In addition to offering rapid access to guidance from top-tier IT consultants and subject matter experts (SMEs) to help Hialeah, Florida companies with specific IT problems or longer-term initiatives, Progent can provide short-term supplemental staffing to deliver more generalized assistance such as PC support, network administration, and Help Desk call center services. Short-term staffing makes it possible for organizations to respond to expected or unplanned peaks in the need for IT personnel, which may result from scenarios like company mergers, data center moves, technology migration, business process changes like telecommuting, disaster response, busy seasons, or new compliance requirements. Short-term supplemental staffing can also fill voids left by the loss of in-house staff members because of vacations, illness, resignation, etc.

Advantages of Progent's Temporary Staffing Program
Progent's temporary staffing services give organizations the versatility to react to surges in demand for network services without being saddled with the costs and delays associated with identifying and recruiting professional technical personnel and without the burden of adding to your full-time staff size.

Important aspects of Progent's temporary supplemental staffing services include:

  • Rapid availability of seasoned network pros
  • Easy engagement, termination, and resumption of services
  • Seamless extension of your in-house network support team
  • Full documentation of all services delivered
  • Available escalation from Tier 1 up to Tier 3 services so even the toughest issues can be handled fast
  • Strong relationship with a top-level, full-spectrum resource for network expertise
Progent's Co-managed Help Desk Service
Progent's co-managed Help Desk program is a specialized on-going staff expansion option that allows IT groups to share the responsibilities of Help Desk Call Center support transparently between their full-time network staff and Progent's extensive team of IT support experts. Acting as a transparent extension of your in-house Call Center, Progent's co-managed Help Desk service is a joint support alternative powered by the industry's leading shared professional services (PSA) tool for streamlining, service calls, generating tickets, assigning responsibility, monitoring responses, and producing documentation.

Why Choose Progent?
Progent has 20 years of experience delivering online and on-premises IT services for businesses across the United States. Progent's IT experts hold top certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's security and compliance consultants hold top certifications including CISSP-ISSAP, CISM, and CRISC. Learn more about Progent's certifications.

Progent's Practice Areas for Hialeah, Florida Companies
Progent's veteran team of certified consultants offers Hialeah, Florida companies a broad range of remote consulting and debugging expertise. Practice areas offered under Progent's reseller program for network service firms include:

Contact Progent for Temporary Staffing Services for Hialeah, Florida Organizations
To learn more details about Progent's temporary staff augmentation services for Hialeah, Florida organizations, call 800-993-9400 or visit Contact Progent.