Consulting and Technical Support Services for BlackBerry Environments
BlackBerry wireless PDAs were at one time one of the most popular products for maintaining location-independent connectivity to messaging, scheduling, web-based programs, and other critical business information. Progent offers Hialeah, Florida companies the expertise of BlackBerry-certified consultants who can assist organizations to maintain their BlackBerry environments or migrate smoothly to a modern smartphone platform.
As the complexity of small business IT technology has expanded, and as the need for world-class security, reliability, and disaster recovery has become the norm for businesses of all sizes, successful integration and support of RIM BlackBerry technology has grown more challenging. To address areas such as data protection, business continuity, and synchronization of BlackBerry PDAs with diverse email systems and company databases, small businesses often turn to external support professionals who offer expertise in BlackBerry integration and troubleshooting.
Progent offers the services of BlackBerry-premier engineers who can assist small businesses to design, manage, and troubleshoot BlackBerry-based solutions economically and effectively, eliminating the requirement for an in-house BlackBerry solutions specialist and lowering the expense and hassle of supporting mobile work groups. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This breadth of experience, combined with Progent's proven online support model, gives small businesses an economical alternative for integrating RIM BlackBerry products seamlessly into their business information system.
Progent's engineers can assist you with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your data and messaging systems operate efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft technology, configure streamlined administration tools to help you track and support BlackBerry smartphones across your business, recommend security policies that make sense for your company, customize mobile applications, and make sure that your network infrastructure is properly designed to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be recovered rapidly and thoroughly.
South Florida Contact Information:
Progent offers consulting services and onsite technical support throughout Southern Florida.
Progent locations in South Florida
||401 E Las Olas Blvd, Suite 1400
Fort Lauderdale, FL 33301
||Fort Lauderdale Network Support Services
||Collier Avenue Executive Center, 2080 Collier Avenue
Fort Myers, FL 33901
||Fort Myers Network Support Services
||7715 Northwest 48th Street, Suite 385
Doral, FL 33166
||Hialeah Network Support Services
||200 South Biscayne Blvd, Suite 2790
Miami, FL 33131
||Miami Network Support Services
||780 5th Avenue S, Suite 200
Naples, FL 34102
||Naples Network Support Services
|West Palm Beach
||515 N. Flagler Drive, Suite P-300
West Palm Beach, FL 33401
||West Palm Beach Network Support Services
Technical Help for BlackBerry Enterprise Server
Research in Motion's advanced solution for administering large collections of BlackBerry devices is the BlackBerry BES Server. This sophisticated tool enables Exchange, Lotus, or Novell GroupWise users to transmit and receive emails that stay encrypted in transit to ensure maximum security. BlackBerry BES Server also streamlines a broad variety of crucial administrative jobs that span from BlackBerry setup and updates to wireless security and high availability.
Progent's BlackBerry-premier consultants can assist you to use RIM BlackBerry BES Server to perform routine tasks such as:
- Deploy and manage applications
- Plan device, program, and IT policy updates
- Update BlackBerry smartphone software wirelessly
- Control user and group configurations with BES Server's vast selection of policies
Progent's BlackBerry-certified engineers can also help you to use BlackBerry BES Server to perform key procedures not supported by the less advanced BlackBerry BES Server Express. These tasks include:
- Install and manage BES Server's high-availability architecture based on virtual servers
- Deploy BlackBerry smartphones wirelessly
- Set specialized management roles
- Automatically track and report on the overall health of your BlackBerry system
Expert RIM BlackBerry Consulting Support Services Offered Remotely from Progent
Progent's certified RIM BlackBerry engineers are accessible by phone to deliver expert assistance to companies in the Hialeah area or anywhere in the state of Florida. Progent's experienced remote technical support team has helped businesses solve network issues and cut support expenses in every state in the U.S. and established a large following of loyal customers. (Refer to Progent's client testimonials.)
Progent offers online consulting support for a broad selection of technologies associated with RIM BlackBerry products such as synchronization, configuration with Exchange, setting up BlackBerry Enterprise Server, and strengthening wireless security. Major BlackBerry certifications awarded to Progent's consulting experts include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to install and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry specialist can help you to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical procedures such as troubleshooting enterprise activation issues, adding and deleting BlackBerry device users, activating passwords, implementing wireless software loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.
Progent's BlackBerry consultants can also assist you to operate administration tools such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and utilizing wireless LANs for enterprise activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry Enterprise environment and help you to define and implement sensible security configurations.
Progent's Microsoft-certified Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Exchange architecture for working smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the latest edition of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for deploying, administering, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in an email system based on Exchange Server. Progent's BlackBerry engineer has expertise in key technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can assist you to add and remove BlackBerry device clients on Microsoft Exchange Server and Active Directory, set up, track, and manage BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, archive and support storage groups, apply permissions, install the Mobile Data System and IM, deploy push and pull access control lists, control Exchange data flow, create, edit, and assign WLAN and VPN configurations, set up SNMP traps for alerts, and produce reports based on SNMP results.
Progent's BlackBerry engineer can support your BlackBerry technology in a number of environments that can include Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help you to design, deploy, test, repair, and produce documentation for a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class consulting support services for BlackBerry technology include business and technology requirements assessment, system architecture, installation strategy and implementation, performance tuning, configuration of a high-availability architecture, information backup and business recovery planning, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional objectives and to design a mobile wireless solution that meets your information technology budget and aligns with your business plans. Progent can clarify the implications of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's ability to support a BlackBerry Enterprise Server, help you to determine which management model and equipment match your needs, and evaluate your email and messaging system configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart choices about options for software editions, server hardware and mass storage, network architecture, and application configuration.
To optimize system security, Progent's BlackBerry consultant can assist you to select and configure appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-premier security specialists to perform company-wide security vulnerability and compliance validation and suggest improvements to support your BlackBerry environment.
Contact Progent for Help from a RIM BlackBerry-Qualified Expert
If you wish to ask Progent about engineering help for BlackBerry mobile wireless technology, phone 1-800-993-9400 or see Contact Progent.