For small office networks located within the state of Hawaii, Progent's Microsoft and Cisco authorized technical team members can deliver online help and troubleshooting to fix your computer system issues quickly and cost effectively. Progent has acquired world-class skills, software tools, and support knowledge bases to diagnose and repair network problems without the high cost and delays associated with onsite service dispatches.

If your Hawaii organization is situated outside of the larger urban areas such as Honolulu, your nearby network support choices may be limited in skills, or unavailable during an emergency. This can result in a office network that is unpredictable or causing productivity loss due to technical problems going unresolved for too long. Progentís group of network engineers average more than ten years of real-world computer industry experience, in the trenches of network support, performing a large variety of technical projects for a extensive range of customers. This means you obtain not only the technical competency needed for the task, but an expert with field proven methods for applying those skills to assist with excellent network solutions.

Remote Consulting for Windows Server 2008
The sophistication and versatility of Windows Server 2008 requires an information technology expert with real-world experience and broad knowledge in designing and deploying efficient end-to-end business information networks. The professional experience of Progent's seasoned Windows Server consultants, with an average of over a decade of background supporting Microsoft-based technology, helps insure your success in supporting and troubleshooting your Microsoft Windows Server 2008 R2 environment. Progent's certified Windows Server 2012 R2 consulting experts can also help you to assess the business value of migrating from Windows Server 2008 to Microsoft Windows Server 2012 R2 or later. If you are planning on creating a hybrid architecture that integrates on-premises systems with public cloud services like those available on Microsoft Azure, Progent offers Windows Server 2016 hybrid cloud solutions.

Wi-Fi Site Survey
Progentís Wireless Site Survey helps you to design and install a Wi-Fi wireless LAN customized for your environment, offering your business a WLAN that delivers the coverage, speed, load-handling capability, Quality of Service, data protection, and hand-off ability your company requires. Progent's Wireless Site Survey services are offered either as an economical remote service or as a more detailed onsite service. Progentís on-premises survey includes physical inspection, RF and data protection audits of your current wireless network, analysis of your buildingís floor plans, measuring for radio frequency interference, RF propagation modeling, identification of optimum locations for client-requested WAPs such as Cisco Aironet APs, Cisco Meraki cloud-managed APs and Apple AirPort equipment, and a detailed document describing a new WLAN.

Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's Cisco-certified IP Voice specialists can provide Cisco UC520 consulting services to assist you to manage your legacy UC500 VoIP system or design and implement an efficient migration to a modern IP telephony and voicemail solution.

ProSight Data Protection Services Managed Backup
ProSight Data Protection Services cloud backup and disaster recovery provides small and mid-sized organizations an affordable and fully managed service for reliable backup/disaster recovery (BDR). Available at a low monthly cost, ProSight Data Protection Services automates your backup processes and allows rapid recovery of vital files, apps and VMs that have become unavailable or damaged due to hardware breakdowns, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images/, as well as Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or to both. Progent's cloud backup consultants can deliver world-class expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPPA, FINRA, and PCI and, whenever necessary, can assist you to restore your business-critical data. Find out about the entire ProSight portfolio of affordable outsourced network management services for small and mid-size businesses.

CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor (CISA) accreditation is an important achievement that represents expertise in information system security auditing. Accredited by ANSI, the CISA accreditation has candidates pass a comprehensive test administered by the ISACA international professional association. Progent offers the expertise of a CISA-Premier Cybersecurity audit consultant able to assist businesses in the areas of IS audit process, information technology administration, systems and infrastructure lifecycle, information technology service delivery, protection of information assets, and business continuity preparedness.

World-class Cisco Support from Experienced CCIE-certified Consultants
Progent offers easy, quick, and economical access to Cisco CCIE engineers. CCIEs are recognized networking gurus who earn this prestigious certification only as a result of strenuous examination by Cisco. CCIEs can handle even the most complex problems surrounding network planning, setup, repair, and maintenance. Progentís CCIE consultants work closely with Cisco in-house staff in analyzing problems with Cisco's IOS software and devising fixes or obtaining software updates to resolve problems. Progent can provide fast contact with a CCIE by phone so you can receive instant help for complex network troubles that are impacting worker productivity but are outside the expertise of your usual network service resources.

MS Dynamics GP Consultants
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped design that enhances cloud integration, works with the most popular handheld devices, permits one-time login with Microsoft Azure AD, and strengthens security and compliance. Progent's certified Dynamics GP 2015 R2 consultants have the broad technical skills and experience to resolve the many technical and business challenges involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can help your organization to carry out a smooth migration that will optimize the return on your investment in this powerful product.

System Center 2016 Planning and Integration
System Center 2016 delivers important enhancements for managing hybrid cloud networks through advanced support for Windows Server 2016, Windows 10; unified management of multi-OS environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and better cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Android smartphone management plus built-in integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consulting experts offer advanced online and onsite support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help you to design and configure a new implementation of System Center 2016, extend or optimize an existing one, migrate efficiently from a previous release of System Center, or debug your System Center environment.

Cisco IOS Upgrade Support
If you incorporates Cisco appliances, you may be running an outdated release of Cisco IOS, the network OS used in almost every Cisco router as well as current Cisco switches. Cisco often provides upgrades to IOS to fix bugs, plug security vulnerabilities, or improve functionality. Unfortunately, upgrading IOS and other Cisco OS platforms can be tricky, depending upon your Cisco equipment and your network infrastructure. As an example, there could be limitations of internal RAM that might cause a new software release to execute improperly. Progent's Cisco CCIE-certified consultants offer a wide selection of services associated with updating Cisco IOS or other Cisco control software like IOS EX, CallManager or Unified Communications Manager (CUCM). Progent's consultants can perform version audits of your Cisco software, propose sensible updates, prepare Cisco devices, copy images/, configure and verify your Cisco software, optimize throughput, resolve issues, and teach your network support staff how to utilize all significant new functions.

Apple macOS and OS X Consulting Services
Progent's consultants can provide Mac users a range of IT services such as remote Mac desktop support, help with Mac software, Outlook for Mac and Exchange integration, Mac protection and network infrastructure engineering, integration between Mac and Microsoft Windows environments, and individual training. For IT systems built exclusively on Apple macOS and OS X or for environments that utilize a combination of Mac, Linux, and MS Windows-powered servers and workstations, Progent has the experience and depth to deal with the complexity of designing, installing, and maintaining an IT solution that is reliable, protected, fast, and supportive of your company's goals.

Talk to a Progent Computer Consultant
To learn how you can get in touch with a Progent network consultant for online or onsite expertise in , phone 1-800-993-9400 or go to Online Network Support.