PC Desktop Support Services
Full-Service Help Desk Call Center Outsourcing
Additional Topics of Interest
Certified Microsoft Partner Networking Firms
Certified Microsoft Partner Small Business IT Outsourcing Group
Progent is a Microsoft Certified Partner and has earned special competencies that include Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who earn the highest client endorsement and are afforded the closest working relationship with Microsoft. The understanding, skills, and commitment required to earn the level of Microsoft Certified Partner benefits Progent's clients by enabling Progent to provide your business better support for your IT network.
Virtual Server Administration Website IT Consultants
Remote Consulting Microsoft Hyper-V 3.0 Server Consolidation
Widows Server 2012 R2 Hyper-V enhances virtualization in critical areas such as secure multitenancy, agile infrastructure, cloud support, scalability and throughput, and fault tolerance. Progent's Microsoft-certified consulting experts can assist your business to benefit from Hyper-V to install and manage virtual servers to cut network expenses and improve productivity.
Computer Consultants At Home Workforce Cloud Integration
Telecommuter Cloud Integration Technology Consulting
Progent can assist small and medium-size businesses to provide their at-home employees with efficient integration with public cloud services.
Exchange 2016 Upgrade Planning Information Technology Consulting
Exchange 2016 Migration Planning Online Consulting
Progent can help your business in all phases of your upgrade to Microsoft Exchange 2016 such as designing high availability system topology for a local, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; specifying mass storage requirements for your virtual machines (VMs), mailbox databases and log files; configuring hardware load balancing (HLB) for fault-tolerant client access services; designing, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Award Winning Solaris Computer Consultant
24/7 Consultant UNIX
If your office network combines Sun Solaris platforms with MS Windows, Progent can show you how to incorporate your computers into a cohesive network that allows all your OS platforms to run side by side for easy management, transparent information exchange, high reliability, superior performance, and strong security. Progent's Sun Solaris and Microsoft Windows coexistence assistance services feature network infrastructure integration and support, support for Windows services for UNIX, online network monitoring and administration, remote technical help and repair, in-person technical support, and Help Desk Call Center support.
Microsoft Windows 10 SCCM Engineers
Technical Support Services Windows 10 Training
Progent's Windows consultants can help organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any older version of Microsoft Windows. Remote and on-premises assessment and migration services for Windows 10 available from Progent's experts include Return on Investment analysis, project management, compatibility testing, test lab systems, virtualization architecture, Cloud solutions, mobile device management and synchronization, telecommuter connectivity, security and compliance, streamlined deployment and management, network infrastructure design, Wi-Fi support, disaster recovery planning, custom training for IT support staff and end users, and ongoing technical help.
Technology Professional Network Infrastructure Monitoring
Engineer ProSight Network Management Outsourcing
Progent's ProSight family of managed services are designed to offer organizations who maintain minimal in-house network support teams with low-cost access to world-class management tools and consulting expertise. Benefits of Progent's ProSight line of managed IT services include fixed network management expenses, smart automation of routine management processes, continual adoption of the latest information technology, smooth transition from legacy systems to modern solutions, close alignment of information technology with strategic goals, access to veteran IT consultants, and allowing management to concentrate on business rather than fast-evolving computer technology.
Exchange 2003 Server Upgrade Consultant
Integration Support Microsoft Exchange 2003
Progent's Microsoft Premier professionals can provide world-class support for enterprise-wide implementations of Microsoft Exchange Server. Progent's experts can help you plan multi-site Exchange Server 2007 installations or updates and can provide local technicians to help enterprises with deployments of Exchange Server in the or any area served by Progent's consultants.
Redundant Network Technology Consulting
Fault Tolerant Internet Connection Remote Support
Progent's Cisco-certified network engineers can help you design an affordable, fault tolerant Internet configuration architecture that can achieve 24x7 Internet access via a broad range of high availability Internet network products and services including high availability BGP, automatic fail-over, and redundant ISPs. Progent can provide CCIE professionals to show you how to utilize the latest technology for fault tolerant Internet connectivity to implement a cost-effective, completely redundant Internet network with automatic failover and other capabilities to create fault tolerant Internet connections.
Windows 7 Technology Professional
Windows 7 Training Support Services
Progent's Microsoft certified consultants can assist you to test
Dynamics GP Accounting Support and Integration
Dynamics GP/Great Plains Professional
Progent’s Microsoft certified experts provide a range of support services for Microsoft Dynamics GP/Great Plains. Microsoft Dynamics GP is a Microsoft financial package and corporate management solution based, like all Microsoft financial tools, on the expandable and familiar platform of Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest version of Microsoft accounting products in the Microsoft Dynamics GP family, offers an affordable solution for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and human resources. Microsoft Dynamics GP/Great Plains is simple to install and configure, and with its modular approach you can purchase only the capability you currently need, with the option to expand users and increase capabilities when necessary. Progent’s Dynamics GP/Great Plains Software consulting experts can show you how to deploy, customize and administer Dynamics GP 2010 and also older editions of Dynamics GP.
An index of content::
24/7 Private Clouds for Small Businesses Professional
Small Business Private Clouds Consultant
Progent's Private Cloud Hosting outsourcing provides complete hosting of a small company's servers in an environment that gives the maximum degree of availability and expandability and is also easy to transfer to another host. Progent's Private Cloud Hosting and Management services are based on mature virtualization platforms that enable small businesses with mixed- platform IT systems to economize dramatically on the costs of capital equipment, infrastructure support, and IT administration while benefiting from world-class fault tolerance and an unprecedented level of vendor flexibility.
Best Windows 10 Pilot Testing Online Technical Support
Microsoft Certified Expert Windows 10 Cortana Computer Consulting
Progent's Microsoft-certified consulting experts can help businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an earlier release of Microsoft Windows. Remote and on-premises assessment and upgrade support for Microsoft Windows 10 available from Progent's experts include ROI analysis, project coordination, application and driver compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile device management and synchronization, telecommuter access, security and compliance, streamlined deployment and administration, network infrastructure design, Wi-Fi support, disaster recovery planning, group and personal training for IT support personnel and end users, and ongoing Call Center support services.
Consulting Email Predictive Sender Profiling
ProSight Email Guard AES Encryption Consulting Services
Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to provide web-based control and world-class protection for all your inbound and outbound email. The hybrid structure of Email Guard combines cloud-based filtering with an on-premises security gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter acts as a first line of defense and keeps most unwanted email from reaching your network firewall. This reduces your exposure to external threats and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway appliance provides a further layer of inspection for incoming email. For outbound email, the local gateway offers AV and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and protect internal email that stays inside your security perimeter.
Telecommuting Network Consultants Part Time Job
Virtual Office Microsoft Consultants Job Opportunities
Progent believes that a well architected and executed information system is a vital factor for accelerating any company's growth, and Progent applies this philosophy in our corporate system infrastructure. We have created a non-stop virtual office infrastructure that enables our staff consultants and authorized contractors to offer rapid and efficient service, collaborate easily on complex jobs, and gain from career and private maturity from being a member of an exciting business culture of personal drive and independence.
Upgrading Sun Solaris
Migration Solaris to Windows
Progent can assist your company to design and implement an efficient migration from a Solaris-powered information system to a network based on Windows and suited for supporting Microsoft's powerful office productivity suites, commercial applications, and software development tools. Progent's Sun Solaris, Windows and Cisco engineers and application specialists can assist you to guard your information and minimize business disruption by designing an effective transition plan that protects your existing assets in Sun Solaris application and technology. UNIX-to-Windows migration support expertise available from Progent include analysis of existing infrastructure, migration strategy and validation, Microsoft Exchange migration support, information and application software porting, and processor and storage transition and economization.
Desktop Monitoring and Reporting On-site Technical Support
24 Hour Support and Help ProSight Windows Desktop Management
ProSight LAN Watch is Progent’s server and desktop monitoring service that incorporates advanced remote monitoring and management techniques to keep your IT system operating efficiently by tracking the health of critical devices that drive your information system. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your specified IT personnel and your assigned Progent engineering consultant so all potential problems can be resolved before they have a chance to impact productivity.
Fault Tolerant Collocation Consultant
Fault Tolerant Colo Specialist
Progent's Data Center engineers can show you how to identify high availability data centers that match the specific requirements of your company. High availability colocation sites are particularly appealing to small businesses because of their affordability and convenience in comparison to pursuing a do-it-yourself strategy. Attempting to design an in-house data center with even a minimum degree of fault tolerance is financially prohibitive for typical small companies. Progent can help you get all the benefits of high availability data centers and 24x7 colo sites by providing a full range of consulting and maintenance services.
Engineers NetApp MetroCluster Design
MetroCluster Switch Integration Consultants
Progent can provide enterprise clients the services of a NetApp-certified consultant to deliver online or on-premises expertise for NetApp's complete portfolio of SAN storage software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud architecture, SnapMirror data replication, SnapVauly incremental backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Components of NetApp SAN storage solutions supported by Progent include SAN dsign, hybrid-cloud integration, virtualization, migrations, transparent updates, storage management, security and compliance, disaster recovery, and remediation. Progent offers Tier 3 support to assist you to take care of problems with NetApp SAN deployments efficiently based on best practices.
Biggest Cisco Certified Fault-tolerant Data Center Computer Consultant
Fault Tolerant Data Centers Network Consulting
Progent's Data Center consultants can help you identify fault-tolerant data centers that meet the specific requirements of your business. High availability off-site data centers are especially attractive to small organizations due to of their low cost and convenience compared to pursuing a do-it-yourself strategy. Attempting to create an on-site data center with even a minimum level of fault tolerance is too costly for the majority of small companies. Progent is ready to help you get all the benefits of non-stop data centers and 24x7 colo sites by offering a full range of engineering and maintenance services.
Exchange Server Hosting Consulting
Exchange Server Hosting Professionals
Progent's MS Exchange Hosting Support Services provide a world-class data center that features backed-up power and cooling systems, round-the-clock site security and IT support center, and fault-tolerant access to tier-1 Internet service providers. Hosted Exchange servers are set up as virtual machines for high availability, smooth scalability, and rapid restoration. Services include complete incorporation with your business network, access to handheld computing products, automated monitoring of efficiency and network security, spam and virus filtering, patch and revision control, Helpdesk services, daily data backup, and comprehensive messaging management services.
Programming Firm ERP, MRP, Accounting System
Online Support Services Microsoft Project
Progent's team of application experts offer advanced consulting, software development, integration assistance, and online training for popular applications that address vital areas including ERP and MRP, general accounting, business analytics, web commerce application design, and the Microsoft Office suite of business productivity software. As a Microsoft Partner with decades of background delivering advanced consulting and troubleshooting services remotely, Progent can help small businesses throughout the United States to avoid the lost productivity and fees related to travel and on-site activity without sacrificing the effectiveness of consulting services.
VPN Support and Setup
Cisco VPN Outsourcing
Cisco's security and remote connectivity technology for small to mid-size businesses offer a complete array of easy-to-administer security products to let you protect your entire network infrastructure. Cisco's VPN line includes routers and switches, firewalls, intrusion detection systems, and VPN access concentrators. Progent's expert staff of consultants includes field-proven specialists with Cisco CCIE and CCNP qualifications who can help your organization to select Cisco VPN, Cisco RADIUS Security, and additional Cisco protection solutions that fit best with your business objectives.
At Home Employees Collaboration Software Specialists
Remote Technical Support Remote Workforce Collaboration Software
Progent can assist small and medium-size organizations to set up collaborative applications to enable their teleworkers to benefit from productive interaction with fellow workers and customers.
Emergency Microsoft Engineer SQL
Microsoft SQL Server Application Support
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis solution that enables the rapid development of cutting-edge high-end applications that can give your business a significant competitive edge. SQL Server features built-in support for XML and the ability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of background helping with Microsoft integration, assures you success in planning, installing and managing Microsoft SQL Server solutions that are seamlessly integrated with other applications based on Microsoft's .NET platform.
CISSP Certified Security Systems Engineer Consulting Services
CISSP Certified Security Auditor Professionals
Progent's CISSP-premier network security consultants can assist businesses of any size with any facet of IT security. Progent can create efficient security solutions that protect a small office from advanced malware attacks or Progent can plan, deploy, and manage an end-to-end security environment for hybrid networks that support onsite, remote, and mobile users sharing IT resources distributed over multiple physical sites and public and private clouds.
Consulting Hourly Cost Onsite Computer Services
Consultant Hourly Rate Integration Specialist
Progent's pricing model is to charge for remote support and in-person help by the minute. As a result, you are billed only for delivered support. Progent does not impose a higher rate for after-hours or priority support, and inside California or in areas where Progent offers in-person service, Progent does not bill for travel time except for urgent calls where on-site work is less than four hours. Also, Progent imposes no startup fee and requires no retainer for support services provided during regular working hours. Many support organizations impose large minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity avoids big invoices for quick solutions so you will not be forced to permit simple problems to stay unaddressed.
Microsoft Outlook for Mac Onsite Technical Support
Engineer macOS and Windows
Microsoft Mac Office allows Mac users to receive the benefits of the industry's most familiar office productivity programs. Progent's Apple-certified Mac experts can help you configure Microsoft Office for Macintosh on a mixed-platform network combining Apple OS X and Windows computers so that Macintosh users can access the new capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share information and system resources with co-workers who use Microsoft Windows. Progent's consultants have expertise with both Mac and Windows technology and can support environments that mix Apple Macintosh with Microsoft Windows systems with extensive resource sharing, or networks which carefully limit collaboration between Apple Mac and Windows users.
Integration Services Windows Active Directory
Microsoft AD Services
Windows Active Directory demands significant hands-on experience to configure optimally across an enterprise. Progent’s Microsoft Premier engineers are experienced in designing, integrating, and maintaining complex Microsoft Enterprise Active Directory installations. Progent’s areas of proven competence with Windows Active Directory include replication issues, multi-domain partition configurations, correcting corrupted Active Directory objects, dealing with residual legacy software configuration objects in online AD environments, and fixing failed installations of Active Directory and Active Directory-associated applications.
Technical Support SCCM Intune Integration
SCCM Peer Cache Network Consultants
System Center Configuration Manager automates application and device provisioning across multiple sites, streamlines compliance settings management, keeps track of network assets, protects against company data leakage, provides network health reporting, allows safe self service, and offers a common control mechanism for managing multi-operating system ecosystems running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration specialists can help you with any aspect of planning, implementing, operating and repairing a System Center Configuration Manager deployment for local, cloud-based, or hybrid networks.
Consulting Hybrid Configuration Wizard
Consultant Services Exchange Online Archiving
Progent can help you to evaluate the many subscription options available with Office 365 and configure your information network with Office 365 in a way that delivers top business value. Progent offers expertise with cross-platform environments that include Windows, macOS, and Linux software. Progent can also help you to create and maintain hybrid ecosystems that transparently combine on-premises and cloud-based products and services.
UNIX Consultancy
Solaris Consultant Services
If your company network combines Sun Solaris technology with Windows, Progent can assist you to incorporate your computers into a cohesive environment that permits all your OS platforms to run side by side for easy administration, transparent dataflow, high dependability, superior throughput, and strong security. Progent's Sun Solaris and Microsoft Windows coexistence support services feature network infrastructure configuration and support, support for Windows services for UNIX, online network monitoring and administration, online network support and repair, on-site technical support, and Contact Center outsourcing.
Fault-tolerant Load Balancing Integration Support
Cisco Content Services Switch - Cisco CSS IT Consultants
Progent offers fault tolerant load balancing support that addresses system load balancing, load balanced program, network backbone routing, and content dispatching technology such as Cisco Content Engine. High availability load balancing providers for which Progent offers consulting expertise include Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Content Engine and LocalDirector 400 series, and F5 Networks 3-DNS.
macOS Information Technology Outsourcing Firms
macOS Technical Support Consultant
Progent offers nationwide remote help and consulting services for businesses that operate Apple Mac environments or whose IT systems include a combination of Mac with Microsoft Windows technology. Progent's engineers can provide Apple macOS and Mac OS X users a variety of services such as desktop assistance, upgrading to the latest edition of Mac OS X from other earlier versions of Apple macOS and OS X, plus expertise with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with iPhone and iPad support, or moving to Apple's iCloud. Online IT help offers optimum return for your IT dollar by preserving user efficiency and shortening the time charged for network analysis and repair. Sophisticated online access utilities and experienced technicians and consultants combine to enable Progent to solve most IT issues without squandering time and money by going to your site. In most of cases your IT issues can be remediated over the phone or through a combination of telephone support and online network analysis. Progent can offer the services of Cisco certified CCIE network experts and CISM and CISSP certified security specialists to help you with the most difficult system issues.
OS X Contractor
Mac Network Service
Progent offers national remote technical support and consulting services for companies that operate Apple Mac networks or whose information systems include a combination of macOS and Mac OS X with Microsoft technology. Progent's engineers offer Apple macOS and Mac OS X clients a variety of services such as desktop support, upgrading to the current edition of Mac OS X from earlier versions of macOS and Mac OS X, plus help with Apple macOS and OS X applications. Progent can also help you with Apple iPhone and iPad integration and management, or migrating to Apple's iCloud services. Remote IT help offers optimum return for your information technology dollar by preserving client efficiency and limiting the hours charged for network repair services. Advanced online support utilities and skilled technicians and engineers allow Progent to solve most IT problems without squandering time and money by going to your location. In most of situations your IT problems can be dealt with over the phone or via a combination of telephone support and online connectivity. Progent can make available Cisco CCIE network engineers and CISSP and ISSAP premier security specialists to assist you with the toughest system issues.
24-7 Program Reporting
Engineer HTML programming
If you need help writing, improving, or repairing applications for Microsoft Windows, any version of Linux, or the Web, Progent’s team of programmers, relational database architects, and software project managers can help ensure you get the job done on schedule and within budget. Progent's experienced software developers offer cost-effective and expert online help for jobs as small as creating VBA macros for Office Excel or as challenging as rolling out line-of-business RDBMS applications based on SQL Server ,Oracle, or MySQL.
Consultants 64-bit Upgrade
64-bit Server Consultant
Progent’s Microsoft-expert consultants can help your organization to update your servers and/or desktops from 32 to 64 bits. Progent can help you to understand the costs and benefits of upgrading to 64-bit processing, plan an affordable upgrade strategy that reduces business interruptions, and deliver inexpensive, professional remote help to assist your company to install 64-bit software and application software on your current computers.
Cisco firewall IPS Support and Setup
Remote Troubleshooting Firepower Services
Progent’s Cisco-Premier technology consultants offer experienced PIX Firewall support services encompassing design, implementation and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and application policy enforcement, mutlivector attack protection, and safe access services. Extending from compact, easy-to-install desktop devices for small businesses and home offices to modular gigabit products, Cisco PIX firewalls provide a sensible combination of security, speed and availability for information networks of all sizes. PIX firewalls are based on a hardened, specially designed platform, PIX OS, avoiding potential OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and networking services, including powerful application-aware firewall services, Voice over IP and digital media security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and extensive administrative tools. Progent’s network consultants can help you select and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Cisco and Microsoft Certified Wisconsin Network Help
Biggest Tennessee Onsite Support
Progent’s Technical Response Center provides low-cost national extended hours online support for computer systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support experts provide extended hours telephone help and online direct computer connection to isolate and resolve network problems rapidly and economically.
24x7x365 macOS Troubleshooting Consulting Services
macOS Remote Engineers
Progent provides national online phone support and troubleshooting services for businesses that operate Apple Mac environments or whose information systems include a mix of Apple macOS and Mac OS X with Microsoft Windows products. Progent's consultants can provide Apple macOS and OS X clients a range of services including desktop assistance, migration to the current edition of Mac OS X from legacy versions of Apple macOS and Mac OS X, plus expertise with Mac application software. Progent can also help your business with iPhone and iPad support, or moving to Apple's iCloud. Online network consulting provides maximum return for your IT budget by preserving client productivity and limiting the hours billed for computer analysis and repair. Sophisticated remote access technology and experienced technicians and engineers allow Progent to solve most network problems without squandering time and money by going to your site. In the vast majority of cases your network issues can be dealt with over the phone or through a mix of phone support and online network analysis. Progent can put you in touch with Cisco CCIE network experts and CISA certified security professionals to assist with the toughest system problems.
24-Hour Microsoft Certified Partner Lync Server 2013 and SQL Server Consultancy
24-7 Consultancy Lync Server 2013 and Exchange UM Server
Progent's consultants can help you to evaluate the benefits of Microsoft Lync Server for your environment and can help you to plan and execute an installation of Lync Server that consolidates the administration of IM and Presence and increases the productivity of your in-house employees, at-home workers, and smartphone users. Progent can in addition assist your company to carry out a smooth migration to Microsoft Lync Server 2010 from Office Communications Server or Live Communications Server, interface Microsoft Lync Server 2010 with Microsoft Exchange, SharePoint Server, and SQL Server, show you how to use Microsoft Lync Server 2010 to enhance the collaborative functions of Microsoft Office programs, and offer online seminars and ongoing technical support for Microsoft Lync and other Microsoft platforms.
Amazon Marketplace Web Service integration Developer Firms
Amazon MWS integration Development Firm
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales activities such as listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales, vendors can expand their reach, lower their cost of sales, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can work with your development team and provide programming, workflow integration, project management support, and mentoring so you can cut development time and costs and expedite your ROI.
Small Office Technical Consultant
Small Business Network IT Consultants
If you have a company network with 10 to 50 network clients, Progent's computer outsourcing services save your company from over-reliance on single freelance consultant while giving you affordable and reliable access to enterprise-class network expertise. By delivering IT support service when you require it, offering advanced knowledge for key applications, offering value-added support such as automated network monitoring, and charging only for services you receive, Progent offers you an economical way for optimizing the productivity of your small business information system. Progent is the smart way for small organizations to create and maintain a reliable and safe IT system and to have quick access to the skilled consulting typically available only to businesses who are able to support a sizeable in-house IT organization.
24/7 Progent Management Team Small Office Network Consulting
Progent's Management Experts
Progent's management team consists of industry veterans with years of experience delivering computer consulting, technical support, and long-term IT planning to organizations ranging in size from startups to Fortune 500 companies. Great support calls for great personnel, and Progent stands out by having assembled a management team able to provide businesses with the top service value available anywhere.
Solaris Remote Consultant
Linux Remote Specialist
Progent offers national remote phone support and troubleshooting services for companies that operate Sun Solaris environments or whose information systems feature a mix of Sun Solaris and Microsoft technology. Online network consulting provides optimum return for your IT dollar by protecting client efficiency and shortening the hours charged for computer repair services. Sophisticated online access tools and skilled technicians and consultants allow Progent to handle the majority of network problems without squandering time and money by going to your location. In the vast majority of situations your IT issues can be dealt with over the phone or through a mix of phone support and online network analysis. Progent can put you in touch with Cisco CCIE infrastructure experts and CISA certified security professionals to help you with the toughest network issues.
2500 Wireless Controller Integration Services
wireless controller Technical Support
Progent's Wi-Fi consultants can help you to configure Cisco wireless LAN controllers to manage and monitor Wi-Fi networks of all sizes. Progent can help you to administer and troubleshoot your current Cisco-based Wi-Fi solution or implement a smooth migration to Cisco's modern wireless controller technology. Progent can provide support for both physical and software-based Wi-Fi controllers and can assist you to determine which type makes sense for your wireless solution. For 802.11ac Wave 2 wireless controllers, Progent offers Cisco 3504 wireless controller consulting, Cisco 5520 Wi-Fi controller expertise, and Cisco 8540 wireless controller support.
Exchange Server 2007 Technical Support Services
Exchange 2007 Edge Server Consultant Services
Progent's expert consultants can show you how to design and implement an efficient in-place Exchange Server 2007 migration plan that minimizes productivity disruption, reduces long-term service demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multiple server or multi-location upgrades, Progent has the experience to finish your project quickly and affordably. Progent's Exchange Server 2007 support, repair, and consulting offerings include expertise with the configuration of outside vendor enhancements of Exchange Server 2007 and the creation of unified messaging implementations based on Exchange Server 2007.
Consulting Solaris
Solaris Engineer
Progent's Solaris family support services offer small businesses and developers support for managing and maintaining Solaris environments that run with Microsoft-powered technology. Progent offers your business access to Solaris experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISM and CISA credentials. This broad range of experience provides you with an easy one-stop source to help you create and maintain a secure and reliable cross-platform network and communications infrastructure that supports Solaris and Microsoft interoperability by integrating Windows with popular versions of UNIX including Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or major Linux platforms such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
Support Outsourcing ISA Server 2006
Help and Support ISA 2006
Application Publishing with ISA Server 2006 allows greater control over intranet resources while enabling enhanced productivity by making these applications accessible to authorized remote or mobile users. ISA Server can guard business applications, services, and data across all network layers with application-layer filtering and powerful publishing tools. Progent's Microsoft-expert ISA Server consultants can show you how to design, deploy, configure, and support Internet Security and Acceleration Server 2006 on your system so that your business benefits from a highly functional and economical combination of security, convenience, and performance.
24-Hour Microsoft Azure cloud migration Programmer
Microsoft Azure cloud integration Outsourced Programming
Progent can help companies of all sizes to move all or part of their network infrastructure to Microsoft Azure. This can simplify IT administration and reduce hardware investments. Microsoft Azure includes a wealth of cloud services and Progent can help you to evaluate the advantages and limitations of various cloud computing models supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local applications and resources and make sure that you avoid the common errors small companies make when migrating to a public cloud. Progent can assist you to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to prepare perimeter firewalls and IPsec VPN tunnels and to integrate iPhones and iPads and Google Android handhelds.
Network Infrastructure Health Audit Consulting Services
Specialists Network Infrastructure Health Assessment
Progent's ProSight Network Audits are a fast and low-cost alternative for small and mid-size organizations to obtain an objective assessment of the overall health of their network. Powered by some of the leading remote monitoring and management (RMM) platforms available, and supervised by Progent's world-class group of information technology experts, ProSight Network Audits show you how well the deployment of your core network devices adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver immediate ROI like a more manageable and more secure Active Directory implementation. Both options also provide the long-term benefits of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include simpler network management, improved compliance with government and industry security standards, more efficient utilization of network resources, quicker problem resolution, more reliable backup and recovery, and increased uptime.
Windows Server 2012 R2 upgrade Consulting Services
Windows Server 2012R2 Information Technology Consulting
Progent's certified professionals can assist you to assess the advantages of Windows Server 2012 R2 for your company, create test environments and migration plans, optimize your infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid datacenters, educate your IT management, team, develop an enterprise-wide security strategy, automate IT management, assist with application development, and build and validate a DR/BC plan.
Wi-Fi RF Coverage Maps Technical Support Services
24/7 Wireless LAN Site Survey IT Consulting
Progent’s Wireless Site Survey makes it easy to design and implement a WiFi LAN optimized for your facilities, providing you a WLAN that has the coverage, speed, capacity, Quality of Service, security, and hand-off ability your company requires. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more detailed onsite service.
Automatic Topology Mapping Support Services
Automatic Topology Mapping Integration Support
ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized organizations to map out, monitor, enhance and debug their networking hardware like routers, firewalls, and access points plus servers, printers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology maps are always updated, captures and displays the configuration of almost all devices on your network, monitors performance, and generates notices when problems are detected. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can knock hours off ordinary chores like network mapping, expanding your network, locating devices that require critical software patches, or identifying the cause of performance problems.
Top Consultant Services 64-bit Processing
Microsoft Certified Partner 64-bit Server Specialists
Progent’s Microsoft-expert engineers can assist you to update your desktops from 32 bits to 64 bits. Progent can help your company to understand the costs and advantages of moving to 64-bit desktop processing, design an efficient migration strategy that reduces business disruptions, and provide economical, expert online support to assist your company to configure 64-bit PC desktop operating systems and application programs on your existing computers.
Emergency Microsoft Exchange 2003 Technical Consultant
Migration Consulting Exchange 2003 Server
Progent's Microsoft-certified consultants provide computer help and network consulting services for Microsoft Exchange Server 2003, Windows 2003 Server, and for the entire line of Microsoft Servers. Progent's migration, integration, administration, and support expertise for Microsoft Exchange Server include planning, deployment, project management, local and remote technical support, Help Desk Call Center support, expert security consulting, and comprehensive network management outsourcing.
Exchange 2019 Planning Support Services
Microsoft Expert Exchange 2019 MCDB Cache Professional
Progent can assist your organization in any facet of your upgrade to Microsoft Exchange 2019 including deploying Windows Server 2019 Core for hosting Exchange; designing HA system topology for a local, cloud-based or hybrid environment; migrating mailboxes; designing and implementing Hyper-V; setting up hardware load balancing (HLB); setting up DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; updating firewalls; integration with O365; and configuring Outlook.
Specialists Microsoft Exchange Server Migration
Microsoft Exchange Server 2010 Upgrade Consultancy
Progent's Microsoft-certified engineers can provide affordable remote and onsite support to implement your migration to Microsoft Exchange Server 2010, generate comprehensive documentation of your new email system, educate your IT team and users to get them up to speed quickly on Exchange Server 2010, and provide continuing management services and technical help. Progent can also help you upgrade from Microsoft Exchange 2010 to Exchange Server 2013 or Exchange 2016.
PIX Integration Support
Cisco PIX 500 Firewall Migration Setup and Support
Cisco's PIX 500 Series firewalls have reached end of life and Cisco might not offer support these devices. Progent still offers consulting support for Cisco's PIX 500 firewalls to help you with maintenance and Progent can also help you assess if you should migrate to next generation firewall products from Cisco. Progent's Cisco technology experts can help your company design and implement an efficient upgrade to Cisco ASA 5500-X firewalls following leading practices.
Best Hyper-V 3.0 Server Outsourcing
Online Consulting Microsoft Hyper-V 3.0 Virtual Machines
Progent's certified professionals can help you analyze the potential advantages of Hyper-V-powered virtualization for your business, conduct test installations to validate Hyper-V's compatibility with your production software, assess your network infrastructure for smooth performance with virtual server solutions, help you in migrating to Microsoft Windows Server 2008 and configuring Hyper-V, educate your IT staff to track and administer Hyper-V, provide world-class consulting help for enhancing the security of your virtual servers, establish and test business continuity procedures that maximize network uptime, and deliver ongoing consulting and maintenance including low-cost remote troubleshooting and turn-key Help Desk services.
Office 365 Portal Integration Services
Technical Support Services Office 365 migration PowerShell
Progent can help your business to understand the many subscription options available with Office 365 and integrate your network with Office 365 so you realize top business value. Progent supports cross-vendor networks that incorporate Windows, macOS, and Linux operating systems. Progent can also help you to create and manage hybrid solutions that transparently integrate on-premises and cloud products and services.
wireless IP phone integration Technology Consulting
Technical Support wireless IP phone configuration
Progent's Cisco Wi-Fi IP phone configuration consultants offer online and onsite support to help you create and maintain a Cisco Wi-Fi VoIP phone deployment by providing services that range from troubleshooting the set up of a wireless IP phone or access point to providing project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of a campus.
Consulting Team Solaris
Technical Support Firms FreeBSD
Progent's UNIX family support services provide small companies and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent offers your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of expertise provides you with a convenient single source to show you how to build and manage a secure and reliable cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or major Linux platforms including RedHat, SuSE, Debian GNU/Linux and Mandrake.
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