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Progent's Help Desk Approach to
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Additional Topics of Interest
Macintosh OS X Support and Integration
Macintosh OSX Professional
Progent's experts can provide Apple macOS and OS X users a variety of services such as workstation support, Apple macOS and OS X expertise, Mac co-existence with Windows environments, Microsoft Entourage and Exchange Server help, security services, and custom education. Progent can assist businesses to upgrade to macOS from OS X or other earlier versions of Mac OS X and Progent can offer expertise with Apple Mac application software. Progent's specialists in Apple technology can also help your business with iPhone support and iPad synchronization, or migrating to iCloud services. For business environments based solely on Apple macOS or OS X or for systems with a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of designing, configuring and maintaining a network environment that is reliable, safe, fast and able to achieve your company's business goals.
Microsoft Virtual PC for Mac Consultant Services
Consultant Services Windows Virtual Desktop for Apple Mac
For companies that have a combination of Mac and Microsoft Windows computers, there exist two basic alternatives for using Microsoft Windows-dependent software on a Mac: an external connection to an actual Windows PC or local emulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Mac allows you to attach an Apple Mac to a networked Microsoft Windows-powered computer to use Windows software and share system resources. Microsoft's Virtual PC for Apple Mac emulates Windows on an Apple Mac computer so that you are able to use Windows programs directly. Progent's Mac technology consultants can assist your business to manage these products for running Windows software on your Macs and can in addition assist you to evaluate and install other solutions for Microsoft Windows PC emulation.
Windows, UNIX, Solaris Consultants
Windows and UNIX Engineer
Progent's UNIX platform support services provide small companies and developers assistance with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent offers your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of expertise offers you a convenient single consulting firm to help you create and manage a protected and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
24-Hour Catalyst 2960 Switch Support and Integration
Specialist Catalyst 4500 Switch
Progent's Cisco-certified CCIE networking experts can help you to set up, manage, upgrade, optimize and debug Catalyst switches. Progent can also help you to harden the security of Catalyst switches and move efficiently from outdated appliances to current devices.
Oracle database administration Services
Professionals MySQL migration
Progent can provide affordable online access to an Oracle MySQL RDBMS DBA or application developer and can help organizations of all sizes to configure and support MySQL within a dependable network infrastructure that offers advanced speed, expandability, and protection. Progent also has experience assisting businesses migrate applications from an Oracle environment to MySQL.
Cloud Backup Information Technology Consulting
Bitwarden and Lastpass Password Managers IT Services
Progent recommends five key cybersecurity practices for companies on a limited budget.
Microsoft Setup
Microsoft Office XP Implementation Consulting Companies
Progent applies no minimum charge and requires no monthly commitment for services delivered during normal working hours. Progent's small granularity eliminates big invoices for quick solutions so you won't be tempted to permit minor problems to stay unaddressed.
24-Hour Microsoft SMS Server Network Consultant
24-7 Microsoft SMS Server Remote Support Services
Progent's Microsoft certified consultants offer small and mid-size companies world-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to deliver important applications quickly and reliably to specified workers, lower product expense and stay compliant by determining usage profiles, enhance Windows security by improving your awareness of weak points and by installing critical patches, manage your external workforce through accepted standards independent of connection or location, and lower operational expenses by efficiently utilizing the management capabilities built into Windows. Progent's SMS engineers can show you how to use SMS effectively for automated software and application installation, security patch control, and asset tracking management including program and appliance inventory.
SCCM 2016 Policy Settings Computer Consultant
SCCM 2016 MDM Support and Integration
System Center Configuration Manager 2016 automates software provisioning at scale, centralizes security and compliance settings control, inventories network assets, guards against company data leakage, provides health monitoring, allows secure end-user self service, and offers a common point of control for managing mixed-operating system networks based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud experts can assist your organization with any facet of designing, installing, using and repairing a System Center 2016 Configuration Manager deployment for local, cloud, or hybrid networks.
Moonlight Network Consultant Open Positions
Recruiter Microsoft Consultant Full-Time Jobs
Progent is looking for a range of full-time employees including solutions-driven Microsoft Certified Systems Engineers; connectivity experts with Cisco CCNP or CCIE credentials; and consultants for advanced network architecture with experience in mobile access, wireless integration, high-availability environments, business continuity solutions, data preservation, and virtual servers. Progent is also hiring desktop support technicians, remote service specialists, and CISSP or CISA certified security consultants. Progent is also looking for veteran managers who can perform effectively in our dynamic, virtual office environment. Progent contracts freelance professionals with proven knowledge and field experience in high-demand IT topics outside Progent's primary technical focus. Our Experts Team hires freelance consultants who can provide consulting and programming services for mission-critical solutions such as MRP, Enterprise Resource Planning, or CRM; have specialized knowledge of non-Microsoft platforms such as Linux, Apple OS, or Sun, or offer expert skills in technologies like telecommunications, web site design, Electronic Data Interchange, web commerce, or database management. Independent consultants certified by Progent coordinate with Progent's full-time consultants to provide end-to-end solutions for small and midsize business networks.
Remote Access Integration Support
Remote Technical Support Cisco VPN
Cisco's network security and remote connection technology for small businesses represent a complete range of manageable security products to help protect your local and remote information system. Cisco's Virtual Private Network line includes switches, firewalls, intrusion detection devices and VPN concentrators. Progent's expert staff of consultants includes experienced specialists with Cisco Certified Internetwork Expert and CCNP qualifications who are able to assist your company to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and other Cisco security technologies that fit most closely with your company goals.
An index of content::
Contract Programming Firm Amazon hybrid cloud integration
Developer Firms Amazon AWS Machine Image
Progent offers affordable online support to help businesses of any size to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, system design, pilot testing, deployment, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security and compliance.
After Hours Ekahau Wi-Fi Site Survey Technology Consulting Services
24/7 Ekahau Insights Wi-Fi Network Troubleshooting Technical Support
Progent's Ekahau-certified Wi-Fi network design experts can help your business to design, install, enhance, manage and debug a Wi-Fi network adapted to your venue. Progent can provide online or onsite support for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for on-premises RF signal analysis, Ekahau Analyzer for troubleshooting RF signal problems, and Ekahau Insights for tracking the health of multiple Wi-Fi sites.
Unity On-site Technical Support
CCIE Expert Certified Unified CM SRST backup Remote Support
Cisco Unified Communications Manager, previously known as CallManager, is the foundation of Cisco's communications and collaboration portfolio. Cisco Unified CM and Unified CM Express provide a modern IP-PBX by integrating with applications like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact center. Progent's CCIE-certified consultants offer efficient and affordable remote and on-premises support to assist organizations of any size to build and maintain CUCM deployments by providing Unified Communications Manager configuration and technical support services that add optimum productivity. Progent's consultants can assist with any facet of CUCM setup and troubleshooting in areas such as integrating Cisco VoIP phones and Video phones, reviewing dial plans, setting up SIP connections and PSTN support, installing ISR G2 routers with CUBE support, creating UCS server failover solutions for high availability, capacity planning, and integration with Exchange Server and Skype for Business.
Ekahau Wi-Fi Network Management Technology Consulting
Online Consulting Ekahau Analyzer Wi-Fi Network Troubleshooting
Progent's Ekahau-certified Wi-Fi consultants can assist your business to plan, implement, enhance, manage and troubleshoot a Wi-Fi solution customized for your environment. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for on-premises RF analysis.
24x7x365 Training Network
Operating System Education
Progent is committed to knowledge transfer from Progent's support experts to clients. By teaching customers to resolve problems that are within their comfort zone, Progent can concentrate on providing high-value services where Progent faces little competition. Mid-size businesses who work with familiar freelance service providers or who employ internal support personnel benefit when Progent passes on information about critical technology and tested processes to make their networks more robust, protected, and productive.
Cisco VPN Support and Help
VPN Computer Consultant
Cisco's security and offsite connectivity solutions for small to mid-size companies represent a full array of easy-to-administer security products to help protect your entire network infrastructure. Cisco's VPN line includes switches, firewalls, intrusion detection systems, and Virtual Private Network solutions. Progent's professional consulting staff includes field-proven engineers with Cisco CCIE and Cisco Certified Network Professional qualifications who can assist your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection solutions that align most closely with your business objectives.
Expertise for IT Service Firms Online Troubleshooting
Top Rated Consulting Support for IT Service Providers IT Consulting
Progent's Reseller Program for IT Service Firms lets you take advantage of Progent's consulting engineers under your own brand as a seamless arm of your network services staff.
Company-wide Standards for Best Practices Small Business IT Outsourcing Firms
Company-wide Standards for Best Practices Small Business IT Support Firm
Progent's staff of Microsoft and Cisco Certified experts average more than a decade of hands-on industry background, in the trenches of network support, executing a broad range of IT projects for a large mix of businesses. Every Progent support professional shares a refined collection of personal best practices which are combined into shared leading practices training that Progent instills in its support personnel. This ensures that you get not just world-class technical capability, but also a support engineer with proven methods for using computer knowledge to repair actual network problems efficiently.
ProSight NinjaOne Server and Endpoint Management Support and Help
NinjaOne Automated Desktop Inventory IT Services
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that uses advanced remote monitoring and management (RMM) technology to help keep your network running at peak levels by tracking the state of critical assets.
macOS VoIP Support and Integration
Biggest macOS Lion Networking Computer Consultants
Progent's Mac support consultants can assist you with a broad array of network foundation issues such as system architecture, remote and mobile access, internetwork communication, security, and new technologies such as VoIP and high-speed wireless connectivity. For company networks built exclusively on Mac OS X or for environments that use a mix of Mac, Linux and Windows based servers and desktops, Progent has the knowledge and depth to handle the challenge of planning, integrating, and maintaining a system architecture that is robust, safe, productive and aligned with your corporate objectives. Progent can help you deploy Apple's Xserve enterprise servers, Apple's Xserve RAID fault-tolerant storage products, and Apple's Xsan storage area network systems. Progent can also give you access to skilled professionals to help you with Cisco routers and switches.
SharePoint 2016 Workflow Manager Integration Support
SharePoint Online Computer Engineer
Progent's Microsoft-certified SharePoint consultants can provide economical online and on-premises consulting expertise, application development, and technical support services for businesses of all sizes who intend to migrate to SharePoint Server 2016 or SharePoint Online from prior versions of SharePoint.
Microsoft Exchange Upgrade Technology Consulting
Exchange 2000 Server Upgrade Support Services
Progent is one of the most experienced network support companies for integrating email and messaging systems based on Exchange 2000. Progent specializes in helping small and mid-size companies get the full advantages of Microsoft Exchange Server 2000 under common scenarios including upgrading from Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 management.
Windows Server 2012 R2 Cloud Consultancy
Windows Server 2012R2 Security Technology Consulting
Progent's certified professionals can assist you to evaluate the benefits of Windows Server 2012 R2 for your organization, develop test systems and migration plans, optimize your infrastructure for local, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT support staff, create an enterprise-wide security strategy, automate IT management, help with creating applications, and generate and test a disaster recovery/business continuity plan.
Best Cisco ASA firewall VPN IT Services
IT Consultant Firepower Management Center
Progent's Cisco-premier CCIE network experts can assist your company to maintain your existing PIX 500 or Cisco ASA 5500 security appliances and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, deploy, optimize, administer and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services
Microsoft 365 Hybrid Solutions IT Consultant
Microsoft 365 OneNote Integration Information Technology Consulting
Progent can help you to evaluate the many subscription plans available with Microsoft 365, previously called Office 365, and integrate your network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with multi-platform networks that incorporate Windows, macOS, and Linux operating systems. Progent can also assist your business to build and maintain hybrid ecosystems that transparently integrate on-premises and cloud-based resources.
Technology Professional SSL certificate management
24-7 Services ProSight certificate expiration management
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and protect data related to your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates or warranties. By cleaning up and organizing your network documentation, you can eliminate as much as half of the time wasted searching for vital information about your IT network. ProSight IT Asset Management features a common location for storing and sharing all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether you're planning enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need when you need it.
Home Based Microsoft Consultants Subcontractor
Home Based Microsoft Consulting Job Openings
Our compensation model is built on revenue sharing, so similar to working as a freelance contractor, your income is directly tied to your work effort. Some of our support staff stress quality of life and elect to work at a more relaxed pace, using our self-determined schedule to pursue personal enthusiasms such as hiking, car racing, snow boarding, surfing, vacations, or sharing free time with relatives and friends. Others take advantage of the chance to make big bucks through lots of effort and long days. Progent completely encourages both sides of the spectrum plus any point in the middle.
Remote Technology Consulting Nagios
Linux Network Monitoring, Nagios and MRTG Specialist
Nagios and MRTG are useful, Open Source monitoring tools that operate on the Linux OS and can be deployed to monitor UNIX environments, Microsoft Windows systems, or multi-OS systems where Linux and MS Windows run side by side. The Nagios monitor lets system support engineers to track network services such as POP3, HTTP, FTP, and NNTP. Multi Router Traffic Grapher permits you to track the bandwidth through SNMP network appliances such as servers, routers, and switches. Progent's network monitoring engineers can show you how to use both these utilities to tune and troubleshoot your computer network.
SentinelOne Phishing Defense Consult
Support and Integration SentinelOne Malware Forensics Experts
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management platform that incorporates machine learning technology and advanced services to provide comprehensive endpoint detection and response (EDR).
Google Cloud Kubernetes Specialists
Google Cloud Identity Engineer
Progent can provide affordable remote and on-premises support to help organizations to migrate any portion of their core IT resources to Google Cloud Platform services. This can save management hassle and equipment expense and allow the use of Google's state-of-the-art machine learning technology. Progent can help your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness evaluation, system design and review, pilot testing, configuration, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security strategies.
SCOM 2012 Fabric Monitoring Support and Setup
Technology Consulting SCOM 2012 Application Monitoring
Progent's Microsoft-certified consultants have more than a decade of background designing, implementing, optimizing and troubleshooting System Center Operations Manager environments and offer organizations of all sizes expert online or on-premises consulting support for System Center 2012 Operations Manager. Progent can help your company to plan a topology for System Center 2012 Operations Manager servers that provides the performance and availability needed to watch over your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to install and customize System Center 2012 Operations Manager management packs according to industry best practices for monitoring network infrastructure and Microsoft and third-party apps and services. In addition, Progent can deliver responsive remote or onsite technical support to assist you to fix serious problems detected by System Center 2012 Operations Manager.
Exchange 2000 Server Upgrade Consultant Services
Microsoft Exchange On-site Support
Progent is among the most expert network consulting firms for integrating email and messaging solutions powered by Exchange 2000 Server. Progent specializes in helping small and mid-size businesses derive all the advantages of Microsoft Exchange Server 2000 under typical situations including upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 administration.
Microsoft Certified Expert Technology Professional Exchange 2007 Server
Exchange 2007 Specialist
Progent's Microsoft certified consultants can show you how to design and implement a smooth in-place Microsoft Exchange 2007 migration strategy that avoids network downtime, reduces ongoing support requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multiple server or multi-site migrations, Progent offers the knowledge and experience to finish your move quickly and affordably. Progent's Exchange 2007 help, troubleshooting, and design services include assistance with the configuration of outside vendor add-ons to Exchange Server 2007 that are in keeping with your business needs.
SonicWall NSA 9250 Firewall Security Consulting
Auditor SonicWall NSA Firewall
Progent's certified SonicWall firewall consultants can show you how to deploy, maintain, and troubleshoot SonicWall firewall products including the newer SonicWall TZ, NSa and NSsp families of appliances and the legacy SonicWall PRO 2040 products. Progent's CISM and CISA-certified network security consultants can help you incorporate SonicWall security gateways into an end-to-end network protection solution and design security into your corporate processes.
Cisco Access Point Computer Tech
Cisco Switch Technical Consultants
Progent's CCIE-certified networking consultants have extensive background helping ISPs to design, implement, administer, tune, and troubleshoot fault-tolerant, scalable network solutions appropriate for shared public networks.
Spora ransomware hot line Professional
ransomware data restore Services
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help your business to contain the progress of an ongoing ransomware attack. Call 800-462-8800
ISA 2006 Firewall Engineers
Internet Security and Acceleration Server 2006 Consulting
Microsoft ISA 2006 is a multi-functional edge gateway that offers a fully integrated application layer firewall, VPN, and web caching platform for securing the Internet-facing applications of any organization against a wide variety of attacks. Progent's certified ISA Server support professionals can show you how to plan, rationalize, test, install, customize and support the Standard or Enterprise version of ISA Server 2006 on your network.
Spotlight and Outlook for Mac IT Consulting
OS X and Exchange On-site Support
Microsoft Exchange and Apple Mac workstations can co-exist efficiently. Progent's Apple and Microsoft premier experts can help you install Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users can collaborate with colleagues who run Microsoft Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Mac software can collaborate, enabling Mac users to get and send messages, search the GAL, copy addresses, synchronize appointments, and invite people to conferences via your Microsoft Exchange account. Progent will verify that your Microsoft Server is properly configured and that LDAP and Outlook Web Access are enabled. Progent also offers specialized onsite Entourage education.
Nephilim ransomware recovery Consultant Services
ransomware removal and restore Engineer
Progent's ransomware experts can help your business to evaluate your ransomware defenses, remotely monitor and guard your network, assist with negotiating a settlement with a hacker, and rebuild an information system damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Windows 2008 Cluster Server Network Engineer
Information Technology Consulting Microsoft Windows Failover Cluster
The cluster technology incorporated into the high-end versions of MS Windows Server 2008 has been radically redesigned to simplify the deployment, configuration, and maintenance of clusters that provide improved levels of network availability, security, efficiency, and versatility. New or enhanced features include automated cluster Validation, easier setup and deployment, improved cluster management, redesigned cluster architecture for maximum availability, hardened protection and quorum models, fewer failure points, more disk and memory capacity, and improvements for multi-site clusters. Progent's clustered server consultants can assist your company assess the advantages of failover clusters, plan and implement an installation, educate your network support staff to administer your failover clusters, provide ongoing consulting and support services, and produce and validate a workplace recovery plan.
ransomware preparedness Consultant
Biggest Consultants ransomware vulnerability review
The ProSight Ransomware Preparedness Report service is an affordable service centered on a phone interview with a Progent information assurance consultant. The interview is intended to help evaluate your organization's preparedness to block ransomware or recover quickly after a ransomware incident. Progent will work with you personally to gather information about your existing antivirus tools and backup procedures, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow industry best practices to create a cost-effective AV and backup environment that minimizes your vulnerability to ransomware and meets your business needs.
Consultants ransomware cleanup and restore
Professional Sodinokibi ransomware recovery
Progent's experienced ransomware recovery experts can assist your business to rebuild an IT network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Biggest Consultant Backup as a Service
Integration Support 3-2-1 Backup Rule
Progent recommends five critical cybersecurity practices for organizations with a minimal budget.
Citrix VM desktops Online Consulting
Citrix FlexCast Online Support
Citrix has developed a powerful line of platforms that deliver enterprise-class manageability, scalability, and responsiveness for virtualizing servers and for centralized delivery of Windows desktops and applications. For delivering virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For creating and administering virtual servers, Citrix offers Citrix XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified consultants can help your company to assess the strategic advantages of Citrix technology and show you how to design, test, deploy, troubleshoot, and support Citrix virtualization platforms.
Windows Active Directory Support
Azure Active Directory FIDO2 Network Consulting
Progent's consultants can help you to design and implement an efficient move from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access services for both on-premises and cloud resources.
24 Hour Work at Home Video Conferencing Professionals
Work from Home Teleconferencing Network Engineer
Progent can assist small and mid-size businesses to set up and debug conferencing technology to enable their at-home workers to interact productively with colleagues and customers.
Consultant Services DopplePaymer ransomware hot line
MongoLock ransomware hot line Technology Professional
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help you to contain the progress of an ongoing ransomware attack. Call 800-462-8800
Remote Workers Helpdesk Services Network Consultant
Work from Home Helpdesk Services IT Consulting
Progent offers small and medium-size companies overflow or fully outsourced Help Desk services for an at-home workforce.
Microsoft LCS Server 2007 Consultants
Microsoft LCS Server IM Troubleshooting
MS Office Communications Server provides Instant Messaging and presence in an extensible, world-class solution featuring advanced protection, transparent integration with additional Microsoft products, an extendable, industry-standard development environment, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server offers cost savings and improved business efficiencies, increased worker output, and stronger intellectual property security. Microsoft Office Communications Server has been superseded by Lync, which itself has been replaced by Skype for Business. Progent's certified unified communications experts can provide remote and on-premises configuration support and troubleshooting help for your Office Communications Server environment and can help your organization to assess the costs and benefits of migrating to Skype for Business. Progent can also help you to plan and carry out a smooth upgrade that will add business value to your IT system
Technical Support Services Wi-Fi RF Spectrum Analysis for Wi-Fi
24x7x365 802.11x Wi-Fi Site Survey Consultant Services
Progent's wireless site survey and predictive modeling help you to plan, install and troubleshoot a Wi-Fi network optimized for your facilities, offering your business a WLAN that delivers the reception, performance, capacity, QoS, security, and roaming ability your company requires. Wireless survey services from Progent include online predictive modeling for designing a Wi-Fi network and onsite survey services for validating, optimizing, and debugging a functioning wireless network.
Work at Home Network Infrastructure Computer Consulting
Remote Workers Infrastructure Support and Integration
Progent can help small and mid-size businesses to design, deploy and troubleshoot the network infrastructure needed to support at-home workers.
Top Rated Network Consultant Horizon3.ai NodeZero Certified Threat Assessment
Cybersecurity Companies Horizon3.ai NodeZero Security Penetration Testing
Progent's certified cybersecurity experts can run NodeZero-powered PEN tests to make sure your security defense systems and policies are correctly set up and effective.
Virtual Support Desk Integration Support
Extended Helpdesk Support and Setup
Progent's Co-managed Help Desk service allows your business to share the load for Help Desk services transparently between your in-house IT team and Progent's nationwide pool of seasoned technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution built around ConnectWise Manage, the top shared professional services automation tool for managing service requests, ticketing, responsibility, progress tracking, and reporting.
Cisco Virtual Private Network Setup and Support
Cisco Virtual Private Network Network Consultants
Cisco's security and remote access technology for small companies represent a comprehensive range of easy-to-administer security products to help protect your wired and wireless information system. Cisco's Virtual Private Network line features routers, firewalls, intrusion detection systems and VPN concentrators. Progent's professional consulting staff includes field-proven specialists with Cisco CCIE and Cisco Certified Network Professional certifications who can assist your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security solutions that fit most closely with your company goals.
Shared Call Center Onsite Technical Support
Computer Engineer Supplemental Support Desk
Progent offers several basic kinds of Help Desk support including Microsoft and Cisco Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft experts gives your customers easy access to a dependable support resource with extensive experience delivering phone support and online troubleshooting for networks based on Microsoft products. Progent's concentration is on earning the support Help Desk a respected image as a key contributor to company performance. Progent's goal is to fix rather than merely report problems.
Emergency Exchange Server 2003 Integration
24-Hour Exchange Server 2003 Upgrade Technical Support
Progent's expert consultants can show you how to design and implement a smooth in-place Microsoft Exchange 2003 upgrade strategy that avoids productivity downtime, reduces long-term support demands, and makes your Microsoft Exchange Server 2003 easy to administer. For complex multi-server or multi-site migrations, Progent has the background to complete your project rapidly and affordably. Progent's Exchange Server 2003 help, troubleshooting, and design offerings include assistance with the integration of third-party enhancements of Exchange Server 2003 that are in keeping with your business needs.
Company-wide Standards for Best Practices Networking Firms
Microsoft Consulting Best Practices Professionals
Progent's team of Microsoft and Cisco Premier experts average more than ten years of real-world professional experience, at the front lines of network service, executing a broad range of IT tasks for a large array of customers. Every Progent consultant shares a refined collection of personal best practices which are incorporated into company-wide leading practices standards that Progent teaches its support staff. This means that you get not just expert technical capability, but also a support engineer with field-tested methods for using technical knowledge to repair real-world IT problems rapidly.
Penetration Testing Technology Consulting Services
Cybersecurity Penetration Testing Technical Support Services
Stealth intrusion testing is an important part of any overall IT system security strategy. Progent's security professionals can perform extensive intrusion checks without the awareness of your organization's in-house network support resources. Stealth penetration checking shows whether existing security monitoring systems such as intrusion detection alerts and event log monitoring are properly configured and consistently observed. Progent can implement ongoing autonomous penetration testing to map your internal and external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, stolen credentials, overlooked patches, and ill-advised product defaults can be chained together by hackers into the multi-front attacks common to the latest strains of ransomware.
Urgent Consult CRISC Certified Risk and Information Systems Control
CRISC Certified Risk and Information Systems Control Auditor Professional
Progent can provide the services of a CRISC-certified risk management consultant to assist you to design and implement an enterprise risk management solution following leading practices promoted by CRISC and crafted to align with your company's risk appetite, business goals, and IT budget.
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