For office networks located throughout the state of Hawaii, Progent's Microsoft and Cisco certified technical experts can provide phone support and troubleshooting to resolve your network problems fast and affordably. Progent has acquired world-class skills, software utilities, and support knowledge bases to identify and repair network problems without the cost and time delays associated with in-person technical service dispatches.
If your Hawaii company is situated outside of the larger urban areas such as Honolulu, your nearby network support choices may be limited in expertise, or unavailable during urgent situations. This can result in a network that is unusable or causing productivity loss due to technical problems persisting for too long. Progentís staff of expert network professionals average more than ten years of real-world industry experience, in the trenches of IT support, performing a large range of technical projects for a broad range of clients. This means you get not just the technical competency needed for the job, but a consultant with demonstrated methods for applying that expertise to provide excellent network solutions.
CISM-certified Cybersecurity Management Consultants
Progent offers the expertise of CISM Premier cybersecurity management consultants. The Certified Information Security Manager (CISM) organization describes the core capabilities and worldwide standards of performance that information security managers are required to master. It gives executive management the assurance that consultants who have qualified for their CISM certification possess the experience and capability to provide efficient security administration and consulting services.
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi family of Wi-Fi network appliances includes indoor and outdoor Wave 2 Wi-Fi access points, security gateways, and switches. UniFi appliances running on multiple venues with thousands of access points can be remotely provisioned and managed using Ubiquiti's free UniFi Controller software, which centralizes and streamlines setup, discovery, administration, tuning, troubleshooting, monitoring, and analytics. Progent can provide the expertise of veteran wireless professionals who can assist your organization to determine the value of UniFi technology for your environment and assist you to design, deploy, manage, and troubleshoot your UniFi solution. For details, visit Ubiquiti UniFi Wi-Fi access points consulting and wireless LAN integration services.
ProSight Network Audits for Assessing Network Infrastructure Health
Prosight Network Audits are a fast and low-cost way for small and medium-size organizations to obtain an objective assessment of the overall health of their information system. Powered by a selection of the top remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's certified group of IT professionals, ProSight Network Audits help you see how well the configuration of your essential network assets adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant benefits like a more manageable and more secure Active Directory implementation. Both options also offer the ongoing advantages of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include easier management, improved compliance with information security standards, more efficient utilization of IT assets, quicker troubleshooting, more reliable backup and recovery, and increased uptime. To learn more about ProSight Network Health Checks and to view sample reports, go to ProSight Network Audits.
ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting and management service provides comprehensive hosting of a small or mid-size organization's production servers in a solution that gives the highest degree of availability and scalability and is in addition easy to transfer to any data center. Progent's Private Cloud hosting options are built upon mature virtualization technologies that allow small and midsize businesses with multi- platform environments to save dramatically on the costs of capital equipment, system support, and network administration while achieving world-class fault tolerance and an unprecedented level of vendor flexibility. Learn more about Progent's ProSight portfolio of managed IT services for small organizations.
Full Array of Security Help
Progent's , CISSP, CISM, and ISSAP certified security engineers can help you to perform comprehensive security evaluations, recover quickly from intrusions, configure firewalls, set up secure mechanisms for remote and mobile connectivity, install spam and virus protection and email encryption, and develop a company-wide security plan built around 24x7 automated network monitoring. Progent's ProSight family of managed security monitoring and management services includes ProSight Active Security Monitoring (ASM) for ransomware defense and ProSight Enhanced Security Protection for unified endpoint protection.
World-class Cisco Help from Experienced CCIE-certified Consultants
Progent offers easy, immediate, and economical access to Cisco CCIE support professionals. Cisco Certified Internetwork Experts are highly-qualified networking experts who are awarded this prestigious certification only after thorough testing by Cisco. CCIEs are able to resolve even the most complex problems associated with network planning, deployment, repair, and service. Progentís CCIE consultants work closely with Cisco in-house staff in analyzing issues with Cisco's IOS platform and devising fixes or obtaining patches to correct anomalies. Progent can provide quick contact with a CCIE by phone so you can receive immediate assistance for complex network problems that are affecting business productivity but are outside the expertise of your local IT service resources.
Integration Help for Office 365 Apps and Cloud Services
Office 365 is Microsoft's growing family of productivity applications and cloud-hosted services available on a subscription basis. Office 365 applications and cloud-based services are available in an array of subscription plans intended for customers ranging from individuals and households to enterprises. Progent offers fast and easy online access to specialists with expertise in Microsoft, Mac, iOS, and Google Android platforms. Progent can help you to understand the wealth of subscription plans available with Office 365 and integrate your information network with Office 365 in a way that delivers maximum business value. Progent's Office 365 integration consultants support cross-vendor networks that include Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to create and maintain hybrid ecosystems that transparently combine on-premises and cloud products and services.
Remote Call Center Services for Small Businesses
Progent's Standard Help Desk Services provide an end-to-end solution that manages all facets of online desktop support from service requests through ticketing, assigning accountability, screen sharing, progress tracking, problem resolution, and and reporting. Intended for smaller companies with few if any in-house service personnel for end users, Progent's Help Desk Services provide remote support at a substantial savings from Progent's normal desktop troubleshooting rates. Progent also offers rapid on-demand escalation to subject matter consultants to handle the most issues. To learn more, refer to Progentís remote desktop Call Center services for small organizations.
CISSP-certified Cybersecurity Consultants
Progent's CISSP-premier network security experts can assist businesses of all sizes with any aspect of information system security. Progent can help create efficient security systems that protect a small business against modern malware attacks or Progent can design, configure, and monitor a comprehensive security strategy for hybrid enterprise networks that support onsite, remote, and mobile clients accessing network resources spread across multiple physical datacenters and public and private clouds.
Cisco Unified Messaging and Collaboration Consulting
Progent offers online or onsite help from a certified CCIE consultant to assist you to design, implement, manage and troubleshoot unified communications networks supported by Cisco Unified Communication technology in a local, cloud-based, or hybrid cloud deployment. Progent's Cisco-certified Unified Communications engineers have extensive experience assisting companies of all sizes to create collaboration ecosystems by delivering expert services such as Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager system design and deployment, IP voice and video phones and soft phones configuration, and Cisco wireless IP phone solutions. Progent's consultants can help you with Cisco's entire library of Unified Communications applications like Cisco Jabber, WebEx, Cisco Unity Express (CUE), Cisco Unified Contact Center Express, and Unified Attendant Console.
Stealth Penetration Testing
Stealth intrusion checking is a key component of any overall IT system security strategy. Progentís security professionals can perform thorough stealth penetration security checks without the knowledge of your organization's internal IT resources. Unannounced penetration testing shows whether current security defense tools such as intrusion detection alerts and event log monitoring are properly set up and actively observed.
Management Support for Microsoft Lync 2013
Lync 2013, now called Skype for Business, enables businesses of any size to create a centrally managed and secure communications environment that supports a Bring-Your-Own-Device computing model with IM, presence, web meetings with application sharing and whiteboard, and both IP and PSTN telephony across a wide assortment of stationary PCs and handheld devices. Progent's Microsoft-certified Lync Server 2013 consultants can help you to assess the business benefits of Lync 2013, design an in-house, cloud-based (via Lync Online) or mixed model appropriate for your present and long-term goals, implement Lync 2013 so as to speed up your ROI, and deliver custom online and onsite training to your management staff and end users. Progent offers in-depth expertise in critical pieces of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help your organization to integrate Lync 2013 with popular Microsoft Office and Office 365 applications such as Outlook, Excel and PowerPoint. Progent's Microsoft Skype for Business consultants can also help your organization to design and carry out an efficient migration to Skype for Business.
Get in Touch with a Progent Network Support Expert
To learn how to access a Progent network consultant for online or on-premises support in , phone 1-800-993-9400 or go to Online Computer Help.