Henderson, NV Remote Support from World-class Computer Network Troubleshooting Consultants
Progent's computer network help services can provide your Henderson, NV company budget-friendly and reliable support from world-class information technology professionals. By providing IT support help when you need it, providing specialized knowledge for key applications, offering unique support such as automated network monitoring, and charging only for support you receive, Progent gives your Henderson, Nevada company an affordable solution for maximizing the profitability of small office networks. Whether you have an on-premises system, connect to cloud infrastructure, or manage a hybrid cloud/on-premises solution, Progent is the intelligent way for businesses and local governments to build and support a reliable and secure IT system and to benefit from fast availability of the experienced help ordinarily restricted to enterprises who can set up a large in-house IT organization.
For medium-size and enterprise companies, Progent can provide co-sourcing services to supplement the technical skills of your in-house IT service group. Co-sourcing can cut costs and minimize technical risks for major projects like software design and development, disaster recover/business continuity planning, network security audits, merging datacenters, or technology migrations.
Progent can in addition provide the services of certified experts to assist your business to design and implement your cloud strategy.
Primary Practice Areas Supported by Progent for Henderson, Nevada Office Networks
A Microsoft-certified Partner IT service company with a world-class group of Cisco CCIE networking consultants and Apple Computer certified engineers, Progent offers emergency assistance and low-cost remote consulting to Henderson, NV small businesses for a wide array of computer technologies such as:
Service Delivery Options for Henderson, Nevada Companies
Progent has a selection of alternatives for providing small and midsize companies with cost-effective computer services for troubleshooting, consulting, hosting services, and network administration. Progent's model for providing computer support is based on the Help Desk operational structure familiar to big IT organizations. Progent's Helpdesk Service Mechanism promotes fast support, comprehensive activity documentation, dependable follow-through, and strict cost monitoring for a range of IT service delivery modes that include online repairs, in-person support, top-level consulting, as well as server and application hosting.
Progent's Flat-rate Managed Services for Remote IT Management
- Remote Support
Progentís Technical Response Center offers emergency and scheduled online service for Windows, Linux, Apple, and Cisco-based environments in the U.S. and globally. Progent's certified support professionals can help clients to analyze and fix hardware and software problems without the cost or time loss of travel for onsite support visits. The experience of Progent's network consultants allows them to handle most network problems rapidly. For the toughest issues, Progent's breadth of knowledge makes it possible to escalate troubleshooting tasks to world-class specialists. Progent provides a streamlined, web-accessible signup process for first-time clients to address emergency network problems and Progent bills by the minute with zero sign-up charges or time minimums, so you pay only for the assistance you receive. Experts you can access online include Cisco-certified CCIE network engineers, Microsoft-qualified MCSE consultants, and GIAC-certified security engineers. Learn more information about Progent's remote network troubleshooting expertise.
- On-site Service
Progent offers on-site computer support for registered customers in larger cities in the United States. Progent's onsite service personnel can work in tandem with Progent's remote service experts to give small and midsize companies the ideal combination: onsite service professionals when you require them plus the remote expertise of Progent's seasoned staff of IT engineers, security specialists, and business application developers. The wait time for in-person service calls is typically less than 24 hours. Progent requires no start-up or retainer fee for becoming a Progent customer for on-premises service. Learn more details about how to register for Progent's onsite computer service.
- Help Desk Call Center
Progent's Helpdesk Services are intended for all companies who need prompt and dependable access to a professional Help Desk Call Center with efficient telephone assistance, online troubleshooting capability, and enough technical strength for all needed problem escalation. Since small and midsize companies usually have limited information technology funds and can provide little management attention for handling network support, Progent's Helpdesk Services could be the most cost-effective option to make sure that business computer systems are always up and running. Learn more details about Progent's Help Desk services.
- Consulting Expertise
Progent provides small companies affordable access to enterprise-class consultants who can deliver help with vital products and technologies including
- Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server and application expertise, Cisco network infrastructure, network protection engineering, high availability it system design, server virtualization strategies, plus integration, customization and training for small business applications including financials, operations, business analytics, sales automation, and office productivity packages. Progent can help with short-term projects including site relocations and major system migrations, longer term projects like business information software development and customization, relational database software development and DBA support, and web design, continuing services including Microsoft System Center 2012 Operations Manager support and Operations Manager 2016 consulting services for network monitoring and network administration, or urgent response such as disaster recovery and virus removal.
- Application Hosting
Progent offers hosting for critical business applications such as Exchange Server and MS SQL to provide small companies with higher levels of reliability, protection, and recoverability than is feasible using the class of in-house data center that is achievable for the majority of small companies. Because Progent utilizes the same data centers that support the gear of some of the world's largest information technology organizations, Progent can eliminate the cost of building and maintaining the infrastructure needed for enterprise-class cooling, electrical failover, and uninterruptible Internet access. For managed applications, Progent can also ensure that upgrades and revisions remain current, security and performance is constantly monitored, and systems and data files are consistently backed up and available for full and prompt recovery. Learn additional information concerning Progent's hosting services for Exchange and other critical applications.
- Private Cloud Hosting
Progent's Private Cloud hosting service provides comprehensive hosting for the entirety of a small company's servers in a setting that not only provides the top degree of availability and scalability but that is in addition easy for clients to migrate to another support provider or to bring in-house whenever your business situation warrants it. Progent's Private Cloud hosting is based on mature virtual server techniques that permit businesses with multi-vendor environments to save dramatically on the expense of capital equipment, infrastructure support, and IT management while achieving enterprise-class dependability and an unparalleled degree of vendor independence. Unlike ordinary Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting Service covers all server-centric software in a single centrally administered service, can support the mixed- platform and non- standardized environments typical of small businesses, and retains control of the licenses in the customer's hands so that moving to a different virtual system is quick, safe, and affordable. This eliminates becoming a captive to a single hosting provider while still providing all the savings associated with SaaS hosting services.
- Hybrid Cloud Planning and Integration Support
Progent offers advanced remote consulting to help businesses of any size connect their information networks with popular public clouds such as Microsoft Azure and Amazon AWS. Progent can assist you to plan and administer hybrid ecosystems that can include Windows and Linux operating systems and apps in either cloud-based systems or in hybrid architectures that utilize physical IT assets along with public clouds. To help you to incorporate cloud services with networks, Progent offers a range of cloud migration support services such as Office 365 integration solutions with on-premises Exchange deployments, Microsoft Azure design and integration consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has over 15 years of background providing advanced consulting services online, and Progent can help you complete your cloud migration initiatives on schedule and within your budget.
Progent's low-cost ProSight portfolio of network monitoring and management services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. Managed services available from Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior-based analysis tools to defend endpoint devices and servers and VMs against new malware assaults like ransomware and email phishing, which easily escape traditional signature-based AV products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a single platform to manage the entire malware attack lifecycle including protection, detection, containment, cleanup, and forensics. Top features include one-click rollback with Windows VSS and real-time system-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.
- ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
ProSight Enhanced Security Protection services offer economical multi-layer security for physical servers and VMs, desktops, smartphones, and Exchange Server. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and reacting to cyber threats from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alerts, endpoint management, and web filtering through cutting-edge tools incorporated within a single agent managed from a unified console. Progent's security and virtualization consultants can assist your business to design and implement a ProSight ESP environment that meets your company's unique needs and that helps you demonstrate compliance with government and industry data protection standards. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that require immediate action. Progent can also assist you to install and verify a backup and restore system like ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange email filtering.
- ProSight DPS: Managed Cloud Backup
ProSight Data Protection Services from Progent offer small and mid-sized businesses an affordable end-to-end service for reliable backup/disaster recovery (BDR). For a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup activities and allows fast recovery of critical data, apps and VMs that have become lost or damaged as a result of component breakdowns, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images/, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's backup and recovery consultants can deliver world-class support to configure ProSight Data Protection Services to be compliant with regulatory requirements such as HIPPA, FIRPA, and PCI and, whenever needed, can assist you to restore your critical information. Find out more about ProSight Data Protection Services Managed Cloud Backup and Recovery.
- ProSight WAN Watch: Infrastructure Management
Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized businesses to map, track, reconfigure and troubleshoot their connectivity appliances such as routers, firewalls, and load balancers plus servers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology maps are always current, captures and manages the configuration of virtually all devices on your network, monitors performance, and sends alerts when problems are detected. By automating complex network management processes, WAN Watch can knock hours off common chores like making network diagrams, reconfiguring your network, locating devices that require critical updates, or resolving performance bottlenecks. Find out more details about ProSight WAN Watch network infrastructure monitoring and management consulting.
- ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's email security solution that incorporates the services and infrastructure of leading data security vendors to deliver web-based control and world-class security for all your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's onsite gateway appliance adds a deeper layer of inspection for inbound email. For outbound email, the onsite gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter. Find out more about Progent's Email Guard spam filtering, virus blocking, content filtering and data loss protection.
- ProSight LAN Watch: Server and Desktop Monitoring and Management
ProSight LAN Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management techniques to keep your network running at peak levels by checking the health of critical assets that power your information system. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your specified IT staff and your Progent consultant so any potential problems can be resolved before they have a chance to disrupt your network Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.
- ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a secure Tier III data center on a fast virtual host set up and managed by Progent's IT support experts. With Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system software, and the apps. Since the environment is virtualized, it can be ported easily to a different hosting solution without a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not tied one hosting service. Learn more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, find and protect data related to your network infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be alerted about impending expirations of SSLs or warranties. By updating and organizing your IT infrastructure documentation, you can eliminate as much as half of time wasted trying to find critical information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether youíre making enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you need as soon as you need it. Find out more about Progent's ProSight IT Asset Management service.
Progent's ProSight Network Audits offer a fast and affordable alternative for small and mid-size organizations to obtain an objective evaluation of the overall health of their network. Based on some of the top remote monitoring and management tools available, and overseen by Progent's world-class team of information technology professionals, ProSight Network Audits show you how closely the deployment of your essential infrastructure devices adhere to leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI like a cleaner Active Directory system. Both also include a year of advanced remote network monitoring and management (RMM). Benefits can include simpler management, improved compliance with data security requirements, higher utilization of IT resources, faster problem resolution, more reliable backup and recovery, and higher availability. See more about ProSight Network Audits network infrastructure assessment.
Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a phone interview with a Progent backup/recovery expert. The fact-finding interview is intended to help evaluate your company's preparedness either to block or recover rapidly after an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to gather information about your existing antivirus tools and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow industry best practices to deploy a cost-effective security and backup environment that aligns with your company's requirements. For details, see The ProSight Ransomware Preparedness Report Service.
Why Progent Offers the Right Alternative for Henderson, Nevada Small Businesses
Progent's staff size, breadth of technical skill, and familiarity with enterprise IT support enable small and midsize businesses to sidestep the problems associated with over reliance on small support organizations or freelance engineers.
Working with Progent allows your business to:
- Avoid Excessive Reliance on Individual Support Consultants
For network services, small companies sometimes depend excessively on freelance engineers. Though individual service providers have lower overhead than larger IT service organizations and can typically charge nominally lower fees, individuals are occasionally unable to respond rapidly to urgent network problems. If a freelance consultant is busy with different client, ill, on vacation, or in class, the absence of replacement personnel may force your company to go without help during a crisis. As your small business grows, network downtime or difficulties with line-of-business programs become more costly. The money you believed you were conserving on a freelancer can be eaten up fast because of lower productivity. Also, when freelance engineers encounter unfamiliar technologies, the unavailability of a big engineering team to depend on for assistance forces them to learn with the meter running while your organization ends up with the costs for their ongoing training.
- Gain Access to Certified Professionals in Advanced Information Technology Issues
The majority of small service organizations or independent engineers specializing in small business IT consulting are capable of delivering connect-the-dots solutions but lack the seasoning to deal efficiently with complex IT configurations with mixed platforms, multiple sites, VoIP implementations, remote workers, interconnected financial and analytical software, eCommerce, and custom line-of-business software. Progent's background with global enterprises and Progent's extensive team of experts can benefit your company because big-company environments are by nature complex, integration problems require in-depth knowledge in numerous technical areas, and reaching a high degree of stability, availability, and protection requires enterprise-proven processes.
- Create a Firm Foundation for Growth
Small businesses typically start with a network cobbled together on a shoestring budget. Lacking a proper basis, a series of ad hoc fixes commonly get piled onto of a tenuous structure. As a business grows, stability and scalability issues can obstruct the success of the organization. Such networks need thorough assessment, intelligent strategic analysis, and broad-based experience to migrate to an IT infrastructure that can provide the solid basis to meet critical business needs and support future expansion.
- Team with Solution Providers, Not Product Resellers
Smaller businesses need guidance and education to navigate through an ever more complex array of technology alternatives offered for accelerating business growth and enhancing productivity. Businesses do not need an IT consultant or support firm that tries to promote a product. Progent eliminates conflicted motives by not reselling hardware and software. Progent provides services only. This allows Progent to match technical support with the genuine needs of customers. Mixing network support and product reselling can lead to a situation where the recommended solution is based on a predetermined vendor instead of being driven by the actual needs of a customer.
How to Contact Progent
If your Henderson, Nevada business needs to contact Progent to ask about network outsourcing, consulting, or technical support services, phone 800-993-9400 or refer to Contact Progent.
Immediate Online Network Help
For fast online technical support, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).