To provide economical network services for small companies, Progent has developed comprehensive IT outsourcing plans that give small businesses quick access to network expertise without requiring you to recruit, educate, and manage a large full-time computer support staff. Progentís IT outsourcing services offer you an economical alternative for creating a protected and reliable environment for your favorite Microsoft Windows business productivity products including Microsoft Office XP and Office 2003.
Progent's network consultants can assist your company to streamline desktop change and update management by providing support for administration tools that include System Center Configuration Manager, SMS 2003, and WSUS.
Progent's Cisco CCIE-certified IP phone and video IP phone consultants can assist your business to integrate, maintain, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent can provide support for all versions of Cisco's IP phones from legacy VoIP products to the latest media phones. Progent's consultants can also help you to integrate your IP phones with Unified CM, previously named CallManager, or with Unified CM Express (CME) to build a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified CM apps such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact center. Progent's consultants can deliver support with all aspects of Cisco IP Phone integration including designing dial plans, setting up SIP trunking, installing ISR G2 routers with CUBE internetworking capability, and designing UCS server failover and Cisco Survivable Remote Site Telephony solutions for survivability.
If you have a company IT system with 10 to 50 desktop clients, Progent's IT outsourcing services save your company from over-reliance on single independent service provider while giving you affordable and reliable access to high-quality technical expertise. By delivering network support service when you require it, providing specialized knowledge for critical technologies, delivering unique services such as 24x7 server monitoring, and billing only for services you receive, Progent offers you an affordable way for maximizing the productivity of your small business network. Progent is the intelligent way for small businesses to build and support a reliable and safe information system and to have quick access to the skilled help ordinarily available only to businesses who can afford a sizeable internal IT organization.
Progent's Microsoft certified consultants can help you design and implement an efficient in-place Microsoft Exchange 2003 migration plan that avoids network downtime, simplifies ongoing support requirements, and makes your Microsoft Exchange 2003 Server easy to administer. For complex multiple server or multi-site migrations, Progent offers the knowledge and experience to finish your project rapidly and economically. Progent's Microsoft Exchange Server 2003 support, repair, and consulting offerings include expertise with the configuration of outside vendor add-ons to Exchange Server 2003 that are best aligned to your business needs.
Widows Server 2012 R2 Hyper-V advances the power of server virtualization in important areas including multitenancy, agile network infrastructure, cloud readiness, scalability and performance, and high availability. Progent's Microsoft-certified consulting experts can help your business to take advantage of Windows Server 2012 R2 Hyper-V to install and manage virtual servers to cut network expenses and improve productivity.
Microsoft allows you to create transparent hybrid networks that combine Office 365 and on-premises Exchange deployments. This allows you to have some Exchange mailboxes hosted at your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can help you with any phase of designing, integrating and troubleshooting your hybrid Exchange Online solution. Progent's Exchange specialists can deliver as-needed support to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange solution is completed on schedule and within budget.
In addition to providing access to Microsoft Dynamics GP (Great Plains) specialists, Progent can provide consultants experienced in Dynamics AX (Axapta), Dynamics NAV (Navision), Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent offers software development, troubleshooting, administration help, migration assistance, and one-on-one or group online training classes tailored to address your specific needs. Progent's experts also can help you integrate and support a secure, reliable server and communications foundation to run your ERP, MRP and accounting applications.
ProSight LAN Watch is Progentís server and endpoint monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to help keep your network operating at peak levels by tracking the health of vital assets that power your information system. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your designated IT staff and your assigned Progent engineering consultant so that all potential problems can be resolved before they have a chance to impact productivity.
Progent can provide the services of an accredited engineer with an extensive background deploying technology from the leading telepresence providers including Cisco/Tandberg, Polycom, LifeSize and Radvision and can help your company to design, configure, upgrade, or troubleshoot a video conferencing environment that preserves your current investment and optimizes the strategic value of your IT system. Progent can also provide the services of network infrastructure consultants who can help businesses of any size to build and maintain a network that delivers the performance, reliability, security, and scalability required to accommodate your telepresence environment.
Progentís Microsoft certified experts provide small and mid-size companies world-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables you to deliver important applications quickly and reliably to appropriate users, lower software expense and stay compliant by determining usage profiles, enhance Windows security by improving your knowledge of weak points and by installing targeted patches, manage your mobile workforce through accepted standards independent of connection or location, and reduce operational costs by efficiently exploiting the management functions incorporated into Windows. Progentís SMS consulting professionals can show you how to use SMS effectively for automated software and application installation, security patch control, and asset tracking management including software and hardware inventory.
E-Mail Guard represents a complete solution for defending against spam and viruses. E-Mail Guard addresses the security and administration of corporate email by offering continually updated spam and virus blocking, policy administration, content filtering, and defense against email-based DHA and DDoS attacks. E-Mail Guard also features monitoring, management and reporting utilities as well as outgoing email testing to help you fix your email environment and specify and enforce company email policy.
Our compensation model is built on contribution, so similar to working as a freelance contractor, your earnings are directly tied to your generated revenue. Certain Progent consultants stress lifestyle issues and choose to consult at an easy pace, using our flexible schedule to pursue personal enthusiasms such as mountain biking, motorcycle racing, snow boarding, fishing, travel, or sharing free time with family and acquaintances. Other consultants use the opportunity to make big bucks via hard effort and long hours. Progent completely encourages both sides of the spectrum plus everything in the middle.
Progent's Microsoft certified consultants can assist you to test Windows 7 to verify application compatibility and to determine its speed and stability working with your applications. Progent can also help you to estimate the potential strategic advantages of moving to Microsoft Windows 7. If you decide that Windows 7 makes sense for your business strategy, Progent can assist your IT organization to design and implement a smooth deployment of Windows 7 from a an older version of Windows.
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Progent's company culture will allow you to become a better consulting professional by improving your information technology skills and boosting the loyalty of your customers. Progent makes good on this promise by recruiting the best professional talent for you to operate with, offering a state-of-the-art system infrastructure, using specialized software utilities to enable the maximum level of support, and by streamlining our operational models for attracting and retaining customers.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes next generation behavior machine learning technology to defend endpoint devices as well as physical and virtual servers against modern malware assaults like ransomware and email phishing, which easily get by traditional signature-matching AV products. ProSight ASM safeguards local and cloud resources and provides a single platform to manage the complete malware attack lifecycle including blocking, identification, containment, cleanup, and forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new attacks.
Cisco's security and remote connectivity solutions for small to medium sized businesses offer a complete array of manageable security hardware and software to help you safeguard your wired and wireless information system. Cisco's VPN product family includes routers and switches, firewalls, intrusion detection systems, and Virtual Private Network access concentrators. Progent's expert consulting staff includes experienced engineers with Cisco Certified Internetwork Expert and CCNP qualifications who can help your company to select Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection technologies that fit best with your corporate goals.
Progent offers economical remote support from engineers skilled in a broad array of products and technologies that provide solutions for protecting Windows, Apple Mac, and Linux/UNIX physical and virtual servers and workstations as well as notebooks and smartphones. Progent offers expertise for all major backup platforms including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Backup, Mozy, Retrospect for Macintosh, Time Machine, VMware Data Recovery, and FLARs. Progent's consultants can help your company to implement, upgrade, or maintain backup solutions for a variety of environments including on-premises, edge to datacenter, cloud-based, or hybrid.
Progentís certified experts provide small and medium size businesses enterprise-level consulting services for Microsoft Systems Management Server and Configuration Manager 2007, Microsoft's solutions for update and deployment automation. System Center Configuration Manager 2007 is the new name for the change management solution formerly known as SMS Server. System Center Configuration Manager 2007 provides a range of enhancements to SMS Server 2003 such as comprehensive automation, built-in Vista Windows Server 2008 awareness, NAP security support, and device driver management. Progentís certified consulting professionals can show you how to use SMS 2003 or System Center Configuration Manager economically for automated operating system and application software installation, security patch control, application metering, and licensing reconciliation. Progent's consultants can also assist your company to move efficiently from SMS Server 2003 to System Center Configuration Manager 2007.
Progent provide organizations of any size world-class network online or on-premises consulting services for information systems powered by Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier network consulting experts also can provide security consulting for companies ranging from the small office to the worldwide enterprise.
Cisco's Small Business 100, 300 and 500 family of wireless access points are Linux-powered units designed as entry-level wireless solutions for light workloads. Progent's Cisco CCIE-certified wireless network consultants offer remote or on-premises configuration and debugging services to assist your organization to plan, implement, update, tune, manage and debug Cisco Small Business Wi-Fi AP environments of any scale or topology.
Microsoft SQL Server 2005 delivers indispensable, familiar tools to IT professionals as well as to information workers, lessening the difficulty of designing, integrating, managing, and using enterprise data and analytical applications on platforms ranging from mobile devices to enterprise information systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 call for an IT consultant with real-world expertise and wide knowledge in designing and deploying information-based, comprehensive business IT solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft technology, ensures you success in designing, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.
Progent provides a selection of IT service bundles for small organizations. These IT outsourcing and network monitoring solutions are based on the proactive problem handling abilities of Operations Manager 2007, a state-of-the-art server and IT support software platform that tracks the availability, performance, and safety of your network and isolates incipient troubles before they can bring down your system. With Progent's economically priced IT support packages, small organizations can choose a simple co-sourcing service program built around Operations Manager with network monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution.
If you are producing UNIX or Linux applications in an environment that has Microsoft Windows-based servers, PCs, and office productivity products, Progent can provide comprehensive network support outsourcing that allows you to concentrate on your area of strategic expertise while avoiding the constant distraction of managing your company information system. Through the use of smart server monitoring and by delivering online and on-site assistance when your company needs it, Progent represents an affordable way for maintaining an information network that features excellent availability, security, and performance. Progent's developer support offerings include full-service it outsourcing, virtual infrastructure, remote and in-person service and troubleshooting, network monitoring services, and Contact Center services.
Microsoft supports seamless hybrid ecosystems that integrate Office 365 Exchange Online and local Exchange systems. This permits you to have specific mailboxes located on your physical datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consulting team can help your organization with any facet of planning, implementing and troubleshooting your hybrid Exchange Online solution. Progent's Exchange consultants can provide as-needed support to help you through challenging technical issues and also offer comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is completed on schedule and within budget.
Years of background with Microsoft's email products makes Progent one of the most qualified computer support firms in California for integrating messaging solutions based on Exchange Server 2000. Progent is expert in helping small organizations derive all the benefits of Exchange Server under common scenarios including upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 Email system, and outsourcing your Microsoft Exchange Server management.
Progent offers the support of a senior consultant with extensive hands-on experience installing, managing, and enhancing video conferencing systems from leading vendors including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your in-house network support team, your ISP, and your video conferencing technology supplier to help your company increase the business value of your video conferencing ecosystem.
Progent's short-term staff augmentation services enable you to meet the need for network professionals without incurring the costs and hassle associated with vetting and hiring reliable technical workers and without adding to your full-time workforce.
Progentís Wireless Site Survey assists you to design and implement a WiFi network adapted to your facilities, providing your business a WLAN that delivers the reception, speed, load-handling capability, Quality of Service, security, and roaming ability your business requires. Progent's Wireless Site Survey services are available either as an affordable online service or as a more comprehensive on-premises service.
Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small company's servers in an environment that gives the maximum degree of availability and scalability and is in addition easy to transfer to any data center. ProSight Virtual Hosting services are built upon mature virtualization architectures that enable small companies with multi- platform environments to economize dramatically on the costs of capital investments, system maintenance, and network management while achieving world-class reliability and an unmatched level of vendor independence.
Cisco's Meraki family of switches are designed for environments ranging from small branches to large campuses. Progent's Cisco-certified CCIE consultants can provide affordable online consulting expertise to assist your company to design and deploy a productive network architecture that incorporates Meraki switches, streamline network administration with Meraki's cloud-based management tools, configure policies to ensure compliance, develop and validate a disaster preparedness strategy, and resolve technical issues associated with any facet of your Meraki deployment. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to create a unified networking infrastructure.
Progent's Microsoft-certified professionals can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, develop test systems and rollout plans, optimize your infrastructure for on-premises, multi-location, cloud-based, and partial-cloud datacenters, train your IT management team, create a corporate-wide security plan, streamline network management, assist with application development, and build and test a DR/BC plan.
Progent offers nationwide remote help and consulting services for businesses who operate networks powered by versions of Linux or whose information systems feature a combination of Linux platforms/Linux and Microsoft Windows products. Remote technical support provides maximum leverage for your information technology budget by protecting client efficiency and limiting the hours charged for network analysis and repair. Advanced online access tools and experienced technicians and consultants allow Progent to handle most network issues without wasting time and expense by going to your location. In most of cases your network problems can be dealt with over the phone or through a mix of phone help and online network analysis. Progent can offer the services of Cisco CCIE network engineers and CISSP certified security professionals to assist you with the most challenging system issues.
Progentís Wireless Site Survey makes it easy to plan and implement a WiFi network optimized for your facilities, offering you a WLAN that has the reception, performance, load-handling capability, QoS, security, and roaming capability your company requires. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more detailed onsite service.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's Microsoft Premier engineers can provide expert consulting for corporate-wide deployments of Microsoft Exchange 2007. Progent's consultants can help you plan multi-location Exchange installations or updates and can provide onsite technicians to assist enterprises with installations of Exchange Server 2007 in the or any area covered by Progent's consultants.
Progent is among the most experienced IT support firms for integrating email solutions powered by Exchange 2000 Server. Progent specializes in helping small and mid-size companies get the full benefits of Exchange Server 2000 under common scenarios including upgrading from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and outsourcing your Exchange 2000 Server support.
Progent's Linux consulting experts provide small and mid-size businesses and software developers assistance with managing and maintaining Linux computers that operate with Microsoft-based networks. Progent can give your business contact with Linux consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISSP credentials. This broad range of expertise provides you with a convenient one-stop consulting firm to help you build and maintain a protected and reliable cross-platform network and communications infrastructure that supports Linux and Microsoft coexistence by combining Windows with major Linux derivatives such as RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Remote continuous network monitoring, automated alarms, and actionable reports are crucial to maintaining the health of your IT system and avoiding unnecessary and expensive disruptions. Remote Monitoring and Management (RMM) solutions have advanced so far that businesses of any size can get a degree of network stability that was once limited to large enterprises. Progent offers several Remote Monitoring and Management (RMM) options available as low-cost service packages created to help your company to identify and fix a an array of IT network issues before they can hurt your business.
Nexus series switches are designed to provide the performance, scale, resilience, virtualization support, density, data protection and manageability required to function as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch consultants can provide remote and on-premises consulting services to assist you to design an efficient network topology, set up pilot systems to confirm your switching solution, deploy Nexus switches, define and enforce appropriate policies, run security vulnerability evaluations, set up advanced monitoring, consolidate resources through virtualization, analyze and repair switching and routing problems, maximize system performance, perform capacity planning, and take advantage of the advanced zero-downtime features incorporated into Nexus switches. Progent's consultants can also help you to upgrade non-disruptively from outdated Nexus models or Cisco Catalyst switches to up-to-date Nexus platforms.
Progentís IT outsourcing services offer economical computer support for small businesses. Whether it involves designing network infrastructure, setting up an internal Help Desk or using an outside one, deploying an updated e-mail system, monitoring your network, or building an on-line eCommerce application, outsourcing your network engineering services can reduce expenses and eliminate risks, allowing network support budgets to increase in a more linear and controlled manner than is feasible by assembling a bulky, all-purpose internal network support organization. Progentís Outsourcing White Paper and flyers explain how Progent can help you create a protected and robust system foundation for your critical business software based on Windows such as Office XP, Office 2003, and Microsoft Office 2000.
Progent can assist you to plan and execute a smooth migration from a UNIX-powered information environment to a network powered by Microsoft Windows and suited for supporting Microsoft's familiar office productivity suites, business applications, and software development tools. Progent's UNIX, Windows and Cisco engineers and application experts can help you preserve your information and minimize productivity discontinuity by designing an efficient transition plan that preserves your current assets in UNIX application and technology. UNIX-to-Windows transition support expertise offered by Progent include evaluation of current environment, transition planning and validation, Microsoft Exchange migration support, information and application migration, and processor and storage system transition and consolidation.
Progent's Citrix-authorized consultants can assist you to evaluate the strategic benefits of XenServer and additional Citrix platforms, and can help your IT organization to plan, test, execute, troubleshoot, and maintain a XenServer solution. Progent can also analyze your current Citrix technology deployment and show you how to enhance consolidation, responsiveness, security and compliance, uptime, and disaster recovery.
If your office computer system mixes Sun Solaris technology with Windows, Progent can assist you to integrate your IT resources into a cohesive network that permits all your OS platforms to run side by side for simple administration, seamless information exchange, high reliability, superior performance, and strong security. Progent's Sun Solaris and Windows coexistence support services include IT infrastructure integration and support, consulting for Windows services for UNIX, online network monitoring and administration, remote technical help and troubleshooting, on-site technical support, and Helpdesk outsourcing.
Small to mid-sized businesses can now enjoy all the benefits of System Center Operations Manager 2007 and in addition have quick access to Progentís Microsoft and Cisco Premier IT support professionals. With Progent's economically priced network support programs, small organizations can choose a basic System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing package. Progent supports Operations Manager 2007 to offer small business information systems enterprise-class reliability, security, and productivity.
System Center Configuration Manager automates application and device provisioning across multiple sites, streamlines security and compliance settings control, keeps track of network resources, protects against corporate data leakage, provides network health reporting, enables secure end-user self service, and delivers a single control mechanism for managing mixed-operating system networks based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Azure cloud integration experts can assist you with any aspect of planning, implementing, operating and troubleshooting a SCCM deployment for on-premises, cloud-based, or hybrid environments.
Progent is structured to provide in-depth online support for all major technologies associated with small company information networks and offers an array of vital, as-needed support services such as a temporary CIO to offer advanced planning and negotiating capability, a Technical Response Center for help desk support, proactive remote monitoring, spam/virus filtering as an outside-the-firewall service, best-practices project management help for major initiatives like office relocations oroperating system migrations, Cisco-certified consultants for designing high-performance and robust infrastructure, security specialists to verify data safety and regulatory compliance, disaster recovery experts to create business continuity plans, and software developers to write, enhance, or repair mission-critical application programs.
Progent delivered a wireless networking environment that allowed a school to increase productivity and avoid the ongoing expense of a dedicated wireline connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is intended for interfacing separate locations up to 2.5 miles apart and can reach even longer ranges. This wireless solution offered better performance and dependability than recourse to amplifying the 802.11b wireless connection, and since it utilizes the 5.8Ghz spectrum it offered immunity to local interference.
Progent can assist small businesses to move all or part of their computing infrastructure to Microsoft Azure. This can simplify IT management and reduce hardware investments. Azure offers a wealth of public cloud services and Progent can help you to understand the benefits and restrictions of various cloud computing architectures supported by Azure. Progent can show you how to manage cloud-based or hybrid cloud and local applications and resources and make sure you sidestep the typical errors small organizations make when migrating to the cloud. Progent can show you how to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also show you how to prepare firewalls and IPsec VPN tunnels and also to manage Apple iOS devices and Google Android smartphones and tablets.
Progent's Microsoft-certified engineers can provide affordable online technical support and development services to help your business to design, deploy, manage, and troubleshoot Microsoft SharePoint 2010 environments that can include web pages that can function as intranets, extranets, document management tools, wikis, data marts, business information systems, enterprise-wide search, workflows, and other tools to support and enhance collaboration. Progent can help you integrate SharePoint 2010 with Microsoft SQL Server and with other data sources and with Microsoft's familiar desktop applications including Office Excel, Word, PowerPoint, and Project. Progent can assist you to upgrade from previous releases of SharePoint or move a multi-vendor mix of web applications into a unified and easily managed SharePoint 2010 environment.
Progent's remote access and wireless synchronization specialists can assist you to plan and configure secure access solutions for remote desktop PCs, laptops, and smartphones so they work tightly with your information network, allowing you to optimize the productivity of your remote workers.
Progent's Cisco certified wireless networking experts offer economical online and onsite help for end-of-life and modern 802.11ac Aironet wireless APs and Progent can help your business to design and manage Wi-Fi environments that incorporate indoor and outside/ruggedized Aironet APs.
Progent can provide the services of a CRISC-certified risk management consultant to assist your company to design and implement an enterprise risk management (ERM) solution following leading practices identified by CRISC and geared to align with your organization's risk tolerance, business objectives, and IT budget.
Windows Server 2008 R2 offers high levels of performance, security, fault tolerance, scalability, and versatility that improve output of on-site, remote, and mobile users. Progent's network professionals can deliver affordable online consulting, troubleshooting, and training services to assist your company to design, execute, and manage Microsoft Windows Server 2008 R2 to add significant business value to your information system.
Progent's certified consultants provide technical help and IT consulting services for Exchange Server 2003, Windows 2003 Server, and for the entire family of Microsoft Servers. Progent's upgrade, integration, administration, and support expertise for Exchange Server include planning, installation, project management, onsite and remote troubleshooting, Help Desk Call Center support, expert security evaluation, and comprehensive network management outsourcing.