Progent's Microsoft-certified professionals have 20 years of background designing, integrating, and maintaining email systems for clients in the and throughout the United States. Progent offers economical Microsoft Exchange Servers consulting support to make sure that your email system features compliance, high availability, easy access for remote and wireless users, efficient administrative utilities, and productive integration with telephony. Progent provides expertise and integration services for Microsoft Exchange 2016, Exchange 2013 Server, Microsoft Exchange 2010 Server, Microsoft Exchange 2007, Exchange 2003 Server, and Microsoft Exchange 2K. Progent can also help small or mid-size businesses to upgrade to MS Exchange 2016 or Exchange 2013 Server.
Progent offers clients the services of consultants who have earned some of the computer industry's most prized credentials. Progent thinks that clients deserve to know that their computer service consultants have formal training plus broad practical experience so that Progent's customers can engage Progent's service with confidence. Often, vendor credentials such as the Cisco Certified Internetwork Experts confers priority for substantially superior vendor support than is offered to uncertified consultants, enabling Progent to deliver customers a higher class of IT service. In other cases, recognized certifications such as CISM or CISSP for IT security can aid corporate clients to show compliance with regulatory requirements by using the services of recognized industry experts.
Progent can help your business to plan and implement an efficient transition from a Sun Solaris-powered information environment to a network powered by Windows and capable of running Microsoft's popular office productivity suites, business applications, and developer tools. Progent's Sun Solaris, Windows and Cisco consultants and software development specialists can help you preserve your information and reduce productivity discontinuity by developing an effective transition plan that preserves your existing assets in Sun Solaris software and infrastructure. UNIX-to-Windows transition support services available from Progent include evaluation of current environment, migration strategy and validation, MS Exchange migration expertise, information and application porting, and processor and storage system transition and consolidation.
Exchange Server 2013 includes major enhancements to the capabilities of Exchange Server 2010 and introduces powerful innovations as well as a revamped architecture. These improvements favorably impact vital areas such as ease of administration, high availability (HA), compliance, operational costs, teamwork, extensibility, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to understand the possible business benefits of upgrading to Exchange Server 2013, design a cost-effective test and deployment strategy, and educate your IT staff to manage your Exchange Server 2013 solution. Progent also offers affordable online consulting and management services for Microsoft Exchange Server 2013.
Progent can assist you in any and all facets of your migration to Microsoft Exchange 2016 such as planning high availability architecture for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization design; determining mass storage requirements for your virtual machines, mailbox databases and log files; setting up hardware load balancing for fault-tolerant CAS services; planning, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts offer affordable online and onsite consulting, software development, and technical support services for organizations of any size who intend to upgrade to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can assist you plan and carry out an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines onsite and cloud components into a cohesive intranet system.
Progent's Cisco-authorized IT engineers can show you how to design an affordable, high availability Internet connection architecture that can deliver non-stop Internet connectivity through a broad array of high availability Internet access technologies including fault tolerant BGP, automatic fail-over, and redundant ISPs. Progent can provide Cisco Certified Internetwork Expert consultants to show you how to apply the latest techniques for fault tolerant Internet connections to build an affordable, completely redundant Internet interface with automatic failover and other capabilities to deliver zero-downtime Internet access.
Nagios and MRTG are useful, Open Source monitoring tools that run under Linux and can be used to monitor UNIX/Linux networks, Windows systems, or multi-platform situations in which Linux and Windows coexist. Nagios lets network support engineers to monitor network services such as POP3, HTTP, FTP, and PING. Multi Router Traffic Grapher allows you to graph the traffic in and out of SNMP-enabled network devices such as servers, routers, and switches. Progent's network integration engineers can show you how to utilize both these utilities to tune and troubleshoot your system.
Progent's Windows Server 2019 disaster recovery/business continuity planning consultants can help your organization to plan and deploy a disaster recovery system based on Microsoft's cloud-tested Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales functions such as listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales, merchants can expand their reach, lower their operating costs, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and training to help you shorten development time and costs and speed up your return on investment.
E-Mail Guard is Progent's economical antispam and virus defense managed service that offers small businesses world-class defense from spam, viruses, directory harvesting, and other types of e-mail-based assaults on IT systems. E-Mail Guard is built on Postini's Perimeter Manager, a sophisticated library of web-based spam filtering and virus defense services that stop email assaults before they are able to penetrate the network firewall. Perimeter Manager also allows administrators monitor and control their email application, regardless of server vendor, hardware type, or geographic location.
Small to mid-sized companies can now get all the advantages of Microsoft Operations Manager and also have quick access to Progent’s Microsoft and Cisco certified IT support experts. With Progent's economically priced IT support packages, mid-size organizations can choose a basic co-sourcing package based on System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package. Progent offers expertise in Microsoft Operations Manager 2007 to offer small and midsize company information systems enterprise-class reliability, security and productivity.
Progent’s data center support services are intended for businesses with equipment located at IDCs or data center colocation hosting sites and requiring on-demand on-site assistance at the colo facility plus remote support from Microsoft and Cisco Certified professionals. Progent offers a complete range of IDC and IDC and collocation consulting services including system architecture analysis, Windows and Linux server integration and support, troubleshooting for server and communications infrastructure, design and deployment of non-stop systems, defining and deploying layered security structures, firewall configuration and support, designing load balancing environments, and planning high-availability server clustering systems.
Progent's Network Helpdesk Outsourcing Support Services for PC desktop support are designed especially for small businesses who require immediate availability of a Help Desk Service Center with professional phone support and full escalation capability but who have to operate within a restricted information technology budget. Important components of Progent's Help Desk Outsourcing Support Services include: Help Desk Support, Secure Remote Access Support, Initial System Assessment, Problem Escalation, Virtual Help Desk Call Center Services, Per Minute Billing, and Helpdesk Applications Selection and Integration.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Exchange Server 2013 incorporates significant improvements to the functionality of Exchange 2010 and delivers important new features as well as a revamped architecture. These enhancements affect vital areas like ease of administration, availability, security, operational costs, teamwork, scalability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can help you understand the possible advantages of upgrading to Exchange Server 2013, create a cost-effective test and rollout strategy, and train your IT team to manage your Exchange 2013 solution. Progent can also provide ongoing remote consulting and management services for Microsoft Exchange 2013.
ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior analysis tools to defend endpoints and servers and VMs against new malware assaults like ransomware and email phishing, which easily evade legacy signature-based AV tools. ProSight ASM protects on-premises and cloud resources and offers a unified platform to automate the entire malware attack progression including blocking, detection, containment, remediation, and forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered threats.
SQL Server 2014 includes major enhancements in key areas such as performance, availability, security, and cloud integration. Microsoft SQL Server 2014 is the first release of SQL Server that incorporates in-memory capability that works seamlessly across all workloads including Online Transaction Processing, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and on-premises services such as planning, deployment, management, remediation, and application development expertise to help businesses of any size to realize fast return from their SQL Server 2014 investment.
Progent can provide affordable remote and on-premises support to assist businesses to move all or part of their critical IT infrastructure to Google Cloud Platform services. This can save time and equipment costs and allow access to Google's cutting edge AI and machine learning tools. Progent can help your IT team with every aspect of Google Cloud Platform integration including requirements analysis, readiness evaluation, architectural design, pilot testing, deployment, centralized administration, performance optimization, software license management, disaster recovery solutions, and security strategies.
Progent's disaster recovery support and business continuity professionals can help you design a disaster recovery strategy to prepare for an IT network catastrophe. Progent can show you how to create a complete disaster recovery strategy that incorporates scheduled disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified engineers can also show you how to create an affordable, zero-downtime system architecture that addresses reliability issues covering a wide range of infrastructure technologies and procedures.
Progent's Microsoft-certified Forefront TMG and Internet Security and Acceleration Server 2006 consultants can assist you to design, install, and support a configuration of TMG 2010 or ISA Server 2006 on your network that delivers the firewall protection, performance and ease-of-use that your business requires.
Progent's Cisco CCIE-certified SIP integration consultants can assist your business to plan, deploy, manage, troubleshoot and enhance Cisco's SIP connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and can provide cost-effective online or onsite support to help businesses to move efficiently to a modern communications network that delivers accelerated return on investment. Progent's certified Microsoft unified communications experts can assist you to establish interfaces between Cisco's CUBE SBC and Microsoft's rich media platforms like Skype for Business Server and Lync Server for access to a SIP PSTN trunk.
Progent's Microsoft-certified Windows Server 2019 consultants can help your company to design and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 delivers major improvements in scale, performance, ease of management, virtualization, cybersecurity, hybrid local/cloud integration, availability, and Linux support.
E-Mail Guard is Progent's economical spam filtering and anti-virus managed service that gives small businesses enterprise-quality protection against spam, viruses, DHA attacks, and other types of email-borne attacks on IT networks. E-Mail Guard is built on Postini's perimeter management technology, a sophisticated library of web-based antispam and virus defense services that stop email assaults before they can breech the company firewall. Perimeter Manager also allows administrators track and manage their email application, irrespective of server platform, hardware type, or geographic location.
Forefront TMG 2010 is based on the powerful security capabilities of ISA Server and provides a easily managed web gateway that delivers a single-server solution for an array of security features including an application layer and network layer firewall, URL monitoring and filtering, antimalware, IPS, reputation services, Virtual Private Network control, plus HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 provides advanced web security reporting features, permits custom reporting generated by SQL Server, works with Active Directory to streamline authentication, and can be deployed as a virtual server to cut expenses and improve recoverability. Progent's Microsoft-certified engineers can help your company to plan and carry out pilot and production implementations; interface Forefront TMG 2010 with Windows 2008 R2, AD, SQL Server, Exchange Server, and Microsoft SharePoint; install Forefront Threat Management Gateway 2010 to operate on a virtual server with Windows Hyper-V; and deliver continuing support and repair services. Progent's consultants can also assist you to upgrade smoothly to Microsoft Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.
Progent's expert consultants can help you define and implement a smooth in-place Microsoft Exchange 2007 upgrade plan that minimizes productivity disruption, reduces ongoing support requirements, and makes your Exchange Server 2007 easy to manage. For complicated multiple server or multi-site upgrades, Progent offers the background to finish your project quickly and affordably. Progent's Exchange Server 2007 help, troubleshooting, and design services include assistance with the configuration of third-party enhancements of Exchange 2007 Server and the design of unified messaging implementations based on Exchange Server 2007.
Progent offers three basic kinds of Helpdesk support including Microsoft and Cisco Helpdesk Outsourcing Support Services, Virtual Helpdesk Support, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft professionals offers your customers easy access to a reliable technical resource with years of experience providing phone support and remote access troubleshooting for IT systems powered by Microsoft products. Progent's focus is on earning the support Call Center a respected reputation as a key contributor to company productivity. Progent's target is to resolve rather than merely report problems.
Progent's Data Center engineers can help you select fault-tolerant data centers that meet the particular requirements of your business. High availability off-site data centers are particularly appealing to small organizations due to of their low cost and convenience in comparison to pursuing a do-it-yourself strategy. Trying to design an on-site data center that offers even a basic degree of fault tolerance is too costly for typical small organizations. Progent can show you how to get all the advantages of high availability data centers and 24x7 colo sites by offering a full range of consulting and maintenance services.
Microsoft SQL Server 2016 introduces major improvements in speed, capacity, data security, availability, BOYD support, plus integrated BI. Innovations include PolyBase for handling relational and non-relational files simultaneously for big data applications, Jason integration, Always Encrypted mode, Mobile Reports, and seamless control over on-premises and cloud-based resources. Progent's Microsoft-certified consulting team can provide online and onsite support to assist organizations of any size to implement, administer or troubleshoot any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other core Microsoft technologies such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics CRM and GP, Skype for Business, and System Center Operations Manager (SCOM).
If you have a company network with 10 to 50 network clients, Progent's computer outsourcing services free your organization from dependence on an individual independent consultant while giving you affordable and dependable access to enterprise-class network support. By providing IT support help when you require it, offering specialized expertise for key technologies, offering unique support such as 24x7 network monitoring, and billing only for services you use, Progent offers you an economical way for optimizing the productivity of your small office network. Progent is the intelligent way for small organizations to create and maintain a reliable and safe IT network and to benefit from quick access to the experienced help typically available only to enterprises who are able to support a large in-house IT group.
Progent's certified ISA Server consulting experts have broad experience developing corporate security solutions for IT networks with multiple locations, mobile workers, and mission-critical web-based applications. A Progent ISA 2004 Firewall consultant is ready to help your small company design and implement an installation of Microsoft ISA Server 2004 that meets your information protection requirements without restricting your productivity.
Progent's Microsoft-certified consultants can provide online or in-person support to assist businesses of all sizes to design, implement, administer, and troubleshoot a backup system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to upgrade from older releases of Data Protection Manager or from a different backup system, and Progent can integrate your SCDPM 2012 implementation for on premises, cloud-based, or hybrid environments. Progent can provide occasional support for fixing especially stubborn problems, or full project management services. Progent can also help you to design Data Protection Manager into an enterprise-class disaster recovery plan.
Progent's Intune consultants can help your company to assess the strategic case for utilizing Intune for administering your portable devices including laptops, smartphones, and tablets powered by Windows, iOS, and Google Android. Progent's Intune consultants can assist you to define security and compliance policies, set up pilot environments to confirm the benefits of Intune for your network, install Intune across your IT ecosystem, combine Intune with SCCM for unified change management, and maintain your Microsoft Intune solution.
Progent's certified consultants can help your company to assess Windows 7 to verify application compatibility and to determine its speed and stability operating in your environment. Progent can also show you how to assess the likely business value of moving to Windows 7. If Microsoft Windows 7 fits your business, Progent can help you to design and implement a non-disruptive migration to Microsoft Windows 7 from a an older version of Microsoft Windows.
Progent offers national online help and troubleshooting services for businesses that operate Sun Solaris networks or whose IT systems include a combination of Sun Solaris and Microsoft Windows technology. Online IT help offers optimum leverage for your IT budget by extending client efficiency and shortening the time charged for computer analysis and repair. Advanced remote access technology and skilled technicians and engineers combine to enable Progent to handle the majority of network issues without squandering time and money by traveling to your location. In most of cases your network problems can be remediated over the phone or via a mix of telephone support and remote access. Progent can make available Cisco CCIE network engineers and CISM and CISSP certified security professionals to help you with the most challenging network problems.
Microsoft Exchange and Apple Mac computers can work together efficiently. Progent's Apple and Microsoft certified experts can show you how to set up Microsoft Entourage and Exchange so your Mac users are able to work closely with teammates who use Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Apple Macintosh systems can coexist, allowing Mac users to receive and transmit email, search the Exchange global address list, import addresses, sync up calendars, and invite people to meetings with your Microsoft Exchange account. Progent will make sure that your Microsoft Server is properly configured and that LDAP and Outlook Web Access are enabled. Progent also can provide customized one-on-one Entourage training.
Microsoft Exchange and Apple Mac computers can co-exist efficiently. Progent's Apple and Microsoft premier experts can show you how to install Microsoft Entourage and Exchange so your Mac users are able to work closely with teammates who use Microsoft Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Mac systems can collaborate, enabling Mac users to receive and send email, examine the Exchange global address list, copy addresses, synchronize appointments, and invite people to conferences with your Microsoft Exchange account. Progent will verify that your Exchange Server is properly configured and that WebDAV and Outlook Web connectivity are enabled. Progent also offers customized onsite Entourage training.
Progent's Microsoft-certified consulting experts have over a decade of experience designing, implementing, enhancing and troubleshooting System Center Operations Manager solutions and offer companies of all sizes advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can help your company to design a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience required to watch over your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent can also help you to install and set up System Center 2012 Operations Manager management packs based on best practices for monitoring network infrastructure as well as Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive online or on-premises technical support to assist you to fix critical issues detected by Microsoft SCOM 2012.
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized business integrate and maintain Cisco’s security and VPN technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to administer and offer the versatility to evolve with your growing business requirements. Progent’s Cisco-Certified network experts support Cisco’s complete family of products targeted at eliminating data pilfering, virus and worm assaults, Denial of Service attacks, and other security risks to your information system. Progent can show you how to deploy Cisco technology to achieve safe access, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a centralized client access control foundation for user authentication, authorization, and tracking from a graphical Web interface.
Progent's Cisco certified Wi-Fi experts offer economical remote and onsite support for end-of-life and modern Wave 2 Aironet wireless APs and Progent can assist you to plan and manage Wi-Fi solutions that include indoor and outside/industrial Aironet APs.
Cisco Certified Call Center Sharing Network Consultants
Microsoft Communications Server delivers IM and presence in a scalable, enterprise-grade package featuring advanced protection, transparent compatibility with popular Microsoft products, an extendable, industry-standard development environment, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your organization can realize cost savings and elevated business efficiencies, enhanced individual productivity, and better IP protection with this simple-to-administer, fault-tolerant IM platform. Successful implementations of Microsoft Office Communications Server require careful planning and thought before roll out. Progent's Microsoft-authorized consultants can provide the expertise necessary to realize all the advantages of Microsoft Office Communications Server throughout your entire organization.
Progent's network engineers can assist you to automate desktop update and patch management by providing expertise with management solutions such as System Center Configuration Manager 2007, Systems Management Server, and WSUS.
Progent can help you plan, deploy, manage, monitor, and troubleshoot an efficient Wi-Fi network architecture, recommend sensible technology, and configure access points, bridges, antennas, wireless controllers, and other wireless accessories. Progent can also show you how to build a complete 802.11ac wireless network security strategy that is well integrated with the security strategy for your entire corporate network.
Progent's company culture will allow you to become a more capable consultant by improving your technical knowledge and boosting the loyalty of your customers. Progent makes good on this commitment by recruiting the best professional experts for you to operate with, offering a state-of-the-art network and communications infrastructure, using specialized software tools to enable the maximum quality of support, and by streamlining proven operational models for finding and maintaining clients.
Progent can help you in any facet of your migration to Microsoft Exchange Server 2019 including configuring Windows Server 2019 as a host for Exchange; planning high availability infrastructure for a local, Microsoft cloud connected or hybrid environment; migrating mailboxes; planning and configuring Windows Hyper-V; setting up hardware load balancing (HLB); building DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and setting up Outlook clients.