Anaheim Work from Home Employees Solutions Consulting Experts
Help Desk Solutions Consulting
Enlarging your remote workforce can have a major effect on network architecture, security/compliance, and company processes. Progent has two decades of background assisting SMBs to plan, configure, manage, tune, and debug IT networks that support work-from-home employees. Progent can help your Anaheim company to select the right tools and follow leading practices in creating and maintaining a safe virtual solution for teleworkers that promotes teamwork and delivers top business value. Progent can provide support services that go from on demand expertise for helping you past challenging technical roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.
Progent can help Anaheim, California businesses to with any facet of creating a high-functioning remote work ecosystem by providing network infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Call Desk outsourcing, data security, backup/restore solutions, and unified management.
Help Desk Services for Telecommuters
An emergency, enterprise-wide changeover to a teleworker workforce, which could be driven by an epidemic or as a component of a disaster recovery/business continuity process, can overwhelm even a well-staffed in-house Call Desk. Progent's Help Desk Call Center services make it possible for organizations of any size to outsource or supplement their Help Desk Call Center by using Progent's online Technical Response Center team.
- Progent's Standard Help Desk Call Center support services leverage Progent's extensive network of online IT support specialists along with world-class ticketing and tracking software to provide an economical, modern Help Desk. Progent's Standard Help Desk Services offer a comprehensive solution that handles all aspects of online Level 1 desktop technical support from help requests through trouble ticket generation, screen sharing, problem resolution, and reporting. A browser-based User's Service Portal allows at-home employees to monitor or edit their current trouble tickets, add details, and upload screenshots or relevant files. Technical support services are provided at a substantial price reduction off Progent's normal Level 1 desktop support charges, and Progent makes available the option of rapid escalation to Level 2 and Level 3 support experts to resolve advanced problems. For more information, go to Progent's Standard Helpdesk Services outsourcing for small businesses.
- Progent's Call Center Supplemental Service enables your business to expand your existing Call Desk team by splitting delivery of Call Center support services seamlessly between your regular IT support organization and Progent's nationwide pool of PC support engineers and subject matter specialists. Progent's shared Help Desk service is based on a co-sourcing support model utilizing the number one professional services automation platform for managing help requests and trouble tickets, assigning ownership, monitoring progress, and producing management reports. To learn how Progent's Call Center Augmentation Services can help your business to deliver world-class technical support to your from-home workers, visit Progent's Support Desk supplementation Services.
Contact Progent for Telecommuter Support Services
To contact Progent about creating and maintaining an efficient work-from-home environment for your Anaheim, California organization, phone
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Check Point VPN-1 Information systems Security Outsourcing
Check Point 1000 Firewalls Cybersecurity Consultancies
Progent's Check Point consultants can help you choose and deploy Check Point Firewall and VPN software and hardware powered by Check Point's technology to provide an affordable and effective security defense for your corporate network. Progent can also show you how to configure other Check Point technologies including ZoneAlarm and Check Point UTM-1 firewalls with security products from other suppliers and provide a central stop for on-going network support, maintenance, education, and design expertise.
ProSight Automatic Patch Management Professionals
Top Quality Network Engineer Server and Desktop Monitoring and Reporting
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that uses advanced remote monitoring and management techniques to keep your network operating at peak levels by checking the health of critical assets.
Security Penetration Testing Secure
Biggest Cybersecurity Penetration Testing Cybersecurity Companies
Stealth penetration testing is a key part of any comprehensive network security plan. Progent's security experts can perform thorough penetration tests without the awareness of your company's in-house IT staff. Unannounced penetration checking shows whether current security monitoring systems such as intrusion detection alerts and event log analysis are properly configured and consistently observed. Progent can implement continuous automatic PEN testing to map your internal and external attack surface and to detect ways that vulnerabilities, unsafe configurations, stolen credentials, missing patches, and dangerous IT product defaults can be combined by hackers into the multi-front attacks common to modern variants of ransomware.
24x7x365 Consultant Services NetDocuments Troubleshooting
NetDocuments ndThread Services
NetDocuments (NetDocs) is a cloud-based document management system (DMS) designed for law practices. Progent offers online access to NetDocuments consultants to help your law firm to design, configure, manage, tune, or debug a document management system (DMS) environment powered by NetDocs.
Web Application Security Testing Professionals
Cybersecurity Vulnerability Assessment Professional
Progent offers several security service bundles intended to deliver larger enterprises an impartial and thorough network security audit from a team of certified security consultants. All Progent's security assessment bundles feature a suite of procedures including network scans from inside and from outside your company security perimeter, expert analysis of scan results by certified security engineers, production of a report explaining the findings, plus a live high-level executive summary and a detailed live outbrief for in-house IT administrators.
WLAN controller Online Help
Wave 2 Wi-Fi controller Remote Technical Support
Cisco's Catalyst line of wireless controllers simplify the management of Wi-Fi networks by unifying the configuration and control of wireless access points, tuning wireless throughput by limiting the impact of RF congestion, improving wireless availability with rapid failover, and strengthening data security by identifying threats and filtering traffic content according to user type and location. Progent can help you to deploy Cisco wireless LAN controller appliances to manage Wi-Fi LANs of any size. Progent can assist you to administer and troubleshoot your current Cisco-based Wi-Fi solution or implement a smooth upgrade to Cisco's latest wireless controller technology.
Consulting Meraki MR72 Access Point
After Hours CCIE Expert Certified Meraki 802.11ac AP Migration Remote Support
Progent's Cisco Meraki Wi-Fi access point experts provide online and on-premises support services to assist organizations of any size to design, install, manage, upgrade or debug Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can help your business to configure and support Cisco's Meraki-based wireless infrastructure for sites that can range from a teleworker's home or a remote office to a campus or a multi-site enterprise. Progent can also help you to configure additional Cisco products including Catalyst and Nexus switches, routers and ASA firewalls to build a cohesive network infrastructure that delivers the same access, performance, security, manageability and availability for wired and Wi-Fi clients regardless of their location or computing device.
ProSight Virtual Hosting Services
Private Cloud Integration Consultancy
Progent's ProSight Virtual hosting services provide small businesses a range of advantages including reduced capital expenditures, savings on operational costs, improved executive focus, enterprise-class protection, enhanced availability, and business continuity.
Cisco CCNP Remote Support Job
Freelance Jobs Microsoft Consultants
Progent is looking for a variety of on-staff employees such as motivated Microsoft Certified Systems Engineers; network consultants with Cisco CCDP or CCIE certification; and consultants for fault-tolerant system architecture with experience in mobile connectivity, wireless networking, non-stop environments, business continuity planning, data preservation, and virtual servers. Progent is also looking for workstation support experts, off-site service professionals, and CISSP or CISA accredited security professionals. We are also hiring experienced managers able to operate efficiently in Progent's high-growth, virtual office model. Progent contracts independent professionals with in-depth expertise and field background in crucial information technology areas outside our primary technical focus. Our Experts Group employs contractors who offer advice and development services for line-of-business applications that include MRP, Enterprise Resource Planning, or CRM; have deep knowledge of popular platforms such as Linux, Macintosh, or Solaris, or offer expert help in technologies such as telecommunications, web development, Electronic Data Interchange, web commerce, or dbm programming. Freelance contractors certified by us cooperate with Progent's full-time consultants to deliver comprehensive IT services for small and midsize business networks.
Linux, Windows Engineers
Consultant Linux with Windows
If your business network mixes Linux technology with Windows, Progent can help you to integrate your computers into a unified network that allows all your operating systems to run side by side for easy management, transparent information exchange, high reliability, superior throughput, and tight protection. Progent's UNIX/Linux and Windows coexistence assistance services feature IT architecture configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, remote network support and repair, in-person technical support, and Helpdesk services.
Microsoft Windows 2003 Remote Consulting
Windows 2003 Server Integration Support
Progent's Microsoft-certified Windows 2003 Server consultants offer network help and expert consulting for the entire line of Microsoft .NET Servers, Microsoft Windows 2003 Server, and Windows Server 2000. Progent's Microsoft Windows Server 2003 upgrade, configuration, administration, and maintenance offerings include system design, deployment, project management, on-premises and remote technical support and troubleshooting, Help Desk services, CISM-certified security services, turn-key outsourcing, and cost-effective co-sourcing.
Ekahau Predictive Wi-Fi Site Modeling Online Help
Ekahau Onsite Wi-Fi Site Survey Remote Support
Progent's Ekahau-certified Wi-Fi consultants can assist your business to design, deploy, optimize, manage and debug a Wi-Fi solution optimized for your facilities. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for onsite RF analysis.
After Hours Configuration Microsoft 365 integration with on-premises environments
Exchange Online Archiving Configuration
Microsoft has made a strong effort to enable transparent hybrid networks that combine Microsoft 365 and local Exchange deployments. This permits you to have certain Exchange mailboxes hosted on your on-premises datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can assist you with any facet of designing, implementing and debugging your hybrid Microsoft 365 Exchange solution. Progent's Exchange specialists can deliver as-needed support to help you through stubborn technical issues and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange initiative is successfully completed on time and on budget.
Support and Help Telecommuting
Helpdesk for At Home Workers Support Outsourcing
Progent has 20 years of experience assisting small and mid-size companies to design, deploy, tune, administer, and troubleshoot computer networks that incorporate teleworkers.
Design Certified Information Systems Security Professional (CISSP)
MCAD Outsourced IT Services
Progent provides customers access to engineers who have earned some of the computer industry's most prestigious credentials. Progent thinks that clients have the right to be sure that their IT support consultants have formal training plus extensive real-world backgrounds so that Progent's customers can use Progent's support with trust. Often, vendor credentials like the Cisco Certified Internetwork Experts confers priority for significantly better vendor assistance than is available to non-certified service providers, enabling Progent to offer customers a better class of IT service. In other cases, major credentials such as CISA or ISSAP for network security can help corporate customers to show compliance with regulatory demands by using the assistance of recognized IT professionals.
At Home Workers VoIP Network Consulting
Telecommuter VoIP IT Services
Progent can assist small and mid-size companies to set up IP voice solutions to provide their at-home workforce the benefit of transparent access to the corporate phone system.
Microsoft Small Business Server 2011 Online Technical Support
SBS 2011 On-site Technical Support
Microsoft Small Business Server (SBS) is a low-cost collection of server products that offers the basis for a feature-rich but manageable information. The integration demands of the Microsoft .NET functions bundled with Small Business Server calls for a network expert with real-world expertise and extensive knowledge in planning and building effective end-to-end information technology solutions. Progent's Microsoft-certified consultants have broad experience with the technologies incorporated in SBS 2011 and Microsoft SBS 2008. This experience assures you success in installing, administering, and troubleshooting network solutions powered by the Microsoft SBS suite of servers and programs.
Fault Tolerant Inter-Office Connection Engineer
Emergency Fault Tolerant Mutli-location Network Technical Support
Progent's Disaster Recovery/Business Continuity specialists offer extensive backgrounds assisting small and mid-size organizations to reduce network downtime by providing cost-effective remote consulting support for disaster recovery/business continuity (DR/BC) planning, high-availability IT architecture, data backup and restore solutions, and transparent system maintenance. Progent's business continuity consultants can assist you to plan and test an efficient business continuity plan that aligns with your business goals and IT budget. Progent's disaster recovery specialists can help you to design, implement, and maintain resilient technologies including non-stop Internet access, virtualization, clustering, network load balancing, continual off-site backup, and multi-location hot backup centers.
System Center 2016 Security and Compliance IT Consulting
System Center 2016 and Skype for Business Integration Technical Support
Small to mid-sized companies can now enjoy all the benefits of Operations Manager 2007 and also have fast access to Progent's Microsoft and Cisco Certified network consulting professionals. With Progent's economically priced IT service packages, small and midsize organizations can choose a simple Microsoft System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to offer small company networks world-class reliability, security, and productivity.
Configuration ProSight Windows Desktop Management
Remote Server Management IT Consultant
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that uses advanced remote monitoring and management techniques to keep your network running at peak levels by tracking the state of vital assets.
Microsoft MCSA Full-Time Job
Subcontractor Jobs Microsoft Certified
Progent wants to find staff-level, solutions-oriented Microsoft accredited engineers with Microsoft Certified Systems Engineer certification; Cisco certified system consultants who have Cisco CCNP or CCIE certification; security consultants with CISSP or CISM or comparable security credentials; and high-end network architecture experts with a background in mobile solutions, wireless networking, service continuity, disaster recovery, data preservation, and virtual servers. Progent also is looking for professionals to join our staff of help desk support specialists and off-site troubleshooting professionals. Also, Progent is seeking talented administrators able to operate productively in Progent's fast-paced, virtual office environment.
Network Consultant Exchange 2016 Upgrade
Microsoft Exchange 2016 Migration Remote Support
Progent can help you in all facets of your migration to Exchange Server 2016 including planning high availability (HA) infrastructure for a local, cloud-based or hybrid deployment; licensing requirements for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization design; determining storage capacity required for your virtual machines, databases and logs; setting up hardware load balancing for high-availability client access services; designing, setting up and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
24-7 Ransomware Recovery Consultant
ProSight Managed Services Specialist
Progent's ProSight family of managed IT services are geared to offer businesses who have minimal in-house network support teams with low-cost help from world-class management platforms and technical experts. Advantages of Progent's ProSight catalog of managed services include predictable network maintenance expenses, automation of common management processes, continual adoption of new information technology, smooth transition from older systems to up-to-date solutions, close fit between computer technology with business goals, guidance from seasoned IT consultants, and allowing management to focus on business rather than fast-evolving information technology.
Remote Consulting ProSight Next Generation Endpoint Protection
Technology Professional ProSight ASM Endpoint Protection
Progent's ProSight Active Security Monitoring (ASM) utilizes cutting edge behavior machine learning tools by SentinelOne to defend endpoint devices as well as servers and VMs against familiar and novel ransomware crypto-worms such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Work at Home Collaboration Consulting Services
Online Support Services At Home Workers Collaboration
Progent can assist small and mid-size businesses to implement collaboration applications to allow their teleworkers to engage in positive interaction with fellow workers and customers.
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