Help Desk Call Center: Full-service, Co-managed and Consulting Expertise
Overview of Progent's Help Desk Services
Additional Topics of Interest
Hornetsecurity Altaro VM Backup Replication Outsourcing
Altaro VM Backup Troubleshooting Support and Help
Altaro VM Backup software from Hornetsecurity offers small businesses a dependable and affordable platform for backing up and recovering Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud architectures and also enables cost-effective backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of remote or onsite consulting services to assist you to design, deploy, optimize and troubleshoot a modern backup/restore system powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/recovery service powered by on Altaro VM Backup technology.
Hornetsecurity Altaro M365 OneDrive Backup Consulting Services
Outsourcing Hornetsecurity Altaro 365 Total SharePoint Backup
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files stored within your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows endpoints.
Intune Certification Management Integration
24 Hour Computer Consulting Intune Policy Settings
Progent's Intune consultants can assist your organization to assess the business value of utilizing Microsoft Intune for managing your web-facing mobile computers including notebooks, phones, and tablets powered by Windows, Apple iOS, and Google Android. Progent can help you to configure security policies, set up test environments to confirm the benefits of Intune for your network, install Intune across your IT ecosystem, combine Intune with SCCM for single-console change management, and provide ongoing support for your Intune deployment.
After Hours Onsite Technical Support Virtual Helpdesk
Call Center Sharing Remote Troubleshooting
Progent's Microsoft and Cisco certified Consultants offer three ways to help medium-size and large companies create a cost-effective and successful in-house Computer Support Helpdesk. Progent's consulting services include ROI analysis, process study and enhancement, executive reporting, training of in-house staff, and documentation of procedures. Progent's Software Evaluation and Integration Support Services help companies sift through the various high-quality Help Desk software packages available and determine which products might be too costly, lack key capabilities, or align poorly with your company's business goals. Progent also offers temporary staffing for organizations who want to reinforce their in-house Help Desk team for occasional tasks or to substitute for absent or indisposed personnel.
24/7 SQL Server 2019 and Exchange Specialist
Emergency Information Technology Consulting SQL Server 2019 Performance Tuning
Progent's certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable remote and on-premises expertise, software development, and debugging services for organizations of all sizes who intend to upgrade to SharePoint 2019 or SharePoint Online from older releases of SharePoint. Progent can assist customers design and execute a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines onsite and cloud-based infrastructure into a seamless information management system.
ISA Server Professionals
Top Internet Security and Acceleration Server Integration
Progent's certified Forefront Threat Management Server 2010 and ISA Server 2006 consultants can help you to design, deploy, and manage an implementation of TMG 2010 or ISA Server 2006 on your information system that delivers the firewall security, performance and ease-of-use that your business needs.
Top Quality Windows 2008 Cluster Computer Consultants
Microsoft Windows 2008 Cluster Server Computer Consultants
The cluster feature set incorporated into the Datacenter and Enterprise versions of Microsoft Windows Server 2008 is dramatically re-engineered to simplify the deployment, configuration, and management of server clusters that provide improved levels of network dependability, protection, efficiency, and flexibility. New or improved features include cluster Validation, revamped setup and installation, improved cluster management, new cluster infrastructure for increased availability, better protection and quorum models, minimization of failure points, greater storage and memory capacity, and improvements for geographically dispersed clusters. Progent's clustered server consultants can help your company evaluate the advantages of failover clusters, design and execute an installation, train your IT personnel to administer your cluster environment, provide continuing consulting and support services, and create and test a disaster recovery procedure.
DoubleTake Carbonite Backup and Restore Remote Consulting
Computer Consulting Double-Take Availability
DoubleTake/Carbonite Software offers a family of tools designed to deliver small and midsize businesses a range of cost-effective alternatives for backing up and restoring business-critical applications such as Microsoft Exchange Server, Microsoft SQL Server, RIM Blackberry, and SharePoint. Progent's disaster recovery planning experts have in-depth experience integrating DoubleTake/Carbonite technology into small company information systems to create an advanced state of fault tolerance and disaster recovery readiness at an affordable price.
VMware VCDX certified Engineer
Consultant VMware vCenter Orchestrator
VMware's popular Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you orchestrate, automate and test a consistent workflow for restoring services quickly following an outage. SRM supports centrally managed and automated disaster recovery, application mobility, plus non-disruptive site migration, failback and site re-protect. Site Recovery Manager also supports transparent testing for site recovery, updates and patches and can produce audit reports to verify complete service restoration, validate Service Level Agreements and demonstrate DR compliance. Progent offers the skills of a VCDX certified VMware SRM consultant to assist your organization to plan, configure, test and manage a DR solution based on VMware Site Recovery Manager.
Windows Server 2016 Virtual Machine Load Balancing Technical Consultant
Windows Server 2016 Software Load Balancing Computer Consultants
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist your organization to design a disaster recovery system based on Microsoft's latest Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance storage clusters using commodity equipment, Virtual Machine Load Balancing for improving the performance and fault-tolerance of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for easy, economical deployment of a stretch cluster quorum witness.
SQL Server Technology Consulting
Biggest SQL Server 2008 Upgrade Consulting
SQL Server 2005 delivers powerful, standardized tools to computer experts and information workers, lessening the difficulty of designing, deploying, managing, and using company data and analytical applications on platforms ranging from mobile devices to corporate data systems. The sophistication and integration requirements of Microsoft SQL Server 2005 call for a network consulting firm with real-world experience and wide knowledge in designing and deploying data-driven, comprehensive business IT solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft technology, ensures you success in designing, configuring and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Java Developer
Microsoft Dynamics Programming Company
If you need help creating, enhancing, or troubleshooting business aplications for Windows, any version of Linux, or the Web, Progent's team of programmers, relational database designers, and software project managers can ensure you get the job completed on time and within your budget. Progent's seasoned software developers can provide cost-effective and expert remote consulting for jobs as simple as writing Vidual Basic macros for Office Excel or as challenging as rolling out mission-critical RDBMS applications built on SQL Server or MySQL.
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Exchange 2007 Onsite Technical Support
Microsoft Exchange 2007 Consultancy
Progent's expert consultants can help you design and implement a smooth in-place Microsoft Exchange 2007 migration strategy that minimizes network downtime, simplifies ongoing support demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multiple server or multi-site upgrades, Progent has the background to finish your move rapidly and affordably. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and consulting offerings include assistance with the integration of outside vendor enhancements of Exchange 2007 Server and the creation of unified messaging implementations powered by Exchange Server 2007.
24x7 SonicWall NSA Firewall Cybersecurity Company
SonicWall VPN Security Evaluation
Progent's certified SonicWall firewall consultants can show you how to deploy, maintain, and troubleshoot SonicWall firewall appliances including the newer SonicWall TZ and NSa Series of firewalls and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and CISA-certified cybersecurity experts can help you incorporate SonicWall firewalls into a complete security plan and build protection into your corporate processes.
Emergency Zero Trust Security Network Engineer
Multi-factor Authentication Integration Support
Progent's Duo services incorporate Cisco's Duo technology to defend against compromised passwords by using two-factor authentication. Duo enables single-tap identity confirmation with Apple iOS, Google Android, and other out-of-band devices.
24x7x365 Duo Zero Trust Security Support and Integration
Two-factor Authentication Integration Support
Progent's Duo managed services incorporate Cisco's Duo technology to defend against stolen passwords by using two-factor authentication. Duo enables one-tap identity verification with iOS, Android, and other out-of-band devices.
Setup and Support Branch Office
Branch Location Technical Consultant
Years of experience providing Microsoft expertise and Cisco network consulting has allowed Progent to build an unmatched capability for serving branch offices that require network help with the responsiveness associated with with small companies but which offers effective communications, complete documentation, and compliance with enterprise IT standards. If your enterprise maintains a sales office located anywhere in or any region covered by Progent's consultants, Progent can provide a broad range of in-person and off-site network consulting services and network design assistance.
Apple Certified Desktop Technician (ACDT) Small Office Network Consultants
CCDP Tech Consulting
Progent offers customers the services of engineers who have earned some of the IT industry's most prestigious certifications. Progent believes that customers deserve to know that their computer service consultants have formal testing plus broad practical backgrounds so that Progent's customers can engage Progent's support with trust. In many cases, vendor certifications like the CCIE brings privileges for substantially superior vendor help than is offered to non-certified consultants, enabling Progent to offer clients a higher level of computer service. In addition, major credentials such as CISM or CISSP for IT security can aid enterprise customers to show compliance with regulatory demands by using the assistance of accredited industry professionals.
Microsoft and Cisco Authorized Expert Penetration Testing Cybersecurity Consultancies
PEN Testing Information systems Security Outsourcing
Stealth intrusion testing is a key component of any overall IT system security strategy. Progent's security professionals can run extensive penetration checks without the knowledge of your company's in-house IT staff. Stealth penetration testing uncovers whether existing security monitoring systems such as intrusion incident alerts and event history monitoring are correctly configured and actively monitored. Progent can provide continuous autonomous PEN testing to define your internal/external attack surface and to identify ways that vulnerabilities, improper configurations, stolen credentials, uninstalled patches, and unsound IT product defaults can be combined by hackers into the multi-front attacks typical of modern variants of ransomware.
SCVMM 2012 NVGRE Gateway Online Troubleshooting
SCVMM 2012 Virtual Switch Remote Support Services
Progent can assist organizations of any size to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and library resources; design, implement, and manage private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class monitoring. Progent can assist you to migrate from a legacy edition of System Center Virtual Machine Manager or from another management platform, and Progent can show you how you to optimize and repair your current SCVMM 2012 ecosystem so you realize the highest possible business value.
System Center OpsMgr 2012 Remote Consulting
Best SCOM 2012 Setup and Support
Progent's Microsoft-certified consulting experts have more than 10 years of background designing, deploying, enhancing and repairing System Center Operations Manager solutions and can provide organizations of any size advanced online or on-premises consulting support for Microsoft SCOM 2012. Progent can assist your company to design a topology for Microsoft SCOM 2012 servers that provides the responsiveness and availability needed to watch over your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent can also help you to import and set up Microsoft SCOM 2012 management packs based on leading practices for tracking network fabric as well as both Microsoft and 3rd-party applications and services. Also, Progent can provide responsive online or onsite troubleshooting to assist you to fix critical problems uncovered by Microsoft SCOM 2012.
Open Now ProSight Reporting Remote Network Infrastructure Management Remote Technical Support
ProSight Reporting ConnectWise Manage Ticketing Network Consulting
ProSight Reporting is an expanding suite of real-time reporting plug-ins designed to work with the top ticketing and network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
DoubleTake Carbonite Backup and Restore Remote Technical Support
Double-Take Software Availability Support and Help
DoubleTake/Carbonite Software offers a selection of products designed to deliver small and midsize businesses a variety of affordable alternatives for replicating and restoring business-critical workloads including Exchange, SQL, RIM Blackberry, and SharePoint. Progent's disaster recovery planning experts have extensive backgrounds integrating DoubleTake/Carbonite technology into small business IT networks to achieve a high state of fault tolerance and business continuity readiness at an affordable price.
SBS 2003 Remote Consulting
Microsoft Small Business Server Consultant
Microsoft Small Business Server is a low-cost collection of server products that provides the foundation for a feature-rich but easy-to-manage information. The integration requirements of the Microsoft .NET components included with Microsoft Small Business Server 2011 requires a network consultant with real-world background and extensive experience in planning and building effective end-to-end information technology systems. Progent's Microsoft-certified consultants have broad experience with the technologies built into Microsoft SBS 2011 and Microsoft SBS 2008. This expertise ensures you success in installing, administering, and troubleshooting network environments powered by the SBS suite of servers and applications.
Expert Microsoft Certified Consultancy Office Word for Android
Office Word 2013 Engineer
Progent's certified Microsoft Office Word and Microsoft 365 Word consultants offer a broad selection of economical remote support services to help your organization to manage your legacy Microsoft Office Word environment or help you to upgrade to a newer release of Microsoft Office Word. Services offered by Progent's Word experts include VBA programming, identifying and fixing compatibility issues between different releases of Word, interfacing Office Word with other Microsoft Office applications such as Office Excel and Microsoft Outlook or with 3rd-party data sources and add-ons,infrastructure enhancements for dependable. reliable cloud access, security and compliance support, smart phone and tablet synchronization, and online training sessions customized for your special requirements.
DotNET Application Expert Development
Microsoft .NET Raspberry Pi Developer Firm
If you want to update your production web site, build internal webs for applications such as HR or employee education, design a high-impact web presence for a new venture, or write line-of-business, data-driven specialized web applications, Progent can supply skilled and proven web designers. Progent's experts can also show you how to design and maintain a safe, robust server and communications network, including remote and wireless connectivity, to run your web solutions.
Microsoft Certified Expert SQL Server 2016 Backup Encryption Support Outsourcing
SQL Server Management Studio Integration Support
Microsoft SQL Server 2016 introduces major improvements in speed, capacity, security and compliance, uptime, BOYD support, and built-in business intelligence. Innovations include PolyBase for processing SQL and NoSQ databases simultaneously for data warehousing, Hadoop integration, Dynamic Data Masking, Mobile Reports, and centralized management of on-premises and cloud-resident operations and services. Progent's Microsoft-certified consultants can deliver remote and onsite expertise to help businesses of all sizes to implement, administer or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft platforms such as Windows Server and Hyper-V, Exchange, SharePoint, Dynamics GP, Lync or Skype for Business, and SCOM.
SentinelOne Singularity Complete Integration Consultancy
SentinelOne Endpoint Protection Consult
Progent is a reseller and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first threat management solution that incorporates machine learning technology and advanced services to deliver comprehensive endpoint detection and response.
Business Portal for Dynamics GP Professional
Microsoft Expert Business Portal for Dynamics GP Consultants
Progent's seasoned application designers and software developers can assist your business to build customizations to Microsoft GP that address the unique needs of your organization while retaining the benefits of Windows integration. Progent can also provide expertise with a variety of development tools that can be used to create integrations with Microsoft GP. These tools include Microsoft Dexterity, Modifier, Visual Studio for Dynamics, Extender, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
WatchGuard Firebox Network Consultants
Firewall Audit WatchGuard Firebox T70 Firewall
Progent offers support services for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you select, deploy, and maintain a WatchGuard Firewall product that fits your network security requirements and budget. Progent can help you to maintain legacy WatchGuard firewall appliances or upgrade smoothly to modern WatchGuard firewalls.
Non-stop Data Centers Network Consultants
Top High Availability Data Centers Consulting
Progent's Data Center consultants can show you how to find high availability data centers that meet the particular needs of your business. High availability co-location sites are particularly attractive to small organizations because of their low cost and convenience in comparison to pursuing a do-it-yourself strategy. Trying to create an on-site data center that offers even a basic degree of fault tolerance is too expensive for the majority of small companies. Progent is ready to help you get all the advantages of high availability data centers and 24x7 colo sites by providing a complete array of consulting and maintenance services.
Job VoIP soft phones Engineer
Jobs Remote Support Network Professional
Progent's work environment will allow you to become a better professional by improving your technical knowledge and boosting the satisfaction of your clients. Progent makes good on this commitment by recruiting the best consulting talent for you to operate with, offering a state-of-the-art network and communications architecture, running proprietary software tools to enable the maximum quality of service, and by optimizing proven business models for attracting and retaining clients.
Amazon MWS development Development Company
24 Hour Programming Firms Amazon Marketplace Web Service development
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales processes, vendors can expand their reach, lower their cost of sales, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide programming, workflow integration, project management support, and training so you can shorten development time and speed up your return on investment.
Integration Services Microsoft Windows 2003
Windows 2003 Online Troubleshooting
The knowledge and experience of Progent's certified Windows Server consultants, with an average of over 11 years of work in Microsoft integration, ensures you success in identifying the version and configuration of Windows 2003 Server that matches most closely with your company's strategy. Progent can also assist you with planning, installing, administering and supporting sophisticated information technology solutions based on Microsoft Windows Server 2003, and can streamline your upgrade from Windows 2000 or Microsoft Windows NT.
SCVMM 2012 Remote Support Services
SCVMM 2012 Online Support Services
Progent's Microsoft-certified consultants can help organizations of any size to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and libraries; design, integrate, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive monitoring and reporting. Progent can assist your business to move from an older release of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can show you how you to enhance and repair your existing SCVMM environment to make sure you realize the highest possible return on investment.
Windows Server Hyper-V 2016 PowerShell Engineer
Windows Server Hyper-V 2016 Management Network Consultants
Windows Hyper-V 2016 incorporates core technologies initially developed for and proven on Microsoft Azure, one of the world's largest public clouds. This pedigree dramatically improves the suitability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by enhancing security, availability, expandability, manageability, dependability and disaster recovery. Progent's Microsoft-certified consulting team can help you to evaluate the benefits of Hyper-V 2016 for your organization, configure pilot environments to confirm the ability of Hyper-V 2016 to run your vital workloads, design a cost-effective network architecture for a cloud-centric or hybrid deployment, create and execute a smooth upgrade strategy, educate your IT management and support staff, and deliver ongoing consulting and troubleshooting support to ensure that your Hyper-V 2016 solution delivers the highest possible business value.
Remote Server Management Cards Engineer
American Megatrends MegaRAC Services
Remote server management cards offer IT managers complete control of a server without the requirement for an on-site visit. Using remote server management cards, all console screen information plus keyboard and mouse functionality are exported to a remote session to a support expert who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized consultants can help you to plan, deploy, and manage a high-availability business network that incorporates remote server management cards and Progent can utilize these remote server management cards to deliver low-cost off-site technical assistance. Progent is familiar with a variety of remote server management cards including Aten remote server management cards, American Megatrends MegaRAC remote management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon remote management cards.
Integration Services Building-to-building Wireless
Wireless Link On-site Technical Support
Progent's wireless consultants can help small businesses plan, choose, test, configure and maintain protected building-to-building wireless bridges that integrate seamlessly into your existing network while offering a level of protection that equals or excels wireline interfaces. Progent provides expertise in wireless LAN/WAN products from Cisco Aironet and Meraki, Proxim, and other small business wireless providers and can help you identify and install the wireless link technology that align best your company requirements.
Configuration Dynamics GP Power BI
Microsoft Expert Dynamics GP Software Information Technology Consulting
important features of Microsoft Dynamics GP software include a modular structure that lets you buy only the functionality you need, a standards-based foundation built on Microsoft technologies to safeguard your investment and offer a highly integrated environment, enhanced reporting services that permit you to track all activities, revenues and expenses and sales trends, integration with Microsoft Office to enable access to business information, the ability to process information from almost any database or workstation software into Microsoft Dynamics GP, plus an open architecture that makes it possible to create custom programs. Progent can show you how to set up and support a reliable, secure server and communications infrastructure to support Dynamics GP, and can provide experienced GP/Great Plains support professionals to help you convert the powerful features of Dynamics GP accounting into a productive business management solution.
Cisco CCIE Online IT Specialists
Cisco Software Consultants
Progent can help your organization to deploy Cisco's infrastructure products to create a robust foundation for your local, private cloud, or hybrid-cloud data center and improve operations in vital areas such as resource utilization, security and compliance, manageability, reliability, and disaster recovery.
Microsoft and Mac Desktop Information Technology Consulting Company
Desktop Technology Consultant
Progent can provide a variety of low-cost remote and on-premises support services to assist your business to install, administer, and troubleshoot workstations and handhelds powered by Microsoft Windows, Apple macOS/OS X, Apple iOS, Google Android, or Linux.
Meraki MS 400 Series Switch On-site Support
Online Technical Support Meraki Switch Upgrade
Cisco's Meraki MS line of switches are designed for sites that go from branch offices to campuses. Progent's Cisco-certified consultants offer affordable remote consulting to help your company to plan and implement an efficient network solution that incorporates Meraki MS switches, simplify network administration with Meraki's cloud-centric management tools, define policies to ensure security and compliance, develop and test a disaster recovery strategy, and resolve issues associated with any facet of your Meraki deployment. Progent can also help your company to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi APs to create a cohesive networking solution.
Microsoft Azure hybrid cloud solutions Engineer
Consultant Services Multiple cloud management
Progent can assist your IT team to plan and manage hybrid ecosystems that can include Windows and Linux systems and applications in either cloud-based solutions or in hybrid topologies that seamlessly combine on-premises IT assets along with one or more cloud services. To help you to incorporate cloud services with physical datacenters, Progent can provide a range of public cloud migration support services such as Azure hybrid cloud planning and integration consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service development and troubleshooting. Progent has two decades of experience providing advanced consulting support remotely, and Progent can help you complete your cloud integration initiatives quickly and affordably.
Network Infrastructure Asset Report Services
Remote ProSight Remote Network Monitoring Professionals
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and medium-size organizations to obtain an unbiased evaluation of the overall health of their IT system. Based on some of the top remote monitoring and management tools available, and overseen by Progent's world-class group of information technology experts, ProSight Network Audits help you see how well the configuration of your core infrastructure assets adhere to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate benefits like a cleaner and safer Active Directory environment. Both versions also offer the ongoing benefits of advanced remote network monitoring and management (RMM) technology. These benefits can include easier network management, better compliance with government and industry security standards, higher utilization of network resources, quicker troubleshooting, more reliable backup and restore, and increased uptime.
24/7/365 Online Support Fortinet 6300 Series Firewalls
Fortinet FortiManager Computer Consulting
Fortinet next-generation firewalls (NGFWs) are industry leaders in offering best-in-class throughput for SSL inspection. Progent's Fortinet FortiGate firewall experts can assist your business to deploy your Fortinet FortiGate firewalls to protect your IT resources at the enterprise perimeter, within the data center core, at branches, and in the cloud.
ProSight Email Guard Outbound Email Encryption Specialist
ProSight Email Guard Spam and Virus Filtering Service Professional
Progent's ProSight Email Guard uses the services and infrastructure of leading information security companies to provide web-based control and world-class protection for all your email traffic. The powerful architecture of Progent's ProSight Email Guard integrates cloud-based filtering with an on-premises gateway appliance to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage space. Email Guard's on-premises security gateway device adds a further level of inspection for incoming email. For outbound email, the local security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter.
Windows SharePoint Services Remote Troubleshooting
Windows SharePoint Services On-site Support
Progent's Microsoft-authorized consultants can help you rationalize the business case for implementing SharePoint 2007, consult with you on the appropriate edition of SharePoint Portal Server for your circumstances, offer configuration and integration expertise, assist you to set up Microsoft SQL Server as a supporting database, improve your network infrastructure, integrate your standard and customized application software to operate with SharePoint 2007, design a company-wide security plan that encompasses portal technology, and provide troubleshooting and Help Desk support.
Top Rated ransomware preparedness review Consulting Services
ransomware preparedness report Technology Professional
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a phone discussion with a Progent backup/recovery consultant. The fact-finding interview is designed to assess your company's preparedness to block ransomware or recover rapidly from a ransomware attack. Progent will consult with you personally to gather information about your existing antivirus tools and backup/recovery procedures, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow best practices to create an efficient AV and backup environment that minimizes your exposure to a ransomware attack and meets your company's needs.
Microsoft Exchange 2016 Upgrade Planning Remote Consulting
Exchange Server 2016 Migration Network Consulting
Progent can help your business in any and all phases of your migration to Microsoft Exchange 2016 such as designing HA system topology for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange and Windows Server 2012 R2+; migrating mailboxes; Hyper-V strategy; determining mass storage requirements for your virtual machines, databases and logs; setting up hardware load balancing (HLB) for high-availability CAS services; planning, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Dynamics GP SmartList Builder Services
Largest Dynamics GP SmartList Consult
Dynamics GP/Great Plains accounting includes analysis and reporting capabilities that let you monitor all business processes, revenues and spending, and market patterns with integrated drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics GP/Great Plains reporting support services can enable you to create reports that allow you to analyze your business more thoroughly, turning uncooked data into valuable management information. Progent is able to improve your reporting and business analysis by offering Crystal Reports consulting, FRx support, and Microsoft Excel assistance. In addition to delivering reporting consulting, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and programming design with VBasic, XML and other tools in order to deliver custom line-of-business software development and eCommerce solutions that work transparently with Microsoft Dynamics GP/Great Plains.
VMware vCenter Server Professionals
24x7 VMware vCloud Suite Professionals
Progent offers the support of a certified VMware VCDX expert to help you plan, configure, administer and troubleshoot VMware vSphere and vCloud-based virtualization ecosystem for on-premises networks, private and public clouds, or hybrid deployments. Progent can provide world-class expertise for installing and integrating VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery and business continuity. Progent offers extensive understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud tools for managing private and public cloud and hybrid cloud environments that deliver high uptime, fault tolerance, and disaster recovery.
Security Penetration Testing Audit
Penetration Testing Cybersecurity Companies
Stealth intrusion checking is an important part of any overall IT system security strategy. Progent's security professionals can perform extensive penetration checks without the awareness of your organization's internal network support staff. Stealth penetration testing uncovers whether current security defense systems such as intrusion detection alerts and event history analysis are properly configured and actively monitored. Progent can implement ongoing automatic penetration testing to map your internal and external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, stolen credentials, missing patches, and unsound product defaults can be combined by hackers into the multi-front attacks common to modern variants of ransomware.
Apple Time Machine Backup Engineer
Deduplication Professionals
Progent offers affordable online access to engineers with expertise in a broad array of utilities and services that deliver solutions for protecting Microsoft Windows, Apple Mac, and Linux servers and workstations plus notebooks and handhelds. Progent can provide help for leading data protection products including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Backup, MozyPro, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery (VDR), and FLARs. Progent can help your company to deploy, upgrade, or maintain backup/restore systems for a variety of architectures such as local, remote, cloud, or hybrid.
Hornetsecurity Altaro 365 Total OneDrive Backup Onsite Technical Support
Hornetsecurity Altaro 365 Total Teams Chat Backup Remote Technical Support
Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 mailboxes, files residing within your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows laptops and desktops.
24/7 Online Troubleshooting Colocation Facility
Colocation Migration Online Support
Colocation data centers make it possible for companies to share enterprise-class facilities for housing network hardware that runs vital applications and services. Progent's Microsoft and Cisco certified consultants can assist your business with all aspects of your colocation program including selecting and moving to a colo site, creating system topology, defining required equipment, on-premises and remote troubleshooting, establishing remote network administration, and education your support staff.
VMware SRM Disaster Recovery Services
VMware vRealize Orchestrator vRO Consultant
VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that lets you specify, automate and verify a consistent runbook for recovering applications and services quickly following an outage. SRM supports centrally managed and automated disaster recovery, application mobility, and non-intrusive site relocation, failback and re-protect. SRM also enables transparent testing for disaster recovery, upgrades and fixes and can produce reports to confirm full service restoration, validate SLAs and prove compliance. Progent offers the support of a VCDX certified VMware SRM consulting expert to help you to plan, deploy, test and manage a disaster recovery solution based on VMware Site Recovery Manager.
Les Kent has a 35-year history of effective technology integration, business administration, sales, and operations. He has shown a knack for creating sophisticated information technology solutions in his roles as as a network designer, programmer, project manager, deployment expert, and problem solver for small companies, start-ups, and major corporations.
24/7/365 Solaris Remote Support
Consulting UNIX
If your company network combines Sun Solaris technology with MS Windows, Progent can show you how to integrate your servers into a cohesive network that permits all your OS platforms to coexist for simple management, seamless information exchange, high availability, enhanced performance, and strong protection. Progent's Sun Solaris and Windows coexistence support offerings include network infrastructure integration and support, support for Windows services for UNIX, online server monitoring and administration, remote network support and repair, in-person technical support, and Help Desk outsourcing.
Server Virtualization Support Services
Virtualization Specialists
Server growth wreaks havoc on IT budgets and administrative resources. Server reduction through a virtual infrastructure promises lower TCO of hardware and faster ROI, more leveraged use of servers, simplified operations, enhanced network availability, and easier management. Common uses for virtual machines are hardware consolidation, low-cost platforms for line-of-business legacy applications based on outdated operating systems, and affordable quarantine of program development or evaluation environments from on-line systems.
Online Support Services Video IP Phones
IP-PBX Consulting Services
Progent's Cisco CCIE-certified networking experts can provide high-level support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover solutions.
.NET Raspberry Pi Design
Programming Companies .NET IoT
Progent's application experts have worked for two decades with .NET tools and the Visual Studio development environment and can build or update .NET applications rapidly and affordably.
Cisco Aironet 3800 Access Point Technology Consulting
24 Hour Aironet Outdoor Wi-Fi Access Point On-site Technical Support
Progent's certified wireless consulting experts can help businesses of any size to plan, deploy, administer and repair Cisco Aironet wireless AP environments to achieve the performance, range, capacity, expandability, security and ease of management needed for seamless connectivity between wireless and wired networks. Progent can provide efficient online and onsite support for both end-of-life and current 802.11ac Aironet wireless access points and Progent can assist your business design and maintain wireless solutions that include indoor and outdoor Aironet Wi-Fi access points.
Windows One-On-One Training
Education Windows
Progent practices knowledge transfer from Progent's consultants to clients. By teaching clients to deal with problems that are within their comfort zone, Progent can concentrate on delivering hard-to-find services where Progent has little competition. Mid-size businesses who utilize familiar freelance consultants or who maintain internal support personnel benefit when Progent transfers information about new technology and proven methodologies to make their IT environments more reliable, protected, and efficient.
Engineer SQL Server 2019 and Amazon Marketplace Web Service
SQL Server 2019 Web Remote Troubleshooting
Progent's Microsoft-certified SQL Server 2019 consultants can assist you to evaluate the advantages for upgrading to SQL Server 2019 and can deliver rapid remote or onsite contact with experts in system design and integration, software programming, SQL Server management, and cybersecurity.
Online Technical Support Meraki WiFi 6 Access Point
Meraki Outdoor Wi-Fi Access Point Support and Setup
Progent's Cisco-Meraki Wi-Fi access point consultants can assist you to design, configure, administer and debug Cisco's Meraki-based Wi-Fi networks for environments ranging from a branch office to a campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco devices for unified management.
Top Online Troubleshooting Aironet 1800 Access Point
Aironet WiFi Management IT Consultant
Progent's Cisco certified Wi-Fi experts can provide economical remote and onsite support for legacy and current 802.11ac Aironet wireless access points (APs) and Progent can assist you to plan and maintain Wi-Fi solutions that include indoor and outside/ruggedized Aironet APs.
After Hours Specialist Phobos ransomware recovery
Open Now Netwalker ransomware recovery Professionals
Progent's seasoned ransomware recovery experts can assist your business to rebuild an IT network breached by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Support SQL Server 2019 and Kubernetes
SQL Server 2019 and Python Consultant
Progent's certified SharePoint 2019 and SharePoint Online experts offer economical remote and on-premises consulting expertise, application development, and troubleshooting services for businesses of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can help you plan and carry out a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines local and cloud-based infrastructure into a cohesive information management solution.
Microsoft Expert Windows Server 2016 Integration Support and Help
Windows Server 2016 Migration Troubleshooting
Progent's certified information technology experts can provide Windows Server 2016 integration consulting to help organizations of all sizes to design and implement an efficient move to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid architecture. Progent can help your company to assess the business benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, configuring, managing or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to benefit from the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain clusters.
Exchange Server 2007 Engineer
Microsoft Exchange Professionals
Progent's Microsoft certified consultants can help you design and deploy a smooth in-place Exchange Server 2007 upgrade strategy that avoids productivity downtime, simplifies ongoing service demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multi-server or multi-site migrations, Progent offers the knowledge and experience to finish your project quickly and affordably. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and design services include expertise with the configuration of outside vendor enhancements of Microsoft Exchange 2007 Server and the design of unified messaging solutions based on Exchange Server 2007.
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