Harrisburg Remote Workforce Connectivity Support
System Planning, Configuration, Administration and Call Center Consulting
Expanding your telecommuter workforce can have a major effect on network infrastructure, security/compliance, and company culture. Progent has 20 years of experience helping SMBs to design, configure, manage, tune, and debug IT networks that incorporate work-from-home employees. Progent can help your Harrisburg company to select the appropriate technologies and follow leading practices in creating and maintaining a safe virtual office ecosystem for teleworkers that promotes teamwork and returns top value. Progent offers support services ranging from as-needed guidance for helping you past challenging technical roadblocks to comprehensive project management to help you carry out business-critical tasks.
Progent can assist Harrisburg, Pennsylvania businesses to with any aspect of creating a high-functioning work-from-home ecosystem by delivering infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk services, data security, data protection solutions, and unified management.
Infrastructure for an At-Home Workforce
Configuring the network infrastructure required for a remote workforce can be particularly challenging if you must accommodate a mix of personal hardware like desktop computers and laptops, Internet routers, and Wi-Fi APs from different vendors and with a mix of operating systems and firmware levels. Progent's background providing online support for both outdated as well as modern IT products in remote office solutions allows you to make efficient use of your existing network infrastructure and provides you with fast access to expertise for making necessary updates. Services available from Progent to help you to create a high-functioning telecommuting infrastructure include:
- Virtual Private Network technology makes it possible to create a secure connection for authenticated remote employees to access IT assets situated at your company datacenter or in a public cloud. Progent's consultants can help you to configure and manage VPN connections between your at-home workforce and your various IT resources by providing remote VPN configuration consulting. For businesses using Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall experts can assist your remote workers to set up Cisco's popular AnyConnect client software to provide safe VPN tunneling for a broad selection of endpoint devices including Windows, macOS, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure products enable a telecommuter to view and use a data center computer's desktop. This technology provides IT managers more control over the digital environment of at-home employees and offers remote users a consistent and more productive experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
- Routers attach at-home networks to the Internet and typically support VPN tunnels, home Wi-Fi connectivity, and firewalls. Progent can provide expert remote consulting for setting up home routers from a variety of vendors. See router configuration services from Cisco-certified consultants.
- Home Wi-Fi networks, often supporting an entire household and visitors, are commonly used by at-home employees to connect to their router for work. This can cause throughput and security problems. Progent can assist businesses to mitigate these issues by delivering services that include Cisco Aironet integration expertise, Cisco-certified Meraki WiFi deployment consulting, and Ubiquiti WiFi access point setup help.
- Internet access solutions affect the performance and reliability of connections between telecommuters and the company network. Line-of-business applications may require backup Internet connections in the event the normal connection breaks. Progent offers expertise for identifying ISPs, choosing appropriate service packages, and integrating redundant Internet access. Refer to Internet access integration services.
IP Voice Integration for Remote Workers
Extending the business phone system to include telecommuters is vital to supporting a productive work-at-home solution. A broad range of cloud-based digital PBX platforms are used by small and mid-size businesses to server teleworkers. Many enterprises rely on Cisco's modern or older products for VoIP solutions. Progent can help businesses of all sizes to plan or tune a telecommuter IP voice environment that delivers the versatility, transparency and security required for at-home workers. Progent's Cisco-certified CCIE Voice experts can provide advanced support to help businesses tune their current Cisco IP voice environments to support an expanding remote workforce.
- Cisco Unified Communications Manager (CUCM) delivers high-end telephony capabilities to devices such as IP phones, media processing products, Voice over IP gateways, and multimedia software used across the network. CUCM supports other combined media services such as messaging, voice/video conferencing, and team collaboration networks. For details about Progent's Cisco Unified CM or CUCM support, refer to Cisco Unified CM expertise.
- Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent can help your company to support your current CallManager environment or upgrade efficiently to Cisco's current IP telephony products. To learn about Progent's support services for CallManager and Cisco's other early IP voice platforms, refer to CallManager consulting services.
- Cisco IP Gateways enable connectivity with public telephony networks and with users working outside the corporate perimeter such as at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 product lines as well as for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
- Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to expand your wide area network architecture to support these solutions and provide as-needed configuration and debugging expertise.
Video Conferencing for Teleworkers
A wide selection of video conferencing products from leading technology companies enable virtual meetings, video and voice conferencing, chat sessions, and content sharing for both onsite workers and telecommuters. Many companies use multiple conferencing products to meet the needs of their different partners and customers. Progent can assist you to maintain your current voice/video conferencing ecosystem and enhance the experience of your at-home employees.
- Skype for Business is Microsoft's popular communications product that supports real-time presence, IM, voice and video calling and conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified specialists who can help your company to configure and manage Skype for Business client software to support your remote workforce. For details about Progent's support services for Skype for Business, refer to Skype for Business consulting experts.
- FaceTime is Apple's multiuser video phone platform for iOS and Mac devices. FaceTime runs over Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow as many as 32 concurrent users for video sessions. For details about Progent's consulting expertise for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for virtually all desktop or mobile devices. Offered via Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or computer screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, session recording, plus revision and playback for future reference and training. For details about Progent's consulting expertise for Webex as well as for additional IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conferencing, contacts, and information with capabilities such as video calling, persistent chat, plus file sharing. For details about Progent's consulting expertise for Teams as well as for additional Office 365 products, see Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging expertise for these conferencing platforms and assist your business to optimize your WAN infrastructure to run them.
Microsoft Collaboration Platforms for Teleworkers
Microsoft's collaboration products are tightly integrated with Microsoft's popular Office families, providing a powerful environment of productivity apps that create a cohesive user experience for exchanging information throughout multiple sites and on a wide selection of endpoints. Progent has delivered online consulting services for SharePoint and Exchange Server since their original publication and can assist businesses to deploy these critical collaboration products to maximize the productivity of your at-home workers.
SharePoint uses web entities to facilitate collaboration and knowledge sharing by providing policy-driven delivery of content, business processes, and tools for searching through enterprise-wide business data. SharePoint allows you to build secure web portals that allows remote workforce to view and edit aggregated business intelligence by means of Intranets (Wikis), Blogs, social networking web sites, and Web Parts (Widgets). To find out about Progent's SharePoint consulting expertise, refer to SharePoint integration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange expertise, go to planning and configuration consulting services for Microsoft Exchange.
OneDrive is Microsoft’s shared cloud storage service, similar to GoogleDrive. At-home workers can save files to the OneDrive service, and colleagues can share them safely through a web browser. Included with Office 365, OneDrive allows home employees to jointly author files. Revisions created offline are automatically synced when you reconnect to the Internet. For details about Progent's consulting expertise for Microsoft OneDrive, see Microsoft Onedrive configuration experts.
Public Cloud Integration for Teleworkers
Progent can provide advanced remote support for enabling businesses to create, maintain and troubleshoot integrated network models that incorporate physical data centers, remote workers, branches, plus cloud services. Progent can provide top-tier consultant for all modes of cloud service delivery such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help remote workers resolve problems with cloud access, identity, and security.
Microsoft Azure is a popular platform for cloud services that enables you to utilize IT infrastructure, virtual servers, and critical applications hosted on Microsoft's massive cloud. Azure offers over one hundred services services such as hosting for Windows and Linux-based VMs, on-demand cloud storage, email and messaging, application development with Visual Studio, and data protection. Progent can help you to set up virtual machines on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, streamline identity management with Azure AD, and plan data backup and recovery systems with Azure Backup. Progent can also show you how to establish protected connections to Azure for remote workers by configuring and troubleshooting firewall appliances and VPN tunnels. For details about Progent's support services for Microsoft Azure, see Microsoft Azure expertise.
Office 365, rebranded Microsoft 365, is Microsoft's popular suite of business productivity applications and cloud-based services available on a subscription basis. Microsoft applications and services are provided in a selection of bundles designed for users ranging from individuals and households to large enterprises. Progent can provide fast and easy online contact with consultants familiar with Microsoft 365-compatible endpoint devices based on Windows, Mac, iOS, and Google Android technology. Progent's experts can help you to assess the numerous subscription bundles available for Office 365 and deploy 365 applications for your telecommuters to achieve maximum business value. For details about Progent's expertise for Microsoft Office 365, see Microsoft Office 365 integration expertise.
Exchange Online is among the most popular applications in the Microsoft 365 product product suite. Office 365 Exchange Online offers the benefits of lower spending for physical infrastructure, easier management, dynamic scaling, high availability, and additional benefits associated with cloud computing. Microsoft has engineered Microsoft 365 Exchange Online to operate transparently with on-premises Exchange environments, allowing customers to build hybrid information systems. Progent's certified Exchange experts are available for as-needed help to get you past challenging technical roadblocks and also offer comprehensive project management outsourcing to ensure your teleworkers have convenient and secure access to your Exchange Online deployment. For information Progent's consulting services for Office 365 Exchange Online, see Exchange Online integration and support consulting.
Amazon AWS is a trailblazer in the public cloud arena and is the industry's leading provider of cloud services. Progent offers fast and economical online contact with cloud integration consultants who can help your organization to plan, deploy, manage, and debug hybrid IT networks that incorporate Amazon AWS cloud-based services with local resources and with other popular cloud platforms like Azure. Progent also can provide access to Cisco-certified CCIE networking consultants to assist you to build a high-uptime network architecture to make sure your employees have a consistent computing environment regardless of whether they are working from your main office, a branch office, from home, or on the road. For information about Progent's consulting services for Amazon AWS, see Amazon AWS integration support.
Google Cloud Platform (GCP) is a popular set of cloud computing services that provides Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco experts can help your organization to expand your current IT resources with the Google Cloud Platform, and Progent's database experts can show you how to make your mission-critical apps cloud ready so your at-home workers can take full advantage of Google Cloud services. Progent can assist you to set up VMs on GCP Compute Engine, design an efficient storage system with Google Cloud Storage services, and streamline access management for at-home workers with GCP Cloud Identity services. Progent's consultants can also help your business to use GCP's unified management tools to administer and track your GCP ecosystem. For details, see Google Cloud Platform (GCP) integration support.
Help Desk Call Center Support for At-Home Workers
A rapid, enterprise-wide changeover to a telecommuter business model, which might be activated by a pandemic or as a component of a business continuity process, can overstretch even the most efficient in-house Help Desk. Progent's Call Center services allow businesses to outsource or augment their Call Desk by using Progent's online Technical Response Center team.
- Progent's Standard Help Desk services leverage Progent's nationwide team of remote technical support experts along with world-class ticketing and tracking software to offer an affordable, modern Call Desk. Progent's Standard Help Desk Services provide an end-to-end solution that handles all aspects of remote Level 1 PC support from initial service requests through ticket creation, screen sharing, issue resolution, and incident reporting. A browser-based User's Service Portal enables from-home workers to track or update their active trouble tickets, add details, and append screenshots or relevant files. Technical support services are delivered at a significant price reduction off Progent's ordinary Level 1 desktop support rates, and Progent offers optional fast hand-off to Level 2 and Level 3 IT experts to resolve advanced problems. For more information, see Progent's Standard Helpdesk Services outsourcing for small and mid-size companies.
- Progent's Call Center Augmentation Service enables your business to augment your current Call Center organization by sharing responsibilities for Help Desk Call Center services transparently between your regular support personnel and Progent's nationwide roster of PC support technicians and subject matter specialists. Progent's co-managed Support Desk service is based on a collaborative support solution utilizing the number one professional services automation tool for handling service requests and trouble tickets, assigning responsibility, tracking progress, and generating reports. To find out how Progent's Support Desk Augmentation Services can help your business to deliver world-class IT support to your at-home workforce, visit Progent's Call Desk supplementation Services.
Security for Teleworkers
Telecommuters commonly run their own equipment and work in a physically unsecured environment. This worsens their exposure to cyber attacks and requires careful deployment of security appliances, remote endpoint monitoring, and the creation of policies in compliance with best practices. Progent's veteran roster of certified cybersecurity experts can help your company to plan, deploy and administer a compliant security solution that protects sensitive information in networks that incorporate teleworkers.
- Firewalls allow you to build a network environment that can be safely accessed by on-premises users as well as by an at-home workforce, mobile users, vendors, clients, and the public. Next-generation firewall devices allow you to assign and manage different permissions to various classes of users and to expand your IT network and modify your security profile as your company evolves and as network attacks become more sophisticated. Progent works with both current and legacy security appliances from all leading manufacturers like Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. To learn more about Progent's firewall configuration services, see firewall configuration and support expertise.
- Remote Endpoint Security Monitoring makes it possible to track the disparate devices used by remote workers and either reject or spot and mitigate modern threats like ransomware. With ProSight Active Security Monitoring services, a lightweight software agent is put on each protected endpoint, monitoring all activity and using state-of-the-art AI technology to identify zero-day threats before they can spread. When a cyberattack is spotted, ProSight Active Security Monitoring immediately disconnects the targeted endpoint from the corporate network to contain the threat. Since the ProSight ASM agent is self-contained, endpoints stay secure even when they are disconnected from the Internet. To find out more about ProSight ASM, go to remote endpoint monitoring for telecommuters.
- Security Audits can evaluate the exposure of your network to all classes of external and internal security attacks for an environment that includes an at-home workforce. Progent can deploy online, automated security inventory scanning for rapidly and affordably uncovering a broad range of security weaknesses that can be surfaced over the Internet. Progent's endpoint security audit consulting services, which can be managed by network security experts with advanced credentials such as CISA, CISSP, and GIAC, can help your company to audit your operations and governance policies and review your WAN architecture to enable you to design top-level protection for your an at-home workforce.
Data Protection for Telecommuters
Data Protection covers saving and restoring vital data so as to prevent data loss and reduce recovery time and effort in the event of storage system problems resulting from equipment issues, software hiccups, human mistakes, cyber attack, or other causes. Dependable data protection strategies can be particularly challenging to architect and maintain in hybrid networks that incorporate local data centers, public clouds, and at-home workers.
- Backup/Restore strategies for remote workers must address multiple types of user-owned endpoints. Progent offers fast online help from experts knowledgeable about a wide array of products for backing up Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as notebooks, tablets and smartphones. Popular backup/restore products supported by Progent's data protection consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Retrospect, and Time Machine. To protect data distributed across a hybrid network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery subscription service that utilizes cloud storage and features fine-grained recovery and centralized management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) strategies typically anticipate scenarios that call for a quick switch to telecommuting. Progent's expert disaster recovery planning experts and business continuity consultants can assist your business to develop, document and validate a DR/BC plan that addresses the process of moving to an at-home workforce.
Unified Management for Remote Workers
Microsoft has renamed and rebundled its endpoint management platforms under the title Endpoint Manager, which encompasses Intune for cloud management of mobile and remote devices and Configuration Manager for managing local endpoints. Endpoint Manager offers a unified platform for protecting critical data by managing onsite, mobile, and home-based endpoint devices.
Microsoft Intune
Intune is a component of Microsoft's Endpoint Management suite that also features Configuration Manager. Intune is a cloud-based service for managing and securing remote devices and applications. Managed endpoint computers can be personally owned or company owned. Network administrators managing the enrolled endpoint devices of teleworkers can use Intune to deploy and authenticate applications on devices, push patches and certificates, set up policies for accessing information and resources, set passwords, establish VPN connections, control how home-based workers share data, establish threat defense, verify compliance, and erase corporate data from missing, stolen or decommissioned devices. Microsoft Intune can be used with iOS, Android, Windows, and macOS/OS X endpoints. For information about Intune and how Progent can help you to use this platform to administer the endpoint computers of your at-home workers, see Intune remote endpoint management expertise.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified Mobile Device Management platform that helps network managers to keep remote endpoints current and secure. Workspace ONE uses VMware AirWatch for unified endpoint administration along with VMware's Horizon virtual application delivery platform for identity control, application management, and configuration management of endpoint devices. Workspace ONE operates with devices based on Windows 10, macOS, Apple iOS, Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-premises deployment via a perpetual license. Key features of VMware Workspace ONE include fast remote deployment of new notebooks, immediate onboarding of new employees, policy set up and enforcement for all categories of endpoints, unifies reporting and performance analytics, an email encryption gateway, and integration with Microsoft applications and cloud-based services. To find out about Progent's expertise for VMware Workspace ONE, see VMware Workspace ONE mobile device management expertise.
Contact Progent for Telecommuter Expertise
To contact Progent about building and managing a productive work-from-home environment for your Harrisburg, Pennsylvania business, phone
An index of content::
Carrier Routing System Engineer
1800 ISR Router Professionals
Cisco has developed a full product line of routers that includes routers designed to provide the security, bandwidth, and availability required by organizations ranging from branch offices to worldwide enterprises. Cisco routers include support for redundancy, automatic failover, and backup power for improved reliability and network uptime. Progent can help you select and configure Cisco routers to establish a reliable foundation for your IT system and to make it easy to grow as you support new users, open new offices, deploy new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent offers help with a range of routers based on the Cisco IOS operating system, including Cisco's 800 series of small office VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for the network core, as well as older 2500 and 2700 Series Routers.
Integration Services SQL Server 2014 Capacity Planning
SQL Server 2014 Database Migration Specialist
Microsoft SQL Server 2014 includes significant enhancements in critical areas such as speed, uptime, compliance, and cloud integration. SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory technology that works transparently with all types of applications including OLTP, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and on-premises consulting services such as planning, deployment, administration, troubleshooting, and application development expertise to enable businesses of any size to achieve fast return from their SQL Server 2014 investment.
24 Hour Microsoft Office System Setup
Microsoft Office 2000 Consulting Organization
Progent’s IT outsourcing services offer budget-friendly network consulting for small companies. Whether it includes designing network infrastructure, creating an in-house Help Desk or using an outside one, rolling out a new e-mail platform, monitoring your system, or developing an on-line eCommerce application, outsourcing your network engineering services can reduce costs and minimize uncertainties, allowing network support budgets to increase in a more moderate and controlled manner than is feasible by building up a large, all-purpose in-house IT organization. Progent’s Outsourcing White Paper and flyers tell you how Progent can help you build a protected and highly available network architecture for your critical applications based on Microsoft Windows such as Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Computer Consultant Altaro VM Backup Offsite
Altaro VM Backup with Azure Professionals
Altaro VM Backup offers small and mid-size organizations a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud-hosted environments and also enables low-cost cloud backup to Azure Block Blob storage. Headline capabilities include state-of-the-art inline deduplication to cut backup storage requirements, Continuous Data Protection with backup spacing as little as five minutes for minimizing your Recovery Point Objective, military-grade encryption, item-level recovery options for individual files and emails, support for Windows Cluster Shared Volumes (CSV) and for VMware vCenter for managing larger deployments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up online virtual machines without downtime. Progent is a certified Altaro partner and can provide a wide range of services to assist you to plan, deploy, manage and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup.
Exchange 2000 Server Integration Support
Microsoft Certified Expert Exchange 2000 Upgrade Upgrading
Progent is one of the most expert information technology support companies for integrating email and messaging systems based on Microsoft Exchange 2000. Progent specializes in helping small companies derive the full advantages of Microsoft Exchange Server 2000 for common situations including upgrading from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 administration.
Network Engineer iPhone and Skype for Business integration
iPhone RADIUS Online Troubleshooting
Progent offers cost-effective remote assistance to help your business to design, configure, and fix any aspect of your iPhone and Windows integration solution and is available for quick jobs to help you get past occasional technical roadblocks or long-term engagements to help you complete large-scale initiatives on schedule and within budget. Progent has expertise in on-premises, cloud-based, or hybrid networks and can help you build or maintain a resilient, secure and efficient infrastructure that is best suited to your mode of computing. Progent can also provide online or on-premises training for individuals or groups to show you how to manage and use your iOS devices in a safe, team-oriented ecosystem that optimizes the business value of your information network.
Technical Support Postini
Anti-Virus Small Business Subscription
E-Mail Guard represents a comprehensive solution for blocking spam and viruses. E-Mail Guard addresses the security and management of corporate email by providing continually improved spam and virus filtering, policy management, content filtering, and defense against email-borne DHA and DDoS attacks. E-Mail Guard also features tracking, administration and analysis tools plus outbound email filtering to help you repair your email environment and specify and enforce corporate email policy.
Windows 2008 Server Consultant Services
Windows 2019 Technical Consultant
The sophistication and integration demands of Microsoft Windows Servers calls for a network consulting firm with hands-on expertise and in-depth familiarity with designing and building cohesive, end-to-end business technology systems. The experience of Progent's Microsoft-certified experts, which averages over 10 years working with Microsoft integration, assures you success configuring Windows Server 2008 and Windows Server 2003 to match optimally with your business objectives. Progent’s IT support can help you with designing, installing, managing, and supporting Windows Server systems that increase the productivity of your computer system. Progent’s consultants can assist you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP and other desktop clients.
Microsoft Hyper-V 3.0 Server Virtualization Consultants
24-Hour Consultant Microsoft Hyper-V Server Virtualization
Progent's certified professionals can assist you to evaluate the possible advantages of Hyper-V-powered server virtualization for your company, conduct test implementations to validate Hyper-V's compatibility with your production applications, evaluate your network and server architecture for smooth operation with virtual server technology, assist you in upgrading to Windows Server 2008 and configuring Windows Hyper-V, educate your IT staff to track and manage Hyper-V, offer expert consulting support for enhancing the protection of your virtual machines, design and validate disaster recovery procedures that maximize system availability, and deliver continuing consulting and technical support including low-cost online troubleshooting and comprehensive Help Desk outsourcing.
Protecting Juniper SRX210 Router
Juniper SRX650 Router Network Security Test
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Google Cloud IAM Consulting Services
24 Hour Google Cloud Anthos Professional
Progent can provide affordable remote and onsite consulting to assist businesses to move any part of their core network resources to Google Cloud Platform services. This can save management hassle and hardware costs and enable access to Google's cutting edge machine learning tools. Progent can assist you with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, readiness assessment, architectural design, testing, configuration, administration, performance optimization, software license management, disaster recovery solutions, and security and compliance.
Consultants Cybersecurity Audit
CISA Certified Security Audit Consult
The Certified Information Systems Auditor accreditation is a prestigious achievement that represents expertise in IS security audit and control. Certified by ANSI, the CISA credential requires that consultants pass an extensive examination administered by the ISACA professional group. Progent can provide the services of a CISA-Premier network security audit professional trained to assist businesses in the areas of IS audit process, information technology enforcement, systems and architecture ROI, IT support, protection of information assets, and disaster recovery planning.
Technology Consulting SharePoint Server 2003
Windows SharePoint Services Network Consulting
Progent’s Microsoft-certified experts can provide small and midsize companies computer consulting, maintenance, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for efficiently connecting people, groups and data. SharePoint Portal Server provides a common location for your employees or clients to connect to, organize, distribute and interact with relevant information, documents, and applications and to communicate with one another. It allows quicker and more intelligent decisions, more efficient access across teams and more streamlined business practices. The primary objective of SharePoint Server is to gather together, in a relevant way, all of the diverse sources of information accessible within and outside an organization. Windows SharePoint Services join employees, customers, workgroups and projects with the information they’ve developed in a manner that makes data easy to locate, retrieve and apply.
Catalyst Switch IOS-XR Computer Consulting
Catalyst Switch EVN Online Support Services
With Catalyst switches for small and mid-size companies, Cisco enables organizations to gain all the benefits of adding intelligent services to their networks. Cisco's switch technology allows you to deploy capabilities that make your network infrastructure highly available to handle time-critical needs, expandable to facilitate growth, secure enough to protect restricted data, and designed for differentiating and controlling all traffic to optimize network performance. Progent's Cisco certified consultants can show you how to select and integrate Cisco switches appropriate for your business. Also, Progent's CISM and CISA certified security specialists can show you how to develop a comprehensive security policy and set up Cisco Catalyst switches so they help enforce your security policies. Catalyst switches that Progent provides expertise for include the Cisco Catalyst 2960 switches, Catalyst 3560 switches, Catalyst 4900 switches, and Catalyst 6500 Series Switches.
Coding Microsoft Azure integration
Azure and SCDPM integration Professional
Progent can assist small companies to migrate any part of their network infrastructure to Microsoft Azure. This can simplify network management and reduce equipment investments. Azure includes a wealth of cloud services and Progent can assist you to evaluate the benefits and limitations of various cloud networking models supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises apps and network infrastructure and make sure that you avoid the typical errors small organizations make when moving to a public cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also assist you to configure firewalls and VPN tunnels and to manage iPhones and iPads and Google Android handhelds.
Skype for Business Web Apps Server Services
Microsoft Skype for Business Presence Consulting
Progent's consultants can provide remote and onsite consulting services for companies of all sizes to evaluate the costs/benefits of migrating to Microsoft Skype for Business from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help you to design a local, cloud-based or mixed topology; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Office or Office 365; configure high-availability solutions; connect Skype for Business with your PSTN gateway; and interface with other collaboration platforms like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security consultants can assist you design and validate a security strategy for your Skype for Business deployment that is compliant with government and industry requirements.
Suse Linux Onsite Technical Support
Technical Support Fedora Linux
Progent's Linux consulting experts offer small businesses and developers help with managing and maintaining Linux systems that run with Microsoft-powered technology. Progent offers your organization access to Linux consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISA certification. This wide range of expertise offers you an easy one-stop source to help you build and maintain a protected and reliable mixed-platform network and communications solution that supports Linux and Microsoft coexistence by combining MS Windows with major Linux variations including RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
Firepower Services IT Consultants
Cisco Firepower AVC Computer Consulting
Cisco's Firepower NGFWs Firewalls deliver a major performance boost over Cisco's previous-generation ASA 5500-X security appliances and include centralized management of modern cybersecurity features such as application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall experts can help your organization to design and carry out an efficient migration to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower appliances with Cisco's cloud-based services to create and centrally manage IT environments that span branch offices, data centers, private clouds and public clouds.
Enterprise Services Project Methodology Management
Enterprise Services Project Methodology Consultancy
In conducting IT tasks for corporate clients, Progent uses a structured methodology driven by specified milestones in order to meet financial, scheduling and technical goals while reducing productivity disruption. Progent's Enterprise Services Project Methodology follows industry project management procedures based on the leading practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, design proposals, pilots, design adjustments, and expert implementation. All facets are recorded to provide a comprehensive summary of IT services performed and to help in ongoing network support.
Network Consultant Windows 2003
Windows 2003 Server Support and Setup
Progent's certified Windows 2003 Server consultants can provide computer help and IT consulting services for the entire family of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Windows Server 2000. Progent's Windows 2003 upgrade, configuration, update, and maintenance offerings include system planning, installation, project management, in-person and remote technical support and troubleshooting, Call Center services, expert security consulting, turn-key outsourcing, and cost-effective co-sourcing.
CISA Cybersecurity Audit Professional
CISA Certified Security Audit Engineer
The CISA accreditation is a prestigious qualification that indicates mastery in information system security auditing. Accredited by ANSI, the CISA accreditation has candidates undergo a comprehensive examination given by the ISACA professional group. Progent can provide the expertise of a CISA-Certified network security audit professional trained to assist companies in the areas of information systems audit process, information technology governance, network assets and infrastructure ROI, IT support, safeguarding of information resources, and business continuity preparedness.
24 Hour SBS Professionals
Specialists Microsoft SBS Server
Microsoft Small Business Server is an affordable suite of essential servers that offers the foundation for a powerful but easy-to-manage information. The integration demands of the Microsoft .NET components included with Microsoft Small Business Server 2011 requires a network expert with hands-on expertise and broad knowledge in designing and implementing cohesive end-to-end information technology solutions. Progent's Microsoft-certified experts have extensive experience with the technologies incorporated in SBS 2011 and SBS 2008. This expertise assures you success in deploying, administering, and servicing IT solutions powered by the SBS suite of servers and programs.
Small Office IT Outsource
Small Office Professionals
Progent is a leader in cost-effectively delivering enterprise-class IT help to small businesses. Progent's success in handling the network support needs of the chronically underserved small company market is the cumulative result of key technical and process innovations that have removed much of the conventional expenses out of administering network service, injected unmatched professional skill into the support mechanism, and significantly streamlined the repair cycle.
Cloud Protection for Email Engineer
Open Now ProSight Email Content Filtering Policies Consultancy
Progent's ProSight Email Guard uses the services and infrastructure of leading data security vendors to deliver centralized management and comprehensive security for your inbound and outbound email. The powerful architecture of Progent's ProSight Email Guard combines cloud-based filtering with a local security gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This reduces your exposure to inbound threats and conserves network bandwidth and storage. Email Guard's onsite security gateway device provides a deeper level of analysis for inbound email. For outbound email, the onsite gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The local security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter.
Apple OS X Tiger Online Help
Macintosh OSX Engineer
Progent's consultants offer Apple macOS and Mac OS X users a variety of services such as workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Entourage and email help, security services, and custom training. Progent can help businesses to upgrade to macOS from OS X or other earlier editions of Apple OS X and Progent can provide expertise with Apple Mac applications. Progent's specialists in Apple technology can also help your business with iPhone support and iPad management, or migrating to iCloud. For computer networks based solely on macOS or OS X or for networks incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of planning, integrating and maintaining a network environment that is available, secure, efficient and aligned with your organization's business goals.
Cisco VoIP Migration Consultant
Small Business IT Support Firms Cisco Security
Progent's Cisco CCIE-certified networking experts have extensive experience assisting Internet Service Providers to design, implement, manage, tune, and debug fault-tolerant, extensible network solutions suitable for public networks.
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