Consulting and Technical Support Services for BlackBerry Environments
BlackBerry Consulting ServicesBlackBerry wireless PDAs were at one time one of the most successful solutions for maintaining location-independent access to messaging, calendars, web-based applications, and other vital business information. Progent can provide Hartford, Connecticut companies the services of BlackBerry-premier experts who can help companies to maintain their BlackBerry deployments or transition efficiently to a current smartphone platform.

As the sophistication of small company IT technology has expanded, and as the demand for enterprise-class protection, dependability, and recoverability has become the norm for companies of any size, successful deployment and support of RIM BlackBerry technology has grown more difficult. To handle areas like data protection, business continuity, and synchronization of BlackBerry PDAs with diverse messaging servers and company databases, small organizations often resort to external consulting professionals who specialize in BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-premier consultants who can assist small organizations to plan, manage, and repair BlackBerry solutions economically and efficiently, dispensing with the need for an in-house BlackBerry technology expert and lowering the cost and hassle of supporting wireless work groups. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security specialists. This breadth of knowledge, combined with Progent's proven online support model, provides small businesses a budget-friendly alternative for incorporating RIM BlackBerry products productively into their IT system.

Progent's engineers can help your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Exchange setup so that your data and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also help you to upgrade from older editions of BlackBerry and Microsoft software, set up easy-to-use administration tools to help you track and support BlackBerry smartphones across your company, define security policies that are right for your business, develop custom mobile software, and make sure that your network infrastructure is properly designed to handle your BlackBerry users. Also, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be recovered rapidly and safely.

Connecticut State Contact Information:
Progent offers consulting services and onsite technical support throughout the Connecticut State.

Onsite IT Consulting
Progent locations in Connecticut State

City Address Phone Link
Hartford 100 Pearl Street, 14th Floor
Hartford, CT 06103
United States
(860) 516-8003 Hartford Network Support Services
New Haven 157 Church Street, 19th Floor
New Haven, CT 06510
United States
(203) 687-4555 New Haven Network Support Services
Stamford 243 Tresser Boulevard, Penthouse
Stamford, CT 06901
United States
(203) 989-9414 Stamford Network Support Services


BlackBerry Enterprise Server Consulting and Technical Support
The BlackBerry Enterprise Server (BES) offers companies a centralized and safe source for incorporating BlackBerry wireless devices into their email, collaboration, and application environment. BlackBerry BES Server allows mobile BlackBerry clients to connect to Microsoft Exchange, Domino, or Novell GroupWise messaging and to synchronize BlackBerry devices with workstations to achieve consistent information for collaborative programs like calendars, contact lists, to-do lists, IM, and custom business programs. Due to BlackBerry BES Server support for Exchange Server, mobile workers carrying BlackBerry smartphones have push-based connectivity with Exchange email and to instant messaging-capable software via Microsoft Communications Server and Lync Server support.

BlackBerry BES Server Support Services

Progent's BlackBerry-certified engineers can help you plan, deploy, and troubleshoot BlackBerry Enterprise Server so that you improve the efficiency of BlackBerry users, streamline the management of a BlackBerry environment, and reduce the expense of supporting mobile workers.

Progent's Remote BlackBerry-certified Consulting Services is Fast and Economical
For businesses in Hartford, Connecticut who need quick and affordable access to a certified RIM BlackBerry consultant, Progent offers efficient online assistance from a seasoned support team who have delivered network solutions to organizations in each state in the United States. (See Progent's client testimonials.)

Online consulting services avoids travel expense and lets engineers fix technical issues quickly, allowing you to reduce lost productivity. Progent's RIM BlackBerry consultants have earned certifications in the entire range of BlackBerry solutions and offer professional help in areas including fixing synchronization problems, deploying BlackBerry BES Server, and designing a protected, high-availability system architecture for BlackBerry users. Credentials earned and practice areas offered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmA Progent BlackBerry Certified Support Specialist can help you to perform common technical functions including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters, changing user profiles, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's seasoned experts can also assist your business to troubleshoot a wide array of issues concerning synchronization, device recognition, messaging reconciliation, web browsing, mobile connections, Instant Messaging, desktop application configuration, and BlackBerry Desktop Redirector.

As a leader in delivering countrywide remote support for small company IT networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your mobile technical support expenses at a minimum and, by resolving problems quickly, maximizes the efficiency of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist has the skills required to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can show you how to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical procedures including resolving enterprise activation issues, registering and removing BlackBerry device clients, setting activation passwords, configuring wireless software installation and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore processes.

Progent's BlackBerry engineers can also assist you to operate management software like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and utilizing WiFi for enterprise activation. Also, Progent can help you understand the function of operational policies in the BlackBerry Enterprise environment and help your company to select and implement appropriate security options.

Progent's Microsoft-certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your current Microsoft Exchange Server architecture for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the latest edition of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in an email system based on Exchange Server. Progent's BlackBerry consultant offers expertise in key areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can help you to add and remove BlackBerry smartphone users on Exchange Server and Windows Active Directory, set up, track, and administer BlackBerry BES Server, manage BlackBerry devices and user accounts, archive and support storage groups, apply permissions, install the MDS and Instant Messaging, deploy push and pull access control lists, control Exchange Server data flow, generate, edit, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps, and generate management reports based on SNMP results.

Progent's BlackBerry expert can support your BlackBerry solution in a variety of settings that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

Call or Email Progent for Support from a RIM BlackBerry-Certified Specialist
If you wish to ask Progent about engineering assistance for BlackBerry mobile wireless solutions, call 1-800-993-9400 or see Contact Progent.



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    Nexus switches are intended to provide the performance, expandability, resilience, virtualization support, capacity, security and ease of management required to function as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch consultants are available to provide remote and on-premises consulting services to assist you to design an efficient switch topology, set up test systems to confirm your network design, deploy Nexus switches, create and implement effective policies, perform security vulnerability assessments, configure proactive monitoring, fully utilize network resources through virtualization technologies, analyze and repair switching and routing issues, optimize performance, plan for expected growth, and set up the powerful high-availability (HA) capabilities incorporated into Cisco's Nexus products. Progent can also help your business to upgrade non-disruptively from outdated Nexus models or Cisco Catalyst switches to current Nexus switches.

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    Progent's Microsoft Office and Office 365 experts can help businesses of any size to incorporate Office desktop and Office 365 applications such as Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and OneNote into a cohesive solution that provides quick ROI and promotes improved business results. Progent can assist you to interface Office or Office 365 apps with one another and with other key Microsoft platforms such as SharePoint Server, Exchange Server and SQL Server running on-premises or in the cloud. Progent's consultants can also assist you to fix compatibility problems between different releases of Office and offers customized online instruction to individuals or teams.

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    Progent's expert support team can show you how to design and deploy an efficient in-place Microsoft Exchange 2007 migration plan that minimizes productivity disruption, simplifies long-term support requirements, and makes your Exchange Server 2007 easy to administer. For complex multiple server or multi-site migrations, Progent offers the experience to complete your project quickly and affordably. Progent's Microsoft Exchange Server 2007 help, repair, and consulting services include expertise with the configuration of outside vendor enhancements of Microsoft Exchange 2007 Server and the design of unified messaging implementations based on Microsoft Exchange Server 2007.

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    System Center Configuration Manager automates application and device provisioning and updating, streamlines security and compliance settings management, inventories network resources, guards against corporate data leakage, performs health reporting, allows safe end-user self service, and delivers a single point of control for administering multi-OS ecosystems based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud integration experts can help your organization with any facet of planning, implementing, operating and repairing a System Center Configuration Manager solution for on-premises, cloud, or hybrid networks.

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    Progent can assist you to deploy Cisco's infrastructure technology to build a robust foundation for your local, private cloud, or hybrid data center and streamline operations in vital areas such as resource utilization, security and compliance, manageability, reliability, and recoverability.

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    Progentís Microsoft certified consultants can provide small and mid-sized businesses advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that enables the speedy creation of advanced business programs that can give your company a competitive advantage. SQL Server provides core support for XML and the ability to query over the Internet and beyond the firewall. In addition to offering consulting, support and troubleshooting services, Progentís SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the profitability of your IT network. Progent can also help you upgrade from older versions of Microsoft SQL Server to Microsoft SQL Server 2005.

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    Microsoft SQL Server 2005 delivers powerful, familiar tools to IT experts and information workers, lessening the difficulty of designing, deploying, administering, and using enterprise data and analytical programs in environments ranging from handheld devices to enterprise data networks. The complexity and integration requirements of Microsoft SQL Server 2005 require a network consulting firm with hands-on expertise and wide knowledge in designing and deploying information-based, comprehensive business technology solutions. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft integration, ensures you success in planning, deploying and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.

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