Help Desk Services for Small Businesses
Full-Service Help Desk Support
Additional Topics of Interest
Automatic Network Infrastructure Mapping IT Consulting
Network Performance Optimization Online Help
ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized organizations to diagram, monitor, reconfigure and troubleshoot their connectivity appliances such as routers and switches, firewalls, and wireless controllers as well as servers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always current, captures and displays the configuration information of virtually all devices on your network, tracks performance, and generates notices when issues are discovered. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can knock hours off common chores like network mapping, expanding your network, finding appliances that need important software patches, or identifying the cause of performance bottlenecks.
Oracle Enterprise Manager Consultant Services
After Hours Outsourcing FRx
Progent’s team of expert software programmers, database architects, and program managers can help large businesses to carry out development projects for Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include access to veteran project managers for high-level planning and program co-ordination or Progent can assist customers fill in expertise gaps by offering database architects and programmers experienced in developing RDBMS applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint experts can help businesses to integrate SharePoint with additional applications like Microsoft SQL and Excel to build data-intensive intranets and web portals. Progent also can provide experience with multiple web development tools and can assist clients to create, expand, troubleshoot, or port web applications to utilize the most current web technology.
DoubleTake Carbonite Availability IT Consulting
Double-Take Backup and Restore Network Consultant
DoubleTake/Carbonite Software offers a family of products designed to provide small companies a variety of affordable alternatives for replicating and recovering business-critical applications including Microsoft Exchange Server, Microsoft SQL Server, Blackberry, and Microsoft Office SharePoint. Progent’s business continuity planning experts have in-depth experience incorporating DoubleTake/Carbonite products into small business information systems to achieve a high state of fault tolerance and disaster recovery capability at an affordable cost.
Microsoft Data Protection Manager 2012 Integration Support
SCDPM 2012 and Exchange DAGs Onsite Technical Support
Progent's Microsoft-certified consultants can provide remote or onsite expertise to help organizations of any size to plan, deploy, manage, and troubleshoot a backup system built around System Center 2012 Data Protection Manager. Progent can assist you to migrate from earlier versions of Data Protection Manager or from a different backup/recovery platform, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud, or hybrid environments. Progent can provide occasional help for resolving especially challenging problems, or comprehensive project management services. Progent's consultants can also help you to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.
Microsoft Experts Intune Setup and Support
Intune and Windows 8.1 Computer Consultant
Progent's Intune consultants can help your company to understand the business case for adopting Intune for managing your web-facing mobile computers including laptops, smartphones, and tablets powered by Windows, iOS, and Google Android. Progent's Intune consultants can help you to define security and compliance policies, plan and deploy test environments to evaluate the appropriateness of Intune for your network, install Intune across your IT ecosystem, integrate Intune with System Center Configuration Manager for unified change management, and troubleshoot your Intune solution.
Internet Security and Acceleration Server 2006 Professional
Microsoft Certified Expert ISA Server 2006 Online Support
Secure Application Publishing with Internet Security and Acceleration Server 2006 provides greater protection of intranet resources while enabling increased efficiency by making these resources accessible to legitimate remote or mobile users. Internet Security and Acceleration Server can protect corporate applications, services, and information across all network layers with stateful packet inspection and comprehensive publishing wizards. Progent's Microsoft-premier Internet Security and Acceleration Server experts can help you design, install, set up, and support ISA Server on your system so your company achieves a highly functional and affordable balance of security, convenience, and speed.
NetApp SAN Fabric Consultants
Professionals NetApp SAN Fabric
Progent offers enterprise customers the help of a certified NetApp consultant for remote or on-premises expertise for NetApp's entire family of SAN storage products including Data ONTAP data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVauly continuous D2D backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series storage products. Components of NetApp SAN technology supported by Progent include SAN architecture, cloud deployment, virtualization, migrations, transparent patching, system management, information assurance, disaster recovery, and troubleshooting. Progent offers Tier 3 support to assist you to resolve problems with NetApp SAN storage deployments quickly and affordably based on best practices.
At Home Workers IP Voice Support Services
Online Consulting Remote Workers VoIP
Progent can assist small and medium-size companies to deploy IP voice platforms to give their remote workforce the advantage of seamless extensions of the company phone system.
Online Troubleshooting Hybrid Microsoft 365 and Exchange
Hybrid Microsoft 365 integration Setup and Support
Microsoft supports seamless hybrid ecosystems that combine Office 365 and local Exchange systems. This permits you to have specific mailboxes located at your physical datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can assist you with any facet of planning, integrating and debugging your hybrid Office 365/Exchange solution. Progent's Exchange consultants can deliver occasional expertise to help you resolve stubborn technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange solution is successfully completed on time and on budget.
Nagios Online Support Services
Nagios Specialists
Nagios and MRTG are useful, license-free monitoring utilities that operate under the Linux OS and can be deployed to monitor UNIX/Linux environments, Microsoft Windows networks, or mixed-OS situations in which Linux and Windows run side by side. The Nagios monitor lets system managers to track network services including SMTP, HTTP, SSH, and PING. Multi Router Traffic Grapher permits you to graph the bandwidth in and out of SNMP network appliances including servers, routers, and switches. Progent's system monitoring experts can help you use both these programs to tune and troubleshoot your network.
Microsoft Firewall Help and Support
Microsoft Experts ISA 2000 Server Remote Support
Progent's Microsoft-certified ISA Server consultants have broad backgrounds developing Microsoft-based security solutions for information systems with many locations, remote workers, and line-of-business web-based applications. A Progent ISA Server consultant can help your small or mid-size business plan and implement an installation of ISA Server 2004 that supports your information protection needs without restricting your network.
Amazon AWS integration Programming
Design Firm Amazon EC2 integration
Progent can provide affordable online consulting to assist businesses to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Glacier. Progent can assist you with every phase of Amazon AWS integration including requirements analysis, preparedness assessment, system design, testing, configuration, centralized administration, performance tuning, software license management, backup/restore solutions, and security strategies.
24x7 Remote Troubleshooting macOS and Windows
Technical Support Services Microsoft Web Apps for Mac
Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the industry's most familiar office productivity programs. Progent's Apple-certified Mac experts can help you configure Microsoft Office for Macintosh on a mixed-platform network that incorporates Apple OS X and Windows-powered platforms so that Macintosh users can take advantage of the latest features in Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share information and system resources with colleagues who use Microsoft Windows. Progent's consultants have experience with both Apple Macintosh and Windows technology and can provide service for networks that combine Apple Macintosh with Microsoft Windows computers with complete resource sharing, or environments which intentionally restrict sharing between Mac and Windows systems.
Microsoft Azure Storage Coder
Consultancy Azure Disaster Recovery
Progent can assist small companies to move all or part of their network infrastructure to Microsoft Azure. This can streamline IT administration and reduce equipment investments. Azure includes a wealth of public cloud services and Progent can help you to understand the advantages and limitations of various cloud computing models supported by Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises apps and network infrastructure and ensure you sidestep the typical mistakes small organizations make when moving to a public cloud. Progent can help you to set up VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also show you how to prepare perimeter firewalls and VPN tunnels and also to manage iPhones and iPads and Google Android smartphones and tablets.
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Data Center Colo Integration
Colocation Selection IT Consultant
Colocation sites make it possible for companies to share enterprise-class facilities for hosting computer equipment that runs mission-critical applications and services. Progent's Microsoft and Cisco certified IT experts can help your company with all facets of your colocation program such as choosing and moving to a colocation site, designing network architecture, defining hardware, on-premises and on-line maintenance, setting up offsite system administration, and education your IT personnel.
Troubleshooting Security Patch Management
Intune Conditional Access Professionals
Progent's Microsoft-certified Intune consultants can help you to understand the strategic value of utilizing Microsoft Intune for managing your mobile computers including laptops, smartphones, and tablets based on Windows, Apple iOS, and Android. Progent can assist you to define security and compliance policies, set up test environments to evaluate the appropriateness of Intune for your environment, deploy Intune across your IT ecosystem, integrate Intune with System Center Configuration Manager for unified change management, and troubleshoot your Intune solution.
SharePoint Business Connectivity Services Remote Consulting
Online Support SharePoint Server 2010
Progent's Microsoft engineers can provide affordable online support and programming services to help your business to design, implement, manage, and troubleshoot SharePoint 2010 installations that can feature web pages able to function as portals, extranets, document and media management applications, blogs, data warehouses, business analytics, enterprise search engines, Visio-driven workflows, and other utilities to support and improve collaboration. Progent can help you combine SharePoint 2010 with Microsoft SQL Server and with third-party data sources and with Microsoft's familiar desktop programs including Excel, Word, PowerPoint, and Project. Progent can help you to migrate from earlier versions of SharePoint or adapt a mix of web technologies into a unified and easy-to-manage SharePoint 2010 solution.
Engineers CRISC Risk and Information Systems Control
Consultant CRISC Certified Network Risk and Information Systems Control Architect
Progent can provide the services of a CRISC-certified risk management consultant to assist your company to design and implement an enterprise risk management strategy following leading practices identified by CRISC and crafted to match your organization's risk appetite, business goals, and budgetary guidelines.
Call Desk Outsourcing Services IT Consultant
Online Support Services Desktop Help Desk Services
Progent provides several essential kinds of Call Center services : Microsoft Helpdesk Outsourcing Services, Virtual Help Desk Services, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft and Cisco professionals offers your clients easy access to a dependable support resource with extensive experience delivering phone support and remote access troubleshooting for networks powered by Microsoft products. Progent's concentration is on earning the support Call Center a positive image as a solid contributor to company productivity. Progent's target is to resolve rather than simply record problems.
Support and Integration Microsoft Windows Server 2012R2
Windows Server 2012R2 Clustering Support and Setup
Progent's Microsoft-certified consultants can assist you to evaluate the benefits of Windows Server 2012 R2 for your organization, develop pilot systems and migration strategies, optimize your network infrastructure for local, multi-site, cloud-based, and hybrid datacenters, educate your IT management, staff, create an enterprise-wide security strategy, automate IT administration, assist with application development, and generate and validate a DR/BC plan.
Cisco and Microsoft Certified Experts MySQL development Professional
MySQL WorkBench Development Firms
Progent can provide cost-effective remote access to an Oracle MySQL RDBMS DBA or application programmer and can help businesses of all sizes to configure and support MySQL in a dependable network infrastructure that offers high levels of speed, scalability, and protection. Progent also has experience assisting businesses migrate applications from Oracle to MySQL.
Consultant Services Avaddon ransomware protection and recovery
Ryuk ransomware protection and cleanup Consulting Services
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based machine learning tools to defend endpoint devices and servers and VMs against new malware attacks such as ransomware and email phishing, which routinely escape traditional signature-matching AV products. ProSight ASM safeguards on-premises and cloud-based resources and offers a single platform to address the entire threat lifecycle including blocking, identification, containment, remediation, and post-attack forensics. Key features include one-click rollback with Windows VSS and automatic system-wide immunization against new threats.
Consultant Microsoft Exchange Server 2010 Migration
Exchange Server Upgrade Technology Professional
Progent's Microsoft-certified engineers can deliver affordable online and onsite support to implement your upgrade to Microsoft Exchange 2010, generate thorough documentation of your new messaging system, train your IT staff and end users to get them up to speed quickly on Exchange 2010, and offer continuing management consulting and engineering help. Progent can also assist you to migrate from Microsoft Exchange Server 2010 to Exchange Server 2013 or Exchange Server 2016.
Solaris Consultant Services
Solaris Professionals
If your office network combines Solaris platforms with MS Windows, Progent can show you how to integrate your IT resources into a cohesive environment that allows all your operating systems to coexist for easy management, transparent dataflow, high reliability, enhanced throughput, and tight security. Progent's Solaris and MS Windows coexistence assistance offerings feature network infrastructure configuration and support, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and management, remote network help and troubleshooting, on-site technical support, and Help Desk Call Center outsourcing.
Network Performance Analysis Consultant
Onsite Technical Support Automatic Network Infrastructure Mapping
Progent’s ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized businesses to map out, track, optimize and troubleshoot their networking hardware such as routers, firewalls, and load balancers as well as servers, printers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology diagrams are kept current, captures and displays the configuration of virtually all devices connected to your network, monitors performance, and sends alerts when issues are detected. By automating complex management activities, WAN Watch can cut hours off ordinary tasks such as network mapping, reconfiguring your network, finding appliances that need important software patches, or identifying the cause of performance problems.
Wireless Consultant
Online Consulting Wireless Bridge
Progent’s Wireless Consulting Services provide a convenient, economical option for companies of all sizes to configure, manage, monitor and troubleshoot the latest wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you design and deploy appliances such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless email and web-based applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
24x7 Specialist Microsoft Exchange 2007
Integration Services Exchange 2007 Edge Server
Progent's Microsoft certified support team can show you how to define and implement a smooth in-place Microsoft Exchange 2007 migration plan that minimizes productivity disruption, simplifies long-term support requirements, and makes your Exchange Server 2007 easy to administer. For complicated multi-server or multi-site migrations, Progent offers the knowledge and experience to finish your project quickly and affordably. Progent's Microsoft Exchange 2007 help, troubleshooting, and design services include expertise with the integration of third-party add-ons to Exchange 2007 Server that are best aligned to your business needs.
Engineer SPA300 Series IP Phone
Cisco Expert IP Communications Setup and Support
Progent's Cisco certified network infrastructure consultants offer advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server failover systems.
Notebook VPN Technology Consultancy Firm
Remote Desktop Computer Consulting Services
Progent's remote access and wireless synchronization specialists can assist your business to design and deploy connectivity solutions for off-site desktops, laptops, and smartphones so they integrate tightly with your IT network, enabling you to optimize the productivity of your remote workforce.
SCCM 2016 Endpoint Protection Online Support
SCCM 2016 Peer Cache Online Technical Support
System Center Configuration Manager 2016 automates application and device deployment at scale, simplifies security and compliance settings control, keeps track of network resources, protects against corporate data leakage, provides health monitoring, enables safe end-user self service, and delivers a single control mechanism for managing multi-operating system ecosystems running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud experts can help you with any aspect of planning, implementing, operating and repairing a System Center 2016 Configuration Manager deployment for local, cloud, or hybrid networks.
24 Hour Juniper Junos CLI Cybersecurity Team
24-Hour Juniper Junos Security Contractors
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Emergency Windows 8.1 Security Consultants
Technology Professional Microsoft Windows 8.1
Progent's engineers can deliver a range of IT outsourcing and co-sourcing services to help companies of all sizes to deploy, manage, and support IT systems that include workstations, laptops, tablets, or Windows phones based on Microsoft Windows 8.1. For enterprises, Progent's senior project management consultants can assist to design and configure test labs to assess Microsoft Windows 8.1 and develop and manage Windows 8.1 migration plans based on leading practices.
Consultancy Solaris with Windows
Microsoft Certified Partner UNIX, Windows Consulting
If your company computer system mixes UNIX, Linux or Solaris technology with MS Windows, Progent can help you to integrate your IT resources into a unified network that permits all your OS platforms to coexist for easy management, seamless information exchange, high availability, superior throughput, and strong security. Progent's UNIX and Microsoft Windows integration assistance services include IT architecture configuration and service, support for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, remote technical support and repair, in-person technical support, and Help Desk outsourcing.
Colocation Center Remote Support Services
Co-Location Integration Services
Colocation data centers make it possible for businesses to share world-class data centers for hosting computer equipment that runs critical applications. Progent's Microsoft and Cisco premier IT experts can help your small business with all aspects of your colocation program such as choosing and moving to a colo site, creating system topology, defining hardware, on-site and on-line troubleshooting, establishing offsite system administration, and training your support staff.
Microsoft Certified Professional Lync Server 2013 and Exchange UM Server
Lync Server 2013 and Android Consulting Services
Progent's Microsoft-certified consultants can assist your company to evaluate the value of Lync Server for your business and can assist you to design and carry out a deployment of Lync Server 2010 that unifies the control of Instant Messaging and Presence and increases the productivity of your in-house staff, telecommuters, and smartphone users. Progent can also help your company to perform a smooth upgrade to Lync Server from Office Communications Server or from Live Communications Server, interface Lync Server with Exchange Server, SharePoint, and Microsoft SQL Server, show you how to use Lync Server 2010 to enhance the collaborative functions of MS Office applications, and provide online seminars and continuing support for Microsoft Lync and other Microsoft products.
Best Practices Information Technology Outsourcing Firms
Best Problem Escalation Through Teamwork On-site IT Support
Progent’s team of Microsoft and Cisco Premier Certified experts average more than ten years of hands-on professional background, at the front lines of network support, executing a broad range of technical tasks for a large mix of clients. Each Progent consultant shares a proven set of personal best practices which are incorporated into shared best practices standards that Progent teaches its support team. This means that you get not just world-class technical skills, but also a consultant with proven methods for using technical knowledge to repair real-world IT problems efficiently.
24-7 Solaris Engineer
Emergency Sun Solaris Professional
Progent's Solaris family support experts provide small companies and software developers help with managing and maintaining Solaris systems that operate with Microsoft-powered networks. Progent offers your organization contact with Solaris experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA credentials. This wide range of experience offers you an easy one-stop source to help you create and maintain a secure and reliable cross-platform connectivity and communications solution that allows Sun Solaris and Microsoft coexistence by combining Windows with major versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.
SQL Server 2019 and Hyper-V IT Services
24-Hour IT Consultants SQL Server 2019 Security and Compliance
Progent's Microsoft-certified SQL Server 2019 experts can help you to evaluate the business case for migrating to SQL Server 2019 and can provide rapid online or on-premises access to experts in system planning and integration, software programming, database administration, and cybersecurity.
Services ransomware removal and file recovery
Snatch ransomware recovery Specialist
Progent's proven ransomware recovery consultants can assist you to rebuild a network breached by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Microsoft Software Update Services Remote Support
SUS Consultancy
Microsoft Windows SUS allows information technology managers to install and monitor the latest Microsoft patches and security updates to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft Windows Server Update Services, network support staff can completely and effortlessly manage the distribution of patches that are published through Microsoft Update to servers and desktops in a company. Progent can assist you with technical details of the initial setup of Microsoft Windows Server Update Services such as designing the Microsoft Software Update Services deployment, setting up user's workstations, establishing the Group Policy settings, and ensuring your Microsoft SUS Group Policy Object is associated with an Active Directory container appropriate for your system environment.
Microsoft Azure enterprise hybrid cloud solutions Professional
Microsoft Azure Backup Integration Companies
Progent's consultants can help you with any stage of Microsoft Azure integration including needs definition, readiness assessment, solution design, pre-production testing, deployment, centralized management, performance optimization, license controls, disaster recovery strategies, security policy enforcement, and compliance validation. Progent can help you to set up and debug firewall appliances and VPN connections so your clients can securely connect to Azure-based resources, and Progent's Microsoft-certified consulting experts can help you set up key Microsoft platforms to run in the cloud including Microsoft Windows Server, Exchange, SQL and Skype for Business. Progent can also help your organization to create a hybrid cloud environment that seamlessly integrates physical datacenters with Azure-based services.
Juniper SSG520M Router Security Certification
24 Hour Juniper SSG550M Router Information systems Security Outsourcing
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Cisco Certified Expert IT Consultants Wave 2 wireless controller
24-Hour CCNP Expert Certified Network Consultant Wi-Fi 6 LAN controller
Catalyst family of wireless controllers simplify the administration of Wi-Fi LANs by unifying the configuration and management of Wi-Fi access points, tuning Wi-Fi throughput by reducing the effect of RF congestion, improving Wi-Fi uptime with rapid auto-failover, and strengthening security by identifying cyber threats and analyzing network traffic according to user type and locale. Progent can help your business to configure Cisco wireless LAN controller appliances to manage and monitor wireless LANs of any size. Progent can help you to administer and troubleshoot your current Cisco-based Wi-Fi environment or carry out an efficient upgrade to Cisco's modern Wi-Fi controller technology.
64-bit Upgrade IT Consulting
Consulting 64-bit Migration
Progent’s Microsoft-premier consultants can help you to update your application servers or workstations from 32 bits to 64 bits. Progent can help your company to understand the costs and advantages of migrating to 64-bit processing, design an efficient upgrade strategy that minimizes operational interruptions, and deliver inexpensive, professional online help to assist your organization to configure 64-bit operating systems and applications on your current computers.
Amazon enterprise hybrid cloud solutions Programming
Microsoft and Cisco Certified Development Amazon cloud integration
Progent can provide affordable online support to help businesses to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Glacier. Progent can assist you with every aspect of Amazon AWS integration including requirements analysis, readiness evaluation, architectural design, testing, configuration, administration, performance tuning, licensing management, backup/restore solutions, and security strategies.
VMware Cross vCenter NSX Professionals
VMware VCDX certified Consultancy
VMware's NSX virtual network platform allows you to create entire networks in software. NSX permits virtual networks to be provisioned instantly and managed with a high level of automation independent of the physical components making up the basic IP network. VMware Site Recovery Manager supports programmatic recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. SRM also permits non-disruptive testing for site recovery, upgrades and patches and can produce audit reports to verify full service restoration, validate Service Level Agreements and demonstrate compliance. When integrated with VMware's NSX virtual network platform, VMware SRM can quickly restore the entire virtualized network topology at the recovery datacenter. Progent can provide the skills of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to assist you to design, deploy, test and maintain a disaster recovery system powered by VMware SRM and VMware NSX.
IT Consultants Systems Management Server
After Hours Microsoft Experts Remote Support Services SMS 2003 Upgrade
Systems Management Server 2003 provides extra functionality for change and configuration management of Windows-powered systems through SMS Feature Packs. Feature Packs reduce the overall administrative expense of managing and deploying software by making it easier to install system images, control mobile computers, and operate management tools. In addition to alerting you about techniques to cut management costs by deploying Microsoft SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and implement IT tasks involving processes that Feature Packs are designed to streamline. Progent's adoption and update services can minimize spending and reduce business disruption as you move to the latest operating systems and programs. Progent's wireless consulting experts can show you how to define efficient processes and standards to manage PDAs and intelligent portable phones so your field force remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can show you how to design a security strategy that includes standards, procedures and IT products to keep your IT network protected.
Immediate Developer Amazon AWS cloud services integration
Amazon AWS Machine Image Developer
Progent can provide affordable remote support to help companies of any size to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for scalable low-latency storage, and Glacier for value-priced archival storage. Progent can assist you with every aspect of Amazon AWS integration including requirements analysis, preparedness evaluation, system design, testing, configuration, administration, performance optimization, licensing management, disaster recovery mechanisms, and security and compliance. Progent can provide advanced expertise with firewalls and VPN access and can show you how to deploy cloud-based or hybrid cloud ecosystems that seamlessly incorporate Amazon AWS cloud services. Progent offers as-needed expertise to help you to overcome technical roadblocks or Progent can deliver project management outsourcing services to help you move to the Amazon AWS platform on schedule and within budget.
XenServer Virtualization Consultancy
Professionals Citrix XenCenter
Progent's Citrix-certified engineers can help you to evaluate the business advantages of XenServer as well as other Citrix products, and can assist you to design, test, implement, troubleshoot, and support a XenServer installation. Progent can in addition analyze your current Citrix technology deployment and help you to optimize resource utilization, responsiveness, security and compliance, uptime, and disaster recovery.
Remote Remote Technical Support Microsoft Denali
SQL Server Analysis Services Consulting Services
Progent offers the support of Microsoft-certified consultants as well as seasoned software programmers, DBAs, project management experts, network infrastructure engineers, business continuity planning specialists, and security consultants to assist your business to evaluate the potential benefits of SQL Server 2012 for your organization, set up test systems at your datacenter or at Progent's lab, plan and carry out an efficient migration to SQL Server 2012 from previous releases of SQL Server or from legacy database platforms, and configure an efficient and secure IT infrastructure that helps you maximize the strategic benefit of SQL Server 2012.
Cisco Prime Infrastructure Setup and Support
Aironet Outdoor APs Online Technical Support
Progent's Cisco CCIE-certified Wi-Fi network infrastructure consultants can provide remote or on-premises integration and debugging services to help you to plan, implement, upgrade, tune, manage and troubleshoot Aironet Wi-Fi access point environments of any size or architecture. Progent's Cisco wireless controller experts can also assist you to combine your Wi-Fi environment with your wired network infrastructure and cloud-based resources to build an enterprise-wide connectivity solution that is simple to manage and scale. Progent also offers affordable wireless site surveys to help you to determine the most efficient selection, location and configuration of Aironet Wi-Fi APs to work with your unique office layout, construction, and expected workloads.
64-bit Processing Specialist
Professional 64-bit Processing
Progent’s Microsoft-certified consultants can help you to enhance your servers and/or workstations from 32 bits to 64 bits. Progent can help you to understand the risks and advantages of moving to 64-bit computing, plan an affordable migration process that minimizes operational disruptions, and offer inexpensive, professional remote support to assist your organization to configure 64-bit software and application programs on your existing computers.
MS SQL Server 2008 Setup and Support
SQL Server 2008 Technical Support
Progent's Microsoft-Certified SQL Server consultants can provide a range of services to help small companies to design, install, administer, and troubleshoot Microsoft SQL Server 2008 systems in order to gain the optimum strategic advantage from Microsoft's advanced relational database platform. In addition, Progent offers consulting expertise for network architecture, enterprise-wide security, and software programming to optimize the business benefit of your information investment.
Microsoft SCOM 2012 Technical Support Services
Computer Consulting Microsoft SCOM 2012 Migration
Progent's Microsoft-certified consulting experts have more than a decade of experience designing, implementing, enhancing and troubleshooting SCOM solutions and offer companies of any size advanced online or onsite consulting support for SCOM 2012. Progent can assist you to plan a topology for SCOM 2012 servers that provides the performance and resilience required to monitor your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to install and customize SCOM 2012 management packs according to best practices for monitoring network infrastructure and Microsoft and 3rd-party applications and services. Also, Progent can provide responsive online or onsite technical support to assist you to remediate critical issues uncovered by System Center 2012 Operations Manager.
24x7 Configuration SQL Server 2014 Delayed Durability
24-Hour Remote Support SQL Server 2014 Backup Encryption
Microsoft SQL Server 2014 includes significant enhancements in critical areas including speed, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that operates transparently across all workloads including Online Transaction Processing, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient online and onsite consulting services such as planning, deployment, management, remediation, and application development services to enable businesses of any size to achieve maximum business value from their SQL Server 2014 investment.
Exchange 2003 Server Upgrade On-site Technical Support
Best Microsoft Exchange 2003 Upgrade Consulting
Progent's expert consultants can help you design and implement an efficient in-place Microsoft Exchange 2003 upgrade plan that minimizes productivity downtime, reduces ongoing service requirements, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multiple server or multi-site upgrades, Progent has the experience to complete your move quickly and affordably. Progent's Microsoft Exchange 2003 support, troubleshooting, and design offerings include assistance with the integration of third-party add-ons to Exchange 2003 Server that are in keeping with your business goals.
Symantec VPN Security Contractor
Symantec Security Security Consultancies
Progent's Symantec experts can help you support legacy Symantec firewall and Symantec VPN appliances including the Symantec Raptor and VelociRaptor family or show you how to upgrade to current firewall technology. Progent can also enable you to design and implement a comprehensive security plan that can incorporate firewall/VPN devices and software, outsourced security and virus defense services, server and application monitoring products, and documented policies and processes. Progent has the expertise to be your single source for on-going network help, administration, education, and security expertise.
Exchange Server 2000 Upgrade Technology Consulting Services
24-Hour Exchange 2000 Server Upgrade Consultant Services
Progent is among the most qualified IT consulting firms for designing email and messaging solutions powered by Exchange 2000. Progent specializes in helping small companies get the full advantages of Exchange Server 2000 for typical situations including updating from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and outsourcing your Exchange 2000 Server support.
Anti-Spam Installation support
After Hours Anti-Spam Help and Support
E-Mail Guard is Progent's affordable spam filtering and virus defense solution that gives small businesses world-class protection against spam, viruses, DHA attacks, and other forms of email-borne assaults on computer systems. E-Mail Guard is powered by Postini's Perimeter Manager, a comprehensive library of web-managed antispam and anti-virus services that ward off email assaults before they can penetrate the network firewall. Perimeter Manager also allows administrators track and manage their email systems, regardless of server platform, hardware technology, or data center location.
Microsoft Lync 2013 Technical Support Services
Lync Server 2013 Front End Pool Pairing Professionals
Microsoft Lync Server 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, and both IP-based and traditional public switched telephone network voice communication. Microsoft Lync Server 2010 can enhance the functionality of Exchange, SharePoint and Office desktop or Office 365 and simplify management via integration with Windows AD. Lync 2010 can also cut capital and operational costs by eliminating VoIP hardware and subscription services, PBX systems, or conventional video conferencing solutions. Progent's certified unified communications consultants can provide remote and on-premises support services to help you to maintain and troubleshoot your current Lync Server 2010 deployment or assess the advantages of migrating from Lync to Skype for Business, which is the new release of the product. Progent can also help you to plan and execute an efficient Skype for Business migration.
Exchange Server 2016 Migration Support and Setup
Microsoft Exchange 2016 Migration Planning On-site Technical Support
Progent can assist your business in any and all facets of your migration to Microsoft Exchange 2016 such as planning high availability (HA) system topology for a local, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; determining mass storage requirements for your virtual machines, mailbox databases and logs; setting up HLB for high-availability CAS services; designing, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client remediation with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
SQL Server 2014 In-memory ColumnStore Network Engineer
Microsoft SQL Server 2014 Cluster Shared Volumes Remote Consulting
SQL Server 2014 incorporates major enhancements in critical areas such as speed, uptime, compliance, and cloud integration. SQL Server 2014 is the first version of SQL Server that includes in-memory capability that works seamlessly across all types of applications including OLTP, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and onsite consulting services that include planning, deployment, management, troubleshooting, and application development services to help organizations of any size to achieve maximum business value from their SQL Server 2014 deployment.
IT Consulting Wireless
Professional Windows Mobile 7
Progent’s professionals offer experience in multiple technologies related to mobile networking such as system topology, wireless data synchronization, wireless protection, mobile email, Windows Mobile, Research in Motion Blackberry, and wireless application programming. Progent's Microsoft and Cisco certified professionals can save your company time and money by applying their wireless expertise to help you choose and configure mobile connectivity technologies that make sense for your company. Progent can also optimize your IT infrastructure so that mobile appliances work better.
VBA Programming Company
Professionals SharePoint application development
Progent’s expert software programmers, database designers, and program management consultants can help enterprise clients to complete development projects for Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include access to seasoned program managers for advanced planning and program co-ordination or Progent can help customers plug expertise gaps by offering database architects and software programmers experienced in developing RDBMS applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can help clients to incorporate SharePoint with other applications like SQL Server and Excel to build data-intensive intranets and portal sites. Progent also can provide expertise with web development technologies and can help businesses to create, expand, troubleshoot, or migrate web-based applications to utilize the most current web technology.
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