Hawaii Computer Network Consultants
for Small and Medium-size Business Computer Networks:
Online Assistance and Repair
For small company network systems located anywhere in the state ofHawaii, Progent's Microsoft and Cisco authorized engineers can deliver phone support and troubleshooting to solve your network issues quickly and cost effectively. Progent has developed enterprise-level expertise, sophisticated tools, and support knowledge bases to identify and repair network problems while avoiding the high cost and time delays associated with in-person technical service calls.
If yourHawaiiorganization is located beyond the larger urban areas such asHonolulu, your local computer network support options may be limited in technical capability, or not available during a crisis. This can result in a network that is unstable or causing productivity loss due to technical issues persisting for too long. Progent’s staff of seasoned network consultants average more than ten years of real-world industry experience, in the trenches of computer network support, performing a wide range of technical projects for a diverse range of clients. This means you obtain not just the technical expertise needed for the job, but an expert with proven methods for applying that expertise to deliver excellent network solutions.
Strategically Located in Silicon Valley
Progent is strategically headquartered in the heart of California’s Silicon Valley, a region respected globally for innovation, technology leadership, and top-notch computer experts. Cisco is based in the city of San Jose and Microsoft’s Silicon Valley campus is Microsoft’s largest outside their Washington headquarters. Other major high-tech companies headquartered in the Silicon Valley / include Google, Apple Computer, Intel, Yahoo, Sun, Juniper Networks/NetScreen, and Oracle. This region is in addition the location of several of the top ranked universities in the world. Progent has recruited a first-class collection of Microsoft certified experts and Cisco certified CCIE network specialists from this large resource to form the core of Progent’s international team of information technology specialists.
CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor credential is a prestigious qualification that represents mastery in IS security auditing. Accredited by ANSI, the CISA credential has candidates pass an extensive examination administered by the ISACA international professional group. Progent offers the expertise of a CISA-Premier network security audit consultant able to assist companies in the areas of IS audit process, information technology enforcement, systems and architecture ROI, information technology service delivery, protection of information resources, and disaster recovery planning.
Data Protection Solutions for Remote Workers
Progent can assist small and medium-size companies to plan, deploy, validate and maintain backup/recovery solutions needed to support remote workers. For details about Progent's backup/recovery consulting services for at-home workers, refer to backup expertise for a remote workforce.
Wide and Deep Expertise with Business Information Networks
Progent’s group of over 100 network consultants means clients can take advantage of the leverage of over a thousand years of combined background and collective knowledge to repair the most difficult network issues. Progent’s certified information technology engineers possess the knowledge and experience to identify fixes fast and implement them cost effectively.
Wireless Site Survey
Progent’s Wireless Site Survey helps you to design and implement a WiFi LAN adapted to your facilities, offering your business a WLAN that has the reception, speed, load-handling capability, Quality of Service, security, and roaming capability your business requires. Progent's predictive Wi-Fi planning services can be carried out remotely and make use of cutting-edge RF modeling and analysis software to plan an efficient Wi-Fi network. Progent’s onsite wireless survey features physical walkthroughs, RF and data protection assessment of your current WLAN, analysis of your site's floor plans, measuring for RF interference, RF propagation modeling, identification of optimum placement for client-requested Wireless APs. Placement and integration services for Wi-Fi access points include Aironet Wi-Fi AP planning and deployment consulting, Cisco Small Business 100/300/500 Wi-Fi access points consulting services, Cisco Catalyst 9100 Series Wireless APs system design, Meraki Wi-Fi AP integration and consulting services, and Ubiquiti UniFi Wi-Fi access points consulting and WLAN integration.
Citrix Virtual Desktop Engineering Support
Progent's Citrix-certified virtual desktop experts can assist your business to plan, deploy, manage, and support a virtual Windows application delivery and management system by providing XenDesktop expertise and XenApp support. Progent's Cisco-certified CCIE network engineers can help you enhance your infrastructure for distributing server-side and client-side applications, and Progent's datacenter management and support consultants can assist your organization to administer and maintain a remote datacenter that features high uptime, advanced protection, and fast recovery. Progent can also help you manage and support additional virtualization solutions from Citrix by providing Citrix XenServer expertise and Citrix Essentials for Hyper-V support.
Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's Cisco-certified VoIP experts offer Cisco UC560 consulting services to help you to manage your legacy UC500 VoIP gateway or design and carry out a smooth migration to a modern VoIP system.
Simple Sign-on and Billing Structure
Progent's simplified per-minute billing model has no complex contracts, retainers or hidden fees. Many other support companies have minimum billable time or other extra fees that drive up service. For remote support from Progent during normal business hours, you only pay for the time spent resolving your issue. If it only requires ten minutes to fix your problem, then you only pay for ten minutes. For advance scheduled onsite service work booked more than twenty-four hours in advance, you are billed exclusively for the time when a Progent expert is actually onsite solving your issues. Just Progent's competitive per-minute rate. For emergency same-day onsite service calls, you may have to pay for our engineer’s travel time, but not a higher emergency rate. Because Progent has a large pool of expert consultants located within the entire service territory, an available consultant is typically close by to assist. Progent can in addition offer on-premises technical support to the majority of zip codes in the U.S. within 24 hours of answering a service call. Progent's remote support group has delivered assistance to small companies in every state in the U.S (Refer to Progent's customer testimonials.)
The Progent Test and Design Lab at the Herakles/QTS Colocation Center
Progent's Test and Training Lab at the QTS Data Center in Sacramento is available for testing line-of-business applications, developing cost-effective migration procedures, evaluating and optimizing performance, planning or verifying business continuity strategies, mitigating compatibility problems, and establishing training environments for the latest technologies. For Progent clients without adequate in-house resources to configure proper pilot systems, Progent's Test and Training Lab cuts capital outlay and technical risk and helps keep vital IT projects on schedule.
Help Desk Co-management Services
Progent’s Help Desk sharing services make it possible for your IT organization to split the load for Help Desk services seamlessly between your IT staff and Progent's nationwide pool of seasoned desktop support engineers and matter experts (SMEs). Progent’s Help Desk Co-management service is a collaborative service desk solution based on the leading professional services automation (PSA) platform for managing service requests, ticketing, responsibility, status tracking, and reporting. To learn more, visit Progent’s shared Help Desk services.
ProSight WAN Watch Infrastructure Management
ProSight WAN Watch network infrastructure monitoring and management service makes it simple and affordable for small and mid-sized businesses to map out, track, enhance and debug their networking appliances like routers, firewalls, and load balancers as well as servers, printers, endpoints and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network diagrams are kept updated, captures and displays the configuration information of virtually all devices on your network, monitors performance, and sends alerts when potential issues are detected. By automating time-consuming network management activities, WAN Watch can knock hours off common tasks like making network diagrams, expanding your network, locating appliances that need important software patches, or resolving performance problems. Learn about the complete ProSight line of affordable outsourced network management services for small and mid-size organizations.
Progent's Integration and Troubleshooting Services for Microsoft SQL Server 2014
Microsoft SQL Server 2014 incorporates significant enhancements in key areas such as performance, availability, security, and cloud readiness. SQL Server 2014 is the first version of SQL Server that includes in-memory capability that works transparently with all types of applications including Online Transaction Processing, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient online and onsite consulting services including planning, deployment, management, troubleshooting, and application development expertise to enable businesses of any size to realize maximum business value from their SQL Server 2014 investment. If your organization is already running SQL Server 2014, Progent can assist you to carry out a cost-effective upgrade to SQL Server 2016.
Check Point Software Next Generation Firewall Configuration Expertise
Progent's Check Point firewall experts can help you plan, deploy, and manage firewall solutions that rely on Check Point Next Generation security gateways and Check Point's subscription-based SandBlast security services. To learn more about Progent's consulting and support services for Check Point security gateways, visit Check Point next generation firewall integration expertise.
Consulting and Support Services for System Center 2016 Operations Manager
System Center 2016 Operations Manager is designed to promote consistent performance and maximum availability for critical applications by offering centralized, mixed-platform tracking of physical and virtual infrastructure installed across on-premises datacenters and cloud environments. Progent's consulting team can provide advanced remote and onsite expertise to assist businesses of all sizes to design, integrate, tune, update and repair SCOM 2016 solutions. Progent's SCOM 2016 consulting experts can assist you to migrate to Operations Manager 2016 from older versions of Operations Manager or from different monitoring platforms, or integrate a variety of monitoring systems into a cohesive IT management solution. Progent can also help you extend your SCOM 2016 environment to include infrastructure based in public clouds by providing Azure integration consulting and Amazon AWS hybrid cloud solutions.
Get in Touch with a Progent Computer Consultant
To find out how to contact a Progent computer support expert for remote or onsite help, phone
An index of content::
Windows Server 2019 with Linux Professional
Microsoft Expert Windows Server 2019 Deduplication Technical Support
Progent's certified Windows Server 2019 consultants can help your organization to design and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 offers major improvements in scale, speed, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and container support.
Cybersecurity Pen Testing Security Team
Cybersecurity Pen Testing Security Auditor
Stealth penetration checking is a key part of any comprehensive network security strategy. Progent’s security professionals can perform extensive penetration tests without the knowledge of your organization's internal IT resources. Stealth penetration checking uncovers whether current security defense tools such as intrusion detection warnings and event history analysis are correctly configured and consistently observed.
Support and Help DoubleTake Carbonite Availability
Top Rated Online Troubleshooting DoubleTake Carbonite Software Backup
DoubleTake/Carbonite Software publishes a family of tools intended to deliver small companies a range of cost-effective alternatives for backing up and restoring business-critical workloads including Microsoft Exchange Server, Microsoft SQL Server, RIM Blackberry, and Microsoft SharePoint. Progent’s disaster recovery planning consultants have in-depth experience incorporating DoubleTake/Carbonite products into small company IT systems to achieve an advanced level of fault tolerance and disaster recovery capability at an affordable cost.
Largest Helpdesk Services Integration
Call Center Services IT Services
Progent's Computer Help Desk Call Center Outsourcing Support Services for desktop support are intended especially for small businesses who need fast availability of a Help Desk Service Center with professional telephone support and effective escalation capability but who have to work within a limited IT budget. Important components of Progent's Help Desk Outsourcing Support Services include: Help Desk Call Center Phone Support, Optional Remote Access Support, Initial System Evaluation, Expert Prioritization, Virtual Help Desk Services, Per Minute Billing, and Help Desk Software Selection and Deployment.
Urgent Microsoft Exchange 2016 Integration Support
After Hours Microsoft Certified Expert Exchange Server Network Engineer
Progent's Microsoft-certified consultants have 20 years of background designing, installing, and supporting messaging systems for businesses in the and across the United States. Progent offers economical Microsoft Exchange Servers consulting support to ensure that your email system features security, high uptime, easy access for remote and mobile users, efficient management tools, and productive integration with telecommunications. Progent offers expertise and integration services for Exchange 2016, Exchange 2013, Exchange 2010, Exchange 2007, Microsoft Exchange 2003, and Exchange 2K. Progent can also help small or medium businesses to upgrade to Microsoft Exchange 2016 or Microsoft Exchange 2013.
External Network Security Scan Specialist
24-Hour Wireless Security Scan Consultant Services
Progent provides small organizations two low-cost security evaluation packages that include, at a set fee, remotely managed inventory scans of your network security profile which are analyzed by expert information security engineers who assess the results of the remote scan, deliver unbiased summaries of your current network security, and offer recommendations for enhancements. Progent has developed two non-overlapping security inventory packages for external and internal scanning that are priced to meet the restricted budgets of small businesses while providing enterprise-class evaluations of your network's exposure to attack.
Microsoft Exchange Server 2016 Migration Planning Integration
Exchange 2016 Upgrade Planning Integration Support
Progent can assist your business in any and all facets of your upgrade to Microsoft Exchange 2016 such as designing high availability system topology for an on-premises, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your virtual machines (VMs), databases and log files; configuring hardware load balancing for fault-tolerant CAS services; planning, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; providing client integration with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
WatchGuard Firebox M670 Firewall Cybersecurity Group
WatchGuard Firebox T15 Firewall Security Consultancy
Progent provides consulting services for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you select, configure, and manage a WatchGuard Firewall/VPN product that aligns with your network security requirements and budget. Progent can assist you to manage outdated WatchGuard firewall appliances or upgrade smoothly to modern WatchGuard firewall solutions.
Hyper-V 2016 Private Cloud Network Engineer
Windows Server Hyper-V 2016 Management Online Technical Support
Hyper-V 2016 utilizes core technologies first designed for and refined on Microsoft Azure, one of the world's biggest public clouds. This dramatically enhances the suitability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by improving security, availability, scale, manageability, dependability and disaster recovery. Progent’s Microsoft-certified consultants can help you to evaluate the advantages of Hyper-V 2016 for your business, configure test environments to confirm the ability of Hyper-V 2016 to support your critical applications, design an efficient network topology for a cloud-centric or hybrid deployment, develop and execute a non-disruptive migration strategy, train your IT administration and support staff, and provide ongoing consulting and debugging services to ensure that your Hyper-V 2016 solution delivers the highest possible business value.
24x7 SCCM Distribution Point Consulting
SCCM Reporting Remote Consulting
System Center Configuration Manager automates software deployment across multiple sites, centralizes security and compliance settings control, inventories network resources, protects against corporate data leakage, performs health reporting, enables safe self service, and delivers a single point of control for managing multi-operating system networks based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud integration experts can assist businesses of any size with any facet of designing, implementing, operating and repairing a SCCM solution for local, cloud-based, or hybrid environments.
System Center 2016 and SSRS Reporting Consultant
Microsoft Certified Partner Integration Support System Center 2016 and VMware Integration
Progent has more than 10 years of background configuring, and supporting the key components included with Microsoft System Center and can help you to plan, install, maintain, and repair your System Center 2012 R2 solution to maximize the availability and responsiveness of your critical IT resources across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-based fabric. Progent can assist your organization to migrate to the current edition of System Center from an older release or from a third-party datacenter management solution to provide the benefits of best-in-class deployment, automation, security and compliance, plus datacenter and application availability and performance monitoring.
Company-wide Standards for Best Practices Small Business IT Consultant
Support Companies Company-wide Standards for Best Practices
Progent’s team of Microsoft and Cisco Premier consultants average longer than ten years of hands-on industry background, in the trenches of network support, executing a wide range of technical tasks for a large array of customers. Each Progent consultant shares a proven collection of personal best practices that are combined into company-wide leading practices standards that Progent instills in its support staff. This ensures that you get not just expert IT skills, but also a support engineer with field-tested approaches for using computer knowledge to repair real-world IT problems quickly.
IP phones Computer Consulting
Integration Services IP phones
Progent's Cisco CCIE-certified VoIP phone and video IP phone experts can assist you to integrate, manage, and debug Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all versions of Cisco's IP phones from legacy Voice over IP devices to the newest HD media phones. Progent's consultants can also help you to integrate your IP phones with Unified CM, formerly named CallManager, or with Cisco Unified Communications Manager Express to build a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to install Unified CM applications that include Unified Communications Manager IM and Presence Jabber, Unity Express for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact solution. Progent's consultants can deliver support with all aspects of Cisco VoIP Phone integration including designing dial plans, setting up SIP trunking, installing ISR routers with CUBE internetworking support, and designing UCS server failover and Cisco SRST systems for survivability.
Microsoft Office 2003 IT Specialist
Microsoft Office XP IT Consultant
Progent’s IT outsourcing packages offer affordable computer support for small companies. Whether it involves designing system architecture, creating an in-house Help Desk or using an outside one, rolling out a new email system, monitoring your system, or building an on-line eCommerce solution, outsourcing your network technical services can reduce costs and minimize risks, allowing network support expenses to increase in a more moderate and manageable fashion than is feasible by assembling a bulky, all-purpose internal IT staff. Progent’s Outsourcing White Paper and flyers show how Progent can help you build a protected and robust network foundation for your critical business software powered by Windows including Office XP, Office 2003, and Microsoft Office 2000.
Google Cloud hybrid cloud integration Professional
Microsoft Certified Expert Google Cloud Anthos Consultant
Progent can provide cost-effective online and onsite support to help businesses to migrate any portion of their core IT resources to Google Cloud Platform services. This can save time and hardware costs and allow the use of Google's state-of-the-art machine learning tools. Progent can help your IT team with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness evaluation, system design, testing, configuration, centralized administration, performance optimization, licensing management, backup/restore solutions, and security.
24x7x365 Catalyst Switch IOS-XR Technology Consulting
Open Now Catalyst Switch IPv6 Troubleshooting
With the Catalyst line of switches for small and mid-size businesses, Cisco allows organizations to gain the full advantages of bringing intelligent services into their networks. Cisco's switch product line makes it possible to enable features to make your IT network highly available to handle real-time needs, expandable to support growth, secure enough to protect restricted data, and capable of prioritizing and controlling traffic flows to optimize system operations. Progent's Cisco certified engineers can show you how to select and deploy Cisco Catalyst switches that make sense for your company. In addition, Progent's certified security specialists can show you how to create a comprehensive security policy and set up Cisco switches so they help enforce your security strategy. Cisco Catalyst switches that Progent provides expertise for include Cisco's Catalyst 2950 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4900 switches, and Cisco Catalyst 6500 Series Switches.
Windows 8.1 Help Desk Configuration
Windows 8.1 BitLocker Professional Services
Windows 8.1 is engineered to power computers ranging from smart phones and tablets to power-user desktops. An abundance of new and improved features, including its touchscreen support and signature tile GUI, provide a broad range of benefits for organizations who understand how to put them to work. Progent's Microsoft-certified consultants can help get your business up the learning curve with Windows 8.1 and show you how to derive maximum business value from the product's many new and enhanced technologies.
Check Point 6000 Firewalls Security Contractors
Network Security Auditor Check Point Sandboxing
Progent's Check Point Software firewall consultants can help you design, configure, and manage firewall environments that rely on Check Point Software NGFW firewalls and Check Point's subscription-based SandBlast security services. Progent's consultants can also help you maintain older Check Point firewall models or migrate efficiently to Check Point's modern firewalls.
Alaska Install
Networking Companies Indiana
Progent’s Technical Response Center (TRC) offers nationwide extended hours remote troubleshooting for IT networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service engineers provide after-hours phone support and online direct network access to isolate and repair technical problems quickly and affordably. The breadth of technical expertise represented by Progent's team of country-wide support professionals makes it possible to escalate even the toughest network issues to appropriate specialists as needed. For critical problems, the Technical Response Center tries to answer your request for service in less than one hour.
24-Hour IT Services Apple iCloud
Apple iCloud Network Consultant
Progent's consultants can provide Apple macOS and Mac OS X users a variety of services such as workstation support, Apple macOS and OS X expertise, Apple Mac integration with Windows networks, Microsoft Entourage and Exchange Server help, network protection services, and custom training. Progent can assist clients to migrate to macOS from OS X or earlier editions of OS X and Progent can offer expertise with Apple macOS and Mac OS X applications. Progent can also assist you with iPhone integration and iPad synchronization, or migrating to iCloud. For computer networks based exclusively on Mac OS X or for networks incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the complexity of planning, configuring and maintaining a network environment that is available, safe, fast and aligned with your company's business goals.
Engineer Hyper-V 3.0 Virtual Server
Network Consultant Microsoft Hyper-V Virtual Server Administration
Progent's Microsoft-certified consultants can help you analyze the potential benefits of Hyper-V-powered server virtualization for your business, conduct pilot implementations to verify Hyper-V's operation with your production applications, assess your network and server architecture for optimal performance with virtual server technology, assist you in upgrading to Windows Server 2008 and setting up Hyper-V, train your IT personnel to track and manage Hyper-V, provide expert consulting help for enhancing the security of your virtual servers, design and test disaster recovery procedures that maximize system uptime, and provide ongoing consulting and technical support including affordable online troubleshooting and comprehensive Help Desk services.
Remote Consulting SCVMM 2012 and SharePoint
SCVMM 2012 and Hyper-V Professional
Progent's Microsoft-certified consultants can help organizations of all sizes to follow best practices to configure SCVMM 2012 hosts and host groups, networking, storage systems, and libraries; design, deploy, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can help your business to migrate from an earlier edition of SCVMM or from a third-party virtualization management system, and Progent can show you how you to optimize and troubleshoot your existing SCVMM ecosystem so you realize the highest possible business value.
Emergency Small Business IT Outsourcing Companies
Small Office Integration Specialists
Progent is a leading innovator in economically providing world-class network support to small companies. Progent's achievement in addressing the network service needs of the historically underserviced small business market is the cumulative outcome of key technical and operational breakthroughs that have eliminated a great deal of the conventional expenses out of administering network support, injected unprecedented technical skill into the IT service mechanism, and significantly accelerated the repair cycle.
Engineer Help Desk Management Services
Helpdesk Management Services Support Services
Progent's Standard Help Desk Services offer an end-to-end solution that manages all facets of online desktop technical support from service requests through ticketing, screen sharing, status tracking, problem resolution, and reporting. Help Desk services are offered at a significant discount from Progent's normal Level 1 desktop support rates, and Progent offers the option of fast as-needed escalation to Level 2 and Level 3 experts to resolve complex issues.
Cisco PIX Firewall Migration Consultant
Cisco Security Online Troubleshooting
Cisco's PIX firewalls have been discontinued and Cisco might not offer support these legacy devices. Progent still offers technical assistance for Cisco's PIX 500 firewalls to help you with maintenance and Progent can in addition help you assess whether to move up to the latest firewall technology from Cisco. Progent's Cisco technology experts can help you design and implement a cost-effective migration to Cisco ASA 5500-X Series firewalls following leading practices.
Technology Consulting 24x7 Call Center
24x7 HelpDesk Remote Support Services
The Help Desk Call Center support delivery model adopted by Progent's Technical Response Center offers small and midsize businesses an efficient option to reliance on independent consultants by offering broad technical knowledge shared by numerous engineering teams, optional 24x7 availability of emergency help, fast escalation to appropriate experts for solving even the most intractable problems, service consistency and dependability, quick follow through enforced by veteran service managers, a variety of easy-to-use techniques for requesting support tasks, and excellent process visibility made possible by ticket updates and available via a web-based portal.
Select Topic: