Consulting Support for BlackBerry Technology
BlackBerry Support ServicesBlackBerry wireless PDAs were once one of the most successful solutions for achieving location-independent connectivity to messaging, calendars, web-based programs, and other critical business data. Progent offers Hialeah, Florida businesses the expertise of BlackBerry-premier experts who can assist companies to manage existing BlackBerry environments or migrate smoothly to a modern smartphone solution.

As the complexity of small company networks has increased, and as the demand for world-class protection, dependability, and disaster recovery has become the standard for companies of any size, successful deployment and support of RIM BlackBerry technology has grown more challenging. To handle issues such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging systems and shared databases, small businesses frequently turn to outside consulting professionals who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-premier engineers who can assist small organizations to design, manage, and troubleshoot BlackBerry-based environments affordably and effectively, doing away with the need for an internal BlackBerry solutions expert and lowering the expense and hassle of supporting mobile workers. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This range of knowledge, coupled with Progent's efficient remote service delivery model, provides small businesses an affordable solution for integrating BlackBerry products productively into their business information system.

Progent's experts can assist you with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange setup so that your database and email systems operate optimally with BlackBerry BES Server. Progent can also help you to migrate from previous releases of BlackBerry and Microsoft software, set up streamlined management utilities to enable you to monitor and control BlackBerry devices across your company, recommend security policies that make sense for your business, customize mobile applications, and ensure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is included in your regular backup procedures in order that it can be restored rapidly and safely.

BlackBerry Enterprise Server (BES) Technical Services
The BlackBerry Enterprise Server (BES) offers companies a centralized and secure mechanism for integrating BlackBerry smartphones into their email, groupware, and application infrastructure. BlackBerry BES Server allows mobile BlackBerry clients to access Exchange, Lotus Domino, or Groupwise messaging and to synchronize BlackBerry smartphones with PC desktops to achieve data consistency for applications such a calendars, address books, tasks, instant messaging, and specialized business programs. Due to BlackBerry Enterprise Server (BES) support for Exchange, users carrying BlackBerry handsets have push-based access to Exchange messages and to IM-enabled software via Microsoft Office Live Communications Server and Microsoft Lync Server integration.

BlackBerry Enterprise Server Consulting Services

Progent's BlackBerry-certified consultants can show you how to design, deploy, and troubleshoot BlackBerry Enterprise Server so you can maximize the efficiency of BlackBerry users, simplify the administration of a BlackBerry environment, and lower the cost of maintaining mobile workers.

Some Ways That Progent Can Help You to Maintain and Support Your BlackBerry Environment
Progent can deliver an experienced BlackBerry support who has been awarded certifications from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry support services span areas from resolving synchronization issues to designing mobile productivity solutions based on BlackBerry Enterprise Server. These RIM BlackBerry certifications and their respective practice areas include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent can provide the services of a BlackBerry Certified Solution Designer to help you to design, install, validate, repair, and document a wireless solution based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry include business and network needs analysis, system design, deployment planning and execution, performance optimization, configuration of a high-availability architecture, data backup and business recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your technical goals and to create a mobile wireless environment that meets your IT budget and aligns with your business plans. Progent can explain the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's ability to support a BlackBerry BES Server, assist you to determine which management model and physical components meet your requirements, and analyze your messaging environment topology. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions concerning alternatives for software versions, processors and mass storage, network architecture, and application set up.

To optimize system protection, Progent's BlackBerry expert can assist your company to choose and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-premier security engineers to perform network-wide security vulnerability and compliance validation and recommend improvements to accommodate your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in an email environment based on Exchange Server. Progent's BlackBerry-certified consultant has support skills in key technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can assist you to add and remove BlackBerry smartphone users on Microsoft Exchange and Active Directory, configure, track, and administer BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, archive and support storage groups, configure permissions, install the Mobile Data System and IM, deploy access control lists, control Microsoft Exchange data flow, generate, edit, and apply WLAN and VPN configurations, implement SNMP traps, and produce reports based on SNMP results.

Progent's BlackBerry-certified consultant can support your BlackBerry solution in a variety of environments such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

Call or Email Progent to Get Support from a BlackBerry-Qualified Consultant
To ask Progent about professional support for BlackBerry mobile wireless technology, call 1-800-993-9400 or refer to Contact Progent.