Computer Network Support for Midsize Businesses
QTS/Herakles Sacramento/Natomas Internet Data Center
Onsite Consulting Services
Additional Topics of Interest
24-Hour MSP360 B2 Backup Storage IT Consulting
MSP360 SQL Backup IT Consulting
Progent's data protection experts can assist your company to create, deploy and troubleshoot a backup solution based on MSP360 software. MSP360 offers file or image-based backup/restore for virtual machines and physical machines, supports all popular public clouds, and allows businesses to create a data protection ecosystem with a low Recovery Time Objective (RTO) and a defined RPO. With ProSight Data Protection Services 360 Backup, Progent can provide comprehensive monitoring and management of your backup environment to protect against data loss caused by user mistakes, system glitches, malicious insiders, and malware attacks such as ransomware. To read more, see ProSight Data Protection Services 360 Backup solutions.
Consultant Barracuda Networks F400C Series Firewalls
Barracuda Networks Testing
Barracuda's affordable CloudGen Firewall devices combine web filtering, remote access, SSL VPN, high-security SD-WAN, and modern Zero-Trust protection along with centrally managed and monitored services across your complete enterprise including on-premises, public cloud, and hybrid network models. Public clouds supported include Azure, Amazon Web Services, and Google Cloud Platform. Progent has the depth of skill to serve as your single source for technical guidance, maintenance, training, and security expertise.
Microsoft Activesync Online Help
Microsoft Activesync Online Troubleshooting
Progent's professionals offer expertise in a variety of technologies related to mobile connectivity including network topology, wireless data synchronization, wireless protection, mobile email, Windows Mobile, RIM Blackberry, and wireless application programming. Progent's certified experts can save your organization work and money by applying their wireless expertise to show you how to select and configure mobile connectivity solutions that fit the needs of your business. Progent can also tune your network architecture so that mobile data devices perform better.
Remote Support MRTG
MRTG for Linux Engineer
Network monitoring commonly involves observing a network's resource utilization to help identify throughput backups or troubleshoot hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free network monitoring utilities that run under Linux or UNIX and can be used to observe mixed-platform networks where Linux and Windows coexist. Progent's system support engineers can help you use both these programs to optimize and troubleshoot your network. Progent's UNIX consulting professionals offer small companies and developers help with administering and supporting UNIX and Linux networks that coexist with Microsoft-based products.
Solaris Computer Engineer
Sun Solaris Support and Setup
If your office network combines Sun Solaris technology with MS Windows, Progent can help you to incorporate your servers into a cohesive network that allows all your operating systems to run side by side for simple administration, transparent information exchange, high dependability, enhanced performance, and strong security. Progent's Solaris and Windows coexistence support services include IT infrastructure configuration and service, support for Windows services for UNIX, remote network monitoring and management, online network support and troubleshooting, on-site technical support, and Contact Center outsourcing.
Wireless Remote Support Services
Top Proxim Tsunami Technical Consultant
Progent's wireless professionals can help small organizations design, choose, test, deploy and maintain protected building-to-building wireless bridges that integrate transparently into your IT network while providing a level of protection that equals or exceeds wireline connections. Progent provides expertise in wireless LAN/WAN products from Cisco Aironet and Meraki, Proxim, and other office wireless vendors and can show you how to identify and install the wireless connectivity solutions that match your company requirements.
Top MCSE Expert Certified Dynamics GP 10.0 Remote Troubleshooting
Help and Support Dynamics GP Accounting
Progent can show you how to prepare and implement an efficient move to Microsoft Dynamics GP/Great Plains so that you retain your data, strengthen your protection, enhance your management reporting, take complete advantage of Microsoft Office integration, and reduce business interruption by creating and executing a smart migration plan. Progent can also help educate new Dynamics GP/Great Plains 2010 users so you don't lose productivity. Progent can enhance your company reports and management analytics by offering Crystal Reports help, FRx assistance, and Microsoft Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server solutions, and designing with VBasic, XML and other platforms make it possible to produce custom business applications and eCommerce solutions that integrate transparently with Microsoft Dynamics GP 2010/Great Plains 2010.
Co-Location Support and Integration
Data Center Technical Support Services
Progent's colocation center support services are intended for businesses with hardware located at IDCs or data center co-location hosting sites and requiring on-demand on-site service at the colo facility plus remote support from Microsoft and Cisco Premier professionals. Progent provides a full range of Internet Data Centers and IDC and co-location consulting services including system topology evaluation, Windows and UNIX server integration and maintenance, tech support for server and telecommunications infrastructure, development and installation of high availability configurations, architecting and deploying layered security structures, firewall integration and support, designing load balancing environments, and planning fault tolerant server cluster systems.
Windows Server 2019 Virtual Machine Help and Support
Windows Server 2019 Specialists
Progent's certified Windows Server 2019 experts can help your organization to design and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid deployment model. Windows Server 2019 delivers major enhancements in scale, speed, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and container support.
Maze ransomware hot line Professionals
Nephilim ransomware hot line Specialists
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist you to contain the spread of an ongoing ransomware breach. Call 800-462-8800
Microsoft Office XP Migration Consultant
Microsoft Office System Consultancy Services
Progent's IT outsourcing packages offer economical computer consulting for small companies. Whether it includes designing network architecture, setting up an internal Help Desk or outsourcing a one, deploying a new e-mail platform, monitoring your system, or creating a web-based business application, outsourcing your IT engineering services can contain costs and minimize uncertainties, permitting IT service budgets to grow in a more moderate and manageable manner than is feasible by assembling a large, all-purpose in-house network support staff. Progent's Outsourcing White Paper and flyers tell you how Progent can help you create a secure and robust system architecture for your critical applications powered by Windows.
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Microsoft Exchange 2003 Upgrade Onsite Technical Support
Emergency Exchange 2003 Server Upgrade IT Consultant
Progent's Microsoft Certified professionals can provide world-class consulting for corporate-wide implementations of Microsoft Exchange 2007. Progent's experts can help you plan multi-location Exchange Server installations or upgrades and can supply onsite personnel to help large companies with deployments of Exchange Server 2007 in the or any area served by Progent's engineers.
Top IT Consultants SMS Server Migration
Microsoft SMS Outsourcing
Progent's Microsoft certified consultants offer small and mid-size companies enterprise-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows you to deliver important software quickly and automatically to specified users, lower product costs and stay compliant by understanding usage profiles, improve Windows security by increasing your awareness of vulnerability and by delivering critical updates, manage your mobile workforce through industry standards independent of connection or geography, and lower operational costs by fully utilizing the administrative capabilities incorporated into Windows. Progent's SMS consulting professionals can show you how to use SMS effectively for automated software and application deployment, security patch administration, and resource tracking management including software and appliance inventory.
Duo Two-factor Authentication Consultants
Zero Trust Security Remote Consulting
Progent's Duo services incorporate Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication. Duo supports one-tap identity verification on iOS, Android, and other out-of-band devices.
Computer Engineer Co-managed Call Center
Supplemental Service Desk Online Help
Progent's Standard Help Desk Services offer a comprehensive service desk solution that handles all facets of online Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and reporting. Support services are offered at a substantial discount off Progent's normal Level 1 desktop service rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to handle complex issues.
Microsoft 365 Training Integration Support
Microsoft 365 Exchange Online Integration IT Consultants
Progent can help your business to evaluate the many subscription options offered with Microsoft 365, previously branded Office 365, and integrate your network with Microsoft 365 so you derive maximum business value. Progent supports multi-vendor environments that include Windows, macOS, and Linux technology. Progent can also assist you to create and maintain hybrid networks that seamlessly combine on-premises and cloud-based products and services.
Microsoft Live Communications Server Professional
Microsoft LCS Server 2007 Consulting
Microsoft Communications Server delivers IM and Real Presence in an extensible, enterprise-grade package offering enhanced security, seamless integration with additional Microsoft software, an extendable, industry-standard development platform, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server offers lower costs and elevated business efficiencies, enhanced individual productivity, and stronger IP protection. MS Communications Server 2007 has been superseded by Lync, which in turn has been replaced by Skype for Business. Progent's certified IM and Presence consultants can provide remote and on-premises configuration support and mediation help for your Office Communications Server 2007 environment and can assist you to evaluate the advantages of upgrading to Skype for Business. Progent can also assist you to plan and implement a smooth migration that will add significant strategic value to your information network
WiFi 6 Computer Consulting
Emergency Support and Integration Wi-Fi site survey
Progent's Wireless Consulting Services provide a convenient, economical option for businesses of any size to deploy, manage and troubleshoot advanced wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to design and deploy hardware like Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile email and web-based business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Remote Consulting Fault Tolerant Internet Data Center
Urgent High-Availability Data Centers Technology Professional
Progent's Data Center engineers can help you identify fault-tolerant data centers that meet the particular needs of your business. High availability colocation sites are particularly attractive to small companies due to of their low cost and convenience compared to pursuing a do-it-yourself strategy. Attempting to build an on-site data center with even a minimum degree of fault tolerance is too expensive for most small companies. Progent can help you reap all the benefits of non-stop data centers and 24x7 colo sites by providing a complete array of consulting and support services.
Small Business Wireless Integration
Wireless Link IT Consulting
Progent's wireless consultants can help small companies design, select, evaluate, configure and support protected building-to-building wireless bridging products that integrate transparently into your IT network while offering a level of protection that equals or excels wireline interfaces. Progent provides experience in wireless LAN/WAN products from Cisco Aironet and Meraki, Proxim, and additional small business wireless vendors and can show you how to identify and install the wireless link solutions that align best your company needs.
Engineer Duo Multi-factor Authentication
MFA and Single Sign-on On-site Support
Progent's Duo services utilize Cisco's Duo cloud technology to protect against password theft by using two-factor authentication (2FA). Duo supports one-tap identity verification on Apple iOS, Android, and other out-of-band devices.
Urgent Flexential Internet Data Center Consultant Services
Flexential Tampa Data Center Consultants
Progent utilizes the Flexential Tampa colocation center mainly to deliver private cloud hosting services. Progent maintains a group of IT consultants located in the Tampa area, and Progent can also provide remote support from Progent's nationwide team of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware virtualization professionals, and veteran disaster recovery/business continuity planning experts. Progent can also assist your business to plan and carry out a migration to the Flexential data center with services like planning system architecture, specifying hardware components, system configuration and testing, troubleshooting, setting up online management, and training your network support team.
SCCM and SQL Server Technology Consulting Services
Configuration Manager Professionals
System Center Configuration Manager automates software deployment across multiple sites, simplifies security and compliance settings control, inventories network resources, guards against company data leakage, performs health reporting, allows secure self service, and delivers a single control mechanism for administering multi-OS networks based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud specialists can help businesses of any size with any aspect of designing, implementing, operating and repairing a SCCM deployment for local, cloud-based, or hybrid networks.
Exchange 2013 Upgrade Consultants
Exchange 2013 Load Balancing Technical Consultant
Microsoft Exchange Server 2013 includes significant improvements to the capabilities of Microsoft Exchange 2010 and introduces important innovations as well as a redesigned structure. These enhancements affect vital areas like manageability, availability, compliance, cost of ownership, collaboration, expandability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can help you evaluate the possible advantages of upgrading to Microsoft Exchange 2013, design an efficient test and deployment plan, and educate your IT team to manage your Microsoft Exchange 2013 solution. Progent also offers affordable remote support and management for Microsoft Exchange 2013.
Small Business Computer Support Consultant
Computer Service Midsize Company
Progent offers IT services for mid-size companies with 100 to 250 system users. The medium size company or work group has traditionally been an overlooked segment of the market for IT consulting expertise. The overhead and service delivery practices of large third-party support firms make them too costly for the typical small company or small medium business (SMB), which commonly has a minimal IT budget with which to maintain an IT system whose complexity and capability are often comparable to the networks of much bigger enterprises. Progent's support delivery model, which takes full advantage of online support, virtual network infrastructure and proactive network monitoring, dramatically reduces the IT maintenance costs of an SMB while offering the small company with big-company support from professional, world-class consultants with background in a wide range of small business network solutions. If your mid-sized company or small business is looking for levels of IT help needed for a mid-size organization without budgeting big-company costs, contact Progent.
System Design Networking Support
Network Engineer Colocation
For corporations with branches in California or any region covered by Progent's consultants, Progent's Microsoft-Certified IT support professionals and certified Cisco system specialists offer a range of network consulting services including project management, Sarbanes Oxley compliance, site relocations, corporate security, system architecture, local or phone-based emergency support, and technical support for co-location hosting environments. A Progent IT consultant can help you design a multi-site information system that makes smart use of co-location facilities and Internet hosting sites. Progent's Microsoft Premier consultants can help major corporations plan, integrate and support massive rollouts of updated versions of Microsoft technology including Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise editions of Windows. Progent's Cisco Certified Internetwork Expert and CCNP consultants can assist you to deploy Cisco products for connection solutions that incorporate simple, high-performance, integrated, and remote networking.
Engineer Solaris with Windows
Solaris with Windows Consulting Services
Progent's UNIX platform support services offer small and mid-size businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This wide range of experience offers you an easy single consulting firm to show you how to build and manage a secure and robust mixed-platform connectivity and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux platforms including RedHat, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Microsoft Dynamics GP System Migration Consultant Services
Dynamics GP Upgrade Planning Consultant
Progent has supported Dynamics GP and Great Plains ERP software for over 20 years and Progent has delivered integration, software development, education, and debugging services since the platform's debut. Progent offers top-tier support for updating out of date Dynamics GP deployments. Progent can help your business to plan, pilot, and carry out a cost-effective migration from a a legacy release of GP to the current edition of Dynamics GP.
Consulting Microsoft Exchange 2010 Migration
Microsoft Exchange 2010 Upgrade Engineers
Progent can provide expert support for each phase of your Exchange 2010 migration with services that include outsourced or co-sourced project management, site prep, project planning, specification of all new software and hardware needed, suggested vendor sourcing, system verification at client site or at Progent's testing lab, setting up transitional coexistence of Exchange 2010 and Exchange 2003 or 2007, deployment of the production system, deactivating the previous servers, and training for client's IT group and users.
WiFi 6/6E Consultant Services
WiFi 6/6E Consultant Services
Progent can show you how to plan, deploy, manage, and troubleshoot a viable Wi-Fi LAN infrastructure, recommend appropriate technology, and integrate access points, wireless bridges, radio antennas, wireless controllers, and other wireless accessories. Progent can also help you build a thorough 802.11ac wireless network security strategy that is well integrated with the security strategy for your overall business network.
Wireless Network Engineers
WiFi 6/6E Upgrade Professionals
Progent can help you plan, deploy, manage, and repair a viable Wi-Fi LAN architecture, select appropriate hardware and software, and configure access points, bridges, antennas, wireless controllers, and other wireless products. Progent can also help you create a complete wireless network security strategy that is well aligned with the security plan for your entire corporate network.
Microsoft Exchange 2013 Server Computer Support Firms
Microsoft Exchange Server 2000 Small Business IT Consulting Group
Progent's Microsoft-certified professionals average over 10 years of experience providing unified communications solutions for companies ranging from small offices to global corporations. Progent offers economical consulting for all editions of Microsoft Exchange Server to enhance email and virus protection, design fault tolerant email systems, and facilitate remote and mobile email access. Progent's Microsoft Exchange support services can assist you in planning and carrying out a migration from an outdated SMPT server or older Microsoft Email package such as Microsoft Exchange 2003 to Microsoft Exchange Server 2019. In addition provides integration help for Windows 10 and Windows 11 clients using Office Outlook and can help you configure Outlook Web App for all major browsers. For email virus protection, spam filtering and data data leak protection, Progent offers Email Guard email filtering and encryption.
After Hours ISA Server Consultant Services
Internet Security and Acceleration Server Specialists
Progent's certified ISA Server consulting experts have broad experience creating corporate security designs for information systems with many locations, remote workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer can help your small company plan and implement an installation of Microsoft ISA Server 2004 that meets your IT protection needs without limiting your productivity.
Blackberry Consulting Services
Microsoft Activesync IT Consultants
Progent's professionals offer expertise in a variety of disciplines relevant to mobile networking such as system topology, wireless data synchronization, wireless protection, mobile e-mail, Microsoft Windows Mobile, Research in Motion Blackberry, and mobile application programming. Progent's Microsoft and Cisco certified professionals can save your company work and expense by using their wireless expertise to help you choose and integrate wireless networking technologies that fit the needs of your company. Progent can also optimize your network infrastructure so that wireless appliances perform better.
CISSP Certified Evaluation
CISSP Certified Security Architect Engineers
Progent's CISSP-certified network security consultants can help organizations of any size with any aspect of information system security. Progent can implement efficient security systems that protect a small business from modern malware attacks or Progent can plan, deploy, and monitor an end-to-end security environment for hybrid networks that support local, online, and mobile clients accessing IT resources distributed across a mix of physical datacenters and various clouds.
Shared Support Desk Configuration
Support Desk Sharing Engineer
Progent's Shared Call Center service allows your IT organization to split responsibilities for Help Desk services transparently between your IT team and Progent's roster of certified technical support technicians and subject matter experts. Progent's Help Desk Co-management service is a collaborative service desk solution based on ConnectWise Manage, the top shared professional services automation tool for managing service requests, ticketing, ownership, status tracking, and metrics.
SharePoint Network Consultant
24-Hour Online Consulting Microsoft Office SharePoint Server 2003
Progent's Microsoft-certified experts can show you how to evaluate the economic justification for implementing SharePoint Server 2007, advise you on the appropriate version of Microsoft SharePoint for your application, provide configuration and deployment expertise, help you to install MS SQL Server as a back-end DBM, optimize your network infrastructure, integrate your standard and customized application software to work with SharePoint 2007, design a comprehensive security strategy that encompasses portal technology, and deliver maintenance and Help Desk services.
Dynamics NAV Technology Consulting Services
Dynamics 365 Business Central Consulting
Microsoft Dynamics Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) provides SMBs a unified soultions for financial management, inventory, operations, capacity planning, procurement, sales and marketing, demand forecasting, and advanced reporting. Progent's Dynamics Business Central consultants can help your organization to manage your older Dynamics NAV system or upgrade smoothly to a cloud-hosted, local, or hybrid deployment model.
Remote Duo Identity Authentication Online Help
Duo Multi-factor Authentication Technical Support Services
Progent's Duo services utilize Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication. Duo supports one-tap identity confirmation on iOS, Android, and other out-of-band devices.
Supplemental Call Center Support and Setup
Supplemental Support Desk Onsite Technical Support
Progent's Standard Help Desk Services provide an end-to-end service desk solution that manages all aspects of online Level 1 desktop technical support from service requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and management reports. Support services are offered at a substantial discount off Progent's normal Level 1 desktop service rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve challenging problems.
Biggest Android patch management Professionals
Firewall patch management Professionals
Progent's managed services for software and firmware patch management offer businesses of all sizes a flexible and affordable solution for evaluating, validating, scheduling, implementing, and tracking updates to your servers, peripherals {like printers, network appliances like switches and Wi-Fi APs, and Internet-of-Things (IoT) devices such as alarms and robotics.
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