Progentís Wireless Consulting Services provide a fast, affordable option for companies of any size to configure, manage and repair cutting edge wireless network solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can help you plan and deploy hardware like Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile messaging and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Small to middle size businesses can now enjoy all the benefits of Microsoft System Center Operations Manager 2007 and in addition have fast access to Progentís Microsoft Certified IT consulting professionals. With Progent's affordably priced network support programs, small and midsize organizations can choose a basic System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager to provide small company information systems enterprise-class availability, protection, and productivity.
Stealth intrusion testing is a key part of any comprehensive network security strategy. Progentís security experts can perform extensive intrusion tests without the awareness of your company's in-house network support resources. Unannounced penetration testing uncovers whether current security monitoring tools such as intrusion detection warnings and event history analysis are properly set up and consistently observed.
Progent's certified IT consultants can provide Windows Server 2016 migration consulting services to assist businesses of all sizes to plan and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can assist you to assess the benefits of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to benefit from the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
Progent offers several network security packages intended to provide larger enterprises an impartial and thorough network security assessment from a team of certified security engineers. All Progent's network security assessment bundles feature a suite of procedures like automated scans from inside and from outside the network security perimeter, expert interpretation of results by accredited security engineers, creation of a report explaining the results, plus an interactive high-level executive summary and an in-depth live review for in-house IT engineers.
Progent can deliver a wide array of affordable online and on-premises consulting services to help you to install, manage, and troubleshoot desktops and handhelds powered by Windows, macOS/OS X, iOS, Android, or Linux.
Progent's expert solution designers and software developers can help your business to build enhancements to Microsoft GP/Great Plains that address the special requirement of your organization without losing the advantages of Windows integration and connectivity. Progent can also provide help with a range of development technologies that can be used to create integrations with Microsoft Dynamics GP. These tools include Microsoft Dexterity, Modifier, Visual Studio for Dynamics, Continuum, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
Progent is a pioneer in cost-effectively providing enterprise-class IT help to small businesses. Progent's achievement in addressing the network support requirements of the historically underserviced small company sector is the combined result of major technical and operational innovations that have removed much of the traditional expenses out of managing IT support, added unprecedented professional skill into the IT service mechanism, and dramatically streamlined the solution process.
Progent's certified failover clustering consultants can assist you to evaluate the advantages of deploying Windows Server 2012 clustering technology to create a powerful fault-tolerant/disaster recovery strategy, assist you to design and deploy a Windows Server 2012 system, provide online and on-premises consulting expertise and engineering support for failover clusters that include physical servers or virtual machines, and show you how to streamline the management of clustered servers.
Progent's Solaris family consulting experts provide small companies and developers assistance with managing and supporting Sun Solaris environments that coexist with Microsoft-powered technology. Progent offers your business contact with Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA certification. This wide array of expertise offers you an easy one-stop source to show you how to build and manage a secure and robust cross-platform network and communications environment that allows Solaris and Microsoft interoperability by combining MS Windows with major versions of UNIX such as Apple Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Progent's support experts in Apple OS X and Microsoft Windows technology can help you combine Apple Macintosh and Windows computers into cohesive environments with full sharing and collaboration functionality. Allowing efficient co-existence among a variety of servers and workstations powered by Apple Mac OS and Windows requires extensive knowledge of and background with Apple Macintosh and Microsoft technology. Progent's experience in Microsoft and Apple consulting makes it possible to offer world class support to companies that rely on these platforms to maintain their strategic advantage. Progent can also help you to integrate Apple's iPhones and iPads to operate with smoothly with your Windows network.
If you are producing UNIX-based software in an environment that has Microsoft Windows-based servers, desktops, and office applications, Progent offers full-service IT outsourcing that allows you to concentrate on your field of strategic expertise without the constant distraction of maintaining your business network. Through the use of smart server monitoring and by delivering remote and in-person assistance when your company needs it, Progent offers an economical solution for supporting an information system that provides high reliability, security, and performance. Progent's developer assistance offerings include full-service network support outsourcing, virtual server infrastructure, remote and on-site support and troubleshooting, proactive network monitoring services, and Helpdesk services.
Progent's Cisco CCIE wireless network consultants can provide online or on-premises configuration and troubleshooting support to help you to plan, implement, update, optimize, manage and troubleshoot Aironet Wi-Fi access point deployments of any size or architecture. Progent's Cisco Wi-Fi controller consultants can also help you to integrate your Wi-Fi ecosystem with your wired network and cloud-based resources to create an enterprise connectivity solution that is simple to manage and scale. Progent also offers affordable wireless site surveys to assist you to determine the most efficient selection, placement and configuration of Aironet Wi-Fi APs to work with your specific office layout, construction, and anticipated network traffic.
The sophistication and integration requirements of Microsoft Windows Servers calls for a network consulting team with practical expertise and in-depth knowledge in designing and building cohesive, end-to-end network technology systems. The experience of Progent's Microsoft-certified consultants, which averages over 10 years working with Microsoft integration, assures you success configuring Windows Server 2008 and Windows Server 2003 to match closely with your strategic goals. Progentís consulting services can assist you with planning, installing, managing, and supporting Windows Server systems that increase the productivity of your IT system. Progentís consultants can help you with Windows 2008 R2 Server, Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP and other desktop clients.
Progentís Technical Response Center offers nationwide remote support for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Certified service professionals offer phone support and online direct network connection to troubleshoot and resolve technical problems quickly and economically. The scope of IT expertise available from Progent's staff of nationwide service professionals makes it possible to escalate even the most difficult problems to appropriate specialists as required.
SQL Server 2016 offers major enhancements in speed, capacity, security, availability, BOYD integration, plus built-in business intelligence. New features include PolyBase for processing SQL and NoSQ files in one appliance for big data applications, Jason integration, Row-level Security, Mobile Reports, and centralized control over on-premises and cloud resources. Progent's Microsoft-certified consultants can deliver remote and on-premises expertise to help businesses of all sizes to implement, administer or debug any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all key Microsoft technologies such as Windows Server, Exchange Server 2016, SharePoint Server, Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager.
Progent's certified wireless networking consultants can help businesses of any size to plan, deploy, manage and repair Cisco Aironet Wi-Fi access point environments to achieve the performance, range, density, scale, security compliance and manageability needed for seamless connectivity between wireless and wired network infrastructure. Progent offers affordable remote and on-premises support for both legacy and current 802.11ac Aironet wireless access points and Progent can help your business plan and manage deployments of indoor and outdoor/industrial Aironet APs.
Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small or mid-size organization's servers in a solution that delivers the highest level of dependability and scalability and is in addition easy to migrate to any data center. ProSight Virtual Hosting and management services are built upon proven virtualization techniques that allow small and midsize businesses with mixed- platform environments to economize significantly on the costs of capital equipment, infrastructure maintenance, and IT administration while achieving world-class reliability and an unmatched degree of vendor flexibility.
Progent's Cisco-certified wireless technology consultants can assist you to configure, administer, and debug Cisco wireless devices including Cisco's Aironet and Meraki 802.11ac Wi-Fi access points plus Cisco's Wireless Network Controllers.
Progent's disaster recovery support and business continuity professionals can show you how to create a disaster recovery plan to prepare for an IT system disaster. Progent can help you define a comprehensive disaster recovery plan that includes scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified engineers can also help you build an affordable, non-stop network architecture that takes into account reliability issues covering a wide array of infrastructure technologies and processes.
Progent's Cisco CCIE Wi-Fi network infrastructure consultants can provide remote or onsite integration and troubleshooting support to assist your organization to design, implement, upgrade, tune, administer and debug Aironet Wi-Fi AP environments of any size or topology. Progent's Cisco wireless controller experts can also help you to combine your wireless ecosystem with your wired network and cloud-hosted resources to build a seamless enterprise-wide connectivity solution that is simple to administer and scale. Progent also offers affordable Wi-Fi site surveys to assist you to determine the most appropriate selection, placement and configuration of Aironet Wi-Fi APs to accommodate your unique workplace design, building structure, and expected workloads.
The latest generation of Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer substantially more value than Cisco's previous firewalls and have replaced the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-certified CCIE network consultants can help you to maintain your legacy PIX or ASA 5500 security appliances or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, configure, tune, manage and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.
Microsoft supports seamless hybrid environments that integrate Office 365 Exchange Online and on-premises Exchange systems. This permits you to have specific Exchange mailboxes located at your physical datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can assist you with any phase of planning, implementing and debugging your hybrid Exchange network. Progent's Exchange consultants can deliver as-needed support to help you resolve challenging technical issues and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is successfully completed on time and on budget.
Microsoft Small Business Server (SBS) is an affordable suite of server products that provides the basis for a feature-rich but manageable information. The integration requirements of the Microsoft .NET functions included with Small Business Server calls for a network expert with hands-on expertise and extensive experience in planning and implementing cohesive end-to-end information technology solutions. Progent's Microsoft-certified consultants have broad experience with the technologies built into SBS 2011 and SBS 2008. This expertise ensures you success in deploying, managing, and troubleshooting network solutions powered by the SBS suite of servers and programs.
Server proliferation puts pressure on IT budgets and administrative resources. Server reduction through a virtual infrastructure offers lower TCO of hardware and quicker return on investment, more efficient utilization of physical computers, simplified operations, increased system availability, and easier management. Common usage scenarios for virtual machines include hardware consolidation, economical hosts for line-of-business legacy applications based on outdated operating systems, and inexpensive isolation of program development or pilot testing environments from on-line systems.
Progentís IT outsourcing services for small businesses include designing Windows XP, .NET, and Microsoft BackOffice systems, managing upgrades to Windows XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk Call Center, remote and in-person troubleshooting, resolving chronic integration issues, and producing a company-wide security strategy. Progent can show you how to maximize system reliability and throughput via zero-downtime configuration, redundant network topology, and proactive server monitoring. Progent also offers special project help for major migrations and can help with needs definition, product inventory, bill of materials development, sourcing selection, purchasing coordination, and full documentation. Progentís IT outsourcing help also features training for office productivity packages such as Office XP.
Progent's Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center can be used for piloting mission-critical applications, creating efficient system upgrade methodologies, evaluating and optimizing performance, designing or validating business continuity strategies, resolving compatibility issues, and establishing training systems for the latest technologies. For Progent customers without adequate in-house resources to assemble effective test environments, Progent's Test and Training Lab reduces capital outlay and engineering risk while keeping critical IT projects on schedule.
Progent's certified Forefront TMG and ISA Server 2006 experts can assist you to design, install, and support a configuration of Forefront Threat Management Server 2010 or Internet Security and Acceleration Server 2006 on your information system that delivers the firewall protection, speed and ease-of-use that your business requires.
Progent's certified ISA Server consulting experts have long experience with Internet Security and Acceleration Server developing ISA Server-based security solutions for IT networks with multiple sites, remote workers, and mission-critical web applications. Progent's Microsoft Firewall consultants are available to help your small business in designing and deploying an installation of ISA Server 2000 or ISA 2004 Server that supports your information protection requirements without overly restricting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any later editions of Internet Security and Acceleration Server.
Progent's Apple Mac support consultants can assist you with a wide array of system foundation areas including system architecture, off-site and mobile connectivity, internetwork compatibility, protection, and new technologies including VoIP and fast wireless networking. For business networks based solely on Apple Mac OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent has the experience and depth to deal with the complexity of planning, configuring, and maintaining a network architecture that is reliable, secure, efficient and aligned with your business objectives. Progent can show you how to deploy Appleís Xserve enterprise servers, Xserve RAID non-stop storage products, and Xsan storage area network systems. Progent can also provide certified experts to support Cisco routers and switches.
Progent's Microsoft-certified professionals provide technical help and IT consulting services for Microsoft Exchange 2003 Server, Windows 2003 Server, and for the complete family of Microsoft server platforms. Progent's upgrade, integration, management, and troubleshooting services for Exchange Server 2003 include system design, installation, documentation, onsite and remote technical support, Help Desk Call Center support, certified security evaluation, and full-service IT outsourcing.
Before Progentís Microsoft Operations Manager solution, system problems were handled reactively, after users were impacted by them. With the help of proactive, computer generated alerts and trend reports created by Microsoft Operations Manager, Progent can now fix server troubles before they becomes serious enough to impact network availability. Thanks to MOM, Progent can resolve potential problems before clients are aware that the problems exist. Progent has background with MOM 2005 and Microsoft Operations Manager 2000 to offer small business IT systems enterprise-class service continuity, security and productivity.
Progent offers affordable online support to assist businesses of any size to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Glacier. Progent can assist you with every phase of Amazon AWS integration including requirements analysis, preparedness evaluation, system design, pilot testing, deployment, administration, performance tuning, software license management, disaster recovery solutions, and security and compliance.
Progent's background providing Microsoft .NET services and Microsoft SQL Server help, and Progent's application development experience with VBasic, XML, and other developer tools make it possible to create custom mission-critical applications and eCommerce solutions that integrate transparently with Microsoft Dynamics GP Software. Progent's Dynamics GP management reporting services can show you how to design reports that let you analyze your business more thoroughly, transforming uncooked information into useful understanding of your business.
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that embodies over a quarter century of background assisting manufacturing and distribution companies to manage complex supply chains and streamline critical processes in order to bring products to market fast and adhere to customer schedules consistently. Progent can provide the expertise of an ERP consultant with more than two decades of experience working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers online or on-premises services that spans from occasional advice to comprehensive solution planning and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, customization, CPQ, web site integration, technical support, ETL, Excel and SQL integration, training, and DBA services.
Progent's expert application designers and programmers can assist your company to build enhancements to Microsoft GP that support the special needs of your business while retaining the advantages of Windows integration. Progent can also offer expertise with a variety of development technologies that can be used to build integrations with Microsoft GP/Great Plains. These integration tools include Microsoft Dexterity, Modifier with VBA, Visual Studio for Dynamics, Extender, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.
Progent practices information transfer from Progent's consultants to customers. By educating clients to handle problems that are within their comfort zone, Progent is able to concentrate on delivering high-value services where Progent faces little competition. Small companies who work with trusted independent consultants or who maintain in-house support personnel benefit when Progent passes on information about new technology and proven methodologies to make their networks more robust, protected, and efficient.
24x7x365 Cisco and Microsoft Certified Expert Extended Help Desk Technology Consulting Services
Dynamics GP 2015 R2 introduces a new architecture that enhances cloud integration, supports popular smart phones and tablets, permits single login with Azure Active Directory, and tightens security and compliance. Dynamics 2015 R2 also simplifies management reporting, includes new Workflows, extends the Web Client, and delivers more than 100 improvements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the depth and breadth of knowledge and experience to resolve the many technical and business issues involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can help you to perform an efficient migration that will maximize the return on your investment in this powerful platform.
Progent's Cisco certified wireless networking experts can provide affordable online and onsite support for legacy and current Wave 2 Aironet wireless access points (APs) and Progent can help your business to design and maintain wireless environments that include indoor and outside/industrial Aironet APs.
Progent can help your it team to plan and administer cost-effective ecosystems that can include Windows and Linux operating systems and applications in either cloud-centric solutions or in hybrid topologies that seamlessly combine physical resources as well as public cloud services. To assist you to incorporate cloud services with physical datacenters, Progent offers a range of public cloud migration services that include Microsoft Azure enterprise hybrid cloud planning and integration services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service development and debugging. Progent has 20 years of experience delivering advanced consulting services online, and Progent can help you complete your cloud migration projects quickly and within your budget.
Progent's Microsoft-certified consulting experts can help organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from an earlier version of Windows. Remote and onsite assessment and migration services for Microsoft Windows 10 offered by Progent's consultants include ROI estimates, project coordination, application and driver compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile device management and synchronization, telecommuter access, security and compliance, automated deployment and management, infrastructure optimization, wired/wireless convergence, disaster recovery planning, group and personal training for network management personnel and end users, and post-migration consulting support.
Windows Server 2008 represents an important step forward in making IT systems more secure and available, simpler to virtualize and administer, faster, and able to provide a better platform for web publishing. Progent can assist your business get the most from the improvements incorporated into Microsoft Windows Server 2008 by delivering certified consulting, troubleshooting, training, temporary staffing, monitoring, and security engineering expertise.
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and easy recovery capabilities for Microsoft networks. SCDPM 2016 delivers application-sensitive protection for critical workloads such as Microsoft SQL, Exchange and SharePoint Server, backs up Windows and Linux VMs, supports VMs hosted by Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for convenient cloud backup and recovery. Progent's Microsoft-certified experts can assist organizations of all sizes to plan, implement, manage, and repair an enterprise-wide backup/recovery system built around SCDPM 2016. Progent can assist you to upgrade from an older version of DPM or from an outdated solution, and Progent can optimize your DPM 2016 environment for on premises, colocated, cloud or hybrid deployment models. Progent can provide online or onsite consulting expertise and can provide occasional guidance to help you through technical bottlenecks or deliver comprehensive project management support to make sure you finish your SCDPM 2016 initiative on schedule and on budget.
Progent can provide economical remote access to consultants skilled in a wide array of products and services that provide solutions for backing up Windows, Mac, and Linux/UNIX servers and desktops as well as laptops and smartphones. Progent offers consulting support for all major backup platforms including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan, Double-Take Software, MozyPro, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery (VDR), and Oracle Solaris FLARs. Progent can help you to design, enhance, or troubleshoot data backup solutions for a range of topologies such as on-premises, edge to datacenter, cloud-based, or hybrid.
For businesses with a combination of Mac and Microsoft Windows desktops, there are two popular solutions for using Microsoft Windows-only applications on a Mac: an external connection to an actual Windows computer or local emulation of a Microsoft Windows environment on a computer. Microsoft's Remote Desktop Connection for Apple Mac allows you to connect a Mac to a networked Microsoft Windows-based PC to run Windows software and access system resources. Virtual PC for Mac emulates Microsoft Windows on a Mac computer so you can use Microsoft Windows software locally. Progent's macOS and Mac OS X technology support experts can assist your organization to maintain these solutions for running Microsoft Windows programs on your Apple Macs and can also help you to assess and configure third-party products for Windows PC emulation.
Progent can show you how to plan, deploy, manage, and troubleshoot a viable Wi-Fi network infrastructure, select appropriate technology, and integrate wireless access points, bridges, radio antennas, wireless controllers, and various wireless products. Progent can also show you how to build a complete wireless network security strategy that is well aligned with the security strategy for your overall corporate network.
Progent's UNIX family consulting services provide small and mid-size companies and developers support for administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM and CISA certification. This broad range of experience offers you a convenient one-stop consulting firm to show you how to build and manage a protected and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft interoperability by integrating Microsoft Windows with popular versions of UNIX including Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or major Linux derivatives such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Progent can assist companies of all sizes to move all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline network management and lower equipment investments. Microsoft Azure offers a comprehensive library of cloud services and Progent can help you to evaluate the benefits and limitations of different cloud computing architectures you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and local apps and resources and make sure that you avoid the typical mistakes small organizations make when migrating to the cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle user identity with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to prepare firewalls and IPsec VPN connections and to manage iPhones and iPads and Android handhelds.
Microsoft SQL Server 2014 incorporates significant enhancements in critical areas such as performance, availability, security, and cloud integration. Microsoft SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that works transparently with all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient online and onsite services including planning, deployment, administration, troubleshooting, and application development services to enable businesses of any size to achieve fast return from their SQL Server 2014 investment.
Progent offers one-on-one training customized for people who wish to broaden their knowledge of the macOS and OS X platform, Mac hardware, or Mac office productivity software including Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual webinar training for Mac application software.
Cisco Unified Communications Manager (CUCM or Unified CM), originally known as CallManager, operates as the center of Cisco's communications and collaboration solution. Cisco Unified CM and Unified Communications Manager Express offer a location-independent IP-PBX by integrating tightly with unified messaging applications like Cisco Unified CM IM and Presence Service, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact solution. Progent's Cisco-certified network consultants can deliver effective and budget-friendly remote and onsite expertise to assist businesses of all sizes to create and maintain Unified CM ecosystems by providing Unified Communications Manager configuration and technical support services that deliver optimum business value. Progent's consultants can help with any aspect of Unified CM support and debugging in areas such as integrating VoIP phones and desktop Video phones, designing dial plans, setting up SIP trunking and PSTN support, installing ISR routers with CUBE VoIP networking support, designing UCS server clustering systems for survivability, performance tuning, and integration with Microsoft Exchange and Skype for Business.