Cisco Unified CM and Unified Communications Manager Express Integration and Troubleshooting
Cisco Unified Communications Manager (CUCM or Unified CM), formerly known as CallManager, operates as the core of Cisco's collaboration solution. CUCM and Unified CM Express (CME) offer a borderless IP-PBX solution by integrating closely with unified messaging apps like Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact center. Progent's Cisco-certified Cisco Unified CM experts can help with any facet of CUCM configuration and debugging in areas that include integrating VoIP phones and desktop video phones, designing dial plans, setting up SIP PSTN trunks and CUBE internetworking, deploying ISR routers with CUBE support, creating UCS server failover solutions for high availability, and integration with Microsoft Exchange Server.
GIAC-certified Information Assurance Consultants
Global Information Assurance Certification (GIAC) was founded in 1999 to certify the knowledge of IT security professionals. GIAC accreditations are recognized by businesses and institutions all over the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists can provide support for all of the security capabilities addressed within GIAC certification such as evaluating infrastructure vulnerability, incident management and response, intrusion detection, web services security and security information and event management (SIEM) solutions.
Disaster Recovery/Business Continuity Planning Help
Progent offers high-level online expertise for business continuity planning, testing, and education to help you to respond to potential catastrophes, reduce service disruption for your vital network operations, eliminate data loss, and meet regulatory mandates and contractual requirements. Progent's business continuity experts can team with your management and IT support staff to perform risk evaluation, define interdependencies, identify human and physical assets needed to run your business, prioritize business-critical IT services and define allowable recovery times, select hot backup sites, set up secure offsite access capability for key employees, implement emergency notification systems and define duties for personnel, document a comprehensive recovery plan, and provide training for key people to carry your agreed upon solution. Progent's Windows Server 2019 high availability cluster consultants and Windows Server 2016 disaster recovery/business continuity consultants can help you to design and build a cost-effective disaster recovery solution for hybrid cloud environments utilizing failover cluster tools field-tested in Microsoft's massive Azure public cloud.
Progent's Consulting and Development Support for SQL Server 2016
SQL Server 2016 offers significant enhancements in speed, scale, security, availability, mobile computing support, and built-in analytics and reporting. Innovations include PolyBase for processing relational and non-relational databases simultaneously for big data applications, Hadoop integration, Row-level Security, Mobile Report Publisher, and seamless management of local and cloud-resident operations and services. Progent's Microsoft-certified SQL Server 2016 consultants offer remote and onsite support to assist organizations of all sizes to design, implement, manage or debug any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft products such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics GP, Skype for Business, and System Center Operations Manager. Also, Progent's Microsoft SQL Server 2019 migration experts can assist you to migrate to a modern version of SQL Server.
Progent is a Microsoft-certified Partner
Because Progent is a Microsoft Certified Partner, every Progent engineer has access to the technology and training resources needed to deliver the best information technology help possible. Progent's outsourcing, Help Desk Call Center, Microsoft 365 integration expertise, and software programming services permit small business customers to take advantage of the broad array of skills found in the IT departments of large enterprises without the significant cost and hassle of building and managing a large in-house network support staff.
Configuration Manager 2016 Cloud Integration
System Center Configuration Manager 2016 automates software provisioning and updating, streamlines compliance settings control, keeps track of network assets, protects against company data leakage, performs network health reporting, enables secure self service, and offers a single point of control for managing multi-operating system ecosystems based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud integration experts can help businesses of any size with any aspect of designing, installing, operating and troubleshooting a SCCM 2016 deployment for local, cloud, or hybrid networks.
PC Desktop Support Services
Progent offers a broad range of affordable consulting and support services to assist your company to deploy, configure, repair, and administer desktop PCs and notebooks based on Microsoft Windows, macOS and OS X, or various versions of Linux. Progent's desktop support services include Windows 11 deployment support, Windows 10 planning support, Windows 8.1 consulting support, Microsoft Windows 7 maintenance, MS Office and Microsoft 365 integration, and 64-bit operating system expertise.
Citrix Certified XenServer Virtualization Support Services
Progent's Citrix certified XenServer engineers can assist you to understand the business benefits of XenServer as well as additional Citrix platforms, and can help you to design, test, execute, troubleshoot, and support a XenServer installation. Progent can in addition analyze your existing Citrix technology environment and help you to enhance resource utilization, responsiveness, security and compliance, uptime, and disaster recovery.
Affordable Computer Support Solutions
Many small organizations utilize poor metrics when searching for a computer consultant. Cost per hour is seldom a reliable measure for value. A consultant with inadequate experience can take many times longer to perform the same job than an experienced Information Technology expert. As an example, billing a third less per hour, but taking three times as long for the same job is hardly a deal. Even worse, a poorly designed or implemented IT infrastructure that is undependable and hard to administer or expand can cost an organization many times more than its initial price because of lost productivity. Progent's client testimonials from satisfied businesses across the United States confirm the effectiveness of Progent's support model and the expertise of Progent's staff of engineers.
Migration Consulting for Lync 2013
Microsoft Lync Server 2013, rebranded Skype for Business Server and then Microsoft Teams, is a legacy self-hosted platform that allows organizations to create a manageable and protected communications environment that permits a BYOD computing style with instant messaging, real-time presence, web conferencing with app sharing and whiteboard, as well as IP-based and PSTN telephony across a broad range of stationary PCs and mobile clients. Progent's Microsoft-certified Lync Server 2013 experts can assist your company to manage your legacy Lync deployment or Progent's Microsoft Teams and Teams Premium experts can assist you plan and execute an efficient upgrade to Microsoft Teams.
Consulting Support for NodeZero's PEN Test Platform
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) platform that supports continuous, simultaneous, programmable testing of your network to help you identify, rank, fix, and verify security weaknesses before threat actors can take advantage of them. Progent can provide the expertise of a NodeZero Certified Operator (NCO) to help you to design and perform thorough penetration tests of your network perimeter and your internal network so you can accurately determine your current cybersecurity profile. Progent can help you to configure and run NodeZero pentests tailored for your network environment, understand NodeZero reports, and fix problems according to their potential impact on your network. Progent's NodeZero experts can also assist you to develop a unified cybersecurity strategy that streamlines management and delivers maximum cyber defense for on-prem, cloud-based, and perimeter network resources. To learn additional details about Progent's vulnerability assessment services based on on NodeZero's penetration test products, visit consulting support for NodeZero's pentest products.
VMware NSX Virtual Networking
VMware's NSX virtual network platform allows you to create complete logical networks in software. NSX allows virtual networks to be deployed instantly and managed with a high level of automation independent of the hardware making up the basic network infrastructure. VMware Site Recovery Manager supports programmatic disaster recovery, application mobility, and non-intrusive site relocation, failback and re-protect. SRM also enables non-disruptive testing for disaster recovery, upgrades and fixes and can generate audit reports to verify full service recovery, validate SLAs and demonstrate disaster recovery compliance. When used with VMware's NSX network virtualization platform, VMware SRM can rapidly recover the complete virtualized network topology at the secondary site. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to help your organization to plan, configure, test and manage a DR system based on VMware Site Recovery Manager and VMware NSX.
Microsoft Office Access Database Application Programming
Progent's Office Access consultants offer economical online consulting services for all editions of Office Access including Access desktop and Access Web App and offers advanced support for application development, database migration, performance optimization, report design, and troubleshooting. Progent also offers custom online classes for Access application development and database management.
Microsoft Windows Server 2019 Migration Support
Progent's Microsoft Gold-certified Windows Server 2019 experts can help your organization to design and implement an efficient migration to Windows Server 2019 using a self-hosted deployment architecture or a hybrid model that integrates cloud-based Windows Server Online with self-hosted Windows Server 2019. To learn more, visit Microsoft Windows Server 2019 upgrade consultants.
Get in Touch with a Progent Network Consultant
To see how you can get in touch with a Progent computer consultant for remote or onsite support, call