Progent can provide the support of certified consultants and seasoned database application programmers, DBAs, project management experts, network infrastructure architects, business continuity specialists, and security consultants to help you to evaluate the potential benefits of SQL Server 2012 for your organization, install test environments at your datacenter or at Progent's test lab, design and execute out an efficient migration to SQL Server 2012 from previous versions of SQL Server or from legacy RDBMS platforms, and configure a cost-effective and safe IT infrastructure that helps you realize the full business benefit of SQL Server 2012.
Our compensation model is built on revenue sharing, so similar to working as a freelance contractor, your income is directly tied to your work effort. Certain of our consultants stress quality of life and elect to work at a more relaxed pace, utilizing our flexible schedule to pursue individual enthusiasms such as mountain biking, car racing, snow boarding, surfing, travel, or sharing private time with relatives and friends. Other consultants use the opportunity to make major dollars via lots of work and long hours. Progent fully encourages both sides of the spectrum and any point in the middle.
Barracuda Backup is an affordable, subscription-based backup and disaster recovery platform for small and mid-size businesses. A Barracuda Backup solution can include a custom-designed physical storage device manufactured by Barracuda or a software-based appliance with similar features but which utilizes your own storage infrastructure. Barracuda Backup protects critical company data generated on-premises, at one or multiple remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a broad range of consulting support services to assist your business to design, configure, operate and troubleshoot a BDR system built on Barracuda technology.
Progent's Microsoft-certified ISA Server consulting experts have extensive experience configuring ISA Server-based security installations for IT networks with many offices, remote users, and line-of-business web applications. Progent's ISA Firewall consultants are available to assist your small business in planning and implementing an installation of ISA 2000 Server or ISA 2004 Server that supports your network protection needs without adversely restricting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
E-Mail Guard is a comprehensive solution for defending against spam and virus attacks. E-Mail Guard handles the protection and administration of company email by providing continually updated spam and virus filtering, policy administration, content testing, and defense against email-borne directory harvesting and DDoS attacks. E-Mail Guard also includes monitoring, administration and reporting utilities as well as outgoing email testing to let you fix your email system and define and regulate corporate email policy.
Microsoft Lync Server 2010 provides IM, Presence, voice/video conferencing, desktop sharing, as well as VoIP and traditional PSTN calling. Microsoft Lync Server 2010 can extend the capability of Exchange Server, SharePoint and Office or Office 365 and simplify administration via integration with Active Directory. Lync 2010 can also reduce capital and operational costs by doing away with Voice-over-IP hardware and subscription fees, PBX systems, or legacy teleconferencing technology. Progent's Microsoft-certified IM and Presence experts can provide remote and on-premises support to help you to maintain and troubleshoot your current Lync 2010 environment or assess the benefits of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product. Progent can also help your organization to design and execute an efficient Skype for Business upgrade.
Progentís Technical Response Center (TRC) provides nationwide extended hours remote assistance for IT networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support engineers provide after-hours phone support and online direct network access to isolate and repair technical problems rapidly and economically. The scope of technical experience represented by Progent's team of country-wide service engineers allows Progent to escalate even the most difficult problems to qualified experts as needed. For critical issues, the Technical Response Center tries to answer your request for support in less than one hour.
Progent's Cisco certified Wi-Fi experts offer affordable online and on-premises help for legacy and modern Wave 2 Aironet Wi-Fi access points and Progent can assist you to design and manage Wi-Fi solutions that include indoor and outside/ruggedized Aironet access points.
The ProSight Ransomware Preparedness Report service is an affordable service centered on a phone interview with a Progent information assurance consultant. The fact-finding interview is intended to assess your organization's ability either to defend against ransomware or recover quickly from a ransomware incident. Progent will consult with you directly to gather information concerning your current AV defense and backup system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply best practices to create an efficient AV and backup/recovery system that reduces your exposure to ransomware and meets your company's requirements.
Progent offers small and mid-size businesses expert support for Intrusion Protection products and IPsec VPN technology from major firewall and Virtual Private Network security companies including Check Point Software, Juniper Networks, and Symantec. Progent can help you create a detailed security strategy and choose appropriate products from a variety of vendors to support your security objectives while sticking within your budget restraints.
Widows Server 2012 R2 Hyper-V advances the power of server virtualization in key areas such as secure multitenancy, flexible infrastructure, cloud support, scalability and performance, and high availability. Progent's Microsoft-certified consulting experts can help your business to take advantage of Hyper-V to deploy and maintain virtual servers to cut network costs and improve productivity.
Progent offers the services of CISM Premier security professionals. The Certified Information Security Manager (CISM) committee describes the core competencies and international standards of skill that information security professionals are required to master. CISM gives executive management the confidence that consultants who have qualified for their CISM certification possess the background and knowledge to provide efficient security management and support consulting.
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a new design that improves cloud integration, supports popular smart phones and tablets, allows single login with Microsoft Azure AD, and tightens security and compliance. Dynamics 2015 R2 also simplifies reporting, incorporates new Workflows, expands the Web Client, and adds over 100 enhancements to various applications. Progent's Microsoft-certified and Cisco-certified consultants have the depth and breadth of knowledge and hands-on experience to address the many technical and business issues associated with upgrading to Dynamics GP 2015 R2 and can help you to carry out an efficient migration that will maximize the return on your investment in this mission-critical product.
Progent can show you how to plan, deploy, manage, and troubleshoot a viable Wireless network infrastructure, select appropriate technology, and integrate access points, bridges, antennas, wireless controllers, and various wireless accessories. Progent can also help you create a complete 802.11x system security strategy that is well aligned with the security plan for your overall business network.
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and include unified management of modern security features like application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can assist your organization to plan and carry out a smooth upgrade to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower appliances with Cisco's cloud-based services to build and centrally manage network environments that span local offices, data centers, and cloud resources.
Progent's ProSight Network Audits are a quick and low-cost alternative for small and medium-size organizations to obtain an objective evaluation of the overall health of their IT system. Powered by some of the leading remote monitoring and management platforms available, and supervised by Progent's certified team of IT professionals, ProSight Network Audits show you how closely the configuration of your core network devices adhere to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate ROI like a cleaner and more secure AD environment. Both versions also offer the ongoing advantages of advanced remote network monitoring and management technology. These benefits can include lower-cost network management, better compliance with data security regulations, higher utilization of network assets, quicker problem resolution, more reliable backup and recovery, and less downtime.
Microsoft allows you to create transparent hybrid ecosystems that integrate Office 365 Exchange Online and local Exchange systems. This permits you to have certain Exchange mailboxes located on your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consultants can assist you with any phase of planning, implementing and troubleshooting your hybrid Office 365 Exchange Online deployment. Progent's Exchange consultants can deliver as-needed support to help you through challenging technical issues and also offer extensive project management outsourcing to ensure your hybrid Office 365 solution is successfully completed on schedule and on budget.
Microsoft Virtual Server, run on the Windows Server operating system and based on software originally produced by Connectix, provides the power necessary to carry out hardware reduction, software migration, and server isolation tasks via virtualization techniques in an enterprise-class computing network with high scalability, manageability, and fault tolerance. Microsoft has aimed Virtual Server at businesses wishing to improve operational efficiency in software development and piloting, upgrading from legacy line-of-business applications, and hardware consolidation. Progent's certified Virtual Server experts can help your IT staff to evaluate and deploy Microsoft Virtual Server 2005.
Progentís Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized company deploy and maintain Ciscoís security and VPN products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to administer and provide the flexibility to evolve with your changing business needs. Progentís Cisco-Premier network consultants support Ciscoís complete line of hardware and software targeted at preventing information theft, virus and worm outbreaks, DDoS attacks, and other security risks to your information system. Progent can help you deploy Cisco products to achieve secure access, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central client access control foundation for user authentication, authorization, and tracking from an easy-to-use Web interface.
Microsoft Dynamics Customer Relationship Management helps mid-market companies build profitable client relationships. Built-in Sales and Customer Service modules enable in-house staff to share data to help improve selling success and deliver steady, efficient customer service. Progent can set up the most sensible network environment, including mobile wireless access, to back MS CRM, and Progent's Experts Team can provide your small business with a certified MS CRM professional who can help you integrate Microsoft Dynamics CRM with your sales or customer service databases.
Progentís Help Desk Co-management service allows your business to share the load for Help Desk support transparently between your IT team and Progent's nationwide pool of seasoned desktop support technicians and subject matter experts. Progentís Help Desk Co-management service is a collaborative support solution based on the top shared professional services automation (PSA) platform for handling end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Windows Active Directory requires extensive field experience to integrate optimally across a large corporation. Progentís Microsoft Premier consultants are experts in designing, integrating, and maintaining complex Enterprise Active Directory projects. Progentís fields of expertise with Windows Active Directory include replication issues, multi-domain partition design, correcting corrupted Active Directory objects, dealing with residual legacy version configuration objects in online Active Directory systems, and repair of failed configurations of AD and Active Directory-associated applications.
Progent's network consultants can assist you to analyze the possible benefits of Hyper-V-powered virtualization for your company, conduct pilot installations to validate Hyper-V's operation with your line-of-business applications, assess your network architecture for optimal operation with virtualization technology, help you in migrating to Windows Server 2008 and configuring Hyper-V, educate your network management personnel to track and manage Hyper-V, offer expert consulting help for improving the protection of your virtual machines, establish and test business continuity processes that maximize system availability, and provide continuing consulting and maintenance including low-cost remote troubleshooting and turn-key Help Desk outsourcing.
Progentís National Support Center offers national remote troubleshooting for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Premier service engineers offer telephone support and remote secure network connection to troubleshoot and resolve technical problems rapidly and economically. The scope of IT expertise available from Progent's team of nationwide support engineers allows Progent to escalate even the toughest problems to qualified specialists as needed.
Progent's Cisco-certified network experts can show you how to create an affordable, 24x7 Internet configuration architecture that can deliver 24x7 Internet connectivity through a wide range of fault tolerant Internet network products and services including fault tolerant BGP, transparent fail-over, and redundant Internet Service Providers. Progent offers CCIE engineers to show you how to apply the latest technology for high availability Internet connections to implement a cost-effective, fully redundant Internet network with automatic failover and other features to deliver non-stop Internet access.
Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the world's most popular business applications. Progent's Apple-certified Macintosh experts can show you how to configure Microsoft Office for Macintosh on a mixed-platform environment combining Apple OS X and Windows-powered platforms so that Mac users can take advantage of the latest capabilities of Word, Excel, PowerPoint and Entourage in order to share information and network resources with colleagues who run Windows. Progent's consultants have expertise with both Mac and Windows technology and can provide service for environments that mix Mac with Windows systems with complete resource sharing, or networks which carefully restrict collaboration between Mac and Windows users.
Progent's Microsoft-certified experts have 20 years of background providing e-mail and integrated email/telephony solutions for companies. Progent offers economical Exchange Server consulting services to enhance email security and virus defense, provide high availability email, and implement remote and wireless email connectivity. Progentís Microsoft Exchange help and support offerings can aid you in planning and implementing a Microsoft Exchange update or a move from a legacy SMPT server or outdated Microsoft Email software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Progentís high availability interoffice connectivity and 24x7 network infrastructure consultants can help small organizations create non-stop Interoffice connectivity by means of redundant networks with automatic failover. Progentís Cisco Certified Internetwork Experts can plan and implement ultra-reliable Inter-office connections based on fault tolerant EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can demonstrate how redundant connections and transparent fail-over can provide affordable 24x7 interoffice connectivity.
The service background of Progent's certified Windows Server consulting team, with an average of more than 10 years of work in Microsoft integration, assures you success in selecting the edition and set up of Windows 2003 Server that matches most closely with your company's strategy. Progent can also help you with planning, deploying, administering and supporting powerful IT applications based on Windows Server, and can assist your upgrade from Windows 2000 Server or Windows NT.
Remote continuous monitoring, automated alerts, and periodic analytical reporting are vital to maintaining the proper operation of your IT system and eliminating preventable and expensive downtime. Remote Monitoring and Management solutions have progressed so far that companies of all sizes can afford a degree of protection that was once reserved for large enterprises. Progent can provide several RMM options delivered as low-cost service packages designed to assist your company to detect and fix a most IT network problems before they get big enough to impact your business.
System Center Configuration Manager 2016 automates software deployment and updating, streamlines compliance settings control, inventories network assets, protects against corporate data leakage, performs health reporting, enables secure self service, and offers a common point of control for administering multi-operating system networks based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration experts can help businesses of any size with any aspect of designing, installing, using and repairing a SCCM 2016 solution for local, cloud-based, or hybrid environments.
With Cisco Catalyst switches for small and medium-sized businesses, Cisco enables organizations to realize the full advantages of adding intelligence to their networks. Cisco's switching technology allows you to enable features to make your network infrastructure sufficiently available to accommodate time-critical requirements, expandable to facilitate growth, safe enough to guard restricted data, and designed for prioritizing and managing all traffic to streamline system performance. Progent's CCIE certified engineers can show you how to pick out and deploy Catalyst switches appropriate for your business. Also, Progent's CISA certified security specialists can show you how to develop a comprehensive security plan and configure Cisco Catalyst switches so they powerfully enforce your security policies. Catalyst switching products that Progent supports include Cisco's Catalyst 2940 switches, Catalyst 3560 switches, Cisco Catalyst 4900 switches, and Cisco Catalyst 6500 Series Switches.
Progent's consultants have delivered support for Dynamics GP and Great Plains ERP software for almost two decades and Progent has delivered system integration, customization, training, and troubleshooting since the product's original release. Progent offers high-level expertise for upgrading out of date Dynamics GP ERP systems. Progent can help you to design, test, and implement a cost-effective migration from a a legacy version of GP to the latest version of Microsoft Dynamics GP.
Progent's wireless IP phone configuration and troubleshooting consultants can provide remote and onsite assistance to help you build and manage a Cisco wireless VoIP phone deployment by delivering services that range from debugging the configuration of a wireless VoIP phone or access point to providing project management outsourcing or co-sourcing for updating the wireless architecture of a campus.
Progentís data center IT services are intended for businesses with hardware located at IDCs or data center colo hosting sites and in need of on-demand on-premises assistance at the colocation site plus remote help from Microsoft and Cisco Premier Certified professionals. Progent offers a full range of data center and data center and colo support services such as system topology evaluation, Windows and UNIX server installation and maintenance, tech support for server and communications infrastructure, development and installation of fault tolerant configurations, defining and implementing layered security structures, firewall configuration and support, configuring load balancing solutions, and creating high-availability server cluster systems.
If your business network mixes Sun Solaris technology with Windows, Progent can help you to incorporate your IT resources into a cohesive environment that permits all your operating systems to run side by side for simple administration, transparent dataflow, high reliability, superior performance, and tight security. Progent's Sun Solaris and Microsoft Windows integration assistance offerings feature IT architecture integration and service, support for Windows services for UNIX, remote network monitoring and administration, online technical help and repair, on-site technical support, and Help Desk services.
Progent's Cisco Jabber consultants offer remote or on-premises support to help businesses of any size to design, implement, maintain, update or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent can provide advanced expertise for the products, technologies and services that make up creating a cohesive Cisco Jabber solution including Cisco network appliances and management tools, Microsoft Office applications, Windows and Mac desktops, iOS and Android smartphones, SIP interfaces, Wi-Fi systems, cyber security, cloud computing, telepresence systems, PBX products, business continuity, and the many other pieces of a modern collaboration solution.
Progentís Microsoft certified experts provide a range of support services for Dynamics GP/Great Plains. Dynamics GP/Great Plains is a Microsoft accounting package and corporate management tool built, like all Microsoft financial tools, on the scalable and popular foundation of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the most recent edition of Microsoft accounting products in the Dynamics GP/Great Plains line, provides a cost-effective tool for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and human resources. Dynamics GP/Great Plains is easy to install and configure, and with its modular design you can license only the functions you currently need, with the option to add clients and enlarge capabilities when necessary. Progentís Dynamics GP Software support engineers can help you install, customize and manage Microsoft Dynamics GP 2010 and also older versions of Microsoft Dynamics GP.
For help creating, improving, or repairing business aplications for Microsoft Windows, any version of Linux, or the Web, Progentís team of program developers, relational database architects, and project managers can ensure you get the project done on time and within budget. Progent's experienced software developers offer affordable and efficient remote help for jobs as simple as writing VBA scripts for Office Excel or as challenging as rolling out line-of-business database applications based on SQL Server ,Oracle, or MySQL.
Progentís Microsoft certified consultants offer a variety of support services for Microsoft Dynamics GP/Great Plains. Microsoft Dynamics GP/Great Plains is a Microsoft accounting package and business management solution built, like all Microsoft financial tools, on the expandable and popular foundation of Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest version of Microsoft financial products in the Microsoft Dynamics GP/Great Plains family, offers a cost-effective solution for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and HR. Dynamics GP/Great Plains is simple to deploy and integrate, and with its segmented design you are able to purchase only the functions you currently need, with the ability to add users and enlarge functionality in the future. Progentís Microsoft Dynamics GP Software support experts can show you how to deploy, configure and administer Dynamics GP/Great Plains 2010 as well as older editions of Microsoft Dynamics GP/Great Plains.
Microsoft Mac Office allows Mac users to run the industry's most familiar office productivity applications. Progent's Apple-certified Macintosh experts can help you configure Mac Office on a multi-vendor network combining Apple OS X and Windows-powered platforms so that Mac users can access the latest capabilities of Word, Excel, PowerPoint and Entourage in order to share data and network resources with co-workers who run Microsoft Windows. Progent's consultants have experience with both Mac and Windows technology and can support environments that combine Mac with Microsoft Windows systems with complete resource sharing, or environments which carefully restrict sharing between Apple Mac and Windows systems.
Progentís consultants offer expertise in a variety of disciplines relevant to mobile connectivity such as system topology, wireless data synchronization, wireless protection, wireless e-mail, Windows Mobile, RIM Blackberry, and wireless application development. Progent's Microsoft and Cisco certified professionals can save your organization time and money by using their wireless expertise to show you how to select and configure wireless access solutions that make sense for your company. Progent can also optimize your IT infrastructure so that wireless data devices work better.
Progent's seasoned solution designers and programmers can assist your business to create customizations to Microsoft GP that address the unique requirement of your organization while retaining the benefits of Windows integration and connectivity. Progent can also offer expertise with a range of development tools that can be used to create user-interface and data integrations with Microsoft GP. These tools include Microsoft Dexterity, Modifier with VBA, Visual Studio Tools for Dynamics, Extender, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
Progent's consultants can provide Apple macOS and Mac OS X users a variety of services including desktop support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows environments, Microsoft Entourage and Exchange Server expertise, network protection services, and one-on-one education. Progent can help clients to upgrade to macOS from Mac OS X or earlier versions of Mac OS X and Progent can provide expertise with Apple Mac application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone support and Apple iPad management, or moving to Apple's iCloud services. For computer networks based solely on macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the difficulty of planning, integrating and supporting a network environment that is available, safe, fast and able to achieve your organization's business goals.
Progent offers affordable online access to an Oracle-certified MySQL RDBMS administrator or application developer and can assist organizations of any size to integrate and support MySQL within a dependable IT infrastructure that offers advanced performance, expandability, and protection. Progent also has proven skill helping companies port applications from an Oracle environment to MySQL.
Progent's certified engineers can assist your company to test Windows 7 to verify application compatibility and to determine its performance and reliability working in your environment. Progent's consultants can also help you to evaluate the likely business benefits of moving to Microsoft Windows 7. If you decide that Windows 7 fits your business strategy, Progent can assist you to design and execute a non-disruptive migration to Microsoft Windows 7 from a previous release of Windows.