Help Desk Call Center Support
Progent's Help Desk Approach to
Remote IT Services
Additional Topics of Interest
Remote Troubleshooting System Center Operations Manager
System Center Operations Manager Computer Consultants
Progent provides a selection of IT service bundles for small businesses. These IT outsourcing and server monitoring services are built around the anticipatory problem handling capabilities of Operations Manager, a state-of-the-art network and IT management software platform that monitors the reliability, performance, and security of your network and identifies incipient problems before they can disrupt your system. With Progent's economically priced IT service programs, small businesses can choose a basic co-sourcing service program based on Operations Manager with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution.
Solaris Upgrade Consulting
Sun Solaris Migration
Progent can help your company to plan and execute a smooth transition from a Sun Solaris-powered IT system to a network powered by MS Windows and capable of running Microsoft's popular office productivity products, commercial applications, and developer platforms. Progent's Sun Solaris, Windows and Cisco consultants and application specialists can help you preserve your information and reduce business disruption by designing an efficient transition plan that preserves your current assets in Sun Solaris application and infrastructure. UNIX-to-Windows transition consulting services offered by Progent include analysis of existing environment, migration planning and validation, Microsoft Exchange migration services, information and application software migration, and processor and storage migration and consolidation.
Adaptive Security Device Manager Consulting
Technical Support Services Cisco ASA 5500-X Firewall
Progent’s Cisco-Certified technology consultants provide experienced PIX Firewall support services covering architecture, implementation and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector attack security, and safe connectivity services. Extending from compact, easy-to-install desktop appliances for small businesses and home offices to modular gigabit products, Cisco PIX firewalls offer a healthy level of security, speed and availability for business networks of all sizes. PIX firewalls are build around a proven, purpose-built operating system, PIX OS, minimizing potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated security and networking services, including advanced application-aware firewall services, VoIP and multimedia security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and extensive management tools. Progent’s network consultants can help you choose and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Windows Training
Education Network
Progent is committed to knowledge transfer from Progent's support experts to customers. By teaching clients to resolve problems that are within their scope, Progent can focus on delivering hard-to-find skills where Progent has little competition. Medium-size businesses who utilize trusted independent consultants or who employ in-house IT personnel benefit when Progent passes on information about critical technology and tested processes to make their networks more robust, secure, and efficient.
After Hours Wyoming Computer Support Companies
24 Hour Vermont Computer Service Providers
Progent’s Technical Response Center offers nationwide extended hours remote troubleshooting for networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service experts provide after-hours phone help and remote direct network access to isolate and repair technical problems quickly and economically. The breadth of technical expertise represented by Progent's staff of country-wide support engineers allows Progent to escalate even the most difficult network issues to competent experts as needed. For critical issues, the TRC tries to answer your request for service in less than one hour.
24/7 Small Business WAP581 Integration Support
Urgent Small Business WAP150 Network Engineer
Cisco's Small Business 100, 300 and 500 series of access points are Linux-powered devices engineered as value-priced wireless APs for light workloads. Progent's Cisco CCIE wireless network infrastructure consultants can provide remote or on-premises integration and debugging support to help you to plan, configure, update, optimize, manage and troubleshoot Cisco Small Business wireless access point deployments of any size or architecture.
Technical Support Teleworker Helpdesk
24/7 Remote Employees Helpdesk Consulting Services
Progent can provide small and mid-size organizations overflow or comprehensive Help Desk call center services for telecommuters.
Virtual Server Technology Professional
Consult Server Management
Server growth puts pressure on IT budgets and administrative resources. Server reduction through a virtual architecture offers lower total cost of ownership of hardware and faster return on investment, more efficient use of physical computers, streamlined operations, enhanced network availability, and easier management. Typical usage scenarios for virtual machines include hardware consolidation, economical hosts for line-of-business legacy applications based on outdated operating systems, and affordable quarantine of program development or pilot testing systems from production systems.
Consulting Services CIO
Troubleshooting Chief Information Officer
Progent offers the part-time assistance of a seasoned CIO who can provide strategic direction to help your company pick and maintain network solutions to meet your current needs and that can be a solid basis for your growth. Progent's part-time CIO consulting services provide economic leverage to organizations trying to optimize the benefits from their network expenditures but who are unable or unwilling to take on another executive-level manager to their head count. Because Progent is vendor-neutral, with a sizable staff of consultants certified to support all leading operating systems and networking technologies plus a wide range and application software, Progent is in a unique position to offer unbiased advice along with expert technical help for creating IT solutions that fit the particular needs of your organization.
Specialist Windows Server 2012R2 Multitenancy
Support and Setup Microsoft Windows Server 2012 R2
Progent's Microsoft-certified consultants can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, create pilot systems and migration strategies, tune your network for local, multi-location, cloud-based, and hybrid environments, educate your IT support team, develop a corporate-wide security plan, automate network management, assist with creating applications, and generate and validate a disaster recovery/business continuity plan.
An index of content::
24/7 Computer Consulting Microsoft Intune Migration
Intune and Apple iOS Consultant
Progent's Microsoft-certified Intune consultants can help your organization to understand the business case for utilizing Microsoft Intune for managing your portable computers including laptops, phones, and tablets based on Windows, iOS, and Google Android. Progent's Intune consultants can assist your company to configure security and compliance policies, set up test systems to confirm the appropriateness of Microsoft Intune for your network, deploy Intune across your enterprise, combine Intune with System Center Configuration Manager for single-console change management, and provide ongoing support for your Intune deployment.
Microsoft Teams and iPad Services
Microsoft Teams Migration from Skype for Business Support and Integration
Progent can help your organization to design a migration to Teams from Skype for Business Online and install, manage, and troubleshoot a cloud-based or hybrid deployment of Teams. Progent can help you to integrate Teams with Microsoft 365 apps, Exchange, SharePoint, and your phone system.
Remote VMware NSX and SRM Disaster Recovery Consulting
VMware VCDX-NV Consultants
VMware's NSX network virtualization platform allows you to build entire networks in software. NSX allows virtual networks to be deployed instantly and managed with a high level of automation regardless of the physical components making up the underlying network infrastructure. VMware Site Recovery Manager allows automated recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. Site Recovery Manager also permits non-intrusive testing for site recovery, updates and patches and can produce reports to verify full service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. When integrated with VMware's NSX virtual network platform, VMware SRM can quickly restore the entire virtualized network topology at the recovery site. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to assist your organization to plan, deploy, test and administer a disaster recovery solution powered by VMware Site Recovery Manager and VMware NSX.
24-7 SCVMM 2012 Live Migration Online Consulting
Support and Integration VMM Console
Progent can assist businesses of any size to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and library resources; plan, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can assist your company to migrate from an earlier version of System Center Virtual Machine Manager or from another management system, and Progent can assist you to optimize and troubleshoot your current SCVMM ecosystem to make sure you get the highest possible return on investment.
Information Technology Outsource Certified Information Systems Auditor (CISA)
Network Support Consulting Information Systems Security Engineering Professional (ISSEP)
Progent offers customers access to consultants who have earned some of the computer industry's most prized certifications. Progent thinks that customers have the right to know that their IT service consultants have accredited training as well as extensive practical backgrounds so that Progent's clients can use Progent's support with trust. In many cases, vendor credentials such as the Cisco Certified Internetwork Experts confers privileges for substantially better vendor help than is offered to uncertified consultants, enabling Progent to offer customers a better class of computer support. In other cases, major certifications such as CISA or ISSAP for IT security can help enterprise clients to demonstrate compliance with regulatory demands by using the assistance of recognized IT experts.
24-Hour BlackBerry Enterprise Server Network Consulting
BlackBerry Enterprise Server Specialist
Progent offers the expertise of BlackBerry-premier professionals who can assist small companies to design, administer, and repair BlackBerry solutions affordably and successfully, eliminating the need for an in-house BlackBerry expert and minimizing the expense and distraction of supporting a mobile wireless workgroup. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-expert experts, Cisco CCIE-certified network engineers, and CISA and CISM-certified security professionals. This wide range of expertise, in conjunction with Progent's proven online service delivery model, offers small companies a cost-effective solution for integrating BlackBerry technology productively into their information network.
SMS Migration Engineer
SMS Server 2003 Upgrade IT Services
Systems Management Server 2003 offers extra functionality for change and configuration management of Windows-based networks via SMS Feature Packs. Feature Packs lower the net operational expense of managing and configuring software products by making it easier to copy system images, manage mobile devices, and run management tools. In addition to advising you about ways to save management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and implement IT projects involving processes that Feature Packs are intended to streamline. Progent's migration and update services can lower spending and reduce business disruption as you transition to the latest operating systems and programs. Progent's wireless engineers can help you define efficient procedures and standards to manage PDAs and intelligent mobile phones so your mobile workforce stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can help you design a security plan that incorporates policies, processes and IT products to keep your IT computer system safe.
Server and Desktop Monitoring and Reporting IT Consulting
ProSight Server and Desktop RMM Remote Technical Support
ProSight LAN Watch is Progent’s server and endpoint monitoring service that uses state-of-the-art remote monitoring and management techniques to help keep your IT system operating at peak levels by tracking the state of vital devices that power your information system. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your specified IT personnel and your assigned Progent consultant so that all potential issues can be resolved before they have a chance to impact productivity.
64-bit Computing Professionals
64-bit Processing Professional
Progent’s Microsoft-expert engineers can assist your organization to update your workstations from 32 to 64 bits. Progent can help your company to understand the costs and benefits of migrating to 64-bit PC desktop computing, plan an affordable migration process that reduces business disruptions, and provide economical, professional online help to aid your company to install 64-bit desktop software and application software on your existing computers.
MCSE Expert Certified ISA 2004 Technical Support Services
24-7 Support and Integration Microsoft ISA Server
Progent's Microsoft-certified TMG 2010 and ISA Server 2006 consultants can assist you to design, install, and support a configuration of Forefront Threat Management Server 2010 or Internet Security and Acceleration Server 2006 on your information system that delivers the firewall protection, performance and ease-of-use that your business needs.
VBScript programming Consultant Services
Oracle Database Resource Manage Specialists
Progent’s team of expert programmers, relational database designers, and program managers can assist large businesses to carry out development programs for Microsoft Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include fast access to veteran project managers for advanced planning and project co-ordination or Progent can help clients fill in expertise gaps by offering database architects and software programmers skilled in developing line-of-business applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can help businesses to integrate SharePoint with other data sources like SQL Server and Excel to build data-intensive intranets and web portals. Progent also can provide experience with web development technologies and can help clients to create, enhance, troubleshoot, or port web applications to take advantage of the most current web technology.
NLB Testing Specialist
Capacity Planning Test Lab Consulting
The Progent Test and Training Lab at the QTS Internet Data Center can be used for piloting line-of-business applications, developing efficient migration procedures, evaluating and optimizing performance, designing or verifying business continuity strategies, mitigating compatibility problems, and building training systems for new products and technologies. For Progent customers without adequate internal resources to assemble effective test environments, the lab cuts capital costs and engineering risk while keeping critical network projects on schedule.
Integration Service Database
Services Documentation Help and Support
Progent uses a sophisticated support reporting system that stores and organizes detailed documentation for all billed services. Unlike many freelance consultants or small service firms who offer scant documentation or specifics of services done, each service delivered by Progent is tracked by comprehensive documentation. Every Progent staff member has access to the support reports transmitted by every staff member to every customer. The discipline of detailing and archiving service activity results in more effective support and eliminates a slew of common problems such as when a service client is virtually held captive to a consultant who won’t let go of vital service information.
64-bit Processing Professional
64-bit Upgrade Network Consultants
Progent's Microsoft-certified consultants can help you plan, document, implement, manage, and troubleshoot a system-wide migration to 64-bit server and client operating systems and applications. Progent can help you test your 64-bit infrastructure to make sure it supports all of the key 32-bit applications that you intend to retain as well as the latest 64-bit editions of applications you wish to run.
ProSight Email Encryption Consultant
ProSight Spam Filtering Consulting Services
Progent's ProSight Email Guard uses the technology of top information security vendors to provide web-based control and world-class protection for all your inbound and outbound email. The hybrid structure of Email Guard managed service combines cloud-based filtering with a local gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to external attacks and conserves network bandwidth and storage. ProSight Email Guard's on-premises gateway device provides a deeper layer of analysis for incoming email. For outgoing email, the onsite gateway offers AV and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also assist Exchange Server to monitor and protect internal email that stays within your corporate firewall.
Exchange 2013 Project Planning Online Technical Support
Top Ranked Exchange 2013 Collaboration Technology Consulting Services
Exchange 2013 includes major improvements to the capabilities of its predecessor Microsoft Exchange Server 2010 and introduces powerful new features as well as a revamped architecture. These enhancements favorably impact key areas such as manageability, high availability (HA), compliance, cost of ownership, collaboration, expandability, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consulting experts can help you understand the possible advantages of migrating to Exchange 2013, design an efficient validation and deployment plan, and train your IT team to maintain your Exchange 2013 solution. Progent also offers ongoing remote support and management services for Microsoft Exchange Server 2013.
Citrix VDI Integration
Remote Citrix HDX Engineer
For Windows desktop and application virtualization, Progent offers the support of a Citrix XenDesktop consultant who can help you to plan a XenDesktop environment that maximizes the strategic value of your IT network; configure XenDesktop software with your physical and virtual servers, end-user computers, and printers; upgrade your older desktop virtualization software to the latest versions of XenDesktop; and provide comprehensive remote technical support. Progent can also train your IT staff to follow industry leading practices to maintain your XenDesktop solution effectively.
CISSP Certified Cybersecurity Consultants
CISSP Certified security Systems Engineer Specialists
Progent's CISSP-certified cybersecurity experts can help businesses of all sizes with any facet of IT security. Progent can create cost-effective cybersecurity solutions that protect a small business from advanced threats or Progent can plan, deploy, and manage an end-to-end security strategy for hybrid networks that accommodate local, online, and mobile clients sharing network resources spread over multiple physical sites and various clouds.
Emergency Windows Server 2012 R2 Multitenancy Technical Consultant
Outsourcing Windows Server 2012R2 Multitenancy
Progent's Microsoft-certified consultants can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, create test environments and rollout strategies, optimize your network for local, multi-location, cloud-based, and hybrid environments, educate your IT support team, develop a corporate-wide security strategy, automate network management, assist with creating applications, and generate and test a DR/BC plan.
Juniper SA4500 SSL VPN Computer Security Specialist
Juniper SSL VPN Firewall Configure
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Microsoft Windows Server 2012R2 Network Consultants
Windows Server 2012 R2 upgrade Consultancy
Progent's certified professionals can help you to assess the business value of Microsoft Windows Server 2012 R2 for your organization, develop test environments and rollout plans, tune your infrastructure for local, multi-site, private or public cloud-based, and partial-cloud datacenters, train your IT management staff, develop an enterprise-wide security strategy, streamline network administration, help with creating applications, and build and test a DR/BC plan.
macOS and Windows integration On-site Support
macOS and Windows integration Remote Technical Support
Progent's service experts in Mac and Microsoft Windows technology can show you how to combine Apple Macintosh and Windows systems into cohesive environments with resource sharing and collaboration support. Enabling productive co-existence among a mix of servers and workstations powered by Mac OS and Windows requires extensive knowledge of and background with Apple Macintosh and Windows products. Progent's background in Microsoft and Apple consulting makes it possible to offer world class assistance to businesses that rely on these technologies to keep their strategic edge. Progent's consultants can also help your business to integrate Apple's iPhones and iPads with your Windows environment.
Network Specialists Cisco Switch
Cisco Management Migration Firm
Progent can provide fast online access to Cisco CCIE networking experts. Progent's CCIE engineers can link to your environment using powerful remote support tools to deliver fast and economical analysis and repair of urgent network issues.
24/7 Consultants VMware vSphere Integration
VMware Live Migration Consultant
Progent offers the assistance of a certified VMware VCDX consultant to help you plan, configure, administer and repair VMware vSphere-based virtualization solution for on-premises networks, private and public clouds, or hybrid systems. Progent can provide world-class expertise for deploying and configuring VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery. Progent offers extensive understanding of VMware vCloud Director (vCD), vRealize Automation, vRO and vCloud used for managing private and public cloud and hybrid cloud environments that provide high availability, data security, and application mobility.
Consultant Price Small Business IT Outsourcing Companies
Microsoft Certified Expert Computer Support Consultants Consultant Hourly Rate
Progent's pricing model is to bill for online service and in-person visits by the minute. As a result, you pay just for delivered support. Progent does not demand a higher rate for after-hours or emergency service, and inside California or in areas where Progent provides on-site support, Progent does not bill for travel time except for emergency support where on-site time is less than four hours. Also, Progent applies no startup fee and asks no retainer for services delivered during regular business hours. Many support firms demand large minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity avoids big bills for fast repairs so you won't be tempted to allow simple problems to fester.
Windows 10 Management Support
Windows 10 Installation Technical Support
Progent's Windows consulting experts can help organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from an older version of Microsoft Windows. Remote and onsite evaluation and upgrade services for Microsoft Windows 10 offered by Progent's consultants include ROI estimates, project supervision, compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid solutions, mobile device management, telecommuter access, data and identity security, automated deployment and administration, infrastructure design, Wi-Fi support, business continuity planning, webinar training for network management personnel and users, and post-migration consulting support.
Cisco Help Desk Online Help
Network Support Help Desk Technical Support Services
The Contact Center support model adopted by Progent offers small and midsize companies an affordable alternative to reliance on freelance consultants by offering broad technical knowledge shared by numerous support groups, optional round-the-clock access to emergency assistance, fast escalation to world-class engineers for handling the most difficult problems, support consistency and dependability, quick follow-up overseen by veteran IT service managers, a selection of convenient mechanisms for initiating support tasks, and excellent process visibility enabled by trouble ticket updates and available via a web portal.
SCDPM 2012 Reporting Support and Setup
24 Hour On-site Technical Support SCDPM 2012 Cloud Backup
Progent's Microsoft-certified consultants offer online or onsite support to help companies of any size to plan, implement, administer, and repair a backup-and-restore solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to migrate from older versions of Data Protection Manager or from a different backup system, and Progent can optimize your Data Protection Manager deployment for on premises, cloud, or hybrid environments. Progent can provide as-needed support for fixing particularly challenging problems, or comprehensive project management services. Progent can also assist your business to design Data Protection Manager into a comprehensive disaster recovery strategy.
Windows 10 Trusted Boot Information Technology Consulting
Engineers Windows 10 Microsoft Deployment Toolkit
Progent's Microsoft-certified consulting experts can assist businesses of all sizes to assess Windows 10 or to upgrade to Windows 10 from an earlier release of Microsoft Windows. Online and on-premises evaluation and migration support for Microsoft Windows 10 available from Progent's consultants include Return on Investment estimates, project coordination, application compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid integration, mobile management and synchronization, telecommuter connectivity, security and compliance, automated deployment and administration, infrastructure design, Wi-Fi support, disaster recovery planning, custom training for network management staff and users, and post-migration technical help.
Lync Server 2013 security Consulting
Lync Server 2013 video conferencing Professionals
Lync Server 2013, rebranded Skype for Business, allows organizations of any size to build a manageable and protected communications environment that supports a BYOD computing style with IM, real-time presence, web meetings with app sharing and whiteboard, and both IP and PSTN telephony across a broad assortment of desktop and mobile devices. Progent's Microsoft-certified Lync Server 2013 experts and network architects can help your company to evaluate the business benefits of Lync 2013, design an in-house, cloud-based (via Lync Online) or hybrid model suitable for your current and long-term plans, implement Lync Server 2013 in a way that expedites your return on investment, and provide custom webinar and on-premises training to your management team and users. Progent has expertise in key pieces of a Lync Server 2013 deployment that include Windows Server, SQL Server Express and Exchange, and Progent can assist you to integrate Lync Server 2013 with key Office and Office 365 applications including Outlook clients and PowerPoint.
System Center 2016 and Hyper-V Integration Online Troubleshooting
Microsoft Certified Partner System Center 2016 Endpoint Protection Consultant Services
Small to mid-sized companies can now get all the advantages of Microsoft System Center Operations Manager and in addition have fast access to Progent’s Microsoft Certified network consulting experts. With Progent's economically priced IT support programs, small and midsize organizations can choose a simple System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Operations Manager 2007 to offer small company information systems enterprise-class availability, security, and productivity.
Exchange 2007 Server Engineers
Microsoft Exchange Support and Help
Progent's Microsoft certified consultants can show you how to design and implement a smooth in-place Exchange Server 2007 upgrade strategy that avoids network downtime, simplifies long-term service demands, and makes your Exchange Server 2007 easy to administer. For complicated multi-server or multi-site migrations, Progent offers the experience to finish your move rapidly and economically. Progent's Microsoft Exchange Server 2007 support, repair, and consulting services include assistance with the integration of third-party enhancements of Microsoft Exchange 2007 Server and the design of unified messaging solutions based on Microsoft Exchange Server 2007.
SonicWall NSA 2650 Firewall Network Intrusion Penetration Testing
SonicWall NSA 5650 Firewall Information systems Security Outsourcing
Progent's SonicWall firewall consultants can show you how to deploy, maintain, and update SonicWall firewall/VPN devices including the newer SonicWall TZ, NSa and NSsp families of appliances and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISSP and CISA-certified cybersecurity experts can show you how to incorporate SonicWall security gateways into a complete security solution and design security into your business practices.
Remote SQL Server 2008 Upgrade Consultants
Microsoft SQL Server IT Consultant
Progent's Microsoft-certified SQL Server programmers and database administrators can provide online consulting to assist businesses of any size to build, administer, and maintain applications powered by Microsoft's SQL Server RDBMS platform and .NET framework. Progent's SQL Server consultants can provide help with any facet of application development in environments that can include small business or departmental databases to VLDB applications and data warehousing.
24x7 Firepower Remote Consulting
Cisco firewall IPS Outsourcing
Progent’s Cisco-Certified network experts provide experienced PIX Firewall consulting services encompassing architecture, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and software policy enforcement, mutlivector attack protection, and secure connectivity services. Ranging from small, easy-to-install desktop appliances for small businesses and home offices to scalable gigabit appliances, Cisco PIX firewalls provide a sensible level of security, speed and reliability for business environments of all sizes. PIX firewalls are based on a proven, purpose-built platform, PIX OS, minimizing potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated protection and networking services, including advanced application-aware firewall services, VoIP and digital media security, multi-site and remote-access IPsec VPN networking, intelligent access services, and extensive administrative tools. Progent’s network consultants can help you choose and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Remote Online Technical Support Support for IT Service Providers
Technical Consultant Consulting for Service Firms
Progent's Support Program for IT Service Providers lets you use Progent's consulting experts under your own service brand as a transparent extension of your IT consulting team.
Microsoft Windows 2000 On-site Technical Support
Windows 2000 Server Online Help
Progent's Microsoft-certified Windows 2000 Server experts can provide network support and IT consulting services for the complete line of Microsoft .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Microsoft Windows Server 2000 configuration, update, and support services include system design, installation, project management, local and remote support, Help Desk outsourcing, professional security consulting, full service outsourcing, and economical co-sourcing.
Best Malware Forensics IT Consultant
Malware Forensics Support
ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates next generation behavior analysis technology to defend endpoint devices and physical and virtual servers against new malware assaults such as ransomware and email phishing, which easily get by traditional signature-matching AV tools. ProSight ASM safeguards on-premises and cloud resources and provides a single platform to manage the entire threat progression including blocking, detection, mitigation, remediation, and forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered threats.
Microsoft Teams with Microsoft Stream Consulting Services
Microsoft Teams Support and Integration
Progent can help you to design a migration to Teams from Skype for Business Online and configure, manage, and debug a cloud or mixed implementation of Teams. Progent can assist you to integrate Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your phone system.
Exchange Server 2007 Network Engineer
Exchange 2007 Troubleshooting
Progent's Microsoft certified consultants can help you design and implement an efficient in-place Exchange Server 2007 upgrade plan that avoids productivity downtime, reduces long-term support requirements, and makes your Exchange Server 2007 easy to manage. For complex multiple server or multi-location migrations, Progent offers the experience to complete your project quickly and economically. Progent's Exchange Server 2007 help, troubleshooting, and consulting services include assistance with the configuration of outside vendor add-ons to Microsoft Exchange Server 2007 and the design of unified messaging implementations based on Exchange Server 2007.
Microsoft Partner Design Consultants
Microsoft Partner Professional
Progent is a Microsoft Certified Partner and has earned special competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners represent the most successful organizations who earn the highest client satisfaction and enjoy the tightest working relationship with Microsoft. The knowledge, capabilities, and commitment required to earn the level of Microsoft Certified Partner benefits Progent's clients by enabling Progent to offer your business more complete support for your IT network.
CRISC Certified Risk and Information Systems Control Professional
CRISC Risk and Information Systems Control Professionals
Progent offers the services of a CRISC-certified risk management expert to assist you to design and implement an enterprise risk management (ERM) solution based on best practices identified by CRISC and geared to match your company's risk appetite, business goals, and IT budget.
Professional WSUS
SUS Engineers
Microsoft Windows SUS enables network managers to install and track the most recent Microsoft patches and security releases to Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft SUS, IT personnel can fully and easily manage the installation of updates that are published through Microsoft Update to servers and desktops in an organization. Progent can help you with technical details of the initial setup of Microsoft Windows Server Update Services such as planning the Microsoft Software Update Services deployment, configuring user's workstations, establishing the Group Policy settings, and ensuring your Microsoft SUS GPO is linked to an Active Directory container appropriate for your system environment.
Exchange 2019 and Outlook Support and Setup
Exchange 2019 Integration Services
Progent can help you in any facet of your upgrade to Exchange 2019 such as deploying Windows Server 2019 as a host for Exchange; planning HA system topology for a local, cloud-based or hybrid deployment; migrating mailboxes; designing and configuring Hyper-V; configuring hardware load balancing; setting up Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and setting up Outlook clients.
Programming Dynamics
SQL Server Programming Companies
For custom application creation, Progent can supply programming consultants to write line-of-business applications in areas such as commercial transaction webs, web development, Microsoft Dynamics products including Microsoft Dynamics GP, and custom management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent’s consultants can use Internet Information Services to build company-specific eCommerce solutions powered by Microsoft ASP.NET. In addition, Progent can provide experts in a broad range of custom program development environments including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also can provide expertise in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
24x7x365 Oracle database administration Specialist
MySQL WorkBench Reporting
Progent offers cost-effective remote access to an Oracle-certified MySQL RDBMS DBA or application developer and can assist businesses of all sizes to configure and maintain MySQL in a dependable IT environment that provides high levels of speed, scalability, and protection. Progent also has experience assisting businesses port databases from an Oracle environment to MySQL.
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