If your business network is in Hawaii you now have fast online technical support from a UNIX or CCIE-certified engineer to resolve complex problems affecting your IT network. Progent retains among the most extensive teams of UNIX and Cisco CCIE consulting experts accessible online of any independent support organization in the country. The cost is reasonable, billing is per minute, engagement is immediate, and service is world class.
If your Hawaii organization is situated far from major metropolitan neighborhoods like Honolulu, access to UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts is often limited during a network crash. This can result in a loss of revenue for your company, angry customers, unproductive workers, and defocused management. By calling Progent, you can get in touch with a Premier professional who can offer expertise when you require it to get your information system running.
Because Progent bills for remote help per minute, your business pays just for technical help received. Progent asks for no startup surcharge. Some online consulting firms have large minimum fees or charge for each quarter hour or longer. Progent's small granularity and simple billing model eliminate large bills for speedy fixes.
If your Hawaii business needs technical help for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's remote help, phone 866-776-4368, or refer to Contact Progent.
What Makes Progent's Remote Technical Support Program Special?
Progent's experienced staff of remote consulting professionals has a broad range of world-class computer knowledge. This allows Progent's remote technical support specialists to resolve the most complex network trouble faster than is possible with ordinary independent service firms or with the in-house IT resources commonly available to small or mid-size companies. Progent has developed the tools and experience to repair problems economically in a wide variety of network environments that feature mixtures of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (See Progent's customer testimonials.)
Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE consultants have been awarded advanced credentials such as Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote support team members also have a number of high-level Cisco credentials such as Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional (CCSP), CCVP, and Design Professional.
In order to help businesses who operate environments featuring a mix of UNIX/Linux, macOS and OS X, and Microsoft technology, Progent's online service group makes available the help of support specialists with prestigious Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering company-wide security consulting, Progent provides online contact with engineers who have earned important security certifications such as Certified Information Security Manager consultants, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's expertise combined with Progent's cooperative approach to fixing technical problems streamlines trouble ticket escalation, if appropriate, to specialists with sufficient background to resolve unusually intractable jobs. This speeds up resolutions of serious problems, avoids system downtime, and minimizes maintenance invoices.
For organizations anywhere in Hawaii, Progent enables fast online contact with a UNIX/Linux, Sun Solaris, Apple macOS or OS X specialist for emergency assistance to repair technical issues that are impacting your business but are beyond the skill set of your ordinary network service resources. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-Premier engineers can connect to your network via the latest remote troubleshooting technologies that allow them to deliver rapid and efficient analysis and repair of critical computer issues.
Troubleshooting Services Progent's Online Support Experts Can Offer Your Hawaii Business
Progent's network consultants can provide expert support for a comprehensive set of UNIX/Linux, Apple OS X, Cisco, and Microsoft products and technologies including:
Online Expertise for UNIX/Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X phone-based network support staff can help Hawaii companies with a broad array of information products and technologies such as network infrastructure, email solutions, security expertise for computer systems and company processes, Windows coexistence with UNIX/Linux, Sun Solaris, or macOS and OS X platforms, virtual server products for server economization and centralized administration, and transitioning from out-of-date systems to modern solutions powered by newer versions of UNIX, Linux, Solaris, Apple macOS and OS X, or MS Windows.
Progent's service experts offer online technical help for systems based on popular versions of the UNIX operating system such as:
Apple macOS and OS X,
IBM AIX OS,
Silicon Graphics IRIX or mainstream Linux platforms such as
Debian GNU/Linux and
Cisco Network Infrastructure and Security Technology
Progent leads the IT consulting arena for offering immediate and affordable access to Cisco CCIEs. Cisco-certified CCIEs are elite network engineers who qualify for this advanced credential by completing thorough testing administered by Cisco. In most cases CCIEs are employed by big corporations or national Internet service providers, and consequently their skills are not conveniently available to smaller companies.
Progent is one of the only IT technology service providers that makes sure that CCIEs stay available to support small and mid-size organizations. Also, Progent facilitates fast contact with a Cisco CCIE by telephone so your company can receive immediate assistance for complex system issues that are hurting your productivity but are outside the comfort zone of your usual system support resources. Progent's CCIE consultants can connect to your network via state-of-the-art on-line troubleshooting technology to perform rapid and economical diagnosis and resolution of serious system trouble.
CCIE and CCNP Premier experts from Progent can assist your company to architect, setup, and maintain an integrated business network that can simplify operations, reduce expenses, and speed time to profitability. By providing Cisco integrated services routers expertise with Catalyst switches support and Cisco wireless products integration assistance, Progent can greatly enhance the strategic value of your information system in Hawaii. To find out additional information concerning Progent's services for Cisco infrastructure, see Cisco Technology Consulting Expertise.
Microsoft Partner for Phone-based Expertise for Windows
Progent's Microsoft-premier remote service professionals offer computer repair and IT help for all Microsoft server platforms. Progent is a Microsoft Partner and can provide your company the expertise of consulting engineers who can help your company with a wide range of platform expertise including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 support,
Microsoft Exchange 2019 Server deployment,
MS Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 consulting,
Microsoft Exchange 2010 monitoring and support,
SharePoint 2016 migration and hybrid deployment consulting,
SharePoint Server 2019 planning and configuration,
Skype for Business Server planning and deployment support and Lync 2010 migration, Microsoft Forefront Threat Management Gateway administration and ISA Server migration, MS SQL Server 2017 consulting,
SQL Server 2016 migration and development, and SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring and analytics,
System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server training,
Small Business Server 2011 consulting, and
Windows Essentials migration and cloud integration.
Premier Network Security Consultants
Progent provides you contact with qualified CISA, CISM, and ISSAP security consultants who offer a variety of security services that can strengthen the immunity of your UNIX, Linux, Solaris, or macOS and OS X environment against attacks or help you to recuperate quickly from an attack. Security solutions provided Progent include: in depth security evaluation utilizing technologies such as GFI LANguard, AMAP Application Scanner, and products from Solar Winds and Netcat; rapid recovery from virus and worm assaults; integrating firewalls; designing safe architectures for remote and mobile connectivity; securing your email system from spam and directory harvest attacks; and setting up continual automated monitoring. To learn more information about Progent's security expertise for small and midsize businesses, go to Progent's Professional Support for System Security.
Applications Services: Webinar Training, Custom Programming, Integration
Progent's Mac technology consultants can promote the creative aspect of Macintosh computing by providing help services and education in imaging, audio, and video. Progent's consultants offer help in a range of Mac applications such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or setting up an audio/video post-production studio.
Progent's Application Experts Team can supply professional consulting support and education in special application fields such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers expertise, programming, and training for popular Microsoft applications such as Microsoft CRM, Microsoft Project, Word, and Office Excel. For more information on Progent's consulting, custom development, and education services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Team.
Call Center Service and Outsourcing Alternatives
Progent offers a variety of service offerings for Help Desk Call Center services that include UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Services, and Helpdesk Consulting and Staffing Services.
Progent is a Microsoft Partner and maintains a skilled team of Cisco-authorized network infrastructure experts. Progent's Help Desk team of seasoned UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft experts are available to offer your clients fast access to a reliable support resource with extensive background in telephone-based support and remote access repair service for small and midsize business networks. Progent's focus is on earning the Help Desk Call Center a positive reputation as a key driver of business success, and Progent's goal is to resolve and not just document problems. For additional information about Progent's Help Desk service and outsourcing, visit Progent's Help Desk Services.
Progent's Remote Technical Support Tools
Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Support Specialist Immediately
Progent's sophisticated customer support database software stores thorough histories of all support provided to Progent's customers. Every authorized Progent team engineer has access to the details of support provided to each customer by any team member. This archive of trouble tickets and solutions is structured as an easily searchable internal knowledge base that enables Progent's online support engineers to share their experiences company-wide to ensure that the efficiency of Progent's support services grows over time. Progent's partnerships with key industry leaders such as Cisco and Microsoft permit access to other extensive support knowledge bases and to manufacturers' in-house support personnel that allow Progent's remote consulting specialists to come up with the best resolutions quickly.
To learn how you can get in touch with a UNIX, Linux, Solaris, macOS or OS X engineer or a Cisco CCIE for emergency phone-based professional expertise in Hawaii, phone 1-800-993-9400 or go to Urgent Remote Computer Support.