Help Desk Call Center Consulting and Outsourcing
Consulting and Staffing Services
Additional Topics of Interest
Windows 2003 Onsite Technical Support
Windows 2003 Server Outsourcing
Progent's certified Windows Server 2003 engineers can provide network help and IT consulting for the entire line of Microsoft .NET Servers, Microsoft Windows 2003 Server, and Microsoft Windows Server 2000. Progent's Windows 2003 upgrade, configuration, administration, and support offerings include system design, installation, project management, on-premises and remote network support and troubleshooting, Call Center services, CISM-certified security consulting, comprehensive outsourcing, and expert co-sourcing.
Support and Integration ProSight Next Generation Endpoint Protection
ProSight ESP Ransomware Protection Consulting Services
Progent's ProSight Enhanced Security Protection services offer affordable in-depth security for physical servers and VMs, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP delivers firewall protection, intrusion alerts, endpoint management, and web filtering via leading-edge technologies packaged within one agent managed from a single console. Progent's security and virtualization consultants can assist your business to design and configure a ProSight ESP deployment that meets your organization's specific needs and that helps you demonstrate compliance with legal and industry information protection standards. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that call for immediate action. Progent can also help you to install and verify a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack like ransomware.
ransomware protection Consultants
Snatch ransomware recovery Specialists
Progent's proven ransomware recovery consultants can help you to reconstruct a network breached by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Network Consult Alaska
Computer Firms Florida
Progent's Technical Response Center offers nationwide extended hours remote assistance for computer systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service engineers offer after-hours phone support and remote secure network connection to isolate and repair network problems rapidly and affordably. The scope of technical expertise available from Progent's team of nationwide service professionals makes it possible to escalate even the most difficult network issues to competent specialists as required. For urgent problems, the Technical Response Center endeavors to respond to your request for support within one hour.
Information Technology Consulting System Center Operations Manager
24/7/365 MOM 2007 Network Engineer
Small to mid-sized businesses can now get all the benefits of System Center Operations Manager and also have fast access to Progent's Microsoft certified IT support experts. With Progent's affordably priced network support packages, mid-size organizations can choose a simple co-sourcing package built around Operations Manager with network monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to offer small company networks enterprise-class reliability, security and performance.
Help Desk Outsourcing Support Organization
Penetration Testing Migration Company
Progent's IT outsourcing services for small companies include planning 2003 Server, .NET Server, and Microsoft BackOffice systems, coordinating upgrades to XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk Call Center, remote and on-site repair, fixing stubborn IT problems, and creating a comprehensive security strategy. Progent can show you how to enhance system availability and throughput via fault-tolerant configuration, redundant network topology, and proactive network monitoring. Progent also offers project management help for large-scale upgrades and can help with requirements assessment, product identification, BOM development, sourcing selection, procurement coordination, and professional documentation. Progent's computer outsourcing help also features education for office productivity software such as Microsoft Office.
ransomware removal and restore Specialist
Consulting Ryuk ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help you to halt the spread of an active ransomware breach. Call 800-462-8800
On-site Technical Support Remote Access
Remote Access On-site Support
Progent's Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or medium sized company deploy and maintain Cisco's security and VPN technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are simple to manage and offer the versatility to expand with your growing business requirements. Progent's Cisco-Premier network consultants are familiar with Cisco's comprehensive line of products aimed at preventing data pilfering, virus and worm outbreaks, DDoS attacks, and other security risks to your information system. Progent can show you how to integrate Cisco products to achieve safe access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central client access control framework for user authentication, authorization, and tracking from an easy-to-use Web interface.
wireless IP phone integration Online Technical Support
Wi-Fi VoIP phone integration Information Technology Consulting
Progent's Cisco wireless VoIP phone configuration consultants offer online and onsite support to help you build and manage a Cisco wireless VoIP phone solution by delivering services that can range from troubleshooting the configuration of a wireless VoIP phone or access point to providing comprehensive project management outsourcing or co-sourcing for modernizing the wireless infrastructure of a campus.
Les Kent has a 35-year track record of successful technology integration, business management, marketing, and operations. He has demonstrated a talent for developing sophisticated information technology solutions during his time as as a network architect, programmer, project manager, implementation expert, and problem solver for small companies, start-ups, and major corporations.
Citrix FlexCast Remote Support Services
24x7 Citrix virtual Windows desktops Services
Citrix offers a comprehensive line of platforms that provide advanced manageability, scalability, and responsiveness for virtualizing servers and for server-based distribution of virtual Windows desktops and Windows applications. For managing virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix offers Citrix XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified consultants can assist you to evaluate the business advantages of Citrix technology and can help you plan, validate, implement, optimize, and support Citrix solutions.
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NetApp MetroCluster Disk Pools Professional
24-Hour MetroCluster Switch Integration Consultants
NetApp MetroCluster is a disaster recovery platform that uses array-based storage clustering along with replication to deliver fast, zero data loss disaster recovery (DR) between datacenters that are up to 185 miles away from one another. Progent's team of seasoned network experts can assist you to plan, deploy, administer, upgrade, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster environment that aligns with your technical needs and budget. Progent can ensure you follow leading practices for installing your MetroCluster environment by delivering guidance with tasks such as assigning disk pools and shelf IDs, arranging plexes layout, provisioning volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker, setting up a TCP/IP configuration replication network between your peered clusters, and testing your MetroCluster DR system to prove compliance with information assurance standards and regulatory requirements.
Consulting Services SentinelOne Endpoint Virus Immunization
SentinelOne Vigilance Respond MDR Integrator Online Help
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management solution that includes AI software and expert services to deliver cutting-edge endpoint detection and response.
Teams Consult
Microsoft Teams disaster recovery Consult
Progent can help your organization to plan a migration to Microsoft Teams from Skype for Business Online and install, manage, and debug a cloud or mixed implementation of Microsoft Teams. Progent can assist you to integrate Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.
ASA 5500-X Firewall with Firepower Engineer
Firepower Services Network Consultants
Progent's Cisco-Certified technology consultants offer experienced PIX Firewall support services encompassing design, integration and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector attack security, and secure access services. Ranging from compact, plug-and-play desktop devices for small businesses and home offices to modular gigabit appliances, Cisco PIX firewalls provide a healthy level of protection, speed and availability for information environments of all sizes. PIX firewalls are based on a proven, specially designed platform, PIX OS, avoiding potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated security and connectivity services, including advanced application-aware firewall services, Voice over IP and digital media security, multi-site and remote-access IPsec VPN connectivity, intelligent access services, and extensive administrative tools. Progent's Cisco experts can show you how to select and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
CISSP Certified Expert Google Cloud Identity Consultant Services
Specialist Google Cloud Dialogflow
Progent offers affordable remote and on-premises consulting to help companies to move any part of their critical IT resources to Google Cloud Platform services. This can save time and hardware costs and enable access to Google's cutting edge AI and machine learning technology. Progent can assist you with every phase of Google Cloud Platform integration including needs analysis, preparedness assessment, system design, pilot testing, deployment, centralized administration, performance tuning, licensing management, backup/restore solutions, and security.
24 Hour System Center 2016 Operations Manager Professionals
24-7 Professional System Center 2016
Progent's Microsoft-certified consulting experts have over a decade of experience planning, implementing, enhancing and troubleshooting Microsoft SCOM solutions and can provide companies of any size advanced online or onsite consulting support for SCOM 2012. Progent can help you to design an architecture for SCOM 2012 servers that delivers the performance and availability required to monitor your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent can also help you to import and set up System Center 2012 Operations Manager management packs based on best practices for monitoring network fabric and Microsoft and 3rd-party applications and services. Also, Progent can deliver fast online or on-premises technical support to help you to fix serious problems uncovered by SCOM 2012.
CCIE Expert Certified Oracle database administration Technology Professional
MySQL RDBMS Development
Progent can provide cost-effective remote access to an Oracle-certified MySQL administrator or application developer and can help businesses of any size to configure and support MySQL within a robust network environment that provides high levels of performance, expandability, and security. Progent also has proven skill helping companies port databases from Oracle to MySQL.
After Hours DotNET Software Expert Development
ASP.NET Development Group
Progent's application experts have worked for 20 years with .NET tools and the Visual Studio development system and can build or enhance .NET applications quickly and affordably.
SentinelOne Virus Recovery Experts Information Technology Consulting
SentinelOne Vigilance Respond MDR Integrator IT Consulting
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management solution that includes AI software and expert services to deliver cutting-edge endpoint detection and response (EDR).
OS X Online Specialist
macOS Online Services
Progent offers national online phone support and consulting services for businesses that run macOS and OS X networks or whose IT systems feature a combination of Mac and Microsoft products. Progent's experts can provide Mac clients a variety of services such as desktop support, migration to the most recent edition of macOS from earlier versions of macOS or OS X, plus help with Mac application software. Progent can also help your business with iPhone and Apple iPad synchronization and troubleshooting, or migrating to Apple's iCloud services. Remote technical support offers optimum return for your IT dollar by preserving user efficiency and shortening the time charged for computer analysis and repair. Advanced online access tools and skilled service specialists and consultants combine to enable Progent to handle the majority of network issues without squandering time and money by traveling to your site. In the vast majority of situations your network issues can be dealt with over the phone or through a mix of phone help and online access. Progent can offer the services of Cisco CCIE network experts and CISA and CISM certified security specialists to help with the most challenging network issues.
Zero-downtime Network Online Technical Support
Immediate Clustered Server IT Consultant
Progent's Disaster Recovery/Business Continuity consultants have in-depth experience helping small businesses to reduce network downtime by offering cost-effective online consulting services for disaster recovery/business continuity planning, high-availability network infrastructure, data backup and restore solutions, and transparent maintenance. Progent's business continuity consultants can help you to develop and validate a sensible business continuity plan that aligns with your business needs and IT budget. Progent's disaster recovery engineers can help you to design, deploy, and manage fault-tolerant technologies including non-stop Internet connectivity, virtualization, clustering, network load balancing, continual off-site backup, and geographically dispersed hot backup centers.
Support and Integration Exchange 2016 Upgrade Planning
Microsoft Exchange 2016 Migration Planning Consultant Services
Progent can assist you in all phases of your migration to Exchange Server 2016 including designing HA infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; determining storage capacity required for your virtual machines, mailbox databases and logs; setting up hardware load balancing (HLB) for fault-tolerant client access services; planning, setting up and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web.
Digidesign Pro Tools Class
QuarkXPress Train
Progent's Apple Mac consultants can promote the creative facets of Macintosh environments by providing help services and training in graphics, audio, and motion video. Progent's consultants offer expertise in a variety of Mac programs such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video post production studio.
Windows Server 2012 R2 Multitenancy Technical Support
Windows Server 2012R2 Hyper-V On-site Support
Progent's certified professionals can assist you to assess the advantages of Windows Server 2012 R2 for your organization, develop pilot environments and rollout plans, tune your infrastructure for local, multi-site, cloud-based, and hybrid environments, educate your IT management, staff, create a corporate-wide security strategy, automate IT administration, assist with creating applications, and build and test a disaster recovery/business continuity plan.
Microsoft Azure Storage Development Firm
Microsoft Azure migration Contract Development
Progent's consultants can help you to design and implement an efficient move from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity services across on-premises and cloud assets.
ransomware cryptoworm recovery Specialist
24-Hour LockBit ransomware recovery Professionals
Progent's ransomware consultants can help you to evaluate your ransomware vulnerability, monitor and protect your IT environment, assist with settlement negotiations with a threat actor, and restore a network victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Office Word for Android Professional
Office Word debugging Consultant Services
Progent's certified Microsoft Office Word and Microsoft 365 Word consultants can provide a broad selection of affordable online support services to assist your organization to manage and troubleshoot your legacy Microsoft Word environment or help you to upgrade to a current release of Microsoft Office Word. Support offered by Progent's experts include VBA software development, identifying and resolving compatibility problems between different releases of Word, integrating Word with other Microsoft Office apps like Excel and Outlook or with 3rd-party data sources and plug-ins,network optimization for dependable. reliable cloud connectivity, security consulting, smart phone integration, and remote training sessions tailored for individuals or groups.
Top Amazon cloud AMI Integration
Amazon Web Services enterprise hybrid cloud solutions Coder
Progent can provide affordable remote consulting to assist businesses to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable high-performance storage, and Amazon Glacier for value-priced long-term archiving. Progent can assist you with every phase of Amazon AWS integration including needs analysis, readiness evaluation, system design and review, pilot testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security and compliance. Progent offers advanced expertise with firewalls and VPN technology and can show you how to create cloud-centric or hybrid cloud ecosystems that efficiently incorporate Amazon AWS resources. Progent offers occasional consulting to help you to resolve complex technical issues or Progent can deliver project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS cloud on schedule and within budget.
Shared Service Desk IT Consultant
Virtual Helpdesk Consultants
Progent's Standard Help Desk Services offer an end-to-end solution that handles all aspects of remote desktop technical support from service requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and reporting. Support services are offered at a substantial discount off Progent's normal desktop support rates, and Progent can provide the option of rapid on-demand escalation to subject matter experts to resolve challenging problems.
MSP360 B2 Backup Storage Consultants
MSP360 SQL Backup Support and Integration
Progent's data protection experts can help you to create, deploy and manage a backup solution based on MSP360 Backup technology to protect your resources residing on any leading public cloud. Progent offers monitoring and remote management to protect against data loss caused by user mistakes, computer error, ill-intentioned insiders, and external assaults such as ransomware.
Specialists Expert Training
Information Transfer Troubleshooting
Progent practices information transfer from Progent's support experts to customers. By teaching customers to handle problems that are within their scope, Progent is able to concentrate on delivering hard-to-find skills where Progent has few competitors. Small companies who utilize trusted freelance service providers or who maintain internal IT personnel benefit when Progent transfers information about new technology and proven processes to make their networks more robust, protected, and efficient.
Windows 8.1 Storage Spaces Consulting Firms
Windows 8.1 Remote Desktop IT Consulting Services
Microsoft Windows 8.1 is engineered to power computers ranging from smart phones and tablets to engineering workstations. An abundance of new and improved capabilities, such as touch screen interface and signature tile user interface, provide a wide selection of benefits for organizations who understand how to put them to work. Progent's Microsoft-certified experts can help bring your organization up the learning curve with Windows 8.1 and show you how to gain maximum competitive value from the product's many technical enhancements.
Top SMS Server 2003 Upgrade Remote Consulting
SMS Server Upgrade Integration Services
Progent's Microsoft certified experts provide small and mid-size companies world-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to deliver important software quickly and automatically to specified workers, reduce product expense and adhere to licensing agreements by determining usage profiles, improve Windows protection by improving your knowledge of weak points and by delivering targeted updates, manage your mobile workforce through accepted standards independent of connection or geography, and lower operational costs by fully exploiting the management capabilities built into Windows. Progent's SMS engineers can show you how to use SMS economically for automated software and application installation, security patch administration, and resource tracking management including software and hardware inventory.
24-7 Computer Engineer Database DBA
Consult Database Application Development
Progent's Microsoft-certified relational database consultants offer businesses of any size remote DBA and programming services for leading RDBMS platforms including MS SQL Server, Oracle, MySQL, and Microsoft Office Access. Services offered by Progent include software installation and integration, database architecture and coding, administration services, replication and synchronization strategies, storage management, tuning, data migration, information security, backup/restore systems, troubleshooting, and training.
24/7 Exchange 2019 Disaster Recovery IT Consultant
Exchange 2019 Cloud Voicemail Integration Support
Progent can help you in any phase of your migration to Exchange 2019 including deploying Windows Server 2019 as a host for Exchange; planning high availability (HA) system topology for an on-premises, cloud-based or hybrid deployment; migrating mailboxes; designing and configuring Hyper-V; configuring HLB; configuring DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail services; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365 and configuring Outlook.
Software patch management Specialist
Consultancy Patch management services
Progent's support services for patch management provide organizations of all sizes a versatile and affordable solution for assessing, testing, scheduling, implementing, and tracking updates to your servers, endpoints printers and scanners, network appliances such as routers and Wi-Fi access points, and Internet-of-Things (IoT) devices such as sensors and robotics.
SUS Consult
Microsoft SUS Consult
Microsoft Windows Server Update Services allows information technology administrators to install and monitor the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP platforms. By using Microsoft Software Update Services, IT personnel can completely and effortlessly manage the distribution of updates that are published via Microsoft Update to servers and workstations in a company. Progent can assist you with technical details of the initial configuration of Microsoft Software Update Services such as designing the Microsoft WSUS deployment, setting up user's workstations, defining the Group Policy parameters, and ensuring your Microsoft SUS Group Policy Object is associated with an Active Directory container that makes sense for your network environment.
Microsoft Exchange Upgrade Professional
Exchange 2000 Server IT Consulting
Progent is one of the most expert network support companies for creating e-mail systems powered by Microsoft Exchange 2000. Progent is skilled in helping small businesses get the full benefits of Exchange Server 2000 under typical situations such as updating from Exchange 5.5, moving from an ISP-based or POP3 e-mail system, and jobbing out your Exchange 2000 administration.
After Hours Wireless Security Inventory Services
Wireless Security Scan Specialist
Progent has put together two low-cost service bundles designed to enable small businesses to receive a professional security assessment from a certified security consultant. With Progent's External Security Inventory Scan, a security engineer runs a comprehensive examination of your network from beyond your company firewall to determine possible weaknesses in the security profile you present to the outside world. With Progent's Internal Network Security Inventory Scan, a security engineer runs a network scan from a secure machine within your company firewall to uncover the risk to internal attacks. The two security inventory packages are configured and executed from a secured external location.
24/7 School Wireless Example Application
Wireless Example Application
Progent delivered a wireless integration solution that enabled a school to improve efficiency and avoid the ongoing costs of a dedicated link. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is intended for connecting separate sites as far as 2.5 miles apart and can extend to even greater distances. This wireless alternative offered improved performance and dependability than recourse to amplifying the 802.11b network, and because it utilizes the 5.8Ghz spectrum it offered protection against local interference.
Exchange 2013 Configuration Network Consulting
Technical Support Exchange 2013 Backup and Restore
Exchange 2013 incorporates major enhancements to the functionality of its predecessor Exchange Server 2010 and introduces powerful new features plus a redesigned structure. These enhancements affect key areas like manageability, high availability (HA), security, cost of ownership, collaboration, scalability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to understand the possible advantages of migrating to Exchange 2013, create an efficient validation and rollout strategy, and educate your IT team to maintain your Exchange Server 2013 solution. Progent also offers affordable remote consulting and management for Microsoft Exchange 2013.
Consulting ProSight Virtual Machine Security
ProSight ESP Ransomware Defense Professionals
Progent's ProSight Enhanced Security Protection managed services offer ultra-affordable multi-layer security for physical and virtual servers, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and responding to security assaults from all vectors. ProSight ESP offers firewall protection, intrusion alarms, device control, and web filtering via leading-edge tools incorporated within a single agent accessible from a unified control. Progent's security and virtualization consultants can assist you to plan and configure a ProSight ESP environment that addresses your organization's unique needs and that helps you achieve and demonstrate compliance with legal and industry data protection standards. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require urgent attention. Progent's consultants can also assist your company to install and verify a backup and restore system such as ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack such as ransomware.
After Hours Small Business 300 Access Point Support and Help
Small Business APs Consulting
Progent's Cisco-certified wireless technology experts can help organizations to configure, administer, and troubleshoot Cisco Small Business 100/300/500 Wireless APs.
Integration Support Microsoft Teams
Microsoft Teams with SharePoint Online Professionals
Progent can assist you to plan a migration to Microsoft Teams from Skype for Business Online and install, manage, and debug a cloud or hybrid deployment of Microsoft Teams. Progent can assist you to connect Teams with Office and Microsoft 365 apps, Exchange, SharePoint Online, and your PSTN gateway.
Online Support SCDPM 2012 Upgrade
SCDPM 2012 and Azure Support and Setup
Progent's Microsoft-certified consultants offer online or in-person support to assist businesses of all sizes to design, deploy, manage, and repair a backup solution built around System Center 2012 Data Protection Manager. Progent's consultants can help you to upgrade from earlier versions of SCDPM or from a different backup/recovery platform, and Progent can integrate your Data Protection Manager deployment for onsite, cloud, or hybrid environments. Progent offers as-needed support for resolving particularly stubborn problems, or comprehensive project management support. Progent can also assist your business to design Data Protection Manager into an enterprise-class disaster recovery plan.
SIP Trunks IT Consultant
Cisco SIP Trunking Support and Help
Progent's Cisco CCIE-certified SIP infrastructure consultants can assist organizations of any size to design, integrate, maintain, debug and upgrade Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE-connected IP PSTN trunks and offer cost-effective online or onsite expertise to assist companies to move smoothly to a modern communications ecosystem that offers accelerated ROI. Progent's certified Microsoft unified communications consultants can assist you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media applications such as Skype for Business Server and Lync Server for access to a SIP-based IP PSTN trunk.
Supplemental Call Center Cost Savings Support Services
Supplemental Support Desk Cost Savings Network Engineer
Progent's Help Desk outsourcing and co-sourcing services help organizations to reduce costs and enhance productivity.
Network Security Test Juniper Junos CLI
Top Ranked Juniper Junos Network and Security Manager Security Consulting
Progent's Juniper Networks-certified network consultants can help you to plan and deploy Juniper Firewall/VPN technology, enhance and support your infrastructure, and migrate smoothly from discontinued devices to current versions. Progent's Junos OS consultants can provide expertise with Juniper's premier network control software to enable you to simplify the management and improve the protection of your Juniper VPN devices and firewalls. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can assist you maintain environments that incorporate a combination of Juniper's OS platforms.
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