Consulting Support for BlackBerry Environments
BlackBerry Support ServicesBlackBerry wireless PDAs were once one of the most successful solutions for achieving location-independent access to email, scheduling, web-based applications, and other critical business data. Progent can provide Hialeah, Florida businesses the expertise of BlackBerry-premier experts who can help businesses to maintain their BlackBerry environments or transition efficiently to a modern smartphone platform.

As the sophistication of small business networks has increased, and as the need for world-class protection, dependability, and disaster recovery has become the standard for businesses of all sizes, successful deployment and support of RIM BlackBerry solutions has become more difficult. To handle issues such as security, business continuity, and synchronization of BlackBerry handhelds with diverse messaging systems and company databases, small organizations frequently resort to outside consulting firms who specialize in RIM BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-premier consultants who can assist small businesses to design, manage, and troubleshoot BlackBerry environments economically and efficiently, eliminating the requirement for an in-house BlackBerry solutions expert and lowering the expense and stress of maintaining wireless workers. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security specialists. This range of experience, combined with Progent's proven online support capabilities, provides small companies a budget-friendly alternative for incorporating BlackBerry technology seamlessly into their IT system.

Progent's engineers can assist your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your database and messaging systems work efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft software, set up easy-to-use management tools to enable you to track and control BlackBerry smartphones throughout your business, define security policies that are right for your business, customize mobile applications, and make sure that your network infrastructure is appropriately configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is included in your regular backup procedures so that it can be recovered rapidly and thoroughly.

Consulting Expertise for BlackBerry BES Server
BlackBerry BES Server simplifies management and support of BlackBerry devices, providing a single platform for controlling critical tasks like smartphone deployment, upgrades, and retirement and also providing a strong infrastructure for security and fault tolerance. BlackBerry Enterprise Server (BES) delivers transparent integration between Exchange Server, Groupwise, or Lotus email platforms and BlackBerry handsets and allows over-the-air synchronization.

BlackBerry BES Server Configuration Help

BES Server includes a variety of data protection capabilities starting with automatic encryption of information transmitted between a BlackBerry wireless handset and BES Server using AES or Triple DES. BlackBerry Enterprise Server also allows excellent flexibility in adjusting degrees of protection to meet the specific requirements of your mobile network. Progent's BlackBerry authorized engineers can help your company to select advanced security features and enable them remotely. Examples of these wirelessly configurable security features are:

  • Lock down a BlackBerry device
  • Wipe data from a missing or stolen device
  • Disable Bluetooth
  • Enable internal defenses against malware

BlackBerry BES Server also provides flexibility in selecting mechanisms to prevent BlackBerry users from installing or executing unsafe or prohibited programs. Progent can help you to choose protective processes such as:

  • List precisely what programs are allowed on the device
  • Block external applications from allocating non-volatile storage on the BlackBerry smartphone
  • Select what resources third-party applications can use on the device
  • Restrict the types of connections third-party programs running on the device can establish
  • Prevent all external applications from being loaded or run on the BlackBerry smartphone

Progent's Remote BlackBerry-certified Support is Fast and Economical
For companies in Hialeah, Florida who want quick and affordable help from a certified BlackBerry support expert, Progent delivers efficient online assistance from a veteran network support staff who have provided IT solutions to companies in each state in the United States. (See Progent's client testimonials.)

Remote support avoids travel expense and enables specialists to fix technical issues rapidly, allowing you to minimize lost productivity. Progent's BlackBerry specialists have been awarded certifications in the entire range of BlackBerry solutions and can provide professional support in areas such as resolving synchronization issues, setting up BlackBerry BES Server, and designing a protected, fault-tolerant network infrastructure for BlackBerry users. Credentials earned and skill sets mastered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
Blackberry ExpertsProgent's BlackBerry Certified Support Specialist can help your company to perform common support functions such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters and auto-signature, modifying user accounts, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your company messaging software. Progent's seasoned service professionals can in addition assist your business to troubleshoot a wide array of problems associated with synchronization, device detection, messaging reconciliation, web access, mobile connectivity, IM, workstation application installation, and BlackBerry Desktop Redirector.

As a leader in delivering countrywide remote support for small company networks, Progent offers fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your wireless technical support expenses low and, by solving issues promptly, optimizes the output of your BlackBerry users.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent offers the services of a BlackBerry Certified Solution Designer to assist you to design, install, validate, troubleshoot, and produce documentation for a mobile wireless solution based on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level engineering support services for BlackBerry include business and network requirements analysis, solution architecture, roll-out planning and execution, performance optimization, design of a fault-tolerant environment, information backup and disaster recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational objectives and to design a wireless system that meets your IT budget and supports your business plans. Progent can explain the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to support a BlackBerry BES Server, help you to decide which administration model and physical components meet your requirements, and evaluate your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed choices about alternatives for software versions, processors and mass storage, network architecture, and application set up.

To optimize network security, Progent's BlackBerry expert can assist your company to select and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-premier security specialists to perform company-wide security assessment and compliance validation and suggest improvements to support your BlackBerry solution.

Contact Progent to Get Assistance from a RIM BlackBerry-Certified Professional
To contact Progent about technical assistance for BlackBerry mobile wireless technology, call 1-800-993-9400 or visit Contact Progent.