Progent's Microsoft Exchange Server consulting and troubleshooting experts can assist your business to prepare for and perform efficient upgrades from legacy messaging systems to the latest Exchange release. Progent's 64-bit migration experts can help you to evaluate the business advantages and costs of upgrading to a 64-bit edition of Exchange Server and can assist you to create and execute a cost-effective migration strategy to a 64-bit release of Microsoft Exchange Server. Progent's Power BI integration experts can show you how to utilize data from Exchange files to create modern visualizations to populate collaborative Power BI business analytics reports and dashboards. Progent can also assist your company to integrate your Exchange-based messaging environment with the latest smartphones and tablets by offering wireless integration support services like Apple iPhone integration and management and Android smartphone integration.
Microsoft allows you to create transparent hybrid environments that combine Office 365 and local Exchange systems. This allows you to have specific Exchange mailboxes hosted at your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can assist you with any phase of planning, implementing and troubleshooting your hybrid Office 365/Exchange solution. Progent's Exchange consultants can deliver as-needed support to help you through stubborn technical issues and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365 solution is successfully completed on time and within budget. For more information about Progent's online consulting expertise for hybrid Office 365 and on-premises Exchange systems, visit Office 365 integration with on-premises Exchange.
MS Exchange 2019 Server Integration Services
Progent can assist your organization in any phase of your migration to Exchange Server 2019 including deploying Windows Server 2019 for hosting Exchange; designing high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid environment; migrating mailboxes; designing and configuring Hyper-V; setting up hardware load balancing; setting up Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Microsoft Teams or Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with O365; and setting up Outlook clients. To learn more, visit Progent's MS Exchange Server 2019 planning and configuration services.
Exchange 2016 Server Consulting
Exchange 2016 Server's consolidated architecture permits simplified deployment and expansion, more efficient use of hardware resources, and reduced management cost. Exchange 2016 offers closer integration with Office 365, operation with Windows Server 2016, faster I/O performance, improved data loss protection (DLP), and more rapid recovery, more extensive support for Apple iOS and Android smart phones and tablets, comprehensive web-based administration, and a more complete Outlook web client. Find out more details concerning Progent's Exchange 2016 Server integration.
Microsoft Exchange 2013 Configuration
Exchange Server 2013 incorporates significant enhancements to the capabilities of Exchange Server 2010 and delivers important new features plus a revamped structure. These enhancements affect key areas including manageability, availability, security and compliance, operational costs, collaboration, scalability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to understand the potential advantages of upgrading to Exchange Server 2013, design a cost-effective validation and deployment plan, and train your IT team to maintain your Microsoft Exchange 2013 solution. Progent also offers affordable remote consulting and support and management for Exchange 2013. Learn more details concerning Progent's MS Exchange 2013 Server consulting services.
MS Exchange Server 2010 introduced game-changing solutions for high-availability, protected, integrated messaging. Compared to Microsoft Exchange 2007 or Microsoft Exchange 2003, Microsoft Exchange 2010 is more economical to install and support, easier to manage and scale, more comprehensive in capabilities, faster, less prone to single-point breakdown, more complete in its support for mobile workers, and better equipped to protect business information and resist hacker attacks. Find out more details concerning Progent's Exchange Server 2010 support services.
MS Exchange Server 2007 Consultants
MS Exchange 2007 Server is engineered to address the demands for data security, anywhere access, speed, and reliability. Microsoft Exchange Server 2007 provides built-in resilience that enables world-class availability to keep your email environment up and running, combat spam and viruses, and help your business to adhere to government and industry standards. Find out more about Progent's Microsoft Exchange 2007 Server consulting.
Exchange Server 2003 Consulting
Microsoft Exchange 2003 offers a dependable, scalable, and easy-to-manage platform with 24◊7 email and group support as well as reasonable cost of ownership. Exchange Server 2003 remains in wide use because it supports a wide range of collaborative activities, including group scheduling utilities, chat groups, and group folders, and also allows access to data across geographic, organizational, and technology borders with features like IM, low latency data, and multimedia support. Despite the fact that Microsoft has withdrawn support for this older platform, Microsoft Exchange 2003 is nevertheless among the most popular editions of the Exchange product line. Progent can help your business to support your existing Exchange Server 2003 environment or upgrade to a more advanced edition of Microsoft Exchange Server. Read additional details concerning Progent's Microsoft Exchange 2003 consulting services.
MS Exchange 2000 Server Consultants
Unlike Exchange 5.5, which uses its built-in directory, Microsoft Exchange 2000 utilizes Active Directory, offering a simplified administration and protection architecture. Exchange 2000 still has a sizeable installed base although Microsoft has terminated support for the platform. Progent's seasoned email experts have extensive experience working with Microsoft Exchange 2K and can assist your company to manage your existing Microsoft Exchange 2K installation or explain the economic advantages of later versions of Microsoft Exchange and assist your company to migrate affordably to a more advanced release of the industry's most successful email platform. Find out additional information about Progent's MS Exchange Server 2000 help.
MS Exchange 2016 Server Migration Expertise
Progent's experts can help your business with any and all stages of your Exchange Server 2016 migration such as coexistence, testing, moving mailboxes, client remediation and management/end user training. Progent's Exchange consultants can help you to evaluate the strategic benefits of adopting Microsoft Exchange 2016 Server, plan and carry out a smooth migration, and deliver on-going technical support. Progent can help your business to create a Microsoft Exchange 2016 Server environment that utilizes local and/or cloud resources. Find out more details about how Progent's MS Exchange 2016 Server migration planning and support expertise can assist your organization to upgrade affordably from your legacy Exchange solution to Exchange Server 2016.
Microsoft Exchange Server 2013 Migration Support
Microsoft Exchange 2013 delivers significant improvements its predecessor Microsoft Exchange 2010 Server and introduces new functions plus a streamlined architecture. Progent's consultants can assist you to migrate to Exchange Server 2013 while retaining as much as possible of your existing infrastructure. Progent can also assist your business to configure MS Exchange Server 2013 with Lync, SharePoint, and Office or Office 365 for advanced collaboration support and eSearch features. Learn how Progent's MS Exchange 2013 upgrade support can ensure that you upgrade efficiently to Exchange Server 2013 for local, cloud, or mixed environments.
Exchange 2010 Migration Consulting Services
Progent can provide comprehensive help for each step of your Microsoft Exchange Server 2010 upgrade with services that include outsourced or co-sourced project management services, site analysis, project design and documentation, cost estimates of all new software and equipment required, recommended sourcing, pilot verification at customer location or at Progent's test lab, setting up transitional coexistence between Microsoft Exchange Server 2010 and Exchange 2003 or Exchange 2007, implementation the production system, deactivating the old servers, and training for customer's support group and users. Read more details about how Progent's Microsoft Exchange 2010 Migration Expertise can help your organization to move affordably and efficiently from your legacy Exchange Server environment to Microsoft Exchange Server 2010
Spam Filtering, Data Leakage Prevention plus Email Content Filtering and Email Encryption ProSight Email Guard is Progent's spam filtering, data leakage protection and email encryption solution that uses the technology of top information security vendors to provide centralized control and world-class security for all your email traffic. The hybrid structure of Progent's Email Guard managed service combines cloud-based filtering with an on-premises gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of threats from reaching your network firewall. This decreases your vulnerability to external attacks and saves system bandwidth and storage space. Email Guard's on-premises gateway appliance adds a further layer of analysis for inbound email. For outgoing email, the onsite gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also help Exchange Server to monitor and protect internal email that stays inside your corporate firewall. Learn more about Progent's ProSight Email Guard Spam Filtering, Virus Blocking, Content Filtering and Data Loss Prevention.
Upgrade Support for Microsoft Teams and Skype for Business
Progent's Microsoft Teams integrators and Skype for Business integrators can provide online and on-premises expertise for organizations of all sizes to assess the costs/benefits of migrating to Microsoft Teams or Skype for Business from any version of Lync Server or Microsoft Office Communications Server. Progent can assist you to design an on-premises, cloud-based or hybrid deployment; interface Microsoft Teams or Skype for Business with Microsoft SQL Server, Exchange, SharePoint Server and Office or Office 365; configure HA mechanisms; connect Microsoft Teams or Skype for Business with your PBX system and PSTN gateway; and interface with third-party collaboration platforms such as Cisco UC. Progent's certified information security experts can assist you create and verify a security strategy for your Microsoft Teams or Skype for Business deployment that is compliant with regulatory requirements.
Get in Touch with Progent for Microsoft Exchange Consulting
If your Pennsylvania company is in need if Microsoft Exchange Server consulting specialist, contact Progent at 800-993-9400 or go to Contact Progent.
Progent's Linux consulting experts provide small companies and developers support for managing and maintaining Linux computers that run with Microsoft-powered technology. Progent can give your organization contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA credentials. This wide range of experience offers you a convenient single source to help you build and maintain a protected and reliable mixed-platform network and communications environment that supports Linux and Microsoft coexistence by integrating MS Windows with major Linux variations including RedHat, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Exchange Server 2013 incorporates major improvements to the capabilities of Microsoft Exchange Server 2010 and delivers powerful new features as well as a redesigned architecture. These improvements affect key IT areas such as ease of administration, availability, security, operational costs, collaboration, extensibility, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you understand the potential advantages of upgrading to Microsoft Exchange 2013, design a cost-effective test and deployment plan, and train your IT team to manage your Microsoft Exchange 2013 solution. Progent also offers ongoing remote consulting and management services for Microsoft Exchange 2013.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, maintain, find and protect information related to your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save up to 50% of time thrown away trying to find vital information about your network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents required for managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether youíre making enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need as soon as you need it.
Even if your business has a small network services group and a modest IT budget, your information network can still have the same high availability and performance that once needed a substantial internal service group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-certified and Cisco-certified IT professionals, the most recent system management products for 24x7 monitoring and alerts, and economical service programs such as a help desk service to keep your mission-critical business applications and servers up and running.
Microsoft Lync 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, and both VoIP and public switched telephone network (PSTN) calling. Lync Server 2010 can enhance the functionality of Exchange, SharePoint Server and Office or Office 365 and streamlines management through integration with Active Directory. Lync 2010 can also reduce capital and operational costs by eliminating Voice-over-IP equipment and subscription services, PBX gear, or conventional teleconferencing technology. Progent's Microsoft-certified unified communications experts can provide online and on-premises support to help you to maintain and repair your current Lync Server 2010 deployment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product. Progent can also help you to design and carry out a smooth Skype for Business upgrade.
Windows Enterprise Directory requires significant field experience to configure efficiently across an enterprise. Progentís Microsoft Certified engineers are experts in designing, deploying, and maintaining sophisticated Enterprise Active Directory installations. Progentís fields of proven competence with Windows Active Directory include replication issues, multi-domain partition design, repair of corrupted AD objects, cleaning up residual legacy software configuration objects in online AD environments, and repair of unsuccessful installations of Active Directory and Active Directory-associated programs.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, update, retrieve and safeguard information related to your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be warned about upcoming expirations of SSL certificates or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate up to 50% of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents required for managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether youíre making enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you require when you need it.
The latest generation of Cisco ASA 5500-X Series of firewalls with Firepower Services deliver significantly more value than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX 500 security appliances for new deployments. Progent's Cisco-premier CCIE network experts can assist your company to manage your legacy PIX or ASA 5500 security appliances and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, configure, tune, administer and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.
Microsoft Lync Server 2013, renamed Skype for Business, allows businesses of all sizes to build a centrally managed and secure communications ecosystem that permits a Bring-Your-Own-Device computing style with instant messaging (IM), presence, audio/video and web conferencing with application sharing and whiteboard, and both IP and PSTN telephony enabled for a broad range of desktop and mobile devices. Progent's certified Lync 2013 consultants and system integrators can assist your company to assess the business benefits of Lync 2013, design an in-house, cloud-resident (via Lync Online) or mixed model suitable for your current and long-term plans, deploy Lync Server 2013 so as to speed up your return on investment, and provide live online and onsite training to your management team and end users. Progent offers in-depth expertise in critical components of a Lync 2013 solution including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to integrate Lync 2013 with popular Office and Office 365 apps such as Outlook and PowerPoint.
Progent can assist you in all facets of your upgrade to Exchange Server 2016 such as designing high availability (HA) architecture for an on-premises, cloud-based or hybrid deployment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization strategy; determining storage requirements for your virtual machines, mailbox databases and log files; configuring hardware load balancing (HLB) for high-availability client access services; designing, building and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.
Barracuda Backup is an affordable, subscription backup/restore service for small and medium-size businesses. A Barracuda Backup deployment can incorporate a purpose-built physical storage device manufactured by Barracuda or a software-based appliance with comparable functionality but which utilizes your own storage hardware. Barracuda Backup safeguards vital business data generated locally, at one or more remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a broad array of consulting services to assist your business to plan, configure, operate and repair a backup and disaster recovery solution built on Barracuda Backup.
Progent provides small and mid-size businesses professional consulting for Intrusion Protection Systems and IPsec VPN solutions from leading firewall and VPN security vendors including WatchGuard, Juniper Networks, and Symantec. Progent can help you design a detailed security plan and select the right technologies from multiple suppliers to achieve your security objectives while sticking within your budget limits.
Progent's certified security consultants can show you how to secure your Mac environment through professional services such as performing security tests, recovery from virus and denial of service attacks, configuring firewalls, implementing secure off-site and mobile connectivity, deploying automated programs for defense against viruses, spam, and malware, and creating a comprehensive security plan adapted for the specific objectives of your business network.
Progent's Cisco CCIE-certified VoIP phone and video IP phone consultants can assist you to configure, manage, and debug Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent offers support for all models of Cisco's IP phones from discontinued VoIP devices to the newest HD media phones. Progent's consultants can also help you to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly named CallManager, or with Cisco Unified CM Express to build a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Cisco Unified CM apps such as Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact solution. Progent can deliver expertise with all aspects of Cisco IP Phone integration including designing dial plans, configuring SIP gateways, installing Cisco ISR routers with CUBE VoIP networking support, and designing UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.
Progent offers Windows 2003 Cluster Server consulting to help your organization deploy fault-tolerant server clusters that can provide 24x7 uptime. Clustered Windows servers for non-stop systems include Microsoft Windows Cluster Server, SQL Cluster, and Microsoft Exchange Cluster Server. By helping you create high availability server clustering environments around Windows Clustered Server 2003, Progentís Premier Windows engineers make sure that your non-stop server clusters are set up to maximize the strategic advantage of your IT network.
Progent can provide the expertise of RIM BlackBerry-premier consultants who can help small businesses to plan, administer, and repair BlackBerry solutions affordably and effectively, eliminating the need for an internal BlackBerry specialist and minimizing the expense and hassle of supporting a mobile wireless workgroup. Progent's BlackBerry engineers offer extensive backgrounds cooperating with Progent's Microsoft-expert experts, Cisco CCIE network engineers, and CISA and CISM-certified security engineers. This wide range of knowledge, combined with Progent's efficient remote service delivery model, offers small and mid-size companies a cost-effective option for integrating BlackBerry technology productively into their IT network.
Progent's ProSight Virtual hosting services offer small companies a range of benefits such as lower capital costs, reductions in operational costs, better executive focus, enterprise-class protection, enhanced availability, and regulatory compliance.
Cisco's Firepower Next Generation Firewalls provide a major performance boost over Cisco's popular ASA 5500-X firewalls and include unified control of advanced cybersecurity capabilities like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can assist your organization to plan and carry out a smooth upgrade to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower firewalls with Cisco's cloud-based services to create and centrally manage network ecosystems that span branch offices, data centers, private clouds and public clouds.
Progent's Microsoft-certified ISA Server 2004 consultants have extensive experience with Internet Security and Acceleration Server developing ISA Server-based security installations for information systems with many sites, remote users, and mission-critical web applications. Progent's Microsoft Firewall experts are available to help your company in planning and implementing a configuration of ISA Server 2000 or ISA Server 2004 that supports your network protection needs without adversely limiting your IT system accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any later editions of ISA Server.
Microsoft SQL Server 2016 offers major improvements in speed, capacity, security and compliance, high-availability, mobile computing support, plus built-in analytics and reporting. Innovations include PolyBase for handling structured and unstructured files in one appliance for data warehousing, R language integration, Row-level Security, Mobile Report Publisher, and centralized management of on-premises and cloud-based resources. Progent's Microsoft-certified consultants can provide online and onsite expertise to help businesses of any size to deploy, administer or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft platforms such as Windows Server, Exchange Server 2016, SharePoint Server, Dynamics CRM, Skype for Business, and System Center Operations Manager (SCOM).
Progent's Linux consulting services provide small businesses and developers help with managing and maintaining Linux computers that coexist with Microsoft-based technology. Progent can give your business access to Linux experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This wide array of experience offers you a convenient single source to show you how to create and manage a secure and reliable cross-platform network and communications infrastructure that allows Linux and Microsoft interoperability by combining Microsoft Windows with leading Linux platforms including RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
Colocation data centers make it possible for businesses to share world-class data centers for housing network equipment that supports vital applications and services. Progent's Microsoft and Cisco premier consultants can help your business with all aspects of your colocation strategy such as selecting and moving to a colocation facility, creating system architecture, specifying required equipment, on-premises and on-line troubleshooting, setting up offsite system management, and training your IT staff.
Progent's business climate will allow you to become a better consultant by enhancing your information technology knowledge and boosting the satisfaction of your customers. Progent makes good on this commitment by recruiting the top consulting talent for you to work with, providing an advanced system infrastructure, running custom application tools to deliver the maximum level of support, and by optimizing proven business models for finding and keeping clients.
If you have a small business information system with 10 to 50 network users, Progent's network outsourcing services save your business from dependence on an individual independent consultant while giving you affordable and dependable access to enterprise-class network expertise. By providing network consulting help when you require it, offering specialized expertise for critical technologies, offering value-added support such as 24x7 server monitoring, and charging only for services you use, Progent offers you an economical way for maximizing the productivity and profitability of your small business network. Progent is the smart way for small organizations to create and support a robust and secure IT network and to have quick access to the experienced consulting typically available only to enterprises who can support a large in-house IT group.
Progentís Technical Response Center (TRC) provides national extended hours remote help for IT networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support engineers offer after-hours phone support and remote secure computer connection to troubleshoot and repair technical problems rapidly and affordably. The scope of technical expertise represented by Progent's staff of nationwide support professionals makes it possible to escalate even the toughest network issues to qualified specialists as required. For urgent problems, the Technical Response Center tries to answer your call for service within one hour.
Progent's Jabber consultants can provide remote or onsite expertise to assist organizations of any size to plan, implement, manage, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified CM infrastructure. Progent can provide advanced expertise for the products, technologies and services that go into creating an end-to-end Jabber collaboration solution such as Cisco network devices and management tools, Microsoft Office 365 apps, Windows and Mac desktops, Apple iOS and Google Android smartphones, SIP interfaces, Wi-Fi systems, cyber security, cloud integration, telepresence systems, PBX systems, disaster recovery preparedness, and other components of a cohesive collaboration ecosystem.
Exchange Server 2013 System Support Harrisburg-Harrisburg, PA
Progent's Microsoft consultants offer advanced expertise in implementing, using and debugging any edition of Project, Microsoft Project Server, and Project Online and can deliver a wide variety of affordable remote support services following industry best practices to assist organizations of all sizes to get all the benefits of this powerful project management solution. Services available from Progent include system design, software configuration and migration, setting up secure collaboration among onsite and offsite users, network optimization, and specialized online training.
Progent's ProSight Virtual hosting services offer small businesses a variety of benefits such as lower capital expenditures, savings on operational expense, better management focus, world-class protection, enhanced fault tolerance, and regulatory compliance.
Progentís Help Desk Co-management service makes it possible for your business to split responsibilities for Help Desk support transparently between your in-house IT staff and Progent's large roster of veteran technical support technicians and matter experts (SMEs). Progentís Help Desk Co-management service is a collaborative support solution based on the top shared PSA tool for managing end-user service requests, ticketing, ownership, progress tracking, and metrics.
Progent can assist your business in all facets of your migration to Exchange Server 2016 such as planning high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; determining storage capacity required for your VMs, databases and log files; setting up HLB for high-availability CAS services; planning, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).