Consulting and Technical Support Services for BlackBerry Environments
BlackBerry mobile PDAs were once among the most successful products for achieving mobile connectivity to email, calendars, web applications, and other vital business data. Progent can provide Hayward, California companies the services of BlackBerry-certified consultants who can assist organizations to manage existing BlackBerry deployments or transition efficiently to a current smartphone platform.
As the complexity of small business IT technology has increased, and as the need for world-class protection, reliability, and recoverability has grown to be the norm for businesses of all sizes, successful deployment and support of BlackBerry solutions has grown more challenging. To handle areas such as data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging systems and company databases, small organizations frequently resort to external support professionals who specialize in RIM BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-premier engineers who can assist small organizations to design, manage, and troubleshoot BlackBerry environments affordably and efficiently, eliminating the necessity for an internal BlackBerry solutions expert and reducing the cost and hassle of supporting mobile workers. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This range of experience, combined with Progent's efficient online service delivery model, gives small businesses an affordable alternative for integrating BlackBerry technology productively into their business information network.
Progent's consultants can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange setup so that your data and messaging systems function efficiently with BlackBerry BES Server. Progent can also help you to upgrade from previous versions of BlackBerry and Microsoft software, set up easy-to-use management utilities so you can monitor and control BlackBerry smartphones throughout your business, define security policies that make sense for your company, develop custom wireless applications, and make sure that your network infrastructure is appropriately designed to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be restored quickly and thoroughly.
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
Progent locations in San Francisco Bay Area
||Fremont Executive Suites
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||18525 Sutter Blvd
Morgan Hill, CA 95037
||Morgan Hill Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 94131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
Technical Support for BlackBerry Enterprise Server (BES)
RIM's high-end solution for administering large groups of BlackBerry smartphones is the BlackBerry BES Server. This powerful software allows Microsoft Exchange Server, Lotus, or Novell GroupWise clients to transmit and receive messages that stay encrypted during wireless transit to ensure optimum data protection. BlackBerry Enterprise Server also simplifies a wide variety of crucial administrative jobs that span from smartphone deployment and updates to wireless security and high availability.
Progent's BlackBerry-certified engineers can assist you to utilize RIM BlackBerry Enterprise Server to perform routine jobs such as:
- Deploy and manage applications
- Plan device, program, and policy updates
- Update BlackBerry smartphone software remotely
- Control client configurations with BlackBerry's extensive library of policies
Progent's BlackBerry-premier consultants can also assist your company to use BES Server to perform important tasks not supported by the entry-level BlackBerry Enterprise Server Express. These tasks include:
- Install and manage BES Server's fault-tolerant infrastructure based on virtual servers
- Install BlackBerry devices wirelessly
- Establish specialized administration roles
- Monitor and report on the health of your BlackBerry system
How Progent Can Assist You to Manage and Troubleshoot Your BlackBerry Solution
Progent can deliver a seasoned engineer who has earned accreditations from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry consulting services range from troubleshooting synchronization problems to architecting mobile productivity solutions based on BlackBerry BES Server. These RIM BlackBerry certifications and their respective skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to carry out basic technical operations such as setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, launching messaging filters, changing user accounts, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to work with your corporate messaging software. Progent's certified experts can also assist you to resolve a wide array of issues associated with synchronization, handset recognition, email consistency, web browsing, mobile connections, Instant Messaging, PC software configuration, and BlackBerry Desktop Redirector.
As a leader in providing countrywide online support for small company IT networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your wireless support expenses at a minimum and, by handling issues promptly, maximizes the output of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to install and support the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry expert can assist you to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform important tasks such as resolving enterprise activation issues, registering and removing BlackBerry device clients, setting activation passwords, configuring over-the-air software loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore processes.
Progent's BlackBerry consultants can also assist you to operate management software such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and utilizing WiFi for activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry Enterprise environment and assist you to select and implement sensible security options.
Progent's certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Exchange architecture for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent edition of Exchange.
Contact Progent for Help from a BlackBerry-Qualified Consultant
If you wish to contact Progent about professional expertise for BlackBerry wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.