Glendale Work from Home Employees Integration Consulting Company
Help Desk Solutions Consultants
Enlarging your remote workforce can have a major impact on IT architecture, security/compliance, and corporate culture. Progent has two decades of experience helping businesses of all sizes to plan, deploy, administer, tune, and debug IT networks that support work-from-home employees. Progent can assist your Glendale company to select the appropriate technologies and adhere to leading practices in building and operating a secure virtual office solution for teleworkers that facilitates teamwork and returns top value. Progent can provide support services ranging from on demand expertise for helping you over occasional technical bottlenecks to full project management to help you carry out mission-critical tasks.
Progent can assist Glendale, Arizona organizations to with any facet of creating a high-functioning telecommuting environment by providing infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk outsourcing, security monitoring, backup/restore solutions, and streamlined management.
Help Desk Call Center Support for At-Home Workers
A fast, enterprise-wide changeover to a from-home business model, which could be driven by a pandemic or as part of a business continuity process, can overwhelm even a high-performing internal Call Desk. Progent's Help Desk services make it possible for businesses of any size to outsource or augment their Support Desk with Progent's remote Technical Response Center services.
- Progent's Standard Call Desk support services leverage Progent's nationwide team of remote IT support experts along with world-class ticketing and tracking technology to provide an economical, advanced Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all aspects of remote Level 1 PC technical support from service requests to ticket generation, screen sharing, problem resolution, and incident reporting. A web-based User's Service Portal allows from-home workers to monitor or update their active tickets, enter information, and append screen captures and relevant files. Support services are delivered at a significant price reduction off Progent's ordinary Level 1 technical service charges, and Progent makes available optional fast hand-off to Level 2 and Level 3 IT experts to deal with complex issues. To learn more, visit Progent's Standard Helpdesk Services outsourcing for small and mid-size companies.
- Progent's Call Desk Supplemental Service allows you to expand your existing Help Desk staff by sharing delivery of Call Center services seamlessly between your regular support organization and Progent's extensive pool of PC support engineers and subject matter specialists. Progent's co-managed Support Desk service uses a collective support model utilizing the number one professional services automation tool for handling help requests and ticketing, assigning ownership, tracking progress, and generating management reports. For information about how Progent's Call Desk Augmentation Services can help your business to deliver world-class technical support to your from-home workers, refer to Progent's Call Desk supplementation Services.
Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing an efficient work-from-home solution for your Glendale, Arizona organization, phone
An index of content::
Meraki Cloud Management Consultant Services
Meraki Access Point Security Technology Consulting
Progent's Meraki wireless access point experts offer online and onsite support to help businesses of all sizes to design, install, manage, upgrade or debug Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help your business to set up and support Meraki-based Wi-Fi networks for sites that can range from a telecommuter's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also help you to configure other Cisco products such as Catalyst and Nexus switches, ASR routers and ASA firewalls to build a cohesive network infrastructure that provides identical connectivity, responsiveness, security, ease of management and uptime for wired and Wi-Fi users regardless of their mobility or computing device.
Microsoft Azure Storage Contract Programming
Azure VHD Consultancy
Progent can help small companies to move any part of their network infrastructure to Microsoft Azure. This can streamline network administration and reduce equipment expense. Azure includes a wealth of cloud services and Progent can assist you to understand the advantages and limitations of various cloud networking models supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and local applications and resources and ensure you avoid the typical errors small organizations make when migrating to a public cloud. Progent can show you how to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle user identity with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also help you to configure firewalls and IPsec VPN connections and also to integrate iPhones and iPads and Google Android handhelds.
Contract Cisco Engineering
Biggest Career Network Engineers
Progent is seeking to hire staff-level, solutions-driven Microsoft accredited engineers with MCSE certification; Cisco certified system consultants who have Cisco CCDP or CCIE certification; security professionals with CISSP or CISM or comparable security credentials; and high-end system architecture consultants with a background in mobile access, wireless connectivity, high availability, business continuity, data preservation, and server virtualization. Progent also seeks professionals to join our team of helpdesk support technicians and remote troubleshooting professionals. Also, Progent is hiring talented managers able to perform effectively in Progent's fast-paced, virtual office environment.
WatchGuard Firebox M470 Firewall Security Organization
WatchGuard SSL VPN Firewall Audit
Progent offers support services for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to select, configure, and manage a WatchGuard Firewall appliance that fits your network security requirements and budget. Progent can assist you to manage outdated WatchGuard firewalls or migrate efficiently to modern WatchGuard firewalls.
Windows Server 2012 R2 Virtual Fibre Channel Specialist
Technical Support Services Windows Server 2012 R2 Live Migration
Progent's Microsoft-certified professionals can help you to evaluate the business value of Windows Server 2012 R2 for your organization, create test systems and rollout plans, optimize your infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud environments, educate your IT management staff, create an enterprise-wide security strategy, automate IT administration, help with application development, and generate and test a DR/BC plan.
Engineers ProSight Email Guard AES Encryption
ProSight Email Content Filtering Service Consultants
Progent's ProSight Email Guard uses the services and infrastructure of leading data security companies to deliver centralized control and comprehensive security for your email traffic. The powerful architecture of ProSight Email Guard combines cloud-based filtering with an on-premises gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from making it to your network firewall. This decreases your vulnerability to inbound attacks and conserves network bandwidth and storage. Email Guard's onsite security gateway device adds a further level of analysis for inbound email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that stays inside your security perimeter.
Network Performance Optimization Remote Support Services
Troubleshooting Network Performance Optimization
Progent’s ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to map, monitor, reconfigure and troubleshoot their networking appliances such as routers, firewalls, and access points as well as servers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network diagrams are always current, captures and displays the configuration of virtually all devices connected to your network, tracks performance, and generates notices when problems are detected. By automating time-consuming management processes, ProSight WAN Watch can knock hours off ordinary tasks such as network mapping, expanding your network, locating appliances that need critical software patches, or isolating performance bottlenecks.
Remote Support Cisco VoIP phones
Professional Cisco IP phones
Progent's Cisco-certified IP phone and video IP phone experts can help your business to integrate, manage, and debug Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from legacy Voice over IP devices to the latest media phones. Progent's IP telephony experts can also help you to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, previously known as CallManager, or with Unified Communications Manager Express to create a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to install Unified CM applications like Unified Communications Manager IM and Presence Jabber, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact solution. Progent's consultants can deliver support with any facet of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP gateways, deploying ISR G2 routers with CUBE VoIP networking capability, and creating UCS server failover and Cisco Survivable Remote Site Telephony solutions for high availability.
Urgent System Center 2016 Orchestrator Online Support
Emergency IT Services System Center 2016 Business Continuity
Small to mid-sized companies can now enjoy all the advantages of Microsoft System Center Operations Manager and in addition have quick access to Progent’s Microsoft Certified network consulting experts. With Progent's economically priced IT service packages, small and midsize businesses can choose a basic System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to provide small business networks enterprise-class availability, protection, and performance.
Cisco Certified Experts CISA Certified Network Consultant
CISA Certified Cybersecurity Audit Professional
The Certified Information Systems Auditor accreditation is a globally recognized qualification that represents mastery in IS security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA credential requires that candidates undergo a comprehensive test administered by the ISACA professional group. Progent offers the services of a CISA-Certified network security audit professional trained to help businesses in the areas of information systems audit process, IT administration, systems and architecture lifecycle, IT service delivery, protection of data assets, and business continuity preparedness.
Microsoft Exchange Remote Support
Exchange 2003 Server Upgrade Consultants
Progent's Microsoft certified support team can help you design and implement an efficient in-place Exchange Server 2003 migration strategy that minimizes productivity disruption, simplifies long-term service requirements, and makes your Exchange 2003 Server easy to manage. For complex multi-server or multi-location upgrades, Progent offers the background to finish your move rapidly and affordably. Progent's Exchange Server 2003 support, repair, and design offerings include expertise with the integration of outside vendor enhancements of Microsoft Exchange 2003 Server that are best aligned to your business needs.
Managed IT Services Consulting Support
Urgent Professional ProSight IT Management Outsourcing
Progent's ProSight family of managed IT services are geared to provide organizations who maintain minimal in-house IT support teams with affordable help from enterprise-class management platforms and technical expertise. Advantages of Progent's ProSight line of managed IT services include fixed network management expenses, automation of routine management tasks, ongoing absorption of new information technology, smooth transition from older systems to current solutions, improved alignment of computer technology with strategic goals, guidance from veteran network experts, and allowing management to concentrate on business rather than ever-changing information technology.
IT Consultants SCDPM 2012 Upgrade
Online Help SCDPM 2012 Cloud Backup
Progent's Microsoft-certified consultants can provide online or in-person support to help companies of all sizes to design, deploy, manage, and repair a backup/recovery system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to upgrade from earlier releases of Data Protection Manager or from another backup system, and Progent can optimize your SCDPM 2012 implementation for on premises, cloud, or hybrid datacenters. Progent offers as-needed support for resolving particularly stubborn issues, or comprehensive project management support. Progent's consultants can also assist you to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.
Hyper-V Security Help and Support
Remote Consulting Android Security
Progent's ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable multi-layer security for physical servers and virtual machines, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP offers firewall protection, penetration alerts, device management, and web filtering through leading-edge tools packaged within a single agent managed from a single console. Progent's data protection and virtualization consultants can help you to plan and configure a ProSight ESP deployment that addresses your company's unique needs and that allows you achieve and demonstrate compliance with government and industry data protection regulations. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for urgent attention. Progent can also help your company to install and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack like ransomware.
Microsoft ISA Server Computer Engineer
24 Hour ISA Server Integration Services
Progent's certified Internet Security and Acceleration Server consultants have extensive experience configuring Microsoft ISA Server-based security solutions for information systems with many offices, mobile workers, and mission-critical eCommerce applications. Progent's Microsoft Firewall consultants are available to help your small business in designing and implementing an installation of ISA 2000 Server or ISA Server 2004 that supports your network security needs without adversely restricting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Outsourcing Technology Remote PC and Smartphone
24 Hour Remote Desktop Small Business IT Consulting Company
Progent's remote connectivity and wireless synchronization specialists can help you to design and deploy secure access solutions for remote desktop PCs, notebooks, and wireless handhelds so they integrate seamlessly with your information network, enabling your business to improve the efficiency of your off-site workforce.
VMware NSX Migration Engineer
VMware Site Recovery Manager and NSX Specialist
VMware's NSX virtual network platform enables you to create entire networks in software. NSX allows virtual networks to be deployed in minutes and administered with a high degree of automation regardless of the hardware used by the underlying network infrastructure. VMware Site Recovery Manager supports automated recovery, application mobility, and non-disruptive site relocation, failback and re-protect. SRM also permits non-disruptive testing for site recovery, updates and fixes and can produce audit reports to confirm full service restoration, validate Service Level Agreements and demonstrate DR compliance. When used with VMware's NSX virtual network platform, VMware Site Recovery Manager can quickly restore the entire logical network topology at the recovery datacenter. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to assist you to plan, deploy, test and manage a disaster recovery solution powered by VMware Site Recovery Manager and VMware NSX.
Meraki MR53 Access Point Onsite Technical Support
Meraki Wave 2 AP Information Technology Consulting
Progent's Cisco Meraki Wi-Fi AP experts offer remote and on-premises support to help businesses of any size to plan, deploy, maintain, expand or troubleshoot Wi-Fi networks that include Cisco Meraki wireless access points. Progent can help you to set up and support Meraki-based wireless infrastructure for environments that can range from a teleworker's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also help you to configure other Cisco products including Catalyst and Nexus switches, ASR routers and firewalls to create a cohesive ecosystem that delivers the same access, performance, security, manageability and uptime for wired and wireless users regardless of their mobility or computing device.
Microsoft Exchange 2007 Specialist
Exchange 2007 Support
Progent's Microsoft certified support team can show you how to define and deploy an efficient in-place Exchange Server 2007 migration strategy that minimizes productivity downtime, reduces ongoing service requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multiple server or multi-site upgrades, Progent offers the experience to complete your project rapidly and affordably. Progent's Exchange 2007 help, troubleshooting, and consulting services include assistance with the integration of third-party add-ons to Exchange Server 2007 and the design of unified messaging solutions based on Microsoft Exchange 2007 Server.
Cisco Firepower Management Consultants
Emergency Network Engineer Cisco Firesight
Cisco's Firepower Next Generation Firewalls provide a significant performance boost over Cisco's popular ASA 5500-X firewalls and include centralized control of modern security features such as application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can help your organization to plan and execute a smooth upgrade to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's subscription-based security services to create and centrally control IT environments that include local offices, data centers, and cloud resources.
Cisco VoIP Phones and Cisco Unity Engineer
Cisco SIP phones Online Troubleshooting
Progent's CCIE-certified network infrastructure consultants can provide high-level support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.
24-7 Support Wi-Fi Site Survey
Wi-Fi RF Coverage Maps Network Consulting
Progent's wireless site survey services assist you to plan, deploy and troubleshoot a Wi-Fi LAN customized for your environment, offering your business a wireless solution that has the coverage, performance, capacity, QoS, data protection, and hand-off capability your business needs. Wireless survey services from Progent include online predictive modeling for designing a wireless network and on-premises site survey services for confirming, tuning, and troubleshooting an operational Wi-Fi LAN.
RIM Blackberry Integration Support
BlackBerry Redirector Engineer
Progent offers the services of BlackBerry-premier consultants who can help small organizations to plan, administer, and troubleshoot BlackBerry technology affordably and successfully, eliminating the need for an in-house BlackBerry expert and reducing the expense and distraction of maintaining a mobile wireless workgroup. Progent's BlackBerry engineers offer in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE engineers, and CISSP and GIAC-certified security engineers. This breadth of expertise, combined with Progent's efficient online support model, provides small companies a cost-effective solution for incorporating BlackBerry devices and software productively into their IT network.
24x7x365 Amazon MWS Development Firms
Amazon MWS development Programmer
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales activities including listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales, vendors can broaden their market, lower their cost of sales, improve response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development staff and provide programming, workflow integration, project management support, and training to help you cut development time and expedite your ROI.
Private Cloud Hosting Services Consultant Services
Private Clouds for Small Businesses Consultant Services
Progent's Private Cloud Hosting service provides complete hosting of a small company's production servers in an environment that delivers the highest level of dependability and expandability and is in addition simple to migrate to another host. Progent's Private Cloud Hosting services are based on proven virtualization platforms that enable small and midsize businesses with multi- platform environments to save significantly on the costs of capital investments, system support, and IT management while benefiting from enterprise-class reliability and an unprecedented level of vendor flexibility.
Emergency Axapta Installation support
24x7 Axapta Installation support
In addition to providing the expertise of Microsoft Dynamics GP (Great Plains) consultants, Progent can provide consultants experienced in Dynamics AX, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers software development, troubleshooting, management help, migration support, and one-on-one or group webinar training classes customized to meet your particular requirements. Progent's experts also can show you how to integrate and maintain a protected, robust network infrastructure to support your ERP, MRP and accounting applications.
Immediate Windows Server 2019 upgrade On-site Support
Windows Server 2019 integration Online Support
Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to plan and implement an efficient migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers significant enhancements in capacity, speed, ease of management, virtualization, cybersecurity, hybrid local/cloud integration, availability, and Linux support.
Microsoft Windows Server 2008 DirectAccess Setup and Support
Microsoft Windows 2008 R2 Specialist
Progent's Microsoft-certified consultants can help you to calculate the advantages of Windows Server 2008 for your business, create test systems and migration strategies, integrate Windows Server 2008 with your network infrastructure and applications, educate your IT personnel how to run enhanced administration utilities, and provide continuing consulting and support via affordable options including Help Desk Call Center support and remote technical support.
Remote Workers Video Conferencing Remote Support
Work from Home Conferencing Support Outsourcing
Progent can assist small and mid-size organizations to configure and troubleshoot conferencing applications to allow their remote workforce to collaborate effectively with fellow workers and customers.
SharePoint Server 2003 Troubleshooting
Microsoft Certified SharePoint Portal Server 2003 Support and Integration
Progent’s Microsoft-certified experts offer small and medium sized companies IT consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, teams and data. SharePoint Portal Server provides a common spot for your workers or clients to access, organize, share and manipulate relevant information, files, and software and to interact with one another. It allows faster and better decisions, more efficient sharing across teams and more streamlined business processes. The main objective of SharePoint Server is to gather together, in a relevant way, all of the diverse sources of knowledge accessible inside and without an organization. Windows SharePoint Services join workers, clients, workgroups and projects with the knowledge they’ve created in a manner that makes data convenient to find, download and apply.
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