For immediate remote help with computer security issues, businesses in Hayward California can find world-class troubleshooting by contacting Progent's certified security engineers. Progent's remote service consultants are ready to provide effective and low-cost assistance with security issues that are impacting the productivity of your network. Progent's accredited security engineers are premier to provide help for environments based on Microsoft, Linux, Apple macOS and OS X, Solaris, and major versions of UNIX. Progent's broad selection of consulting services covers firewall technology, email filtering and encryption, secure network architecture, and disaster recovery planning. Progent's technical support team has been awarded the world's top security certifications including Certified Information Security Manager and Information System Security Architecture Professional.

Progent provides online security expertise on a per-minute model with no minimum minutes and without additional fees for setup or off-hour service. By charging per minute and by delivering top-level help, Progent's billing structure keeps expenses low and avoids situations where simple fixes entail big bills.

Our Network Has Been Attacked: What Can We Do?
Network Security Consulting FirmIf your business is now fighting a security emergency, go to Progent's Urgent Remote Computer Help to see how to receive fast help. Progent maintains a team of veteran network security experts who offer online and onsite support that includes containment, mitigation, recovery, forensics, and hardening of your security profile to protect against future exploits.

For businesses that have planned carefully for a security breech, the formal incident response procedure outlined by Global Information Assurance Certification is Progent's approved method of responding to a serious security penetration.

Overview of Progent's Security Support Services
Managing computer security and preparation for recovering critical information and functions following an attack requires an on-going effort that entails an array of tools and procedures. Progent's certified security engineers can help your organization at all levels in your efforts to guard your information network, ranging from security audits to creating a complete security strategy. Key areas covered by Progent's security consultants include Security Planning and Implementation, Information Recovery and Security Failure Analysis, and Outsourced Protection from E-mail-Borne Spam and Viruses.

Planning and Implementing Secure Networks
Any business ought to develop a carefully considered security plan that incorporates both preventive and reactive activity. The proactive strategy is a collection of steps that helps to minimize vulnerabilities. The post-attack plan defines procedures to assist IT staff to assess the damage resulting from a breach, remediate the damage, record the experience, and revive network functions as quickly as possible. Progent can advise you how to design security into your company processes. Progent can set up auditing utilities, create and build a safe network infrastructure, and propose processes and policies to maximize the safety of your information system. Progent's security experts are ready to help you to set up a firewall, design protected remote access to email and information, and install an efficient virtual private network.

If your company is interested in an affordable way for jobbing out your security administration, Progent's 24x7 Monitoring Services include non-stop online server tracking and quick resolution of problems.

Hybrid Cloud Solutions
Progent can help your company you to design, deploy, administer and troubleshoot enterprise hybrid cloud solutions that include physical and cloud-based resources and that are compliant with regulatory security standards. (Learn about Progent's Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud planning and integration expertise.)

Data Restoration and Security Forensics
Progent has skill in restoring networks and computers that have been compromised, are suspect, or have ceased to function as a result of a security penetration. Progent can help evaluate the damage caused by the assault, return your company to normal functions, and retrieve information lost as a result of the breach. Progent's security specialists can also manage a comprehensive failure analysis by examining event logs and utilizing other advanced assessment techniques. Progent's experience with security consulting minimizes your business disruption and allows Progent to suggest efficient measures to avoid or mitigate future attacks.

Ransomware Cleanup and Recovery Services
Progent offers the services of seasoned ransomware recovery consultants with the skills to reconstruct an environment that has suffered an attack by a ransomware virus like Ryuk, WannaCry, NotPetya, or Locky. For more information, visit ransomware removal and recovery expertise.

Progent's Low-Cost Managed Services for Information Assurance
Progent's low-cost ProSight family of network management outsourcing services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. Managed services offered by Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior-based analysis tools to defend endpoints and physical and virtual servers against modern malware attacks like ransomware and email phishing, which easily get by traditional signature-matching anti-virus tools. ProSight ASM protects on-premises and cloud resources and offers a unified platform to manage the entire malware attack lifecycle including blocking, identification, containment, cleanup, and forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection managed services deliver economical multi-layer security for physical and virtual servers, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and reacting to cyber threats from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alarms, device management, and web filtering via cutting-edge tools incorporated within one agent accessible from a single control. Progent's security and virtualization experts can assist your business to plan and configure a ProSight ESP deployment that meets your organization's unique requirements and that helps you prove compliance with legal and industry data protection standards. Progent will assist you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require immediate attention. Progent's consultants can also assist you to set up and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange email filtering.

ProSight Data Protection Services: Managed Backup
ProSight Data Protection Services from Progent offer small and medium-sized businesses an affordable end-to-end solution for secure backup/disaster recovery. For a fixed monthly cost, ProSight DPS automates and monitors your backup processes and enables rapid recovery of critical data, apps and VMs that have become lost or corrupted due to component failures, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's cloud backup consultants can provide world-class support to set up ProSight DPS to to comply with government and industry regulatory standards such as HIPAA, FINRA, and PCI and, when necessary, can help you to recover your business-critical information. Learn more about ProSight DPS Managed Backup and Recovery.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of leading data security companies to deliver web-based control and world-class protection for your email traffic. The powerful structure of Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer acts as a preliminary barricade and blocks most threats from making it to your network firewall. This decreases your vulnerability to inbound attacks and conserves network bandwidth and storage space. Email Guard's on-premises gateway device adds a further level of inspection for incoming email. For outbound email, the local gateway offers AV and anti-spam protection, DLP, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays within your corporate firewall. For more information, visit Email Guard spam filtering and data leakage protection.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a secure fault tolerant data center on a fast virtual host configured and managed by Progent's IT support professionals. Under the ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system software, and the apps. Since the system is virtualized, it can be ported immediately to a different hosting solution without requiring a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, you are not locked into a single hosting service. Learn more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and safeguard information about your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By updating and managing your IT documentation, you can save as much as 50% of time spent looking for critical information about your IT network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents related to managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether youíre planning enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you require as soon as you need it. Find out more details about ProSight IT Asset Management service.

Specialized Security Services Offered by Progent
Progent's veteran engineers offer world-class consulting support in key facets of IT security including:

Vulnerability Evaluation and Security Compliance Testing
Progent offers experience with information risk auditing software such as Microsoft Baseline Security Analyzer or LANguard for performing a variety of comprehensive network tests to reveal possible security problems. Progent has broad experience with these tools and can help you to understand audit reports and respond appropriately. Progent's security engineers also provide web software validation and can perform expert evaluation of corporate-wide security to assess your company's compliance with important industry security standards including FISMA, NIST, and ISO 17799. Also, Progent can assess the strength of your wireless protection covering in-place wireless equipment plus mobile devices. Get more information about Progent's Information Risk Audits and Compliance Assessment.

Cisco Security, PIX and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Support
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals (CCNPs) can deliver in-depth technical services for Cisco's complete range of protection and VPN solutions such as PIX 500 Series Firewalls and ASA 5500 Series Firewalls, Catalyst FWSM, secure broadband and integrated services (IS) routers, wireless access points and bridges, Cisco Meraki cloud-managed APs, and Catalyst switches. Get additional information concerning Cisco Security, Virtual Private Network (VPN) and Wireless Support.

Other Firewall and Virtual Private Network (VPN) Consulting Services
In addition to supporting a wide range of security technologies available from Microsoft and Cisco, Progent offers companies of any size top-level consulting for products from other major firewall and Virtual Private Network (VPN) suppliers. Progent's engineers can provide:

Stealth Intrusion Testing Services
Stealth intrusion testing is a vital method for helping organizations to understand how exposed their information systems are to serious attacks by revealing how well corporate security policies and technologies stand up against authorized but unannounced penetration efforts launched by seasoned security engineers using the latest hacking methods. Learn the details concerning Progent's Penetration Testing Services.

CISM Security Support Expertise
Certified Information Security Manager (CISM) Engineers for Hayward CaliforniaCISM identifies the fundamental competencies and international benchmarks of service that IT security professionals are required to master. CISM provides business management the confidence that consultants who have been awarded their CISM have the background and skill to offer effective security administration and engineering services. Progent can offer a CISM consultant to assist your organization in critical security areas such as data protection governance, vulnerability assessment, data security process management, and incident response management.

Read more information concerning Progent's CISM Security Support Expertise.

Certified Information Systems Security Professionals (CISSP) Security Consulting Expertise
CISSP Premier Network Security Specialists for Hayward CaliforniaProgent's Certified Information Systems Security Professionals (CISSPs) are security specialists who have been awarded CISSP status as a result of verified professional work, extensive study, and formal examination. CISSP qualification indicates mastery of an international standard for information security. ANSI has given the CISSP credential accreditation in the field of information security under ISO/IEC 17024. Areas of expertise included within CISSP include security administration procedures, security design and models, access permission methodology, software development security, operations security, hardware security, encryption, telecommunications, network security, and business continuity planning.

Find out more details concerning Progent's Certified Information Systems Security Professionals (CISSP) Support Expertise.

CISSP-ISSAP Certified Experts for Secure Network Architecture
CISSP Information Systems Security Architecture Professionals (ISSAP) for Hayward CaliforniaProgent's ISSAP Premier security experts are specialists who have been awarded ISSAP certification after rigorous testing and significant experience. field experience with network security design. ISSAP security experts have acquired in-depth knowledge of access control mechanisms and methodologies, telecommunications and network infrastructure protection, cryptography, requirements analysis, BCP and disaster recovery, and physical security integration. Progent's ISSAP-premier security experts can assist your business with all aspects of architecture security.

Read additional information about Progent's ISSAP Accredited Secure System Architecture Consulting Services.

CISSP-ISSEP Premier Cybersecurity Engineering Experts
CISSP-ISSEP certified Cybersecurity ExpertsCybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide enterprises with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the skills of a certified CISSP-ISSEP cybersecurity consultant to help your organization to utilize modern system security engineering theory and processes in system development, evaluate system security designs according to cybersecurity engineering leading practices, create viable system designs that incorporate compliant security features for all critical system functions, develop effective configuration strategies to provide operational security, perform comprehensive risk analysis, and recommend realistic security models that balance your operational goals with your company's tolerance for risk.

Learn the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.

Certified Information Systems Auditor Consulting Expertise
Certified Information Systems Auditor (CISA) Experts for Hayward CaliforniaThe Certified Information Systems Auditor (CISA) credential is a globally recognized qualification that signifies expertise in information system security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA credential has candidates undergo an extensive examination administered by the ISACA international professional group. Progent offers the expertise of a CISA-Premier security engineer trained to help businesses in the areas of IS audit services, IT administration, systems and architecture lifecycle, IT support, protecting information assets, and disaster recovery preparedness.

Get the details about Progent's Certified Information Systems Auditor (CISA) Professional Services.

CRISC-certified Risk Mitigation Specialists
CRISC IT Risk Consultants for Hayward CaliforniaThe Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA in 2010 to verify a consultant's skills to plan, implement, and maintain IS control mechanisms to mitigate risk. Progent can provide the expertise of a CRISC-certified consultant to help you to create and carry out a workplace continuity or disaster recovery plan that follows leading practices promoted by CRISC and geared to align with your organization's risk tolerance, business goals, and budgetary guidelines. Progent's risk management services are a good fit the services provided by Progent's CISA-Certified consultants for impartially auditing your IS control design and also with the expertise of Progent's CISM-certified support professionals for defining security policies and procedures.

Read more information about Progent's CRISC-certified Network Risk Mitigation Services.

GIAC Consulting Expertise
Security Consultants with GIAC Certification for Hayward CaliforniaGlobal Information Assurance Certification was founded in 1999 to validate the skill of IT security professionals. GIAC's mission is to assure that an accredited professional possesses the knowledge needed to deliver services in important areas of network, information, and application software security. GIAC certifications are recognized by companies and government organizations all over the world including U.S. NSA. Progent offers the help of certified consultants for any of the network security services addressed within GIAC certification topics including auditing networks, security incident handling, traffic analysis, web services security, and SIEM solutions.

Read more information concerning Progent's GIAC Information Assurance Expertise.

Get in Touch with Progent for Computer Security Support
If your organization is situated in Hayward California and you're trying to find computer security engineering help, phone Progent at 800-993-9400 or refer to Contact Progent.

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
(510) 300-1400 Hayward Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
(925) 362-2400 Walnut Creek Network Support Services




An index of content::

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    SCCM 2012 Central Administration Site Computer Consultant

    Progent's Microsoft-certified consultants can help your business to prepare for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can help you to upgrade smoothly to Configuration Manager 2012 from a legacy device management platform or assist you to modify your current SCCM 2012 ecosystem to accommodate your evolving business needs. Also, Progent can help you to create a software foundation that extracts the most value from SCCM 2012 by delivering expertise with related Microsoft platforms such as Active Directory Domain Services, SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).

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    Progent's CISSP-premier cybersecurity consultants can assist organizations of any size with any facet of IT security. Progent can create efficient security systems that protect a small business from advanced threats or Progent can design, configure, and monitor an end-to-end security environment for hybrid networks that accommodate local, remote, and mobile clients accessing network resources distributed over multiple physical sites and public and private clouds.

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    ProSight LAN Watch is Progentís server and endpoint monitoring managed service that uses state-of-the-art remote monitoring and management techniques to help keep your network operating efficiently by tracking the health of vital assets that drive your information system. When ProSight LAN Watch detects an issue, an alert is sent automatically to your designated IT personnel and your assigned Progent engineering consultant so that all potential issues can be addressed before they have a chance to impact productivity.

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    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system running efficiently by tracking the health of critical assets that drive your network environment. When ProSight LAN Watch detects an issue, an alarm is transmitted immediately to your specified IT staff and your assigned Progent consultant so any looming issues can be addressed before they have a chance to impact productivity.

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    Online Help Cisco Firepower NGFW Firewalls

    The current Cisco ASA 5500-X Family of firewalls with Firepower Services deliver significantly more performance than Cisco's previous firewalls and have replaced the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-certified CCIE network consultants can assist your company to maintain your current PIX or Cisco ASA 5500 firewalls or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, deploy, optimize, administer and debug firewall solutions based on Cisco ASA firewalls with Firepower Services.

  • Collocation Information Technology Consulting Co-Location Support and Setup

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    24 Hour ASA Firewall with Firepower Support and Integration

    The new ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver significantly more bang for the buck than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-premier CCIE network experts can help your company to maintain your existing PIX or ASA 5500 firewalls or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, deploy, tune, administer and troubleshoot firewall solutions built around Cisco ASA firewalls with Firepower Services.

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  • Database Professionals Database DBA On-site Support
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    ProSight LAN Watch is Progentís server and endpoint remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your network operating efficiently by checking the state of critical devices that drive your IT network. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your specified IT management personnel and your assigned Progent consultant so that any looming problems can be resolved before they have a chance to impact your business.

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    Dynamics GP can help you grow and manage your company better by offering easy access to decision-driving information and a fast return on investment. Dynamics GP/Great Plains confers important productivity benefits including its ability to extend the presence of your organization, handle your accounting, computerize financial processes, standardize processes across your company, refine inventory control, increase order accuracy, expand revenue and minimize lead-time, and increase free cash flow. Progent can help you configure and manage a robust, safe server and communications foundation to support Great Plains, and can provide experienced Dynamics GP support professionals to make sure you derive all the benefits of your Dynamics GP/Great Plains software.

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  • Microsoft SQL Server Network Support Consulting
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    Progent's Microsoft-certified SQL Server application programmers and database administrators can provide online expertise to help businesses of all sizes to build, manage, and maintain applications based on Microsoft's SQL Server RDBMS platform and Microsoft's .NET framework. Progent's SQL Server experts offer support for any element of application development in environments that range from small business or departmental databases to N-tier VLDB applications and data warehousing.

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    Microsoft Windows Active Directory requires significant hands-on experience to configure efficiently across an enterprise. Progentís Microsoft Premier consultants are experienced in designing, integrating, and troubleshooting sophisticated Microsoft Enterprise Active Directory installations. Progentís fields of expertise with Microsoft Windows Active Directory include replication problems, multi-domain partition design, repair of corrupted Active Directory objects, cleaning up legacy beta version configuration objects in production Active Directory systems, and repair of unsuccessful installations of Active Directory and Active Directory-associated programs.

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    Key characteristics of Dynamics GP software include a modular design that lets you buy just the functionality you need, a standardized foundation built on Microsoft technologies to protect your investment and provide a tightly integrated environment, enhanced reporting services that allow you to track all operations, income and expenses and sales trends, compatibility with Microsoft Office to enable access to business information, the ability to process data from almost any db software or workstation application into Microsoft GP/Great Plains, plus an open design that makes it possible to create custom applications. Progent can show you how to configure and support a reliable, protected server and communications network to support Microsoft Dynamics GP/Great Plains, and can provide expert GP/Great Plains support professionals to show you how to convert the advanced features of Dynamics GP accounting into a high-value business solution.

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    Progent uses a sophisticated service reporting system that records and formats detailed documentation for all billed services. Unlike many independent consultants or small support organizations who provide minimal documentation or details of tasks done, every service provided by Progent is accompanied by comprehensive documentation. Each Progent consultant has access to the support documentation transmitted by each consultant to every customer. The practice of detailing and organizing support activity results in more efficient service and avoids a variety of typical problems such as when a support client is effectively held hostage to a consultant who wonít release the keys to the kingdom.

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    If you are producing Linux-based software on a network that includes MS Windows-based servers, PCs, and office productivity products, Progent offers comprehensive network support outsourcing that allows you to concentrate on your area of high-value know-how without the continual distraction of maintaining your business network. By using automated network monitoring and by delivering online and on-site assistance as your company needs it, Progent offers an economical solution for managing an information network that features excellent reliability, protection, and performance. Progent's Linux developer support services include full-service it outsourcing, virtual server infrastructure, remote and on-premises service and troubleshooting, network monitoring, and Help Desk Call Center outsourcing.

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    Meraki MR84 Access Point Online Support Services

    Progent's Cisco Meraki wireless access point consultants offer online and on-premises support services to assist organizations of any size to plan, install, maintain, expand or repair Wi-Fi networks that include Cisco Meraki APs. Progent can help your business to set up and manage Cisco's Meraki-based Wi-Fi infrastructure for environments that range from a teleworker's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco technology such as switches, routers and ASA firewalls to create a seamless ecosystem that delivers the same connectivity, responsiveness, security, manageability and availability for wired and wireless clients irrespective of their mobility or device.

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  • Award Winning Windows Server Essentials Migration Consultancy
    Windows Server Essentials Live Migration Engineer

    Windows Server Essentials is an affordable, entry-level operating system that enables small organizations to make the move from the older stand-alone in-house datacenter to the new hybrid networking paradigm that includes both local and cloud-based software and infrastructure. Progent's consultants offer cost-effective remote consulting and technical support for Microsoft Windows Server 2012 R2 Essentials. Progent can help you to assess the possible business benefits of moving to Windows Server Essentials and adopting a hybrid on-premises/cloud design for your network environment. Progent offers full-service project management support to help you design and execute a smooth migration to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Azure Cloud platforms and services. Progent can also provide ongoing consulting help, troubleshooting, and training.

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    Progent offers national online technical support and consulting services for companies that run Apple macOS and OS X networks or whose information systems include a mix of Mac and Microsoft Windows products. Progent's consultants can provide macOS and OS X clients a variety of services including desktop assistance, upgrading to the most recent edition of macOS from other earlier versions of Apple macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone and iPad synchronization and troubleshooting, or migrating to Apple's iCloud. Online network consulting offers maximum return for your information technology budget by protecting client productivity and limiting the time billed for computer analysis and repair. Sophisticated remote support tools and skilled service specialists and consultants allow Progent to solve the majority of network issues without wasting time and expense by traveling to your location. In most of situations your IT problems can be remediated over the phone or via a mix of telephone help and online network analysis. Progent can offer the services of Cisco certified CCIE network experts and CISA premier security professionals to help you with the most challenging system issues.

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    CRISC Risk and Information Systems Control Engineers

    Progent offers the guidance of a CRISC-certified risk management consultant to help you to plan and deploy an enterprise risk management (ERM) solution based on best practices identified by CRISC and crafted to match your organization's risk appetite, business goals, and budgetary guidelines.

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    Network Consulting Online Wireless Site Survey

    Progentís Wireless Site Survey assists you to plan and implement a Wi-Fi wireless LAN customized for your facilities, providing you a WLAN that delivers the coverage, performance, capacity, QoS, data protection, and hand-off ability your business needs. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more comprehensive on-premises service.

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    Progent can provide the affordable services of online Internet connectivity experts to help your organization to assess or update your ISP services so your Internet access solution matches your business needs. Services provided by Progent include assessment of your current bandwidth utilization, carrier and plan comparison and selection, network provisioning, and overseeing a smooth switchover to a different ISP and/or service arrangement. Provisioning can include enhancing existing routers and deploying new ones, implementing firewalls, and designing fault-tolerant BGP configurations.

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    Progent has been delivering SharePoint support since the first SharePoint product was published over a decade ago, and Progent has the breadth and depth of technical knowledge to assist businesses of all sizes to design and implement a SharePoint Server 2013 deployment and create SharePoint Server 2013 applications that add significant business benefit to your IT investment. Progent's Microsoft-certified consultants can assist you to evaluate the business advantages of upgrading to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from a different collaboration environment; determine whether an in-house, online or hybrid deployment is most sensible for your organization; and pick the most appropriate version of SharePoint 2013 for your purposes. Progent offers full project management support or can assist in individual jobs associated with your SharePoint 2013 migration.

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    Small to middle size businesses can now get all the benefits of Microsoft System Center Operations Manager and in addition have fast access to Progentís Microsoft and Cisco Certified IT support experts. With Progent's affordably priced IT support packages, small and midsize organizations can select a basic Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package. Progent supports Operations Manager 2007 to provide small business information systems enterprise-class availability, protection, and productivity.

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    Progent can help small and mid-size companies to implement and troubleshoot conferencing applications to allow their telecommuters to collaborate efficiently with fellow workers and customers.

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    Progent can provide cost-effective remote support to assist businesses to access Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help you with every phase of Amazon AWS integration including requirements analysis, readiness evaluation, system design and review, pilot testing, configuration, administration, performance tuning, software license management, backup/restore mechanisms, and security.

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