Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a brief interview with a Progent backup/recovery expert. The fact-finding interview is intended to help evaluate your organization's preparedness either to block ransomware or recover quickly after a ransomware attack. Progent will consult with you personally to collect information about your existing antivirus tools and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow best practices to build a cost-effective AV and backup/recovery system that reduces your vulnerability to ransomware and aligns with your company's needs.
Nagios and MRTG are useful, free monitoring utilities that operate with the Linux OS and can be deployed to monitor UNIX/Linux networks, Microsoft Windows systems, or mixed-OS networks where Linux and Windows coexist. Nagios lets system support engineers to monitor system services such as SMTP, HTTP, FTP, and NNTP. Multi Router Traffic Grapher permits you to track the bandwidth through SNMP-enabled network appliances such as processors, routers, and switches. Progent's system integration engineers can show you how to use both these utilities to streamline and troubleshoot your system.
With virtual servers, companies can operate many virtual servers on a single actual server. Virtualization technology allows companies to gain all the benefits of server isolation, while avoiding the costs that goes with purchasing extra server equipment. Virtual servers are the enabling technology for private clouds, which provide major benefits such as reducing the costs of capital equipment, datacenter facilities, and management while enhancing data protection, network availability, and recoverability. Other key server management technologies are network monitoring utilities, Microsoft WSUS, and remote system management cards. Progent's professional server management experts can help you in all areas of server consolidation and management to enable your business to cut costs and save time.
Even if your company has a small computer support group and a modest technology budget, your information network can still feature the same high reliability and performance that once required a substantial in-house support group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-certified and Cisco-certified network professionals, the latest network management products for 24x7 monitoring and threshold alarms, and cost-effective support packages such as a help desk service to keep your vital business applications and servers up and running.
Microsoft Small Business Server is a low-cost suite of server products that provides the basis for a powerful but easy-to-manage IT network. The IT sophistication of the Microsoft .NET components included with Small Business Server requires a network support expert with real-world experience planning and integrating cohesive, end-to-end business network solutions. Progent's Small Business Server consultants have an average of more than a decade of experience supporting business systems powered by Microsoft technology. This background assures you results in deploying, administering, and repairing IT solutions that incorporate the Small Business Server suite of servers and applications.
Progent’s Technical Response Center offers national remote help for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Premier service professionals provide phone support and online direct computer access to isolate and resolve technical problems quickly and economically. The scope of IT expertise represented by Progent's team of country-wide support professionals allows Progent to escalate even the most difficult network issues to qualified specialists as needed.
Progent's Microsoft certified support team can show you how to design and implement a smooth in-place Exchange Server 2003 upgrade plan that minimizes productivity disruption, reduces long-term support requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multi-server or multi-site upgrades, Progent offers the background to finish your move rapidly and economically. Progent's Exchange 2003 support, repair, and consulting offerings include assistance with the configuration of third-party enhancements of Exchange Server 2003 that are in keeping with your business goals.
Progent's experienced ransomware recovery experts can assist your business to reconstruct a network victimized by a ransomware virus such as Ryuk, Dharma, NotPetya, or Locky.
Progent's Power BI experts can help you to plan, install, maintain, update or debug your Power BI environment. Progent's database experts can assist you to organize your source data for Power BI reports and dashboards. Progent can assist you implement and administer an onsite, cloud based, or hybrid environment for Power BI.
Progent's Juniper Networks-certified network consultants can help you to plan and deploy Juniper Firewall and VPN platforms, optimize and troubleshoot your network infrastructure, and migrate smoothly from outdated equipment to the latest releases. Progent's Junos OS consultants can also offer expertise with Juniper's flagship network control software to enable you to streamline the administration and improve the security of your Juniper VPN appliances and firewalls. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS operating system productss and can help organizations maintain networks that include a mix of Juniper's OS platforms.
Progent can assist small and mid-size companies to implement and debug conferencing applications to allow their telecommuters to interact effectively with colleagues and customers.
Progent can assist your business in any and all phases of your upgrade to Microsoft Exchange Server 2016 such as planning high availability infrastructure for an on-premises, cloud-based or hybrid deployment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V strategy; specifying mass storage requirements for your VMs, databases and log files; setting up hardware load balancing (HLB) for fault-tolerant CAS services; designing, setting up and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Microsoft Exchange 2013 includes significant enhancements to the capabilities of Exchange Server 2010 and delivers important innovations as well as a revamped architecture. These enhancements affect vital areas like ease of administration, availability, security, operational costs, collaboration, extensibility, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consultants can assist your organization to evaluate the potential advantages of migrating to Microsoft Exchange Server 2013, create an efficient validation and deployment strategy, and train your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent can also provide affordable remote consulting and support and management services for Microsoft Exchange 2013.
Progent offers the expertise of certified consultants and seasoned database application developers, DBAs, project managers, network infrastructure architects, disaster recovery specialists, and security professionals to assist you to assess the potential advantages of SQL Server 2012 for your business, set up test environments at your datacenter or at Progent's lab, design and carry out an efficient migration to SQL Server 2012 from previous versions of SQL Server or from other database solutions, and configure an efficient and secure network infrastructure that helps you realize the full strategic benefit of SQL Server 2012.
Progent can assist small and medium-size organizations to install cybersecurity defense solutions and deliver mitigation expertise to support teleworkers.
Progent's Microsoft Office Word and Microsoft 365 Word experts can provide a broad range of economical online support services to assist your organization to maintain your current Microsoft Office Word environment or help you to migrate to a current version of Microsoft Office Word. Services available from Progent's experts include VBA programming, identifying and fixing compatibility issues between different releases of Office Word, interfacing Office Word with different Office apps like Office Excel and Microsoft Outlook or with 3rd-party data sources and add-ons,network enhancements for dependable. reliable cloud connectivity, security support, smart phone integration, and online training customized for individuals or groups.
For enterprise project management assistance, Progent can provide the services of senior IT professionals with years of experience in technology management, program development, and business process design for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These proven IT managers can provide project management skills to help enterprise clients follow best practices to ensure that development or deployment projects are completed on schedule and within budget.
Progent's Cisco CCIE network experts can help you to set up, manage, upgrade and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone consulting, and CUCM/CallManager software support.
Progent's Cisco-Meraki Wi-Fi access point consultants can help you to design, set up, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments from a branch office to a large campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco appliances for streamlined management.
With the Catalyst line of switches for small and mid-size businesses, Cisco allows organizations to realize all the advantages of bringing intelligence into their IT infrastructures. Cisco's switch product line allows you to deploy capabilities to make your IT network sufficiently robust to handle real-time needs, expandable to support growth, safe enough to guard restricted information, and capable of differentiating and managing traffic flows to streamline network performance. Progent's CCIE and CCNP certified engineers can show you how to pick out and integrate Catalyst switches appropriate for your business. In addition, Progent's CISM and CISA certified security consultants can help you develop a strategic protection policy and set up Catalyst switches so they help support your security policies. Catalyst switches that Progent supports include Cisco's Catalyst 2950 switches, Catalyst 3560 switches, Catalyst 4500 switches, and Catalyst 6500 Series Switches.
Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to provide web-based control and comprehensive security for your inbound and outbound email. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter acts as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This reduces your vulnerability to external threats and saves system bandwidth and storage. Email Guard's on-premises gateway appliance adds a further layer of analysis for incoming email. For outbound email, the on-premises gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that stays inside your security perimeter.
Progent's UNIX platform support services offer small businesses and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of experience offers you a convenient single consulting firm to help you build and maintain a secure and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or major Linux platforms including RedHat Linux, SuSE, Debian-GNU and Mandrake.
Cisco's Meraki family of access and distribution switches are intended for sites ranging from small branches to large campuses. Progent's Cisco-certified CCIE consultants offer cost-effective remote expertise to assist you to design and deploy a productive network architecture based on Meraki switches, simplify network monitoring and administration with Meraki's cloud-centric management architecture, define policies to maintain security, create and validate a disaster preparedness plan, and resolve technical issues associated with any facet of your Meraki ecosystem. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi APs to create a cohesive networking infrastructure.
Progent's Microsoft-certified consultants can help you design, document, carry out, administer, and repair a network-wide move to 64-bit server and desktop OS software and applications. Progent can help you pilot your 64-bit environment to make sure it handles all of the key 32-bit applications that you intend to retain as well as the new 64-bit versions of software you wish to run.
Progent’s Cisco-Certified network consultants provide professional PIX Firewall consulting services encompassing architecture, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack protection, and safe access services. Extending from compact, easy-to-install desktop devices for small offices and home offices to scalable gigabit appliances, Cisco PIX firewalls provide a sensible level of security, speed and reliability for information environments of all sizes. PIX firewalls are based on a proven, specially designed operating system, PIX OS, avoiding possible OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and connectivity services, including powerful application-aware firewall services, Voice over IP and digital media security, site-to-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible administrative tools. Progent’s network experts can help you select and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent offers fast online access to Cisco CCIE network infrastructure consultants. Progent's CCIE experts can connect to your environment using powerful remote diagnostic tools to provide quick and economical analysis and remediation of urgent network issues.
Microsoft SQL Server 2014 includes significant improvements in key areas including performance, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory capability that works transparently across all types of applications including Online Transaction Processing, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and onsite consulting services that include system design, deployment, administration, remediation, and software development services to enable organizations of all sizes to realize maximum business value from their SQL Server 2014 deployment.
E-Mail Guard is Progent's affordable antispam and virus defense service that gives small businesses world-class defense against spam, viruses, DHA attacks, and other types of email-borne assaults on IT systems. E-Mail Guard is built on Postini's Perimeter Manager, a comprehensive library of web-managed antispam and anti-virus services that defuse email attacks before they can penetrate the corporate firewall. Perimeter Manager also lets administrators track and control their email application, irrespective of server platform, hardware technology, or data center location.
Cisco offers a full product line of routers that includes appliances built to deliver the protection, bandwidth, and reliability demanded by customers from small businesses to global enterprises and ISPs. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved fault tolerance and network uptime. Progent can help you select and integrate Cisco routers to build a solid infrastructure for your IT system and to make it economical to expand as you add new users, open new offices, deploy new services, open your network to clients and partners, and support an increasingly mobile workforce. Progent can provide help with a range of routers powered by the Cisco IOS operating system, including the Cisco 800 family of small business routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, CRS Carrier Routing System for the network core, as well as older 3600 and 3700 Series Routers.
For small organizations considering Progent's network support outsourcing, consulting, or technical support offerings, call 800-993-9400 or e-mail information@progent.com.
Progent offers the guidance of a CRISC-certified risk management expert to help your company to plan and implement an enterprise risk management (ERM) solution following leading practices identified by CRISC and crafted to match your organization's risk tolerance, business objectives, and IT budget.
Progent's Cisco-certified wireless integration consultants can help organizations to deploy, administer, and troubleshoot Cisco wireless devices including Aironet and Meraki Wave 2 Wi-Fi access points plus Cisco's Wireless Network Controllers.
ProSight LAN Watch is Progent’s server and endpoint monitoring service that uses advanced remote monitoring and management techniques to help keep your IT system operating efficiently by tracking the health of critical assets that drive your network environment. When ProSight LAN Watch uncovers an issue, an alert is sent immediately to your specified IT personnel and your assigned Progent consultant so any potential issues can be addressed before they have a chance to disrupt productivity.
The latest generation of Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide significantly more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-certified CCIE network experts can assist you to manage your current PIX or Cisco ASA 5500 security appliances or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, configure, optimize, administer and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.
Progent provides live remote training for an array of client apps and environments including Office and Microsoft 365 Excel, Word, Access and Project plus Acrobat Writer, Photoshop, Crystal Reports, and Windows 10 and 8.1. Online instruction provides the benefits of traditional in-person instruction, such as instant interaction between students and teachers, but eliminates the costs of transportation and the hassle of trying to accommodate the schedules of many trainees. Offered to individuals or classes of any size, Progent's live online instruction allows the instructor to conduct the seminar from a remote facility and the students can be spread throughout an office or across the country. Virtual instruction supports powerful teaching aids like broadcast white boards, electronic hand-raising, and collaborative applications. Classes can be short and targeted to specific topics or longer in duration and wider in scope.
Progent can give you access to experts who can customize your Microsoft Dynamics ERP, MRP, and financial system programs to meet your unique business requirements. Progent’s Microsoft-certified support experts provide expertise in Microsoft Dynamics Microsoft Axapta, Microsoft NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management System. Progent also provides expert e-Commerce integration services for secure, corporate-wide resource sharing as well as integration with CRM products.
Progent's ransomware experts can help you to evaluate your ransomware defenses, monitor and guard your IT environment, assist with negotiating a settlement with a hacker, and reconstruct an information system damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Progent's Cisco-certified CCIE network consultants can assist you to set up, manage, upgrade and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall expertise, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone expertise, and CUCM/CallManager software expertise.
Progent's Symantec experts can assist you to support discontinued Symantec firewall and VPN appliances such as the Symantec Raptor and Symantec VelociRaptor family or show you how to migrate to current firewall/VPN solutions. Progent can also help you create and execute a complete security plan that can incorporate firewall/VPN devices and software, managed security and virus defense services, system monitoring software, and documented policies and processes. Progent has the expertise to be your one-stop source for on-going network help, administration, education, and security expertise.
Progent's Wireless Consulting Services offer a fast, economical option for businesses of any size to configure, manage, monitor and troubleshoot cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to design and deploy hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For mobile messaging and web-based applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
For smaller companies, network security and compliance can be excessively complicated to stay ahead of yet too dangerous to overlook. The largest largest enterprises have been breached, and the leading cloud service providers have on occasion been knocked out. It looks as though there's no place to hide. Progent makes it affordable for small and midsize companies to implement critical security tasks successfully by providing the benefit of billed time to the closest minute without any minimum charge for remote help. You can have the help of a seasoned computer consultant to deliver just the knowledge you need whenever you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist you with any level of network security including security assessments, virus screening and recovery, spam and email content filtering, email data loss and data leak protection, regulatory compliance reporting, and creating a comprehensive security strategy.
Microsoft Communications Server provides IM and presence as part of an extensible, enterprise-grade solution offering enhanced security, seamless integration with additional Microsoft products, an extendable, standards-based development platform, and support for regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can benefit from cost savings and improved operational efficiencies, increased individual productivity, and better IP protection with this simple-to-administer, fault-tolerant IM platform. Effective implementations of Microsoft Office Communications Server call for careful planning and thought prior to installation. Progent's Microsoft-certified consultants can deliver the skill needed to realize all the benefits of Microsoft Office Communications Server across your entire corporation.
Microsoft Forefront Threat Management Gateway 2010 is based on the proven security capabilities of Microsoft ISA Server 2006 and provides a centrally administered Internet gateway that acts as a one-server solution for an array of security features such as an application and network layer firewall, URL filtering, malware inspection, IPS, reputation services, VPN management, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes comprehensive web security reporting capabilities, allows custom reporting powered by SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be installed as a virtual machine to cut expenses and enhance recoverability. Progent's Microsoft-certified engineers can help you to plan and execute test and production implementations; interface Microsoft Forefront TMG 2010 with Windows 2008 R2, Active Directory, SQL Server, Exchange Server 2010, and Microsoft SharePoint; set up Forefront Threat Management Gateway 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and provide continuing support and repair services. Progent can also assist you to migrate economically to Microsoft Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.
Lync 2013, renamed Skype for Business, enables organizations of all sizes to create a manageable and protected communications environment that permits a Bring-Your-Own-Device computing model with instant messaging, presence, web conferencing with application sharing, as well as IP and PSTN calling across a broad assortment of stationary PCs and mobile endpoints. Progent's certified Lync 2013 experts and network integrators can assist your company to evaluate the business benefits of Lync Server 2013, design an in-house, cloud-based (with Lync Online) or hybrid topology suitable for your current and future plans, implement Lync Server 2013 so as to speed up your return on investment, and provide live webinar and onsite training to your IT team and end users. Progent offers expertise in key pieces of a Lync 2013 solution including Microsoft Windows Server, SQL Server and Exchange, and Progent can assist you to integrate Lync Server 2013 with popular Microsoft Office and Microsoft 365 applications such as Outlook clients and PowerPoint.
Years of experience providing Microsoft support and Cisco network consulting has enabled Progent to build an unmatched capability for supporting branch offices that need network help with the responsiveness common to with small organizations but which offers effective client interaction, thorough documentation, and compliance with corporate IT standards. If your enterprise maintains a remote office located anywhere in California or any area covered by Progent's engineers, Progent can offer a wide array of on-premises and remote IT support services and network design expertise.