If your business computer network is in the state of Hawaii you now have fast phone-based contact with a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified consultant to resolve the toughest issues involving your IT network. Progent maintains among the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consultants accessible online of any independent support firm in the country. Rates are reasonable, billing is per minute, sign-up is quick, and support is world class.
If your Hawaii company is situated away from major urban neighborhoods like Honolulu, help from UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts is often limited during an emergency. This could mean lost revenue for your company, angry customers, unproductive employees, and distracted management. By utilizing Progent, you can get in touch with a Premier consultant ready to provide help whenever you require it to get your computer network on line.
Since Progent charges for online support on a per-minute basis, your company owes exclusively for support delivered. Progent asks for no service activation fee. Many online consulting organizations apply large minimum time requirements or charge for every quarter hour or longer. Progent's by-the-minute granularity and simple billing mechanism save you from large tabs for speedy fixes.
If your Hawaii company needs technical help for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, visit Progent's phone-based support, call 866-776-4368, or see Contact Progent.
Why is Progent's Remote Support Services Unique?
Progent's experienced team of remote consulting engineers has a broad array of in-depth computer skills. This allows Progent's online technical support experts to deal successfully with the most complex technical problems faster than is possible with typical third-party support firms or with the in-house support resources usually available to small or mid-size businesses. Progent has developed the tools and skills to repair technical issues economically in a wide variety of computer environments that incorporate combinations of UNIX/Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (Refer to Progent's client testimonials.)
Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CCIE service specialists have earned professional certifications such as Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote service engineers also hold a variety of key Cisco certifications which include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.
To help companies who run networks featuring a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft operating systems, Progent's online service team offers the assistance of support specialists who hold important Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide company-wide security consulting, Progent offers phone-based contact with professionals who have been awarded major security certifications such as Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's expertise combined with Progent's cooperative approach to repairing network problems streamlines service escalation, if needed, to specialists with relevant competence to resolve particularly tough jobs. This accelerates resolutions of serious network problems, avoids system disruption, and reduces maintenance invoices.
For businesses in the state of Hawaii, Progent enables fast online communication with a UNIX/Linux, Solaris, macOS or OS X specialist for critical support to troubleshoot technical issues that are affecting your business and are not within the scope of your local IT maintenance organization. Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE-Certified network experts can connect to your network with advanced remote support tools in order to deliver rapid and affordable diagnosis and resolution of serious network problems.
Services Progent's Remote Consulting Specialists Can Provide Your Hawaii Company
Progent service specialists are qualified to provide advanced support for an extensive set of UNIX, Apple, Cisco, and Microsoft Windows solutions including:
Online Expertise for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and macOS and OS X phone-based network service staff can help Hawaii small businesses to maintain a large set of computer products and technologies that include network infrastructure, email solutions, security expertise for networks and business operations, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or macOS and OS X platforms, VMware products for server consolidation and streamlined management, and moving from legacy applications to modern solutions based on newer versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft Windows.
Progent's service experts offer online technical help for computers based on major versions of the UNIX OS including:
macOS and OS X,
IBM AIX Open UNIX,
SGI/Irix or mainstream Linux packages such as
Cisco Network Architecture and Security Products
Progent is unmatched in the computer support arena for providing immediate and economical communication with Cisco CCIEs. Cisco-certified CCIEs are high-level network consultants who qualify for this advanced credential by completing thorough examinations administered by Cisco. In most cases Cisco CCIEs are employed by big enterprises or national Internet service providers (ISPs), and as a result their help is not readily available to small and mid-size businesses.
Progent is among the few IT service organizations that makes sure that Cisco CCIEs stay available to support small and medium sized companies. In addition, Progent facilitates convenient communication with a Cisco CCIE by telephone so your company can benefit from immediate support for urgent network problems that are hurting your business but are outside the competence of your usual IT maintenance resources. Progent's CCIE engineers can tie into your environment via sophisticated on-line troubleshooting tools in order to perform quick and cost-effective diagnosis and remediation of critical system problems.
CCIE Premier engineers from Progent can help your company to design, implement, and support an integrated network infrastructure that can streamline operations, lower costs, and accelerate time to positive ROI. By providing Cisco broadband routers experience with Catalyst switches support and Cisco Aironet wireless products configuration assistance, Progent can dramatically increase the strategic value of your integrated network in Hawaii. To learn additional information on Progent's services for Cisco network appliances, visit Cisco Network Consulting Support.
Microsoft Partner for Remote Consulting for Microsoft Windows
Progent's Microsoft-premier remote service professionals can deliver computer system problem solving and IT support for all Microsoft server products. Progent is a Microsoft Partner and can offer your business the expertise of consulting professionals who can help you with a wide variety of platform expertise including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 support,
MS Exchange 2019 planning and configuration,
MS Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 integration,
Exchange 2010 monitoring and support,
SharePoint Server 2016 migration and hybrid integration support,
SharePoint Server 2019 design and integration,
Skype for Business configuration consulting and Lync 2010 migration, Microsoft Forefront Threat Management Gateway 2010 management and ISA Server 2006 maintenance, MS SQL Server 2017 expertise,
SQL Server 2016 integration and development, and SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics,
System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server training,
Small Business Server 2011 support, and
Windows Essentials cloud integration.
Premier System Security Specialists
Progent offers you contact with qualified CISA, CISM, and ISSAP security consultants who offer a range of security solutions that can strengthen the resistance of your UNIX/Linux, Sun Solaris, or Apple macOS and OS X network against internal or external threats or assist your business to revive rapidly from a breach. Security services provided Progent include: comprehensive security analysis using technologies such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and utilities from Solar Winds and Hydra; rapid recovery from virus and worm assaults; setting up firewalls; designing secure architectures for remote and mobile access; securing your email system against spam and directory harvest attacks; and setting up round-the-clock network monitoring. For additional information on Progent's security services for small and midsize companies, go to Progent's Engineering Expertise for System Security.
Applications Services: Webinar Training, Development, Integration
Progent's Apple Mac technology consultants can support the creative facets of Macintosh computing by offering consulting services and training in imaging, sound, and motion video. Progent's support professionals can provide help in a range of Mac applications including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or configuring an audio/video post-production studio.
Progent's Application Experts Team can supply in-depth consulting expertise and education in specific application fields such as Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, custom development, and training for familiar Microsoft business applications such as Microsoft CRM, Office Project, Microsoft Office Word, and MS Office Excel. For additional information on Progent's expertise, custom programming, and training offerings for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Team.
Help Desk Service and Outsourcing Alternatives
Progent provides a selection of service offerings for Help Desk Call Center assistance that include UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Help Desk Support Services, and Call Center Consulting and Staffing.
Progent is a Microsoft-Certified Partner and has a skilled roster of Cisco-certified networking specialists. Progent's Help Desk Call Center team of experienced UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft experts can offer your customers easy communication with a large technical support resource with extensive background in telephone-based support and online troubleshooting for small and medium-size business networks. Progent's focus is on earning the Call Center a respected recognition as a significant driver of business performance, and Progent's target is to resolve and not merely document problems. To learn additional information about Progent's Help Desk service and outsourcing, go to Progent's Help Desk Support.
Progent's Online Support Technologies
Progent has developed a set of customized technologies, refined during many years of field experience, focused on promoting the highest standard of service for providing remote engineering support and troubleshooting for small and medium-size company information networks. Progent provides secure Virtual Private Network support for gateways from a variety of leading companies including Microsoft, Cisco, Netscreen and Checkpoint. Secure VPN remote access enables the engineers of Progent's Technical Response Center to interface to your environment remotely without violating network security.
Progent's sophisticated service database software stores extensive documentation of all service delivered to Progent's customers. Each active Progent team engineer has the benefit of the specifics of services provided to every client by any staff engineer. This database of trouble tickets and fixes is organized as a readily retrievable internal knowledge base that enables Progent's remote support experts to share their experiences company-wide to make sure that the efficiency of Progent's support services grows daily. Progent's partnerships with major vendors such as Cisco and Microsoft permit access to other vast support databases as well as to manufacturers' in-house engineering personnel that enable Progent's online consulting specialists to come up with the optimal resolutions quickly.
Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Assistance Expert Immediately
To see how to ask a UNIX/Linux engineer or a Cisco certified CCIE for urgent phone-based consulting expertise in Hawaii, phone 1-800-993-9400 or go to Expert Remote Computer Support.