Expanding your telecommuter workforce may have a significant effect on network infrastructure, security, and corporate culture. Progent has 20 years of background assisting businesses of all sizes to plan, configure, manage, tune, and troubleshoot IT environments that support work-from-home employees. Progent can assist your Manhattan Beach organization to select the appropriate tools and adhere to best practices in creating and operating a safe virtual solution for teleworkers that promotes teamwork and delivers top value. Progent can provide services ranging from as-needed expertise for getting you over challenging technical roadblocks to full project management or co-management to help you successfully complete mission-critical tasks.

Progent can help Manhattan Beach, California companies to succeed with any aspect of building a high-functioning work-from-home ecosystem by delivering infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, cloud integration, Call Desk services, security and compliance, data protection solutions, and streamlined management.

Help Desk Support for Teleworkers
A rapid, enterprise-wide transition to a telecommuter workforce, which might be activated by a pandemic or as an element of a disaster recovery/business continuity process, can overstretch even a high-performing internal Call Center. Progent's Help Desk services make it possible for businesses of any size to outsource or expand their Help Desk Call Center with Progent's online Technical Response Center services.

  • Progent's Standard Help Desk Call Center support services utilize Progent's nationwide team of remote IT support specialists combined with enterprise-class ticketing and follow-up technology to provide an economical, modern Call Desk. Progent's Standard Help Desk Services offer a comprehensive solution that addresses all facets of online Level 1 PC support from help requests to ticket creation, screen sharing, problem resolution, and incident reporting. A web-based User's Service Portal enables teleworkers to monitor or update the status of their active trouble tickets, enter details, and append screenshots or relevant files. Support services are delivered at a substantial discount off Progent's normal Level 1 desktop service rates, and Progent makes available optional fast hand-off to Level 2 and Level 3 IT specialists to deal with advanced issues. For details, visit Progent's Standard Helpdesk Services outsourcing for small and mid-size companies.
  • Progent's Support Desk Augmentation Service allows you to augment your existing Support Desk team by sharing responsibilities for Call Center support seamlessly between your in-house IT support staff and Progent's nationwide team of desktop support engineers and subject matter specialists. Progent's shared Help Desk Call Center service is based on a collaborative support solution based on the number one PSA tool for managing help requests and ticketing, establishing responsibility, tracking progress, and producing management reports. For information about how Progent's Support Desk Augmentation Services can help your company to deliver best-in-class technical support to your telecommuters, refer to Progent's Help Desk Call Center augmentation Services.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing a productive work-from-home solution for your Manhattan Beach, California company, call 1-800-993-9400 or refer to Contact Progent.



An index of content::

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  • Microsoft Exchange 2003 Upgrade Consulting
    Microsoft Exchange 2003 Upgrade Remote Support Services

    Progent's certified consultants provide computer help and network consulting services for Microsoft Exchange Server 2003, Microsoft Windows 2003 Server, and for the entire family of Microsoft server platforms. Progent's upgrade, configuration, management, and troubleshooting services for Microsoft Exchange 2003 Server include planning, installation, documentation, local and remote technical support, Help Desk Call Center support, expert security evaluation, and comprehensive IT outsourcing.

  • Award Winning Telecommuters Manhattan Beach Consulting Services - Call Desk Solutions Consulting Services Manhattan Beach-Gardena, CA
  • Remote Workers Manhattan Beach Consultants - Endpoint Management Solutions Consultants Manhattan Beach-El Segundo, California Manhattan Beach At Home Workforce Management Solutions Expertise Manhattan Beach
  • Risk Mitigation Remote Consulting Risk Response Network Consultant
  • SCCM 2012 Reporting Professionals Top Rated SCCM 2012 Patch Management On-site Support
  • SMS Server 2003 Upgrade Specialists Systems Management Server 2003 Integration
  • SQL Server 2016 Capacity Planning Online Consulting 24/7 SQL Server 2016 Database Migration Support Outsourcing
  • SQL Server 2019 Disaster Recovery Technology Consulting Troubleshooting SQL Server 2019 Big Data Cluster
  • SQL Server Management Studio Help and Support Online Help SQL Server Configuration Manager
  • Security Inventory Specialist Internal Network Security Inventory Technology Professional
  • Services Documentation Troubleshooting Service Reports Online Consulting
  • Top Manhattan Beach Work at Home Employees Call Desk Outsourcing Consulting Manhattan Beach-Redondo Beach, California
  • Services Mandriva Linux Red Hat Linux Configuration
  • Shared Call Center Technical Support Services Network Consultants Support Desk Sharing
  • Small Business Computer Consulting Small Business Security Consulting Firm
  • Small Business WAP371 On-site Technical Support Support and Help Small Business WAP561
  • Small Office Computer Support Consultants Microsoft Certified Expert Outsourcing IT Small Office
  • Solaris-Windows Upgrade Help Top UNIX Upgrade Consultant
  • Special Offer for Small Businesses Specialists Biggest One Hour of Free Consulting Engineers

  • Lync Server 2013 and iPad Consult
    Lync Server 2013 conference bridges Specialists

    Progent's consultants can help your company to assess the benefits of Lync Server for your business and can assist you to plan and carry out a deployment of Lync Server that consolidates the control of Instant Messaging and Presence and improves the productivity of your in-house staff, telecommuters, and mobile workforce. Progent's consultant's can also assist you to perform an efficient migration to Microsoft Lync Server 2010 from Microsoft Office Communications Server or Live Communications Server, integrate Lync Server with Exchange Server, SharePoint Server, and Microsoft SQL Server, show you how you can use Microsoft Lync Server to improve the team-computing capabilities of Microsoft Office programs, and provide training and continuing technical support for Microsoft Lync and other Microsoft technologies.

  • Subcontractor Microsoft MCSA Engineer Queensland Australia Microsoft MCDBA Support Remote Support Jobs Western Australia

  • 24 Hour Troubleshooting Windows Cluster Server 2008
    Remote Consulting Windows Failover Cluster

    The cluster technology built into the Datacenter and Enterprise versions of Microsoft Windows Server 2008 has been dramatically redesigned to simplify the deployment, configuration, and administration of clusters that provide improved levels of system dependability, protection, performance, and versatility. New or enhanced capabilities include automated cluster verification, revamped setup and deployment, improved cluster management, redesigned cluster architecture for increased availability, better protection and quorum structure, fewer failure points, more storage and RAM capacity, and improvements for multi-site clusters. Progent's clustered server consultants can help you evaluate the business benefits of failover clusters, design and implement an installation, train your IT staff to manage your cluster environment, deliver ongoing consulting and support services, and create and test a business continuity procedure.

  • Supplemental IT Staffing Support Services Consulting Services Manhattan Beach CA Manhattan Beach-Hawthorne, CA IT Staffing for Network Service Teams
  • Support IM Infrastructure Microsoft Voice over IP Specialist
  • Support Outsourcing Microsoft Outlook for Mac Exchange and Apple Mac Information Technology Consulting

  • Consulting Exchange Server Hosting
    Microsoft Certified Partner Exchange Server Hosting Consult

    Progent's MS Exchange Hosting Support Services provide an enterprise-class data center that features backed-up power and cooling systems, 24x7 site security and IT support center, plus fault-tolerant connections to Internet backbone service providers. Hosted Microsoft Exchange servers are configured as virtual servers for fault tolerance, easy scalability, and fast restoration. Services feature complete incorporation with your network, access to mobile computing products, automated monitoring of efficiency and security, spam filtering, security update and revision management, Helpdesk support, per-day backup, and comprehensive email administration services.

  • Support SCCM Central Administration Site Online Support Services Configuration Manager
  • Support Services Core Routers Online Consulting Carrier Routing System
  • Support Services Microsoft SQL Server After Hours SQL 2008 Reporting Services Contract Programming Firm
  • Suse Linux Professionals Gentoo Linux Computer Consultant
  • System Center 2016 and Windows 10 Integration Online Help System Center 2016 Disaster Recovery Professionals
  • Tech Outsourcing Cisco Architecture IT Consultant Cisco Router
  • Technical Support Aironet Wave 2 Wi-Fi AP Cisco Prime Infrastructure Configuration
  • At Home Workers Manhattan Beach Assistance - Call Desk Outsourcing Guidance Manhattan Beach-Torrance, California
  • Top Quality 3800 Router Computer Consulting Remote Troubleshooting 4000 Router
  • Top Quality CCA Networking Consultants 24 Hour CCDP Computer Network Support Company
  • Work at Home Employees Manhattan Beach Consulting - Help Desk Call Center Solutions Consulting and Support Services Manhattan Beach-Inglewood, California
  • Top Quality Information Technology Consulting Forefront Network Inspection System Forefront Threat Management Gateway Online Technical Support

  • ProSight Virtual Server Private Cloud Hosting Professional
    ProSight Hosting for Virtual Servers Consult

    Progent's ProSight Virtual Hosting service offers complete hosting of a small organization's servers in an environment that gives the highest degree of availability and expandability and is also simple to move to another host. ProSight Virtual Hosting services are based on mature virtualization technologies that enable small and midsize companies with multi- platform environments to economize significantly on the expense of capital equipment, infrastructure maintenance, and network management while benefiting from enterprise-class fault tolerance and an unprecedented degree of vendor independence.

  • Top Ranked Integration Support SCCM Device Management SCCM Upgrade Troubleshooting
  • Top Rated Exchange Server 2003 Upgrade Support and Help Microsoft Exchange Consultants
  • Top Rated WatchGuard Firebox M5600 Firewall Cybersecurity Contractors 24-7 WatchGuard Firebox M4600 Firewall Firewall Configuration
  • Top SCCM 2016 Central Administration Site Online Technical Support SCCM 2016 Mobile Application Management Integration Support
  • Top SQL 2008 Information Technology Consulting SQL 2008 Professional

  • IT Consulting MOM 2007
    Microsoft Experts System Center Operations Manager Support

    Progent's Microsoft-certified consulting experts have over 10 years of background designing, implementing, optimizing and fixing System Center Operations Manager environments and can provide companies of any size expert remote or onsite consulting support for System Center 2012 Operations Manager. Progent can help you to design a topology for Microsoft SCOM 2012 servers that provides the performance and availability required to monitor your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent can also assist you to import and set up System Center 2012 Operations Manager management packs based on leading practices for tracking network fabric and both Microsoft and 3rd-party apps and services. In addition, Progent can provide fast online or onsite technical support to help you to remediate serious problems detected by SCOM 2012.

  • Training Live Online Microsoft Access Live Online Windows 10 Classes
  • Urgent Consulting Services Company Microsoft Windows Server 2016 Manhattan Beach-Redondo Beach, California Integration Services Windows 2008 Server
  • Urgent Microsoft Expert Teams Computer Consulting Microsoft Teams and iPhone Consultants
  • Urgent Offsite Workforce Manhattan Beach Guidance - Help Desk Outsourcing Assistance Manhattan Beach Manhattan Beach Remote Workers Call Desk Outsourcing Consulting Manhattan Beach-El Segundo, California
  • Teleworkers Manhattan Beach Consulting - Help Desk Augmentation Consultants
  • Urgent Services NetApp MetroCluster and FlexPod NetApp MetroCluster Troubleshooting Consulting
  • Urgent Wireless Remote Technical Support CCIE Expert Certified Consultant Services wireless IP phones and Cisco Unified Communications Manager
  • Virtual Server 2005 Professional Microsoft Server Consolidation Integration
  • Watchguard Security Consulting VPN Security Consultants
  • Wi-Fi RF Spectrum Analysis for Wi-Fi Online Support Wireless LAN Site Survey Technical Support Services
  • Windows 8.1 Consultant Services Windows 8.1 Training Specialists

  • Progent's Management Technology Providers
    After Hours Design Consultant Progent's Management Team

    Progent's management team includes seasoned veterans with decades of experience delivering network consulting services, troubleshooting, and long-term information system planning to businesses ranging in size from startups to Fortune 500 companies. Great service requires great personnel, and Progent stands out by having assembled a management team able to provide businesses with the top service value available anywhere.

  • Windows SBS Technical Consultant Immediate Microsoft Essential Business Server IT Consulting
  • Windows Server 2012 R2 Clustering Technology Consulting Windows Server 2012 R2 Cloud Consulting
  • Windows Server 2012 R2 Essentials Engineers Windows Server Essentials Security Specialist

  • Solaris Specialists
    Consultant Sun Solaris

    Progent's Solaris family consulting services provide small and mid-size companies and software developers support for administering and maintaining Solaris systems that coexist with Microsoft-based technology. Progent can give your organization access to Sun Solaris consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISA certification. This broad array of experience provides you with a convenient one-stop source to help you create and manage a secure and reliable cross-platform network and communications environment that allows Solaris and Microsoft interoperability by combining Microsoft Windows with popular versions of UNIX such as Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.

  • Windows Server 2012 R2 Live Migration Network Engineer Windows Server 2012 R2 Configuration Manager Consulting Services
  • Windows Server 2012 R2 Server Manager Computer Consultants Support Outsourcing Windows Server 2012 R2 Clustering

  • Windows Server 2003 Consultants
    Windows 2003 Server IT Services

    Progent's Microsoft-certified Windows 2003 Server consultants offer computer help and expert consulting services for the complete family of Microsoft .NET Servers, Windows Server 2003, and Microsoft Windows Server 2000. Progent's Windows 2003 upgrade, configuration, administration, and maintenance offerings include network planning, installation, project management, in-person and remote technical support and repair, Help Desk services, expert security services, comprehensive outsourcing, and cost-effective co-sourcing.

  • Wireless Integration Case Study Case Study Wireless Integration
  • XenApp and Citrix Access Gateway Network Engineer Windows Application Management Consultants
  • Zero Downtime Clustered Servers Integration Services 24-7 Fault-tolerant Clustered Servers Support Outsourcing

  • Desktop Technology Network Consulting
    Microsoft Desktop Small Office IT Consultant

    Progent can deliver a variety of affordable online and on-premises consulting services to assist you to configure, administer, and debug desktops and mobile devices based on Windows, Apple macOS/OS X, Apple iOS, Android, or Linux.


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