Hartford Teleworkers Solutions Consulting
Network Infrastructure Setup Consulting Experts
Expanding your telecommuter workforce may have a significant impact on IT architecture, security, and corporate processes. Progent has two decades of experience assisting SMBs to design, configure, manage, tune, and debug IT networks that support at-home workers. Progent can assist your Hartford company to select the appropriate technologies and adhere to leading practices in creating and maintaining a safe virtual office solution for telecommuters that facilitates collaboration and delivers top value. Progent offers support services that go from on demand expertise for helping you over challenging IT roadblocks to full project management to help you successfully complete business-critical tasks.
Progent can assist Hartford, Connecticut organizations to succeed with any facet of creating a high-functioning work-at-home ecosystem by delivering infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, cloud connectivity, Help Desk outsourcing, security and compliance, backup/restore solutions, and unified management.
Network Infrastructure for Teleworkers
Configuring the network infrastructure needed to support a remote workforce can be especially complicated if you must accommodate a mix of personal hardware like desktop computers and notebooks, routers, and wireless appliances from various vendors and with a variety of OS software and firmware levels. Progent's background providing remote support for both outdated as well as modern technologies in virtual office venues allows you to make cost-effective use of your existing network infrastructure and offers ready access to top-tire consultants for making essential upgrades. Support services available from Progent to assist you to implement a high-functioning work-at-home infrastructure include:
- Virtual Private Network (VPN) connectivity allows you to create a safe tunnel for authenticated remote employees to use IT resources located at your company data center or in a public cloud. Progent's consultants can assist you to deploy and manage VPN access between your at-home workforce and your various network resources by providing online VPN configuration consulting. For organizations with Cisco's ASA security appliances, Progent's Cisco-certified ASA experts can assist your remote workers to set up Cisco's popular AnyConnect client software for secure VPN connections for a wide selection of devices such as Microsoft Windows, macOS, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure platforms enable an at-home worker to view and interact with a remote computer's desktop. This provides IT managers significant control over the computing environment of at-home employees and offers them a consistent and more productive work experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
- Routers attach home computer networks to the Internet and typically support VPN connections, local Wi-Fi connectivity, and firewalls. Progent can provide expert online consulting for configuring home routers from a variety of manufacturers. See router configuration support from Cisco-certified experts.
- Home Wireless networks, typically shared by an entire household and visitors, are commonly used by telecommuters to connect to their router for work. This can create performance and cybersecurity issues. Progent can assist you to mitigate these problems by providing expertise like Cisco Aironet integration expertise, Cisco-certified Meraki WiFi deployment consulting, and Ubiquiti WiFi AP integration help.
- Internet connectivity solutions impact the speed and reliability of connections between at-home workers and the company network. Line-of-business processes may require redundant Internet access in the event the normal connection fails. Progent offers expertise for identifying Internet service providers, picking appropriate service packages, and configuring redundant Internet connections. See Internet connectivity solutions.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and maintaining a productive work-from-home solution for your Hartford, Connecticut business, phone
An index of content::
Exchange Server 2010 Migration Consultancy
24x7 Microsoft Expert Exchange Server Upgrade Professional
Progent's Microsoft-certified network engineers can help your organization to assess the value of Microsoft Exchange 2010 for your business and can assist your IT staff to plan and carry out a smooth upgrade to Microsoft Exchange Server 2010 from Exchange Server 2003 or Microsoft Exchange Server 2007 that will offer quick ROI by improving your productivity, lowering the cost of equipment and support, streamlining administration, and consolidating your key communications technologies.
Computer Support Firms OS X
macOS Phone-based Professional
Progent provides nationwide remote help and troubleshooting services for companies who run macOS and OS X networks or whose information systems include a combination of Apple Mac and Microsoft products. Progent's engineers offer macOS and OS X users a range of services such as desktop assistance, migration to the current edition of macOS from legacy editions of macOS or OS X, plus expertise with Mac application software. Progent can also assist your business with Apple iPhone and Apple iPad synchronization and troubleshooting, or migrating to Apple's iCloud services. Online network consulting provides optimum return for your IT budget by preserving user productivity and limiting the time billed for network repair services. Sophisticated online support utilities and skilled service specialists and engineers allow Progent to handle the majority of IT problems without wasting time and money by traveling to your site. In most of situations your network issues can be remediated by telephone or through a mix of phone help and remote connectivity. Progent can offer the services of Cisco certified CCIE network experts and CISA certified security professionals to assist with the most challenging system problems.
Emergency Windows 10 Pilot Testing Configuration
Support and Integration Windows 10 Security
Progent's Microsoft-certified consultants can help businesses of all sizes to assess Windows 10 or to upgrade to Windows 10 from an older version of Windows. Online and on-premises assessment and migration services for Windows 10 provided by Progent include Return on Investment estimates, project management, application and driver compatibility testing, pilot systems, virtualization strategies, Cloud solutions, mobile device management and synchronization, teleworker connectivity, security and compliance, streamlined provisioning and management, network infrastructure design, wired/wireless convergence, disaster recovery planning, webinar training for network management personnel and users, and post-migration Call Center support services.
ISA Server Specialist
Microsoft Certified Partner ISA 2004 Integration Support
Progent's certified Internet Security and Acceleration Server consultants have broad experience creating Microsoft-based security solutions for information systems with multiple sites, mobile users, and mission-critical eCommerce applications. A Progent ISA Server engineer can help your small or mid-size business plan and deploy a configuration of ISA Server 2004 that meets your IT protection requirements without limiting your network.
Security Organization SonicWall Gateway Security Suite
SonicWall NSA 9250 Firewall Security Auditor
Progent's SonicWall firewall consultants can help you integrate, maintain, and tune SonicWall firewall/VPN devices including the newer SonicWall TZ, NSa and NSsp families of appliances and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISM and GIAC-certified cybersecurity consultants can show you how to incorporate SonicWall security gateways into an end-to-end security solution and design security into your business processes.
Windows Server 2019 High Availability Network Engineer
Windows Server 2019 Security and Compliance Engineer
Progent's certified Windows Server 2019 experts can assist your organization to design and carry out an efficient migration to Windows Server 2019 using existing system architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers significant improvements in scale, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and container support.
IP Endpoints Computer Consultants
Cisco VoIP Support and Integration
Progent's CCIE-certified networking experts offer advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover solutions.
Cisco VoIP Phones and Jabber Computer Consultant
7800 Series IP Phone Technical Support
Progent's CCIE-certified networking consultants can provide advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Service Reports Help and Support
Tracking Service Costs On-site Technical Support
Progent uses a sophisticated support reporting system that records and organizes detailed documentation for all billed services. Unlike many independent consultants or local support firms who offer minimal documentation or specifics of services performed, each service provided by Progent is accompanied by full documentation. Each Progent staff member has use of the support documentation transmitted by each staff member to each customer. The practice of detailing and archiving service activity results in more effective service and avoids a slew of common problems such as when a support client is effectively held captive to a consultant who refuses to let go of the keys to the kingdom.
Hybrid Exchange Online and Exchange on-premises Specialist
Online Support Office 365 and iOS
Microsoft Office 365 Exchange Online allows you to utilize cloud-resident virtual machines, mailboxes and associated Exchange infrastructure to lower hardware costs and administrative overhead. You can use Office 365 Exchange Online to host all your Exchange mailboxes, or you can set up a hybrid architecture that combines both local and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly remote technical support to help your organizations to assess the potential advantages of Exchange Online, plan a solution that makes sense for your business needs and budget, implement an efficient migration from your existing Exchange system to one that incorporates Office 365 Exchange Online, train your management staff and users, and provide as-needed consulting and troubleshooting.
Professional SQL Server Analysis Services
SQL Server 2012 Performance Tuning Integration
Progent can provide the expertise of Microsoft-certified consultants and seasoned software programmers, database administrators, project management experts, network infrastructure architects, disaster recovery/business continuity specialists, and security professionals to assist your business to evaluate the likely benefits of Microsoft SQL Server 2012 for your organization, install pilot environments at your site or at Progent's test lab, design and execute out a smooth transition to SQL Server 2012 from previous versions of SQL Server or from other RDBMS solutions, and configure an efficient and secure IT infrastructure that lets you maximize the business benefit of Microsoft SQL Server 2012.
Cisco PIX 500 Firewall Migration Support
PIX Firewall Upgrade Consulting Services
Cisco's PIX firewalls have reached end of life and Cisco might not support these legacy devices. Progent continues to offer technical support for Cisco's PIX firewalls to help you with management and troubleshooting and Progent can in addition help you assess if you should move up to the latest firewall products available from Cisco. Progent's Cisco-certified specialists can help you plan and implement a smooth migration to Cisco ASA 5500-X firewalls based on industry best practices.
Engineer Lockbit ransomware protection and recovery
ransomware preparedness assessment Engineers
The ProSight Ransomware Preparedness Report is a low-cost service based on a phone interview with a Progent backup/recovery expert. The interview is intended to help assess your organization's preparedness to block ransomware or recover quickly after a ransomware incident. Progent will consult with you directly to collect information about your existing security profile and backup/recovery procedures, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply best practices to build a cost-effective security and backup environment that reduces your vulnerability to ransomware and meets your company's needs.
Cisco PIX Firewall Migration Computer Consultant
Specialists Cisco PIX Firewall Migration
Cisco's PIX 500 Series firewalls have been discontinued and Cisco might not offer support these devices. Progent still provides technical support for Cisco's PIX Series firewalls to help you with maintenance and Progent can in addition help you assess whether to move up to the latest firewall products available from Cisco. Progent's Cisco-certified experts can help you design and carry out a cost-effective upgrade to Cisco ASA 5500-X firewalls following industry best practices.
Open Now Dynamics GP Online Help
Network Consultants Great Plains Accounting Software
Progent’s Microsoft certified consultants offer a variety of consulting services for Microsoft Dynamics GP (formerly Great Plains). Microsoft Dynamics GP is a financial and business analysis package built, like all Microsoft accounting solutions, on the scalable and popular platform of Microsoft Windows technology. Microsoft Dynamics GP provides an affordable tool for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is easy to install and configure, and with its segmented design you are able to license only the capability you currently require, with the ability to expand users and enlarge functionality in the future. Progent’s Microsoft Dynamics GP support experts can help you deploy, configure and manage the latest version of Microsoft Dynamics GP or migrate smoothly from an older edition.
Work from Home Helpdesk Integration Services
Offsite Employees Helpdesk Services Support
Progent offers small and mid-size organizations overflow or fully outsourced Help Desk services for an offsite workforce.
Barracuda Backup Offsite On-site Technical Support
Barracuda Backup Virtual Appliance Specialists
Barracuda Backup is a low-cost, subscription-based backup/restore service for small and medium-size organizations. A Barracuda Backup solution can incorporate a purpose-built physical storage device manufactured by Barracuda or a virtual appliance with similar features but which uses your own storage infrastructure. Barracuda Backup safeguards vital company data generated on-premises, at one or more remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a wide range of consulting services to help you to plan, integrate, manage and repair a backup and disaster recovery system based on Barracuda Backup.
MCDST IT Outsource
JNCIS On-site Technical Support
Progent provides customers the services of consultants who have earned some of the computer industry's most prestigious certifications. Progent thinks that customers have the right to know that their IT service providers have formal testing as well as broad real-world experience so that Progent's customers can use Progent's support with trust. In many cases, vendor credentials such as the Cisco Certified Internetwork Experts confers privileges for significantly superior vendor support than is offered to non-certified service providers, allowing Progent to offer clients a higher class of IT support. In addition, major credentials such as CISSP or ISSEP for network security can aid corporate customers to show compliance with regulatory requirements by using the assistance of recognized IT professionals.
Catalyst Switch VLAN Technical Support Services
Award Winning Catalyst Switch IOS Integration
With the Catalyst line of switches for small and medium-sized businesses, Cisco enables companies to realize the full benefits of adding smart traffic control into their IT infrastructures. Cisco's switch technology allows you to deploy capabilities to make your IT network sufficiently available to handle real-time requirements, scalable to facilitate future growth, safe enough to protect confidential information, and designed for differentiating and managing traffic flows to streamline network performance. Progent's CCIE certified engineers can show you how to select and integrate Catalyst switches that make sense for your company. In addition, Progent's CISA certified security specialists can help you develop a comprehensive protection plan and configure Catalyst switches so they help enforce your security strategy. Cisco Catalyst switching products that Progent supports include Cisco's Catalyst 2940 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4900 switches, and Catalyst 6500 Series Switches.
Best Practices Tech
Tech Expert Microsoft Solutions Framework Project Methodology
Progent’s staff of Microsoft and Cisco Premier experts average more than ten years of real-world industry experience, at the front lines of network service, executing a broad variety of technical projects for an extensive mix of clients. Each Progent consultant shares a refined collection of personal best practices which are combined into shared leading practices training that Progent instills in its support staff. This means that you get not just world-class technical help, but also a consultant with field-tested methods for using computer knowledge to fix actual IT problems quickly.
Microsoft Experts 64-bit Processing Technology Professional
64-bit Computing Consulting
Progent’s Microsoft-certified engineers can assist you to update your desktops from 32 to 64 bits. Progent can help you to calculate the costs and benefits of migrating to 64-bit desktop computing, design an affordable migration strategy that minimizes operational interruptions, and offer economical, professional remote help to assist your organization to configure 64-bit desktop operating systems and application programs on your current computers.
Palo Alto Networks App-ID Consultants
24 Hour Palo Alto Networks DNS Security Firewall Support
Progent's Palo Alto Networks firewall experts can help you select, deploy, and manage Palo Alto Networks PA-Series firewalls to provide a next-generation cybersecurity solution that spans your on-premises and cloud assets and guards all users anywhere with any device.
SharePoint Consulting Services
Microsoft SharePoint Server Technology Consulting
Progent’s Microsoft-certified consultants can provide small and midsize companies computer consulting, maintenance, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for efficiently connecting people, teams and data. SharePoint Portal Server offers a common location for your workers or clients to connect to, organize, distribute and manipulate useful data, documents, and software and to interact with other people. It allows quicker and better decisions, more effective access across groups and more streamlined business practices. The primary goal of SharePoint Server is to bring together, in a productive way, all of the diverse sources of knowledge available inside and without a business network. Windows SharePoint Services connect workers, clients, teams and projects with the data they’ve created in a way that makes data convenient to locate, retrieve and re-use.
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