For office network systems located anywhere in the state ofHawaii, Progent's Microsoft qualified engineers can provide online assistance and remote troubleshooting to fix your computer system troubles quickly and cost effectively. Progent has developed enterprise-grade skills, software utilities, and support databases to troubleshoot and resolve IT problems while avoiding the cost and delays normally associated with on-site service calls.
If yourHawaiismall business is located beyond the larger metropolitan areas such asHonolulu, your local computer network support choices may be limited in technical expertise, or not available during urgent situations. This results in a network that is unstable or causing efficiency loss due to technical issues going unresolved for too long. Progent’s team of seasoned network engineers average more than twelve years of real-world IT industry experience, in the trenches of network systems support, performing a wide range of technical projects for a extensive range of customers. This means you get not just the technical expertise needed for the job, but a professional with field proven methods for applying that expertise to assist with excellent network solutions.
SonicWall Firewall Consultants
Progent's certified SonicWall firewall consultants can show you how to deploy, maintain, and tune SonicWall firewall appliances including the current SonicWall TZ and NSa families of appliances and the legacy SonicWall PRO 2040 products. Progent's CISSP and CISA-certified network security experts can help you incorporate SonicWall security gateways into an end-to-end network protection plan and build security into your corporate practices. For more information, see SonicWall-certified firewall consultants.
The Progent Test and Design Lab at the Herakles/Quality Technology Services Colocation Center
Progent's Test and Training Lab located at the QTS Internet Data Center in Sacramento is available for piloting line-of-business applications, creating efficient system upgrade methodologies, assessing and optimizing performance, designing or validating disaster recovery solutions, mitigating compatibility issues, and establishing training environments for new technologies. For Progent customers without adequate internal resources to configure proper pilot systems, the lab cuts capital costs and technical risk and helps keep vital network projects on schedule.
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi line of Wi-Fi network appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and managed switches. UniFi appliances running throughout multiple venues with thousands of APs can be remotely provisioned and administered with free UniFi Controller software, which centralizes and simplifies setup, discovery, management, tuning, debugging, monitoring, and analytics. Progent offers the skills of veteran wireless professionals who can help you to determine the benefits of UniFi technology for your business and assist you to design, install, administer, and maintain your UniFi solution. To learn more, visit Ubiquiti UniFi Wi-Fi access points consulting and WLAN integration services.
Citrix Desktop Virtualization Support Services
Progent's Citrix-certified desktop virtualization experts can help your business to design, deploy, administer, and support a virtual Windows desktop and application delivery solution by offering Citrix XenDesktop expertise and XenApp support services. Progent's Cisco CCIE network engineers can help you enhance your infrastructure for delivering server and client-side applications, and Progent's remote datacenter support consultants can help your organization to administer and maintain an off-site datacenter that offers high uptime, enhanced protection, and rapid disaster recovery. Progent's Citrix technology experts can also help you with other virtualization solutions from Citrix by providing Citrix XenServer consulting services and Citrix Essentials for Hyper-V integration.
Exchange Server 2016 Upgrade Consulting
Progent's certified MS Exchange 2016 Server migration consultants can assist you in any and all facets of your upgrade to Microsoft Exchange 2016 such as planning HA architecture for a local, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; specifying mass storage capacity required for your VMs, databases and log files; configuring hardware load balancing for fault-tolerant client access services; designing, building and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; resolving SSL issues; performing client integration with Office desktop or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
NetDocuments Consulting Services
NetDocuments is a leading cloud-based document management system (DMS) built specifically for law practices. Progent can provide access to NetDocs consultants who can provide expert guidance to assist your organization to design, configure, manage, optimize, or debug a DMS environment powered by NetDocuments. For information about Progent's expert support for NetDocs, go to NetDocuments DMS consulting support.
Convenient Payment Methods
Progent's convenient payment alternatives for Microsoft Desktop Virtualization Support Services
Microsoft's virtual desktop solutions reduce the work required for network administrators to install software programs so they are standardized across a corporate user base, offer the ability to control rights to critical data, and enable fast deployment of additional or updated desktops. In Microsoft Windows Server 2016, the Terminal Services tool has been enhanced and named Remote Desktop Services or RDS. Microsoft's new Virtual Desktop Infrastructure (VDI) behind RDS simplifies client connectivity, improves responsiveness, tightens data security, unifies management, and offers a nearly seamless client experience. Progent's Windows Server 2016 engineers can help you to evaluate the strategic benefits of Microsoft's desktop virtualization solutions, configure pilot and on-line environments, improve your system infrastructure to support virtual desktops efficiently, evaluate and remediate security issues, and train your network managers to follow industry best practices to achieve maximum payback from client virtualization.
CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor credential is a prestigious achievement that signifies expertise in IS security audit and control. Certified by ANSI, the CISA credential has candidates undergo a comprehensive examination given by the ISACA international professional group. Progent can provide the services of a CISA-Certified network security audit professional trained to assist businesses in the areas of IS audit services, information technology administration, network assets and infrastructure ROI, information technology support, protection of data resources, and disaster recovery planning.
Cisco WiFi Controller Integration and Support Consultants
Progent's certified Cisco Wi-Fi controller consultants can help you to deploy Cisco wireless LAN controllers to manage wireless LANs of any size. Progent can assist you to administer and debug your current Cisco Wi-Fi environment or implement a smooth transition to Cisco's latest wireless controller technology. Progent can provide support for both hardware-based and software-based Wi-Fi controllers and can help you to decide which version makes sense for your Wi-Fi solution. For 802.11ac Wave 2 wireless controller appliances from Cisco, Progent can provide Cisco 3504 Wi-Fi controller consulting, Cisco 5520 wireless controller consulting, and Cisco 8540 wireless controller support.
Migration Consulting for Microsoft Skype for Business
Progent's Microsoft-certified Skype for Business integrators can provide online and onsite consulting services for organizations of any size to assess the benefits of migrating to Skype for Business Server or Skype for Business Online from any release of Lync Server or Office Communications Server. Progent can assist your business to design a local, cloud or hybrid deployment; interface Skype for Business with SQL Server, Exchange, SharePoint and Office; configure high-availability solutions; interface Skype for Business with your PSTN gateway; and integrate other communication platforms such as Cisco UC. Progent's certified information security experts can help you to design and validate a security strategy for your Skype for Business deployment that meets government and industry standards. Progent can also advise you how to create a hybrid solution that integrates on-premises Microsoft Skype for Business Server with the cloud services Skype for Business Online or Microsoft Teams.
Cisco Wireless IP Phone Solutions
Creating solutions with Cisco's wireless VoIP phones usually requires that IT teams configure and fine tune numerous components of your Wi-Fi environment such as access points, routers, Cisco wireless LAN controllers, and call management software. Progent's Cisco wireless IP phone configuration experts offer remote and on-premises support to help your organization create and manage a Cisco wireless IP phone solution by delivering integration services that can range from troubleshooting the set up of a wireless IP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of a campus.
CISSP-certified Cybersecurity Consultants
Progent's CISSP-certified cybersecurity experts can assist organizations of any size with any aspect of IT security. Progent can help create cost-effective cybersecurity solutions that protect a small business against modern threats or Progent can design, configure, and manage a comprehensive security environment for hybrid enterprise networks that support onsite, remote, and mobile clients sharing network resources distributed across a mix of physical sites and various clouds.
Detailed Reporting of Services
Progent provides complete and detailed reports of all support activity to ensure clients do not feel “captive” to their IT service provider. Progent sends email documentation of services shortly after completion of each support interaction, and also provides a hard copy along with monthly billings. Complete network support documentation makes it less disruptive for customers to move to a different service provider or assume increased support responsibilities internally. Good service reporting also provides management the visibility required to determine the value of maintenance services and develop better informed IT budgets.
Get in Touch with a Progent Computer Consultant
To see how you can contact a Progent network consultant for online or onsite support, phone 1-800-993-9400 or visit Online Computer Support.