Progent's Microsoft-certified engineers can help you design, document, carry out, manage, and troubleshoot a system-wide move to 64-bit server and desktop operating systems and applications. Progent can help you pilot your 64-bit infrastructure to verify that it handles all of the key 32-bit programs that you want to retain plus the latest 64-bit editions of applications you wish to install.
Progent's Microsoft-certified consulting experts have over a decade of background designing, implementing, optimizing and fixing System Center Operations Manager solutions and offer organizations of any size advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist your company to plan a topology for Microsoft SCOM 2012 servers that provides the responsiveness and resilience required to monitor your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to install and customize System Center 2012 Operations Manager management packs based on industry best practices for monitoring network fabric and both Microsoft and third-party apps and services. In addition, Progent can deliver fast remote or on-premises technical support to assist you to fix serious issues detected by SCOM 2012.
Stealth penetration checking is a key part of any comprehensive IT system security plan. Progent's security professionals can perform thorough penetration tests without the awareness of your company's internal IT resources. Unannounced penetration checking uncovers whether existing security monitoring tools such as intrusion incident warnings and event history monitoring are correctly set up and actively observed. Progent can implement continuous autonomous PEN testing to map your internal/external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, harvested credentials, uninstalled patches, and ill-advised product defaults can be combined by hackers into the multi-vector attacks typical of modern variants of ransomware.
Progent's short-term staff augmentation services allow you to respond to sudden increases in demand for network professionals without dealing with the costs and delays associated with identifying and hiring reliable technical workers and without adding to your permanent workforce.
Progent can provide onsite education customized for individuals who wish to expand their knowledge of the Apple macOS and OS X platform, Apple Mac computers, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also can provide specialized group or individual online classes for Mac applications.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes next generation behavior-based machine learning technology by SentinelOne to defend endpoints and physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which easily get by traditional signature-based AV products. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a unified platform to address the entire threat progression including blocking, detection, containment, remediation, and forensics. Key capabilities include single-click rollback with Windows VSS and real-time system-wide immunization against new threats.
Progent's ProSight Email Guard solution uses the technology of leading information security vendors to provide centralized management and world-class protection for all your inbound and outbound email. The hybrid architecture of Progent's ProSight Email Guard integrates a Cloud Protection Layer with a local gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. The cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage. Email Guard's onsite security gateway appliance provides a further level of analysis for inbound email. For outgoing email, the on-premises gateway provides AV and anti-spam protection, protection against data leaks, and encryption. The on-premises security gateway can also assist Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall.
Progent's certified security consultants can help you protect your Apple Mac network through expert services including performing security audits, clean up after virus and worm attacks, setting up firewalls, implementing safe off-site and mobile access, installing automated software for protection against viruses, spam, and malware, and developing a company-wide security plan adapted for the particular goals of your business information system.
If your company runs a UNIX or Linux network or a multi-OS computer system, Progent's CISA and CISM-premier security specialists can assist your whole organization in a wide range of security topics such as security management practices, security architecture and models, access management systems and techniques, software development security, operations security, physical security, communications, infrastructure and web security, and business continuity planning. CISM, CISSP and ISSAP stipulate the fundamental competencies and international standards of knowledge that network security professionals are required to master. These accreditations give IT management the assurance that those who have achieved their CISA or CISSP qualification have demonstrated the background and theory to offer effective security management and engineering help.
Progent's Microsoft-certified Windows Server 2019 experts can assist your company to design and carry out an efficient migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid model. Windows Server 2019 offers major enhancements in capacity, speed, manageability, Hyper-V virtualization, security and compliance, hybrid local/cloud deployments, availability, and container support.
Remote server management cards give network administrators complete control over a server without the requirement for a personal presence. Through remote server management cards, all console screen data plus keyboard and mouse operations are transferred to an off-site session to an IT expert who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can help you to design, implement, and manage a high-availability company network that incorporates remote management cards and Progent can use these remote management cards to deliver efficient off-site technical support. Progent is familiar with a variety of remote management cards such as Aten IP9001 remote server management cards, American Megatrends MegaRAC remote management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon remote server management cards.
Microsoft Exchange 2013 incorporates significant enhancements to the capabilities of Microsoft Exchange Server 2010 and delivers powerful new features as well as a revamped structure. These improvements favorably impact key IT areas like ease of administration, availability, security and compliance, operational costs, teamwork, expandability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you evaluate the possible advantages of migrating to Exchange 2013, design an efficient validation and deployment strategy, and train your IT staff to manage your Microsoft Exchange 2013 environment. Progent also offers affordable online support and management for Microsoft Exchange Server 2013.
Progent's Cisco CCIE-certified networking consultants offer advanced support services for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.
Lync 2013, now called Skype for Business, allows businesses of any size to build a centrally managed and secure communications environment that permits a Bring-Your-Own-Device computing model with instant messaging, real-time presence, web meetings with app sharing, and both IP and PSTN calling enabled for a broad range of desktop and mobile devices. Progent's Microsoft-certified Lync Server 2013 consultants and network architects can assist you to assess the business benefits of Lync 2013, create an in-house, cloud-resident (with Lync Online) or hybrid topology appropriate for your present and future plans, deploy Lync 2013 in a way that expedites your ROI, and provide live online and onsite training to your management team and end users. Progent offers in-depth expertise in key components of a Lync Server 2013 deployment that include Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to combine Lync Server 2013 with popular Office and Microsoft 365 applications such as Outlook clients and PowerPoint.
Progent's certified SonicWall firewall experts can help you deploy, manage, and update SonicWall firewall/VPN devices including the current SonicWall TZ and NSa families of appliances and the older SonicWall PRO 2040 products. Progent's CISM and GIAC-certified cybersecurity experts can help you incorporate SonicWall firewalls into a complete security plan and design security into your corporate processes.
Progent's Windows 11 experts can provide a variety of services to support Windows 11 including Microsoft 365 integration, mobile device management, teleworker connectivity, security and compliance, streamlined deployment, and Help Desk Call Center support services.
Microsoft Windows Server 2012 R2 Hyper-V advances the power of server virtualization in key areas such as secure multitenancy, agile infrastructure, cloud readiness, scalability and performance, and fault tolerance. Progent's Microsoft-certified consulting experts can help your company to benefit from Hyper-V to deploy and manage virtual servers to reduce IT costs and improve availability.
If your business runs a UNIX, Linux, or Solaris environment or a multi-OS IT environment, Progent's CISM, CISSP and ISSAP-premier security specialists can help your entire enterprise in a wide range of security topics such as security administration procedures, security architecture and models, connection management systems and techniques, software development security, business processes security, hardware security, communications, network and web security, and disaster recovery preparedness. CISM and ISSAP define the core skills and international standards of knowledge that information security managers are required to master. These accreditations offer IT management the confidence that consultants who have earned their CISM, CISSP or ISSAP qualification have the background and theory to deliver world-class security management and consulting services.
Progent's Symantec experts can assist you to support legacy Symantec firewall and VPN appliances including the Symantec Raptor and VelociRaptor line or show you how to migrate to current firewall technology. Progent can also enable you to design and execute a complete security strategy that can incorporate firewall/VPN devices and utilities, managed security and virus defense services, system monitoring software, and documented policies and processes. Progent has the skill to be your single source for on-going technical help, administration, training, and security expertise.
Progent's support services for software and firmware patch management provide organizations of any size a versatile and affordable solution for evaluating, validating, scheduling, applying, and tracking updates to your servers, endpoint devices printers and scanners, network infrastructure appliances like routers and Wi-Fi access points, and IoT devices such as alarms and health monitors.
Progent's Microsoft-certified consulting experts have over 10 years of background designing, deploying, enhancing and repairing SCOM solutions and can provide organizations of all sizes expert online or onsite consulting support for SCOM 2012. Progent can help you to plan an architecture for SCOM 2012 servers that provides the responsiveness and availability needed to watch over your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to import and customize System Center 2012 Operations Manager management packs according to leading practices for monitoring network fabric as well as Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive remote or onsite technical support to assist you to fix critical problems detected by Microsoft SCOM 2012.
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to provide web-based control and world-class security for all your email traffic. The hybrid architecture of Progent's ProSight Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to inbound threats and saves network bandwidth and storage space. Email Guard's onsite security gateway device provides a deeper level of analysis for incoming email. For outbound email, the on-premises gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and protect internal email that stays within your corporate firewall.
Progent can provide cost-effective remote support for all releases of Microsoft Access including Access desktop and Access Web App and offers advanced help for application programming, database conversion, performance optimization, report design, and troubleshooting. Progent also can provide custom webinar classes for Office Access programming and DBA services.
Progent's Citrix-certified experts can assist you to evaluate the strategic value of the various versions of Citrix Essentials for Hyper-V, help you to use Citrix administration utilities with your Microsoft Hyper-V environment, and show you how to use Citrix Essentials for Hyper-V to enhance the responsiveness, availability, flexibility, and fault tolerance of your virtual environment while reducing the cost of resources and support and streamlining management processes.
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Progent offers rapid remote access to Cisco CCIE network infrastructure experts. Progent's CCIE engineers can link to your network via advanced remote support tools to deliver quick and affordable troubleshooting and repair of urgent network infrastructure problems.
Progent's software experts have worked for 20 years with .NET tools and the Visual Studio development system and are able to build or update .NET apps rapidly and at low cost.
Progent's Cisco-certified wireless technology consulting experts can help organizations to configure, administer, and troubleshoot Cisco Small Business Wireless APs.
If your company network mixes UNIX, Linux or Solaris platforms with Microsoft Windows, Progent can assist you to incorporate your servers into a unified network that permits all your operating systems to coexist for simple management, seamless information exchange, high dependability, superior performance, and tight protection. Progent's UNIX/Linux/Solaris and Windows coexistence support services include network architecture configuration and service, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, online technical support and troubleshooting, in-person technical support, and Help Desk Call Center outsourcing.
Progent has been delivering SharePoint consulting services since the initial product was published over two decades ago, and Progent has the scope of technical knowledge to assist organizations of all sizes to design and implement a SharePoint Server 2013 installation and create SharePoint 2013 applications that bring substantial business value to your information network. Progent's Microsoft-certified consulting team can help your company to assess the business advantages of upgrading to SharePoint 2013 or SharePoint Online from legacy releases of SharePoint or from a different collaboration environment; decide whether an on-premises, Cloud-based or hybrid configuration is best suited for your organization; and pick the right version of SharePoint 2013 for your purposes. Progent can provide full project management outsourcing or can help in specific tasks associated with your SharePoint 2013 migration.
Progent's Microsoft-certified experts offer organizations of all sizes consulting, technical support, and development expertise for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an advanced platform that utilizes web-based technology for intelligently connecting people, groups and information. Microsoft SharePoint Server offers a central location for your workers or clients to connect to, manage, share and interact with relevant information, documents, and applications and to interact with one another. Microsoft SharePoint allows quicker and better decisions, more effective sharing across groups and more streamlined business processes. Windows SharePoint Services join employees, clients, workgroups and major tasks with the knowledge they've developed in a way that makes data convenient to locate, download and apply. Progent's SharePoint consultants can assist your organization to maintain your existing SharePoint ecosystem or upgrade to the latest release of SharePoint Server or to SharePoint Online.
Progent can provide the support of a senior specialist with years of hands-on experience installing, managing, and upgrading immersive telepresence platforms from top-tier suppliers such as Cisco, TANDBERG, Polycom, and LifeSize. Progent can coordinate with your in-house network support group, your ISP, and your video conferencing platform supplier to assist your company increase the strategic value of your telepresence solution.
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification through rigorous examination and significant work with information security architecture. ISSAP consultants possess in-depth knowledge of access control systems and techniques, phone system and network security, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery, and physical security. Progent's ISSAP-premier security specialists can assist your company with all phases of secure network architecture.
Windows Server 2008 R2 features outstanding levels of speed, security, fault tolerance, scalability, and flexibility that accelerate output of local, branch office, and mobile workers. Progent's network professionals can deliver cost-effective online consulting, troubleshooting, and training services to help you to design, implement, and manage Microsoft Windows Server 2008 R2 in order to add significant business value to your information system.
Progent's ProSight Active Security Monitoring utilizes cutting edge behavior machine learning tools from SentinelOne to defend endpoint devices and physical and virtual servers against recognized and novel ransomware variants like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Remote continuous monitoring, automated alerts, and periodic reports are crucial to preserving the health of your IT system and eliminating preventable and costly disruptions. Remote Monitoring and Management (RMM) solutions have progressed to the point that companies of all sizes can afford a degree of network stability that was once limited to large enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) options available as economical service packages designed to help you to detect and resolve a most IT network issues before they can impact productivity.
Even if your company has a minimal computer services staff and a modest technology budget, your information network can still feature the same high reliability and responsiveness that once required a substantial in-house support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-premier network consultants, the most recent system management products for 24x7 monitoring and alerts, and cost-effective service packages such as a help desk call center to keep your vital business applications and hardware up and running.
Microsoft Office Communications Server provides IM and Real Presence as part of an extensible, enterprise-grade package offering advanced security, transparent integration with additional Microsoft products, an expandable, industry-standard development environment, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Your enterprise can realize lower costs and improved operational efficiencies, increased individual productivity, and stronger IP protection with this simple-to-manage, highly available solution. Successful deployments of Office Communications Server require extensive planning and consideration prior to roll out. Progent's Microsoft-certified professionals can provide the expertise necessary to realize all the advantages of Microsoft Office Communications Server across your entire organization.
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Progent's UNIX platform consulting services provide small businesses and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of experience provides you with a convenient one-stop consulting firm to help you create and maintain a secure and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
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Microsoft Small Business Server is a low-cost collection of server products that provides the foundation for a feature-rich but manageable IT network. The inter-connectivity requirements of the Microsoft .NET components included with Microsoft Small Business Server calls for an IT expert with hands-on expertise and broad experience in planning and building cohesive and comprehensive business technology systems. Progent's Microsoft-certified consultants have broad experience with the technologies built into Microsoft SBS 2011 and SBS 2008. This expertise ensures you success in deploying, managing, and troubleshooting IT environments based on the Microsoft SBS suite of servers and applications.
Progent utilizes the Flexential Tampa colocation center mainly to deliver private cloud hosting. Progent maintains a group of network experts based in the vicinity of Tampa, and Progent also offers remote expertise from Progent's countrywide roster of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization professionals, and veteran disaster recovery/business continuity planning consultants. Progent can also help you to plan and carry out a migration to the Flexential facility by providing services like designing system architecture, specifying hardware components, system configuration and validation, debugging, setting up online management, and educating your network support team.
Progent's Cisco-certified Catalyst Wi-Fi 6 and Wi-Fi 6E Access Point consultants can provide economical remote and onsite help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points.
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales functions such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales, merchants can expand their reach, lower their cost of sales, improve reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and training to help you shorten development time and speed up your return on investment.
Progent's experts offer Mac users a variety of services such as workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Entourage and email help, security services, and one-on-one training. Progent can assist businesses to upgrade to macOS from OS X or earlier editions of OS X and Progent can offer help with Apple Mac application software. Progent can also assist your business with iPhone integration and iPad management, or migrating to Apple's iCloud services. For business networks based exclusively on macOS or OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the difficulty of designing, configuring and maintaining a network infrastructure that is available, secure, efficient and aligned with your organization's objectives.
Progent can provide cost-effective remote assistance to assist you to plan, deploy, and troubleshoot any aspect of your iOS and Windows integration efforts and is available for quick tasks to help you through specific technical roadblocks or major engagements to help you finish large-scale initiatives on schedule and within budget. Progent has expertise in local, cloud-based, or hybrid networks and can help you create or maintain a resilient, secure and efficient infrastructure that is best suited to your mode of computing. Progent also offers online or on-premises training for individuals or groups to show you how to manage and use your iOS devices in a safe, collaborative ecosystem that optimizes the strategic value of your IT network.
Progent's certified cybersecurity experts can perform NodeZero-based threat assessments to verify your security monitoring and protection tools and policies are properly set up and effective.
Progent can provide the services of a CRISC-certified risk management expert to assist you to design and implement an enterprise risk management (ERM) solution based on leading practices identified by CRISC and geared to align with your organization's risk appetite, business goals, and budgetary guidelines.
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Progent practices information transfer from Progent's consultants to customers. By educating customers to resolve problems that are within their comfort zone, Progent is able to focus on offering hard-to-find services where Progent faces little competition. Mid-size businesses who work with trusted independent consultants or who employ in-house support personnel benefit when Progent transfers information about critical technology and proven processes to make their IT environments more robust, protected, and productive.
Progent has two decades of background helping small and mid-size companies to design, implement, optimize, administer, and debug computer networks that incorporate teleworkers.
Progent's expert application designers and programmers can help your company to build enhancements to Microsoft GP/Great Plains that support the unique requirement of your organization without losing the advantages of seamless Windows integration. Progent can also offer expertise with a selection of software development technologies that can be used to create integrations with Microsoft Dynamics GP/Great Plains. These tools include Dexterity, Modifier, Visual Studio for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.
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Barracuda Backup is an affordable, subscription backup/restore platform for small and mid-size organizations. A Barracuda Backup solution can include a custom-designed hardware appliance built by Barracuda or a software-based appliance with similar features but which utilizes your own storage infrastructure. Barracuda Backup safeguards critical business data generated on-premises, at one or more remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a broad array of consulting services to help your business to plan, integrate, operate and repair a backup and disaster recovery system based on Barracuda Backup.
Progent's Microsoft-certified Windows Server 2019 experts can assist your company to plan and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid model. Windows Server 2019 offers significant improvements in capacity, performance, manageability, virtualization, cybersecurity, hybrid local/cloud integration, availability, and Linux support.
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines array-based storage clustering along with continual replication to provide fast, zero RPO disaster recovery (DR) between sites that are as far as 185 miles away from one another. Progent's roster of veteran IT consultants can help you to plan, configure, administer, update, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster environment that meets your functional requirements and budget. Progent can ensure you follow leading practices for installing your MetroCluster environment by providing help with procedures like assigning disk pools and shelf IDs, determining aggregate layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, designing a tiebreaker mechanism, designing a configuration replication network between your storage clusters, and verifying your MetroCluster disaster recovery system to prove adherence with industry standards and government mandates.
Progent's certified cybersecurity experts can oversee security audits of enterprise-wide security to validate your company's cybersecurity profile adherence to important international cybersecurity standards. Progent offers subscription-based managed services for security monitoring and response, on-demand company-wide security reviews, and focused security assessments for specific areas of cybersecurity such as Active Directory or ransomware-safe backups. Progent's certified security consultants can also conduct extensive security tests to determine your organization's compliance with recognized industry security standards such as HIPAA, PCI, and ISO.
Progent's Cisco-certified CCIE network engineers can assist you to manage your current PIX 500 or Cisco ASA 5500 security appliances and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, integrate, optimize, administer and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services
Progent is a leader in affordably providing world-class IT support to small companies. Progent's success in handling the IT support needs of the historically underserved small company sector is the cumulative outcome of major technical and process breakthroughs that have eliminated a great deal of the traditional expenses out of managing IT service, injected unprecedented professional expertise into the IT service system, and dramatically streamlined the repair process.
Progent's certified engineers provide computer support and network consulting expertise for Exchange 2003 Server, Microsoft Windows Server 2003, and for the entire family of Microsoft server platforms. Progent's migration, configuration, management, and troubleshooting expertise for Exchange Server 2003 include planning, deployment, documentation, onsite and remote troubleshooting, Help Desk Call Center support, expert security evaluation, and full-service IT outsourcing.
Progent's Standard Help Desk Services offer a comprehensive service desk solution that handles all facets of online Level 1 desktop technical support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and reporting. Help Desk services are offered at a significant discount from Progent's normal Level 1 desktop support rates, and Progent offers the option of fast on-demand escalation to subject matter experts to resolve the most issues.
Email Guard from Postini offers continually upgraded spam and virus blocking, data filtering, and security from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini aggregator and service firm. If your company is too small to purchase for a standard Postini license, you can still have the use of Postini's Perimeter Manager services through Progent's E-Mail Guard antispam and antivirus aggregation program. Progent's certified email security consultants can help you create an email protection strategy that includes anti-spam and anti-virus technologies and policies.
For medium-size businesses who need IT consulting services, Progent offers a variety of alternatives such as on-site help, on-line assistance, off-site Call Center, 24x7 support with remote system monitoring, emergency staff augmentation, business relocation support, software programming, and expert consultation. For medium-size companies in California or other areas serviced by Progent's field engineers, Progent provides professional onsite help for solving network issues rapidly and economically.
Progent's ProSight portfolio of managed services are intended to provide organizations who have small internal network support teams with low-cost help from enterprise-class management tools and consulting expertise. Benefits of Progent's ProSight line of managed IT services include predictable IT management expenses, smart automation of common management processes, ongoing adoption of the latest information technology, graceful transition from legacy technology to up-to-date solutions, improved fit between information technology with business objectives, guidance from seasoned network consultants, and freeing up management to concentrate on business issues rather than fast-evolving network technology.
Progent can help you to design and implement a smooth migration from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity services for both onsite and cloud resources.
Progent offers several essential types of Help Desk support including Microsoft and Cisco Call Center Outsourcing Services, Virtual Help Desk Services, and Helpdesk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft and Cisco experts offers your customers instant access to a dependable support resource with extensive experience delivering phone support and remote access repair for IT systems powered by Microsoft products. Progent's focus is on earning the support Helpdesk a respected reputation as a solid contributor to business productivity. Progent's goal is to resolve rather than merely record problems.
The service background of Progent's certified Windows Server consulting team, with an average of more than 10 years of support in Microsoft integration, ensures you success in selecting the version and set up of Windows 2003 Server that matches best with your business goals. Progent can also help you with designing, installing, administering and troubleshooting sophisticated IT solutions powered by Windows Server, and can streamline your upgrade from Windows 2000 Server or Windows NT.
Progent's ProSight Email Guard solution uses the technology of leading information security vendors to deliver centralized control and comprehensive protection for your email traffic. The hybrid structure of Email Guard managed service combines cloud-based filtering with an on-premises gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This reduces your vulnerability to inbound attacks and saves network bandwidth and storage. Email Guard's onsite gateway device provides a deeper level of inspection for inbound email. For outbound email, the local security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local security gateway can also help Exchange Server to track and protect internal email that stays within your security perimeter.
Progent's certified failover clustering consultants can assist companies of all sizes to assess the advantages of adopting Windows Server 2012 failover clustering to create an advanced fault-tolerant/disaster recovery solution, help your organization to design and install a Windows Server 2012 environment, provide online and on-premises consulting expertise and engineering support for failover clusters composed of physical servers or virtual ones, and help you to automate the management of clustered servers.
Progent's Shared Help Desk service allows your business to share the load for Help Desk support transparently between your in-house IT staff and Progent's nationwide pool of seasoned desktop support engineers and subject matter experts. Progent's Help Desk Co-management service is a collaborative service desk solution built around ConnectWise Manage, the top shared PSA platform for handling end-user service requests, ticketing, ownership, progress tracking, and reporting.
Progent's Microsoft-certified consultants can provide computer help and IT consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's consulting team can help you plan, integrate, troubleshoot and manage the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Small Business Server, Exchange Server, SharePoint Server, Windows Hyper-V, Microsoft Lync Server, Project Server, and Microsoft System Center Operations Manager.
Progent can deliver a variety of affordable remote and on-premises consulting services to help your business to configure, manage, and debug workstations and handhelds based on Microsoft Windows, macOS/OS X, iOS, Google Android, or Linux.
Microsoft SQL Server 2016 offers significant improvements in performance, scale, data security, availability, mobile computing integration, and integrated business intelligence. New features include PolyBase for processing structured and unstructured databases simultaneously for big data applications, R language integration, Always Encrypted mode, Mobile Report Publisher, and seamless management of on-premises and cloud operations and services. Progent's Microsoft-certified consulting team can deliver remote and on-premises expertise to assist organizations of all sizes to configure, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft technologies such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager.
Progent's ransomware consultants can help your business to assess your ransomware defenses, remotely monitor and protect your IT environment, assist with negotiating a settlement with a threat actor, and reconstruct a network victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Progent's Microsoft consultants offer affordable remote technical support and development services to help your business to plan, deploy, administer, and troubleshoot SharePoint 2010 environments that can involve web pages able to function as intranets, extranets, document and media management tools, blogs, data marts, business analytics, enterprise search engines, workflows, and other tools to promote and improve collaboration. Progent can show you how to combine SharePoint 2010 with Microsoft SQL Server and with other databases as well as with Microsoft's popular office productivity programs including Excel, Word, Outlook, and Project. Progent can help you to migrate from earlier versions of SharePoint or adapt a multi-vendor mix of web technologies into a consolidated and easily managed SharePoint 2010 environment.