Consulting Support for BlackBerry Environments
BlackBerry wireless smartphones were at one time one of the most successful products for achieving location-independent connectivity to messaging, scheduling, web programs, and other critical business data. Progent can provide Hialeah, Florida companies the expertise of BlackBerry-certified consultants who can assist companies to manage their BlackBerry environments or transition efficiently to a current smartphone platform.
As the sophistication of small company IT technology has increased, and as the need for enterprise-class protection, reliability, and recoverability has grown to be the standard for organizations of all sizes, successful integration and maintenance of RIM BlackBerry solutions has grown more challenging. To handle issues like data protection, business continuity, and synchronization of BlackBerry smartphones with diverse messaging systems and company databases, small organizations often resort to external support firms who specialize in BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-premier consultants who can help small businesses to design, manage, and repair BlackBerry-based solutions economically and effectively, doing away with the necessity for an internal BlackBerry technology expert and lowering the expense and stress of maintaining mobile work groups. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This range of knowledge, combined with Progent's efficient online service delivery model, gives small businesses an economical alternative for incorporating BlackBerry technology seamlessly into their IT network.
Progent's engineers can assist you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and email infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft software, configure easy-to-use management tools to help you monitor and support BlackBerry smartphones throughout your company, define security policies that are right for your company, develop custom wireless applications, and make sure that your IT network architecture is appropriately designed to handle your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your regular backup processes in order that it can be recovered quickly and thoroughly.
Miami and South Florida Contact Information:
Progent offers consulting services and onsite technical support throughout Southern Florida.
Progent locations in Miami and South Florida
||401 E Las Olas Blvd, Suite 1400
Fort Lauderdale, FL 33301
||Fort Lauderdale Network Support Services
||Collier Avenue Executive Center, 2080 Collier Avenue
Fort Myers, FL 33901
||Fort Myers Network Support Services
||17690 NW 78th Ave
Hialeah, FL 33015
||Hialeah Network Support Services
||200 South Biscayne Blvd, Suite 2790
Miami, FL 33131
||Miami Network Support Services
||1680 Michigan Avenue
Miami Beach, FL 33139
||Miami Beach Network Support Services
||780 5th Avenue S, Suite 200
Naples, FL 34102
||Naples Network Support Services
|West Palm Beach
||515 N. Flagler Drive, Suite P-300
West Palm Beach, FL 33401
||West Palm Beach Network Support Services
Integration Expertise for BlackBerry Enterprise Server
BlackBerry BES Server simplifies management and maintenance of RIM BlackBerry devices, providing a single platform for handling key tasks like smartphone installation, updates, and retirement and also offering a strong infrastructure for security and high availability. BlackBerry Enterprise Server (BES) supports seamless integration between Exchange Server, Novell GroupWise, or Domino messaging servers and BlackBerry users and supports wireless synchronization.
BlackBerry BES Server provides a variety of security options beginning with advanced data encryption of messages sent between a BlackBerry device and BlackBerry BES Server based on Advanced Encryption Standard or Triple DES. BlackBerry Enterprise Server also allows great versatility in selecting levels of security to meet the specific requirements of your network. Progent's BlackBerry authorized engineers can assist your company to choose advanced security features and enable them remotely. Samples of these over-the-air configurable security features are:
- Lock down a BlackBerry smartphone
- Erase data from a lost or stolen BlackBerry device
- Lock out Bluetooth
- Activate built-in defenses against malware
BlackBerry Enterprise Server also offers versatility in selecting how to prevent mobile users from loading or running unsecure or prohibited code. Progent can help you to select protective processes like:
- Specify precisely which programs are allowed on the device
- Block third-party programs from using persistent storage on the smartphone
- Determine what resources external programs can access on the smartphone
- Limit the types of connections third-party applications running on the BlackBerry device can establish
- Prevent all external programs from being installed or executed on the BlackBerry smartphone
Professional BlackBerry Technical Support Available Online from Progent
Progent's certified RIM BlackBerry support specialists are available remotely to deliver prompt technical help to companies in the Hialeah area or throughout Florida. Progent's seasoned online technical support experts have helped IT organizations solve network problems and reduce support expenses in every state in the country and established a large base of loyal customers. (See Progent's customer testimonials.)
Progent offers remote assistance for a broad array of technologies related to RIM BlackBerry products such as wireless synchronization, integration with Microsoft Exchange, setting up BlackBerry Enterprise Server, and improving mobile security. Major RIM BlackBerry certifications earned by Progent's consulting experts include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and troubleshoot the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry-certified expert can help you to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical procedures including resolving enterprise activation issues, registering and deleting BlackBerry smartphone users, setting activation passwords, configuring wireless software installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery processes.
Progent's BlackBerry-certified engineers can also show you how to use administration tools such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and using WiFi for enterprise activation. Also, Progent can explain the function of operational policies in the BlackBerry BES system and assist you to select and implement sensible security configurations.
Progent's Microsoft-certified Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Microsoft Exchange Server infrastructure for operating smoothly with BlackBerry BES Server or migrate your BlackBerry system to the latest edition of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for deploying, administering, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system based on Microsoft Exchange. Progent's BlackBerry consultant has expertise in important technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can help you to install and delete BlackBerry device users on Exchange and Windows Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry smartphones and client accounts, back up and manage storage groups, apply permissions, install the Mobile Data System (MDS) and IM, implement access control lists, control Microsoft Exchange data flow, generate, edit, and assign WLAN and VPN configuration sets, implement SNMP traps, and generate reports to summarize SNMP data.
Progent's BlackBerry engineer can support your BlackBerry technology in a variety of environments that can include Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to design, deploy, validate, repair, and document a wireless solution based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry include business and network needs assessment, system architecture, roll-out planning and implementation, performance optimization, configuration of a fault-tolerant environment, data backup and disaster recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional objectives and to create a mobile wireless environment that meets your IT budget and aligns with your business plans. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's ability to support a BlackBerry BES Server, assist you to determine which management model and hardware products meet your requirements, and analyze your email and messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices concerning options for software editions, processors and storage, network topology, and application set up.
To maximize system security, Progent's BlackBerry-certified consultant can help you to select and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-certified security specialists to run company-wide security vulnerability and compliance testing and suggest enhancements to accommodate your BlackBerry environment.
Contact Progent for Assistance from a BlackBerry-Certified Professional
If you wish to get in touch with Progent about technical expertise for BlackBerry mobile wireless technology, call 1-800-993-9400 or visit Contact Progent.