Consulting and Technical Support for BlackBerry Solutions
RIM BlackBerry SupportBlackBerry mobile smartphones were at one time one of the most successful solutions for achieving mobile connectivity to messaging, scheduling, web applications, and other vital business information. Progent can provide Hialeah, Florida companies support from BlackBerry-certified professionals who can assist companies to maintain their BlackBerry environments or transition smoothly to a modern mobile platform.

As the complexity of small business IT technology has expanded, and as the need for enterprise-class protection, reliability, and disaster recovery has grown to be the norm for businesses of all sizes, effective integration and support of RIM BlackBerry technology has grown increasingly challenging. To handle issues like security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging servers and company databases, small businesses frequently resort to external support professionals who specialize in BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-premier consultants who can help small organizations to plan, administer, and repair BlackBerry environments affordably and effectively, dispensing with the requirement for an in-house BlackBerry solutions expert and lowering the cost and stress of maintaining wireless work groups. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This breadth of experience, combined with Progent's proven online service delivery capabilities, gives small businesses an affordable alternative for integrating BlackBerry technology productively into their information network.

Progent's consultants can help you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and messaging infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft software, configure streamlined administration tools to enable you to monitor and control BlackBerry smartphones throughout your business, recommend security policies that make sense for your business, develop custom wireless software, and ensure that your IT network architecture is properly configured to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be recovered quickly and safely.

BlackBerry Enterprise Server Consulting Services
The BlackBerry Enterprise Server (BES) offers businesses a centralized and safe source for integrating BlackBerry wireless devices into their email, collaboration, and application environment. BlackBerry Enterprise Server (BES) enables wireless BlackBerry clients to connect to Exchange Server, Lotus, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with PC desktops to ensure up-to-date information for applications like schedules, contact lists, tasks, instant messaging, and specialized business programs. Thanks to BlackBerry BES Server integration with Microsoft Exchange, users carrying BlackBerry smartphones have push-based connectivity with Exchange email as well as to IM-aware applications via Microsoft Office Live Communications Server and Microsoft Lync Server 2010 integration.

BlackBerry BES Server Support Services

Progent's BlackBerry-certified engineers can show you how to design, configure, and maintain BlackBerry Enterprise Server so you can improve the efficiency of BlackBerry clients, streamline the administration of a BlackBerry environment, and reduce the cost of maintaining mobile workers.

Expert BlackBerry Consulting and Technical Support Offered Online from Progent
Progent's authorized RIM BlackBerry engineers are accessible by phone to deliver prompt technical help to companies in the Hialeah region or throughout the state of Florida. Progent's experienced online consulting team has helped IT organizations solve computer issues and reduce IT service expenses in every state in the country and built a large base of satisfied clients. (See Progent's customer testimonials.)

Progent offers online consulting support for a wide selection of issues associated with BlackBerry products including wireless synchronization, configuration with Exchange Server, setting up BlackBerry Enterprise Server, and strengthening mobile security. Major RIM BlackBerry certifications awarded to Progent's support experts include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent offers the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, test, troubleshoot, and document a wireless environment based on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry technology include business and technology requirements analysis, solution architecture, installation planning and execution, performance tuning, configuration of a fault-tolerant architecture, information backup and disaster recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical objectives and to design a mobile wireless solution that fits within your information technology budget and supports your business strategy. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's suitability to accommodate a BlackBerry Enterprise Server, help your organization to determine which administration model and physical components match your needs, and analyze your email and messaging system configuration. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed choices about options for software versions, server hardware and mass storage, network architecture, and application configuration.

To optimize system security, Progent's BlackBerry expert can help you to choose and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-certified security specialists to perform company-wide security assessment and compliance testing and suggest improvements to support your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for deploying, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging system based on Exchange. Progent's BlackBerry-certified consultant offers expertise in important technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can assist you to install and delete BlackBerry smartphone users on Microsoft Exchange Server and Microsoft Active Directory, set up, track, and manage BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, back up and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, deploy access control lists, manage Exchange data flow, create, update, and assign wireless LAN and VPN configurations, set up SNMP traps, and produce management reports to summarize SNMP results.

Progent's BlackBerry engineer can help you with your BlackBerry solution in a variety of settings that can include Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

Call or Email Progent for Support from a RIM BlackBerry-Certified Professional
To ask Progent about technical expertise for BlackBerry mobile wireless technology, phone 1-800-993-9400 or go to Contact Progent.

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