Anaheim At Home Workers Configuration Consulting Partner
Call Desk Solutions Consulting and Support Services
Expanding your at-home workforce may have a significant effect on IT architecture, security/compliance, and corporate processes. Progent has two decades of background helping SMBs to design, configure, administer, tune, and troubleshoot IT environments that support at-home workers. Progent can help your Anaheim company to select the right tools and follow leading practices in creating and maintaining a safe virtual ecosystem for telecommuters that promotes teamwork and returns top value. Progent offers services that go from as-needed expertise for helping you over occasional IT bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.
Progent's consultants can help Anaheim, California businesses to with any aspect of building a high-functioning work-at-home environment by providing network infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, cloud connectivity, helpdesk augmentation, cybersecurity, data protection solutions, and centralized management.
Help Desk Call Center Services for Remote Workers
A sudden, company-wide changeover to a from-home business model, which could be the result of a pandemic or as an element of a disaster recovery/business continuity plan, can overwhelm even a well-staffed in-house Call Desk. Progent's Help Desk Call Center services make it possible for organizations of any size to outsource or expand their Help Desk by using Progent's online Technical Response Center team.
- Progent's Standard Support Desk support services leverage Progent's nationwide team of remote technical support experts combined with enterprise-class trouble ticketing and follow-up technology to offer an economical, modern Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all facets of remote Level 1 PC technical support from initial service requests to ticket generation, desktop sharing, issue resolution, and reporting. A web-based User's Service Portal allows telecommuters to monitor or edit their current trouble tickets, enter information, and upload screenshots and attachments. Desktop support services are provided at a substantial discount off Progent's ordinary Level 1 technical support rates, and Progent makes available optional rapid escalation to Level 2 and Level 3 IT experts to resolve complex issues. For more information, refer to Progent's Standard Helpdesk Services for small companies.
- Progent's Help Desk Call Center Augmentation Service enables your company to supplement your current Call Desk staff by splitting delivery of Call Desk support transparently between your in-house IT support personnel and Progent's extensive pool of desktop support engineers and subject matter specialists. Progent's co-managed Call Desk service uses a co-sourcing support solution utilizing the leading professional services automation platform for handling service requests and trouble tickets, assigning ownership, monitoring progress, and producing management reports. To find out how Progent's Support Desk Supplementation Services can help your business to deliver world-class desktop support to your teleworkers, go to Progent's Help Desk supplementation Services.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing an efficient work-from-home environment for your Anaheim, California business, phone
An index of content::
Microsoft Firewall Configuration
Microsoft ISA Server Network Engineer
Progent's certified Internet Security and Acceleration Server consulting experts have long backgrounds developing ISA Server-based security installations for information systems with multiple sites, mobile users, and mission-critical web applications. Progent's Microsoft Firewall consultants are available to assist your small business in planning and deploying an installation of ISA Server 2000 or ISA 2004 Server that supports your information protection needs without overly limiting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
SCCM 2016 MAM Support and Setup
SCCM 2016 and SQL Server 2016 Network Consultants
Configuration Manager 2016 automates software deployment across multiple sites, streamlines security and compliance settings control, keeps track of network assets, guards against corporate data leakage, provides network health monitoring, allows safe self service, and delivers a single control mechanism for managing mixed-operating system ecosystems running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud specialists can help you with any facet of planning, implementing, operating and troubleshooting a SCCM 2016 deployment for on-premises, cloud, or hybrid networks.
Immediate virtual Windows desktops Help and Support
Troubleshooting Citrix VDI
Citrix offers a powerful line of platforms that provide advanced manageability, scalability, and responsiveness for server virtualization and for centralized delivery of Windows desktops and applications. For distributing virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For creating and managing virtual servers, Citrix has developed XenServer and Essentials for Hyper-V. Progent's Citrix-certified consultants can help your company to assess the strategic advantages of Citrix technology and can help you plan, test, deploy, troubleshoot, and support Citrix solutions.
Largest network piloting Lab Specialist
Herakles Data Center Test Lab Consultant Services
The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center can be used for testing mission-critical applications, developing cost-effective migration methodologies, assessing and optimizing performance, planning or verifying disaster recovery strategies, mitigating compatibility issues, and building training environments for new products and technologies. For Progent clients who lack adequate internal resources to assemble effective pilot environments, Progent's Test and Training Lab reduces capital costs and technical risk and helps keep vital IT projects on schedule.
VPN Computer Consulting
Cisco Virtual Private Network Remote Technical Support
Cisco's security and remote connectivity solutions for small to mid-size businesses represent a full range of manageable security hardware and software to let you protect your wired and wireless information system. Cisco's VPN line includes routers, firewalls, and VPN access concentrators. Progent's expert consulting staff includes experienced engineers with Cisco CCIE and CCNP certifications who can assist your company to select Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco security solutions that fit most closely with your business objectives.
Cisco ASA 5500-X Firewall with Firepower Integration Support
Cisco AnyConnect Remote Consulting
The current Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer significantly more bang for the buck than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-certified CCIE network consultants can assist you to manage your current PIX or ASA 5500 security appliances and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, deploy, tune, manage and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.
Computer Network Consulting Washington
Emergency North Carolina Network Administration
Progent’s National Support Center provides national remote troubleshooting for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Premier service professionals offer telephone support and remote secure network connection to troubleshoot and resolve technical problems rapidly and affordably. The breadth of IT experience available from Progent's team of country-wide service professionals makes it possible to escalate even the most difficult network issues to appropriate specialists as required.
Best Microsoft Skype for Business Consulting Services
Professionals Skype for Business and SQL Server
Lync Server 2010 provides IM, Presence, voice/video conferencing, desktop sharing, and both VoIP and PSTN telephony. Lync 2010 can enhance the functionality of Exchange Server, SharePoint Server and Office or cloud-based Office 365 and simplify administration via integration with Windows AD. Lync 2010 can also reduce expenses by doing away with VoIP hardware and subscription fees, PBX systems, or conventional teleconferencing technology. Progent's certified IM and Presence experts offer online and onsite support services to assist you to maintain and troubleshoot your existing Lync 2010 environment or evaluate the advantages of upgrading from Lync to Skype for Business, which is the new version of the product family. Progent can also assist your organization to design and execute an efficient Skype for Business migration.
Remote Troubleshooting Small Business Server 2011
SBS Premium Add-on Engineer
Microsoft Small Business Server is an affordable suite of server products that provides the foundation for a feature-rich but manageable IT network. The inter-connectivity demands of the Microsoft .NET components bundled with Small Business Server 2011 requires an IT expert with hands-on background and extensive experience in planning and implementing effective end-to-end business technology solutions. Progent's Microsoft-certified consultants have broad backgrounds with the technologies built into SBS 2011 and Microsoft SBS 2008. This experience assures you success in installing, administering, and servicing IT environments powered by the Microsoft SBS suite of servers and applications.
Specialist Infor SyteLine CloudSuite Implementation
Top Ranked Infor SyteLine CloudSuite Excel Integration Specialist
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that incorporates over 25 years of background assisting manufacturing and service companies to simplify complicated supply chains and streamline key processes in order to bring products to market fast and adhere to customer schedules dependably. Progent offers the expertise of an ERP specialist with over 20 years of experience with the SyteLine/CloudSuite Industrial product family. Progent can provide remote or on-premises services that can range from as-needed advice to end-to-end solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, technical support, data conversion, Excel and SQL integration, training, and database administration.
Technology Consulting Services BlackBerry BES Server
BlackBerry Email Consultancy
Progent can provide the services of BlackBerry-premier consultants who can assist small companies to plan, manage, and troubleshoot BlackBerry technology affordably and effectively, doing away with the need for an in-house BlackBerry specialist and reducing the cost and hassle of maintaining a mobile wireless workgroup. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This breadth of knowledge, combined with Progent's proven remote service delivery model, provides small and mid-size businesses an efficient solution for integrating BlackBerry devices and software seamlessly into their information system.
Private Cloud Integration Consulting Services
24x7x365 ProSight VM Hosting Specialists
Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small or mid-size organization's servers in a solution that delivers the highest degree of availability and expandability and is also simple to transfer to any data center. ProSight Virtual Hosting and management services are based on mature virtualization architectures that allow small and midsize businesses with mixed- platform IT systems to economize dramatically on the expense of capital investments, infrastructure maintenance, and IT administration while benefiting from enterprise-class fault tolerance and an unprecedented level of vendor flexibility.
Exchange Server 2007 Integration Support
Exchange 2007 Edge Server Technology Consulting
Progent's expert support team can show you how to define and deploy a smooth in-place Exchange Server 2007 migration strategy that minimizes productivity disruption, simplifies ongoing service demands, and makes your Exchange 2007 Server easy to administer. For complex multiple server or multi-location migrations, Progent has the experience to finish your move rapidly and affordably. Progent's Exchange Server 2007 support, repair, and design services include expertise with the configuration of outside vendor add-ons to Microsoft Exchange Server 2007 and the creation of unified messaging solutions powered by Microsoft Exchange 2007 Server.
Largest wireless IP phones and Cisco Unified Communications Manager Engineer
WAP IT Services
Progent's Cisco-certified wireless technology consulting experts can help organizations to deploy, administer, and troubleshoot Cisco Wi-Fi products such as Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.
Postini Support and Help
Support and Setup Anti-Virus
Email Guard from Postini offers constantly upgraded spam and virus blocking, data filtering, and protection from email-based directory harvesting and DSA attacks. Progent is a Postini partner and support firm. If your company is too small to purchase for a standard Postini license, you can still get access to Postini’s Perimeter Manager services through Progent’s E-Mail Guard anti-spam and virus defense aggregation program. Progent’s expert e-mail security consultants can show you how to devise an email protection strategy that incorporates antispam and virus defense technologies and processes.
Small Office Computer Consultant
Small Business Network Consulting
If you have a company IT system with 10 to 50 desktop users, Progent's IT outsourcing services free your company from over-reliance on single independent consultant while giving you affordable and dependable access to high-quality network expertise. By providing IT support service when you require it, offering advanced expertise for key applications, delivering unique services such as automated server monitoring, and charging only for services you receive, Progent offers you an affordable way for optimizing the productivity of your small office network. Progent is the smart way for small organizations to create and maintain a reliable and safe information network and to benefit from quick access to the experienced support ordinarily available only to enterprises who can support a large in-house IT organization.
Microsoft Dynamics Development Group
24-Hour Business Software Design
For help creating, improving, or troubleshooting applications for Windows, any version of Linux, or for the Web, Progent’s team of programmers, database designers, and project managers can help make sure you get the project done on schedule and within budget. Progent's experienced software programmers can provide cost-effective and efficient online consulting for projects as small as creating VBA macros for Excel or as challenging as rolling out mission-critical database applications based on SQL Server or Oracle.
Remote Consulting ASA Firewall with Firepower
Network Consultant Firepower Services
Progent’s Cisco-Premier network experts offer professional PIX Firewall consulting services encompassing design, implementation and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and application policy enforcement, mutlivector threat security, and safe access services. Ranging from small, easy-to-install desktop devices for small offices and home offices to modular gigabit appliances, Cisco PIX firewalls provide a healthy level of protection, performance and reliability for information networks of all sizes. PIX firewalls are build around a hardened, purpose-built platform, PIX OS, minimizing possible OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated protection and connectivity services, including powerful application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN networking, intelligent access services, and flexible management tools. Progent’s Cisco consultants can help you choose and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Remote Workers Data Protection Support and Integration
Troubleshooting At Home Employees Data Protection
Progent can assist small and medium-size businesses to design, implement, verify and manage backup/recovery systems for work-from-home employees.
Windows Server 2016 Disaster Recovery Onsite Technical Support
Windows Server 2016 Failover Clusters Technology Consulting Services
Progent's Microsoft-certified information technology experts offer Windows Server 2016 integration consulting services to assist businesses of all sizes to design and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can help your company to assess the business value of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to take advantage of the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain clusters.
SQL Server Management Studio Integration Services
Top Quality SQL Server 2014 Backup Encryption Online Consulting
SQL Server 2014 incorporates significant improvements in key areas including performance, uptime, compliance, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory technology that works transparently with all workloads including Online Transaction Processing, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient online and onsite consulting services including system design, deployment, management, remediation, and software development expertise to help businesses of all sizes to achieve maximum business value from their SQL Server 2014 deployment.
Juniper SRX220 Router Firewall Network Install
Juniper SRX210 Router Security Firm
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Support Outsourcing wireless IP phones and Meraki APs
wireless IP phone configuration Online Support
Progent's Cisco-certified Wi-Fi technology experts can assist organizations to deploy, manage, and debug Cisco wireless products such as Aironet and Meraki Wave 2 Wi-Fi access points plus Cisco's Wireless Network Controllers.
Online Troubleshooting Automatic Network Diagrams
Network Services Monitoring On-site Support
Progent’s ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller organizations to diagram, monitor, enhance and debug their networking appliances like switches, firewalls, and access points plus servers, printers, endpoints and other devices. Using cutting-edge RMM technology, WAN Watch makes sure that network diagrams are kept updated, copies and displays the configuration of almost all devices connected to your network, tracks performance, and generates notices when issues are discovered. By automating complex network management processes, WAN Watch can knock hours off common tasks such as network mapping, expanding your network, locating appliances that require important software patches, or isolating performance bottlenecks.
Network Security Testing Juniper Networks NetScreen
Firewall Support Juniper NetScreen 5400 Firewall
Progent's Juniper-certified NetScreen engineer can help you to configure and integrate NetScreen 5200 and 5400 routers, migrate from older NetScreen products to the latest Juniper technologies, and troubleshoot network infrastructure problems in Juniper-only or mixed-technology systems.
Aironet Wi-Fi Access Point Engineer
Aironet Wireless AP Remote Support
Progent's Cisco-certified wireless networking consultants can help businesses of any size to design, deploy, manage and troubleshoot Cisco Aironet Wi-Fi AP environments to provide the performance, range, capacity, scale, security and ease of management needed for seamless connectivity between wireless and wired network infrastructure. Progent can provide efficient remote and on-premises consulting services for both end-of-life and new-generation 802.11ac Aironet APs and Progent can assist you plan and manage wireless solutions that include indoor and outdoor/industrial Aironet access points.
ProSight Private Cloud Services Engineers
Virtual Machine Hosting Engineer
Progent's ProSight Virtual hosting services provide small and midsize companies a variety of advantages such as lower capital costs, savings on operational costs, better executive focus, enterprise-class protection, enhanced fault tolerance, and business continuity.
On-site Support 64-bit Server
64-bit Server Computer Consulting
Progent’s Microsoft-certified engineers can help your organization to update your servers or desktops from 32 to 64 bits. Progent can help you to calculate the costs and benefits of upgrading to 64-bit processing, design an affordable upgrade process that minimizes business disruptions, and deliver inexpensive, expert online support to assist your organization to install 64-bit operating systems and applications on your existing computers.
information Systems Audit Symantec VPN
Firewall Network Install Symantec Raptor
Progent's Symantec consultants can help you support legacy Symantec firewall and VPN products including the Symantec Raptor and VelociRaptor family or show you how to migrate to current firewall/VPN solutions. Progent can also help you design and implement a complete security strategy that can incorporate firewall/VPN appliances and software, outsourced security and network protection services, server and application monitoring products, and formal policies and enforcement procedures. Progent has the skill to be your single resource for on-going network help, administration, training, and security expertise.
Remote Support UNIX with Windows
Windows and UNIX Consultants
If you are developing UNIX-based applications on a network that has MS Windows-based servers, desktops, and office applications, Progent can provide comprehensive IT outsourcing that allows you to focus on your field of high-value expertise without the continual hassle of managing your business network. By using automated server monitoring and by delivering online and on-site support when your company needs it, Progent offers an economical alternative for supporting an IT network that provides high dependability, protection, and performance. Progent's developer assistance offerings feature full-service information technology outsourcing, virtual server infrastructure, remote and on-premises support and repair, 24x7 monitoring, and Help Desk outsourcing.
Windows Server Essentials Services
Windows Server Essentials Consultant Services
Windows Server Essentials is an affordable, entry-level operating system that allows small organizations to transition from the older physical in-house datacenter to the modern hybrid networking paradigm that includes both local and cloud-based resources. Progent's Microsoft-certified consultants can provide budget-friendly remote consulting and technical support for Windows Server Essentials. Progent can help you to determine the possible business advantages of migrating to WS 2012 R2 and adopting a hybrid local/cloud model for your network ecosystem. Progent offers full-service project management to help you design and execute an efficient migration to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Azure Cloud platforms and services. Progent also offers as-needed consulting help, troubleshooting, and customized training.
Google GCP Cloud integration Consulting Services
Google Cloud VPN Consultant Services
Progent offers affordable remote and onsite consulting to assist businesses of any size to move any part of their critical IT resources to Google Cloud Platform (GCP). This can save management hassle and equipment costs and enable access to Google's cutting edge AI and machine learning tools. Progent can assist you with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness evaluation, architectural design, testing, configuration, administration, performance optimization, licensing management, backup/restore mechanisms, and security and compliance.
ProSight Virtual Machine Hosting Consultants
Virtual Machine Hosting Consulting
Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small organization's production servers in an environment that delivers the highest degree of dependability and expandability and is in addition simple to migrate to another host. ProSight Virtual Hosting and management options are built upon mature virtualization architectures that allow small and midsize businesses with multi- platform environments to save dramatically on the expense of capital investments, system maintenance, and network administration while benefiting from enterprise-class reliability and an unmatched level of vendor flexibility.
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