Harrisburg Remote Workforce Connectivity Consulting Partner
System Infrastructure Setup Consulting Services
Enlarging your telecommuter workforce can have a major impact on IT infrastructure, cybersecurity, and company processes. Progent has two decades of experience assisting SMBs to design, deploy, manage, tune, and troubleshoot IT networks that incorporate at-home workers. Progent can assist your Harrisburg organization to select the appropriate technologies and adhere to leading practices in building and operating a safe virtual solution for teleworkers that facilitates collaboration and returns maximum value. Progent offers support services that go from on demand guidance for getting you past occasional IT bottlenecks to comprehensive project management or co-management to help you carry out mission-critical tasks.
Progent's consultants can help Harrisburg, Pennsylvania businesses to with any facet of building a high-performing telecommuting environment by providing infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk augmentation, security monitoring, backup/restore solutions, and streamlined management.
Infrastructure for an At-Home Workforce
Configuring the physical and software infrastructure required for an at-home workforce can be particularly complex if you must accommodate a mix of personal hardware like desktop computers and laptops, Internet routers, and Wi-Fi appliances from different vendors and with a variety of OS software and firmware releases. Progent's background delivering remote support for both legacy and current technologies in remote office solutions allows you to make cost-effective use of your available infrastructure and offers fast access to top-tire consultants for making essential upgrades. Services offered by Progent to assist your company to create a high-functioning work-at-home infrastructure include:
- VPN technology allows you to establish a safe connection for authenticated at-home workers to access IT resources located at your corporate datacenter or in a public cloud. Progent can assist your company to configure and maintain VPN access between your teleworkers and your key IT resources by providing remote VPN integration consulting. For organizations with Cisco's ASA firewalls, Progent's Cisco ASA Firewall consultants can help your at-home workers to utilize Cisco's AnyConnect client software for safe VPN tunneling for a wide range of devices such as Microsoft Windows, macOS, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) platforms enable a teleworker to view and use a remote PC's desktop. This technology provides network managers significant control over the digital environment of at-home employees and offers remote users a consistent and more productive experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
- Routers connect at-home computer networks to the Internet and typically support VPN tunnels, home wireless networks, and firewall services. Progent can provide top-tier remote support for setting up routers from a variety of vendors. See router integration services from Cisco-certified consultants.
- Home Wireless networks, often shared by an entire household and visitors, are frequently used by at-home employees to access their Internet router for work. This can cause performance and cybersecurity problems. Progent can assist businesses to resolve these issues by delivering services like Cisco Aironet integration consulting, Cisco-certified Meraki WiFi installation consulting, and Ubiquiti Unifi WiFi AP setup help.
- Internet connectivity methods impact the speed and reliability of connections between at-home workers and the corporate network. Business-critical applications might demand backup Internet connections in the event the primary connection breaks. Progent can provide guidance for identifying Internet service providers, picking appropriate service packages, and integrating redundant Internet connections. Refer to Internet access solutions.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing an efficient work-from-home environment for your Harrisburg, Pennsylvania company, phone
An index of content::
SQL Server 2016 Standard On-site Support
Microsoft SQL Server 2016 Consultant Services
SQL Server 2016 offers major enhancements in speed, capacity, data security, high-availability, mobile computing integration, and built-in business intelligence. Innovations include PolyBase for processing SQL and NoSQ files in one appliance for data warehousing, Jason support, Row-level Security, Mobile Reports, and centralized management of local and cloud-resident operations and services. Progent's Microsoft-certified consulting team can deliver online and onsite expertise to assist organizations of any size to implement, administer or debug any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft products such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics CRM and GP, Skype for Business, and System Center Operations Manager.
24/7/365 Juniper Junos Network and Security Manager Security Consultant
Firewall Audit Juniper Junos Configuration
Progent's Juniper-authorized network consultants can assist you to plan and deploy Juniper Firewall/VPN technology, enhance and troubleshoot your infrastructure, and upgrade efficiently from outdated devices to the latest releases. Progent's Junos OS consultants can offer support for Juniper's flagship network control software to enable your business to simplify the management and strengthen the security of your Juniper VPN devices and firewalls. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can help organizations manage environments that incorporate a mix of Juniper's OS platforms.
Part Time Job Home Based Senior Network Engineer
Home Based Network Professional Positions
Progent is convinced that a well architected and implemented network can be a vital factor for accelerating any firm's growth, and Progent applies this belief in our own system infrastructure. We have created a zero-downtime virtual office infrastructure that allows Progent's staff consultants and certified contractors to offer fast and efficient support, cooperate easily on complex jobs, and gain from professional and private maturity by acting as a member of a dynamic company ethos of self motivation and independence.
ProSight Server and Desktop RMM Professional
Automated Server Inventory Onsite Technical Support
ProSight LAN Watch is Progent's server and endpoint remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system operating at peak levels by checking the health of critical devices that drive your information system. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your designated IT management personnel and your assigned Progent engineering consultant so that all looming issues can be addressed before they have a chance to impact productivity.
CISM Testing
CISM Certified Cybersecurity Management Specialists
Progent can provide the support of CISM Certified security professionals. The Certified Information Security Manager (CISM) organization defines the basic competencies and global standards of skill that information security managers are required to master. CISM gives executive management the confidence that those who have qualified for their CISM credential possess the background and capability to deliver efficient security administration and support consulting.
Small Business WAP131 Consulting Services
24x7 Small Business WAP581 Technical Consultant
Cisco's Small Business 100, 300 and 500 series of access points are Linux-powered devices engineered as value-priced wireless APs for small offices. Progent's Cisco CCIE Wi-Fi infrastructure consultants can provide online or on-premises integration and debugging services to help your organization to plan, configure, upgrade, tune, manage and debug Cisco Small Business wireless access point deployments of any scale or architecture.
SBS 2008 Engineer
Microsoft SBS Premium Add-on On-site Support
Microsoft Small Business Server is a low-cost suite of server products that provides the basis for a powerful but easy-to-manage IT network. The IT demands of the Microsoft .NET products included with Small Business Server 2011 calls for a computer support expert with hands-on experience planning and integrating seamless, end-to-end business technology solutions. Progent's Small Business Server professionals have an average of more than a decade of background supporting business systems built on Microsoft technology. This expertise ensures you results in deploying, managing, and troubleshooting IT solutions that include the SBS Server package of servers and applications.
Temporary Staff Augmentation IT Consulting
Emergency Temporary IT Staff Augmentation Technology Consulting
Progent's short-term staff augmentation services enable you to meet sudden increases in demand for IT professionals without incurring the expense and delays that come with identifying and recruiting experienced technical workers and without adding to your permanent workforce.
Professionals Radvision Video Conferencing
Cisco Video Conferencing Consult
Progent offers the services of an accredited engineer with an extensive background deploying products from the major video conferencing/telepresence providers such as Cisco, Polycom, LifeSize and Radvision and can help your company to design, install, expand, or troubleshoot a telepresence solution that preserves your current investment and maximizes the strategic value of your IT system. Progent can also provide the expertise of infrastructure engineers able to help businesses of any size to build and maintain a network that provides the speed, reliability, security, and expandability you need to accommodate your video conferencing/telepresence environment.
Online Wireless Site Survey On-site Support
WLAN Site Survey Integration Support
Progent's wireless site survey services assist you to design, implement and debug a Wi-Fi network adapted to your environment, providing you a wireless solution that delivers the coverage, performance, capacity, QoS, data protection, and hand-off ability your company requires. Wireless survey services from Progent include remote predictive analysis for planning a wireless network and onsite survey services for confirming, optimizing, and troubleshooting an operational Wi-Fi network.
Integration Support SentinelOne Virus Recovery Experts
IT Services SentinelOne Singularity Complete Reseller
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management solution that incorporates AI software and advanced services to provide cutting-edge endpoint detection and response (EDR).
SIP Trunking Network Consultant
Consultants Cisco CUBE and SIP
Progent's Cisco-certified SIP infrastructure consultants can help your business to design, integrate, maintain, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks and offer cost-effective online or on-premises expertise to assist businesses to move smoothly to a productive communications environment that delivers fast return on investment. Progent's certified Microsoft collaboration consultants can help you to set up connections between Cisco's CUBE Session Border Controller and Microsoft's rich media applications like Skype for Business or Lync Server for connectivity to a SIP-based IP PSTN trunk.
Hybrid cloud Consulting
Enterprise hybrid cloud integration Consulting
Progent can assist your IT team to design and manage cost-effective ecosystems that support Windows and Linux operating systems and apps in either cloud-based systems or in hybrid network models that utilize local IT assets along with one or more public cloud services. To assist you to integrate public clouds with networks, Progent offers a range of cloud migration support services that include Microsoft Azure enterprise hybrid cloud planning and integration consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service development and debugging. Progent has 20 years of experience providing advanced consulting support remotely, and Progent can help you successfully carry out your cloud migration projects quickly and within your budget.
Remote Support Microsoft Windows 2008 Cluster Server
Remote Technical Support High-Availability Failover Clustered Servers
The server cluster feature set incorporated into the Datacenter and Enterprise editions of MS Windows Server 2008 is radically redesigned to streamline the deployment, setup, and management of clusters that provide improved levels of network dependability, security, efficiency, and versatility. New or enhanced features include cluster verification, easier configuration and deployment, improved cluster administration, redesigned cluster infrastructure for increased availability, hardened security and quorum structure, fewer failure points, greater storage and memory capacity, and enhancements for geographically dispersed clusters. Progent's consultants can help you evaluate the business benefits of failover clusters, design and execute a deployment, train your IT personnel to administer your cluster environment, deliver continuing consulting and support services, and produce and validate a disaster recovery plan.
Exchange 2010 Upgrade Professional
24/7 Exchange Server 2010 Upgrade Professional
Progent's Microsoft-certified consulting experts can help your organization to assess the benefits of Exchange Server 2010 for your business and can help your IT staff to design and carry out a smooth upgrade to Microsoft Exchange Server 2010 from Exchange 2003 or Exchange 2007 Server that will provide quick ROI by improving your workers' efficiency, lowering the expense of equipment and support, streamlining management, and integrating your key communications platforms.
24-7 Avaddon ransomware recovery Specialists
ransomware business recovery Professionals
Progent's proven ransomware recovery experts can assist you to restore an IT network breached by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Excel 2013 Desktop Professionals
Microsoft 365 Excel Migration Professional
Progent's Microsoft-certified Excel and Office 365 Excel consultants offer a broad range of remote support services to assist you to plan, develop, test, deploy, manage, and troubleshoot business applications based on any version of Excel, including Excel 2016 and Office 365 Excel. Progent can help you to move your current Excel applications to the newest versions of Excel, integrate Excel with iOS-powered iPhones and iPads and Android phones and tablets, and fix compatibility problems between various releases of Office Excel. Progent can provide on-demand help to organizations looking for a fast fix to a stubborn problem associated with Excel and Progent also offers full project management services for upgrading or developing mission-critical applications based on Office Excel. Progent's cost-effective webinar training for Office Excel can be customized to address the special requirements of individual users or groups.
Remote Support Services Microsoft SBS 2008
Consultant Microsoft SBS 2011
Microsoft Small Business Server (SBS) is a low-cost suite of server products that provides the foundation for a powerful but easy-to-manage IT network. The technical demands of the Microsoft .NET components bundled with Microsoft Small Business Server 2011 calls for a computer support expert with hands-on experience planning and integrating cohesive, comprehensive business technology environments. Progent's Small Business Server consultants have an average of over 10 years of experience supporting business systems powered by Microsoft products. This expertise assures you results in deploying, administering, and repairing network solutions that incorporate the Microsoft Small Business Server package of servers and applications.
Integration Services NinjaOne Automated Server Management
NinjaOne RMM Remote Server Management Technical Support
A centerpiece of Progent's Network Operations Center (NOC) is its powerful integration of NinjaOne RMM, a comprehensive remote monitoring and management solution which facilitates automated alerts and rapid incident response.
24/7/365 Aironet 1500 Access Point Online Support Services
Network Consulting Aironet Wave 2 Wi-Fi AP
Progent's Cisco CCIE-certified wireless network infrastructure consultants offer online or onsite configuration and debugging support to assist your organization to plan, implement, update, tune, administer and debug Aironet wireless AP deployments of any scale or architecture. Progent's Cisco wireless controller experts can also assist you to integrate your Wi-Fi environment with your wired network and cloud-based resources to create a seamless enterprise connectivity solution that is easy to manage and expand. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most appropriate selection, location and setup of Aironet wireless access points to work with your specific workplace design, construction, and anticipated workloads.
Testing Cybersecurity Pen Testing
Cybersecurity Penetration Testing Cybersecurity Companies
Stealth intrusion testing is a key part of any overall network security plan. Progent's security professionals can run thorough penetration tests without the knowledge of your organization's internal IT staff. Unannounced penetration testing uncovers whether current security monitoring tools such as intrusion detection warnings and event log analysis are properly configured and consistently observed. Progent can implement continuous autonomous penetration testing to map your internal/external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, harvested credentials, overlooked patches, and dangerous product defaults can be combined by threat actors into the multi-front attacks common to the latest variants of ransomware.
Consult Exchange 2003 to Exchange 2010 Upgrade
Exchange Server 2010 Upgrade Consultants
Progent's Microsoft and Cisco-certified consulting engineers can assist you to determine the value of Exchange Server 2010 for your company and can assist your IT staff to plan and carry out a smooth migration to Exchange 2010 from Exchange 2003 or Microsoft Exchange 2007 Server that will provide fast ROI by improving your productivity, cutting the expense of hardware and support, streamlining administration, and consolidating your key communications platforms.
SCCM 2012 Migration Remote Support Services
System Center 2012 Configuration Manager Consulting
Progent's Microsoft-certified consultants can assist you to plan for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade efficiently to SCCM 2012 from an older device management solution or assist you to modify your existing SCCM 2012 ecosystem to support your evolving business needs. In addition, Progent can help you to create an infrastructure that extracts the most value from SCCM by delivering advanced consulting support for associated Microsoft technologies such as ADDS, SQL Server and SQL Server Reporting Services (SSRS), and IIS.
Experts Access to External Support Databases
Network Assessment Best Practices
Progent's team of Microsoft and Cisco Certified consultants average longer than a decade of real-world industry background, at the front lines of network service, executing a broad range of technical tasks for a large array of customers. Each Progent support professional shares a refined set of individual best practices that are incorporated into shared leading practices training that Progent teaches its support personnel. This means that you get not only world-class IT skills, but also a support engineer with field-tested methods for using computer knowledge to repair real-world IT problems quickly.
Security Penetration Testing Protecting
Penetration Testing Security Consulting
Stealth intrusion testing is an important component of any comprehensive network security strategy. Progent's security professionals can perform thorough intrusion tests without the knowledge of your organization's in-house network support staff. Stealth penetration checking shows whether current security monitoring systems such as intrusion detection warnings and event history analysis are correctly set up and consistently monitored. Progent can implement continuous automatic penetration testing to map your internal/external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, compromised credentials, uninstalled patches, and unsound IT product defaults can be combined by threat actors into the multi-front attacks common to the latest variants of ransomware.
ProSight Reporting Infrastructure Monitoring Information Technology Consulting
ProSight Reporting ConnectWise Manage Ticketing Configuration
ProSight Reporting is a growing suite of real-time reporting tools designed to integrate with the leading ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
24x7x365 SQL Server 2014 and Windows Server 2012 R2 Technology Consulting Services
SQL Server 2014 and Windows Server 2012 R2 Network Consulting
SQL Server 2014 incorporates major enhancements in key areas such as performance, uptime, compliance, and cloud readiness. SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory technology that works seamlessly with all types of applications including Online Transaction Processing (OLTP), data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and onsite services that include system design, deployment, management, troubleshooting, and software development services to help organizations of all sizes to achieve fast return from their SQL Server 2014 deployment.
Specialist Windows Server 2022 Windows Admin Center
Windows Server 2022 Computer Consulting
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your organization to design and carry out an efficient upgrade to Windows Server 2022 using an on-premises network architecture or a hybrid model that combines cloud-based Windows Server Online with a self-hosted installation of Windows Server 2022.
Immediate Windows 2019 Hyper-V Network Consulting
Windows Server 2019 Hyper-V IT Services
Progent's certified Windows Server 2019 experts can assist your company to design and implement an efficient migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers significant improvements in capacity, performance, manageability, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, availability, and container support.
24/7 Microsoft Certified Expert Exchange 2013 Compliance Online Support Services
Exchange 2013 Unified communications Online Troubleshooting
Exchange 2013 includes major improvements to the capabilities of its predecessor Microsoft Exchange Server 2010 and introduces important new features as well as a revamped architecture. These improvements affect key IT areas including ease of administration, availability, security and compliance, operational costs, collaboration, scalability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to understand the potential business benefits of migrating to Exchange 2013, create a cost-effective test and rollout plan, and educate your IT staff to manage your Microsoft Exchange 2013 solution. Progent also offers affordable remote consulting and management for Exchange Server 2013.
Fortinet 6500 Series Firewalls Support Services
Fortinet 6500 Series Firewalls Technical Support Services
Fortinet FortiGate next-generation firewalls are industry leaders in offering top performance for encrypted data inspection. Progent's Fortinet FortiGate firewall experts can assist your business to integrate your Fortinet security appliances to protect your digital assets at the network edge, within the data center core, at branch locations, and in the cloud.
Forefront Network Inspection System On-site Technical Support
Microsoft Forefront TMG Online Support Services
Forefront Threat Management Gateway builds on the powerful security capabilities of Microsoft Internet Security and Acceleration Server and offers a easily managed web gateway that delivers a one-server platform for an array of security features including an application and network layer firewall, URL filtering, malware inspection, IPS, application proxy, Virtual Private Network control, plus HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 includes comprehensive web security logging and reporting features, allows customized reporting powered by Microsoft SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be operated as a virtual server to lower costs and improve availability. Progent's Microsoft-certified engineers can help you to plan and execute pilot and production deployments; integrate Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, Active Directory, Microsoft SQL Server, Microsoft Exchange Server, and Microsoft SharePoint 2010; install Forefront Threat Management Gateway to run on a virtual server with Windows Hyper-V; and provide continuing consulting and troubleshooting. Progent's consultants can also assist you to migrate smoothly to Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.
macOS Technical Support Consultants
macOS Online Consultants
Progent offers national remote help and troubleshooting services for companies that operate Apple Mac environments or whose information systems include a combination of Mac with Microsoft Windows products. Progent's consultants offer Mac clients a variety of services including desktop support, upgrading to the latest version of Mac OS X from other earlier versions of Mac, plus expertise with macOS and Mac OS X applications. Progent can also assist your business with Apple iPhone and Apple iPad synchronization and troubleshooting, or migrating to Apple's iCloud services. Remote technical support provides maximum leverage for your information technology budget by extending user efficiency and shortening the time charged for network analysis and repair. Advanced remote access tools and skilled technicians and engineers combine to enable Progent to solve most IT problems without squandering time and money by traveling to your location. In the vast majority of cases your network problems can be remediated over the phone or through a combination of telephone support and remote connectivity. Progent can make available Cisco CCIE network experts and CISA and CISM premier security professionals to help you with the most difficult network issues.
Catalyst 9117 Access Point IT Consultants
Cisco EWC for Catalyst 9100 AP Support and Help
Progent's Cisco-certified Catalyst 9100 Series 802.11ax WAP experts can provide economical online and onsite support for Catalyst next-generation Wi-Fi 6 wireless APs.
Azure Active Directory Hybrid Consultant Services
Azure AD Directory PIM Support Services
Progent's consultants can assist you to design and implement an efficient move from onsite Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access services across onsite and Azure assets.
Technology Professional Amazon AWS hybrid cloud solutions
Amazon AWS hybrid cloud solutions Engineer
Progent can assist you to design and manage cost-effective environments that support Windows and Linux operating systems and apps in both cloud-based systems or in hybrid architectures that combine physical IT assets as well as one or more public cloud services. To help you to integrate public clouds with networks, Progent can provide a range of public cloud migration support services that include Microsoft Azure enterprise hybrid cloud planning and deployment consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has 20 years of experience providing advanced consulting services remotely, and Progent can make sure you complete your cloud migration projects on schedule and within your budget.
Urgent Network Consulting Supplemental Call Center Cost Savings
Integration Virtual Call Desk Economics
Progent's Helpdesk outsourcing and co-sourcing service programs enable organizations to reduce costs, improve productivity, and adjust rapidly to sudden changes in business environments.
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