Consulting and Technical Support for BlackBerry Environments
BlackBerry mobile smartphones were once one of the most popular products for maintaining location-independent connectivity to email, scheduling, web applications, and other vital business data. Progent can provide Hartford, Connecticut companies support from BlackBerry-premier experts who can assist companies to maintain existing BlackBerry deployments or transition efficiently to a current mobile platform.
As the sophistication of small business IT technology has expanded, and as the need for enterprise-class protection, reliability, and disaster recovery has grown to be the norm for businesses regardless of size, successful deployment and maintenance of BlackBerry solutions has become increasingly difficult. To address issues like data protection, business continuity, and synchronization of BlackBerry PDAs with diverse messaging servers and corporate databases, small businesses often turn to outside consulting professionals who offer expertise in RIM BlackBerry integration and troubleshooting.
Progent can provide the services of BlackBerry-premier consultants who can assist small businesses to design, manage, and repair BlackBerry-based solutions economically and effectively, dispensing with the necessity for an internal BlackBerry solutions expert and reducing the expense and hassle of maintaining mobile workers. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security professionals. This range of knowledge, combined with Progent's proven remote service delivery model, gives small companies a budget-friendly alternative for incorporating BlackBerry products productively into their IT network.
Progent's experts can assist your business with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your database and email systems function efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft software, set up streamlined administration tools to help you monitor and support BlackBerry devices across your business, define security policies that make sense for your company, customize mobile software, and make sure that your IT network architecture is appropriately designed to handle your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be restored rapidly and thoroughly.
BlackBerry Enterprise Server (BES) Integration Help
The BlackBerry Enterprise Server offers companies a centralized and secure source for incorporating BlackBerry smartphones into their messaging, collaboration, and application environment. BlackBerry BES Server allows mobile BlackBerry users to connect to Exchange, Domino, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with PC desktops to ensure consistent information for applications like calendars, address books, tasks, IM, and specialized business software. Due to BlackBerry BES Server support for Microsoft Exchange Server, mobile workers carrying BlackBerry smartphones can have push-based access to Exchange messages as well as to IM-capable applications through Microsoft Communications Server and Lync Server support.
Progent's BlackBerry-premier engineers can show you how to design, deploy, and support BlackBerry BES Server so that you optimize the productivity of BlackBerry users, streamline the management of a BlackBerry solution, and lower the cost of maintaining mobile workers.
How Progent Can Help Your Business to Manage and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced engineer who has been awarded accreditations from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry support skills span areas from troubleshooting synchronization issues to architecting wireless workforce solutions built around BlackBerry BES Server. These BlackBerry certifications and their respective skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to carry out basic technical functions including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters, changing user profiles, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate email solution. Progent's certified service professionals can also assist your business to resolve a wide range of issues associated with synchronization, handset recognition, email reconciliation, web access, wireless connectivity, Instant Messaging, PC application configuration, and Desktop Redirector.
As a leader in delivering nationwide remote support for small company IT networks, Progent offers quick and economical contact with a BlackBerry Certified Support Specialist. Progent's online support skills keeps your mobile support expenses at a minimum and, by handling issues promptly, maximizes the output of your BlackBerry clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for deploying, managing, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment powered by Exchange. Progent's BlackBerry consultant offers support skills in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can show you how to install and delete BlackBerry device users on Microsoft Exchange and Microsoft Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, back up and support storage groups, configure permissions, install the MDS and Instant Messaging, deploy access control lists, control Microsoft Exchange Server data flow, generate, edit, and apply WLAN and VPN configuration sets, set up SNMP traps for alerts, and generate management reports based on SNMP data.
Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a variety of environments such as Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help your company to plan, install, validate, repair, and document a mobile wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced consulting support services for BlackBerry include business and technology needs assessment, solution architecture, roll-out strategy and execution, performance optimization, design of a high-availability architecture, data backup and business recovery consulting, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your operational goals and to design a wireless system that meets your information technology budget and supports your business strategy. Progent can explain the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's ability to support a BlackBerry BES Server, assist you to decide which administration approach and hardware products meet your needs, and analyze your email and messaging environment configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart choices about options for software versions, server hardware and storage, network architecture, and application set up.
To optimize network security, Progent's BlackBerry-certified expert can help your company to select and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-certified security specialists to run network-wide security vulnerability and compliance testing and suggest improvements to support your BlackBerry solution.
Call or Email Progent to Get Assistance from a RIM BlackBerry-Certified Professional
If you wish to ask Progent about consulting support for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or go to Contact Progent.