The QTS (formerly Herakles) Colocation Center is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If your business is now using the QTS data center as a colocation site or if your business is considering migrating your primary or offsite backup equipment to the Herakles data center, Progent can provide a range of cost-effective services such as colocation relocation, system deployment and upgrades, infrastructure optimization, comprehensive project management, virtualization configuration, offsite network monitoring, streamlined system management, application development, disaster recovery/business continuity solutions, security assessment, and the use of the Progent Test Lab.


Additional Topics of Interest

FRx Report Coder
Contract Programmer in Paget, Bermuda

For custom application creation, Progent can provide software design consultants to write business software in areas such as eCommerce, web site design, Microsoft Business Solutions products including Great Plains Software accounting system, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent’s consultants can use Microsoft IIS to build company-specific eCommerce solutions powered by Microsoft ASP.NET. In addition, Progent can provide expertise in a wide array of custom program development environments including SQL Server and Delphi. For custom e-Commerce programming, Progent also can provide expertise in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.

1800 ISR Router IT Consulting
2900 Router Online Support in Las Vegas, NV

Cisco has developed an extensive product line of routers that includes routers designed to deliver the protection, performance, and availability required by organizations from small offices to global enterprises and ISPs. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved reliability and system uptime. Progent can show you how to select and integrate Cisco routers to establish a solid infrastructure for your network and to make it easy to grow as you add new users, start new offices, deploy new services, extend your network to clients and partners, and manage a more mobile workforce. Progent offers expertise in a variety of routers based on the Cisco IOS operating system, including Cisco's 800 series of small business VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 2900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for core Networks, as well as older 1700 and 2600 Series Routers.

Office Word debugging Specialist
Office 365 Word Professionals in Coral Springs, FL

Progent's Office Word and Office 365 Word experts can provide a wide selection of economical remote support services to help your organization to manage your current Microsoft Word solution or help you to move to a newer release of Microsoft Office Word. Support offered by Progent's Word experts include VBA programming, isolating and resolving compatibility problems between different releases of Office Word, interfacing Word with other Office apps like Excel and Outlook or with 3rd-party data sources and plug-ins,network enhancements for dependable. reliable cloud connectivity, security support, smart phone and tablet synchronization, and online training classes customized for individuals or groups.

Windows 2003 Server Computer Consulting
Microsoft Windows 2003 Troubleshooting in Minneapolis, Minnesota

Progent's certified Windows 2003 Server consultants offer computer help and IT consulting services for the entire line of Microsoft .NET Servers, Microsoft Windows Server 2003, and Microsoft Windows 2000 Server. Progent's Windows 2003 upgrade, integration, administration, and support offerings include system planning, installation, project management, on-premises and off-site network support and troubleshooting, Help Desk outsourcing, expert security services, comprehensive outsourcing, and expert co-sourcing.

Exchange 2003 Upgrade On-site Support
 Microsoft Exchange 2003 Upgrade Online Help

Progent's expert consultants can help you design and implement a smooth in-place Exchange Server 2003 upgrade plan that avoids productivity disruption, reduces long-term support demands, and makes your Exchange Server 2003 easy to administer. For complicated multi-server or multi-site upgrades, Progent has the background to complete your move rapidly and affordably. Progent's Exchange Server 2003 help, troubleshooting, and consulting services include expertise with the integration of outside vendor enhancements of Exchange Server 2003 that are in keeping with your business needs.

Technology Professional for Exchange Server Hosting
Exchange Email Hosting Professionals in Reno, NV

Progent's MS Exchange Server Hosting and Management Services provide a world-class data center that features backed-up power and environmental control systems, 24x7 staffed security and operations center, plus fault-tolerant connections to Internet backbone service providers. Hosted Exchange servers are configured as virtualized servers for high availability, smooth scalability, and fast recovery. Progent's services include integration with your business network, access to mobile computing products, automated monitoring of performance and security, spam and virus protection, security update and service pack management, Helpdesk services, daily data backup, and full messaging administration support.

Service Reporting Technical Consultant
Tracking Service Costs Integration Services Denver

Progent uses a sophisticated support reporting system that records and organizes detailed documentation for all delivered support activities. Unlike some independent consultants or small support organizations who provide minimal documentation or specifics of services performed, every service delivered by Progent is tracked by full documentation. Each Progent staff member has use of the support reports transmitted by each staff member to each client. The discipline of detailing and archiving support activity allows more effective support and avoids a variety of typical problems such as when a support customer is effectively held hostage to a consultant who refuses to release vital service information.

GIAC Certified Audit
GIAC Certified Information Assurance Security Organizations in Cleveland, OH

Global Information Assurance Certification was founded in 1999 to validate the knowledge of IT security professionals. GIAC certifications are acknowledged by companies and institutions around the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists offer help with all of the security capabilities addressed under GIAC accreditation including evaluating network vulnerability, incident handling, traffic analysis, web services security and security information and event management (SIEM) solutions.

NetApp MetroCluster and FlexPod Professional
NetApp MetroCluster Troubleshooting Professional in Richmond, VA

NetApp MetroCluster is a high-availability and disaster recovery software suite that combines array-based storage clustering along with replication to provide rapid, zero data loss disaster recovery between sites located as far as 185 miles apart. Progent's team of seasoned network experts can assist you to design, configure, administer, update, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster environment that meets your technical requirements and budget. Progent can ensure you adhere to leading practices for configuring your MetroCluster environment by providing guidance with procedures such as assigning disk pools, determining aggregate layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, implementing a tiebreaker mechanism, setting up a TCP/IP configuration replication network, and testing your disaster recovery system to prove adherence with industry standards and government requirements.

CheckPoint FireWall information Systems Audit
Security Consultants San Francisco, CA

Progent's Check Point experts can show you how to choose and configure Check Point Software Firewall/VPN utilities and appliances powered by Check Point Software's security platform to provide an economical and efficient security solution for your business network. Progent can also help you configure other Check Point products such as Check Point ZoneAlarm and Check Point UTM-1 appliances with security products from other suppliers and offer a single source for continuing network support, maintenance, education, and design services.

Midsize Office Computer Specialists
Midsized Company Technical Support Organizations

Progent offers technical support for mid-size businesses who have 100 to 250 system users. The medium size company or work group has typically been an overlooked part of the market for network support expertise. The overhead and service delivery models of large third-party support firms make them excessively costly for the typical mid-size company or small medium business (SMB), which commonly relies on a minimal information technology budget with which to support an information network whose advanced technology and sophistication are frequently comparable to the networks of far larger companies. Progent's service delivery model, which takes full advantage of online support, virtual office infrastructure and proactive server monitoring, significantly reduces the network support costs of an SMB while offering the small company with enterprise-level service from professional, IT experts knowledgeable in a wide range of small business technologies. If your mid-sized company or small business is looking for levels of IT help needed by a mid-size office without paying big-company prices, you need Progent.

Network Consultant for Windows and Solaris
Online Consulting Fresno, California

Progent's UNIX family support services offer small companies and developers help with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of expertise offers you a convenient single source to help you create and maintain a protected and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

Engineer for Windows Server 2012 Live Migration
Microsoft Windows Server 2012 Online Help Norfolk, VA

Progent's certified consultants can assist you to evaluate the advantages of Windows Server 2012 R2 for your company, create test systems and migration strategies, tune your network infrastructure for local, multi-site, private or public cloud-based, and hybrid environments, educate your IT support, staff, create a corporate-wide security strategy, streamline network management, assist with creating applications, and build and test a DR/BC plan.

Suse Linux Professionals
Debian Linux Professionals

If you are developing Linux-based software on a network that includes Windows-based processors, desktops, and office productivity products, Progent can provide full-service network support outsourcing that frees you to concentrate on your field of strategic know-how while avoiding the continual distraction of maintaining your company information system. Through the use of smart server monitoring and by delivering online and in-person support as your business needs it, Progent represents an economical way for maintaining an IT system that provides excellent reliability, security, and efficiency. Progent's Linux developer assistance services feature comprehensive it outsourcing, virtual infrastructure, online and in-person support and repair, proactive network monitoring services, and Help Desk support.