Enlarging your remote workforce can have a significant impact on network infrastructure, security, and corporate culture. Progent has 20 years of experience helping small and mid-size businesses to design, deploy, manage, optimize, and debug IT networks that incorporate work-from-home employees. Progent can help your Hayward organization to select the appropriate technologies and adhere to leading practices in building and maintaining a secure virtual office solution for teleworkers that promotes collaboration and returns maximum business value. Progent can provide services that go from on demand guidance for helping you past challenging technical roadblocks to full project management to help you successfully complete business-critical tasks.

Progent's consultants can help Hayward, California businesses to succeed with any facet of creating a high-performing telecommuting environment by delivering network infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud integration, helpdesk augmentation, data security, data protection solutions, and centralized management.

Public Cloud Integration Services for Remote Workers
Progent can provide fast and affordable online support for helping businesses to build, maintain and optimize integrated hybrid network models that include physical data centers, remote workers, branch offices, plus public cloud services. Progent can provide expertise for all modes of public cloud service delivery including Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service. Progent can help remote workers fix issues with public cloud connectivity, authentication, and cybersecurity.

Microsoft Azure Integration for At-Home WorkersMicrosoft Azure is a popular family of public cloud software and services that allows you to utilize infrastructure, servers, and key apps running on Microsoft's extensive cloud. Microsoft Azure features more than one hundred services services such as the ability to host Windows and Linux-powered VMs, on-demand cloud storage, email and messaging, application development with Visual Studio, and backup/restore. Progent can assist you to set up virtual machines on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, streamline identity control with Azure Active Directory, and plan backup and restore systems with Azure Backup. Progent can also help you establish secure access to Azure services for remote workers by configuring and debugging firewall appliances and VPN IPsec tunnels. To learn about Progent's consulting expertise for Microsoft Azure, visit Microsoft Azure expertise.

Office 365 Integration Services for TelecommutersOffice 365, rebranded Microsoft 365, is Microsoft's growing suite of client productivity software and cloud services available on a subscription basis. Microsoft apps and services are marketed in a variety of bundles intended for customers ranging from individuals and small offices to large corporations. Progent can provide fast and affordable online access to consultants familiar with Microsoft 365-compatible endpoint devices based on Windows, Mac, iOS, and Google Android operating systems. Progent can help you to evaluate the various subscription bundles offered with Microsoft 365 and deploy 365 applications for your teleworkers in a way that delivers top business value. To find out about Progent's expertise for Microsoft Office 365, go to Microsoft Office 365 consulting services.

Office 365 Exchange Online Integration for TelecommutersMicrosoft 365 Exchange Online is one of the most widely used applications in Azure-hosted Office 365 product line. Exchange Online offers the benefits of lower costs for physical infrastructure, simplified management, on-demand scaling, high availability, and other benefits inherent with public clouds. Microsoft has designed Exchange Online to run transparently with local Exchange environments, allowing you to build hybrid cloud/onsite networks. Progent's Exchange consultants can provide as-needed assistance to guide you past challenging IT bottlenecks and can also provide comprehensive project management services to make sure your telecommuters have convenient and secure access to your Microsoft 365 Exchange Online environment. To learn Progent's expertise for Exchange Online, refer to Exchange Online configuration and troubleshooting consulting.

Amazon AWS Integration for TelecommutersAmazon AWS is a pioneer in the public cloud computing market and is the industry's leading provider of cloud services. Progent can provide fast and economical online access to cloud connectivity experts who can help your organization to plan, implement, manage, and troubleshoot hybrid information networks that integrate Amazon AWS cloud services with local data centers and with other public clouds like Microsoft Azure. Progent also can provide access to Cisco-certified CCIE networking experts to help your company to build a high-availability network architecture to make sure your users have a productive computing experience whether they are working from your headquarters, a remote branch, at home, or on the road. For information about Progent's consulting expertise for Amazon AWS, see Amazon AWS integration expertise.

Google Cloud Integration for TelecommutersGoogle Cloud Platform is a leading set of cloud computing services that provides Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco consulting experts can help you to extend your current IT assets with the Google Cloud Platform, and Progent's database consultants can show you how to make your key applications cloud ready so your remote workers can benefit fully from Google Cloud Platform services. Progent can help your organization to deploy VMs on GCP Compute Engine, plan a cost-effective storage solution with Google Cloud Storage, and simplify access management for at-home workers with Google Cloud Identity services. Progent's consultants can also help your business to utilize GCP's unified management technology to administer and monitor your Google Cloud ecosystem. To learn, visit Google Cloud Platform consulting services.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and maintaining a productive work-from-home solution for your Hayward, California organization, call 1-800-993-9400 or go to Contact Progent.

An index of content::

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    Progent is a leading innovator in cost-effectively delivering world-class IT support to small companies. Progent's success in addressing the network service needs of the chronically underserviced small company market is the cumulative result of key technical and operational innovations that have eliminated much of the traditional expenses out of managing network support, added unmatched technical skill into the support system, and significantly accelerated the solution cycle.

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    Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small or mid-size organization's servers in an environment that gives the highest degree of dependability and scalability and is in addition easy to migrate to another host. ProSight Virtual Hosting and management options are built on mature virtualization platforms that enable small and midsize businesses with multi- platform environments to economize significantly on the costs of capital investments, infrastructure maintenance, and IT management while benefiting from world-class reliability and an unprecedented level of vendor flexibility.

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    Microsoft Exchange 2013 incorporates major improvements to the capabilities of Exchange 2010 and delivers important new features plus a redesigned structure. These improvements affect vital facets of IT such as ease of administration, high availability (HA), security, operational costs, collaboration, expandability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to understand the potential advantages of upgrading to Microsoft Exchange 2013, design a cost-effective test and rollout strategy, and educate your IT staff to manage your Exchange 2013 environment. Progent also offers ongoing online consulting and management for Microsoft Exchange Server 2013.

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    Progent's Microsoft-certified ISA Server consultants have extensive experience creating corporate security designs for information systems with many locations, mobile users, and mission-critical web-based applications. A Progent ISA 2004 Firewall engineer can help your small business plan and deploy an installation of Microsoft ISA Server 2004 that supports your IT protection needs without limiting your productivity.

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    Microsoft Exchange 2013 includes major enhancements to the functionality of Microsoft Exchange Server 2010 and delivers powerful innovations as well as a redesigned architecture. These enhancements favorably impact key areas such as ease of administration, high availability (HA), compliance, operational costs, teamwork, scalability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to understand the possible business benefits of upgrading to Exchange 2013, design an efficient test and rollout plan, and train your IT staff to maintain your Microsoft Exchange 2013 solution. Progent also offers affordable online consulting and support and management services for Microsoft Exchange Server 2013.

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    Progent offers advanced remote support to help organizations integrate their IT infrastructure with leading public clouds including Azure and Amazon AWS. Progent can assist you to design and administer hybrid ecosystems that can include Windows and Linux systems and apps in both cloud-only systems or in hybrid topologies that seamlessly combine physical resources as well as public cloud services. To assist you to incorporate public clouds with physical datacenters, Progent offers a range of public cloud integration support services such as Microsoft Azure hybrid cloud planning and deployment consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has more than 15 years of background delivering high-level consulting services remotely, and Progent can make sure you successfully carry out your cloud integration projects quickly and within your budget.

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    If your company is producing UNIX or Linux software in an environment that has Microsoft Windows-based servers, desktops, and office productivity products, Progent can provide full-service information technology outsourcing that allows you to focus on your area of strategic know-how without the constant distraction of maintaining your business network. Through the use of automated server monitoring and by providing remote and on-site support as your company needs it, Progent offers an affordable solution for supporting an information system that provides high dependability, protection, and performance. Progent's UNIX/Linux developer assistance offerings include comprehensive information technology outsourcing, virtual server infrastructure, online and in-person support and troubleshooting, network monitoring services, and Help Desk Call Center outsourcing.

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    Progent can show you how to plan and execute an efficient move to Microsoft Dynamics GP/Great Plains so that you preserve your information, strengthen your protection, modernize your management reporting, take full advantage of Microsoft Office support, and reduce productivity disruption by creating and executing a sensible migration strategy. Progent can also help train new Microsoft Dynamics GP 2010 users so you don't lose productivity. Progent can enhance your financial reports and business analytics by providing Crystal Reports consulting, FRx programming, and Excel expertise. Progent's experience with Microsoft .NET development, Microsoft SQL Server solutions, and designing with VBasic, XML and other tools make it possible to create custom business software and eCommerce solutions that work transparently with Microsoft Dynamics GP.

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    Stealth intrusion testing is a key part of any overall network security plan. Progentís security experts can run extensive penetration checks without the awareness of your organization's in-house IT staff. Unannounced penetration testing uncovers whether existing security monitoring systems such as intrusion detection warnings and event log analysis are correctly set up and actively observed.

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    Progent's background providing Microsoft .NET support and SQL Server consulting, and Progent's programming experience with VBasic, XML, and additional developer platforms enable Progent to create custom mission-critical programs and eCommerce environments that operate seamlessly with Dynamics GP Software. Progent's Dynamics GP reporting consultants can help you create reports that allow you to track your business more thoroughly, transforming uncooked information into valuable insights into your business.

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    Progent's service specialists in Mac and Microsoft Windows technology can help you integrate Apple Macintosh and Windows systems into seamless environments with full sharing and workgroup functionality. Enabling productive co-existence among a mix of servers and workstations powered by Mac OS and Microsoft Windows requires extensive knowledge of and background with Mac and Microsoft technology. Progent's experience in Windows and Apple service makes it possible to provide world class assistance to companies that rely on these platforms to maintain their strategic advantage. Progent can also assist your business to interface Apple's iPhones and iPads with your Windows environment.

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    For Windows desktop and application virtualization, Progent can provide the support of a Citrix XenDesktop consultant who can help you to design a XenDesktop solution that improves the business value of your IT network; configure XenDesktop technology with your servers, user computers, and peripherals; migrate your older virtual desktop software to the latest versions of XenDesktop; and deliver advanced online troubleshooting. Progent can also instruct your IT staff to follow industry leading practices to maintain your XenDesktop solution efficiently.

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    For small businesses interested in Progent's network support outsourcing, design expertise, or technical support offerings, call 800-993-9400 or e-mail information@progent.com.

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    The Progent Test and Training Lab at the QTS Colocation Center is available for piloting line-of-business applications, developing efficient migration methodologies, assessing and optimizing performance, planning or verifying disaster recovery solutions, resolving compatibility problems, and building training systems for new products and technologies. For Progent customers who lack adequate in-house resources to configure proper pilot systems, the lab reduces capital costs and engineering risk while keeping vital IT initiatives on schedule.

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    Progent can help businesses of all sizes to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline network administration and lower hardware investments. Microsoft Azure offers a wealth of cloud services and Progent can assist you to evaluate the advantages and restrictions of different cloud computing models supported by Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises applications and resources and ensure you avoid the common mistakes small companies make when migrating to a public cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, handle authentication with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to configure perimeter firewalls and VPN connections and also to integrate iPhones and iPads and Android smartphones and tablets.

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    System Center 2016 Data Protection Manager offers automatic backup and simplified restore capabilities for Microsoft environment. Data Protection Manager 2016 offers application-aware backup for key platforms such as Microsoft SQL, Exchange and SharePoint, backs up Windows and Linux VMs, supports virtual machines hosted by Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified consultants can help businesses of all sizes to design, deploy, manage, and troubleshoot an enterprise-wide backup/recovery solution powered by Data Protection Manager 2016. Progent can help you to migrate from an older version of Data Protection Manager or from an outdated system, and Progent can optimize your SCDPM 2016 ecosystem for on local, colocated, cloud-based or hybrid deployments. Progent offers online or onsite consulting expertise and can provide as-needed guidance to help you through challenging issues or provide end-to-end project management or co-management services to make sure you complete your SCDPM 2016 initiative on schedule and within your budget.

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    Progent's compensation structure is built on revenue sharing, so similar to being an independent consultant, your earnings are entirely driven by your generated revenue. Certain of our support staff stress lifestyle issues and choose to consult at a more relaxed pace, using our self-determined schedule to pursue personal enthusiasms such as hiking, car racing, snow boarding, fishing, vacations, or spending free time with relatives and friends. Others use the opportunity to make big dollars through hard effort and extended days. Progent completely supports both sides of the spectrum plus any point in between.

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    Progentís Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized business integrate and support Ciscoís security and Virtual Private Network products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to manage and provide the flexibility to evolve with your growing business requirements. Progentís Cisco-Premier network experts are familiar with Ciscoís complete family of products aimed at eliminating information pilfering, virus and worm outbreaks, Denial of Service attacks, and other security risks to your network. Progent can help you deploy Cisco products to get safe access, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized client access control foundation for user certification, authorization, and accounting from an easy-to-use Web interface.

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    Progent's consultants have delivered support for Dynamics GP and Great Plains ERP software for almost two decades and Progent has delivered integration, software development, education, and troubleshooting services since the product's debut. Progent can provide top-tier support for updating legacy Dynamics GP/Great Plains ERP systems. Progent can help your business to design, test, and carry out a cost-effective upgrade from a an outdated release to the current release of Microsoft Dynamics GP.

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    Progentís Microsoft-expert consultants can assist you to enhance your servers or desktops from 32 to 64 bits. Progent can help you to understand the costs and advantages of moving to 64-bit computing, plan an affordable upgrade process that minimizes operational disruptions, and deliver economical, expert remote support to aid your organization to configure 64-bit software and applications on your current hardware.

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    Progent's pricing model is to charge for online service and in-person visits by the minute. Consequently, you owe exclusively for delivered support. Progent does not impose a higher rate for off-hours or urgent service, and inside California or in areas where Progent offers on-site support, Progent does not charge for travel time except for urgent calls where on-site work is less than four hours. Also, Progent applies no service activation fee and asks no monthly commitment for support services provided during regular business hours. Many service organizations demand large minimum payments or charge for every fifteen minutes or longer. Progent's small granularity avoids big invoices for fast solutions so you will not be tempted to allow minor problems to fester.

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    Secure Application Publishing with ISA Server 2006 provides greater protection of intranet resources while enabling increased productivity by making these resources available to authorized remote or mobile users. ISA Server 2006 can guard business applications, services, and data across all network components with stateful packet inspection and powerful publishing wizards. Progent's Microsoft-premier ISA Server 2006 experts can help you design, install, configure, and support ISA Server 2006 on your system so that your business benefits from a smart and affordable balance of security, convenience, and speed.

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    Progent's Cisco-certified IP phone and video IP phone consultants can assist you to configure, manage, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all versions of Cisco's IP phones from legacy VoIP devices to the newest HD media phones. Progent's consultants can also help your organization to integrate your IP phones with Cisco Unified CM, formerly known as CallManager, or with Unified Communications Manager Express (CME) to create a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to install Cisco Unified CM apps like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent's consultants can deliver expertise with all aspects of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP trunking, installing ISR routers with CUBE VoIP networking capability, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony solutions for survivability.

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    Progent's Wi-Fi consultants can assist your business to configure Cisco wireless LAN controller appliances to manage Wi-Fi LANs of any size. Progent can help you to administer and debug your existing Cisco Wi-Fi environment or implement a smooth transition to Cisco's modern wireless controller solutions.

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