For small business networks located throughout the state of Hawaii, Progent's Microsoft and Cisco certified technical team members can provide remote phone help and remote troubleshooting to repair your network issues fast and cost effectively. Progent has acquired enterprise-level expertise, software tools, and support databases to diagnose and repair computer network problems without the high cost and time delays normally associated with in-person service dispatches.
If your Hawaii organization is situated outside of the larger metro areas such as Honolulu, your local computer network support options may be limited in skills, or not available during urgent situations. This results in a office network that is unstable or causing productivity loss due to technical issues persisting for too long. Progentís group of network engineers average more than 12 years of real-world industry experience, in the trenches of computer network support, performing a large variety of technical projects for a broad range of clients. This means you obtain not only the technical competency needed for the job, but an expert with field proven methods for applying that expertise to deliver cost effective network solutions.
Microsoft Windows 8.1 Administration and Troubleshooting and Migration
Progent's certified Windows 8.1 experts can deliver a range of IT outsourcing and co-sourcing services to assist companies of any size to maintain, administer, and repair IT systems that include desktops, notebooks, tablets, or Windows phones powered by Windows 8.1. Progent's consultants also offer Windows 10 migration help.
ProSight LAN Watch Server and Desktop Remote Monitoring Managed Service
ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management (RMM) technology to help keep your network running efficiently by checking the health of critical assets that power your business network. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your designated IT staff and your assigned Progent consultant so all looming issues can be addressed before they have a chance to impact your network. Learn about Progent's complete ProSight series of value-priced managed services for small businesses.
World-class Cisco Support from Experienced CCIE-certified Engineers
Progent can provide convenient, quick, and economical access to Registered Cisco CCIE engineers. Cisco Certified Internetwork Experts are recognized networking experts who earn this top-level certification only as a result of intense testing by Cisco. CCIEs can handle even the most complicated problems associated with network design, setup, repair, and support. Progentís CCIE experts cooperate closely with Cisco engineers in analyzing problems with Cisco's IOS platform and developing workarounds or acquiring software updates to correct problems. Progent offers fast access to a CCIE by phone so that you are able to receive immediate assistance for complex network problems that are affecting worker efficiency but are beyond the expertise of your usual network support resources.
Progent's Consulting and Development Support for SQL Server 2016
SQL Server 2016 offers significant enhancements in speed, scale, data security, availability, mobile computing integration, and integrated business intelligence. Innovations include PolyBase for handling relational and non-relational databases in one appliance for data warehousing, Hadoop support, Always Encrypted mode, Mobile Reports, and centralized control over local and cloud resources. Progent's Microsoft-certified SQL Server 2016 consulting experts offer online and on-premises support to help businesses of all sizes to plan, deploy, manage or troubleshoot any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft technologies including Windows Server and Hyper-V, Exchange, SharePoint Server, Microsoft Dynamics GP, Lync or Skype for Business, and System Center Operations Manager.
ProSight DPS Managed Cloud Backup
Progent's ProSight Data Protection Services automated backup provides small and medium-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery. For a low monthly cost, ProSight DPS automates and monitors your backup processes and enables fast restoration of critical files, apps and VMs that have become unavailable or corrupted as a result of component failures, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images/, as well as Hyper-V and VMware virtual machine images/. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can provide advanced support to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPPA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to recover your critical data. Find out about Progent's entire ProSight series of low-cost network management outsourcing services for small businesses.
SQL Server 2017 Integration Consulting
Progent's Microsoft-certified SQL Server 2017 consultants can help you to evaluate the business benefits of migrating to SQL Server 2017 and can help your organization to plan and carry out a cost-effective migration of your current SQL Server environment to any deployment architecture including onsite, cloud-hosted, or hybrid. Progent's consultants can provide remote or onsite support ranging from on-demand architecture assessment or troubleshooting to comprehensive project management and co-management to ensure your SQL Server 2017 initiative is carried out on time and on budget. To find out more, visit SQL Server 2017 integration consulting expertise.
MS Exchange 2019 Integration Services
Progent can assist you in any facet of your upgrade to Microsoft Exchange Server 2019 including deploying Windows Server 2019 for hosting Exchange; planning high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid deployment; migrating mailboxes; planning and configuring Hyper-V; configuring hardware load balancing (HLB); configuring DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook. To learn more, see Progent's MS Exchange Server 2019 integration services.
Microsoft Windows Server 2016 Hyper-V Hybrid Cloud Solutions
Hyper-V 2016 incorporates core technologies initially developed for and proven on Azure, one of the world's largest public clouds. This pedigree significantly improves the ability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by improving data security, availability, scale, manageability, reliability and recoverability. Progentís Microsoft-certified Windows Server 2016 Hyper-V specialists can assist you to evaluate the advantages of Hyper-V 2016 for your business, configure pilot systems to verify the ability of Hyper-V 2016 to support your critical workloads, plan a cost-effective network architecture for a cloud-based or hybrid deployment, create and carry out a smooth upgrade plan, educate your IT management and support personnel, and deliver as-needed consulting and troubleshooting support to make sure that your Hyper-V 2016 solution delivers the highest possible business value.
Planning and Configuration Support for Cisco's Aironet 802.11ac Wireless Access Points
Progent's Cisco-certified Wi-Fi experts offer Cisco Aironet Wi-Fi access point consulting and Cisco wireless controller expertise to help you benefit from the 802.11ac Wave 2 WiFi standard to get three times the performance for your Wi-Fi network while extending the area covered.
Detailed Reporting of Services Delivered
Progent provides full and detailed reports of all service work to ensure customers do not feel like a hostage to their support provider. Progent sends e-mail accounts of services immediately after completion of each support task, and also encloses a printed copy along with monthly billings. Complete IT support reporting makes it less risky for clients to transfer to a new service organization or take on more service duties internally. Complete service documentation also provides management the visibility required to evaluate support services and develop more realistic network expense projections.
System Center Data Protection Manager (SCDPM) Consulting Support
System Center 2016 Data Protection Manager offers small to mid-size businesses automatic backup and easy restore capabilities for Microsoft environment. Data Protection Manager 2016 offers application-sensitive backup for critical platforms such as Microsoft SQL, Exchange and SharePoint Server, backs up Windows and Linux virtual machines, supports VMs running on Windows Hyper-V and VMware, and can use Microsoft Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified Data Protection Manager 2016 consulting experts can assist you to plan, implement, manage, and repair an enterprise-wide backup/restore solution powered by Data Protection Manager 2016. Progent can assist you to migrate from an older version of Data Protection Manager or from a legacy system, and Progent can optimize your DPM 2016 environment for on local, hosted, cloud or hybrid deployments. Progent offers online or onsite support and can provide occasional expertise to resolve technical bottlenecks or provide comprehensive project management support to help you finish your Data Protection Manager 2016 initiative on time and within your budget.
Contact a Progent Computer Consultant
To learn how you can contact a Progent computer consultant for online or on-premises help in #(state), call 1-800-993-9400 or go to Remote Computer Help.