St. Louis Telecommuters Configuration Advisor
Help Desk Solutions Consultants
Expanding your telecommuter workforce may have a major effect on network infrastructure, security, and company workflows. Progent has two decades of background assisting SMBs to design, configure, manage, optimize, and debug IT networks that support a remote workforce. Progent can help your St. Louis organization to select the appropriate tools and follow leading practices in building and operating a safe virtual solution for telecommuters that promotes collaboration and delivers top business value. Progent offers services that go from on demand expertise for getting you over challenging IT bottlenecks to full project management or co-management to help you carry out business-critical initiatives.
Progent can assist St. Louis, Missouri companies to succeed with any aspect of building a high-functioning work-from-home environment by delivering network infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk services, security monitoring, data protection solutions, and unified management.
Help Desk Call Center Support for Telecommuters
A rapid, company-wide transition to a teleworker workforce, which could be motivated by an epidemic or as a component of a business continuity process, can overwhelm even the most efficient in-house Support Desk. Progent's Help Desk Call Center services make it possible for businesses to outsource or supplement their Help Desk Call Center with Progent's online Technical Response Center (TRC) services.
- Progent's Standard Help Desk Call Center services leverage Progent's nationwide network of online technical support experts along with world-class ticketing and follow-up technology to provide an affordable, state-of-the-art Call Desk. Progent's Standard Help Desk Services offer a comprehensive solution that handles all facets of remote Level 1 PC technical support from service requests to ticket generation, desktop sharing, problem resolution, and reporting. A web-based User's Service Portal allows telecommuters to track or edit the status of their active tickets, enter information, and upload screen captures and relevant files. Technical support services are provided at a significant discount off Progent's normal Level 1 desktop service charges, and Progent offers the option of fast hand-off to Level 2 and Level 3 support experts to resolve advanced problems. For more information, see Progent's Standard Helpdesk Services outsourcing for small businesses.
- Progent's Support Desk Augmentation Service enables you to expand your current Help Desk team by sharing responsibilities for Support Desk services seamlessly between your in-house support personnel and Progent's extensive team of PC support engineers and subject matter specialists. Progent's co-managed Help Desk Call Center service is based on a collaborative support solution based on the number one PSA platform for managing service requests and ticketing, assigning responsibility, monitoring progress, and producing management reports. To find out how Progent's Help Desk Supplementation Services can enable your business to provide world-class desktop support to your at-home workforce, see Progent's Help Desk Call Center supplementation Services.
Contact Progent for At-Home Worker Expertise
To contact Progent about creating and managing a productive telecommuter environment for your St. Louis, Missouri business, phone
An index of content::
Immediate Threat Management Gateway 2010 Online Help
Forefront TMG Remote Technical Support
Microsoft Forefront TMG 2010 is based on the powerful security technologies of Internet Security and Acceleration Server 2006 and offers a centrally managed web gateway that acts as a single-server platform for a variety of security functions such as an application and network layer firewall, URL monitoring and filtering, antimalware, intrusion protection, application proxy, Virtual Private Network control, and HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 includes comprehensive web security reporting features, allows custom reports generated by Microsoft SQL Server, works with Active Directory to streamline authentication, and can be operated as a virtual server to lower costs and enhance availability. Progent's Microsoft consultants can help your company to plan and carry out test and production deployments; interface Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, Active Directory, SQL Server, Exchange Server, and Microsoft SharePoint 2010; install Forefront TMG 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and deliver ongoing support and repair services. Progent's consultants can also assist you to upgrade smoothly to Forefront Threat Management Gateway from any version of ISA Server.
Symantec VelociRaptor Technology Consulting
Symantec Raptor Audit
Progent's Symantec consultants can assist you to maintain discontinued Symantec firewall and VPN products including the Raptor and VelociRaptor family or help you upgrade to current firewall/VPN technology. Progent can also enable you to create and execute a comprehensive security strategy that can include firewall and VPN appliances and utilities, outsourced security and virus defense services, server and application monitoring products, and formal policies and processes. Progent has the expertise to be your one-stop source for on-going network support, maintenance, education, and security consulting.
Immediate NLB Testing Consulting
Engineer Project Management Test Lab
The Progent Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center can be used for piloting line-of-business applications, developing efficient migration procedures, assessing and optimizing performance, planning or verifying disaster recovery solutions, mitigating compatibility issues, and building training environments for new products and technologies. For Progent customers without adequate in-house resources to configure proper test environments, the lab cuts capital costs and technical risk while keeping vital IT projects on schedule.
Remote Technical Support SCCM 2012 Asset Management
Technical Support SCCM 2012 Intune Integration
Progent's Microsoft-certified consultants can help you to plan for, deploy, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade smoothly to Configuration Manager 2012 from a legacy device and application management platform or assist you to enhance your existing SCCM 2012 ecosystem to accommodate your evolving IT requirements. Also, Progent can help you to create a software foundation that extracts the most value from SCCM by providing expertise with associated Microsoft technologies including ADDS, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
Extended Call Desk Costs Consultant Services
Virtual Help Desk Costs Professional
Progent's Help Desk Call Center outsourcing and co-sourcing services help organizations to cut costs and enhance productivity.
24/7/365 OS X Technical Support Professionals
macOS Network Management Services
Progent provides nationwide online phone support and consulting services for businesses that run Apple Mac OS X networks or whose information systems feature a combination of Mac with Microsoft technology. Progent's engineers offer Apple macOS and Mac OS X clients a range of IT services such as desktop assistance, migration to the current version of Mac OS X from other earlier editions of Mac, plus expertise with macOS and Mac OS X applications. Progent can also help your business with Apple iPhone and Apple iPad support, or migrating to iCloud. Online network consulting offers maximum leverage for your IT budget by preserving user productivity and limiting the time charged for network repair services. Advanced remote support utilities and experienced technicians and engineers allow Progent to handle most network issues without squandering time and money by traveling to your location. In the vast majority of situations your IT issues can be dealt with by telephone or via a combination of telephone support and online connectivity. Progent can put you in touch with Cisco CCIE infrastructure experts and CISA and CISM premier security specialists to assist with the most challenging system problems.
Exchange 2013 Backup and Restore Online Support
Online Troubleshooting Exchange 2013 Unified communications
Exchange Server 2013 incorporates significant improvements to the capabilities of its predecessor Microsoft Exchange 2010 and delivers powerful innovations plus a revamped architecture. These improvements favorably impact vital areas like ease of administration, high availability (HA), security and compliance, cost of ownership, teamwork, scalability, throughput, compatibility, and productivity. Progent's certified Exchange 2013 consulting experts can help you understand the potential business benefits of migrating to Microsoft Exchange Server 2013, create a cost-effective validation and rollout plan, and educate your IT team to manage your Exchange 2013 environment. Progent can also provide ongoing remote support and management services for Exchange Server 2013.
ProSight Ransomware Recovery Online Help
Best ProSight Ransomware Recovery Technical Consultant
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes next generation behavior-based machine learning tools from SentinelOne to defend endpoint devices as well as servers and VMs against new malware assaults like ransomware and email phishing, which routinely escape traditional signature-based anti-virus products. ProSight ASM protects on-premises and cloud-based resources and provides a unified platform to address the complete malware attack progression including blocking, detection, mitigation, cleanup, and post-attack forensics. Top capabilities include single-click rollback using Windows VSS and real-time system-wide immunization against new attacks.
WLAN Site Survey Integration
Wireless LAN Site Survey Help and Support
Progent's wireless site survey services assist you to plan, implement and troubleshoot a Wi-Fi LAN customized for your environment, offering your business a WLAN that delivers the coverage, performance, density, QoS, security, and roaming ability your business needs. Wireless survey services from Progent include online predictive analysis for designing a Wi-Fi network and on-premises survey services for validating, tuning, and debugging an operational Wi-Fi network.
24/7 Remote Access Computer Consultant
Remote Access Network Engineer
Progent's Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or mid-size company deploy and support Cisco's security and VPN products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are simple to manage and provide the flexibility to expand with your growing business requirements. Progent's Cisco-Certified network consultants are familiar with Cisco's complete family of products targeted at eliminating data pilfering, virus and worm assaults, Denial of Service attacks, and other security risks to your information system. Progent can show you how to deploy Cisco products to get secure access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a centralized user access control framework for user authentication, authorization, and accounting from a graphical Web interface.
Remote Troubleshooting Microsoft SQL 2008
SQL 2008 Analysis Services Consult
Microsoft SQL Server 2008 offers powerful, standardized tools to computer experts and information workers, lessening the difficulty of creating, integrating, managing, and accessing company information and database programs in environments ranging from handheld devices to corporate data networks. The sophistication and integration demands of Microsoft SQL Server 2008 require a network consulting firm with hands-on experience and wide knowledge in planning and building information-based, comprehensive business technology solutions. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft technology, ensures you success in planning, deploying and managing Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET environment.
24/7/365 Mid-size Company Integration Consulting
Midsized Business Remote Technical Support
Progent provides technical support for mid-size businesses with 100 to 250 system users. The mid-size company or work group has traditionally been an underserved part of the market for IT consulting services. The cost structures and service delivery models of major outside support organizations make them too costly for the typical mid-size business or small medium business (SMB), which commonly has a minimal IT budget with which to maintain an IT system whose complexity and capability are often comparable to the information systems of far larger enterprises. Progent's service delivery model, which takes full advantage of online support, virtual office technology and proactive network monitoring, significantly lowers the network maintenance expenses of a small-medium business while offering the small organization with big-company service from professional, world-class experts with background in a broad array of midsized business network solutions. If your medium size organization or small business is looking for levels of IT help appropriate by a medium size office without paying big-company costs, you need Progent.
Duo Multi-factor Authentication Configuration
IT Services Duo MFA and Single Sign-on (SSO)
Progent's Duo managed services utilize Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication. Duo enables single-tap identity confirmation with iOS, Android, and other personal devices.
IT Consultant Wi-Fi Network
Cisco and Microsoft Wireless LAN Consulting Services
Progent can help you plan, configure, manage, monitor, and repair an efficient Wireless network infrastructure, select sensible hardware and software, and integrate wireless access points, wireless bridges, antennas, wireless controllers, and various wireless accessories. Progent can also help you put together a complete 802.11x network security strategy that is well integrated with the security strategy for your overall corporate network.
Windows Server 2016 Cloud Witness Consultancy
Windows Server 2016 Workgroup clusters Technology Consulting Services
Progent's Windows Server 2016 disaster recovery/business continuity experts can help you to design a disaster recovery system based on Microsoft's most advanced Failover Clustering technologies including Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using industry-standard hardware, VM Load Balancing for improving the performance and fault-tolerance of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for fast, economical creation of a stretch cluster quorum witness.
Security Consultant WatchGuard Fireware
WatchGuard Firebox M370 Firewall Protecting
Progent offers consulting expertise for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to choose, deploy, and manage a WatchGuard Firewall appliance that fits your security requirements and budget. Progent can help you to manage legacy WatchGuard firewalls or migrate efficiently to modern WatchGuard firewalls.
Microsoft Azure migration Contract Programmer
Development Companies Microsoft Azure integration
Progent can assist companies of any size to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT management and reduce hardware investments. Microsoft Azure includes a wealth of public cloud services and Progent can help you to understand the advantages and limitations of different cloud computing models supported by Azure. Progent can help you administer cloud-based or hybrid cloud and local apps and resources and make sure that you sidestep the common errors small organizations make when migrating to a public cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, manage authentication with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also help you to prepare perimeter firewalls and IPsec VPN connections and to integrate iPhones and iPads and Android smartphones and tablets.
Top Quality Online Help Hyper-V 3.0 Virtual
Virtual Server Administration Website Setup and Support
Progent's network consultants can help you evaluate the potential benefits of Hyper-V-powered virtualization for your business, perform test installations to verify Hyper-V's compatibility with your line-of-business software, evaluate your network infrastructure for optimal operation with virtual server technology, help you in moving to Windows Server 2008 and setting up Hyper-V, educate your network management staff to monitor and administer Hyper-V, provide expert consulting help for improving the security of your virtual machines, establish and test business continuity processes that maximize network uptime, and deliver continuing consulting and technical support including low-cost online repair and comprehensive Help Desk services.
Microsoft Access report formatting Programming Firm
Microsoft Access performance tuning Programming Companies
Progent offers economical remote support for all editions of Office Access including Access desktop and Access Web App and can provide expert help for Access application development, database migration, performance tuning, BI reporting, and maintenance. Progent also offers custom webinar training for Access development and DBA services.
Cisco ASA Firepower Integration Support
Cisco Firesight Help and Support
The latest generation of ASA 5500-X Family of firewalls with Firepower Services offer substantially more performance than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-certified CCIE network experts can help your company to maintain your existing PIX or Cisco ASA 5500 security appliances and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, integrate, optimize, manage and debug firewall environments built around Cisco ASA firewalls with Firepower Services.
Antispam Information Technology Consulting
Postini Installation support
Email Guard by Postini offers continually updated spam and virus filtering, data filtering, and protection from e-mail-borne DHA attacks and DSA attacks. Progent is a Postini aggregator and support specialist. If your business is too small to purchase for a regular Postini license, you can still have access to Postini's Perimeter Management technology via Progent's E-Mail Guard antispam and anti-virus aggregation program. Progent's certified email protection consultants can help you devise an email defense strategy that includes anti-spam and anti-virus products and policies.
Co-managed Help Desk Network Consultant
Microsoft Certified Expert Computer Consultant Supplemental Support Desk
Progent's Co-managed Help Desk service makes it possible for your IT organization to split responsibilities for Help Desk support seamlessly between your in-house IT team and Progent's large roster of veteran technical support engineers and matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative service desk solution built around ConnectWise Manage, the top shared professional services automation (PSA) platform for handling end-user service requests, ticketing, responsibility, progress tracking, and reporting.
Top Citrix StorageLink Gateway Consultancy
Engineer Citrix StorageLink Gateway
Progent's Citrix-certified consultants can help your organization to assess the business value of the various editions of Citrix Essentials for Hyper-V, help you to integrate Citrix administration tools in your Hyper-V environment, and demonstrate to you how you can use Citrix Essentials for Hyper-V to enhance the performance, availability, consistency, and fault tolerance of your virtual environment while reducing the cost of equipment and support and simplifying management processes.
Dynamics GP Power BI Technology Consulting Services
Support Dynamics GP
Progent's Microsoft certified experts offer a range of support services for Microsoft Dynamics GP. Dynamics GP is an accounting and ERP tool based, like all Microsoft financial solutions, on the scalable and popular foundation of Windows technology. Microsoft Dynamics GP provides a cost-effective solution for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is easy to deploy and integrate, and with its modular approach you are able to license only the functions you currently need, with the ability to expand clients and increase functionality when necessary. Progent's Microsoft Dynamics GP support experts can show you how to install, customize and manage the latest release of Dynamics GP or upgrade smoothly from an earlier version.
Cisco Experts Catalyst 9130AX Access Point Professionals
CCIE Certified Catalyst Wi-Fi 6 and Wi-Fi 6E AP Site Survey Computer Engineer
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E Wireless Access Point experts offer affordable remote and on-premises support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless APs.
SonicWall Ransomware Protection Network Intrusion Penetration Testing
Cybersecurity Team SonicWall
Progent's certified SonicWall firewall experts can show you how to integrate, maintain, and update SonicWall firewall products including the current SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISM and GIAC-certified network security consultants can help you incorporate SonicWall firewalls into an end-to-end security solution and design protection into your business practices.
Symantec Firewall Firewall Configuration
Symantec Firewall Network Intrusion Penetration Testing
Progent's Symantec experts can assist you to support legacy Symantec firewall and Symantec VPN appliances such as the Symantec Raptor and Symantec VelociRaptor family or help you migrate to current firewall/VPN technology. Progent can also enable you to design and execute a complete security strategy that can include firewall/VPN devices and utilities, managed security and network protection services, system monitoring products, and formal policies and processes. Progent has the expertise to be your single source for on-going network help, administration, training, and security expertise.
WLAN Site Survey Network Engineer
Wireless LAN Site Survey Support
Progent's wireless site survey and predictive modeling help you to design, implement and debug a Wi-Fi LAN customized for your environment, providing you a wireless solution that has the reception, speed, density, QoS, data protection, and hand-off capability your company needs. Wi-Fi survey services from Progent include remote predictive modeling for planning a Wi-Fi network and onsite survey services for confirming, tuning, and debugging a functioning wireless network.
Top Quality Training MOTU Digital Performer
Macintosh Applications Trainer
Progent's Apple Mac experts can promote the creative aspect of Macintosh environments by offering help services and training in imaging, sound, and video. Progent's consultants offer help in a range of Mac programs such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video post production studio.
After Hours Online Technical Support ISA 2006
ISA 2006 Remote Troubleshooting
ISA 2006 is a comprehensive edge gateway that offers a fully integrated application layer firewall, virtual private network, proxy, and Web caching solution for protecting the Internet-facing applications of any sized business against a broad variety of attacks. Progent's Microsoft-certified ISA Server consultants can help you design, cost-justify, test, install, configure and manage the any version of ISA Server 2006 on your network.
Engineer Fault Tolerant Colocation
Microsoft Experts Fault Tolerant Colocation Engineers
Progent's Data Center professionals can help you find fault-tolerant data centers that match the particular needs of your company. Fault tolerant colocation sites are particularly attractive to small businesses because of their low cost and convenience in comparison to pursuing a do-it-yourself strategy. Attempting to create an in-house data center with even a basic degree of fault tolerance is too costly for most small businesses. Progent is ready to show you how to get all the benefits of high availability data centers and 24x7 colo sites by providing a full range of consulting and maintenance services.
Onsite Technical Support SQL Server 2014 Resource Governance
24x7x365 Microsoft Certified SQL Server 2014 Database Migration Support
SQL Server 2014 includes significant enhancements in key areas including speed, uptime, security, and cloud readiness. SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that works transparently with all workloads including Online Transaction Processing (OLTP), data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and onsite consulting services including system design, deployment, administration, remediation, and software development expertise to enable businesses of any size to realize fast return from their SQL Server 2014 investment.
Technical Consultant Telecommuter Collaboration Software
Remote Employees Collaboration Configuration
Progent can help small and mid-size organizations to set up collaborative technology to allow their telecommuters to engage in positive teamwork with fellow workers and clients.
Hornetsecurity Altaro VM Backup Disaster Recovery Specialists
Support Outsourcing Altaro VM Backup Troubleshooting
Altaro VM Backup software from Hornetsecurity offers small and mid-size organizations a reliable and budget-friendly solution for backing up and restoring Microsoft Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for local, remote, distributed, and cloud architectures and also enables cost-effective cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of remote or on-premises consulting services to assist you to plan, install, optimize and troubleshoot a modern backup and disaster recovery system powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/recovery service powered by on Altaro VM Backup technology.
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