Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to steal its way across a network. For this reason, ransomware attacks are commonly unleashed on weekends and at night, when support staff may take longer to recognize a penetration and are least able to mount a rapid and coordinated response. The more lateral progress ransomware is able to manage within a victim's system, the more time it will require to restore basic IT services and damaged files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to help you to take the time-critical first phase in mitigating a ransomware attack by containing the malware. Progent's remote ransomware experts can help organizations in the Hialeah area to locate and isolate breached devices and protect undamaged assets from being penetrated.

If your system has been penetrated by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Available in Hialeah
Current strains of ransomware like Ryuk, Maze, Netwalker, and Egregor encrypt online data and invade any accessible backups. Files synchronized to the cloud can also be corrupted. For a vulnerable environment, this can make automated recovery nearly impossible and basically sets the IT system back to square one. So-called Threat Actors (TAs), the cybercriminals responsible for ransomware assault, insist on a settlement payment in exchange for the decryption tools needed to unlock encrypted data. Ransomware attacks also attempt to exfiltrate information and hackers require an additional ransom in exchange for not publishing this information or selling it. Even if you can restore your network to a tolerable date in time, exfiltration can be a big issue according to the sensitivity of the stolen data.

The restoration work subsequent to ransomware attack has a number of crucial stages, the majority of which can be performed concurrently if the recovery workgroup has enough people with the necessary experience.

  • Quarantine: This time-critical first step requires blocking the lateral spread of the attack within your network. The longer a ransomware assault is permitted to go unrestricted, the longer and more expensive the recovery process. Because of this, Progent keeps a 24x7 Ransomware Hotline monitored by seasoned ransomware response engineers. Containment activities include isolating affected endpoint devices from the rest of network to minimize the spread, documenting the IT system, and protecting entry points.
  • System continuity: This involves bringing back the network to a basic useful level of functionality with the least downtime. This effort is usually at the highest level of urgency for the targets of the ransomware assault, who often perceive it to be an existential issue for their business. This project also requires the broadest array of technical skills that cover domain controllers, DHCP servers, physical and virtual servers, PCs, notebooks and mobile phones, databases, office and mission-critical apps, network topology, and protected endpoint access. Progent's recovery experts use state-of-the-art collaboration platforms to coordinate the multi-faceted restoration effort. Progent appreciates the importance of working quickly, continuously, and in concert with a customer's managers and network support staff to prioritize activity and to put critical services on line again as fast as feasible.
  • Data recovery: The effort required to restore files impacted by a ransomware assault varies according to the condition of the network, how many files are encrypted, and what restore techniques are required. Ransomware assaults can destroy pivotal databases which, if not carefully closed, may have to be reconstructed from the beginning. This can apply to DNS and Active Directory (AD) databases. Microsoft Exchange and Microsoft SQL Server rely on AD, and many manufacturing and other mission-critical platforms depend on SQL Server. Some detective work could be needed to find undamaged data. For instance, undamaged OST files may have survived on employees' PCs and laptops that were not connected at the time of the attack. Progent's Altaro VM Backup consultants can help you to utilize immutable backup for cloud storage, enabling tamper-proof data for a set duration so that backup data cannot be erased or modified by anyone including root users. Immutable storage provides an extra level of protection and restoration ability in case of a successful ransomware attack.
  • Deploying modern AV/ransomware protection: ProSight ASM incorporates SentinelOne's behavioral analysis technology to give small and medium-sized businesses the benefits of the identical AV technology implemented by some of the world's largest corporations including Walmart, Citi, and Salesforce. By delivering in-line malware filtering, classification, mitigation, recovery and analysis in one integrated platform, ProSight Active Security Monitoring lowers total cost of ownership, streamlines administration, and expedites resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) built into in ProSight Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiation with the hacker Progent has experience negotiating settlements with hackers. This calls for close co-operation with the ransomware victim and the cyber insurance provider, if any. Activities consist of establishing the kind of ransomware involved in the assault; identifying and making contact with the hacker; testing decryption capabilities; deciding on a settlement with the victim and the insurance carrier; negotiating a settlement and schedule with the TA; confirming adherence to anti-money laundering sanctions; carrying out the crypto-currency transfer to the hacker; acquiring, reviewing, and using the decryption utility; troubleshooting decryption problems; creating a clean environment; remapping and connecting drives to match precisely their pre-encryption state; and recovering computers and services.
  • Forensics: This activity is aimed at discovering the ransomware assault's progress throughout the network from beginning to end. This history of the way a ransomware attack travelled within the network assists your IT staff to assess the damage and highlights weaknesses in policies or work habits that should be corrected to prevent later break-ins. Forensics entails the review of all logs, registry, GPO, Active Directory, DNS servers, routers, firewalls, schedulers, and basic Windows systems to check for anomalies. Forensic analysis is typically given a high priority by the insurance provider. Because forensics can take time, it is essential that other important activities like business resumption are executed in parallel. Progent has a large roster of IT and data security experts with the skills needed to perform activities for containment, business resumption, and data restoration without interfering with forensics.
Progent's Qualifications
Progent has provided remote and on-premises network services throughout the United States for over 20 years and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of SMEs includes consultants who have been awarded advanced certifications in core technologies such as Cisco infrastructure, VMware, and major distributions of Linux. Progent's cybersecurity experts have earned prestigious certifications including CISM, CISSP, and GIAC. (See certifications earned by Progent consultants). Progent also has guidance in financial management and ERP software. This breadth of expertise allows Progent to identify and consolidate the surviving parts of your network following a ransomware attack and rebuild them rapidly into a viable network. Progent has collaborated with leading cyber insurance providers like Chubb to help businesses recover from ransomware assaults.

Contact Progent for Ransomware Recovery Consulting Services in Hialeah
For ransomware system restoration expertise in the Hialeah metro area, call Progent at 800-462-8800 or go to Contact Progent.



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    ProSight Active Security Monitoring (ASM) utilizes cutting edge behavior analysis technology by SentinelOne to guard endpoint devices as well as physical and virtual servers against recognized as well as zero-day ransomware crypto-worms such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.

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    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes next generation behavior-based machine learning technology by SentinelOne to guard endpoints and physical and virtual servers against modern malware attacks like ransomware and email phishing, which routinely evade legacy signature-based anti-virus products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a single platform to automate the complete threat progression including blocking, identification, containment, remediation, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against new attacks.

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    Progent's data center support services are intended for companies with equipment housed at Internet Data Centers or data center colocation hosting facilities and requiring on-demand on-site assistance at the colocation site plus remote support from Microsoft and Cisco Certified experts. Progent offers a full array of IDC and data center and co-location consulting services including network architecture evaluation, Windows and UNIX server installation and maintenance, tech support for server and communications networking, design and installation of non-stop systems, architecting and implementing layered security structures, firewall configuration and support, designing load balancing solutions, and creating fault tolerant server clustering configurations.

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    Progent can provide the services of an accredited consultant with an extensive background integrating technology from the major video conferencing/telepresence providers such as Cisco, Polycom, and LifeSize and can help you to design, install, upgrade, or troubleshoot a telepresence environment that protects your current investment and optimizes the strategic value of your information network. Progent also offers the services of infrastructure consultants who can assist businesses of any size to create and maintain a network that provides the speed, dependability, protection, and scalability required to support your video conferencing/telepresence solution.

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    Progent's Cisco-certified VoIP phone and video IP phone experts can assist your business to integrate, maintain, and debug Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide support for all models of Cisco's IP phones from legacy Voice over IP devices to the newest media phones. Progent's IP telephony experts can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified CM, previously named CallManager, or with Unified CM Express (CME) to build a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified CM applications that include Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact solution. Progent can provide expertise with any facet of Cisco IP Phone integration including designing dial plans, setting up SIP trunking, installing ISR routers with CUBE VoIP networking capability, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.

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    Progent offers cost-effective online assistance to help your business to design, deploy, and fix any aspect of your iPhone and iPad and Windows integration solution and is available for quick jobs to help you get past occasional technical roadblocks or major engagements to help you complete business-critical initiatives on time and within budget. Progent has expertise in local, cloud-centric, or hybrid environments and can help you create or maintain a highly available, secure and scalable infrastructure that aligns with your computing model. Progent can also provide online or on-premises training to help manage and use your iOS devices in a secure, collaborative environment that optimizes the business value of your information network.

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  • Windows 8.1 BitLocker Configuration Services
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    Microsoft Windows 8.1 is designed to run on devices from smartphones and tablets to power-user desktops. A wealth of new and improved capabilities, including touch screen support and signature tile GUI, provide a wide range of advantages for companies who know how to put them to work. Progent's Windows consultants can help bring your business up to speed with Windows 8.1 and make sure you gain maximum business value from the product's many technical enhancements.

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    Stealth intrusion testing is a key component of any overall network security strategy. Progent's security experts can run extensive intrusion checks without the knowledge of your organization's internal network support staff. Stealth penetration checking shows whether current security monitoring tools such as intrusion detection warnings and event history analysis are properly set up and actively observed. Progent can provide continuous automatic penetration testing to define your internal and external attack surface and to identify ways that vulnerabilities, improper configurations, harvested credentials, missing patches, and ill-advised product defaults can be chained together by threat actors into the multi-vector attacks common to the latest strains of ransomware.

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    Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to provide web-based management and world-class security for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway device to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to external threats and saves system bandwidth and storage space. Email Guard's on-premises gateway appliance provides a deeper layer of inspection for inbound email. For outgoing email, the on-premises security gateway provides AV and anti-spam protection, DLP, and encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that stays within your security perimeter.

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    Progent's Microsoft-certified consultants average more than 10 years of background delivering unified communications support for customers ranging from small offices to large corporations. Progent provides affordable support for all versions of Microsoft Exchange Server to strengthen email and virus security, design high availability email systems, and facilitate remote and wireless email access. Progent's Exchange consulting services can assist you in planning and executing a migration from an outdated SMPT server or unsupported Microsoft Email package such as Exchange 2003 to Microsoft Exchange 2019 Server. In addition provides support for Windows 10 and Windows 11 desktops running Office Outlook and can help you integrate Outlook Web App (OWA) for all major web browsers. For e-mail virus defense, spam filtering and outbound data leak prevention, Progent offers Email Guard email filtering and encryption.

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