In addition to providing rapid contact with top-tier IT professionals and subject matter experts (SMEs) to help Harrisburg, Pennsylvania organizations to resolve specific technical problems or strategic projects, Progent can provide short-term supplemental staffing to deal with more generalized services such as desktop support, IT administration, and Call Center response. Short-term staffing makes it possible for organizations to respond to anticipated or unexpected increases in demand for network services, which may be caused by scenarios like company mergers, site relocation, technology upgrades, paradigm shifts like work-from-home, disaster response, busy seasons, or new regulations. Short-term staffing can also fill voids left by the absence of full-time staff members because of vacations, health issues, resignation, or other reasons.

Benefits of Progent's Temporary IT Staffing Program
Progent's short-term staff augmentation services offer businesses the ability to respond to surges in requirements for network personnel without being saddled with the costs and hassle that come with identifying and hiring reliable technical personnel and without the risk of increasing your full-time head count.

Key features of Progent's short-term supplemental staffing services include:

  • Rapid availability of seasoned network pros
  • Simple initiation, cessation, and resumption of services
  • Transparent augmentation of your in-house IT staff
  • Full reporting of services delivered
  • Optional escalation from Tier 1 up to Tier 3 support so even the most challenging problems get resolved fast
  • Close working relationship with a world-class, full-spectrum resource for IT support
Progent's Co-managed Help Desk Service
Progent's co-managed Call Center service is a proven on-going staff expansion alternative that allows IT groups to share the responsibilities of Help Desk support transparently between their full-time IT staff and Progent's extensive team of IT support specialists. Working as a transparent extension of your in-house Help Desk, Progent's shared Help Desk program is a joint support alternative based on by the leading group professional services (PSA) platform for managing, service requests, generating tickets, assigning ownership, monitoring responses, and producing documentation.

Why Choose Progent?
Progent has 20 years of background delivering online and on-premises network expertise for businesses of all sizes throughout the United States. Progent's IT experts hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other technology leaders. Progent's cybersecurity consultants have earned advanced certifications including CISSP-ISSAP, CISA, and GIAC. Find out more details about Progent's industry certifications.

Progent's Areas of Expertise for Harrisburg, Pennsylvania Organizations
Progent's veteran team of certified consultants and technical experts can provide Harrisburg, Pennsylvania companies a wide range of remote consulting and debugging expertise. Areas of expertise covered under Progent's consulting program for network service organizations include:

Contact Progent for Temporary Staff Augmentation for Harrisburg, Pennsylvania Organizations
To find out more details about Progent's short-term supplemental staffing services for Harrisburg, Pennsylvania businesses, call 800-993-9400 or visit Contact Progent.