Stockton Offsite Workforce Connectivity Consulting and Support
Help Desk Augmentation and Outsourcing Consulting Experts
Enlarging your at-home workforce can have a major impact on network infrastructure, security, and company processes. Progent has 20 years of experience assisting small and mid-size businesses to design, configure, manage, tune, and debug IT environments that incorporate work-from-home employees. Progent can help your Stockton company to pick the appropriate tools and adhere to best practices in building and maintaining a safe virtual office ecosystem for telecommuters that promotes collaboration and returns maximum business value. Progent can provide services that go from on demand expertise for helping you past challenging IT roadblocks to full project management to help you carry out mission-critical tasks.
Progent can assist Stockton, California companies to with any aspect of building a high-performing work-at-home environment by providing network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk augmentation, cybersecurity, data protection solutions, and unified management.
Help Desk Support for Teleworkers
A rapid, company-wide transition to a from-home business model, which could be driven by a pandemic or as an element of a disaster recovery/business continuity plan, can overwhelm even a well-staffed in-house Support Desk. Progent's Help Desk services make it possible for businesses to outsource or expand their Help Desk with Progent's remote Technical Response Center (TRC) team.
- Progent's Standard Support Desk services leverage Progent's nationwide network of online technical support experts along with world-class ticketing and follow-up technology to offer an affordable, advanced Call Center. Progent's Standard Help Desk Services offer a comprehensive solution that handles all aspects of online Level 1 PC technical support from service requests to ticket generation, desktop sharing, issue resolution, and reporting. A web-based User's Service Portal enables at-home employees to track or revise the status of their active tickets, enter details, and append screen captures or relevant files. Desktop support services are delivered at a significant price reduction off Progent's normal Level 1 technical support charges, and Progent makes available optional rapid hand-off to Level 2 and Level 3 support specialists to deal with advanced issues. To learn more, visit Progent's Standard Helpdesk Services outsourcing for small and mid-size businesses.
- Progent's Help Desk Augmentation Service enables your business to supplement your existing Help Desk Call Center staff by splitting delivery of Help Desk support transparently between your regular IT support staff and Progent's nationwide pool of PC support technicians and subject matter experts. Progent's shared Call Center service is based on a collaborative support solution based on the leading professional services automation (PSA) platform for managing service requests and trouble tickets, assigning responsibility, monitoring progress, and producing reports. For information about how Progent's Call Center Supplementation Services can enable your business to deliver world-class desktop support to your at-home workforce, see Progent's Help Desk supplementation Services.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing an efficient telecommuter solution for your Stockton, California company, call
An index of content::
Top Rated SQL Server 2019 and Excel Support
Microsoft Expert SQL Server 2019 Enterprise Engineer
Progent's certified SharePoint Server 2019 and SharePoint Online experts offer affordable remote and onsite expertise, software development, and technical support services for businesses of all sizes who want to upgrade to SharePoint Server 2019 or SharePoint Online from earlier versions of SharePoint. Progent can assist customers design and execute a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates onsite and cloud resources into a seamless information management solution.
24x7x365 Online Support Services Helpdesk Services
Support and Setup Desktop Help Desk Outsourcing Services
Progent's Network Call Center Outsourcing Services for desktop technical support are intended especially for small businesses who need fast access to a Help Desk Call Center with professional phone support and effective escalation capability but who must work within a restricted IT budget. Important components of Progent's Help Desk Outsourcing Services include: Helpdesk Support, Secure Remote Access Support, Initial System Evaluation, Expert Prioritization, Virtual Help Desk Call Center Support, Per Minute Billing, and Helpdesk Applications Recommendation and Deployment.
Outlook autodiscover Network Engineer
Microsoft 365 IDFix Support Outsourcing
Microsoft supports transparent hybrid networks that integrate Microsoft 365 Exchange Online and local Exchange systems. This permits you to have certain mailboxes located at your physical datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consulting team can help you with any facet of planning, integrating and troubleshooting your hybrid Exchange Online solution. Progent's Exchange specialists can deliver occasional support to help you through stubborn technical issues and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Exchange initiative is successfully completed on time and on budget.
MSP360 Desktop Backup Computer Consultant
Technology Consulting MSP360 Exchange Mailbox Backup
Progent's data protection experts can assist you to design, deploy and manage a backup plan built around MSP360 Backup software to protect your IT assets residing on any leading public cloud. Progent can provide end-to-end monitoring and remote management to prevent data loss resulting from human mistakes, computer glitches, malicious insiders, and malware assaults like ransomware.
ransomware removal and restore Consultants
Hermes ransomware recovery Professional
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help your business to halt the spread of an active ransomware breach. Call 800-462-8800
Hyper-V 3.0 Virtual Server Technology Professional
24-7 Consult Windows Server 2012 R2 Hyper-V 3.0
Microsoft Windows Server 2012 R2 Hyper-V advances the power of server virtualization in key areas such as secure multitenancy, flexible infrastructure, cloud support, expandability and performance, and fault tolerance. Progent's Microsoft-certified consulting experts can assist your business to take advantage of Windows Server 2012 R2 Hyper-V to deploy and maintain virtual servers to cut IT costs and improve productivity.
Specialists Dynamics GP 2015 Data Extraction
After Hours Consultants Microsoft Dynamics GP 2015 R2
Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped design that improves cloud readiness, works with the most popular handheld devices, allows single sign-on with Azure Active Directory, and strengthens security. Microsoft Dynamics 2015 R2 also simplifies reporting, includes new Workflows, expands the Web Client, and adds more than 100 improvements to its library of applications. Progent's Microsoft-certified and Cisco-certified consultants have the depth and breadth of knowledge and hands-on experience to address the critical IT and business challenges involved with deploying and managing Dynamics GP 2015 R2 and can help your organization to perform an efficient migration that will maximize the return on your investment in this mission-critical platform.
Urgent Power BI Connectors Design
Microsoft Certified Programmer Power BI On Premises
Progent's Power BI consultants can assist you to design, install, manage, enhance or troubleshoot your Power BI environment. Progent can also help you to prepare your target data for Power BI visualizations. Progent can help you implement and administer an on-premises, cloud based, or hybrid architecture to run Power BI.
Windows 2012 Cluster Shared Volumes On-site Technical Support
Setup and Support Windows Server 2012 Cluster Management
Progent's certified failover clustering experts can assist you to assess the advantages of adopting Microsoft Windows Server 2012 failover clustering to build a powerful high-availability/disaster recovery solution, assist you to design and deploy a Windows Server 2012 system, provide online and on-premises consulting expertise and engineering support for failover clusters that include physical servers or virtual machines, and show you how to automate the administration of clustered servers.
Top Hornetsecurity Altaro VM Backup Restore Professional
Altaro VM Backup Testing Integration Services
Altaro VM Backup software from Hornetsecurity provides small organizations a dependable and affordable solution for backing up and recovering Microsoft Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud architectures and also enables cost-effective cloud backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of remote or on-premises consulting services to help you to plan, deploy, optimize and debug a modern backup and disaster recovery solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service powered by on Altaro VM Backup software.
Consultants Duo Zero Trust Security
Upgrade to MDR Support and Setup
Progent has identified five key network security practices for companies on a tight IT budget.
Largest Microsoft Exchange 2003 Upgrade Setup and Support
Microsoft Exchange 2003 Consulting
Progent's Microsoft Premier professionals offer world-class consulting for enterprise-wide implementations of Microsoft Exchange 2007. Progent's experts can help you plan multi-location Exchange Server installations or updates and can provide onsite personnel to help large companies with deployments of Exchange Server 2007 in the or any area served by Progent's engineers.
Online Office Access Training Computer Consulting Company
Live Online Office Excel Instruction
Progent provides live online instruction for a range of client applications and environments including Office and Microsoft 365 Excel, Word, Publisher and Outlook plus Adobe Acrobat, Photoshop, Crystal Reports, and Windows 10 and 8.1. Online training provides the advantages of conventional physical classroom instruction, such as instant interaction between clients and teachers, but avoids the expenses of travel and the hassle of attempting to synchronize the schedules of multiple students. Offered to individuals or classes of any size, Progent's live online training allows the trainer to run the seminar from a remote office and the clients can be dispersed across a campus or across the the U.S. Virtual instruction utilizes powerful learning tools such as virtual white boards, electronic hand-raising, and collaborative applications. Sessions can be short and personalized to specific subjects or longer in duration and broader in scope.
Exchange 2019 Professional
Exchange 2019 M365 Integration Onsite Technical Support
Progent can help you in any facet of your migration to Microsoft Exchange 2019 such as configuring Windows Server 2019 for hosting Exchange; planning HA system topology for an on-premises, Microsoft cloud connected or hybrid deployment; migrating mailboxes; planning and configuring Windows Hyper-V; setting up hardware load balancing; setting up Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft 365 and configuring Outlook clients.
Anti-Virus Subscription
Anti-Virus Help and Support
E-Mail Guard is Progent's economical antispam and virus defense solution that offers small companies enterprise-quality protection from spam, viruses, DHA attacks, and other types of email-borne attacks on IT networks. E-Mail Guard is built on Postini's perimeter management technology, a full library of web-managed antispam and virus defense services that stop email assaults before they can penetrate the company firewall. Perimeter Manager also allows administrators monitor and manage their email application, irrespective of server vendor, hardware technology, or geographic location.
Flexential Colocation Center Specialist
Professional Flexential Data Center
Progent makes use of the Flexential Tampa colocation center primarily to provide private cloud hosting. Progent maintains a team of network consultants based in the vicinity of Tampa, and Progent also offers online expertise from Progent's countrywide roster of Microsoft-certified consultants, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware virtualization specialists, and veteran disaster recovery/business continuity preparedness consultants. Progent can also help you to plan and carry out a move to the Flexential data center by providing services such as planning solution architecture, specifying hardware, system configuration and validation, debugging, setting up online network management, and educating your IT support team.
24/7 Internal Security Inventory Engineer
Internal Security Inventory Professionals
Progent offers two ultra-affordable service bundles designed to allow small companies to get an impartial network security assessment from a certified security engineer. With Progent's External Network Security Inventory Scan, a security expert runs a comprehensive test of your network from outside your firewall to determine potential weaknesses in the security profile you present to the public. With Progent's Internal Security Inventory Scan, an engineer runs a network scan from an authorized machine within your company firewall to uncover the risk to inside attacks. The two security inventory packages are configured and run from a secured remote location.
Ekahau Wi-Fi Network Management Technical Consultant
24x7 Ekahau Onsite Wi-Fi Site Survey Integration Support
Progent's Ekahau-certified Wi-Fi site design experts can help you to plan, deploy, optimize, manage and debug a Wi-Fi solution customized for your environment. Progent can provide online or onsite expertise for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for on-premises RF signal measurement, Ekahau Analyzer for debugging RF signal issues, and Ekahau Insights for managing the health of multiple Wi-Fi sites.
24-7 Engineers Project Pilots
Project Design Consultancy
For enterprise project management support, Progent offers the services of senior IT professionals with years of background in IT management, program development, and process design for organizations from Big 4 firms to dot-com startups to state government agencies. These proven IT managers offer project management skills to help enterprise clients adhere to best practices to ensure that development or deployment projects are completed on schedule and on budget.
Microsoft Experts DotNET Software Expert Development
Microsoft Experts Integration .NET F#
Progent's software developers have worked for 20 years with .NET tools and the Visual Studio development system and are able to build or modernize .NET apps rapidly and affordably.
Access Reports
Engineer Microsoft Access
Progent can provide economical remote support for all releases of Microsoft Office Access including desktop and browser-based versions and can provide expert assistance for Access application programming, database conversion, performance tuning, report design, and maintenance. Progent also offers custom webinar classes for Access programming and database administration.
Award Winning Disaster Recovery Test Lab Technology Professional
Bandwidth Throttling Test Lab Consulting
Progent's Test and Training Lab at the QTS Internet Data Center is available for testing mission-critical applications, creating efficient migration procedures, evaluating and optimizing performance, planning or validating business continuity strategies, resolving compatibility problems, and establishing training environments for the latest products and technologies. For Progent clients who lack adequate internal resources to configure proper test environments, the lab cuts capital costs and engineering risk and helps keep critical IT initiatives on schedule.
Professional Router patch management
Security patch management Professionals
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Designer .NET Visual Basic
.NET F# Contract Programming Firm
Progent's software experts have worked for two decades with .NET technologies and the Visual Studio development system and can create or update .NET applications quickly and at low cost.
Immediate Call Desk Services Computer Engineer
Service Desk Outsourcing Support Support and Setup
Progent's Shared Help Desk service makes it possible for your IT organization to split responsibilities for Help Desk support transparently between your IT staff and Progent's nationwide pool of veteran technical support engineers and subject matter experts. Progent's Help Desk Co-management service is an advanced service desk solution built around ConnectWise Manage, the leading shared professional services automation tool for handling service requests, ticket lifecycle, responsibility, status tracking, and metrics.
Remote Troubleshooting Windows 10 Pilot Testing
Microsoft Windows 10 Migration Configuration
Progent's Windows consultants can help businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an older version of Windows. Online and on-premises evaluation and migration services for Microsoft Windows 10 provided by Progent's experts include Return on Investment analysis, project supervision, application compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid solutions, mobile management and synchronization, teleworker access, security and compliance, streamlined deployment and administration, network infrastructure optimization, wired/wireless convergence, business continuity planning, group and personal training for network management personnel and users, and ongoing consulting support.
Urgent Computer Consulting Group Microsoft Solutions Framework Project Methodology
Microsoft Solutions Framework Project Methodology On-site Support
Progent's team of Microsoft and Cisco Premier Certified experts average more than a decade of real-world industry background, in the trenches of network service, executing a broad variety of technical projects for an extensive array of businesses. Every Progent consultant shares a proven set of personal best practices which are combined into company-wide best practices training that Progent teaches its consulting staff. This ensures that you get not just expert technical skills, but also a support engineer with proven methods for applying technical knowledge to resolve real-world IT problems efficiently.
Contract Programmer Project Reports
Outsourced Programming Project Online
Progent's Microsoft consultants offer advanced expertise in deploying, operating and debugging all versions of Project, Project Server, and Microsoft Project Online and can provide a wide variety of affordable remote support services based on industry best practices to assist organizations of any size to receive all the benefits of this powerful platform. Consulting support available from Progent include solution design, installation and migration, strategies for secure file and status sharing among onsite and offsite users, network infrastructure optimization, and customized webinar training.
Technical Support Microsoft SharePoint Server 2013
Outsourcing SharePoint Business Connectivity Services
Progent has been delivering SharePoint consulting services since the initial SharePoint product was released over 20 years ago, and Progent has the breadth and depth of IT know-how to help organizations of any size to design and implement a SharePoint Server 2013 deployment and develop SharePoint Server 2013 apps that bring substantial business value to your IT investment. Progent's Microsoft-certified consulting team can assist your company to evaluate the business advantages of migrating to SharePoint Server or SharePoint Online from legacy releases of SharePoint or from a different collaboration environment; decide if an in-house, online or hybrid configuration is best suited for your company; and pick the right edition of SharePoint 2013 for your applications. Progent can provide comprehensive project management services or can assist in specific jobs associated with your SharePoint 2013 deployment.
Patch management Consultant
Wi-Fi access point patch management Consulting Services
Progent's managed services for software/firmware update management provide businesses of any size a flexible and affordable solution for assessing, testing, scheduling, applying, and tracking updates to your virtual and physical; servers, peripherals {like printers, infrastructure appliances such as switches and Wi-Fi APs, and Internet-of-Things devices like alarms and robotics.
Chief Information Officer Outsourcing Engineer
Consultants IT Outsourcing
Progent can deliver in-depth online support for all major technical areas associated with today's small business information systems and allows you to outsource a variety of vital, as-needed support services such as a part-time Chief Information Officer to offer advanced IT design and budgeting skills, a Technical Response Center for help desk support, proactive remote monitoring, spam and email-borne virus protection as an outside-the-firewall service, project management help for critical projects like office relocations orOS upgrades, Cisco-certified consultants for building and maintaining fast and robust network infrastructure, security specialists to verify data protection and compliance, disaster recovery experts to help design business continuity strategies, and software developers to create, customize, or repair mission-critical application programs.
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