Progent can give you access to application developers who can modify your Microsoft Dynamics ERP, MRP, and accounting system programs to meet your particular company requirements. Progent's Microsoft-certified support experts offer experience in Microsoft Dynamics Microsoft Axapta, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management Software. Progent also provides custom e-Commerce integration support for safe, corporate-wide resource sharing as well as integration with Customer Relationship Management products.
Progent's pricing model is to bill for online service and in-person help per minute. As a result, you are billed just for received support. Progent does not demand a more expensive rate for off-hours or urgent support, and inside California or in areas where Progent provides in-person support, Progent does not charge for travel time except for emergency calls where on-site work is less than 4 hours. In addition, Progent imposes no minimum fee and asks no retainer for services delivered during regular working hours. Many service organizations demand substantial minimum fees or charge for every fifteen minutes or longer. Progent's small granularity avoids big invoices for fast repairs so you won't be forced to permit minor problems to stay unaddressed.
Progent's support services for patch management provide businesses of all sizes a versatile and cost-effective alternative for evaluating, testing, scheduling, applying, and documenting updates to your servers, peripherals {like printers and scanners, network infrastructure appliances like switches and Wi-Fi access points, and Internet-of-Things devices such as sensors and robotics.
SQL Server 2005 offers powerful, familiar tools to computer experts as well as to information workers, reducing the difficulty of designing, deploying, managing, and using company data and analytical applications in environments ranging from handheld devices to corporate data systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 call for a network consultant with hands-on experience and broad knowledge in designing and deploying information-based, end-to-end business technology applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
Progent's disaster recovery planning and business continuity consultants can show you how to create a disaster recovery strategy in case of an IT network catastrophe. Progent can show you how to create a comprehensive disaster recovery strategy that includes scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified professionals can also show you how to create an affordable, non-stop network architecture that addresses availability issues covering a wide range of network technologies and procedures.
Windows 8.1 is engineered to run on devices from smartphones and slates to engineering workstations. A wealth of new and improved capabilities, including its touchscreen support and signature live tiles user interface, provide a broad range of benefits for companies who know how to put them to work. Progent's Windows consultants can help bring your organization up the learning curve with Microsoft Windows 8.1 and show you how to derive significant business advantage from the product's various new and enhanced technologies.
Progent can assist you to evaluate the many subscription options offered with Microsoft 365, formerly branded Office 365, and integrate your information network with Microsoft 365 so you derive maximum business value. Progent supports multi-platform environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help you to build and manage hybrid ecosystems that seamlessly integrate on-premises and cloud-based products and services.
Progent's Microsoft-certified consultants can assist your organization to plan for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate efficiently to SCCM 2012 from an older device management solution or help you to enhance your existing SCCM 2012 ecosystem to accommodate your changing IT requirements. In addition, Progent can help you to build a software foundation that fully supports SCCM by providing advanced consulting support for associated Microsoft technologies such as Active Directory Domain Services, SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).
Progent's ProSight Virtual hosting services offer small businesses a range of benefits including lower capital expenditures, reductions in operational expense, better executive focus, world-class protection, enhanced fault tolerance, and business continuity.
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance boost over Cisco's previous-generation ASA 5500-X security appliances and offer centralized control of modern cybersecurity features like application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can assist your organization to design and execute an efficient upgrade to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower appliances with Cisco's security services to build and centrally control IT environments that include local offices, data centers, private clouds and public clouds.
If you have a small business information system with 10 to 50 network clients, Progent's computer outsourcing services save your company from over-reliance on an individual freelance consultant while giving you cost-effective and dependable access to enterprise-class network support. By delivering network consulting help when you require it, offering advanced knowledge for key applications, offering unique support such as 24x7 network monitoring, and billing only for services you use, Progent gives you an economical solution for maximizing the business value of your small business network. Progent is the smart way for small businesses to build and maintain a robust and secure information network and to benefit from quick access to the experienced support typically restricted to businesses who can afford a sizeable internal IT organization.
MS Certified Supplemental Service Desk Online Support Services
Progent is seeking to hire fulltime, solutions-oriented Microsoft accredited consultants with MCSE credentials; Cisco certified network engineers who have Cisco CCDP or CCIE credentials; security consultants with CISSP or CISM or equivalent security credentials; and high-end network design experts with experience in mobile access, wireless networking, service continuity, disaster recovery, information protection, and server virtualization. Progent also is hiring employees to join our staff of helpdesk support technicians and off-site troubleshooting professionals. Also, We are looking for talented administrators who can operate effectively in Progent's high-growth, virtual office culture.
Progent can provide the support of a certified VMware VCDX consultant to help your organization plan, configure, administer and troubleshoot VMware vSphere and vCloud-powered virtualization solution for local networks, private and public clouds, or hybrid cloud deployments. Progent offers world-class knowledge for deploying and integrating VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery and application continuity. Progent offers in-depth understanding of VMware vCloud Director, vRealize Automation (vRA), vRO and vCloud used for administering private and public cloud and hybrid cloud solutions that deliver maximum availability, data security, and disaster recovery.
Microsoft SQL Server 2005 delivers indispensable, familiar tools to IT professionals and information workers, lessening the difficulty of designing, integrating, administering, and using company data and analytical programs in environments ranging from handheld devices to corporate information systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 call for an IT consultant with real-world expertise and wide knowledge in designing and building information-based, end-to-end business IT applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft integration, ensures you success in designing, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and simplified recovery capabilities for Microsoft environment. Data Protection Manager 2016 delivers application-sensitive backup for key workloads such as Microsoft SQL Server, Exchange and SharePoint, protects Windows and Linux VMs, supports VMs hosted by Hyper-V as well as VMware, and integrates seamlessly with Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified experts can help businesses of any size to design, implement, manage, and troubleshoot an enterprise-wide backup/recovery system built around Data Protection Manager 2016. Progent can help you to migrate from a previous version of Data Protection Manager or from a legacy solution, and Progent can optimize your DPM 2016 ecosystem for on local, colocated, cloud-based or hybrid deployment models. Progent offers remote or onsite consulting expertise and can provide as-needed guidance to help you through technical bottlenecks or deliver end-to-end project management support to help you finish your Data Protection Manager 2016 initiative on schedule and within your budget.
Microsoft Dynamics Customer Relationship Management helps mid-market businesses nurture positive customer relationships. Built-in Sales and Customer Service modules enable in-house staff to share data to help promote selling success and deliver consistent, efficient customer service. Progent can set up the most sensible network environment, including mobile wireless access, to back Microsoft CRM, and Progent's Experts Team can supply your company with a certified MS CRM professional who can show you how to integrate Microsoft CRM with your marketing or customer service data.
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Microsoft System Center 2016 Operations Manager is designed to ensure top performance and maximum availability for critical workloads by providing centralized, cross-platform tracking of physical and virtual infrastructure installed across local datacenters and cloud environments. Progent's SCOM consulting group offers world-class online and onsite support to help organizations of all sizes to plan, integrate, tune, update and repair Operations Manager 2016 deployments. Progent can help your company to migrate to Operations Manager 2016 from earlier releases or from different monitoring products, or combine multiple monitoring systems into a unified infrastructure management solution. Progent can also show you how to extend your Operations Manager 2016 environment to include resources based in public clouds including Microsoft Azure and Amazon AWS.
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files residing within your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered endpoints.
Progent's Cisco-certified wireless consultants can help organizations of any size to design, deploy, manage and repair Cisco Aironet wireless AP solutions to achieve the performance, range, capacity, scale, security and ease of management required for transparent access between Wi-Fi and wired networks. Progent can provide affordable online and onsite support for legacy and current 802.11ac Aironet APs and Progent can help you design and maintain deployments of indoor and outdoor Aironet access points.
Progent's Microsoft certified consultants can help you design and implement an efficient in-place Microsoft Exchange 2003 migration strategy that minimizes productivity disruption, simplifies ongoing support requirements, and makes your Exchange Server 2003 easy to administer. For complex multi-server or multi-site migrations, Progent offers the knowledge and experience to complete your project rapidly and economically. Progent's Microsoft Exchange 2003 help, repair, and consulting services include assistance with the integration of third-party add-ons to Exchange 2003 Server that are in keeping with your business goals.
Barracuda Backup is an affordable, subscription backup and disaster recovery platform for small and mid-size businesses. A Barracuda Backup solution can include a purpose-built physical appliance manufactured by Barracuda or a virtual appliance with comparable functionality but which utilizes your existing storage infrastructure. Barracuda Backup safeguards vital business data produced on-premises, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide range of consulting support services to help your business to design, configure, manage and repair a backup and disaster recovery solution based on Barracuda technology.
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis solution that opens the door to the rapid development of a new generation of high-end applications that can provide your company a critical competitive edge. SQL Server provides core support for XML and the capability to communicate across the Internet and outside the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft integration, assures you success in designing, installing and supporting Microsoft SQL Server solutions that are seamlessly integrated with other applications powered Microsoft's .NET platform.
Progent offers the assistance of a certified VMware VCDX consultant to help your organization design, deploy, manage and troubleshoot VMware vSphere-based virtualization ecosystem for local datacenters, private and public clouds, or hybrid cloud systems. Progent can provide advanced knowledge for deploying and configuring VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery and business continuity. Progent offers extensive experience of VMware vCloud Director, vRealize Automation, vRealize Orchestrator and vCloud tools for administering private and hybrid cloud environments that deliver high uptime, data security, and disaster recovery.
If your company is developing Linux-based software in an environment that has Microsoft Windows-based processors, desktops, and office applications, Progent offers comprehensive IT outsourcing that frees you to concentrate on your field of high-value know-how without the constant distraction of managing your company information system. By using smart network monitoring and by providing remote and on-site support when your business needs it, Progent represents an affordable solution for maintaining an IT network that provides excellent reliability, security, and performance. Progent's UNIX/Linux developer assistance offerings feature comprehensive network support outsourcing, virtual infrastructure, online and on-premises support and repair, proactive network monitoring services, and Contact Center services.
Progent's certified wireless networking consulting experts can assist organizations of any size to design, deploy, administer and troubleshoot Cisco Aironet wireless access point environments to achieve the throughput, range, capacity, expandability, security compliance and ease of management required for transparent connectivity between Wi-Fi and wired network infrastructure. Progent offers efficient remote and onsite support for end-of-life and new-generation 802.11ac Aironet APs and Progent can assist you design and maintain deployments of indoor and outdoor/industrial Aironet access points.
ProSight Data Protection Services ECHO provide small and mid-sized businesses a low cost end-to-end service for secure backup/disaster recovery. Available at a low monthly cost, ProSight Data Protection Services automates your backup activities and allows fast restoration of critical data, applications and virtual machines that have become unavailable or corrupted as a result of component breakdowns, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's BDR consultants can provide advanced support to set up ProSight Data Protection Services to be compliant with regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to restore your critical data.
If your company computer system combines UNIX, Linux or Solaris platforms with MS Windows, Progent can show you how to integrate your computers into a unified network that permits all your OS platforms to coexist for easy management, transparent dataflow, high reliability, superior throughput, and strong protection. Progent's UNIX and Windows coexistence support offerings feature IT infrastructure integration and support, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and management, online network support and repair, on-site technical support, and Contact Center support.
Progent's Juniper Networks-certified network consultants can help your company to design and deploy Juniper Firewall and VPN platforms, enhance and support your network infrastructure, and upgrade smoothly from discontinued devices to the latest versions. Progent's Junos OS engineers can provide support for Juniper's flagship network control software to help your business to simplify the administration and improve the security of your Juniper VPN appliances firewalls, and routers. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS software platforms and can help you manage networks that include a mix of Juniper's software platforms.
Progent's managed services for software/firmware update management provide organizations of all sizes a versatile and cost-effective alternative for evaluating, validating, scheduling, implementing, and documenting updates to your servers, endpoint devices printers, infrastructure appliances like routers and wireless APs, and IoT devices like alarms and health monitors.