Expanding your telecommuter workforce can have a major effect on IT infrastructure, security, and company processes. Progent has 20 years of experience assisting SMBs to plan, deploy, manage, tune, and troubleshoot IT environments that support work-from-home employees. Progent can help your Hartford organization to select the right tools and adhere to best practices in creating and maintaining a safe virtual office solution for teleworkers that promotes collaboration and delivers top business value. Progent offers support services ranging from as-needed expertise for helping you past occasional technical bottlenecks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent's consultants can help Hartford, Connecticut organizations to succeed with any facet of building a high-functioning work-at-home ecosystem by delivering infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, helpdesk services, security monitoring, backup/restore solutions, and unified management.

Network Infrastructure for Teleworkers
Setting up the network infrastructure needed to support a remote workforce can be particularly complicated if you have to accommodate a mix of worker-owned hardware like PCs and laptops, routers, and wireless appliances from an assortment of vendors and with a mix of operating systems and firmware levels. Progent's background providing online help for both outdated and modern IT products in virtual office solutions enables you to make cost-effective use of your existing infrastructure and provides you with ready access to expertise for implement necessary upgrades. Services offered by Progent to help you to create a high-functioning work-at-home infrastructure include:

  • VPN technology makes it possible to create a secure connection for authenticated remote employees to access IT resources located at your company datacenter or in a public cloud. Progent's consultants can help your company to deploy and maintain VPN connections between your teleworkers and your key network resources by providing remote VPN configuration support. For businesses using Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall consultants can assist your telecommuters to set up Cisco's AnyConnect client software to provide secure VPN connections for a broad selection of endpoint devices including Windows, macOS, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure platforms enable a telecommuter to view and use a data center computer's desktop. This provides IT managers more control over the digital ecosystem of telecommuters and ensures them a familiar work experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers attach at-home computer networks to the Internet and support VPN connections, local wireless networks, and firewall services. Progent offers expert online support for setting up routers from a variety of vendors. See router integration services from Cisco-certified experts.
  • Home Wi-Fi networks, often supporting the whole family and visitors, are frequently used by at-home employees to connect to their Internet router for work. This can create performance as well as security issues. Progent can assist businesses to resolve these problems by providing expertise like Aironet configuration expertise, Cisco-certified Meraki wireless installation consulting, and Ubiquiti Unifi WiFi access point integration assistance.
  • Internet connectivity methods impact the performance and reliability of connections between telecommuters and the company network. Business-critical applications might demand redundant Internet connections in case the normal connection breaks. Progent can provide expertise for identifying ISPs, picking appropriate bandwidth and data volume bundles, and configuring high-availability Internet access. Refer to Internet access integration services.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and managing an efficient telecommuter solution for your Hartford, Connecticut business, phone 1-800-993-9400 or visit Contact Progent.