Enlarging your at-home workforce can have a major effect on IT architecture, security/compliance, and company culture. Progent has two decades of background assisting SMBs to design, deploy, manage, tune, and debug IT networks that support at-home workers. Progent can assist your Eugene organization to select the right technologies and adhere to leading practices in building and operating a secure virtual solution for teleworkers that facilitates teamwork and delivers maximum business value. Progent can provide support services ranging from on demand guidance for getting you over occasional technical bottlenecks to comprehensive project management to help you carry out mission-critical initiatives.
Progent's consultants can assist Eugene, Oregon organizations to succeed with any facet of building a high-functioning telecommuting ecosystem by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Help Desk services, security monitoring, data protection solutions, and streamlined management.
Help Desk Call Center Services for Teleworkers
An emergency, organization-wide switchover to a teleworker workforce, which might be the result of a pandemic or as part of a disaster recovery preparedness plan, can overwhelm even a high-performing internal Call Center. Progent's Help Desk services make it possible for organizations of any size to outsource or supplement their Help Desk Call Center by using Progent's remote Technical Response Center (TRC) services.
Contact Progent for At-Home Worker Expertise
To contact Progent about creating and managing an efficient work-from-home environment for your Eugene, Oregon company, call