Enlarging your telecommuter workforce may have a significant effect on network architecture, security, and company processes. Progent has two decades of background helping SMBs to design, deploy, manage, tune, and debug IT networks that support a remote workforce. Progent can help your Oklahoma CIty organization to pick the right technologies and follow best practices in building and operating a secure virtual solution for telecommuters that promotes teamwork and delivers maximum business value. Progent offers services ranging from on demand expertise for getting you past occasional IT bottlenecks to full project management to help you carry out mission-critical initiatives.
Progent can assist Oklahoma CIty, Oklahoma businesses to with any aspect of creating a high-functioning telecommuting ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud integration, Help Desk services, cybersecurity, data protection solutions, and unified management.
Help Desk Call Center Services for At-Home Workers
A rapid, company-wide transition to a telecommuter workforce, which could be driven by a pandemic or as a component of a business continuity plan, can overwhelm even the most efficient internal Call Center. Progent's Help Desk Call Center services allow organizations to outsource or supplement their Call Center with Progent's online Technical Response Center (TRC) services.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and maintaining an efficient work-from-home solution for your Oklahoma CIty, Oklahoma business, call