In addition to providing fast access to guidance from top-tier IT professionals and subject matter experts (SBEs) to assist Hialeah, Florida companies with discrete technical problems or longer-term initiatives, Progent offers temporary staff augmentation to deal with more broadly defined services like PC support, IT administration, and Help Desk call center services. Short-term staffing can help businesses to deal with planned or unexpected surges in demand for network personnel, which may be caused by scenarios like mergers and acquisitions, site moves, platform upgrades, business process changes like telecommuting, disaster response, seasonal variations, or new compliance requirements. Short-term staffing can also cover gaps caused by the absence of full-time staff members due to scheduled vacations, health issues, resignation, or other reasons.
Benefits of Progent's Short-Term Staffing Program
Progent's temporary staffing services offer businesses the ability to respond to surges in requirements for IT services without dealing with the expense and delays that come with identifying and hiring professional technical personnel and without the risk of increasing your full-time head count.
Important aspects of Progent's temporary staffing services include:
Progent's Shared Help Desk Service
- Fast availability of seasoned IT pros
- Simple engagement, termination, and resumption of services
- Transparent extension of your full-time IT team
- Full reporting of all services performed
- Optional escalation from Tier 1 up to Tier 3 support so even the toughest issues get resolved fast
- Strong relationship with a world-class, full-service resource for network expertise
Progent's shared Call Center service is a proven flexible staff augmentation alternative that enables IT groups to share the work of Help Desk Call Center support seamlessly between their internal IT staff and Progent's extensive pool of IT support experts. Working as a transparent supplement of your full-time Help Desk, Progent's co-managed Help Desk Call Center service is a collaborative service solution based on by the leading shared professional services platform for streamlining, service calls, generating tickets, assigning ownership, tracking progress, and generating management reports.
Why Choose Progent?
Progent has two decades of background delivering online and onsite IT expertise for businesses across the United States. Progentís IT experts hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading vendors. Progent's cybersecurity experts have earned advanced certifications including ISSAP, CISM, and CRISC. Find out more details about Progent's technology certifications.
Progent's Practice Areas for Hialeah, Florida Businesses
Progent's seasoned team of certified engineers can provide Hialeah, Florida companies a broad array of online consulting and troubleshooting expertise. Areas of expertise offered under Progent's reseller program for IT service providers include:
Contact Progent for Temporary IT Staffing for Hialeah, Florida Organizations
To find out more about Progent's short-term staffing services for Hialeah, Florida organizations, call 800-993-9400 or visit Contact Progent.