Glendale Telecommuters Integration Consulting Company
Help Desk Call Center Solutions Consulting Experts
Expanding your telecommuter workforce can have a major impact on IT architecture, cybersecurity, and corporate culture. Progent has two decades of background helping small and mid-size businesses to plan, deploy, manage, optimize, and debug IT networks that support at-home workers. Progent can help your Glendale organization to pick the appropriate technologies and adhere to best practices in building and maintaining a safe virtual solution for telecommuters that promotes teamwork and delivers maximum business value. Progent can provide services that go from as-needed guidance for helping you over challenging technical bottlenecks to full project management to help you successfully complete business-critical tasks.
Progent's consultants can assist Glendale, Arizona organizations to succeed with any aspect of building a high-functioning work-from-home environment by providing network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, Call Desk augmentation, security monitoring, data protection solutions, and centralized management.
Help Desk Call Center Support for At-Home Workers
A fast, company-wide switchover to a teleworker workforce, which might be motivated by a pandemic or as part of a disaster recovery process, can overstretch even a high-performing internal Call Desk. Progent's Call Center services make it possible for organizations of any size to outsource or augment their Help Desk Call Center with Progent's online Technical Response Center services.
- Progent's Standard Call Center support services utilize Progent's nationwide network of remote IT support specialists along with enterprise-class trouble ticketing and follow-up technology to offer an affordable, advanced Call Center. Progent's Standard Help Desk Services offer a comprehensive solution that handles all facets of remote Level 1 PC support from help requests through trouble ticket generation, screen sharing, issue resolution, and reporting. A browser-based User's Service Portal allows teleworkers to track or update their active tickets, add details, and append screen captures and attachments. Support services are provided at a significant price reduction off Progent's ordinary Level 1 desktop support rates, and Progent offers the option of rapid hand-off to Level 2 and Level 3 support experts to deal with complex issues. For details, refer to Progent's Standard Helpdesk Services for small companies.
- Progent's Help Desk Supplemental Service allows your business to augment your existing Support Desk team by splitting delivery of Call Center support services transparently between your in-house support organization and Progent's extensive team of desktop support engineers and subject matter specialists. Progent's co-managed Help Desk service uses a collaborative support model based on the leading PSA tool for handling service requests and ticketing, establishing ownership, tracking progress, and producing management reports. To find out how Progent's Help Desk Call Center Supplementation Services can enable your company to provide world-class desktop support to your from-home workers, visit Progent's Help Desk supplementation Services.
Contact Progent for Remote Workforce Support Services
To contact Progent about building and maintaining a productive work-from-home environment for your Glendale, Arizona business, call
An index of content::
Consultant Services Ryuk ransomware protection and cleanup
Netwalker ransomware protection and recovery Professional
ProSight Active Security Monitoring utilizes cutting edge behavior-based analysis tools by SentinelOne to guard endpoint devices as well as physical and virtual servers against known as well as zero-day ransomware crypto-worms such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Specialists Microsoft Exchange Server 2010 Migration
Consult Microsoft Exchange Server Upgrade
Progent offers comprehensive support for each step of your Microsoft Exchange 2010 upgrade including outsourced or co-sourced project management, site prep, project planning, specification of new software and hardware needed, recommended sourcing, pilot verification at client site or at Progent's test lab, setting up transitional coexistence between Exchange Server 2010 and Exchange 2003 or 2007, deployment of the solution, deactivating the previous system, and training for customer's IT staff and end users.
Spora ransomware hot line Specialists
Dharma ransomware hot line Consult
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist your business to contain the progress of an active ransomware attack. Call 800-462-8800
Support and Help Small Business 100 AP
Small Business WAP361 Remote Support
Cisco's Small Business family of access points are Linux-based units intended as value-priced Wi-Fi APs for light workloads. Progent's Cisco CCIE Wi-Fi infrastructure consultants can provide remote or onsite configuration and debugging support to assist your organization to plan, implement, upgrade, tune, manage and troubleshoot Cisco Small Business wireless access point environments of any scale or architecture.
MSP360 Managed Backup Computer Consultant
Open Now MSP360 VM Backup Integration Support
Progent's data protection experts can assist you to create, implement and debug a backup solution built around MSP360 technology. MSP360 enables file/folder or image-based backup/recovery for VMs and physical machines, works with all popular public clouds, and allows businesses to build a backup solution with a minimum RTO and a defined Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent can provide comprehensive monitoring and management of your backup environment to prevent data loss caused by user miscues, computer errors, ill-intentioned insiders, and external attacks such as ransomware. To learn more, visit ProSight Data Protection Services 360 Backup solutions.
Microsoft Certified Solution Developer (MCSD) Small Business Network Consulting Companies
ACTC Computer Specialists
Progent offers customers the services of engineers who have been awarded some of the IT industry's most prestigious certifications. Progent believes that clients have the right to know that their IT support consultants have formal testing as well as extensive real-world backgrounds so that Progent's customers can use Progent's support with trust. In many cases, vendor certifications like the Cisco Certified Internetwork Experts (CCIE) confers privileges for substantially superior vendor assistance than is available to non-certified service providers, allowing Progent to deliver clients a better level of IT service. In other cases, recognized certifications such as CISM or CISSP for IT security can aid enterprise clients to demonstrate compliance with regulatory requirements by using the assistance of accredited IT professionals.
Cisco and Microsoft Certified Expert Office Move Professionals
Project Planning Outsourcing
For large businesses, Progent can supplement internal IT groups by providing world-class background in supporting critical Microsoft and Cisco products. Progent's certified experts offer Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint Server experience, and Microsoft SQL Server help. For the national or global businesses with branches, Progent can act as a seamless local supplement of corporate IT management. Progent's enterprise support services include company-wide security, online branch office support, network architecture, Sarbox conformance, project planning, and world-class service for multi-site office environments powered by Enterprise Windows 2003. Progent can provide field consultants and specialists to help with a site move or office move, or a system designer to assist with setting up or utilizing an Internet Data Center or Hosting Facility.
Colo Remote Troubleshooting
Relocation Services
For large organizations, Progent can leverage in-house network support groups by offering extensive background in supporting key Microsoft and Cisco technologies. Progent's certified professionals can provide Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint Server experience, and Microsoft SQL Server help. For the nationwide or global enterprise with branch offices, Progent can act as a seamless local supplement of corporate IT management. Progent's enterprise consulting services include company-wide security, online branch office support, system design, Sarbox compliance, project management, and top-level support for multi-site office environments powered by Enterprise Windows. Progent can provide field engineers and specialists to assist with a campus move or office move, or a network architect to assist with setting up or utilizing an Internet Data Center or co-location site.
Small Business Server Networking Organization
Computer Network Specialists Microsoft Sharepoint Server 2010
Progent's Microsoft-certified experts can provide network support and technology consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent's support professionals can help you design, deploy, maintain and administer the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Hyper-V, Microsoft Lync Server, Project Server, and Microsoft System Center Operations Manager.
IT Support Outsourcing Engineers
Top IT Support Outsourcing Specialists
Progent is organized deliver in-depth online support for all major technical areas associated with small business IT networks and allows you to outsource an array of vital, on-demand services including a temporary Chief Information Officer to provide advanced IT design and budgeting skills, a Technical Response Center for help desk support, proactive remote monitoring, spam/virus protection as an outside-the-firewall service, best-practices project management for critical initiatives like office moves orOS upgrades, Cisco-certified experts for building and maintaining high-performance and robust network infrastructure, security specialists to ensure data protection and compliance, disaster recovery experts to design and document business continuity plans, and software programmers to create, enhance, or repair mission-critical application programs.
Top Arizona Small Business Network Consulting Services
District of Columbia Outsourcing IT Support
If your business does not need urgent remote support but expects to need technical services with your network soon, you can save time and money and guarantee that the right expertise will be ready when you want it by contacting a Progent sales specialist and signing up as a customer. For more information, phone 800-993-9400 or email information@progent.com.
CISSP Certified Security Co-managed Service Desk Costs Help and Support
Co-managed Call Center Costs Onsite Technical Support
Progent's Help Desk Call Center outsourcing and co-sourcing services allow companies to save money, improve productivity, and adapt rapidly to sudden changes in business conditions.
Nexus 9000 Switch Computer Engineer
CCDP Certified Nexus Switch LISP Support and Integration
Nexus switches are designed to provide the speed, scale, availability, cloud readiness, capacity, security and ease of management needed to act as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch experts are available to provide remote and onsite consulting and troubleshooting expertise to help your IT staff to create an optimal switch topology, build pilot environments to validate your network design, install and configure Nexus switches, define and enforce effective policies, perform security vulnerability assessments, set up advanced monitoring and alert systems, consolidate resources by means of virtualization, analyze and repair switching and routing issues, maximize system performance, plan for expected growth, and take advantage of the advanced zero-downtime features available for Nexus switches. Progent's consultants can also assist your business to migrate non-disruptively from legacy Nexus models or Catalyst switches to current Nexus platforms.
Consultants ProSight VM Hosting
Private Cloud Virtual Datacenter Hosting Consultants
Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small organization's servers in an environment that delivers the maximum degree of dependability and scalability and is also simple to transfer to any data center. ProSight Virtual Hosting options are built on proven virtualization platforms that enable small businesses with multi- platform IT systems to economize dramatically on the expense of capital equipment, infrastructure support, and IT administration while benefiting from enterprise-class reliability and an unmatched level of vendor flexibility.
Exchange Server 2003 Integration Support
Exchange 2003 Server Upgrade Help
Progent's Microsoft Certified engineers offer expert consulting for enterprise-wide implementations of Microsoft Exchange Server. Progent's consultants can help you plan multi-location Exchange installations or updates and can supply onsite technicians to assist enterprises with installations of Microsoft Exchange in the or any area served by Progent's consultants.
Remote Consulting ProSight Patch Management Automation
ProSight Windows Server Management Support Services
ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to help keep your IT system running efficiently by tracking the state of critical devices that drive your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your specified IT management personnel and your assigned Progent engineering consultant so all potential issues can be resolved before they can disrupt your business.
ProSight Phishing Protection Consulting
Phobos ransomware recovery Professionals
ProSight Active Security Monitoring is an endpoint protection solution that utilizes next generation behavior-based analysis tools from SentinelOne to guard endpoint devices and physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which easily evade traditional signature-based AV products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a single platform to manage the entire threat lifecycle including blocking, identification, mitigation, cleanup, and forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered threats.
Professional VMware SRM
24x7x365 VMware Site Recovery Manager and NSX Integration Professionals
VMware's popular Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to orchestrate, automate and test a repeatable workflow for restoring applications and services quickly following an outage. Site Recovery Manager provides centrally managed and automated recovery, application mobility, and transparent site relocation, failback and re-protect. SRM also allows transparent testing for site recovery, updates and patches and can generate audit reports to confirm complete service recovery, validate SLAs and demonstrate disaster recovery compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consulting expert to help your organization to design, deploy, test and manage a disaster recovery system powered by VMware Site Recovery Manager.
MSP360 Ultimate Backup Remote Consulting
MSP360 B2 Backup Storage Remote Support
Progent's data protection experts can assist your company to create, deploy and debug a backup plan based on MSP360 technology. MSP360 enables file/folder or image backup/recovery for VMs and physical machines, works with all popular public clouds, and permits you to build a backup ecosystem with a low RTO and a granular RPO. With ProSight DPS 360 Backup, Progent offers comprehensive monitoring and remote management of your backup system to prevent data loss resulting from user mistakes, computer errors, malicious users, and malware assaults like ransomware. To find out more, go to ProSight DPS 360 Backup services.
Windows Server 2012 R2 Storage Spaces Remote Consulting
Windows Server 2012R2 Network Engineer
Progent's certified consultants can assist you to assess the business value of Windows Server 2012 R2 for your organization, create test environments and migration strategies, tune your network infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud datacenters, educate your IT management staff, develop an enterprise-wide security strategy, streamline network management, assist with application development, and generate and test a disaster recovery/business continuity plan.
Largest Hornetsecurity Altaro VM Backup and VMware ESXi Help and Support
Hornetsecurity Altaro VM Backup and Hyper-V Information Technology Consulting
Altaro VM Backup software from Hornetsecurity provides small and mid-size organizations a dependable and affordable solution for backing up and restoring Microsoft Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud-hosted environments and also supports cost-effective backup to Azure storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of remote or on-premises consulting services to assist you to plan, install, manage and debug a modern backup/restore solution based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/recovery service based on Altaro VM Backup software.
Small Business WAP150 Specialists
Integration Small Business 100 AP
Progent's Cisco-certified wireless technology consultants can assist organizations to deploy, administer, and debug Cisco Small Business Wireless Access Points.
Network Training
Education Operating System
Progent is committed to information transfer from Progent's consultants to customers. By teaching clients to handle problems that are within their comfort zone, Progent can focus on delivering high-value skills where Progent faces little competition. Mid-size companies who work with familiar independent consultants or who employ internal support staffs benefit when Progent transfers information about new technology and proven methodologies to make their networks more reliable, protected, and efficient.
Small Business Private Clouds Specialists
Private Cloud Hosting Specialist
Progent's Private Cloud Hosting service offers comprehensive hosting of a small or mid-size organization's production servers in an environment that gives the maximum level of availability and expandability and is also easy to transfer to any data center. Progent's Private Cloud Hosting services are based on proven virtualization platforms that allow small and midsize businesses with mixed- platform IT systems to save significantly on the costs of capital equipment, system support, and IT administration while benefiting from world-class fault tolerance and an unprecedented level of vendor flexibility.
Cisco VoIP Network Support Consulting
Technical Support Company Cisco Switch
Progent can help your organization to utilize Cisco's networking technology to build a robust basis for your local, private cloud, or hybrid-cloud data center and streamline operations in vital areas such as hardware consolidation, security and compliance, manageability, reliability, and recoverability.
Microsoft Exchange 2007 Professional
Exchange 2007 Server Technology Professional
Progent's Microsoft certified support team can help you define and implement a smooth in-place Exchange Server 2007 upgrade strategy that avoids network downtime, reduces long-term service requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multi-server or multi-site migrations, Progent has the experience to finish your move rapidly and affordably. Progent's Microsoft Exchange 2007 help, troubleshooting, and design services include assistance with the configuration of outside vendor add-ons to Microsoft Exchange Server 2007 and the design of unified messaging solutions based on Microsoft Exchange 2007 Server.
OS X Technology Consulting
OS X Specialist
Progent's experts offer macOS and Mac OS X users a variety of services such as desktop support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows networks, Microsoft Entourage and email help, network protection services, and one-on-one education. Progent can help businesses to upgrade to macOS from OS X or other earlier versions of OS X and Progent can provide help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist your business with iPhone integration and Apple iPad management, or migrating to Apple's iCloud. For business networks based exclusively on macOS or OS X or for networks with a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the complexity of designing, configuring and supporting a network infrastructure that is available, safe, fast and able to achieve your company's business goals.
System Center 2012 R2 Virtual Machine Manager Support Services
Microsoft Certified VMM and SQL Server Online Help
Progent's Microsoft-certified consultants can help organizations of any size to follow leading practices to configure SCVMM 2012 hosts, networking, storage, and libraries; plan, integrate, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can assist you to upgrade from an older edition of SCVMM or from another management system, and Progent can show you how you to enhance and troubleshoot your current SCVMM ecosystem to make sure you get the highest possible return on investment.
Services Sodinokibi ransomware protection and recovery
Professional ProSight ASM Endpoint Ransomware Monitoring
ProSight Active Security Monitoring utilizes cutting edge behavior AI tools by SentinelOne to guard endpoint devices and physical and virtual servers against familiar as well as zero-day ransomware variants such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Security Penetration Testing Compliance Auditor
Cybersecurity Pen Testing Security Services
Stealth intrusion checking is a key component of any comprehensive IT system security strategy. Progent's security professionals can perform extensive penetration checks without the knowledge of your organization's in-house network support staff. Unannounced penetration testing uncovers whether existing security monitoring tools such as intrusion detection warnings and event history analysis are properly set up and consistently monitored. Progent can implement ongoing autonomous penetration testing to define your internal and external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, compromised credentials, overlooked patches, and ill-advised product defaults can be combined by threat actors into the multi-vector attacks common to the latest strains of ransomware.
Online Help scom 2016 Operations Management Suite integration
24-7 scom 2016 alerts Remote Consulting
Microsoft System Center 2016 Operations Manager helps to ensure consistent performance and dependable uptime for critical applications by offering centralized, mixed-platform tracking of physical and virtual resources deployed throughout on-premises datacenters and cloud environments. Progent's consulting group offers advanced online and onsite expertise to assist businesses of all sizes to design, integrate, optimize, update and troubleshoot SCOM 2016 solutions. Progent can help you to move to SCOM 2016 from older versions or from different IT infrastructure monitoring products, or combine a variety of monitoring tools into a unified IT management solution. Progent can also show you how to extend your SCOM 2016 environment to incorporate infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.
24-Hour Small Business Managed IT services Specialist
ProSight Remote IT Management Professional
Progent's ProSight portfolio of managed IT services are intended to offer organizations who maintain small internal IT support teams with affordable help from enterprise-class management platforms and consulting expertise. Advantages of the ProSight line of managed services include fixed IT maintenance expenses, smart automation of common administrative tasks, ongoing absorption of the latest technology, graceful migration from legacy systems to up-to-date solutions, improved fit between computer technology with business goals, guidance from seasoned network consultants, and allowing management to concentrate on business issues instead of fast-evolving computer technology.
Work At Home Job Compensation for Telecommuting Network Consultants
Compensation for Cisco Consultants Job Opportunities
Progent's compensation structure is built on contribution, so similar to working as an independent contractor, your earnings are directly driven by your generated revenue. Some Progent support staff focus on lifestyle issues and choose to work at a more relaxed pace, using our flexible schedule to pursue individual pursuits like hiking, motorcycle racing, skiing, fishing, vacations, or sharing free time with relatives and acquaintances. Other consultants use the opportunity to make major dollars via hard effort and long days. Progent fully supports either side of the spectrum and everything in between.
Services Microsoft AD DS
Biggest Microsoft Entra with Intune Engineers
Progent's consultants can assist you to design and carry out an efficient move from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity services for both onsite and Azure assets.
Windows Server 2022 with Linux Integration Support
Windows Server 2022 and SCVMM Help and Support
Progent's certified Windows Server 2022 experts can help your organization to plan and implement an efficient upgrade to Windows Server 2022 using an on-premises system architecture or a hybrid model that integrates cloud-hosted Windows Server on Azure with a datacenter-based installation of Windows Server 2022.
Select Topic: