Additional Topics of Interest

Router Skills Transfer
Server One-On-One Training

Progent is committed to information transfer from Progent's consultants to customers. By educating clients to deal with technical issues that are within their comfort zone, Progent can concentrate on offering high-value skills where Progent faces few competitors. Medium-size businesses who utilize familiar freelance consultants or who employ in-house support staffs benefit when Progent passes on information about critical technology and proven methodologies to make their networks more reliable, protected, and efficient.

Support and Help UNIX with Windows
Windows, UNIX, Solaris Help and Support

If your company is developing UNIX or Linux software on a network that has Microsoft Windows-based servers, PCs, and office applications, Progent can provide comprehensive network support outsourcing that allows you to concentrate on your area of high-value know-how without the constant hassle of maintaining your company information system. By using smart network monitoring and by delivering online and on-site assistance when your business needs it, Progent offers an economical solution for maintaining an information system that provides high dependability, security, and efficiency. Progent's developer assistance services include comprehensive it outsourcing, virtual server infrastructure, online and in-person service and troubleshooting, network monitoring services, and Contact Center outsourcing.

Engineer Server Management
Server Management Online Support

Server proliferation wreaks havoc on network budgets and management resources. Server reduction via a virtual infrastructure offers lower TCO of hardware and faster ROI, more leveraged utilization of physical computers, simplified operations, enhanced system uptime, and easier management. Typical uses for virtual servers are resource consolidation, low-cost platforms for line-of-business legacy applications based on outdated operating systems, and inexpensive quarantine of software development or pilot testing systems from on-line systems.

Network Consultant Remote Desktop Connection Client for Mac
VirtualPC for macOS Technical Consultant

For companies with a mix of Apple Mac and Windows computers, there are two popular alternatives for running Windows-dependent software on a Mac: remote access to an actual Windows PC or local simulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Mac enables you to attach a Mac to a networked Windows-powered computer to use Windows programs and share system resources. Microsoft's Virtual PC for Mac simulates Windows on a Mac computer so that you can run Windows software directly. Progent's macOS and Mac OS X technology support experts can assist you to manage these solutions for using Microsoft Windows programs on your Macs and can also help your business to assess and configure third-party solutions for Microsoft Windows platform emulation.

Cisco VoIP Phones and Cisco Unity IT Consulting
Cisco VoIP Phones and Contact Center Network Consultants

Progent's Cisco CCIE-certified VoIP phone and video IP phone consultants can assist your business to integrate, manage, and debug Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent offers support for all models of Cisco's IP phones from legacy VoIP devices to the latest media phones. Progent's IP telephony experts can also help you to integrate your IP phones with Unified CM, originally branded CallManager, or with Cisco Unified Communications Manager Express to create a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to install Unified CM apps like Unified Communications Manager IM and Presence Jabber, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact solution. Progent can provide expertise with all aspects of Cisco IP Phone integration including reviewing dial plans, setting up SIP trunking, deploying ISR G2 routers with CUBE VoIP networking capability, and creating UCS server failover and Cisco SRST systems for high availability.

Microsoft Azure hybrid cloud solutions Consultancy
Hybrid cloud integration Consult

Progent can help your IT team to design and manage hybrid environments that support Windows and Linux operating systems and apps in both cloud-based systems or in hybrid architectures that utilize on-premises resources along with one or more public cloud services. To assist you to incorporate public clouds with physical datacenters, Progent can provide a range of cloud migration services that include Microsoft Azure enterprise hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has two decades of experience delivering advanced consulting support remotely, and Progent can help you complete your cloud integration projects on schedule and affordably.

Emergency Technical Support Organizations Outlook
Microsoft Exchange and Outlook Technical Support Company

Progent's Microsoft-certified experts have two decades of background providing e-mail and unified email/telephony solutions for companies. Progent offers affordable Microsoft Exchange 2007 Server consulting services to strengthen email security and virus protection, achieve fault tolerant email, and implement remote and mobile email connectivity. Progent's Microsoft Exchange consulting and support services can aid you in designing and implementing a Microsoft Exchange update or a move from a legacy SMPT server or outdated Microsoft Exchange software such as Exchange 5.5 to Microsoft Exchange Server 2010.

24/7 Support and Help Remote Monitoring and Reporting
Operations Manager Online Consulting

Medium-size companies can derive all the advantages of System Center Operations Manager 2007 and have quick availability of Progent's Microsoft and Cisco Premier IT support experts. With Progent's affordably priced network support programs, medium-size businesses can choose a simple co-sourcing service program built around Operations Manager with network monitoring, proactive warnings, in-depth system analysis, Help Desk support, and online troubleshooting. For businesses with line-of-business applications who need high availability networking, Progent offers a complete round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager 2007 to provide medium-size company information systems world-class availability, protection and productivity.

Postini Consultant
Subscription Postini

E-Mail Guard is Progent's affordable spam filtering and virus defense solution that gives small businesses world-class defense from spam, viruses, DHA attacks, and other types of email-borne attacks on IT systems. E-Mail Guard is powered by Postini's Perimeter Manager, a comprehensive library of web-managed spam filtering and anti-virus services that defuse email assaults before they can penetrate the company firewall. Perimeter Manager also lets administrators track and control their e-mail systems, irrespective of server vendor, hardware type, or data center location.

Consultant Services Google Cloud Disaster Recovery
Google Cloud Access Management Consultant

Progent offers cost-effective online and onsite support to assist companies of any size to move all or part of their core network resources to Google Cloud Platform (GCP). This can save time and equipment costs and enable access to Google's state-of-the-art machine learning tools. Progent can help your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness evaluation, system design and review, pilot testing, configuration, centralized administration, performance tuning, licensing management, backup/restore solutions, and security.