For small business networks located throughout the state ofHawaii, Progent's Microsoft authorized technical experts can provide online help and troubleshooting to fix your computer network troubles quickly and cost effectively. Progent has acquired enterprise-grade skills, software utilities, and support knowledge bases to troubleshoot and resolve computer network problems without the cost and delays normally associated with on-site technical service calls.

If yourHawaiiorganization is situated outside of the larger metropolitan areas such asHonolulu, your nearby computer network support options may be limited in technical expertise, or not available during an emergency. This can result in a network that is unpredictable or causing productivity loss due to technical issues going unresolved for too long. Progentís staff of expert network engineers average more than twelve years of real-world industry experience, in the trenches of IT support, performing a extensive variety of technical projects for a diverse range of customers. This means you obtain not only the technical skills needed for the job, but a consultant with demonstrated methods for applying that expertise to assist with affordable network solutions.

BI Reporting and Analytics Consulting and Troubleshooting
Progentís business information reporting experts offer online and onsite expertise to assist you with any phase of business intelligence (BI) reporting from debugging or enhancing reports to designing and implementing an advanced BI environment. Progent's management reporting experts can assist your company to maintain your existing BI system, help you to migrate reports and databases from an outdated reporting product to a current solution, and provide as-needed remote training tailored to your individual requirements. Progentís management reporting and analytics professionals offer experience in the leading business intelligence reporting and visualization tools such as the SQL Server BI stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics add-ins such as Power Pivot and Power View, and Report Builder.

Infrastructure Consulting Services for At-Home Workers
Progent can assist small and mid-size companies to plan, deploy and debug the network infrastructure for telecommuters. Areas of infrastructure for which Progent's experts offer guidance include secure and convenient VPN connectivity, Virtual Desktop Infrastructure software, router configuration, wireless network planning and deployment, and reliable Internet connections. For details about Progent's network infrastructure expertise for teleworkers, go to infrastructure consulting services for an at-home workforce.

Disaster Recovery/Business Continuity Planning Consulting Services
Progent offers advanced remote expertise for business continuity planning, validation, and training to help your company to respond to potential disasters, minimize downtime for your vital network operations, eliminate lost information, and meet examiners' letters and contractual obligations. Progent's business continuity consultants can work closely with your management and network administration staff to provide risk evaluation, identify dependencies, specify the resources required to operate your business, determine crucial IT services and specify allowable restoration times, select colocation sites, set up safe remote access capability for crucial employees, plan emergency notification systems and define duties for personnel, document a comprehensive recovery plan, and train management and technical staff to carry the business continuity solution. Progent's Windows Server 2016 disaster recovery consultants can show you how to plan and deploy an affordable disaster recovery solution for multi-site or hybrid cloud deployments using failover cluster technology proven in Microsoft's massive Azure cloud.

Progent's Integration and Development Services for Microsoft SQL Server 2016
SQL Server 2016 introduces significant improvements in speed, scale, security, availability, mobile computing integration, and integrated analytics and reporting. New features include PolyBase for processing relational and non-relational databases simultaneously for data warehousing, R language integration, Always Encrypted mode, Mobile Reports, and centralized management of on-premises and cloud operations and services. Progent's Microsoft-certified SQL Server 2016 consultants offer remote and onsite expertise to assist businesses of any size to plan, deploy, administer or troubleshoot any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other core Microsoft products such as Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics GP, Skype for Business, and SCOM.

ProSight Active Security Monitoring Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring endpoint protection service utilizes next generation behavior-based machine learning tools to defend endpoints as well as physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which routinely get by traditional signature-based anti-virus products. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a single platform to manage the entire malware attack progression including blocking, identification, containment, cleanup, and post-attack forensics. Key capabilities include one-click rollback using Windows VSS and automatic network-wide immunization against new threats. Learn about Progent's entire ProSight portfolio of low-cost managed services for small and mid-size businesses.

ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting outsourcing service provides complete hosting of a small company's production servers in a solution that gives the highest level of dependability and scalability and is also simple to transfer to any data center. Progent's Private Cloud hosting and management services are based on mature virtualization architectures that allow small companies with multi- platform IT systems to economize significantly on the costs of capital equipment, system support, and network administration while achieving world-class fault tolerance and an unprecedented level of vendor independence. Find out more about Progent's ProSight family of managed IT services for small businesses.

Microsoft SQL Server 2012 Integration
Progent offers the support of certified SQL Server 2012 engineers and experienced database application programmers, database administrators, project managers, network infrastructure engineers, disaster recovery specialists, and security professionals to assist your business to maintain your SQL Server 2012 solution and configure a cost-effective and secure IT infrastructure that lets you realize the full business benefit of SQL Server 2012. Progent can also help you to migrate to Microsoft SQL Server 2016 or transition to SQL Server 2014 from SQL Server 2012.

Wireless Site Survey
Progentís Wireless Site Survey makes it easy to plan and implement a WiFi network adapted to your environment, offering you a WLAN that delivers the coverage, performance, capacity, QoS, data protection, and hand-off ability your business requires. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more comprehensive on-premises service. Progentís on-premises wireless survey includes onsite walkthroughs, spectrum and data protection assessment of your existing wireless network, analysis of your buildingís floor plans, testing for radio frequency contention, signal propagation modeling, selection of optimum locations for customer-specified Wireless Access Points (WAPs) such as Cisco Aironet indoor and outdoor APs, Cisco Meraki cloud-managed APs and Apple AirPort equipment, and a comprehensive report defining a new WLAN.

Microsoft Office 365 Integration with On-premises Exchange
Microsoft supports transparent hybrid networks that combine Office 365 Exchange Online and on-premises installations of Exchange. This permits you to have certain mailboxes hosted on your on-premises datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can help you with any facet of designing, integrating and troubleshooting your hybrid Office 365 network. Progent's Exchange specialists can provide occasional expertise to help you through stubborn technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is carried out on schedule and within budget. To find out more about Progent's online consulting services for hybrid Office 365 and on-premises Exchange systems, see Office 365 integration solutions with on-premises Exchange.

CISSP-certified Cybersecurity Consultants
Progent's CISSP-certified network security consultants can help organizations of any size with any aspect of IT security. Progent can help create efficient cybersecurity systems that guard a small office from modern threats or Progent can design, configure, and manage an end-to-end security strategy for hybrid networks that accommodate local, remote, and mobile clients sharing network resources distributed over multiple physical sites and various clouds.

Design, Integration and Troubleshooting Expertise for System center 2012
Progent's Microsoft System Center 2012 consulting experts have more than 15 years of experience deploying, maintaining and fixing the core components that make up Microsoft System Center and can help you to design, install, support, and repair your System Center 2012 R2 ecosystem to maximize the availability and performance of your critical IT resources across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-based fabric. Progent also can provide System Center 2016 migration planning and support to help your organization to move to the current edition of System Center from an older one or from another IT management platform to deliver the benefits of best-in-class provisioning, management automation, security and compliance, plus datacenter and application availability and performance monitoring.

Consulting and Support Services for SCOM 2012
Progent's Microsoft-certified SCOM 2012 consultants have more than a decade of experience designing, implementing, enhancing and repairing System Center Operations Manager solutions and offer companies of all sizes advanced online or on-premises consulting services for Microsoft SCOM 2012. Progent can assist your company to plan a topology for SCOM 2012 servers that delivers the performance and resilience required to watch over your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to import and tune System Center 2012 Operations Manager management packs based on leading practices for monitoring network infrastructure and Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive remote or on-premises technical support to help you to remediate critical issues uncovered by System Center 2012 Operations Manager. Progent can also provide System Center 2016 Operations Manager consulting services to assist you to migrate efficiently from Operations Manager 2016 to Operations Manager 2016.

Extended Hours Remote Technical Support
Progent's economical extended hours online support program provides companies round-the-clock availability of remote support from Progent's TRC. Support services offered outside regular work hours include resolving problems with Microsoft server products, MS Windows desktop support, help with Microsoft Office programs, network and system backup/restore, and fundamental routing and switching support for Cisco networking products.

Cisco Jabber Deployment and Management Consultants
Progent's Cisco Jabber consultants offer online or on-premises support to help businesses of any size to plan, deploy, manage, upgrade or debug Cisco Jabber environments and Cisco Unified CM infrastructure. Progent can provide advanced support for all the technologies that go into creating a cohesive Jabber collaboration solution including Cisco network appliancesand management tools, Microsoft Office 365 applications, Windows and Mac computers, Apple iOS and Android smartphones, SIP interfaces, WiFi systems, cyber security, cloud integration, immersive telepresence systems, PBX products, disaster recovery preparedness, and the many other components of a modern collaboration ecosystem.

Get in Touch with a Progent Network Consultant
To find out how you can get in touch with a Progent computer support expert for online or on-premises expertise in #(state), phone 1-800-993-9400 or go to Online Network Help.



An index of content::

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    Progent's Meraki wireless AP consultants offer online and onsite support services to help businesses of all sizes to design, deploy, manage, expand or debug Wi-Fi systems that include Cisco Meraki wireless access points. Progent can assist you to configure and support Meraki-based Wi-Fi networks for sites that can range from a telecommuter's home or a remote office to a large campus or a multi-site enterprise. Progent can also help you to integrate other Cisco technology including Catalyst and Nexus switches, routers and firewalls to create a cohesive ecosystem that delivers the same connectivity, responsiveness, security compliance, manageability and availability for wired and Wi-Fi clients regardless of their mobility or device.

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