Harrisburg Consulting Experts
IT Staff Augmentation for Computer Support Groups
Besides providing fast access to high-level IT professionals and subject matter experts (SBEs) to assist Harrisburg, Pennsylvania organizations with specific technical problems or longer-term projects, Progent offers temporary supplemental staffing to deliver more broadly defined assistance like PC support, network administration, and Help Desk response. Short-term staffing makes it possible for businesses to respond to planned or unplanned peaks in the need for IT personnel, which may be caused by scenarios such as company mergers, data center relocation, technology migration, paradigm shifts like work-from-home, disaster recovery, seasonal variations, or new compliance requirements. Short-term staffing can also cover voids resulting from the absence of in-house staff members due to scheduled vacations, illness, resignation, or other reasons.
Benefits of Progent's Temporary IT Staffing Program Progent's short-term staff augmentation services offer organizations the ability to respond to surges in requirements for network services without dealing with the expense and delays associated with reviewing and recruiting professional IT personnel and without the risk of increasing your permanent staff size.
Important features of Progent's short-term staff augmentation services include:
- Fast availability of proven IT pros
- Simple engagement, cessation, and re-engagement of services
- Seamless extension of your in-house network support team
- Comprehensive documentation of all services delivered
- Available escalation from Tier 1 up to Tier 3 services so even the toughest issues get resolved fast
- Strong relationship with a world-class, full-spectrum resource for IT expertise
Progent's shared Call Center program is a proven on-going staff expansion alternative that enables IT organizations to divide the responsibilities of Help Desk Call Center support seamlessly between their in-house network staff and Progent's nationwide team of IT support specialists. Working as a transparent extension of your in-house Call Center, Progent's co-managed Help Desk service is a collaborative support alternative based on by the leading shared professional services (PSA) tool for managing, service calls, ticketing, assigning ownership, monitoring progress, and producing management reports.
Why Choose Progent?
Progent has 20 years of background delivering online and on-premises IT expertise for organizations across the U.S. Progent’s IT experts hold advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other technology leaders. Progent's security and compliance consultants hold top certifications including CISSP-ISSAP, CISM, and CRISC. Find out more details about Progent's certifications.
Progent's Practice Areas for Harrisburg, Pennsylvania Businesses
Progent's seasoned team of certified engineers can deliver Harrisburg, Pennsylvania organizations a broad array of online technical guidance and troubleshooting services. Areas of expertise offered under Progent's reseller program for IT service firms include:
- Exchange 2019 Consulting
- Exchange 2016 Integration
- Windows Server 2019 Integration
- Windows Server 2016 Consulting
- Windows 10 Migration
- Windows 8.1 Migration
- SharePoint Integration
- SQL Server Migration
- Active Directory Design
- Office/Microsoft 365 Configuration
- Dynamics GP Customization
- Microsoft Azure, AWS, Google Cloud Platform
- Remote Network Support
- Work from Home Integration
- Cisco Network Infrastructure
- Juniper Networks Technology
- Cisco Routers Expertise
- Security and Compliance Expertise
- Business Continuity Preparedness
- Penetration Testing
- Firewall Configuration
- Help Desk Call Center Outsourcing
- Desktop Support Services
- Colocation Center Solutions
- System Center Operations Manager (SCOM) Monitoring
- System Center Configuration Manager (SCCM) Automation
- Microsoft Access Programming
- Virtual Server Management
- Windows Hyper-V Planning
- VMware vSphere Configuration
- Citrix XenApp Configuration
- Cisco Unified CM/CallManager
- Apple macOS and iOS Support
- Smartphone Integration
- iPhone Integration
- Google Android Phone Management
- Ransomware Defense
- Data Backup/Restore Expertise
- Cisco VoIP Technology and Telepresence
- Skype for Business Support
- Microsoft Teams Migration
- Wi-Fi AP Setup
- WiFi Site Assessments
Contact Progent for Temporary IT Staffing for Harrisburg, Pennsylvania Businesses
To learn more details about Progent's short-term staff augmentation services for Harrisburg, Pennsylvania companies, call
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Les Kent has a 35-year history of effective technology integration, business management, marketing, and operations. He has shown a talent for creating elegant information technology solutions while working as a network architect, programmer, project manager, deployment expert, and troubleshooter for small businesses, start-ups, and global enterprises.
Consultant SBS 2003
Open Now Microsoft SBS Premium Add-on Support Services
Microsoft Small Business Server (SBS) is an affordable collection of essential servers that provides the foundation for a feature-rich but easy-to-manage information. The IT sophistication of the Microsoft .NET products included with Small Business Server 2011 calls for a network consultant with hands-on background designing and building cohesive, end-to-end business technology solutions. Progent's SBS Server professionals have an average of more than 10 years of background integrating business systems founded on Microsoft products. This expertise ensures you success in deploying, managing, and maintaining IT environments that include the Microsoft SBS Server package of servers and productivity software.
Support and Integration SCVMM 2012 and SharePoint
SCVMM 2012 and SharePoint Troubleshooting
Progent's Microsoft-certified consultants can help businesses of any size to follow leading practices to set up SCVMM 2012 hosts and host groups, networking, storage, and libraries; design, implement, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class monitoring. Progent can help you to move from a legacy edition of System Center Virtual Machine Manager or from another management system, and Progent can show you how you to optimize and troubleshoot your existing SCVMM 2012 ecosystem to make sure you get maximum business value.
Outsourcing Hybrid Office 365 solutions
Office 365 and Apple iOS Remote Consulting
Microsoft allows you to create transparent hybrid ecosystems that combine Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have some Exchange mailboxes hosted at your physical datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can help your organization with any facet of planning, implementing and debugging your hybrid Exchange solution. Progent's Exchange consultants can provide occasional expertise to help you through stubborn technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is successfully completed on schedule and on budget.
CCDP Certified Wi-Fi IP phone integration Online Help
Wi-Fi IP phone integration Specialists
Progent's Wi-Fi IP phone configuration and troubleshooting experts offer online and on-premises assistance to help you create and manage a Cisco wireless VoIP phone deployment by providing services that can range from troubleshooting the set up of an IP phone or AP to providing project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of an entire campus.
Extended Help Desk On-site Support
Online Technical Support Call Center Sharing
Progent offers several essential kinds of Call Center services : Microsoft and Cisco Call Center Outsourcing Support Services, Virtual Help Desk Support, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft and Cisco professionals gives your clients instant access to a reliable support group with years of experience providing phone support and online troubleshooting for IT systems based on Microsoft products. Progent's focus is on earning the support Helpdesk a positive reputation as a solid contributor to business performance. Progent's goal is to resolve rather than merely record problems.
Microsoft Teams Migration from Lync Engineer
Microsoft Teams session border controller Technology Professional
Progent can assist your business to plan an upgrade to Microsoft Teams from Skype for Business Online or Lync Server and configure, administer, and troubleshoot a cloud-based or mixed implementation of Teams. Progent can assist you to integrate Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.
Urgent Microsoft Exchange Upgrade Integration
Exchange 2003 Upgrade Consulting Services
Progent's Microsoft certified consultants can show you how to design and implement a smooth in-place Microsoft Exchange 2003 migration plan that minimizes network downtime, simplifies ongoing service requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multi-server or multi-location migrations, Progent has the knowledge and experience to complete your move rapidly and affordably. Progent's Microsoft Exchange 2003 support, repair, and design services include assistance with the integration of third-party enhancements of Exchange Server 2003 that are in keeping with your business goals.
Desktop Monitoring Computer Consultants
Automated Desktop Inventory On-site Technical Support
ProSight LAN Watch is Progent’s server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management technology to help keep your IT system running at peak levels by checking the state of critical devices that power your network environment. When ProSight LAN Watch detects an issue, an alert is sent automatically to your specified IT personnel and your assigned Progent consultant so that any potential issues can be resolved before they can impact productivity.
ISA 2004 Professionals
ISA Server Specialists
Progent's certified Forefront Threat Management Server and Internet Security and Acceleration Server 2006 consultants can assist you to plan, deploy, and manage a configuration of Forefront TMG or Internet Security and Acceleration Server 2006 on your network that provides the firewall security, performance and ease-of-use that your business needs.
SQL 2008 Online Consulting
Outsourcing MS SQL 2008
Microsoft SQL Server 2008 delivers indispensable, standardized tools to computer professionals and network users, reducing the difficulty of creating, integrating, administering, and using company information and database programs on platforms ranging from handheld devices to enterprise information networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2008 call for an IT consulting firm with hands-on experience and wide knowledge in designing and building data-driven, end-to-end business technology applications. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work supporting Microsoft integration, assures you success in designing, configuring and supporting Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET environment.
Windows Server 2019 and SCVMM Information Technology Consulting
Emergency Windows Server 2019 Disaster Recovery Integration Services
Progent's certified Windows Server 2019 consultants can assist your company to design and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 delivers major improvements in capacity, speed, manageability, Hyper-V virtualization, security and compliance, hybrid local/cloud deployments, availability, and Linux support.
Remote Server Management Consultants
Engineers HP Lights-Out 100c Remote Management Card
Remote server management cards give IT administrators full control of a server without the requirement for an on-site visit. Through remote management cards, all console screen data plus keyboard and mouse functionality are exported to an off-site session to an IT expert who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can help you to design, deploy, and manage a fault-tolerant company network that incorporates remote server management cards and Progent can use these remote management cards to provide efficient remote technical assistance. Progent has experience with a number of remote server management cards such as Aten IP9001 remote server management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out 100c remote server management cards, and Peppercon eRIC remote server management cards.
Microsoft Certified Expert Consultant Cost Consulting Service
Microsoft Certified Partner Consultant Cost Network Solutions
Progent's pricing policy is to bill for phone service and in-person help per minute. Consequently, you are billed only for received services. Progent does not impose a more expensive rate for off-hours or urgent support, and within California or in regions where Progent offers in-person support, Progent does not bill for travel time except for urgent calls where on-site time is less than 4 hours. Also, Progent imposes no minimum charge and requires no retainer for services provided during normal business hours. Many support organizations demand large minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity does away with big bills for quick repairs so you won't be forced to permit simple problems to fester.
System Center 2016 Computer Consultants
24-7 Microsoft Certified Expert Integration Services System Center 2016 Disaster Recovery
Small to middle size companies can now enjoy all the advantages of System Center Operations Manager and in addition have fast access to Progent’s Microsoft Certified IT consulting experts. With Progent's affordably priced IT service programs, small organizations can select a simple Microsoft System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package. Progent supports Operations Manager to offer small company networks enterprise-class availability, security, and performance.
Office 365 Management Computer Consulting Firms
Office 365 Outlook Security Consulting Firm
Progent's Office and Office 365 consultants can assist businesses to incorporate Office desktop and Office 365 applications such as Office Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Visio and OneNote into a seamless productivity solution that offers quick return on investment and promotes improved business outcomes. Progent can assist your company to interface Microsoft Office or Office 365 apps with one another and with other key Microsoft technologies such as SharePoint, Microsoft Exchange Server and Microsoft SQL Server deployed on-premises or hosted in the cloud. Progent's consultants can also help you to resolve compatibility issues with various versions of Microsoft Office desktop and can provide live online training to individuals and groups.
24x7x365 Data Protection Manager 2016 Security Outsourcing
Consulting Data Protection Manager 2016 and SQL Server
System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and easy restore functions for Microsoft-based networks. SCDPM 2016 delivers application-sensitive backup for key platforms like Microsoft SQL, Exchange and SharePoint Server, backs up Windows and Linux virtual machines, supports virtual machines running on Hyper-V and VMware, and can use Azure for convenient cloud backup and recovery. Progent's Microsoft-certified experts can help businesses of all sizes to plan, deploy, manage, and repair a multi-site backup/restore system built around Data Protection Manager 2016. Progent can assist you to upgrade from an older version of DPM or from a legacy system, and Progent can optimize your SCDPM 2016 ecosystem for on local, hosted, cloud or hybrid deployment models. Progent offers online or onsite support and can provide as-needed guidance to resolve challenging issues or provide comprehensive project management or co-management services to help you complete your Data Protection Manager 2016 initiative on schedule and within your budget.
Remote Branch Office Security Consulting Group
Networking Help Enterprise Security
For large businesses, Progent can leverage in-house network support groups by providing world-class experience in supporting key Microsoft and Cisco technologies. Progent's certified experts can provide Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint Server expertise, and Microsoft SQL Server consulting. For the national or worldwide businesses with branches, Progent can perform as a seamless local supplement of enterprise IT management. Progent’s enterprise consulting services include corporate-wide security, remote branch office support, network architecture, Sarbanes Oxley compliance, project planning, and top-level support for multiple location network environments powered by Enterprise Windows. Progent can offer on-site consultants and specialists to assist with a campus move or branch move, or a network architect to help with setting up or using an Internet Data Center or co-location site.
Cisco Remote Access IT Outsourcing Companies
24 Hour Cisco Architecture Experts
Progent's Cisco CCIE-certified networking experts have extensive experience helping Internet Service Providers to architect, implement, manage, tune, and troubleshoot high-availability, scalable connectivity solutions appropriate for shared public networks.
Amazon EC2 migration Programming Firms
Amazon AWS cloud services integration Developer
Progent offers affordable remote consulting to help businesses of any size to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon S3, and Glacier. Progent can help you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, system design, testing, configuration, centralized administration, performance tuning, software license management, backup/restore solutions, and security strategies.
Microsoft Small Business Server Engineers
Microsoft Small Business Server 2003 IT Consulting
Microsoft Small Business Server (SBS) is an affordable collection of server products that offers the foundation for a powerful but easy-to-manage information. The technical sophistication of the Microsoft .NET products included with Microsoft Small Business Server 2011 requires a computer consultant with hands-on background designing and building seamless, end-to-end business technology environments. Progent's Small Business Server consultants have an average of more than a decade of background supporting business systems based on Microsoft technology. This background assures you success in deploying, managing, and repairing IT solutions that incorporate the Microsoft Small Business Server suite of servers and productivity software.
Email Bayesian Analysis Consulting Services
ProSight Email Guard Content Filtering Service Engineers
Progent's ProSight Email Guard uses the technology of leading data security vendors to provide centralized management and comprehensive security for your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's Cloud Protection Layer serves as a first line of defense and blocks the vast majority of threats from making it to your security perimeter. This reduces your exposure to external attacks and conserves system bandwidth and storage space. Email Guard's on-premises security gateway appliance adds a deeper layer of inspection for incoming email. For outgoing email, the on-premises gateway offers AV and anti-spam protection, protection against data leaks, and encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and safeguard internal email that originates and ends inside your security perimeter.
Development Group Microsoft T-SQL
Developer Firm SQL 2008 Reporting Services
Progent's Microsoft-certified SQL Server programmers and DBAs offer online consulting to help organizations of all sizes to build, manage, and troubleshoot applications based on Microsoft's SQL Server RDBMS platform and Microsoft's .NET framework. Progent's SQL Server experts offer help with any facet of application development in environments that range from small business or departmental databases to N-tier VLDB applications and enterprise-class data warehousing.
SQL Server 2014 Cardinality Estimation Support and Help
SQL Server 2014 In-memory OLTP IT Services
SQL Server 2014 incorporates significant enhancements in key areas including performance, availability, security, and cloud integration. SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that operates seamlessly across all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective remote and onsite services that include system design, configuration, management, remediation, and software development services to enable businesses of all sizes to achieve fast return from their SQL Server 2014 deployment.
24 Hour Small Office Technical Support
Small Office Repair Installation
Progent is a leader in cost-effectively providing world-class IT help to small companies. Progent's achievement in addressing the IT support requirements of the historically underserviced small business sector is the cumulative result of key technical and process innovations that have eliminated much of the conventional costs out of administering IT service, added unprecedented professional skill into the IT service mechanism, and dramatically streamlined the solution cycle.
24-7 Small Office Consultancy Firm
Small Office Networking Services
Progent's Microsoft and Cisco certified computer engineers can provide expert help with a wide array of technologies and can provide that assistance remotely nationwide or in person in select cities throughout the country and anywhere in California. Progent offers remote help for information systems based on Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for environments that incorporate a mix of Microsoft and UNIX/Linux platforms. Progent also offers the expertise of Cisco CCIE infrastructure engineers for complex connectivity issues, as well as the the support of CISSP and CISM-accredited security engineers to assist with high-level security planning and problem solving. Progent has delivered remote troubleshooting to companies in every state in the United States.
Microsoft Office XP Tech Expert
Top Network System Support Consultant Microsoft Windows
Progent’s IT outsourcing packages offer budget-friendly computer consulting for small companies. Whether it involves planning network architecture, creating an internal Help Desk or using an outside one, deploying an updated e-mail platform, monitoring your system, or developing an on-line business application, outsourcing your network technical services can contain costs and minimize risks, permitting IT support budgets to grow in a more linear and controlled manner than is possible by building up a bulky, all-purpose internal IT staff. Progent’s Outsourcing White Paper and flyers tell you how Progent can help you build a secure and highly available network foundation for your vital business software based on Windows including Office XP, Microsoft Office 2003, and Office 2000.
