Dynamics GP ExpertsMicrosoft Dynamics GP, previously branded Great Plains, has a lengthier track record than almost any other enterprise resource planning (ERP) platform made for the Windows OS. Dynamics GP is a mature, feature-rich product and is one of the most popular ERP systems for small and mid-size businesses, with about 50,000 active customers globally. Many organizations who have depended on Dynamics GP for years have been able to postpone upgrades to the point that they are now using seriously out-of-date software and outmoded network infrastructure. This can be risky. Meanwhile, a common complaint we hear from prospective customers is that they have a hard time locating experienced Microsoft Dynamics GP consultants who can provide guidance on how to update their Dynamics GP system efficiently and extract the maximum business value from the application.

The more a business tries to limp along with legacy releases of Microsoft Dynamics GP, the more challenging the upgrade procedure becomes. When server hardware or storage systems break down, there may be no equivalent hardware available to use as substitutes. When releases of Microsoft Windows Server used to host Dynamics GP arrive at end-of-support status, vital security patches are no longer developed. Current editions of SQL Server might not work with your special GP customizations. Innovative products like Microsoft's Power BI may not run. Organizations investigating an upgrade of their Microsoft Dynamics GP environment are often overwhelmed by the number of components there are to the puzzle. And the price tag suggested for a migration may be through the roof.

Dynamics GP Migration and Enhancement Services Available from Progent
Progent has offered support for Microsoft Dynamics GP and Great Plains for more than 20 years, and Progent's tested experts have delivered advanced and economical remote integration consulting for Windows-powered networks to businesses in every state in the U.S. By combining deep experience with all versions of Dynamics GP along with world-class system integration skills, Progent is ideally qualified to help your Hartford, Connecticut business optimize the benefit of GP/Great Plains.

We partner with our customers and start by understanding their needs. After gaining familiarity with the situation and the areas for improvement we provide our recommendations. Proposed services can include an upgrade to a newer and supported release of Microsoft Dynamics GP, basic user education, full platform and specific module implementation including 3rd-party modules offered by a broad array of suppliers that have written add-ons to Dynamics GP, custom integrations with other critical business applications used by organization, custom report creation, and solution analysis to assess whether GP is being used optimally. Our goal with each Dynamics GP project big or small is to maximize business value and minimize expense.

Progent can help your Hartford, Connecticut business in each phase of your Dynamics GP migration or customization process including:

  • Deployment Review
    Take a look at what modules and features of Microsoft Dynamics GP you are currently using and propose other capabilities available on the product that might be helpful to your business.

  • Upgrade Planning and Timing
    Develop a complete migration plan and schedule that avoids business interruption. Plan for pilot testing, production upgrade, and training. Identify customizations and add-on modules. Predict and resolve integration problems.

  • Testing
    Plan and configure a pilot system for validating the upgrade project.

  • System Updates
    Back up databases and dictionaries, eConnect automation, and Microsoft Integration Manager database. eMigrate Microsoft Dynamics GP to the current version to ensure ongoing support services from Microsoft and to make all current features available to your business. Upgrade SQL Server and compatibility levels for all associated databases. Configure services from the GP Professional Services Tools Library. Prepare data and run scripts to resolve documented issues.

  • Management Reporting
    Create reports and or custom dashboards for private as well as public consumption. Deploy SQL Server Reporting Services and combine Microsoft Dynamics GP with Microsoft Power BI for on-demand reporting and for combining information from diverse on-premises and external sources.

  • Education
    Provide individual or group training for current and new users of Microsoft Dynamics GP.

  • Support Services
    Act as a single point of contact for support to deliver consistent and cost-effective resolution of issues made possible by familiarity with your specific environment.
Other Dynamics GP Consulting Services Available from Progent
Progent offers the support of top-tier experts who have been creating working Dynamics GP and Great Plains solutions since relerase 1. Progent can do the jobs you require directly instead of managing less knowledgeable consultants or in-house staff. Key areas where Progent can provide Microsoft Dynamics GP support services include:
  • Guidance
    Suggest the use of software modules that come with the basic GP system but are not now being used. In addition, recommend third-party add-ons written exclusively for Dynamics GP to deliver features that GP doesn't offer.

  • Integrations
    Build custom integrations between Dynamics GP and other strategic platforms to reduce duplicate data entry and increase consistency.

  • Customizations
    Create big and small customizations that work with Dynamics GP to handle specific functions that are not addressed by standard GP modules or third-party add-ons.
Infrastructure Consulting Services
Progent can help your business to enhance your network infrastructure to support Dynamics GP for any deployment model including local, private or public cloud, or a hybrid environment. Infrastructure services offered by Progent's consultants include:
  • Needs analysis and IT asset inventory
  • Network topology design and implementation (local, private or public cloud, or hybrid)
  • Setting up security gateways and VPN connections and creating security policies
  • Integrating Apple iOS, Google Android, and Windows smartphones and tablets
  • Developing high-availability environments
  • Integration with public cloud services such as Microsoft 365
  • Disaster recovery planning
  • Performance optimization
Why Progent?
A modern Dynamics GP environment includes diverse software platforms, on-premises network infrastructure resources, and public cloud products combined into a cohesive ERP solution. For more than two decades, Progent's consultants have provided remote and on-premises support from Microsoft-certified experts including Dynamics GP/Great Plains integrators, Windows Server consultants, SQL Server developers, Exchange Server configuration consultants, Microsoft Office experts, and SharePoint development consultants. Progent has worked with these products from their initial releases to their latest versions, and Progent supports cloud options by providing Office and Microsoft 365 consulting, Exchange Online support, and SharePoint Online deployment and application development expertise.

Progent also has extensive experience providing help from seasoned Cisco CCIE-certified network consultants, Windows Hyper-V integration experts, and VMware virtual machine consultants. This background with core IT platforms cuts time and expense when guiding organizations through every aspect of upgrading their legacy Dynamics GP environment. Progent also offers the support of senior cybersecurity and compliance experts, disaster recovery and business continuity planning consultants, application programmers, hybrid cloud architecture experts, and SQL Server DBAs who can help you to design, implement, and maintain a productive Dynamics GP environment.

Progent's Support Expertise for Dynamics GP/Great Plains Enterprise Resource Planning Deployments
To learn more information about Progent's remote and onsite support expertise in Hartford, Connecticut for Microsoft Dynamics GP/Great Plains ERP software, see:

Read/Download Progent's Microsoft Dynamics GP/Great Plains Consulting Services Datasheet
To download a datasheet about the consulting services offered by Progent for MS Dynamics GP/Great Plains software, select Download Datasheet: Consulting for MS Dynamics GP/Great Plains Enterprise Resource Planning Software (PDF file).

Contact Progent for MS Dynamics GP/Great Plains Upgrade Support
If your Hartford, CT business is looking for a MS Dynamics GP/Great Plains deployment expert or application developer, call 1-800-993-9400 or see Contact Progent.