Anaheim At Home Workers Configuration Support and Consulting
Help Desk Solutions Consulting Experts
Expanding your at-home workforce can have a major effect on IT architecture, security/compliance, and corporate culture. Progent has 20 years of background assisting businesses of all sizes to design, configure, administer, optimize, and debug IT networks that support a remote workforce. Progent can help your Anaheim company to pick the right tools and follow leading practices in building and operating a safe virtual solution for telecommuters that facilitates collaboration and delivers maximum value. Progent can provide services ranging from on demand expertise for getting you over occasional IT bottlenecks to comprehensive project management or co-management to help you carry out mission-critical tasks.
Progent's consultants can help Anaheim, California organizations to with any aspect of building a high-performing telecommuting environment by providing network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk services, cybersecurity, backup/restore solutions, and centralized management.
Help Desk Call Center Services for Telecommuters
A rapid, company-wide switchover to a from-home workforce, which could be driven by a pandemic or as an element of a disaster recovery/business continuity plan, can overstretch even the most efficient internal Call Center. Progent's Call Center services allow organizations of any size to outsource or augment their Support Desk with Progent's online Technical Response Center services.
- Progent's Standard Call Center support services utilize Progent's extensive team of online IT support experts combined with world-class ticketing and follow-up software to provide an affordable, modern Help Desk. Progent's Standard Help Desk Services provide an end-to-end solution that addresses all facets of remote Level 1 desktop technical support from initial help requests to trouble ticket creation, screen sharing, issue resolution, and incident reporting. A web-based User's Service Portal allows telecommuters to track or update their current trouble tickets, enter information, and upload screenshots and attachments. Technical support services are provided at a significant price reduction off Progent's normal Level 1 desktop service rates, and Progent makes available optional fast hand-off to Level 2 and Level 3 IT experts to resolve advanced issues. To learn more, see Progent's Standard Helpdesk Services outsourcing for small companies.
- Progent's Support Desk Supplemental Service enables your company to augment your existing Support Desk team by splitting delivery of Call Desk support services transparently between your regular support staff and Progent's extensive team of PC support engineers and subject matter specialists. Progent's shared Support Desk service uses a co-sourcing support solution utilizing the leading professional services automation tool for managing service requests and ticketing, establishing ownership, tracking progress, and producing reports. To learn how Progent's Call Center Supplementation Services can help your business to provide world-class desktop support to your teleworkers, refer to Progent's Help Desk Call Center augmentation Services.
Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing an efficient work-from-home environment for your Anaheim, California company, phone
An index of content::
Network Specialist Remote Branch Office
Multi-site IT Management
For large organizations, Progent can supplement in-house IT groups by providing world-class background in supporting key Microsoft and Cisco technologies. Progent's certified professionals can provide Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint Server experience, and Microsoft SQL Server help. For the nationwide or worldwide businesses with branch offices, Progent can act as a transparent nearby supplement of enterprise IT management. Progent’s enterprise consulting services include company-wide security, remote branch office support, network design, Sarbox conformance, project planning, and world-class support for multiple location network environments based on Enterprise Windows 2000. Progent can provide on-site consultants and technicians to help with a campus relocation or office move, or a network designer to help with building or using an Internet Data Center or Hosting Facility.
Online Microsoft Office 365 Training Consultants
Live Online Office Word Train
Progent offers customized online instruction for popular desktop apps and environments including Office and Office 365 Excel, Word, Access and Outlook plus Adobe Acrobat Writer, Photoshop, Crystal Reports, and Windows 10. Online instruction offers the benefits of traditional in-person seminars, including instant interaction between clients and trainers, but avoids the costs of transportation and the challenge of trying to synchronize the schedules of multiple workers. Offered to individuals or groups of any size, Progent's virtual instruction permits the trainer to run the class from an online office and the clients can be dispersed throughout a campus or across the the U.S. Virtual education deploys proven learning aids such as virtual white boards, real-time questions, and shared desktops. Sessions can be brief and targeted to specific subjects or extended in time and wider in scope.
SCOM 2012 Network Consultants
Top Ranked SCOM Management Packs Online Help
Progent's Microsoft-certified consulting experts have over a decade of background designing, implementing, enhancing and fixing SCOM solutions and can provide companies of all sizes expert online or onsite consulting services for System Center 2012 Operations Manager. Progent can assist your company to plan a topology for SCOM 2012 servers that delivers the performance and availability needed to monitor your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent can also help you to install and customize System Center 2012 Operations Manager management packs according to best practices for tracking network infrastructure as well as Microsoft and third-party applications and services. Also, Progent can deliver responsive remote or onsite troubleshooting to help you to remediate serious issues uncovered by System Center 2012 Operations Manager.
PC Desktop Small Office IT Consulting
Desktop Phone Support Services
Progent can deliver a variety of low-cost remote and on-premises consulting services to help you to install, administer, and troubleshoot desktops and handhelds based on Microsoft Windows, macOS/OS X, iOS, Android, or Linux.
CISM Certified Security Management Technology Professional
24-7 CISM Firewall Configuration
Progent can provide the support of CISM Certified security professionals. The Certified Information Security Manager (CISM) committee defines the core capabilities and worldwide standards of performance that IT security professionals are expected to master. CISM gives business management the confidence that consultants who have qualified for their CISM certification possess the experience and knowledge to deliver efficient security management and consulting consulting.
Automated Server Management Network Consulting
24-Hour Automated Desktop Management Consulting
ProSight LAN Watch is Progent’s server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management technology to help keep your IT system running at peak levels by tracking the state of critical assets that power your network environment. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your designated IT staff and your assigned Progent engineering consultant so that any potential issues can be addressed before they can impact your business.
ISSAP Certified Cybersecurity Consultant
Professionals ISSAP Certified Security Architecture
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification as a result of thorough examination and extensive work with information security design. ISSAP security experts have comprehensive understanding of access management mechanisms and methodologies, telecommunications and network security, cryptography, needs evaluation, BCP and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security specialists can assist your business with all phases of secure network architecture.
Immediate Great Plains Migration Outsourcing
Network Consulting Dynamics GP Great Plains Software
Microsoft Dynamics GP/Great Plains 2010 financial software is a full-featured business management and analytics platform that unifies information and operations throughout your business, interfaces seamlessly with other solutions, and brings together employees, clients and suppliers regardless of time or place. Designed for small to mid-size businesses, Microsoft Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 deliver functionality for financials, analytics and reporting, project management, inventory and order processing, eCommerce, HRM, customer relationship management, field service, manufacturing, retail, and online business services. Progent can show you how to install and maintain a reliable, secure computer and network infrastructure to support Microsoft Dynamics Great Plains, and can provide expert Great Plains consultants to help your business benefit from the full power of Dynamics GP 2010.
Consult ProSight Private Cloud Hosting Services
Virtual Machine Hosting Consulting Services
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small organization's production servers in a solution that gives the highest level of dependability and scalability and is also simple to migrate to any data center. ProSight Virtual Hosting and management services are based on mature virtualization technologies that allow small and midsize businesses with multi- platform IT systems to save dramatically on the expense of capital equipment, infrastructure maintenance, and IT administration while achieving world-class fault tolerance and an unmatched degree of vendor independence.
Small Business WAP321 Online Support
Small Business WAP351 Network Consultant
Cisco's Small Business family of access points are Linux-powered units intended as entry-level Wi-Fi APs for small offices. Progent's Cisco CCIE Wi-Fi network infrastructure experts can provide remote or on-premises configuration and debugging services to assist your organization to plan, configure, upgrade, tune, manage and troubleshoot Cisco Small Business Wi-Fi AP environments of any scale or architecture.
Immediate IT Consulting Wireless Bridge
Wireless Bridge Engineer
Progent’s wireless professionals can help small businesses plan, select, evaluate, install and support secure building-to-building wireless bridging products that integrate transparently into your IT network while offering a level of protection that matches or exceeds wireline connections. Progent offers expertise in wireless network technology from Cisco Aironet and Meraki, Proxim, and additional small business wireless providers and can help you select and install the wireless connectivity solutions that fit best with your company requirements.
24-Hour Information Technology Outsourcing Microsoft SQL Server
SQL Developer
SQL Server 2005 offers indispensable, familiar tools to IT professionals and network users, reducing the complexity of creating, deploying, managing, and using enterprise information and analytical programs in environments ranging from handheld devices to enterprise data systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 call for a network consulting firm with real-world experience and broad knowledge in designing and building information-based, end-to-end business IT solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work involving Microsoft technology, assures you success in planning, configuring and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
New Mexico Technology Consultancy Firm
Services Kentucky
Progent’s Technical Response Center (TRC) offers affordable nationwide extended hours online support for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support engineers provide 24x7 telephone support and online direct computer connection to troubleshoot and resolve network problems rapidly and economically.
WatchGuard Firebox M470 Firewall Technical Support Services
Firewall Audit WatchGuard Firebox M270 Firewall
Progent provides consulting expertise for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to choose, deploy, and maintain a WatchGuard Firewall appliance that aligns with your security needs and budget. Progent can help you to manage outdated WatchGuard firewalls or upgrade smoothly to current WatchGuard firewall solutions.
Jabber Remote Consulting
Open Now Jabber and Cisco TelePresence Server Support
Progent's Jabber consultants can provide online or on-premises support to assist businesses of any size to plan, implement, maintain, upgrade or debug Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent can provide in-depth support for all the technologies that go into building an end-to-end Cisco Jabber solution such as Cisco network appliances and management tools, Microsoft Office 365 apps, Windows and Mac desktops, iOS and Android smartphones, SIP trunking, Wi-Fi networks, cyber security, cloud computing, telepresence systems, PBX systems, disaster recovery preparedness, and other pieces of a modern collaboration ecosystem.
24-7 Remote Support Services SQL Server 2017 Disaster Recovery
MCSE Expert Certified SQL Server 2017 Python Technical Support
Progent's certified SQL Server 2017 consultants can assist you to plan and implement a cost-effective upgrade from your existing SQL Server environment to SQL Server 2017.
Contractor Cisco CCIE Remote
Cisco IT Service Provider
Progent's Cisco-certified CCIE network infrastructure consultants can assist your business to set up, manage, update and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall expertise, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone expertise, and CUCM/CallManager software consulting.
Network Recovery Small Offices
Small Business Network Consulting
Progent provides the services of Microsoft and Cisco-Premier IT support experts to offer customers economical ways to help businesses maximize the benefits of Microsoft and Cisco technology. For environments that range from small offices to large corporations, Progent's network engineers can show you how to improve your network's e-mail architecture, security, availability, throughput, and system management.
Biggest Mac and Cisco Security Specialist
Immediate Apple Mac Spam Filtering Engineer
Progent's CISM-certified security consultants can show you how to protect your Mac network through expert services such as performing security audits, clean up after virus and worm penetrations, setting up firewalls, implementing secure remote and mobile connectivity, installing automated programs for protection against viruses, spam, and malware, and creating a company-wide security plan adapted for the specific goals of your corporate network.
Microsoft Exchange IT Consultants
Exchange Server 2000 Upgrade Technical Consultant
Progent is one of the most experienced network support companies for integrating email and messaging solutions based on Exchange 2000 Server. Progent is skilled in helping small businesses receive the full benefits of Microsoft Exchange Server 2000 under common scenarios including updating from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and outsourcing your Exchange 2000 Server support.
Remote Support Services Microsoft Office SharePoint Server 2010
SharePoint Consulting
Progent's Microsoft-authorized consultants can help you evaluate the economic case for deploying SharePoint Server 2007, advise you on the most appropriate version of Microsoft SharePoint for your application, offer setup and integration expertise, assist you to set up MS SQL Server as a back-end database, optimize your network integrity, integrate your standard and customized application software to work with SharePoint Portal Server 2007, develop a comprehensive security strategy that incorporates portal technology, and provide troubleshooting and Help Desk services.
Microsoft Small Business Server 2000 IT Outsourcing Companies
SQL Server Computer Network Consultant
Progent's Microsoft-certified consultants offer network support and technology consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent’s consulting team can help you design, deploy, maintain and administer the entire suite of Windows .NET Servers including SQL Server, Microsoft ISA Server, Small Business Server, Exchange Server, SharePoint, Windows Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager.
Consulting Tandberg Video Conferencing
Polycom OTX Telepresence Specialists
Progent can provide the expertise of a senior specialist with years of hands-on experience configuring, maintaining, and enhancing telepresence platforms from top-tier vendors such as Cisco, TANDBERG, Polycom, and LifeSize. Progent can coordinate with your internal IT management group, your Internet Service Provider, and your telepresence platform vendor to help your company maximize the strategic value of your telepresence solution.
SQL Server 2017 Always On Availability Groups Onsite Technical Support
SQL Server 2017 Application Migration Technical Support
Progent's Microsoft-certified SQL Server 2017 experts can help your organization to design and implement a cost-effective migration from your current SQL Server environment to SQL Server 2017.
VPN Support Services
24x7 Remote Access IT Consultants
Cisco's security and offsite access products for small businesses offer a complete range of manageable security products to help safeguard your local and remote information system. Cisco's Virtual Private Network product family features routers, firewalls, intrusion detection devices and VPN concentrators. Progent's expert consulting staff includes field-proven engineers with Cisco's CCIE and Cisco Certified Network Professional qualifications who are able to help your company to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security solutions that fit most closely with your company goals.
Microsoft Certified Partner VMM 2016 Console Support and Integration
SCVMM 2016 and VMware ESXi Network Engineer
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of network monitoring and management tools and is intended to provide a centralized mechanism for deploying and managing virtualized datacenters across hybrid networks that can incorporate on-premises and hosted datacenters and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consultants can assist businesses of all sizes with any aspect of designing, implementing, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, show you how to migrate efficiently from legacy versions of Virtual Machine Manager, design processes for building and deploying VMs and hosts, implement high-availability scale-out clusters, connect your private cloud resources with public cloud services, set up virtual switches and load balancers, develop and debug PowerShell scripts, and help you assess the potential business benefits of the latest capabilities like Storage Replica and Shielded VMs. Progent's certified virtualization professionals can provide world-class Windows Hyper-V consulting and VMware ESXi support.
BSD Tech Consultant
OpenBSD Onsite and Remote Support
Progent's UNIX family consulting services offer small companies and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide range of experience offers you a convenient one-stop source to help you create and maintain a protected and reliable cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including Apple macOS and OS X, Solaris, AIX, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat, SuSE Linux, Debian GNU/Linux and Slackware.
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