Fast Remote Help for Hayward California Information Networks
Fast Remote Consulting for Hayward SystemsFor organizations located in Hayward California, Progent offers remote technical support for networks based on any mix of Microsoft, Cisco, macOS and OS, or Linux technology. Progent's Microsoft Premier consulting experts have provided online support to businesses in all 50 states in the United States. (Check out testimonials from Progent's clients.) In addition, Progent offers the expertise of Cisco CCIE-certified network specialists to solve complex infrastructure issues, plus the assistance of CISSP-qualified cybersecurity consultants to help with advanced security architecture and diagnostic jobs.

Progent's remote technical support experts provide exceptional leverage due to the fact that they possess the real-world experience and are equipped with the sophisticated technology required to resolve the majority of information system issues rapidly. This reduces immediate costs because service calls accumulate fewer chargeable minutes. Online support also eliminates the expense of sending a consultant to your location. Your organization benefits additionally in incidental costs by reducing or eliminating network outages and associated losses stemming from business disruption, disgruntled clients, unproductive workers, and de-focused management. Progent's extensive remote technical support know-how is particularly valuable for businesses that depend on public clouds for vital infrastructure or applications such as Microsoft Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud, or where on-premises support may not be an option.

Progent's pricing model for online help is structured to leverage your network support dollar. Progent charges by the minute for phone assistance, so you pay just for the support that you receive. In contrast to typical remote service companies, Progent imposes no service activation fee or minimum job duration. Progent's per-minute billing unit and clean model for billing eliminate situations where quick fixes somehow end up as major invoices. Progent's penchant for disposing of problems efficiently means you spends less money.

Progent's Online Consulting and Technical Support Expertise
Through years of experience, Progent has mastered a set of optimized technologies and field-tested methodologies that permit the highest level of efficiency for online help and troubleshooting for IT networks of all sizes. Progent provides secure VPN support for VPN gateways from multiple leading vendors including Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN connectivity permits the staff of Progent's remote service group to communicate with your company's network remotely without violating corporate security.

Progent's advanced technical support reporting system includes comprehensive documentation describing all support that Progent's customers have been provided. Progent's staff consultants have access to the specifics of support rendered to every Progent customer by any Progent consultant. This database of issues and solutions is stored as a quickly exploitable support database that enables Progent's online support engineers to communicate their knowledge company-wide to ensure that the quality of Progent's support improves daily. Progent's advanced certifications and close relationships with important vendors including Cisco and Microsoft open up other extensive technical support knowledge bases and permit fast access to manufacturers' internal engineering staff so Progent's online service specialists can determine optimal resolutions promptly.

Online support offered by Progent to companies in Hayward California include:

Progent's ProSight Fixed-price Managed Services for Small and Medium Size Organizations
Progent provides a family of affordable, fixed-price managed services designed to allow small and mid-size businesses to utilize the same best-of-breed technology used by some of the world's top enterprises. Progent's ProSight portfolio of network monitoring and management services addresses all critical facets of information technology such as email content filtering, threat defense based on machine leaning, cloud-based backup and disaster recovery, network infrastructure monitoring and management, virtual server cloud hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates next generation behavior-based analysis technology to guard endpoints and servers and VMs against modern malware attacks like ransomware and file-less exploits, which routinely escape traditional signature-matching AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a unified platform to address the complete threat lifecycle including blocking, detection, mitigation, remediation, and post-attack forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable in-depth security for physical servers and VMs, workstations, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP provides firewall protection, intrusion alerts, endpoint management, and web filtering through cutting-edge tools incorporated within a single agent managed from a unified console. Progent's security and virtualization experts can help your business to design and implement a ProSight ESP environment that meets your organization's specific requirements and that helps you demonstrate compliance with legal and industry data protection regulations. Progent will help you define and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for immediate attention. Progent can also help your company to set up and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized businesses a low cost end-to-end solution for secure backup/disaster recovery. Available at a low monthly cost, ProSight Data Protection Services automates your backup activities and allows fast recovery of critical files, applications and VMs that have become unavailable or damaged due to hardware breakdowns, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's backup and recovery consultants can provide advanced support to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPAA, FINRA, and PCI and, when needed, can assist you to restore your business-critical information. Read more about ProSight Data Protection Services Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of leading information security vendors to deliver centralized management and comprehensive protection for your email traffic. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and keeps most threats from making it to your network firewall. This decreases your vulnerability to inbound threats and conserves system bandwidth and storage space. Email Guard's on-premises security gateway appliance adds a deeper level of analysis for inbound email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends within your corporate firewall. For more details, see ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to diagram, monitor, reconfigure and debug their networking hardware like routers, firewalls, and wireless controllers as well as servers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that network diagrams are kept current, captures and displays the configuration information of almost all devices connected to your network, monitors performance, and generates notices when issues are discovered. By automating tedious management and troubleshooting activities, ProSight WAN Watch can knock hours off ordinary tasks such as network mapping, expanding your network, finding appliances that require critical software patches, or resolving performance issues. Find out more about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management techniques to keep your IT system running efficiently by tracking the state of critical computers that drive your business network. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your specified IT management staff and your assigned Progent consultant so that all looming problems can be addressed before they have a chance to disrupt your network Learn more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a protected Tier III data center on a high-performance virtual machine host configured and managed by Progent's network support professionals. Under the ProSight Virtual Hosting model, the client retains ownership of the data, the operating system software, and the apps. Because the system is virtualized, it can be moved easily to a different hardware solution without a lengthy and technically risky configuration process. With ProSight Virtual Hosting, you are not tied one hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, find and safeguard information about your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be warned automatically about impending expirations of SSLs ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate up to half of time thrown away looking for critical information about your IT network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether youíre planning improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require as soon as you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and medium-size businesses to obtain an objective assessment of the overall health of their network. Powered by some of the top remote monitoring and management (RMM) tools available, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits show you how closely the configuration of your essential network devices conform to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits such as a cleaner Active Directory (AD) environment. Both versions also come with a year of cutting-edge remote network monitoring and management (RMM). Advantages can include lower-cost management, improved compliance with government and industry security regulations, more efficient utilization of IT resources, quicker problem resolution, more reliable backup and recovery, and higher availability. Learn more information about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service centered on a brief phone discussion with a Progent backup/recovery expert. The interview is designed to help assess your organization's ability either to stop or recover quickly following an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you personally to collect information concerning your existing antivirus tools and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply industry best practices to create an efficient AV and backup environment that aligns with your company's needs. For more information, visit The ProSight Ransomware Preparedness Report Service.

Additional Support Programs Available from Progent
Progent can provide the skills of seasoned remote consulting experts for contract information technology programs. Progent's charges for ongoing development or consulting projects are set based on the level of expertise of the engineers required. Progent's background in these important fields of information technology allows customers to execute critical initiatives economically and on time. Progent's project-based remote consulting solutions include:

  • Help Desk Expertise
    Progent's Help Desk support alternatives for companies with networks based on Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux products include full-service Help Desk Call Center services, shared Help Desk services, and Helpdesk process consulting. Progent's Standard Help Desk Services offer smaller organizations a comprehensive solution that manages all facets of online desktop support from service requests through ticketing, screen sharing, status tracking, problem solving, and management reports. Progent provides service desk support at a significant discount from Progent's regular desktop service rates, and Progent offers the additional option of rapid on-demand escalation to subject matter experts to handle challenging issues.

    Progentís Help Desk sharing services make it possible for your IT organization to split responsibilities for Help Desk support seamlessly between your IT staff and Progent's nationwide pool of veteran desktop support engineers and subject matter experts. Progentís Help Desk Co-management service is a collaborative service desk solution based on the leading professional services automation platform for managing service requests, ticket lifecycle, ownership, progress tracking, and reporting.

    Progent's Help Desk staff of experienced network consultants offers your computer users in Hayward California fast access to a reliable support group with substantial experience providing phone support and remote troubleshooting for computer environments powered by Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux technology. Progent's charter is to earn the Call Center the reputation as a major enabler of business success, and Progent's aim is to resolve instead of just document technical problems.

  • Business Applications Support: Training, Development, and Integration
    Progent's Applications Experts Group can supply online and in-depth engineering support and training in special business application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management (CRM). Progent also offers consulting, programming, and training for Microsoft applications such as Microsoft CRM, MS Project, Microsoft Office 365 Word, and Office 365 Excel. For more concerning Progent's expertise, programming, and training services, refer to Progent's Business Application Experts Team.

  • Unified and Streamlined Management of Hybrid Cloud Environments
    Microsoft System Center 2016 unifies and automates the administration of hybrid cloud environments by offering comprehensive integration with Windows Server 2016, Windows 10 clients; cohesive integration of multi-OS networks that incorporate Linux, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support including closer integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus built-in integration with Operations Management Suite for cloud-based analytics and reporting. Progent's System Center 2016 consultants can provide world-class online and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help your business to design and install a new deployment of Microsoft System Center 2016, expand or tune your current one, upgrade smoothly from an earlier version of System Center, or troubleshoot your System Center environment.

  • Online Hybrid Network Monitoring Support
    Progent can deliver businesses in Hayward California remote IT infrastructure monitoring and reporting by providing Microsoft System Center Operations Manager (SCOM) consulting services and System Center 2012 Operations Manager troubleshooting and support. Progent can configure Operations Manager to accommodate your environment so that your computer maintenance is proactive rather than reactive. By exposing possible issues before they evolve into downtime, remote monitoring can head off inconvenient and expensive network breakdowns. Progent can also provide help with network monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Sun Solaris, or macOS and OS X networks, Windows environments, or networks powered by a mix of platforms.
How Your Hayward Business Can Contact Progent's Online Support Experts
To contact Progent about emergency remote expertise with Microsoft, Apple macOS and OS X, or Linux networks, visit Progent's Nationwide Phone-Based Help, telephone 1-800-993-9400, or go to Contact Progent. For organizations and new ventures in Hayward California, Progent's phone-based network support specialists are ready to deliver professional and economical system support the moment your business has to have it. More than 15 years of offering online repair services has led to Microsoft Partner certification for Progent's consultants and has allowed Progent to develop high-end troubleshooting skills and to refine online access tools to solve computer problems rapidly while eliminating the expense and lost time associated with on-premises support visits.

Even if your Hayward organization relies on a local freelance support technician or maintains an in-house IT staff that know how to deal with ordinary network problems, Progentís Microsoft certified consultants can provide a convenient and seamless virtual extension of your local resources in cases when your regular service personnel either don't have the bandwidth or the experience to fix unexpected network emergencies or particularly challenging integration projects.

Features of Progent's Online Computer Support for Hayward California
Progent's online support, Internet-based repair, network security expertise, and system administration services offer offices in Hayward California unparalleled leverage for your IT budget. Whether you require one-time telephone help and remote network repair or ongoing Help Desk support and network management, Progent's professionals can deliver your company enterprise-level network support while permitting you to avoid the cost and hassle of maintaining a full-service in-house IT staff. Highlights of Progent's online help program include:

What Makes Progent Different from Other Support Organizations?
Progent is a Microsoft Partner consulting company and Progent's number of employees, depth of IT background, refined support tools, and understanding of enterprise networking enable businesses to avoid the limitations of excessive reliance on smaller service firms, individual freelance service providers, or limited internal IT help.

Progent stands out by providing:

  • Proven Methodology
    Progentís staff of Microsoft and Cisco Premier Certified consultants average more than ten years of hands-on industry background, at the front lines of network support, executing a wide variety of technical projects for a large mix of businesses. Every Progent support professional shares a proven collection of personal best practices which are combined into shared leading practices standards that Progent teaches its support team. This means that you get not just world-class technical capability, but also a support engineer with proven methods for using technical knowledge to fix actual IT problems rapidly.

  • Value Pricing
    Progent's pricing model is to charge for remote service and on-site help by the minute. Consequently, you are charged just for delivered services. Progent does not impose a higher rate for off-hours or urgent support, and within California or in areas where Progent offers on-site support, Progent does not charge for travel except for emergency calls where on-site work is less than four hours. In addition, Progent applies no initialization fee and asks no monthly commitment for services delivered during regular business hours. Many support organizations demand substantial minimum fees or charge for each fifteen minutes or longer. Progent's fine granularity does away with big bills for quick fixes so you will not be forced to permit minor problems to fester.

  • Information Transfer
    Progent is committed to knowledge transfer from Progent's consultants to clients. By educating customers to handle problems that are within their scope, Progent is able to focus on delivering hard-to-find skills where Progent faces few competitors. Companies who work with familiar freelance service providers or who employ in-house IT personnel benefit when Progent transfers knowledge about critical technology and tested methodologies to make their IT environments more robust, secure, and productive.

  • Remote Network Monitoring with MS Operations Manager
    Progent is one of the only consulting companies to offer round-the-clock network tracking services powered by MS Operations Manager. Microsoft Operations Manager causes your computer support to be proactive instead of reactive. By revealing potential problems before they result in downtime, system monitoring can keep your information network from stressful and expensive availability losses.
How Does My Business Start Receiving Remote Network Help from Progent?
To initiate Progent's online help offerings or to learn more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for IT help, visit Immediate Technical Support.



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    Progent's pricing policy is to bill for phone service and in-person visits per minute. As a result, you are charged exclusively for received services. Progent does not demand a more expensive rate for after-hours or urgent service, and within California or in areas where Progent offers in-person support, Progent does not bill for travel time except for emergency calls where on-site time is less than four hours. Also, Progent applies no initialization fee and requires no monthly commitment for support services provided during regular working hours. Many support organizations demand substantial minimum payments or charge for each fifteen minutes or longer. Progent's small granularity eliminates large invoices for quick repairs so you will not be tempted to allow simple problems to fester.

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    Progent's Microsoft-certified experts have 20 years of experience providing electronic messaging and unified telecommunications/email solutions for businesses. Progent provides economical Microsoft Exchange 2007 Server support services to strengthen email security and virus defense, achieve high availability email, and facilitate remote and wireless email access. Progentís Microsoft Exchange help and support offerings can aid you in designing and implementing a Microsoft Exchange update or a migration from a legacy SMPT server or outdated Microsoft Email software such as Exchange 5.5 to Exchange Server 2010.

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    Meraki Traffic Shaping Support and Setup

    Progent's Cisco-certified wireless networking experts offer online and onsite consulting and support services to assist you to design, install, manage, tune, and debug wireless deployments that utilize Cisco's Meraki APs. Progent's consultants can also help your organization to plan and deploy hybrid networks that integrate local and cloud-hosted resources and that deliver seamless connectivity, enhanced security and compliance, streamlined management, and consistent operation for all your mobile and desktop devices.

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    Progent's Microsoft certified engineers can assist your company to pilot Windows 7 to verify application compatibility and to determine its performance and stability working in your environment. Progent's consultants can also help you to evaluate the likely business value of moving to Microsoft Windows 7. If Windows 7 makes sense for your business strategy, Progent can assist you to plan and execute a smooth migration to Windows 7 from a your current release of Windows.

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    Progent's Cisco CCIE-certified networking consultants offer high-level support for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.

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    Professional Windows and UNIX

    If your office network mixes UNIX, Linux or Sun Solaris technology with MS Windows, Progent can show you how to integrate your IT resources into a cohesive network that permits all your operating systems to coexist for simple administration, seamless information exchange, high availability, enhanced throughput, and strong security. Progent's UNIX/Linux/Solaris and Microsoft Windows integration support services feature network architecture configuration and service, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, online network support and repair, on-site technical support, and Helpdesk services.

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    24 Hour Cisco ASA 5500 Firewall Upgrade Consultant Services

    Progent's Cisco CCIE-certified network infrastructure experts can assist you to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also assist you to set up, administer, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.

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    Progent can help small and mid-size organizations to configure efficient remote endpoint management systems for maintaining endpoints used by an offsite workforce.

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    Progent's Meraki wireless AP consultants provide remote and onsite support to help organizations of any size to plan, deploy, maintain, upgrade or repair Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist your business to configure and manage Cisco's Meraki-based wireless infrastructure for environments that range from a teleworker's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco technology including Catalyst and Nexus switches, routers and firewalls to create a cohesive network infrastructure that provides the same connectivity, responsiveness, security, manageability and uptime for wired and wireless users regardless of their mobility or device.

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    Administration Microsoft Office 2000

    Progentís IT outsourcing services provide affordable network consulting for small organizations. Whether it includes planning system architecture, setting up an in-house Help Desk or using an outside one, deploying a new e-mail platform, monitoring your system, or building an on-line eCommerce application, outsourcing your network technical services can reduce costs and minimize risks, permitting IT support budgets to increase in a more moderate and manageable manner than is feasible by building up a large, knowledgeable in-house network support staff. Progentís Outsourcing White Paper and datasheets tell you how Progent can enable you to build a secure and robust system foundation for your vital applications powered by Windows including Microsoft Office XP, Microsoft Office 2003, and Office 2000.

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    Mac Technical Support Consultants

    Progent offers national remote phone support and consulting services for businesses that run Apple Mac OS X networks or whose IT systems include a combination of Apple macOS and Mac OS X with Microsoft Windows products. Progent's experts offer macOS and Mac OS X clients a variety of services such as desktop assistance, upgrading to the most recent version of Mac OS X from other earlier versions of Apple macOS and OS X, plus expertise with Apple macOS and OS X applications. Progent's specialists in Apple technology can also assist you with iPhone and iPad synchronization and troubleshooting, or migrating to iCloud services. Remote network consulting offers maximum return for your information technology budget by extending client efficiency and limiting the hours billed for computer analysis and repair. Advanced remote support tools and experienced service specialists and consultants allow Progent to handle most network problems without squandering time and expense by going to your location. In most of situations your IT problems can be dealt with over the phone or through a combination of telephone help and remote access. Progent can put you in touch with Cisco certified CCIE network experts and CISA certified security specialists to help with the most challenging system problems.

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    Cisco PIX Migration Online Help

    Cisco's PIX firewalls have been discontinued and Cisco might not offer support these devices. Progent still provides consulting assistance for Cisco's PIX 500 firewalls to help you with management and troubleshooting and Progent can in addition help you assess whether to migrate to the latest firewall products from Cisco. Progent's Cisco-certified specialists can help you design and carry out a cost-effective migration to Cisco ASA 5500-X Series firewalls based on industry best practices.

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    Linux, Windows Consultant Services

    If your office computer system mixes Linux technology with MS Windows, Progent can show you how to integrate your computers into a cohesive environment that allows all your operating systems to run side by side for easy administration, seamless information exchange, high dependability, enhanced throughput, and strong protection. Progent's Linux and Windows integration assistance offerings feature network infrastructure integration and service, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, remote network support and troubleshooting, in-person technical support, and Help Desk services.

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  • Top Ranked Online Troubleshooting Cisco Security Cisco PIX 500 Firewall Migration Troubleshooting
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    Progentís Technical Response Center provides national extended hours remote support for computer systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support experts offer after-hours telephone help and remote direct computer connection to isolate and repair network problems quickly and economically. The scope of IT expertise available from Progent's team of nationwide support engineers makes it possible to escalate even the most difficult problems to competent specialists as required. For critical problems, the Technical Response Center endeavors to respond to your call for service in less than one hour.

  • Top Rated Apple Mac Remote Technical Support Apple iPad Specialists
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    NetDocs and Android Professionals

    NetDocuments (NetDocs) is a leading cloud-based document management system designed for legal workflows. Progent can provide online access to NetDocuments experts to help legal departments and law firms to design, deploy, manage, optimize, or debug a document management system (DMS) solution based on NetDocuments.

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  • Microsoft Windows Server Essentials Dashboard Integration
    Windows Server Essentials Consulting

    Microsoft Windows Server 2012 R2 Essentials is an affordable, versatile operating system that enables small organizations to make the move from the traditional physical in-house datacenter to the new hybrid computing paradigm that combines on-premises and virtualized cloud-based resources. Progent's consultants offer budget-friendly remote consulting and troubleshooting services for Microsoft Windows Server Essentials. Progent can assist you to assess the potential productivity and cost benefits of migrating to WS 2012 R2 and adopting a hybrid on-premises/cloud-based design for your network ecosystem. Progent offers comprehensive project management so you can design and carry out an efficient migration to Windows Server 2012 R2 Essentials, Office 365, and other Azure Cloud platforms and services. Progent also offers ongoing consulting, technical support, and customized training.

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  • Altaro VM Backup with Exchange Professionals
    Network Engineer Altaro VM Backup Troubleshooting

    Altaro VM Backup software offers small and mid-size organizations a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud architectures and also supports low-cost backup to Azure Block Blob storage. Top features include state-of-the-art Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup spacing as low as five minutes for minimizing your exposure to data loss, advanced encryption, granular recovery capability for specific files and emails, support for Windows Server Cluster Shared Volumes (CSV) and VMware vCenter for managing large-scale environments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up online VMs with zero downtime. Progent is an Altaro partner and can provide a wide array of consulting services to assist you to design, deploy, optimize and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup.

  • Hayward, California Specialist
  • Windows Server 2012 R2 Cluster Management Network Consultants IT Consultants Windows 2012 Failover Clustering

  • UNIX with Windows Engineer
    UNIX, Windows Engineer

    Progent can assist your business to design and implement a smooth transition from a UNIX-based information system to a network based on MS Windows and capable of running Microsoft's powerful office productivity products, business applications, and developer tools. Progent's UNIX, Windows and Cisco engineers and software development specialists can help you guard your information and reduce business disruption by developing an effective transition strategy that protects your current investments in UNIX application and technology. UNIX-to-Windows migration support expertise available from Progent include evaluation of existing environment, migration planning and validation, Microsoft Exchange migration services, data and application migration, and server and storage migration and consolidation.

  • Windows Server 2012R2 Hyper-V Specialists Windows Server 2012 R2 Cloud Professionals
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  • Wireless LAN Site Survey IT Services Technical Support Services 802.11x Wi-Fi Site Survey
  • Hayward, California IT Manager
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    For assistance creating, enhancing, or troubleshooting business aplications for Windows, Linux, or for the Web, Progentís team of program developers, relational database designers, and software project managers can make sure you get the job completed on time and within your budget. Progent's seasoned application programmers can provide affordable and expert remote consulting for projects as small as writing VBA scripts for Office Excel or as challenging as rolling out mission-critical database applications built on SQL Server or MySQL.

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  • 24-Hour Offsite BDR Services IT Consulting
    24-7 ProSight DPS Backup and Recovery Services Consultant

    ProSight Data Protection Services offer small and mid-sized organizations an affordable and fully managed service for secure backup/disaster recovery (BDR). For a fixed monthly cost, ProSight DPS automates your backup activities and allows rapid recovery of critical files, applications and VMs that have become lost or damaged as a result of component failures, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or to both. Progent's BDR consultants can deliver world-class expertise to configure ProSight Data Protection Services to to comply with regulatory standards such as HIPPA, FIRPA, and PCI and, whenever necessary, can help you to recover your business-critical data.

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    24-Hour Services ProSight Remote Managed IT Services

    Progent's ProSight family of managed IT services are geared to offer businesses who have small in-house network administration and support staffs with low-cost help from enterprise-class management platforms and technical experts. Benefits of Progent's ProSight catalog of managed services include fixed network maintenance costs, automation of common administrative processes, ongoing adoption of the latest information technology, graceful migration from older technology to modern solutions, close fit between information technology with business goals, guidance from seasoned network consultants, and freeing up management to concentrate on business issues rather than fast-evolving computer technology.

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  • 24x7 ProSight Small Business Private Clouds Consulting
    ProSight Private Cloud Hosting Services Consultancy

    Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small company's servers in an environment that delivers the maximum degree of dependability and expandability and is in addition easy to transfer to another host. ProSight Virtual Hosting services are based upon proven virtualization architectures that enable small and midsize companies with mixed- platform IT systems to economize dramatically on the costs of capital investments, infrastructure support, and network administration while benefiting from world-class reliability and an unprecedented level of vendor flexibility.


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