Consulting and Technical Support Services for BlackBerry Environments
BlackBerry wireless PDAs were at one time one of the most successful solutions for maintaining location-independent access to messaging, calendars, web-based applications, and other vital business information. Progent can provide Hartford, Connecticut companies the services of BlackBerry-premier experts who can help companies to maintain their BlackBerry deployments or transition efficiently to a current smartphone platform.
As the sophistication of small company IT technology has expanded, and as the demand for enterprise-class protection, dependability, and recoverability has become the norm for companies of any size, successful deployment and support of RIM BlackBerry technology has grown more difficult. To handle areas like data protection, business continuity, and synchronization of BlackBerry PDAs with diverse messaging servers and company databases, small organizations often resort to external consulting professionals who specialize in BlackBerry integration and maintenance.
Progent can provide the expertise of BlackBerry-premier consultants who can assist small organizations to plan, manage, and repair BlackBerry solutions economically and efficiently, dispensing with the need for an in-house BlackBerry technology expert and lowering the cost and hassle of supporting wireless work groups. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security specialists. This breadth of knowledge, combined with Progent's proven online support model, provides small businesses a budget-friendly alternative for incorporating RIM BlackBerry products productively into their IT system.
Progent's engineers can help your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Exchange setup so that your data and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also help you to upgrade from older editions of BlackBerry and Microsoft software, set up easy-to-use administration tools to help you track and support BlackBerry smartphones across your company, define security policies that are right for your business, develop custom mobile software, and make sure that your network infrastructure is properly designed to handle your BlackBerry users. Also, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be recovered rapidly and safely.
Connecticut State Contact Information:
Progent offers consulting services and onsite technical support throughout the Connecticut State.
Progent locations in Connecticut State
BlackBerry Enterprise Server Consulting and Technical Support
The BlackBerry Enterprise Server (BES) offers companies a centralized and safe source for incorporating BlackBerry wireless devices into their email, collaboration, and application environment. BlackBerry BES Server allows mobile BlackBerry clients to connect to Microsoft Exchange, Domino, or Novell GroupWise messaging and to synchronize BlackBerry devices with workstations to achieve consistent information for collaborative programs like calendars, contact lists, to-do lists, IM, and custom business programs. Due to BlackBerry BES Server support for Exchange Server, mobile workers carrying BlackBerry smartphones have push-based connectivity with Exchange email and to instant messaging-capable software via Microsoft Communications Server and Lync Server support.
Progent's BlackBerry-certified engineers can help you plan, deploy, and troubleshoot BlackBerry Enterprise Server so that you improve the efficiency of BlackBerry users, streamline the management of a BlackBerry environment, and reduce the expense of supporting mobile workers.
Progent's Remote BlackBerry-certified Consulting Services is Fast and Economical
For businesses in Hartford, Connecticut who need quick and affordable access to a certified RIM BlackBerry consultant, Progent offers efficient online assistance from a seasoned support team who have delivered network solutions to organizations in each state in the United States. (See Progent's client testimonials.)
Online consulting services avoids travel expense and lets engineers fix technical issues quickly, allowing you to reduce lost productivity. Progent's RIM BlackBerry consultants have earned certifications in the entire range of BlackBerry solutions and offer professional help in areas including fixing synchronization problems, deploying BlackBerry BES Server, and designing a protected, high-availability system architecture for BlackBerry users. Credentials earned and practice areas offered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to perform common technical functions including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters, changing user profiles, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's seasoned experts can also assist your business to troubleshoot a wide array of issues concerning synchronization, device recognition, messaging reconciliation, web browsing, mobile connections, Instant Messaging, desktop application configuration, and BlackBerry Desktop Redirector.
As a leader in delivering countrywide remote support for small company IT networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your mobile technical support expenses at a minimum and, by resolving problems quickly, maximizes the efficiency of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can show you how to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical procedures including resolving enterprise activation issues, registering and removing BlackBerry device clients, setting activation passwords, configuring wireless software installation and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore processes.
Progent's BlackBerry engineers can also assist you to operate management software like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and utilizing WiFi for enterprise activation. Also, Progent can help you understand the function of operational policies in the BlackBerry Enterprise environment and help your company to select and implement appropriate security options.
Progent's Microsoft-certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your current Microsoft Exchange Server architecture for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the latest edition of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in an email system based on Exchange Server. Progent's BlackBerry consultant offers expertise in key areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can help you to add and remove BlackBerry smartphone users on Exchange Server and Windows Active Directory, set up, track, and administer BlackBerry BES Server, manage BlackBerry devices and user accounts, archive and support storage groups, apply permissions, install the MDS and Instant Messaging, deploy push and pull access control lists, control Exchange Server data flow, generate, edit, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps, and generate management reports based on SNMP results.
Progent's BlackBerry expert can support your BlackBerry solution in a variety of settings that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
Call or Email Progent for Support from a RIM BlackBerry-Certified Specialist
If you wish to ask Progent about engineering assistance for BlackBerry mobile wireless solutions, call 1-800-993-9400 or see Contact Progent.