Manhattan Beach At Home Workforce Solutions Consulting and Support
Help Desk Solutions Consulting Services
Expanding your remote workforce can have a major impact on network infrastructure, cybersecurity, and company processes. Progent has 20 years of experience assisting businesses of all sizes to plan, deploy, manage, optimize, and debug IT networks that incorporate a remote workforce. Progent can assist your Manhattan Beach company to select the appropriate tools and follow best practices in creating and maintaining a secure virtual office solution for teleworkers that promotes collaboration and returns top value. Progent offers services ranging from on demand expertise for getting you past challenging IT bottlenecks to full project management to help you carry out mission-critical initiatives.
Progent can help Manhattan Beach, California businesses to with any aspect of building a high-functioning work-at-home environment by providing infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk augmentation, data security, data protection solutions, and streamlined management.
Help Desk Call Center Services for Telecommuters
An emergency, company-wide changeover to a teleworker business model, which might be motivated by an epidemic or as a component of a disaster recovery preparedness plan, can overwhelm even the most efficient internal Support Desk. Progent's Help Desk services allow businesses to outsource or augment their Call Center with Progent's online Technical Response Center (TRC) services.
- Progent's Standard Support Desk services utilize Progent's extensive network of online IT support specialists along with enterprise-class trouble ticketing and follow-up software to provide an economical, modern Support Desk. Progent's Standard Help Desk Services provide an end-to-end solution that handles all facets of online Level 1 PC technical support from initial service requests to ticket generation, screen sharing, issue resolution, and reporting. A web-based User's Service Portal allows at-home employees to check or revise their current tickets, enter information, and upload screenshots or attachments. Desktop support services are delivered at a substantial discount off Progent's ordinary Level 1 desktop support rates, and Progent makes available the option of rapid hand-off to Level 2 and Level 3 IT experts to deal with advanced issues. To learn more, refer to Progent's Standard Helpdesk Services outsourcing for small businesses.
- Progent's Help Desk Augmentation Service enables your business to augment your current Help Desk organization by sharing delivery of Call Center services seamlessly between your in-house support personnel and Progent's nationwide roster of PC support technicians and subject matter specialists. Progent's shared Call Desk service uses a collective support model based on the leading professional services automation tool for managing service requests and trouble tickets, establishing responsibility, monitoring progress, and producing management reports. For details about how Progent's Help Desk Supplementation Services can help your business to deliver best-in-class technical support to your at-home employees, see Progent's Call Desk augmentation Services.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and maintaining an efficient telecommuter environment for your Manhattan Beach, California business, phone
An index of content::
Network Consulting Companies Midsized Company
24 Hour Midsize Company Computer Systems Consulting
Progent offers technical support for medium size companies who have 100 to 250 network clients. The medium size business or work group has traditionally been an underserved segment of the market for network support expertise. The cost structures and service access models of major outside service firms make them excessively costly for the ordinary mid-size company or small medium business (SMB), which commonly relies on a minimal information technology budget with which to maintain an IT system whose advanced technology and capability are frequently comparable to the information systems of much bigger enterprises. Progent's support delivery model, which takes great advantage of online support, virtual office technology and 24x7 network monitoring, dramatically reduces the IT maintenance costs of an SMB while offering the mid-size organization with big-company service from professional, IT consultants knowledgeable in a broad array of midsized business technologies. If your medium size company or small business is looking for the quality of IT support appropriate by a mid-size organization without paying enterprise prices, you need Progent.
Email Security and Virus Protection IT Outsourcing
Email Security and Virus Protection Support Outsourcing
Progent's Microsoft-certified experts have two decades of experience providing electronic messaging and integrated telecommunications/email solutions for companies. Progent offers economical Microsoft Exchange Server consulting services to enhance email security and virus protection, provide fault tolerant email, and facilitate remote and mobile email access. Progent's Microsoft Exchange help and support services can assist you in planning and deploying a Microsoft Exchange update or a move from a legacy SMPT system or older Microsoft Exchange product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
NetDocs ndMail Consultancy
Professional NetDocs Migration
NetDocuments (NetDocs) is a cloud-based document management system built for legal workflows. Progent can provide online access to NetDocuments consultants who can assist your law firm to plan, configure, administer, tune, or troubleshoot a document management system (DMS) solution powered by NetDocuments.
Xamarin Engineer
.NET Visual Studio Programming
If you want to update your production web site, build internal webs for purposes such as HR or worker education, establish a powerful web presence for a new venture, or generate line-of-business, data-driven specialized web applications, Progent can provide talented and proven web designers. Progent's experts can also show you how to design and manage a safe, robust server and communications infrastructure, including remote and wireless connectivity, to run your web tools.
Amazon MWS integration training Contract Programming Firm
Amazon Marketplace Web Service development Developer Firms
Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales activities such as listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales, merchants can broaden their reach, lower their operating costs, improve reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and get to market quickly.
Microsoft Exchange 2010 Upgrade Services
Professionals Exchange Server 2010 Upgrade
Progent's Microsoft and Cisco-certified network engineers can help your organization to assess the value of Exchange 2010 for your company and can help your IT staff to design and implement an efficient migration to Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange 2007 Server that will provide quick ROI by increasing your workers' efficiency, cutting the cost of equipment and support, streamlining management, and consolidating your vital communications technologies.
Exchange 2000 Upgrade Upgrade Consultant
Top Ranked Microsoft Exchange 2000 Upgrade Support Services
Progent is among the most expert network consulting companies for integrating e-mail systems powered by Exchange 2000. Progent is skilled in helping small businesses get the full benefits of Microsoft Exchange 2000 under typical situations such as upgrading from Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 administration.
DotNET Framework Programmer
.NET Linux Integration
Progent's application developers have worked for two decades with .NET tools and the Visual Studio development environment and are able to create or update .NET applications quickly and at low cost.
Online Support Services Internet Data Center
Award Winning IT Consultant Colo
Colocation data centers allow companies to share enterprise-class facilities for hosting network equipment that supports mission-critical applications. Progent's Microsoft and Cisco premier consultants can help your small business with all aspects of your colocation program such as choosing and migrating to a colo facility, creating system architecture, specifying hardware, on-premises and remote troubleshooting, establishing online network management, and education your IT staff.
Amazon MWS integration training Reports
Amazon Marketplace Web Service programming Programming Company
Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to streamline their operations by automating key sales activities such as listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales, vendors can expand their market, reduce their operating costs, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide programming, workflow integration, project management support, and training to help you shorten development time and costs and get to market quickly.
Aironet WiFi Management Technology Consulting Services
Aironet 3800 Access Point Troubleshooting
Progent's Cisco certified wireless networking experts offer affordable remote and on-premises support for end-of-life and current Wave 2 Aironet Wi-Fi APs and Progent can assist you to design and maintain wireless solutions that incorporate indoor and outdoor/ruggedized Aironet access points.
ProSight IT asset documentation management Professionals
Engineer ProSight network asset documentation management
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and protect information about your network infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be alerted about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your IT infrastructure documentation, you can eliminate up to half of time wasted looking for critical information about your network. ProSight IT Asset Management features a common location for storing and collaborating on all documents related to managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether you're planning enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you require as soon as you need it.
Proxim Wireless Case Study
After Hours Proxim Tsunami Wireless Case Studies
Progent provided a wireless integration environment that allowed a school to increase productivity and avoid the recurring expense of a dedicated wireline connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim wireless bridge is intended for interfacing remote locations as far as 2.5 miles apart and can reach even greater ranges. This wireless alternative provided improved bandwidth and dependability than recourse to amplifying the 802.11b network, and since it uses the 5.8Ghz spectrum it provided immunity to local interference.
ISSAP Certified Network Consulting
ISSAP Certified Security Architecture Professional
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status as a result of thorough examination and extensive work with network security design. ISSAP security experts possess comprehensive understanding of access management systems and methodologies, telecommunications and network infrastructure protection, cryptography, requirements analysis, business continuity planning (BCP) and DRP, and physical security. Progent's ISSAP-certified security consultants can assist your business with all phases of secure network architecture.
Remote Support Services Apple iPhone and Windows integration
IT Consultant Apple iPad and Windows integration
Progent's service specialists in Mac and Microsoft Windows technology can show you how to combine Apple Macintosh and Windows systems into seamless networks with full sharing and collaboration functionality. Allowing productive cooperation among a mix of servers and desktops powered by Apple Mac OS and Microsoft Windows requires extensive knowledge of and background with Mac and Windows technology. Progent's experience in Windows and Macintosh service makes it possible to provide expert support to companies that rely on these platforms to keep their competitive edge. Progent's consultants can also help your business to integrate Apple's iPhones and iPads to operate with smoothly with your Windows network.
Skype for Business and Cisco Unified Communications Specialists
Microsoft Expert Services Skype for Business and Active Directory
Lync Server 2010 supports IM, Presence, audio and video conferencing, desktop collaboration, and both VoIP and PSTN calling. Microsoft Lync Server 2010 can extend the functionality of Microsoft Exchange, SharePoint and Office desktop or cloud-based Microsoft 365 and streamlines administration via integration with Active Directory. Lync can also cut capital and operational costs by eliminating VoIP equipment and subscription services, PBX gear, or conventional video conferencing solutions. Progent's certified IM and Presence consultants offer online and on-premises support to assist you to maintain and repair your existing Lync 2010 deployment or evaluate the benefits of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also help you to plan and carry out a smooth Skype for Business upgrade or a migration to Microsoft Teams.
wireless IP phones and CUCM Support Outsourcing
wireless IP phones and Cisco Unified Communications Manager Configuration
Progent's Cisco wireless VoIP phone configuration and troubleshooting experts offer online and on-premises support to help your organization build and manage a Cisco wireless IP phone solution by providing services that range from troubleshooting the configuration of an IP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for updating the wireless architecture of a campus.
24/7 Microsoft and Cisco Call Desk Sharing Technical Support Services
Co-managed Call Center Computer Engineer
Progent's Co-managed Help Desk service makes it possible for your IT organization to split responsibilities for Help Desk support transparently between your IT staff and Progent's pool of seasoned desktop support technicians and subject matter experts. Progent's Help Desk Co-management service is an advanced support solution built around ConnectWise Manage, the leading shared professional services automation (PSA) tool for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and metrics.
Remote Windows 10 Consulting
Windows 10 Configuration Support Services
Progent's Microsoft-certified consulting experts can assist organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from any older release of Microsoft Windows. Remote and on-premises evaluation and migration services for Microsoft Windows 10 offered by Progent's consultants include ROI analysis, project coordination, compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid integration, mobile management, telecommuter connectivity, security and compliance, streamlined deployment and administration, network infrastructure optimization, Wi-Fi support, disaster recovery planning, group and personal training for network management personnel and users, and ongoing technical help.
GIAC Security and Compliance Test Consulting Services
GIAC Security Audit Consultant
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the knowledge of computer security professionals. GIAC accreditations are acknowledged by businesses and institutions around the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance specialists offer expertise with any of the network security capabilities covered within GIAC accreditation including evaluating network security mechanisms, incident management and response, traffic analysis, web application security and security information and event management (SIEM) solutions.
Remote Support Operations Manager
Comprehensive Event Management Consultants
Remote 24x7 monitoring, automated alarms, and actionable reports are vital to preserving the proper operation of your network and avoiding unnecessary and costly disruptions. Remote Monitoring and Management technology has advanced so far that companies of all sizes can afford a degree of network stability that was once limited to large enterprises. Progent offers a variety Remote Monitoring and Management solutions delivered as low-cost service packages created to help you to identify and resolve a most IT network problems before they can disrupt your business.
Windows Server 2022 Support and Help
Immediate Consultant Windows Server 2022
The complexity and integration requirements of Microsoft Windows Servers requires an IT consulting team with hands-on expertise and in-depth knowledge in designing and building cohesive, comprehensive business technology systems. The experience of Progent's Microsoft-certified experts, which averages more than 10 years supporting Microsoft technology, ensures you success configuring Windows Server 2008 and Windows Server 2003 to match optimally with your business goals. Progent's IT services can assist you with planning, installing, administering, and supporting Windows Server systems that increase the business value of your IT network. Progent's consultants can assist you with Microsoft Windows 2008 Server, Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows Vista and other clients.
Dynamics GP Power BI Consultants
Dynamics GP Software Remote Technical Support
Progent's Microsoft certified consultants provide a variety of support services for Dynamics GP. Microsoft Dynamics GP/Great Plains is a Microsoft financial package and corporate management tool built, like all Microsoft accounting tools, on the expandable and familiar platform of Windows technology. Dynamics GP/Great Plains 2010, the latest version of Microsoft accounting software in the Dynamics GP/Great Plains line, offers a cost-effective solution for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and HR. Dynamics GP/Great Plains is easy to deploy and configure, and with its segmented design you can purchase only the capability you currently require, with the ability to add clients and enlarge functionality when necessary. Progent's Microsoft Dynamics GP Software consulting experts can help you deploy, configure and administer Dynamics GP 2010 and also older versions of Dynamics GP.
SharePoint 2016 Power Query IT Services
Top Rated SharePoint 2016 Management Online Support
Progent's Microsoft-certified consultants offer affordable remote and on-premises expertise, software development, and debugging services for organizations of any size who want to upgrade to SharePoint Server 2016 or SharePoint Online from prior versions of SharePoint.
Teleworker Helpdesk Specialists
At Home Workforce Helpdesk Services Network Consultant
Progent offers small and medium-size businesses overflow or fully outsourced Help Desk call center support for teleworkers.
Cisco IT Services VoIP Phone System
Cisco IP Video phones Online Support Services
Progent's Cisco CCIE-certified networking consultants offer advanced support services for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Exchange 2000 Server Upgrade IT Services
Microsoft Exchange 2000 Upgrade Network Engineer
Progent is among the most experienced network consulting companies for designing email and messaging systems based on Exchange 2000. Progent specializes in helping small and mid-size companies receive the full benefits of Microsoft Exchange Server 2000 for common scenarios including upgrading from Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and outsourcing your Microsoft Exchange 2000 Server management.
IT Services Meraki Wi-Fi 6/6E AP Management
After Hours Meraki AP Management Technology Consulting Services
Progent's Cisco Meraki Wi-Fi access point experts offer remote and on-premises support services to help businesses of any size to plan, deploy, manage, upgrade or debug Wi-Fi systems that include Cisco Meraki APs. Progent can assist your business to set up and support Cisco's Meraki-based wireless networks for environments that range from a teleworker's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also assist you to configure other Cisco products such as Catalyst and Nexus switches, routers and ASA firewalls to build a cohesive network infrastructure that delivers identical connectivity, performance, security compliance, manageability and availability for wired and Wi-Fi users irrespective of their mobility or device.
Windows 11 MDT Consult
Specialist Windows 11
Progent's Microsoft-certified Windows 11 consultants can provide a range of services to support Windows 11 such as cloud and hybrid solutions, mobile management and synchronization, teleworker access, security and compliance, centralized deployment, and Help Desk services.
Online Technical Support Windows 2000
Microsoft Windows 2000 Integration Support
Progent's Microsoft-certified Windows Server 2000 consultants can provide computer help and IT consulting services for the complete family of Microsoft .NET Servers, Windows 2000 Server, and Windows Server 2003. Progent's Windows Server 2000 configuration, optimization, and support services include network planning, deployment, project management, local and remote technical support, Call Center outsourcing, expert security consulting, turn-key outsourcing, and economical co-sourcing.
Urgent SentinelOne Phishing Defense Consultants
SentinelOne Singularity and Vigilance Integration Consultancy
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management solution that includes machine learning technology and advanced services to deliver comprehensive endpoint detection and response (EDR).
WatchGuard Firebox M-Series Firewall Technical Support Services
WatchGuard Firebox M4800 Firewall Security Firms
Progent offers support services for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to select, deploy, and maintain a WatchGuard Firewall/VPN product that aligns with your network security needs and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or migrate efficiently to current WatchGuard firewalls.
Cisco Virtual Private Network Integration Services
VPN Professionals
Progent's Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or mid-size business integrate and maintain Cisco's security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are simple to manage and provide the flexibility to evolve with your growing business requirements. Progent's Cisco-Premier network consultants are familiar with Cisco's comprehensive family of hardware and software targeted at eliminating information theft, virus and worm outbreaks, DDoS attacks, and other threats to your information system. Progent can help you deploy Cisco products to get secure access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central user access control foundation for user authentication, permissions, and tracking from a graphical Web interface.
Microsoft Windows 10 SCCM Consultant
Specialists Windows 10 Upgrade
Progent's Microsoft-certified consultants can assist businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from an older release of Microsoft Windows. Online and onsite evaluation and upgrade support for Microsoft Windows 10 available from Progent include Return on Investment estimates, project management, application compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile management, telecommuter access, data and identity security, streamlined provisioning and management, infrastructure design, wired/wireless convergence, business continuity planning, group and personal training for network management personnel and users, and ongoing consulting support.
Dynamics GP ODBC Consulting Services
Design Firm Dynamics GP App Development
Progent's expert solution designers and programmers can assist your business to build customizations to Microsoft GP/Great Plains that support the special needs of your business while retaining the advantages of seamless Windows integration and connectivity. Progent can also provide expertise with a selection of software development technologies that can be used to create integrations with Microsoft GP. These integration tools include Microsoft Dexterity, Modifier with VBA, Visual Studio for Dynamics, Extender, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
24 Hour Remote Access Consulting Services
Professionals VPN
Cisco's security and offsite connectivity technology for small to mid-size businesses offer a full array of easy-to-administer protection hardware and software to help protect your wired and wireless network infrastructure. Cisco's VPN product family includes routers and switches, firewalls, and VPN access concentrators. Progent's professional staff of consultants includes experienced engineers with Cisco Certified Internetwork Expert and CCNP certifications who can assist your organization to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco security technologies that align most closely with your corporate objectives.
Mac Wi-Fi Online Support Services
Top Professionals Apple Mac Network
Progent's Apple Mac networking engineers can help you with a broad range of system infrastructure issues including network architecture, off-site and mobile access, internetwork communication, protection, and emerging technologies such as VoIP and high-speed wireless connectivity. For business networks built exclusively on Apple Mac OS X or for environments that use a combination of Mac, Linux and Windows based servers and desktops, Progent has the knowledge and depth to handle the complexity of designing, integrating, and maintaining a network infrastructure that is robust, secure, efficient and supportive of your business goals. Progent can show you how to configure Apple's Xserve enterprise servers, Xserve RAID zero-downtime storage products, and Apple's Xsan storage area network solution. Progent can also give you access to certified experts to support Cisco routers and switches.
Network Security Auditing Cybersecurity Penetration Testing
Penetration Testing Network Security Evaluation
Stealth penetration checking is a key component of any overall IT system security plan. Progent's security professionals can perform thorough penetration checks without the awareness of your company's in-house IT resources. Unannounced penetration testing uncovers whether current security monitoring systems such as intrusion incident warnings and event history monitoring are properly set up and consistently monitored. Progent can implement continuous automatic PEN testing to define your internal and external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, compromised credentials, uninstalled patches, and unsound IT product defaults can be combined by hackers into the multi-vector attacks common to modern variants of ransomware.
Windows Server 2008 BranchCache Consultants
Microsoft Windows 2008 R2 Network Consulting
Progent's certified consultants can assist you you to evaluate the benefits of Windows Server 2008 for your company, create pilot systems and rollout plans, install Windows Server 2008 with your network infrastructure and workload, educate your IT staff how to run new administration utilities, and deliver ongoing consulting and technical support via budget-friendly alternatives such as Help Desk support and remote technical support.
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