Consulting and Technical Support Services for BlackBerry Technology
RIM BlackBerry SupportBlackBerry mobile smartphones were once one of the most popular solutions for achieving location-independent connectivity to email, calendars, web applications, and other vital business data. Progent offers Hialeah, Florida businesses the expertise of BlackBerry-premier experts who can assist companies to manage existing BlackBerry deployments or transition efficiently to a modern mobile solution.

As the sophistication of small company networks has expanded, and as the need for world-class protection, dependability, and disaster recovery has grown to be the standard for companies of any size, successful integration and maintenance of BlackBerry solutions has become increasingly challenging. To deal with issues like security, disaster recovery, and synchronization of BlackBerry smartphones with diverse email servers and company databases, small organizations often resort to external support professionals who specialize in RIM BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-certified consultants who can assist small organizations to design, administer, and repair BlackBerry-based environments affordably and effectively, dispensing with the need for an in-house BlackBerry solutions expert and reducing the expense and hassle of maintaining wireless work groups. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This breadth of experience, combined with Progent's efficient remote support model, gives small businesses a budget-friendly solution for integrating RIM BlackBerry technology productively into their business information network.

Progent's experts can help your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange setup so that your data and email systems function efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from older editions of BlackBerry and Microsoft technology, configure easy-to-use management utilities to help you track and support BlackBerry devices throughout your business, recommend security policies that make sense for your business, customize wireless applications, and ensure that your network architecture is properly designed to accommodate your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be restored rapidly and thoroughly.

Miami and South Florida Contact Information:
Progent offers consulting services and onsite technical support throughout Southern Florida.

Onsite IT Consulting
Progent locations in Miami and South Florida

City Address Phone Link
Fort Lauderdale 401 E Las Olas Blvd, Suite 1400
Fort Lauderdale, FL 33301
United States
(954) 736-4937 Fort Lauderdale Network Support Services
Fort Myers Collier Avenue Executive Center, 2080 Collier Avenue
Fort Myers, FL 33901
United States
(239) 676-0700 Fort Myers Network Support Services
Hialeah 17690 NW 78th Ave
Hialeah, FL 33015
United States
(786) 756-4700 Hialeah Network Support Services
Miami 200 South Biscayne Blvd, Suite 2790
Miami, FL 33131
United States
(786) 646-0567 Miami Network Support Services
Miami Beach 1680 Michigan Avenue
Miami Beach, FL 33139
United States
(786) 522-2526 Miami Beach Network Support Services
Naples 780 5th Avenue S, Suite 200
Naples, FL 34102
United States
(239) 330-4007 Naples Network Support Services
West Palm Beach 515 N. Flagler Drive, Suite P-300
West Palm Beach, FL 33401
United States
(561) 437-1717 West Palm Beach Network Support Services


BlackBerry Enterprise Server (BES) Technical Services
The BlackBerry Enterprise Server offers companies a centralized and secure source for integrating BlackBerry smartphones into their email, collaboration, and application infrastructure. BlackBerry BES Server allows wireless BlackBerry users to connect to Microsoft Exchange Server, Lotus, or Novell GroupWise email and to synchronize BlackBerry devices with PC desktops to achieve consistent information for applications like schedules, contact lists, to-do lists, notes, and specialized business software. Thanks to BlackBerry Enterprise Server (BES) support for Microsoft Exchange Server, mobile workers with BlackBerry smartphones can have effortless connectivity with Exchange messages as well as to IM-capable applications through Microsoft Live Communications Server and Lync Server 2010 support.

BlackBerry BES Server Consulting Services

Progent's BlackBerry-certified engineers can assist you to design, deploy, and support BlackBerry Enterprise Server so you can maximize the productivity of BlackBerry clients, simplify the management of a BlackBerry environment, and lower the cost of maintaining a mobile workforce.

Progent's Remote BlackBerry-certified Support is Quick and Affordable
For companies in Hialeah, Florida who need quick and economical help from a qualified RIM BlackBerry consultant, Progent delivers effective remote assistance from a seasoned support team who have provided network solutions to organizations in each state in the United States. (Refer to Progent's client testimonials.)

Online consulting services eliminates travel costs and enables specialists to fix technical issues rapidly, allowing you to minimize lost productivity. Progent's BlackBerry consultants have earned accreditations in all BlackBerry technologies and can provide professional help in areas including fixing synchronization problems, setting up BlackBerry Enterprise Server (BES), and designing a secure, high-availability network architecture for RIM BlackBerry users. Certifications earned and practice areas mastered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmA Progent BlackBerry Certified Support Specialist can help you to perform common technical operations such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account configurations, setting up messaging filters, changing user profiles, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your corporate messaging solution. Progent's seasoned service professionals can also help your company to resolve a wide range of issues concerning synchronization, handset detection, email reconciliation, web access, mobile connectivity, Instant Messaging, workstation application configuration, and Desktop Redirector.

As a leader in delivering nationwide online consulting services for small company networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your mobile support expenses at a minimum and, by dealing with issues quickly, improves the output of your BlackBerry clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for deploying, managing, tracking, and troubleshooting one or multiple BlackBerry BES Servers in an email environment powered by Exchange Server. Progent's BlackBerry engineer has support skills in key areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can show you how to install and delete BlackBerry device clients on Exchange Server and Windows Active Directory, set up, track, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, archive and maintain storage groups, configure permissions, set up the Mobile Data System and Instant Messaging, deploy access control lists, manage Microsoft Exchange Server data flow, generate, update, and apply WLAN and Virtual Private Network configurations, set up SNMP traps, and produce reports based on SNMP data.

Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a number of environments that can include Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent can provide the services of a BlackBerry Certified Solution Designer to help you to design, install, validate, troubleshoot, and document a wireless solution built on the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's world-class consulting support services for BlackBerry include business and technology needs assessment, solution design, installation strategy and execution, performance optimization, design of a high-availability environment, information backup and business recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional goals and to create a wireless system that fits within your information technology budget and supports your business plans. Progent can explain the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's suitability to accommodate a BlackBerry BES Server, help you to decide which administration approach and hardware products match your requirements, and analyze your messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make smart decisions about alternatives for software versions, processors and mass storage, network architecture, and application set up.

To maximize network security, Progent's BlackBerry expert can assist you to select and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security specialists to run company-wide security assessment and compliance validation and suggest improvements to accommodate your BlackBerry environment.

Call or Email Progent for Help from a RIM BlackBerry-Certified Professional
In order to ask Progent about engineering expertise for BlackBerry mobile wireless solutions, call 1-800-993-9400 or see Contact Progent.



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  • Network Monitoring On-site Technical Support
    Remote Technical Support Application Monitoring

    Even if your company has a small network services staff and a limited IT budget, your information system can still have the same high reliability and responsiveness that once needed a substantial in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-certified IT consultants, the most recent system management software for proactive monitoring and threshold alarms, and economical service programs such as a help desk service to keep your vital network applications and hardware operating.

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  • ProSight DPS ECHO Cloud Backup Services Remote Consulting ProSight DPS ECHO Hybrid Cloud Backup/Recovery Consultant Services
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    Technical Consultant 802.11 6/6E Wireless

    Progent's Cisco-certified Wi-Fi technology experts can assist organizations to configure, manage, and troubleshoot Cisco Wi-Fi devices such as Cisco's Aironet and Meraki 802.11ac Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.

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    ProSight Data Protection Services ECHO from Progent offer small and mid-sized businesses a low cost end-to-end service for secure backup/disaster recovery. For a low monthly rate, ProSight Data Protection Services automates and monitors your backup activities and allows rapid restoration of critical files, apps and virtual machines that have become lost or corrupted due to hardware failures, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local device, or to both. Progent's BDR consultants can deliver advanced expertise to configure ProSight DPS to be compliant with government and industry regulatory requirements such as HIPAA, FINRA, and PCI and, when necessary, can assist you to recover your business-critical data.

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    Progent's Microsoft-certified consultants have more than 10 years of experience planning, deploying, enhancing and repairing Microsoft SCOM solutions and offer companies of any size advanced remote or onsite consulting support for System Center 2012 Operations Manager. Progent can help your company to plan an architecture for SCOM 2012 servers that provides the responsiveness and resilience needed to monitor your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent can also help you to import and customize SCOM 2012 management packs based on best practices for tracking network fabric and Microsoft and third-party apps and services. In addition, Progent can deliver fast online or onsite technical support to help you to fix critical issues detected by System Center 2012 Operations Manager.

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  • SCCM 2016 Patch Management Professional Remote Support Services SCCM 2016 Cloud Management Gateway
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  • SCDPM 2012 and SharePoint Network Consulting SCDPM 2012 Online Support
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  • SQL Server 2014 Cardinality Estimation Technology Consulting Services SQL Server 2014 Monitoring Technology Consulting Services
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    Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help you to halt the progress of an active ransomware breach. Call 800-462-8800

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  • Windows Server 2012R2 Active Directory Consultant
    IT Services Windows Server 2012R2 Hyper-V Virtual Switch

    Progent's certified professionals can help you to evaluate the advantages of Windows Server 2012 R2 for your organization, create test environments and migration strategies, tune your network for local, multi-location, cloud-based, and partial-cloud environments, train your IT support staff, create an enterprise-wide security plan, automate network management, help with application development, and generate and validate a disaster recovery/business continuity plan.

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  • Small Office Networking Help Server Setup Small Office

  • CISSP-ISSAP Security Architecture Consultant
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    Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification as a result of rigorous examination and extensive experience with information security architecture. ISSAP security experts have comprehensive understanding of access management systems and methodologies, telecommunications and network security, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery, and physical security. Progent's ISSAP-certified security experts can assist your company with all aspects of secure network architecture.

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    Specialist ransomware removal and file recovery

    Progent's experienced ransomware recovery consultants can assist you to restore a network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.

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  • Specialists NetDocs Integration NetDocuments ndOffice Consult
  • Specialists OS X Online 24 Hour OS X Technical Support Engineers
  • Specialists Windows 2012 Cluster Shared Volumes Network Consultants Clustered Windows Server 2012 R2
  • Support Services SharePoint 2013 Newsfeeds SharePoint 2013 Newsfeeds Computer Engineer
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  • Support and Help Exchange 2019 Mailbox Server Largest Microsoft Certified Exchange 2019 Integration Help and Support
  • System Center 2012 Virtual Machine Manager Professional System Center 2012 R2 Virtual Machine Manager Online Troubleshooting
  • System Center OpsMgr 2012 Integration Services 24 Hour Integration Services Microsoft SCOM 2012 R2

  • IT Consultant Exchange 2013 Upgrade
    Exchange 2013 Load Balancing Network Engineer

    Exchange Server 2013 includes significant enhancements to the functionality of its predecessor Microsoft Exchange 2010 and introduces powerful new features as well as a redesigned structure. These enhancements affect vital IT areas like ease of administration, high availability (HA), security and compliance, operational costs, collaboration, extensibility, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to understand the possible advantages of migrating to Exchange Server 2013, design an efficient validation and rollout strategy, and train your IT staff to manage your Exchange Server 2013 environment. Progent can also provide ongoing remote support and management services for Exchange Server 2013.

  • Technical Consultant Microsoft SQL Server 2012 Microsoft SQL Server 2014 Support and Integration
  • Technical Support Companies BlackBerry Wireless Hialeah, US Hialeah Florida IT Consulting Companies BlackBerry BES
  • Technology Consulting Services SQL Server SQL Server Replication Technology Professional

  • CISM Security Management Services
    CISM Evaluation

    Progent can provide the support of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee describes the basic competencies and global standards of skill that information security managers are expected to master. CISM provides business management the confidence that consultants who have earned their CISM credential have the background and knowledge to deliver efficient security management and consulting services.

  • Technology Consulting Services SharePoint Server 2019 SharePoint Server 2019 Remote Consulting
  • Telecommuter Helpdesk Services Engineer Telecommuter Helpdesk Services Online Support Services
  • Temporary IT Support Staffing Help Expertise Temporary IT Support Staffing Services Consulting Miami-Dade County
  • Top Exchange Server 2000 Remote Technical Support Microsoft Exchange On-site Technical Support

  • Engineer Exchange Server 2016 Migration
    Exchange Server 2016 Upgrade Online Help

    Progent can help your business in any and all facets of your migration to Microsoft Exchange 2016 such as planning high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; determining mass storage requirements for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing for high-availability client access services; planning, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing the firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).

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  • Top Security Security Company Hialeah Florida, USA 24-Hour Security Security Tech Services Hialeah, Miami-Dade County
  • Upgrade Consultants Solaris Migration Consultants Solaris
  • Urgent Automated Server Monitoring Support and Setup ProSight Remote Server Monitoring Setup and Support
  • VMware Online Technical Support VMware Server Virtualization Engineers
  • WannaCry Ransomware Hot Line Hialeah, Miami-Dade County Egregor Ransomware Hot Line Hialeah, FL
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  • Remote Consulting Microsoft Operations Manager
    Monitoring and Reporting Computer Engineer

    Medium-size businesses can get all the benefits of Microsoft System Center Operations Manager and have quick access to Progent's Microsoft and Cisco Premier network consulting experts. With Progent's affordably priced IT service packages, medium-size businesses can choose a simple co-sourcing service program built around System Center Operations Manager with network monitoring, automated warnings, comprehensive reporting, Help Desk support, and online troubleshooting. For companies with line-of-business applications who need zero-downtime networking, Progent offers a comprehensive round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager to offer mid-size company networks enterprise-class availability, security and productivity.

  • Windows 7 Integration Outsourcing After Hours Microsoft Windows 7 Support
  • Windows Server 2008 R2 Computer Consultant Windows 2008 R2 Setup and Support
  • Windows Server 2012 R2 Hyper-V IT Services Emergency Windows Server 2012 R2 Server Manager Computer Engineer
  • Windows Server 2012 R2 Implementation Services Hialeah 24 Hour Computer Specialist Windows Server 2016 Hialeah Florida

  • Redhat Linux Support Outsourcing
    Ubuntu Linux Technology Professional

    Progent's Linux consulting services provide small companies and developers help with administering and maintaining Linux systems that operate with Microsoft-based networks. Progent offers your organization contact with Linux consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISSP certification. This broad array of expertise offers you an easy single source to show you how to build and maintain a protected and robust mixed-platform connectivity and communications infrastructure that allows Linux and Microsoft coexistence by integrating Microsoft Windows with leading Linux variations such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.

  • Emergency BlackBerry Software Support Specialist
  • Windows Server 2012R2 Security Specialist Windows Server 2012R2 Consulting Services
  • Windows Server 2019 Cybersecurity Network Consultants Windows Server 2019 Hybrid Integration Network Consultants

  • Consulting Router patch management
    24-7 Professionals iOS patch management

    Progent's managed services for software and firmware patch management offer organizations of all sizes a versatile and cost-effective alternative for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your servers, such as printers and scanners, infrastructure appliances like routers and wireless APs, and Internet-of-Things devices such as alarms and health monitors.

  • Windows Server 2019 Hybrid Integration Setup and Support Support Windows Server 2019 migration
  • Windows Server 2022 Windows Defender ATP Technical Support Services Windows Server 2022 Windows Defender ATP Network Consultants
  • Xamarin Programming Firms 24/7 ASP.NET Reports

  • Supplemental Service Desk On-site Technical Support
    Extended Helpdesk Online Support Services

    Progent's Co-managed Call Center service makes it possible for your business to split responsibilities for Help Desk support seamlessly between your IT team and Progent's nationwide pool of seasoned desktop support technicians and matter experts (SMEs). Progent's Help Desk Co-management service is an advanced service desk solution based on ConnectWise Manage, the top shared professional services automation platform for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and metrics.

  • macOS Implementation macOS Technical Support Professional

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