Anaheim Offsite Workforce Solutions Consulting Partner
Help Desk Solutions Consulting Experts
Enlarging your remote workforce may have a significant effect on network infrastructure, security/compliance, and company culture. Progent has 20 years of background assisting SMBs to design, deploy, administer, tune, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Anaheim company to select the appropriate tools and adhere to best practices in building and operating a secure virtual solution for telecommuters that promotes teamwork and delivers maximum value. Progent offers services that go from on demand expertise for getting you over challenging IT roadblocks to comprehensive project management to help you carry out business-critical initiatives.
Progent can assist Anaheim, California companies to succeed with any facet of creating a high-performing work-from-home environment by delivering infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk outsourcing, cybersecurity, backup/restore solutions, and centralized management.
Help Desk Call Center Support for At-Home Workers
A sudden, enterprise-wide switchover to a from-home workforce, which might be activated by an epidemic or as an element of a disaster recovery preparedness plan, can overstretch even a high-performing in-house Help Desk. Progent's Help Desk Call Center services allow businesses of any size to outsource or supplement their Call Desk with Progent's remote Technical Response Center team.
- Progent's Standard Help Desk services utilize Progent's nationwide team of online technical support specialists combined with enterprise-class ticketing and follow-up technology to offer an economical, modern Help Desk Call Center. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all aspects of remote Level 1 desktop support from help requests through ticket creation, desktop sharing, issue resolution, and incident reporting. A browser-based User's Service Portal enables telecommuters to track or revise the status of their current trouble tickets, add details, and append screenshots and relevant files. Support services are provided at a significant price reduction off Progent's normal Level 1 technical support charges, and Progent offers optional rapid escalation to Level 2 and Level 3 IT experts to deal with complex issues. To learn more, go to Progent's Standard Helpdesk Services outsourcing for small and mid-size businesses.
- Progent's Help Desk Augmentation Service enables your business to supplement your existing Call Desk organization by sharing delivery of Help Desk Call Center support services transparently between your regular IT support organization and Progent's extensive pool of PC support technicians and subject matter experts. Progent's shared Call Center service uses a collective support solution based on the number one professional services automation (PSA) platform for managing help requests and ticketing, assigning ownership, monitoring progress, and producing reports. To learn how Progent's Help Desk Call Center Supplementation Services can enable your company to deliver world-class desktop support to your at-home employees, refer to Progent's Help Desk Call Center augmentation Services.
Contact Progent for At-Home Worker Expertise
To contact Progent about creating and managing a productive telecommuter solution for your Anaheim, California company, phone
An index of content::
Altaro VM Backup Scheduling Support Outsourcing
Altaro VM Backup Cloud Management Information Technology Consulting
Altaro VM Backup software from Hornetsecurity provides small organizations a reliable and affordable solution for backing up and restoring Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for on-premises, offsite, multi-site, and cloud-hosted environments and also supports low-cost cloud backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of remote or onsite services to help you to plan, deploy, manage and debug a comprehensive backup/restore solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/restore service based on Altaro VM Backup software.
Windows Server 2022 integration Support and Help
Outsourcing Windows Server 2022 Disaster Recovery
Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your organization to plan and carry out a cost-effective migration to Windows Server 2022 using an on-premises network architecture or a hybrid model that combines cloud-hosted Windows Server Online with an on-site implementation of Windows Server 2022.
System Center 2016 Support and Integration
SCDPM 2016 IT Consultants
Small to mid-sized companies can now get all the advantages of Microsoft System Center Operations Manager and also have quick access to Progent's Microsoft Premier IT consulting experts. With Progent's affordably priced network service packages, small and midsize businesses can select a basic System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer small company information systems world-class availability, protection, and performance.
Power BI Management Contract Programmer
Power BI Integration Programming Firms
Progent's Power BI experts can assist you to design, install, manage, enhance or debug your Power BI solution. Progent's database experts can help you to organize your target data for Power BI reports and dashboards. Progent can show you how to build and manage an on-premises, cloud, or hybrid network model for Power BI.
24/7 Troubleshooting Small Business Network
Troubleshooting Small Office
If you have a small business network with 10 to 50 network clients, Progent's network outsourcing services save your organization from dependence on an individual independent consultant while giving you affordable and reliable access to enterprise-class network expertise. By delivering IT consulting help when you need it, offering specialized expertise for key technologies, offering value-added services such as automated server monitoring, and billing only for services you use, Progent gives you an economical way for maximizing the productivity and profitability of your small business information system. Progent is the intelligent way for small businesses to build and maintain a robust and secure IT system and to benefit from quick access to the skilled help ordinarily restricted to businesses who are able to afford a sizeable in-house IT organization.
24x7x365 MRTG for Linux Engineers
Nagios Online Technical Support
Network monitoring typically involves tracking a network's resource utilization in order to identify throughput bottlenecks or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring tools that run under Linux and can be used to observe multi-OS environments where UNIX and Windows operate together. Progent's system support consultants can show you how to use both these programs to optimize and repair your network. Progent's Linux consulting services offer small businesses and developers help with administering and supporting UNIX and Linux networks that work with Microsoft-based products.
24/7/365 Technology Consulting Services Telecommuter Solutions
Teleworker Integration Network Consultant
Progent has two decades of experience assisting small and medium-size businesses to design, deploy, optimize, administer, and troubleshoot computer networks that support telecommuters.
Technology Consulting Services Windows Server 2012 R2
Consultants Windows Server 2012R2 upgrade
Progent's Microsoft-certified consultants can help you to assess the business value of Windows Server 2012 R2 for your organization, create test environments and rollout plans, tune your network for local, multi-site, cloud-based, and hybrid environments, train your IT management team, develop an enterprise-wide security plan, automate network administration, help with creating applications, and generate and test a DR/BC plan.
Virtual Server Administration Website Integration
Windows Server 2012 R2 Hyper-V 3.0 Professionals
Microsoft Windows Server 2012 R2 Hyper-V enhances virtualization in key areas such as secure multitenancy, agile infrastructure, cloud support, expandability and performance, and fault tolerance. Progent's Microsoft-certified consulting experts can help your company to benefit from Windows Server 2012 R2 Hyper-V to install and manage virtual servers to reduce IT costs and improve productivity.
Juniper SA Series SSL VPN Security Consultancy
Network Security Evaluation Juniper SA700 SSL VPN
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Exchange 2007 Server Specialist
Exchange 2007 Server Specialist
Progent's expert support team can help you design and implement a smooth in-place Microsoft Exchange 2007 upgrade plan that avoids network disruption, reduces ongoing service requirements, and makes your Exchange Server 2007 easy to manage. For complicated multiple server or multi-site upgrades, Progent has the background to finish your project quickly and economically. Progent's Microsoft Exchange 2007 help, repair, and design offerings include expertise with the integration of third-party add-ons to Exchange 2007 Server that are best aligned to your business goals.
Solaris with Windows Professionals
UNIX with Windows Computer Consultant
If your business has a UNIX, Linux, or Solaris network or a mixed-platform IT environment, Progent's CISA and CISSP-premier security specialists can assist your whole organization in a wide array of security topics such as security administration procedures, security architecture and models, access control systems and techniques, software development security, business processes security, hardware security, communications, network and Internet security, and workplace recovery preparedness. CISA and CISM define the core competencies and worldwide standards of knowledge that network security professionals are required to master. These accreditations give IT management the assurance that consultants who have earned their CISA or CISSP certification have the background and theory to deliver world-class security support and consulting services.
Specialist ProSight Spam Filtering
ProSight Email Data Leakage Prevention Consult
Progent's ProSight Email Guard solution uses the technology of top information security vendors to deliver web-based control and comprehensive protection for all your email traffic. The powerful structure of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's cloud filter serves as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This reduces your exposure to inbound threats and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a deeper level of analysis for inbound email. For outbound email, the onsite gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall.
Expert Microsoft Certified Application Monitoring Online Support
Operations Manager Consultant
Remote continuous network monitoring, proactive alerts, and periodic reports are vital to preserving the proper operation of your network and eliminating preventable and expensive disruptions. Remote Monitoring and Management solutions have progressed to the point that businesses of any size can afford a level of network stability that was once reserved for enterprises. Progent offers several Remote Monitoring and Management (RMM) options delivered as economical service packages created to assist you to identify and fix a an array of IT network issues before they get big enough to hurt productivity.
Cisco Firesight Management Technology Consulting Services
Cisco Firesight Management Consulting
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance improvement compared to Cisco's popular ASA 5500-X firewalls and offer centralized control of modern security features like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can assist you to design and execute an efficient upgrade to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower appliances with Cisco's security services to create and centrally control network environments that include local offices, data centers, and cloud resources.
Cisco RADIUS Security Setup and Support
VPN Network Consultants
Progent's Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or mid-size business deploy and support Cisco's security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both remote access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are easy to administer and offer the versatility to expand with your growing business requirements. Progent's Cisco-Premier network experts support Cisco's complete line of products aimed at preventing data pilfering, virus and worm assaults, DDoS attacks, and other security risks to your information system. Progent can show you how to deploy Cisco products to get safe access, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a centralized client access control foundation for user certification, permissions, and accounting from a graphical Web interface.
Technical Consultant Firepower Management Center
24x7 Setup and Support ASA 5500-X Firewall
The latest generation of Cisco ASA 5500-X Family of firewalls with Firepower Services provide substantially more value than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-certified CCIE network consultants can help you to maintain your legacy PIX or ASA 5500 firewalls or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, deploy, tune, manage and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.
Support Call Center Sharing Economics
Shared Helpdesk Economics On-site Support
Progent's Help Desk management and co-management services help companies to save money and enhance productivity.
Emergency Hornetsecurity Altaro M365 Mailbox Backup Consultant Services
Specialist Altaro Microsoft 365 Total Mailbox Backup
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files stored on your company's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows laptops and desktops.
Microsoft Exchange Server 2000 Migrations
Information Technology Outsourcing Companies EMail Virus
Progent's Microsoft-certified consultants average more than 10 years of experience delivering email solutions for companies that range from small offices to large enterprises. Progent provides affordable support for all versions of Exchange Server to strengthen email and virus protection, design fault tolerant email environments, and implement off-site and wireless email connectivity. Progent's Exchange consulting services can help you in planning and carrying out a migration from an outdated SMPT server or unsupported Microsoft Email software such as Exchange 2003 to Exchange Server 2019. In addition offers integration help for Windows 10 and Windows 11 desktops running Office Outlook and can show you how to integrate Outlook Web App for all major web browsers. For e-mail virus protection, spam filtering and data data leak prevention, Progent offers Email Guard email filtering and encryption.
Microsoft Certified Support and Setup SharePoint Server
Microsoft Office SharePoint Server 2019 IT Consulting
Progent's Microsoft-certified experts can provide small and midsize companies IT consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, teams and data. SharePoint Portal Server provides a common location for your workers or clients to connect to, organize, distribute and manipulate useful data, documents, and applications and to interact with one another. It allows faster and better decisions, more efficient sharing across teams and more economical business practices. The primary objective of SharePoint Server is to bring together, in a productive way, all of the many sources of knowledge available within and without a business network. Windows SharePoint Services connect employees, customers, workgroups and major tasks with the knowledge they've created in a way that makes data convenient to find, retrieve and re-use.
Business Edition 6000 Consultant Services
Consultant Services Unified CM SIP gateway
Cisco Unified Communications Manager, previously branded CallManager, is the center of Cisco's collaboration portfolio. Unified CM and Cisco Unified Communications Manager Express (CME) provide a borderless IP-PBX by integrating with apps that include Unified Communications Manager IM and Presence Service, Cisco Unity Express for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact center. Progent's Cisco-certified consultants offer effective and affordable remote and on-premises expertise to help organizations of all sizes to build and maintain CUCM environments by providing Cisco Unified Communications Manager configuration and troubleshooting services that add maximum productivity. Progent's consultants can assist with any facet of Unified CM setup and troubleshooting in areas that include integrating Cisco Voice over IP phones and Video phones, reviewing dial plans, setting up SIP connections and PSTN calling, installing ISR routers with CUBE VoIP networking support, creating UCS server clustering systems for survivability, capacity planning, and integration with Exchange Server and Skype for Business.
Email Link Protection Specialists
Consultant Services Email Image Spam Protection
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to provide web-based control and world-class security for your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service combines cloud-based filtering with an on-premises gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter serves as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to inbound attacks and conserves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a further layer of analysis for inbound email. For outbound email, the local gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter.
Infor SyteLine CloudSuite Doc Trak Consultant Services
Infor SyteLine CloudSuite Production Control Consult
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that incorporates more than 25 years of experience assisting manufacturing and service organizations to simplify supply chains and improve the efficiency of key business processes to get products to market quickly and adhere to customer commitments consistently. Progent can provide the skills of an ERP consultant with more than 20 years of background working with the SyteLine/CloudSuite Industrial product family. Progent offers remote or on-premises services that can range from as-needed advice to comprehensive solution design and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, customization, Configure/Price/ Quote, web site integration, debugging, ETL, Excel and SQL integration, training, and database administration.
Fortinet NGFW Firewalls IT Consultants
Specialist Fortinet 80 Series Firewalls
Fortinet next-generation firewalls (NGFWs) are leaders in delivering top performance for encrypted data inspection. Progent's Fortinet firewall experts can help your business to configure your Fortinet FortiGate firewalls to protect all your IT assets at the enterprise edge, within the data center core, at branches, and at the cloud edge.
Planning Phase: Design and Architecture Proposals Tech Support Outsource
Developing Phase: Pilots Network Admin Companies
When conducting consulting tasks for corporate clients, Progent follows a phased methodology based on specified milestones so as to meet budgetary, timing and engineering goals while reducing business disruption. Progent's Enterprise Services Methodology follows accepted project management standards based on the best practices described by the Microsoft MSF methodology which specifies requirements definition, design proposals, test models, design adjustments, and expert deployment. All phases are documented to provide a detailed summary of technical services delivered and to assist in downstream system maintenance.
CISSP Certified Security Setup and Support Microsoft Windows 7 Evaluation
Remote Windows 7 64-bit Upgrade Help
Progent's Microsoft certified consultants can assist your company to evaluate
Meraki Wi-Fi 6 AP Migration Computer Consultant
Urgent Meraki Traffic Shaping Technology Consulting
Progent's Cisco Meraki wireless access point experts provide online and onsite support services to help organizations of any size to plan, deploy, maintain, upgrade or repair Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist your business to configure and manage Meraki-based wireless networks for environments that can range from a teleworker's home or a branch office to a campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco products such as Catalyst and Nexus switches, ASR routers and ASA firewalls to build a seamless ecosystem that delivers the same connectivity, responsiveness, security, ease of management and availability for wired and wireless users irrespective of their mobility or device.
Two-factor Authentication (2FA) Online Help
Setup and Support Duo Two-factor Authentication
Progent's Duo service plans utilize Cisco's Duo technology to defend against password theft through the use of two-factor authentication. Duo enables one-tap identity confirmation with iOS, Google Android, and other out-of-band devices.
Windows, UNIX, Solaris Remote Consulting
UNIX with Windows Support and Help
Progent's UNIX family support services offer small businesses and developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of expertise provides you with a convenient single source to help you build and maintain a protected and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Select Topic: