Harrisburg Offsite Workforce Solutions Support Services
Solution Design, Setup, Administration and Call Center Consulting and Support Services
Enlarging your remote workforce can have a significant impact on IT architecture, security/compliance, and company workflows. Progent has 20 years of experience helping businesses of all sizes to design, deploy, administer, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can assist your Harrisburg company to select the right technologies and follow leading practices in building and maintaining a secure virtual office solution for teleworkers that facilitates collaboration and delivers maximum value. Progent can provide services that go from as-needed guidance for getting you over challenging IT roadblocks to comprehensive project management to help you carry out business-critical tasks.
Progent can assist Harrisburg, Pennsylvania businesses to with any facet of creating a high-functioning remote work ecosystem by delivering network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud integration, Call Desk augmentation, data security, backup/restore solutions, and unified management.
Network Infrastructure for a Remote Workforce
Setting up the network infrastructure needed to support an at-home workforce can be particularly challenging if you have to accommodate a mix of worker-owned equipment like PCs and notebooks, Internet routers, and Wi-Fi APs from different manufacturers and with a mix of operating systems and firmware levels. Progent's experience providing online support for both outdated as well as current IT products in remote office solutions enables you to make efficient use of your existing network infrastructure and provides you with ready access to expertise for making essential upgrades. Services offered by Progent to assist you to create a high-functioning work-at-home infrastructure include:
- Virtual Private Network (VPN) technology allows you to create a secure tunnel for authenticated at-home employees to use IT assets situated at your company datacenter or in the cloud. Progent can help your company to configure and manage VPN access between your at-home workforce and your various IT resources by providing remote VPN integration consulting. For organizations with Cisco's ASA security appliances, Progent's Cisco-certified ASA consultants can assist your at-home workers to set up Cisco's popular AnyConnect client software for secure VPN connections for a wide selection of devices such as Microsoft Windows, Mac, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure platforms allow a telecommuter to view and use a remote computer's desktop. This gives network managers more control over the computing ecosystem of at-home employees and ensures them a consistent and more productive work experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
- Routers attach at-home networks to the Internet and typically support VPN connections, home Wi-Fi connectivity, and firewalls. Progent can provide top-tier remote consulting for configuring routers from a range of manufacturers. See router configuration services from Cisco-certified experts.
- Home Wi-Fi networks, typically supporting an entire household and guests, are commonly utilized by telecommuters to connect to their Internet router for work. This can cause throughput and security problems. Progent can assist businesses to resolve these problems by delivering services like Aironet configuration expertise, Cisco-certified Meraki wireless deployment expertise, and Ubiquiti Unifi WiFi access point setup assistance.
- Internet connectivity solutions affect the speed and availability of connections between telecommuters and the corporate network. Line-of-business processes might demand redundant Internet connections in the event the primary connection fails. Progent offers expertise for picking Internet service providers, choosing appropriate bandwidth and data volume packages, and integrating redundant Internet access. See Internet connectivity solutions.
IP Voice Solutions for Remote Workers
Extending the corporate phone system to include teleworkers is critical to maintaining an effective work-at-home solution. A variety of cloud-based digital PBX products are used by SMBs to support teleworkers. Many larger organizations depend on Cisco's modern or legacy products for IP voice solutions. Progent can help businesses of any size to plan or tune a telecommuter IP voice service that delivers the versatility, transparency and security required for remote users. Progent's Cisco-certified CCIE Voice experts can provide advanced support to assist organizations tune their existing Cisco VoIP systems to support a growing at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers advanced IP telephony capabilities to devices such as VoIP phones, media processing platforms, VoIP gateways, and mixed media software deployed across the network. Unified Communications Manager manages other mixed media services like messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's Cisco Unified CM or CUCM support, refer to CUCM consulting services.
- CallManager is Cisco's earlier call-processing agent and has been superseded by CUCM. Progent's consultants can assist your company to maintain your existing CallManager environment or upgrade smoothly to Cisco's modern IP telephony solutions. To learn about Progent's support services for Cisco CallManager and Cisco's other early VoIP platforms, see Cisco CallManager consulting.
- Cisco IP Gateways provide integration with public telephony networks and with clients working beyond the corporate firewall such as telecommuters. Progent offers consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 product lines as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration consulting.
- Additional VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to expand your wide area network architecture to work with these solutions and deliver as-needed deployment and troubleshooting expertise.
Video Conferencing for an At-Home Workforce
A wide selection of voice/video conferencing products from major vendors enable virtual meetings, video and voice conferencing, chat, and screen/content sharing for both local workers and telecommuters. Many organizations use a mix of conferencing products to meet the needs of their various partners and clients. Progent's communications experts can assist you to manage your current conferencing environment and enhance the engagement of your at-home workforce.
- Skype for Business is Microsoft's leading communications product that enables presence, IM, audio and video calling and conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified consultants who can assist you to set up and maintain Skype for Business client software to support your at-home workforce. To learn more about Progent's support expertise for Skype for Business, see Skype for Business consulting services.
- FaceTime is Apple's multiuser video calling platform for compatible iOS and macOS devices. FaceTime runs over Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow up to 32 simultaneous users for video sessions. To learn more about Progent's support expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for most computing devices. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing granular content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, session recording, plus revision and playback for future reference. For details about Progent's consulting expertise for Webex as well as for additional IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conferencing, contacts, and content with capabilities such as voice/video calling, persistent chat, plus data sharing. To learn more about Progent's support services for Microsoft Teams as well as for other Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
- Additional Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting services for these products and assist your business to tune your WAN infrastructure to run them.
Microsoft Integrated Collaboration Platforms for Remote and Hybrid Workers
Microsoft's collaboration products are tightly integrated with Microsoft's familiar Office suites, providing a rich environment of productivity apps that deliver a consistent user experience for exchanging data and ideas throughout a corporate network and on a broad selection of endpoint devices. Progent has delivered online consulting services for SharePoint and Exchange since their original releases and can help your company to configure these flagship collaboration platforms to optimize the productivity of your remote workforce.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works on top of Microsoft 365 and supports third-party cloud services to deliver real-time collaboration and communication. Developed as a replacement for Skype for Business Online, Microsoft Teams and Teams Premium can enable chat, audio/video meetings that include screen sharing, calling, cloud voicemail, group email, plus file and app sharing. Teams is tightly integrated with Microsoft 365 and relies on Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Entra (previously called Azure Active Directory) for supporting its full range of capabilities. To learn more about Progent's support services for Microsoft Teams, visit planning and configuration expertise for Microsoft Teams and Teams Premium.
SharePoint utilizes web sites to allow collaboration and knowledge sharing by offering policy-driven delivery of content, workflow, and tools for looking through company-wide business data. SharePoint allows you to create secure portals that enables at-home workforce to view and edit consolidated corporate intelligence by means of Intranets (Wikis), Blogs, social networking web sites, and Web Parts. For information about Progent's SharePoint consulting expertise, go to SharePoint configuration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange expertise, see integration expertise for Microsoft Exchange.
OneDrive is Microsoft�s shared cloud file hosting and synchronization service, comparable to GoogleDrive. Remote workers can store files to OneDrive, and colleagues anywhere can access them safely through a web browser. Included with Office 365, OneDrive enables home workers to jointly author files. Edits made offline are automatically synced when you go back online. To find out about Progent's expertise for OneDrive, go to Onedrive integration experts.
Cloud Integration for Remote Workers
Progent offers affordable online support for helping organizations to build, manage and troubleshoot integrated hybrid network models that incorporate internal data centers, telecommuters, branch offices, plus public cloud resources. Progent can provide top-tier consultant for all modes of public cloud service delivery such as Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service (SaaS). Progent can help remote workers resolve problems with cloud connectivity, authentication, and cybersecurity.
Azure is a popular platform for cloud services that enables you to use IT infrastructure, servers, and critical apps running on Microsoft's extensive cloud. Azure features over 100 services services such as hosting for Windows and Linux-based virtual machines, on-demand cloud storage, email and messaging, application development with Visual Studio, and data backup. Progent can help your organization to deploy virtual machines on Azure Virtual Machines, integrate storage on Azure Storage services, streamline identity control with Azure Active Directory, and plan data backup and restore solutions with Azure Backup. Progent can also help you create protected connections to Azure for teleworkers by setting up and debugging firewalls and VPN tunnels. To find out about Progent's consulting services for Azure, refer to Microsoft Azure consulting.
Microsoft 365, previously called Office 365, is Microsoft's popular family of client productivity software and cloud-based services available on a subscription basis. Microsoft applications and cloud services are provided in a variety of plans designed for customers ranging from students and small offices to major enterprises. Progent can provide fast and affordable remote contact with experts familiar with Microsoft 365-compatible endpoint devices based on Windows, Mac, iOS, and Google Android operating systems. Progent can help your business to assess the numerous subscription bundles offered with Microsoft 365 and configure 365 apps for your teleworkers in a way that delivers top business value. For details about Progent's consulting services for Microsoft 365, refer to Microsoft 365 consulting support.
Exchange Online is among the most popular cloud-based applications in Azure-hosted Microsoft 365 product line. Microsoft 365 Exchange Online provides the advantages of reduced spending for data center infrastructure, easier management, on-demand scaling, high reliability, and other advantages associated with cloud computing. Microsoft has engineered Exchange Online to run seamlessly with local deployments of Exchange, enabling you to build hybrid information systems. Progent's certified Exchange consultants can provide occasional help to get you past challenging IT roadblocks and also offer comprehensive project management services to ensure your remote workers have convenient and secure access to your Exchange Online environment. To learn Progent's consulting expertise for Exchange Online, see Exchange Online integration and support expertise.
Amazon Web Services (AWS) is a trailblazer in the public cloud computing market and is the world's leading source of cloud-based services. Progent offers rapid and affordable online contact with cloud integration consultants who can help your organization to design, implement, maintain, and troubleshoot hybrid information networks that integrate Amazon AWS cloud services with on-premises data centers and with other public clouds such as Azure. Progent also offers access to Cisco-certified CCIE networking experts to assist your company to create a high-availability network architecture so your users have a productive computing environment regardless of whether they are working from your main office, a remote branch, at home, or on the move. To find out about Progent's consulting services for Amazon AWS, refer to Amazon AWS consulting expertise.
Google Cloud Platform is a leading suite of public cloud services that provides Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco experts can help your business to extend your existing IT resources with the Google Cloud Platform, and Progent's DBA consultants can help you make your mission-critical applications cloud ready so your remote workers can take full advantage of Google Cloud services. Progent's consultants can assist you to deploy VMs on Google Cloud Compute Engine, plan a cost-effective storage system with GCP Storage, and simplify access management for at-home workers with Google Cloud Identity services. Progent can also assist your organization to use GCP's management tools to control and monitor your GCP ecosystem. To learn, refer to Google Cloud Platform (GCP) consulting services.
Help Desk Services for Teleworkers
A sudden, company-wide transition to a telecommuter workforce, which could be motivated by a pandemic or as an element of a business continuity preparedness plan, can overwhelm even the most efficient in-house Call Desk. Progent's Help Desk services allow organizations of any size to outsource or augment their Help Desk Call Center with Progent's remote Technical Response Center team.
- Progent's Standard Call Desk support services utilize Progent's nationwide network of online technical support experts combined with world-class ticketing and follow-up software to offer an economical, advanced Support Desk. Progent's Standard Help Desk Services provide a comprehensive solution that handles all aspects of online Level 1 desktop support from help requests through ticket generation, desktop sharing, problem resolution, and reporting. A web-based User's Service Portal allows at-home employees to track or revise the status of their current trouble tickets, add details, and upload screen captures or relevant files. Desktop support services are delivered at a substantial price reduction off Progent's ordinary Level 1 desktop service charges, and Progent offers the option of fast escalation to Level 2 and Level 3 IT experts to resolve complex issues. To find out more, refer to Progent's Standard Helpdesk Services outsourcing for small and mid-size companies.
- Progent's Call Center Supplemental Service enables you to supplement your existing Call Center team by splitting delivery of Support Desk services seamlessly between your in-house IT support organization and Progent's nationwide roster of PC support engineers and subject matter experts. Progent's shared Help Desk Call Center service is based on a collective support solution based on the number one professional services automation (PSA) tool for managing help requests and ticketing, assigning ownership, tracking progress, and generating management reports. To find out how Progent's Call Desk Augmentation Services can help your company to provide best-in-class technical support to your telecommuters, see Progent's Help Desk Call Center supplementation Services.
Security and Compliance for Telecommuters
Work-from-Home (WFH) workers typically utilize their own computing devices and usually operate in a poorly secured physical environment. This increases their susceptibility to cyber attacks and calls for careful configuration of firewalls, anti-malware tools, MFA-based identity verification, remote endpoint monitoring, thorough end-user training, and the creation of security policies built on leading practices. Progent's veteran group of data security support experts can assist you to plan, implement and maintain an effective security solution that guards vital IT resources in networks that incorporate at-home workers.
Firewalls enable you to create a network that can be securely accessed by on-premises users and by teleworkers, mobile workers, suppliers, clients, and other stakeholders. Modern firewall devices allow you to configure and control different access rights to different groups of users and to scale your IT network and adjust your security profile as your company evolves and as cyber threats grow increasingly sophisticated. Progent works with both new and legacy security appliances from all leading vendors including Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. For more information about Progent's firewall integration services, see firewall integration and support expertise.
Remote Endpoint Security Monitoring makes it easy to watch over the various computers utilized by remote workers and either reject or identify and respond to modern threats such as ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a small-footprint software agent is put on every protected endpoint, watching all activity and using state-of-the-art machine learning and full execution context from SentinelOne to identify new attacks before they can spread. When a cyberattack is discovered, ProSight ASM instantly isolates the infected endpoint from the corporate network to quarantine the malware. Since the ProSight Active Security Monitoring software agent is self-contained, endpoint devices stay protected even when they are not connected to the Internet. Progent is a SentinelOne Partner, reseller, and integrator. For details about ProSight ASM, go to remote endpoint security monitoring for teleworkers.
Progent's Duo authentication Services utilize Cisco's Duo technology to protect against password theft by using two-factor authentication. Duo supports single-tap identity confirmation with iOS, Google Android, and other personal devices. Using 2FA, when you sign into a secured online account and enter your password you are requested to confirm who you are via a device that only you have and that is accessed using a different network channel. A broad range of out-of-band devices can be utilized as this second means of authentication including a smartphone or wearable, a hardware/software token, a landline phone, etc. You may register multiple verification devices. For more information about Duo identity authentication services, refer to Duo MFA two-factor authentication services for at-home workers.
Security Audits can assess the vulnerability of your network to all types of outside and internal security threats for a network that incorporates an at-home workforce. Progent can run online, automated cybersecurity inventory software for rapidly and affordably uncovering a wide variety of security holes that can be surfaced via the Internet. Progent's endpoint security assessment experts, which can be managed by data security professionals with top certifications such as CISM, ISSAP, and GIAC, can help you to audit your operations and governance policies and review your network infrastructure to allow you to design top-level protection for your an at-home workforce.
Horizon3.ai's NodeZero PEN Testing Platform is a cutting-edge penetration test (pentest) product family that can deliver autonomous threat assessment of your at-home connectivity solution and your internal and perimeter networks so you can find, prioritize, fix, and verify cybersecurity weaknesses before threat actors can exploit them. Progent can help you to use NodeZero to perform thorough penetration tests of your network perimeter and your internal network in order to evaluate your current security posture. Progent can also assist you to strengthen your network security and can help you to plan and deploy a cohesive cybersecurity ecosystem that simplifies management and delivers maximum cyber defense for on-premises, cloud-based, at-home, and perimeter IT assets. To find out additional information about Progent's threat analysis services based on on NodeZero's pentest platform, refer to Consulting Services for NodeZero's Pentest Platform.
Download White Paper: Protecting a Work-From-Home (WFH) Environment
To read or download a white paper about critical things to concentrate on for securing a network that supports work-from-home staff, click:
Securing a Work-From-Home (WFH) Network White Paper. (PDF - 2.4 MB)
Data Protection for Remote Workers
Data Protection covers saving and recovering critical information in order to prevent data loss and minimize recovery time and effort in case of storage failures due to hardware issues, programming hiccups, human error, cyber attack, or any other reason. Reliable data protection solutions can be especially difficult to architect and manage in hybrid networks that combine local data centers, cloud resources, and an at-home workforce.
- Backup/Recovery strategies for an at-home workforce must address multiple types of personally owned endpoints. Progent offers fast remote access to experts knowledgeable about a wide array of platforms for backing up Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as laptops, iPads and smartphones. Popular backup/recovery products maintained by Progent's data protection consultants include Barracuda Backup, Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Retrospect, and Time Machine. To back up data spread throughout a hybrid network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery subscription service that utilizes cloud storage and includes fine-grained recovery and unified management capabilities.
- Disaster Recovery/Business Continuity plans commonly anticipate circumstances that require a temporary switch to an at-home workforce. Progent's expert disaster recovery preparedness experts and business continuity specialists can help your business to create, document and test a DR/BC plan that addresses the process of switching to telecommuting.
Unified Management for an At-Home Workforce
Microsoft has renamed and rebundled its endpoint management platforms under the title Endpoint Manager, which encompasses Intune for cloud-based management of mobile and remote endpoints and Configuration Manager for managing onsite computers. Microsoft Endpoint Manager features a centralized environment for safeguarding corporate data by managing local, mobile, and home-based endpoint devices.
Microsoft Intune
Intune is a component of Microsoft's Endpoint Management family that also features Configuration Manager. Intune is a cloud-based service for managing and protecting remote computers and applications. Managed endpoint computers can be user owned or company owned. IT admins managing the endpoint devices of at-home workers can use Intune to deploy and validate applications on devices, push patches and certificates, configure policies for permission to access information and resources, manage passwords, establish VPN connections, control how teleworkers share data, establish threat defense, verify compliance, and erase corporate information from lost, stolen or decommissioned devices. Intune runs with iOS, Android, Windows, and macOS/OS X computers. For details about Intune and to find out how Progent can assist you to use Microsoft's Endpoint Management to administer the endpoint devices of your telecommuters, see Intune telecommuter device management expertise.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized Mobile Device Management platform that helps network administrators to keep off-premises endpoint devices up to date and secure. Workspace ONE incorporates VMware AirWatch technology for unified endpoint administration combined with VMware's Horizon virtual application delivery platform for authorization control, app management, and setup management of endpoint computers. Workspace ONE operates with devices based on Windows 10, macOS, iOS, Google Android, Chrome OS, or popular distros of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-site product through a one-time purchase. Top features of Workspace ONE include fast over-the-air provisioning of out-of-the-box laptops, immediate onboarding of new employees, policy setting and enforcement for all categories of devices, unifies reporting and analytics, an email encryption gateway, and integration with Microsoft apps and cloud-based services. For information about Progent's support services for VMware Workspace ONE, go to VMware Workspace ONE remote endpoint management consultants.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing a productive work-from-home solution for your Harrisburg, Pennsylvania organization, call
An index of content::
CheckPoint FireWalls Network Security Test
Top Ranked Check Point 19000 Quantum Force Firewalls Security Firms
Progent's Check Point Software experts can help you select and deploy Check Point Firewall and VPN utilities and hardware powered by Check Point Software's security platform to offer an affordable and effective security solution for your IT network. Progent can also help you configure other Check Point technologies such as ZoneAlarm and Check Point Series 80 firewalls with security solutions from other vendors and provide a single stop for on-going technical support, administration, training, and consulting expertise.
Setup and Support Windows Desktop Simulation on Apple Mac
Windows PC Simulation on Mac Outsourcing
For companies that have a combination of Apple Mac and Windows desktops, there exist two basic alternatives for running Windows-only software on a Mac: an external connection to an actual Windows computer or local simulation of a Microsoft Windows environment on a computer. Microsoft's Remote Desktop Connection Client for Apple Mac allows you to connect a Mac to a remote Windows-based PC to run Microsoft Windows software and access network resources. Virtual PC for Apple Mac simulates Windows on an Apple Mac computer so you are able to run Microsoft Windows software directly. Progent's macOS and Mac OS X technology support experts can assist your company to maintain these products for running Windows software on your Macs and can in addition help your company to assess and configure third-party solutions for Microsoft Windows PC emulation.
Cisco switch patch management Engineer
Consulting Services Wi-Fi controllers patch management
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Engineers 64-bit Computing
Top 64-bit Upgrade Technology Consulting
Progent's Microsoft-certified consultants can assist your organization to enhance your application servers and/or workstations from 32 to 64 bits. Progent can help your company to calculate the costs and advantages of migrating to 64-bit computing, plan an efficient upgrade strategy that minimizes operational interruptions, and provide inexpensive, professional online support to assist you to configure 64-bit operating systems and application programs on your existing computers.
NotPetya ransomware recovery Consultants
ransomware business recovery Specialist
Progent's ransomware consultants can help you to evaluate your ransomware defenses, monitor and protect your network, help with settlement negotiations with a hacker, and rebuild an information system damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Microsoft Entra Connect Consultant Services
Consultant Services Azure Planning
Progent can help companies of all sizes to migrate any part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT management and lower hardware expense. Azure includes a comprehensive library of cloud services and Progent can help you to understand the advantages and restrictions of various cloud networking models supported by Azure. Progent can show you how to manage cloud-based or hybrid cloud and on-premises applications and network infrastructure and make sure that you sidestep the common mistakes small organizations make when moving to a public cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also show you how to configure perimeter firewalls and IPsec VPN tunnels and also to integrate Apple iOS devices and Google Android smartphones and tablets.
Microsoft Certified Partner Services Dynamics GP Customization
Expert Microsoft Certified Dynamics GP Integration Manager Consultants
Progent's background providing Microsoft .NET services and SQL Server help, and Progent's programming experience with VBasic, XML, and other developer tools enable Progent to create specialized mission-critical programs and eCommerce environments that integrate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP reporting services can help you design reports that let you analyze your business more effectively, transforming raw information into valuable insights into your business.
Outsourcing Wi-Fi RF Coverage Maps
Wireless LAN Site Survey Remote Troubleshooting
Progent's Wi-Fi site survey and predictive modeling make it easy to plan, install and debug a Wi-Fi network customized for your environment, providing your business a WLAN that delivers the reception, performance, capacity, QoS, data protection, and hand-off ability your business requires. Wi-Fi site survey services from Progent include online predictive modeling for planning a wireless LAN and onsite survey services for validating, optimizing, and troubleshooting an operational wireless network.
Juniper Firewalls Security Consultant
Security Consulting Juniper Firewall/VPN
Progent's Juniper-authorized NetScreen consultants can assist you to configure and integrate NetScreen 5000 series routers, upgrade from older NetScreen products to the latest Juniper products, and repair network infrastructure issues in all-Juniper or mixed-vendor systems.
24 Hour Network Consulting Remote NinjaOne Server Management
NinjaOne Automated Desktop Monitoring Network Engineer
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to keep your IT system operating at peak levels by checking the state of critical devices.
Windows 2003 Server Information Technology Consulting
Computer Consulting Windows 2003 Server
The service background of Progent's certified Windows Server consulting team, with an average of over 10 years of support in Microsoft integration, ensures you success in identifying the version and configuration of Windows 2003 Server that aligns best with your company's goals. Progent can also help you with planning, installing, managing and troubleshooting sophisticated IT solutions powered by Windows Server, and can streamline your migration from Windows 2000 Server or Microsoft Windows NT.
Open Now Microsoft Azure Active Directory Developer Firm
MCSE Expert Certified Azure Hybrid integration Consulting
Progent's consultants can help you to plan and carry out an efficient move from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity services across on-premises and cloud resources.
Consultants Google Cloud Backup
Engineer Google Cloud SQL
Progent can provide affordable remote and onsite consulting to help businesses to move any part of their critical IT resources to Google Cloud Platform (GCP). This can save management hassle and equipment expense and allow access to Google's cutting edge AI and machine learning tools. Progent can help your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness evaluation, system design, testing, deployment, administration, performance tuning, software license management, disaster recovery solutions, and security.
Consult Web Application Security Testing
Consulting Services Internal Security Inventory
Progent offers several network security packages intended to provide larger corporations an impartial and thorough security assessment from a team of certified security consultants. All Progent's network security evaluation bundles feature a collection of procedures including network scans from inside and from beyond the corporate security perimeter, professional analysis of results by certified security consultants, creation of a paper documenting the findings, plus an interactive concise executive summary and an in-depth live review for internal IT administrators.
Great Plains Accounting Specialists
Support and Help Dynamics GP/Great Plains
Progent can show you how to plan and execute a smooth move to Microsoft Dynamics GP so that you retain your information, strengthen your protection, enhance your management reporting, take full advantage of Microsoft Office support, and reduce business interruption by creating and executing a smart migration strategy. Progent can also help train new Microsoft Dynamics GP/Great Plains users so you don't waste productivity. Progent can enhance your financial reports and business analytics by providing Crystal Reports consulting, FRx assistance, and Microsoft Excel support. Progent's background with Microsoft .NET development, Microsoft SQL Server applications, and designing with VBasic, XML and other tools make it possible to produce specialized business software and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP.
Microsoft Exchange Migration Professional Services
Microsoft Exchange 2019 Network Support Company
Progent's Microsoft-certified consultants average over a decade of experience providing email solutions for companies that range from small businesses to large corporations. Progent provides economical support for all versions of Microsoft Exchange Server to strengthen email and virus security, design fault tolerant email systems, and facilitate off-site and mobile email access. Progent's Exchange consulting services can help you in planning and carrying out a migration from an outdated SMPT server or unsupported Microsoft Email package such as Exchange 2003 to Exchange Server 2019. In addition provides integration help for Windows 10 and Windows 11 desktops using Office Outlook and can show you how to configure Microsoft Outlook Web App (OWA) for popular web browsers. For email virus defense, spam filtering and data data leak prevention, Progent offers Email Guard email filtering and encryption.
Windows Server 2022 and SCVMM Integration
Windows Server 2022 Remote Support Services
Progent's Microsoft-certified Windows Server 2022 consultants can help your company to design and implement an efficient upgrade to Windows Server 2022 using an on-premises deployment architecture or a hybrid model that combines cloud-hosted Windows Server on Azure with a datacenter-based implementation of Windows Server 2022.
Hornetsecurity Altaro 365 Total SharePoint Backup Remote Troubleshooting
Hornetsecurity Altaro M365 Teams Chat Backup On-site Support
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files stored on your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered endpoints.
Ransomware Recovery Readiness Assessment Specialist
Ransomware Recovery Preparedness Analysis Specialist
Progent's ProSight Network Audits are a fast and low-cost alternative for small and medium-size organizations to get an unbiased evaluation of the overall health of their network. Powered by a selection of the leading remote monitoring and management (RMM) tools in the industry, and supervised by Progent's certified team of information technology experts, ProSight Network Audits show you how closely the deployment of your essential network assets conform to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits like a more manageable and more secure Active Directory environment. Both options also offer the long-term advantages of state-of-the-art remote network monitoring and management technology. These advantages can include lower-cost network management, improved compliance with data security requirements, more efficient utilization of network resources, faster troubleshooting, more reliable backup and recovery, and increased uptime.
System Center 2016 Data Protection Manager Setup and Support
Data Protection Manager 2016 Disaster Recovery Consultant Services
System Center 2016 Data Protection Manager (SCDPM 2016) offers automatic backup and easy restore functions for Microsoft networks. Data Protection Manager 2016 offers application-aware backup for key platforms like Microsoft SQL Server, Exchange Server and SharePoint Server, backs up Windows and Linux VMs, supports VMs hosted by Windows Hyper-V as well as VMware, and integrates seamlessly with Azure for cloud-based backup and recovery. Progent's Microsoft-certified consultants can help organizations of any size to design, implement, manage, and repair a multi-site backup/restore system built around SCDPM 2016. Progent can help you to migrate from an older version of Data Protection Manager or from an outdated system, and Progent can tune your DPM 2016 ecosystem for on local, hosted, cloud or hybrid deployment models. Progent offers remote or onsite consulting expertise and can provide as-needed guidance to help you through technical bottlenecks or provide comprehensive project management support to help you complete your SCDPM 2016 initiative on schedule and on budget.
Computer Setup Hawaii
Georgia Computer Help
If your company does not require immediate remote support but you think you will need technical services with your network soon, you can conserve time and expenses and ensure that the right expertise will be ready when you require it by contacting a Progent sales agent and registering as a client. For details, phone 800-993-9400 or email information@progent.com.
SCOM 2012 Infrastructure Monitoring Remote Support
Data center Monitoring Computer Consulting
Progent's Microsoft-certified consultants have over a decade of background designing, implementing, enhancing and fixing SCOM environments and offer organizations of all sizes advanced online or on-premises consulting support for Microsoft SCOM 2012. Progent can assist your company to plan an architecture for SCOM 2012 servers that provides the performance and availability needed to monitor your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent can also help you to install and set up System Center 2012 Operations Manager management packs according to best practices for tracking network fabric and Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive online or onsite troubleshooting to help you to remediate serious problems detected by SCOM 2012.
SharePoint Server Professionals
SharePoint Online Consulting
Progent's Microsoft-certified consultants can help you rationalize the economic justification for implementing SharePoint 2007, consult with you on the most appropriate version of SharePoint for your circumstances, offer configuration and deployment expertise, help you to install Microsoft SQL Server as a supporting database manager, improve your network infrastructure, integrate your off-the-shelf and custom application programs to operate with Microsoft SharePoint 2007, develop a comprehensive security plan that includes portal technology, and provide troubleshooting and Help Desk support.
ProSight Reporting Infrastructure Management Integration
24-Hour ProSight Reporting Remote Network Infrastructure Management Computer Consulting
ProSight Reporting is an expanding family of in-depth reporting utilities created to integrate with the industry's top ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
24/7 Contractor Jobs Exchange messaging and groupware Consultant
Full-Time Job Work from home Cisco Engineering
Progent's business climate will allow you to become a better consultant by enhancing your technical skills and boosting the loyalty of your customers. Progent delivers this commitment by attracting the best professional experts for you to work with, offering a state-of-the-art system infrastructure, using proprietary application utilities to enable the highest level of support, and by optimizing our operational structures for attracting and maintaining clients.
Specialists Private Cloud Solutions
Virtual Server Private Cloud Hosting Consultant Services
Progent's private cloud hosting allows small and midsize organizations to run key applications like Microsoft SQL and Exchange from a hardened Tier III data center facility on fault-tolerant hardware with geographically separate backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Data Protection Manager for automatic backup replication and restoration. Smaller organizations can take advantage of Progent's private cloud hosting service to avoid major investments in the purchase, maintenance, and operation of computer hardware and data center facilities while benefiting world-class levels of system reliability and security.
Supplemental Service Desk Cost Savings Setup and Support
Co-managed Call Center Costs Specialist
Progent's Help Desk management and co-management services help companies to cut costs, enhance productivity, and respond rapidly to fast-changing business environments.
SQL Server 2019 SSAS Remote Technical Support
Largest SQL Server 2019 Big Data Cluster Online Technical Support
Progent's Microsoft-certified SQL Server 2019 experts can help your organization to evaluate the advantages for migrating to SQL Server 2019 and can deliver rapid online or onsite access to consulting experts in solution design and integration, application development, SQL Server management, and network security.
Lync Server 2013 PSTN Gateway Technology Professional
Lync Server 2013 Front End Server Professionals
Lync Server 2010 provides IM, Real Presence, voice/video conferencing, desktop sharing, as well as IP-based and traditional PSTN telephony. Microsoft Lync 2010 can enhance the capability of Microsoft Exchange Server, SharePoint Server and Office desktop or cloud-based Microsoft 365 and simplify administration via integration with Active Directory. Lync can also reduce expenses by doing away with VoIP equipment and subscription fees, PBX gear, or legacy video conferencing technology. Progent's Microsoft-certified IM and Presence consultants offer online and onsite support services to assist your company to manage and troubleshoot your current Lync Server 2010 deployment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product family. Progent can also help you to plan and execute a smooth Skype for Business migration.
24/7/365 Expert Microsoft Certified Small Business Server Premium Add-on Remote Troubleshooting
Microsoft Expert Support Outsourcing SBS 2011
Microsoft Small Business Server is a low-cost collection of essential servers that offers the foundation for a feature-rich but easy-to-manage IT network. The integration requirements of the Microsoft .NET functions bundled with Microsoft Small Business Server calls for a network consultant with hands-on background and extensive experience in designing and implementing cohesive and comprehensive business technology systems. Progent's Microsoft-certified experts have broad backgrounds with the technologies built into Microsoft SBS 2011 and SBS 2008. This experience ensures you success in installing, managing, and troubleshooting IT solutions based on the Microsoft SBS line of servers and applications.
Microsoft Teams online training Professional
24x7 Microsoft Teams Premium Professionals
Progent can help you to design a migration to Teams from Skype for Business and configure, manage, and troubleshoot a cloud-based or hybrid deployment of Teams. Progent can assist you to integrate Teams with Microsoft 365 apps, Exchange, SharePoint Online, and your PSTN gateway.
Top Ranked Benefits for Certified Remote Support Jobs
Biggest Benefits for Home Based Network Consulting Full-Time Job
Our compensation model is based on contribution, so just like being an independent contractor, your earnings are entirely driven by your work effort. Some Progent support staff focus on quality of life and choose to consult at a more relaxed pace, utilizing our flexible schedule to follow personal pursuits like mountain biking, motorcycle racing, snow boarding, fishing, vacations, or spending free time with relatives and acquaintances. Others take advantage of the opportunity to make major bucks through hard effort and extended hours. Progent completely supports either side of the spectrum and everything in the middle.
Ryuk ransomware hot line Professionals
Consulting NotPetya ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help your business to halt the progress of an active ransomware breach. Call 800-462-8800
Microsoft Certified Computer Network Support Company
Urgent Microsoft Partner Security Consulting Firms
Progent is a Microsoft Certified Partner with accredited competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners are the most successful organizations who earn the top client satisfaction and are afforded the closest operational relationship with Microsoft. The understanding, skills, and dedication needed to earn the level of Microsoft Certified Partner benefits Progent's customers by allowing Progent to offer your company better solutions for your IT system.
Setup and Support Windows 8.1 Work Folders
Help and Support Microsoft Windows 8.1 Migration
Windows 8.1 is designed to power devices ranging from smartphones and tablets to engineering workstations. An abundance of innovative features, such as its touchscreen support and iconic tile GUI, offer a broad range of benefits for companies who know how to exploit them. Progent's Windows consultants can help bring your organization up the learning curve with Microsoft Windows 8.1 and make sure you derive maximum competitive advantage from the operating system's various new and enhanced technologies.
Hornetsecurity Altaro 365 Total OneDrive Backup Consultants
Hornetsecurity Altaro M365 SharePoint Backup Online Consulting
Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to protect your Microsoft 365 mailboxes, files residing on your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered endpoints.
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