Enlarging your remote workforce may have a major impact on IT infrastructure, security, and corporate processes. Progent has 20 years of background helping SMBs to plan, configure, manage, tune, and troubleshoot IT networks that support at-home workers. Progent can help your Tampa company to pick the right tools and follow leading practices in creating and operating a safe virtual office solution for telecommuters that promotes teamwork and delivers top business value. Progent offers support services ranging from on demand guidance for getting you over challenging IT roadblocks to comprehensive project management or co-management to help you successfully complete business-critical tasks.
Progent's consultants can help Tampa, Florida businesses to succeed with any facet of building a high-functioning work-from-home ecosystem by providing network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk augmentation, endpoint security, data protection solutions, and streamlined management.
Help Desk Call Center Services for Teleworkers
An emergency, company-wide switchover to a telecommuter business model, which could be activated by a pandemic or as part of a disaster recovery/business continuity preparedness plan, can overwhelm even a well-staffed internal Help Desk. Progent's Help Desk services allow businesses of any size to outsource or supplement their Call Center with Progent's online Technical Response Center (TRC) team.
Contact Progent for Telecommuter Expertise
To contact Progent about creating and managing an efficient telecommuter environment for your Tampa, Florida organization, call