Fast Online Support for Hartford Connecticut UNIX, Linux, or Sun Solaris NetworksFor small businesses located in Hartford Connecticut, Progent provides technical support for networks based on UNIX or Linux or for networks that feature a combination of UNIX-family systems and Microsoft Windows platforms. Progent has provided remote support to businesses in every state in the United States. (Refer to Progent's client recommendations). Progent also offers the expertise of Cisco CCIE network specialists for challenging infrastructure issues, plus the services of CISSP and CISM-certified security consultants to handle advanced security design and business continuity preparedness.

Progent's online technical support engineers represent exceptional leverage because they have the real-world background and the advanced technology to resolve most information system issues rapidly. This lowers immediate expenses since service calls accumulate a smaller number of chargeable minutes. Remote support also eliminates the expense of dispatching a consultant to your site. Your company benefits additionally with indirect costs by reducing or avoiding network outages and related costs stemming from business disruption, upset customers and vendors, unproductive employees, and distracted executives.

Progent's pricing policy for remote help is structured to get the most out of your network support dollar. Progent charges by the minute for phone consulting, so you owe just for the support that you receive. Unlike typical remote support companies, Progent asks for no startup charge or minimum payments. Progent's one-minute billing unit and simple model for billing eliminate scenarios where quick repairs somehow turn into big invoices. Progent's penchant for dealing with problems quickly results in your business spending less cash.

Progent's Remote Technical Support Technologies
Over time, Progent has refined a set of optimized tools and proven methodologies that ensure the highest degree of effectiveness for online consulting and repair for small business IT networks. Progent offers safe Virtual Private Network support for VPN gateways from multiple leading vendors such as Microsoft, Cisco, Juniper, Sonicwall and Watchguard. Secure VPN access permits the consultants of Progent's online support team to link to your company's computer system without compromising corporate security.

Progent's advanced technical support reporting system stores comprehensive documentation for the support that Progent's customers have received. Progent's staff service personnel have access to the details of services provided to every Progent client by any Progent engineer. This archive of anomalies and repairs is structured as an easily exploitable support database that allows Progent's remote technical experts to communicate their knowledge with the whole team to ensure that the value of Progent's technical support grows over time. Progent's high-level accreditations and working associations with major industry leaders such as Cisco and Microsoft make available additional extensive technical databases and allow priority access to vendors' in-house product engineers so Progent's remote consulting experts are able to determine the best resolutions in the least time.

Get Remote UNIX/Linux, Sun Solaris, or Apple macOS and OS X Technical Support from Progent
To get started with Progent's phone services in Hartford Connecticut or to learn more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If your company has an urgent requirement for IT support, visit Immediate Urgent Support.

Remote Support Services Provided by Progent
Progent's online network support engineers have credentials in an extensive array of disciplines. This broad scope of capability enables Progent's consultants to address practically any emergency that may crop up in a small or midsize business network. Certificates held by Progent support experts in UNIX-family technologies include Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications owned by Progent technical support consultants include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional, Voice Professional (CCVP), and Design Professional.

To help businesses with multi-operating system environments, Progent also offers the support of engineers with advanced Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager Engineers, CISSP network security experts, and Information System Security Architecture Professional engineers.

Remote services provided by Progent to companies in Hartford include:

  • UNIX, Linux, Sun Solaris, and macOS and OS X Support Services
    Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X online support services address a wide range of information technology including network architecture, messaging solutions, system and process security, UNIX/Linux and Windows integration, virtual server products for server hardware economization and easy administration, and transitioning from older systems to current MS Windows or Linux environments. Progent's team-oriented methodology for solving network problems enables quick escalation, if necessary, to engineers with task-relevant expertise to tackle challenging situations. This accelerates repair of urgent problems, minimizes network downtime, and cuts service expense.

    Progent's UNIX and Linux consultants can provide emergency online assistance for resolving problems within UNIX, Linux, or Solaris systems based on popular variants of UNIX such as:

    • Apple macOS and OS X
    • Sun Solaris
    • IBM AIX
    • HP-UX
    • Berkeley UNIX (BSD)
    • SCO
    • Silicon Graphics IRIX (SGI/IRIX)
    Major Linux variants for which Progent offers expertise include:
    • RedHat
    • SUSE
    • Debian-GNU
    • Slackware

  • Contact a Cisco CCIE for High-level Network Troubleshooting
    Cisco Infrastructure Consultants for Hartford ConnecticutThe Cisco CCIE certification is the top accreditation for network infrastructure professionals, and validates a consultant's networking skills at the master level. CCIEs can deal with even the most intractable problems associated with network design, deployment, administration, security, and repair. Cisco qualified CCIEs work with the highest priority with Cisco's internal product support engineers in isolating problems with Cisco IOS network administration utilities and developing alternate approaches or identifying program updates. Cisco CCIEs provide excellent value because their broad experience allows them to find solutions for even the most intractable problems rapidly. In typical cases, less qualified engineers can struggle for hours or days with identical tasks that a Cisco-qualified CCIE can dispose of in minutes. Few support providers make Cisco-qualified CCIEs accessible to assist small and mid-size businesses. Progent can provide quick phone access to a Cisco CCIE so your company can receive urgent assistance for serious network infrastructure issues that are lowering business productivity but are not within the scope of your regular computer service resources. Progent's Cisco-qualified CCIE support experts can interface to your network via the latest remote support technology in order to provide efficient, secure, and economical diagnosis and repair. Progent's Cisco-qualified CCIEs can provide consulting for all of Cisco's market leading family of networking appliances including PIX 500 Firewalls and ASA Series Firewalls, Catalyst Firewall Services Modules, protected high-speed and integrated services (IS) routers, wireless access points, Cisco Meraki cloud-managed APs, wired and wireless Voice phones and systems, Catalyst switches, as well as VPN products.

  • Authorized Windows Expertise
    Microsoft Windows Experts for Hartford ConnecticutProgent's Microsoft-expert remote service engineers can deliver computer problem solving and IT help for all Microsoft server products. Progent is a Microsoft Certified Partner and can offer your organization the expertise of support engineers who can help you with a broad range of technology support services including Windows Server 2012 R2 planning and deployment, Windows Server 2008 installation, MS Exchange 2019 integration, MS Exchange 2016 Server migration, Microsoft Exchange 2013 configuration, Microsoft Exchange 2010 management, SharePoint Server 2016 migration and hybrid integration consulting, SharePoint 2019 design and configuration, Microsoft Teams configuration help, Skype for Business Server migration consulting, Microsoft Lync Server management and Microsoft Office Communications Server 2007 upgrade, Forefront TMG management and ISA Server 2006 migration, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, SQL Server 2016 migration and development, and Microsoft SQL Server 2014 support, Systems Center Operations Manager (SCOM) system monitoring and reporting, Project Server and Server Online training, SBS Server support, and Windows 2012 R2 Essentials cloud integration.

    Progent in addition offers a full array of remote PC desktop consulting and support services such as Windows 7 integration, preparing for to 64-bit workstation software, configuring Office 2010, and automating PC desktop image creation.

  • CISSP, ISSAP, and CISM Premier System Security Engineers
    CISSP Certified System Security Consultants for Hartford ConnecticutProgent's accredited CISM and CISSP network security engineers can provide a range of system protection services that can bolster the defenses of your UNIX, Linux, Sun Solaris, Apple Mac or Microsoft Windows network against attacks or help your company to recover rapidly following a serious breach. Security services offered by Progent include: comprehensive security analysis utilizing tools such as GFI LANguard, AMAP Application Scanner, and software from Metasploit and Netcat; fast cleanup after virus and worm attacks; configuring firewalls; designing secure architectures for off-site and mobile connectivity; securing your email system against viruses, spam and DHA attacks; and initiating 24x7 proactive monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent offers advanced online consulting to help organizations of any size integrate their information networks with leading public cloud platforms including Azure and Amazon AWS. Progent can assist your it team to design and manage hybrid environments that support Windows and Linux operating systems and apps in both cloud-based systems or in hybrid topologies that combine physical resources along with public cloud services. To assist you to incorporate public clouds with physical datacenters, Progent can provide a variety of cloud integration support services that include Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Azure hybrid cloud solutions, Amazon AWS hybrid cloud migration, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud Platform planning and integration expertise. Progent has more than two decades of experience delivering advanced consulting support online, and Progent can make sure you complete your cloud integration initiatives on schedule and affordably.
Additional Support Programs Available from Progent
Progent offers the skills of seasoned online consulting experts for special IT projects that small businesses frequently need. Progent's charges for longer-term consulting tasks are determined based on the level of expertise of the engineers involved. Progent's background in these important fields of computer technology enables customers to execute critical projects economically and on time. Progent's special online consulting services include:
  • Help Desk Expertise
    Progent's Help Desk Call Center support programs for small and midsize companies with environments that incorporate UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft platforms include full-service Call Center outsourcing, Virtual Helpdesk support services, and Help Desk operations consulting. Progent's Standard Help Desk services are intended for smaller companies who lack the budget to create an internal Help Desk Call Center but who need quick response from an efficient Call Center with professional telephone assistance as well as the technical depth to escalate complex trouble tickets to high-level consultants.

    Progentís Co-managed Help Desk services allow your business to split responsibilities for Help Desk services seamlessly between your in-house IT team and Progent's nationwide pool of certified technical support engineers and subject matter experts. Progentís shared Help Desk service is an advanced support solution based on the top professional services automation platform for handling end-user service requests, ticket lifecycle, ownership, status tracking, and metrics.

    Progent's Help Desk consulting expertise can support you in establishing an efficient new Help Desk or improving your established one, identifying or modifying Call Center software products to meet the unique requirements of your company, or providing occasional online personnel to reinforce your in-house Call Center team to handle unusually busy scenarios such as software migrations, major upgrades, or installing new business software.

    Progent's Help Desk staff of seasoned network experts provides your customers in Hartford Connecticut rapid assistance from an effective network service resource with substantial experience delivering phone consulting and online repair service for networks based on UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's mission is to earn the Help Desk Call Center recognition as a major enabler of company performance, and Progent's goal is to solve rather than simply record technical issues.

  • Applications Services: Education, Custom Development, and Troubleshooting
    Progent's Applications Consulting staff offers phone-based and in-depth consulting expertise and education in special application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management (CRM). Progent also can provide expertise, custom development, and education for familiar Microsoft business applications such as CRM, MS Project, Word, and Microsoft Office Excel. To read more information on Progent's expertise, customization, and training offerings for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Group.

    Progent's Apple Mac consultants can promote the creative components of Mac computing by delivering phone-based help services and training in imaging, sound, and motion video. Progent's consultants offer expertise in a large selection of Mac creative tools including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, and Adobe After Effects. Progent's consultants can also help you with common procedures like scanning or digitizing audio or video or building an audio/video production studio.

    Online Network and Server Monitoring Support
    Progent can provide companies in Hartford Connecticut remote computer system monitoring support based on MS System Center Operations Manager IT infrastructure monitoring and reporting, customized by Progent to fit your business so that your network maintenance is proactive rather than reactive. By spotting possible problems before they cause network outages, system monitoring can minimize disruptive and expensive network failures. Progent can also utilize network monitoring utilities such as Nagios and MRTG to troubleshoot UNIX/Linux, Solaris, or Apple macOS and OS X systems, Microsoft environments, or systems based on multiple OS platforms.

How Your Hartford Connecticut Business Can Contact Progent's Online Technical Support Professionals
To get in touch with Progent about emergency online assistance with UNIX/Linux, Solaris, or Apple macOS and OS X networks, visit Progent's Emergency Remote Help, call 1-800-993-9400, or see Contact Progent.

Connecticut State Contact Information:
Progent offers consulting services and onsite technical support throughout the Connecticut State.

Onsite IT Consulting
Progent locations in Connecticut State

City Address Phone Link
Hartford 100 Pearl Street, 14th Floor
Hartford, CT 06103
United States
(860) 516-8003 Hartford Network Support Services
New Haven 157 Church Street, 19th Floor
New Haven, CT 06510
United States
(203) 687-4555 New Haven Network Support Services
Stamford 243 Tresser Boulevard, Penthouse
Stamford, CT 06901
United States
(203) 989-9414 Stamford Network Support Services




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    Online Troubleshooting Help Desk Process

    The Helpdesk service delivery structure adopted by Progent's Technical Response Center offers small and midsize organizations an efficient option to reliance on freelance service individuals by offering extensive technical knowledge shared by numerous support teams, optional round-the-clock access to urgent assistance, escalation capability to top-level engineers for handling even the most complex problems, support consistency and reliability, prompt follow through overseen by seasoned service administrators, a choice of easy-to-use ways for requesting support tasks, plus a high level of process visibility made possible by trouble ticket updates and available through a web-based portal.

  • Progent Small Business Network Support Company Microsoft and Cisco Certified Expert Progent Startup Businesses Onsite Computer Services
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  • Remote VMM Database Integration Support VMM Self-Service Portal Online Help

  • 24 Hour SharePoint Server 2013 Professionals
    SharePoint Help and Support

    Progentís Microsoft-certified experts offer small and medium sized businesses IT consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for intelligently connecting people, groups and information. SharePoint Portal Server provides a common location for your workers or customers to access, manage, distribute and manipulate relevant data, files, and applications and to interact with one another. It enables quicker and more intelligent decisions, more effective sharing across groups and more economical business practices. The main goal of SharePoint Server is to bring together, in a relevant way, all of the many sources of knowledge available within and without a business network. Windows SharePoint Services join workers, customers, teams and major tasks with the information theyíve developed in a manner that makes data easy to locate, retrieve and re-use.

  • Remote Workers Network Infrastructure Consultants At Home Workforce Infrastructure Support and Setup
  • SCVMM 2016 and SQL Server Online Technical Support IT Consultant VMM 2016 Database
  • SQL Server 2012 Expert Hartford Enfield Bristol Farmington Microsoft SQL 2008 Small Office Computer Consultant Hartford, CT
  • SQL Server 2014 In-memory OLTP Network Consulting SQL Server 2014 Reporting Services Online Support
  • SQL Server 2017 Online Technical Support Microsoft SQL Server 2008 Specialists

  • Windows Server 2016 Disaster Recovery Onsite Technical Support
    Windows Server 2016 Storage Spaces Direct Computer Consultants

    Progent's certified IT experts can provide Windows Server 2016 integration consulting to assist businesses of all sizes to design and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can help you to assess the benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.

  • Security Team Check Point 3000 Firewalls Check Point 3000 Firewalls Consultant
  • 24-7 Mandrake Linux, Sun Solaris, UNIX On-site Support Hartford Manchester Southington New Britain
  • Setup and Support Microsoft Forefront TMG Professional Forefront TMG
  • Red Hat Linux, Sun Solaris, UNIX Troubleshooting Hartford, CT
  • SharePoint 2013 Office Web Apps Server Consulting Services SharePoint 2013 Office Web Apps Server Online Help
  • Skype for Business and Quality Dashboard Professional Skype for Business and SharePoint Consultant Services
  • Small Business IT Outsourcing White Papers Advantages of IT Outsourcing White Paper
  • Small Business Outsourcing Small Business Onsite Technical Support
  • Small Office IT Outsourcing Group Small Office System Consultant
  • Small Office Network Engineer Technology Consulting Small Business
  • Solaris Upgrade Consultants Migration Solaris-Windows
  • Solaris with Windows Consultants UNIX, Windows Consult
  • Spora ransomware recovery Consulting Services Consultant Services ransomware cleanup and recovery
  • Supplemental Call Center Technology Consulting Virtual Helpdesk Remote Consulting
  • Support Exchange 2013 Top Ranked Exchange 2016 Computer Consulting
  • System Center MOM Consulting Services Remote Monitoring and Reporting Technical Consultant
  • Top Quality Video Conferencing Network Consultant MS Office Communications Server 2007 Consultants
  • Top Rated Remote Support Microsoft Firewall Microsoft ISA Server Professionals

  • Microsoft Azure IPsec configuration Developer Firm
    Azure migration Integration Firm

    Progent's consultants can assist you with every aspect of Microsoft Azure migration including needs definition, readiness evaluation, system design, pilot testing, deployment, automated administration, performance tuning, license management, disaster recovery strategies, security planning, and compliance validation. Progent can assist you to set up and troubleshoot firewalls and VPN connections so your clients can safely access to Azure services, and Progent's Microsoft-certified consulting experts can assist you integrate key Microsoft platforms to run in the cloud including Microsoft Windows Server, Exchange, SQL and SharePoint. Progent can also help you to set up a hybrid cloud ecosystem that seamlessly combines physical datacenters with Azure services.

  • Top Windows 2003 Computer Consultants Windows 2003 Technology Consulting
  • Troubleshooting Windows and Solaris After Hours Consulting Services Windows and UNIX
  • Urgent At Home Workforce VoIP Remote Technical Support Offsite Workforce VoIP Technical Consultant
  • Urgent Engineer ISA 2000 Server ISA 2004 Enterprise Edition Server Setup and Support
  • Urgent Juniper SRX220 Router Technology Consulting Services Juniper SRX240 Router Protecting
  • VBA Developer SharePoint application development Engineers

  • Microsoft Windows 2000 Engineer
    Windows Server 2000 Upgrading

    Progent's certified Microsoft Windows 2000 consultants can show you how to enhance the functionality of your current Windows 2K Servers and can streamline system management, provide tech support and troubleshooting, and strengthen security. Progent can also help you create, justify, and implement a strategy to migrate from Windows Server 2000 to Windows Server 2003. Progent is experienced in designing test installations to eliminate the obstacles involved with migrating to Windows 2003 Server by uncovering potential hardware and software compatibility issues.

  • Virtual Call Desk Online Help Co-managed Service Desk Support and Setup
  • Virtual Server Technology Consultants Server Management Integration Support

  • CISSP Certified Cybersecurity Manager Professional
    CISSP Certified Cybersecurity Consulting Services

    Progent's CISSP-premier network security consultants can assist businesses of any size with any facet of information system security. Progent can help create cost-effective cybersecurity solutions that protect a small office against advanced threats or Progent can design, deploy, and monitor an end-to-end security environment for hybrid networks that accommodate onsite, online, and mobile users accessing network resources distributed across a mix of physical datacenters and public and private clouds.

  • WatchGuard Firebox M-Series Firewall Cybersecurity Organization WatchGuard XTM Firewall Security Contractors
  • WatchGuard Firewall Security Audit Services WatchGuard Firebox Firewall Technology Consulting Services
  • Windows Server 2008 Hyper-VI Support and Integration Windows Server 2008 Security Onsite Technical Support
  • Windows Server 2012 R2 Small Business IT Support Firm Hartford Manchester Southington New Britain Immediate Microsoft Windows Server 2016 IT Consultants
  • Windows Server 2012 R2 upgrade Specialists Windows Server 2012R2 Clustering Remote Support Services

  • Cisco Certified Mid-size Company Network Support Group
    Midsized Business Technical Consultant

    Progent offers technical services for medium size companies with 100 to 250 system clients. The medium size business or work group has typically been an underserved part of the market for IT support expertise. The cost structures and service access models of major outside support organizations make them too expensive for the typical small company or small medium business (SMB), which commonly has a minimal information technology budget with which to maintain an information network whose complexity and capability are often comparable to the information systems of much bigger enterprises. Progent's service delivery model, which takes full advantage of remote service, virtual office infrastructure and proactive network monitoring, dramatically reduces the IT maintenance expenses of a small-medium business while providing the mid-size company with big-company support from professional, world-class consultants knowledgeable in a wide range of midsized business technologies. If your medium size company or small business is searching for the quality of IT support needed for a medium size office without paying big-company prices, call Progent.

  • Windows Server 2016 Storage Replica Computer Consulting Windows Server 2016 Stretch Clusters Online Troubleshooting
  • Support and Setup Fedora Linux, Sun Solaris, UNIX Hartford, CT
  • Windows, Linux, UNIX, Solaris Consulting Services Windows, Linux, UNIX, Solaris Support Outsourcing
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