Consulting Support for BlackBerry Environments
BlackBerry Consulting ServicesBlackBerry wireless smartphones were at one time one of the most successful products for achieving location-independent connectivity to messaging, scheduling, web programs, and other critical business data. Progent can provide Hialeah, Florida companies the expertise of BlackBerry-certified consultants who can assist companies to manage their BlackBerry environments or transition efficiently to a current smartphone platform.

As the sophistication of small company IT technology has increased, and as the need for enterprise-class protection, reliability, and recoverability has grown to be the standard for organizations of all sizes, successful integration and maintenance of RIM BlackBerry solutions has grown more challenging. To handle issues like data protection, business continuity, and synchronization of BlackBerry smartphones with diverse messaging systems and company databases, small organizations often resort to external support firms who specialize in BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-premier consultants who can help small businesses to design, manage, and repair BlackBerry-based solutions economically and effectively, doing away with the necessity for an internal BlackBerry technology expert and lowering the expense and stress of maintaining mobile work groups. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This range of knowledge, combined with Progent's efficient online service delivery model, gives small businesses an economical alternative for incorporating BlackBerry technology seamlessly into their IT network.

Progent's engineers can assist you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and email infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft software, configure easy-to-use management tools to help you monitor and support BlackBerry smartphones throughout your company, define security policies that are right for your company, develop custom wireless applications, and make sure that your IT network architecture is appropriately designed to handle your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your regular backup processes in order that it can be recovered quickly and thoroughly.

Miami and South Florida Contact Information:
Progent offers consulting services and onsite technical support throughout Southern Florida.

Onsite IT Consulting
Progent locations in Miami and South Florida

City Address Phone Link
Fort Lauderdale 401 E Las Olas Blvd, Suite 1400
Fort Lauderdale, FL 33301
United States
(954) 736-4937 Fort Lauderdale Network Support Services
Fort Myers Collier Avenue Executive Center, 2080 Collier Avenue
Fort Myers, FL 33901
United States
(239) 676-0700 Fort Myers Network Support Services
Hialeah 17690 NW 78th Ave
Hialeah, FL 33015
United States
(786) 756-4700 Hialeah Network Support Services
Miami 200 South Biscayne Blvd, Suite 2790
Miami, FL 33131
United States
(786) 646-0567 Miami Network Support Services
Miami Beach 1680 Michigan Avenue
Miami Beach, FL 33139
United States
(786) 522-2526 Miami Beach Network Support Services
Naples 780 5th Avenue S, Suite 200
Naples, FL 34102
United States
(239) 330-4007 Naples Network Support Services
West Palm Beach 515 N. Flagler Drive, Suite P-300
West Palm Beach, FL 33401
United States
(561) 437-1717 West Palm Beach Network Support Services


Integration Expertise for BlackBerry Enterprise Server
BlackBerry BES Server simplifies management and maintenance of RIM BlackBerry devices, providing a single platform for handling key tasks like smartphone installation, updates, and retirement and also offering a strong infrastructure for security and high availability. BlackBerry Enterprise Server (BES) supports seamless integration between Exchange Server, Novell GroupWise, or Domino messaging servers and BlackBerry users and supports wireless synchronization.

RIM BlackBerry BES Server Troubleshooting Assistance

BlackBerry BES Server provides a variety of security options beginning with advanced data encryption of messages sent between a BlackBerry device and BlackBerry BES Server based on Advanced Encryption Standard or Triple DES. BlackBerry Enterprise Server also allows great versatility in selecting levels of security to meet the specific requirements of your network. Progent's BlackBerry authorized engineers can assist your company to choose advanced security features and enable them remotely. Samples of these over-the-air configurable security features are:

  • Lock down a BlackBerry smartphone
  • Erase data from a lost or stolen BlackBerry device
  • Lock out Bluetooth
  • Activate built-in defenses against malware

BlackBerry Enterprise Server also offers versatility in selecting how to prevent mobile users from loading or running unsecure or prohibited code. Progent can help you to select protective processes like:

  • Specify precisely which programs are allowed on the device
  • Block third-party programs from using persistent storage on the smartphone
  • Determine what resources external programs can access on the smartphone
  • Limit the types of connections third-party applications running on the BlackBerry device can establish
  • Prevent all external programs from being installed or executed on the BlackBerry smartphone

Professional BlackBerry Technical Support Available Online from Progent
Progent's certified RIM BlackBerry support specialists are available remotely to deliver prompt technical help to companies in the Hialeah area or throughout Florida. Progent's seasoned online technical support experts have helped IT organizations solve network problems and reduce support expenses in every state in the country and established a large base of loyal customers. (See Progent's customer testimonials.)

Progent offers remote assistance for a broad array of technologies related to RIM BlackBerry products such as wireless synchronization, integration with Microsoft Exchange, setting up BlackBerry Enterprise Server, and improving mobile security. Major RIM BlackBerry certifications earned by Progent's consulting experts include:

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and troubleshoot the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry-certified expert can help you to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical procedures including resolving enterprise activation issues, registering and deleting BlackBerry smartphone users, setting activation passwords, configuring wireless software installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery processes.

Progent's BlackBerry-certified engineers can also show you how to use administration tools such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and using WiFi for enterprise activation. Also, Progent can explain the function of operational policies in the BlackBerry BES system and assist you to select and implement sensible security configurations.

Progent's Microsoft-certified Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Microsoft Exchange Server infrastructure for operating smoothly with BlackBerry BES Server or migrate your BlackBerry system to the latest edition of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for deploying, administering, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system based on Microsoft Exchange. Progent's BlackBerry consultant has expertise in important technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can help you to install and delete BlackBerry device users on Exchange and Windows Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry smartphones and client accounts, back up and manage storage groups, apply permissions, install the Mobile Data System (MDS) and IM, implement access control lists, control Microsoft Exchange data flow, generate, edit, and assign WLAN and VPN configuration sets, implement SNMP traps, and generate reports to summarize SNMP data.

Progent's BlackBerry engineer can support your BlackBerry technology in a variety of environments that can include Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent offers the support of a BlackBerry Certified Solution Designer to assist you to design, deploy, validate, repair, and document a wireless solution based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry include business and network needs assessment, system architecture, roll-out planning and implementation, performance optimization, configuration of a fault-tolerant environment, data backup and disaster recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional objectives and to create a mobile wireless environment that meets your IT budget and aligns with your business plans. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's ability to support a BlackBerry BES Server, assist you to determine which management model and hardware products meet your requirements, and analyze your email and messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices concerning options for software editions, processors and storage, network topology, and application set up.

To maximize system security, Progent's BlackBerry-certified consultant can help you to select and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-certified security specialists to run company-wide security vulnerability and compliance testing and suggest enhancements to accommodate your BlackBerry environment.

Contact Progent for Assistance from a BlackBerry-Certified Professional
If you wish to get in touch with Progent about technical expertise for BlackBerry mobile wireless technology, call 1-800-993-9400 or visit Contact Progent.



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    Progent's ProSight Virtual Hosting combines proven virtual server architecture, a world-class data center facility, and the support services of Progent's Microsoft-certified consulting team to provide small companies with a comprehensive information technology outsourcing solution that improves network availability and protection, eliminates management distraction, and cuts costs. With Private Cloud Hosting, a smaller company can have each of its operating system platforms and critical business application servers supported within a safe and reliable data center on a fast, non-stop virtual machine configured and maintained by Progent's computer service experts.

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    Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes a wide selection of Wave 2 802.11ax Wi-Fi access points, security gateways, and switches. Ubiquiti UniFi devices installed on multiple sites with any number of APs can be remotely provisioned and managed with Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, management, optimization, troubleshooting, monitoring, and analytics. Progent offers the expertise of veteran wireless professionals who can assist you to assess the value of UniFi products for your business and assist you to plan, deploy, administer, and maintain your UniFi solution.

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  • 2500 Wireless Controller Consulting
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    Cisco's Catalyst wireless controllers simplify the administration of Wi-Fi networks by unifying the configuration and management of wireless access points, tuning Wi-Fi throughput by reducing the impact of RF congestion, improving wireless uptime with fast failover, and hardening data security by detecting threats and analyzing network traffic based on user type and locale. Progent can help your business to configure Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of any size. Progent can help you to maintain and debug your existing Cisco Wi-Fi solution or implement an efficient upgrade to Cisco's modern Wi-Fi controller solutions.

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  • Exchange 2007 to Exchange 2010 Upgrade Engineer
    Technology Professional Microsoft Exchange 2010 Upgrade

    Progent's Microsoft-certified network experts can assist you to assess the benefits of Exchange Server 2010 for your company and can assist you to design and implement an efficient upgrade to Exchange 2010 from Microsoft Exchange Server 2003 or Exchange 2007 Server that will offer fast ROI by improving your workers' efficiency, cutting the cost of equipment and service, streamlining management, and consolidating your vital communications technologies.

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    If your company runs a UNIX or Linux network or a multi-OS IT environment, Progent's CISA and CISM-certified consultants can assist your whole enterprise in a wide array of security areas such as security management practices, security design and models, access control systems and techniques, applications development security, operations security, hardware security, communications, network and Internet security, and workplace recovery preparedness. CISA and CISM define the fundamental competencies and worldwide standards of knowledge that information security managers are required to master. These certification give executive management the assurance that those who have earned their CISM, CISSP or ISSAP qualification have the background and knowledge to deliver world-class security management and engineering help.

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  • Support Windows Server 2012 R2 Hyper-V Microsoft Hyper-V 3.0 Virtual Server Integration Support
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    Immediate Staffing Services Setup and Support

    Progent's short-term IT staffing services allow you to meet sudden increases in demand for network support personnel without dealing with the costs and delays associated with vetting and recruiting reliable technical workers and without adding to your permanent head count.

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  • Top Rated Microsoft Certified Partner Consultant Exchange 2016 Migration Professional Microsoft Exchange Server 2016 Upgrade
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    Our Experts Group offers support in key areas including Macintosh networking and applications; Expertise for Linux-powered, UNIX, and Sun Solaris systems; MRP, Enterprise Resource Planning, or CRM expertise; Strategic and specialized application support; Chief Information Officer, business analyst, and project logistics outsourcing; Custom applications design and deployment; Web site, eCommerce, EDI, and client portal design and integration; Database support and efficiency consulting; Management information consulting; and Telecommunications architecture consulting.

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  • SMS Server Migration Specialist
    Technology Consulting SMS Server 2003 Migration

    Progent's Microsoft certified experts provide small and mid-size businesses enterprise-level consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows companies to install important applications quickly and automatically to appropriate workers, lower product expense and stay compliant by determining usage profiles, enhance Windows security by improving your knowledge of vulnerability and by installing critical updates, manage your mobile workforce through industry standards independent of connection or location, and reduce operational expenses by efficiently exploiting the management capabilities incorporated into Windows. Progent's SMS engineers can help you use SMS effectively for automated software and application installation, security patch control, and asset tracking management including program and hardware inventory.

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  • CCIE Expert Certified Technical Support Firesight
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    Progent's Cisco-Certified network experts provide professional PIX Firewall consulting services encompassing design, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and software policy enforcement, mutlivector threat security, and safe access services. Extending from small, easy-to-install desktop appliances for small businesses and home offices to scalable gigabit appliances, Cisco PIX firewalls provide a healthy combination of security, speed and reliability for business environments of all sizes. PIX firewalls are build around a proven, purpose-built platform, PIX OS, minimizing possible OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated protection and networking services, including advanced application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible administrative tools. Progent's Cisco experts can show you how to select and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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    Microsoft Dynamics 365 Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) offers small and midsize businesses a unified soultions for financials, inventory, operations control, project management, procurement, sales and marketing, supply chain management, and advanced analytics. Progent's Dynamics Business Central/NAV experts can help company to maintain your older Dynamics NAV system or migrate efficiently to a cloud-hosted, local, or hybrid deployment model.

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  • Remote Specialist Forefront TMG 2010
    Remote Technical Support Forefront TMG Firewall

    Forefront TMG 2010 is based on the powerful security capabilities of Internet Security and Acceleration Server and offers a easily administered web gateway that delivers a single-server platform for an array of security functions including an application layer and network layer firewall, URL monitoring and filtering, antimalware, IPS, application proxy, Virtual Private Network management, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides comprehensive web security logging and reporting capabilities, permits custom reporting generated by SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be operated as a virtual server to lower expenses and enhance recoverability. Progent's Microsoft engineers can assist you to design and execute pilot and production deployments; integrate Forefront Threat Management Gateway 2010 with Windows 2008, AD, Microsoft SQL Server, Exchange Server, and Microsoft SharePoint; install Forefront TMG 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and deliver ongoing support and troubleshooting. Progent can also help your organization to upgrade smoothly to Microsoft Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.

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