Additional Topics of Interest

Microsoft Lync Server 2013 IM Consultant
Lync Server 2013 and Cisco Unified Communications Consulting Services

Progent's consultants can help your company to evaluate the value of Lync Server for your environment and can help you to design and execute an installation of Lync Server 2010 that centralizes the control of IM and Presence and improves the productivity of your office employees, telecommuters, and smartphone users. Progent can in addition assist your company to perform an efficient upgrade to Lync Server from Microsoft Office Communications Server or Live Communications Server, integrate Lync Server 2010 with Exchange Server, SharePoint Server, and Microsoft SQL Server, show you how to use Lync Server to enhance the team-computing capabilities of Microsoft Office applications, and offer webinar training and ongoing support for Microsoft Lync and other Microsoft platforms.

Microsoft Windows 7 Evaluation Remote Troubleshooting
Immediate Windows 7 Training Support and Setup

Progent's Microsoft certified consultants can help you to pilot Windows 7 to confirm application compatibility and to determine its performance and stability operating in your environment. Progent's consultants can also show you how to assess the potential strategic benefits of moving to Microsoft Windows 7. If Microsoft Windows 7 fits your business strategy, Progent can help you to design and implement a non-disruptive upgrade to Windows 7 from a your current version of Microsoft Windows.

Professionals ISP Selection
Professional Metro Ethernet

Progent can provide the affordable services of online Internet connectivity consultants to help your organization to evaluate or enhance your Internet services so your Internet connectivity solution matches your business requirements. Support services provided by Progent include assessment of your existing bandwidth use, carrier and plan analysis and selection, network provisioning, and managing a seamless switchover to a new ISP and/or service arrangement. Provisioning can include optimizing current routers and switches and configuring additional ones, implementing firewalls, and designing dependable BGP configurations.

Proxim Online Help
Proxim Integration Services

Progentís wireless consultants can help small organizations design, choose, pilot, configure and maintain protected building-to-building wireless bridging products that integrate seamlessly into your existing network while offering a degree of protection that matches or exceeds wired connections. Progent offers expertise in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and additional small business wireless providers and can help you identify and install the wireless connectivity technology that match your company requirements.

Shared Call Center Consultant Services
Virtual Service Desk Specialist

Progentís Help Desk Co-management service makes it possible for your IT organization to split responsibilities for Help Desk support seamlessly between your IT team and Progent's large roster of seasoned technical support technicians and matter experts (SMEs). Progentís Co-managed Help Desk service is an advanced support solution built around the top shared PSA tool for handling service requests, ticket lifecycle, ownership, status tracking, and reporting.

Microsoft LCS Server 2007 Consulting
Microsoft LCS Server IM Computer Consultants

MS Office Communications Server provides IM and presence in an extensible, enterprise-grade solution offering advanced protection, seamless compatibility with additional Microsoft software, an expandable, standards-based development platform, and support for regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your organization can benefit from cost savings and improved business efficiencies, enhanced worker productivity, and better IP security with this simple-to-administer, highly available IM platform. Effective deployments of Microsoft Office Communications Server require careful planning and thought before installation. Progent's Microsoft-certified professionals can provide the expertise needed to deliver all the benefits of Office Communications Server throughout your entire corporation.

System Testing Specialist
Load Aggregation Testing Consulting Services

The Progent Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center is available for testing mission-critical applications, creating cost-effective migration methodologies, evaluating and optimizing performance, designing or verifying disaster recovery solutions, mitigating compatibility problems, and establishing training systems for the latest products and technologies. For Progent customers who lack adequate in-house resources to configure effective test systems, Progent's Test and Training Lab reduces capital outlay and technical risk and helps keep critical network projects on schedule.

After Hours Repairing Consultant Rates
Consultant Hourly Cost Consulting Service Firm

Progent's pricing model is to charge for phone service and in-person visits per minute. Consequently, you are invoiced only for delivered support. Progent does not demand a more expensive rate for after-hours or emergency support, and inside California or in regions where Progent provides on-site service, Progent does not bill for travel except for urgent support where on-site time is less than 4 hours. Also, Progent imposes no minimum charge and requires no monthly commitment for services provided during normal business hours. Many service organizations demand large minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity eliminates large bills for quick solutions so you won't be tempted to allow less critical problems to stay unaddressed.

Cisco DistributedDirector IT Consulting
Cisco Content Router Computer Consulting

Progent offers fault tolerant load balancing consulting covering network load balancing, load balanced program, LAN/WAN infrastructure routing, and content delivery technology including Cisco Content Engine. High availability load balancing providers for which Progent offers consulting expertise include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Distributed Director and ACNS, and F5 Networks BIG-IP.

Application Programming Consultants
Java Integration Companies

If you need assistance creating, improving, or repairing business aplications for Microsoft Windows, any version of Linux, or the Web, Progentís team of program developers, database architects, and software project managers can help ensure you get the project completed on schedule and within budget. Progent's experienced software programmers can provide affordable and expert online help for projects as simple as creating VBA macros for Excel or as large as developing line-of-business RDBMS applications built on SQL Server or Oracle.