Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry mobile PDAs were once among the most popular products for achieving anytime-anywhere access to email, scheduling, web programs, and other vital business information. Progent offers Hayward, California businesses the expertise of BlackBerry-premier professionals who can help organizations to manage existing BlackBerry environments or migrate efficiently to a modern mobile solution.
As the complexity of small company networks has increased, and as the need for world-class security, reliability, and disaster recovery has become the standard for companies of all sizes, successful integration and support of BlackBerry solutions has become increasingly difficult. To handle issues like security, business continuity, and synchronization of BlackBerry smartphones with a variety of email servers and company databases, small businesses frequently resort to outside support firms who offer expertise in RIM BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-premier consultants who can help small businesses to plan, administer, and repair BlackBerry-based solutions affordably and effectively, doing away with the need for an internal BlackBerry solutions specialist and lowering the cost and hassle of supporting mobile work groups. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This range of experience, coupled with Progent's efficient remote service delivery model, provides small companies an affordable alternative for integrating RIM BlackBerry products seamlessly into their business information system.
Progent's experts can help your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange setup so that your database and email infrastructure function optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft technology, set up easy-to-use administration utilities to help you track and control BlackBerry smartphones across your business, recommend security policies that make sense for your business, customize mobile applications, and make sure that your IT network architecture is appropriately configured to accommodate your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your scheduled backup procedures so that it can be restored quickly and thoroughly.
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
Progent locations in San Francisco Bay Area
||Fremont Executive Suites
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 94131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
Integration Help for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server (BES) simplifies management and maintenance of BlackBerry devices, offering a single platform for handling critical jobs like device deployment, updates, and deactivation while also providing a solid foundation for security and high availability. BlackBerry BES Server supports transparent integration between Exchange, Groupwise, or Lotus email platforms and BlackBerry smartphones and supports wireless synchronization.
BlackBerry BES Server offers a wealth of security capabilities beginning with advanced encryption of messages transmitted between a BlackBerry device and BlackBerry Enterprise Server based on AES or Triple DES. BlackBerry BES Server also allows great flexibility in selecting degrees of protection to match the special needs of your company's environment. Progent's BlackBerry authorized engineers can help your company to select powerful security features and enable them remotely. Samples of these over-the-air configurable security features are:
- Disable a BlackBerry smartphone
- Erase information from a lost smartphone
- Disable Bluetooth
- Enable internal protection against malicious attacks
BlackBerry BES Server also offers versatility in determining how to prevent mobile users from installing or running unsecure or unauthorized code. Progent can help you to choose blocking processes like:
- List exactly which programs are permitted on the device
- Prevent third-party applications from using persistent storage on the device
- Select which functions external software can use on the device
- Limit the types of connections external programs running on the device can initialize
- Prevent all third-party software from being loaded or executed on the smartphone
Progent's Remote BlackBerry-premier Consulting Services is Fast and Affordable
For companies in Hayward, California who need quick and affordable access to an authorized BlackBerry support expert, Progent offers effective online help from a seasoned network support team who have provided network solutions to organizations in every state in the United States. (Refer to Progent's customer testimonials.)
Online consulting services eliminates travel expense and lets engineers solve technical issues rapidly, allowing you to reduce wasted productivity. Progent's BlackBerry consultants have been awarded accreditations in the entire range of BlackBerry technologies and offer professional help in fields such as fixing synchronization problems, setting up BlackBerry Enterprise Server (BES), and designing a protected, fault-tolerant network infrastructure for BlackBerry users. Credentials held and skill sets offered by Progent's BlackBerry specialists include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to perform basic support operations including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up e-mail filters and auto-signature, changing user accounts, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to work with your company messaging solution. Progent's certified experts can in addition help your company to resolve a broad range of problems associated with synchronization, device recognition, email consistency, web access, wireless connectivity, IM, workstation software configuration, and Desktop Redirector.
As a leader in delivering nationwide online support for small company networks, Progent can provide fast and economical access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your mobile support costs low and, by resolving issues promptly, improves the output of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to install and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can help you to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run important procedures such as resolving enterprise activation problems, adding and removing BlackBerry smartphone clients, setting activation passwords, configuring over-the-air software loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and restore processes.
Progent's BlackBerry engineers can also assist you to operate administration software like the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow problems, and using wireless LANs for activation. Also, Progent can help you understand the function of IT policies in the BlackBerry Enterprise environment and assist your company to define and implement appropriate security options.
Progent's Microsoft-certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Exchange Server infrastructure for working in conjunction with BlackBerry BES Server or move your BlackBerry solution to the most recent edition of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for deploying, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging environment based on Exchange. Progent's BlackBerry engineer offers expertise in key areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can show you how to install and delete BlackBerry smartphone clients on Microsoft Exchange Server and Windows Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, archive and support storage groups, apply permissions, install the Mobile Data System and Instant Messaging, install access control lists, manage Exchange Server data flow, create, update, and assign WLAN and VPN configuration sets, set up SNMP traps, and produce management reports based on SNMP data.
Progent's BlackBerry-certified consultant can support your BlackBerry technology in a variety of settings such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, validate, troubleshoot, and document a mobile wireless environment based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced engineering services for BlackBerry technology include business and network needs analysis, system architecture, deployment planning and implementation, performance tuning, design of a fault-tolerant architecture, information backup and disaster recovery planning, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your technical objectives and to design a wireless system that meets your information technology budget and aligns with your business plans. Progent can clarify the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to support a BlackBerry Enterprise Server, help you to determine which management model and hardware products match your requirements, and analyze your email and messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at informed decisions concerning options for software editions, processors and mass storage, network architecture, and application set up.
To optimize system protection, Progent's BlackBerry-certified consultant can help you to choose and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-certified security specialists to perform network-wide security vulnerability and compliance testing and suggest improvements to support your BlackBerry solution.
Call or Email Progent for Help from a BlackBerry-Certified Expert
If you wish to contact Progent about consulting expertise for BlackBerry wireless solutions, call 1-800-993-9400 or see Contact Progent.