For small business network systems located within the state of Hawaii, Progent's Microsoft and Cisco certified engineers can provide online support and remote troubleshooting to solve your network troubles quickly and cost effectively. Progent has acquired enterprise-grade skills, advanced software utilities, and support databases to diagnose and repair computer network problems while avoiding the high cost and delays normally associated with on-site technical service calls.
If your Hawaii organization is situated outside of the larger metro areas such as Honolulu, your local network systems support options may be limited in skills, or unavailable during a crisis. This can result in a office network that is unstable or causing efficiency loss due to technical issues going unresolved for too long. Progentís team of seasoned network professionals average more than twelve years of real-world IT industry experience, in the trenches of computer network support, performing a broad variety of technical tasks for a varied range of customers. This means you get not just the technical competency needed for the job, but a consultant with field proven methods for applying those skills to assist with efficient network solutions.
Microsoft Desktop Virtualization Support
Microsoft's desktop virtualization technologies reduce the work needed for IT managers to set up software programs so that they are standardized across a corporate user base, offer the ability to control rights to critical information, and enable quick installation of new or upgraded desktops. With Microsoft Windows Server 2016, the Terminal Services tool has been revamped and renamed Remote Desktop Services or RDS. Microsoft's new Virtual Desktop Infrastructure behind Remote Desktop Services streamlines client connectivity, enhances performance, strengthens security, unifies administration, and offers an almost seamless client environment. Progent's Windows Server 2016 consultants can assist you to evaluate the strategic advantages of Microsoft's desktop virtualization solutions, set up pilot and production environments, optimize your network infrastructure to accommodate virtualized clients efficiently, evaluate and resolve security issues, and educate your IT administrators to utilize industry best practices to achieve maximum payback from desktop virtualization.
Cisco Small Business WiFi Access Points Planning and Support
Cisco's Small Business series of access points are Linux-based devices intended as entry-level Wi-Fi solutions for small offices. Progent's Cisco CCIE-certified Wi-Fi network infrastructure experts can provide online or on-premises integration and debugging services to assist you to plan, configure, upgrade, tune, manage and troubleshoot Cisco Small Business Wi-Fi AP environments of any size or topology. To learn more about Progent's consulting services for current and legacy Cisco Small Business 100, 300 and 500 series of wireless access points, refer to Cisco Small Business 100, 300 and 500 WiFi access points consulting.
Apple iPhone Integration and Management
Progent's iPhone and iPad integration consultants offer cost-effective remote assistance to assist your business to design, deploy, and fix any facet of your iOS and Windows integration solution and is available for quick jobs to help you get past occasional technical roadblocks or long-term engagements to help you finish large-scale initiatives on schedule and within budget. Progent has experience in on-premises, cloud-centric, or hybrid networks and can help you build or maintain a resilient, protected and scalable network infrastructure that is best suited to your mode of computing. Progent also offers remote and on-premises training to show you how to manage and use your iPhones and iPads in a secure, collaborative ecosystem that maximizes the business value of your IT system.
NetApp SAN Storage Solutions
Progent offers enterprise customers online or on-premises NetApp SAN consulting services for NetApp's entire portfolio of SAN storage software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror data replication, SnapVault and OSSV incremental D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Areas of NetApp SAN solutions supported by Progent include system architecture, cloud deployment, virtualization, migrations, transparent updates, storage management, security and compliance, disaster recovery, and remediation. Progent offers Level 3 support to assist you to take care of problems with NetApp SAN storage environments quickly and affordably based on leading practices.
Microsoft SQL Server 2012 Support Services
Progent offers the expertise of Microsoft-certified SQL Server 2012 engineers as well as seasoned database application developers, database administrators, project managers, network infrastructure engineers, disaster recovery/business continuity planning specialists, and certified data security consultants to help your business to manage your SQL Server 2012 solution and configure an efficient and secure IT infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server 2012. Progent can also help your company to migrate to Microsoft SQL Server 2016 or move to SQL Server 2014 from SQL Server 2012.
Amazon AWS Cloud Planning and Integration Consulting Services
Progent's Amazon Web Services (AWS) planning and integration experts can provide affordable online support to help businesses of any size to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for expandable low-latency storage, and Glacier for low-cost archival storage. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, architectural design, pilot testing, deployment, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies. Progent can provide advanced expertise with firewall configuration and VPN connections and can show you how to create cloud-centric or hybrid ecosystems that efficiently incorporate Amazon AWS resources. Progent offers occasional expertise or Progent can deliver comprehensive project management outsourcing or co-sourcing services to help you move efficiently to the Amazon AWS cloud platform.
Microsoft SharePoint Help
Progent's Microsoft-certified SharePoint Server 2013 specialists, SharePoint Server 2010 engineers and Microsoft SharePoint 2007 experts can assist you to rationalize the business justification for implementing the current release of Microsoft SharePoint Server, advise you on the most sensible edition of SharePoint Server for your circumstances, offer configuration and integration services, assist you to set up Microsoft SQL Server as a supporting database, optimize your network integrity, integrate your standard and customized application software to operate with SharePoint, design a comprehensive security strategy that incorporates portal technology, and provide troubleshooting and Help Desk Call Center services.
PC and Mobile Device Unified Administration Consulting
Progent can provide Configuration Manager 2016 hybrid cloud integration, Microsoft System Center 2012 Configuration Manager (SCCM 2012) design and installation and Intune integration help to consolidate and simplify the management of your PCs and web-facing mobile devices. Progent can help you to upgrade smoothly to Configuration Manager 2016 from a legacy device and application management solution or help you to modify your current SCCM 2016 environment to accommodate your changing IT needs.
Cisco Unified Messaging and Collaboration Consulting Services
Progent offers online or onsite access to a certified CCIE consultant to assist your business to design, deploy, administer and repair unified communications environments based on Cisco Unified Communication products in a local, cloud-based, or hybrid cloud deployment. Progent's Cisco Unified Communications engineers have extensive backgrounds helping companies of any size to create collaboration ecosystems by delivering expert services that include Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager planning and deployment, Voice over IP and video phones setup, and Cisco wireless IP phone solutions. Progent can assist you with Cisco's entire library of UC applications such as Jabber, WebEx Meeting Center, Cisco Unity Express (CUE), Cisco Unified Contact Center Express (CCX), and Unified Attendant Console.
Linux Consulting and Windows/Linux Integration
If your company IT environment combines Linux technology with Windows, Progent can assist you to integrate your servers into a cohesive network that allows all your platforms to coexist for easy management, transparent dataflow, fault tolerance, enhanced throughput, and integrated security. If you are creating Linux applications on a network that incorporates Windows-powered servers, desktops, and application software, Progent offers full-service support outsourcing that frees you to concentrate on your area of high-value expertise.
Planning and Deployment Support for Skype for Business
Progent's Microsoft Skype for Business experts offer remote and on-premises expertise for organizations of any size to evaluate the costs/benefits of migrating to Microsoft Skype for Business from any release of Lync Server or Microsoft Office Communications Server. Progent can assist your business to plan an on-premises, cloud-based or mixed topology; integrate Skype for Business with SQL Server,Exchange Server, SharePoint Server and Office; set up high-availability solutions; interface Skype for Business with your PBX system and PSTN gateway; and interface with third-party collaboration systems like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security consultants can assist you design and verify a security environment for your Skype for Business solution that meets government and industry requirements.
Stealth Penetration Testing
Stealth penetration testing is a key component of any overall network security strategy. Progentís security experts can run extensive stealth intrusion security checks without the knowledge of your organization's internal network support resources. Stealth penetration checking shows whether existing security defense systems such as intrusion incident alerts and event log analysis are correctly configured and consistently observed.
Contact a Progent Network Consultant
To find out how to access a Progent network support expert for remote or onsite expertise in , phone 1-800-993-9400 or visit Online Network Help.