Progent's seasoned ransomware recovery experts can assist your business to rebuild a network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Progent imposes no startup charge and requires no retainer for services delivered during regular working hours. Progent's one-minute granularity avoids large invoices for quick repairs so you will not be forced to allow minor problems to fester.
Progent's certified SonicWall firewall consultants can show you how to deploy, manage, and update SonicWall firewall/VPN devices including the newer SonicWall TZ and NSa families of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISSP and GIAC-certified cybersecurity consultants can show you how to incorporate SonicWall firewalls into an end-to-end security solution and design security into your business operations.
Progent's Microsoft-certified consultants average more than 10 years of experience providing messaging support for companies ranging from small businesses to global enterprises. Progent offers economical consulting for all editions of Microsoft Exchange Server to enhance email and virus security, configure high availability email environments, and implement off-site and wireless email access. Progent's Microsoft Exchange consulting services can help you in designing and implementing a move from an outdated SMPT server or unsupported Microsoft Email package such as Exchange 2003 to Microsoft Exchange Server 2019. Progent provides integration help for Windows 10 and Windows 11 clients running Outlook and can show you how to integrate Outlook Web App for all major web browsers. For email virus defense, spam blocking and outbound data leak prevention, Progent offers Email Guard email filtering and encryption.
Progent's Cisco CCIE-certified SIP infrastructure experts can assist organizations of any size to design, deploy, maintain, troubleshoot and enhance Cisco's SIP connectivity technology and Cisco's CUBE-connected SIP trunks and offer cost-effective remote or onsite expertise to assist you to migrate efficiently to a productive unified communications ecosystem that offers fast return on investment. Progent's certified Microsoft collaboration experts can help you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications like Skype for Business and Lync for access to a SIP-based IP PSTN trunk.
Les Kent has a 35-year track record of successful technology integration, corporate management, marketing, and operations. He has demonstrated a talent for creating sophisticated information technology solutions while working as a network designer, software developer, project manager, implementation expert, and troubleshooter for small businesses, new ventures, and major enterprises.
Progent can help small and mid-size businesses to configure IP voice technology to give their at-home workforce the benefit of virtual access to the company phone infrastructure.
Progent makes use of the Flexential Tampa data center mainly to provide private cloud hosting services. Progent has a team of IT experts located in the Tampa area, and Progent can also provide online expertise from Progent's nationwide team of Microsoft-certified consultants, Cisco-certified CCIE network engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware virtualization professionals, and senior disaster recover planning consultants. Progent can also assist your business to plan and execute a migration to the Flexential facility by providing services such as planning system architecture, specifying hardware, system configuration and validation, debugging, setting up online network management, and educating your IT staff.
MS Office Communications Server delivers Instant Messaging and presence in an extensible, world-class solution featuring enhanced protection, transparent compatibility with additional Microsoft software, an extendable, industry-standard development platform, and compliance with regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can benefit from lower costs and improved business efficiencies, increased individual productivity, and better intellectual property protection with this easy-to-manage, fault-tolerant solution. Effective deployments of Microsoft Office Communications Server call for careful planning and thought before roll out. Progent's Microsoft-certified professionals can deliver the skill needed to realize all the advantages of Office Communications Server across your entire corporation.
Progent's ransomware consultants can assist your business to assess your ransomware defenses, remotely monitor and guard your IT environment, assist with settlement negotiations with a hacker, and rebuild an information system victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Progent offers the part-time or temporary services of a seasoned CIO to offer a broad perspective to help you pick and maintain network solutions appropriate for your current situation and that can be a solid basis for your growth. Progent's part-time CIO consulting services provide financial leverage to companies trying to maximize the impact of their IT expenditures but who are unable or unwilling to add one more executive-level position to their head count. Because Progent is vendor-agnostic, with a sizable staff of engineers certified to maintain all leading operating systems and networking technologies plus a wide range and application software, Progent is in an ideal situation to offer objective advice along with expert technical help for building and maintaining information solutions that match the special requirements of your business.
Progent's Microsoft certified experts offer small and medium size businesses enterprise-level consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows companies to install important software rapidly and automatically to specified workers, lower product costs and stay compliant by determining patterns of usage, enhance Windows protection by improving your awareness of weak points and by delivering targeted patches, manage your mobile workforce through accepted standards independent of connection or geography, and reduce operational costs by fully exploiting the management functions built into Windows. Progent's SMS engineers can show you how to use SMS effectively for automated software and application deployment, security patch administration, and asset monitoring management including program and appliance inventory.
Progent's Microsoft-certified professionals can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, create test environments and rollout strategies, optimize your infrastructure for local, multi-site, private or public cloud-based, and partial-cloud environments, educate your IT support team, create a corporate-wide security strategy, streamline IT management, assist with application development, and build and validate a disaster recovery/business continuity plan.
The new Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer significantly more value than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for all new deployments. Progent's Cisco-premier CCIE network consultants can assist you to maintain your existing PIX or ASA 5500 firewalls and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, configure, tune, administer and troubleshoot firewall solutions based around ASA 5500-X firewalls with Firepower Services.
Progent's Cisco-authorized IT professionals can show you how to build an affordable, fault tolerant Internet configuration solution that can deliver 24x7 Internet connectivity via a wide range of fault tolerant Internet access technologies including high availability BGP, automatic fail-over, and redundant Internet Service Providers. Progent offers Cisco Certified Internetwork Expert consultants to help you utilize the latest techniques for high availability Internet connectivity to implement an affordable, completely redundant Internet network with automatic failover and other capabilities to deliver non-stop Internet connections.
Progent imposes no startup fee and asks no retainer for support services delivered during regular working hours. Progent's small granularity eliminates large bills for quick solutions so you won't be tempted to permit less critical problems to fester.
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ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system operating efficiently by tracking the state of critical assets.
Progent offers the expertise of RIM BlackBerry-certified consultants who can help small companies to plan, administer, and troubleshoot BlackBerry technology economically and effectively, doing away with the need for an internal BlackBerry specialist and minimizing the cost and hassle of supporting a mobile workgroup. Progent's BlackBerry specialists offer extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified engineers, and CISSP and GIAC-certified security engineers. This wide range of knowledge, combined with Progent's efficient remote support model, provides small and mid-size businesses an efficient solution for integrating BlackBerry technology seamlessly into their information network.
Nagios and MRTG are powerful, free monitoring tools that run on Linux and can be deployed to monitor UNIX environments, Windows systems, or mixed-OS situations in which Linux and Windows run side by side. Nagios lets system support engineers to track network services such as SMTP, HTTP, FTP, and NNTP. Multi Router Traffic Grapher allows you to track the bandwidth in and out of SNMP-enabled network devices including servers, routers, and switches. Progent's system monitoring consultants can help you use both these programs to streamline and repair your network.
Progent's certified SQL Server 2017 experts can help you to design and carry out a smooth migration from your existing SQL Server environment to SQL Server 2017.
Progent is among the most qualified network consulting companies for integrating email and messaging solutions powered by Exchange 2000. Progent specializes in helping small companies get all the advantages of Exchange 2000 for common situations including upgrading from Exchange 5.5, moving from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server management.
Progent's Duo service plans utilize Cisco's Duo technology to protect against compromised passwords by using two-factor authentication. Duo supports one-tap identity verification on Apple iOS, Google Android, and other personal devices.
Progent can assist you to evaluate the wealth of subscription plans offered with Microsoft 365, formerly branded Office 365, and integrate your information network with Microsoft 365 so you realize maximum business value. Progent offers expertise with multi-vendor networks that incorporate Windows, macOS, and Linux software. Progent can also assist you to build and maintain hybrid ecosystems that transparently integrate local and cloud resources.
SQL Server 2014 includes major improvements in key areas such as performance, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory technology that operates transparently across all workloads including Online Transaction Processing, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and on-premises services including system design, deployment, management, remediation, and software development expertise to help organizations of all sizes to achieve fast return from their SQL Server 2014 investment.
Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files residing on your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered laptops and desktops.
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 mailboxes, files residing on your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows laptops and desktops.
Progent's Palo Alto Networks firewall consultants can help you choose, configure, and manage Palo Alto Networks firewall appliances to create a modern security solution that extends across your data center and cloud-based assets and protects all users at any location with any endpoint device.
Progent's Wi-Fi site survey services assist you to design, install and debug a Wi-Fi network adapted to your environment, providing you a WLAN that delivers the reception, performance, capacity, Quality of Service, data protection, and roaming ability your company needs. Wi-Fi survey services from Progent include remote predictive modeling for designing a wireless LAN and onsite survey services for validating, tuning, and debugging an operational wireless network.
Progent uses a sophisticated service reporting system that stores and organizes complete documentation for all delivered services. Unlike some independent consultants or local service firms who offer scant documentation or details of services performed, each service delivered by Progent is tracked by full documentation. Every Progent consultant has access to the support documentation transmitted by every staff member to every customer. The discipline of detailing and archiving service records allows more efficient support and avoids a variety of typical misfortunes such as when a support customer is virtually held hostage to a consultant who won't release vital service information.
Progent's Juniper-certified network engineer can assist your company to design and deploy Juniper Firewall and VPN technology, optimize and troubleshoot your infrastructure, and upgrade efficiently from discontinued products to the latest releases. Progent's Junos OS engineers can offer expertise with Juniper's flagship network operating system to help your business to simplify the management and improve the protection of your Juniper VPN appliances and routers. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can help organizations maintain environments that incorporate a combination of Juniper's OS platforms.
Progent offers Microsoft Windows Cluster Server consulting to help your business utilize non-stop clustered servers designed to provide 24x7 operation. Windows cluster servers for zero-downtime systems include Microsoft Windows Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster Server. By assisting you t build zero-downtime clustered server solutions around Microsoft Windows Server Cluster 2003, Progent's Premier Windows professionals make sure that your zero-downtime clustered servers are set up to maximize the competitive advantage of your information system.
Progent's certified consultants offer small and medium size companies world-class consulting support for Systems Management Server 2003 and System Center Configuration Manager 2007, Microsoft's solutions for update and deployment automation. System Center Configuration Manager 2007 is the new title for the update management platform formerly known as Systems Management Server. Configuration Manager offers a variety of new features to SMS Server such as full automation, built-in Windows Vista Microsoft Windows Server 2008 awareness, NAP security support, and boot image management. Progent's Microsoft certified consulting professionals can show you how to use SMS Server or System Center Configuration Manager economically for automated operating system and application software installation, security patch control, application metering, and licensing compliance. Progent's engineers can also assist your company to move smoothly from Microsoft Systems Management Server 2003 to System Center Configuration Manager 2007.
Progent offers IT support for medium size companies who have 100 to 250 system clients. The mid-size company or work group has typically been an overlooked segment of the market for IT consulting services. The cost structures and service access practices of large outside support firms make them excessively expensive for the typical mid-size business or small medium business (SMB), which usually relies on a minimal IT budget with which to maintain an IT network whose advanced technology and sophistication are frequently comparable to the networks of much bigger enterprises. Progent's service delivery model, which takes great advantage of online support, virtual office infrastructure and 24x7 network monitoring, dramatically reduces the network support expenses of a small-medium business while offering the mid-size organization with enterprise-level service from certified, IT experts knowledgeable in a wide array of midsized business technologies. If your mid-sized organization or small business is searching for the quality of IT help appropriate for a mid-size office without budgeting enterprise prices, you need Progent.
Progent can help your organization to deploy Cisco's networking technology to build a robust basis for your onsite, private cloud, or hybrid-cloud data center and streamline operations in vital areas including resource utilization, security and compliance, manageability, availability, and recoverability.
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small company's production servers in an environment that gives the highest level of availability and expandability and is also simple to migrate to another host. ProSight Virtual Hosting services are based upon proven virtualization techniques that enable small companies with mixed- platform environments to economize significantly on the expense of capital investments, system support, and network management while achieving world-class fault tolerance and an unmatched degree of vendor flexibility.
Microsoft Dynamics GP/Great Plains accounting includes analysis and reporting capabilities that allow you to track all operations, sales and expenses, and sales patterns with built-in drill-down, inquiry, and reporting functions. Progent's Dynamics GP/Great Plains reporting consulting services can help you design reports that allow you to analyze your business more thoroughly, converting raw data into useful business information. Progent can improve your reporting and analytics by offering Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can provide Microsoft .NET consulting, Microsoft SQL Server expertise, and application experience with VBasic, XML and other development environments in order to offer specialized business application development and web commerce applications that work transparently with Dynamics GP.
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that incorporates over a quarter century of experience assisting manufacturing, distribution and service companies to simplify complicated supply chains and improve the efficiency of key processes to get products to market quickly and adhere to customer commitments dependably. Progent can provide the expertise of an ERP specialist with over 20 years of experience working with the SyteLine/CloudSuite Industrial product family. Progent can provide remote or on-premises services that spans from as-needed advice to end-to-end solution design and project management. Sample services offered by Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, technical support, data conversion, Microsoft 365 integration, disaster recovery planning, and DBA services.
Progent is a Microsoft Certified Partner with accredited competencies such as Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who receive the highest client satisfaction and enjoy the tightest operational relationship with Microsoft. The understanding, skills, and dedication required to achieve the level of Microsoft Certified Partner pays dividends to Progent's customers by allowing Progent to offer your company more complete technical solutions for your information network.
Progent has over 20 years of experience deploying, maintaining and troubleshooting the core platforms that make up Microsoft System Center and can assist your organization to design, deploy, maintain, and repair your Microsoft System Center 2012 R2 solution to maximize the uptime and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix operating systems and local and Cloud-connected datacenters. Progent's consultants can help you to migrate to the latest edition of System Center from an older release or from another datacenter management solution to deliver the benefits of best-in-class provisioning, centralized management, security, plus infrastructure and critical application availability and performance monitoring.
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that embodies more than a quarter century of experience assisting manufacturing and distribution organizations to simplify supply chains and streamline key processes to bring products to market quickly and meet customer schedules consistently. Progent can provide the expertise of an ERP specialist with more than two decades of experience working with the SyteLine/CloudSuite Industrial platform. Progent can provide online or onsite consulting that can range from as-needed advice to end-to-end solution design and project management. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, customization, CPQ, web site integration, debugging, ETL, Microsoft 365 integration, disaster recovery planning, and database administration.
Progent's Cisco-Premier network experts provide professional PIX Firewall support services covering design, implementation and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector attack security, and secure access services. Ranging from compact, easy-to-install desktop devices for small offices and home offices to scalable gigabit appliances, Cisco PIX firewalls provide a sensible combination of protection, speed and reliability for information environments of all sizes. PIX firewalls are build around a proven, specially designed platform, PIX OS, minimizing possible OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated protection and networking services, including advanced application-aware firewall services, Voice over IP and digital media security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and extensive administrative tools. Progent's network experts can show you how to choose and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent's ransomware experts can help your business to evaluate your ransomware vulnerability, monitor and guard your network, assist with negotiating a settlement with a threat actor, and rebuild a network damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your network running efficiently by checking the health of critical devices.
Progent's Symantec experts can assist you to maintain legacy Symantec firewall and VPN appliances such as the Symantec Raptor and Symantec VelociRaptor line or show you how to upgrade to current firewall/VPN solutions. Progent can also enable you to create and execute a comprehensive security plan that can incorporate firewall and VPN appliances and software, managed security and network defense services, server and application monitoring products, and formal policies and processes. Progent has the skill to be your one-stop resource for continuing network support, administration, education, and security consulting.