Progent's Citrix-certified consultants can help you to assess the potential strategic value of the various editions of Citrix Essentials for Hyper-V, assist you to use Citrix administration utilities with your Hyper-V network, and demonstrate to you how to use Citrix Essentials to enhance the responsiveness, availability, consistency, and fault tolerance of your virtual environment while reducing the cost of equipment and operations and simplifying management tasks.
Altaro VM Backup software offers small businesses a dependable and affordable solution for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, remote, distributed, and cloud-hosted architectures and also supports cost-effective cloud backup to Microsoft Azure storage. Top capabilities include industry-leading Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup spacing as short as five minutes for minimizing your Recovery Point Objective, advanced encryption, granular recovery capability for individual files and emails, support for Windows Server Cluster Shared Volumes (CSV) and for vCenter for handling larger deployments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up live VMs with zero downtime. Progent is a certified Altaro partner and can provide a broad array of consulting services to help you to design, install, optimize and troubleshoot a backup and disaster recovery system based on Altaro VM Backup.
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales functions such as listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales processes, merchants can broaden their market, lower their cost of sales, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and training so you can cut development time and get to market quickly.
Progent's Microsoft-certified professionals can assist you you to evaluate the advantages of Windows Server 2008 for your company, develop pilot systems and migration plans, install Windows Server 2008 with your IT infrastructure and applications, train your IT staff how to use new management tools, and provide continuing consulting and technical support via affordable alternatives such as Contact Center service and remote technical support.
Progent's Cisco-certified VoIP phone and video IP phone consultants can help you to integrate, manage, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent offers expertise for all models of Cisco's IP phones from discontinued VoIP devices to the latest HD media phones. Progent's IP telephony experts can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, formerly named CallManager, or with Cisco Unified Communications Manager Express to create a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to install Cisco Unified Communications Manager apps that include Cisco Unified CM IM and Presence Jabber, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact solution. Progent's consultants can provide support with all aspects of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP trunking, deploying Cisco ISR routers with CUBE VoIP networking support, and designing Cisco UCS server failover and Cisco SRST solutions for high availability.
Progent has over a decade of background configuring, and supporting the core platforms that make up System Center and can assist your organization to plan, install, manage, and repair your System Center ecosystem to optimize the availability and performance of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-connected datacenters. Progent's consultants can help your organization to migrate to the current edition of Microsoft System Center from an earlier release or from a third-party datacenter management solution to provide the advantages of enterprise-class deployment, automation, security, plus datacenter and critical application performance monitoring.
Progent can give you access to programmers who can customize your Microsoft Business Solutions ERP, MRP, and accounting system applications to match your unique company requirements. Progentís Microsoft-certified consultants offer expertise in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management System. Progent also provides expert e-Commerce consulting services for safe, company-wide resource sharing as well as interfacing with Customer Relationship Management applications.
Progent's Wi-Fi consultants can assist you to deploy Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi networks of all sizes. Progent can help you to maintain and debug your current Cisco Wi-Fi environment or implement a smooth migration to Cisco's modern wireless controller solutions.
Progent can provide the guidance of a CRISC-certified risk management consultant to assist your company to plan and implement an enterprise risk management (ERM) solution following leading practices promoted by CRISC and geared to align with your organization's risk tolerance, business objectives, and budgetary guidelines.
Progent provides the help of Microsoft and Cisco-Certified IT support experts to offer customers affordable alternatives to help companies optimize the value of Microsoft and Cisco technology. For environments that range from remote offices to nationwide corporations, Progent's network consultants can assist you to enhance your information system's e-mail architecture, protection, availability, performance, and network administration.
Progent can provide the support of a certified consultant with expertise integrating technology from the major video conferencing/telepresence vendors including Cisco, Polycom, LifeSize and Radvision and can help your company to design, install, upgrade, or troubleshoot a telepresence environment that protects your investment and maximizes the business value of your information network. Progent also offers the services of network infrastructure engineers who can assist businesses of all sizes to build and maintain a network that provides the speed, reliability, protection, and expandability required to accommodate your video conferencing/telepresence environment.
Configuration Manager automates software deployment across multiple sites, simplifies compliance settings control, inventories network assets, guards against company data leakage, provides health monitoring, enables secure end-user self service, and delivers a single point of control for managing mixed-OS ecosystems running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud specialists can assist businesses of any size with any aspect of planning, implementing, operating and troubleshooting a System Center Configuration Manager deployment for local, cloud, or hybrid environments.
Progent's Microsoft certified consultants can show you how to design and implement an efficient in-place Exchange Server 2007 migration strategy that avoids network downtime, reduces ongoing service requirements, and makes your Exchange 2007 Server easy to manage. For complicated multi-server or multi-location upgrades, Progent offers the experience to complete your project quickly and economically. Progent's Exchange Server 2007 support, troubleshooting, and consulting services include expertise with the integration of outside vendor add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging implementations based on Microsoft Exchange 2007 Server.
Progent offers national remote technical support and consulting services for companies who operate networks based on variants of Linux or whose information systems include a combination of Linux platforms/Linux and Microsoft products. Online technical support offers maximum leverage for your information technology budget by extending client efficiency and shortening the time billed for network analysis and repair. Advanced online support technology and experienced technicians and consultants combine to enable Progent to solve the majority of network issues without squandering time and expense by going to your site. In most of cases your IT issues can be dealt with by telephone or via a combination of telephone help and online connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISSP premier security professionals to help with the toughest network problems.
Progent's Linux support services provide small businesses and software developers assistance with administering and supporting Linux systems that run with Microsoft-based technology. Progent offers your business contact with Linux consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of expertise provides you with a convenient one-stop source to help you create and manage a protected and reliable cross-platform connectivity and communications infrastructure that supports Linux and Microsoft coexistence by integrating MS Windows with leading Linux derivatives such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
Progent's CISSP-premier network security experts can help businesses of all sizes with any facet of IT security. Progent can implement cost-effective security solutions that guard a small office from advanced threats or Progent can design, deploy, and monitor a comprehensive security environment for hybrid networks that support onsite, online, and mobile clients accessing IT resources distributed across multiple physical sites and public and private clouds.
Microsoft Exchange and Macintosh workstations can co-exist efficiently. Progent's Apple and Microsoft premier consultants can help you set up Microsoft Entourage and Exchange so your Apple Macintosh users can work closely with teammates who run Microsoft Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac systems can coexist, enabling Mac users to get and send email, examine the Exchange global address list, import addresses, sync up appointments, and alert fellow workers to conferences with your Microsoft Exchange account. Progent will verify that your Exchange Server is properly configured and that LDAP and Outlook Web connectivity are working. Progent also offers customized onsite Entourage education.
System Center 2016 delivers important improvements in the management of hybrid cloud environments by offering comprehensive integration with Windows Server 2016, Windows 10 clients; unified management of heterogeneous networks that include Linux, Hyper-V and VMware; and better cloud support including tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting staff can provide advanced remote and onsite expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist your business to plan and install a new deployment of Microsoft System Center 2016, extend or tune an existing one, migrate smoothly from an earlier release of System Center, or debug your System Center environment.
For custom program development, Progent can provide software design consultants to write line-of-business software in areas such as eCommerce, web site design, Microsoft Dynamics products including Microsoft Dynamics GP, and custom management reports produced by Crystal Reports, Access Report, or FRx Reports. Progentís consultants can use Internet Information Services to build company-specific eCommerce applications based on Microsoft ASP.NET. In addition, Progent offers expertise in a broad array of custom software development platforms including SQL Server and Delphi. For custom e-Commerce programming, Progent also can provide specialists in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that embodies more than 25 years of experience assisting manufacturing and service companies to manage complex supply chains and streamline critical processes in order to get products to market quickly and meet customer commitments consistently. Progent can provide the skills of an ERP specialist with over two decades of experience working with the SyteLine/CloudSuite Industrial platform. Progent can provide remote or on-premises consulting that spans from occasional guidance to solution planning and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, application development, CPQ, web site integration, debugging, ETL, Excel and SQL integration, disaster recovery planning, and database administration.
Progent's Microsoft-certified consultants offer affordable online technical support and development services to assist your business to plan, implement, administer, and maintain SharePoint 2010 installations that can feature web sites able to function as intranets, extranets, document and media management tools, wikis, data warehouses, business information systems, enterprise search, Visio-driven workflows, and other utilities to support and improve teamwork. Progent can help you combine SharePoint 2010 with MS SQL Server and with other databases as well as with Microsoft's popular desktop programs including Office Excel, Word, Outlook, and Visio. Progent can help your business to upgrade from previous releases of SharePoint or adapt a mix of web technologies into a consolidated and easily managed SharePoint 2010 solution.
Cisco has developed an extensive array of routers that includes appliances built to provide the protection, bandwidth, and reliability demanded by organizations ranging from branch offices to worldwide enterprises and ISPs. Cisco routers include support for redundancy, transparent failthrough, and redundant power for improved reliability and network availability. Progent can help you choose and configure Cisco routers to establish a solid infrastructure for your IT system and to make it economical to expand as you add new users, open new offices, install new services, extend your network to clients and partners, and manage an increasingly mobile workforce. Progent offers expertise in a range of routers based on the Cisco IOS operating system, including the Cisco 800 series of small office VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 2900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, Cisco CRS Carrier Routing System for core Networks, as well as legacy 1700 and 2600 Routers.
Hyper-V 2016 incorporates key features first developed for and refined on Azure, among the world's largest public clouds. This pedigree dramatically improves the ability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises environments by enhancing data security, availability, expandability, manageability, reliability and recoverability. Progentís Microsoft-certified consultants can assist you to assess the advantages of Hyper-V 2016 for your business, configure pilot environments to confirm the ability of Hyper-V 2016 to run your critical workloads, plan an efficient network architecture for a cloud-based or hybrid deployment, create and carry out a smooth migration strategy, educate your IT management and technical support personnel, and deliver ongoing consulting and troubleshooting services to make sure that your Hyper-V 2016 investment gives you the highest possible business value.
Progent's SonicWall firewall experts can help you integrate, maintain, and update SonicWall firewall/VPN appliances including the current SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 2040 devices. Progent's CISM and GIAC-certified cybersecurity consultants can show you how to incorporate SonicWall firewalls into an end-to-end network protection plan and build security into your business practices.
Progentís Technical Response Center provides national extended hours remote help for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service engineers offer after-hours phone help and online secure computer connection to isolate and resolve network problems rapidly and economically. The scope of technical expertise represented by Progent's team of country-wide support engineers makes it possible to escalate even the toughest network issues to appropriate specialists as needed. For urgent issues, the Technical Response Center endeavors to answer your call for support in less than one hour.
Nagios and MRTG are useful, license-free monitoring utilities that operate under Linux and can be deployed to monitor UNIX environments, Microsoft Windows systems, or multi-OS environments in which the Linux OS and Microsoft Windows run side by side. Nagios lets network support engineers to monitor network services including SMTP, HTTP, FTP, and NNTP. MRTG permits you to track the traffic in and out of SNMP network appliances such as processors, routers, and switches. Progent's system integration consultants can assist you to use both these programs to tune and repair your system.
Progent's pricing model is to bill for online support and on-site visits by the minute. As a result, you are billed exclusively for delivered support. Progent does not impose a more expensive rate for off-hours or priority support, and inside California or in regions where Progent offers on-premises support, Progent does not charge for travel time except for urgent support where on-site work is less than four hours. Also, Progent imposes no initialization fee and asks no monthly commitment for support services delivered during regular working hours. Many service organizations demand substantial minimum payments or charge for every fifteen minutes or longer. Progent's small granularity avoids large bills for quick solutions so you won't be forced to allow less critical problems to stay unaddressed.
Progent's experts can provide Apple macOS and OS X users a variety of services including desktop support, Apple macOS and OS X expertise, Apple Mac integration with Windows networks, Microsoft Entourage and email help, network protection services, and custom education. Progent can assist businesses to migrate to macOS from Mac OS X or earlier editions of Apple OS X and Progent can offer expertise with Apple macOS and Mac OS X applications. Progent can also help you with Apple iPhone integration and Apple iPad management, or moving to Apple's iCloud services. For computer environments based solely on Mac OS X or for networks with a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the complexity of designing, integrating and maintaining a network infrastructure that is available, safe, fast and able to achieve your company's business goals.
Progent offers several essential kinds of Helpdesk support including Microsoft Helpdesk Outsourcing Services, Virtual Helpdesk Services, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft experts offers your customers instant access to a dependable support resource with years of experience delivering phone support and remote access repair for IT systems based on Microsoft products. Progent's focus is on giving the support Helpdesk a positive reputation as a key contributor to business productivity. Progent's goal is to resolve and not simply report problems.
Progent's webinar training classes provide small businesses the cost savings, ease, and flexibility of web-based seminars and the proven pedagogic methods of expert teachers who use the latest collaboration software to simulate live, participatory classes. Progent can provide webinar training for key desktop software including elements of Microsoft Office suite such as Excel, Word, PowerPoint, and Visio: Microsoft Dynamics accounting and management solutions such as MS Dynamics GP; plus additional leading desktop applications like Photoshop, Acrobat Writer, and Crystal Reports.
NetApp MetroCluster is a disaster recovery software suite that uses failover storage clustering along with synchronous replication to deliver rapid, zero RPO disaster recovery (DR) between sites that are as far as 185 miles (300km) away from one another. Progent's roster of seasoned network experts can help you to plan, deploy, manage, upgrade, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster environment that aligns with your functional needs and budget. Progent can ensure you adhere to leading practices for configuring your MetroCluster environment by delivering guidance with tasks like assigning disk pools, arranging aggregate layout, provisioning FlexVol volumes, setting up NetApp Snapshot, installing switches, implementing a tiebreaker, setting up a configuration replication network, and verifying your disaster recovery system to prove compliance with industry standards and government requirements.
Cisco's security and remote access solutions for small to mid-size businesses offer a complete range of easy-to-administer protection products to let you safeguard your wired and wireless information system. Cisco's Virtual Private Network product family includes routers and switches, firewalls, intrusion detection systems, and Virtual Private Network access concentrators. Progent's professional consulting staff includes field-proven engineers with Cisco Certified Internetwork Expert and CCNP qualifications who can help your company to select Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection solutions that fit best with your business objectives.
Progent's certified SQL Server developers and DBAs offer online consulting to help organizations of any size to build, manage, and troubleshoot applications based on the Microsoft SQL Server RDBMS platform and .NET architecture. Progent's SQL Server experts offer help with any element of the application life cycle in solutions that can include small business or departmental databases to N-tier VLDB applications and data warehousing.
Progentís Microsoft-certified consultants can help you to enhance your workstations from 32 bits to 64 bits. Progent can assist you to understand the risks and benefits of moving to 64-bit desktop processing, plan an efficient upgrade strategy that minimizes business interruptions, and deliver inexpensive, professional remote help to assist your company to install 64-bit desktop software and application software on your existing computers.
The knowledge and experience of Progent's certified Windows Server consulting team, with an average of more than 11 years of work in Microsoft technology, assures you success in selecting the version and set up of Windows 2003 Server that aligns most closely with your company's goals. Progent can also assist you with planning, installing, administering and supporting sophisticated IT applications powered by Microsoft Windows Server 2003, and can assist your migration from Windows 2000 Server or Microsoft Windows NT.
Progent has created several security service bundles designed to deliver larger corporations an objective and comprehensive network security assessment from a team of premier security engineers. All Progent's security evaluation bundles feature a suite of services including automated scans from within and from beyond the network firewall, expert analysis of scanned data by certified security engineers, production of a paper explaining the results, plus an interactive concise executive summary and an extensive interactive review for internal network engineers.
Microsoft Exchange and Macintosh workstations can co-exist efficiently. Progent's Mac and Microsoft premier consultants can help you set up Microsoft Entourage and Exchange so your Apple Macintosh users can collaborate with colleagues who run Microsoft Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Mac software can collaborate, allowing Mac users to get and send messages, examine the Exchange global address list, import addresses, sync up calendars, and alert fellow workers to conferences via your Microsoft Exchange account. Progent will make sure that your Exchange Server is appropriately configured and that WebDAV and Outlook Web Access are enabled. Progent also offers customized onsite Entourage education.
Progentís National Support Center provides nationwide remote assistance for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Certified support experts offer phone help and online secure computer connection to isolate and resolve network problems rapidly and economically. The breadth of technical experience represented by Progent's team of nationwide support professionals allows Progent to escalate even the most difficult problems to qualified specialists as required.
Progent's ProSight portfolio of managed IT services are geared to provide businesses who have small internal IT administration and support staffs with affordable help from enterprise-class management platforms and technical expertise. Advantages of Progent's ProSight line of managed IT services include predictable network maintenance expenses, smart automation of routine administrative processes, continual adoption of new technology, smooth transition from older technology to modern solutions, close alignment of information technology with strategic goals, access to seasoned IT consultants, and freeing up management to focus on business rather than fast-evolving computer technology.
Progentís Microsoft-certified experts can provide organizations of any size consulting, troubleshooting, and application development expertise for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise platform that uses web-based technology for intelligently connecting people, teams and data. SharePoint offers a central location for your workers or clients to access, organize, share and interact with relevant information, documents, and applications and to communicate with other people. SharePoint allows faster and more intelligent decisions, more effective sharing across teams and more economical business practices. Windows SharePoint Services connect employees, clients, workgroups and major tasks with the data theyíve developed in a way that makes data easy to find, download and apply. Progent's certified SharePoint experts can help your organization to maintain your current SharePoint solution or migrate to the latest release of SharePoint Server or to SharePoint Online.
Progent's Microsoft Certified professionals can provide world-class support for major deployments of Microsoft Exchange. Progent's consultants can show you how to plan multi-site Exchange installations or updates and can provide local personnel to help large companies with installations of Exchange Server in the or any area served by Progent's consultants.
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales activities such as listings, orders, payments, fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales processes, merchants can broaden their reach, lower their cost of sales, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and training so you can shorten development time and speed up your return on investment.