Consulting Support for BlackBerry Technology
BlackBerry ConsultantsBlackBerry wireless smartphones were at one time one of the most successful solutions for maintaining location-independent connectivity to messaging, calendars, web programs, and other vital business data. Progent can provide Hialeah, Florida businesses the services of BlackBerry-certified experts who can help organizations to manage existing BlackBerry environments or transition smoothly to a modern smartphone platform.

As the sophistication of small company IT technology has expanded, and as the need for enterprise-class protection, reliability, and recoverability has become the norm for companies of all sizes, successful integration and support of BlackBerry solutions has grown more challenging. To address issues like security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging systems and corporate databases, small organizations frequently resort to external consulting firms who offer expertise in BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-certified engineers who can help small organizations to plan, administer, and repair BlackBerry-based solutions economically and effectively, dispensing with the necessity for an internal BlackBerry technology expert and lowering the expense and hassle of supporting wireless workers. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This breadth of knowledge, combined with Progent's efficient remote support model, gives small businesses an economical solution for integrating RIM BlackBerry products seamlessly into their business information system.

Progent's experts can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your data and messaging systems work optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous versions of BlackBerry and Microsoft technology, set up easy-to-use administration tools to help you monitor and control BlackBerry smartphones across your business, define security policies that make sense for your company, customize wireless software, and make sure that your IT network infrastructure is properly designed to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your regular backup processes so that it can be restored rapidly and thoroughly.

Miami and South Florida Contact Information:
Progent offers consulting services and onsite technical support throughout Southern Florida.

Onsite IT Consulting
Progent locations in Miami and South Florida

City Address Phone Link
Fort Lauderdale 401 E Las Olas Blvd, Suite 1400
Fort Lauderdale, FL 33301
United States
(954) 736-4937 Fort Lauderdale Network Support Services
Fort Myers Collier Avenue Executive Center, 2080 Collier Avenue
Fort Myers, FL 33901
United States
(239) 676-0700 Fort Myers Network Support Services
Hialeah 17690 NW 78th Ave
Hialeah, FL 33015
United States
(786) 756-4700 Hialeah Network Support Services
Miami 200 South Biscayne Blvd, Suite 2790
Miami, FL 33131
United States
(786) 646-0567 Miami Network Support Services
Miami Beach 1680 Michigan Avenue
Miami Beach, FL 33139
United States
(786) 522-2526 Miami Beach Network Support Services
Naples 780 5th Avenue S, Suite 200
Naples, FL 34102
United States
(239) 330-4007 Naples Network Support Services
West Palm Beach 515 N. Flagler Drive, Suite P-300
West Palm Beach, FL 33401
United States
(561) 437-1717 West Palm Beach Network Support Services


Integration Support for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) streamlines management and maintenance of BlackBerry wireless handsets, offering a centralized solution for controlling key jobs such as smartphone installation, upgrades, and deactivation and offering a solid foundation for security and fault tolerance. BlackBerry BES Server supports seamless integration between Microsoft Exchange Server, Novell GroupWise, or IBM Lotus Domino messaging platforms and BlackBerry smartphones and supports remote synchronization.

BlackBerry BES Server Configuration Help

BlackBerry BES Server provides a wealth of security options starting with advanced data encryption of information transmitted between a BlackBerry device and BlackBerry Enterprise Server based on Advanced Encryption Standard or Triple Data Encryption Standard. BlackBerry BES Server also allows excellent versatility in selecting degrees of protection to meet the special requirements of your company's environment. Progent's BlackBerry certified engineers can help you to choose advanced security features and activate them wirelessly. Samples of these wirelessly configurable security settings are:

  • Lock down a BlackBerry smartphone
  • Erase data from a misplaced or stolen device
  • Disable Bluetooth
  • Activate internal defenses against malware

BlackBerry Enterprise Server also offers versatility in determining ways to prevent BlackBerry users from installing or running unsafe or unauthorized code. Progent can assist you to select protective techniques such as:

  • Specify exactly which programs are permitted on the device
  • Prevent third-party programs from allocating non-volatile storage on the BlackBerry smartphone
  • Determine what functions third-party software can use on the BlackBerry smartphone
  • Limit the kinds of access third-party software running on the smartphone can establish
  • Prevent all external programs from being installed or executed on the BlackBerry smartphone

Expert BlackBerry Consulting and Technical Support Offered Remotely from Progent
Progent's authorized RIM BlackBerry support specialists are accessible online to deliver prompt assistance to companies in the Hialeah region or anywhere in Florida. Progent's experienced online consulting team has helped businesses solve computer issues and cut support expenses in each state in the U.S. and built a substantial following of loyal clients. (See Progent's client testimonials.)

Progent can provide remote help for a broad array of issues associated with BlackBerry products such as wireless synchronization, configuration with Microsoft Exchange, managing BlackBerry Enterprise Server (BES), and improving mobile security. Important RIM BlackBerry certifications awarded to Progent's support professionals include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent offers the support of a BlackBerry Certified Solution Designer to assist your business to design, install, validate, troubleshoot, and document a wireless environment built on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level consulting services for BlackBerry include business and network needs analysis, solution architecture, roll-out planning and implementation, performance optimization, configuration of a fault-tolerant architecture, information backup and disaster recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical objectives and to design a mobile wireless solution that fits within your IT budget and aligns with your business plans. Progent can clarify the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's ability to accommodate a BlackBerry Enterprise Server, assist you to determine which management model and physical components meet your requirements, and evaluate your messaging system topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at smart choices about alternatives for software versions, processors and mass storage, network design, and application set up.

To optimize network protection, Progent's BlackBerry consultant can help your company to choose and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-premier security specialists to perform network-wide security assessment and compliance testing and suggest enhancements to account for your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging system based on Exchange Server. Progent's BlackBerry consultant offers support skills in important technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can help you to install and remove BlackBerry smartphone clients on Microsoft Exchange Server and Microsoft Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry devices and user accounts, back up and support storage groups, apply permissions, set up the MDS and IM, implement push and pull access control lists, control Microsoft Exchange Server data flow, create, edit, and apply wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and produce management reports based on SNMP results.

Progent's BlackBerry-certified consultant can help you with your BlackBerry solution in a number of environments that can include Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

Call or Email Progent for Assistance from a BlackBerry-Qualified Professional
If you wish to get in touch with Progent about engineering help for BlackBerry wireless integration, phone 1-800-993-9400 or go to Contact Progent.



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    Progent's Cisco Jabber consultants offer remote or on-premises support to assist organizations of any size to design, deploy, manage, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent offers advanced expertise for all the technologies that make up creating a cohesive Cisco Jabber solution such as Cisco network devices and management software, Microsoft 365 apps, Windows and Mac computers, Apple iOS and Android smartphones and tablets, SIP interfaces, Wi-Fi networks, cyber security, cloud computing, immersive telepresence systems, PBX products, business continuity, and the many other components of a modern collaboration solution.

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