Additional Topics of Interest

Server Help Microsoft Certified
Computer Support Consultant Microsoft Certified Partner

Progent is a Microsoft Certified Partner with accredited competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners represent the elite organizations who receive the top customer satisfaction and enjoy the closest operational relationship with Microsoft. The understanding, capabilities, and commitment needed to achieve the status of Microsoft Certified Partner pays dividends to Progent's clients by allowing Progent to provide your company more complete solutions for your IT system.

On-site Technical Support High-Availability Internet Network
24-7 Consultant Services Redundant Network

Progent's Cisco-authorized network professionals can help you design an economical, 24x7 Internet connection architecture that can achieve 24x7 Internet connectivity through a wide range of fault tolerant Internet network technologies including fault tolerant BGP, transparent fail-over, and redundant ISPs. Progent offers CCIE engineers to help you apply the most current technology for high availability Internet access to create an economical, completely redundant Internet network with automatic failover and other capabilities to deliver fault tolerant Internet connections.

Windows Server 2003 Consult
Integration Microsoft Windows 2003

The service background of Progent's certified Windows Server consulting team, with an average of more than 10 years of work in Microsoft technology, assures you success in selecting the version and set up of Windows 2003 Server that aligns most closely with your company's goals. Progent can also help you with planning, deploying, managing and troubleshooting sophisticated information technology applications powered by Windows Server, and can streamline your migration from Windows 2000 Server or Microsoft Windows NT.

Consult ProSight Hosting for Virtual Servers
After Hours Private Clouds for Small Businesses Technology Professional

Progent's ProSight Virtual Hosting service offers advanced virtual server technology, a world-class data center, and the technical services of Progent's Microsoft-certified consulting group to provide small and midsize companies with a complete IT outsourcing alternative that enhances network availability and protection, eliminates management hassle, and lowers expenses. With Private Cloud Hosting, a small or midsize business can have each of its software platforms and key business application servers supported within a secure and fault tolerant data center on a high-performance, non-stop virtual server configured and maintained by Progent's computer support professionals.

Exchange 2000 Upgrading
24/7 Microsoft Exchange Upgrade Integration Support

Progent is among the most expert network consulting companies for integrating email and messaging systems powered by Microsoft Exchange 2000. Progent is skilled in helping small and mid-size businesses get all the benefits of Exchange 2000 under typical scenarios including upgrading from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 Server support.

Microsoft Operations Manager Example Application
24 Hour MOM 2000 Case Study

Before Progent’s Microsoft Operations Manager solution, system problems were handled reactively, once users complained about them. With the help of proactive, automated alerts and trend reports sent by MOM, Progent can now fix system troubles before they grow to be critical enough to impact network availability. Because of MOM, Progent can deal with potential problems before clients are aware that the problems are there. Progent supports Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to provide small business IT systems enterprise-class service continuity, safety and productivity.

Telecommuting Computer Network Companies
24-Hour Desktop VPN Network Administration

Progent's remote connectivity and smartphone synchronization experts can help you to plan and deploy connectivity solutions for off-site desktops, notebooks, and wireless handhelds so they work seamlessly with your IT network, allowing your business to optimize the productivity of your remote workforce.

Cisco PIX Firewall Computer Consultants
PIX Firewall Migration Remote Troubleshooting

Cisco's PIX firewalls have reached end of life and Cisco might not offer support these legacy devices. Progent still offers technical support for Cisco's PIX Series firewalls to help you with maintenance and Progent can also help you assess whether to migrate to the latest firewall products available from Cisco. Progent's Cisco-certified experts can help you design and implement a smooth upgrade to Cisco ASA 5500-X Series firewalls based on leading practices.

Meraki MS Switch Remote Troubleshooting
Urgent Meraki and Nexus Switch Support and Help

Cisco's Meraki MS line of access and distribution switches are designed for environments that go from small branches to campuses. Progent's Cisco-certified CCIE consultants can provide affordable online consulting expertise to assist you to plan and implement a productive network solution based on Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-centric management tools, define policies to maintain compliance, develop and test a disaster preparedness strategy, and troubleshoot technical issues related to any facet of your Meraki deployment. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi APs to create a cohesive networking infrastructure.

24x7 Network Consultation Microsoft Solutions Framework Project Methodology
Problem Escalation Through Teamwork Tech Support Outsource

Progent’s staff of Microsoft and Cisco Certified consultants average longer than ten years of real-world industry experience, in the trenches of IT service, executing a wide range of technical tasks for a large mix of clients. Each Progent consultant shares a refined collection of personal best practices which are combined into company-wide leading practices training that Progent instills in its support team. This ensures that you get not just expert IT skills, but also a support engineer with proven methods for using technical knowledge to repair real-world network problems quickly.

Configuration System Center Operations Manager
System Center MOM Engineer

Mid-sized businesses can derive all the advantages of Operations Manager and have fast availability of Progent’s Microsoft and Cisco Premier IT consulting experts. Thanks to Progent's affordably priced network support packages, medium-size businesses can choose a simple co-sourcing service program based on Operations Manager with network monitoring, proactive alerts, comprehensive reporting, Help Desk support, and remote service. For businesses with mission-critical environments who need high availability networking, Progent offers a comprehensive round-the-clock outsourcing solution. Progent supports System Center Operations Manager to provide medium-size business networks world-class availability, security and performance.

After Hours Infor SyteLine CloudSuite Document Management Consulting
Infor SyteLine CloudSuite Upgrade Professional

Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that incorporates over a quarter century of experience helping manufacturing, distribution and service companies to manage complicated supply chains and improve the efficiency of critical processes to bring products to market quickly and meet customer commitments dependably. Progent offers the expertise of an ERP consultant with over two decades of background with the SyteLine/CloudSuite Industrial platform. Progent offers remote or onsite services that can range from occasional guidance to solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, customization, CPQ, web site integration, technical support, data conversion, Excel and SQL integration, training, and DBA services.

SharePoint and Mac IT Services
Microsoft Word for Mac IT Consultants

Microsoft Mac Office allows Apple Macintosh users to run the world's most familiar business programs. Progent's Apple-certified Mac consultants can help you configure Microsoft Office for Macintosh on a multi-vendor environment combining Apple OS X and Windows-powered computers so that Macintosh users can access the latest capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share information and network resources with colleagues who use Microsoft Windows. Progent's consultants have expertise with both Apple Macintosh and Windows technology and can support environments that combine Apple Macintosh with Windows systems with extensive resource sharing, or environments which intentionally limit sharing between Apple Mac and Windows systems.

An index of content::

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    Multi-factor Authentication Support and Help

    Progent's Duo service plans utilize Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication. Duo supports single-tap identity confirmation on Apple iOS, Android, and other personal devices.

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    Exchange 2013 includes significant enhancements to the functionality of its predecessor Microsoft Exchange 2010 and introduces powerful new features as well as a revamped structure. These enhancements favorably impact key facets of IT such as ease of administration, availability, security and compliance, operational costs, teamwork, scalability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to understand the potential advantages of upgrading to Microsoft Exchange 2013, design a cost-effective test and rollout plan, and train your IT staff to maintain your Exchange Server 2013 environment. Progent can also provide affordable online consulting and support and management services for Exchange Server 2013.

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