Enlarging your telecommuter workforce can have a major effect on IT infrastructure, security/compliance, and corporate workflows. Progent has two decades of background assisting businesses of all sizes to plan, deploy, administer, tune, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your St. Louis company to select the right tools and adhere to leading practices in building and operating a secure virtual office solution for teleworkers that facilitates collaboration and returns top business value. Progent offers support services ranging from as-needed expertise for helping you over challenging IT bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.

Progent can assist St. Louis, Missouri companies to succeed with any aspect of creating a high-functioning work-from-home ecosystem by delivering infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, Help Desk services, endpoint security, backup/restore solutions, and unified management.

Help Desk Support for Teleworkers
A fast, organization-wide transition to a telecommuter workforce, which might be motivated by an epidemic or as an element of a business continuity preparedness plan, can overstretch even a high-performing internal Help Desk. Progent's Call Center services allow businesses to outsource or expand their Call Desk by using Progent's remote Technical Response Center (TRC) team.

  • Progent's Standard Help Desk support services utilize Progent's nationwide team of online IT support experts along with enterprise-class ticketing and follow-up technology to provide an affordable, modern Support Desk. Progent's Standard Help Desk Services offer an end-to-end solution that handles all aspects of remote Level 1 desktop technical support from help requests through ticket generation, desktop sharing, problem resolution, and reporting. A browser-based User's Service Portal enables telecommuters to track or revise their active trouble tickets, add details, and upload screen captures and relevant files. Support services are delivered at a substantial price reduction off Progent's normal Level 1 desktop service rates, and Progent makes available the option of fast hand-off to Level 2 and Level 3 IT specialists to resolve advanced issues. For details, see Progent's Standard Helpdesk Services outsourcing for small and mid-size businesses.
  • Progent's Call Center Supplemental Service allows your company to supplement your current Help Desk Call Center staff by sharing responsibilities for Call Desk services seamlessly between your in-house support staff and Progent's nationwide roster of PC support technicians and subject matter experts. Progent's co-managed Help Desk Call Center service is based on a collective support solution utilizing the leading PSA tool for handling service requests and ticketing, establishing ownership, tracking progress, and producing management reports. To find out how Progent's Support Desk Augmentation Services can enable your company to provide world-class IT support to your at-home employees, visit Progent's Call Desk augmentation Services.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing an efficient telecommuter solution for your St. Louis, Missouri business, phone 1-800-993-9400 or visit Contact Progent.

An index of content::

  • 24-7 Microsoft and Cisco Certified Onsite Computer Services Alabama Design Utah
  • 24-Hour Lync Server 2013 Edge Server Pool Technology Professional Lync Server 2013 VoIP Services
  • 24/7 SharePoint Server 2010 Configuration St Louis Forest Park St Louis Missouri Computer Consultant Microsoft SharePoint 2010

  • Colocation Outsourcing
    Data Center IT Consultants

    Progentís data center support services are designed for businesses with equipment housed at Internet Data Centers or data center colo hosting facilities and in need of timely on-site assistance at the co-location site as well as remote support from Microsoft and Cisco Premier Certified experts. Progent provides a complete array of IDC and IDC and colocation consulting services including network architecture evaluation, Windows and Linux server integration and maintenance, troubleshooting for server and communications networking, development and deployment of high availability systems, defining and implementing layered security defenses, firewall integration and troubleshooting, configuring load balancing environments, and creating fault tolerant server and storage clustering configurations.

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  • After Hours Microsoft Financial Software Network Consultants Dynamics GP/Great Plains Network Consultant
  • Aironet Technical Consultant Aironet 3700 Access Point IT Services

  • Q and A about Recruiter Cisco Consultant Contractor Jobs
    Telecommuter Job FAQ about Cisco Consultant

    To see replies to frequent enquiries about becoming a consultant at Progent, refer to Consulting at Progent Q&A.

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    Progent's Microsoft certified consultants can show you how to define and implement an efficient in-place Microsoft Exchange 2007 migration plan that minimizes network downtime, simplifies ongoing support requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multiple server or multi-location upgrades, Progent has the background to complete your project quickly and affordably. Progent's Exchange Server 2007 support, troubleshooting, and consulting offerings include assistance with the configuration of third-party enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging solutions powered by Exchange Server 2007.

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    VMware VDP Backup, Consult

    Progent can provide economical online access to engineers skilled in a wide range of products and technologies that provide solutions for protecting Microsoft Windows, Mac, and Linux/UNIX physical and virtual servers and desktops as well as notebooks and handhelds. Progent can provide help for all major data protection platforms including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan, Double-Take, Mozy, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery, and Oracle Solaris FLARs. Progent can help your company to implement, upgrade, or troubleshoot backup/restore systems for a range of topologies such as local, remote, cloud-based, or a mix.

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    Remote Consulting Exchange 2013 Server

    Exchange Server 2013 includes significant improvements to the functionality of its predecessor Exchange Server 2010 and introduces important new features plus a revamped architecture. These enhancements favorably impact vital IT areas like manageability, high availability (HA), compliance, cost of ownership, collaboration, extensibility, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consulting experts can help you understand the possible business benefits of upgrading to Microsoft Exchange 2013, design a cost-effective validation and rollout plan, and train your IT staff to manage your Microsoft Exchange 2013 environment. Progent can also provide ongoing remote consulting and management for Exchange Server 2013.

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    Progent is hiring a variety of full-time employees including motivated Microsoft Certified Systems Engineers; network consultants with Cisco CCNP or CCIE certification; and consultants for fault-tolerant network architecture with backgrounds in mobile access, wireless integration, high-availability environments, disaster recovery planning, data preservation, and server virtualization. Progent is also seeking workstation support experts, remote troubleshooting specialists, and CISSP or CISM accredited security consultants. We are also looking for experienced managers and administrators who can operate efficiently in our dynamic, virtual office model. Progent works with freelance consultants who have specialized knowledge and hands-on background in important information technology areas outside Progent's main technical concentration. Our Experts Group hires contractors who can provide advice and programming services for mission-critical applications that include MRP, Enterprise Resource Planning, or CRM; possess deep expertise with non-Microsoft platforms such as Linux, Macintosh, or Sun, or can provide world-class skills in technologies such as telecommunications, web design, EDI, eCommerce, or database management. Independent contractors certified by us cooperate with Progent's in-house professionals to deliver end-to-end IT services for small company networks.

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    Global Information Assurance Certification was founded in 1999 to certify the skill of network security professionals. GIAC accreditations are acknowledged by businesses and government organizations all over the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance specialists can provide expertise with all of the security services addressed within GIAC certification such as auditing network security mechanisms, security incident handling, intrusion detection, web-based application security and security information and event management (SIEM) solutions.

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    Progent wants to find full-time, results-oriented Microsoft certified engineers with Microsoft Certified Systems Engineer credentials; Cisco accredited system engineers who have Cisco CCNP or CCIE certification; security consultants who have CISSP or CISM or equivalent security credentials; and high-end network architecture experts with experience in mobile access, wireless networking, service continuity, workplace recovery, information protection, and VMware. Progent also seeks professionals who can work on our team of desktop service specialists and remote support experts. Also, Progent is seeking talented managers who can perform productively in Progent's high-growth, virtual office culture.

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  • Fault Tolerant Internet Connection Professional Microsoft Exchange Cluster Network Consultants

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    Progent's work environment will allow you to become a better consultant by improving your technical knowledge and increasing the loyalty of your clients. Progent makes good on this promise by recruiting the top consulting talent for you to work with, providing an advanced system architecture, running specialized application utilities to deliver the maximum level of support, and by optimizing our business models for finding and retaining clients.

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    Windows, UNIX, Solaris Network Consultant

    Progent's UNIX platform consulting services offer small and mid-size businesses and developers assistance with managing and maintaining UNIX, Linux or Solaris systems that run with Microsoft-based networks. Progent can give your business contact with UNIX experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM credentials. This wide range of expertise provides you with a convenient single source to help you build and maintain a protected and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or leading Linux derivatives such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.

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  • IT Consulting Exchange Server 2003 Upgrade Exchange 2003 Server Upgrade IT Consultant

  • Exchange 2000 Upgrade Consultant
    24 Hour Support Services Microsoft Exchange

    Progent is one of the most experienced network support companies for integrating email and messaging systems based on Exchange 2000 Server. Progent specializes in helping small businesses receive all the advantages of Exchange Server 2000 for typical scenarios such as upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server management.

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  • Immediate Lync Server 2013 Mobility Services Engineer Microsoft Lync Server 2013 Engineers
  • Integration Services Cisco PIX Upgrade Cisco PIX Upgrade IT Consulting

  • SCCM 2016 Reporting Onsite Technical Support
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    System Center Configuration Manager 2016 automates application and device provisioning at scale, centralizes security and compliance settings management, inventories network assets, guards against corporate data leakage, performs health monitoring, enables secure end-user self service, and offers a single point of control for administering multi-OS networks based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud experts can assist businesses of any size with any facet of planning, installing, operating and repairing a System Center 2016 Configuration Manager deployment for local, cloud, or hybrid environments.

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  • Consultant Services Backup
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    Progent offers affordable remote support from engineers skilled in a wide range of products and services that deliver solutions for protecting Windows, Apple Mac, and Linux/UNIX physical and virtual servers and desktops plus laptops and handhelds. Progent offers consulting support for all major backup platforms such as Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Software, MozyPro, Retrospect, Apple Time Machine, vSphere Data Protection, and FLARs. Progent's consultants can assist you to implement, enhance, or maintain backup/restore solutions for a range of architectures including local, edge to datacenter, cloud-based, or hybrid.

  • Linux Remote Support Red Hat Linux Specialist
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  • Urgent Microsoft Denali Support Services
    PowerPivot for SharePoint IT Services

    Progent can provide the support of Microsoft-certified engineers and seasoned software programmers, database administrators, project management experts, Cisco-certified network architects, business continuity specialists, and security professionals to help you to evaluate the likely advantages of SQL Server 2012 for your business, set up pilot systems at your site or at Progent's test lab, plan and execute out a smooth migration to SQL Server 2012 from previous releases of SQL Server or from other RDBMS platforms, and define a cost-effective and safe network infrastructure that helps you maximize the strategic benefit of SQL Server 2012.

  • Lync Server 2013 and iPhone Consultant Services Microsoft Lync 2013 Specialists

  • CISM Certified Security Management Engineers
    Certified Cybersecurity Management Services

    Progent can provide the services of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee defines the basic competencies and worldwide standards of skill that IT security managers are expected to learn. CISM gives executive management the assurance that consultants who have qualified for their CISM credential have the background and capability to provide efficient security management and consulting consulting.

  • Mac Online Professionals OS X Remote Engineer

  • Professional Exchange Server 2007
    Exchange 2007 Server Consulting

    Progent's expert support team can show you how to define and implement a smooth in-place Microsoft Exchange 2007 migration strategy that avoids productivity downtime, reduces ongoing support demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complicated multi-server or multi-location upgrades, Progent offers the background to complete your project rapidly and affordably. Progent's Microsoft Exchange 2007 help, troubleshooting, and consulting offerings include expertise with the configuration of third-party enhancements of Microsoft Exchange 2007 Server and the creation of unified messaging solutions based on Microsoft Exchange 2007 Server.

  • Mandrake Linux, Solaris, UNIX Technology Consulting St Louis St Charles Jefferson Franklin Debian Linux, Sun Solaris, UNIX Troubleshooting Lambert International Airport STL
  • Melbourne Microsoft MCA Consultant Virtual Office Job Brisbane Microsoft Consultant Virtual Office Job
  • Meraki MR34 Access Point Setup and Support Meraki MR62 Access Point IT Consultant

  • ProSight VM Hosting Technology Professional
    Private Cloud Virtual Datacenter Hosting Engineer

    Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small organization's servers in a solution that delivers the highest degree of dependability and scalability and is in addition simple to move to any data center. ProSight Virtual Hosting services are based upon mature virtualization platforms that allow small and midsize businesses with mixed- platform IT systems to economize dramatically on the expense of capital investments, system support, and network management while achieving enterprise-class fault tolerance and an unmatched level of vendor independence.

  • Microsoft Azure hybrid cloud integration Consultants Cisco and Microsoft Certified Azure migration Reports
  • Microsoft Certified Design Windows 7 Migration Windows 7 Wireless Remote Troubleshooting

  • Mobile Device Management Support and Setup
    Intune Policy Settings IT Consultant

    Progent's Intune consultants can assist your organization to assess the strategic value of adopting Microsoft Intune for managing your mobile devices including notebooks, smartphones, and tablets powered by Windows, iOS, and Android. Progent can assist you to configure security and compliance policies, plan and deploy pilot environments to confirm the appropriateness of Intune for your network, deploy Intune across your IT ecosystem, combine Intune with SCCM for single-console change management, and maintain your Intune solution.

  • Microsoft Exchange 2010 Migration Consultant Services Professional Microsoft Exchange Server 2010 Upgrade
  • 24x7 Offsite Workforce St. Louis Guidance - Call Desk Solutions Consulting St Louis, MO
  • Microsoft Expert Consultants Exchange 2010 Migration Exchange 2010 Planning Engineer
  • Microsoft Expert Office Word for iOS Consult Microsoft Office Word Technology Professional

  • Technology Professional ProSight Virtual Hosting
    Professionals ProSight Virtual Hosting

    Progent's ProSight Virtual Hosting service offers advanced virtualization architecture, a world-class data center, and the support expertise of Progent's Microsoft-certified consulting group to provide small businesses with a complete information technology outsourcing alternative that enhances network dependability and security, eliminates management hassle, and lowers expenses. With Private Cloud Hosting, a smaller company can have all of its operating system platforms and critical application servers hosted in a safe and fault tolerant data center on a high-performance, high-availability virtual server set up and supported by Progent's network service professionals.

  • Microsoft MCITP Engineer Work From Home Job Walnut Creek Computer Support Subcontractor Walnut Creek

  • Small Office Information Technology Consulting
    Small Office Migration Consulting

    Progent provides the services of Microsoft and Cisco-Premier network consulting professionals to show clients economical ways to help businesses maximize the value of Microsoft and Cisco products. For environments that span from small offices to nationwide corporations, Progent's network consultants can help you enhance your information system's e-mail architecture, security, availability, throughput, and system administration.

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  • Microsoft MRP Technology Consulting Services Part-time CIO Solution Providers
  • Microsoft Remote Engineer Work At Home Job St Louis, MO 24-Hour Microsoft MCTS Remote Engineer Home Based Jobs

  • On-site Support UNIX with Windows
    UNIX, Windows Engineer

    Progent's UNIX family support services offer small companies and developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of expertise provides you with a convenient single source to help you create and maintain a secure and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

  • Microsoft SBS 2011 IT Services SBS Online Troubleshooting
  • Microsoft SQL Server 2016 Support Company Consulting Group Microsoft SQL Server Lambert International Airport STL
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  • Microsoft Windows Integration Specialists Microsoft Office Systems Support

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    If you need assistance writing, improving, or troubleshooting business aplications for Windows, any version of Linux, or the Web, Progentís expert team of programmers, database architects, and project managers can help ensure you get the project done on schedule and within budget. Progent's experienced software developers offer cost-effective and efficient remote consulting for jobs as small as creating Vidual Basic macros for Office Excel or as large as developing line-of-business RDBMS applications built on Microsoft SQL Server ,Oracle, or MySQL.

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    Progentís Microsoft certified experts provide a variety of consulting services for Microsoft Dynamics GP (formerly Great Plains). Dynamics GP/Great Plains is an accounting and business analysis tool built, like all Microsoft accounting solutions, on the expandable and popular platform of Microsoft Windows technology. Microsoft Dynamics GP offers a cost-effective solution for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is simple to deploy and integrate, and with its modular design you can license only the capability you currently need, with the ability to expand users and increase capabilities in the future. Progentís Microsoft Dynamics GP consulting engineers can show you how to install, customize and manage the latest version of Dynamics GP or migrate smoothly from an earlier version.

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    Progent's Network Help Desk Outsourcing Support Services for PC desktop technical support are intended especially for small organizations who need fast availability of a Help Desk Call Center with expert telephone support and effective escalation options but who must work within a restricted IT budget. Important features of Progent's Help Desk Outsourcing Services include: Help Desk Call Center Support, Secure Remote Access Support, System Assessment, Expert Prioritization, Virtual Help Desk Call Center Support, Per Minute Billing, and Help Desk Call Center Applications Recommendation and Deployment.

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    Progent's Cisco-certified CCIE network infrastructure experts can assist you to configure, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall support, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone expertise, and CUCM/CallManager software consulting.

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    ProSight Data Protection Services from Progent offer small and medium-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery. For a fixed monthly price, ProSight DPS automates your backup processes and enables rapid restoration of critical files, applications and VMs that have become lost or damaged as a result of hardware breakdowns, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or to both. Progent's disaster recovery specialists can deliver world-class support to configure ProSight DPS to to comply with government and industry regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can help you to restore your critical data.

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    If your company runs a Solaris network or a mixed-platform IT environment, Progent's CISM and ISSAP-certified consultants can assist your whole organization in a wide range of security topics such as security management procedures, security architecture and models, access control systems and techniques, applications development security, operations security, hardware security, communications, infrastructure and web security, and business continuity planning. CISM and CISSP define the fundamental competencies and international standards of performance that network security managers are required to possess. These certification give IT management the confidence that consultants who have achieved their CISM or CISSP certification have demonstrated the experience and theory to offer world-class security support and consulting services.

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    Configuration Manager automates software provisioning and updating, centralizes security and compliance settings control, inventories network assets, guards against corporate data leakage, performs health reporting, enables safe self service, and offers a single control mechanism for managing mixed-OS networks running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud specialists can help your organization with any aspect of designing, installing, using and repairing a System Center Configuration Manager deployment for on-premises, cloud-based, or hybrid networks.

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    Progent's Microsoft-certified Intune consultants can help you to understand the business value of adopting Intune for managing your mobile computers including notebooks, phones, and tablets based on Windows, iOS, and Google Android. Progent can help your company to define security policies, plan and deploy pilot environments to confirm the benefits of Microsoft Intune for your network, deploy Intune throughout your enterprise, combine Intune with System Center Configuration Manager for single-console change management, and provide ongoing support for your Microsoft Intune solution.

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    The Certified Information Systems Auditor accreditation is a prestigious achievement that represents mastery in information system security audit and control. Certified by the American National Standards Institute (ANSI), the CISA accreditation has consultants undergo an extensive examination administered by the ISACA professional group. Progent can provide the expertise of a CISA-Certified network security audit consultant trained to assist businesses in the fields of IS audit process, IT governance, systems and infrastructure lifecycle, IT support, safeguarding of information resources, and disaster recovery preparedness.

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    Progent's Cisco-Premier network management consultants can help you to use Cisco's management tools alongside a variety of specialized third-party applications to build a comprehensive network management strategy to keep your environment operating smoothly, fully utilize limited resources, protect your data, recover rapidly from device breakdown or deliberate assaults, and enable you to expand or reassign valuable resources sensibly and affordably as your business evolves.

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    Windows Server 2008 is an important step forward in making information networks more protected and available, simpler to virtualize and manage, faster, and able to offer a better environment for web hosting and development. Progent can assist your business get the most from the enhancements built into Windows Server 2008 by delivering consulting, support, training, staffing, monitoring, and security engineering services.

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    Progent's Microsoft-certified consultants can help you to calculate the advantages of Windows Server 2008 for your business, develop pilot programs and migration strategies, integrate Windows Server 2008 with your IT environment and applications, educate your support personnel how to run enhanced management utilities, and provide continuing consulting and technical support via affordable alternatives such as Help Desk Call Center service and online technical assistance.

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    Progent's Microsoft-certified consulting experts have more than 10 years of background designing, implementing, optimizing and repairing SCOM environments and can provide companies of any size expert online or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist you to plan an architecture for System Center 2012 Operations Manager servers that provides the performance and availability required to watch over your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent can also assist you to import and set up System Center 2012 Operations Manager management packs according to leading practices for monitoring network fabric and both Microsoft and 3rd-party apps and services. Also, Progent can provide fast online or onsite technical support to help you to remediate serious problems uncovered by SCOM 2012.

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    Progentís Wireless Site Survey makes it easy to design and implement a Wi-Fi wireless LAN customized for your facilities, offering you a wireless solution that has the reception, speed, capacity, QoS, security, and hand-off ability your company requires. Progent's Wireless Site Survey services are available either as an economical online service or as a more comprehensive onsite service.

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