Consulting Support Services for BlackBerry Solutions
BlackBerry mobile PDAs were once among the most popular products for maintaining anytime-anywhere connectivity to email, calendars, web programs, and other vital business information. Progent offers Hialeah, Florida companies support from BlackBerry-certified consultants who can assist businesses to maintain existing BlackBerry environments or transition efficiently to a more popular mobile solution.
As the complexity of small company IT technology has expanded, and as the need for enterprise-class security, dependability, and recoverability has become the standard for organizations of all sizes, successful integration and maintenance of BlackBerry technology has become more difficult. To deal with areas like security, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging servers and shared databases, small organizations frequently turn to outside consulting professionals who specialize in BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-certified consultants who can help small businesses to design, administer, and troubleshoot BlackBerry-based solutions economically and effectively, eliminating the requirement for an in-house BlackBerry solutions expert and reducing the cost and hassle of maintaining wireless workers. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This breadth of knowledge, coupled with Progent's proven remote support model, gives small companies an affordable alternative for integrating BlackBerry products productively into their IT network.
Progent's consultants can help you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange setup so that your database and email systems work optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft technology, set up streamlined administration utilities to help you monitor and support BlackBerry smartphones throughout your business, recommend security policies that are right for your business, develop custom wireless software, and ensure that your IT network architecture is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your regular backup processes in order that it can be recovered rapidly and safely.
South Florida Contact Information:
Progent offers consulting services and onsite technical support throughout Southern Florida.
Progent locations in South Florida
||401 E Las Olas Blvd, Suite 1400
Fort Lauderdale, FL 33301
||Fort Lauderdale Network Support Services
||Collier Avenue Executive Center, 2080 Collier Avenue
Fort Myers, FL 33901
||Fort Myers Network Support Services
||17690 NW 78th Ave
Hialeah, FL 33015
||Hialeah Network Support Services
||200 South Biscayne Blvd, Suite 2790
Miami, FL 33131
||Miami Network Support Services
||1680 Michigan Avenue
Miami Beach, FL 33139
||Miami Beach Network Support Services
||780 5th Avenue S, Suite 200
Naples, FL 34102
||Naples Network Support Services
|West Palm Beach
||515 N. Flagler Drive, Suite P-300
West Palm Beach, FL 33401
||West Palm Beach Network Support Services
Consulting Help for BlackBerry BES Server
BlackBerry BES Server streamlines administration and maintenance of RIM BlackBerry devices, providing a centralized platform for controlling key jobs like device installation, upgrades, and deactivation and also offering a strong foundation for data protection and fault tolerance. BlackBerry Enterprise Server (BES) delivers transparent integration between Microsoft Exchange Server, Novell GroupWise, or Lotus Domino email servers and BlackBerry handsets and supports over-the-air synchronization.
BES Server includes a wealth of data protection capabilities beginning with advanced data encryption of information transmitted between a BlackBerry smartphone and BlackBerry BES Server based on AES or Triple Data Encryption Standard. BlackBerry Enterprise Server also permits great versatility in adjusting degrees of security to match the specific requirements of your company's network. Progent's BlackBerry certified engineers can assist your company to choose advanced security functions and enable them remotely. Samples of these wirelessly selectable security features are:
- Lock down a BlackBerry smartphone
- Erase information from a lost device
- Disable Bluetooth
- Activate internal protection against malware
BlackBerry BES Server also offers flexibility in selecting mechanisms to prevent BlackBerry users from installing or executing unsafe or prohibited code. Progent can help you to select protective techniques such as:
- List precisely what programs are allowed on the device
- Prevent third-party applications from allocating non-volatile memory on the BlackBerry smartphone
- Determine what resources third-party software can use on the smartphone
- Restrict the kinds of access third-party programs running on the BlackBerry smartphone can establish
- Block all external programs from being loaded or run on the device
Expert BlackBerry Consulting and Technical Support Offered Online from Progent
Progent's authorized BlackBerry engineers are accessible online to provide expert technical help to businesses in the Hialeah region or throughout Florida. Progent's seasoned remote consulting experts have helped IT organizations resolve network problems and reduce support expenses in every state in the United States and built a large following of loyal customers. (See Progent's customer testimonials.)
Progent offers remote assistance for a wide selection of issues related to RIM BlackBerry products such as synchronization, configuration with Exchange, managing BlackBerry Enterprise Server (BES), and strengthening wireless security. Important BlackBerry credentials awarded to Progent's consulting professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to perform basic technical operations including setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up messaging filters, changing user profiles, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate messaging solution. Progent's seasoned service professionals can in addition assist you to resolve a wide array of issues associated with synchronization, device detection, email consistency, web browsing, mobile connections, IM, desktop application configuration, and BlackBerry Desktop Redirector.
As a leader in providing countrywide online support for small company IT networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your wireless technical support expenses low and, by resolving issues quickly, maximizes the productivity of your BlackBerry smartphone clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, administering, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging environment powered by Microsoft Exchange. Progent's BlackBerry-certified engineer offers support skills in important technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can show you how to install and delete BlackBerry device clients on Microsoft Exchange Server and Microsoft Active Directory, set up, track, and administer BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, back up and maintain storage groups, configure permissions, set up the MDS and IM, implement access control lists, control Microsoft Exchange Server data flow, create, update, and assign WLAN and VPN configurations, set up SNMP traps for alerts, and generate reports based on SNMP data.
Progent's BlackBerry consultant can help you with your BlackBerry solution in a number of settings such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help you to plan, deploy, validate, repair, and produce documentation for a mobile wireless environment built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry technology include business and network requirements assessment, solution design, deployment planning and implementation, performance optimization, design of a fault-tolerant architecture, information backup and business recovery consulting, and security design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational goals and to design a mobile wireless environment that fits within your information technology budget and aligns with your business plans. Progent can explain the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's suitability to accommodate a BlackBerry Enterprise Server, help your organization to decide which management model and hardware products meet your requirements, and analyze your email and messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices about alternatives for software versions, processors and storage, network topology, and application configuration.
To optimize network security, Progent's BlackBerry consultant can help your company to select and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-certified security specialists to run company-wide security vulnerability and compliance validation and suggest enhancements to support your BlackBerry environment.
Contact Progent for Support from a BlackBerry-Certified Professional
In order to contact Progent about engineering expertise for BlackBerry wireless technology, call 1-800-993-9400 or see Contact Progent.