Enlarging your remote workforce can have a major effect on IT infrastructure, security/compliance, and company workflows. Progent has 20 years of experience helping SMBs to design, configure, manage, optimize, and troubleshoot IT networks that support a remote workforce. Progent can assist your Harrisburg organization to select the appropriate technologies and adhere to best practices in building and operating a safe virtual ecosystem for teleworkers that facilitates collaboration and delivers maximum value. Progent offers services that go from as-needed guidance for helping you past occasional IT bottlenecks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can help Harrisburg, Pennsylvania companies to with any facet of creating a high-performing work-from-home environment by delivering network infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk augmentation, security monitoring, backup/restore solutions, and streamlined management.

Network Infrastructure for a Remote Workforce
Integrating the physical and software infrastructure needed for an at-home workforce can be especially complicated if you must manage a combination of worker-owned hardware like PCs and laptops, Internet routers, and wireless appliances from an assortment of manufacturers and with a mix of operating systems and firmware releases. Progent's experience delivering remote support for both legacy as well as current IT products in virtual office venues allows you to make efficient use of your available infrastructure and provides you with fast access to expertise for making essential updates. Services offered by Progent to help your company to implement a productive work-at-home ecosystem include:

  • VPN connectivity allows you to establish a safe tunnel for authenticated at-home workers to use IT assets located at your corporate data center or in the cloud. Progent's consultants can assist your company to deploy and manage VPN access between your at-home workforce and your various IT resources by providing online VPN integration consulting. For businesses with Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall consultants can help your at-home workers to set up Cisco's AnyConnect client software to provide secure VPN tunneling for a wide range of devices including Microsoft Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) platforms enable a teleworker to view and use a data center computer's desktop. This provides IT managers significant control over the digital ecosystem of telecommuters and ensures remote users a familiar experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
  • Routers connect home computer networks to the Internet and support VPN connections, local Wi-Fi networks, and firewalls. Progent can provide expert remote support for integrating routers from a range of manufacturers. See router integration support from Cisco-certified consultants.
  • Home Wireless networks, often supporting families and visitors, are commonly utilized by at-home employees to access their Internet router for work. This can create performance and security problems. Progent can help you to resolve these problems by providing expertise that include Aironet integration consulting, Cisco Meraki WiFi installation expertise, and Ubiquiti Unifi WiFi access point integration assistance.
  • Internet access methods affect the speed and reliability of connections between at-home workers and the company network. Business-critical applications might demand backup Internet access in the event the primary connection fails. Progent offers guidance for selecting service providers, choosing sensible service packages, and configuring redundant Internet connections. See Internet connectivity solutions.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining a productive work-from-home solution for your Harrisburg, Pennsylvania company, call 1-800-993-9400 or refer to Contact Progent.



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    Progentís Co-managed Help Desk service makes it possible for your business to split the load for Help Desk services transparently between your in-house IT team and Progent's large roster of seasoned desktop support engineers and subject matter experts. Progentís Help Desk Co-management service is an advanced support solution based on the top shared professional services automation tool for handling end-user service requests, ticketing, ownership, progress tracking, and reporting.

  • Windows 10 Cortana Online Technical Support Top Microsoft Windows 10 Upgrade Phone Support
  • Windows 2000 Help and Support Windows 2000 Server Support and Integration

  • Sun Solaris IT Consultant
    UNIX Consultancy

    Progent's Solaris family support experts provide small companies and software developers support for managing and maintaining Sun Solaris systems that run with Microsoft-based networks. Progent can give your business access to Sun Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA credentials. This wide array of expertise provides you with a convenient one-stop consulting firm to help you create and maintain a protected and robust mixed-platform network and communications infrastructure that allows Sun Solaris and Microsoft interoperability by integrating MS Windows with major versions of UNIX such as Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or leading Linux platforms such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.

  • Windows 2003 Consulting Windows Server 2003 Specialists
  • Windows 7 Help Desk Remote Consulting Windows 7 Security On-site Technical Support
  • Windows 7 Support and Integration Windows 7 Evaluation Information Technology Consulting
  • Windows 8.1 Training Troubleshooting Windows 8.1 BitLocker Consultancy Firm
  • Windows Hyper-V 2016 Containers Online Consulting Remote Windows Server Hyper-V 2016 Linux Consultants
  • Wireless EMail Technology Consulting Services Activesync Specialists
  • Wireless On-site Support Technology Consulting wireless VoIP phone integration
  • Wireless Security Consultant Services Security Audit Specialists
  • Work at Home Employees Harrisburg Consulting Experts - Collaboration Solutions Consultants Harrisburg-Mechanicsburg, PA Offsite Workforce Harrisburg Consultants - Collaboration Technology Consulting Harrisburg-Hazelton, PA
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  • Lync Server 2013 Persistent Chat Consulting Services
    Lync Server 2013 conference bridges Services

    Lync 2010 provides IM, Presence, audio and video conferencing, desktop sharing, as well as VoIP and public switched telephone network voice communication. Microsoft Lync 2010 can enhance the functionality of Microsoft Exchange, SharePoint Server and Office desktop or cloud-based Office 365 and streamlines management via integration with Windows AD. Lync can also cut expenses by doing away with Voice-over-IP equipment and subscription fees, PBX gear, or conventional video conferencing technology. Progent's certified IM and Presence experts can provide online and on-premises support services to assist your company to manage and troubleshoot your current Lync Server 2010 deployment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product family. Progent can also assist your organization to plan and execute an efficient Skype for Business migration.

  • Work from Home Employees Harrisburg Expertise - Management Systems Consulting Services Harrisburg-York, PA At Home Workforce Harrisburg Consultants - Endpoint Management Tools Expertise Harrisburg-Hazelton
  • virtual Windows desktops Specialist Citrix VDI Network Consultant
  • wireless IP phone security Consultant Aironet 1700 Access Point IT Consulting
  • Harrisburg Offsite Workforce Setup Expertise Harrisburg

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