Tampa Teleworkers Integration Consulting Company
Call Desk Solutions Consulting Services
Enlarging your remote workforce may have a major impact on IT infrastructure, security, and corporate processes. Progent has 20 years of background helping SMBs to plan, configure, manage, tune, and troubleshoot IT networks that support at-home workers. Progent can help your Tampa company to pick the right tools and follow leading practices in creating and operating a safe virtual office solution for telecommuters that promotes teamwork and delivers top business value. Progent offers support services ranging from on demand guidance for getting you over challenging IT roadblocks to comprehensive project management or co-management to help you successfully complete business-critical tasks.
Progent's consultants can help Tampa, Florida businesses to succeed with any facet of building a high-functioning work-from-home ecosystem by providing network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk augmentation, endpoint security, data protection solutions, and streamlined management.
Help Desk Call Center Services for Teleworkers
An emergency, company-wide switchover to a telecommuter business model, which could be activated by a pandemic or as part of a disaster recovery/business continuity preparedness plan, can overwhelm even a well-staffed internal Help Desk. Progent's Help Desk services allow businesses of any size to outsource or supplement their Call Center with Progent's online Technical Response Center (TRC) team.
- Progent's Standard Call Center services utilize Progent's nationwide team of remote IT support specialists along with enterprise-class trouble ticketing and follow-up technology to offer an affordable, modern Help Desk. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all facets of online Level 1 desktop technical support from initial help requests through trouble ticket creation, screen sharing, issue resolution, and reporting. A browser-based User's Service Portal allows teleworkers to check or update their active tickets, add details, and append screenshots or attachments. Technical support services are delivered at a substantial price reduction off Progent's ordinary Level 1 technical support rates, and Progent offers optional rapid escalation to Level 2 and Level 3 support specialists to deal with complex issues. To find out more, see Progent's Standard Helpdesk Services for small and mid-size businesses.
- Progent's Call Center Augmentation Service enables your company to supplement your current Call Desk organization by splitting delivery of Help Desk Call Center support services seamlessly between your regular support personnel and Progent's extensive pool of PC support engineers and subject matter specialists. Progent's shared Support Desk service uses a collective support model utilizing the leading professional services automation (PSA) tool for managing help requests and ticketing, establishing responsibility, tracking progress, and producing reports. For details about how Progent's Help Desk Call Center Augmentation Services can enable your business to provide best-in-class desktop support to your at-home employees, visit Progent's Help Desk supplementation Services.
Contact Progent for Telecommuter Expertise
To contact Progent about creating and managing an efficient telecommuter environment for your Tampa, Florida organization, call
An index of content::
Award Winning Nephilim ransomware recovery Consultant
Nephilim ransomware recovery Consultant Services
Progent's experienced ransomware recovery consultants can assist you to reconstruct a network damaged by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
24x7x365 Integration Services Outlook for Mac
Remote Consulting Outlook Mac
Exchange Servers and Apple Mac computers can work together efficiently. Progent's Apple and Microsoft certified experts can help you install Microsoft Entourage and Exchange so your Mac users can collaborate with colleagues who use Microsoft Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh software can collaborate, allowing Mac users to receive and transmit email, search the Exchange global address list, copy addresses, sync up calendars, and alert fellow workers to conferences with your Exchange account. Progent will make sure that your Microsoft Server is properly set up and that WebDAV and Outlook Web Access are working. Progent also can provide customized onsite Entourage education.
24-7 Integration Services Barracuda Backup Disaster Recovery
Barracuda Backup Management Online Consulting
Barracuda Backup is a low-cost, subscription backup/restore service for small and mid-size organizations. A Barracuda Backup solution can incorporate a custom-designed physical appliance built by Barracuda or a virtual appliance with comparable features but which uses your own storage infrastructure. Barracuda Backup safeguards critical company data generated on-premises, at one or multiple remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad range of consulting support services to assist you to design, integrate, manage and repair a BDR solution based on Barracuda technology.
24x7 Hornetsecurity Altaro 365 Total Teams Chat Backup Consulting Services
Hornetsecurity Altaro M365 Teams Chat Backup Support and Help
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files stored on your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered endpoints.
Windows Server 2022 integration Technology Consulting
Windows Server 2022 Windows Defender ATP Onsite Technical Support
Progent's Microsoft-certified Windows Server 2022 experts can help your company to design and implement a cost-effective upgrade to Windows Server 2022 that features high availability and that is based on a self-hosted deployment model or a hybrid model that integrates cloud-based Windows Server on Azure with an on-prem installation of Windows Server 2022.
Consultant Services 64-bit Migration
64-bit Server Integration
Progent's Microsoft-certified engineers can help you plan, document, carry out, manage, and troubleshoot a network-wide migration to 64-bit server and client operating systems and applications. Progent can help you test your 64-bit environment to make sure it handles all of the important 32-bit applications which you want to keep plus the new 64-bit editions of applications you plan to run.
ransomware hot line Consult
ransomware cryptoworm recovery Consultant Services
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help you to contain the spread of an active ransomware breach. Call 800-462-8800
Consultant Microsoft Teams with SharePoint Online
Microsoft Teams compliance Engineers
Progent can assist your organization to design an upgrade to Microsoft Teams from Skype for Business Online or Lync Server and configure, administer, and troubleshoot a cloud or hybrid implementation of Microsoft Teams. Progent can assist you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint Online, and your PBX.
Microsoft SQL Server Information Technology Consulting
Security Firms MS SQL
Microsoft SQL Server 2005 delivers powerful, familiar tools to computer professionals and information workers, reducing the difficulty of designing, integrating, administering, and accessing enterprise information and analytical applications on platforms ranging from mobile devices to corporate information networks. The complexity and integration requirements of Microsoft SQL Server 2005 call for an IT consultant with hands-on experience and wide knowledge in designing and building data-driven, comprehensive business technology solutions. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background involving Microsoft integration, assures you success in designing, configuring and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
Contract Development Dynamics NAV MRP
Emergency Dynamics 365 NAV Consulting Services
Dynamics Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) offers small and midsize businesses a unified soultions for financials, inventory, operations control, project management, purchasing, sales, supply chain, and business analytics. Progent's Dynamics Business Central experts can help company to maintain your legacy Dynamics NAV environment or upgrade efficiently to a cloud-hosted, local, or hybrid deployment.
Gentoo Linux Engineer
Mandrake Linux Consultants
Progent's Linux consulting services offer small and mid-size businesses and developers help with managing and supporting Linux systems that operate with Microsoft-based technology. Progent offers your business access to Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This broad array of expertise provides you with a convenient single source to help you build and manage a secure and robust cross-platform connectivity and communications solution that supports Linux and Microsoft interoperability by integrating Windows with leading Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.
NinjaOne Automated Server Inventory Computer Consulting
Professional NinjaOne Endpoint Monitoring and Reporting
ProSight LAN Watch is Progent's server and desktop remote monitoring service that uses advanced remote monitoring and management techniques to keep your network operating efficiently by checking the state of critical assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your specified IT management personnel and your assigned Progent engineering consultant so all looming issues can be addressed before they can disrupt your business.
Power BI Dashboards Coding
Development Group Power BI Integration
Progent's Power BI consultants can assist you to design, install, maintain, enhance or troubleshoot your Power BI solution. Progent can also assist you to prep your source data for Power BI reports and dashboards. Progent can help you implement and administer an onsite, cloud, or hybrid architecture for Power BI.
Microsoft Windows 11 Upgrade Network Outsource
Windows 11 Security Support
Progent's Windows 11 experts can provide a variety of services to support Windows 11 such as Microsoft 365 solutions, mobile device management and synchronization, teleworker access, security and compliance, automated provisioning, and Help Desk Call Center support.
Consultancy SentinelOne Singularity Control Integration
24-7 SentinelOne Active Security Monitoring Professional
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management solution that includes AI software and advanced services to provide comprehensive endpoint detection and response (EDR).
Enterprise Active Directory IT Consulting Firms
Microsoft Network Support Consultant Active Directory
For large businesses, Progent can supplement in-house network support staffs by providing world-class experience in deploying key Microsoft and Cisco products. Progent's certified experts offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint experience, and Microsoft SQL Server consulting. For the nationwide or global enterprise with branch offices, Progent can perform as a seamless nearby extension of enterprise network management. Progent's enterprise support services include company-wide security, online branch office support, network design, Sarbanes Oxley conformance, project management, and top-level service for multi-site office environments powered by Enterprise Windows 2003. Progent can provide on-site consultants and specialists to assist with a campus move or office move, or a system architect to help with building or using an Internet Data Center or Hosting Facility.
Remote Support Services SBS 2008
Microsoft Expert SBS 2008 Configuration
Microsoft Small Business Server is a low-cost suite of server products that provides the foundation for a powerful but manageable information. The technical sophistication of the Microsoft .NET products included with Small Business Server 2011 calls for a network consultant with hands-on experience planning and building seamless, end-to-end business technology solutions. Progent's Microsoft SBS Server consultants have an average of more than 10 years of background supporting computer networks built on Microsoft products. This experience assures you results in deploying, managing, and maintaining IT solutions that include the Microsoft SBS Server package of servers and productivity software.
Urgent Citrix Hyper-V Management Professional
Biggest Consultant Citrix StorageLink
Progent's Citrix-certified consultants can assist you to evaluate the business value of the available versions of Citrix Essentials for Hyper-V, help you to integrate Citrix administration tools with your Hyper-V environment, and show you how you can use Citrix Essentials for Hyper-V to improve the responsiveness, uptime, flexibility, and fault tolerance of your virtual network while reducing the cost of resources and operations and simplifying administrative processes.
Clustered Windows Support
Clustered Windows Network Consulting
Progent offers Windows 2003 Cluster Server consulting to help your organization deploy high availability clustered servers designed to deliver 24x7 uptime. Clustered Windows servers for zero-downtime systems include Windows 2003 Cluster Server, Microsoft SQL Cluster, and Exchange Cluster. By showing you how too plan high availability clustered server solutions based on Windows Server 2003 Cluster, Progent's Certified Windows engineers ensure that your high availability server clusters are set up to maximize the competitive value of your information system.
Support Services Consulting Support for IT Service Firms
Urgent Consulting Services Support for IT Service Providers
Progent's Support Program for IT Service Firms lets you use Progent's information technology engineers under your own brand as a transparent arm of your network consulting staff.
ISA 2004 IT Consulting
Consultants ISA 2004
Progent's certified Forefront Threat Management Server 2010 and Internet Security and Acceleration Server 2006 experts can help you to design, install, and manage a configuration of TMG 2010 or Internet Security and Acceleration Server 2006 on your network that delivers the firewall security, speed and ease-of-use that your business needs.
Online Consulting ProSight Remote Infrastructure Management
Emergency Network Performance Optimization Remote Troubleshooting
ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized businesses to map, monitor, enhance and troubleshoot their networking appliances such as switches, firewalls, and load balancers as well as servers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept current, copies and displays the configuration of virtually all devices connected to your network, monitors performance, and sends notices when problems are detected. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can cut hours off common tasks such as network mapping, expanding your network, finding devices that need critical updates, or identifying the cause of performance bottlenecks.
Consultant 64-bit Migration
64-bit Migration Technology Professional
Progent's Microsoft-certified consultants can help your organization to update your servers or workstations from 32 bits to 64 bits. Progent can assist your company to understand the costs and advantages of migrating to 64-bit computing, design an efficient upgrade process that reduces operational disruptions, and provide economical, professional remote support to assist your company to install 64-bit software and application programs on your existing hardware.
Windows Server 2003 Consultancy
Windows 2003 Server Remote Technical Support
The experience of Progent's certified Windows Server consulting team, with an average of more than 10 years of work in Microsoft integration, ensures you success in selecting the edition and configuration of Windows 2003 Server that matches most closely with your company's goals. Progent can also help you with planning, installing, managing and troubleshooting powerful information technology applications powered by Microsoft Windows Server 2003, and can assist your migration from Windows 2000 Server or Windows NT.
Excel Power Query Reporting
Microsoft Certified Expert Excel 2016 Desktop Consulting Services
Progent's Microsoft-certified Excel and Office 365 Excel application consultants can provide a broad range of online services to assist you to design, program, pilot test, install, manage, and debug business applications based on any release of Microsoft Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can assist your business to migrate your current Excel solutions to the latest releases of Excel, support Excel on Apple iOS-based iPhones and iPads and Android phones and tablets, and resolve compatibility problems between different versions of Excel. Progent can provide on-demand support to organizations looking for a quick fix to a specific problem related to Excel and Progent also offers comprehensive project management support for upgrading or developing mission-critical applications built on Office Excel. Progent's cost-effective online training classes for Excel can be customized to address the special requirements of individuals or groups.
Services ransomware protection checkup
ransomware defense report Technology Professional
The ProSight Ransomware Preparedness Report is an affordable service based on a brief phone discussion with a Progent information assurance expert. The fact-finding interview is intended to help evaluate your company's ability either to block ransomware or recover quickly after a ransomware incident. Progent will work with you directly to collect information about your current AV defense and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow industry best practices to build an efficient AV and backup/recovery system that reduces your vulnerability to ransomware and aligns with your business needs.
Microsoft SMS Server Consultant
Remote Consulting Microsoft SMS Server
Progent's Microsoft consultants provide small and mid-size businesses world-class consulting support for Microsoft Systems Management Server 2003 and System Center Configuration Manager 2007, Microsoft's solutions for update and configuration management. System Center Configuration Manager is Microsoft's new title for the update management platform previously called SMS Server. Configuration Manager 2007 provides a variety of enhancements to SMS Server 2003 such as comprehensive automation, built-in Vista Microsoft Windows Server 2008 awareness, NAP security support, and device driver management. Progent's certified engineers can help you use SMS 2003 or Configuration Manager 2007 effectively for streamlined operating system and application installation, security patch administration, application metering, and licensing reconciliation. Progent's engineers can also assist you to migrate efficiently from Microsoft Systems Management Server 2003 to Configuration Manager 2007.
Server Consulting Microsoft SQL Server
SQL Server Troubleshooting
SQL Server 2000 is a complete, web-aware database and data analysis solution that opens the door to the fast development of a new generation of enterprise-class applications that can provide your business a significant competitive advantage. Microsoft SQL Server 2000 features core support for XML and the ability to communicate across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of work supporting Microsoft technology, ensures you success in planning, deploying and supporting Microsoft SQL Server solutions that are well integrated with other applications powered Microsoft's .NET environment.
SCCM 2012 Patch Management Remote Consulting
Top SCCM 2012 Windows Server Deployment IT Consultants
Progent can help your business to prepare for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to Configuration Manager 2012 from a legacy change management platform or help you to enhance your current SCCM 2012 ecosystem to support your changing business requirements. In addition, Progent can help you to build an infrastructure that fully supports SCCM 2012 by providing advanced consulting support for associated Microsoft technologies including Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
Consultant Work from Home Security
Top At Home Workers Security Outsourcing
Progent can assist small and medium-size organizations to set up cybersecurity defense systems and provide mitigation services to support work-from-home employees.
Select Topic: