Ransomware Hot Line: 800-462-8800
24x7 Remote Help from a Top-tier Ransomware Consultant
Ransomware requires time to steal its way across a target network. For this reason, ransomware assaults are commonly unleashed on weekends and at night, when support personnel are likely to be slower to recognize a penetration and are less able to mount a rapid and forceful defense. The more lateral progress ransomware is able to achieve within a victim's system, the more time it takes to restore core IT services and damaged files and the more data can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is designed to assist organizations to complete the time-critical first step in mitigating a ransomware assault by stopping the bleeding. Progent's online ransomware experts can assist businesses in the Hialeah metro area to locate and quarantine infected devices and guard undamaged resources from being compromised.
If your system has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Services Available in Hialeah
Modern variants of crypto-ransomware like Ryuk, Sodinokibi, Netwalker, and Nephilim encrypt online data and invade any available system restores and backups. Data synchronized to the cloud can also be corrupted. For a vulnerable network, this can make automated restoration almost impossible and basically knocks the datacenter back to the beginning. So-called Threat Actors (TAs), the cybercriminals responsible for ransomware attack, insist on a settlement payment in exchange for the decryption tools needed to recover encrypted data. Ransomware assaults also try to exfiltrate information and hackers demand an extra payment in exchange for not posting this information or selling it. Even if you can rollback your network to an acceptable point in time, exfiltration can be a big issue according to the sensitivity of the downloaded data.
The recovery process subsequent to ransomware incursion has several crucial phases, most of which can be performed in parallel if the recovery workgroup has enough members with the required experience.
- Quarantine: This time-critical first step involves arresting the lateral spread of ransomware within your IT system. The more time a ransomware attack is permitted to run unchecked, the more complex and more expensive the recovery process. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline staffed by seasoned ransomware response engineers. Containment processes include isolating affected endpoint devices from the network to block the contagion, documenting the IT system, and protecting entry points.
- System continuity: This involves restoring the IT system to a basic acceptable degree of functionality with the shortest possible delay. This process is typically the top priority for the victims of the ransomware attack, who often see it as a life-or-death issue for their company. This project also requires the broadest range of technical skills that span domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and smart phones, databases, productivity and line-of-business apps, network topology, and protected remote access management. Progent's ransomware recovery experts use state-of-the-art collaboration tools to organize the multi-faceted restoration effort. Progent understands the urgency of working rapidly, tirelessly, and in concert with a client's management and network support staff to prioritize activity and to get vital resources on line again as quickly as possible.
- Data restoration: The work required to restore files impacted by a ransomware attack depends on the condition of the network, the number of files that are affected, and what restore methods are needed. Ransomware assaults can take down key databases which, if not carefully shut down, might have to be rebuilt from the beginning. This can include DNS and Active Directory databases. Microsoft Exchange and Microsoft SQL Server rely on AD, and many manufacturing and other business-critical applications depend on Microsoft SQL Server. Some detective work may be needed to find undamaged data. For instance, non-encrypted OST files may exist on employees' desktop computers and laptops that were not connected at the time of the attack. Progent's ProSight Data Protection Services utilize Altaro VM Backup tools to defend against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including administrators.
- Setting up modern antivirus/ransomware defense: Progent's ProSight Active Security Monitoring utilizes SentinelOne's behavioral analysis technology to give small and medium-sized businesses the advantages of the same anti-virus technology implemented by some of the world's largest enterprises such as Walmart, Visa, and Salesforce. By delivering in-line malware blocking, identification, mitigation, recovery and analysis in one integrated platform, Progent's ASM lowers total cost of ownership, streamlines management, and expedites resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's ProSight Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiating a settlement with the threat actor (TA): Progent has experience negotiating ransom settlements with threat actors. This calls for close co-operation with the victim and the insurance provider, if any. Services include establishing the kind of ransomware involved in the assault; identifying and making contact with the hacker; testing decryption capabilities; budgeting a settlement with the victim and the cyber insurance carrier; establishing a settlement and timeline with the hacker; confirming compliance with anti-money laundering (AML) sanctions; carrying out the crypto-currency payment to the TA; receiving, reviewing, and using the decryption tool; debugging failed files; creating a pristine environment; mapping and reconnecting drives to reflect exactly their pre-attack condition; and reprovisioning machines and software services.
- Forensic analysis: This activity involves learning the ransomware attack's storyline throughout the targeted network from start to finish. This audit trail of the way a ransomware assault progressed through the network assists you to evaluate the impact and uncovers shortcomings in security policies or work habits that should be rectified to avoid later breaches. Forensics involves the review of all logs, registry, Group Policy Object (GPO), AD, DNS, routers, firewalls, schedulers, and basic Windows systems to look for variations. Forensics is usually assigned a top priority by the insurance provider. Because forensic analysis can take time, it is essential that other important recovery processes such as business continuity are pursued in parallel. Progent maintains a large roster of information technology and data security experts with the skills needed to carry out activities for containment, operational continuity, and data restoration without disrupting forensics.
Progent's Background
Progent has delivered remote and onsite network services across the United States for more than 20 years and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts includes professionals who have earned advanced certifications in core technology platforms including Cisco infrastructure, VMware, and popular distributions of Linux. Progent's cybersecurity consultants have earned internationally recognized certifications including CISA, CISSP, CRISC, and CMMC 2.0. (See certifications earned by Progent consultants). Progent also has guidance in financial and Enterprise Resource Planning software. This broad array of expertise allows Progent to identify and integrate the surviving pieces of your IT environment after a ransomware intrusion and rebuild them quickly into an operational network. Progent has collaborated with leading cyber insurance carriers including Chubb to help organizations recover from ransomware attacks.
Contact Progent for Ransomware Cleanup Services in Hialeah
For ransomware cleanup services in the Hialeah area, phone Progent at 800-462-8800 or see Contact Progent.