For small office computer networks located in the state ofHawaii, Progent's Microsoft and Cisco qualified technical team members can provide online support and troubleshooting to fix your network systems troubles fast and affordably. Progent has acquired top-notch skills, sophisticated tools, and support knowledge bases to identify and repair network problems without the high cost and time delays associated with on-site service visits.

If yourHawaiicompany is situated outside of the larger metropolitan areas such asHonolulu, your local network support options may be limited in technical capability, or unavailable during urgent situations. This can result in a office network that is unpredictable or causing wasted time due to technical issues going unresolved for too long. Progentís staff of network professionals average more than 10 years of real-world industry experience, in the trenches of computer network support, performing a large range of technical projects for a varied range of clients. This means you get not only the technical expertise needed for the task, but a professional with field proven methods for applying those skills to deliver cost effective network solutions.

ProSight Active Security Monitoring Endpoint Protection and Ransomware Recovery
The ProSight Active Security Monitoring endpoint protection (EPP) service incorporates cutting edge behavior machine learning tools to defend endpoints as well as servers and VMs against modern malware attacks such as ransomware and file-less exploits, which routinely get by legacy signature-matching AV tools. ProSight Active Security Monitoring safeguards local and cloud resources and provides a unified platform to manage the entire threat lifecycle including protection, infiltration detection, containment, remediation, and forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered threats. Learn more about Progent's complete ProSight series of value-priced network management outsourcing services for small and medium-size organizations.

Fortinet Firewall Integration Experts
Fortinet next-generation firewalls (NGFWs) are industry leaders in delivering top throughput for encrypted data inspection. Progent's Fortinet FortiGate firewall consultants can assist your business to deploy your Fortinet security appliances to protect your IT resources at the network perimeter, within the data center, at branch locations, and at the cloud edge. To find out more, see Fortinet FortiGate firewall integration experts.

Immediate Help for Urgent Issues
With Progentís urgent online network support services, your company can receive instant support for issues that are causing lost productivity. Remote help eliminates the long delay and increased expense associated with on-site technical service. For ordinary administration work, Progentís online support consultants can complete most jobs within a few minutes of a request, instead of requiring you to wait for hours for on-site support to arrive.

Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 Wi-Fi access points, security gateways, and managed switches. Ubiquiti UniFi devices running across multiple sites with thousands of access points can be remotely provisioned and administered using free UniFi Controller software, which centralizes and streamlines setup, discovery, administration, tuning, troubleshooting, monitoring, and analytics. Progent offers the expertise of seasoned Wi-Fi professionals who can help you to determine the benefits of Ubiquitiís UniFi products for your environment and assist you to plan, install, administer, and maintain your UniFi solution. To learn more, visit Ubiquiti UniFi Wi-Fi APs consulting and WLAN integration services.

GIAC-certified Information Assurance Consultants
GIAC information assurance certification was founded in 1999 to certify the knowledge of information technology security experts. GIAC certifications are recognized by businesses and government organizations all over the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer help with any of the security services addressed within GIAC accreditation such as auditing infrastructure security mechanisms, event management and response, intrusion detection, web services security and security information and event management (SIEM) solutions.

Temporary Staff Augmentation Services
Progent's short-term staff augmentation services enable organizations to respond to sudden increases in demand for IT support personnel without incurring the costs and delays that come with vetting and recruiting reliable technical workers and without adding to your full-time head count. For details about Progent's temporary staff augmentation services, visit Progent's temporary staff augmentation services.

Spam/Virus Filtering and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of top data security companies to provide centralized control and world-class security for your email traffic. The powerful architecture of Email Guard managed service combines cloud-based filtering with a local gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's cloud filter serves as a first line of defense and blocks most threats from making it to your network firewall. This decreases your exposure to inbound attacks and conserves network bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a deeper layer of analysis for incoming email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also help Exchange Server to monitor and protect internal email that stays within your security perimeter. Learn about the complete ProSight series of value-priced network management outsourcing services for small and mid-size organizations.

Cisco Unity Connection and Unity Express (CUE) Integration and Troubleshooting
Cisco Unity Connection, an integrated expansion of Unified Communications Manager, is a unified voicemail system that accelerates productive collaboration by providing flexible set of options for retrieving calls and messages within an environment that is simple to deploy and administer. Unity Connection lets you read and manage voicemail messages from your Exchange inbox, web browser, Cisco Jabber messaging integration platform, a Cisco Unified IP endpoint, a smartphone, or an iPad or tablet. Unity Express (CUE), available in select Cisco Integrated Services routers, provides cost-effective voicemail, integrated messaging, interactive voice response, and greeting functions for small to medium businesses (SMBs) and enterprise branch offices with as many as 500 users. Progent's Cisco-certified CCIE consulting experts can provide Cisco Unity Connection and Unity Express (CUE) configuration and technical support support to ensure that your CUE solution continues to deliver significant business advantage.

Migration Support for Microsoft Lync Server 2013
Lync Server 2013, rebranded Skype for Business Server, is a self-hosted platform that enables organizations of any size to build a manageable and protected communications ecosystem that permits a Bring-Your-Own-Device computing style with chat, real-time presence, web conferencing with application sharing and whiteboard, as well as IP and PSTN telephony across a wide range of stationary PCs and handheld endpoints. Progent's certified Lync 2013 experts can help your company to maintain your legacy Lync deployment or plan and carry out an efficient upgrade to a more current solution by offering Microsoft Skype for Business consulting. Progent can also assist build a hybrid cloud architecture that combines on-prem Microsoft Skype for Business Server with Skype for Business Online or with Microsoft Teams cloud platforms.

Talk to a Progent Network Support Expert
To find out how you can access a Progent computer consultant for online or onsite support, phone 1-800-993-9400 or visit Online Network Support.



An index of content::

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    Microsoft Configuration Manager 2007 Help and Support

    Progent can assist your business to support Microsoft System Center 2007 Configuration Manager (SCCM 2007) to simplify administration, enhance compliance, and boost worker output by making sure that operating systems and applications are always current, tracking licensing, and reporting resource usage patterns so you can make smart purchasing decisions. When you are set to upgrade your SCCM 2007 device management solution, Progent can help you to plan and implement an efficient migration to SCCM 2012.

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    IT Consultant Wi-Fi Site Survey

    Progentís Wireless Site Survey helps you to plan and install a Wi-Fi wireless network customized for your facilities, offering your business a WLAN that has the reception, speed, load-handling capability, QoS, security, and hand-off ability your company needs. Progent's Wireless Site Survey services are available either as an economical remote service or as a more comprehensive onsite service.

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