For small office network systems located throughout the state of Hawaii, Progent's Microsoft certified technical experts can provide online assistance and troubleshooting to repair your computer network troubles quickly and affordably. Progent has developed enterprise-grade expertise, software utilities, and support databases to diagnose and repair network problems without the expense and time delays normally associated with in-person service visits. In case your Hawaii organization is located beyond the larger metro areas such as Honolulu, your local network support choices may be limited in skills, or not available during an emergency. This can result in a network environment that is unpredictable or causing productivity loss due to technical issues going unresolved for too long. Progent's team of network engineers average more than twelve years of real-world computer industry experience, in the trenches of network systems support, performing a large range of technical projects for a varied range of customers. This means you obtain not only the technical skills needed for the job, but an expert with field proven methods for applying those skills to assist with affordable network solutions.

Rapid and Affordable .NET Software Development
Progent's application experts have worked for 20 years with .NET tools and the Visual Studio development environment and are able to create or update .NET apps rapidly and at low cost. For details about the advantages of Progent's .NET application development services, see Progent's rapid and low-cost .NET software development services.

Patch Management Services
Patch management entails installing software updates to operating systems and apps, physical and virtual servers and endpoints, peripherals such as printers, network infrastructure appliances like switches and Wi-Fi access points, and Internet-of-Things (IoT) devices such as alarms and health monitors. Timely and correctly managed patching maximizes cybersecurity, compliance, uptime, and capability. Haphazard patch management can cause security gaps, compatibility issues, sluggish or erratic performance, unnecessary offline stretches, or unavailability of important functions. Progent's support services for software and firmware patch management offer businesses of all sizes a flexible and cost-effective option for evaluating, validating, scheduling, applying, and documenting updates to your dynamic information system. To find out more, see Progent's patch management solutions.

Ekahau-certified Wi-Fi Network Planning Experts
Progent's Ekahau-certified Wi-Fi network design experts can help your business to plan, implement, enhance, manage and debug a Wi-Fi solution customized for your environment. Progent can provide online or onsite support for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for on-premises RF signal analysis, Ekahau Analyzer for troubleshooting RF problems, Ekahau Insights for tracking the performance of multiple Wi-Fi sites, and Ekahau Capture to collect Wi-Fi radio packets with the Ekahau Sidekick device to assist wireless experts to diagnose tough Wi-Fi network issues.

Support for Microsoft Dynamics and Dynamics 365 Accounting and ERP Software
Progent's Experts Team offers help in Microsoft accounting and ERP software, allowing you to customize inexpensive and cohesive network solutions that fit the specific requirements of your business. Progent's applications consultants offer a variety of services including Dynamics 365 Finance and Supply Chain (formerly Dynamics AX and Axapta) enterprise resource planning consulting, Dynamics GP/Great Plains Business Accounting Software education and integration, MS Dynamics 365 Business Central/NAV business management software support, Microsoft Dynamics SL/Solomon business accounting software help, and Microsoft Commerce/RMS deployment.

Collaborative Solutions Consulting Services for an At-Home Workforce
Progent can help small and medium-size companies to implement collaboration platforms like SharePoint and Microsoft Teams to make it easy for their remote workforce to benefit from positive teamwork with fellow workers and customers. To find out about how Progent's experts can assist organizations to integrate and maintain collaboration platforms for teleworkers, refer to collaboration software consulting expertise for teleworkers.

Microsoft Teams Planning and Integration Experts
Microsoft Teams is the replacement for Skype for Business Online as Microsoft's premier cloud platform for group communications and collaboration. Progent's Microsoft Teams consultants can help your organization to design a migration to Microsoft Teams from Skype for Business and configure, manage, and debug a cloud or hybrid implementation of Teams. Progent can help you to connect Teams with Microsoft 365 apps, Exchange, SharePoint Online, and your PSTN gateway.

NetApp SAN Storage Solutions
Progent can provide enterprise clients remote or onsite NetApp SAN consulting support for NetApp's entire line of SAN storage software and hardware products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror, SnapVauly incremental backup, Virtual Storage Console for VMware, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Components of NetApp SAN solutions supported by Progent include system architecture, hybrid-cloud deployment, virtualization, migrations, transparent patching, storage management, information assurance, disaster recovery, and remediation. Progent offers Tier 3 support to assist you to take care of issues with NetApp SAN deployments efficiently based on leading practices.

Cisco Small Business 100, 300 and 500 Wireless Access Points System Design and Troubleshooting
Cisco's Small Business series of access points are Linux-powered units designed as entry-level Wi-Fi solutions for small offices. Progent's Cisco CCIE Wi-Fi network infrastructure consultants offer remote or on-premises integration and troubleshooting services to assist your organization to plan, configure, update, tune, administer and debug Cisco Small Business wireless access point deployments of any scale or topology. For more information about Progent's consulting services for both current and legacy Cisco Small Business 100, 300 and 500 series of wireless access points, see Cisco Small Business 100, 300 and 500 wireless access points consulting.

ProSight WAN Watch Infrastructure Management
Progentís ProSight WAN Watch network infrastructure monitoring and management service makes it easy and affordable for small and mid-sized businesses to map out, monitor, enhance and troubleshoot their networking hardware like routers, firewalls, and load balancers plus servers, client computers and other devices. Using state-of-the-art RMM technology, WAN Watch makes sure that infrastructure topology diagrams are kept updated, captures and displays the configuration information of almost all devices connected to your network, tracks performance, and generates alerts when problems are discovered. By automating time-consuming network management processes, ProSight WAN Watch can cut hours off ordinary tasks like making network diagrams, reconfiguring your network, finding devices that require critical updates, or resolving performance bottlenecks. Find out more about the entire ProSight family of value-priced network management outsourcing services for small and medium-size organizations.

Cisco Catalyst 9100 Family of 802.11ax Access Points Expertise
Progent's Cisco-certified Catalyst 802.11ax AP consultants can provide economical remote and onsite support for Catalyst next-generation Wi-Fi 6 and 6E wireless access points (WAPs). For details about Progent's consulting services for Cisco's Catalyst 9100 Series Wi-Fi 6 and 6E 802.11ax APs, see Catalyst 9100 Wi-Fi 6 and 6E access points system design, deployment, and debugging consulting.

Altaro VM Backup Solutions for Backup and Disaster Recovery
Altaro VM Backup software from Hornetsecurity offers small organizations a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud architectures and also supports cost-effective backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of remote or onsite services to assist you to design, install, manage and troubleshoot a comprehensive backup/restore solution powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/restore service powered by on Altaro VM Backup software. To read more, go to Altaro VM Backup consulting services.

Web Development Consulting
If you want to revamp your company web site, build in-house sites for purposes such as HR or employee orientation, establish a successful web presence for a start-up venture, or put together enterprise-level, database driven web applications, Progent can provide capable and seasoned web development consultants. Web design consulting available from Progent's Applications Experts Team include web site design and development, web project management, .ASP and .NET programming, and graphical content design. Progent's certified Microsoft SQL Server programmers, Oracle programmers and database administrators, MySQL database application consultants, and Microsoft Office Access consultants can help you to design, build, and support data-intensive sites. Progent's consulting experts can also help you construct and manage a protected, dependable server and communications environment incorporating wireless connectivity, to host your web platforms.

Cisco CCIE-certified Network Management Consultants
Progent's Cisco CCIE-certified network infrastructure consultants can help clients to use Cisco's management tools such as Cisco DNA Center and Meraki Dashboard to build a cloud-based, on-prem or hybrid network management solution that ensures maximum security, uptime and recoverability. To learn more, see CCIE-certified networking management consultants.

Progent's Integration Support for Amazon Marketplace Web Service
Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities including listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales, merchants can expand their market, lower their operating costs, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide programming, workflow integration, project management support, and training to help you cut development time and expedite your ROI.

Microsoft Active Directory and Azure AD Planning and Integration Expertise
Progentís consultants can help you to plan and carry out a smooth move from on-premises Active Directory to cloud-hosted Azure AD or to a hybrid system that uses Azure AD DS and AD Connect to unify identity and access services across onsite and cloud applications. Progent's experts can also assist your business to maintain and troubleshoot older implementations of Active Directory like Windows 2008 Active Directory. For more information, refer to Active Directory and Azure Active Directory planning and implementation consultants.

Talk to a Progent Network Consultant
To find out how to get in touch with a Progent computer support expert for remote or onsite help, phone 1-800-993-9400 or visit Remote Network Help.



An index of content::

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    Progent's seasoned group of network consultants and application specialists have extensive background delivering online and onsite support for businesses of any size who need to incorporate Android phones into their information systems so that mobile clients can be productive from virtually anywhere. Progent has the range of know-how to solve technical issues that involve multiple manufacturers and that represent a combination of older and current information technology. Progent offers cost-effective online expertise to assist you with any aspect of designing, implementing, managing and maintaining your BYOD environment. Progent can deliver as-needed support to assist you to handle especially stubborn IT issues, or Progent can provide comprehensive project management support to help you finish strategic network projects on time and within budget. Progent can assist with on-premises, cloud-centric, or hybrid network environments and can provide support for all major operating systems, applications, management tools and network infrastructure. Progent also can provide customized group or individual training sessions to show you how to manage and use Android phones to maximize their business value.

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    Even if your company has a minimal computer services group and a limited IT budget, your information system can still have the same high availability and responsiveness that once needed a large in-house support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-certified IT consultants, the most recent system management software for proactive monitoring and alerts, and cost-effective service packages such as a help desk service to keep your mission-critical business applications and hardware operating.

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    Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to streamline their operations by automating key sales activities such as listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales processes, merchants can broaden their reach, reduce their cost of sales, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and expedite your ROI.

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    Progent's certified failover clustering consultants can help you to assess the advantages of adopting Windows Server 2012 failover clustering technology to build a powerful high-availability/disaster recovery solution, assist your organization to design and install a Windows Server 2012 system, provide online and on-premises consulting services and engineering support for failover clusters that include physical servers or virtual machines, and show you how to automate the management of failover clusters.

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    Progent's Cisco-certified wireless networking consultants can provide online and onsite consulting and troubleshooting services to help you to design, install, administer, tune, and repair wireless networks that utilize Cisco's Meraki access points. Progent's experts can also help your organization to design and implement hybrid environments that combine on-premises and cloud-hosted resources and that deliver easy access, advanced protection, unified management, and consistent operation for all your mobile and desktop devices.

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  • ProSight Private Cloud Hosting Services Engineer
    ProSight Virtual Server Private Cloud Hosting Professional

    Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small or mid-size organization's production servers in a solution that gives the highest level of dependability and scalability and is in addition simple to transfer to any data center. ProSight Virtual Hosting services are built upon proven virtualization techniques that enable small and midsize businesses with mixed- platform environments to economize dramatically on the expense of capital investments, infrastructure support, and IT administration while benefiting from world-class reliability and an unprecedented degree of vendor flexibility.

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    Progent offers two ultra-affordable service bundles designed to allow small businesses to receive an independent network security assessment from a premier security engineer. With Progent's External Security Inventory Checkup, a security engineer runs a comprehensive test of your network from beyond your company firewall to uncover potential risks in the security posture you expose to the outside world. With Progent's Internal Security Inventory Scan, a security engineer executes a system scan from a secure machine inside your firewall to determine vulnerabilities to internal threats. The two security inventory services are set up and executed from a secured external site.

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    Altaro VM Backup software from Hornetsecurity provides small and mid-size organizations a reliable and affordable platform for backing up and recovering Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud architectures and also supports low-cost backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of remote or onsite services to assist you to plan, install, manage and debug a modern backup and disaster recovery solution based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/recovery service based on Altaro VM Backup technology.

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