Consulting and Technical Support for BlackBerry Environments
BlackBerry mobile smartphones were at one time one of the most successful solutions for achieving mobile access to email, scheduling, web programs, and other vital business information. Progent can provide Hialeah, Florida companies the services of BlackBerry-certified experts who can help organizations to maintain their BlackBerry deployments or transition smoothly to a modern smartphone platform.
As the sophistication of small company networks has increased, and as the demand for world-class security, dependability, and disaster recovery has become the norm for businesses regardless of size, effective integration and maintenance of BlackBerry technology has grown more challenging. To address issues such as security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging servers and company databases, small businesses often resort to outside support firms who specialize in BlackBerry integration and troubleshooting.
Progent can provide the services of BlackBerry-certified consultants who can assist small businesses to plan, administer, and troubleshoot BlackBerry-based environments affordably and efficiently, eliminating the requirement for an internal BlackBerry solutions specialist and reducing the expense and hassle of supporting mobile workers. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, combined with Progent's proven remote service delivery capabilities, gives small businesses an affordable alternative for integrating RIM BlackBerry technology seamlessly into their business information system.
Progent's engineers can assist your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your database and messaging systems work efficiently with BlackBerry BES Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft technology, configure streamlined management utilities to enable you to track and control BlackBerry smartphones throughout your business, recommend security policies that are right for your business, customize wireless applications, and ensure that your network infrastructure is appropriately configured to handle your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your regular backup processes in order that it can be restored rapidly and safely.
BlackBerry Enterprise Server Consulting and Technical Services
The BlackBerry BES Server offers businesses a centralized and safe mechanism for integrating BlackBerry wireless devices into their email, collaboration, and application environment. BlackBerry Enterprise Server (BES) enables mobile BlackBerry clients to access Exchange, Lotus, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with workstations to achieve up-to-date information for collaborative programs such a schedules, address books, to-do lists, instant messaging, and specialized business software. Thanks to BlackBerry Enterprise Server support for Microsoft Exchange Server, mobile workers carrying BlackBerry handsets have effortless connectivity with Exchange email as well as to IM-capable applications via Microsoft Office Communications Server and Microsoft Lync Server integration.
Progent's BlackBerry-certified engineers can assist you to plan, deploy, and maintain BlackBerry Enterprise Server so you can maximize the efficiency of BlackBerry users, simplify the administration of a BlackBerry environment, and lower the expense of maintaining a mobile workforce.
How Progent Can Help Your Business to Maintain and Support Your BlackBerry Solution
Progent can deliver an experienced engineer who has earned accreditations from Research in Motion in all major facets of BlackBerry technology. Progent's BlackBerry support skills range from troubleshooting synchronization issues to designing wireless productivity solutions based on BlackBerry BES Server. These BlackBerry credentials and their respective skill sets include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, administering, tracking, and maintaining one or several BlackBerry BES Servers in a messaging environment powered by Exchange. Progent's BlackBerry engineer offers expertise in important technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to add and delete BlackBerry device users on Microsoft Exchange and Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, archive and support storage groups, apply permissions, install the MDS and Instant Messaging, implement access control lists, manage Microsoft Exchange data flow, generate, update, and assign WLAN and VPN configuration sets, set up SNMP traps, and produce management reports based on SNMP results.
Progent's BlackBerry engineer can support your BlackBerry solution in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, deploy, validate, troubleshoot, and document a wireless environment built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced engineering services for BlackBerry technology include business and network requirements analysis, solution architecture, roll-out planning and implementation, performance tuning, configuration of a high-availability architecture, information backup and business recovery planning, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical objectives and to create a mobile wireless system that meets your information technology budget and supports your business strategy. Progent can clarify the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's suitability to support a BlackBerry BES Server, help you to determine which administration approach and equipment meet your needs, and analyze your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at informed decisions about options for software versions, processors and storage, network architecture, and application configuration.
To maximize network security, Progent's BlackBerry consultant can assist you to select and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-qualified security engineers to perform company-wide security assessment and compliance validation and recommend enhancements to accommodate your BlackBerry environment.
Call or Email Progent for Assistance from a BlackBerry-Certified Expert
If you wish to contact Progent about engineering assistance for BlackBerry wireless solutions, call 1-800-993-9400 or see Contact Progent.