Expanding your telecommuter workforce can have a major impact on IT architecture, security/compliance, and company workflows. Progent has two decades of experience assisting businesses of all sizes to plan, configure, manage, tune, and troubleshoot IT environments that incorporate at-home workers. Progent can assist your Hayward company to select the right technologies and follow best practices in creating and maintaining a safe virtual solution for telecommuters that facilitates teamwork and delivers top business value. Progent offers services that go from as-needed guidance for helping you over occasional technical roadblocks to full project management to help you successfully complete business-critical initiatives.

Progent can assist Hayward, California companies to with any facet of building a high-performing work-at-home environment by providing infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk services, security monitoring, data protection solutions, and streamlined management.

Infrastructure for an At-Home Workforce
Integrating the physical and software infrastructure needed for a remote workforce can be especially challenging if you must accommodate a combination of personal hardware like PCs and laptops, routers, and Wi-Fi APs from different manufacturers and with a variety of operating systems and firmware levels. Progent's background providing online help for both outdated as well as modern IT products in remote office solutions enables you to make cost-effective use of your existing infrastructure and provides you with fast access to top-tire consultants for implement essential upgrades. Services available from Progent to assist your company to create a productive work-at-home infrastructure include:

  • VPN connectivity allows you to create a safe tunnel for authorized remote workers to use IT assets located at your corporate datacenter or in a public cloud. Progent can help you to configure and maintain VPN connections between your at-home workforce and your various IT resources by providing remote VPN configuration consulting. For businesses with Cisco's ASA firewalls, Progent's Cisco ASA Firewall consultants can assist your telecommuters to utilize Cisco's popular AnyConnect client software to provide secure VPN connections for a wide range of devices including Microsoft Windows, Mac, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure products allow a telecommuter to see and interact with a data center computer's desktop. This technology gives network managers substantial control over the digital ecosystem of telecommuters and ensures remote users a consistent and more productive experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers attach at-home networks to the Internet and typically support VPN tunnels, local wireless connectivity, and firewall services. Progent offers top-tier remote consulting for deploying routers from a variety of manufacturers. See router configuration support from Cisco-certified consultants.
  • Home Wi-Fi networks, often shared by an entire household and guests, are frequently utilized by at-home employees to connect to their router for work. This can create performance and cybersecurity issues. Progent can assist businesses to resolve these problems by delivering expertise that include Cisco Aironet integration consulting, Cisco-certified Meraki WiFi deployment consulting, and Ubiquiti WiFi access point integration assistance.
  • Internet access methods impact the speed and availability of connections between at-home workers and the corporate data center. Vital processes may require backup Internet access in case the normal connection fails. Progent can provide guidance for picking ISPs, picking appropriate service packages, and configuring fault-tolerant Internet connections. See Internet access integration services.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and maintaining a productive work-from-home solution for your Hayward, California company, call 1-800-993-9400 or go to Contact Progent.