Immediate, Low-cost Online Network Support for Henderson, Nevada Small Companies
For over twenty years, Progent has focused on providing world-class IT support to customers who have small-business IT budgets. Progent has built a unique support solution that includes a cost-effective, seamless virtual office network, custom online repair tools, a large team of engineers accredited in a wide array of technical practice areas, a Call Center operational structure that promotes responsiveness and ensures follow-up, a worldwide team of on-line troubleshooting experts, on-site support options for the majority of most zip codes in the U.S., and a company ethos committed to resolving network issues in the shortest time and at the least cost to clients.
For mid-size and large companies, Progent offers co-sourcing services to add to the subject matter expertise of your internal network service group. This can save money and minimize technical risks for big projects such as software programming, business continuity planning, network security audits, merging datacenters, or software migrations.
Progent can also provide the services of accredited consultants to assist your business to plan and implement a sensible cloud computing strategy.
Primary Practice Areas Supported by Progent for Henderson, Nevada Business Networks
A Microsoft-certified Partner IT service company that maintains a large group of Cisco Premier CCIE network infrastructure experts and Apple Computer accredited consultants, Progent offers emergency assistance and affordable remote consulting to Henderson, NV businesses for a broad array of computer technologies such as:
Support Delivery Alternatives Available for Henderson, Nevada Companies
Progent has a variety of options for providing small and midsize businesses and local governments with affordable IT services for troubleshooting, consulting, hosting services, and network management outsourcing. Progent's model for providing computer support services is built on the Call Center operational structure familiar to big IT groups. Progent's Helpdesk Service Model ensures rapid support, comprehensive service records, dependable follow-through, and tight expense control for an array of network service delivery alternatives that include online repairs, onsite support, top-level consulting, plus server hosting.
Progent's Fixed-price Managed Services for Remote IT Management
- Online Service
Progentís Technical Response Center (TRC) offers emergency and scheduled remote service for Windows, Linux, Apple Mac, and Cisco-based systems in the United States and globally. Progent's seasoned service professionals can help customers to analyze and fix hardware and software problems without the cost or time loss of in-person support visits. The background of Progent's IT consultants allows them to handle most IT problems rapidly. For complex problems, Progent's breadth of knowledge makes it possible to escalate support calls to world-class subject matter experts. Progent provides a convenient, web-based signup procedure for first-time clients to address urgent situations and Progent bills per minute with zero startup charges or time minimums, so you pay only for the assistance you receive. Specialists available remotely include Cisco-premier CCIEs, Microsoft-Certified MCSEs, and CISM-certified security professionals. Learn additional information about Progent's online computer troubleshooting services.
- Onsite Support
Progent provides on-site technical assistance for signed-up clients in larger cities in the U.S. Progent's on-site support personnel can work in conjunction with Progent's online support engineers to deliver small and midsize businesses the best of both worlds: in-person service professionals when you require them plus the on-line expertise of Progent's seasoned staff of IT consultants, security specialists, and business software developers. The response time for on-site service calls is usually less than 24 hours. Progent requires no sign-up or retainer charge for registering as a Progent client for on-premises support. Learn more about how and why to sign up for Progent's in-person network support.
- Phone Support
Progent's Helpdesk Services are intended for small and midsize companies who need fast and reliable support from a professional Help Desk with effective phone support, remote repair capability, and sufficient technical strength for full problem escalation. Since smaller companies typically have tight information technology budgets and can spare scant executive attention for handling network support, Progent's Help Desk Call Center Services can be the most cost-effective option to ensure that business computer systems are always productive. Learn more details concerning Progent's Helpdesk outsourcing services.
- Consulting Services
Progent offers small and midsize businesses affordable access to world-class consultants who can provide help with vital technologies including
- Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server expertise, Cisco network design, company-wide network security engineering, fault tolerant it system design, virtual server strategies, plus integration, programming and training for small business applications including financials, ERP and MRP, management reporting, CRM, and productivity software. Progent can provide assistance with one-shot projects including site moves and massive system upgrades, extended projects such as management analytics application programming and support, relational database software programming and administration services, and web development, on-going services such as System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting for network health monitoring and network administration, or emergency services like data restoration and virus cleanup.
- Application Server Hosting
Progent offers hosting for vital business applications like Microsoft Exchange Server and Microsoft SQL to provide small and midsize companies with greater levels of availability, protection, and performance than is feasible using the type of on-site data center that is practical for the majority of small businesses. Because Progent uses the same data centers that support the equipment of many of the world's biggest IT organizations, Progent can save you the expense of creating and managing the infrastructure needed for enterprise-class cooling, electrical backup, and uninterruptible Internet connectivity. For managed applications, Progent can also ensure that upgrades and service packs remain updated, security and performance is constantly monitored, and systems are consistently archived and available for complete and rapid recovery. Find out more about Progent's hosting services for Microsoft Exchange Server and other critical applications.
- Private Cloud Hosting Services
Progent's Private Cloud hosting service offers full hosting for all of a small organization's servers in a setting that not only delivers the highest degree of availability and expandability but that is in addition convenient for clients to transfer to another support firm or to move in-house whenever your circumstance calls for it. Progent's Private Cloud hosting service is built around mature virtual server techniques that allow companies with mixed environments to benefit dramatically on the expense of hardware, system support, and IT administration while achieving world-class availability and an unparalleled degree of vendor independence. Unlike conventional Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting Service encompasses all server-centric applications in one centrally managed package, can handle the multi- OS and non- standardized environments common with small companies, and retains control of the software in the client's hands so that moving to a new virtualized host is quick, safe, and affordable. This avoids becoming a captive to a single hosting provider while still providing all the economies associated with ASP and SaaS hosting services.
- Hybrid Cloud Migration Consulting Services
Progent offers expert online consulting to help companies of all sizes integrate their networks with popular public cloud platforms including Microsoft Azure and Amazon AWS. Progent can assist you to plan and administer cost-effective environments that can include Windows and Linux systems and apps in both cloud-based solutions or in hybrid architectures that seamlessly combine local IT assets along with cloud services. To help you to incorporate cloud services with networks, Progent offers a variety of cloud integration services such as Office 365 integration solutions with on-premises Exchange, Microsoft Azure design and deployment consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has over 15 years of experience delivering high-level consulting services online, and Progent can make sure you successfully carry out your cloud migration projects quickly and within your budget.
Progent's low-cost ProSight suite of managed services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance. ProSight managed services available from Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior analysis technology to guard endpoints and physical and virtual servers against new malware assaults like ransomware and email phishing, which easily escape traditional signature-based AV tools. ProSight ASM safeguards on-premises and cloud-based resources and provides a single platform to address the entire malware attack progression including blocking, identification, mitigation, remediation, and post-attack forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.
- ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection managed services deliver affordable multi-layer protection for physical servers and virtual machines, workstations, smartphones, and Exchange email. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP delivers firewall protection, intrusion alarms, device management, and web filtering through cutting-edge tools incorporated within one agent accessible from a single control. Progent's data protection and virtualization experts can help you to design and implement a ProSight ESP environment that addresses your organization's unique needs and that allows you achieve and demonstrate compliance with government and industry information security regulations. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that require urgent attention. Progent's consultants can also help your company to set up and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange email filtering.
- ProSight DPS: Managed Cloud Backup and Recovery
ProSight Data Protection Services provide small and medium-sized businesses a low cost end-to-end solution for secure backup/disaster recovery. Available at a low monthly rate, ProSight Data Protection Services automates and monitors your backup processes and enables fast recovery of vital data, applications and virtual machines that have become lost or corrupted due to component breakdowns, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's backup and recovery consultants can provide advanced expertise to set up ProSight DPS to be compliant with government and industry regulatory standards like HIPPA, FIRPA, and PCI and, when needed, can assist you to restore your critical information. Find out more about ProSight Data Protection Services Managed Backup and Recovery.
- ProSight WAN Watch: Infrastructure Management
ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to map out, monitor, optimize and troubleshoot their networking hardware like routers and switches, firewalls, and load balancers plus servers, printers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network diagrams are kept updated, captures and displays the configuration information of almost all devices connected to your network, tracks performance, and sends alerts when problems are discovered. By automating complex management activities, ProSight WAN Watch can knock hours off ordinary chores like making network diagrams, expanding your network, finding appliances that need important software patches, or isolating performance bottlenecks. Learn more details about ProSight WAN Watch network infrastructure monitoring and management services.
- ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's email filtering and encryption platform that uses the technology of top information security vendors to provide centralized control and comprehensive protection for your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer serves as a first line of defense and blocks most threats from making it to your security perimeter. This reduces your vulnerability to external threats and conserves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device provides a further level of inspection for inbound email. For outgoing email, the onsite gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also assist Exchange Server to track and safeguard internal email that originates and ends within your security perimeter. Learn more about Progent's Email Guard spam filtering, virus blocking, content filtering and data loss protection.
- ProSight LAN Watch: Server and Endpoint Monitoring
ProSight LAN Watch is Progentís server and desktop monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your IT system operating efficiently by checking the health of vital computers that drive your information system. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your specified IT management personnel and your Progent engineering consultant so all potential problems can be resolved before they can disrupt productivity Learn more about ProSight LAN Watch server and desktop monitoring services.
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a protected Tier III data center on a high-performance virtual machine host configured and maintained by Progent's network support professionals. With the ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system software, and the applications. Since the system is virtualized, it can be moved easily to an alternate hosting solution without a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Learn more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, find and protect information about your IT infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be warned automatically about impending expirations of SSLs or domains. By cleaning up and organizing your IT documentation, you can eliminate as much as 50% of time wasted trying to find critical information about your network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents related to managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether youíre planning improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you need as soon as you need it. Find out more about ProSight IT Asset Management service.
Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size organizations to obtain an unbiased evaluation of the overall health of their information system. Powered by some of the leading remote monitoring and management platforms available, and overseen by Progent's certified group of IT professionals, ProSight Network Audits help you see how closely the configuration of your core network devices conform to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI like a more manageable Active Directory (AD) system. Both versions also include a year of cutting-edge remote network monitoring and management. Benefits can include lower-cost management, improved compliance with government and industry security requirements, higher utilization of IT resources, faster problem resolution, more reliable backup and recovery, and increased uptime. See more about Progent's ProSight Network Audits network infrastructure assessment.
Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a brief phone interview with a Progent backup/recovery expert. The fact-finding interview is designed to help assess your organization's preparedness either to block or recover quickly after an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you personally to collect information concerning your current antivirus tools and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow industry best practices to deploy a cost-effective security and backup/recovery environment that aligns with your business requirements. For more information, visit Progent's ProSight Ransomware Preparedness Report.
Why Progent Is the Smart Alternative for Henderson, Nevada Small Businesses
Progent's staff size, breadth of information technology expertise, and familiarity with enterprise network consulting allow small and midsize businesses to sidestep the pitfalls associated with excessive reliance on small service firms or freelance consultants.
Working with Progent enables your small business to:
- Avoid Over Dependence on Freelance Consultants
For IT support, small businesses often rely excessively on individual engineers. Though individual service engineers have lower expenses than larger support organizations and can typically charge nominally smaller rates, individuals are frequently unable to respond quickly to critical problems. If a freelance consultant is busy with different customer, sick, on vacation, or in training, the lack of backup staff may force your company to wait for help during a crisis. As your small business grows, system downtime or difficulties with line-of-business programs get more expensive. The money you believed you were conserving on a freelancer can be eaten up fast because of lost productivity. Also, when independent engineers confront new problems, the unavailability of a large consulting group to rely on for assistance forces them to learn on the job while your organization ends up footing the bill for their continuing education.
- Gain Access to Experts in Sophisticated IT Issues
The majority of smaller service firms or freelance engineers specializing in small business network support may excel at delivering routine fixes but don't have the experience to work cost-effectively with complex IT configurations with mixed operating systems, multiple offices, VoIP systems, remote clients, integrated accounting and analytical applications, eCommerce, and custom line-of-business applications. Progent's experience with worldwide companies and Progent's extensive group of experts can be valuable to your small business because big-company networks are characteristically complex, support issues require thorough understanding of in numerous technical disciplines, and reaching a high level of stability, reliability, and protection requires industry-proven processes.
- Create a Firm Basis for Seamless Growth
Small businesses typically start with a network implemented on a tight budget. Without a solid basis, a series of ad hoc fixes commonly get thrown on top of a tenuous structure. As a company evolves, stability and scalability issues can undermine the success of the business. Such environments require thorough evaluation, smart business analysis, and broad-based expertise to upgrade to an IT environment that will provide the reliable basis to meet current business requirements and ease future expansion.
- Team with Solution Finders, Not Resellers
Small companies need guidance and education to navigate through an ever more complex maze of technology options offered for enabling business growth and enhancing productivity. Businesses do not need a network engineer or support firm that tries to promote products. Progent eliminates conflicted motives by not reselling any products. Progent sells services and expertise only. This allows Progent to match consulting services with the genuine interests of customers. Combining network consulting and product selling can result in a situation where the recommended solution is built around a preselected technology instead of being driven by the true needs of a customer.
If your Henderson, Nevada company wants to get in touch with Progent to find out about IT outsourcing, consulting, or tech support, call 800-993-9400 or refer to Contact Progent.
Fast Online Network Assistance
For fast remote technical support, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).