If your company network is in Hawaii you can now get fast phone-based contact with a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE consultant to resolve urgent problems affecting your computer network. Progent retains among the largest teams of UNIX and Cisco CCIE support professionals available by phone of any independent support firm in the United States. The cost is reasonable, billing is by the minute, sign-up is immediate, and service is world class.
If your Hawaii company is some distance from larger metropolitan areas such as Honolulu, the availability of UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers could be limited during an emergency. This could mean a loss of revenue for your business, angry clients, unproductive workers, and distracted executives. By contacting Progent, you can get in touch with a Premier engineer who can provide assistance when you need it to keep your system running.
Because Progent bills for remote service per minute, your business owes only for technical help provided. Progent requires no startup charge. Some online service firms demand large minimum payments or bill for each fifteen minutes or longer. Progent's small granularity and simple billing mechanism eliminate unexpectedly large invoices for speedy repairs.
If your Hawaii company requires remote assistance for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's remote support, phone 866-776-4368, or go to Contact Progent.
What Makes Progent's Remote Technical Support Program Unique?
Progent's seasoned staff of online consulting engineers has a broad array of in-depth information technology skills. This enables Progent's remote technical support experts to resolve the most complex network trouble faster than is feasible with typical independent support organizations or with the internal IT staff usually available to smaller businesses. Progent has refined the tools and skills to repair technical issues efficiently in many different computer configurations that incorporate combinations of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (Refer to Progent's customer testimonials.)
Progent's UNIX, Linux, Solaris, macOS and OS X, and CISCO CCIE service specialists have been awarded major certifications including Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service engineers also have a number of key Cisco certifications which include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional, Voice Professional, and Design Professional.
In order to help businesses who operate environments powered by a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft operating systems, Progent's online support team can provide the assistance of engineers have earned important Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering company-wide security expertise, Progent provides online contact with engineers who have been awarded major security credentials including CISM Engineers, CISSP specialists, and Information System Security Architecture Professional (ISSAP) engineers. The scope of Progent's expertise coupled with Progent's cooperative approach to fixing technical difficulties streamlines service escalation, if appropriate, to specialists with sufficient competence to deal with particularly tough jobs. This speeds up remediation of emergency network problems, avoids network downtime, and reduces maintenance invoices.
For businesses in the state of Hawaii, Progent enables fast online communication with a UNIX, Linux, Solaris, macOS or OS X specialist for emergency expertise to repair information system issues that are hurting your business and are beyond the scope of your on-hand IT maintenance resources. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE-Premier service team can interface with your network by means of state-of-the-art remote troubleshooting tools that allow them to perform rapid and efficient evaluation and resolution of serious computer issues.
Services Progent's Online Consulting Experts Can Provide Your Hawaii Company
Progent's network engineers can offer expert help for a comprehensive set of UNIX, Apple Mac, Cisco, and Microsoft solutions such as:
Remote Expertise for UNIX, Linux, Sun Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X online computer support team can assist Hawaii small businesses with a large assortment of computer products and technologies such as system architecture, email support, security consulting for networks and company processes, Microsoft Windows integration with UNIX, Linux, Solaris, or Apple macOS and OS X systems, VMware options for server consolidation and streamlined management, and transitioning from out-of-date systems to contemporary environments based on newer versions of UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft Windows.
Progent's service professionals can provide online technical help for computers powered by major variants of the UNIX OS including:
Apple macOS and OS X,
IBM AIX Open UNIX,
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or familiar Linux packages such as
Debian GNU/Linux and
Cisco Network Infrastructure and Security Technology
Progent is unmatched in the computer support industry for providing immediate and economical communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite network engineers who qualify for this advanced credential by completing strenuous testing supervised by Cisco. The vast majority of Cisco CCIEs are hired by big corporations or national ISPs, and as a result their expertise is not readily available to small and midsize businesses.
Progent is among the few IT technology consulting organizations that ensures that Cisco CCIEs stay available to help small and medium sized businesses. In addition, Progent can provide fast communication with a CCIE via phone so your company can receive timely help for urgent system problems that are impacting your business but are beyond the comfort zone of your usual system support resources. Progent's CCIE consultants can tie into your system using the latest remote support technology to perform quick and affordable analysis and remediation of serious system anomalies. To learn additional information about Progent's support for Cisco network appliances, refer to Cisco Technology Consulting Expertise.
Microsoft Partner for Online Technical Support for Microsoft Windows
Progent's Microsoft-premier online support engineers offer computer problem solving and IT support for all Microsoft server products. Progent is a Microsoft Partner and can provide your business the expertise of support engineers who can help you with a wide variety of platform practice areas including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 support,
MS Exchange 2016 migration, Microsoft Exchange Server 2013 integration,
Microsoft Exchange Server 2010 management,
SharePoint Server 2016 migration support,
SharePoint 2013 application development,
Skype for Business Server planning and deployment support and Lync migration, Forefront Threat Management Gateway management and ISA Server 2006 migration, MS SQL Server 2017 expertise,
SQL Server 2016 migration and development, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics,
System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server and Server Online training,
Small Business Server consulting, and
Windows 2012 R2 Essentials cloud integration.
Certified Security Consultants
Progent offers you access to certified CISM, CISSP and ISSAP security professionals who offer a variety of security services that can strengthen the resistance of your UNIX/Linux, Sun Solaris, or macOS and OS X environment against attacks or assist your business to recover fast from a breach. Security services available from Progent include: comprehensive security evaluation utilizing tools such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and utilities from Solar Winds and Netcat; quick recuperation from virus and worm assaults; setting up firewalls; planning safe techniques for remote and mobile access; protecting your email infrastructure from spam and DHA attacks; and offering round-the-clock proactive monitoring. For additional information concerning Progent's security expertise for small and medium-size businesses, see Progent's Consulting Support for Network Security.
Business Applications Support: Training, Custom Programming, Troubleshooting
Progent's Mac technology experts can promote the creative facets of Macintosh computing by providing consulting services and education in graphics, sound, and motion video. Progent's support professionals can provide help in a variety of Mac programs including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video post-production facility.
Progent's Application Experts Team offers in-depth consulting support and education in special application areas such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, custom programming, and education for popular Microsoft applications including Microsoft CRM, Office Project, Microsoft Word, and Microsoft Office Excel. To read more about Progent's expertise, customization, and education offerings for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Team.
Help Desk Call Center Outsourcing Alternatives
Progent provides several service offerings for Call Center services including UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Help Desk Services, and Help Desk Consulting and Staffing.
Progent is a Microsoft-Certified Partner and maintains a skilled roster of Cisco-authorized network experts. Progent's Help Desk Call Center team of seasoned UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft experts can provide your clients convenient contact with a large support team with extensive background in telephone-based help and online troubleshooting for small and medium-size business networks. Progent's concentration is on earning the Call Center a positive reputation as a major driver of company success, and Progent's aim is to fix and not merely document problems. To find out more concerning Progent's Help Desk support, refer to Progent's Call Center Support.
Progent's Remote Service Tools
Contact a UNIX/Linux or Cisco Technical Assistance Specialist Now
Progent's advanced customer support database software stores extensive histories of all support delivered to Progent's clients. Each active Progent team consultant has the benefit of the history of support delivered to every client by any team engineer. This archive of problems and fixes is structured as a readily searchable internal database that allows Progent's online support engineers to share their knowledge company-wide to make sure that the value of Progent's support improves daily. Progent's certifications with major industry leaders including Cisco and Microsoft permit access to additional extensive technical support databases as well as to manufacturers' in-house engineering personnel that enable Progent's remote service specialists to arrive at the optimal solutions quickly.
To learn how to get in touch with a UNIX/Linux engineer or a Certified CCIE for urgent remote professional support in Hawaii, call 1-800-993-9400 or go to Expert Online Computer Support.