Enlarging your at-home workforce can have a major impact on IT architecture, security/compliance, and company processes. Progent has 20 years of background assisting SMBs to plan, deploy, manage, optimize, and troubleshoot IT networks that support a remote workforce. Progent can assist your Hayward organization to pick the appropriate technologies and follow leading practices in creating and maintaining a secure virtual office solution for teleworkers that promotes teamwork and delivers top value. Progent can provide services ranging from as-needed expertise for helping you past challenging IT bottlenecks to full project management to help you carry out business-critical initiatives.

Progent can help Hayward, California businesses to succeed with any aspect of creating a high-functioning work-from-home environment by delivering infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk augmentation, cybersecurity, backup/restore solutions, and unified management.

Infrastructure for an At-Home Workforce
Configuring the physical and software infrastructure needed to support a remote work environment can be especially complex if you must accommodate a combination of personal equipment such as desktop computers and laptops, Internet routers, and Wi-Fi APs from different vendors and with a variety of operating systems and firmware levels. Progent's experience delivering online support for both outdated as well as current technologies in remote office solutions enables you to make cost-effective use of your existing network infrastructure and provides you with ready access to top-tire consultants for making necessary updates. Services available from Progent to help you to implement a productive work-at-home ecosystem include:

  • VPN connectivity makes it possible to create a safe tunnel for authenticated at-home workers to use IT resources located at your company data center or in the cloud. Progent's consultants can assist you to configure and maintain VPN access between your at-home workforce and your key network resources by providing online VPN configuration support. For businesses with Cisco's ASA security appliances, Progent's Cisco ASA Firewall consultants can help your remote workers to set up Cisco's popular AnyConnect software to provide secure VPN connections for a wide range of endpoint devices such as Microsoft Windows, macOS, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure platforms enable an at-home worker to view and use a data center PC's desktop. This gives network managers significant control over the computing environment of at-home employees and ensures remote users a familiar work experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers attach home networks to the Internet and support VPN tunnels, local Wi-Fi connectivity, and firewall services. Progent offers expert remote consulting for configuring routers from a range of vendors. See router integration services from Cisco-certified experts.
  • Home Wi-Fi networks, often supporting families and guests, are commonly utilized by telecommuters to access their Internet router for work. This can create throughput as well as security problems. Progent can assist you to mitigate these problems by delivering services like Cisco Aironet integration consulting, Cisco Meraki WiFi installation expertise, and Ubiquiti WiFi AP setup help.
  • Internet access solutions affect the performance and availability of connections between at-home workers and the company network. Vital processes may demand redundant Internet connections in the event the primary connection breaks. Progent can provide guidance for identifying Internet service providers, choosing sensible bandwidth and data volume bundles, and configuring redundant Internet access. Refer to Internet access integration services.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing a productive work-from-home solution for your Hayward, California organization, call 1-800-993-9400 or refer to Contact Progent.