For organizations of any size in Hartford Connecticut, Progent can provide easy, fast, and economical contact with Cisco CCIE-Certified engineers. CCIEs are world-class networking experts who achieve this elite recognition by completing rigorous examinations administered by Cisco. CCIE-qualified engineers can tackle the most complex issues associated with network interfacing, troubleshooting, and configuration. Progent's CCIE-certified support specialists operate closely with Cisco's internal engineers in identifying anomalies with IOS or NX-OS utilities and coming up with temporary alternatives or obtaining software updates to fix problems. A Cisco-qualified CCIE knows how to detect the cause of network problems whether from network appliances or applications.

Progent can provide fast and affordable remote contact with a CCIE specialist so your company can obtain timely help for complex network issues that are affecting business productivity but are outside the experience of your ordinary network maintenance organization. Progent's Cisco CCIE-Premier engineers can connect to your network using advanced remote support tools that allow them to provide rapid and cost-effective diagnosis and repair of serious network problems.

Progent's CCIE Support Services
Most CCIEs work for big enterprises or nationwide Internet providers, and so their skills are not easily available to the general public. Progent is among the few support organizations to make CCIEs available to support small and medium sized businesses. Also, Progent can provide quick access to a CCIE remotely so you can get immediate help for complex network issues that are hurting worker productivity. To find out how to contact a Progent CCIE for timely assistance with your network, go to Progent's remote network help.

Connecticut State Contact Information:
Progent offers consulting services and onsite technical support throughout the Connecticut State.

Onsite IT Consulting
Progent locations in Connecticut State

City Address Phone Link
Hartford 100 Pearl Street, 14th Floor
Hartford, CT 06103
United States
(860) 516-8003 Hartford Network Support Services
New Haven 157 Church Street, 19th Floor
New Haven, CT 06510
United States
(203) 687-4555 New Haven Network Support Services
Stamford 243 Tresser Boulevard, Penthouse
Stamford, CT 06901
United States
(203) 989-9414 Stamford Network Support Services


Cisco's large selection of new and vintage networking devices supported by Progent includes ASA 5500 Series Security Appliances and PIX 500 Series Firewalls, the Catalyst Firewall Services Module, secure high-speed and IS routers, Aironet and Meraki wireless access points and bridges, Cisco Meraki cloud-managed APs and distribution switches, Voice over IP (VoIP) phones and systems, Catalyst and Nexus family switches, plus security and Virtual Private Network (VPN) products. Maintaining one of the largest teams of Cisco-premier CCIE consultants of any independent consulting company, Progent has priority access to Cisco's engineering experts and Cisco's latest learning programs to stay at the leading edge of connectivity solutions.

Patch Management for Cisco Network Infrastructure Appliances
Software update management is a critical and complicated process. Timely and correctly managed updating optimizes cybersecurity, compliance, availability, and functionality. Sporadic patch management can cause security vulnerabilities, compatibility problems, slow or erratic performance, excessive offline stretches, or loss of important functions. Patching entails more than occasional updates of operating systems and applications for servers and endpoints. Firmware updates can be as critical for network appliances such as switches, firewalls, and wireless access points.

Software Update Management Support for Network Appliances

Progent can provide patch management support for network appliances from Cisco and other vendors

Progent has delivered advanced assistance for Cisco networking products for over two decades and Progent's managed services for software and firmware patch management offer organizations of any size a flexible and cost-effective option for assessing, validating, scheduling, implementing, and documenting updates to your ever-evolving information system. To learn about Progent's service programs for patch management, see Progent's software update management service plans.

In order to learn more information concerning Progent's consulting support services for Cisco network technology, choose a subject:

Other Consulting Services Offered by Progent
In addition to Cisco networking, Progent's consulting professionals offer advanced support for a variety of major areas of computer technology, allowing Progent to deliver complete IT solutions for companies of any size. A few key disciplines where Progent can deliver high-level support include: By providing an efficient full-service resource for network generalists and specialists, Progent can deliver fast, cost-effective, and thorough IT solutions that address the specific needs of companies in Hartford Connecticut.



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  • Les Kent has a 35-year history of effective technology integration, executive management, marketing, and operations. He has shown a knack for creating elegant IT solutions in his roles as as a network architect, programmer, project manager, implementation consultant, and troubleshooter for small businesses, new ventures, and global enterprises.

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    Small to middle size businesses can now get all the benefits of Microsoft Operations Manager and also have quick access to Progent's Microsoft and Cisco certified network support professionals. With Progent's economically priced network service programs, mid-size organizations can choose a simple co-sourcing service program built around System Center Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to provide small and midsize business information systems enterprise-class reliability, protection and productivity.

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    Progent's software experts have worked for two decades with .NET technologies and the Visual Studio development system and are able to build or update .NET apps quickly and at low cost.

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    Progent's Data Center consultants can help you find fault-tolerant data centers that meet the particular needs of your business. Fault tolerant co-location sites are particularly attractive to small businesses because of their affordability and convenience in comparison to pursuing a do-it-yourself strategy. Attempting to build an on-site data center with even a basic level of fault tolerance is financially prohibitive for typical small companies. Progent is ready to show you how to get all the benefits of high availability data centers and fault tolerant colo sites by offering a full array of engineering and maintenance services.

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    Progent provides IT support for medium size companies who have 100 to 250 system clients. The mid-size business or work group has typically been an underserved part of the market for network support services. The overhead and support delivery models of large third-party service organizations make them excessively costly for the typical small business or small medium business (SMB), which commonly relies on a modest IT budget with which to maintain an information network whose advanced technology and capability are frequently similar to the networks of much bigger companies. Progent's support delivery model, which takes great advantage of remote service, virtual office infrastructure and proactive network monitoring, significantly lowers the IT maintenance expenses of a small-medium business while offering the mid-size company with big-company service from certified, IT consultants knowledgeable in a wide array of small business network solutions. If your mid-sized organization or small business is looking for levels of network help appropriate for a mid-size organization without paying big-company costs, call Progent.

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    Progent's certified Windows Server 2019 consultants can assist your organization to design and carry out an efficient migration to Windows Server 2019 using your current deployment architecture or a cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 offers major improvements in capacity, speed, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and Linux support.

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    Microsoft Lync Presence Consultancy

    Progent's Microsoft-certified consultants can help your company to evaluate the value of Lync Server 2010 for your business and can help you to design and carry out a deployment of Microsoft Lync Server 2010 that consolidates the management of Instant Messaging and Presence and increases the output of your office employees, at-home workers, and smartphone users. Progent can in addition assist your company to perform an efficient migration to Microsoft Lync Server 2010 from Office Communications Server or from Live Communications Server, interface Lync Server 2010 with Exchange, Microsoft SharePoint, and Microsoft SQL Server, show you how to use Lync Server 2010 to enhance the team-computing functions of MS Office applications, and provide training and continuing support for Lync Server 2010 and other Microsoft platforms.

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  • Technical Consultant Windows 8.1 Training 24x7 Windows 8.1 Migration Network Installations
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    If your business computer system combines Linux technology with MS Windows, Progent can assist you to integrate your computers into a cohesive network that permits all your OS platforms to coexist for simple management, transparent dataflow, high availability, enhanced performance, and tight security. Progent's Linux and Windows integration support offerings include network infrastructure configuration and support, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, remote technical help and repair, in-person technical support, and Help Desk services.

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    Progent's expert software programmers, database architects, and project management consultants can help large businesses to carry out development projects for Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to veteran program managers for advanced planning and program co-ordination or Progent can assist clients fill in expertise gaps by providing relational database designers and software programmers experienced in building line-of-business applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can help businesses to integrate SharePoint with additional data sources like Microsoft SQL and Excel to create data-driven intranets and web portals. Progent also can provide expertise with web development technologies and can assist clients to create, enhance, troubleshoot, or migrate web-based applications to utilize the latest advances in web technology.

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  • Microsoft Solutions Framework Project Methodology On-site IT Support
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    Progent's staff of Microsoft and Cisco Certified experts average longer than ten years of real-world industry experience, at the forefront of IT service, performing a wide range of technical tasks for a large array of customers. Every Progent consultant shares a refined set of personal best practices which are incorporated into shared best practices training that Progent teaches its support personnel. This means that you get not just world-class technical capability, but also a support engineer with field-tested approaches for applying technical knowledge to repair actual IT problems quickly.


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