Immediate Remote Troubleshooting for Hayward California Information Networks
Fast Remote Help for Hayward SystemsFor companies in Hayward California, Progent provides online support for information systems powered by Microsoft, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Certified engineers have provided online support to companies in all 50 states in the U.S. (Check out recommendations from Progent's customers.) In addition, Progent offers the expertise of Cisco CCIE-certified network specialists to handle complex infrastructure problems, as well as the services of CISA and CISSP-accredited security experts to help with high-level security design and diagnostic issues.

Progent's online support experts offer exceptional leverage because they have the real-world experience and are equipped with the sophisticated tools needed to resolve the majority of information system problems quickly. Efficient support lowers direct expenses because service calls require fewer billable minutes. Remote help also avoids the cost of dispatching an engineer to your site. Your company saves additionally in indirect expenses by minimizing or eliminating network downtime and associated costs resulting from business discontinuity, upset clients, unproductive workers, and de-focused management. Progent's extensive online technical support expertise is particularly important for businesses that depend on public clouds for critical network infrastructure or software such as Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud Platform, or where onsite support may not be an option.

Progent's billing policy for online support is structured to leverage your network support dollar. Progent bills per minute for telephone-based assistance, so you pay only for the services that you actually get. In contrast to many online support firms, Progent requires no service activation surcharge or minimum job duration. Progent's per-minute billing unit and simple policy for billing prevent situations where speedy. minor repairs somehow turn into substantial tabs. Progent's skill at solving technical issues efficiently means you spends less cash.

Progent's Remote Consulting and Technical Support Services
Over the years, Progent has fine tuned an arsenal of optimized tools and proven processes that permit the maximum level of efficiency for online technical support and troubleshooting for information networks of all sizes. Progent provides safe Virtual Private Network support for VPN gateways from a variety of popular sources such as Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN connectivity allows the engineers of Progent's remote service group to access your environment remotely without breaching corporate security.

Progent's sophisticated service reporting system includes thorough documentation describing all support that Progent's clients have been provided. Progent's staff consultants have access to the history of support rendered to every client by any engineer. This archive of problems and solutions is organized as a conveniently searchable support knowledge base that enables Progent's online support engineers to communicate their knowledge company-wide to ensure that the quality of Progent's technical support improves daily. Progent's advanced certifications and close associations with major vendors such as Cisco and Microsoft open up additional massive technical knowledge bases and permit priority response from manufacturers' in-house support staff with the result that Progent's online consulting experts are able to find optimal resolutions quickly.

Remote technical services available from Progent to customers in Hayward California include:

ProSight Flat-rate Managed IT Services for Small and Mid-size Organizations
Progent offers a family of affordable, fixed-price managed services designed to allow small and mid-size organizations to benefit from the same best-of-breed technology deployed by some of the industry's leading corporations. Progent's ProSight portfolio of outsourced network management services addresses all key aspects of modern networking such as email protection, threat defense based on machine leaning, cloud-based backup and disaster recovery, infrastructure monitoring and management, virtual server hosting, and IT resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates next generation behavior-based machine learning technology to defend endpoint devices and physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which easily evade traditional signature-based AV tools. ProSight Active Security Monitoring protects on-premises and cloud resources and offers a single platform to manage the complete threat lifecycle including blocking, identification, containment, remediation, and post-attack forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Exchange Filtering
    Progent's ProSight Enhanced Security Protection managed services deliver affordable multi-layer protection for physical servers and virtual machines, workstations, mobile devices, and Exchange email. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and responding to security threats from all vectors. ProSight ESP provides firewall protection, intrusion alerts, endpoint management, and web filtering through leading-edge tools incorporated within one agent accessible from a unified console. Progent's security and virtualization experts can assist your business to design and implement a ProSight ESP deployment that addresses your organization's specific needs and that allows you prove compliance with government and industry information security standards. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for urgent attention. Progent can also help your company to install and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services provide small and medium-sized businesses a low cost end-to-end service for reliable backup/disaster recovery. For a low monthly rate, ProSight Data Protection Services automates and monitors your backup activities and allows rapid recovery of critical files, apps and VMs that have become lost or corrupted as a result of component breakdowns, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can provide advanced support to configure ProSight DPS to be compliant with regulatory standards like HIPAA, FIRPA, and PCI and, whenever needed, can help you to recover your business-critical information. Learn more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of top data security vendors to provide web-based control and comprehensive security for all your email traffic. The powerful structure of Email Guard managed service combines cloud-based filtering with a local security gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from reaching your security perimeter. This reduces your exposure to inbound attacks and conserves system bandwidth and storage space. Email Guard's onsite security gateway appliance adds a further layer of analysis for inbound email. For outgoing email, the local security gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to track and protect internal email traffic that originates and ends within your corporate firewall. For more information, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized businesses to map, track, optimize and troubleshoot their connectivity appliances such as routers, firewalls, and wireless controllers plus servers, printers, endpoints and other devices. Using state-of-the-art RMM technology, WAN Watch makes sure that network diagrams are always updated, captures and manages the configuration of almost all devices on your network, monitors performance, and sends alerts when problems are discovered. By automating time-consuming management activities, WAN Watch can cut hours off ordinary chores such as making network diagrams, reconfiguring your network, finding devices that need important updates, or identifying the cause of performance problems. Learn more details about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to help keep your IT system running efficiently by checking the state of critical assets that drive your information system. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your designated IT personnel and your assigned Progent consultant so that any looming problems can be resolved before they can disrupt productivity Learn more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a secure fault tolerant data center on a high-performance virtual host set up and managed by Progent's network support experts. Under Progent's ProSight Virtual Hosting model, the client owns the data, the OS platforms, and the apps. Since the environment is virtualized, it can be ported easily to an alternate hosting environment without a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, find and safeguard information about your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be alerted about upcoming expirations of SSL certificates or domains. By updating and managing your IT documentation, you can eliminate up to half of time spent looking for vital information about your network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether you’re making enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need the instant you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable alternative for small and medium-size organizations to obtain an objective assessment of the health of their network. Based on some of the top remote monitoring and management platforms available, and overseen by Progent's certified group of IT professionals, ProSight Network Audits show you how closely the deployment of your core infrastructure assets adhere to leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate ROI such as a cleaner Active Directory (AD) environment. Both also come with a year of advanced remote network monitoring and management. Benefits can include easier network management, improved compliance with government and industry security requirements, higher utilization of IT assets, quicker problem resolution, more dependable backup and recovery, and increased uptime. Learn more about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is an affordable service centered on a phone interview with a Progent information assurance expert. The interview is designed to help evaluate your organization's ability to block or recover quickly following an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you directly to collect information about your existing security profile and backup platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow best practices to create a cost-effective AV and backup environment that aligns with your company's needs. For additional information, visit The ProSight Ransomware Preparedness Report.

Additional Consulting Services Available from Progent
Progent can provide the services of seasoned remote consulting experts for special IT projects. Billing charges for ongoing development or consulting projects are determined according to the level of expertise of the engineers assigned. Progent's experience with these special fields of information technology allows customers to execute major initiatives within budget and on schedule. Progent's project-based online engineering services include:

  • Help Desk Services
    Progent's Help Desk support alternatives for companies with environments that incorporate Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux platforms include full-service Call Center services, shared Helpdesk services, and Helpdesk operations consulting. Progent's Standard Help Desk Services offer small organizations an end-to-end solution that manages all facets of remote Level 1 desktop support from service requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and management reports. Progent offers call desk services at a significant discount off Progent's regular desktop service rates, and Progent can provide the additional option of fast on-demand escalation to Level 2 and Level 3 experts to resolve the most problems.

    Progent's Help Desk consulting expertise can guide you in building an effective new Call Center or revamping your existing one, evaluating or customizing Call Center software products to handle the particular requirements of your company, or providing occasional phone support personnel to reinforce your existing Help Desk Call Center group to handle unusually busy events such as software migrations, major upgrades, or rolling out brand new applications.

    Progent's Help Desk staff of experienced information technology consultants offers your computer users in Hayward California quick assistance from a reliable network service resource with years of background offering telephone-based consulting and remote diagnostics for networks based on Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux technology. Progent's charter is to give the Help Desk Call Center recognition as a crucial contributor to company success, and Progent's goal is to resolve instead of simply track network problems.

  • Business Applications Services: Education, Custom Programming, and Problem Solving
    Progent's Applications Experts Team offers phone-based and in-depth consulting support and education in key application fields including ERP, MRP, customizing accounting packages, and CRM. Progent also offers consulting, customization, and education for familiar Microsoft applications such as CRM, MS Office Project, Office 365 Word, and Office 365 Excel. To find out more information concerning Progent's expertise, programming, and education services, refer to Progent's Business Application Experts Team.

  • Unified and Streamlined Management of Hybrid Cloud Environments
    System Center 2016 centralizes and automates the management of hybrid cloud networks by offering advanced support for Windows Server 2016 servers, Windows 10; cohesive management of heterogeneous networks that include various Linux distributions, Hyper-V and VMware vSphere; and better cloud support such as tighter integration with Microsoft Intune for iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consulting experts offer world-class online and on-premises expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist organizations of any size to plan and install a new deployment of System Center 2016, extend or tune your current one, migrate efficiently from an earlier release of System Center, or troubleshoot your System Center environment.

  • Online Hybrid Network Monitoring and Reporting Support
    Progent offers organizations in Hayward California online hybrid network monitoring by providing Microsoft System Center Operations Manager consulting and System Center 2012 Operations Manager (SCOM 2012) support. Progent can configure Operations Manager to accommodate your environment so your network maintenance is proactive and automated. By spotting emerging trouble spots before they expand into full-scale emergencies, automated monitoring can head off stressful and costly network failures. Progent can also utilize system monitoring products like Nagios and MRTG to troubleshoot UNIX, Linux, Solaris, or Apple macOS and OS X networks, Microsoft systems, or networks that support a variety of operating systems.
How Your Hayward Company Can Contact Progent's Remote Support Professionals
To get in touch with Progent about urgent remote assistance with Microsoft Windows, macOS and OS X, or Linux networks, visit Progent's Emergency Remote Help, phone 1-800-993-9400, or see Contact Progent. For companies and startups in Hayward California, Progent's online computer support engineers can provide professional and cost-effective system support the instant your company requires it. More than 15 years of providing online repair services has led to Microsoft Partner certification for Progent's consultants and has enabled Progent to acquire world-class troubleshooting capability and to fine tune online access technology to repair IT problems quickly while avoiding the expense and lost time associated with on-premises support calls.

Even if your Hayward business deals with a local freelance consultant or maintains a full time organization that can handle common computer issues, Progent’s Microsoft certified engineers can provide an easy and seamless virtual expansion of your on-site resources in cases when your usual service personnel either lack the bandwidth or the knowledge to solve unexpected network emergencies or especially tough integration problems.

Features of Progent's Online Network Support for Hayward California
Progent's online help, Internet-based troubleshooting, system security expertise, and system management services offer offices in Hayward California the greatest leverage for your support budget. Whether you require one-time phone support and remote troubleshooting or full-time Help Desk support and system management, Progent's professionals can provide your business enterprise-level network support while permitting you to avoid the expense and hassle of carrying a large internal IT organization. Highlights of Progent's online help services include:

What Makes Progent Different from Other Service Firms?
Progent is a Microsoft Certified Partner consulting company and Progent's head count, range of IT expertise, fine tuned remote support software, and understanding of corporate IT enable companies to avoid the limitations of exclusive reliance on smaller consulting firms, individual freelance consultants, or limited in-house IT help.

Progent stands out by offering:

  • Proven Methodology
    Progent’s staff of Microsoft and Cisco Premier Certified experts average more than a decade of real-world professional background, at the front lines of IT support, performing a wide variety of technical projects for an extensive mix of businesses. Every Progent consultant shares a refined collection of personal best practices which are combined into company-wide best practices standards that Progent instills in its support team. This guarantees that you get not just expert technical capability, but also a support engineer with field-tested methods for using technical knowledge to repair real-world network problems efficiently.

  • Value Pricing
    Progent's pricing model is to charge for online service and in-person visits per minute. Consequently, you are charged just for delivered services. Progent does not demand a higher rate for after-hours or emergency support, and inside California or in regions where Progent offers on-premises support, Progent does not charge for travel time except for urgent support where on-site work is less than four hours. Also, Progent applies no initialization charge and requires no monthly commitment for support services delivered during normal business hours. Many service firms impose large minimum payments or charge for each quarter hour or longer. Progent's fine granularity eliminates big invoices for fast fixes so you will not be forced to permit simple problems to fester.

  • Complete Records of Delivered Services
    Progent has developed a comprehensive service reporting system that stores and formats complete documentation for all billed support activities. Unlike many freelance consultants or small support firms who provide minimal documentation or details of services performed, every service provided by Progent is tracked by full documentation. Every Progent staff member has use of the support documentation sent by every staff member to each client. The practice of detailing and archiving support activity results in more efficient support and avoids a slew of typical misfortunes such as when a support client is effectively held hostage to a consultant who won’t release the keys to the kingdom.

  • 24x7 Server Monitoring with Microsoft Operations Manager
    Progent is one of the few IT service firms to offer round-the-clock network tracking services based on MS Operations Manager. MS System Center Operations Manager causes your computer support to be anticipatory instead of reactive. By revealing possible issues before they cause downtime, system monitoring can save your information network from stressful and costly service disruptions.
How Does Our Company Start Receiving Remote Network Support from Progent?
To get started with Progent's online help services or to learn more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for IT help, visit Immediate Online Support.



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    Immediate Small Office Setup Service

    Progent is a leader in cost-effectively delivering world-class network support to small companies. Progent's achievement in addressing the IT service needs of the historically underserved small business market is the combined outcome of major technical and process innovations that have removed much of the traditional costs out of managing IT support, injected unprecedented technical skill into the support mechanism, and dramatically streamlined the solution process.

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    ISA 2004 Server Remote Support

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    ProSight Data Protection Services provide small and medium-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight DPS automates and monitors your backup activities and enables rapid restoration of critical data, apps and virtual machines that have become lost or corrupted as a result of component breakdowns, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's BDR specialists can provide world-class support to set up ProSight DPS to to comply with regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can help you to recover your business-critical data.

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    The experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of over 11 years of support in Microsoft integration, ensures you success in selecting the version and configuration of Windows 2003 Server that matches best with your company's strategy. Progent can also help you with planning, deploying, managing and supporting sophisticated IT solutions powered by Microsoft Windows Server 2003, and can streamline your migration from Windows 2000 or Windows NT.

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    The clustering feature set incorporated into the Datacenter and Enterprise editions of MS Windows Server 2008 has been radically redesigned to simplify the installation, setup, and maintenance of clusters that provide greater levels of system availability, protection, performance, and versatility. New or enhanced capabilities include cluster verification, revamped configuration and deployment, unified cluster management, new cluster infrastructure for maximum availability, hardened security and quorum models, fewer failure points, greater disk and memory capacity, and improvements for multi-site clusters. Progent's Microsoft-certified consultants can help your company evaluate the advantages of Windows clustering, plan and execute a deployment, educate your network support personnel to manage your cluster environment, provide continuing consulting and support services, and produce and validate a workplace recovery procedure.

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    Progent's UNIX platform consulting services offer small companies and developers help with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent can give your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of experience provides you with a convenient single consulting firm to help you create and maintain a secure and reliable mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat, SuSE Linux, Debian-GNU and Mandrake.

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    Microsoft Small Business Server is a low-cost collection of essential servers that provides the foundation for a feature-rich but manageable information. The inter-connectivity requirements of the Microsoft .NET components bundled with Microsoft Small Business Server calls for an IT expert with hands-on expertise and extensive experience in designing and building cohesive end-to-end information technology systems. Progent's Microsoft-certified consultants have broad experience with the technologies incorporated in Microsoft SBS 2011 and Microsoft SBS 2008. This expertise assures you success in deploying, administering, and troubleshooting network environments based on the Microsoft SBS line of servers and applications.

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    Progent’s Microsoft-certified consultants can provide companies of all sizes consulting, technical support, and development expertise for Microsoft SharePoint and SharePoint Online. SharePoint is an enterprise solution that utilizes web technology for efficiently coordinating people, groups and information. Microsoft SharePoint offers a common location for your employees or customers to connect to, manage, share and interact with useful information, documents, and software and to interact with one another. Microsoft SharePoint enables faster and better decisions, more effective sharing across groups and more economical business processes. Windows SharePoint Services connect workers, clients, workgroups and major tasks with the data they’ve created in a manner that makes data convenient to find, download and apply. Progent's SharePoint consultants can help your organization to support your current SharePoint ecosystem or migrate to the latest version of SharePoint Server or to SharePoint Online.

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    Progent's Cisco-certified Catalyst 9100 Series 802.11ax AP experts offer economical online and on-premises support for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).

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    Progent can assist small and medium-size organizations to deploy VoIP platforms to provide their at-home workforce the benefit of transparent extensions of the corporate phone network.

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    Progent’s Microsoft certified professionals offer small and midsize businesses expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and ISA Servers contain an advanced application-layer aware firewall that can secure your IT network from attack by external and internal threats. Forefront Threat Management Gateway and ISA Server provide deep examination of Internet protocols such as Hypertext Transfer Protocol, which allows these products to uncover many threats that can elude traditional firewalls. The integrated firewall and VPN structure of Forefront Threat Management Gateway and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the centerpiece of Microsoft's network security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you enhance your IT protection through experienced design and integration of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft consultants can assist your company to deploy Microsoft Forefront TMG 2010, manage and troubleshoot all versions of ISA Server, or migrate from ISA Server to Microsoft Forefront TMG.

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    The complexity and connectivity requirements of Microsoft Windows Servers calls for an IT consulting team with hands-on expertise and broad knowledge in planning and building cohesive, end-to-end network technology systems. The background of Progent's Microsoft-certified consultants, which averages over 10 years supporting Microsoft technology, assures you success deploying Windows Server 2008 and Windows Server 2003 to match closely with your business objectives. Progent’s IT support can assist you with designing, deploying, administering, and supporting Windows Server solutions that increase the business value of your computer system. Progent’s consultants can help you with Microsoft Windows 2008 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows Vista and other desktop clients.

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    Progent’s Microsoft certified consultants offer a variety of support services for Dynamics GP (formerly Great Plains). Dynamics GP is a financial and ERP tool built, like all Microsoft financial tools, on the scalable and popular platform of Microsoft Windows technology. Dynamics GP offers an affordable tool for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is simple to install and configure, and with its segmented design you are able to purchase only the capability you currently require, with the option to add clients and increase capabilities when necessary. Progent’s Dynamics GP/Great Plains consulting engineers can show you how to install, configure and administer the current release of Microsoft Dynamics GP or migrate smoothly from an older release.

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    Progent's ProSight Network Audits are a quick and affordable alternative for small and medium-size businesses to get an objective assessment of the overall health of their IT system. Powered by some of the leading remote monitoring and management tools in the industry, and supervised by Progent's certified group of IT experts, ProSight Network Audits help you see how closely the deployment of your core network devices conform to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits like a cleaner and safer Active Directory environment. Both versions also offer the ongoing advantages of cutting-edge remote network monitoring and management technology. These benefits can include lower-cost management, improved compliance with government and industry security requirements, more efficient utilization of network assets, faster problem resolution, more dependable backup and recovery, and less downtime.

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    Progent's certified Internet Security and Acceleration Server consulting experts have extensive backgrounds developing corporate security solutions for information systems with multiple sites, remote users, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small company design and implement a configuration of Microsoft ISA Server 2004 that supports your IT security requirements without restricting your network.

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    Progent can help your company to plan and execute an efficient transition from a Solaris-based information system to a network based on Windows and capable of supporting Microsoft's popular office productivity suites, business applications, and developer tools. Progent's Sun Solaris, Windows and Cisco consultants and software development experts can show you how to guard your information and reduce business discontinuity by developing an effective transition plan that protects your current investments in Solaris software and technology. UNIX-to-Windows transition consulting expertise available from Progent include evaluation of current infrastructure, transition planning and validation, Exchange migration services, data and application software porting, and processor and mass storage transition and consolidation.

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    Progent's Microsoft certified support team can help you design and deploy an efficient in-place Exchange Server 2007 migration strategy that avoids productivity downtime, simplifies ongoing service demands, and makes your Exchange Server 2007 easy to manage. For complicated multi-server or multi-location migrations, Progent has the experience to complete your move rapidly and economically. Progent's Microsoft Exchange 2007 help, troubleshooting, and design services include expertise with the configuration of third-party enhancements of Microsoft Exchange 2007 Server and the creation of unified messaging solutions powered by Microsoft Exchange 2007 Server.

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    Progent's Citrix-certified consultants can help you to design, implement, manage, and troubleshoot a virtualized application delivery and management solution based on Citrix XenApp. Progent's Cisco CCIE network consultants can help you optimize your network infrastructure for delivering server and client-side applications, and Progent's datacenter management and support consultants can help your organization to administer and support an off-site datacenter that features high uptime, enhanced security, and rapid disaster recovery.

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    If your company computer system combines Linux technology with Windows, Progent can help you to incorporate your computers into a unified network that allows all your operating systems to coexist for simple administration, transparent dataflow, high availability, enhanced performance, and strong protection. Progent's Linux and Microsoft Windows integration support services include IT infrastructure integration and support, support for Windows services for UNIX, remote server monitoring and administration, online technical help and troubleshooting, on-site technical support, and Help Desk services.

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    Dynamics GP software offers analytics and reporting capabilities that let you monitor all business processes, sales and expenses, and market trends with built-in drill-down, inquiry, and reporting functions. Progent's Dynamics GP reporting consulting services can enable you to design reports that let you analyze your business more thoroughly, converting raw data into valuable business information. Progent can improve your reporting and business analysis by providing Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to offering reporting help, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and application design with VBasic, XML and other development environments in order to deliver custom business software development and eCommerce applications that work seamlessly with Microsoft Dynamics GP/Great Plains.

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    Progent's Cisco-certified IT experts can show you how to design an affordable, 24x7 Internet connection architecture that can deliver 24x7 Internet access via a wide range of fault tolerant Internet access technologies including non-stop BGP, transparent fail-over, and redundant Internet Service Providers. Progent can provide CCIE professionals to show you how to apply the latest technology for fault tolerant Internet connectivity to create a cost-effective, fully redundant Internet interface with automatic failover and other capabilities to deliver non-stop Internet access.

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