Eugene Remote Workers Integration Consulting
Help Desk Solutions Consulting
Expanding your at-home workforce may have a major effect on network infrastructure, cybersecurity, and company workflows. Progent has 20 years of background assisting small and mid-size businesses to design, deploy, manage, optimize, and debug IT environments that incorporate at-home workers. Progent can help your Eugene company to pick the right tools and follow best practices in creating and operating a safe virtual office ecosystem for teleworkers that facilitates teamwork and returns top business value. Progent offers services that go from on demand expertise for getting you over occasional technical bottlenecks to full project management or co-management to help you successfully complete business-critical tasks.
Progent's consultants can assist Eugene, Oregon businesses to succeed with any facet of building a high-performing work-from-home environment by providing network infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk outsourcing, security and compliance, backup/restore solutions, and streamlined management.
Help Desk Support for At-Home Workers
A fast, company-wide switchover to a telecommuter business model, which could be activated by a pandemic or as a component of a disaster recovery plan, can overstretch even a well-staffed internal Support Desk. Progent's Help Desk services allow organizations to outsource or expand their Call Desk by using Progent's remote Technical Response Center team.
- Progent's Standard Call Center services utilize Progent's extensive team of online technical support specialists combined with enterprise-class ticketing and follow-up software to offer an economical, advanced Support Desk. Progent's Standard Help Desk Services offer an end-to-end solution that handles all facets of online Level 1 PC technical support from help requests through ticket creation, desktop sharing, problem resolution, and reporting. A browser-based User's Service Portal enables from-home workers to track or revise their active trouble tickets, enter information, and append screen captures and relevant files. Support services are provided at a significant discount off Progent's normal Level 1 technical service rates, and Progent makes available optional rapid hand-off to Level 2 and Level 3 support specialists to deal with advanced problems. To find out more, see Progent's Standard Helpdesk Services outsourcing for small businesses.
- Progent's Support Desk Supplemental Service enables your company to supplement your existing Support Desk staff by sharing delivery of Support Desk services seamlessly between your regular IT support organization and Progent's nationwide team of PC support engineers and subject matter experts. Progent's co-managed Call Desk service uses a co-sourcing support solution utilizing the number one PSA tool for handling service requests and trouble tickets, assigning responsibility, monitoring progress, and generating reports. For information about how Progent's Help Desk Supplementation Services can enable your company to deliver best-in-class technical support to your at-home employees, see Progent's Call Center augmentation Services.
Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing an efficient telecommuter environment for your Eugene, Oregon business, phone
An index of content::
Microsoft AD Professional
Microsoft AD Consulting Services
Windows Active Directory demands significant practical experience to integrate efficiently across an enterprise. Progent’s Microsoft Premier consultants are experienced in designing, deploying, and maintaining sophisticated Enterprise AD installations. Progent’s areas of expertise with Microsoft Windows Active Directory include replication issues, multi-domain partition configurations, repair of corrupted Active Directory objects, dealing with residual beta version configuration objects in production AD systems, and fixing unsuccessful configurations of AD and Active Directory-associated applications.
Integration Services Exchange 2013 DLP
Onsite Technical Support Exchange 2013 Unified messaging
Exchange Server 2013 includes significant enhancements to the functionality of Exchange Server 2010 and introduces important new features as well as a revamped structure. These enhancements favorably impact key areas including manageability, availability, security and compliance, cost of ownership, collaboration, extensibility, throughput, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting experts can assist your organization to evaluate the potential advantages of migrating to Exchange Server 2013, design a cost-effective validation and rollout plan, and train your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent also offers ongoing online consulting and management services for Exchange Server 2013.
Exchange Server Migration Consultant
Microsoft Exchange Server Migration Consultants
Progent's Microsoft-certified engineers can deliver low-cost online and on-premises support to carry out your upgrade to Exchange Server 2010, generate comprehensive documentation of your new email environment, train your IT staff and end users to get them ramped up rapidly on Microsoft Exchange Server 2010, and offer ongoing management services and technical help. Progent can also help you migrate from Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.
Careers Recruit Network Consultant
Cisco Engineering Freelancing Jobs
If you are an information technology engineer with system support expertise, joining Progent and helping Progent's customers will expand your abilities through interaction with Progent's team of motivated, high-output consulting experts. Progent's focus on providing IT consulting and technical support to small businesses will give you the chance to consult in depth with decision makers and add tangibly to the growth of dynamic organizations. Also, Our virtual office environment offers state-of-the-art tools for remote service and wireless access to help you to come up with fast fixes when you troubleshoot mission-critical problems.
Remote Workforce Endpoint Management Remote Support Services
After Hours Professional At Home Employees Endpoint Management
Progent can help small and medium-size organizations to configure unified endpoint management and monitoring platforms for maintaining endpoint devices operated by offsite workers.
Windows 10 Security Technology Consulting
Windows 10 MDT Services
Progent's Windows consultants can help organizations of all sizes to evaluate Windows 10 or to migrate to Windows 10 from an older version of Windows. Online and onsite assessment and upgrade services for Windows 10 available from Progent's consultants include ROI analysis, project coordination, application and driver compatibility testing, pilot systems, virtualization architecture, Cloud integration, mobile management and synchronization, telecommuter connectivity, security and compliance, automated deployment and management, network infrastructure optimization, wired/wireless convergence, business continuity planning, webinar training for IT support staff and end users, and post-migration consulting support.
Remote ProSight Private Cloud Hosting Services Consulting
ProSight Private Cloud Services Specialist
Progent's ProSight Virtual hosting services provide small and midsize businesses a range of benefits including lower capital expenditures, reductions in operational costs, better management focus, world-class security, enhanced availability, and business continuity.
Exchange 2013 Unified communications Computer Consultant
Technology Professional Exchange 2013 DAG
Microsoft Exchange Server 2013 incorporates major improvements to the capabilities of Microsoft Exchange 2010 and delivers powerful innovations plus a redesigned architecture. These improvements favorably impact key facets of IT including manageability, availability, security, operational costs, collaboration, expandability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to understand the potential business benefits of upgrading to Exchange Server 2013, create an efficient test and rollout strategy, and train your IT staff to maintain your Exchange Server 2013 solution. Progent can also provide affordable online consulting and support and management for Exchange 2013.
Juniper SA Series SSL VPN Network Security Test
Cybersecurity Company Juniper SA700 SSL VPN
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Exchange 2007 to Exchange 2010 Upgrade Technology Professional
Microsoft Exchange Server 2010 Migration Engineers
Progent's Microsoft-certified consultants can deliver low-cost remote and onsite help to carry out your upgrade to Microsoft Exchange 2010, produce extensive documentation of your new email environment, train your IT team and end users to get them ramped up quickly on Microsoft Exchange Server 2010, and provide continuing management consulting and technical support. Progent's consultants can also help you migrate from Exchange 2010 to Exchange Server 2013 or Exchange Server 2016.
Microsoft System Center Operations Manager IT Consultants
24x7 Network Online Help
Remote 24x7 network monitoring, automated alerts, and actionable reports are crucial to maintaining the proper operation of your IT system and avoiding preventable and costly disruptions. Remote Monitoring and Management (RMM) technology has advanced so far that businesses of all sizes can afford a level of network stability that was once limited to enterprises. Progent offers a variety RMM solutions available as low-cost services created to assist you to identify and resolve a an array of network issues before they get big enough to hurt your business.
Systems Management Server IT Consultants
Integration Microsoft SMS Server
Progent’s Microsoft-certified consultants provide small and medium size companies world-class consulting services for SMS Server 2003 and System Center Configuration Manager 2007, Microsoft's standard tools for change and configuration automation. System Center Configuration Manager is the new name for the change management solution formerly known as SMS Server. System Center Configuration Manager offers a range of new features to Systems Management Server 2003 including full automation, integrated Vista Windows Server 2008 support, quarantine support, and boot image management. Progent’s Microsoft certified consulting professionals can help you use SMS or Configuration Manager 2007 effectively for streamlined operating system and application installation, security patch administration, software metering, and software license reconciliation. Progent's engineers can also assist you to move efficiently from Systems Management Server 2003 to System Center Configuration Manager 2007.
24-Hour Microsoft Experts Failover Clustering Windows 2008 Network Consultant
Microsoft Windows Failover Cluster Onsite Technical Support
The server cluster feature set built into the Datacenter and Enterprise editions of Windows Server 2008 has been radically re-engineered to simplify the installation, configuration, and management of server clusters that provide improved levels of network dependability, security, efficiency, and versatility. New or enhanced features include cluster verification, revamped configuration and deployment, improved cluster management, redesigned cluster infrastructure for maximum availability, better security and quorum models, elimination of failure points, greater storage and memory capacity, and improvements for geographically dispersed clusters. Progent's clustered server consultants can help you assess the business benefits of Windows clustering, design and execute a deployment, train your network support personnel to administer your cluster environment, deliver continuing consulting and technical help services, and create and validate a business continuity plan.
Award Winning Excel 2016 Support Outsourcing Services
Tech PowerPoint 2016
Progent's certified Office and Office 365 consultants can assist businesses of any size to incorporate Microsoft Office desktop and Office 365 apps including Office Excel, Word, PowerPoint, Outlook, Microsoft Access, Project and OneNote into a cohesive solution that provides fast return on investment and enables better business results. Progent can assist you to integrate Office or Office 365 apps with one another and with other key Microsoft technologies such as SharePoint Server, Exchange Server and Microsoft SQL Server deployed on-premises or hosted in the cloud. Progent can also help you to fix compatibility problems between various releases of Microsoft Office and offers customized online training to individuals and groups.
Consultant SQL 2008 Reporting Services
MS SQL Server 2008 On-site Support
Progent's Microsoft-Certified SQL consultants offer an array of services to assist small companies to plan, implement, administer, and troubleshoot Microsoft SQL Server 2008 solutions so that they realize the maximum business benefit from Microsoft's state-of-the-art database management platform. Also, Progent offers help with system architecture, enterprise-wide protection, and software programming to optimize the business value of your SQL Server network.
Juniper Networks NetScreen Security Contractors
Juniper Firewall/VPN Security Contractors
Progent's Juniper Networks-authorized NetScreen engineer can help your company to install and integrate NetScreen 5200 and 5400 routers, upgrade from previous NetScreen devices to the latest Juniper products, and troubleshoot network infrastructure issues in all-Juniper or mixed-technology systems.
Largest Microsoft ISA Server 2006 Computer Engineer
ISA 2006 Network Consultants
Internet Security and Acceleration Server 2006 is a comprehensive edge gateway that provides a fully integrated application layer firewall, virtual private network (VPN), and web caching solution for securing the Internet-facing applications of any organization against a wide range of attacks. Progent's certified Internet Security and Acceleration Server 2006 support professionals can help you plan, rationalize, test, implement, customize and support the Standard or Enterprise edition of ISA Server 2006 on your information system.
Microsoft Dynamics GP ERP Setup and Support
Dynamics GP Software Technical Support
Progent’s Microsoft certified consultants provide a range of consulting services for Dynamics GP. Microsoft Dynamics GP/Great Plains is a financial and ERP package built, like all Microsoft financial tools, on the expandable and popular platform of Windows technology. Microsoft Dynamics GP provides a cost-effective tool for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to install and configure, and with its segmented approach you can license only the capability you currently need, with the ability to expand users and enlarge functionality in the future. Progent’s Microsoft Dynamics GP support experts can help you deploy, configure and administer the current version of Dynamics GP or upgrade efficiently from an older edition.
Juniper SRX Series Gateway Security Firms
Juniper SRX210 Router Cybersecurity Organizations
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Exchange 2019 Edge Transport Server Remote Support Services
Exchange 2019 Compliance Specialists
Progent can help your organization in any phase of your migration to Exchange Server 2019 such as configuring Windows Server 2019 as a host for Exchange; designing high availability (HA) architecture for a local, cloud-based or hybrid deployment; moving mailboxes; planning and configuring Windows Hyper-V; configuring hardware load balancing (HLB); configuring DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft Office 365; and configuring Outlook.
Windows Server 2008 R2 IT Services
Specialists Windows 2008 R2
Microsoft Windows Server 2008 represents a major step forward in making information networks more secure and fault tolerant, simpler to virtualize and administer, faster, and able to offer a better platform for web publishing. Progent can assist your company get the most from the improvements incorporated into Windows Server 2008 by delivering consulting, troubleshooting, education, temporary staffing, network monitoring, and security services.
Web Application Security Security Consultancies
Engineer GIAC Security and Compliance Test
Global Information Assurance Certification was founded in 1999 to validate the skill of IT security experts. GIAC accreditations are recognized by businesses and government organizations all over the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists offer support for any of the security capabilities covered under GIAC accreditation including evaluating infrastructure security mechanisms, event handling, intrusion detection, web-based application security and security information and event management (SIEM) solutions.
Top Telecommuter Infrastructure Remote Consulting
Offsite Workers Network Infrastructure Support Services
Progent can assist small and medium-size companies to plan, deploy and debug the network infrastructure for work-from-home employees.
Colo Computer Engineer
24-7 Colo Integration Support
Colocation data centers make it possible for companies to share enterprise-class facilities for hosting network hardware that runs mission-critical applications and services. Progent's Microsoft and Cisco certified consultants can assist your business with all aspects of your colocation strategy such as selecting and migrating to a colocation site, designing system topology, defining hardware, on-site and on-line maintenance, setting up remote network administration, and training your support staff.
Windows Server 2019 upgrade Support and Setup
Expert Microsoft Certified Consultants Windows Server 2019 Windows Defender ATP
Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to plan and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid deployment model. Windows Server 2019 delivers major improvements in capacity, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and container support.
Microsoft Experts SCCM 2016 Endpoint Protection Consultant
Biggest SCCM 2016 Policy Settings IT Services
System Center Configuration Manager 2016 automates application and device provisioning and updating, centralizes security and compliance settings management, inventories network resources, guards against corporate data leakage, provides network health monitoring, enables safe self service, and delivers a common point of control for managing multi-operating system networks based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud experts can assist businesses of any size with any facet of designing, installing, using and repairing a SCCM 2016 deployment for local, cloud-based, or hybrid networks.
Windows Server 2019 integration Technical Support
Windows Server 2019 Storage Spaces Direct Online Help
Progent's Microsoft-certified Windows Server 2019 experts can help your organization to design and implement an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers significant enhancements in scale, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud integration, availability, and Linux support.
Microsoft SQL Consultancy
Setup and Support Microsoft SQL Server
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis solution that enables the fast development of cutting-edge high-end applications that can give your company a significant competitive advantage. SQL Server provides core support for XML and the ability to communicate across the Internet and outside the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of work supporting Microsoft integration, ensures you success in planning, installing and supporting Microsoft SQL Server solutions that are seamlessly integrated with other applications based on Microsoft's .NET environment.
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