Help Desk Services
Progent's Help Desk Structure for
Remote IT Assistance
Additional Topics of Interest
Microsoft Dynamics GP ERP Remote Consulting
Top Rated Dynamics GP 10.0 Technology Consulting Services
important features of Dynamics GP/Great Plains accounting include a modular structure that lets you license only the functionality you require, a standards-based foundation built on Microsoft technologies to protect your investment and provide a tightly integrated environment, advanced reporting services that permit you to track all operations, income and spending and sales patterns, integration with Microsoft Office to enable access to business information, the ability to integrate data from almost any db software or desktop application into Microsoft GP, and an open architecture that makes it possible to create custom applications. Progent can show you how to set up and maintain a reliable, protected server and communications network to support Dynamics GP/Great Plains, and can offer expert GP/Great Plains support professionals to help you convert the powerful features of Microsoft Dynamics GP/Great Plains accounting into a high-value business solution.
Outsourcing SQL Server Management Studio
SQL Server 2012 Security On-site Technical Support
Progent offers the expertise of certified engineers and seasoned software developers, DBAs, project management experts, network infrastructure engineers, disaster recovery specialists, and certified security consultants to help you to evaluate the likely advantages of SQL Server 2012 for your organization, install pilot environments at your site or at Progent's lab, design and execute out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS platforms, and define an efficient and secure network infrastructure that lets you maximize the business benefit of SQL Server 2012.
2500 Wireless Controller Professional
Consulting Services 2500 Wireless Controller
Catalyst family of Wi-Fi controllers simplify the administration of wireless LANs by unifying the configuration and control of wireless access points, optimizing wireless throughput by reducing the impact of RF congestion, improving Wi-Fi uptime with rapid failover, and hardening security by detecting cyber threats and analyzing network traffic according to user class and location. Progent can help you to deploy Cisco wireless LAN controllers to manage and monitor wireless LANs of all sizes. Progent can assist you to maintain and debug your current Cisco-based Wi-Fi solution or implement an efficient upgrade to Cisco's modern wireless controller solutions.
Expert Microsoft Certified Project Online Integration Firm
Microsoft Project My Sites Consultants
Progent's Microsoft consultants offer in-depth expertise in implementing, managing and troubleshooting any edition of Project, Project Server, and Project Online and can deliver a wide range of cost-effective online consulting services based on industry best practices to assist organizations of all sizes to get all the benefits of this leading project management solution. Support services available from Progent include solution planning, software configuration and migration, setting up safe collaboration among local and remote or mobile users, network optimization, and customized online training.
24 Hour Cisco Firepower 9300 Series Firewalls Network Consulting
Integration Cisco Firesight Management
The current ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer significantly more performance than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-certified CCIE network consultants can assist your company to maintain your existing PIX or Cisco ASA 5500 firewalls or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, configure, optimize, administer and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.
Benefits for Home Based Network Consultant Work From Home Job
Compensation for Cisco Engineering Part Time Job
Our compensation model is based on contribution, so just like working as a freelance consultant, your earnings are directly tied to your work effort. Some Progent support staff focus on quality of life and elect to work at an easy pace, using our flexible calendar to pursue personal enthusiasms like hiking, motorcycle racing, skiing, surfing, vacations, or spending free time with relatives and acquaintances. Other consultants take advantage of the opportunity to earn big dollars via lots of effort and long days. Progent completely encourages both sides of the spectrum plus any point in between.
Microsoft Small Business Server Consultant Services
Best Microsoft SBS 2011 Technology Consulting
Microsoft Small Business Server (SBS) is an affordable suite of server products that provides the foundation for a feature-rich but easy-to-manage information. The technical sophistication of the Microsoft .NET components included with Microsoft Small Business Server requires a computer consultant with real-world background designing and building cohesive, comprehensive business network solutions. Progent's SBS Server professionals have an average of more than a decade of experience integrating computer networks based on Microsoft platforms. This background ensures you results in deploying, managing, and maintaining IT solutions that incorporate the Microsoft Small Business Server package of servers and applications.
Microsoft Operations Manager Case Studies
Microsoft Operations Manager Example Application
Before Progent’s Microsoft Operations Manager solution, network issues were approached reactively, after users complained about them. With the help of proactive, automated warnings and trend analyses sent by MOM, Progent is now able to anticipate server issues before they grow to be critical enough to disrupt network uptime. Because of Microsoft Operations Manager, Progent can deal with incipient problems before customers suspect that the problems are there. Progent supports Microsoft Operations Manager 2005 and MOM 2000 to offer small business IT systems enterprise-class reliability, safety and productivity.
Microsoft SQL Server 2016 Setup and Support
Setup and Support SQL Server Reporting Services
Progent’s Microsoft certified professionals can provide small and medium size businesses expert Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis package that opens the door to the speedy development of advanced business applications that can give your business a competitive advantage. SQL Server provides built-in support for XML and can query across the Internet and outside the firewall. In addition to offering consulting, support and troubleshooting services, Progent’s SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your information network. Progent can also help you upgrade from older versions of Microsoft SQL Server to SQL Server 2005.
Wireless Security Scan Consultant
Urgent External Cybersecurity Scan Professionals
Progent offers two ultra-affordable service packages designed to allow small businesses to get an objective security evaluation from a premier security engineer. With Progent's External Security Inventory Checkup, an engineer runs a comprehensive examination of your network from outside your company firewall to uncover potential weaknesses in the security posture you present to the public. With Progent's Internal Network Security Inventory Scan, a certified security professional runs a network scan from a secure computer inside your company firewall to uncover the risk to internal threats. The two security inventory services are set up and executed from a protected remote site.
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Fault Tolerant Email IT Outsourcing Group
24-7 Service SMTP
Progent's Microsoft-certified consultants have two decades of background providing electronic messaging and integrated telecommunications/email solutions for companies. Progent offers economical Microsoft Exchange 2007 Server consulting services to enhance email security and virus defense, provide high availability email, and facilitate remote and wireless email access. Progent’s Microsoft Exchange help and support services can assist you in designing and implementing a Microsoft Exchange update or a move from a legacy SMPT server or outdated Microsoft Exchange product such as Exchange 5.5 to Microsoft Exchange Server 2010.
Specialists SyteLine ERP
Infor SyteLine ERP Engineers
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that incorporates over 25 years of background helping manufacturing and service organizations to manage complicated supply chains and improve the efficiency of key business processes in order to bring products to market quickly and meet customer commitments consistently. Progent can provide the skills of an ERP consultant with over two decades of background with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide online or onsite services that spans from as-needed guidance to solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, customization, CPQ, web site integration, debugging, ETL, Microsoft 365 integration, disaster recovery planning, and database administration.
Largest OpenBSD Network Consulting Companies
Sun Solaris Specialist
Progent's UNIX family support services provide small companies and developers help with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent offers your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of experience provides you with a convenient single consulting firm to show you how to build and maintain a secure and reliable mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat Linux, SuSE, Debian GNU/Linux and Mandrake.
Unified Messaging Computer Engineer
Remote Support Services Jabber
Cisco Cisco Unified Communications Manager (Unified CM), previously branded CallManager, acts as the foundation of Cisco's communications and collaboration platform. Unified CM and Unified Communications Manager Express provide a location-independent IP-PBX by integrating closely with apps like Unified CM IM and Presence Service, Unity Express for voicemail management, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact solution. Progent's Cisco-certified consultants offer efficient and affordable online and onsite support to assist organizations of all sizes to build and maintain Unified CM ecosystems by providing Cisco Unified Communications Manager configuration and technical support consulting services that add optimum business value. Progent can help with any facet of Unified CM setup and debugging in areas that include integrating Cisco Voice over IP phones and Video phones, designing dial plans, configuring SIP trunking and PSTN calling, deploying Cisco ISR routers with CUBE VoIP networking support, creating Cisco UCS server clustering systems for survivability, capacity planning, and integration with Exchange Server.
Meraki MR62 Access Point Consultant Services
Meraki MR32 Access Point Remote Support
Progent's Cisco Meraki wireless access point experts provide online and onsite support to help organizations of all sizes to plan, deploy, maintain, expand or debug Wi-Fi systems that utilize Cisco Meraki APs. Progent can help your business to configure and manage Meraki-based wireless infrastructure for sites that range from a telecommuter's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also help you to integrate other Cisco products including switches, ASR routers and firewalls to create a cohesive ecosystem that delivers identical connectivity, responsiveness, security, manageability and uptime for wired and wireless clients irrespective of their mobility or device.
Specialists CRISC Certified Risk and Information Systems Control
24-Hour CRISC Certified Risk and Information Systems Control Architect Consultant
Progent offers the services of a CRISC-certified risk management consultant to help your company to design and implement an enterprise risk management (ERM) solution based on leading practices identified by CRISC and geared to match your company's risk appetite, business goals, and IT budget.
Microsoft MCSA Openings
Microsoft Certified Professional Contract
If you are a network consultant with technical support expertise, teaming with Progent and assisting our clients will enhance your skills through interaction with Progent's staff of motivated, world-class consultants. Progent's focus on providing IT consulting and technical help to small and midsize companies will offer you the opportunity to consult in depth with business leaders and contribute significantly to the success of dynamic companies. Also, Progent's virtual office network offers the most advanced tools for remote service and wireless connectivity to help you to come up with fast fixes when you take on business-critical issues.
Information Technology Outsourcing Firms Microsoft Office XP
Best Microsoft Networking Organization
Progent’s computer outsourcing services for small companies include designing 2003 Server, Microsoft .NET Server, and Microsoft BackOffice environments, coordinating migrations XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk services, online and in-person repair, fixing chronic integration problems, and creating a comprehensive security strategy. Progent can help you enhance system reliability and performance via non-stop configuration, redundant network architecture, and proactive network monitoring. Progent also provides project management help for major upgrades and can help with requirements assessment, product identification, bill of materials production, sourcing selection, purchasing coordination, and professional documentation. Progent’s computer outsourcing help also features education for office productivity programs such as Microsoft Office XP.
Remote Wireless Site Survey Consultants
Online Wireless Site Survey Network Engineer
Progent's Wi-Fi site survey services make it easy to design, implement and debug a Wi-Fi LAN customized for your facilities, offering you a WLAN that has the coverage, speed, density, security, and hand-off capability your company requires.
DoubleTake Carbonite Software Availability Remote Support
Double-Take Backup Professional
DoubleTake/Carbonite Software offers a family of products intended to provide small businesses a range of cost-effective solutions for replicating and restoring business-critical applications including Microsoft Exchange Server, Microsoft SQL Server, Blackberry, and Microsoft SharePoint. Progent’s business continuity planning consultants have in-depth experience incorporating DoubleTake/Carbonite technology into small company information systems to achieve an advanced level of fault tolerance and business continuity readiness at a budget-friendly cost.
24/7 SQL Server 2016 Support
Microsoft SQL Server 2008 Remote Technical Support
Progent’s Microsoft certified consultants can offer small and medium size businesses advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that enables the speedy creation of enterprise-class business applications that can give your business a competitive edge. SQL Server provides built-in support for XML and the ability to query across the Internet and beyond the corporate firewall. In addition to providing expertise, maintenance and problem solving services, Progent’s SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the business value of your information network. Progent can also help you upgrade from older versions of Microsoft SQL Server to SQL Server 2005.
Wi-Fi Network Remote Troubleshooting
Wireless LAN Services
Progent can help you design, deploy, manage, and repair an efficient Wireless network infrastructure, select sensible components, and configure access points, bridges, radio antennas, wireless controllers, and various wireless accessories. Progent can also show you how to build a complete 802.11x network security plan that is well integrated with the security strategy for your entire business network.
Support Microsoft 365 PowerPoint Integration
Office 365 Excel Integration On-site Technical Support
Progent can assist you to understand the many subscription plans available with Microsoft 365, formerly branded Office 365, and integrate your network with Microsoft 365 so you derive maximum business value. Progent supports multi-vendor networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist your business to build and manage hybrid ecosystems that transparently combine local and cloud resources.
Remote Consulting SQL Server 2019 Disaster Recovery
SQL Server 2019 Development Online Help
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants offer affordable online and onsite consulting expertise, software development, and troubleshooting services for businesses of all sizes who intend to migrate to SharePoint Server 2019 or SharePoint Online from prior releases of SharePoint. Progent can help you design and execute an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates local and cloud-based infrastructure into a seamless information management solution.
Consultancy ProSight network asset documentation management
password management Professionals
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and safeguard information related to your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be warned automatically about impending expirations of SSLs or warranties. By cleaning up and organizing your IT documentation, you can eliminate up to half of time wasted trying to find critical information about your network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents required for managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you’re making enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require as soon as you need it.
Clustered Server Information Technology Consulting
Microsoft Certified Consultants Clustered Windows
Progent provides Windows 2003 Cluster Server expertise to help your company utilize non-stop server clusters that can provide 24x7 operation. Windows cluster servers for zero-downtime systems include Microsoft Windows Cluster Server, SQL Server Cluster, and Exchange Cluster. By showing you how too create high availability server clustering solutions powered by Windows Clustered Server 2003, Progent’s Premier Windows experts make sure that your high availability clustered servers are configured to maximize the competitive advantage of your computer network.
Load Aggregation Testing Specialists
Herakles Data Center Test Lab Engineer
Progent's Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center is available for piloting mission-critical applications, developing cost-effective system upgrade methodologies, evaluating and tuning performance, planning or validating business continuity strategies, mitigating compatibility problems, and building training environments for new products and technologies. For Progent clients without sufficient in-house resources to configure effective pilot systems, Progent's Test and Training Lab cuts capital costs and technical risk while keeping critical IT projects on schedule.
Remote Technical Support Microsoft Exchange 2003 Upgrade
Exchange 2003 Server Upgrade Help and Support
Progent's Microsoft-certified consultants offer technical help and IT consulting services for Microsoft Exchange 2003 Server, Windows 2003 Server, and for the entire line of Microsoft server platforms. Progent's upgrade, configuration, administration, and support expertise for Exchange Server 2003 include system design, deployment, documentation, local and remote troubleshooting, Help Desk Call Center support, certified security consulting, and comprehensive IT outsourcing.
Palo Alto Networks PA-3200 Series Firewalls Security Group
Palo Alto Networks User-ID Security Companies
Progent's Palo Alto Networks firewall experts can help you select, configure, and manage Palo Alto Networks firewalls to create a next-generation cybersecurity solution that extends across your data center and cloud assets and protects all users anywhere with any endpoint device.
Specialist Information Risk Evaluation
Internal Security Inventory Consulting
Progent offers two ultra-affordable service packages intended to allow small businesses to get an independent security assessment from a premier security engineer. With Progent's External Security Inventory Scan, a security engineer runs a comprehensive test of your IT infrastructure from outside your firewalled perimeter to determine potential risks in the security posture you expose to the outside world. With Progent's Internal Security Inventory Scan, a security expert runs a network scan from a secure computer within your company firewall to determine vulnerabilities to internal threats. The two security inventory packages are configured and executed from a secured remote site.
ProSight certificate expiration management Services
ProSight password management Engineer
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and protect information related to your network infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates or domains. By updating and managing your IT infrastructure documentation, you can save as much as half of the time wasted searching for vital information about your IT network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents related to managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether you’re planning enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you need when you need it.
Altaro VM Backup Deduplication Consulting Services
Altaro VM Backup Live Backup Professionals
Altaro VM Backup software offers small businesses a dependable and affordable platform for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud-hosted environments and also enables low-cost backup to Azure Block Blob storage. Headline features include state-of-the-art Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection with backup spacing as little as five minutes for minimizing your exposure to data loss, military-grade encryption, item-level recovery options for individual files and emails, support for Windows Server CSV and VMware vCenter for managing large-scale deployments, and support for Microsoft Volume Shadow Copy Service to back up online virtual machines with zero downtime. Progent is an Altaro partner and can provide a wide range of consulting services to help you to plan, install, optimize and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup software.
Microsoft Experts Consultant County Government
County Government Technology Professional
Progent has a long background providing a broad range of remote network support and emergency troubleshooting services to local governments and schools across the U.S. Progent is one of the pioneers in providing advanced online IT support and has delivered network support to organizations in every state. Online support saves travel costs and resolves issues more quickly than on-premises support.
Microsoft Experts Windows Server 2008 DirectAccess Consultant
Support Windows Server 2008 Active Directory
Windows Server 2008 R2 features high levels of speed, security, fault tolerance, scalability, and versatility that improve productivity of local, branch office, and mobile users. Progent's Microsoft-certified experts can deliver affordable remote engineering, troubleshooting, and training services to help your company to design, execute, and manage Windows Server 2008 R2 to add significant business value to your network.
24-Hour Security Contractors Security Penetration Testing
Penetration Testing Cybersecurity Consultancies
Stealth intrusion checking is a key component of any comprehensive IT system security strategy. Progent’s security professionals can perform extensive penetration tests without the knowledge of your organization's in-house IT staff. Stealth penetration testing shows whether current security defense systems such as intrusion incident warnings and event history monitoring are properly set up and consistently monitored.
24-Hour SCCM 2016 MDM Support and Integration
Technical Consultant Configuration Manager 2016
System Center Configuration Manager 2016 automates software deployment across multiple sites, streamlines compliance settings control, inventories network resources, protects against corporate data leakage, provides health reporting, allows secure self service, and offers a single control mechanism for managing multi-operating system ecosystems based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud specialists can assist your organization with any facet of planning, implementing, operating and repairing a SCCM 2016 deployment for local, cloud-based, or hybrid environments.
Information Technology Consulting Windows Server 2019 migration
Windows Server 2019 and SCOM Remote Support
Progent's certified Windows Server 2019 consultants can assist your company to design and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 delivers significant enhancements in capacity, speed, manageability, virtualization, security and compliance, hybrid local/cloud deployments, availability, and Linux support.
macOS Technical Support Technology Professional
Urgent Professionals macOS Troubleshooting
Progent provides nationwide remote help and troubleshooting services for companies that run Apple macOS and OS X environments or whose information systems feature a combination of Apple Mac and Microsoft products. Progent's consultants offer Mac users a range of services including desktop support, upgrading to the most recent edition of macOS from legacy versions of Apple macOS or OS X, plus expertise with Mac application software. Progent can also help you with Apple iPhone and Apple iPad integration and management, or migrating to iCloud services. Online IT help provides optimum leverage for your information technology budget by protecting client efficiency and shortening the hours charged for network analysis and repair. Advanced remote access tools and experienced technicians and consultants combine to enable Progent to solve most IT problems without squandering time and expense by traveling to your site. In most of situations your IT problems can be dealt with over the phone or via a combination of phone help and online access. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISSP and ISSAP certified security specialists to help you with the toughest network problems.
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