Expert Microsoft Certified Exchange 2019 and Outlook Remote Support Services
Progent can assist your organization in any facet of your migration to Microsoft Exchange 2019 including deploying Windows Server 2019 Core for hosting Exchange; designing HA infrastructure for a local, cloud-based or hybrid deployment; migrating mailboxes; designing and configuring Windows Hyper-V; setting up hardware load balancing (HLB); configuring Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with O365; and setting up Outlook clients.
Office 365 and on-premises Exchange Consultant Services
Office 365 and on-premises Exchange Online Support Services
Microsoft supports transparent hybrid networks that combine Office 365 and local Exchange systems. This allows you to have specific mailboxes located at your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can assist you with any facet of designing, implementing and troubleshooting your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can deliver occasional support to help you through challenging technical issues and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange solution is carried out on schedule and on budget.
IT Services SIP Trunks
Cisco CUBE Integration Technology Consulting
Progent's Cisco-certified SIP integration experts can assist you to plan, integrate, maintain, troubleshoot and upgrade Cisco's SIP infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks and offer affordable remote or onsite support to assist businesses to move smoothly to an advanced communications network that delivers fast ROI. Progent's certified Microsoft unified communications consultants can assist you to configure connections between Cisco's CUBE SBC and Microsoft's rich media platforms like Skype for Business Server and Lync Server for access to a SIP-based IP PSTN trunk.
Consulting Services Linux Remote
UNIX Online Repair
Progent provides national urgent phone support and consulting services for companies who operate UNIX, Linux, or Sun Solaris environments or whose IT systems feature a combination of UNIX and Microsoft Windows products. Remote technical support provides optimum return for your information technology dollar by protecting client efficiency and limiting the time charged for network analysis and repair. Advanced online access technology and skilled service specialists and consultants combine to enable Progent to solve most IT problems without wasting time and expense by traveling to your location. In most of cases your network problems can be remediated by telephone or through a combination of phone help and online access. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISA premier security specialists to assist you with the most challenging network problems.
24/7/365 Value Pricing Consulting Services
Value Pricing Repair
Progent's pricing model is to charge for remote support and on-site help per minute. Consequently, you are billed just for received support. Progent does not demand a more expensive rate for off-hours or urgent service, and within California or in areas where Progent provides in-person support, Progent does not charge for travel except for urgent support where on-site time is less than four hours. Also, Progent imposes no minimum fee and asks no retainer for support services provided during regular business hours. Many support firms demand substantial minimum payments or charge for every quarter hour or longer. Progent's small granularity avoids big invoices for fast repairs so you will not be tempted to allow minor problems to stay unaddressed.
Professional Cisco Video Conferencing
Radvision Video Conferencing Consultants
Progent can provide the expertise of a veteran consultant with extensive experience configuring, managing, and upgrading telepresence platforms from leading vendors including Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can coordinate with your in-house IT support team, your ISP, and your telepresence technology vendor to assist your company maximize the strategic value of your video conferencing solution.
wireless VoIP phone integration Setup and Support
Wi-Fi IP phone integration Computer Engineer
Cisco's wireless VoIP phones are hardened wireless handsets designed for professionals who are on the move within office, hospitality, health-care or other venues where management wants portable phones that provide more control, security and durability than is possible with the BYOD style of mobile collaboration. Successful integration of Cisco's wireless VoIP phones typically demands that IT teams configure and fine tune numerous components of your Wi-Fi environment such as APs, routers and switches, Cisco wireless LAN controllers, and network management tools. Progent's certified experts can provide online and onsite support to help you build and maintain a Cisco wireless VoIP phone solution by providing integration services that range from troubleshooting the configuration of a wireless VoIP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of an entire campus.
Specialists Internet Connection
Largest Metro Ethernet Professionals
Progent offers access to the affordable services of online Internet connectivity experts to assist your organization to assess or enhance your ISP services so your Internet access solution meets your business requirements. Support services available from Progent include evaluation of your current bandwidth utilization, carrier and service plan comparison and ordering, network provisioning, and overseeing a seamless switchover to a different ISP and/or service plan. Provisioning can include enhancing existing routers and switches and configuring additional ones, implementing firewalls, and upgrading dependable BGP configurations.
Information Technology Consulting Arizona
Design Company Arkansas
Progent’s Technical Response Center (TRC) offers nationwide extended hours remote help for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support experts offer after-hours telephone help and online direct computer connection to troubleshoot and resolve network problems rapidly and affordably. The scope of IT expertise available from Progent's team of nationwide service professionals makes it possible to escalate even the toughest problems to qualified experts as required. For critical problems, the Technical Response Center endeavors to answer your call for support in less than one hour.
Dynamics GP Online Troubleshooting
Dynamics GP/Great Plains Online Support
Progent can show you how to prepare and execute a smooth move to Microsoft Dynamics GP so that you retain your information, strengthen your protection, enhance your management reporting, take full advantage of Microsoft Office support, and minimize business interruption by creating and executing a sensible migration strategy. Progent can also help educate new Microsoft Dynamics GP/Great Plains users so you don't waste productivity. Progent can improve your financial reports and management analytics by providing Crystal Reports help, FRx programming, and Excel expertise. Progent's background with Microsoft .NET development, Microsoft SQL Server applications, and designing with VBasic, XML and other tools make it possible to produce custom business applications and eCommerce programs that work transparently with Dynamics GP 2010/Great Plains 2010.
Telecommuter Video Conferencing Network Consultant
Offsite Workforce Video Conferencing Configuration
Progent can assist small and mid-size businesses to implement and troubleshoot video conferencing platforms to allow their teleworkers to collaborate effectively with fellow workers and clients.
WannaCry ransomware recovery Consultant Services
ransomware business recovery Consultants
Progent's seasoned ransomware recovery experts can help you to reconstruct a network victimized by a ransomware virus like Ryuk, WannaCry, NotPetya, or MongoLock.
Part-time CIO Technology Support
Excel Integration
Progent's team of application experts can provide advanced support, software development, integration help, and online training for popular applications covering key areas including ERP, financials, management reporting, web application development, and the Microsoft Office family of business productivity software. As a Microsoft Partner with years of background providing advanced consulting and troubleshooting services online, Progent can help small businesses anywhere in the United States to save the time and expense associated with travel and on-premises visits without compromising the high quality of consulting support.
CCDP Certified Small Business Wireless AP Consultant
Top Ranked Small Business 300 Access Point Setup and Support
Cisco's Small Business series of APs are Linux-based units designed as value-priced wireless APs for small offices. Progent's Cisco CCIE-certified Wi-Fi infrastructure experts can provide remote or on-premises integration and troubleshooting support to assist you to design, configure, upgrade, tune, manage and troubleshoot Cisco Small Business Wi-Fi access point environments of any size or architecture.
Microsoft ISA Server 2006 Specialist
ISA 2006 Firewall Technology Professional
Secure Application Publishing with Internet Security and Acceleration Server 2006 allows more control over intranet resources while enabling enhanced efficiency by making these applications accessible to legitimate remote users. Internet Security and Acceleration Server can guard corporate applications, services, and information throughout all network components with application-layer filtering and comprehensive publishing tools. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 consultants can show you how to design, deploy, set up, and support Internet Security and Acceleration Server on your system so your company achieves a highly functional and affordable combination of security, convenience, and speed.
Consultant Microsoft Windows Server 2008 R2
Microsoft Online Troubleshooting Windows Server 2008 Hyper-VI
Progent's Microsoft-certified professionals can assist you you to evaluate the advantages of Windows Server 2008 for your business, create test systems and rollout plans, install Windows Server 2008 with your network infrastructure and applications, train your support personnel how to run enhanced administration tools, and provide continuing consulting and support via affordable options including Help Desk service and remote technical support.
Remote Technical Support Wave 2 wireless controller
Integration Wave 2 Wi-Fi controller
Progent's Wi-Fi consultants can assist you to deploy Cisco wireless LAN controllers to manage Wi-Fi LANs of any size. Progent can help you to administer and debug your current Cisco Wi-Fi solution or implement a smooth transition to Cisco's modern wireless controller products. Progent can provide expertise for hardware-based and software-based Wi-Fi controllers and can help you to decide which type is appropriare for your Wi-Fi solution. For 802.11ac Wave 2 Wi-Fi controllers, Progent offers Cisco 3504 Wi-Fi controller consulting, Cisco 5520 wireless controller expertise, and Cisco 8540 Wi-Fi controller consulting.
Fault Tolerant Data Center On-site Support
Emergency Fault Tolerant Mutli-location Network Technical Consultant
Progent’s high availability network experts provide reliability consulting, disaster recovery services, system load balancing, 24x7 interoffice connectivity, non-stop Internet architecture design, non-stop data center consulting, and other 24x7 networking services to show your small business create a 24x7 network for strategic applications. Progent possesses the experience to develop economical, non-stop systems by deploying the expanding suite of Windows Cluster servers such as Microsoft Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster. Progent’s Microsoft and Cisco authorized consultants can help you build a high-availability mutli-site network with a fully mirrored Internet interface and intelligent system load balancing.
Online Technical Support Small Office
After Hours Small Office Network Technical Support
If you have a company IT system with 10 to 50 network clients, Progent's network outsourcing services save your company from dependence on an individual independent consultant while giving you cost-effective and reliable access to high-quality network support. By providing IT support service when you require it, offering advanced expertise for key applications, offering unique services such as automated network monitoring, and charging only for support you receive, Progent offers you an affordable solution for optimizing the business value of your small business network. Progent is the smart way for small organizations to build and maintain a reliable and secure IT system and to benefit from quick access to the experienced consulting ordinarily available only to businesses who are able to support a sizeable internal IT group.
Microsoft Experts Windows Server Hyper-V 2016 Private Cloud Technology Consulting
Onsite Technical Support Windows Hyper-V 2016 Containers
Hyper-V 2016 incorporates key features first developed for and proven on Microsoft Azure, one of the world's biggest public clouds. This pedigree significantly enhances the ability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by enhancing security, availability, scale, manageability, dependability and disaster recovery. Progent’s Microsoft-certified consulting team can assist you to evaluate the benefits of Hyper-V 2016 for your organization, set up pilot systems to confirm the ability of Hyper-V 2016 to support your vital workloads, plan an efficient network architecture for a cloud-centric or hybrid deployment, create and carry out a non-disruptive migration plan, train your IT administration and technical support staff, and provide ongoing consulting and debugging support to make sure that your Hyper-V 2016 solution delivers the highest possible business benefit.
High Availability Internet Connections Network Consultants
Zero Downtime Internet Network Network Engineer
Progent's Cisco-certified network experts can show you how to create an economical, fault tolerant Internet configuration architecture that can deliver 24x7 Internet access via a wide array of fault tolerant Internet network technologies including fault tolerant BGP, automatic fail-over, and redundant ISPs. Progent offers CCIE engineers to help you apply the latest techniques for fault tolerant Internet access to create a cost-effective, fully redundant Internet network with automatic failover and other features to deliver fault tolerant Internet availability.
24-Hour Macola Contract Programming Firm
Support Services QuickBooks Pro
Progent can provide you with application developers who can customize your Microsoft Dynamics ERP, MRP, and financial system programs to match your particular business needs. Progent’s Microsoft-certified support experts offer expertise in Microsoft Dynamics AX ERP Software, Microsoft NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management Software. Progent also provides custom e-Commerce integration support for safe, company-wide resource sharing as well as integration with CRM programs.
Network Consulting SBS 2003
SBS 2011 Specialist
Microsoft Small Business Server is a low-cost collection of essential servers that offers the basis for a powerful but manageable information. The integration requirements of the Microsoft .NET functions bundled with Microsoft Small Business Server 2011 requires a network consultant with hands-on expertise and extensive experience in designing and building effective and comprehensive information technology solutions. Progent's Microsoft-certified consultants have broad backgrounds with the technologies built into SBS 2011 and Microsoft SBS 2008. This expertise assures you success in installing, managing, and servicing network environments powered by the SBS line of servers and applications.
Juniper SSG320M Router Security Team
Information systems Security Outsourcing Juniper SSG20 Router
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Help and Support Cisco VoIP
Integration Support Cisco IP Video phones
Progent's Cisco certified networking experts can provide high-level support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.
Cisco VoIP Phones and Unified Communications Network Consulting
Cisco VoIP Phones and Cisco Unity On-site Support
Progent's Cisco certified network infrastructure consultants can provide high-level support for Cisco Unified Communications Manager (formerly CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Microsoft SQL Server Information Technology Outsourcing Group
MS SQL Server Integration Companies
Microsoft SQL Server 2005 delivers indispensable, familiar tools to IT experts and information workers, lessening the difficulty of creating, integrating, managing, and using company information and database programs in environments ranging from mobile devices to corporate data networks. The sophistication and integration requirements of Microsoft SQL Server 2005 call for an IT consultant with hands-on expertise and wide knowledge in planning and deploying information-based, end-to-end business IT solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background involving Microsoft integration, ensures you success in planning, deploying and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
Server Management Online Troubleshooting
Help and Support Server Virtualization
Server proliferation puts pressure on network budgets and administrative resources. Server reduction via a virtual infrastructure promises lower TCO of hardware and faster ROI, more efficient use of servers, simplified operations, increased system availability, and easier manageability. Common usage scenarios for virtual servers include resource consolidation, low-cost platforms for mission-critical legacy software running on obsolete operating systems, and inexpensive isolation of program development or evaluation environments from production systems.
Consulting County Government Exchange
School District Consultant Services
Progent has a long background delivering a full-spectrum of online IT support and urgent repair services to local governments and schools throughout the U.S. Progent is one of the pioneers in providing expert remote network support and has delivered IT solutions to clients in every state. Online support eliminates travel costs and solves issues more quickly than onsite service calls.
64-bit Migration Consulting Services
64-bit Migration Specialists
Progent's Microsoft-certified engineers can help you design, document, carry out, administer, and repair a system-wide migration to 64-bit server and client operating systems and business applications. Progent can help you test your 64-bit environment to make sure it handles all of the key 32-bit applications which you intend to retain as well as the latest 64-bit editions of software you wish to install.
Macintosh Security Audits Computer Consultants
Mac and Cisco PIX Firewalls Integration
Progent's certified security consultants can show you how to secure your Mac environment through expert support offerings such as running security audits, clean up after virus and denial of service penetrations, configuring firewalls, implementing secure off-site and mobile connectivity, installing automated software for defense against viruses, spam, and directory harvest attacks, and creating a comprehensive security plan adapted for the specific goals of your corporate network.
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