Hayward Teleworkers Connectivity Support Partner
Solution Design, Configuration, Administration and Call Center Consulting and Support Services
Enlarging your remote workforce may have a major effect on IT architecture, security/compliance, and corporate workflows. Progent has 20 years of background helping businesses of all sizes to plan, configure, manage, optimize, and debug IT environments that incorporate work-from-home employees. Progent can help your Hayward organization to pick the right tools and follow best practices in creating and maintaining a safe virtual solution for teleworkers that promotes teamwork and delivers maximum business value. Progent offers services that go from as-needed guidance for getting you over occasional IT roadblocks to comprehensive project management or co-management to help you carry out mission-critical tasks.
Progent can assist Hayward, California organizations to with any aspect of creating a high-functioning work-at-home environment by delivering network infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, cloud connectivity, helpdesk outsourcing, security monitoring, data protection solutions, and streamlined management.
Network Infrastructure for Telecommuters
Configuring the physical and software infrastructure needed to support a remote workforce can be particularly challenging if you must accommodate a combination of personal hardware such as PCs and laptops, Internet routers, and wireless appliances from an assortment of vendors and with a variety of operating systems and firmware levels. Progent's background delivering remote help for both outdated as well as current IT products in virtual office venues enables you to make cost-effective use of your available network infrastructure and provides you with ready access to expertise for making necessary upgrades. Services available from Progent to help your company to create a high-functioning telecommuting ecosystem include:
- Virtual Private Network (VPN) technology allows you to establish a safe tunnel for authorized at-home workers to access IT resources located at your corporate data center or in the cloud. Progent can assist your company to configure and maintain VPN access between your at-home workforce and your key network resources by providing remote VPN configuration support. For businesses with Cisco's ASA firewalls, Progent's Cisco ASA Firewall experts can help your remote workers to set up Cisco's popular AnyConnect software to provide safe VPN connections for a wide range of devices including Microsoft Windows, Mac, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure products enable a teleworker to see and use a data center computer's desktop. This technology provides IT managers significant control over the computing environment of at-home employees and ensures remote users a consistent and more productive experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
- Routers connect at-home computer networks to the Internet and typically support VPN connections, home Wi-Fi connectivity, and firewalls. Progent can provide top-tier remote support for configuring home routers from a variety of manufacturers. See router integration support from Cisco-certified consultants.
- Home Wireless networks, typically supporting the whole family and guests, are commonly used by at-home employees to access their router for work. This can cause throughput and cybersecurity issues. Progent can help businesses to mitigate these issues by delivering services like Cisco Aironet configuration expertise, Cisco Meraki wireless deployment expertise, and Ubiquiti Unifi WiFi access point setup assistance.
- Internet connectivity solutions impact the performance and availability of connections between telecommuters and the company network. Mission-critical applications might demand backup Internet connections in case the normal connection breaks. Progent offers expertise for selecting service providers, picking appropriate service offerings, and configuring redundant Internet access. Refer to Internet connectivity solutions.
VoIP Solutions for Teleworkers
Extending the company phone environment to accommodate teleworkers is vital to supporting an effective at-home workforce. A variety of cloud-based VoIP platforms are popular with SMBs to server telecommuters. Many enterprises depend on Cisco's current or legacy platforms for IP voice solutions. Progent can help organizations of all sizes to plan or tune a remote IP voice environment that provides the versatility, convenience and security required for teleworkers. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to help businesses optimize their current Cisco VoIP environments to support a growing at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise telephony capabilities to devices such as IP phones, media processing platforms, VoIP gateways, and mixed media apps used across the network. Unified Communications Manager manages other combined media services like unified messaging, video conferencing, and team collaboration networks. For more information about Progent's Cisco Unified CM or CUCM expertise, refer to CUCM consultants.
- CallManager is Cisco's legacy call-processing agent and has been replaced by CUCM. Progent can assist your company to support your current CallManager deployment or migrate smoothly to Cisco's modern IP telephony products. To learn about Progent's expertise for Cisco CallManager and Cisco's other legacy VoIP products, visit Cisco CallManager expertise.
- Cisco IP Gateways provide integration with public telephony networks and with clients operating outside the corporate perimeter such as telecommuters. Progent can provide consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 product lines and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration expertise.
- Additional VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to update your WAN infrastructure to support these VoIP solutions and provide on-demand deployment and debugging services.
Voice/Video Conferencing for Teleworkers
A wide range of video conferencing products from leading technology companies support virtual meetings, video and voice conferencing, chat, and screen/content sharing for both local users and at-home workers. Many organizations use a mix of products to meet the needs of their different partners and customers. Progent can assist you to manage your current voice/video conferencing ecosystem and optimize the engagement of your at-home employees.
- Skype for Business is Microsoft's leading unified communications product that supports presence, IM, voice and video conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified specialists who can help your company to deploy and manage Skype for Business clients to accommodate your remote workforce. For details about Progent's support services for Skype for Business, visit Skype for Business consulting experts.
- FaceTime is Apple's group video phone app for iOS, iPadOS, iPod and Mac devices. FaceTime runs on Wi-Fi or cellular Internet connections. Newer versions of FaceTime support up to 32 concurrent users for voice/video calls. For details about Progent's consulting services for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for virtually all desktop or mobile devices. Offered via Cisco's Webex Cloud, Webex services include sharing granular content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint, network-based recording, plus revision and playback for future reference. To learn more about Progent's consulting expertise for Webex and for other IP video products from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conversations, contacts, and content with capabilities that include IP voice and video conferencing, persistent chat, plus file sharing. To learn more about Progent's support expertise for Teams and for other Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting expertise for these conferencing platforms and assist you to tune your network architecture to run them.
Microsoft Collaboration Software for Teleworkers
Microsoft's collaboration products are closely integrated with Microsoft's popular Office and Microsoft 365 suites, providing a rich ecosystem of productivity apps that create a consistent user interface for exchanging information throughout multiple sites and on a wide selection of endpoint computers. Progent has delivered remote consulting support for Microsoft SharePoint and Exchange Server since their initial publication and can assist your company to configure these critical collaboration products to optimize the effectiveness of your at-home workforce.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works on top of Microsoft 365 and supports third-party cloud services to deliver real-time collaboration. Designed as a substitute for Skype for Business Online, Microsoft Teams and Teams Premium can support chat, audio/video meetings that include screen sharing, phone calls, cloud voicemail, group email, as well as file and application sharing. Teams is tightly integrated with Microsoft 365 and depends on Exchange Online, SharePoint Online, OneDrive for Business, and Azure Entra (formerly called Azure Active Directory) for delivering its complete range of capabilities. For additional information about Progent's support services for Microsoft Teams and Teams Premium, visit planning and configuration expertise for Microsoft Teams.
SharePoint utilizes web entities to facilitate collaboration and knowledge delivery by offering policy-driven access to data, workflow, and tools for searching through company-wide business data. SharePoint allows you to build secure portals that permits at-home workforce to see and update aggregated corporate intelligence by means of Wikis, Blogs, social networking web sites, and Web Parts. To learn about Progent's SharePoint expertise, see SharePoint configuration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange consulting services, refer to integration consulting services for Exchange Server.
OneDrive is Microsoft�s shared cloud-based storage service, comparable to GoogleDrive. At-home workers can store files to the OneDrive service, and co-workers can share them safely through a web browser. Included with Microsoft 365, OneDrive allows home employees to co-edit files. Edits made offline are synced when you go back online. For details about Progent's expertise for Microsoft OneDrive, visit Onedrive configuration experts.
Public Cloud Integration for Telecommuters
Progent offers affordable remote support for enabling organizations to build, maintain and repair cohesive hybrid network models that incorporate internal data centers, telecommuters, branch offices, and cloud resources. Progent offers top-tier consultant for all modes of public cloud service delivery including Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service. Progent can help telecommuters fix issues with public cloud access, identity, and security.
Microsoft Azure is a leading platform for cloud software and services that allows you to use infrastructure, servers, and key applications running on Microsoft's massive cloud. Azure includes more than 100 cloud-based services such as hosting for Windows and Linux-based virtual machines, scalable cloud storage, messaging, app development with Visual Studio, and data backup. Progent can help you to set up VMs on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, streamline identity control with Azure Active Directory, and design backup and recovery solutions with Azure Backup. Progent can also help you create protected access to Azure services for at-home workers by configuring and debugging firewalls and VPN tunnels. For details about Progent's consulting expertise for Microsoft Azure, visit Microsoft Azure consulting services.
Microsoft 365, previously called Office 365, is Microsoft's popular family of client productivity applications and cloud services offered on a subscription basis. Microsoft apps and cloud services are provided in a selection of plans designed for users ranging from individuals and households to large corporations. Progent can provide fast and affordable remote access to experts familiar with Microsoft 365-compatible clients running Windows, Mac, iOS, and Google Android operating systems. Progent can assist your business to assess the numerous subscription plans available for Microsoft 365 and deploy 365 apps for your remote workers in a way that delivers maximum business value. For details about Progent's consulting expertise for Microsoft 365, see Microsoft 365 consulting services.
Exchange Online is one of the most widely used cloud-based applications in the Microsoft 365 product line. Microsoft 365 Exchange Online offers the benefits of reduced costs for data center infrastructure, easier management, dynamic scaling, high reliability, and additional benefits inherent with public clouds. Microsoft has engineered Exchange Online to run seamlessly with on-premises deployments of Exchange, enabling customers to build hybrid cloud/onsite networks. Progent's Exchange experts can provide occasional assistance to guide you through challenging IT bottlenecks and can also provide end-to-end project management outsourcing to make sure your telecommuters have convenient and secure access to your Microsoft 365 Exchange Online environment. To find out Progent's consulting services for Microsoft 365 Exchange Online, visit Exchange Online configuration and support consulting.
Amazon Web Services (AWS) is a trailblazer in the public cloud arena and is the industry's top provider of cloud-based services. Progent offers rapid and economical online contact with cloud integration consultants who can assist your business to plan, implement, maintain, and troubleshoot hybrid information networks that incorporate Amazon AWS cloud-based services with on-premises data centers and with other popular cloud platforms like Microsoft Azure. Progent also offers access to Cisco-certified CCIE networking experts to assist you to build a high-availability network model so your users have a productive computing environment whether they are working from your main office, a remote branch, at home, or on the road. For information about Progent's support services for Amazon AWS, see Amazon AWS consulting support.
Google Cloud Platform (GCP) is a leading suite of public cloud services that provides Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco experts can assist you to extend your existing IT resources with the Google Cloud, and Progent's database consultants can help you make your key apps cloud ready so your at-home workers can benefit fully from Google Cloud services. Progent can assist your organization to deploy virtual machines on Google Cloud Compute Engine, plan a cost-effective storage system with Google Cloud Storage services, and simplify access control for teleworkers with GCP Cloud Identity. Progent can also help you to use GCP's unified management technology to control and track your GCP environment. To learn, refer to Google Cloud Platform integration expertise.
Help Desk Call Center Support for Telecommuters
A rapid, enterprise-wide changeover to a from-home business model, which could be the result of an epidemic or as part of a business continuity preparedness plan, can overwhelm even a high-performing in-house Help Desk. Progent's Help Desk services make it possible for organizations of any size to outsource or supplement their Call Desk by using Progent's remote Technical Response Center (TRC) team.
- Progent's Standard Support Desk support services leverage Progent's nationwide network of online technical support specialists combined with enterprise-class trouble ticketing and follow-up software to offer an affordable, modern Help Desk. Progent's Standard Help Desk Services offer a comprehensive solution that addresses all facets of online Level 1 PC support from service requests through trouble ticket creation, screen sharing, issue resolution, and incident reporting. A browser-based User's Service Portal allows from-home workers to check or edit the status of their current trouble tickets, enter details, and append screen captures or relevant files. Technical support services are provided at a significant discount off Progent's ordinary Level 1 technical service charges, and Progent makes available the option of fast hand-off to Level 2 and Level 3 support specialists to resolve advanced issues. To find out more, go to Progent's Standard Helpdesk Services outsourcing for small businesses.
- Progent's Help Desk Augmentation Service allows your company to expand your current Call Desk team by sharing delivery of Support Desk services seamlessly between your in-house IT support personnel and Progent's nationwide roster of PC support technicians and subject matter experts. Progent's co-managed Call Desk service is based on a collaborative support solution utilizing the leading professional services automation (PSA) tool for managing help requests and ticketing, establishing ownership, tracking progress, and producing management reports. To learn how Progent's Call Desk Augmentation Services can enable your business to deliver world-class IT support to your from-home workers, visit Progent's Call Center augmentation Services.
Security and Compliance for Teleworkers
At-home staff members typically utilize their personal computers and usually operate in a poorly secured physical space. This situation multiplies their vulnerability to cyber threats and requires judicious configuration of corporate firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, extensive user education, and the development of security policies based on best practices. Progent's seasoned roster of IT security support consultants can help your business to plan, configure and manage an effective cybersecurity solution that guards critical IT assets in networks that incorporate telecommuters.
Firewalls enable companies to build a network environment that can be securely utilized by local users and by telecommuters, mobile workers, suppliers, clients, and the public. Modern firewall appliances allow you to assign and manage appropriate permissions to various classes of users and to scale your network and modify your security profile as your business evolves and as network attacks grow increasingly complex. Progent supports both current and legacy security appliances from all major manufacturers including Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. To learn more about Progent's firewall integration services, refer to firewall integration and support expertise.
Remote Endpoint Security Monitoring makes it possible to track the various computers utilized by teleworkers and either reject or spot and respond to the latest cyber attacks like ransomware. With Progent's ProSight Active Security Monitoring services, a lightweight software agent is put on each secured endpoint device, monitoring all activity and using advanced behavioral threat analysis from SentinelOne to identify new attacks at inception. When an attack is spotted, ProSight ASM immediately disconnects the impacted endpoint from the network to contain the threat. Because the ProSight Active Security Monitoring agent is self-contained, endpoints stay protected even if they are disconnected from the Internet. Progent is a SentinelOne Partner, dealer, and integrator. To learn more about ProSight Active Security Monitoring, see remote endpoint monitoring for at-home workers.
Progent's Duo MFA Services incorporate Cisco's Duo technology to protect against stolen passwords by using two-factor authentication. Duo enables one-tap identity verification with Apple iOS, Android, and other out-of-band devices. With Duo 2FA, when you sign into a protected online account and give your password you are requested to verify your identity on a unit that only you possess and that is accessed using a separate network channel. A broad range of devices can be used for this added means of authentication including an iPhone or Android or wearable, a hardware token, a landline phone, etc. You may designate several verification devices. For more information about Duo two-factor identity authentication services, refer to Duo MFA two-factor authentication services for telecommuters.
Security Audits can assess the vulnerability of your information system to all types of external and local security attacks for an environment that includes an at-home workforce. Progent can deploy online, automated cybersecurity analysis software for rapidly and economically detecting a wide variety of security gaps that can be surfaced over the Internet. Progent's endpoint security audit experts, which can be managed by security professionals with top certifications including CISA, ISSAP, and GIAC, can assist your company to evaluate your workflows and policies and assess your IT architecture to enable you to design the highest level of protection for your remote workers.
Horizon3.ai's NodeZero PEN Testing Platform is a cutting-edge penetration test (pentest) product family that supports autonomous threat assessment of your at-home environment as well as your internal and perimeter networks to help you identify, prioritize, fix, and confirm security weaknesses before malicious hackers can exploit them. Progent's pentest experts can help you to use NodeZero to perform thorough penetration tests of your network perimeter and your internal network in order to determine your current security posture. Progent can also assist you to harden your network security and can help you to design and implement a unified cybersecurity ecosystem that simplifies management and delivers optimum protection for on-prem, multi-cloud, remote, and perimeter IT assets. To learn additional details about Progent's vulnerability assessment solutions powered by on NodeZero's PEN test platform, see Consulting Support for NodeZero's Pentest Products.
Download White Paper: Protecting a Work-From-Home (WFH) Environment
To read or download a white paper describing critical things to focus on for securing a network that includes work-from-home staff, click:
Securing a Work-From-Home (WFH) Environment White Paper. (PDF - 2.4 MB)
Data Protection for Remote Workers
Data Protection covers backing up and restoring critical information in order to prevent data loss and reduce recovery time and effort in case of storage system problems due to hardware breakdowns, programming glitches, human error, malware, or any other reason. Dependable data protection solutions can be particularly challenging to architect and manage in hybrid networks that incorporate local data centers, public clouds, and an at-home workforce.
- Backup/Restore strategies for an at-home workforce must address multiple kinds of personally owned endpoints. Progent can provide fast remote access to experts familiar with a wide array of products for protection Microsoft Windows, Apple Mac and Linux/UNIX servers and desktop computers as well as notebooks, iOS and Android tablets and smartphones. Popular backup/restore solutions supported by Progent's backup/recovery consultants include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To protect resources distributed across a wide area network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery service that uses cloud storage and includes granular recovery and centralized management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) plans often envision scenarios that require a temporary switch to telecommuting. Progent's expert disaster recovery preparedness experts and business continuity planning specialists can assist your company to produce, document and validate a DR/BC plan that includes the logistics of moving to telecommuting.
Unified Management for Telecommuters
Microsoft has rebranded and reshuffled its endpoint management products under the title Microsoft Endpoint Manager, which encompasses Intune for cloud-based management of remote endpoints and Configuration Manager for managing local computers. Microsoft Endpoint Manager provides a unified solution for protecting corporate data by managing on-premises, mobile, and home-based endpoint devices.
Intune
Intune is part of Microsoft's Endpoint Management family that also features Configuration Manager. Intune is a cloud service for managing and securing mobile computers and applications. Remote endpoint computers can be personally owned or company owned. IT administrators managing the enrolled endpoint devices of teleworkers can use Intune to deploy and authenticate applications on devices, push updates and certificates, configure rules for permission to access data and resources, manage passwords, establish VPN tunnels, determine how home-based workers share data, establish threat defense, ensure compliance, and erase sensitive information from lost, stolen or decommissioned endpoint devices. Microsoft Intune works with Apple iOS, Android, Windows, and macOS/OS X endpoints. To find out about Microsoft Intune and to find out how Progent can help you to use this platform to manage the devices of your at-home workers, refer to Intune telecommuter device management experts.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified MDM platform that allows network administrators to keep off-premises endpoint devices current and protected. Workspace ONE incorporates VMware AirWatch for centralized endpoint management combined with VMware's Horizon virtual application delivery technology for authorization control, application management, and configuration management of endpoints. Workspace ONE runs with devices based on Windows 10, macOS, iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-site product through a one-time purchase. Top features of VMware Workspace ONE include rapid remote deployment of out-of-the-box laptops, quick onboarding of new employees, policy set up and enforcement for all categories of devices, aggregated reporting and analytics, an email encryption gateway, and seamless integration with Microsoft apps and cloud-based products. For details about Progent's support for VMware Workspace ONE, go to VMware Workspace ONE mobile endpoint management expertise.
Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining a productive telecommuter environment for your Hayward, California organization, phone
An index of content::
IT Services Aironet 2800 Access Point
Specialist Aironet 802.11ac AP Upgrade
Progent's Cisco CCIE-certified Wi-Fi network infrastructure consultants offer online or onsite integration and debugging support to help your organization to design, implement, upgrade, tune, administer and debug Aironet Wi-Fi AP deployments of any scale or topology. Progent's Cisco wireless controller consultants can also assist you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-based resources to build an enterprise-wide connectivity solution that is easy to administer and scale. Progent also can provide affordable wireless site surveys to assist you to determine the most appropriate selection, placement and configuration of Aironet wireless access points to work with your unique office design, building structure, and expected workloads.
24 Hour Microsoft Dynamics GP 2015 Custom Programming Professionals
Dynamics GP 2015 Azure Entra Consultant
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a new design that improves cloud readiness, works with the most popular handheld devices, allows one-time sign-on with Azure AD, and strengthens security and compliance. Dynamics 2015 R2 also streamlines management reporting, incorporates new Workflows, extends the Web Client, and adds more than 100 enhancements to various applications. Progent's team of Microsoft-certified and Cisco-certified consultants offer the broad knowledge and hands-on experience to address the many technical and business challenges associated with deploying and managing Dynamics GP 2015 R2 and can help your organization to perform a smooth migration that will maximize the business value of your investment in this mission-critical platform.
Microsoft Certified Partner Data Protection Manager 2016 and SQL Server IT Consulting
Data Protection Manager 2016 Migration Consultant Services
Microsoft System Center 2016 Data Protection Manager offers near-continuous backup and simplified recovery functions for Microsoft-based networks. Data Protection Manager 2016 delivers application-aware protection for critical workloads like Microsoft SQL Server, Exchange and SharePoint Server, protects Windows and Linux VMs, supports virtual machines hosted by Windows Hyper-V as well as VMware, and can use Azure for convenient cloud backup and recovery. Progent's Microsoft-certified experts can help businesses of all sizes to plan, deploy, administer, and troubleshoot an enterprise-wide backup/restore solution built around Data Protection Manager 2016. Progent can assist you to upgrade from a previous version of DPM or from an outdated solution, and Progent can tune your SCDPM 2016 ecosystem for on premises, colocated, cloud or hybrid deployment models. Progent offers remote or onsite consulting expertise and can provide as-needed expertise to resolve challenging issues or provide end-to-end project management support to help you complete your SCDPM 2016 deployment on time and within your budget.
5500 Wireless Controller IT Consultants
CCDP Certified Wave 2 Wi-Fi controller Professional
Cisco's Catalyst Wi-Fi controllers simplify the administration of Wi-Fi LANs by unifying the provisioning and management of wireless access points, optimizing wireless throughput by reducing the impact of RF congestion, improving Wi-Fi uptime with rapid auto-failover, and hardening data security by identifying cyber threats and analyzing traffic content based on user class and location. Progent's Wi-Fi consultants can help your business to configure Cisco wireless LAN controller appliances to manage wireless networks of all sizes. Progent can assist you to maintain and troubleshoot your current Cisco Wi-Fi environment or carry out an efficient transition to Cisco's latest wireless controller technology.
Engineer System Center 2016 and Skype for Business Integration
System Center 2016 Security Professionals
Progent has more than 20 years of experience integrating, and supporting the core components included with System Center and can help your organization to design, install, manage, and fix your System Center solution to maximize the uptime and responsiveness of your critical IT resources across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-based fabric. Progent can assist you to migrate to the latest version of Microsoft System Center from a previous release or from another IT management platform to provide the advantages of enterprise-class deployment, centralized management, security, plus datacenter and critical application performance monitoring.
Immediate Staffing Services Technical Support Services
Temporary IT Admin Staffing Online Support
Progent's temporary IT staffing services allow businesses to respond to the need for IT professionals without incurring the expense and hassle that come with identifying and hiring experienced technical workers and without adding to your full-time workforce.
SentinelOne Vigilance Respond MDR Reseller On-site Support
SentinelOne Vigilance Respond MDR Reseller Configuration
Progent is a reseller and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management solution that includes machine learning technology and expert services to provide cutting-edge endpoint detection and response (EDR).
ransomware protection Consultant
ransomware virus recovery Consult
Progent's ransomware consultants can help you to assess your ransomware vulnerability, monitor and guard your network, help with negotiating a settlement with a hacker, and reconstruct an information system victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Consultant Services Microsoft Enterprise Mobility Suite
Expert Microsoft Certified Specialist Intune Policy Settings
Progent's Microsoft-certified Intune consultants can help your company to assess the strategic case for utilizing Intune for administering your portable devices including laptops, phones, and tablets based on Windows, Apple iOS, and Android. Progent can assist you to define security and compliance policies, plan and deploy test environments to evaluate the benefits of Intune for your network, deploy Intune across your enterprise, combine Intune with System Center Configuration Manager for unified change management, and troubleshoot your Intune solution.
24x7 Support Remote Support
Onsite Support Help and Support
For medium-size businesses looking for IT support, Progent can deliver a variety of alternatives including on-site help, remote support, phone-based Help Desk, 24x7 support with automatic system monitoring, temporary staffing, business relocation services, application programming, and expert consulting. For midsize businesses in California or other areas serviced by Progent's field engineers, Progent provides professional in-person support for solving network problems quickly and affordably.
Urgent Contract Jobs Compensation for Cisco Consulting
Compensation for Microsoft Certified Position
Our compensation structure is built on revenue sharing, so similar to working as an independent consultant, your income is entirely driven by your generated revenue. Some of our support staff stress lifestyle issues and elect to consult at a more relaxed pace, using our flexible schedule to pursue individual enthusiasms such as mountain biking, motorcycle racing, skiing, surfing, travel, or sharing free time with family and friends. Others take advantage of the opportunity to earn big bucks via hard work and long hours. Progent completely encourages both sides of the spectrum plus everything in between.
Emergency Network Consulting NodeZero Security Penetration Testing
Security Team NoderZero Threat Assessment
Progent's certified cybersecurity consultants can run NodeZero-powered penetration tests to verify your security defense tools and policies are correctly configured and effective.
Application Consulting Microsoft Dynamics NAV
Dynamics NAV ERP Integration
Progent can provide remote and onsite installation, upgrade, application development, training for Microsoft Dynamics 365 Business Central (formerly Dynamivs NAV).
Microsoft Windows Server 2008 R2 Computer Consulting
Windows Server 2008 BranchCache Consultant
Microsoft Windows Server 2008 R2 offers high levels of performance, protection, availability, expandability, and versatility that improve output of on-site, remote, and mobile users. Progent's Microsoft-certified professionals can provide cost-effective online engineering, technical support, and training services to help you to plan, implement, and maintain Microsoft Windows Server 2008 R2 in order to add significant strategic value to your network.
After Hours Services QoS Test Lab
Load Aggregation Testing Engineers
The Progent Test and Training Lab located at the QTS Colocation Center is available for piloting mission-critical applications, creating efficient system upgrade methodologies, assessing and optimizing performance, planning or verifying business continuity solutions, mitigating compatibility issues, and building training systems for the latest technologies. For Progent clients who lack adequate internal resources to assemble effective pilot environments, the lab reduces capital outlay and technical risk while keeping vital IT initiatives on schedule.
Remote Consulting SCVMM 2012 Templates
SCVMM 2012 Reporting Remote Support Services
Progent's Microsoft-certified consultants can assist organizations of any size to follow best practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and library resources; design, deploy, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive reporting. Progent can help your company to upgrade from an earlier version of SCVMM or from a third-party management system, and Progent can assist you to optimize and repair your existing SCVMM 2012 environment to make sure you realize maximum business value.
24 Hour Microsoft Dynamics NAV Application Consulting
After Hours Microsoft Dynamics NAV Integration
Progent offers online and on-premises configuration, upgrade, customization, training for Microsoft Dynamics 365 Business Central/NAV.
Protect NodeZero Certified Cybersecurity Pen Testing
NodeZero Certified Cybersecurity Penetration Testing Security Consultancies
Progent's certified security consultants can run NodeZero-powered penetration tests to verify your security defense tools and policies are properly set up and effective.
Dynamics GP Great Plains Software Professional
Dynamics GP Power BI On-site Technical Support
Progent can show you how to prepare and implement an efficient move to Dynamics GP so that you retain your information, improve your protection, modernize your management reporting, take full advantage of Microsoft Office integration, and reduce business interruption by creating and executing a sensible migration strategy. Progent can also help educate new Microsoft Dynamics GP users so you don't lose productivity. Progent can enhance your company reports and management analytics by providing Crystal Reports consulting, FRx assistance, and Excel expertise. Progent's experience with Microsoft .NET technology, Microsoft SQL Server solutions, and designing with VBasic, XML and other tools make it possible to create specialized line-of-business applications and eCommerce programs that integrate seamlessly with Microsoft Dynamics GP 2010/Great Plains 2010.
Progent Cybersecurity Press Relations Consulting Services
Progent Cybersecurity Experts in the News Specialists
Progent in the News is hosted by cybersecurity expert Darrin Johnson.
Offsite Automated Backup Services Consult
Cloud Backup Security and Compliance Information Technology Consulting
ProSight Data Protection Services ECHO offer small and medium-sized organizations an affordable end-to-end service for secure backup/disaster recovery (BDR). Available at a low monthly rate, ProSight Data Protection Services automates and monitors your backup processes and allows rapid recovery of vital data, applications and VMs that have become unavailable or damaged as a result of hardware failures, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery specialists can provide advanced support to set up ProSight Data Protection Services to be compliant with regulatory standards like HIPAA, FINRA, and PCI and, when needed, can assist you to recover your business-critical information.
ProSight Reporting ConnectWise Manage Ticketing Consultant
ProSight Reporting ConnectWise Manage Ticketing On-site Technical Support
ProSight Reporting is an expanding line of real-time reporting plug-ins created to work with the leading ticketing and network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Network Consultant Hornetsecurity Altaro VM Backup Offsite
Hornetsecurity Altaro VM Backup Disaster Recovery Online Help
Altaro VM Backup software from Hornetsecurity provides small and mid-size organizations a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud environments and also supports cost-effective cloud backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of remote or onsite services to assist you to design, install, optimize and debug a modern backup and disaster recovery system powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/restore service based on Altaro VM Backup technology.
Online Help Altaro VM Backup Boot from Backup
Hornetsecurity Altaro VM Backup Integration Technical Support
Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a dependable and affordable platform for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for on-premises, offsite, multi-site, and cloud environments and also supports cost-effective cloud backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of online or onsite consulting services to help you to plan, install, manage and troubleshoot a comprehensive backup/restore system powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/recovery service powered by on Altaro VM Backup software.
Helpdesk for Remote Workers Online Support
24x7 Teleworker Services Configuration
Progent has two decades of background helping small and medium-size businesses to plan, implement, optimize, administer, and troubleshoot IT networks that incorporate a remote workforce.
WiFi 6/6E migration Support
Android Integration IT Consultants
Progent's Wireless Consulting Services offer a fast, economical way for companies of all sizes to deploy, manage and repair cutting edge wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to design and deploy appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless messaging and online applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Specialist IT Management Outsourcing
Network Management Outsourcing for Small Businesses Consulting Services
Progent's ProSight family of managed services are geared to offer organizations who maintain small internal network administration and support teams with low-cost access to enterprise-class management platforms and consulting expertise. Advantages of the ProSight line of managed IT services include predictable network management costs, automation of common management processes, ongoing absorption of the latest information technology, smooth migration from legacy technology to modern solutions, close fit between information technology with business goals, access to seasoned network experts, and allowing management to concentrate on business issues rather than ever-changing network technology.
Offsite Employees Endpoint Security Remote Support
At Home Employees Cybersecurity Remote Technical Support
Progent can assist small and mid-size companies to install security protection solutions and provide response expertise needed to support at-home workers.
After Hours Telecommuting Jobs Work from Cisco Certified
Home Based Microsoft Consultants Employment Opportunities
Progent believes that a well designed and implemented information system is a vital piece for accelerating any firm's success, and Progent follows this belief in our own network infrastructure. We have created a zero-downtime virtual office infrastructure that enables Progent's staff engineers and certified contractors to deliver rapid and efficient support, cooperate closely on challenging jobs, and gain from career and private growth by being part of an exciting business culture of self motivation and independence.
24/7/365 Wi-Fi controllers patch management Professionals
Android patch management Engineer
Progent's support services for software/firmware update management provide organizations of any size a versatile and cost-effective alternative for assessing, testing, scheduling, applying, and tracking software and firmware updates to your virtual and physical; servers, endpoints scanners, network appliances like switches and wireless APs, and Internet-of-Things devices like alarms and health monitors.
Microsoft Teams VoIP Specialist
Award Winning Microsoft Teams Consulting Services
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Best Practices Migration
Technology Consulting Company Microsoft Consulting Best Practices
Progent's staff of Microsoft and Cisco Premier experts average longer than ten years of hands-on professional experience, in the trenches of IT service, performing a wide range of IT tasks for a large mix of clients. Each Progent consultant shares a proven set of personal best practices which are incorporated into company-wide best practices training that Progent teaches its consulting personnel. This means that you get not just world-class technical help, but also a consultant with field-tested methods for using computer knowledge to resolve actual network problems rapidly.
Microsoft Certified Partner Remote Technical Support Windows Server 2008 Hyper-VI
Windows Server 2008 Security Technical Support Services
Progent's Microsoft-certified consultants can help you to calculate the advantages of Windows Server 2008 for your company, create test systems and migration plans, install Windows Server 2008 with your IT environment and applications, educate your support staff how to use enhanced administration tools, and deliver continuing consulting and technical support via affordable alternatives such as Help Desk Call Center support and remote technical support.
Antivirus Services
Anti-Virus Design and Installation
E-Mail Guard from Postini provides continually updated spam and virus filtering, data filtering, and security from email-based directory harvesting and DSA attacks. Progent is a Postini partner and service specialist. If your business is too small to qualify for a regular Postini license, you can still have the use of Postini's Perimeter Manager technology through Progent's E-Mail Guard anti-spam and antivirus service offering. Progent's expert email security consultants can show you how to create an email protection strategy that features antispam and anti-virus products and policies.
Nagios for Linux Services
After Hours Network Consultant MRTG
Network monitoring commonly consists of tracking a system's resource utilization in order to identify data traffic backups or fix hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free network monitoring tools that run under Linux or UNIX and can be deployed to monitor mixed-platform environments where UNIX and Windows coexist. Progent's network support engineers can help you take advantage of both these tools to tune and troubleshoot your network. Progent's Linux support professionals offer small businesses and programmers help with managing and servicing UNIX/Linux and Solaris networks that coexist with Microsoft-based technology.
Microsoft ISA Server On-site Technical Support
24 Hour Microsoft Certified Expert Microsoft Firewall Network Consultants
Progent's Microsoft certified professionals offer small and midsize businesses expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers include a full featured application-layer aware firewall that can secure your business system from attack by outside and inside threats. Forefront Threat Management Gateway and ISA Server perform thorough inspection of Internet protocols such as HTTP, which allows these products to detect many attacks that can elude ordinary firewalls. The integrated firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and monitoring of all VPN streams. ISA Servers are the mainstay of Microsoft's system security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you strengthen your IT security through experienced planning and deployment of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft-certified engineers can help your company to configure Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or upgrade smoothly from ISA Server to Microsoft Forefront Threat Management Gateway.
UNIX with Windows Online Support
Windows and UNIX Technology Professional
If your company is developing UNIX-based software on a network that has MS Windows-based servers, PCs, and office applications, Progent offers comprehensive information technology outsourcing that frees you to concentrate on your field of high-value expertise while avoiding the constant distraction of maintaining your company information system. By using smart server monitoring and by delivering online and in-person support as your company needs it, Progent offers an economical solution for supporting an information network that provides excellent availability, security, and efficiency. Progent's developer assistance offerings feature full-service network support outsourcing, virtual infrastructure, remote and on-site support and repair, proactive network monitoring services, and Helpdesk support.
Microsoft Windows 2003 Cluster Server Integration Services
Expert Microsoft Certified Clustered Windows Help and Support
Progent provides Windows 2003 Cluster Server expertise to help your organization implement zero-downtime server clusters that can deliver 100% operation. Clustered Windows servers for non-stop networks include Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster, and Exchange Server Cluster. By helping you plan non-stop server clustering environments powered by Microsoft Windows Server Cluster 2003, Progent's Premier Windows engineers ensure that your non-stop clustered servers are set up to maximize the strategic value of your information network.
Immediate Windows Server 2003 Technology Professional
Windows 2003 Server Setup and Support
The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of more than 11 years of support in Microsoft integration, assures you success in selecting the edition and set up of Windows 2003 Server that matches most closely with your business goals. Progent can also assist you with designing, installing, managing and supporting powerful IT solutions powered by Windows Server, and can assist your migration from Windows 2000 or Windows NT.
24x7 Wi-Fi RF Coverage Maps Computer Consultants
802.11x Wi-Fi Site Survey Online Support Services
Progent's wireless site survey services help you to plan, install and debug a Wi-Fi network optimized for your environment, providing you a wireless solution that delivers the reception, speed, capacity, Quality of Service, security, and roaming ability your business needs. Wi-Fi site survey services from Progent include online predictive analysis for designing a Wi-Fi LAN and on-premises site survey services for validating, tuning, and debugging an operational Wi-Fi LAN.
Apple Certified Support Professional (ACSP) Small Office Network Consultants
After Hours JNCIA Small Business IT Outsourcing
Progent provides customers the services of consultants who have earned some of the IT industry's most prized credentials. Progent believes that clients have the right to be sure that their IT support providers have formal testing plus broad real-world experience so that Progent's clients can engage Progent's support with confidence. Often, vendor credentials like the Cisco Certified Internetwork Experts confers privileges for significantly superior vendor assistance than is available to uncertified consultants, enabling Progent to deliver clients a better class of IT service. In addition, recognized credentials such as CISM or CISSP for IT security can aid enterprise customers to demonstrate compliance with regulatory demands by using the assistance of accredited industry experts.
Altaro VM Backup Management Technical Support Services
Professionals Altaro VM Backup Live Backup
Altaro VM Backup from Hornetsecurity offers small organizations a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for on-premises, offsite, multi-site, and cloud environments and also supports cost-effective backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of online or onsite consulting services to assist you to design, install, manage and troubleshoot a comprehensive backup and disaster recovery solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/restore service powered by on Altaro VM Backup.
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