Harrisburg Remote Workforce Connectivity Consulting Partner
System Design, Configuration, Management and Help Desk Consulting Experts
Expanding your telecommuter workforce can have a major impact on IT architecture, security/compliance, and company culture. Progent has 20 years of experience helping small and mid-size businesses to plan, deploy, administer, tune, and debug IT environments that incorporate a remote workforce. Progent can help your Harrisburg organization to select the appropriate technologies and adhere to leading practices in building and maintaining a secure virtual office ecosystem for telecommuters that facilitates collaboration and returns maximum business value. Progent can provide support services that go from on demand guidance for helping you past challenging technical bottlenecks to full project management to help you carry out mission-critical initiatives.
Progent's consultants can help Harrisburg, Pennsylvania companies to with any aspect of building a high-functioning telecommuting ecosystem by providing infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, helpdesk outsourcing, data security, backup/restore solutions, and unified management.
Infrastructure for an At-Home Workforce
Integrating the network infrastructure required to support a remote work environment can be especially complex if you must accommodate a mix of worker-owned equipment like PCs and laptops, Internet routers, and Wi-Fi appliances from different manufacturers and with a variety of operating systems and firmware releases. Progent's experience delivering remote help for both legacy and modern IT products in remote office solutions enables you to make efficient use of your available network infrastructure and provides you with fast access to top-tire consultants for making necessary updates. Support services offered by Progent to assist you to implement a high-functioning work-at-home infrastructure include:
- Virtual Private Network (VPN) technology allows you to establish a secure tunnel for authenticated at-home employees to access IT assets located at your corporate datacenter or in a public cloud. Progent's consultants can assist your company to configure and manage VPN connections between your at-home workforce and your various IT resources by providing remote VPN configuration support. For businesses with Cisco's ASA firewalls, Progent's Cisco ASA consultants can help your remote workers to utilize Cisco's AnyConnect client software to provide secure VPN connections for a wide selection of endpoint devices such as Windows, Mac, iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) products enable an at-home worker to view and interact with a data center PC's desktop. This provides network managers significant control over the computing ecosystem of at-home employees and offers remote users a consistent and more productive experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
- Routers connect home computer networks to the Internet and typically support VPN tunnels, home wireless networks, and firewall services. Progent offers expert online support for deploying home routers from all major vendors. See router configuration support from Cisco-certified consultants.
- Home Wireless networks, typically supporting the whole family and visitors, are frequently utilized by telecommuters to access their router for work. This can create performance as well as cybersecurity problems. Progent can help you to mitigate these problems by delivering expertise like Aironet integration consulting, Cisco-certified Meraki WiFi deployment expertise, and Ubiquiti Unifi WiFi AP integration help.
- Internet connectivity methods impact the speed and availability of connections between telecommuters and the company network. Mission-critical applications might demand redundant Internet connections in case the normal connection fails. Progent can provide guidance for picking Internet service providers, selecting sensible service bundles, and configuring redundant Internet access. Refer to Internet connectivity integration services.
VoIP Integration for At-Home Workers
Extending the business PBX system to accommodate remote users is vital to maintaining an effective work-at-home solution. A broad range of cloud-based digital PBX platforms are popular with SMBs to support telecommuters. Many enterprises rely on Cisco's current or older products for IP voice management. Progent can help businesses of all sizes to design or tune a telecommuter IP voice service that delivers the versatility, convenience and protection required for telecommuters. Progent's Cisco-certified CCIE IP Voice consultants can provide high-level support to help businesses optimize their current Cisco IP voice environments to support an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends high-end telephony capabilities to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and mixed media apps used throughout the network. Unified Communications Manager supports additional combined media services such as unified messaging, video conferencing, and customer collaboration networks. For more information about Progent's Unified Communications Manager support, refer to Cisco Unified CM expertise.
- CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent can assist your company to support your existing CallManager deployment or upgrade efficiently to Cisco's modern IP telephony products. For details about Progent's expertise for CallManager and Cisco's other older VoIP platforms, see CallManager consulting services.
- Cisco IP Gateways provide integration with PSTN networks and with users operating outside the corporate firewall such as telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines as well as for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
- Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to update your WAN infrastructure to support these VoIP solutions and deliver as-needed integration and debugging services.
Voice/Video Conferencing for Remote Workers
A wide selection of video conferencing platforms from leading vendors support virtual discussions, video conferencing, chat, and screen sharing for both local users and teleworkers. Many organizations use multiple conferencing products to accommodate their different partners and customers. Progent's communications experts can help you to maintain your existing conferencing ecosystem and enhance the engagement of your at-home workforce.
- Skype for Business is Microsoft's popular communications platform that enables real-time presence, IM, audio and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified consultants who can assist you to deploy and manage Skype for Business clients to support your at-home workforce. To learn more about Progent's support expertise for Skype for Business, see Skype for Business integration services.
- FaceTime is Apple's multiuser video calling app for iOS, iPadOS, iPod and Mac devices. FaceTime works on Wi-Fi or cellular Internet connections. Current versions of FaceTime allow as many as 32 simultaneous users for video sessions. For details about Progent's support services for FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually all desktop or mobile devices. Delivered through Cisco's Webex Cloud, Webex services include sharing discrete content or computer screens, presentations that embed rich media such as Microsoft PowerPoint, network-based recording, plus revision and playback for training. For details about Progent's consulting services for Webex and for other video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conferencing, contacts, and information with features that include video conferencing, threaded chat, plus file sharing. For details about Progent's support expertise for Microsoft Teams and for other Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting services for these products and assist your business to tune your WAN architecture to host them.
Microsoft Collaboration Platforms for an At-Home Workforce
Microsoft's collaboration products are closely integrated with Microsoft's familiar Office and Microsoft 365 families, offering a rich ecosystem of applications that deliver a cohesive user experience for sharing information across multiple sites and on a broad selection of endpoint computers. Progent has delivered remote consulting services for Microsoft SharePoint and Exchange since their initial publication and can assist your company to tune these flagship collaboration platforms to optimize the effectiveness of your at-home workforce.
SharePoint utilizes web sites to facilitate collaboration and information sharing by offering policy-driven delivery of content, workflow, and utilities for looking through enterprise-wide information silos. SharePoint enables you to create secure portals that permits at-home workforce to see and edit consolidated business intelligence by means of Wikis, Blogs, social networking web sites, and Web Parts (Widgets). For information about Progent's SharePoint consulting services, go to SharePoint integration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange expertise, go to integration consulting for Microsoft Exchange Server.
OneDrive is Microsoft’s collaborative cloud storage service, comparable to GoogleDrive. Remote users can save files to the OneDrive service, and colleagues anywhere can share them safely through a browser. Provided with Office 365, OneDrive allows remote employees to jointly author documents. Revisions created offline are automatically synced when you reconnect to the Internet. For information about Progent's consulting services for Microsoft OneDrive, refer to Microsoft Onedrive integration experts.
Cloud Integration Services for Remote Workers
Progent can provide advanced remote support for helping businesses to build, maintain and optimize cohesive network models that include internal data centers, teleworkers, branches, plus public cloud resources. Progent can provide top-tier consultant for all types of cloud service delivery such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help at-home workers resolve issues with cloud access, authentication, and cybersecurity.
Azure is a leading platform for cloud software and services that enables you to utilize IT infrastructure, virtual servers, and critical applications hosted on Microsoft's massive cloud. Azure features more than one hundred services services such as the ability to host Windows and Linux-powered virtual machines, on-demand cloud storage, email and messaging, application development with Visual Studio, and data protection. Progent can assist you to deploy virtual machines on Azure Virtual Machines, configure storage on Azure Storage services, unify identity management with Azure AD, and design data backup and restore systems with Azure Backup. Progent can also show you how to establish protected connections to Azure services for teleworkers by setting up and troubleshooting firewalls and VPN tunnels. To learn about Progent's expertise for Microsoft Azure, see Microsoft Azure consulting services.
Office 365, rebranded Microsoft 365, is Microsoft's popular family of business productivity software and cloud-based services available on a subscription basis. Microsoft applications and services are provided in a selection of bundles intended for customers ranging from individuals and small offices to large enterprises. Progent can provide quick and affordable online contact with consultants familiar with Microsoft 365-compatible client devices running Windows, Mac, iOS, and Google Android technology. Progent can help your business to evaluate the numerous subscription bundles available for Office 365 and deploy 365 apps for your at-home workers to achieve maximum business value. For details about Progent's support services for Microsoft Office 365, see Office 365 consulting expertise.
Exchange Online is one of the most popular applications in Azure-hosted Office 365 product line. Microsoft 365 Exchange Online offers the advantages of reduced costs for physical infrastructure, simplified management, on-demand scaling, high availability, and additional advantages associated with public clouds. Microsoft has engineered Microsoft 365 Exchange Online to operate transparently with local Exchange environments, enabling you to create hybrid cloud/onsite information systems. Progent's Exchange experts can provide occasional help to guide you past challenging IT bottlenecks and also offer end-to-end project management outsourcing to make sure your telecommuters have convenient and safe access to your Microsoft 365 Exchange Online environment. For information Progent's expertise for Office 365 Exchange Online, go to Office 365 Exchange Online configuration and support consulting.
Amazon Web Services (AWS) is a trailblazer in the public cloud market and is the world's leading source of cloud-based services. Progent offers rapid and economical online contact with cloud integration consultants who can assist your business to plan, deploy, manage, and troubleshoot hybrid IT networks that incorporate Amazon AWS cloud-based services with local data centers and with other popular cloud platforms like Azure. Progent also can provide access to Cisco-certified CCIE networking consultants to assist your company to build a high-availability network model to make sure your employees have a productive computing experience whether they are working from your headquarters, a remote branch, at home, or on the road. For information about Progent's support services for Amazon AWS, see Amazon AWS integration support.
Google Cloud Platform is a leading suite of cloud computing services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco experts can help your business to expand your current IT resources with the Google Cloud, and Progent's database consultants can help you make your critical applications cloud friendly so your teleworkers can benefit fully from Google Cloud services. Progent can assist you to deploy VMs on Google Cloud Compute Engine, design a cost-effective storage system with Google Cloud Storage services, and streamline identity management for remote workers with Google Cloud Identity. Progent can also assist your business to utilize GCP's unified management tools to administer and track your GCP environment. To learn, see Google Cloud Platform (GCP) consulting services.
Help Desk Call Center Support for At-Home Workers
An emergency, company-wide switchover to a from-home business model, which might be activated by a pandemic or as a component of a disaster recovery plan, can overstretch even a high-performing in-house Help Desk. Progent's Call Center services make it possible for businesses of any size to outsource or expand their Help Desk with Progent's online Technical Response Center (TRC) services.
- Progent's Standard Help Desk support services utilize Progent's extensive team of online IT support experts along with enterprise-class trouble ticketing and follow-up technology to provide an economical, advanced Call Center. Progent's Standard Help Desk Services provide an end-to-end solution that handles all facets of online Level 1 desktop technical support from initial service requests to trouble ticket generation, desktop sharing, problem resolution, and reporting. A web-based User's Service Portal enables teleworkers to check or edit their active tickets, add information, and append screen captures and attachments. Desktop support services are provided at a significant discount off Progent's ordinary Level 1 technical service charges, and Progent offers optional rapid hand-off to Level 2 and Level 3 IT experts to deal with advanced issues. To learn more, see Progent's Standard Helpdesk Services for small and mid-size businesses.
- Progent's Help Desk Augmentation Service enables your company to supplement your existing Call Center organization by sharing responsibilities for Help Desk Call Center support transparently between your in-house IT support organization and Progent's nationwide roster of desktop support engineers and subject matter specialists. Progent's co-managed Help Desk Call Center service uses a collaborative support solution utilizing the number one PSA platform for handling service requests and ticketing, assigning ownership, tracking progress, and producing management reports. To find out how Progent's Call Center Supplementation Services can help your company to provide world-class technical support to your teleworkers, go to Progent's Help Desk Call Center supplementation Services.
Cybersecurity for Telecommuters
Telecommuters commonly use their personal computing devices and work in an unsecured area. This worsens their exposure to cyber threats and calls for judicious use of firewalls, remote monitoring, and the creation of security policies that follow leading practices. Progent's veteran roster of certified data security experts can help your business to design, implement and manage a modern cybersecurity environment that safeguards sensitive data in IT networks that include teleworkers.
- Firewalls allow companies to create a network that can be safely accessed by on-premises users and by teleworkers, mobile users, suppliers, customers, and other stakeholders. Modern firewall devices permit you to configure and manage different permissions to different groups of users and to expand your network and adjust your security profile as your company evolves and as cyber threats grow increasingly sophisticated. Progent works with both new and older security appliances from all major vendors like Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. For details about Progent's firewall integration services, refer to firewall configuration and support services.
- Online Endpoint Security Monitoring makes it possible to watch over the disparate devices used by teleworkers and either reject or identify and mitigate the latest threats such as ransomware. With ProSight Active Security Monitoring services, a lightweight agent is put on each secured endpoint, watching all activity and using advanced AI technology to detect new attacks before they can spread. When an attack is discovered, ProSight Active Security Monitoring instantly isolates the impacted endpoint from the network to quarantine the threat. Because the ProSight ASM agent is autonomous, endpoints stay protected even if they are disconnected from the Internet. For more information about ProSight ASM, refer to remote endpoint security monitoring for at-home workers.
- Security Audits can assess the vulnerability of your network to all types of external and local security attacks for a network that incorporates an at-home workforce. Progent can run online, automated cybersecurity inventory scanning for quickly and affordably uncovering a wide variety of security weaknesses that can be found over the Internet. Progent's endpoint security audit consulting services, which can be managed by network security experts with advanced certifications including CISA, CISSP, and GIAC, can help you to audit your operations and governance policies and assess your IT architecture to allow you to design top-level security for your teleworkers.
Data Protection for At-Home Workers
Data Protection covers saving and restoring vital information in order to prevent data loss and reduce restoration time in the event of storage system failures resulting from equipment issues, software hiccups, user error, malware, or other causes. Reliable data protection solutions can be particularly difficult to architect and maintain in hybrid networks that combine private data centers, cloud resources, and an at-home workforce.
- Backup/Recovery solutions for at-home workers must address multiple kinds of personally owned endpoints. Progent can provide quick online help from experts knowledgeable about a wide array of platforms for protection Windows, Apple Mac and Linux/UNIX servers and desktop computers as well as notebooks, iPads and smartphones. Leading backup/restore products supported by Progent's data protection experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To protect resources spread throughout a hybrid network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery service that uses cloud storage and includes granular recovery and centralized management capabilities.
- Disaster Recovery/Business Continuity strategies commonly envision circumstances that call for a temporary switch to telecommuting. Progent's senior disaster recovery planning consultants and business continuity planning specialists can assist your business to develop, document and test a DR/BC strategy that addresses the logistics of moving to an at-home workforce.
Unified Management for an At-Home Workforce
Microsoft has renamed and rebundled its endpoint management platforms under the name Microsoft Endpoint Manager, which encompasses Intune for cloud management of mobile and remote devices and Configuration Manager for managing onsite endpoints. Endpoint Manager features a centralized environment for protecting corporate data by controlling onsite, mobile, and home-based endpoints.
Microsoft Intune
Intune is a component of Microsoft's Endpoint Management suite that also features Microsoft Configuration Manager. Intune is a cloud service for managing and securing mobile devices and applications. Remote endpoint devices can be user owned or business owned. IT administrators managing the endpoint computers of telecommuters can utilize Intune to provision and validate applications on managed devices, push updates and certificates, configure policies for permission to access information and resources, manage passwords, establish VPN connections, control how telecommuters share data, establish threat defense, verify compliance, and erase corporate data from lost, stolen or decommissioned devices. Microsoft Intune works with iOS, Google Android, Windows, and macOS devices. To learn about Intune and to find out how Progent can assist you to use Microsoft's Endpoint Management to manage the endpoint devices of your at-home workers, refer to Intune remote endpoint management experts.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized Mobile Device Management platform that helps network managers to keep offsite endpoint devices up to date and secure. Workspace ONE incorporates VMware AirWatch for centralized endpoint administration combined with VMware's Horizon virtual application delivery technology for identity control, application management, and setup management of endpoints. Workspace ONE operates with devices based on Windows 10, macOS, iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-site product through a one-time purchase. Top features of Workspace ONE include fast remote provisioning of new laptops, immediate onboarding of new users, policy setting and enforcement for all classes of endpoints, unifies management reporting and analytics, email encryption, and seamless integration with Microsoft applications and cloud products. For information about Progent's support for VMware Workspace ONE, see VMware Workspace ONE remote device management consultants.
Contact Progent for Remote Workforce Support Services
To contact Progent about creating and maintaining an efficient telecommuter solution for your Harrisburg, Pennsylvania organization, phone
An index of content::
Best Practices Computer Network Support Company
Microsoft Solutions Framework Project Methodology Network Repair Service
Progent’s team of Microsoft and Cisco Premier Certified experts average more than ten years of real-world industry experience, at the front lines of IT service, executing a wide range of IT tasks for an extensive mix of customers. Every Progent consultant shares a refined collection of personal best practices which are incorporated into company-wide leading practices training that Progent instills in its support staff. This ensures that you get not only world-class IT help, but also a consultant with proven approaches for using technical knowledge to resolve actual IT problems efficiently.
Microsoft Windows 10 Assessment and Deployment Kit Professional
Windows 10 Edge Online Help
Progent's Windows consultants can assist businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from any older release of Microsoft Windows. Remote and onsite assessment and migration services for Microsoft Windows 10 offered by Progent's consultants include ROI estimates, project coordination, application and driver compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile management, telecommuter connectivity, data and identity security, automated deployment and administration, network infrastructure design, Wi-Fi support, business continuity planning, group and personal training for IT support personnel and end users, and post-migration consulting support.
Small Business WAP500 AP Outsourcing
Technical Support Services Small Business WAP121
Progent's Cisco-certified Wi-Fi technology consulting experts can help organizations to configure, administer, and troubleshoot Cisco Small Business 100/300/500 Wi-Fi APs.
NetApp Disaster Recovery Engineers
NetApp MetroCluster Disaster Recovery Professional
Progent can provide enterprise clients the services of a certified NetApp consultant to deliver online or onsite expertise for NetApp's entire family of SAN products including ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror, SnapVauly continuous backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Areas of NetApp SAN storage technology supported by Progent include system architecture, cloud deployment, virtualization, migrations, non-disruptive patching, system management, security and compliance, disaster recovery, and troubleshooting. Progent offers Tier 3 support to assist you to resolve problems with NetApp SAN environments quickly and affordably following leading practices.
Microsoft SQL Server 2017 Mobile Reports Online Support
Immediate SQL Server 2017 Python Remote Consulting
Progent's certified SQL Server 2017 experts can assist you to plan and carry out an efficient migration from your current SQL Server deployment to SQL Server 2017.
Cisco Firewall Integration Remote Support Services
Network Consultants Cisco ASA Firewall IPS
The new Cisco ASA 5500-X Series of firewalls with Firepower Services offer substantially more performance than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-premier CCIE network consultants can help you to manage your existing PIX or ASA 5500 firewalls or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, deploy, optimize, administer and troubleshoot firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.
Amazon Marketplace Web Service development training Development Company
Amazon Marketplace Web Service Coding
Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales activities including listings, orders, payments, fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales processes, merchants can broaden their market, lower their cost of sales, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can work with your development team and provide programming, workflow integration, project management support, and training to help you shorten development time and expedite your ROI.
Project Server Developer
Microsoft Project Server 2013 Support Services
Progent's Microsoft-certified engineers offer advanced support in deploying, operating and troubleshooting all versions of Microsoft Project, Project Server, and Microsoft Project Online and can provide a broad variety of cost-effective remote consulting services based on proven best practices to assist organizations of any size to receive all the benefits of this leading platform. Services offered by Progent include solution design, software configuration and migration, strategies for secure collaboration among local and remote or mobile users, network optimization, and customized online training.
Engineers Server Monitoring
ProSight Patch Management Automation On-site Technical Support
ProSight LAN Watch is Progent’s server and endpoint monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system running efficiently by tracking the health of critical devices that power your information system. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your designated IT management staff and your assigned Progent consultant so that any looming problems can be resolved before they can disrupt productivity.
Microsoft Solutions Framework Project Methodology Technology Consulting
Problem Escalation Through Teamwork Integration Firms
Progent’s team of Microsoft and Cisco Certified consultants average more than ten years of real-world industry background, at the forefront of network service, performing a wide variety of technical projects for an extensive array of businesses. Each Progent consultant shares a proven set of personal best practices which are combined into shared best practices training that Progent teaches its consulting personnel. This guarantees that you get not just expert IT skills, but also a consultant with proven approaches for applying technical knowledge to solve real-world IT problems quickly.
Live Communications Server 2007 Technology Professional
Microsoft LCS Server 2007 Consultant
MS Communications Server provides IM and presence as part of an extensible, enterprise-grade solution featuring advanced security, transparent integration with popular Microsoft software, an extendable, industry-standard development environment, and compliance with regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. The product allows lower costs and improved operational efficiencies, enhanced worker output, and stronger IP security. MS Communications Server 2007 has been superseded by Lync, which in turn has been replaced by Skype for Business. Progent's certified unified communications consultants can provide remote and onsite configuration support and mediation help for your Office Communications Server environment and can help your organization to evaluate the costs and benefits of upgrading to Skype for Business. Progent can also help you to plan and implement a smooth migration that will add significant strategic value to your information network
Consulting Services ISSAP Certified Security Architecture
Specialists ISSAP Certified Cybersecurity
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP status as a result of thorough examination and significant experience with network security architecture. ISSAP consultants have comprehensive understanding of access control mechanisms and techniques, telecommunications and network infrastructure security, cryptography, requirements analysis, business continuity and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-premier security specialists can assist your company with all phases of architecture security.
Microsoft Dynamics GP Migration Planning Consultants
Microsoft Dynamics GP System Migration Consult
Progent has delivered support for Dynamics GP and Great Plains ERP software for nearly two decades and Progent has delivered integration, software development, education, and troubleshooting services since the product's original release. Progent can provide advanced support for updating out of date Dynamics GP deployments. Progent can assist you to design, pilot, and carry out an efficient upgrade from a a legacy version of GP to the current edition of Dynamics GP.
FRx Reports Remote Support
MySQL development Specialist
Progent’s team of expert software programmers, database designers, and program managers can help enterprise clients to carry out development programs for Microsoft Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to veteran program managers for high-level planning and project co-ordination or Progent can help customers plug expertise gaps by offering relational database designers and software programmers skilled in building RDBMS applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can help clients to incorporate SharePoint with other applications like SQL Server and Excel to build data-driven intranets and portal sites. Progent also can provide expertise with web development tools and can assist clients to create, enhance, troubleshoot, or port web applications to take advantage of the latest advances in web technology.
Open Now Windows 2000 Consultants
Top Rated Windows 2000 Information Technology Consulting
Progent's Microsoft-certified Windows Server 2000 consultants offer computer support and IT consulting services for the entire family of Microsoft .NET Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Microsoft Windows 2000 Server integration, update, and support services include system planning, installation, project management, on-site and off-site support, Call Center outsourcing, professional security analysis, turn-key outsourcing, and cost-effective co-sourcing.
Support Outsourcing Work from Home Helpdesk Services
Teleworker Helpdesk IT Consulting
Progent can provide small and medium-size companies overflow or fully outsourced Help Desk call center services for teleworkers.
Part-Time CIO Support Services
Top Rated Chief Information Officer IT Services
Progent can provide small companies with an information management professional who can act as a part-time CIO. This part-time CIO can offer long-term direction to help you deploy appropriate IT products to improve business operations so they match better with your corporate goals. Your company can develop and install a well conceived information technology strategy without absorbing the cost of a full-time Chief Information Officer.
Top Quality Online Support Services Windows Server 2012 R2 Hyper-V
Remote Support Virtual Server Administration Website
Widows Server 2012 R2 Hyper-V advances the power of virtualization in important areas including secure multitenancy, agile infrastructure, cloud support, expandability and performance, and fault tolerance. Progent's Microsoft-certified consultants can help your business to benefit from Windows Server 2012 R2 Hyper-V to install and manage virtual servers to reduce network costs and enhance productivity.
Immediate Microsoft Operations Manager Support Outsourcing
Monitoring and Reporting Remote Consulting
Remote 24x7 network monitoring, automated alarms, and periodic reports are crucial to maintaining the proper operation of your network and avoiding preventable and costly downtime. Remote Monitoring and Management (RMM) solutions have progressed to the point that companies of any size can afford a level of network stability that was once limited to large enterprises. Progent can provide several RMM options delivered as economical services created to assist your company to detect and resolve a an array of IT network issues before they get big enough to hurt your business.
Anti-Spam Services
Antivirus Support and Setup
E-Mail Guard is a comprehensive service for defending against spam and virus attacks. E-Mail Guard handles the protection and administration of corporate email by offering constantly updated spam and virus filtering, policy administration, content testing, and defense against email-borne directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also features tracking, management and analysis tools plus outgoing email filtering to help you repair your e-mail environment and specify and regulate company email policy.
Exchange 2013 Integration Support
Support Outsourcing Exchange 2013 Configuration
Microsoft Exchange Server 2013 incorporates major enhancements to the functionality of Exchange Server 2010 and delivers powerful innovations plus a revamped structure. These improvements affect key areas including manageability, availability, security, operational costs, teamwork, scalability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to evaluate the possible advantages of migrating to Exchange 2013, create an efficient test and rollout plan, and train your IT staff to maintain your Exchange 2013 solution. Progent also offers ongoing online consulting and support and management services for Microsoft Exchange 2013.
SQL Server 2016 Application Migration IT Consultant
SQL Server 2016 Reporting Services Technical Support Services
SQL Server 2016 introduces significant enhancements in speed, capacity, security and compliance, availability, BOYD support, and built-in analytics and reporting. Innovations include PolyBase for processing relational and non-relational files in one appliance for big data applications, Jason integration, Row-level Security, Mobile Reports, and centralized management of local and cloud operations and services. Progent's Microsoft-certified consultants can provide online and onsite support to assist businesses of any size to implement, manage or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft products including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics CRM and GP, Lync or Skype for Business, and SCOM.
Microsoft Windows 2008 Technology Consulting Services
Computer Consultant Windows Server 2012 R2
The sophistication and integration requirements of Microsoft Windows Servers requires an IT consulting team with practical expertise and in-depth familiarity with designing and building seamless, comprehensive network technology systems. The experience of Progent's Microsoft-certified consultants, which averages more than 10 years working with Microsoft technology, assures you success configuring Windows Server 2008 and Windows Server 2003 to match optimally with your business goals. Progent’s consulting support can assist you with planning, installing, managing, and supporting Windows Server systems that increase the productivity of your computer network. Progent’s consultants can help you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows Vista and other clients.
On-site Support Meraki Switch Upgrade
Meraki Switch and Access Point Professional
Cisco's Meraki line of switches are intended for sites that go from branch offices to large campuses. Progent's Cisco-certified consultants offer cost-effective remote expertise to assist your company to plan and implement a productive network architecture based on Meraki switches, streamline network monitoring and administration with Meraki's cloud-centric management tools, define policies to maintain security, develop and validate a disaster preparedness strategy, and troubleshoot technical issues associated with any aspect of your Meraki ecosystem. Progent can also assist your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to build a unified networking infrastructure.
Wireless Security Network Consulting
Small Business WiFi On-site Technical Support
Progent’s Wireless Consulting Services offer a fast, affordable option for businesses of any size to deploy, manage, monitor and troubleshoot cutting edge wireless network solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to design and deploy hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For mobile email and online applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Specialists SharePoint
Open Now SharePoint 2003 Support and Integration
Progent’s Microsoft-certified consultants can provide businesses of all sizes consulting, troubleshooting, and development expertise for SharePoint and SharePoint Online. SharePoint is an enterprise collaboration platform that uses web technology for intelligently connecting people, groups and information. Microsoft SharePoint Server provides a common spot for your workers or clients to access, manage, share and interact with useful information, documents, and applications and to communicate with one another. SharePoint allows quicker and more intelligent decisions, more effective sharing across teams and more streamlined business practices. Windows SharePoint Services join workers, customers, teams and projects with the information they’ve developed in a way that makes data easy to locate, retrieve and re-use. Progent's certified SharePoint consultants can assist you to maintain your existing SharePoint ecosystem or migrate to the current release of SharePoint.
IT Consultants Microsoft VBA for Mac
Excel for Mac Network Consultant
Microsoft Office for Mac allows Mac users to run the world's most familiar office productivity programs. Progent's Apple-certified Mac consultants can show you how to configure Mac Office on a multi-vendor environment that incorporates Apple OS X and Windows platforms so that Macintosh users can access the latest features in Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with co-workers who use Microsoft Windows. Progent's consultants have expertise with both Mac and Windows platforms and can support networks that combine Apple Macintosh with Windows systems with complete resource sharing, or environments which intentionally limit sharing between Apple Mac and Windows systems.
Best Microsoft Azure cloud integration Developer Firm
Azure and SQL Server integration Consulting Services
Progent can assist small companies to migrate any part of their computing infrastructure to Microsoft Azure. This can simplify network administration and lower hardware expense. Azure includes a comprehensive library of cloud services and Progent can help you to understand the advantages and limitations of different cloud computing architectures you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and local apps and resources and make sure you sidestep the common mistakes small companies make when migrating to a public cloud. Progent can assist you to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also help you to prepare firewalls and VPN connections and also to manage iPhones and iPads and Android handhelds.
Microsoft Lync Server 2013 IM Troubleshooting
Online Troubleshooting Lync Server 2013
Microsoft Lync Server 2010 supports IM, Presence, voice/video conferencing, desktop sharing, and both VoIP and traditional PSTN voice communication. Microsoft Lync Server 2010 can extend the functionality of Exchange Server, SharePoint and Office or Office 365 and simplify management through integration with Active Directory. Lync can also reduce expenses by eliminating VoIP equipment and subscription services, PBX gear, or legacy video conferencing technology. Progent's certified unified communications consultants offer online and onsite support services to help your company to manage and troubleshoot your existing Lync 2010 deployment or assess the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product family. Progent can also help you to design and execute a smooth Skype for Business migration.
Threat Management Gateway 2010 Onsite Technical Support
Microsoft Forefront TMG Online Consulting
Forefront Threat Management Gateway 2010 builds on the powerful security capabilities of Internet Security and Acceleration Server and offers a easily administered Internet gateway that delivers a single-server platform for an array of security features such as an application and network layer firewall, URL filtering, antimalware, IPS, reputation services, VPN control, and HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 provides comprehensive web security reporting capabilities, permits custom reporting generated by SQL Server, integrates with Active Directory to simplify policy enforcement, and can be deployed as a virtual server to cut expenses and enhance recoverability. Progent's Microsoft-certified engineers can help your company to design and execute pilot and production deployments; integrate Microsoft Forefront Threat Management Gateway with Windows Server 2008, AD, SQL Server, Exchange Server, and Microsoft SharePoint; set up Forefront TMG 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and provide continuing support and repair services. Progent's consultants can also help your organization to upgrade smoothly to Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.
Home Based Cisco Consultant Career Opportunities
Telecommuting Job Virtual Office Certified
Progent is convinced that a well architected and executed information system is a crucial piece for accelerating a firm's growth, and we apply this credo in our corporate network infrastructure. Progent has created a zero-downtime virtual office network that allows our staff engineers and authorized contractors to deliver fast and effective support, collaborate easily on challenging projects, and gain from career and personal growth by being a member of a dynamic company culture of personal drive and freedom.
After Hours Server Management Consultants
Server Consolidation Online Support
Server growth puts pressure on IT budgets and management resources. Server consolidation through a virtual architecture promises lower total cost of ownership of hardware and quicker ROI, more efficient use of servers, simplified operations, increased system uptime, and easier management. Typical usage scenarios for virtual machines are resource consolidation, economical platforms for mission-critical legacy applications running on obsolete operating systems, and inexpensive quarantine of software development or evaluation environments from production systems.
Immediate System Center 2012 Operations Manager Online Technical Support
Operations Manager Migration Remote Troubleshooting
Progent's Microsoft-certified consultants have more than a decade of experience planning, implementing, enhancing and fixing Microsoft SCOM environments and can provide companies of any size advanced online or onsite consulting services for Microsoft SCOM 2012. Progent can assist you to design an architecture for Microsoft SCOM 2012 servers that provides the performance and resilience needed to watch over your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent can also help you to install and customize System Center 2012 Operations Manager management packs according to best practices for monitoring network fabric as well as both Microsoft and third-party applications and services. Also, Progent can deliver fast remote or on-premises technical support to help you to fix critical issues detected by System Center 2012 Operations Manager.
Dynamics GP/Great Plains Technical Consultant
Great Plains On-site Support
Dynamics GP 2010 accounting is a full-featured business management solution that unifies data and operations throughout your business, communicates easily with other solutions, and connects workers, customers and suppliers regardless of time or place. Created for small to mid-size businesses, Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 provide capability for financials, management reporting, project management, inventory and order control, eCommerce, HRM, customer relationship management, field service, manufacturing, retail, and web-based business services. Progent can help you set up and maintain a robust, secure computer and communications environment to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains professionals to help your company exploit the full potential of Dynamics GP 2010.
SQL Server 2019 and Amazon Marketplace Web Service Outsourcing
SQL Server 2019 Cybersecurity Integration Services
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts can provide affordable online and on-premises expertise, software development, and debugging services for businesses of any size who want to migrate to SharePoint 2019 or SharePoint Online from prior releases of SharePoint. Progent can assist you design and execute an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines onsite and cloud-based resources into a seamless information management system.
Double Take Replication Manager Computer Consultants
Double-Take Replication Manager On-site Technical Support
DoubleTake/Carbonite Software offers a selection of products designed to deliver small companies a variety of cost-effective solutions for backing up and recovering business-critical applications such as Microsoft Exchange, Microsoft SQL Server, Blackberry, and SharePoint. Progent’s business continuity planning experts have extensive backgrounds integrating DoubleTake/Carbonite products into small business IT networks to create an advanced level of availability and disaster recovery capability at an affordable price.
Development Amazon S3 integration
Award Winning Coder Amazon AWS integration
Progent offers cost-effective remote consulting to help companies of any size to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist you with every phase of Amazon AWS integration including requirements analysis, preparedness evaluation, system design, pilot testing, configuration, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security.
Information Technology Consulting VPN
Cisco VPN Support and Integration
Cisco's security and offsite access solutions for small to mid-size companies offer a full array of easy-to-administer security hardware and software to let you safeguard your wired and wireless network infrastructure. Cisco's Virtual Private Network product family includes switches, firewalls, intrusion detection systems, and VPN solutions. Progent's professional consulting staff includes field-proven engineers with Cisco's Certified Internetwork Expert and CCNP qualifications who can assist your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security technologies that fit most closely with your corporate goals.
Exchange 2013 VoIP Online Consulting
Exchange 2013 Unified messaging Integration
Exchange Server 2013 incorporates significant enhancements to the functionality of its predecessor Exchange 2010 and introduces powerful new features as well as a revamped architecture. These enhancements affect vital facets of IT like manageability, availability, security and compliance, operational costs, teamwork, extensibility, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to understand the potential advantages of migrating to Microsoft Exchange Server 2013, design a cost-effective validation and deployment strategy, and train your IT staff to maintain your Microsoft Exchange Server 2013 environment. Progent also offers affordable online support and management services for Exchange 2013.
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