Progent's Microsoft authorized experts offer several service programs to help mid-size and large businesses create an efficient and productive in-house Computer Support Help Desk. Progent's help desk consulting services include Return on Investment evaluation, process analysis and improvement, executive reporting, training of in-house staff, and documentation of processes. Progent's Software Evaluation and Deployment Services help companies analyze the various top level Help Desk software packages available and determine what packages might be excessively costly, miss critical functions, or align poorly with your company's business goals. Progent also provides temporary staffing for organizations who need to augment their in-house Help Desk staff for special projects or to fill in for absent or incapacitated personnel.


Additional Topics of Interest

SPS 2010 Onsite Technical Support
SPS 2010 Integration

Progentís Microsoft-certified consultants can provide organizations of any size consulting, technical support, and development services for Microsoft SharePoint and SharePoint Online. SharePoint is an advanced solution that utilizes web-based technology for efficiently coordinating people, groups and information. SharePoint provides a common location for your workers or customers to access, manage, share and manipulate relevant data, documents, and software and to communicate with other people. Microsoft SharePoint enables faster and more intelligent decisions, more effective sharing across teams and more economical business processes. Windows SharePoint Services join workers, customers, workgroups and major tasks with the data theyíve created in a manner that makes data easy to find, retrieve and apply. Progent's certified SharePoint experts can help you to support your existing SharePoint solution or migrate to the latest release of SharePoint Server or to SharePoint Online.

ProSight Managed Cloud Backup Services Remote Support Services
Specialist for ProSight Data Protection Services

ProSight Data Protection Services from Progent offer small and medium-sized businesses a low cost and fully managed solution for secure backup/disaster recovery. Available at a fixed monthly price, ProSight Data Protection Services automates your backup processes and enables fast recovery of critical data, applications and virtual machines that have become unavailable or damaged due to hardware breakdowns, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR specialists can provide world-class expertise to configure ProSight DPS to to comply with government and industry regulatory requirements such as HIPPA, FINRA, and PCI and, whenever necessary, can assist you to restore your critical information.

SharePoint Server 2007 Technical Consultant
MCSE Expert Certified On-site Technical Support for SPS 2007

Progentís Microsoft-certified experts can provide businesses of all sizes consulting, technical support, and application development expertise for Microsoft SharePoint and SharePoint Online. SharePoint is an advanced platform that utilizes web technology for efficiently coordinating people, teams and information. Microsoft SharePoint Server provides a central spot for your workers or customers to access, manage, share and interact with relevant data, files, and applications and to interact with one another. SharePoint enables quicker and more intelligent decisions, more efficient access across teams and more economical business processes. Windows SharePoint Services connect workers, customers, teams and projects with the knowledge theyíve developed in a manner that makes data convenient to find, download and apply. Progent's certified SharePoint experts can assist you to manage your existing SharePoint environment or migrate to the current release of SharePoint Server or to SharePoint Online.

Comprehensive Event Management Support and Setup
Nationwide System Center Operations Manager IT Consultant Grass Valley, CA

Progent offers a variety of IT service packages for small businesses. These information technology outsourcing and server monitoring solutions are built around the proactive problem handling abilities of Microsoft System Center Operations Manager, a next-generation network and system support product that monitors the reliability, throughput, and safety of your information system and identifies potential problems before they can disrupt your network. With Progent's economically priced IT support programs, small companies can choose a basic co-sourcing package built around Microsoft Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package.

DoubleTake Carbonite Backup and Restore Specialist
Albuquerque DoubleTake Carbonite Software Backup Consultant Services

DoubleTake/Carbonite Software publishes a family of tools designed to provide small businesses a variety of cost-effective solutions for replicating and restoring vital applications such as Exchange Server, SQL, RIM Blackberry, and Microsoft SharePoint. Progentís business continuity planning consultants have extensive experience integrating DoubleTake/Carbonite technology into small company IT networks to achieve an advanced level of availability and disaster recovery readiness at an affordable cost.

Consultants for Windows Server 2012 Upgrade
Configuration

Progent's certified professionals can assist you to evaluate the benefits of Windows Server 2012 R2 for your organization, create pilot systems and migration strategies, tune your infrastructure for on-premises, multi-site, cloud-based, and hybrid environments, train your IT management, team, create an enterprise-wide security plan, automate network administration, help with creating applications, and build and test a disaster recovery/business continuity plan.

Shared Network Support Help Desk Online Support
San Francisco Bay Area, San Jose Silicon Valley Co-managed Heldesk Computer Consultants

Progent's Microsoft and Cisco certified Consultants provide three ways to help medium-size and large organizations develop a cost-effective and successful internal Computer Support Help Desk. Progent's help desk consulting services include ROI evaluation, process study and improvement, executive reporting, training of in-house personnel, and documentation of processes. Progent's Software Evaluation and Integration Support Services help companies analyze the various top level Help Desk application programs on the market and determine what packages might be too costly, miss key capabilities, or align poorly with your company's corporate culture. Progent also provides temporary staffing for businesses who need to reinforce their in-house Help Desk team for occasional projects or to substitute for absent or indisposed workers.

Audit for Juniper SSG520M Router
Juniper SSG Series Router Network Security Auditing in Santa Rosa, California

Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

Microsoft Certified Partner Internet Security and Acceleration Server Support
Santa Cruz County ISA Server Engineer

Progent's Microsoft-certified Forefront TMG and ISA Server 2006 experts can assist you to design, deploy, and manage an implementation of Forefront Threat Management Server or Internet Security and Acceleration Server 2006 on your information system that provides the firewall security, performance and ease-of-use that your company requires.

SQL Server 2014 Delayed Durability Specialist
Help and Support Corpus Christi, TX

SQL Server 2014 includes major improvements in critical areas such as speed, availability, security, and cloud readiness. SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory capability that works seamlessly across all types of applications including Online Transaction Processing (OLTP), data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and on-premises services such as planning, configuration, management, troubleshooting, and software development services to enable businesses of all sizes to achieve maximum business value from their SQL Server 2014 deployment.

Microsoft Experts Windows SharePoint Services On-site Technical Support
Microsoft Certified Partner SPS 2010 Consulting San Jose

Progent's Microsoft-certified experts can show you how to rationalize the economic case for deploying Microsoft SharePoint Server 2007, advise you on the most appropriate edition of Microsoft SharePoint Server for your circumstances, provide setup and deployment expertise, help you to install Microsoft SQL Server as a back-end database, improve your network infrastructure, integrate your off-the-shelf and customized application software to work with Microsoft SharePoint 2007, design a comprehensive security plan that incorporates portal solutions, and deliver troubleshooting and Help Desk support.

CRISC Risk and Information Systems Control Consultants
CRISC Certified Risk and Information Systems Control Consultants in San Francisco

Progent offers the services of a CRISC-certified risk management consultant to help you to design and deploy an enterprise risk management solution based on best practices identified by CRISC and crafted to align with your company's risk appetite, business goals, and budgetary guidelines.