Progent's Microsoft and Cisco authorized Consultants provide several ways to help mid-size and large organizations create a cost-effective and productive in-house Network Support Help Desk. Progent's consulting services include ROI evaluation, process analysis and improvement, management reporting, training of internal staff, and documentation of processes. Progent's Software Evaluation and Integration Support Services help companies analyze the numerous high-quality Help Desk application programs available and determine which products might be excessively expensive, lack critical functions, or align poorly with your organization's business goals. Progent also offers temporary staffing for companies who need to augment their in-house Help Desk team for special projects or to substitute for vacationing or indisposed workers.


Additional Topics of Interest

Apple iPad and Windows integration Computer Engineer
St. Louis, Missouri Support and Help

Progent's support specialists in Apple OS X and Windows technology can help you combine Mac and Windows systems into seamless environments with full sharing and collaboration functionality. Allowing efficient cooperation among a mix of servers and workstations powered by Mac OS and Windows calls for extensive knowledge of and background with Mac and Windows products. Progent's background in Microsoft and Apple consulting makes it possible to provide world class assistance to businesses that depend on these platforms to keep their competitive edge. Progent's consultants can also assist your business to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.

Exchange 2010 VoIP Integration Services
Exchange 2010 Server Troubleshooting in Bakersfield, CA

Progent's Microsoft-certified network experts can assist you to assess the benefits of Exchange 2010 for your business and can assist your IT staff to plan and implement a smooth upgrade to Exchange Server 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange 2007 Server that will offer fast ROI by improving your workers' efficiency, cutting the cost of equipment and service, simplifying management, and consolidating your key communications technologies.

Juniper Junos os Security Consultancy
Juniper Junos os Security Group in St. Louis, Missouri

Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

Microsoft Exchange Computer Consultant
Computer Consultant in Portland, OR

Progent can assist your business in all phases of your migration to Exchange 2016 including planning high availability infrastructure for a local, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; specifying storage capacity required for your virtual machines (VMs), mailbox databases and logs; setting up HLB for high-availability CAS services; designing, setting up and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; resolving SSL issues; providing client remediation with Office desktop or Office 365; and configuring Outlook on the web.

Microsoft Azure hybrid cloud solutions Services
Azure Resource Manager Technology Professional El Dorado Hills, CA

Progent's consultants can help you with any stage of Azure cloud integration including needs definition, prerequisites assessment, system design, pilot testing, implementation, centralized management, performance tuning, license controls, disaster recovery preparedness, security policy enforcement, and regulatory compliance validation. Progent can assist you to configure and debug firewalls and VPN connections so that your clients can safely access to Azure resources, and Progent's Microsoft-certified consultants can assist you integrate critical Microsoft platforms to run in Azure including Windows Server, Exchange Server, SQL and Skype for Business. Progent can also assist you to create a hybrid cloud ecosystem that transparently integrates on-premises datacenters with Azure-based services.

Live Communications Server 2007 Professional
Network Consultant for Microsoft LCS Server Instant Messaging

MS Communications Server provides Instant Messaging and presence in a scalable, world-class solution offering advanced protection, transparent compatibility with other Microsoft software, an expandable, industry-standard development platform, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your enterprise can benefit from cost savings and improved operational efficiencies, increased individual productivity, and better intellectual property security with this simple-to-administer, fault-tolerant IM platform. Effective implementations of Microsoft Office Communications Server call for extensive planning and thought prior to roll out. Progent's Microsoft-certified professionals can provide the expertise necessary to deliver all the benefits of Microsoft Office Communications Server throughout your entire corporation.

Virtual Server 2005 Consulting Services
MS Virtual Server Administration Website Engineer Houston, TX

Microsoft Virtual Server, hosted on the Microsoft Windows Server operating system and powered by software originally developed by Connectix, delivers the performance necessary to carry out server consolidation, application migration, and server isolation projects through virtualization techniques in an enterprise-class IT environment with advanced expandability, manageability, and reliability. Microsoft has targeted Virtual Server at companies wishing to enhance ROI in software development and piloting, upgrading from outdated mission-critical software, and hardware consolidation. Progent's professional Virtual Server consultants can help your IT staff to assess and deploy Microsoft Virtual Server.

Wireless LAN Professional
Integration Services for Wi-Fi

Progent can show you how to design, configure, manage, and repair an efficient Wireless LAN architecture, recommend sensible hardware and software, and integrate wireless access points, bridges, radio antennas, wireless controllers, and various wireless accessories. Progent can also show you how to put together a complete 802.11x system security strategy that is well aligned with the security plan for your entire corporate network.

SQL Server 2012 Security IT Consultant
PowerPivot for SharePoint Help and Support in Bakersfield

Progent offers the support of certified consultants and experienced database application programmers, DBAs, project managers, Cisco-certified network architects, disaster recovery planning specialists, and security professionals to assist your business to assess the potential advantages of Microsoft SQL Server 2012 for your organization, set up pilot environments at your datacenter or at Progent's test lab, design and carry out an efficient transition to SQL Server 2012 from previous versions of SQL Server or from other database solutions, and define an efficient and secure network infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.

On-Call Services for Small Business
San Francisco Bay Area, San Jose Silicon Valley, California Computer Companies

Progent offers businesses of any size enterprise-class network remote or in-person consulting services for information systems based on Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier IT consulting experts also can provide security expertise for businesses ranging from the small office to the worldwide enterprise.