Help Desk: Full-service, Co-managed and Consulting Expertise
Overview of Progent's Help Desk Services
Additional Topics of Interest
Slackware Linux Engineer
Best Slackware Linux Specialists
Progent's Linux support services offer small and mid-size companies and software developers support for managing and supporting Linux computers that operate with Microsoft-based networks. Progent can give your business access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This wide array of expertise provides you with an easy one-stop source to help you build and maintain a secure and reliable mixed-platform network and communications solution that supports Linux and Microsoft interoperability by integrating Microsoft Windows with leading Linux variations including RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Helpdesk for Remote Workers Technical Support
Call Desk for Remote Workforce Online Troubleshooting
Progent has 20 years of background assisting small and mid-size companies to design, implement, tune, manage, and troubleshoot computer networks that support at-home workers.
Expert Microsoft Certified Outsourcing Windows, Linux, UNIX, Solaris
Linux, Windows Consulting Services
If your company computer system combines Linux-based products technology with MS Windows, Progent can assist you to incorporate your servers into a unified environment that permits all your OS platforms to run side by side for easy administration, seamless information exchange, high reliability, superior performance, and tight protection. Progent's Linux and Windows integration support offerings feature network infrastructure integration and service, support for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, online network support and troubleshooting, in-person technical support, and Help Desk Call Center services.
NetApp MetroCluster Troubleshooting Consultants
Open Now Consultants NetApp SAN Fabric
Progent can provide enterprise clients the help of a certified NetApp consultant for online or on-premises expertise for NetApp's complete portfolio of SAN storage products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud architecture, SnapMirror data replication, SnapVauly incremental D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series hardware products. Areas of NetApp SAN technology supported by Progent include system dsign, cloud integration, virtualization, migrations, non-disruptive patching, storage management, security and compliance, high availability, and troubleshooting. Progent can provide Tier 3 support to help you to resolve problems with NetApp SAN deployments quickly and affordably following best practices.
CCDP Expert Certified Consulting ASA Firewall with Firepower
Cisco AnyConnect Professionals
Progent's certified Cisco network security consulting professionals provide expert PIX Firewall and ASA Firewall consulting services including architecture, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and software policy enforcement, mutlivector attack defense, and secure access services. Ranging from economical, plug-and-play desktop devices for small and home offices to scalable enterprise-class appliances, Cisco PIX and ASA Firewalls provide advanced security, high throughput, and excellent availability for IT systems of any size. PIX and ASA Firewalls are based on a hardened, purpose-built platform, eliminating possible OS-specific security holes.
SharePoint Workspace 2010 Online Support Services
SharePoint Web Parts Consulting Services
Progent's Microsoft consultants offer cost-effective remote technical support and development services to assist you to design, implement, manage, and troubleshoot SharePoint 2010 environments that can involve web sites that can function as intranets, extranets, document management applications, blogs, data warehouses, business analytics, enterprise search engines, Visio-driven workflows, and other utilities to promote and improve information sharing. Progent can show you how to integrate SharePoint 2010 with Microsoft SQL Server and with other databases and with Microsoft's familiar desktop applications like Excel, Word, Outlook, and Visio. Progent can assist your business to migrate from previous releases of SharePoint or adapt a multi-vendor mix of web applications into a consolidated and easily managed SharePoint 2010 environment.
Juniper Junos os Cybersecurity Firms
24-7 Cybersecurity Consultancies Juniper Junos J-Web
Progent's Juniper-certified network consultants can assist you to plan and implement Juniper Firewall/VPN platforms, optimize and troubleshoot your network infrastructure, and migrate smoothly from outdated devices to current releases. Progent's Junos OS consultants can also provide expertise with Juniper's flagship network control software to help you to simplify the management and improve the protection of your Juniper VPN appliances firewalls, and routers. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS operating system productss and can help you manage networks that include a combination of Juniper's software platforms.
Windows, UNIX, Solaris Configuration
Windows, UNIX, Solaris Online Help
Progent's UNIX family consulting experts provide small and mid-size businesses and software developers help with managing and maintaining UNIX, Linux or Solaris environments that operate with Microsoft-powered technology. Progent offers your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of expertise offers you a convenient single source to show you how to create and maintain a secure and reliable mixed-platform connectivity and communications environment that supports UNIX and Microsoft coexistence by combining MS Windows with major variants of UNIX including Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or leading Linux platforms including RedHat, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.
Contractor Jobs FAQ about Cisco Consultant
Q&A about Cisco CCDP Contract Jobs
For replies to frequent enquiries about being a consultant at Progent, see Consulting at Progent Frequently Asked Questions.
Catalyst 3850 Switch Technical Consultant
Setup and Support Catalyst 4500 Switch
Progent's Cisco-certified CCIE networking experts can help you to configure, manage, upgrade, tune and debug Cisco Catalyst switches. Progent can also help your business to harden the security of Catalyst switches and migrate efficiently from outdated switches to modern models.
Solaris with Windows Consulting Services
UNIX with Windows Technical Consultant
If your company network combines UNIX, Linux or Solaris technology with MS Windows, Progent can show you how to incorporate your computers into a cohesive network that allows all your operating systems to run side by side for easy administration, transparent information exchange, high availability, superior performance, and strong security. Progent's UNIX and Microsoft Windows integration assistance services include network infrastructure integration and service, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, online network support and repair, in-person technical support, and Contact Center support.
An index of content::
On-site Support Cisco Virtual Private Network
VPN Technical Consultant
Cisco's security and remote access technology for small to medium sized businesses offer a complete range of manageable protection products to let you protect your wired and wireless information system. Cisco's Virtual Private Network line includes routers, firewalls, and Virtual Private Network solutions. Progent's professional consulting staff includes experienced specialists with Cisco Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional certifications who can help your organization to select Cisco VPN, Cisco RADIUS Security, and other Cisco security technologies that fit most closely with your business goals.
Best Microsoft Live Communications Server Consultant
Microsoft LCS Server Instant Messaging Outsourcing
MS Communications Server delivers IM and presence as part of a scalable, world-class solution offering advanced security, transparent integration with popular Microsoft software, an expandable, standards-based development platform, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your enterprise can realize cost savings and elevated operational efficiencies, enhanced individual productivity, and stronger IP security with this simple-to-administer, fault-tolerant solution. Successful deployments of Microsoft Office Communications Server call for careful planning and consideration prior to roll out. Progent's Microsoft-certified professionals can provide the expertise needed to deliver all the advantages of Microsoft Office Communications Server throughout your whole organization.
virtual Windows desktops Specialists
Citrix VHD desktops Online Consulting
Citrix offers a powerful family of products that provide enterprise-class manageability, expandability, and responsiveness for server virtualization and for server-based distribution of virtual Windows desktops and Windows applications. For distributing virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and managing virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can help you to evaluate the business benefits of Citrix technology and can help you plan, test, deploy, troubleshoot, and maintain Citrix solutions.
Firesight Integration Services
Cisco AnyConnect Outsourcing
Progent's Cisco-Premier network experts offer professional PIX Firewall support services covering architecture, implementation and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and software policy enforcement, mutlivector threat protection, and safe connectivity services. Ranging from compact, easy-to-install desktop appliances for small offices and home offices to modular gigabit products, Cisco PIX firewalls offer a sensible combination of protection, performance and availability for business networks of all sizes. PIX firewalls are build around a hardened, specially designed operating system, PIX OS, avoiding possible OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated security and connectivity services, including advanced application-aware firewall services, VoIP and digital media security, site-to-site and remote-access IPsec VPN connectivity, intelligent access services, and extensive management solutions. Progent's network consultants can show you how to choose and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
MCSE Expert Certified Forefront TMG IT Consultant
Forefront TMG Technical Support Services
Microsoft Forefront Threat Management Gateway 2010 is based on the powerful security capabilities of Internet Security and Acceleration Server and offers a easily administered web gateway that delivers a one-server platform for an array of security features including an application layer and network layer firewall, URL filtering, antimalware, IPS, application proxy, VPN control, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway provides comprehensive web security reporting features, permits customized reporting generated by Microsoft SQL Server, integrates with Active Directory to streamline policy enforcement, and can be installed as a virtual machine to cut costs and improve recoverability. Progent's Microsoft consultants can assist you to plan and carry out pilot and production deployments; integrate Microsoft Forefront Threat Management Gateway with Windows Server 2008, Active Directory, Microsoft SQL Server, Exchange Server, and SharePoint; set up Microsoft Forefront Threat Management Gateway to operate on a virtual server with Microsoft Windows Hyper-V; and deliver ongoing support and repair services. Progent can also assist your organization to migrate economically to Microsoft Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.
24x7 Amazon Marketplace Web Service integration Development Companies
Amazon Marketplace Web Service development Programmer
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales activities including listings, orders, payments, fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales, merchants can expand their reach, reduce their operating costs, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and get to market quickly.
Online Support Microsoft Exchange
Migration Exchange 2000
Progent is one of the most expert information technology consulting firms for integrating e-mail systems powered by Exchange 2000. Progent specializes in helping small businesses get all the benefits of Microsoft Exchange 2000 for typical scenarios such as upgrading from Microsoft Exchange 5.5, moving from an ISP-based or POP3 e-mail system, and jobbing out your Exchange 2000 Server administration.
MSP360 SQL Backup Integration Support
Technology Consulting MSP360 Managed Cloud Backup/Restore
Progent can assist you to create, deploy and administer a backup/restore solution built around MSP360 Backup technology to protect your IT resources hosted on any major public cloud. Progent can provide monitoring and remote management to prevent data loss resulting from user miscues, software flaws, ill-intentioned insiders, and external assaults such as ransomware.
Remote Data Backup and Restore Services Specialist
Remote Data Backup and Restore Services Consultant
ProSight ECHO Data Protection Services from Progent provide small and mid-sized organizations an affordable end-to-end service for cloud backup/disaster recovery (BDR). ProSight DPS automates your backup processes and enables rapid restoration of vital data, apps and VMs that have become unavailable or damaged due to hardware breakdowns, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can provide world-class expertise to set up ProSight DPS to be compliant with regulatory requirements such as HIPAA, FIRPA, and PCI and, when needed, can assist you to recover your business-critical data.
Cisco CCIE Online Outsourcing
24/7/365 Cisco Remote Access Computer Support Consultants
Progent can provide rapid remote access to Cisco CCIE networking consultants. Progent's CCIE engineers can link to your environment using advanced remote support utilities to provide quick and economical troubleshooting and repair of critical network problems.
24x7 CallManager Network Consulting
VoIP Infrastructure Solution for SIP On-site Support
Cisco Cisco Unified Communications Manager (CUCM or Unified CM), originally branded CallManager, is the foundation of Cisco's collaboration solution. Unified CM and Unified Communications Manager Express (CME) provide a modern IP-PBX by integrating closely with applications such as Unified CM IM and Presence Service, Cisco Unity Express for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent's CCIE-certified network consultants can deliver effective and affordable online and on-premises support to assist businesses of all sizes to build and maintain CUCM deployments by providing Unified Communications Manager configuration and technical support consulting services that deliver optimum business value. Progent's consultants can help with any facet of Unified CM setup and troubleshooting in areas that include integrating Cisco VoIP phones and desktop Video phones, designing dial plans, setting up SIP trunking and PSTN support, deploying ISR G2 routers with CUBE VoIP networking support, creating UCS server failover systems for survivability, performance tuning, and integration with Microsoft Exchange Server.
Online Consulting Meraki Outdoor Wi-Fi Access Point
Meraki Support and Help
Progent's Meraki Wi-Fi access point experts offer remote and on-premises support services to help organizations of any size to design, install, maintain, expand or debug Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist your business to configure and manage Meraki-based Wi-Fi networks for sites that range from a telecommuter's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco products including Catalyst and Nexus switches, routers and firewalls to build a cohesive ecosystem that delivers the same access, performance, security compliance, manageability and availability for wired and wireless clients regardless of their mobility or computing device.
Extended Service Desk On-site Technical Support
Service Desk Sharing IT Consultants
Progent's Standard Help Desk Services offer a complete service desk solution that manages all facets of remote Level 1 desktop technical support from service requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and management reports. Support services are offered at a substantial discount off Progent's normal Level 1 desktop service rates, and Progent can provide the option of fast on-demand escalation to subject matter experts to resolve the most problems.
Apple Mac with Windows integration IT Consultants
Consulting MacOS and Windows
Progent's support experts in Mac and Windows technology can show you how to combine Mac and Windows computers into seamless networks with full sharing and workgroup support. Enabling efficient cooperation among a mix of servers and desktops powered by Apple Mac OS and Microsoft Windows requires extensive knowledge of and background with Mac and Microsoft technology. Progent's background in Windows and Macintosh consulting makes it possible to provide expert support to companies that depend on these platforms to keep their strategic advantage. Progent can also assist your business to interface Apple's iPhones and iPads with your Windows environment.
Microsoft 365 Word and SharePoint Consultancy
Microsoft 365 Word and SharePoint Consultancy
Progent's Microsoft Office Word and Microsoft 365 Word consultants can provide a broad range of economical online consulting services to assist you to maintain your existing Microsoft Word solution or assist you to move to a newer version of Office Word. Services available from Progent's experts include VBA software development, isolating and fixing compatibility problems between various releases of Word, integrating Word with other Office apps like Excel and Outlook or with third-party data sources and add-ons,infrastructure enhancements for dependable. reliable cloud access, security support, smart phone integration, and online training sessions tailored for individuals or groups.
Technical Support Great Plains Migration
Microsoft Financial Software Computer Engineer
Dynamics GP 2010 accounting is a full-featured business management and analytics solution that integrates information and processes throughout your business, interfaces easily with other applications, and connects workers, customers and vendors regardless of time or location. Designed for small to mid-size businesses, Microsoft Dynamics GP 2010 and Dynamics GP Version 10.0 provide capability for accounting, management reporting, project management, inventory and order processing, e-commerce, human resource management, customer relationship management, field service, manufacturing, retail, and web-based business services. Progent can show you how to set up and maintain a robust, protected computer and network environment to support Microsoft Dynamics Great Plains, and can give you access to experienced Great Plains consultants to help your business exploit the full power of Microsoft Dynamics GP 2010.
Lync Server 2013 VoIP Consultant
Lync Server 2013 and SQL Server Consultant Services
Microsoft Lync 2013, rebranded Skype for Business, allows businesses of any size to create a centrally managed and protected communications environment that permits a Bring-Your-Own-Device computing model with IM, presence, audio/video and web meetings with app sharing and whiteboard, as well as IP and PSTN calling across a wide range of desktop and handheld clients. Progent's certified Lync 2013 experts and system integrators can help you to assess the business benefits of Lync 2013, design an on-premises, cloud-based (with Microsoft Lync Online) or mixed model appropriate for your present and long-term plans, implement Lync Server 2013 so as to speed up your return on investment, and provide live webinar and onsite training to your management team and end users. Progent offers expertise in key components of a Lync Server 2013 deployment that include Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to integrate Lync Server 2013 with popular Office and Microsoft 365 applications such as Outlook and PowerPoint.
Technology Professional Business Portal for Dynamics GP
Engineer Dynamics GP Modifier
Progent's expertise delivering Microsoft .NET services and SQL Server help, and Progent's programming experience with VBasic, XML, and additional developer platforms make it possible to create specialized line-of-business applications and eCommerce environments that operate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains management reporting consultants can show you how to create reports that allow you to track your business more effectively, transforming uncooked data into valuable insights into your business.
ProSight Network Health Assessment Technology Professional
24 Hour Active Directory Health Check Specialists
Progent's ProSight Network Audits are a fast and low-cost alternative for small and mid-size organizations to get an objective assessment of the overall health of their network. Powered by some of the top remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's world-class group of information technology professionals, ProSight Network Audits help you see how well the configuration of your essential infrastructure devices adhere to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate benefits such as a cleaner and safer AD implementation. Both versions also offer the ongoing advantages of cutting-edge remote network monitoring and management (RMM) technology. These benefits can include lower-cost management, better compliance with government and industry security regulations, higher utilization of IT assets, faster problem resolution, more reliable backup and recovery, and less downtime.
Exchange Server 2016 Upgrade Planning Technical Support
Microsoft Exchange Server 2016 Upgrade IT Consulting
Progent can assist you in any and all facets of your upgrade to Microsoft Exchange Server 2016 such as designing high availability infrastructure for an on-premises, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; specifying storage requirements for your VMs, databases and log files; configuring HLB for high-availability CAS services; designing, setting up and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Integration Services Datacenter Monitoring
SCOM 2012 R2 Troubleshooting
Progent's Microsoft-certified consulting experts have over a decade of experience designing, deploying, optimizing and repairing SCOM environments and can provide companies of all sizes advanced remote or onsite consulting support for SCOM 2012. Progent can help your company to plan an architecture for System Center 2012 Operations Manager servers that provides the performance and resilience needed to monitor your datacenter efficiently, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent can also assist you to install and customize Microsoft SCOM 2012 management packs based on industry best practices for monitoring network infrastructure as well as both Microsoft and 3rd-party applications and services. In addition, Progent can provide fast online or onsite troubleshooting to help you to remediate serious issues detected by Microsoft SCOM 2012.
Android VPN Technical Support
Urgent Android ActiveSync Technical Support Services
Progent's veteran team of network consultants and application specialists have years of experience delivering online and onsite assistance for businesses of all sizes who need to incorporate Android phones into their IT networks so that mobile clients can communicate and collaborate while on the go. Progent offers the breadth of know-how to resolve technical issues that involve multiple vendors and that entail a mix of older and current information technology. Progent offers cost-effective remote technical support to help you with any facet of planning, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can provide as-needed technical support to help you to handle especially stubborn IT problems, or Progent can provide comprehensive project management services to help you complete major network projects on schedule and within budget. Progent can assist with on-premises, cloud-based, or hybrid network environments and offers support for operating systems, apps, management tools and hardware infrastructure. Progent also offers customized group or individual training sessions to show you how to manage and use Android phones and tablets efficiently.
Macola Programming Company
Technology Consulting Services Navision
Besides providing access to Microsoft Dynamics GP consultants, Progent has experts in Microsoft Dynamics AX ERP Software, Dynamics NAV (Navision), Dynamics SL (Solomon), Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent can provide programming, troubleshooting, management help, migration assistance, and one-on-one or group online training tailored to address your specific requirements. Progent's consultants also can show you how to integrate and support a secure, robust server and communications infrastructure to support your ERP, MRP and accounting applications.
Microsoft Exchange 2016 Migration Outsourcing
Online Support Services Microsoft Exchange 2016 Migration Planning
Progent can help your business in any and all facets of your migration to Exchange Server 2016 such as designing high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; determining storage capacity required for your virtual machines (VMs), databases and log files; setting up HLB for high-availability client access services; planning, setting up and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Microsoft Expert UNIX, Windows Services
After Hours UNIX with Windows Support Outsourcing
Progent's UNIX family consulting services provide small companies and software developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of experience offers you a convenient single source to help you create and maintain a protected and robust cross-platform network and communications solution that supports UNIX and Microsoft interoperability by combining Windows with popular versions of UNIX including Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or major Linux derivatives such as RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
Email Intent Analysis Professional
Email Polymorphic Virus Protection Engineer
Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to deliver web-based management and world-class protection for your email traffic. The powerful structure of Progent's ProSight Email Guard combines a Cloud Protection Layer with an on-premises gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from making it to your security perimeter. This reduces your vulnerability to inbound threats and conserves system bandwidth and storage space. Email Guard's on-premises gateway appliance adds a further level of analysis for incoming email. For outbound email, the on-premises gateway provides anti-virus and anti-spam filtering, DLP, and encryption. The local gateway can also help Microsoft Exchange Server to track and safeguard internal email that stays inside your security perimeter.
Wi-Fi controllers patch management Consultancy
24x7 Software patch management Specialists
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Wave 2 wireless controller Online Technical Support
Emergency WLAN controller Consulting Services
Cisco's Catalyst line of wireless controllers simplify the management of Wi-Fi LANs by unifying the configuration and control of Wi-Fi APs, tuning Wi-Fi performance by reducing the impact of radio frequency congestion, enhancing Wi-Fi uptime with fast failover, and strengthening data security by identifying threats and analyzing network traffic based on user class and locale. Progent can help your business to configure Cisco Wi-Fi controllers to manage and monitor wireless LANs of any size. Progent can assist you to administer and troubleshoot your current Cisco-based Wi-Fi solution or implement an efficient upgrade to Cisco's latest wireless controller solutions.
SentinelOne Endpoint Detection and Response Technology Professional
IT Consultant SentinelOne Singularity and Vigilance Reseller
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management platform that incorporates AI software and advanced services to provide cutting-edge endpoint detection and response.
At Home Workers Network Infrastructure Support Services
24/7/365 At Home Workforce Network Infrastructure Computer Consultants
Progent can assist small and medium-size businesses to design, set up and troubleshoot the network infrastructure required for at-home workers.
wireless IP phones and Meraki APs On-site Technical Support
wireless IP phone integration Computer Consultants
Progent's Cisco Wi-Fi IP phone configuration experts offer remote and onsite assistance to help you create and maintain a Cisco wireless VoIP phone deployment by delivering integration services that range from debugging the set up of a wireless IP phone or AP to providing comprehensive project management outsourcing or co-sourcing for modernizing the wireless architecture of a campus.
Expert Microsoft Certified Fault-tolerant Load Balancing Technical Support Services
F5 Networks 3DNS Online Consulting
Progent offers high availability load balancing support that addresses system load balancing, load balanced applications, LAN/WAN infrastructure routing, and content delivery products such as F5 Networks 3DNS. fault tolerant load balancing providers for which Progent offers consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and ACNS, and F5 Networks BIG-IP.
Top Quality Meraki 802.11ac Access Point Upgrade Professionals
Urgent Meraki Outdoor Wi-Fi AP Online Support Services
Progent's Cisco-certified Wi-Fi networking consultants offer online and on-premises consulting and troubleshooting services to help your organization to design, install, manage, tune, and debug Wi-Fi deployments that incorporate Cisco's Meraki APs. Progent's experts can also assist your organization to design and deploy hybrid networks that integrate on-premises and cloud-hosted resources and that deliver seamless connectivity, enhanced protection, unified management, and dependable operation for all your wired and wireless devices.
Apple iCloud Remote Support
Apple OS X and macOS Online Consulting
Progent's experts can provide Mac users a variety of services such as workstation support, Apple macOS and OS X expertise, Mac integration with Windows environments, Microsoft Entourage and email expertise, security services, and custom training. Progent can assist businesses to upgrade to macOS from Mac OS X or other earlier editions of Apple OS X and Progent can offer help with macOS and Mac OS X application software. Progent can also assist you with iPhone support and Apple iPad management, or migrating to Apple's iCloud. For computer networks based exclusively on Mac OS X or for networks with a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the complexity of planning, integrating and maintaining a network environment that is reliable, secure, fast and able to achieve your company's business goals.
MongoLock ransomware hot line Consultant Services
Locky ransomware hot line Specialist
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help you to contain the spread of an active ransomware attack. Call 800-462-8800
Configuration Microsoft Exchange Server 2019
Exchange 2013 On-site Technical Support
Progent's Microsoft-certified consultants have 20 years of background designing, installing, and supporting messaging systems for companies in the and across the United States. Progent provides economical Microsoft Exchange Servers consulting services to ensure that your email environment offers compliance, fault tolerance, easy connectivity for remote and wireless users, efficient administrative tools, and seamless integration with telecommunications. Progent provides consulting and support services for Exchange 2016 Server, Microsoft Exchange 2013 Server, Microsoft Exchange 2010 Server, MS Exchange 2007 Server, Exchange 2003 Server, and Microsoft Exchange 20000 Server. Progent can also assist small or medium businesses to upgrade to MS Exchange 2016 or Exchange 2013 Server.
Cisco ASA 5500 Firewall Professional
Information Technology Consulting ASA 5500 Firewalls
Progent's CCIE-certified networking experts can assist you to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also assist you to configure, manage, update and debug Cisco ASA 5500-X firewalls with Firepower Services.
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Site Survey Support
24x7 Catalyst Wireless AP Specialists
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Access Point experts can provide affordable online and on-premises help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Virtual Machine Hosting Consultant Services
ProSight Virtual Hosting Consultancy
Progent's ProSight Virtual hosting services offer small and midsize companies a range of benefits including reduced capital expenditures, reductions in operational expense, improved executive focus, world-class protection, greater fault tolerance, and business continuity.
SQL Server 2016 and Power BI Online Technical Support
SQL Server 2016 Development Integration Support
SQL Server 2016 offers significant enhancements in speed, scale, security and compliance, availability, mobile computing integration, and built-in analytics and reporting. Innovations include PolyBase for handling relational and non-relational files simultaneously for big data applications, Jason support, Always Encrypted mode, Mobile Report Publisher, and centralized control over on-premises and cloud-based operations and services. Progent's Microsoft-certified consulting team can deliver online and onsite expertise to help organizations of all sizes to configure, manage or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft products including Windows Server, Exchange Server 2016, SharePoint, Dynamics CRM, Lync or Skype for Business, and SCOM.
UNIX with Windows Online Support
Windows, UNIX, Solaris Computer Consultants
If your business network combines UNIX, Linux or Solaris platforms with Microsoft Windows, Progent can assist you to incorporate your servers into a unified environment that allows all your OS platforms to run side by side for easy administration, seamless information exchange, high availability, enhanced throughput, and tight security. Progent's UNIX/Linux/Solaris and MS Windows integration support offerings feature network architecture integration and service, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, online technical support and repair, in-person technical support, and Help Desk Call Center support.
ransomware vulnerability assessment Consult
ransomware defense audit Professional
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a phone discussion with a Progent backup/recovery consultant. The interview is intended to help evaluate your organization's ability either to block ransomware or recover rapidly from a ransomware attack. Progent will work with you personally to collect information about your current security profile and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply best practices to create an efficient AV and backup environment that reduces your exposure to a ransomware attack and meets your company's needs.
Contractor Job Contract Cisco Consulting
Cisco Engineering Virtual Office Job
Progent is looking for a range of on-staff employees such as motivated MCSEs; connectivity experts with Cisco CCDP or CCIE credentials; and specialists in fault-tolerant network architecture with experience in mobile connectivity, wireless networking, non-stop environments, business continuity planning, data protection, and VMware technology. We are also hiring desktop support technicians, off-site service professionals, and CISSP or CISM certified security professionals. We are also hiring veteran managers able to operate efficiently in Progent's high-growth, virtual office environment. Progent contracts freelance professionals who have proven knowledge and working background in high-demand IT topics beyond Progent's main service concentration. Progent's Experts Group employs freelance consultants who can provide advice and development support for mission-critical solutions that include MRP, Enterprise Resource Planning, or CRM; have specialized expertise with non-Microsoft platforms such as Linux, Macintosh, or Solaris, or offer expert help in areas like telecom, web design, EDI, eCommerce, or database management. Freelance contractors certified by us cooperate with Progent's staff engineers to provide end-to-end solutions for small business networks.
infrastructure documentation management Professional
IT asset documentation management Consultant Services
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and protect information about your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be warned about impending expirations of SSLs or domains. By cleaning up and managing your IT documentation, you can eliminate up to half of the time spent trying to find vital information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents required for managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether you're making enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you require as soon as you need it.
Microsoft Exchange Server Upgrade Professional
24-Hour Microsoft Exchange Server 2010 Upgrade Services
Progent's Microsoft-certified engineers can deliver affordable online and on-premises help to carry out your upgrade to Microsoft Exchange Server 2010, generate extensive documentation of your upgraded messaging environment, educate your IT team and users to get them up to speed rapidly on Microsoft Exchange 2010, and provide ongoing administrative services and engineering support. Progent can also help you migrate from Microsoft Exchange Server 2010 to Exchange Server 2013 or Exchange Server 2016.
Great Plains Migration Consulting
Dynamics GP Power BI Computer Consulting
Microsoft Dynamics GP/Great Plains allows you to grow and control your company more efficiently by delivering deep availability of strategic data and a fast ROI. Dynamics GP offers important business benefits such as its ability to extend the reach of your organization, manage your accounting, computerize financial processes, unify processes across your company, refine inventory control, increase order accuracy, expand sales and minimize lead-time, and increase free cash flow. Progent can show you how to set up and maintain a reliable, safe server and network infrastructure to support Great Plains, and can provide expert Microsoft Dynamics GP/Great Plains support professionals to help you derive the full benefits of your Dynamics GP business management system.
Ryuk ransomware hot line Consultants
24 Hour Consulting Services ransomware data recovery
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist you to contain the progress of an ongoing ransomware attack. Call 800-462-8800
Immediate Onsite Technical Support Hyper-V 3.0 Virtual
Consult Windows Server 2012 R2 Hyper-V 3.0
Widows Server 2012 R2 Hyper-V enhances server virtualization in critical areas including multitenancy, flexible network infrastructure, cloud support, expandability and throughput, and high availability. Progent's Microsoft-certified consulting experts can assist your business to benefit from Windows Server 2012 R2 Hyper-V to install and maintain virtual servers to cut network expenses and improve productivity.
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