Additional Topics of Interest

Lync Server 2013 topology Engineer
Lync Server 2013 dial plans Consultant Services

Lync 2010 supports IM, Real Presence, voice/video conferencing, desktop collaboration, as well as VoIP and public switched telephone network (PSTN) telephony. Lync Server 2010 can enhance the capability of Exchange Server, SharePoint Server and Office desktop or Microsoft 365 and streamlines administration through integration with Windows AD. Lync can also reduce expenses by doing away with VoIP hardware and subscription services, PBX gear, or conventional teleconferencing technology. Progent's certified IM and Presence experts can provide online and onsite support to help you to maintain and troubleshoot your existing Lync 2010 deployment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also assist your organization to design and execute an efficient Skype for Business upgrade.

Engineers SentinelOne Active Security Monitoring
SentinelOne Ransomware Rollback Professional

Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management solution that includes AI software and advanced services to provide comprehensive endpoint detection and response (EDR).

Online Troubleshooting UNIX with Windows
After Hours UNIX with Windows Remote Support

Progent can help your company to plan and implement an efficient migration from a UNIX-based IT system to a network based on Windows and capable of supporting Microsoft's popular office productivity suites, commercial applications, and developer platforms. Progent's UNIX, Windows and Cisco consultants and application experts can assist you to guard your data and reduce productivity discontinuity by developing an efficient transition plan that preserves your existing assets in UNIX software and infrastructure. UNIX-to-Windows transition consulting services available from Progent include analysis of existing environment, transition planning and testing, MS Exchange migration support, data and application migration, and processor and storage transition and economization.

Call Desk Services Remote Consulting
Service Desk Management Support Integration Services

Progent's Microsoft certified Consultants provide three ways to help mid-size and large organizations create a cost-effective and successful in-house Computer Support Help Desk. Progent's help desk consulting services include ROI evaluation, process analysis and enhancement, management reporting, training of internal staff, and documentation of procedures. Progent's Software Selection and Deployment Support Services help organizations sift through the numerous high-quality Help Desk application programs available and determine which products may be excessively expensive, lack critical features, or align badly with your company's business goals. Progent also offers temporary staffing for organizations who want to reinforce their in-house Help Desk team for special tasks or to fill in for absent or indisposed personnel.

Online Technical Support Aironet
Information Technology Consulting wireless IP phones and CUCM

Progent's Cisco-certified Wi-Fi technology consulting experts can assist you to configure, administer, and troubleshoot Cisco wireless devices including Cisco's Aironet and Meraki Wave 2 Wi-Fi access points plus Cisco's Wireless Network Controllers.

Windows 2003 Remote Troubleshooting
Microsoft Windows 2003 Network Consultants

The experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of over 11 years of work in Microsoft integration, assures you success in identifying the version and set up of Windows 2003 Server that matches most closely with your business goals. Progent can also help you with planning, deploying, administering and supporting powerful IT solutions powered by Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 Server or Windows NT.

Akron, Summit County Professionals Microsoft Dynamics GP Update Planning
Engineer Microsoft Dynamics GP System Upgrade Akron Ohio

Progent has supported Dynamics GP and Great Plains software for more than two decades and Progent has delivered system integration, software development, education, and debugging since the product's original release. Progent can provide top-tier expertise for updating out of date Dynamics GP deployments. Progent can help you to plan, validate, and carry out a cost-effective migration from a a legacy release of GP to the latest edition of Microsoft Dynamics GP.

SUS Technology Professional
Microsoft Software Update Services Consultant Services

Microsoft Windows SUS allows information technology administrators to deploy and monitor the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP platforms. By using Microsoft Windows Server Update Services, IT staff can completely and effortlessly manage the distribution of updates that are published through Microsoft Update to servers and desktops in a company. Progent can assist you with technical details of the initial setup of Microsoft WSUS such as designing the Microsoft Windows Server Update Services deployment, setting up client's computers, defining the Group Policy settings, and ensuring your Microsoft SUS Group Policy Object is associated with an Active Directory container that makes sense for your network environment.

Juniper SA2500 SSL VPN Security Team
Juniper SA Series SSL VPN Firewall Network Install

SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

Remote Troubleshooting Risk Monitoring
Risk Mitigation Online Technical Support

Progent's disaster recovery planning and business continuity engineers can help you create a disaster recovery plan to prepare for an IT system catastrophe. Progent can help you define a complete disaster recovery plan that includes scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized consultants can also help you create an affordable, fault-tolerant system solution that takes into account availability issues involving a wide range of infrastructure technologies and procedures.

Microsoft Teams management Consultant Services
Microsoft Teams Integration Services

Progent can assist your business to design a migration to Microsoft Teams from Skype for Business or Lync Server and install, manage, and debug a cloud or hybrid implementation of Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange, SharePoint Online, and your phone system.

ransomware removal and file recovery Consultants
Avaddon ransomware recovery Consultant

Progent's ransomware consultants can assist you to assess your ransomware defenses, remotely monitor and protect your IT environment, assist with settlement negotiations with a hacker, and restore an information system victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.

Microsoft Certified Small Business Server Premium Add-on Configuration
Onsite Technical Support Microsoft SBS 2003

Microsoft Small Business Server (SBS) is an affordable collection of server products that provides the foundation for a powerful but easy-to-manage information. The integration demands of the Microsoft .NET functions included with Small Business Server 2011 requires an IT consultant with real-world expertise and broad experience in designing and building cohesive and comprehensive information technology solutions. Progent's Microsoft-certified consultants have broad backgrounds with the technologies incorporated in SBS 2011 and SBS 2008. This expertise ensures you success in deploying, managing, and servicing network solutions powered by the SBS suite of servers and programs.