Enlarging your remote workforce can have a major effect on IT infrastructure, security/compliance, and corporate culture. Progent has two decades of experience assisting businesses of all sizes to plan, configure, administer, tune, and debug IT networks that support work-from-home employees. Progent can help your Hartford company to pick the right tools and adhere to best practices in creating and operating a secure virtual solution for telecommuters that promotes teamwork and delivers top business value. Progent offers services ranging from as-needed guidance for getting you over occasional technical bottlenecks to full project management or co-management to help you carry out mission-critical tasks.

Progent can assist Hartford, Connecticut organizations to with any aspect of creating a high-functioning telecommuting environment by delivering infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Call Desk augmentation, endpoint security, backup/restore solutions, and streamlined management.

Infrastructure for an At-Home Workforce
Setting up the physical and software infrastructure required to support an at-home work environment can be particularly complex if you must accommodate a combination of personal equipment like desktop computers and notebooks, routers, and wireless appliances from various vendors and with a variety of OS software and firmware releases. Progent's background delivering online help for both outdated and current technologies in virtual office solutions allows you to make efficient use of your available infrastructure and offers fast access to top-tire consultants for making essential upgrades. Services offered by Progent to assist you to create a productive work-at-home ecosystem include:

  • VPN connectivity allows you to create a secure connection for authenticated remote employees to use IT assets situated at your corporate data center or in the cloud. Progent can help you to configure and maintain VPN access between your teleworkers and your various network resources by providing online VPN integration consulting. For organizations with Cisco's ASA security appliances, Progent's Cisco-certified ASA consultants can assist your at-home workers to set up Cisco's AnyConnect client software for secure VPN connections for a broad range of devices such as Windows, macOS, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) products enable an at-home worker to view and use a data center PC's desktop. This technology gives network managers more control over the computing ecosystem of telecommuters and offers remote users a consistent and more productive experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers connect at-home networks to the Internet and support VPN connections, home Wi-Fi networks, and firewall services. Progent offers expert online consulting for deploying home routers from all major manufacturers. See router configuration services from Cisco-certified consultants.
  • Home Wireless networks, often shared by families and guests, are commonly utilized by at-home employees to connect to their Internet router for work. This can create throughput as well as security issues. Progent can assist businesses to resolve these issues by delivering expertise that include Cisco Aironet configuration expertise, Cisco-certified Meraki WiFi deployment consulting, and Ubiquiti WiFi access point setup help.
  • Internet connectivity solutions impact the speed and reliability of connections between telecommuters and the company network. Vital applications may require backup Internet access in the event the primary connection fails. Progent offers expertise for selecting service providers, choosing appropriate service offerings, and integrating fault-tolerant Internet connections. See Internet access solutions.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and maintaining a productive telecommuter environment for your Hartford, Connecticut organization, call 1-800-993-9400 or refer to Contact Progent.