Help Desk Call Center Services for Small Businesses
Comprehensive Help Desk Support
Additional Topics of Interest
Lync Server 2013 topology Engineer
Lync Server 2013 dial plans Consultant Services
Lync 2010 supports IM, Real Presence, voice/video conferencing, desktop collaboration, as well as VoIP and public switched telephone network (PSTN) telephony. Lync Server 2010 can enhance the capability of Exchange Server, SharePoint Server and Office desktop or Microsoft 365 and streamlines administration through integration with Windows AD. Lync can also reduce expenses by doing away with VoIP hardware and subscription services, PBX gear, or conventional teleconferencing technology. Progent's certified IM and Presence experts can provide online and onsite support to help you to maintain and troubleshoot your existing Lync 2010 deployment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also assist your organization to design and execute an efficient Skype for Business upgrade.
Engineers SentinelOne Active Security Monitoring
SentinelOne Ransomware Rollback Professional
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management solution that includes AI software and advanced services to provide comprehensive endpoint detection and response (EDR).
Online Troubleshooting UNIX with Windows
After Hours UNIX with Windows Remote Support
Progent can help your company to plan and implement an efficient migration from a UNIX-based IT system to a network based on Windows and capable of supporting Microsoft's popular office productivity suites, commercial applications, and developer platforms. Progent's UNIX, Windows and Cisco consultants and application experts can assist you to guard your data and reduce productivity discontinuity by developing an efficient transition plan that preserves your existing assets in UNIX software and infrastructure. UNIX-to-Windows transition consulting services available from Progent include analysis of existing environment, transition planning and testing, MS Exchange migration support, data and application migration, and processor and storage transition and economization.
Call Desk Services Remote Consulting
Service Desk Management Support Integration Services
Progent's Microsoft certified Consultants provide three ways to help mid-size and large organizations create a cost-effective and successful in-house Computer Support Help Desk. Progent's help desk consulting services include ROI evaluation, process analysis and enhancement, management reporting, training of internal staff, and documentation of procedures. Progent's Software Selection and Deployment Support Services help organizations sift through the numerous high-quality Help Desk application programs available and determine which products may be excessively expensive, lack critical features, or align badly with your company's business goals. Progent also offers temporary staffing for organizations who want to reinforce their in-house Help Desk team for special tasks or to fill in for absent or indisposed personnel.
Online Technical Support Aironet
Information Technology Consulting wireless IP phones and CUCM
Progent's Cisco-certified Wi-Fi technology consulting experts can assist you to configure, administer, and troubleshoot Cisco wireless devices including Cisco's Aironet and Meraki Wave 2 Wi-Fi access points plus Cisco's Wireless Network Controllers.
Windows 2003 Remote Troubleshooting
Microsoft Windows 2003 Network Consultants
The experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of over 11 years of work in Microsoft integration, assures you success in identifying the version and set up of Windows 2003 Server that matches most closely with your business goals. Progent can also help you with planning, deploying, administering and supporting powerful IT solutions powered by Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 Server or Windows NT.
Akron, Summit County Professionals Microsoft Dynamics GP Update Planning
Engineer Microsoft Dynamics GP System Upgrade Akron Ohio
Progent has supported Dynamics GP and Great Plains software for more than two decades and Progent has delivered system integration, software development, education, and debugging since the product's original release. Progent can provide top-tier expertise for updating out of date Dynamics GP deployments. Progent can help you to plan, validate, and carry out a cost-effective migration from a a legacy release of GP to the latest edition of Microsoft Dynamics GP.
SUS Technology Professional
Microsoft Software Update Services Consultant Services
Microsoft Windows SUS allows information technology administrators to deploy and monitor the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP platforms. By using Microsoft Windows Server Update Services, IT staff can completely and effortlessly manage the distribution of updates that are published through Microsoft Update to servers and desktops in a company. Progent can assist you with technical details of the initial setup of Microsoft WSUS such as designing the Microsoft Windows Server Update Services deployment, setting up client's computers, defining the Group Policy settings, and ensuring your Microsoft SUS Group Policy Object is associated with an Active Directory container that makes sense for your network environment.
Juniper SA2500 SSL VPN Security Team
Juniper SA Series SSL VPN Firewall Network Install
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Remote Troubleshooting Risk Monitoring
Risk Mitigation Online Technical Support
Progent's disaster recovery planning and business continuity engineers can help you create a disaster recovery plan to prepare for an IT system catastrophe. Progent can help you define a complete disaster recovery plan that includes scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized consultants can also help you create an affordable, fault-tolerant system solution that takes into account availability issues involving a wide range of infrastructure technologies and procedures.
Microsoft Teams management Consultant Services
Microsoft Teams Integration Services
Progent can assist your business to design a migration to Microsoft Teams from Skype for Business or Lync Server and install, manage, and debug a cloud or hybrid implementation of Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange, SharePoint Online, and your phone system.
ransomware removal and file recovery Consultants
Avaddon ransomware recovery Consultant
Progent's ransomware consultants can assist you to assess your ransomware defenses, remotely monitor and protect your IT environment, assist with settlement negotiations with a hacker, and restore an information system victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Microsoft Certified Small Business Server Premium Add-on Configuration
Onsite Technical Support Microsoft SBS 2003
Microsoft Small Business Server (SBS) is an affordable collection of server products that provides the foundation for a powerful but easy-to-manage information. The integration demands of the Microsoft .NET functions included with Small Business Server 2011 requires an IT consultant with real-world expertise and broad experience in designing and building cohesive and comprehensive information technology solutions. Progent's Microsoft-certified consultants have broad backgrounds with the technologies incorporated in SBS 2011 and SBS 2008. This expertise ensures you success in deploying, managing, and servicing network solutions powered by the SBS suite of servers and programs.
An index of content::
Consulting Services Exchange 2013 Disk Availability Group
Configuration Exchange 2013 Configuration
Exchange 2013 includes major improvements to the functionality of Exchange 2010 and introduces important new features as well as a revamped structure. These improvements favorably impact vital areas like manageability, high availability (HA), compliance, operational costs, teamwork, extensibility, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you evaluate the potential advantages of upgrading to Microsoft Exchange 2013, design a cost-effective validation and rollout plan, and train your IT staff to maintain your Microsoft Exchange 2013 environment. Progent also offers affordable remote consulting and support and management services for Microsoft Exchange 2013.
Progent Management Consulting Firm
Progent Management On-site and Remote Support
Progent's management team includes industry veterans with decades of background providing network consulting services, troubleshooting, and long-term IT planning to organizations ranging in size from small offices to Fortune 500 companies. Great support calls for great personnel, and Progent has assembled a management team that can provide businesses with the best service value available anywhere.
Security Information and Event Management Consultant
Engineers Security Information and Event Management
Global Information Assurance Certification was established in 1999 to certify the knowledge of IT security professionals. GIAC certifications are recognized by companies and institutions all over the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists offer support for all of the security capabilities addressed within GIAC accreditation including auditing infrastructure vulnerability, event handling, traffic analysis, web services security and security information and event management (SIEM) solutions.
Les Kent has a 35-year history of successful technology integration, executive management, marketing, and operations. He has demonstrated a knack for creating sophisticated information technology solutions during his time as as a network designer, software developer, project manager, implementation expert, and problem solver for small businesses, new ventures, and global enterprises.
ISA 2006 Integration
Microsoft ISA Server 2006 Network Consulting
Application Publishing with Internet Security and Acceleration Server 2006 allows more protection of intranet resources while enabling enhanced productivity by making these applications accessible to legitimate remote or mobile users. Internet Security and Acceleration Server can protect corporate applications, services, and data throughout all network components with stateful packet inspection and powerful publishing wizards. Progent's Microsoft-premier ISA Server 2006 experts can show you how to plan, deploy, set up, and maintain Internet Security and Acceleration Server on your network so that your business achieves a smart and affordable combination of protection, convenience, and speed.
Linux Remote Specialists
UNIX Online IT Consulting Group
Progent provides nationwide online technical support and consulting services for companies that run UNIX, Linux, or Solaris environments or whose information systems feature a mix of UNIX/Linux and Microsoft technology. Online technical support provides maximum return for your IT budget by preserving client productivity and shortening the time billed for network repair services. Sophisticated remote support tools and experienced service specialists and engineers combine to enable Progent to handle the majority of network problems without wasting time and expense by going to your site. In the vast majority of cases your network issues can be dealt with over the phone or through a combination of phone support and remote network analysis. Progent can make available Cisco CCIE infrastructure engineers and CISSP certified security specialists to help with the most challenging system issues.
Cisco RADIUS Security Consulting
Cisco Virtual Private Network Online Technical Support
Cisco's security and remote connectivity solutions for small to mid-size companies offer a complete array of easy-to-administer protection products to let you protect your entire network infrastructure. Cisco's VPN product family includes routers, firewalls, intrusion detection systems, and Virtual Private Network solutions. Progent's expert consulting staff includes field-proven engineers with Cisco Certified Internetwork Expert and CCNP certifications who can assist your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco security technologies that align best with your business goals.
Remote VMware Consulting Services
VMware ESXi Hypervisor Specialist
Progent offers the assistance of a certified VMware VCDX expert to help you design, configure, manage and troubleshoot VMware vSphere and vCloud-powered virtualization solution for local networks, cloud environments, or hybrid systems. Progent offers advanced knowledge for installing and integrating VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery and business continuity. Progent has in-depth understanding of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud used for managing private and public cloud and hybrid cloud solutions that deliver maximum availability, data security, and application mobility.
Sun Solaris Information Technology Consulting
Sun Solaris Online Troubleshooting
If your company network mixes Solaris technology with Windows, Progent can show you how to incorporate your IT resources into a unified network that allows all your operating systems to run side by side for simple management, transparent information exchange, high availability, enhanced performance, and strong protection. Progent's Sun Solaris and MS Windows coexistence assistance services include IT infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, online technical help and troubleshooting, in-person technical support, and Help Desk Call Center outsourcing.
Remote SQL Server 2016 Data Mining Information Technology Consulting
Emergency SQL Server 2016 Database Migration Technical Consultant
SQL Server 2016 offers major enhancements in speed, scale, security and compliance, availability, BOYD support, plus integrated business intelligence. New features include PolyBase for handling structured and unstructured databases simultaneously for data warehousing, Jason support, Row-level Security, Mobile Report Publisher, and seamless management of local and cloud-based operations and services. Progent's Microsoft-certified consulting team can provide online and on-premises support to help businesses of any size to deploy, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other key Microsoft platforms including Windows Server and Hyper-V, Exchange, SharePoint Server, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Exchange 2013 Project Planning Outsourcing
Exchange 2013 Project Planning Information Technology Consulting
Exchange 2013 incorporates major enhancements to the functionality of its predecessor Exchange Server 2010 and introduces powerful innovations plus a revamped architecture. These improvements affect vital facets of IT including ease of administration, availability, security and compliance, operational costs, collaboration, extensibility, performance, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consultants can assist your organization to understand the possible advantages of upgrading to Microsoft Exchange 2013, create a cost-effective validation and deployment strategy, and educate your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent can also provide affordable remote consulting and management for Exchange 2013.
Largest Critical Security Protection Bulletins Cybersecurity Team
Cybersecurity Bulletins Consultant
This page includes the latest updates on security threats, fixes, and leading practices. Contact Progent if your organization needs help securing your network against the latest cybersecurity threats.
Call Desk Outsourcing Services Remote Troubleshooting
Professionals Support Desk Outsourcing Services
Progent's Co-managed Call Center service allows your business to split responsibilities for Help Desk services seamlessly between your IT team and Progent's nationwide pool of seasoned desktop support engineers and subject matter experts. Progent's Help Desk Co-management service is a collaborative support solution based on ConnectWise Manage, the leading shared PSA platform for managing end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.
Microsoft LCS Server Instant Messaging Computer Consultants
Microsoft LCS Server IM Technical Consultant
Microsoft Office Communications Server delivers IM and presence in a scalable, world-class solution offering advanced protection, seamless compatibility with popular Microsoft software, an extendable, industry-standard development platform, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. The product offers cost savings and elevated operational efficiencies, increased individual productivity, and stronger IP security. MS Office Communications Server has been superseded by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's certified IM and Presence consultants can provide online and on-premises support and troubleshooting services for your Office Communications Server deployment and can help you to evaluate the costs and benefits of upgrading to Microsoft's Skype for Business. Progent can also help you to design and implement an efficient upgrade that will add business value to your information network
Virtual Server Private Cloud Hosting Services
Private Cloud Integration Specialist
Progent's Private Cloud Hosting service offers complete hosting of a small or mid-size organization's production servers in an environment that delivers the maximum degree of availability and scalability and is also simple to move to another host. Progent's Private Cloud Hosting and Management services are based upon proven virtualization techniques that allow small companies with mixed- platform IT systems to save significantly on the expense of capital investments, system support, and network administration while benefiting from enterprise-class reliability and an unprecedented degree of vendor independence.
At Home Employees Endpoint Management Onsite Technical Support
Offsite Workforce Endpoint Management Computer Consultant
Progent can assist small and mid-size businesses to deploy unified remote endpoint management tools for maintaining devices used by offsite workers.
Offsite Workforce Collaboration Technical Support Services
At Home Workforce Collaboration Network Consultants
Progent can help small and mid-size businesses to set up collaboration technology to enable their remote workforce to engage in productive teamwork with fellow workers and clients.
After Hours SQL Server 2019 SSRS Outsourcing
SQL Server 2019 Web Network Consulting
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable online and onsite expertise, application development, and debugging services for businesses of all sizes who want to upgrade to SharePoint 2019 or SharePoint Online from earlier versions of SharePoint. Progent can help you design and carry out a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates onsite and cloud-based infrastructure into a cohesive intranet system.
MRTG for Linux Technology Professional
Linux Network Monitoring, Nagios and MRTG Consult
Network monitoring ordinarily consists of tracking a network's resource utilization in order to identify throughput backups or fix hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free monitoring tools that work under Linux and can be used to observe mixed-platform networks where Linux and Windows operate together. Progent's system support engineers can help you take advantage of both these programs to tune and repair your network. Progent's UNIX consulting professionals offer small businesses and programmers help with administering and supporting UNIX and Linux networks that coexist with Microsoft-based technology.
Microsoft 365 Exchange Online and on-premises Exchange Consulting
Microsoft 365 PST migration IT Consulting
Microsoft has made a strong effort to enable transparent hybrid networks that integrate Microsoft 365 and local Exchange systems. This permits you to have some mailboxes hosted on your physical datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consultants can assist your organization with any phase of designing, implementing and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can provide occasional expertise to help you resolve stubborn technical issues and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Exchange solution is completed on schedule and within budget.
Sun Solaris Online Support
UNIX Consultancy
If your business computer system combines Solaris technology with MS Windows, Progent can show you how to incorporate your servers into a unified network that allows all your operating systems to run side by side for simple management, transparent information exchange, high dependability, superior performance, and tight security. Progent's Solaris and MS Windows coexistence assistance offerings feature IT infrastructure integration and service, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, online technical help and troubleshooting, in-person technical support, and Helpdesk services.
ProSight ESP Endpoint Security Support
Urgent ProSight ESP Endpoint Security Troubleshooting
Progent's ProSight Enhanced Security Protection managed services deliver ultra-affordable multi-layer protection for physical servers and virtual machines, workstations, smartphones, and Exchange Server. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, device management, and web filtering through cutting-edge tools packaged within one agent accessible from a unified control. Progent's data protection and virtualization consultants can assist your business to design and implement a ProSight ESP environment that addresses your company's unique requirements and that allows you achieve and demonstrate compliance with legal and industry data security regulations. Progent will assist you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for urgent action. Progent can also help your company to set up and verify a backup and restore solution such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack such as ransomware.
24/7 Engineer ISA 2004 Firewall
ISA 2004 Firewall Integration Support
Progent's certified Forefront Threat Management Server and Internet Security and Acceleration Server 2006 consultants can help you to design, deploy, and support an implementation of Forefront Threat Management Server 2010 or ISA Server 2006 on your information system that delivers the firewall protection, speed and ease-of-use that your business needs.
Amazon Marketplace Web Service development Development Company
After Hours Cisco Experts Amazon Marketplace Web Service Integration Companies
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to streamline their business processes by automating key sales functions including listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales, vendors can expand their reach, reduce their operating costs, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide programming, workflow integration, project management support, and mentoring to help you cut development time and speed up your return on investment.
Online Support SharePoint Workspace 2010
24x7 Technical Support Services SharePoint Business Connectivity Services
Progent's Microsoft-certified engineers offer cost-effective remote support and development services to help you to design, deploy, administer, and troubleshoot Microsoft SharePoint 2010 installations that can feature web sites that can function as intranets, extranets, document management applications, blogs, data marts, business information systems, enterprise-wide search engines, Visio-driven workflows, and other utilities to promote and enhance collaboration. Progent can help you combine SharePoint 2010 with MS SQL Server and with other databases and with Microsoft's popular desktop applications like Excel, Word, Outlook, and Visio. Progent can help you to upgrade from earlier releases of SharePoint or move a multi-vendor mix of web applications into a consolidated and easily managed SharePoint 2010 environment.
Microsoft 365 Yammer Integration Support and Setup
IT Consultants Microsoft 365 Exchange Online Integration
Progent can assist your business to evaluate the wealth of subscription options offered with Microsoft 365, previously branded Office 365, and integrate your information network with Microsoft 365 so you derive maximum business value. Progent offers expertise with multi-platform environments that incorporate Windows, macOS or OS X, and Linux technology. Progent can also help you to build and manage hybrid networks that seamlessly combine local and cloud products and services.
Helpdesk Management Services Remote Technical Support
Call Desk Management Services Integration Services
Progent's Co-managed Help Desk service allows your IT organization to split responsibilities for Help Desk support transparently between your in-house IT staff and Progent's large roster of certified technical support technicians and subject matter experts. Progent's Help Desk Co-management service is a collaborative service desk solution based on ConnectWise Manage, the leading shared professional services automation (PSA) tool for handling end-user service requests, ticketing, ownership, status tracking, and reporting.
24x7x365 Microsoft and Apple Mac Desktop On-site and Remote Support
Microsoft Experts Desktop Technology Tech Support Outsource
Progent can deliver a variety of economical online and onsite support services to help your business to deploy, administer, and debug desktops and mobile devices powered by Microsoft Windows, Apple macOS/OS X, iOS, Google Android, or Linux.
Juniper SRX220 Router Auditor
Juniper SRX Series Router Cybersecurity Consultancy
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Juniper Networks NetScreen Security Auditing
Juniper NetScreen Computer Security
Progent's Juniper-certified NetScreen engineer can assist you to install and integrate NetScreen 5000 series routers, upgrade from older NetScreen devices to the latest Juniper technologies, and troubleshoot infrastructure issues in all-Juniper or mixed-technology environments.
Work from Home Cybersecurity Consulting Services
On-site Support Remote Workers Security
Progent can help small and medium-size companies to set up endpoint device security defense solutions and provide cleanup services required for offsite workers.
Private Cloud Hosting for Virtual Data Centers Professionals
Private Cloud Solutions Services
Progent's private cloud hosting enables small and midsize organizations to run key applications like SQL and Exchange from a hardened Tier III data center facility on fault-tolerant hardware with geographically separate backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager (DPM) for backup and restoration. Smaller organizations can use Progent's private cloud hosting service to eliminate large investments in the acquisition, upkeep, and operation of network equipment and facilities while achieving the highest levels of system availability and security.
Windows 10 Migration Small Business Networking
Microsoft Windows 10 Configuration Manager Services
Progent's Microsoft-certified consultants can assist organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from any older release of Windows. Remote and onsite assessment and migration services for Microsoft Windows 10 offered by Progent's consultants include Return on Investment estimates, project coordination, application compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile management and synchronization, teleworker access, security and compliance, streamlined deployment and management, network infrastructure optimization, wired/wireless convergence, business continuity planning, webinar training for network management personnel and end users, and post-migration technical help.
Microsoft 365 integration with on-premises environments Online Technical Support
Microsoft 365 and iPhones Remote Consulting
Microsoft supports seamless hybrid ecosystems that combine Microsoft 365 and on-premises Exchange deployments. This allows you to have some mailboxes located at your corporate datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can help you with any facet of planning, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange specialists can deliver occasional expertise to help you through stubborn technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange solution is completed on time and on budget.
Cisco VoIP Phones and Presence Computer Consultant
Cisco VoIP Phones and CUBE Computer Engineer
Progent's Cisco certified network infrastructure consultants offer high-level support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover solutions.
SCDPM 2012 Planning Technology Consulting
SCDPM 2012 Deduplication Integration
Progent's Microsoft-certified consultants can provide remote or onsite expertise to help businesses of all sizes to plan, implement, administer, and troubleshoot a backup system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from older releases of SCDPM or from another backup platform, and Progent can integrate your SCDPM 2012 implementation for onsite, cloud, or hybrid environments. Progent can provide occasional help for fixing particularly stubborn issues, or comprehensive project management services. Progent can also assist you to incorporate Data Protection Manager into a comprehensive disaster recovery strategy.
Symantec Raptor Technical Support
Symantec Raptor Security Audit Services
Progent's Symantec consultants can assist you to support legacy Symantec firewall and Symantec VPN appliances including the Symantec Raptor and VelociRaptor family or show you how to migrate to more recent firewall/VPN technology. Progent can also help you design and implement a complete security strategy that can incorporate firewall/VPN devices and software, managed security and network protection services, system monitoring products, and documented policies and processes. Progent has the expertise to be your single source for continuing technical help, maintenance, training, and security consulting.
Microsoft Networking Firm
Microsoft Office Technician
Progent applies no startup charge and requires no retainer for support services provided during regular business hours. Progent's one-minute granularity does away with big bills for fast fixes so you will not be tempted to permit minor problems to stay unaddressed. .
Integration Services Fault Tolerant Mutli-location Network
SQL Server Cluster Network Consultants
Progent's Disaster Recovery/Business Continuity (DR/BC) specialists offer extensive backgrounds assisting small businesses to minimize system downtime by offering cost-effective online consulting services for disaster recovery/business continuity (DR/BC) planning, high-availability IT architecture, data backup and restore solutions, and non-disruptive system maintenance. Progent's business continuity consultants can assist your company to plan and test a sensible business continuity plan that matches your business needs and IT budget. Progent's disaster recovery specialists can help you to architect, deploy, and support fault-tolerant technologies including redundant Internet connectivity, virtualization, fail-over clustering, load balancing, transparent off-site backup, and multi-location hot backup centers.
Onsite Technical Support Exchange 2000 Server
Troubleshooting Microsoft Exchange 2000 Upgrade
Progent is among the most qualified network consulting firms for creating email and messaging systems based on Exchange 2000 Server. Progent specializes in helping small businesses get all the advantages of Microsoft Exchange Server 2000 for common situations including updating from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and using managed services for your Exchange 2000 Server administration.
Microsoft Dynamics GP Technology Consulting Services
Dynamics GP Continuum Consultancy
Progent's expertise providing Microsoft .NET support and SQL Server consulting, and Progent's programming experience with VBasic, XML, and other developer platforms make it possible to design specialized mission-critical programs and eCommerce environments that operate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP reporting services can help you design reports that let you track your business more thoroughly, transforming raw information into valuable understanding of your company and customers.
Hybrid cloud solutions Professionals
Technology Professional Multiple cloud integration
Progent can provide advanced remote support services to help organizations integrate their IT infrastructure with leading public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can help your IT team to design and administer cost-effective ecosystems that support Windows and Linux operating systems and applications in either cloud-only systems or in hybrid network models that seamlessly combine physical IT assets along with cloud services. To help you to integrate public cloud services with networks, Progent offers a range of public cloud migration services such as Azure enterprise hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has more than two decades of experience delivering advanced consulting support remotely, and Progent can make sure you complete your cloud integration projects quickly and within your budget.
Exchange Server 2013 Technical Consultant
After Hours Exchange 2013 Configuration Computer Consultant
Exchange 2013 includes significant improvements to the functionality of its predecessor Microsoft Exchange 2010 and delivers powerful innovations plus a redesigned architecture. These enhancements favorably impact vital facets of IT like ease of administration, high availability (HA), compliance, operational costs, collaboration, scalability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to understand the possible business benefits of migrating to Exchange Server 2013, design an efficient test and rollout strategy, and train your IT team to maintain your Microsoft Exchange 2013 solution. Progent can also provide ongoing remote consulting and support and management services for Microsoft Exchange Server 2013.
Best Palo Alto Networks PA-Series Firewalls Security Audit Services
Palo Alto Networks App-ID Technology Consulting
Progent's Palo Alto Networks firewall consultants can show you how to select, deploy, and manage Palo Alto Networks firewall appliances to provide a modern cybersecurity solution that extends across your data center and cloud resources and protects any user at any location with any endpoint device.
Dynamics GP/Great Plains Features Outsourcing
Dynamics GP Great Plains Software Specialists
Progent can help you plan and execute a smooth migration to Dynamics GP so that you retain your data, strengthen your protection, modernize your analytics, take complete advantage of Microsoft Office integration, and reduce business disruption by designing and following a sensible migration plan. Progent can also help educate new Dynamics GP 2010 users so you don't waste productivity. Progent can enhance your financial reports and management analytics by providing Crystal Reports consulting, FRx assistance, and Excel support. Progent's experience with Microsoft .NET technology, Microsoft SQL Server solutions, and designing with VBasic, XML and other platforms make it possible to create specialized business applications and eCommerce programs that integrate seamlessly with Dynamics GP.
Technical Consultant ISA Server 2006
Top Quality Engineer ISA 2006
ISA 2006 is a multi-functional edge gateway that provides a fully integrated application layer firewall, VPN, proxy, and Web caching platform for safeguarding the Internet-facing networks of any organization against a broad range of attacks. Progent's certified ISA Server engineers can help you design, cost-justify, test, install, customize and manage the Standard or Enterprise edition of ISA Server on your information system.
Microsoft Experts Microsoft 365 AD Connect On-site Support
Online Technical Support Microsoft 365 AD FS
Microsoft supports transparent hybrid environments that combine Microsoft 365 Exchange Online and local Exchange deployments. This permits you to have certain Exchange mailboxes hosted on your physical datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist you with any phase of designing, integrating and debugging your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange specialists can deliver occasional support to help you through challenging technical issues and also can provide extensive project management outsourcing to make sure your hybrid Exchange initiative is carried out on time and within budget.
After Hours SCCM Information Technology Consultant
Emergency VMware Workspace ONE Computer Network Consulting
Progent's Microsoft-certified engineers can help your company to streamline desktop PC software update deployment by delivering support for management platforms such as Configuration Manager 2007, Systems Management Server, and WSUS.
Application Integration Companies
SharePoint programming Consulting
If you need help writing, enhancing, or troubleshooting applications for Windows, any version of Linux, or the Web, Progent's expert team of programmers, database architects, and software project managers can help make sure you get the project completed on schedule and within your budget. Progent's experienced application programmers offer cost-effective and expert remote help for projects as small as writing VBA scripts for Office Excel or as challenging as developing mission-critical database applications built on SQL Server ,Oracle, or MySQL.
Dharma ransomware hot line Professional
Consulting Services Snatch ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help your business to contain the spread of an active ransomware breach. Call 800-462-8800
Project Reports Development
Microsoft Certified Expert Project Excel Services Contract Programming
Progent's Microsoft-certified engineers can provide in-depth expertise in deploying, operating and troubleshooting all versions of Project, Microsoft Project Server, and Project Online and can deliver a wide range of affordable online support services following proven best practices to assist businesses of all sizes to receive all the benefits of this powerful project management solution. Support services available from Progent include solution design, installation and migration, setting up safe file and status sharing among onsite and remote or mobile users, network optimization, and specialized online training classes.
Best ProSight Reporting Auvik Network Managemrnt Network Consultants
Engineer ProSight Reporting SentinelOne Remote Network Monitoring
ProSight Reporting is a growing suite of in-depth reporting utilities designed to integrate with the industry's top ticketing and network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
7600 Edge Router Configuration
Onsite Technical Support VPN Routers
Cisco has developed an extensive array of routers including appliances designed to deliver the security, performance, and availability demanded by organizations from small offices to worldwide enterprises and ISPs. Cisco routers include support for redundancy, automatic failthrough, and backup power for improved reliability and system uptime. Progent can help you select and configure Cisco routers to establish a solid infrastructure for your IT system and to make it easy to expand as you add new users, open new offices, install new services, open your network to customers and partners, and manage a more mobile workforce. Progent offers help with a variety of routers based on the Cisco IOS platform, including the Cisco 800 family of small office VPN routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 2900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, Cisco CRS Carrier Routing System for core Networks, plus legacy 3600 and 3700 Routers.
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