Ipanema Teleworkers Connectivity Consultants
Help Desk Augmentation and Outsourcing Consultants
Expanding your at-home workforce can have a major impact on network infrastructure, cybersecurity, and company workflows. Progent has 20 years of experience assisting businesses of all sizes to design, configure, administer, tune, and troubleshoot IT environments that incorporate work-from-home employees. Progent can assist your Ipanema organization to pick the appropriate technologies and adhere to best practices in building and operating a secure virtual ecosystem for teleworkers that promotes collaboration and returns maximum value. Progent can provide support services that go from on demand expertise for helping you over challenging technical roadblocks to comprehensive project management to help you successfully complete mission-critical tasks.
Progent's consultants can help Ipanema, Rio de Janeiro companies to succeed with any facet of creating a high-performing remote work environment by providing network infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk outsourcing, endpoint security, backup/restore solutions, and unified management.
Help Desk Support for Teleworkers
A rapid, enterprise-wide transition to a from-home business model, which might be the result of a pandemic or as a component of a disaster recovery plan, can overstretch even a well-staffed internal Call Center. Progent's Help Desk services make it possible for organizations to outsource or expand their Call Desk by using Progent's remote Technical Response Center (TRC) services.
- Progent's Standard Call Desk support services leverage Progent's nationwide network of online technical support experts along with world-class trouble ticketing and follow-up software to offer an economical, state-of-the-art Support Desk. Progent's Standard Help Desk Services provide an end-to-end solution that addresses all facets of online Level 1 desktop support from service requests to ticket creation, screen sharing, issue resolution, and reporting. A browser-based User's Service Portal allows telecommuters to track or revise the status of their current tickets, enter details, and upload screen captures and relevant files. Desktop support services are delivered at a substantial discount off Progent's ordinary Level 1 desktop service charges, and Progent offers the option of rapid escalation to Level 2 and Level 3 support specialists to deal with advanced problems. To find out more, go to Progent's Standard Helpdesk Services for small businesses.
- Progent's Help Desk Call Center Augmentation Service enables your business to supplement your current Call Center team by splitting delivery of Help Desk support services transparently between your regular support staff and Progent's extensive roster of PC support technicians and subject matter specialists. Progent's co-managed Help Desk Call Center service is based on a collective support solution utilizing the leading professional services automation (PSA) platform for managing service requests and ticketing, establishing responsibility, monitoring progress, and producing reports. For information about how Progent's Help Desk Augmentation Services can enable your company to provide best-in-class technical support to your telecommuters, refer to Progent's Help Desk supplementation Services.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing a productive work-from-home solution for your Ipanema, Rio de Janeiro business, phone
An index of content::
Microsoft Expert SQL Server Management Studio Remote Troubleshooting
IT Services SQL Server 2012 Migration
Progent can provide the support of Microsoft-certified consultants and seasoned database application developers, DBAs, project management experts, network infrastructure engineers, disaster recovery/business continuity specialists, and security professionals to help you to evaluate the likely benefits of SQL Server 2012 for your organization, set up test environments at your datacenter or at Progent's test lab, plan and carry out a smooth migration to SQL Server 2012 from previous versions of SQL Server or from other RDBMS solutions, and configure an efficient and secure network infrastructure that lets you realize the full business benefit of SQL Server 2012.
24x7 ProSight ESP Ransomware Defense Services
ProSight Next Generation Endpoint Protection Support and Help
Progent's ProSight Enhanced Security Protection (ESP) services deliver economical in-depth protection for physical servers and VMs, workstations, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and responding to security assaults from all vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, endpoint management, and web filtering through leading-edge tools packaged within a single agent managed from a single console. Progent's security and virtualization consultants can help you to plan and configure a ProSight ESP deployment that addresses your organization's specific requirements and that helps you demonstrate compliance with legal and industry information protection standards. Progent will assist you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for urgent action. Progent's consultants can also assist you to install and verify a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive security attack such as ransomware.
UNIX with Windows Computer Consultants
Windows, UNIX, Solaris Troubleshooting
If you are developing UNIX-based software in an environment that includes Windows-based servers, desktops, and office applications, Progent can provide full-service IT outsourcing that allows you to focus on your field of strategic expertise while avoiding the constant hassle of managing your company information system. By using automated network monitoring and by delivering online and on-site assistance when your company needs it, Progent represents an affordable alternative for supporting an information network that features excellent availability, protection, and performance. Progent's developer assistance services include comprehensive network support outsourcing, virtual infrastructure, remote and in-person service and repair, proactive network monitoring services, and Help Desk services.
Virtualization Engineer
Server Virtualization IT Services
Server proliferation wreaks havoc on IT budgets and administrative resources. Server reduction via a virtual architecture offers lower TCO of hardware and faster ROI, more leveraged utilization of physical computers, simplified operations, increased network availability, and easier management. Common uses for virtual servers include hardware consolidation, economical platforms for line-of-business legacy applications running on obsolete operating systems, and inexpensive quarantine of program development or pilot testing environments from on-line systems.
Specialist Windows Server 2012R2 Active Directory
Windows Server 2012R2 Storage Spaces Network Consultants
Progent's certified consultants can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, create test systems and migration strategies, optimize your network infrastructure for local, multi-site, private or public cloud-based, and hybrid environments, educate your IT management, team, develop an enterprise-wide security strategy, streamline network management, help with creating applications, and generate and validate a DR/BC plan.
Home Based Microsoft Certified Part Time Job
Home Based Microsoft Consulting From Home Job
Our compensation structure is based on contribution, so similar to being an independent contractor, your income is directly tied to your generated revenue. Some of our support staff stress lifestyle issues and elect to work at an easy pace, using our flexible schedule to follow personal pursuits like hiking, car racing, skiing, fishing, vacations, or spending free time with family and acquaintances. Other consultants use the chance to make major bucks via lots of effort and extended hours. Progent fully supports both sides of the spectrum and any point in the middle.
Windows Server 2016 Stretch Clusters Network Consulting
24 Hour Microsoft Expert Setup and Support Windows 2016 Disaster Recovery
Progent's Microsoft-certified IT experts offer Windows Server 2016 migration consulting services to assist organizations of any size to design and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can assist you to evaluate the business value of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to benefit from the many innovative high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
Integration Services SCCM 2016 Reporting
Support and Help SCCM 2016 and Windows 10
Configuration Manager 2016 automates software provisioning at scale, centralizes compliance settings management, keeps track of network assets, protects against corporate data leakage, provides network health reporting, enables secure self service, and offers a common point of control for managing multi-operating system networks based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud experts can help your organization with any aspect of planning, implementing, using and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud, or hybrid networks.
MS SQL 2008 Consultants
MS SQL 2008 Integration Support
SQL Server 2008 offers indispensable, standardized tools to IT professionals as well as to information workers, reducing the difficulty of designing, integrating, administering, and using company information and database applications in environments ranging from handheld devices to enterprise information systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2008 require a network consultant with hands-on expertise and wide knowledge in planning and deploying data-driven, comprehensive business IT solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft technology, ensures you success in designing, configuring and managing Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET environment.
After Hours Cisco ASA Firewall integration Computer Consulting
Firepower Services On-site Technical Support
The current ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver substantially more value than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-premier CCIE network consultants can help you to manage your legacy PIX or ASA 5500 security appliances or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, integrate, tune, manage and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.
Flexential Data Center Tampa Engineers
Flexential Tampa Data Center Consulting Services
Progent makes use of the Flexential Tampa data center mainly to provide private cloud hosting services. Progent maintains a team of network experts located in the Tampa area, and Progent can also provide online expertise from Progent's countrywide team of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware virtualization specialists, and veteran disaster recovery/business continuity planning experts. Progent can also assist your business to plan and execute a migration to the Flexential facility by providing services like planning system architecture, recommending hardware, system setup and validation, debugging, streamling online network management, and training your IT support team.
Remote Support Microsoft Dynamics NAV
24/7 Microsoft Dynamics 365 Business Central Applications Consulting
Microsoft Dynamics 365 Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) provides small and midsize businesses a single platform for financial management, inventory, operations control, project management, purchasing, sales and marketing, supply chain management, and advanced analytics. Progent's Dynamics Business Central experts can assist you to maintain your older Dynamics NAV system or upgrade efficiently to a cloud-hosted, on-premises, or hybrid deployment model.
Online Microsoft Publisher Training Small Business Computer Consulting Services
Live Online PowerPoint Training
Progent's virtual classroom webinars offer small businesses the affordability, convenience, and flexibility of virtual learning and the proven pedagogic methods of expert teachers who use sophisticated technology to simulate live, interactive learning environments. Progent offers webinar training for key desktop software including components of Microsoft Office suite such as Office Excel, Word, Access, and Outlook: Microsoft Dynamics accounting and analytics software including Microsoft Dynamics GP; as well as additional popular desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.
Comcast Business Class Cable Internet Consulting
After Hours ISP Service Plan Selection Consult
Progent offers access to the cost-effective support of online Internet connectivity consultants to help your company to evaluate or update your Internet services so your Internet connectivity solution aligns with your business needs. Services provided by Progent include assessment of your existing bandwidth utilization, carrier and plan analysis and ordering, network provisioning, and overseeing a smooth move to a new carrier and/or service plan. Network provisioning can include enhancing existing routers and switches and configuring additional ones, implementing firewalls, and designing dependable BGP architectures.
Information Technology Consulting Internet Security and Acceleration Server 2006
ISA 2006 Computer Consulting
Application Publishing with ISA Server 2006 allows more control over intranet resources while enabling enhanced productivity by making these applications accessible to legitimate remote users. Internet Security and Acceleration Server 2006 can protect corporate applications, services, and data across all network components with application-layer filtering and powerful publishing wizards. Progent's Microsoft-certified ISA Server 2006 consultants can show you how to plan, install, set up, and support ISA Server on your network so your business achieves a highly functional and economical combination of protection, convenience, and performance.
Microsoft Data Protection Manager 2012 Remote Support
On-site Technical Support SCDPM 2012 Backup and Restore
Progent's Microsoft-certified consultants can provide remote or onsite support to assist companies of all sizes to design, implement, manage, and troubleshoot a backup solution based on System Center 2012 Data Protection Manager. Progent's consultants can help you to upgrade from earlier versions of Data Protection Manager or from another backup platform, and Progent can optimize your Data Protection Manager deployment for onsite, cloud, or hybrid datacenters. Progent offers as-needed help for resolving particularly stubborn issues, or full project management support. Progent can also assist you to design SCDPM 2012 into an enterprise-class disaster recovery plan.
Exchange Server 2007 Professionals
Microsoft Exchange 2007 Specialist
Progent's Microsoft certified consultants can help you design and implement an efficient in-place Exchange Server 2007 upgrade plan that avoids productivity downtime, simplifies ongoing support requirements, and makes your Exchange Server 2007 easy to manage. For complicated multiple server or multi-site migrations, Progent offers the knowledge and experience to finish your project rapidly and affordably. Progent's Exchange Server 2007 help, troubleshooting, and consulting services include expertise with the integration of outside vendor enhancements of Exchange 2007 Server and the creation of unified messaging solutions powered by Exchange 2007 Server.
Remote Technical Support Knowledge Transfer
Computer Engineer Information Transfer
Progent is committed to information transfer from Progent's support experts to clients. By educating customers to handle problems that are within their scope, Progent is able to concentrate on delivering high-value services where Progent faces few competitors. Small businesses who work with familiar freelance consultants or who employ internal IT staffs benefit when Progent passes on knowledge about critical technology and proven methodologies to make their networks more robust, secure, and productive.
Microsoft Virtual Server Administration Engineer
Microsoft Virtual Machines Support and Setup
Microsoft Virtual Server, run on the Microsoft Windows Server 2003 operating system and based on software originally produced by Connectix, provides the performance necessary to carry out server consolidation, software upgrade, and server quarantine projects via virtualization techniques in an enterprise-ready computing environment with advanced scalability, manageability, and reliability. Microsoft has targeted Virtual Server at businesses wishing to enhance operational efficiency in application development and testing, migration from legacy mission-critical software, and server consolidation. Progent's professional Virtual Server consultants can assist your company to evaluate and deploy MS Virtual Server.
Biggest Remote Support Job Recruit Home Based Cisco Consultant
Telecommuting Cisco Consulting Telecommuter Job
Progent is convinced that a well designed and implemented network is a vital factor for accelerating any firm's success, and Progent applies this credo in our corporate network environment. We have created a non-stop virtual office infrastructure that enables Progent's in-house consultants and authorized contractors to deliver fast and effective service, cooperate closely on challenging jobs, and gain from professional and personal growth by acting as a member of a dynamic business culture of personal drive and independence.
24-Hour Consulting Services Windows Server Essentials Client Computer Backup
Windows Server Essentials and Exchange Engineers
Progent's consultants can provide budget-friendly online consulting and troubleshooting for Windows Server Essentials. Progent can provide full-service project management support so you can design and carry out an efficient migration from Windows Server Essentials to Microsoft 365 and other Azure Cloud applications and services.
Citrix VDI Configuration
virtual Windows desktops Support
Citrix offers a comprehensive line of platforms that provide enterprise-class manageability, expandability, and performance for server virtualization and for centralized distribution of virtual Windows desktops and applications. For delivering virtualized desktops and applications, Citrix offers XenDesktop and XenApp. For making and managing virtual servers, Citrix offers XenServer and Essentials for Hyper-V. Progent's Citrix-certified consultants can assist you to evaluate the strategic advantages of Citrix technology and can help you plan, test, deploy, troubleshoot, and support Citrix virtualization platforms.
SonicWall PRO Auditor
24-Hour Network Consultant SonicWall NSA 6650 Firewall
Progent's certified SonicWall firewall consultants can show you how to integrate, manage, and update SonicWall firewall products including the newer SonicWall TZ, NSa and NSsp families of appliances and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and GIAC-certified network security experts can help you incorporate SonicWall firewalls into an end-to-end security plan and design protection into your corporate practices.
24-Hour ProSight NinjaOne Server and Desktop RMM Engineer
NinjaOne Automated Server Monitoring Remote Consulting
ProSight LAN Watch is Progent's server and endpoint monitoring managed service that uses state-of-the-art remote monitoring and management technology to help keep your network running at peak levels by checking the state of vital assets that power your information system. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your designated IT personnel and your assigned Progent engineering consultant so that all potential issues can be addressed before they can impact productivity.
Word for Mac Integration Services
Urgent Remote Support Apple Mac and Windows
Microsoft Mac Office allows Mac users to receive the benefits of the world's most popular office productivity programs. Progent's Apple-certified Macintosh consultants can help you configure Mac Office on a multi-vendor environment that incorporates Apple OS X and Windows-powered platforms so that Mac users can take advantage of the new capabilities of Microsoft Word, Excel, PowerPoint and Entourage in order to share information and network resources with co-workers who use Microsoft Windows. Progent's consultants have expertise with both Apple Macintosh and Windows technology and can support environments that combine Apple Macintosh with Microsoft Windows systems with complete resource sharing, or environments which carefully restrict collaboration between Apple Mac and Windows systems.
Dynamics GP/Great Plains Computer Consultants
Dynamics GP Great Plains Software Computer Consultants
Progent's Microsoft certified consultants offer a variety of support services for Dynamics GP/Great Plains. Microsoft Dynamics GP is a Microsoft financial package and business management tool based, like all Microsoft accounting tools, on the scalable and familiar foundation of Microsoft Windows technology. Dynamics GP 2010, the latest version of Microsoft accounting software in the Microsoft Dynamics GP/Great Plains family, provides an affordable solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and HR. Microsoft Dynamics GP/Great Plains is easy to install and integrate, and with its segmented design you can license only the functions you currently require, with the ability to expand clients and increase capabilities when necessary. Progent's Microsoft Dynamics GP Software consulting engineers can help you deploy, customize and manage Microsoft Dynamics GP/Great Plains 2010 and also earlier editions of Dynamics GP/Great Plains.
Consulting for Service Providers Consulting
Consulting Support for IT Service Firms Consultants
Progent's Support Program for IT Service Organizations lets you take advantage of Progent's consulting engineers while retaining your own brand as a seamless arm of your IT services team.
CISSP Certified Security Architect Services
Engineers CISSP Certified Cybersecurity Auditor
Progent's CISSP-premier cybersecurity experts can help organizations of any size with any aspect of information system security. Progent can create cost-effective cybersecurity systems that guard a small office against advanced malware attacks or Progent can design, configure, and manage an end-to-end security environment for hybrid enterprise networks that accommodate onsite, online, and mobile clients accessing network resources distributed across a mix of physical sites and public and private clouds.
Microsoft Certified Expert Project Design Consulting
24x7 Project Planning Services
For advanced project management assistance, Progent can provide the services of veteran information technology professionals with years of background in IT management, program development, and process design for organizations ranging from Big 4 firms to dot-com startups to government agencies. These high-level IT managers offer project management skills to assist enterprise customers follow leading practices to ensure that strategic projects are successfully completed on time and on budget.
Dynamics GP Accounting Online Consulting
Dynamics GP/Great Plains Features Consulting
important characteristics of Dynamics GP/Great Plains software include a modular structure that allows you to license just the functionality you require, a standards-based architecture built on Microsoft technologies to protect your investment and provide a tightly integrated environment, enhanced reporting capabilities that allow you to monitor all operations, income and spending and sales patterns, compatibility with Microsoft Office to speed access to corporate data, the capability to process information from virtually any db software or workstation application into Microsoft GP/Great Plains, plus an open architecture that makes it easy to develop custom applications. Progent can help you configure and support a reliable, secure server and communications infrastructure to support Dynamics GP, and can offer expert GP consultants to help you convert the powerful features of Dynamics GP business accounting software into a productive business management solution.
Troubleshooting Helpdesk for Remote Workforce
Consultants Teleworker Integration
Progent has two decades of background helping small and mid-size businesses to plan, install, tune, administer, and debug information networks that incorporate a remote workforce.
Citrix Lab Manager Services
IT Consultant Citrix and Microsoft Hyper-V
Progent's Citrix-certified experts can assist your organization to assess the strategic value of the various versions of Citrix Essentials for Hyper-V, help you to use Citrix management utilities in your Hyper-V environment, and show you how you can use Citrix Essentials to enhance the performance, uptime, flexibility, and fault tolerance of your virtual environment while lowering the cost of resources and support and simplifying management processes.
ProSight Reporting Remote Infrastructure Monitoring Integration Services
ProSight Reporting ConnectWise Automate Troubleshooting
ProSight Reporting is an expanding family of real-time reporting utilities designed to integrate with the industry's leading ticketing and network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
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