Eugene At Home Workers Configuration Support Services
Help Desk Augmentation and Outsourcing Consulting and Support Services
Enlarging your at-home workforce can have a major effect on IT architecture, security/compliance, and company culture. Progent has two decades of background assisting SMBs to design, deploy, manage, tune, and debug IT networks that support at-home workers. Progent can assist your Eugene organization to select the right technologies and adhere to leading practices in building and operating a secure virtual solution for teleworkers that facilitates teamwork and delivers maximum business value. Progent can provide support services ranging from on demand guidance for getting you over occasional technical bottlenecks to comprehensive project management to help you carry out mission-critical initiatives.
Progent's consultants can assist Eugene, Oregon organizations to succeed with any facet of building a high-functioning telecommuting ecosystem by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Help Desk services, security monitoring, data protection solutions, and streamlined management.
Help Desk Call Center Services for Teleworkers
An emergency, organization-wide switchover to a teleworker workforce, which might be the result of a pandemic or as part of a disaster recovery preparedness plan, can overwhelm even a high-performing internal Call Center. Progent's Help Desk services make it possible for organizations of any size to outsource or supplement their Help Desk Call Center by using Progent's remote Technical Response Center (TRC) services.
- Progent's Standard Help Desk Call Center services utilize Progent's nationwide network of remote technical support specialists combined with world-class ticketing and tracking software to provide an affordable, advanced Help Desk Call Center. Progent's Standard Help Desk Services provide an end-to-end solution that handles all aspects of online Level 1 PC support from help requests through ticket generation, desktop sharing, problem resolution, and incident reporting. A browser-based User's Service Portal allows at-home employees to check or revise their current tickets, add details, and append screen captures or attachments. Technical support services are provided at a substantial discount off Progent's ordinary Level 1 desktop support charges, and Progent makes available the option of fast escalation to Level 2 and Level 3 support specialists to resolve advanced issues. To learn more, go to Progent's Standard Helpdesk Services for small and mid-size businesses.
- Progent's Help Desk Call Center Augmentation Service enables your company to supplement your existing Call Center team by splitting responsibilities for Support Desk support seamlessly between your regular support organization and Progent's nationwide pool of PC support technicians and subject matter experts. Progent's shared Call Desk service uses a co-sourcing support solution utilizing the leading professional services automation platform for handling help requests and trouble tickets, assigning responsibility, tracking progress, and producing management reports. For information about how Progent's Help Desk Call Center Augmentation Services can enable your company to provide world-class technical support to your telecommuters, go to Progent's Help Desk augmentation Services.
Contact Progent for At-Home Worker Expertise
To contact Progent about creating and managing an efficient work-from-home environment for your Eugene, Oregon company, call
An index of content::
Wi-Fi IP phone integration On-site Support
Network Consulting wireless VoIP phone integration
Progent's Cisco Wi-Fi IP phone configuration experts offer remote and on-premises assistance to help you create and administer a Cisco wireless VoIP phone solution by providing integration services that range from troubleshooting the set up of a wireless IP phone or access point to offering project management outsourcing or co-sourcing services for updating the wireless infrastructure of a campus.
Check Point 6000 Firewalls Cybersecurity Group
Check Point 3000 Firewalls Consulting Services
Progent's Check Point consultants can help you select and deploy Check Point Software Firewall software and hardware powered by Check Point's security platform to offer an economical and efficient security defense for your information network. Progent can also show you how to configure other Check Point technologies such as ZoneAlarm and Check Point Series 80 appliances with security products from other vendors and provide a central stop for continuing technical support, administration, education, and consulting expertise.
Amazon cloud AMI Programming Firm
Amazon AWS hybrid cloud integration Integration Firm
Progent offers affordable online support to assist companies of any size to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3, and Glacier. Progent can assist your IT team with every phase of Amazon AWS integration including needs analysis, preparedness assessment, system design and review, pilot testing, deployment, administration, performance optimization, licensing management, disaster recovery solutions, and security.
Microsoft Exchange Server 2016 Upgrade Planning Information Technology Consulting
Exchange Server 2016 Migration Planning Specialists
Progent can assist your business in all phases of your migration to Exchange 2016 including designing high availability architecture for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; determining storage capacity required for your virtual machines (VMs), databases and log files; setting up hardware load balancing for high-availability client access services; designing, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; providing client integration with Office desktop or Office 365; and configuring Outlook on the web.
Remote Support Job Home Based Microsoft Consulting
Home Based Microsoft Certified Subcontractor
Our compensation structure is based on revenue sharing, so just like working as a freelance contractor, your earnings are directly tied to your work effort. Certain Progent consultants focus on lifestyle issues and elect to work at an easy pace, utilizing our self-determined calendar to follow personal enthusiasms like hiking, motorcycle racing, skiing, fishing, travel, or spending private time with relatives and friends. Other consultants use the opportunity to make big dollars through hard effort and extended days. Progent fully encourages both sides of the spectrum and everything in between.
Emergency Ubiquiti switch Professional
Ubiquiti UniFi Controller Engineer
Progent offers fast access to the expertise of seasoned Wi-Fi consultants who can assist you to assess the advantages of Ubiquiti UniFi wireless access points for your company and assist you to design, install, manage, and troubleshoot your UniFi wireless network. Progent can also conduct a wireless site survey to assist you to select, configure, and position UniFi Wi-Fi access points for your required signal coverage and performance.
Excel Power Map Developer Firms
Excel 2000 Specialists
Progent's Microsoft-certified Excel and Office 365 Excel application consultants can provide a wide variety of online support services to help you to plan, program, test, install, manage, and debug applications powered by any version of Microsoft Excel, including Office Excel desktop and Office 365 Excel. Progent can assist your business to migrate your existing Excel applications to the latest releases of Excel, integrate Excel with Apple iOS-based iPhones and iPads and Google Android smartphones and tablets, and resolve compatibility problems between different releases of Excel. Progent can provide as-needed support to clients who need a quick fix to a specific issue associated with Office Excel and Progent also offers full project management services for upgrading or creating mission-critical application software built on Office Excel. Progent's affordable webinar training classes for Excel can be custom tailored to meet the special requirements of individuals or groups.
Meraki Access Point On-site Support
Meraki Outdoor APs IT Services
Progent's Cisco-certified Wi-Fi integration consultants can assist organizations to deploy, manage, and debug Cisco wireless devices such as Cisco's Aironet and Meraki Wave 2 wireless access points (APs) plus Cisco's Wireless Network Controllers.
Microsoft Azure AD configuration Programming
24 Hour Developer Firms Microsoft Azure firewall configuration
Progent can help small businesses to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT administration and reduce hardware expense. Azure offers a comprehensive library of cloud services and Progent can assist you to understand the benefits and restrictions of different cloud networking models you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises apps and network infrastructure and make sure you avoid the common mistakes small companies make when moving to a public cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also help you to configure firewalls and VPN tunnels and also to integrate iPhones and iPads and Google Android handhelds.
Microsoft Configuration Manager 2016 Computer Consulting
SCCM 2016 Policy Settings Online Troubleshooting
System Center Configuration Manager 2016 automates application and device deployment at scale, simplifies security and compliance settings management, keeps track of network resources, guards against company data leakage, provides network health monitoring, allows secure end-user self service, and offers a single point of control for managing multi-OS ecosystems running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud integration experts can help your organization with any aspect of designing, implementing, operating and repairing a System Center 2016 Configuration Manager deployment for on-premises, cloud-based, or hybrid networks.
Top Programming Firm Microsoft Access Web App
Development Firm Access
Progent can provide cost-effective online consulting services for all editions of Microsoft Office Access including desktop and browser-based versions and can provide advanced support for application development, database migration, performance optimization, BI reporting, and maintenance. Progent also can provide custom online training for Access application programming and database management.
Spotlight and Outlook for Mac Professional
Outsourcing OS X and Exchange
Exchange Servers and Macintosh workstations can co-exist efficiently. Progent's Apple and Microsoft certified experts can show you how to set up Microsoft Entourage and Exchange so your Apple Macintosh users can work closely with colleagues who use Microsoft Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh software can collaborate, enabling Mac users to get and send messages, search the GAL, import addresses, synchronize calendars, and invite fellow workers to meetings via your Microsoft Exchange account. Progent will make sure that your Exchange Server is appropriately set up and that WebDAV and Outlook Web Access are enabled. Progent also offers customized onsite Entourage education.
24/7/365 Offsite Employees Infrastructure Specialist
Remote Employees Network Infrastructure Technology Consulting
Progent can help small and mid-size businesses to design, set up and troubleshoot the network infrastructure required for at-home workers.
24-Hour SQL 2008 Analysis Services Consult
Support and Setup Microsoft SQL 2008
SQL Server 2008 delivers powerful, standardized tools to computer professionals as well as to network users, reducing the difficulty of designing, deploying, managing, and accessing enterprise information and analytical programs on platforms ranging from handheld devices to corporate data networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2008 require an IT consulting firm with hands-on expertise and broad knowledge in designing and deploying data-driven, end-to-end business IT solutions. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft technology, assures you success in designing, deploying and managing Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET platform.
Setup and Support System Center 2016 and VMware Integration
Microsoft Certified Partner Technology Consulting SCOM 2016
Progent has over 10 years of experience deploying, and supporting the core components that make up System Center and can help your organization to plan, install, support, and fix your System Center solution to maximize the uptime and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and local and Cloud-connected datacenters. Progent can help your organization to upgrade to the latest edition of Microsoft System Center from a previous release or from a third-party datacenter management solution to deliver the benefits of enterprise-class provisioning, centralized management, security and compliance, plus infrastructure and critical application performance monitoring.
Small Business WAP351 IT Consulting
24-7 Setup and Support Small Business 100 AP
Progent's Cisco-certified Wi-Fi technology consulting experts can assist organizations to configure, administer, and troubleshoot Cisco Small Business Wireless APs.
Fortinet FortiGate NGFW Firewalls Integration
Fortinet NGFW Firewalls Technical Support
Fortinet next-generation firewalls (NGFWs) are industry leaders in delivering best-in-class performance for SSL/TLS inspection. Progent's Fortinet FortiGate firewall consultants can help your business to deploy your Fortinet security appliances to safeguard your digital resources at the network perimeter, within the data center, at branch locations, and in the cloud.
Technology Consulting Services iPhone and Outlook integration
After Hours iPhone and Windows Server integration Information Technology Consulting
Progent offers affordable online consulting to assist you to design, deploy, and fix any facet of your iPhone and iPad and Windows integration solution and is available for short-term tasks to help you get past occasional technical roadblocks or major engagements to help you finish large-scale projects on time and within budget. Progent has experience in local, cloud-centric, or hybrid environments and can help you build or maintain a highly available, secure and efficient infrastructure that aligns with your computing model. Progent also offers remote and on-premises training to help manage and use your iPhones and iPads in a secure, collaborative ecosystem that optimizes the business value of your IT network.
Intune and Android Computer Consulting
After Hours Intune Policy Settings Online Technical Support
Progent's Intune consultants can assist your organization to assess the strategic value of utilizing Intune for configuring and managing your mobile computers including notebooks, phones, and tablets based on Windows, iOS, and Google Android. Progent's Intune consultants can assist you to configure security and compliance policies, set up pilot environments to confirm the benefits of Intune for your network, install Intune throughout your enterprise, integrate Intune with System Center Configuration Manager for unified change management, and troubleshoot your Microsoft Intune deployment.
Time Machine Backup Consult
Consultant MozyPro
Progent offers economical remote access to engineers with expertise in a broad range of utilities and technologies that provide solutions for backing up Windows, Mac, and Linux physical and virtual servers and desktops as well as notebooks and smartphones. Progent offers consulting support for all major data protection products such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Software, Mozy, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery (VDR), and Oracle Solaris FLARs. Progent can help your company to implement, upgrade, or troubleshoot data backup systems for a variety of topologies such as on-premises, remote, cloud-based, or hybrid.
24/7 Information Transfer Online Troubleshooting
Cisco Certified Experts Information Transfer Support and Integration
Progent practices information transfer from Progent's support experts to customers. By teaching clients to deal with problems that are within their scope, Progent is able to concentrate on providing high-value services where Progent has few competitors. Small companies who work with familiar independent consultants or who maintain internal IT staffs benefit when Progent transfers knowledge about critical technology and tested processes to make their networks more robust, secure, and productive.
24-7 Ubiquiti UniFi AP Specialist
Consultants Ubiquiti UniFi wireless LAN
Progent offers fast access to the skills of seasoned Wi-Fi specialists who can help organizations to determine the benefits of Ubiquiti UniFi Wi-Fi APs for your company and help you to plan, install, maintain, and debug your UniFi network. Progent can also carry out a wireless site survey to assist you to select, configure, and place UniFi wireless access points for optimal signal coverage and performance.
Intune and Windows 10 Consultant Services
Microsoft Intune Conditional Access IT Services
Progent's Microsoft-certified Intune consultants can assist you to assess the strategic case for utilizing Intune for administering your portable devices including laptops, smartphones, and tablets based on Windows, iOS, and Google Android. Progent can assist your company to define security policies, plan and deploy test systems to evaluate the appropriateness of Intune for your environment, install Intune throughout your enterprise, combine Intune with System Center Configuration Manager for single-console change management, and maintain your Microsoft Intune solution.
ProSight Email Guard AES Encryption Consulting
Consulting Email Guard Data Loss Prevention
Progent's ProSight Email Guard uses the technology of leading information security companies to deliver web-based control and comprehensive protection for all your inbound and outbound email. The powerful structure of Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter serves as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This reduces your exposure to inbound threats and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a deeper level of analysis for inbound email. For outbound email, the local security gateway offers AV and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall.
Hyper-V Security Professionals
Professional ProSight Phishing Protection
ProSight Enhanced Security Protection services deliver ultra-affordable in-depth protection for physical and virtual servers, workstations, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and reacting to cyber assaults from all vectors. ProSight ESP delivers firewall protection, intrusion alarms, endpoint management, and web filtering via leading-edge technologies packaged within one agent accessible from a single console. Progent's security and virtualization experts can help you to plan and implement a ProSight ESP deployment that addresses your company's specific needs and that allows you prove compliance with legal and industry information protection regulations. Progent will assist you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that require immediate attention. Progent's consultants can also help you to set up and test a backup and restore system like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack like ransomware.
Ubiquiti UniFi wireless LAN Consultant
Ubiquiti UniFi Mobile App Consulting Services
Ubiquiti's UniFi family of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 Wi-Fi access points, security gateways, and switches. Ubiquiti UniFi devices running across multiple sites with thousands of access points can be remotely provisioned and managed with free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, optimization, debugging, monitoring, and analytics. Progent can provide the expertise of seasoned wireless consultants who can help you to determine the value of Ubiquiti’s UniFi products for your business and assist you to plan, install, manage, and maintain your UniFi solution.
Urgent Linux with Windows Consulting
Linux with Windows Specialists
If your business network mixes Linux technology platforms with MS Windows, Progent can assist you to incorporate your computers into a unified network that allows all your OS platforms to run side by side for simple management, transparent dataflow, high dependability, enhanced throughput, and tight protection. Progent's Linux and Microsoft Windows coexistence assistance offerings feature network infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and management, online network help and repair, in-person technical support, and Contact Center support.
ransomware system rebuild Technology Professional
Hermes ransomware recovery Consulting Services
Progent's seasoned ransomware recovery experts can assist you to restore an IT network damaged by a ransomware cryptoworm such as Ryuk, Dharma, NotPetya, or MongoLock.
CRISC Certified Risk and Information Systems Control Specialist
Remote Consultant Services CRISC Certified Risk and Information Systems Control
Progent can provide the guidance of a CRISC-certified risk management expert to help you to design and implement an enterprise risk management solution based on leading practices identified by CRISC and geared to align with your company's risk appetite, business objectives, and IT budget.
Jabber and Webex Meeting Server Support and Help
Unified Single Number Reach Outsourcing
Progent's Cisco Jabber consultants offer remote or onsite support to assist businesses of all sizes to plan, deploy, manage, update or debug Cisco Jabber environments and Cisco Unified CM infrastructure. Progent can provide advanced support for all the products, technologies and services that make up building an end-to-end Cisco Jabber solution including Cisco network appliances and management tools, Microsoft Office 365 applications, Windows and Mac computers, Apple iOS and Android smartphones and tablets, SIP interfaces, WiFi networks, cyber security, cloud computing, telepresence systems, PBX products, business continuity, and the many other pieces of a modern collaboration solution.
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