Guadalajara Work from Home Employees Configuration Advisor
Help Desk Augmentation and Outsourcing Consulting and Support Services
Expanding your at-home workforce can have a significant effect on network architecture, security/compliance, and corporate workflows. Progent has two decades of background assisting small and mid-size businesses to plan, configure, manage, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can assist your Guadalajara organization to select the appropriate technologies and adhere to leading practices in creating and operating a safe virtual ecosystem for telecommuters that promotes collaboration and returns maximum value. Progent offers support services ranging from on demand expertise for helping you over challenging technical roadblocks to comprehensive project management or co-management to help you successfully complete business-critical tasks.
Progent's consultants can help Guadalajara, Jalisco businesses to with any facet of building a high-functioning remote work environment by providing network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk outsourcing, endpoint security, data protection solutions, and unified management.
Help Desk Call Center Support for Remote Workers
An emergency, enterprise-wide switchover to a telecommuter business model, which could be driven by an epidemic or as part of a disaster recovery/business continuity process, can overwhelm even a high-performing internal Call Desk. Progent's Call Center services allow organizations of any size to outsource or expand their Call Desk by using Progent's online Technical Response Center (TRC) services.
- Progent's Standard Call Center support services leverage Progent's nationwide team of online IT support specialists combined with enterprise-class ticketing and follow-up software to provide an economical, advanced Help Desk Call Center. Progent's Standard Help Desk Services provide an end-to-end solution that addresses all facets of remote Level 1 PC technical support from initial help requests through trouble ticket creation, screen sharing, issue resolution, and incident reporting. A web-based User's Service Portal enables at-home employees to track or update their active trouble tickets, add information, and upload screen captures or relevant files. Technical support services are provided at a significant price reduction off Progent's ordinary Level 1 technical service rates, and Progent offers the option of fast hand-off to Level 2 and Level 3 support specialists to resolve advanced problems. For more information, go to Progent's Standard Helpdesk Services for small and mid-size businesses.
- Progent's Support Desk Supplemental Service enables your business to expand your existing Call Center staff by splitting responsibilities for Help Desk support transparently between your in-house IT support organization and Progent's nationwide roster of desktop support engineers and subject matter experts. Progent's shared Help Desk Call Center service is based on a co-sourcing support solution based on the number one professional services automation (PSA) tool for handling service requests and ticketing, assigning responsibility, monitoring progress, and generating management reports. To learn how Progent's Call Desk Augmentation Services can enable your company to deliver best-in-class desktop support to your teleworkers, refer to Progent's Help Desk augmentation Services.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and managing an efficient work-from-home environment for your Guadalajara, Jalisco company, phone
An index of content::
Offsite Workforce Infrastructure Support Outsourcing
At Home Workforce Infrastructure Technical Support Services
Progent can assist small and medium-size companies to design, configure and troubleshoot the network infrastructure to support a remote workforce.
WLAN Site Survey Network Consulting
Wireless LAN Site Survey Technical Support
Progent's Wi-Fi site survey services help you to plan, deploy and debug a Wi-Fi network adapted to your facilities, offering you a WLAN that delivers the coverage, speed, capacity, security, and hand-off capability your business needs.
Emergency Computer Engineer BDR and Business Continuity Solutions
Offsite Managed Backup and Recovery Services Consulting
ProSight Data Protection Services ECHO offer small and medium-sized organizations an affordable and fully managed service for reliable backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight DPS automates your backup activities and allows fast recovery of vital data, apps and virtual machines that have become unavailable or damaged as a result of hardware failures, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery consultants can provide world-class expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to restore your business-critical data.
Solaris with Windows Specialist
Windows and UNIX Consultancy
If your business runs a UNIX, Linux, or Solaris environment or a mixed-platform IT environment, Progent's CISM, CISSP and ISSAP-certified consultants can assist your entire enterprise in a wide range of security areas including security administration procedures, security architecture and strategies, access control systems and methodology, applications development security, operations security, hardware security, telecommunications, network and web security, and workplace recovery planning. CISM and CISSP define the basic competencies and worldwide standards of performance that network security managers are expected to master. These certification give IT management the confidence that those who have earned their CISM or ISSAP qualification have the background and knowledge to offer world-class security support and consulting services.
Support and Help MSP360 Exchange Mailbox Backup
MSP360 Ultimate Backup Remote Troubleshooting
Progent's data protection experts can assist your company to create, implement and debug a backup solution built around MSP360 software. MSP360 offers file/folder or image backup/restore for virtual machines and physical machines, supports all leading public clouds, and allows you to build a data protection ecosystem with a low RTO and a granular RPO. With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and management of your backup environment to prevent data loss caused by user miscues, system errors, malicious insiders, and malware assaults such as ransomware. To learn more, see ProSight DPS 360 Backup services.
Contract Linux Consultants Part Time Job
Openings Independent Macintosh Consultants
Our Experts Group provides consulting in key technologies that include Macintosh networking and programs; Consulting for Linux-based, UNIX-powered, and Sun systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management customization; Mission-critical and specialized application support; Chief Information Officer, business analyst, and project management services; Special applications design and integration; Web site, electronic business, EDI, and client information portal development and integration; SQL support and efficiency consulting; Business intelligence consulting; and Telecommunications architecture support.
24 Hour Information Technology Outsourcing Trend Micro Scanmail
E-Mail Network Consulting
Progent's Microsoft-certified experts have two decades of background providing electronic messaging and unified telecommunications/email solutions for companies. Progent offers affordable Microsoft Exchange Server consulting services to strengthen email security and virus protection, provide fault tolerant email, and implement remote and wireless email access. Progent's Microsoft Exchange help and support services can assist you in designing and deploying a Microsoft Exchange update or a migration from a legacy SMPT system or older Microsoft Exchange software such as Exchange 5.5 to Exchange Server 2010.
Technical Consultant System Center 2016 Business Continuity
System Center 2016 and Skype for Business Integration Information Technology Consulting
System Center 2016 delivers major enhancements for managing hybrid cloud networks through comprehensive support for Windows Server 2016, Windows 10; seamless integration of multi-OS environments that include various Linux distributions, Hyper-V and VMware vSphere; and better cloud support including closer integration with Intune for Apple iPhone and Google Android smartphone administration plus native integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team offers world-class remote and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help you to design and configure a new deployment of Microsoft System Center 2016, extend or optimize your current one, migrate smoothly from a previous version of System Center, or troubleshoot your System Center solution.
SMS Server Migration Technical Support
Biggest SMS Migration Online Troubleshooting
Systems Management Server provides added capability for change and configuration management of Windows-based systems through introducing Feature Packs. Feature Packs lower the net operational costs of managing and deploying software by making it simpler to install system images, manage mobile computers, and operate management tools. In addition to advising you about ways to save management costs by installing SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and implement IT projects involving areas that Feature Packs are designed to make more efficient. Progent's adoption and update services can minimize cost and reduce business disruption as you transition to new operating systems and programs. Progent's wireless consulting experts can show you how to develop sensible procedures and policies to manage PDAs and intelligent mobile communication devices so your mobile workforce stays productive and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to develop a security plan that incorporates policies, procedures and IT products to keep your IT network safe.
Support and Help Cisco CUBE Integration
Urgent Cisco SIP Integration Consultant
Progent's Cisco-certified SIP infrastructure consultants can assist you to design, deploy, manage, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE-based IP PSTN trunks and can provide affordable online or on-premises support to help you to migrate smoothly to a productive communications ecosystem that delivers accelerated ROI. Progent's certified Microsoft unified communications consultants can assist you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications like Skype for Business or Lync for access to a SIP-based IP PSTN trunk.
Specialists Hornetsecurity Altaro VM Backup Offsite
Network Consultants Hornetsecurity Altaro VM Backup Local
Altaro VM Backup software from Hornetsecurity offers small businesses a reliable and affordable solution for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud-hosted architectures and also enables low-cost backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of remote or onsite consulting services to help you to plan, deploy, optimize and debug a modern backup/restore solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/recovery service based on Altaro VM Backup.
iPad Network Consultancy
macOS RAID Support Outsourcing
Progent's Mac networking engineers can assist you with a broad range of system infrastructure areas such as network architecture, remote and mobile connectivity, internetwork compatibility, security, and emerging technologies such as VoIP and fast wireless networking. For business networks based exclusively on Apple Mac OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and workstations, Progent has the experience and depth to handle the challenge of designing, configuring, and supporting a system infrastructure that is robust, secure, efficient and supportive of your business goals. Progent can show you how to configure Apple's Xserve enterprise servers, Xserve RAID zero-downtime storage systems, and Apple's Xsan SAN systems. Progent can also give you access to certified experts to support Cisco routers and switches.
Specialist Exchange Online Archiving
Microsoft 365 Single Sign On Professional
Microsoft has made a strong effort to enable seamless hybrid networks that combine Microsoft 365 Exchange Online and local Exchange systems. This allows you to have specific mailboxes located on your physical datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consultants can help you with any phase of designing, integrating and debugging your hybrid Microsoft 365 Exchange solution. Progent's Exchange consultants can deliver occasional expertise to help you through stubborn technical issues and also can provide extensive project management outsourcing to make sure your hybrid Exchange initiative is carried out on schedule and on budget.
Lync Server 2013 and Cisco UC Specialists
Consult Microsoft Lync Server 2013
Microsoft Lync 2010 provides IM, Presence, voice/video conferencing, desktop collaboration, and both IP-based and public switched telephone network telephony. Lync Server 2010 can enhance the capability of Microsoft Exchange Server, SharePoint and Office desktop or cloud-based Microsoft 365 and streamlines administration via integration with Windows AD. Lync 2010 can also reduce expenses by eliminating Voice-over-IP equipment and subscription services, PBX gear, or legacy video conferencing technology. Progent's Microsoft-certified IM and Presence consultants can provide remote and onsite support to help your company to maintain and troubleshoot your current Lync 2010 deployment or evaluate the benefits of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product. Progent can also assist you to plan and carry out a smooth Skype for Business migration.
GIAC Information Assurance Security Auditing
Emergency Network Traffic Analysis Network Consultants
Global Information Assurance Certification was founded in 1999 to certify the skill of computer security experts. GIAC accreditations are acknowledged by companies and government organizations throughout the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists offer support for all of the network security capabilities addressed within GIAC accreditation such as evaluating network vulnerability, incident management and response, traffic analysis, web-based services security and security information and event management (SIEM) solutions.
Apple OS X Tiger Consultants
OS X Remote Troubleshooting
Progent's consultants offer Apple macOS and Mac OS X users a variety of services including workstation support, Apple macOS and OS X consulting, Mac integration with Windows environments, Microsoft Entourage and Exchange Server expertise, network protection services, and one-on-one training. Progent can assist businesses to migrate to macOS from OS X or other earlier editions of Apple Mac OS X and Progent can provide expertise with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist your business with iPhone support and Apple iPad management, or moving to Apple's iCloud services. For computer networks based solely on Apple macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of planning, configuring and supporting a network environment that is reliable, safe, fast and able to achieve your company's business goals.
MCSE Telecommuting Jobs
Biggest Cisco CCDA Freelancing Jobs
Progent wants to find staff-level, results-oriented Microsoft accredited engineers with MCSE certification; Cisco certified network engineers who have Cisco CCNP or CCIE certification; security professionals with CISSP or CISA or comparable security certification; and high-end system design consultants with experience in mobile solutions, wireless connectivity, high availability, disaster recovery, data protection, and server virtualization. Progent also seeks professionals who can join our team of desktop service specialists and off-site troubleshooting experts. Also, We are hiring experienced managers able to operate productively in Progent's high-growth, virtual office culture.
WAP Integration
Cisco Expert Meraki Outdoor APs On-site Technical Support
Progent's Cisco-certified Wi-Fi technology experts can help organizations to configure, administer, and debug Cisco wireless devices including Aironet and Meraki Wave 2 wireless access points (APs) plus Cisco's Wireless Network Controllers.
Juniper SSL VPN Security Auditing
Juniper SA2500 SSL VPN Firewall Network Install
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
ransomware cleanup and restore Services
After Hours Netwalker ransomware recovery Specialist
Progent's proven ransomware recovery experts can help your business to reconstruct a network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Maze ransomware recovery Specialist
Consultancy ransomware cryptoworm recovery
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help you to halt the spread of an ongoing ransomware attack. Call 800-462-8800
24-7 Mobile Connectivity Remote Consulting
Smartphone Troubleshooting
Progent's Wireless Consulting Services offer a convenient, economical option for businesses of all sizes to configure, manage and troubleshoot the latest wireless connectivity technology. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to plan and deploy hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For mobile email and web-based business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Cisco Integration Amazon AWS integration
Amazon cloud integration Development Firms
Progent offers cost-effective remote consulting to assist companies to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, architectural design and review, testing, configuration, administration, performance tuning, software license management, backup/restore mechanisms, and security.
Printer firmware patch management Specialist
Consulting Services Android patch management
Progent's support services for software/firmware update management provide businesses of all sizes a flexible and cost-effective solution for assessing, validating, scheduling, applying, and tracking updates to your servers, such as printers, network infrastructure appliances like routers and wireless access points, and Internet-of-Things (IoT) devices like sensors and health monitors.
Proxim Tsunami Remote Troubleshooting
Wireless LAN Outsourcing
Progent's wireless consultants can help small companies plan, choose, evaluate, install and maintain secure building-to-building wireless bridges that integrate transparently into your existing network while offering a level of protection that matches or excels wireline interfaces. Progent provides expertise in wireless LAN technology from Cisco Aironet and Meraki, Proxim, and other office wireless vendors and can show you how to select and install the wireless link solutions that fit best with your business requirements.
Specialists Infor SyteLine CloudSuite Process Improvement
Infor SyteLine CloudSuite Implementation Technology Professional
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that embodies more than 25 years of background assisting manufacturing, distribution and service organizations to simplify supply chains and improve the efficiency of key business processes in order to bring products to market fast and meet customer schedules consistently. Progent offers the skills of an ERP specialist with more than 20 years of experience working with the SyteLine/CloudSuite Industrial platform. Progent offers remote or on-premises services that spans from as-needed guidance to comprehensive solution design and project management. Sample services available from Progent for Infor CloudSuite Industrial include installation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Microsoft 365 integration, disaster recovery planning, and DBA services.
Shared Computer Support Help Desk Computer Consultants
Supplemental Call Center Troubleshooting
Progent's Co-managed Help Desk service makes it possible for your IT organization to share the load for Help Desk support transparently between your IT staff and Progent's large roster of certified technical support technicians and matter experts (SMEs). Progent's Help Desk Co-management service is an advanced service desk solution based on ConnectWise Manage, the leading shared professional services automation (PSA) tool for handling service requests, ticket lifecycle, ownership, status tracking, and metrics.
Check Point VPN-1 Security Consultancy
Check Point 3000 Firewalls Computer Security
Progent's Check Point Software consultants can help you choose and deploy Check Point Software Firewall utilities and hardware powered by Check Point Software's security platform to provide an affordable and effective security solution for your IT network. Progent can also show you how to integrate other Check Point products such as Check Point ZoneAlarm and Check Point UTM-1 firewalls with security solutions from other vendors and provide a central stop for continuing technical support, maintenance, education, and design expertise.
Sun Solaris Remote Engineer
Linux Online Specialists
Progent offers national remote help and consulting services for companies that run Sun Solaris networks or whose information systems include a combination of Solaris and Microsoft technology. Remote technical support provides maximum return for your IT dollar by preserving user efficiency and limiting the hours charged for computer analysis and repair. Sophisticated remote access utilities and skilled service specialists and engineers allow Progent to solve most network issues without wasting time and money by going to your location. In most of cases your network problems can be remediated by telephone or through a combination of telephone support and online access. Progent can put you in touch with Cisco certified CCIE network engineers and CISA premier security specialists to help with the most difficult network problems.
Colocation Center Migration Onsite Technical Support
Colocation Selection Outsourcing
Colocation data centers make it possible for companies to share world-class data centers for housing computer hardware that supports vital applications and services. Progent's Microsoft and Cisco certified consultants can help your business with all aspects of your colocation program including choosing and migrating to a colocation site, designing system topology, specifying hardware, on-site and on-line troubleshooting, establishing offsite network management, and education your IT personnel.
Setup and Support SCCM 2016 Primary Site
SCCM 2016 Consulting
Configuration Manager 2016 automates software deployment at scale, streamlines compliance settings management, keeps track of network assets, guards against corporate data leakage, provides network health reporting, allows secure self service, and offers a common control mechanism for administering multi-OS ecosystems based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud integration experts can assist you with any aspect of designing, implementing, using and repairing a SCCM 2016 deployment for local, cloud, or hybrid networks.
Consultant Price Small Business Network Consulting Group
Computer Consultant Consultant Price
Progent's pricing policy is to bill for phone service and on-premises visits by the minute. Consequently, you are invoiced exclusively for received support. Progent does not impose a more expensive rate for off-hours or priority support, and inside California or in regions where Progent provides in-person service, Progent does not charge for travel time except for emergency calls where on-site work is less than four hours. In addition, Progent applies no service activation fee and requires no retainer for services provided during normal working hours. Many service organizations impose large minimum payments or charge for each fifteen minutes or longer. Progent's small granularity eliminates big bills for fast repairs so you won't be forced to allow simple problems to stay unaddressed.
Word for Mac Network Engineer
Remote Consulting Remote Desktop Connection for Mac
Microsoft Office for Mac allows Mac users to run the industry's most familiar business applications. Progent's Apple-certified Macintosh experts can help you set up Microsoft Office for Macintosh on a multi-vendor environment that incorporates Apple OS X and Windows computers so that Macintosh users can access the new capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with co-workers who use Microsoft Windows. Progent's engineers have expertise with both Mac and Windows platforms and can support networks that mix Apple Macintosh with Microsoft Windows computers with extensive resource sharing, or environments which carefully limit sharing between Apple Mac and Windows users.
Setup and Support Endpoint Monitoring and Reporting
Consulting Services Server Monitoring
ProSight LAN Watch is Progent's server and endpoint monitoring service that uses advanced remote monitoring and management technology to keep your network operating efficiently by tracking the state of critical devices that drive your network environment. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your specified IT management staff and your assigned Progent engineering consultant so that all looming problems can be resolved before they can impact productivity.
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