Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry ConsultantsBlackBerry mobile PDAs were at one time one of the most popular products for achieving anytime-anywhere access to email, calendars, web applications, and other critical business information. Progent offers Hayward, California businesses the services of BlackBerry-premier professionals who can help companies to maintain existing BlackBerry deployments or migrate efficiently to a modern smartphone solution.

As the sophistication of small business networks has increased, and as the need for world-class protection, dependability, and recoverability has grown to be the norm for companies of all sizes, effective integration and maintenance of RIM BlackBerry technology has become increasingly challenging. To handle areas like data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of email servers and shared databases, small businesses frequently turn to external consulting firms who specialize in RIM BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-premier engineers who can assist small organizations to design, administer, and troubleshoot BlackBerry solutions affordably and efficiently, dispensing with the necessity for an in-house BlackBerry solutions specialist and lowering the cost and hassle of maintaining wireless workers. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This range of experience, coupled with Progent's proven online support model, gives small businesses an affordable alternative for incorporating BlackBerry technology productively into their business information system.

Progent's engineers can help you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your database and messaging systems function optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from older releases of BlackBerry and Microsoft software, configure easy-to-use administration utilities so you can monitor and control BlackBerry smartphones throughout your business, recommend security policies that are right for your company, develop custom mobile applications, and ensure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your regular backup procedures in order that it can be recovered rapidly and safely.

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
(510) 300-1400 Hayward Network Support Services
Morgan Hill 18525 Sutter Blvd
Morgan Hill, CA 95037
(408) 645-8400 Morgan Hill Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
(925) 362-2400 Walnut Creek Network Support Services

Integration Support for BlackBerry Enterprise Server
Research in Motion's advanced solution for managing big groups of BlackBerry devices is the BlackBerry Enterprise Server. This sophisticated tool enables Microsoft Exchange, IBM Lotus Domino, or Groupwise clients to transmit and receive emails that stay encrypted during wireless transit to provide maximum security. BlackBerry BES Server also streamlines a broad selection of key administrative tasks ranging from BlackBerry deployment and upgrades to wireless security and fault tolerance.

RIM BlackBerry BES Server Integration Support

Progent's BlackBerry-certified engineers can assist you to use RIM BlackBerry Enterprise Server to perform basic jobs like:

  • Deploy and manage applications
  • Plan smartphone, application, and policy updates
  • Update BlackBerry device firmware wirelessly
  • Manage user and group settings with BES Server's vast selection of policies

Progent's BlackBerry-premier engineers can also help your company to utilize BlackBerry Enterprise Server to perform key tasks not available with the entry-level BlackBerry BES Server Express. These tasks include:

  • Configure and manage BlackBerry's high-availability infrastructure using VMware
  • Install BlackBerry smartphones wirelessly
  • Set custom administration roles
  • Automatically track and report on the health of your system

Progent's Online BlackBerry-premier Support is Quick and Affordable
For companies in Hayward, California who want quick and economical help from an authorized BlackBerry support professional, Progent offers efficient online assistance from a veteran network support staff who have delivered network solutions to companies in every state in the U.S. (Refer to Progent's client testimonials.)

Remote support avoids travel costs and lets engineers solve problems quickly, allowing you to reduce wasted productivity. Progent's BlackBerry specialists have been awarded certifications in the entire range of BlackBerry solutions and offer expert support in areas such as resolving synchronization problems, setting up BlackBerry Enterprise Server (BES), and creating a secure, high-availability system infrastructure for RIM BlackBerry users. Credentials held and practice areas offered by Progent's BlackBerry experts include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent can provide the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, validate, troubleshoot, and produce documentation for a wireless solution built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry include business and technology needs assessment, system design, installation strategy and execution, performance optimization, design of a fault-tolerant environment, information backup and disaster recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your technical objectives and to create a mobile wireless environment that fits within your information technology budget and supports your business strategy. Progent can clarify the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing network infrastructure's suitability to support a BlackBerry Enterprise Server, help you to decide which administration model and hardware products meet your requirements, and evaluate your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions about options for software editions, processors and mass storage, network architecture, and application configuration.

To optimize system protection, Progent's BlackBerry-certified expert can assist your company to choose and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-certified security engineers to perform network-wide security assessment and compliance validation and suggest improvements to support your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for installing, managing, monitoring, and maintaining one or multiple BlackBerry BES Servers in a messaging environment based on Exchange. Progent's BlackBerry-certified engineer offers expertise in key areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can help you to install and delete BlackBerry device clients on Microsoft Exchange Server and Windows Active Directory, set up, track, and administer BlackBerry BES Server, administer BlackBerry smartphones and client accounts, back up and support storage groups, apply permissions, install the Mobile Data System and IM, install push and pull access control lists, control Exchange data flow, generate, edit, and assign wireless LAN and VPN configuration sets, implement SNMP traps for alerts, and produce reports based on SNMP results.

Progent's BlackBerry expert can support your BlackBerry technology in a variety of settings such as Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

Contact Progent for Support from a RIM BlackBerry-Certified Specialist
If you wish to ask Progent about professional support for BlackBerry wireless solutions, phone 1-800-993-9400 or visit Contact Progent.

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    Cisco's network security and offsite access products for small businesses provide a comprehensive range of easy-to-administer security products to help safeguard your wired and wireless information system. Cisco's VPN line includes routers, firewalls, intrusion detection systems and Virtual Private Network appliances. Progent's expert staff of consultants includes experienced engineers with Cisco CCIE and CCNP qualifications who are able to help your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security solutions that fit most closely with your company objectives.

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    Progent's Cisco-certified wireless integration consultants can assist organizations to configure, manage, and troubleshoot Cisco wireless products including Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.

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    Progent can help companies of all sizes to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT management and lower hardware investments. Microsoft Azure offers a comprehensive library of public cloud services and Progent can help you to understand the advantages and restrictions of different cloud networking architectures you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and local apps and resources and make sure that you avoid the typical errors small organizations make when migrating to the cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to prepare firewalls and IPsec VPN tunnels and to integrate iPhones and iPads and Google Android handhelds.

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    For small companies interested in Progent's IT outsourcing, design expertise, or troubleshooting services, call 800-993-9400 or e-mail

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    Progent's Microsoft-certified consultants have 20 years of background providing electronic messaging and integrated email/telephony solutions for companies. Progent provides economical Exchange Server consulting services to enhance email security and virus defense, achieve high availability email, and implement remote and wireless email connectivity. Progentís Microsoft Exchange consulting and support offerings can assist you in designing and implementing a Microsoft Exchange upgrade or a move from a legacy SMPT system or older Microsoft Email software such as Exchange 5.5 to Microsoft Exchange Server 2010.

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    Linux Backup Technology Professional

    Progent can provide affordable online access to consultants with expertise in a broad range of utilities and technologies that provide solutions for backing up Windows, Apple Mac, and Linux/UNIX physical and virtual servers and workstations plus laptops and smartphones. Progent offers consulting support for all major data protection platforms including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, HP Data Protector, Double-Take Software, MozyPro, Retrospect, Apple Time Machine, VMware Data Recovery (VDR), and Solaris FLARs. Progent's consultants can assist you to implement, upgrade, or troubleshoot backup/restore solutions for a variety of environments such as local, remote, cloud-based, or hybrid.

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    Progent's Linux support services provide small and mid-size companies and software developers help with administering and supporting Linux systems that operate with Microsoft-based networks. Progent can give your business contact with Linux experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This wide range of expertise offers you a convenient one-stop consulting firm to help you create and maintain a secure and robust cross-platform network and communications solution that allows Linux and Microsoft interoperability by integrating MS Windows with major Linux platforms including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.

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    Progent provides expertise for security testing products including Microsoft Baseline Security Analyzer for running a set of automatic system testing scans to uncover potential security problems. Progent has broad experience with network analysis tools and can show you how to understand testing reports and react appropriately. Progent can show you how to design protection into your business operations, configure auditing tools, define and implement a secure system environment, and recommend procedures to maximize the safety of your IT system. Progent's security engineers are able to help you set up a firewall, implement secure remote connectivity to email and data, and install virtual private network. Progent's certified security consultants can also validate the security of web applications and can provide comprehensive information security audits of enterprise-wide security to validate your company's compliance with recognized international security standards including HIPAA, NIST, and ISO.

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    Progent can provide the services of a CRISC-certified risk management expert to assist you to design and deploy an enterprise risk management (ERM) solution based on leading practices identified by CRISC and geared to align with your company's risk tolerance, business goals, and IT budget.

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    Progentís IT outsourcing services provide budget-friendly computer support for small businesses. Whether it involves planning network architecture, creating an internal Help Desk or using an outside one, rolling out an updated e-mail platform, monitoring your network, or building an on-line business application, outsourcing your IT technical services can contain expenses and minimize risks, allowing IT service budgets to increase in a more linear and controlled fashion than is possible by building up a large, all-purpose internal IT staff. Progentís Outsourcing White Paper and datasheets explain how Progent can enable you to build a secure and highly available network foundation for your vital business software based on Microsoft Windows such as Microsoft Office XP, Office 2003, and Office 2000.

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    Progent's Microsoft-certified professionals provide computer support and IT consulting expertise for Exchange 2003 Server, Windows Server 2003, and for the entire family of Microsoft server platforms. Progent's upgrade, configuration, management, and troubleshooting services for Microsoft Exchange Server 2003 include planning, installation, project management, onsite and remote troubleshooting, Help Desk Call Center support, expert security evaluation, and comprehensive network management outsourcing.

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    Cisco's Firepower NGFWs Firewalls provide a significant performance improvement compared to Cisco's popular ASA 5500-X firewalls and offer unified control of advanced cybersecurity capabilities like application visibility and control, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can help your organization to plan and carry out a smooth migration to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower appliances with Cisco's cloud-based services to build and centrally control network environments that span branch offices, data centers, and cloud resources.

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    Progent's Power BI consultants can assist your business to plan, install, maintain, enhance or debug your Power BI solution. Progent can also help you to prep your source data for Power BI visualizations. Progent can help you implement and administer an on-premises, cloud, or hybrid network model for Power BI.

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    For enterprises with branch offices in or any region served by Progent's engineers, Progent's Microsoft-Premier network consulting professionals and authorized Cisco network specialists can provide a range of network support services such as project planning, Sarbanes Oxley compliance, office relocations, enterprise security, system design, local or phone-based emergency support, and troubleshooting for collocation hosting environments. A Progent IT architect can show you how to design a multi-site network that makes smart use of co-location facilities and Internet data centers. Progentís Microsoft Certified consultants can help major corporations design, deploy and support major rollouts of the latest releases of Microsoft technology such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise editions of Windows. Progentís Cisco Certified Internetwork Expert and CCNP consultants can help you configure Cisco products for connectivity solutions that incorporate simple, high-speed, integrated, and remote networking.

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    Private Cloud Solutions Specialists

    Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small or mid-size company's production servers in a solution that gives the maximum degree of availability and scalability and is in addition simple to migrate to any data center. ProSight Virtual Hosting and management options are built upon proven virtualization platforms that allow small and midsize businesses with mixed- platform IT systems to save dramatically on the expense of capital investments, infrastructure maintenance, and IT administration while benefiting from world-class fault tolerance and an unprecedented degree of vendor flexibility.

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    Progent's ProSight Email Guard solution uses the technology of top information security companies to provide centralized control and comprehensive protection for all your email traffic. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with a local security gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. The Cloud Protection Layer serves as a first line of defense and blocks most unwanted email from making it to your security perimeter. This reduces your exposure to inbound attacks and conserves network bandwidth and storage. Email Guard's on-premises gateway appliance provides a further level of inspection for incoming email. For outgoing email, the local gateway offers AV and anti-spam filtering, DLP, and encryption. The onsite security gateway can also help Exchange Server to track and safeguard internal email traffic that stays inside your corporate firewall.

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