If you are producing UNIX or Linux software in an environment that has Windows-based processors, desktops, and office applications, Progent can provide comprehensive information technology outsourcing that frees you to concentrate on your field of high-value expertise while avoiding the continual distraction of maintaining your business network. By using automated network monitoring and by delivering online and in-person support as your business needs it, Progent offers an affordable solution for managing an IT network that provides excellent dependability, protection, and efficiency. Progent's UNIX/Linux developer support services feature full-service information technology outsourcing, virtual infrastructure, online and on-premises service and troubleshooting, network monitoring, and Help Desk Call Center support.
Progent provides customers access to engineers who have been awarded some of the IT industry's most prestigious credentials. Progent believes that clients have the right to know that their IT support professionals have accredited testing as well as broad practical experience so that Progent's clients can use Progent's support with trust. In many cases, vendor credentials such as the CCIE brings priority for significantly better vendor help than is offered to non-certified service providers, allowing Progent to deliver clients a better class of IT service. In addition, recognized certifications such as CISA or ISSAP for IT security can help enterprise clients to show compliance with regulatory demands by using the assistance of accredited IT experts.
Progent offers several essential types of Helpdesk services : Microsoft and Cisco Helpdesk Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft professionals offers your customers easy access to a reliable support resource with extensive experience providing phone support and online troubleshooting for IT systems based on Microsoft technology. Progent's concentration is on earning the support Help Desk a respected reputation as a solid contributor to business performance. Progent's goal is to resolve rather than simply report problems.
Progent's Windows Server 2016 disaster recovery consultants can help you to plan and deploy a disaster recovery system based on Microsoft's cloud-tested Failover Clustering tools including Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class network-attached storage using industry-standard equipment, VM Load Balancing for enhancing the speed and resilience of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for fast, economical creation of a failover cluster quorum arbitration point.
Progent's Meraki wireless AP consultants provide remote and on-premises support services to help organizations of all sizes to plan, deploy, manage, expand or repair Wi-Fi systems that include Cisco Meraki wireless access points. Progent can help you to configure and support Cisco's Meraki-based wireless networks for environments that can range from a telecommuter's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also help you to configure additional Cisco technology including switches, routers and ASA firewalls to create a cohesive network infrastructure that provides identical access, performance, security compliance, manageability and availability for wired and wireless users regardless of their mobility or device.
Cisco's network security and remote connection products for small businesses represent a complete range of manageable security solutions to help safeguard your local and remote network infrastructure. Cisco's VPN line features routers, firewalls, intrusion detection devices and VPN appliances. Progent's professional consulting staff includes experienced engineers with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional qualifications who can assist your company to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and other Cisco security technologies that align most closely with your company objectives.
Progent's Cisco Catalyst 802.11ax Wi-Fi 6 and Wi-Fi 6E AP experts offer economical online and on-premises help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points.
The latest generation of ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver significantly more performance than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-certified CCIE network experts can assist your company to manage your existing PIX or ASA 5500 security appliances or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, integrate, tune, administer and debug firewall solutions based around ASA firewalls with Firepower Services.
Progent's Palo Alto Networks firewall consultants can show you how to select, deploy, and manage Palo Alto Networks PA-Series firewalls to provide a modern cybersecurity solution that extends across your data center and cloud-based resources and protects all users anywhere with any endpoint device.
Progent's Data Center consultants can help you identify high availability data centers that meet the specific requirements of your business. High availability off-site data centers are particularly attractive to small businesses because of their low cost and convenience compared to taking a do-it-yourself approach. Trying to design an on-site data center that offers even a basic degree of fault tolerance is financially prohibitive for most small organizations. Progent can show you how to reap all the advantages of high availability data centers and fault tolerant colo sites by offering a complete array of consulting and support services.
Cisco's wireless VoIP phones are hardened Wi-Fi devices designed for workers who are mobile within campus, warehouse, retail or other environments where IT management wants portable phones that provide more control, security and ruggedness than is possible with the Bring-Your-Own-Device style of mobile collaboration. Integration of Cisco's wireless VoIP phones typically requires that IT teams set up and fine tune many key pieces of your Wi-Fi infrastructure such as APs, routers, wireless LAN controllers, and network management software. Progent's certified experts offer online and onsite assistance to help you build and manage a Cisco wireless VoIP phone solution by delivering services that range from debugging the set up of a wireless IP phone or AP to offering project management outsourcing or co-sourcing for modernizing the wireless infrastructure of an entire campus.
Progent is hiring a variety of on-staff employees including motivated Microsoft Certified Systems Engineers; system experts who have Cisco CCNP or CCIE certification; and specialists in fault-tolerant system design with backgrounds in mobile connectivity, wireless networking, high-availability systems, business continuity planning, data preservation, and virtual servers. Progent is also hiring workstation support experts, off-site troubleshooting specialists, and CISSP or CISA certified security consultants. Progent is also hiring experienced managers who can operate effectively in Progent's high-growth, virtual office model. Progent contracts freelance professionals with in-depth expertise and working experience in crucial IT topics outside our main service concentration. Our Experts Team employs freelance consultants who can provide consulting and development support for mission-critical applications such as MRP, Enterprise Resource Planning, or CRM; possess in-depth knowledge of non-Microsoft platforms such as Linux, Macintosh, or Sun, or offer expert skills in areas such as telecom, web site development, EDI, web commerce, or database management. Independent contractors premier by Progent cooperate with Progent's in-house engineers to deliver comprehensive IT services for small and midsize company networks.
Cisco's network security and offsite connection technology for small companies represent a comprehensive range of easy-to-administer security solutions to help safeguard your wired and wireless network infrastructure. Cisco's VPN line features routers, firewalls, intrusion detection systems and Virtual Private Network appliances. Progent's professional consulting staff includes experienced specialists with Cisco Certified Internetwork Expert and CCNP qualifications who can assist your company to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security solutions that fit best with your company goals.
Progent's Symantec experts can help you maintain discontinued Symantec firewall and Symantec VPN products such as the Symantec Raptor and VelociRaptor family or help you upgrade to current firewall/VPN technology. Progent can also enable you to design and execute a comprehensive security strategy that can include firewall and VPN devices and software, managed security and virus defense services, system monitoring software, and documented policies and processes. Progent has the expertise to be your single source for continuing network support, administration, education, and security consulting.
Progent's certified cybersecurity experts can run NodeZero-powered penetration tests to verify your security defense systems and policies are properly set up and effective.
Progent's Cisco-certified Catalyst 9100 Series Wi-Fi 6 and Wi-Fi 6E Access Point consultants offer affordable remote and onsite support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Cisco's Catalyst line of Wi-Fi controllers simplify the administration of wireless networks by unifying the provisioning and control of wireless APs, optimizing Wi-Fi throughput by reducing the effect of RF congestion, improving wireless availability with rapid auto-failover, and strengthening security by identifying threats and filtering network traffic based on user class and locale. Progent's Wi-Fi consultants can help you to deploy Cisco wireless LAN controllers to manage Wi-Fi LANs of all sizes. Progent can help you to administer and troubleshoot your existing Cisco-based Wi-Fi solution or implement a smooth migration to Cisco's modern wireless controller solutions.
Progent offers nationwide remote phone support and consulting services for businesses who operate UNIX, Linux, or Sun Solaris environments or whose IT systems feature a mix of UNIX and Microsoft products. Remote network consulting offers optimum return for your information technology budget by extending client productivity and limiting the hours charged for network repair services. Sophisticated remote access tools and experienced service specialists and consultants combine to enable Progent to handle the majority of IT issues without wasting time and expense by traveling to your location. In most of cases your network issues can be dealt with over the phone or via a combination of phone help and remote network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISA and CISM premier security specialists to help with the toughest network issues.
Progent's Wi-Fi site survey services make it easy to design, install and troubleshoot a Wi-Fi network optimized for your environment, providing your business a WLAN that delivers the coverage, performance, capacity, security, and roaming capability your company requires.
Progent's Microsoft certified consultants can help you define and deploy a smooth in-place Microsoft Exchange 2007 upgrade plan that avoids productivity disruption, simplifies ongoing support requirements, and makes your Exchange Server 2007 easy to administer. For complex multiple server or multi-site upgrades, Progent offers the knowledge and experience to finish your move quickly and economically. Progent's Microsoft Exchange 2007 support, troubleshooting, and consulting services include expertise with the configuration of outside vendor add-ons to Microsoft Exchange 2007 Server that are in keeping with your business needs.
Progent's Microsoft Premier engineers offer expert consulting for major deployments of Microsoft Exchange. Progent's consultants can show you how to prepare for multi-site Exchange Server 2007 installations or updates and can provide onsite technicians to help large companies with installations of Exchange Server in the or any region served by Progent's engineers.
Progent's Duo services incorporate Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication. Duo enables single-tap identity confirmation with Apple iOS, Google Android, and other personal devices.
Progent offers businesses of any size professional consulting for Intrusion Protection Systems and IPsec VPN solutions from major firewall and VPN security companies such as Palo Alto Networks, WatchGuard, Juniper Networks, Fortinet, and Symantec. Progent can help you design a detailed security plan and choose appropriate technologies from multiple vendors to support your security goals while sticking within your budget limits.
Progent's Windows Server 2019 disaster recovery/business continuity planning experts can help you to design a DR/BC solution built around Microsoft's cloud-tested Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Progent's Microsoft-certified SQL Server 2017 experts can assist you to plan and implement an efficient migration from your existing SQL Server databases and applications to SQL Server 2017.
Progent's certified failover clustering experts can assist businesses to evaluate the advantages of utilizing Microsoft Windows Server 2012 failover clustering technology to create an advanced fault-tolerant/disaster recovery solution, help your organization to plan and install a Windows Server 2012 environment, provide online and on-premises consulting services and engineering support for failover clusters composed of physical servers or virtual ones, and help you to automate the administration of failover clusters.
System Center 2016 Operations Manager (SCOM 2016) helps to promote consistent performance and maximum uptime for key applications by providing unified, mixed-platform monitoring of IT infrastructure installed throughout local datacenters and cloud environments. Progent's SCOM consulting group offers advanced remote and onsite support to help businesses of any size to plan, implement, tune, enhance and repair Operations Manager 2016 deployments. Progent can help you to migrate to SCOM 2016 from earlier releases of Operations Manager or from other IT infrastructure monitoring products, or combine a variety of monitoring systems into a cohesive IT management ecosystem. Progent can also show you how to extend your SCOM 2016 environment to incorporate resources hosted on public clouds such as Microsoft Azure and Amazon AWS.
The new ASA 5500-X Series of firewalls with Firepower Services deliver significantly more performance than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-certified CCIE network consultants can assist your company to maintain your current PIX or Cisco ASA 5500 security appliances or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, integrate, optimize, manage and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.
Progent's compensation structure is built on revenue sharing, so similar to working as an independent consultant, your earnings are directly tied to your generated revenue. Some of our support staff stress quality of life and choose to consult at a more relaxed pace, utilizing our flexible calendar to follow personal pursuits like mountain biking, motorcycle racing, skiing, fishing, travel, or spending private time with relatives and acquaintances. Other consultants take advantage of the chance to make big bucks via hard work and extended days. Progent completely encourages both sides of the spectrum plus any point in the middle.
GIAC was founded in 1999 to certify the skill of IT security experts. GIAC certifications are acknowledged by businesses and institutions around the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants offer help with any of the network security services addressed under GIAC accreditation such as evaluating network vulnerability, incident management and response, intrusion detection, web application security and security information and event management (SIEM) solutions.
Progent's Microsoft certified engineers can help your company to evaluate Windows 7 to verify application compatibility and to determine its performance and reliability working with your applications. Progent's consultants can also help you to evaluate the potential strategic advantages of moving to Windows 7. If you decide that Windows 7 fits your business strategy, Progent can help you to design and implement a non-disruptive deployment of Microsoft Windows 7 from a your current release of Windows.
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales activities including listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales, vendors can expand their market, lower their cost of sales, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and get to market quickly.
Cisco Experts Shared Network Support Help Desk Professionals
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ProSight Enhanced Security Protection managed services deliver ultra-affordable multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and responding to security assaults from all vectors. ProSight ESP provides two-way firewall protection, penetration alerts, device control, and web filtering through cutting-edge tools packaged within a single agent accessible from a unified control. Progent's data protection and virtualization experts can assist you to plan and configure a ProSight ESP environment that addresses your organization's specific requirements and that helps you prove compliance with legal and industry data security standards. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require urgent action. Progent's consultants can also help you to install and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack like ransomware.
If you want to revamp your production web site, create internal webs for purposes such as HR or worker training, establish a high-impact web presence for a new venture, or write enterprise-class, data-driven specialized web applications, Progent can provide skilled and experienced web designers. Progent's experts can also help you design and maintain a secure, robust server and communications network, including remote and wireless access, to run your web solutions.
Progent's certified Internet Security and Acceleration Server consulting experts have extensive backgrounds developing Microsoft ISA Server-based security installations for IT networks with many sites, mobile workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants can help your company in planning and implementing an installation of ISA Server 2000 or ISA 2004 Server that supports your network protection needs without overly limiting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
For custom application development, Progent can provide software design experts to produce business software in areas such as eCommerce, web site design, Microsoft Dynamics products including Great Plains Software accounting system, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Microsoft IIS to create company-specific eCommerce solutions powered by Microsoft ASP.NET. In addition, Progent can provide experts in a wide range of custom program development platforms including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also can provide specialists in custom Access, custom Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Progent's consultants can help you to design and implement an efficient move from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity services for both on-premises and cloud assets.
Progent's Microsoft-certified ISA Server consulting experts have long experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security solutions for information systems with multiple sites, remote workers, and mission-critical eCommerce applications. Progent's Microsoft Firewall consultants can help your small business in designing and implementing an installation of ISA 2000 Server or ISA Server 2004 that supports your information security needs without overly restricting your network productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other up-to-date editions of Internet Security and Acceleration Server.
Progent's Microsoft-certified consultants can help you plan, document, carry out, manage, and troubleshoot a network-wide move to 64-bit server and client OS software and business applications. Progent can help you test your 64-bit infrastructure to verify that it handles all of the important 32-bit programs which you intend to retain plus the new 64-bit versions of software you wish to install.
Progent offers enterprise customers the help of a NetApp-certified consultant for remote or on-premises support for NetApp's entire family of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud architecture, SnapMirror, SnapVault and OSSV continuous backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Areas of NetApp SAN storage solutions supported by Progent include SAN dsign, cloud deployment, virtualization, migrations, non-disruptive patching, system management, information assurance, high availability, and remediation. Progent offers Level 3 support to assist you to resolve issues with NetApp SAN storage environments quickly and affordably based on leading practices.
Progent's Microsoft-certified Windows 11 experts offer a variety of services to support Windows 11 including Microsoft 365 integration, mobile management and synchronization, telecommuter access, security and compliance, automated deployment, and Help Desk services.
Progent's Microsoft-certified consultants can provide online or onsite support to help businesses of any size to design, deploy, administer, and troubleshoot a backup/restore solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from earlier versions of Data Protection Manager or from another backup system, and Progent can integrate your SCDPM 2012 implementation for on premises, cloud, or hybrid environments. Progent can provide occasional help for fixing particularly challenging problems, or full project management support. Progent can also assist your business to design Data Protection Manager into a comprehensive disaster recovery strategy.
Progent's Microsoft-certified professionals average over 10 years of experience providing messaging solutions for companies ranging from small offices to large enterprises. Progent offers economical consulting for all editions of Microsoft Exchange Server to enhance email and virus protection, configure fault tolerant email environments, and facilitate remote and wireless email connectivity. Progent's Microsoft Exchange consulting services can assist you in planning and carrying out a move from an outdated SMPT server or unsupported Microsoft Email software such as Microsoft Exchange 2003 to Microsoft Exchange Server 2019. Progent offers integration help for Windows 10 and Windows 11 desktops using Outlook and can help you integrate Outlook Web App for all major browsers. For e-mail virus defense, spam blocking and data data leak protection, Progent offers Email Guard managed services.
Stealth penetration checking is a key component of any comprehensive network security plan. Progent's security experts can perform extensive intrusion tests without the awareness of your organization's internal network support resources. Unannounced penetration testing shows whether existing security monitoring tools such as intrusion detection alerts and event log monitoring are properly set up and consistently monitored. Progent can provide continuous autonomous PEN testing to define your internal/external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, compromised credentials, uninstalled patches, and unsound product defaults can be chained together by threat actors into the multi-front attacks typical of modern variants of ransomware.
ProSight Reporting is a growing suite of real-time reporting plug-ins designed to work with the industry's top ticketing and remote network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small or mid-size organization's servers in a solution that delivers the maximum degree of availability and expandability and is in addition simple to move to any data center. ProSight Virtual Hosting options are based on proven virtualization architectures that enable small businesses with mixed- platform environments to economize significantly on the expense of capital investments, system maintenance, and IT management while achieving enterprise-class fault tolerance and an unprecedented level of vendor flexibility.
Progent can help you plan, configure, manage, monitor, and repair a viable Wireless network architecture, recommend sensible technology, and integrate wireless access points, bridges, radio antennas, wireless controllers, and other wireless products. Progent can also help you build a thorough 802.11ac wireless system security strategy that is well integrated with the security plan for your entire corporate network.