Fast Remote Support for Hialeah Florida Computer Systems
Fast Phone Help for Hialeah SystemsFor businesses in Hialeah Florida, Progent offers remote help for computer systems based on any mix of Microsoft Windows, Cisco, Apple macOS and OS X, or Linux/UNIX platforms. Progent's Microsoft Certified engineers have provided online support to companies in every state in the U.S. (See recommendations from Progent's clients.) In addition, Progent can furnish the expertise of Cisco CCIE-certified engineers to help with challenging infrastructure issues, as well as the services of CISA and CISSP-certified cybersecurity experts to help with high-level security architecture and troubleshooting jobs.

Progent's online support experts offer exceptional leverage due to the fact that they possess the real-world background and are equipped with the advanced technology needed to solve the majority of information system problems rapidly. This lowers direct expenses since service calls use up fewer chargeable consulting minutes. Remote support also eliminates the cost of sending an engineer to your site. Your organization benefits even more in indirect costs by reducing or avoiding system outages and associated losses due to business disruption, upset clients, idle workers, and de-focused executives. Progent's extensive remote consulting experience is particularly helpful in environments that are dependent on public clouds for vital network infrastructure or software such as Microsoft Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud Platform, or where on-premises support may not be useful.

Progent's pricing model for remote support is structured to stretch your IT service investment. Progent bills by the minute for telephone-based assistance, so you are billed only for the support that you actually get. In contrast to many online service companies, Progent requires no initialization fee or minimum job duration. Progent's one-minute granularity and simple model for billing prevent situations where speedy. minor repairs manage to end up as substantial invoices. Progent's penchant for disposing of technical issues efficiently means you saves money.

Progent's Remote Consulting and Technical Support Services
Over the years, Progent has mastered a collection of optimized tools and field-tested methodologies which ensure the maximum level of efficiency for online technical support and repair for computer networks of any size. Progent offers secure Virtual Private Network support for VPN gateways from a variety of popular companies including Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN connectivity enables the staff of Progent's remote service group to connect to your company's network remotely without compromising corporate security.

Progent's powerful technical support reporting application stores extensive records of all service that Progent's clients have been provided. Progent's staff service personnel have the benefit of the history of support delivered to every client by every engineer. This history of trouble tickets and repairs is organized as a quickly accessible internal database that permits Progent's remote support experts to share their experiences company-wide to make sure that the effectiveness of Progent's support services grows daily. Progent's high-level certifications and working relationships with important vendors such as Cisco and Microsoft open up other massive technical databases and allow fast response from manufacturers' in-house product engineers with the result that Progent's online consulting experts are able to arrive at the most efficient solutions quickly.

Remote technical services provided by Progent to businesses in Hialeah Florida include:

ProSight Fixed-price Managed IT Services for Small and Medium Size Businesses
Progent provides a family of low-cost, flat-rate managed services designed to allow small and medium-size organizations to benefit from the same best-of-breed IT solutions used by some of the industry's leading enterprises. Progent's ProSight suite of outsourced network management services covers all key aspects of modern networking such as email content filtering, security and compliance, automated backup/recovery, network infrastructure monitoring and management, virtual server cloud hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior machine learning tools to defend endpoints and physical and virtual servers against new malware attacks like ransomware and file-less exploits, which easily escape legacy signature-matching anti-virus products. ProSight Active Security Monitoring protects on-premises and cloud resources and offers a unified platform to address the complete threat progression including protection, infiltration detection, containment, cleanup, and post-attack forensics. Key capabilities include single-click rollback using Windows VSS and automatic system-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) services offer economical in-depth security for physical servers and virtual machines, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and reacting to security threats from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, device management, and web filtering through cutting-edge tools incorporated within a single agent managed from a single console. Progent's data protection and virtualization experts can help your business to plan and configure a ProSight ESP environment that addresses your organization's specific needs and that allows you demonstrate compliance with legal and industry data security standards. Progent will assist you define and implement security policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that call for urgent attention. Progent can also help your company to install and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services offer small and mid-sized businesses a low cost and fully managed service for reliable backup/disaster recovery. For a fixed monthly rate, ProSight Data Protection Services automates your backup activities and allows fast recovery of critical data, applications and virtual machines that have become lost or damaged due to component breakdowns, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's cloud backup specialists can provide advanced support to configure ProSight DPS to to comply with regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to restore your business-critical data. Learn more about ProSight DPS Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the technology of leading data security companies to deliver centralized management and comprehensive security for all your email traffic. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This reduces your exposure to external attacks and conserves system bandwidth and storage space. Email Guard's onsite gateway appliance provides a further level of inspection for inbound email. For outbound email, the local gateway offers AV and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your corporate firewall. For more information, visit ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller businesses to diagram, track, optimize and debug their connectivity hardware like routers and switches, firewalls, and access points as well as servers, printers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept updated, captures and displays the configuration information of almost all devices connected to your network, tracks performance, and generates alerts when problems are detected. By automating complex management activities, ProSight WAN Watch can cut hours off common chores like network mapping, expanding your network, finding devices that require important updates, or resolving performance issues. Learn more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management techniques to help keep your network running at peak levels by checking the state of vital assets that power your information system. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your specified IT personnel and your Progent engineering consultant so that all looming problems can be addressed before they have a chance to impact your network Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a protected Tier III data center on a high-performance virtual host set up and maintained by Progent's IT support experts. Under the ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS platforms, and the applications. Because the system is virtualized, it can be moved easily to a different hardware environment without a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not locked into one hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and safeguard information related to your network infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates ,domains or warranties. By cleaning up and managing your network documentation, you can eliminate up to 50% of time spent trying to find vital information about your network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether youíre making enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you require as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and medium-size organizations to obtain an unbiased evaluation of the health of their IT system. Based on a selection of the top remote monitoring and management platforms in the industry, and overseen by Progent's certified team of IT professionals, ProSight Network Audits help you see how closely the deployment of your core network devices adhere to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant benefits such as a cleaner Active Directory system. Both versions also include one year of advanced remote network monitoring and management. Advantages can include simpler management, improved compliance with government and industry security regulations, more efficient utilization of network assets, quicker problem resolution, more reliable backup and restore, and higher availability. See more information about ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is an affordable service built around a brief interview with a Progent information assurance consultant. The interview is intended to help assess your organization's ability either to block or recover rapidly after an attack by a ransomware strain like Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you personally to collect information about your existing AV defense and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply best practices to create an efficient security and backup/recovery environment that aligns with your business needs. For additional information, see The ProSight Ransomware Preparedness Report.

Special Support Programs Offered by Progent
Progent offers the services of world-class remote consulting professionals for special information technology projects. Billing charges for ongoing consulting tasks are set based on the qualifications of the consultants involved. Progent's experience with these special areas of computer technology allows customers to execute major projects within budget and on time. Progent's special remote engineering solutions include:

  • Call Center Support
    Progent's Help Desk programs for companies with networks that incorporate Windows, Cisco, macOS and OS X, or UNIX/Linux platforms include full-service Help Desk Call Center services, shared Help Desk services, and Help Desk consulting. Progent's Standard Help Desk Services offer smaller organizations an end-to-end solution that handles all aspects of online desktop technical support from initial requests through ticketing, screen sharing, status tracking, problem solving, and management reports. Progent provides service desk support at a significant discount from Progent's normal Level 1 desktop support rates, and Progent can provide the additional option of fast on-demand escalation to Level 2 and Level 3 experts to resolve challenging problems.

    Progent's Help Desk Call Center consulting services can guide you in establishing an efficient new Call Center or revamping your established organization, identifying or customizing Call Center software to address the unique needs of your corporation, or providing temporary online personnel to supplement your internal Help Desk team to deal with unusually busy events such as software migrations, mass updates, or rolling out brand new applications.

    Progent's Help Desk Call Center staff of veteran network consultants gives your clients in Hialeah Florida quick communication with a dependable technical support resource with years of experience offering telephone-based consulting and online troubleshooting for IT systems powered by Windows, Cisco, macOS and OS X, or UNIX/Linux products. Progent's mission is to give the Help Desk recognition as a major contributor to company performance, and Progent's policy is to resolve rather than just annotate IT issues.

  • Business Applications Support: Training, Development, and Problem Solving
    Progent's Applications Consulting Team can supply online and in-depth consulting support and education in specific business application fields such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can deliver consulting, customization, and training for popular Microsoft applications such as CRM, Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. To read additional information about Progent's expertise, custom programming, and education offerings, see Progent's Business Application Experts Services.

  • Centralized and Automated Management of Hybrid Cloud Networks
    System Center 2016 unifies and automates the administration of hybrid cloud networks by offering advanced support for Windows Server 2016, Windows 10 clients; seamless integration of multi-OS environments that include Linux, Microsoft Hyper-V and VMware vSphere; and expanded cloud support including closer integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consulting experts can provide world-class online and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help your business to design and configure a new implementation of System Center 2016, expand or optimize an existing one, migrate efficiently from a prior release of System Center, or debug your System Center solution.

  • Remote IT Infrastructure Monitoring and Reporting Support
    Progent offers businesses in Hialeah Florida remote hybrid network monitoring and reporting by providing Microsoft System Center Operations Manager (SCOM) expertise and System Center 2012 Operations Manager (SCOM 2012) support. Progent can configure Operations Manager to fit your environment so your IT support is proactive rather than reactive. By exposing looming problems before they grow into full-scale emergencies, system monitoring can head off stressful and costly information system failures. Progent can also deploy system monitoring tools like Nagios and MRTG to troubleshoot UNIX/Linux, Sun Solaris, or Apple macOS and OS X networks, Microsoft Windows environments, or environments that incorporate a variety of operating systems.
How Your Hialeah Business Can Contact Progent's Online Service Professionals
To get in touch with Progent about urgent phone-based help with Microsoft Windows, macOS and OS X, or Linux computer systems, go to Progent's Emergency Online Help, phone 1-800-993-9400, or refer to Contact Progent. For businesses and startups in Hialeah Florida, Progent's phone-based network support specialists can deliver expert and cost-effective IT help whenever your business has to have it. More than 15 years of offering online tech support has earned Microsoft Partner certification for Progent's consulting experts and has enabled Progent to acquire high-end troubleshooting skills and to refine online connectivity tools to solve computer problems rapidly while eliminating the expense and lost time that comes with on-site service visits.

Even if your Hialeah office works with a local independent consultant or employs a full time IT staff that know how to deal with day-to-day computer issues, Progentís Microsoft and Cisco certified engineers can still provide an easy and transparent virtual extension of your on-site resources in cases when your usual service personnel either lack the time or the knowledge to handle unexpected system emergencies or particularly tough integration projects.

Features of Progent's Remote Network Services for Hialeah Florida
Progent's online help, Internet-based troubleshooting, network security expertise, and network management services give offices in Hialeah Florida unparalleled leverage for your IT investment. Whether you require one-time phone help and Internet-based network repair or ongoing Help Desk call center support and system administration, Progent's experts can deliver your business enterprise-level IT support while permitting you to avoid the expense and administration overhead of running a full-service internal IT staff. Highlights of Progent's online help program include:

What Makes Progent Unique from Other Service Organizations?
Progent is a Microsoft Partner support company and Progent's head count, breadth of technical knowledge, fine tuned remote support software, and familiarity with corporate IT enable offices to avoid the limitations of excessive dependence on smaller service organizations, individual freelance consultants, or limited internal IT help.

Progent adds value by providing:

How Does Our Company Start Receiving Remote Computer Help from Progent?
To get started with Progent's Nationwide Remote Support offerings or to learn more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent requirement for network help, go to Immediate Online Support.

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    Progent's Microsoft-certified ISA Server 2004 consulting experts have long backgrounds with Internet Security and Acceleration Server developing Microsoft ISA Server-based security installations for IT networks with many offices, remote users, and line-of-business web applications. Progent's ISA Firewall experts can help your company in planning and deploying a configuration of ISA 2000 Server or ISA 2004 Server that meets your information security requirements without adversely restricting your IT system accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other up-to-date versions of Internet Security and Acceleration Server.

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    Open Now SQL Server 2016 Support

    Microsoft SQL Server 2016 offers major improvements in speed, capacity, security, uptime, BOYD support, plus built-in analytics and reporting. Innovations include PolyBase for handling SQL and NoSQ databases in one appliance for data warehousing, Hadoop integration, Row-level Security, Mobile Report Publisher, and seamless control over local and cloud-resident resources. Progent's Microsoft-certified consultants can provide online and onsite support to assist businesses of all sizes to implement, manage or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft technologies such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics GP, Lync or Skype for Business, and System Center Operations Manager.

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    Progent's Palo Alto Networks firewall consultants can show you how to choose, configure, and manage Palo Alto Networks firewalls to provide a next-generation security solution that spans your on-premises and cloud-based assets and protects any user anywhere with any device.

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    Wi-Fi Network Technical Consultant

    Progent can help you design, configure, manage, monitor, and troubleshoot a viable Wi-Fi network architecture, select sensible products, and integrate wireless access points, wireless bridges, radio antennas, wireless controllers, and various wireless products. Progent can also help you put together a thorough 802.11ac wireless system security plan that is well integrated with the security strategy for your entire business network.

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    Progent's Microsoft consultants offer advanced expertise in implementing, managing and debugging any edition of Project Server and can provide a wide range of cost-effective remote consulting services following proven best practices to assist businesses of all sizes to receive all the benefits of this powerful project management solution. Consulting support offered by Progent include system design, installation and migration, setting up safe file and status sharing among onsite and remote or mobile users, network infrastructure optimization, and customized webinar training.

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    Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales activities including listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales, vendors can expand their market, reduce their cost of sales, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide programming, workflow integration, project management support, and training so you can cut development time and costs and speed up your return on investment.

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    Progent's Windows Server 2019 disaster recovery/business continuity preparedness experts can assist your business to plan and deploy a DR/BC solution built around Microsoft's cloud-tested Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.

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    Professional Helpdesk Management Services

    Progent offers three essential types of Help Desk support including Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Support, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft professionals offers your clients easy access to a reliable technical resource with years of experience delivering phone support and online troubleshooting for networks based on Microsoft technology. Progent's concentration is on giving the support Call Center a respected image as a key contributor to business productivity. Progent's goal is to fix and not simply record problems.

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  • Virtual Server Technology Specialist
    24-Hour Virtual Server Consult

    By using virtual servers, companies are able to operate many virtual machines on a single physical server. Virtualization technology enables IT organizations to enjoy all the benefits of server isolation, while avoiding the costs associated with purchasing extra server equipment. Virtual servers are also the enabling technology for building private clouds, which offer major advantages such as reducing the costs of capital equipment, datacenter facilities, and management while improving data security, network reliability, and disaster recovery. Other key server management options are server monitoring software, Windows Server Update Services, and remote system management cards. Progent's professional server management consultants can help you with all areas of server virtualization and management to allow your company to cut expenses and save time.

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  • 24x7x365 Microsoft Windows 10 Configuration Manager Specialists
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    Progent's Microsoft-certified consultants can help organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from an older release of Microsoft Windows. Online and on-premises assessment and upgrade support for Windows 10 provided by Progent include Return on Investment analysis, project management, application and driver compatibility testing, pilot systems, virtualization strategies, Cloud solutions, mobile device management and synchronization, teleworker access, data and identity security, automated deployment and administration, infrastructure design, Wi-Fi support, business continuity planning, group and personal training for IT support staff and end users, and ongoing Call Center support services.

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    Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a phone interview with a Progent backup/recovery expert. The interview is intended to help evaluate your organization's preparedness either to block ransomware or recover quickly from a ransomware incident. Progent will consult with you personally to gather information about your existing AV defense and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow best practices to build a cost-effective AV and backup environment that minimizes your vulnerability to a ransomware attack and aligns with your business requirements.

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    Suse Linux Technical Consultant

    Progent's Linux support experts offer small businesses and software developers assistance with managing and supporting Linux computers that run with Microsoft-powered technology. Progent can give your business contact with Linux experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM credentials. This broad range of experience provides you with a convenient one-stop consulting firm to show you how to build and maintain a secure and reliable mixed-platform network and communications environment that supports Linux and Microsoft interoperability by combining Microsoft Windows with major Linux platforms including RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.

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  • Network Device Configuration Management Network Consultant
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    ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller organizations to map, track, reconfigure and troubleshoot their connectivity hardware like switches, firewalls, and access points as well as servers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology diagrams are always updated, copies and manages the configuration of virtually all devices connected to your network, monitors performance, and generates alerts when issues are detected. By automating time-consuming management and troubleshooting activities, WAN Watch can knock hours off ordinary tasks such as making network diagrams, expanding your network, finding appliances that require important updates, or isolating performance bottlenecks.

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  • Technology Consulting CIO
    CIO Outsourcing

    Progent can provide small businesses with an IT management professional who can function as a part-time CIO. This part-time CIO can provide long-term direction to help you deploy sensible IT products to enhance business operations so they align better with your corporate objectives. Your business can develop and install a well conceived IT plan without incurring the expense of a full-time senior IT executive.

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    Wireless Integration Case Studies

    Progent delivered a wireless networking solution that allowed a school to increase productivity and avoid the recurring expense of a dedicated link. Progent proposed a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is intended for connecting separate sites as far as 2.5 miles apart and can reach even greater ranges. This wireless alternative offered better bandwidth and reliability than recourse to amplifying the 802.11b network, and since it utilizes the 5.8Ghz spectrum it provided immunity to local interference.

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    For custom application creation, Progent can provide software design experts to produce line-of-business software in areas such as eCommerce, web site design, Microsoft Dynamics products such as Great Plains Software accounting system, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progentís experts can use Internet Information Services to build company-specific eCommerce applications powered by Microsoft ASP.NET. In addition, Progent can provide expertise in a wide range of custom program development platforms including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also can provide expertise in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.

  • Windows Server 2008 Remote Troubleshooting Microsoft Windows Server 2016 Specialists
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