Consulting Support for BlackBerry Solutions
BlackBerry Consulting ServicesBlackBerry mobile smartphones were at one time among the most popular products for achieving mobile connectivity to messaging, calendars, web applications, and other vital business information. Progent can provide Hartford, Connecticut companies the services of BlackBerry-premier experts who can help companies to manage their BlackBerry environments or migrate smoothly to a modern mobile solution.

As the complexity of small business networks has increased, and as the demand for enterprise-class protection, dependability, and disaster recovery has grown to be the norm for businesses of all sizes, successful deployment and maintenance of BlackBerry solutions has become more challenging. To handle areas like data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging servers and corporate databases, small organizations often resort to outside support professionals who offer expertise in BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-premier engineers who can help small organizations to design, administer, and repair BlackBerry solutions affordably and effectively, dispensing with the requirement for an in-house BlackBerry technology expert and reducing the expense and hassle of maintaining wireless workers. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This breadth of knowledge, coupled with Progent's proven online service delivery model, gives small companies an affordable solution for integrating BlackBerry products productively into their IT network.

Progent's experts can assist your company with SQL Server 2019 development support, SQL Server 2016 migration and management support, and Exchange setup so that your data and messaging infrastructure work optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft technology, configure easy-to-use administration utilities to enable you to track and control BlackBerry devices across your business, recommend security policies that are right for your business, develop custom mobile applications, and make sure that your IT network architecture is properly designed to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your regular backup procedures in order that it can be restored quickly and safely.

Connecticut State Contact Information:
Progent offers consulting services and onsite technical support throughout the Connecticut State.

Onsite IT Consulting
Progent locations in Connecticut State

City Address Phone Link
Hartford 100 Pearl Street, 14th Floor
Hartford, CT 06103
United States
(860) 516-8003 Hartford Network Support Services
New Haven 157 Church Street, 19th Floor
New Haven, CT 06510
United States
(203) 687-4555 New Haven Network Support Services
Stamford 243 Tresser Boulevard, Penthouse
Stamford, CT 06901
United States
(203) 989-9414 Stamford Network Support Services


Integration Expertise for BlackBerry Enterprise Server
Research in Motion's high-end solution for administering large collections of BlackBerry devices is the BlackBerry Enterprise Server (BES). This powerful software allows Exchange, Lotus, or Groupwise clients to transmit and receive emails that stay encrypted during wireless transit to provide maximum security. BlackBerry BES Server also streamlines a wide variety of crucial administrative tasks that span from BlackBerry deployment and updates to mobile security and high availability.

BlackBerry Enterprise Server Configuration Assistance

Progent's BlackBerry-certified consultants can help you use BlackBerry BES Server to do routine jobs such as:

  • Deploy and manage applications
  • Schedule device, program, and policy updates
  • Update BlackBerry device firmware remotely
  • Control user and group settings with BlackBerry's extensive selection of IT policies

Progent's BlackBerry-certified engineers can also assist you to use BlackBerry Enterprise Server to perform key procedures not supported by the entry-level BES Server Express. These procedures include:

  • Set up and manage BES Server's fault-tolerant architecture using virtualization
  • Deploy BlackBerry devices remotely
  • Establish custom management roles
  • Monitor and analyze the health of your BlackBerry solution

How Progent Can Help Your Business to Maintain and Support Your BlackBerry Solution
Progent can deliver an experienced engineer who has been awarded accreditations from Research in Motion in all key aspects of BlackBerry technology. Progent's BlackBerry consulting services range from troubleshooting synchronization issues to architecting wireless productivity solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their associated practice areas include:

BlackBerry Certified Server Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Server Support Specialist has the skills required to configure and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified expert can show you how to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run important procedures including troubleshooting enterprise activation issues, registering and removing BlackBerry smartphone clients, activating passwords, configuring over-the-air program loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery processes.

Progent's BlackBerry engineers can also help you to operate administration software such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and utilizing WiFi for activation. Also, Progent can help you understand the role of operational policies in the BlackBerry Enterprise system and help your company to select and implement sensible security options.

Progent's certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Exchange architecture for operating smoothly with BlackBerry BES Server or move your BlackBerry system to the most recent version of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for installing, managing, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in an email environment powered by Exchange Server. Progent's BlackBerry-certified engineer has support skills in key technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can help you to install and remove BlackBerry device users on Exchange and Windows Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry smartphones and user accounts, back up and manage storage groups, apply permissions, install the Mobile Data System (MDS) and IM, install access control lists, control Exchange Server data flow, create, edit, and apply wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce management reports to summarize SNMP data.

Progent's BlackBerry engineer can support your BlackBerry solution in a number of environments such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent offers the services of a BlackBerry Certified Solution Designer to assist you to plan, deploy, validate, repair, and document a wireless environment based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class engineering services for BlackBerry technology include business and network needs analysis, system design, roll-out strategy and implementation, performance tuning, configuration of a high-availability environment, information backup and business recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical goals and to create a mobile wireless system that meets your information technology budget and aligns with your business strategy. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's suitability to support a BlackBerry Enterprise Server, help you to decide which management model and hardware products meet your requirements, and evaluate your messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart choices concerning options for software versions, processors and mass storage, network topology, and application configuration.

To maximize system protection, Progent's BlackBerry-certified expert can assist you to choose and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-certified security specialists to perform network-wide security assessment and compliance validation and recommend enhancements to accommodate your BlackBerry environment.

Call or Email Progent for Help from a RIM BlackBerry-Certified Specialist
In order to get in touch with Progent about technical support for BlackBerry mobile wireless integration, call 1-800-993-9400 or see Contact Progent.



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    Progent's expert solution designers and software developers can help your business to create customizations to Microsoft GP/Great Plains that address the unique requirement of your business without losing the advantages of seamless Windows integration and connectivity. Progent can also offer expertise with a variety of software development technologies that can be used to create integrations with Microsoft GP/Great Plains. These integration tools include Microsoft Dexterity, Modifier with VBA, Visual Studio for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.

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    Progent's expert support team can show you how to design and implement an efficient in-place Exchange Server 2007 migration strategy that avoids productivity downtime, reduces ongoing service demands, and makes your Exchange Server 2007 easy to administer. For complicated multi-server or multi-location migrations, Progent has the background to complete your project quickly and economically. Progent's Exchange Server 2007 help, troubleshooting, and consulting offerings include expertise with the integration of outside vendor enhancements of Exchange Server 2007 that are best aligned to your business needs.

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    Microsoft Small Business Server (SBS) is a low-cost suite of server products that provides the foundation for a feature-rich but easy-to-manage IT network. The IT demands of the Microsoft .NET products included with Microsoft Small Business Server calls for a network support expert with hands-on experience planning and integrating seamless, end-to-end business technology solutions. Progent's SBS Server professionals have an average of over a decade of background supporting computer networks built on Microsoft technology. This background ensures you success in deploying, administering, and troubleshooting network environments that incorporate the SBS Server suite of servers and applications.

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