For fast remote assistance with data security issues, companies in Hayward California have access to expert support from Progent's security engineers. Progent's remote support consultants are available to offer effective and affordable assistance with security issues that are impacting the productivity of your IT network. Progent's security engineers are premier to support systems powered by Microsoft, Linux, macOS and OS X, and major versions of UNIX. Progent can deliver expert help for key security and recovery technologies including AI-driven End Point Protection and Response, MDR (Managed Detection and Response), full system restore validation and testing, immutable backup, and off-site backup. Progent's wide range of consulting services encompasses firewall technology, email filtering and encryption, secure system design, and business continuity preparedness. Progent's technical support team has been awarded the world's most advanced security certifications including Certified Information Systems Auditor and Information System Security Architecture Professional.

Progent offers remote security support services on a by-the-minute basis without minimum times and no additional fees for setup or off-hour support. By charging per minute and by delivering world-class expertise, Progent's pricing structure keeps expenses low and eliminates scenarios where quick fixes turn into major expenses.

Ransomware Hot Line: 800-462-8800
Ransomware needs time to work its way across a network. For this reason, ransomware attacks are typically unleashed on weekends and late at night, when support staff are likely to be slower to become aware of a break-in and are least able to organize a quick and forceful defense. The more lateral progress ransomware is able to make inside a victim's network, the more time it takes to recover core operations and damaged files and the more data can be exfiltrated to the dark web. Progent's Ransomware Hot Line is intended to guide organizations to take the time-critical first phase in mitigating a ransomware assault by putting out the fire. Progent's remote ransomware experts can help you to identify and quarantine breached servers and endpoints and protect undamaged resources from being compromised. If your network has been penetrated by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Our Network Has Been Hacked: What Do We Do?
Network Security Consulting FirmIf you are now faced with a security emergency other than ransomware, go to Progent's Emergency Online Technical Help to find out how to get fast aid. Progent maintains a pool of seasoned network security specialists who offer remote and onsite support that includes containment, mitigation, restoration, forensics, and hardening of your security defense to protect against future attacks.

For organizations who have planned in advance for being hacked, the formal incident response model promoted by GIAC is Progent's preferred method of responding to a major security incident.

Overview of Security Services
Coordinating network security as well as staying ready for recovering vital data and systems following an attack demands a continual effort involving a variety of tools and processes. Progent's certified engineers can help your organization at any level in your attempt to guard your IT network, ranging from security evaluation to designing a comprehensive security strategy. Some technologies supported by Progent's security consultants include Planning and Implementation, Information Restoration and Security Forensics, and Managed Protection from E-mail-Borne Attacks.

Planning and Implementing Protected Networks
Every organization should develop a carefully considered security plan that includes both proactive and responsive steps. The pre-attack plan is a collection of precautions that works to reduce security gaps. The reactive strategy defines procedures to help IT staff to inventory the losses caused by an attack, remediate the damage, record the event, and revive network functions as quickly as feasible. Progent can advise you how to build protection into your business processes. Progent can set up auditing utilities, define and implement a secure network infrastructure, and propose procedures and policies that will optimize the safety of your information system. Progent's security experts are ready to assist you to configure a firewall, design protected offsite connectivity to email and information, and install an efficient VPN.

If you are interested in an affordable way for outsourcing your security management, Progent's Round-the-clock Monitoring Options include continual online system tracking and immediate resolution of problems.

Hybrid Cloud Solutions
Progent can assist your IT team you to design, deploy, manage and troubleshoot enterprise hybrid cloud solutions that include physical and cloud hosted resources and that comply with regulatory data security requirements. (Learn about Progent's Microsoft 365 Exchange Online integration with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform integration consulting.)

System Recovery and Security Forensics
Progent provides skill in restoring networks and servers that have been compromised, are quarantined, or have stopped working because of a security penetration. Progent can help determine the damage resulting from the attack, return your company to normal business operations, and retrieve information compromised as a result of the assault. Progent's security specialists can also manage a thorough failure evaluation by examining event logs and utilizing other proven assessment tools. Progent's experience with security problems reduces your off-air time and permits Progent to suggest effective strategies to avoid or contain new attacks.

Ransomware Removal and Restoration Services
Progent can provide the services of seasoned ransomware recovery experts with the knowledge to restore an environment victimized by a ransomware virus such as Ryuk, Dharma, NotPetya, or MongoLock. For more information, see ransomware removal and recovery services.

Work-from-Home Security Expertise
Work-from-Home workers typically use their own devices and usually work in a poorly secured physical area. This increases their vulnerability to malware threats and calls for judicious configuration of firewalls, AV tools, MFA-based identity verification, remote endpoint monitoring, extensive user training, and the development of security policies based on leading practices. Progent's veteran team of Work-from-home support experts can assist you to plan, configure and manage a compliant cybersecurity solution that protects vital IT assets in networks that incorporate telecommuters.

Software/Firmware Update Management Services
Progent's managed services for software and firmware patch management provide organizations of all sizes a versatile and cost-effective solution for assessing, testing, scheduling, applying, and tracking updates to your dynamic information network. Besides maximizing the protection and reliability of your computer network, Progent's software/firmware update management services permit your in-house IT team to focus on line-of-business projects and activities that derive the highest business value from your network. Learn more about Progent's patch management services.

Extended Detection and Response Based on SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centric threat management stack that includes computer learning software and professional services to provide enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint software agents can be loaded in a few minutes to protect popular endpoints against increasingly sophisticated threats such as ransomware, known and brand-new malware, trojan viruses, hacking toolkits, RAM exploits, malicious scripts, harmful macros, and living-off-the-land (LotL) attacks. Progent is a SentinelOne Partner and reseller and oversees thousands of endpoints protected by SentinelOne technology. SentinelOne is always the initial endpoint response tool deployed by Progent to provide control and visibility of a customer's network in the first stages of a ransomware recovery emergency. For additional information, see Progent's SentinelOne-powered Extended Detection and Response (XDR) solutions.

Expertise with's NodeZero Penetration Testing Solutions
NodeZero from is a cutting-edge penetration test (pentest) platform that supports continuous, concurrent, programmable testing of your network so you can expose, prioritize, remediate, and verify cybersecurity weaknesses before threat actors can take advantage of them. Progent can provide the expertise of a NodeZero Certified Operator who can assist you to use NodeZero to carry out thorough penetration tests of your network perimeter and your internal IT infrastructure in order to determine your present security profile. Progent's NodeZero experts can also help you to harden your existing network security and can assist you to plan and implement a unified cybersecurity strategy that streamlines management and delivers maximum protection for on-premises, multi-cloud, and perimeter IT resources. To find out additional information about Progent's threat assessment solutions based on on NodeZero's PEN test products, visit Consulting Support for NodeZero's PEN Test Products.

Stealth Penetration Security Testing Services
Stealth penetration testing is a key component of any comprehensive IT system security strategy. Progent's security professionals can run extensive penetration tests without the awareness of your company's in-house network support staff. Stealth penetration testing uncovers whether current security monitoring tools such as intrusion incident alerts and event history analysis are properly set up and actively monitored. Progent can provide continuous automatic PEN testing to define your internal/external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, harvested credentials, overlooked patches, and dangerous product defaults can be combined by hackers into the multi-vector attacks common to the latest strains of ransomware. Learn more about Progent's Stealth Penetration Intrusion Testing Consultants.

Progent's Fixed-price Managed Services for Information Assurance
Progent's low-cost ProSight portfolio of network management outsourcing services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring is an endpoint protection service that incorporates SentinelOne's cutting edge behavior analysis tools to guard endpoint devices and servers and VMs against new malware assaults like ransomware and email phishing, which routinely evade legacy signature-matching AV products. ProSight Active Security Monitoring safeguards local and cloud resources and provides a single platform to manage the complete threat progression including blocking, infiltration detection, containment, remediation, and forensics. Top capabilities include one-click rollback using Windows VSS and automatic network-wide immunization against new attacks. Progent is a certified SentinelOne Partner. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery powered by SentinelOne technology.

ProSight Enhanced Security Protection: Unified Endpoint Security
ProSight Enhanced Security Protection managed services deliver ultra-affordable in-depth protection for physical servers and VMs, desktops, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP provides firewall protection, penetration alarms, endpoint management, and web filtering through leading-edge tools incorporated within one agent managed from a single control. Progent's security and virtualization consultants can assist you to plan and implement a ProSight ESP environment that addresses your organization's specific needs and that allows you achieve and demonstrate compliance with legal and industry information security regulations. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require urgent action. Progent's consultants can also help you to set up and test a backup and restore system such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange email filtering.

ProSight DPS: Managed Cloud Backup and Recovery
Progent has worked with leading backup/restore product companies to create ProSight Data Protection Services (DPS), a family of subscription-based offerings that provide backup-as-a-service. All ProSight DPS services manage and track your data backup operations and allow non-disruptive backup and fast recovery of vital files/folders, applications, images, plus VMs. ProSight DPS lets your business protect against data loss resulting from equipment breakdown, natural disasters, fire, malware such as ransomware, user mistakes, malicious insiders, or software bugs. Managed backup services available in the ProSight DPS family include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup based on Barracuda dedicated hardware, and ProSight MSP360 Hybrid Backup. Your Progent service representative can assist you to determine which of these fully managed services are most appropriate for your network.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of leading data security vendors to provide centralized management and comprehensive protection for all your inbound and outbound email. The hybrid architecture of Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's cloud filter serves as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This decreases your vulnerability to inbound attacks and conserves network bandwidth and storage. Email Guard's onsite gateway appliance adds a deeper level of inspection for inbound email. For outgoing email, the onsite security gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter. For more details, visit Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication Services
Progent's Duo MFA services incorporate Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication. Duo enables single-tap identity verification on iOS, Android, and other personal devices. Using 2FA, whenever you sign into a secured application and give your password you are asked to confirm your identity via a unit that only you possess and that is accessed using a separate network channel. A broad range of out-of-band devices can be utilized as this second means of ID validation such as a smartphone or wearable, a hardware/software token, a landline phone, etc. You can register several verification devices. To learn more about ProSight Duo two-factor identity validation services, refer to Duo MFA two-factor authentication (2FA) services for an at-home workforce.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a protected Tier III data center on a fast virtual host configured and managed by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting model, the customer owns the data, the operating system platforms, and the applications. Since the system is virtualized, it can be moved easily to an alternate hosting environment without a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, retrieve and safeguard data related to your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or warranties. By cleaning up and managing your network documentation, you can save as much as half of time thrown away looking for critical information about your IT network. ProSight IT Asset Management features a common repository for holding and sharing all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether you're planning improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require the instant you need it. Learn more about ProSight IT Asset Management service.

Specialized Security Expertise Available from Progent
Progent's seasoned consultants can provide world-class consulting support in vital areas of computer protection including:

Security Vulnerability Evaluation and Security Compliance Assessment
Progent offers expertise with security evaluation utilities like Microsoft Baseline Security Analyzer and LANguard from GFI for performing a set of automatic network tests to identify potential security holes. Progent has extensive experience with these and similar utilities and can assist you to understand audit results and react appropriately. Progent's security consultants also provide web application validation and can perform expert evaluation of corporate-wide security to determine your company's compliance with important industry security specifications including FISMA, NIST, and ISO 17799. In addition, Progent can assess the effectiveness of your wireless security covering stationary wireless equipment as well as portable handsets. Get more details about Progent's Information Risk Evaluation and Compliance Assessment.

Cisco Security, PIX Firewall and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wi-Fi Support
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals (CCNPs) can provide world-class technical expertise for Cisco's complete range of security and Virtual Private Network technologies such as PIX Series Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module, secure high-speed and IS routers, wireless access points and bridges, Cisco Meraki cloud-managed APs, and Catalyst family switches. Get additional information about Cisco Security, Virtual Private Network and Wireless Help.

Other Firewall and VPN Solutions
In addition to being expert in a wide range of security technologies from Microsoft and Cisco, Progent offers companies of any size advanced consulting for products from other major firewall and Virtual Private Network vendors. Progent's engineers offer:

Certified Information Security Manager (CISM) Security Consulting Expertise
Certified Information Security Manager Engineers for Hayward CaliforniaCertified Information Security Manager (CISM) identifies the basic skills and worldwide standards of performance that IT security managers are required to master. It provides executive management the confidence that those who have earned their certification have the experience and skill to provide effective security management and consulting services. Progent can offer a CISM-certified support professional to assist your organization in key security areas including information protection governance, vulnerability assessment, data security program control, and incident handling management.

Find out more details about Progent's CISM Security Consulting Expertise.

Certified Information Systems Security Professionals (CISSP) Security Support Expertise
CISSP Certified Network Security Professionals for Hayward CaliforniaProgent's CISSP experts are security engineers who have been awarded CISSP status as a result of verified experience, extensive study, and formal testing. CISSP qualification recognizes mastery of a worldwide standard for information security. ANSI has granted the CISSP status official recognition in the field of information security under ISO/IEC 17024. Fields of expertise included under CISSP include cybersecurity management practices, security design and test systems, access permission systems, applications development security, business processes security, hardware security, cryptography, telecommunications, network security, and business continuity planning.

Read more details concerning Progent's Certified Information Systems Security Professionals (CISSP) Consulting Services.

CISSP-ISSAP Premier Experts for Secure Network Architecture
CISSP Information Systems Security Architecture Professionals for Hayward CaliforniaProgent's ISSAP Premier cybersecurity consultants are specialists who have earned ISSAP status as a result of rigorous examination and extensive experience. field experience with network security design. ISSAP security experts have comprehensive understanding of access management mechanisms and techniques, phone system and network infrastructure protection, cryptography, requirements analysis, BCP and disaster recovery, and physical security integration. Progent's ISSAP-premier security consultants can assist your business with all aspects of architecture security.

Get more details about Progent's ISSAP Accredited Secure Network Architecture Engineering Services.

CISSP-ISSEP Certified Security Engineering Experts
CISSP-ISSEP certified Cybersecurity ConsultantsNetwork Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide large organizations with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the skills of a certified CISSP-ISSEP network security expert to assist your enterprise to utilize current system security engineering principles and processes in system development, review and evaluate system security designs based on cybersecurity engineering leading practices, produce cohesive system designs that incorporate compliant security mechanisms for all key system functions, define effective design strategies to provide operational security, perform in-depth risk analysis, and propose practical cybersecurity solutions that balance your operational goals with your company's tolerance for risk.

Find out the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.

CISA Security Auditor Consulting Services
CISA Cybersecurity Auditor Engineers for Hayward CaliforniaThe Certified Information Systems Auditor (CISA) credential is an important achievement that signifies expertise in information system security audit and control. Certified by the American National Standards Institute, the CISA accreditation requires that consultants pass an extensive examination overseen by the ISACA international professional association. Progent can provide the expertise of a CISA-Premier security professional able to assist companies in the fields of information systems audit services, IT enforcement, systems and architecture lifecycle, information technology service delivery, protecting information resources, and business continuity preparedness.

Get more information concerning Progent's Certified Information Systems Auditor Consulting Services.

CRISC-certified IT Risk Mitigation Specialists
CRISC-certified Network Risk Engineers for Hayward CaliforniaThe CRISC certification program was established by ISACA in 2010 to verify a consultant's skills to design, implement, and support information system control mechanisms to reduce network risk. Progent can provide the services of a CRISC-certified engineer to help your company to develop and carry out a business continuity or disaster recovery strategy based on industry best practices promoted by CRISC and crafted to align with your company's risk tolerance, business objectives, and IT budget. Progent's network risk mitigation services are complementary to the services available from Progent's CISA-Certified consultants for objectively auditing your IS management mechanisms and also with the services of Progent's CISM support professionals for implementing security policies and procedures.

Learn additional information about Progent's CRISC Risk Mitigation Support.

Global Information Assurance Certification Support Services
Security Engineers with Global Information Assurance Certification for Hayward CaliforniaGlobal Information Assurance Certification was established in 1999 to validate the skill of network security professionals. GIAC's mission is to verify that a certified security consultant has the knowledge needed to provide services in critical areas of system, information, and application software security. GIAC accreditations are recognized by companies and government organizations around the world including U.S. NSA. Progent can provide the support of GIAC certified professionals for any of the security services addressed within GIAC accreditation topics including assessing IT infrastructure, security incident response, intrusion detection, web services security, and security information and event management (SIEM) solutions.

Find out additional details about Progent's GIAC Information Assurance Expertise.

Contact Progent for Computer Security Support
If your company is situated in Hayward California and you want computer security engineering help, call Progent at 800-993-9400 or see Contact Progent.

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
United States
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
United States
(510) 300-1400 Hayward Network Support Services
Morgan Hill 18525 Sutter Blvd
Morgan Hill, CA 95037
United States
(408) 645-8400 Morgan Hill Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
United States
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
United States
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
United States
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
United States
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
United States
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
United States
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
United States
(925) 362-2400 Walnut Creek Network Support Services

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