Besides offering rapid contact with top-tier IT consultants and subject matter experts to assist Hartford, Connecticut companies with specific IT issues or longer-term initiatives, Progent offers temporary supplemental staffing to deliver more generalized assistance such as PC help, network management, and Call Center response. On-demand staffing can help businesses to respond to planned or unexpected surges in demand for network personnel, which may be caused by situations such as mergers and acquisitions, data center moves, technology migration, business process changes like work-from-home, disaster recovery, seasonal variations, or new regulations. Short-term IT staff augmentation can also cover gaps resulting from the absence of full-time staff members because of vacations, illness, termination, or other reasons.
Benefits of Progent's Short-Term Staffing Program
Progent's temporary staffing services offer businesses the ability to respond to surges in requirements for IT services without dealing with the costs and delays associated with vetting and hiring professional technical personnel and without the burden of adding to your in-house staff size.
Key aspects of Progent's short-term supplemental staffing services include:
Progent's Co-managed Center Service
- Rapid availability of seasoned network pros
- Easy initiation, cessation, and re-engagement of services
- Transparent extension of your full-time network support team
- Comprehensive documentation of all services delivered
- Available escalation from Tier 1 up to Tier 3 support so even the most challenging problems get resolved promptly
- Close relationship with a world-class, full-spectrum source for IT expertise
Progent's co-managed Help Desk Call Center service is a specialized flexible staff expansion option that enables IT groups to share the responsibilities of Call Center support seamlessly between their in-house IT staff and Progent's nationwide pool of IT support experts. Working as a seamless extension of your full-time Call Center, Progent's shared Help Desk Call Center service is a joint service solution based on by the leading shared PSA tool for streamlining, service requests, ticketing, assigning responsibility, monitoring responses, and generating management reports.
Why Choose Progent?
Progent has 20 years of background providing remote and onsite network expertise for organizations across the U.S. Progentís engineers hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading vendors. Progent's cybersecurity experts have earned top certifications including CISSP-ISSAP, CISM, and CRISC. Find out more details about Progent's industry certifications.
Progent's Areas of Expertise for Hartford, Connecticut Businesses
Progent's seasoned team of certified engineers can deliver Hartford, Connecticut organizations a wide range of online consulting and debugging expertise. Practice areas covered under Progent's reseller program for network service providers include:
Contact Progent for Short-Term Staff Augmentation for Hartford, Connecticut Organizations
To learn more details about Progent's short-term staff augmentation services for Hartford, Connecticut companies, call 800-993-9400 or visit Contact Progent.