Hawaii Computer Network Technical Support
for Small and Medium-size Business Computer Networks:
Online Help and Troubleshooting
For small business computer networks located within the state of Hawaii, Progent's Microsoft certified technicians can provide remote phone help and remote troubleshooting to resolve your network systems issues quickly and affordably. Progent has developed enterprise-level skills, software tools, and support knowledge bases to diagnose and repair computer network problems while avoiding the expense and time delays normally associated with onsite technical service dispatches. If your Hawaii organization is situated outside of the larger urban areas such as Honolulu, your local computer network support choices may be limited in technical expertise, or unavailable during a crisis. This results in a network environment that is unpredictable or causing wasted time due to technical issues going unresolved for too long. Progent's staff of field proven network professionals average more than twelve years of real-world IT industry experience, in the trenches of network support, performing a extensive variety of technical tasks for a varied range of clients. This means you get not just the technical know how needed for the task, but a consultant with field proven methods for applying those skills to deliver excellent network solutions.
Cisco Unified CM and Unified Communications Manager Express Integration and Troubleshooting
Cisco Unified Communications Manager (CUCM or Unified CM), formerly known as CallManager, operates as the core of Cisco's collaboration solution. CUCM and Unified CM Express (CME) offer a borderless IP-PBX solution by integrating closely with unified messaging apps like Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact center. Progent's Cisco-certified Cisco Unified CM experts can help with any facet of CUCM configuration and debugging in areas that include integrating VoIP phones and desktop video phones, designing dial plans, setting up SIP PSTN trunks and CUBE internetworking, deploying ISR routers with CUBE support, creating UCS server failover solutions for high availability, and integration with Microsoft Exchange Server.
GIAC-certified Information Assurance Consultants
Global Information Assurance Certification (GIAC) was founded in 1999 to certify the knowledge of IT security professionals. GIAC accreditations are recognized by businesses and institutions all over the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists can provide support for all of the security capabilities addressed within GIAC certification such as evaluating infrastructure vulnerability, incident management and response, intrusion detection, web services security and security information and event management (SIEM) solutions.
Disaster Recovery/Business Continuity Planning Help
Progent offers high-level online expertise for business continuity planning, testing, and education to help you to respond to potential catastrophes, reduce service disruption for your vital network operations, eliminate data loss, and meet regulatory mandates and contractual requirements. Progent's business continuity experts can team with your management and IT support staff to perform risk evaluation, define interdependencies, identify human and physical assets needed to run your business, prioritize business-critical IT services and define allowable recovery times, select hot backup sites, set up secure offsite access capability for key employees, implement emergency notification systems and define duties for personnel, document a comprehensive recovery plan, and provide training for key people to carry your agreed upon solution. Progent's Windows Server 2019 high availability cluster consultants and Windows Server 2016 disaster recovery/business continuity consultants can help you to design and build a cost-effective disaster recovery solution for hybrid cloud environments utilizing failover cluster tools field-tested in Microsoft's massive Azure public cloud.
Progent's Consulting and Development Support for SQL Server 2016
SQL Server 2016 offers significant enhancements in speed, scale, security, availability, mobile computing support, and built-in analytics and reporting. Innovations include PolyBase for processing relational and non-relational databases simultaneously for big data applications, Hadoop integration, Row-level Security, Mobile Report Publisher, and seamless management of local and cloud-resident operations and services. Progent's Microsoft-certified SQL Server 2016 consultants offer remote and onsite support to assist organizations of all sizes to design, implement, manage or debug any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft products such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics GP, Skype for Business, and System Center Operations Manager. Also, Progent's Microsoft SQL Server 2019 migration experts can assist you to migrate to a modern version of SQL Server.
Progent is a Microsoft-certified Partner
Because Progent is a Microsoft Certified Partner, every Progent engineer has access to the technology and training resources needed to deliver the best information technology help possible. Progent's outsourcing, Help Desk Call Center, Microsoft 365 integration expertise, and software programming services permit small business customers to take advantage of the broad array of skills found in the IT departments of large enterprises without the significant cost and hassle of building and managing a large in-house network support staff.
Configuration Manager 2016 Cloud Integration
System Center Configuration Manager 2016 automates software provisioning and updating, streamlines compliance settings control, keeps track of network assets, protects against company data leakage, performs network health reporting, enables secure self service, and offers a single point of control for managing multi-operating system ecosystems based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud integration experts can help businesses of any size with any aspect of designing, installing, operating and troubleshooting a SCCM 2016 deployment for local, cloud, or hybrid networks.
PC Desktop Support Services
Progent offers a broad range of affordable consulting and support services to assist your company to deploy, configure, repair, and administer desktop PCs and notebooks based on Microsoft Windows, macOS and OS X, or various versions of Linux. Progent's desktop support services include Windows 11 deployment support, Windows 10 planning support, Windows 8.1 consulting support, Microsoft Windows 7 maintenance, MS Office and Microsoft 365 integration, and 64-bit operating system expertise.
Citrix Certified XenServer Virtualization Support Services
Progent's Citrix certified XenServer engineers can assist you to understand the business benefits of XenServer as well as additional Citrix platforms, and can help you to design, test, execute, troubleshoot, and support a XenServer installation. Progent can in addition analyze your existing Citrix technology environment and help you to enhance resource utilization, responsiveness, security and compliance, uptime, and disaster recovery.
Affordable Computer Support Solutions
Many small organizations utilize poor metrics when searching for a computer consultant. Cost per hour is seldom a reliable measure for value. A consultant with inadequate experience can take many times longer to perform the same job than an experienced Information Technology expert. As an example, billing a third less per hour, but taking three times as long for the same job is hardly a deal. Even worse, a poorly designed or implemented IT infrastructure that is undependable and hard to administer or expand can cost an organization many times more than its initial price because of lost productivity. Progent's client testimonials from satisfied businesses across the United States confirm the effectiveness of Progent's support model and the expertise of Progent's staff of engineers.
Migration Consulting for Lync 2013
Microsoft Lync Server 2013, rebranded Skype for Business Server and then Microsoft Teams, is a legacy self-hosted platform that allows organizations to create a manageable and protected communications environment that permits a BYOD computing style with instant messaging, real-time presence, web conferencing with app sharing and whiteboard, as well as IP-based and PSTN telephony across a broad range of stationary PCs and mobile clients. Progent's Microsoft-certified Lync Server 2013 experts can assist your company to manage your legacy Lync deployment or Progent's Microsoft Teams and Teams Premium experts can assist you plan and execute an efficient upgrade to Microsoft Teams.
Consulting Support for NodeZero's PEN Test Platform
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) platform that supports continuous, simultaneous, programmable testing of your network to help you identify, rank, fix, and verify security weaknesses before threat actors can take advantage of them. Progent can provide the expertise of a NodeZero Certified Operator (NCO) to help you to design and perform thorough penetration tests of your network perimeter and your internal network so you can accurately determine your current cybersecurity profile. Progent can help you to configure and run NodeZero pentests tailored for your network environment, understand NodeZero reports, and fix problems according to their potential impact on your network. Progent's NodeZero experts can also assist you to develop a unified cybersecurity strategy that streamlines management and delivers maximum cyber defense for on-prem, cloud-based, and perimeter network resources. To learn additional details about Progent's vulnerability assessment services based on on NodeZero's penetration test products, visit consulting support for NodeZero's pentest products.
VMware NSX Virtual Networking
VMware's NSX virtual network platform allows you to create complete logical networks in software. NSX allows virtual networks to be deployed instantly and managed with a high level of automation independent of the hardware making up the basic network infrastructure. VMware Site Recovery Manager supports programmatic disaster recovery, application mobility, and non-intrusive site relocation, failback and re-protect. SRM also enables non-disruptive testing for disaster recovery, upgrades and fixes and can generate audit reports to verify full service recovery, validate SLAs and demonstrate disaster recovery compliance. When used with VMware's NSX network virtualization platform, VMware SRM can rapidly recover the complete virtualized network topology at the secondary site. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to help your organization to plan, configure, test and manage a DR system based on VMware Site Recovery Manager and VMware NSX.
Microsoft Office Access Database Application Programming
Progent's Office Access consultants offer economical online consulting services for all editions of Office Access including Access desktop and Access Web App and offers advanced support for application development, database migration, performance optimization, report design, and troubleshooting. Progent also offers custom online classes for Access application development and database management.
Microsoft Windows Server 2019 Migration Support
Progent's Microsoft Gold-certified Windows Server 2019 experts can help your organization to design and implement an efficient migration to Windows Server 2019 using a self-hosted deployment architecture or a hybrid model that integrates cloud-based Windows Server Online with self-hosted Windows Server 2019. To learn more, visit Microsoft Windows Server 2019 upgrade consultants.
Get in Touch with a Progent Network Consultant
To see how you can get in touch with a Progent computer consultant for remote or onsite support, call
An index of content::
System Center Operations Manager IT Services
Monitoring and Reporting Remote Troubleshooting
Progent provides a selection of IT service packages for small businesses. These IT outsourcing and network monitoring services are based on the anticipatory problem solving abilities of Microsoft Operations Manager 2007, a next-generation network and system management software platform that tracks the availability, performance, and safety of your network and isolates potential problems before they can disrupt your system. With Progent's economically priced network service packages, small companies can select a simple co-sourcing package based on Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing solution.
Citrix HDX Consulting
virtual application delivery Services
Citrix offers a powerful line of products that deliver enterprise-grade manageability, expandability, and responsiveness for server virtualization and for centralized distribution of virtual Windows desktops and Windows applications. For delivering virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix offers Citrix XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can help you to evaluate the strategic advantages of Citrix virtualization products and show you how to plan, test, deploy, optimize, and maintain Citrix solutions.
Virtual Helpdesk Help and Support
Supplemental Support Desk IT Consultant
Progent's Co-managed Call Center service allows your business to split the load for Help Desk services transparently between your IT team and Progent's pool of seasoned desktop support engineers and subject matter experts. Progent's Help Desk Co-management service is a collaborative service desk solution built around ConnectWise Manage, the leading shared professional services automation platform for handling end-user service requests, ticketing, responsibility, status tracking, and reporting.
Cybersecurity Group Juniper SSG350M Router
Information Technology Consulting Juniper SSG320M Router
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Remote ISP Service Plan Selection Services
Services WiMax
Progent can provide the affordable support of online Internet connectivity consultants to assist your organization to evaluate or update your ISP services so your Internet connectivity solution matches your business requirements. Support services available from Progent's engineers include assessment of your current bandwidth use, carrier and plan comparison and ordering, network provisioning, and overseeing a smooth switchover to a new carrier and/or service arrangement. Network provisioning can include enhancing current routers and switches and deploying additional ones, implementing firewalls, and upgrading fault-tolerant BGP configurations.
Management Linux Phone-based
Integration Firms Linux Online
Progent offers national urgent technical support and consulting services for businesses that operate networks powered by variants of the Linux OS or whose information systems include a mix of Linux platforms/Linux and Microsoft technology. Online network consulting provides maximum return for your IT dollar by protecting client productivity and shortening the time billed for computer repair services. Sophisticated online access technology and experienced service specialists and consultants allow Progent to solve the majority of network issues without squandering time and money by traveling to your site. In most of situations your network problems can be remediated by telephone or through a combination of phone support and remote connectivity. Progent can make available Cisco certified CCIE network experts and CISA premier security specialists to help with the most difficult system problems.
Ekahau Insights Wi-Fi Network Troubleshooting Engineer
Ekahau Pro Wi-Fi Network Design Integration
Progent's Ekahau-certified Wi-Fi consultants can help you to design, deploy, optimize, manage and troubleshoot a Wi-Fi solution customized for your building. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for onsite RF signal analysis.
Offsite Workforce Outsourcing
Immediate Work from Home Solutions Technical Support
Progent has two decades of experience assisting small and mid-size businesses to design, deploy, tune, administer, and debug computer networks that support teleworkers.
Dynamics GP Great Plains Accounting Network Engineer
Dynamics GP/Great Plains Consulting Services
Progent's Microsoft certified experts offer a range of support services for Microsoft Dynamics GP. Microsoft Dynamics GP/Great Plains is a financial and business analysis solution based, like all Microsoft financial tools, on the expandable and popular foundation of Microsoft Windows technology. Microsoft Dynamics GP offers an affordable tool for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is easy to deploy and integrate, and with its modular approach you are able to purchase only the capability you currently require, with the ability to add users and increase functionality when necessary. Progent's Microsoft Dynamics GP consulting engineers can help you deploy, customize and administer the current release of Microsoft Dynamics GP or migrate smoothly from an older release.
Protection Palo Alto Networks
Palo Alto Networks PA-Series Firewalls Security Firms
Progent's Palo Alto Networks firewall consultants can show you how to select, configure, and manage Palo Alto Networks PA-Series firewalls to provide a modern cybersecurity ecosystem that spans your on-premises and cloud resources and guards any user at any location with any endpoint device.
After Hours Dharma ransomware protection and recovery Consulting Services
ransomware protection and recovery Consulting
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a phone interview with a Progent backup/recovery consultant. The fact-finding interview is intended to help evaluate your company's preparedness either to defend against ransomware or recover quickly from a ransomware incident. Progent will consult with you personally to gather information concerning your existing AV defense and backup/recovery procedures, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow industry best practices to create a cost-effective security and backup system that reduces your vulnerability to a ransomware attack and aligns with your business requirements.
Microsoft SharePoint Portal Server 2007 Troubleshooting
SharePoint 2007 Online Technical Support
Progent's Microsoft-certified consultants offer companies of all sizes consulting, technical support, and development services for SharePoint and SharePoint Online. SharePoint is an advanced solution that utilizes web-based technology for efficiently coordinating people, groups and information. Microsoft SharePoint Server offers a central spot for your workers or customers to connect to, organize, share and manipulate relevant information, files, and applications and to interact with other people. SharePoint allows faster and more intelligent decisions, more efficient sharing across teams and more streamlined business processes. Windows SharePoint Services join workers, clients, workgroups and projects with the information they've created in a manner that makes data easy to find, retrieve and re-use. Progent's certified SharePoint experts can assist you to manage your existing SharePoint solution or migrate to the current version of SharePoint.
Expert Microsoft Certified Consultant Services Windows 11
Microsoft Windows 11 Migration Outsourcing
Progent's Windows 11 consultants offer an array of services for Windows 11 including cloud and hybrid integration, mobile device management and synchronization, at-home workforce connectivity, security and compliance, streamlined provisioning, and Help Desk Call Center services.
Microsoft Windows 10 Migration Technology Consulting Services
Microsoft Windows 10 Consulting Services
Progent's Microsoft-certified consultants can assist organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an older version of Windows. Remote and on-premises assessment and migration support for Microsoft Windows 10 available from Progent's experts include ROI estimates, project supervision, application compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid solutions, mobile management, telecommuter connectivity, data and identity security, automated provisioning and management, network optimization, Wi-Fi support, business continuity planning, webinar training for network management staff and end users, and ongoing Call Center support services.
Engineer Ransomware Recovery Preparedness Analysis
After Hours Specialist SentinelOne Ransomware Monitoring
Progent's ProSight Network Audits offer a fast and low-cost way for small and medium-size businesses to get an objective assessment of the overall health of their information system. Powered by some of the top remote monitoring and management platforms in the industry, and overseen by Progent's certified team of information technology experts, ProSight Network Audits help you see how well the deployment of your core infrastructure devices adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits like a more manageable and more secure Active Directory implementation. Both options also provide the ongoing advantages of advanced remote network monitoring and management (RMM) technology. These benefits can include simpler network management, better compliance with government and industry security requirements, higher utilization of network assets, quicker troubleshooting, more dependable backup and recovery, and less downtime.
Microsoft Small Business Server 2011 IT Consultants
Microsoft Small Business Server 2008 Support and Integration
Microsoft Small Business Server is a low-cost collection of server products that provides the foundation for a powerful but easy-to-manage IT network. The technical sophistication of the Microsoft .NET components bundled with Small Business Server calls for a network support expert with real-world background planning and building cohesive, comprehensive business network environments. Progent's Microsoft SBS Server professionals have an average of over 10 years of experience supporting computer systems founded on Microsoft technology. This expertise assures you success in installing, administering, and repairing IT solutions that incorporate the SBS Server package of servers and productivity software.
SQL Server Replication Engineer
Integration Companies SQL
SQL Server 2000 is a rich, web-aware database and data analysis solution that opens the door to the fast development of cutting-edge high-end applications that can provide your company a significant competitive advantage. SQL Server features built-in support for XML and the ability to communicate across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft technology, assures you success in planning, deploying and supporting Microsoft SQL Server applications that are seamlessly connected with other applications powered Microsoft's .NET environment.
Monitoring and Reporting Integration
Emergency Network Consultant 24x7 Network
Remote 24x7 network monitoring, proactive alerts, and actionable analytical reporting are vital to preserving the health of your IT system and eliminating unnecessary and costly downtime. Remote Monitoring and Management (RMM) solutions have progressed so far that businesses of all sizes can afford a level of protection that was once limited to large enterprises. Progent can provide several Remote Monitoring and Management (RMM) solutions delivered as economical services designed to assist your company to detect and resolve a an array of IT network issues before they can disrupt productivity.
System Center 2016 and Windows Server 2016 Network Consultants
System Center 2016 Endpoint Protection Computer Engineer
Small to mid-sized businesses can now enjoy all the benefits of Microsoft System Center Operations Manager 2007 and in addition have fast access to Progent's Microsoft Premier IT support professionals. With Progent's economically priced network support packages, small organizations can select a basic System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution. Progent supports System Center Operations Manager 2007 to provide small business networks enterprise-class reliability, security, and performance.
Duo MFA and Single Sign-on (SSO) Technical Support Services
Emergency Online Consulting Duo MFA and Single Sign-on
Progent's Duo services utilize Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation with iOS, Google Android, and other personal devices.
At Home Workforce IT Consultants
Helpdesk for Telecommuters Help and Support
Progent has two decades of background helping small and medium-size companies to plan, implement, tune, manage, and troubleshoot computer networks that incorporate at-home workers.
Remote Solaris Security Contractor
Firewall Support Solaris
If your business has a Solaris environment or a mixed-platform network, Progent's CISM, CISSP and ISSAP-certified consultants can assist your whole enterprise in a wide array of security areas including security management procedures, security architecture and models, access management products and techniques, applications development security, business processes security, hardware security, communications, infrastructure and Internet security, and disaster recovery preparedness. CISM and CISSP define the fundamental competencies and international standards of knowledge that information security professionals are expected to master. These certification provide executive management the confidence that those who have earned their CISM, CISSP or ISSAP qualification have demonstrated the experience and knowledge to offer world-class security support and consulting services.
24-7 Aten IP9001 Consulting Services
Consultancy Aten IP9001
Remote management cards offer network managers full control over a server without the requirement for an on-site visit. Through remote server management cards, all console screen data plus keyboard and mouse functionality are transferred to an off-site session to an IT professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco certified engineers can assist you to design, deploy, and support a fault-tolerant company network that includes remote server management cards and Progent can use these remote management cards to deliver low-cost off-site technical support. Progent has experience with a variety of remote management cards including Aten remote server management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out 100c remote server management cards, and Peppercon eRIC remote management cards.
Dynamics GP Integration Manager Services
Microsoft Dynamics Programmer
Progent's expertise providing Microsoft .NET services and Microsoft SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and other developer platforms enable Progent to create custom mission-critical applications and eCommerce environments that operate transparently with Dynamics GP Software. Progent's Dynamics GP/Great Plains reporting consultants can show you how to create reports that allow you to analyze your business more thoroughly, turning uncooked data into valuable insights into your business.
Palo Alto Networks PA-3200 Series Firewalls Security Consultancies
Palo Alto Networks Firewalls Cybersecurity Group
Progent's Palo Alto Networks firewall experts can show you how to select, configure, and manage Palo Alto Networks firewall appliances to provide a modern cybersecurity environment that extends across your on-premises and cloud-based assets and guards any user at any location with any device.
Horizon3.ai NodeZero Penetration Testing Compliance Auditor
Horizon3.ai NodeZero Certified Security Penetration Testing Cybersecurity Team
Progent's certified security consultants can run NodeZero-powered threat assessments to verify your security defense systems and policies are correctly set up and effective.
ProSight Virtual Hosting Engineers
Consulting ProSight Virtual Hosting
Progent's ProSight Virtual Hosting service offers complete hosting of a small organization's servers in an environment that gives the maximum level of dependability and expandability and is in addition simple to migrate to any data center. ProSight Virtual Hosting services are built on proven virtualization techniques that allow small companies with multi- platform environments to economize significantly on the expense of capital equipment, system maintenance, and IT administration while benefiting from enterprise-class reliability and an unprecedented degree of vendor independence.
Firewall and VPN Security Consultant
VPN Security Network Security Evaluation
Progent provides organizations of any size expert consulting for Intrusion Protection Systems and IPsec VPN products from leading firewall and Virtual Private Network security companies such as Palo Alto Networks, Check Point Software, Juniper Networks, Fortinet, and Symantec. Progent can help you create a detailed security plan and choose appropriate technologies from a variety of vendors to achieve your security objectives while staying within your budget restraints.
Small Business Wireless Network Consultants
Professional Building-to-building Wireless
Progent's wireless professionals can help small companies plan, choose, pilot, configure and maintain secure building-to-building wireless bridges that integrate transparently into your existing network while providing a level of protection that equals or exceeds wired connections. Progent provides experience in wireless LAN products from Cisco Aironet and Meraki, Proxim, and additional office wireless vendors and can show you how to select and install the wireless link technology that match your company needs.
NinjaOne ProSight Remote Monitoring and Reporting Outsourcing
ProSight NinjaOne Windows Server Management Support and Integration
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that uses state-of-the-art remote monitoring and management techniques to keep your IT system running efficiently by checking the health of vital assets.
Windows and Linux Computer Engineer
Windows, Linux, UNIX, Solaris Integration Services
If your business network combines Linux-based products platforms with Microsoft Windows, Progent can show you how to integrate your computers into a unified network that permits all your operating systems to coexist for easy administration, transparent information exchange, high reliability, enhanced performance, and tight security. Progent's UNIX/Linux and Windows integration support services feature IT infrastructure integration and service, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, online network help and troubleshooting, in-person technical support, and Help Desk Call Center outsourcing.
Duo Identity Authentication Information Technology Consulting
Remote MFA and Single Sign-on Consultant Services
Progent's Duo service plans utilize Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication (2FA). Duo enables single-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices.
Consult Hybrid cloud solutions
Top Ranked Amazon AWS hybrid cloud solutions Professionals
Progent offers expert remote support to help businesses connect their networks with leading public clouds including Azure and Amazon Web Services. Progent can assist your IT team to design and administer cost-effective environments that support Windows and Linux systems and applications in both cloud-centric solutions or in hybrid network models that utilize local IT assets along with cloud services. To assist you to incorporate public clouds with physical datacenters, Progent offers a range of public cloud integration support services such as Azure hybrid cloud design and deployment consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has over 20 years of experience delivering high-level consulting services remotely, and Progent can help you complete your cloud migration projects quickly and within your budget.
On-site Technical Support Windows 11 Wigets
Windows 11 Wigets Specialist
Progent's Microsoft-certified Windows 11 experts can provide a range of services to support Windows 11 including cloud and hybrid solutions, mobile device management, at-home workforce connectivity, security and compliance, automated deployment, and Help Desk Call Center services.
Offsite Managed Backup and Recovery Services Specialist
24-7 ProSight Data Protection Services ECHO BDR Solutions Specialists
ProSight Data Protection Services ECHO from Progent offer small and mid-sized organizations an affordable end-to-end service for secure backup/disaster recovery. For a low monthly cost, ProSight Data Protection Services automates and monitors your backup processes and allows fast recovery of vital data, applications and virtual machines that have become unavailable or corrupted due to component failures, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's disaster recovery specialists can provide world-class support to configure ProSight Data Protection Services to to comply with government and industry regulatory standards such as HIPAA, FIRPA, and PCI and, whenever necessary, can help you to recover your critical data.
Emergency Microsoft Exchange Server 2016 Upgrade Planning Consulting
Microsoft Exchange 2016 Migration Planning Technology Consulting Services
Progent can help you in all facets of your migration to Microsoft Exchange 2016 including planning HA architecture for a local, cloud-based or hybrid deployment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; determining mass storage capacity required for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing (HLB) for fault-tolerant CAS services; designing, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web.
Exchange Server 2016 Migration Planning Technology Consulting
Expert Microsoft Certified Exchange 2016 Upgrade Computer Engineer
Progent can help you in any and all facets of your upgrade to Exchange 2016 including planning high availability (HA) infrastructure for an on-premises, cloud-based or hybrid deployment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; specifying storage capacity required for your virtual machines (VMs), mailbox databases and logs; setting up HLB for high-availability client access services; planning, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
ProSight Reporting SentinelOne Remote Network Monitoring Consulting
Top ProSight Reporting Network Infrastructure Management Computer Consultant
ProSight Reporting is an expanding family of real-time reporting plug-ins created to work with the top ticketing and network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
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