For small company computer networks located anywhere in the state of Hawaii, Progent's Microsoft and Cisco certified technical team members can deliver remote phone support and remote troubleshooting to repair your computer system troubles fast and affordably. Progent has developed enterprise-class expertise, sophisticated utilities, and support databases to troubleshoot and repair network problems while avoiding the cost and delays normally associated with onsite technical service calls.
If your Hawaii company is located beyond the larger metro areas such as Honolulu, your nearby computer support options may be limited in expertise, or not available during a crisis. This results in a office network that is unusable or causing efficiency loss due to technical issues going unresolved for too long. Progent’s team of seasoned network consultants average more than 10 years of real-world computer industry experience, in the trenches of IT support, performing a large range of technical projects for a extensive range of customers. This means you obtain not only the technical skills needed for the job, but a professional with field proven methods for applying that expertise to deliver affordable network solutions.
Progent's Online Consulting, Development and Training Services for Microsoft Office Excel and Microsoft Office 365 Excel
Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants offer a broad range of remote services to help you to design, develop, test, install, administer, and debug business applications powered by any version of Microsoft Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can help you to migrate your legacy Excel applications to the newest versions of Excel, integrate Excel with Apple iOS and Google Android smart phones and tablets, and identify and fix compatibility issues between various releases of Excel. Progent offers on-demand support to clients who need a fast solution to a specific issue related to Office Excel and Progent can also provide full project management services for migrating or creating line-of-business application software built on Office Excel. Progent's cost-effective online training for Excel can be custom tailored to meet the needs of individuals or teams.
The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is an affordable service built around a brief phone discussion with a Progent backup/recovery consultant. The interview is intended to evaluate your organization's ability to stop or recover rapidly from a ransomware attack. Progent will work with you personally to gather information concerning your existing security profile and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow best practices to build an efficient security and backup environment that meets your company's needs. For additional information, visit The ProSight Ransomware Preparedness Report Service.
Consulting and Troubleshooting Services for System Center 2016 Virtual Machine Manager
System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of network management products and is designed to provide a unified solution for deploying and managing virtualized datacenters across hybrid environments that can incorporate on-premises and hosted datacenters and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consulting experts can help businesses of all sizes with any aspect of building, implementing, and managing a SCVMM 2016 solution. Progent can assess your virtualization architecture, show you how to migrate smoothly from legacy releases of VMM, design workflows for creating and installing VMs and VM hosts, design fault-tolerant compute and storage clusters, integrate your private cloud resources with public cloud services, configure virtual switches, develop and refine PowerShell scripts, and help you assess the strategic business benefits of the latest capabilities such as Storage Replica and Shielded VMs. Progent's certified virtualization experts offer advanced Hyper-V consulting and VMware vSphere support.
iPhone Integration and Management
Progent's iPhone and iPad integration consultants offer cost-effective remote assistance to help your business to plan, deploy, and fix any facet of your iPhone and iPad and Windows integration solution and is available for short-term tasks to help you get past occasional technical roadblocks or long-term engagements to help you finish large-scale initiatives on time and within budget. Progent has expertise in local, cloud-centric, or hybrid networks and can help you build or maintain a highly available, secure and efficient network infrastructure that is best suited to your computing model. Progent also offers remote or on-premises training to show you how to manage and use your iOS devices in a secure, team-oriented ecosystem that maximizes the business value of your IT network.
NetApp MetroCluster High-Availability and Disaster Recovery Solutions
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering with replication to provide fast, zero RPO disaster recovery between sites located up to 185 miles away from one another. Progent offers online or on-premises access to a NetApp MetroCluster expert who can help you to plan, configure, manage, update, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster deployment that meets your functional requirements and budget. Progent can ensure you follow leading practices for installing your MetroCluster environment by delivering help with procedures such as assigning disk pools and shelf IDs, determining plexes layout, setting up volumes, setting up NetApp Snapshot, installing switches, implementing a tiebreaker mechanism, setting up a configuration replication network, and verifying your MetroCluster DR system to prove compliance with industry standards and regulatory requirements.
PC Desktop Consulting and Support Services
Progent offers a broad array of cost-effective consulting and support services to help you company to deploy, integrate, troubleshoot, and administer workstations and laptops powered by Windows, Apple macOS and OS X, or various editions of Linux. Progent's desktop support services include Windows 10 planning consulting, Windows 8.1 consulting, Windows 7 technical support, MS Office and Office 365 integration and training, and 64-bit processing upgrades.
World-class Cisco Support from Experienced CCIE-certified Engineers
Progent can provide easy, immediate, and affordable access to Registered Cisco CCIE consultants. CCIEs are recognized networking experts who earn this top-level certification only after intense testing by Cisco. CCIEs can handle even the most complicated issues surrounding network planning, configuration, repair, and service. Progent’s CCIE experts cooperate intimately with Cisco in-house staff in analyzing issues with Cisco's IOS platform and devising workarounds or acquiring patches to correct problems. Progent offers fast contact with a CCIE by telephone so you can get immediate assistance for complex network troubles that are impacting worker productivity but are outside the scope of your local network support providers.
Progent's Consulting and Training Services for Office Word and Office 365 Word
Progent's certified Office Word and Office 365 Word consultants can provide a broad range of economical online support services to assist your organization to manage your existing Microsoft Word solution or help you to migrate to a newer release of Microsoft Office Word. Support available from Progent's Word experts include VBA programming, isolating and resolving compatibility issues between different versions of Word, interfacing Office Word with different Office apps such as Office Excel and Microsoft Outlook or with 3rd-party data sources and plug-ins,network enhancements for dependable. reliable cloud connectivity, security and compliance support, and smart phone and tablet integration, and online Office Word training customized for individuals or groups.
Advanced Server Monitoring with System Center 2016 Operations Manager Operations Manager
Progent offers a selection of Network Support Bundles built around the proactive problem solving abilities of System Center Operations Manager, a next-generation network management software solution that tracks the availability, performance and security of your information system and identifies problems before they can disrupt your network. To give you additional understanding concerning the performance and robustness of your system infrastructure, Progent can help you install and manage popular network monitoring tools powered by the Linux operating system.
Comprehensive Documentation of Services Provided
Progent provides full and meaningful reports of all support activity to ensure customers don’t ever feel “captive” to their IT service company. Progent sends email documentation of support activity immediately after completion of each support task, and also encloses a printed copy along with monthly billings. Comprehensive network support documentation makes it easier for customers to move to a new service provider or take on increased service responsibilities in house. Complete service reporting also give IT managers the information required to evaluate maintenance services and develop better informed IT expense projections.
Comprehensive Consulting and Support Services for Systems at Colocation Sites
There are several hundred enterprise-grade colocation centers in the and major cities throughout the U.S., and Progent's colocation center expert consultants can improve your network's redundancy and performance by helping you select a remote data center site that meets the individual needs of your organization such as geographic location, space, connectivity, affordability, and value-added features and services. Progent’s colocation center IT services are designed for businesses with equipment located at colocation hosting facilities and in need of timely in-person service at the colocation facility plus remote help from Microsoft and Cisco Premier experts. Progent provides a variety of co-location center consulting services such as system architecture evaluation, Windows and Linux server integration and support, troubleshooting for server and communications networking, development and deployment of fault tolerant systems, defining and deploying layered security defenses, firewall configuration and troubleshooting, designing load balancing environments, and creating high-availability server clustering configurations.
Cisco IOS Update Support
If your network incorporates Cisco routers, you could be running an outdated version of Cisco IOS, the control software powering virtually all Cisco router and current switches from Cisco. Cisco often offers upgrades to IOS to fix problems, plug security vulnerabilities, or add features. However, updating Cisco IOS and other Cisco operating systems can be a challenge, depending on your Cisco appliance and your system environment. For example, there may be limited local RAM that might cause a new software release to execute incorrectly. Progent's Cisco CCIE consultants offer a wide selection of services associated with upgrading Cisco IOS or any other Cisco software platform like IOS EX, CallManager or Unified Communications Manager (CUCM). Progent's consultants can run version audits of your router software, propose sensible upgrades, prepare Cisco devices, copy software images/, configure and verify your update, tune throughput, troubleshoot issues, and train your network support managers how to take advantage of all significant new functions.
Contact a Progent Computer Consultant
To find out how to access a Progent network consultant for online or on-premises help in , phone 1-800-993-9400 or visit Online Computer Help.