Cisco's Catalyst wireless controllers streamline the administration of wireless LANs by unifying the provisioning and management of Wi-Fi APs, tuning wireless performance by reducing the effect of RF congestion, enhancing Wi-Fi availability with rapid auto-failover, and hardening security by detecting threats and analyzing network traffic based on user type and location. Progent's Wi-Fi consultants can assist your business to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi networks of all sizes. Progent can help you to administer and debug your existing Cisco-based Wi-Fi solution or implement a smooth migration to Cisco's latest Wi-Fi controller technology.
Progent can help your company to design and implement a smooth migration from a Sun Solaris-powered IT environment to a network based on Windows and capable of running Microsoft's powerful office productivity products, commercial applications, and software development tools. Progent's Sun Solaris, Windows and Cisco engineers and application experts can show you how to preserve your data and reduce business discontinuity by designing an effective migration plan that preserves your existing investments in Solaris application and technology. UNIX-to-Windows transition support expertise offered by Progent include analysis of current infrastructure, transition planning and testing, Microsoft Exchange migration expertise, data and application software migration, and processor and storage transition and consolidation.
Progent is one of the most qualified network support firms for creating e-mail solutions based on Microsoft Exchange 2000 Server. Progent is skilled in helping small businesses derive all the benefits of Microsoft Exchange 2000 under typical situations including upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 support.
Progent is one of the most qualified information technology support firms for integrating email and messaging systems powered by Microsoft Exchange 2000. Progent is skilled in helping small businesses derive all the advantages of Exchange 2000 under common scenarios such as updating from Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and using managed services for your Exchange 2000 administration.
For custom application creation, Progent can provide programming experts to produce line-of-business software in areas such as eCommerce, web site design, Microsoft Dynamics packages including Microsoft Dynamics GP, and custom management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent’s experts can use Internet Information Services to create custom eCommerce solutions powered by Microsoft ASP.NET. In addition, Progent can provide experts in a wide range of custom software development platforms including SQL Server and Delphi. For custom e-Commerce programming, Progent also offers expertise in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
Progent’s Technical Response Center provides national remote support for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Certified support professionals provide phone support and remote secure network access to isolate and repair technical problems rapidly and economically. The breadth of IT experience available from Progent's team of country-wide support professionals allows Progent to escalate even the most difficult network issues to competent experts as needed.
The Progent Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center can be used for piloting line-of-business applications, developing cost-effective system upgrade procedures, evaluating and tuning performance, planning or validating disaster recovery strategies, resolving compatibility problems, and building training systems for new technologies. For Progent clients without adequate in-house resources to configure effective test environments, Progent's Test and Training Lab reduces capital costs and technical risk while keeping critical network projects on schedule.
Progent's Wi-Fi site survey services help you to plan, deploy and debug a Wi-Fi network customized for your facilities, providing your business a wireless solution that has the coverage, speed, capacity, security, and hand-off ability your company requires.
Progent offers expert support for each phase of your Microsoft Exchange Server 2010 migration with services that include end-to-end project management, site prep, project planning, cost estimates of all new software licenses and equipment needed, recommended vendor sourcing, system verification at client location or at Progent's test lab, managing transitional coexistence between Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the production system, decommissioning the previous servers, and training for customer's support group and end users.
System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of network management products and is intended to offer a centralized mechanism for deploying and administering virtualized fabric and services across hybrid networks that can include on-premises and hosted datacenters and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consulting experts can assist businesses of all sizes with any aspect of building, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can review your virtualization topology, show you how to upgrade smoothly from legacy versions of VMM, develop workflows for creating and installing VMs and hosts, implement high-availability compute and storage clusters, integrate your datacenter infrastructure with public clouds, configure virtual switches and load balancers, develop and debug PowerShell scripts, and help you evaluate the strategic advantages of new technologies such as Storage Spaces Direct and Shielded VMs. Progent's certified hypervisor professionals can provide advanced Hyper-V consulting and VMware ESXi support.
Progent can provide affordable remote and onsite support to help organizations of any size to move any part of their critical network resources to Google Cloud Platform (GCP). This can save management hassle and hardware expense and enable access to Google's cutting edge machine learning tools. Progent can help you with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness evaluation, system design and review, pilot testing, deployment, administration, performance optimization, licensing management, backup/restore solutions, and security.
Progent can provide expert support for every step of your Microsoft Exchange 2010 migration including end-to-end project management, site prep, project design and documentation, cost estimates of new software and equipment required, suggested sourcing, pilot verification at customer site or at Progent's test lab, setting up temporary coexistence of Microsoft Exchange Server 2010 and Exchange 2003 or 2007, implementation of the production system, decommissioning the old system, and webinar training for client's IT group and users.
Progent's ProSight family of managed IT services are designed to offer organizations who maintain minimal internal IT administration and support teams with low-cost access to enterprise-class management tools and consulting expertise. Benefits of the ProSight catalog of managed services include predictable IT maintenance costs, automation of common administrative tasks, continual adoption of new information technology, graceful migration from legacy technology to up-to-date solutions, close alignment of information technology with strategic objectives, guidance from seasoned network consultants, and allowing management to concentrate on business rather than fast-evolving computer technology.
Progent’s Microsoft certified consultants offer a range of consulting services for Dynamics GP/Great Plains. Dynamics GP is a Microsoft accounting platform and business management solution based, like all Microsoft accounting solutions, on the expandable and familiar foundation of Microsoft Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest version of Microsoft accounting products in the Dynamics GP line, provides an affordable solution for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and human resources. Microsoft Dynamics GP/Great Plains is easy to install and integrate, and with its modular design you are able to purchase only the capability you currently require, with the ability to expand clients and increase functionality in the future. Progent’s Microsoft Dynamics GP Software support experts can help you deploy, customize and manage Dynamics GP 2010 as well as earlier editions of Microsoft Dynamics GP.
Progent’s data center support services are intended for companies with hardware housed at IDCs or data center colocation hosting sites and in need of timely in-person help at the colo site as well as off-site support from Microsoft and Cisco Certified experts. Progent provides a full range of Internet Data Centers and IDC and colocation consulting services such as system architecture evaluation, Windows and UNIX server installation and support, troubleshooting for server and communications infrastructure, development and installation of non-stop configurations, defining and implementing layered security structures, firewall integration and troubleshooting, designing load balancing environments, and creating fault tolerant server and storage clustering systems.
Progent's Microsoft-certified consultants can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your organization, create test environments and rollout strategies, optimize your network for local, multi-site, cloud-based, and partial-cloud environments, educate your IT management staff, create a corporate-wide security strategy, streamline network management, assist with application development, and generate and test a DR/BC plan.
Progent is organized deliver comprehensive remote consulting for all technologies common to small company information systems and allows you to outsource an array of strategic, as-needed services including a temporary Chief Information Officer to provide advanced planning and budgeting capability, a Technical Response Center for help desk services, proactive server monitoring, spam/virus filtering as an outside-the-firewall service, best-practices project management help for critical projects such as site relocations oroperating system upgrades, Cisco-certified consultants for building and maintaining fast and robust infrastructure, certified security specialists to ensure data protection and regulatory compliance, disaster recovery experts to design and document business continuity strategies, and software programmers to create, enhance, or troubleshoot business applications.
The QTS Internet Data Center facility is located in the seismically-stable Natomas area of Sacramento, CA. If you are now using the QTS data center as a colocation site or if your business is considering moving your primary or offsite backup equipment to the Herakles data center, Progent can provide a variety of cost-effective services that include colocation migration, system installation and updates, infrastructure optimization, comprehensive project management services, virtual server expertise, remote network monitoring, centralized system administration, software development, disaster recovery planning, security evaluation, and the use of the Progent Test Lab.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts offer economical remote and onsite consulting expertise, application development, and troubleshooting services for organizations of all sizes who intend to migrate to SharePoint 2019 or SharePoint Online from legacy releases of SharePoint. Progent can help customers plan and execute a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines onsite and cloud-based infrastructure into a cohesive intranet solution.
Progent’s non-stop inter-site connectivity and 24x7 system connection professionals can help small businesses achieve zero-downtime Interoffice connectivity by means of fully redundant system architectures with transparent failover. Progent’s Cisco Certified Internetwork Experts can design and deploy high-availability Inter-office networks based on zero-downtime EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can show you how multi-path connections and automatic fail-over can provide economical non-stop interoffice networking.
Progent's Network Helpdesk Outsourcing Support Services for PC desktop support are designed specifically for small businesses who need fast availability of a Help Desk Service Center with professional phone support and full escalation options but who must operate within a modest network support budget. Important components of Progent's Help Desk Outsourcing Support Services include: Help Desk Phone Support, Optional Remote Access Support, System Evaluation, Expert Escalation, Virtual Helpdesk Support, Per Minute Billing, and Help Desk Call Center Software Recommendation and Integration.
Progent's certified Windows Server 2022 consultants can assist your company to plan and implement an efficient upgrade to Windows Server 2022 using a self-hosted system architecture or a hybrid model that combines cloud-hosted Windows Server Online with a self-hosted implementation of Windows Server 2022.
Progent's management team consists of seasoned veterans with years of background providing computer consulting services, troubleshooting, and strategic IT planning to businesses ranging in size from startups to Fortune 500 companies. Great service requires great personnel, and Progent has assembled a management staff that can provide businesses with the top service value available anywhere.
Progent's Microsoft-certified Windows Server 2003 engineers can provide computer help and IT consulting services for the complete family of Microsoft .NET Servers, Windows 2003 Server, and Windows 2000 Server. Progent's Windows 2003 upgrade, integration, administration, and maintenance services include network planning, installation, project management, on-site and off-site network support and repair, Call Center outsourcing, CISM-certified security services, comprehensive outsourcing, and cost-effective co-sourcing.
Progent imposes no initialization charge and asks no monthly commitment for support services delivered during normal business hours. Progent's one-minute granularity eliminates large invoices for fast repairs so you will not be tempted to allow less critical problems to stay unaddressed.
For Windows desktop virtualization, Progent offers the support of a Citrix-certified XenDesktop expert who can assist your company to design a XenDesktop environment that maximizes the strategic impact of your IT system; integrate XenDesktop software with your physical and virtual servers, user devices, and peripherals; migrate your existing desktop virtualization software to current releases of XenDesktop; and deliver comprehensive online technical support. Progent can also instruct your IT staff to follow industry leading practices to manage XenDesktop effectively.
Progent's Microsoft-certified ISA Server 2004 consulting experts have extensive backgrounds with Internet Security and Acceleration Server developing Microsoft ISA Server-based security installations for IT networks with multiple sites, mobile workers, and mission-critical eCommerce applications. Progent's Microsoft Firewall consultants are available to assist your company in designing and deploying an installation of ISA 2000 Server or ISA Server 2004 that meets your information protection requirements without overly restricting your IT system accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other up-to-date editions of Internet Security and Acceleration Server.
Progent makes use of the Flexential Tampa data center mainly to provide private cloud hosting services. Progent maintains a group of network experts located in the vicinity of Tampa, and Progent can also provide remote expertise from Progent's nationwide team of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware specialists, and veteran DRBC preparedness consultants. Progent can also help you to design and implement a move to the Flexential data center with services such as designing solution architecture, recommending hardware components, system setup and testing, debugging, streamling online management, and training your IT support team.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts can provide economical online and onsite consulting expertise, software development, and technical support services for organizations of all sizes who intend to upgrade to SharePoint Server 2019 or SharePoint Online from earlier releases of SharePoint. Progent can help you plan and execute a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines onsite and cloud resources into a cohesive information management system.
This page includes the latest information on cybersecurity threats, patches, and best practices. Call or email Progent if you need assistance protecting your network against the latest IT security threats.
Progent can help your company to design and execute an efficient migration from a UNIX-based information environment to a network powered by MS Windows and suited for supporting Microsoft's familiar office productivity software, commercial applications, and software development tools. Progent's UNIX, Windows and Cisco consultants and application experts can help you guard your data and minimize business discontinuity by developing an effective transition strategy that protects your current investments in UNIX software and infrastructure. UNIX-to-Windows transition consulting services available from Progent include analysis of current environment, migration planning and validation, MS Exchange migration expertise, data and application porting, and server and mass storage transition and consolidation.
QTS Sacramento Internet Data Center Consulting Services
Progent can provide the support of a certified VMware VCDX expert to help you plan, configure, administer and troubleshoot VMware vSphere and vCloud-powered virtualization ecosystem for on-premises datacenters, private and public clouds, or hybrid deployments. Progent can provide advanced knowledge for deploying and integrating VMware Site Recovery Manager and VMware's NSX virtual network platform for disaster recovery. Progent has in-depth understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud used for administering private and public cloud and hybrid cloud environments that provide maximum availability, fault tolerance, and application mobility.
Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to provide centralized control and comprehensive protection for your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from reaching your network firewall. This reduces your exposure to inbound attacks and conserves network bandwidth and storage. ProSight Email Guard's onsite gateway device adds a deeper level of inspection for incoming email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local security gateway can also help Exchange Server to monitor and protect internal email that stays inside your security perimeter.
DoubleTake/Carbonite Software publishes a family of products designed to provide small and midsize companies a variety of affordable alternatives for backing up and restoring business-critical workloads including Exchange Server, SQL Server, RIM Blackberry, and Microsoft Office SharePoint. Progent’s disaster recovery planning consultants have in-depth experience incorporating DoubleTake/Carbonite technology into small business information networks to achieve an advanced level of availability and business continuity capability at a budget-friendly cost.
Progent's Cisco CCIE-certified wireless infrastructure experts can provide remote or onsite configuration and debugging services to assist you to plan, configure, upgrade, tune, administer and troubleshoot Aironet Wi-Fi access point deployments of any scale or architecture. Progent's Cisco Wi-Fi controller experts can also help you to combine your wireless ecosystem with your wired network and cloud-hosted resources to build a seamless enterprise connectivity solution that is simple to administer and expand. Progent also can provide affordable Wi-Fi site surveys to help you to determine the most efficient selection, placement and configuration of Aironet wireless APs to accommodate your unique office layout, construction, and anticipated workloads.
Progent's Duo service plans incorporate Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication. Duo enables single-tap identity confirmation on Apple iOS, Android, and other personal devices.
Progent's Microsoft-certified experts offer network help and technology consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent’s consulting professionals can help you design, deploy, maintain and administer the entire family of Windows .NET Servers including SQL Server, ISA Server, Microsoft Small Business Server, Exchange Server, Microsoft SharePoint Server, Windows Hyper-V, Lync Server, Project Server, and System Center Operations Manager (SCOM).
Progent's certified Windows Server 2019 experts can help your organization to plan and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid model. Windows Server 2019 delivers major improvements in scale, performance, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and Linux support.
Microsoft Windows Server 2008 is an important step forward in making information networks more secure and available, simpler to virtualize and administer, faster, and able to provide an improved platform for web publishing. Progent can help your business get the most from the improvements built into Windows Server 2008 by providing Microsoft-certified consulting, tech support, training, temporary staffing, network monitoring, and security services.
Progent can help your business to evaluate the wealth of subscription plans offered with Microsoft 365, previously branded Office 365, and configure your information network with Microsoft 365 so you realize top business value. Progent supports cross-vendor environments that include Windows, macOS or OS X, and Linux software. Progent can also help your business to create and manage hybrid networks that transparently integrate on-premises and cloud-based resources.
Progent utilizes the Flexential Tampa colocation center mainly to provide private cloud hosting services. Progent maintains a team of IT experts located in the Tampa area, and Progent also offers remote support from Progent's nationwide roster of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware virtualization professionals, and senior disaster recovery/business continuity planning experts. Progent can also help you to design and implement a migration to the Flexential data center with services such as designing solution architecture, specifying hardware components, system configuration and validation, debugging, streamlining online network management, and educating your network support team.
Progent's Cisco certified Wi-Fi consultants offer affordable online and on-premises help for legacy and modern 802.11ac Aironet wireless access points (APs) and Progent can help your business to plan and manage Wi-Fi environments that include indoor and outside/ruggedized Aironet APs.
E-Mail Guard is Progent's affordable spam filtering and anti-virus managed service that gives small businesses world-class defense against spam, viruses, directory harvesting, and other varieties of email-borne assaults on IT systems. E-Mail Guard is based on Postini's Perimeter Manager, a full suite of web-based antispam and virus protection services that defuse email assaults before they can breech the company firewall. Perimeter Manager also lets administrators track and control their e-mail application, irrespective of server vendor, hardware technology, or data center location.
SQL Server 2014 incorporates major improvements in critical areas including performance, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that operates seamlessly across all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and onsite services including system design, deployment, management, remediation, and software development services to help businesses of any size to realize fast return from their SQL Server 2014 deployment.
Progent's Microsoft certified experts provide several ways to help medium-size and large businesses create an efficient and productive internal Network Support Helpdesk. Progent's help desk consulting services include ROI evaluation, process analysis and improvement, management reporting, training of internal personnel, and documentation of procedures. Progent's Software Evaluation and Integration Services help businesses sift through the numerous top level Help Desk application programs on the market and decide which packages might be too expensive, miss key features, or align badly with your organization's business goals. Progent also provides temporary staffing for businesses who want to reinforce their in-house Help Desk team for special projects or to substitute for vacationing or indisposed workers.
Progent wants to hire fulltime, solutions-oriented Microsoft accredited engineers with MCSE credentials; Cisco accredited network engineers who have Cisco CCNP or CCIE credentials; security consultants who have CISSP or CISA or comparable security certification; and advanced system design experts with experience in mobile solutions, wireless networking, high availability, business continuity, data protection, and server virtualization. Progent also seeks professionals to work on Progent's team of helpdesk support technicians and remote support experts. In addition, Progent is seeking talented administrators who can operate effectively in Progent's fast-paced, virtual office culture.
Progent’s Microsoft-certified consultants can provide businesses of all sizes consulting, technical support, and application development expertise for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that uses web technology for efficiently coordinating people, teams and information. SharePoint offers a central spot for your employees or clients to connect to, manage, distribute and interact with relevant information, documents, and applications and to interact with other people. Microsoft SharePoint allows quicker and more intelligent decisions, more efficient sharing across teams and more economical business processes. Windows SharePoint Services join employees, customers, workgroups and major tasks with the information they’ve developed in a way that makes data convenient to find, download and re-use. Progent's SharePoint experts can help your organization to support your existing SharePoint ecosystem or upgrade to the latest release of SharePoint.
Progent is a Microsoft Certified Partner and has earned special competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners are the elite organizations who receive the highest customer endorsement and enjoy the closest operational relationship with Microsoft. The understanding, skills, and dedication needed to earn the level of Microsoft Certified Partner pays dividends to Progent's customers by enabling Progent to provide your company better support for your information network.
For enterprise project management support, Progent offers the services of senior information technology experts with decades of experience in technology management, program development, and process design for organizations from Big 4 companies to dot-com startups to government agencies. These high-level IT managers offer project management expertise to help enterprise clients follow best practices to make sure major projects are completed on schedule and within budget.
Microsoft Windows Server 2012 R2 Hyper-V improves server virtualization in key areas including multitenancy, flexible infrastructure, cloud readiness, expandability and throughput, and high availability. Progent's Microsoft-certified consultants can help your company to benefit from Hyper-V to deploy and manage virtual servers to cut IT costs and improve availability.
Progent can provide the support of a senior specialist with extensive hands-on experience configuring, maintaining, and upgrading immersive telepresence systems from leading suppliers including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your in-house network management team, your Internet Service Provider, and your telepresence technology vendor to help your company maximize the strategic value of your telepresence solution.
Progent offers national online help and troubleshooting services for businesses who run Apple Mac environments or whose IT systems include a mix of Apple macOS and Mac OS X with Microsoft technology. Progent's experts can provide Apple macOS and Mac OS X clients a range of IT services including desktop support, migration to the latest edition of Mac OS X from other earlier editions of Apple macOS and Mac OS X, plus help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help you with Apple iPhone and iPad support, or migrating to Apple's iCloud. Remote technical support provides optimum return for your IT dollar by extending user productivity and shortening the hours billed for computer repair services. Sophisticated online access tools and skilled technicians and engineers allow Progent to handle the majority of IT problems without wasting time and money by going to your site. In the vast majority of cases your IT issues can be remediated by telephone or via a mix of telephone help and remote connectivity. Progent can make available Cisco CCIE infrastructure experts and CISSP premier security specialists to help with the most challenging network problems.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants offer affordable online and on-premises expertise, application development, and technical support services for businesses of any size who intend to upgrade to SharePoint Server 2019 or SharePoint Online from older versions of SharePoint. Progent can assist you design and carry out an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates onsite and cloud infrastructure into a seamless information management system.