Fast and Affordable Online Support for Hartford Connecticut Information Networks
Immediate Remote Technical Support for Hartford NetworksFor companies in Hartford Connecticut, Progent provides online help for networks based on any combination of Microsoft, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Premier engineers have provided remote troubleshooting to businesses in every state in the U.S. (Refer to recommendations from Progent's clients.) Progent also offers the expertise of Cisco CCIE engineers to solve challenging infrastructure problems, as well as the services of CISA and CISSP-accredited security experts to handle advanced security architecture and diagnostic jobs.

Progent's online support experts offer exceptional leverage because they possess the practical experience and are equipped with the advanced tools required to solve the majority of network problems quickly. Efficient support lowers immediate expenses because solutions use up minimal chargeable consulting minutes. Online support also eliminates the cost of sending an engineer to your office. Your company benefits additionally in indirect expenses by minimizing or avoiding network downtime and related losses resulting from business discontinuity, upset clients, idle employees, and distracted executives. Progent's advanced online technical support know-how is especially valuable for businesses that are dependent on public clouds for vital network infrastructure or software such as Microsoft Azure, Exchange Online, Amazon Web Service, Google Cloud, or where onsite support may not be useful.

Progent's billing model for online support is designed to stretch your network support dollar. Progent charges per minute for telephone-based assistance, so you owe just for the support that you actually get. Unlike typical remote support organizations, Progent imposes no service activation fee or minimum job duration. Progent's per-minute granularity and clean model for billing save you from scenarios where fast repairs somehow end up as substantial tabs. Progent's skill at solving technical issues efficiently means you saves cash.

Progent's Online Consulting and Troubleshooting Expertise
Over the years, Progent has refined an array of customized tools and field-tested methodologies that allow the highest level of effectiveness for remote technical support and repair for IT networks of all sizes. Progent offers protected Virtual Private Network support for VPN gateways from a variety of leading companies such as Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN connectivity enables the engineers of Progent's Technical Response Center to communicate with your company's system without violating system security.

Progent's advanced technical support database system includes thorough histories for all support that Progent's customers have received. Progent's team consultants have the benefit of the history of services delivered to every client by every engineer. This archive of anomalies and fixes is stored as a conveniently exploitable internal knowledge base that allows Progent's remote support engineers to communicate their experiences with the whole team to ensure that the value of Progent's support services grows over time. Progent's extensive list of accreditations and close relationships with major industry leaders such as Cisco and Microsoft open up other vast support knowledge bases and permit priority access to vendors' in-house support staff with the result that Progent's online service experts can determine the most efficient resolutions quickly.

Remote technical support services available from Progent to customers in Hartford Connecticut include:

Progent's ProSight Flat-rate Managed Services for Small and Medium Size Businesses
Progent provides a selection of low-cost, flat-rate services intended to allow small and mid-size organizations to utilize the same cutting-edge IT solutions deployed by some of the world's top corporations. The ProSight series of network management outsourcing services addresses all critical facets of modern networking such as email protection, behavioral-based threat defense, cloud-based backup/recovery, network infrastructure health monitoring, virtual server cloud hosting, and IT resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection service that incorporates cutting edge behavior-based machine learning technology to defend endpoint devices and physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which easily escape traditional signature-based AV products. ProSight ASM safeguards local and cloud-based resources and provides a single platform to address the entire threat progression including blocking, infiltration detection, containment, cleanup, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Exchange Email Filtering
    ProSight Enhanced Security Protection (ESP) services offer economical in-depth security for physical servers and virtual machines, desktops, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP provides firewall protection, intrusion alerts, device control, and web filtering via cutting-edge tools incorporated within one agent accessible from a unified control. Progent's data protection and virtualization consultants can help you to plan and implement a ProSight ESP deployment that addresses your company's specific requirements and that helps you prove compliance with government and industry data security regulations. Progent will help you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for urgent attention. Progent's consultants can also assist your company to set up and verify a backup and restore system such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services offer small and medium-sized businesses an affordable end-to-end solution for secure backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight Data Protection Services automates your backup activities and enables rapid restoration of vital files, applications and VMs that have become lost or corrupted as a result of component failures, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's backup and recovery specialists can deliver world-class expertise to set up ProSight DPS to be compliant with regulatory standards like HIPAA, FINRA, and PCI and, when necessary, can assist you to recover your critical information. Read more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of top information security companies to provide web-based management and comprehensive security for your email traffic. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from making it to your security perimeter. This decreases your exposure to external attacks and saves network bandwidth and storage space. Email Guard's onsite security gateway appliance provides a further level of inspection for incoming email. For outbound email, the on-premises security gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends within your security perimeter. For more information, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for smaller organizations to map out, track, enhance and troubleshoot their connectivity hardware like routers, firewalls, and wireless controllers as well as servers, printers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology maps are always updated, captures and displays the configuration information of almost all devices connected to your network, monitors performance, and sends alerts when potential issues are discovered. By automating tedious management processes, WAN Watch can cut hours off ordinary tasks like network mapping, reconfiguring your network, finding devices that need critical software patches, or resolving performance issues. Learn more details about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to help keep your IT system operating at peak levels by tracking the health of vital assets that drive your business network. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your specified IT management staff and your assigned Progent consultant so that all looming issues can be addressed before they can impact productivity Find out more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a protected Tier III data center on a fast virtual machine host set up and managed by Progent's network support experts. With Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system platforms, and the applications. Since the system is virtualized, it can be moved easily to a different hosting environment without requiring a lengthy and technically risky configuration process. With ProSight Virtual Hosting, you are not tied one hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and safeguard data about your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates or warranties. By updating and organizing your IT documentation, you can save up to half of time spent searching for critical information about your IT network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether youíre planning enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need the instant you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and medium-size organizations to get an unbiased evaluation of the health of their information system. Based on some of the leading remote monitoring and management platforms in the industry, and supervised by Progent's certified team of information technology professionals, ProSight Network Audits help you see how well the deployment of your essential infrastructure assets adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant ROI such as a more manageable Active Directory environment. Both also include one year of state-of-the-art remote network monitoring and management. Benefits can include easier network management, improved compliance with data security requirements, more efficient utilization of network assets, quicker troubleshooting, more dependable backup and restore, and higher availability. Read more about ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a brief phone discussion with a Progent backup/recovery expert. The fact-finding interview is designed to evaluate your company's ability to block or recover rapidly after an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you personally to collect information about your existing AV defense and backup platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply industry best practices to create a cost-effective security and backup/recovery system that aligns with your company's needs. For additional information, refer to The ProSight Ransomware Preparedness Report.

Additional Support Programs Available from Progent
Progent offers the services of world-class remote consulting experts for contract information technology projects. Billing rates for longer-term consulting projects are set based on the level of expertise of the engineers assigned. Progent's background in these special fields of computer technology allows clients to complete critical projects economically and on schedule. Progent's special online consulting solutions include:

  • Help Desk Support
    Progent's Help Desk Call Center service options for companies with networks based on Windows, Cisco, macOS and OS X, UNIX, or Linux platforms include comprehensive Help Desk Call Center services, co-managed Helpdesk support services, and Call Center consulting. Progent's Standard Help Desk Services provide smaller businesses a complete solution that handles all aspects of remote Level 1 desktop technical support from initial requests through ticketing, screen sharing, status tracking, problem solving, and management reports. Progent offers service desk support at a significant discount from Progent's regular Level 1 desktop support rates, and Progent can provide the additional option of fast as-needed escalation to Level 2 and Level 3 experts to handle complex problems.

    Progentís Co-managed Help Desk services make it possible for your IT organization to split the load for Help Desk support seamlessly between your IT team and Progent's large roster of certified technical support engineers and subject matter experts. Progentís Co-managed Help Desk service is a collaborative service desk solution based on the top professional services automation (PSA) platform for handling service requests, ticketing, responsibility, status tracking, and metrics.

    Progent's Call Center staff of seasoned information technology professionals gives your clients in Hartford Connecticut rapid communication with a large network service resource with extensive background delivering telephone-based consulting and online repair service for IT systems based on Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux components. Progent's focus is to earn the Help Desk perception as a key enabler of business success, and Progent's aim is to fix and not simply annotate IT problems.

  • Applications Support: Education, Programming, and Problem Solving
    Progent's Applications Consulting staff can supply phone-based and in-depth engineering expertise and training in key business application areas such as ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management. Progent also offers consulting, programming, and education for familiar Microsoft business applications such as Microsoft CRM, Project, Office 365 Word, and Office 365 Excel. To learn more information on Progent's expertise, custom programming, and education services, go to Progent's Applications Experts Team.

  • Centralized and Automated Management of Hybrid Cloud Networks
    Microsoft System Center 2016 unifies and automates the management of hybrid cloud environments by offering comprehensive support for Windows Server 2016 servers, Windows 10; cohesive integration of mixed-OS networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support such as tighter integration with Microsoft Intune for iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consulting experts can provide advanced online and onsite expertise for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help you to design and configure a new deployment of System Center 2016, extend or tune your current one, upgrade efficiently from a previous version of System Center, or debug your System Center solution.

  • Online IT Infrastructure Monitoring and Reporting Services
    Progent offers companies in Hartford Connecticut remote IT infrastructure monitoring by providing System Center Operations Manager (SCOM 2016) expertise and Microsoft System Center 2012 Operations Manager (SCOM 2012) support. Progent can customize Operations Manager to suit your business so that your IT support is proactive rather than reactive. By uncovering looming issues before they grow into downtime, automated monitoring can ward off disruptive and expensive information system crises. Progent can also assist with system monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Solaris, or macOS and OS X environments, Windows networks, or systems that support a mix of operating systems.
How Your Hartford Business Can Contact Progent's Online Support Experts
To get in touch with Progent about urgent remote help with Microsoft Windows, macOS and OS X, or Linux/UNIX environments, go to Progent's Urgent Online Help, call 1-800-993-9400, or see Contact Progent. For offices and new businesses in Hartford Connecticut, Progent's online computer support engineers are ready to provide effective and economical system help the instant your business needs it. More than 15 years of delivering online repair services has earned Microsoft Partner certification for Progent's consultants and has helped Progent to develop world-class troubleshooting skills and to fine tune remote access technology to fix network problems quickly while avoiding the cost and lost time that comes with on-premises support calls.

Even if your Hartford office works with a regular independent support technician or maintains an in-house organization that know how to deal with common network issues, Progentís Microsoft and Cisco certified engineers can offer a convenient and seamless remote expansion of your local resources in cases when your regular IT support personnel either lack the availability or the experience to deal with unexpected network crises or especially complex integration problems.

Benefits of Progent's Network Help for Offices in Hartford Connecticut
Progent's remote IT consulting services allow your Hartford business to enjoy the benefits of timely, enterprise-grade IT support without the expense of managing an in-house IT organization. Your network will acquire added strategic value by being more reliable, efficient, and protected. Benefits to your business include:

  • Seamless remote expansion of your on-site IT resources
    For most organizations in Hartford Connecticut, nearby computer service resources, whether consisting of independent consultants or an internal IT staff, can solve the majority of network issues. However, major troubles may spring up when your regular support personnel are too busy or absent, and some problems may be associated with technology that is beyond the scope of your local service people. In these cases, Progent's on-call service experts provide an easy, fast, and economical way to supplement your local resources and to transfer useful knowledge to increase your ability to deal with downstream issues locally.

  • Less Dependence on Individual Service Providers
    For network support, smaller companies often depend on independent freelance service providers. Although independent consultants carry less internal costs than big consulting firms and can often charge lower rates, they are occasionally stretched too thin, making it hard to respond quickly to crisis situations. If a freelance consultant is busy with another client, sick, on a trip, or in class, the lack of fallback personnel may force your business to wait for assistance during an emergency. As your company expands, system unavailability and problems with vital software become more expensive. The budget you thought you were saving on a freelancer can be eaten up fast by reduced productivity. Progent provides a dependable source of reserve service expertise to insure your network stays up and running.

  • Build a Scalable Basis for Seamless Growth
    Organizations typically start with an IT architecture created on a modest budget. Lacking a proper framework, band-aid fixes can get piled onto an unstable foundation. As a company grows, stability and expandability issues can hinder the productivity of the business. These poorly built environments require proper assessment, intelligent strategic planning, and extensive IT knowledge to evolve to a network architecture able to offer the solid foundation to handle vital business requirements and ease downstream growth.

  • Interact with Problem Solvers Instead of Product Sellers
    Smaller offices need guidance and technical education to negotiate an ever more complicated maze of technology options available for promoting business growth and enhancing productivity. They hardly need a computer engineer who is attempting to resell a specific vendor's technology. IT consulting and product selling can lead to a scenario where the proposed solution is built around a predetermined product rather than the true requirements of a business. Progent eliminates these dilemmas by selling just services instead of products. This allows Progent to match IT consulting with the best interests of clients.

What Makes Progent Unique from Other Support Organizations?
Progent is a Microsoft Partner consulting firm and Progent's head count, depth of technical knowledge, refined support tools, and understanding of corporate IT enable businesses to avoid the pitfalls of excessive dependence on smaller consulting firms, individual freelance service providers, or over-stretched internal IT help.

Progent adds value by offering:

  • Proven Methodology
    Progentís team of Microsoft and Cisco Premier consultants average longer than ten years of hands-on industry background, at the forefront of IT support, executing a wide variety of technical projects for an extensive array of businesses. Every Progent support professional shares a refined set of personal best practices which are combined into company-wide leading practices training that Progent instills in its consulting personnel. This means that you get not just world-class IT skills, but also a consultant with proven methods for applying computer knowledge to fix real-world IT problems quickly.

  • Value Pricing
    Progent's pricing model is to charge for remote service and in-person visits per minute. Consequently, you are charged just for delivered support. Progent does not demand a more expensive rate for after-hours or priority service, and within California or in regions where Progent provides on-site support, Progent does not charge for travel except for emergency support where on-site time is less than 4 hours. Also, Progent imposes no startup fee and requires no retainer for support services provided during normal working hours. Many support firms impose substantial minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity avoids large invoices for fast fixes so you won't be tempted to permit simple problems to fester.

  • Complete Documentation of IT Services
    Progent has created a sophisticated support reporting system that stores and organizes detailed documentation for all billed support activities. Unlike many freelance consultants or local support firms who provide minimal documentation or details of tasks performed, every service provided by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the service reports transmitted by every consultant to each customer. The practice of detailing and organizing service activity results in more effective service and avoids a variety of typical problems such as when a service customer is effectively held hostage to a consultant who refuses to release the keys to the kingdom.

  • Automated Server Monitoring with Microsoft Operations Manager
    Progent is one of the only support companies to offer round-the-clock system monitoring services based on Microsoft System Center Operations Manager. Microsoft System Center Operations Manager causes your computer support to be anticipatory instead of reactive. By revealing possible problems before they cause lost productivity, system monitoring can keep your information network from painful and expensive service losses.
How Does Our Company Begin Getting Remote Network Support from Progent?
To get started with Progent's online help services or to learn more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent requirement for IT support, visit Immediate Technical Support.



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    Cisco's Firepower NGFWs Firewalls deliver a major performance improvement over Cisco's popular ASA 5500-X firewalls and offer unified control of modern security capabilities such as application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall experts can assist you to plan and carry out an efficient migration to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower firewalls with Cisco's subscription-based security services to build and centrally manage IT ecosystems that span local offices, data centers, and cloud resources.

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    Microsoft Forefront Threat Management Gateway 2010 builds on the proven security capabilities of Microsoft ISA Server 2006 and offers a easily managed Internet gateway that delivers a single-server platform for an array of security functions including an application and network layer firewall, URL filtering, antimalware, IPS, reputation services, VPN management, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway provides comprehensive web security logging and reporting capabilities, permits custom reporting powered by Microsoft SQL Server, works with Active Directory to streamline policy enforcement, and can be deployed as a virtual server to lower costs and improve recoverability. Progent's Microsoft engineers can assist your company to plan and execute test and production implementations; integrate Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, AD, Microsoft SQL Server, Microsoft Exchange Server, and Microsoft SharePoint; set up Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and provide continuing consulting and troubleshooting. Progent can also help you to upgrade economically to Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.

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    Progent's Meraki Wi-Fi AP experts offer remote and onsite support services to help businesses of all sizes to design, install, manage, upgrade or repair Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist you to set up and support Meraki-based Wi-Fi infrastructure for sites that can range from a teleworker's home or a branch office to a campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco products including Catalyst and Nexus switches, routers and ASA firewalls to create a cohesive network infrastructure that provides the same connectivity, responsiveness, security, manageability and availability for wired and Wi-Fi clients regardless of their location or computing device.

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    Colocation sites allow companies to share enterprise-class facilities for hosting computer hardware that supports critical applications and services. Progent's Microsoft and Cisco certified IT experts can assist your small business with all aspects of your colocation program including selecting and migrating to a colocation site, creating system topology, specifying hardware, on-site and on-line troubleshooting, setting up offsite system management, and education your support staff.

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    Progent's Microsoft-certified consultants can assist you to analyze the possible benefits of Hyper-V-powered virtualization for your business, perform test installations to verify Hyper-V's compatibility with your production applications, evaluate your network and server infrastructure for smooth performance with virtualization solutions, assist you in upgrading to Microsoft Windows Server 2008 and setting up Hyper-V, train your network management personnel to track and administer Hyper-V, offer expert consulting support for improving the security of your virtual machines, design and test business continuity procedures that optimize system availability, and provide continuing consulting and maintenance including affordable online troubleshooting and turn-key Help Desk services.

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    Server proliferation puts pressure on IT budgets and administrative resources. Server consolidation via a virtual architecture promises lower TCO of hardware and quicker ROI, more leveraged utilization of servers, streamlined operations, enhanced network uptime, and easier management. Typical usage scenarios for virtual machines are hardware consolidation, economical platforms for mission-critical legacy software based on outdated operating systems, and affordable quarantine of program development or evaluation environments from production systems.

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    Server growth puts pressure on IT budgets and administrative resources. Server consolidation via a virtual infrastructure promises lower total cost of ownership of servers and faster ROI, more efficient use of physical computers, simplified operations, increased network uptime, and easier manageability. Typical uses for virtual servers include hardware consolidation, economical hosts for line-of-business legacy applications running on obsolete operating systems, and affordable quarantine of software development or pilot testing systems from on-line systems.

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    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) technology to keep your IT system running efficiently by checking the health of critical devices that drive your IT network. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your specified IT personnel and your assigned Progent consultant so all looming problems can be addressed before they can disrupt your business.

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    Progentís IT outsourcing services offer affordable network consulting for small companies. Whether it includes planning system infrastructure, creating an internal Help Desk or outsourcing a one, deploying an updated e-mail system, monitoring your network, or creating a web-based eCommerce solution, outsourcing your IT technical services can reduce costs and eliminate uncertainties, allowing network service expenses to grow in a more moderate and controlled fashion than is feasible by assembling a large, all-purpose internal IT organization. Progentís Outsourcing White Paper and flyers tell you how Progent can enable you to create a secure and robust network architecture for your vital business software powered by Windows including Office XP, Office 2003, and Microsoft Office 2000.

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    Progent can assist you in any and all phases of your upgrade to Microsoft Exchange Server 2016 including designing high availability (HA) infrastructure for an on-premises, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; determining mass storage capacity required for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing (HLB) for high-availability CAS services; planning, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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