In addition to offering rapid contact with top-tier network consultants and subject matter experts to assist Hialeah, Florida organizations with discrete IT problems or strategic projects, Progent can provide temporary staff augmentation to deal with more broadly defined services like PC support, IT administration, and Call Center response. Temporary staffing can help businesses to respond to planned or unexpected increases in demand for network personnel, which may be caused by scenarios like mergers and acquisitions, data center relocation, technology upgrades, paradigm shifts like work-from-home, disaster recovery, busy seasons, or regulatory mandates. Short-term staffing can also fill voids caused by the absence of full-time IT personnel due to vacations, health issues, resignation, etc.
Advantages of Progent's Temporary IT Staffing Services
Progent's short-term staffing services offer organizations the versatility to respond to increases in requirements for IT services without dealing with the costs and delays that come with identifying and recruiting professional IT help and without the risk of increasing your permanent staff size.
Key features of Progent's short-term staffing services include:
Progent's Shared Help Desk Service
- Rapid availability of seasoned IT professionals
- Easy initiation, cessation, and re-engagement of services
- Seamless augmentation of your full-time IT staff
- Comprehensive documentation of all services performed
- Available escalation from Tier 1 up to Tier 3 support so even the toughest issues get resolved fast
- Strong relationship with a world-class, full-service source for IT expertise
Progent's shared Help Desk Call Center program is a proven on-going staff augmentation option that allows IT organizations to divide the responsibilities of Help Desk support seamlessly between their internal IT personnel and Progent's nationwide pool of technical support specialists. Acting as a seamless extension of your in-house Help Desk, Progent's shared Help Desk service is a joint service solution powered by the industry's leading shared professional services tool for streamlining, service requests, ticketing, assigning ownership, monitoring progress, and generating management reports.
Why Choose Progent?
Progent has two decades of background delivering remote and on-premises IT expertise for businesses of all sizes throughout the United States. Progentís IT experts hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading vendors. Progent's cybersecurity experts hold top certifications including ISSAP, CISM, and CRISC. Find out more about Progent's technology certifications.
Progent's Practice Areas for Hialeah, Florida Companies
Progent's seasoned team of certified consultants and technical experts can provide Hialeah, Florida organizations a broad range of remote technical guidance and troubleshooting expertise. Practice areas covered under Progent's consulting program for IT service firms include:
Contact Progent for Temporary Staffing Services for Hialeah, Florida Businesses
To learn more about Progent's temporary staffing services for Hialeah, Florida organizations, call 800-993-9400 or visit Contact Progent.