Progent provides a selection of network service packages for small companies. These information technology outsourcing and server monitoring services are based on the proactive problem handling abilities of System Center Operations Manager 2007, a state-of-the-art network and system support product that monitors the availability, throughput, and safety of your information system and isolates incipient troubles before they can disrupt your system. With Progent's affordably priced IT service packages, small organizations can choose a basic co-sourcing package based on Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package.
Progent offers affordable remote and onsite support to help organizations of any size to migrate any part of their core network resources to Google Cloud Platform services. This can save management hassle and hardware costs and enable the use of Google's cutting edge AI and machine learning technology. Progent can help you with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, readiness assessment, architectural design and review, pilot testing, deployment, centralized administration, performance optimization, software license management, disaster recovery solutions, and security strategies.
Microsoft 365, formerly called Office 365, is Microsoft's expanding family of client productivity applications and cloud services offered on a monthly or annual subscription basis. Microsoft 365 programs and cloud services are available in a variety of product bundles intended for markets ranging from students and home offices to global enterprises. Progent can provide fast and easy online access to specialists with expertise in Microsoft, Mac, Apple iOS, and Android technology. Progent can help you to understand the many subscription plans available with Microsoft 365 and configure your network with Microsoft 365 so you realize top business value. Progent offers expertise with cross-platform environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also help your business to build and manage hybrid networks that transparently combine local and cloud-based products and services.
ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized organizations to map out, track, optimize and debug their networking appliances such as routers, firewalls, and load balancers plus servers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology maps are always updated, captures and manages the configuration of almost all devices on your network, monitors performance, and sends notices when potential issues are detected. By automating time-consuming network management processes, ProSight WAN Watch can knock hours off common chores like network mapping, reconfiguring your network, locating appliances that require important updates, or resolving performance issues.
Progent's Test and Training Lab located at the QTS Colocation Center can be used for testing mission-critical applications, developing efficient migration methodologies, assessing and optimizing performance, planning or verifying disaster recovery solutions, resolving compatibility issues, and building training systems for new products and technologies. For Progent customers who lack sufficient internal resources to assemble effective pilot environments, the lab cuts capital outlay and engineering risk while keeping vital network projects on schedule.
With Catalyst switches for small and mid-size businesses, Cisco allows organizations to gain all the benefits of bringing intelligence to their networks. Cisco's Catalyst switch technology allows you to deploy capabilities that make your IT network sufficiently available to accommodate real-time requirements, scalable to facilitate future growth, safe enough to protect restricted data, and capable of prioritizing and controlling traffic flows to streamline system performance. Progent's CCIE and CCNP certified engineers can help you select and deploy Catalyst switches appropriate for your company. Also, Progent's CISM and CISA certified security specialists can help you create a strategic security policy and set up Cisco Catalyst switches so they help enforce your security strategy. Catalyst switches that Progent supports include Cisco's Catalyst 2960 switches, Cisco Catalyst 3750 switches, Catalyst 4500 switches, and Cisco Catalyst 6500 switches.
Progent's Check Point firewall experts can show you how to design, integrate, and administer firewall solutions that rely on Check Point Software Next Generation firewall appliances and Check Point's subscription-based security services. Progent can also assist you maintain older Check Point firewalls or upgrade efficiently to Check Point's next-generation security gateways.
Progent can provide remote and onsite consulting to help your organization with any aspect of BI reporting ranging from debugging or enhancing reports to planning and implementing an advanced business intelligence environment. Progent's BI consultants can help your company to support your current reporting system, assist you to upgrade databases and applications from an outdated reporting product to a modern one, and provide as-needed online training to meet your individual needs. Progent's business reporting professionals offer experience in the leading BI reporting and visualization platforms including the SQL Server BI stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI tools such as Power Pivot and Power View, Report Designer and Report Builder.
Microsoft CRM helps mid-market companies nurture positive client interactions. Built-in Sales and Customer Service modules enable in-house staff to share data to help promote sales success and deliver consistent, efficient customer service. Progent can configure the optimal network infrastructure, including local and offsite wireless connectivity, to support MS CRM, and Progent's Experts Team can provide your company with a certified MS CRM consultant who can show you how to integrate Microsoft Dynamics CRM with your marketing or customer service data.
Progent's Microsoft-expert consultants can help your organization to enhance your workstations from 32 bits to 64 bits. Progent can help you to understand the costs and benefits of upgrading to 64-bit desktop processing, plan an efficient migration process that reduces operational interruptions, and provide inexpensive, professional remote support to assist you to install 64-bit PC desktop operating systems and application software on your existing computers.
Systems Management Server 2003 offers added functionality for change and configuration management of Windows-powered systems via SMS Feature Packs. Feature Packs lower the net administrative expense of managing and configuring software by making it simpler to copy system images, manage mobile computers, and operate management tools. In addition to advising you about ways to save management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can help you plan and perform IT tasks that cover areas that Feature Packs are intended to streamline. Progent's adoption and update services can lower cost and eliminate business disruption as you transition to the latest operating systems and applications. Progent's wireless consulting experts can help you develop sensible processes and standards to manage PDAs and smart mobile phones so your field force remains productive and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can show you how to design a security strategy that includes policies, procedures and technologies to keep your IT computer system safe.
Progent's certified consultants can assist you to assess the advantages of Windows Server 2012 R2 for your company, develop pilot environments and migration strategies, tune your network infrastructure for local, multi-site, cloud-based, and partial-cloud datacenters, educate your IT management staff, create an enterprise-wide security plan, automate network administration, help with application development, and build and validate a disaster recovery/business continuity plan.
Progent's Microsoft-certified consultants offer small and midsize companies IT consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for intelligently connecting people, groups and data. SharePoint Portal Server provides a central location for your workers or customers to access, organize, distribute and manipulate useful data, documents, and applications and to interact with one another. It allows faster and more intelligent decisions, more efficient access across groups and more economical business processes. The main objective of SharePoint Server is to gather together, in a relevant way, all of the diverse sources of information available inside and outside an organization. Windows SharePoint Services connect workers, customers, workgroups and projects with the information they've developed in a manner that makes data convenient to locate, retrieve and apply.
Progent offers the guidance of a CRISC-certified risk management expert to help you to design and implement an enterprise risk management solution following leading practices identified by CRISC and crafted to align with your company's risk appetite, business objectives, and IT budget.
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management platform that includes machine learning technology and advanced services to deliver cutting-edge endpoint detection and response (EDR).
Progent can assist you to plan an upgrade to Teams from Skype for Business Online and install, administer, and troubleshoot a cloud or mixed deployment of Microsoft Teams. Progent can help you to integrate Teams with Office and Microsoft 365 apps, Exchange, SharePoint, and your phone system.
In addition to providing the expertise of Microsoft Dynamics GP (Great Plains) specialists, Progent can provide consultants experienced in Dynamics AX (Axapta), Microsoft Dynamics NAV Business Management Software, Dynamics SL (Solomon), Dynamics RMS, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent offers programming, troubleshooting, administration help, migration support, and one-on-one or group webinar training customized to meet your specific requirements. Progent's consultants also can show you how to build and maintain a protected, reliable network foundation to run your ERP, MRP and accounting applications.
Progent's Cisco certified Wi-Fi consultants offer affordable remote and on-premises support for legacy and modern Wave 2 Aironet Wi-Fi access points (APs) and Progent can assist your business to design and manage Wi-Fi solutions that include indoor and outdoor/industrial Aironet access points.
NetDocuments (NetDocs) is a leading cloud-based document management system designed specifically for legal workflows. Progent offers remote guidance from NetDocuments experts who can assist legal departments and law firms to plan, configure, administer, tune, or troubleshoot a document management system (DMS) environment powered by NetDocuments.
Les Kent has a 35-year track record of effective network integration, executive administration, sales, and operations. He has demonstrated a talent for developing elegant information technology solutions during his time as as a network architect, software developer, project manager, deployment consultant, and problem solver for small businesses, start-ups, and global enterprises.
Microsoft Dynamics GP can help you grow and manage your company better by offering deep access to strategic information and a fast ROI. Dynamics GP/Great Plains offers major business benefits including its ability to expand the presence of your organization, handle your financials, automate financial operations, standardize procedures across your company, improve inventory control, enhance order accuracy, expand revenue and shorten turnaround time, and increase cash flow. Progent can help you set up and manage a robust, safe server and communications infrastructure to support Great Plains, and can provide expert Dynamics GP consultants to make sure you derive the full advantages of your Dynamics GP/Great Plains software.
Progent's Duo managed services incorporate Cisco's Duo technology to protect against compromised passwords by using two-factor authentication. Duo supports one-tap identity verification with iOS, Google Android, and other personal devices.
SQL Server 2005 offers indispensable, familiar tools to IT experts and information workers, lessening the complexity of designing, integrating, managing, and accessing enterprise information and database programs in environments ranging from mobile devices to enterprise information networks. The sophistication and integration requirements of Microsoft SQL Server 2005 require an IT consulting firm with hands-on experience and wide knowledge in planning and deploying data-driven, comprehensive business IT solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background involving Microsoft integration, ensures you success in designing, deploying and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
Progent's consultants can provide online and on-premises consulting services for companies of all sizes to evaluate the costs/benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Office Communications Server. Progent can help you to design an on-premises, cloud or hybrid topology; integrate Skype for Business with SQL Server,Exchange Server, SharePoint and Office or Microsoft 365; configure high-availability mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and interface with third-party collaboration systems such as Cisco Video Interop Server. Progent's certified network security experts can help you design and verify a security environment for your Skype for Business solution that meets regulatory standards.
Progent's Duo services incorporate Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity verification with Apple iOS, Google Android, and other out-of-band devices.
Progent's Windows 11 consultants offer a range of services for Windows 11 such as Microsoft 365 solutions, mobile device management, telecommuter access, data and identity security, streamlined provisioning, and Help Desk Call Center support.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security companies to provide web-based management and world-class security for all your inbound and outbound email. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter serves as a first line of defense and keeps most unwanted email from reaching your network firewall. This decreases your exposure to inbound threats and saves network bandwidth and storage. ProSight Email Guard's onsite gateway device provides a further level of analysis for inbound email. For outgoing email, the local gateway provides AV and anti-spam filtering, protection against data leaks, and encryption. The local security gateway can also help Exchange Server to track and protect internal email that originates and ends inside your security perimeter.
Progent offers live online instruction for a range of desktop applications and operating systems including Microsoft Office and Microsoft 365 Excel, Word, Publisher and Outlook plus Acrobat Writer, Photoshop, Crystal Reports, and Windows 10. Online training offers the benefits of conventional physical classroom instruction, including instant communication between students and trainers, but avoids the expenses of transportation and the hassle of attempting to accommodate the availability of many workers. Available to single students or groups of any size, Progent's live online training permits the instructor to run the class from a remote facility while the students can be spread throughout an office or across the country. Live online learning utilizes powerful learning tools like broadcast white boards, electronic hand-raising, and collaborative desktops. Sessions can be brief and targeted to specific topics or extended in duration and broader in coverage.
Progent's Microsoft-certified experts offer businesses of all sizes consulting, troubleshooting, and application development services for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise solution that uses web technology for intelligently connecting people, teams and information. SharePoint offers a central spot for your workers or clients to access, manage, share and manipulate useful information, documents, and applications and to interact with other people. SharePoint allows quicker and better decisions, more effective sharing across groups and more economical business practices. Windows SharePoint Services join workers, clients, workgroups and major tasks with the data they've created in a way that makes data convenient to locate, download and re-use. Progent's certified SharePoint experts can assist your organization to support your existing SharePoint solution or upgrade to the current version of SharePoint.
Progent offers cost-effective remote consulting to assist companies of any size to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help you with every phase of Amazon AWS integration including requirements analysis, readiness assessment, system design, pilot testing, configuration, centralized administration, performance optimization, software license management, backup/restore solutions, and security strategies.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Microsoft Communications Server delivers IM and presence as part of an extensible, enterprise-grade solution featuring advanced security, seamless compatibility with popular Microsoft products, an extendable, industry-standard development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your organization can benefit from lower costs and elevated business efficiencies, increased worker productivity, and better IP protection with this simple-to-administer, highly available solution. Successful implementations of Office Communications Server require careful planning and thought prior to roll out. Progent's Microsoft-authorized professionals can deliver the skill necessary to deliver all the benefits of Office Communications Server across your entire organization.
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that embodies over a quarter century of background helping manufacturing and service companies to manage complex supply chains and streamline critical business processes in order to get products to market fast and meet customer commitments consistently. Progent offers the skills of an ERP specialist with more than two decades of experience working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide online or on-premises consulting that spans from occasional advice to solution planning and project management outsourcing or co-sourcing. Sample services offered by Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, application development, CPQ, web site integration, technical support, data conversion, Excel and SQL integration, disaster recovery planning, and database administration.
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management platform that incorporates AI software and expert services to deliver cutting-edge endpoint detection and response.