Enlarging your remote workforce can have a significant impact on IT infrastructure, security, and company culture. Progent has two decades of background helping businesses of all sizes to design, deploy, administer, tune, and debug IT networks that incorporate a remote workforce. Progent can help your Hartford organization to select the right technologies and adhere to best practices in creating and maintaining a safe virtual solution for teleworkers that promotes collaboration and returns maximum value. Progent offers support services ranging from on demand guidance for getting you past challenging technical roadblocks to comprehensive project management to help you carry out mission-critical initiatives.

Progent's consultants can assist Hartford, Connecticut organizations to with any aspect of building a high-functioning telecommuting environment by providing network infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk services, security and compliance, backup/restore solutions, and streamlined management.

Network Infrastructure for an At-Home Workforce
Setting up the network infrastructure needed to support a remote workforce can be particularly complex if you have to accommodate a combination of worker-owned equipment like PCs and notebooks, routers, and Wi-Fi APs from various manufacturers and with a mix of OS software and firmware releases. Progent's background providing remote help for both legacy and current technologies in remote office solutions enables you to make cost-effective use of your existing infrastructure and provides you with fast access to expertise for implement necessary updates. Support services available from Progent to assist you to implement a productive telecommuting infrastructure include:

  • Virtual Private Network technology allows you to establish a safe tunnel for authorized at-home employees to use IT resources located at your corporate datacenter or in the cloud. Progent can assist you to configure and maintain VPN access between your teleworkers and your key network resources by providing remote VPN configuration support. For organizations using Cisco's ASA security appliances, Progent's Cisco-certified ASA experts can help your remote workers to utilize Cisco's AnyConnect client software for secure VPN tunneling for a broad range of endpoint devices such as Windows, Mac, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure products allow an at-home worker to see and use a data center computer's desktop. This gives IT managers substantial control over the digital environment of telecommuters and offers remote users a familiar experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
  • Routers attach home networks to the Internet and support VPN connections, local wireless networks, and firewalls. Progent can provide expert online support for integrating routers from all major vendors. See router configuration support from Cisco-certified experts.
  • Home Wi-Fi networks, often supporting an entire household and guests, are commonly utilized by at-home employees to connect to their Internet router for work. This can create performance and security problems. Progent can assist you to resolve these issues by providing expertise like Cisco Aironet configuration consulting, Cisco-certified Meraki wireless deployment consulting, and Ubiquiti WiFi access point setup assistance.
  • Internet connectivity solutions affect the speed and availability of connections between at-home workers and the corporate data center. Line-of-business processes might demand redundant Internet access in case the normal connection fails. Progent offers expertise for selecting service providers, choosing sensible service bundles, and setting up fault-tolerant Internet access. Refer to Internet connectivity integration services.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and managing a productive work-from-home environment for your Hartford, Connecticut business, call 1-800-993-9400 or refer to Contact Progent.