Cisco Certified On-site and Remote Network Consulting
Hayward Enterprise IT Network Systems
For companies of all sizes in Hayward California, Progent can provide easy, quick, and economical communication with Cisco CCIE-Certified engineers. CCIEs are world-class network professionals who earn this prestigious certification only after strenuous testing overseen by Cisco. CCIEs can handle the most complicated problems associated with network integration, repair, and configuration. Progent’s CCIE-qualified professionals work directly with Cisco's internal engineers in analyzing anomalies with IOS or Cisco NX-OS utilities and coming up with workarounds or receiving software updates to correct problems. A Cisco CCIE can detect the source of computer network problems whether from hardware or applications.
Progent can provide affordable online contact with a CCIE expert so you can obtain high-level assistance for complicated network problems that are affecting your business but are outside the scope of your local IT maintenance organization. Progent's Cisco CCIE-Premier network experts can examine your network via advanced remote support utilities in order to provide fast and economical diagnosis and resolution of serious network issues.
Progent's CCIE Support Services
The vast majority of CCIEs work for large enterprises or nationwide ISPs, and consequently their skills are not easily accessible to smaller businesses. Progent is among the few consulting providers that makes CCIEs accessible to assist small and mid-size businesses. In addition, Progent offers fast contact with a CCIE remotely so you can receive timely support for complex network problems that are hurting worker productivity. To learn how to talk to a Progent CCIE for timely assistance with your network, visit Progent's online network assistance.
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
| City | Address | Phone | Link |
| Fremont | Fremont Executive Suites Newark, CA 94560 |
(510) 933-0400 | Fremont Network Support Services |
| Hayward | 26250 Industrial Blvd Hayward, CA 94545 |
(510) 300-1400 | Hayward Network Support Services |
| Oakland | 1300 Clay Street Oakland, CA 94612 |
(510) 899-7400 | Oakland Network Support Services |
| Palo Alto | 3790 El Camino Real Palo Alto, CA 94306 |
(650) 543-0400 | Palo Alto Network Support Services |
| Pleasanton | 4695 Chabot Dr, Suite 200 Pleasanton, CA 94588 |
(925) 621-2400 | Pleasanton Network Support Services |
| San Francisco | 388 Market Street San Francisco, CA 94111 |
(415) 321-5400 | San Francisco Network Support Services |
| San Jose | 2570 N. First Street, 2nd Floor San Jose, CA 94131 |
(408) 240-9400 | San Jose Network Support Services |
| San Mateo | 1900 S Norfolk, Suite 350 San Mateo, CA 94403 |
(650) 931-2400 | San Mateo Network Support Services |
| Walnut Creek | 1261 Locust St Walnut Creek, CA 94596 |
(925) 362-2400 | Walnut Creek Network Support Services |
Cisco's extensive family of both new and vintage connectivity devices familiar to Progent includes ASA 5500 Series Firewalls and PIX 500 Series Firewalls, the Catalyst Firewall Services Module, secure broadband and integrated services (IS) routers, wireless access points and bridges, Cisco Meraki cloud-managed APs and distribution switches, Voice over IP (VoIP) phones and systems, Catalyst and Nexus series switches, plus security and Virtual Private Network (VPN) technology. With the resources of one of the largest teams of Cisco-premier CCIE consultants of any independent support company, Progent has priority access to Cisco's engineering support specialists and Cisco's advanced learning resources to keep at the vanguard of network solutions.
In order to find out more details about Progent's online and on-premises support for Cisco network technology, choose a topic:
- Introduction to Progent's Cisco Expertise
- Fast Online Support from a Cisco Certified Internetwork Expert (CCIE) Engineer
- Cisco Firepower Series Firewalls: Integration and Troubleshooting Expertise
- ASA 5500-X Firewall with Cisco Firepower Services: Integration and Troubleshooting Support
- ASA 5500 Firewalls Troubleshooting Expertise
- Cisco PIX 500 Series Firewall Management Help
- Cisco Routers Configuration and Troubleshooting Support
- Cisco Wireless Consulting Help
- Aironet Access Points Consulting Services
- Cisco Small Business WiFi Access Points Deployment Services
- Cisco WiFi Controllers Consultants
- Meraki APs Design Help
- Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Integration and Troubleshooting
- Cisco Voice over IP Phones and IP Video Phones Consulting and Cisco Wireless IP Phone Integration
- Cisco Jabber Integration Services
- Catalyst Switches Configuration and Maintenance Expertise
- Nexus Switches Deployment Expertise
- Meraki MS Switches Support and Troubleshooting Expertise
- Cisco VPN and Security Setup and Troubleshooting Expertise
- SIP and CUBE Infrastructure Solutions: SIP Trunking and CUBE Integration Expertise
- Design Solutions for Cisco-powered Datacenters
- Infrastructure Optimization Services for Service Providers
- Streamlined Management Strategies for Cisco-powered Environments
- NetApp and Cisco Private Cloud Architecture Consulting Services
Progent also offers a wide range of IT services in critical areas to help businesses to convert Cisco infrastructure products into an integrated IT system that delivers competitive advantage. Some of the services available from Progent's experts include project management expertise, VMware vSphere and vCloud deployment, VMware Site Recovery Manager (SRM) application continuity consulting, VMware NSX network virtualization design and management, Windows Server 2019 migration consulting, Microsoft Windows Server 2016 hybrid cloud/on-premises solutions, Microsoft Hyper-V consulting, disaster recovery planning and testing, Windows Server 2012 R2 support, network security vulnerability assessment, database administration and application expertise, and temporary CIO consulting services.
Progent can also assist your IT team you to design, implement, manage and troubleshoot enterprise hybrid cloud solutions that combine physical and cloud-based infrastructure and that use Cisco technology. (Find out about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud planning and integration expertise.)
By providing a convenient full-service resource for network generalists and application experts, Progent can tailor fast, affordable, and comprehensive IT solutions that meet the special requirements of businesses in Hayward California.
An index of content::
MCSE Expert Certified SharePoint 2016 Hybrid Consultants
SharePoint 2016 Power Pivot Computer Engineer
Progent's Microsoft-certified consultants can provide economical online and onsite consulting expertise, application development, and debugging support for businesses of all sizes who intend to upgrade to SharePoint 2016 or SharePoint Online from earlier versions of SharePoint.
NetBSD Computer Service
Remote Consulting Solaris
Progent's UNIX platform support services provide small businesses and developers help with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent can give your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of expertise offers you a convenient single consulting firm to show you how to create and maintain a secure and reliable mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat, SuSE, Debian-GNU and Mandrake.
VMware NSX Software Defined Data Center Engineers
VMware NSX Migration Services
VMware's NSX network virtualization technology allows you to create complete logical networks in software. NSX permits virtual networks to be deployed in minutes and administered with a high degree of automation regardless of the hardware used by the basic IP network. VMware Site Recovery Manager (SRM) allows automated disaster recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. Site Recovery Manager also enables non-intrusive testing for disaster recovery, updates and fixes and can generate audit reports to verify full service restoration, validate SLAs and prove compliance. When used with VMware's NSX virtual network platform, VMware Site Recovery Manager can rapidly restore the entire logical network topology at the recovery datacenter. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to assist you to plan, configure, test and manage a DR system based on VMware Site Recovery Manager and VMware NSX.
Access to External Support Databases Online Consulting
Company-wide Standards for Best Practices Outsourced IT Management Services
Progent’s team of Microsoft and Cisco Certified experts average more than ten years of hands-on professional experience, at the forefront of network support, executing a broad variety of technical tasks for an extensive array of businesses. Each Progent support professional shares a proven set of personal best practices that are incorporated into shared leading practices training that Progent instills in its consulting personnel. This means that you get not just expert technical skills, but also a consultant with field-tested approaches for applying technical knowledge to solve actual network problems rapidly.
Chief Information Officer Computer Consultant
Best Part-Time CIO Online Support
Progent can provide the temporary services of a seasoned Chief Information Officer to offer strategic direction to assist you select and support IT solutions appropriate for your current situation and that can be a firm foundation for your growth. Progent's temporary CIO consulting services provide economic leverage to organizations who want to optimize the benefits from their network investment but who are without the budget or hesitant to take on one more executive-level position to their full-time staff. Since Progent is vendor-agnostic, with a large staff of consultants certified to support all leading operating systems and connectivity technologies plus a broad selection and business software, Progent is in an ideal position to offer objective recommendations along with expert technical support for developing information systems that fit the particular needs of your business.
Microsoft Certified Installer
Microsoft Certified Small Business Computer Consulting Firm
Progent is a Microsoft Certified Partner with accredited competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who receive the highest customer endorsement and are afforded the closest working relationship with Microsoft. The understanding, skills, and commitment needed to achieve the status of Microsoft Certified Partner pays dividends to Progent's clients by allowing Progent to offer your company more complete solutions for your IT network.
Dynamics GP Power BI Remote Support
Great Plains Migration Online Support Services
important characteristics of Microsoft Dynamics GP/Great Plains accounting include a modular design that allows you to buy just the components you need, a standards-based foundation built on Microsoft technologies to secure your investment and provide a highly interconnected environment, enhanced reporting capabilities that allow you to monitor all operations, revenues and expenses and sales trends, compatibility with Microsoft Office to speed access to corporate data, the capability to integrate information from almost any database or desktop software into Microsoft GP, and an open architecture that makes it easy to create specialized applications. Progent can help you set up and maintain a reliable, protected server and communications infrastructure to support Dynamics GP, and can offer experienced GP support professionals to show you how to turn the advanced features of Microsoft Dynamics GP accounting into a high-value business solution.
Office 365 and iPhones Remote Troubleshooting
Office 365 Exchange migration Professional
Progent can assist you to understand the wealth of subscription plans offered with Office 365 and integrate your information network with Office 365 so you realize top business value. Progent offers expertise with cross-vendor environments that include Windows, macOS, and Linux technology. Progent can also help you to build and maintain hybrid solutions that transparently combine on-premises and cloud-based resources.
QTS/Herakles Internet Data Center Professional
QTS Sacramento Data Center Consultant Services
The QTS (formerly Herakles) Colocation Center facility is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are now using the QTS data center as a colocation site or if you are considering moving your primary or disaster recovery equipment to Herakles/QTS, Progent offers a range of budget-friendly consulting services that include colocation relocation, system installation and upgrades, network improvements, comprehensive project management services, virtual server configuration, remote monitoring, centralized system administration, application development, business continuity planning and testing, security evaluation, and the use of the Progent Test Lab.
Support Specialist SMB
Mid-sized Office Network Specialist
Progent provides technical services for mid-size businesses who have 100 to 250 network users. The medium size business or work group has traditionally been an overlooked segment of the market for IT support expertise. The cost structures and service access practices of major outside service firms make them too costly for the typical mid-size business or small medium business (SMB), which commonly has a modest IT budget with which to maintain an IT network whose advanced technology and sophistication are often similar to the networks of far bigger enterprises. Progent's support delivery model, which takes full advantage of online support, virtual network technology and 24x7 network monitoring, significantly lowers the IT maintenance costs of a small-medium business while providing the mid-size company with big-company service from professional, world-class experts with background in a broad range of midsized business technologies. If your mid-sized company or small business is searching for the quality of network help needed by a mid-size office without paying enterprise costs, you need Progent.
IT Training Engineer
Cisco and Microsoft Certified Information Transfer Consulting
Progent practices information transfer from Progent's support experts to customers. By teaching customers to resolve problems that are within their comfort zone, Progent can concentrate on providing hard-to-find skills where Progent faces little competition. Small companies who utilize familiar freelance service providers or who employ internal support staffs benefit when Progent transfers information about new technology and tested methodologies to make their IT environments more reliable, secure, and efficient.
24 Hour Windows and Solaris IT Consultant
UNIX, Windows Professionals
If your business computer system mixes UNIX, Linux or Solaris platforms with Microsoft Windows, Progent can show you how to integrate your IT resources into a unified environment that permits all your operating systems to run side by side for simple management, transparent information exchange, high availability, enhanced performance, and strong protection. Progent's UNIX/Linux/Solaris and Windows integration support offerings include network infrastructure integration and support, support for Windows services for UNIX, online network monitoring and management, online technical help and troubleshooting, in-person technical support, and Help Desk Call Center services.
Penetration Testing Cybersecurity Company
Stealth Penetration Testing Security Auditor
Stealth intrusion testing is a key part of any overall network security strategy. Progent’s security experts can perform extensive penetration checks without the awareness of your company's internal IT resources. Unannounced penetration testing shows whether existing security defense systems such as intrusion incident warnings and event log analysis are properly set up and consistently monitored.
Hyper-V 2016 Migration Support
Hyper-V 2016 Linux Network Consultants
Hyper-V 2016 incorporates core features initially developed for and proven on Microsoft Azure, among the world's largest public clouds. This significantly enhances the ability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises environments by enhancing security, availability, scale, manageability, dependability and recoverability. Progent’s Microsoft-certified consulting team can help you to assess the benefits of Hyper-V 2016 for your organization, set up pilot systems to confirm the ability of Hyper-V 2016 to run your vital workloads, design an efficient network architecture for a cloud-centric or hybrid deployment, develop and execute a smooth migration plan, train your IT administration and support personnel, and deliver as-needed consulting and debugging services to make sure that your Hyper-V 2016 solution gives you maximum business benefit.
ProSight Remote Desktop Monitoring On-site Technical Support
After Hours Automated Desktop Monitoring Integration Services
ProSight LAN Watch is Progent’s server and endpoint remote monitoring managed service that uses advanced remote monitoring and management technology to keep your network operating at peak levels by tracking the health of vital assets that power your information system. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your designated IT management staff and your assigned Progent consultant so any potential problems can be addressed before they have a chance to disrupt your business.
CCIE Expert Certified Small Business WAP361 Support
Small Business WAP131 Engineer
Cisco's Small Business series of wireless access points are Linux-powered units engineered as value-priced wireless solutions for light workloads. Progent's Cisco CCIE-certified wireless infrastructure consultants offer remote or on-premises configuration and debugging support to help you to plan, implement, upgrade, tune, administer and troubleshoot Cisco Small Business Wi-Fi access point deployments of any scale or architecture.
24-7 Windows 7 Engineers
Consultants Windows 7 Help Desk
Progent's certified consultants offers remote and onsite consulting expertise to help your company to manage, maintain, and troubleshoot computers based on Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, data and identity protection, backup and restore, remote connectivity, mobile device integration, Wi-Fi network design, and remote network monitoring and alerts.
Design Microsoft Azure Virtual Machines
Microsoft Azure firewall configuration Programming Firms
Progent can help small businesses to move all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT management and reduce hardware expense. Azure offers a comprehensive library of cloud services and Progent can assist you to evaluate the benefits and restrictions of different cloud networking models you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and local apps and network infrastructure and ensure you sidestep the typical mistakes small organizations make when moving to the cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also help you to configure perimeter firewalls and VPN tunnels and to manage iPhones and iPads and Android handhelds.
Remote Support Services Small Business 300 AP
Consultant Services Small Business Wireless AP
Cisco's Small Business 100, 300 and 500 series of wireless access points are Linux-based units engineered as entry-level wireless APs for light workloads. Progent's Cisco CCIE-certified wireless network infrastructure experts offer remote or on-premises integration and debugging support to assist your organization to design, configure, update, optimize, administer and troubleshoot Cisco Small Business Wi-Fi access point deployments of any size or topology.
Best Consultant Services Mandrake Linux
Consultants PCLinuxOS Linux
Progent's Linux support services provide small and mid-size companies and software developers help with managing and maintaining Linux systems that coexist with Microsoft-based technology. Progent offers your organization access to Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of experience provides you with an easy single source to show you how to build and manage a secure and reliable cross-platform network and communications solution that supports Linux and Microsoft coexistence by integrating MS Windows with major Linux platforms including RedHat, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware.
Amazon AWS hybrid cloud integration Programming
Top Quality Hybrid cloud solutions Consultant
Progent can provide advanced remote consulting services to help organizations connect their information networks with leading public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can assist you to plan and administer cost-effective environments that can include Windows and Linux systems and apps in either cloud-based solutions or in hybrid architectures that seamlessly combine physical resources as well as cloud services. To help you to incorporate public cloud services with physical datacenters, Progent can provide a range of public cloud integration services that include Azure hybrid cloud design and integration services, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has over 15 years of background providing high-level consulting support online, and Progent can help you complete your cloud migration initiatives quickly and affordably.
ASA Firepower Information Technology Consulting
Biggest Setup and Support Cisco Firepower integration
Cisco's Firepower NGFWs Firewalls deliver a major performance boost compared to Cisco's popular ASA 5500-X firewalls and include centralized control of advanced cybersecurity features like application visibility and control, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can assist your organization to design and execute an efficient upgrade to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower appliances with Cisco's cloud-based services to create and centrally control network environments that span local offices, data centers, and cloud resources.
SCCM Application Management Network Consultant
Integration Support SCCM Primary Site
System Center Configuration Manager automates software deployment and updating, centralizes security and compliance settings management, keeps track of network resources, guards against corporate data leakage, performs health monitoring, enables secure end-user self service, and offers a common control mechanism for managing multi-operating system ecosystems based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Azure cloud integration specialists can help your organization with any facet of designing, implementing, operating and troubleshooting a SCCM solution for on-premises, cloud-based, or hybrid environments.
Windows Server 2016 VM Load Balancing Help and Support
Best Expert Microsoft Certified Technical Support Services Windows Server 2016 and SCVMM
Progent's Windows Server 2016 disaster recovery experts can help your organization to plan and deploy a DR solution built around Microsoft's most advanced Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using industry-standard equipment, VM Load Balancing for improving the speed and fault-tolerance of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for easy, affordable creation of a failover cluster quorum arbitration point.
Windows Server 2000 Upgrade Consultant
Windows Server 2000 Migration Consultants
Progent's certified Windows Server 2000 consultants can provide network help and information technology consulting services for the entire family of .NET Enterprise Servers, Windows Server 2000, and Windows Server 2003. Progent's Microsoft Windows Server 2000 configuration, update, and support offerings include network design, deployment, project management, on-site and remote technical support, Call Center outsourcing, expert security consulting, turn-key outsourcing, and economical co-sourcing.
Juniper J Series Router Cybersecurity Contractor
IT Services Juniper J Series Gateway
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Mission Critical IT Applications Support Services
Server Consolidation Support and Setup
With virtual servers, companies are able to operate multiple virtual servers on one actual server. Virtualization technology enables companies to enjoy all the advantages of server isolation, while avoiding the expense that goes with buying additional server equipment. Virtual servers are the critical technology for building private clouds, which provide major advantages including reducing the costs of hardware, datacenter facilities, and management while improving data protection, network availability, and recoverability. Other key server management options are network monitoring software, Windows Server Update Services, and remote server management hardware. Progent's certified server management specialists can help you in all aspects of server virtualization and management to allow your business to cut expenses and conserve time.
MetroCluster Switch Integration Specialist
NetApp MetroCluster Disaster Recovery Consultants
Progent can provide enterprise customers the services of a NetApp-certified consultant to deliver online or on-premises support for NetApp's complete line of SAN storage products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVault and OSSV continuous backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Areas of NetApp SAN solutions supported by Progent include SAN dsign, hybrid-cloud deployment, virtualization, migrations, non-disruptive patching, storage management, security and compliance, high availability, and remediation. Progent can provide Level 3 support to assist you to take care of problems with NetApp SAN storage deployments efficiently based on leading practices.
Microsoft Active Directory Professionals
24 Hour Microsoft AD Consultant Services
Windows Enterprise Directory requires significant field experience to integrate optimally across a large corporation. Progent’s Microsoft Premier consultants are experienced in designing, deploying, and troubleshooting sophisticated Microsoft Enterprise AD projects. Progent’s areas of proven competence with Microsoft Windows Active Directory include replication problems, multi-domain partition configurations, correcting corrupted AD objects, dealing with residual legacy software configuration objects in production AD environments, and fixing unsuccessful installations of Active Directory and Active Directory-associated applications.
Oracle RDBMS Development Group
Oracle RDBMS Expert Development
Progent can provide affordable remote access to an authorized Oracle database administration consultant or an Oracle application programmer. Progent offers comprehensive database administration services for all versions of Oracle including 10g and 11g and can also assist you to design, create, update, or troubleshoot Oracle applications based on SQL and PL/SQL. Progent also can provide consulting for Data Guard replication tools and ASM file/volume manager.
IP Address Management Online Help
24/7 ProSight Automatic Network Mapping Integration
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized businesses to diagram, monitor, optimize and troubleshoot their connectivity hardware such as routers, firewalls, and load balancers as well as servers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology maps are always updated, copies and manages the configuration information of virtually all devices on your network, tracks performance, and sends alerts when problems are discovered. By automating time-consuming network management processes, ProSight WAN Watch can knock hours off ordinary tasks like network mapping, expanding your network, finding devices that require critical updates, or isolating performance bottlenecks.
Consult VMware Server Consolidation
Biggest VMware GSX Server Consultant
Progent can provide the assistance of a certified VMware VCDX expert to help your organization design, deploy, administer and troubleshoot VMware vSphere and vCloud-powered virtualization solution for on-premises networks, cloud environments, or hybrid cloud systems. Progent offers advanced expertise for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery and application continuity. Progent offers extensive experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud used for managing private and hybrid cloud environments that provide maximum uptime, data security, and application mobility.
Integration Online HelpDesk Call Center
Largest Online Help Desk Support Outsourcing
The Contact Center support delivery structure adopted by Progent offers small and midsize organizations an affordable alternative to dependence on freelance consultants by offering extensive technical knowledge shared by numerous engineering teams, optional round-the-clock availability of urgent assistance, fast escalation to appropriate engineers for handling the most complex problems, support consistency and dependability, quick follow-up overseen by veteran IT service managers, a selection of convenient techniques for initiating service tasks, plus excellent process transparency made possible by trouble ticket updates and accessible via a web portal.
Setup and Support Office 365 mail flow
Exchange Online Archiving Online Support Services
Progent can assist you to understand the wealth of subscription options available with Office 365 and configure your information network with Office 365 so you realize maximum business value. Progent supports multi-vendor networks that include Windows, macOS or OS X, and Linux operating systems. Progent can also help you to create and manage hybrid solutions that seamlessly combine local and cloud-based products and services.
Check Point Power-1 Firewall Computer Security
Best Check Point VPN-1 Cybersecurity Organization
Progent's Check Point consultants can show you how to choose and configure Check Point Firewall software and hardware powered by Check Point's security platform to offer an affordable and effective security defense for your corporate network. Progent can also help you configure other Check Point products including ZoneAlarm and Check Point Power-1 appliances with security products from other suppliers and provide a single source for on-going network support, administration, education, and consulting expertise.
ransomware incident response Consultant
Consultant Services ransomware prevention
The ProSight Ransomware Preparedness Report service is a low-cost service based on a brief interview with a Progent backup/recovery expert. The interview is intended to help evaluate your organization's preparedness either to defend against ransomware or recover quickly from a ransomware incident. Progent will consult with you directly to gather information concerning your current antivirus tools and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to build a cost-effective security and backup environment that reduces your vulnerability to a ransomware attack and aligns with your company's requirements.
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