UNIX, Linux, Solaris, and Apple Mac OS X Phone-based Support Services for
Hialeah Small Office Information Networks
For small businesses located in Hialeah Florida, Progent provides support for information systems based on UNIX or Linux or for networks that feature a combination of UNIX-family systems and Microsoft Windows platforms. Progent has delivered remote troubleshooting to companies in all 50 states in the U.S. (See Progent's client recommendations). Progent also can furnish the expertise of Cisco CCIE network specialists for challenging connectivity issues, as well as the services of CISSP-accredited security engineers to help with advanced security architecture and business continuity planning.
Progent's remote technical support services offer exceptional value because they are equipped with the practical experience and the advanced technology to resolve most information system issues quickly. This reduces direct costs because service calls require fewer chargeable minutes. Online support also avoids the cost of sending an engineer to your site. Your company benefits additionally in indirect expenses by reducing or eliminating system downtime and associated costs due to business disruption, upset customers and vendors, unproductive employees, and distracted management.
Progent's billing model for remote support is designed to get the most out of your network support dollar. Progent bills per minute for telephone-based assistance, so you are invoiced exclusively for the support that you actually get. Unlike typical remote service organizations, Progent imposes no initialization fee or minimum fees. Progent's one-minute billing unit and simple model for pricing save you from scenarios where quick repairs somehow turn into large tabs. Progent's penchant for dealing with technical issues efficiently translates into your company conserving cash.
Progent's Remote Service Tools
Through years of experience, Progent has refined a set of optimized tools and field-tested processes that permit the highest level of efficiency for online technical support and troubleshooting for small and midsize business information networks. Progent provides protected Virtual Private Network support for VPN gateways from a variety of leading companies such as Microsoft, Cisco, Juniper, Sonicwall and Watchguard. Secure VPN access permits the consultants of Progent's Technical Response Center to interface to your system remotely without compromising system security.
Progent's proprietary customer support database system maintains detailed records of the support that Progent's clients have received. Progent's team engineers have access to the history of assistance provided to every Progent client by every Progent engineer. This history of trouble tickets and resolutions is organized as a quickly accessible internal knowledge base that permits Progent's online technical professionals to share their knowledge company-wide to ensure that the effectiveness of Progent's support grows over time. Progent's high-level accreditations and working relationships with key technology companies including Cisco and Microsoft permit access to other vast technical knowledge bases and allow quick response from manufacturers' in-house engineering staff so Progent's remote service specialists are able to arrive at the most efficient solutions quickly.
Initiate Remote UNIX/Linux, Solaris, or macOS and OS X Network Assistance from Progent
To get started with Progent's remote services in Hialeah Florida or to learn more about Progent's online support programs, call Progent at
Remote Technical Services Provided by Progent
Progent's phone-based technical service professionals have certified skills in an extensive array of technologies. This broad scope of IT skills permits Progent's engineers to tackle virtually any problem likely to crop up in a small company network. Certifications awarded to Progent engineers in UNIX-family technologies include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco credentials awarded to Progent technical support consultants include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate, CCSP, Voice Professional, and Design Professional.
To support customers with multi-operating system networks, Progent also offers the support of consultants who have advanced Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). Progent's security experts include CISM Engineers, CISSP network security specialists, and Information System Security Architecture Professional engineers.
Online services available from Progent to companies in Hialeah include:
-
UNIX/Linux, Sun Solaris, and macOS and OS X Expertise
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X remote consulting services address a broad spectrum of information technology such as system infrastructure, messaging solutions, network and operational security, UNIX/Linux and Microsoft Windows coexistence, virtual server technologies for server hardware economization and easy management, and migration from legacy systems to the latest Microsoft Windows or Linux environments. Progent's group-oriented methodology for resolving network problems promotes quick escalation, if necessary, to consultants with appropriate experience to tackle complex situations. This expedites repair of urgent problems, minimizes network downtime, and cuts support expense.Progent's UNIX/Linux support engineers can offer urgent phone-based assistance for resolving anomalies within UNIX/Linux networks based on popular derivatives of UNIX including:
- macOS and OS X
- Sun Solaris
- IBM AIX
- HP-UX
- Berkeley UNIX (BSD)
- SCO
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat
- SUSE
- Debian GNU/Linux
- Slackware Linux
-
Contact a Cisco Certified Internetwork Expert for High-level Infrastructure Troubleshooting
The Cisco Certified Internetwork Expert certification is the top accreditation for networking consultants, and validates a person's network technology knowledge at the expert level. Cisco qualified CCIEs know how to handle even the most stubborn challenges surrounding network design, installation, management, security, and repair. CCIEs operate closely with Cisco's internal engineers in analyzing anomalies with Cisco IOS Software network management utilities and coming up with workarounds or identifying software updates. Cisco CCIEs offer excellent value because their deep expertise permits them to solve even the most difficult problems rapidly. In many cases, less qualified consultants can struggle for many hours or days with identical tasks that a Cisco CCIE can fix in a few minutes.
Few support firms make Cisco-qualified CCIEs available to assist small and mid-size companies. Progent offers quick telephone contact with a Cisco authorized CCIE so your company can get immediate assistance for complex network infrastructure issues that are impacting business efficiency but are beyond the scope of your ordinary network service personnel. Progent's Cisco CCIE support experts can connect to your computer system using the latest on-line support technology in order to perform efficient, safe, and affordable diagnosis and remediation.
Progent's CCIEs can provide consulting for the complete line of Cisco's top-selling family of connectivity devices such as PIX 500 Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Modules, secure high-speed and integrated services routers, Aironet wireless access points, Cisco Meraki cloud-managed APs, Voice over IP (VoIP) phones and systems, Catalyst family switches, plus Virtual Private Network products.
-
Authorized Microsoft Windows Experts
Progent's Microsoft-certified remote service engineers offer computer problem solving and consulting support for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your business the assistance of support engineers who can assist you with a wide variety of technology support services such as
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 R2 set up,
Microsoft Exchange 2019 deployment,
MS Exchange Server 2016 planning and deployment, Exchange Server 2013 configuration,
Microsoft Exchange Server 2010 monitoring and support,
SharePoint Server 2016 migration and hybrid deployment expertise,
SharePoint Server 2019 planning and integration, Microsoft Teams consulting, Skype for Business Server migration support, Microsoft Lync Server 2013 integration and Office Communications Server 2007 upgrade, Forefront Threat Management Gateway management and ISA Server maintenance, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting, Microsoft SQL Server 2016 migration and programming, and SQL Server 2014 support,
Systems Center Operations Manager resource monitoring and reporting,
Project Server and Server Online planning,
SBS Server support, and
Windows 2012 R2 Essentials migration and cloud integration.
Progent also can deliver a full range of remote desktop support and troubleshooting services such as Windows 7 migration, moving to 64-bit workstation applications, integrating Microsoft Office 2010, and automating desktop configuration.
-
CISM and CISSP Certified Network Security Engineers
Progent's qualified CISSP, ISSAP, and CISM security consultants can provide a range of system protection services to improve the defenses of your UNIX, Linux, Solaris, Mac or Windows network against attacks or assist your company to clean up quickly following a serious breach. Security solutions offered by Progent include: in depth network security evaluation utilizing tools such as GFI LANguard NSS, AMAP Application Scanner, and software from Metasploit and Hydra; rapid recuperation from virus and worm attacks; setting up firewalls; building secure techniques for remote and mobile access; guarding your messaging system from spam and DHA attacks; and instituting 24x7 proactive monitoring.
- Hybrid Cloud Integration
Progent can provide advanced remote consulting to help businesses of all sizes connect their IT infrastructure with leading public cloud platforms such as Azure and Amazon AWS. Progent can assist you to design and administer hybrid ecosystems that support Windows and Linux systems and apps in both cloud-only systems or in hybrid topologies that seamlessly combine physical resources as well as public cloud services. To assist you to incorporate public clouds with networks, Progent can provide a range of cloud migration services such as Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services hybrid cloud integration support, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud Platform (GCP) integration expertise. Progent has more than 20 years of experience providing high-level consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and within your budget.
Progent can provide the skills of seasoned online consulting professionals for special IT projects that small businesses frequently need. Progent's rates for ongoing consulting projects are determined based on the qualifications of the engineers required. Progent's experience with these important fields of computer technology enables customers to execute major projects within budget and on time. Progent's project-based online engineering services include:
-
Help Desk Call Center Expertise
Progent's Call Center service options for small and midsize organizations with networks that incorporate UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft products include comprehensive Call Center outsourcing, Virtual Helpdesk services, and Call Center operations consulting. Progent's Standard Help Desk services are intended for small companies who don't have the resources to assemble and manage an in-house Call Center but who want quick response from an efficient Help Desk with proficient telephone assistance as well as the available expertise to escalate complex problems to high-level engineers.Progent’s Help Desk Co-management services make it possible for your IT organization to share the load for Help Desk services transparently between your IT staff and Progent's nationwide pool of certified desktop support engineers and matter experts (SMEs). Progent’s Co-managed Help Desk service is a collaborative support solution built around the top professional services automation platform for handling end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.
Progent's Help Desk consulting support can assist you in establishing an efficient new Call Center or improving your current one, identifying or customizing Call Center application software to meet the special demands of your company, or providing occasional phone support personnel to reinforce your existing Call Center resources during high-demand scenarios such as software migrations, mass updates, or installing new business software.
Progent's Help Desk staff of seasoned network experts offers your workers in Hialeah Florida fast assistance from a reliable network service group with years of experience delivering phone support and remote diagnostics for computer environments based on UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's concentration is to earn the Help Desk perception as a major contributor to company productivity, and Progent's intent is to fix rather than simply report IT issues.
-
Applications Support: Education, Programming, and Troubleshooting
Progent's Applications Consulting Group can supply remote and in-depth engineering support and training in special application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and CRM. Progent also offers expertise, customization, and training for Microsoft business applications including Microsoft CRM, Office Project, Word, and MS Office Excel. To read more information concerning Progent's consulting, customization, and education services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Team.Progent's Mac consultants can nurture the creative components of Macintosh systems by offering remote help services and training in imaging, audio, and motion video. Progent's consultants offer expertise in a range of Macintosh programs such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac experts can also help you with common procedures like scanning or digitizing audio/video or putting together an audio/video production lab.
Online Network and Server Monitoring Services
Progent can provide companies in Hialeah Florida online computer system monitoring services based on Microsoft System Center Operations Manager IT infrastructure monitoring, customized by Progent to fit your business so your computer support is proactive and automated. By detecting looming problems before they evolve into full-scale emergencies, proactive monitoring can avoid inconvenient and expensive network failures. Progent can also utilize network monitoring products such as Nagios and MRTG to troubleshoot UNIX, Linux, Solaris, or macOS and OS X systems, Microsoft environments, or networks that support a combination of platforms.
To get in touch with Progent about urgent phone-based help with UNIX/Linux, Solaris, or macOS and OS X computer systems, go to Progent's Urgent Online Support, phone
Miami and South Florida Contact Information:
Progent offers consulting services and onsite technical support throughout Southern Florida.
| City | Address | Phone | Link |
| Fort Lauderdale | 401 E Las Olas Blvd, Suite 1400 Fort Lauderdale, FL 33301 United States |
(954) 736-4937 | Fort Lauderdale Network Support Services |
| Fort Myers | Collier Avenue Executive Center, 2080 Collier Avenue Fort Myers, FL 33901 United States |
(239) 676-0700 | Fort Myers Network Support Services |
| Hialeah | 17690 NW 78th Ave Hialeah, FL 33015 United States |
(786) 756-4700 | Hialeah Network Support Services |
| Miami | 200 South Biscayne Blvd, Suite 2790 Miami, FL 33131 United States |
(786) 646-0567 | Miami Network Support Services |
| Miami Beach | 1680 Michigan Avenue Miami Beach, FL 33139 United States |
(786) 522-2526 | Miami Beach Network Support Services |
| Naples | 780 5th Avenue S, Suite 200 Naples, FL 34102 United States |
(239) 330-4007 | Naples Network Support Services |
| West Palm Beach | 515 N. Flagler Drive, Suite P-300 West Palm Beach, FL 33401 United States |
(561) 437-1717 | West Palm Beach Network Support Services |
An index of content::
Windows Server 2012R2 Clustering Support Services
Windows Server 2012R2 Storage Spaces Technology Consulting
Progent's Microsoft-certified consultants can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, develop test systems and rollout strategies, optimize your infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid environments, train your IT management, staff, create a corporate-wide security plan, streamline IT administration, assist with creating applications, and build and test a disaster recovery/business continuity plan.
Time Machine and Outlook for Mac Support Outsourcing
Professionals Mac unified messaging
Microsoft Exchange and Macintosh workstations can work together efficiently. Progent's Mac and Microsoft certified consultants can help you set up Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to collaborate with teammates who use Microsoft Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh software can collaborate, enabling Mac users to receive and transmit email, search the Exchange global address list, copy addresses, synchronize calendars, and invite fellow workers to conferences with your Microsoft Exchange account. Progent will verify that your Microsoft Server is appropriately set up and that WebDAV and Outlook Web Access are working. Progent also can provide customized one-on-one Entourage training.
Network Solutions Microsoft
After Hours Microsoft Office XP Onsite and Remote Support
To deliver economical network services for small companies, Progent offers full-service IT outsourcing plans that offer small companies fast access to technical help without forcing you to hire, train, and maintain a large full-time computer support team. Progent’s IT outsourcing packages offer you an affordable way for creating a secure and robust system for your important Microsoft Windows business productivity suites including Office XP and Office 2003.
Wireless Bridge Consultant Services
Top Ranked Small Business Wireless Remote Support
Progent’s wireless professionals can help small organizations plan, choose, pilot, configure and maintain protected building-to-building wireless bridging products that integrate transparently into your existing network while providing a degree of security that equals or excels wired interfaces. Progent provides experience in wireless network products from Cisco Aironet and Meraki, Proxim, and other small business wireless providers and can show you how to select and install the wireless connectivity technology that match your business needs.
Microsoft System Center Operations Manager Online Help
Immediate Monitoring and Reporting Integration Support
Progent offers a variety of IT support packages for small businesses. These IT outsourcing and server monitoring solutions are built around the proactive problem solving abilities of System Center Operations Manager, a next-generation network and system support product that tracks the availability, performance, and safety of your network and identifies potential troubles before they can disrupt your system. With Progent's affordably priced network service programs, small companies can select a basic co-sourcing package built around Microsoft Operations Manager with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing package.
Microsoft Lync Server 2013 IM Consultant Services
Microsoft Certified Partner Consulting Lync Server 2013 certificate management
Microsoft Lync Server 2013, renamed Skype for Business, allows businesses of any size to build a manageable and secure communications ecosystem that permits the modern BYOD computing style with instant messaging, presence, audio/video and web meetings with app sharing and whiteboard, as well as IP-based and PSTN telephony enabled for a wide range of desktop and handheld endpoints. Progent's certified Lync Server 2013 experts and network integrators can assist you to evaluate the advantages of Lync Server 2013, create an on-premises, cloud-resident (with Lync Online) or mixed topology suitable for your current and long-term plans, implement Lync Server 2013 in a way that expedites your return on investment, and deliver live webinar and on-premises training to your management staff and end users. Progent offers in-depth expertise in key components of a Lync Server 2013 solution that include Windows Server, SQL Server and Exchange Server, and Progent can help you to integrate Lync Server 2013 with key Office and Office 365 applications including Outlook clients and PowerPoint.
Consultant Services ProSight Email Guard Content Filtering Service
24-Hour Email Intent Analysis Consult
Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to provide web-based control and comprehensive security for your email traffic. The powerful architecture of Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from making it to your network firewall. This decreases your exposure to external threats and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a further layer of analysis for inbound email. For outbound email, the local security gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The local gateway can also help Exchange Server to track and protect internal email that originates and ends within your security perimeter.
Consultant Services Slackware Linux
Colbolt Linux Remote Support
Progent's Linux support experts offer small and mid-size companies and software developers support for managing and supporting Linux systems that run with Microsoft-based networks. Progent offers your business access to Linux experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISA credentials. This broad array of experience provides you with an easy one-stop consulting firm to help you create and maintain a protected and reliable cross-platform network and communications environment that allows Linux and Microsoft interoperability by integrating MS Windows with major Linux derivatives such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.
Urgent Design Firm Dynamics GP 2015 Excel Reports
Development Companies Dynamics GP 2015 Power BI
Dynamics GP 2015 R2 features a revamped architecture that enhances cloud readiness, supports popular handheld devices, permits one-time login with Microsoft Azure AD, and tightens security. Microsoft Dynamics 2015 R2 also simplifies reporting, incorporates nine new Workflows, extends the Web Client, and adds more than 100 enhancements to various applications. Progent's Microsoft-certified and Cisco-certified consultants offer the depth and breadth of technical skills and hands-on experience to address the many technical and business challenges involved with upgrading to Microsoft Dynamics GP 2015 R2 and can help you to carry out a smooth migration that will optimize the return on your investment in this powerful platform.
Office Move Professional
Data Center Consultants
For enterprises with branches in California or any region covered by Progent's consultants, Progent's Microsoft-Premier IT consulting experts and authorized Cisco network specialists can provide a range of network support services including project planning, SOX compliance, site relocations, enterprise security, system architecture, on-site or remote emergency support, and troubleshooting for co-location hosting environments. A Progent network architect can show you how to plan a multi-office network that makes efficient use of colocation facilities and Internet hosting sites. Progent’s Microsoft Premier consultants can help large enterprises plan, deploy and support massive rollouts of updated versions of Microsoft technology such as Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise Windows. Progent’s Cisco Certified Internetwork Expert and CCNP consultants can assist you to configure Cisco technology for connection solutions that combine simple, high-speed, integrated, and remote networking.
SQL Server 2019 Web Computer Consulting
Integration Support SQL Server 2019 Web
Progent's certified SharePoint Server 2019 and SharePoint Online consultants offer affordable remote and onsite consulting, application development, and technical support services for businesses of any size who intend to migrate to SharePoint Server 2019 or SharePoint Online from legacy versions of SharePoint. Progent can assist you plan and carry out an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud resources into a cohesive information management system.
Citrix XenDesktop Specialists
Windows desktop virtualization Professionals
Citrix has developed a comprehensive family of platforms that provide advanced manageability, scalability, and responsiveness for virtualizing servers and for server-based delivery of virtual Windows desktops and Windows applications. For managing virtualized Windows desktops and applications, Citrix has developed XenDesktop and XenApp. For creating and administering virtual servers, Citrix offers Citrix XenServer and Essentials for Hyper-V. Progent's Citrix-certified consultants can help you to evaluate the strategic advantages of Citrix virtualization products and help you design, validate, implement, troubleshoot, and support Citrix virtualization platforms.
Technology Consulting Services Intrusion Protection Systems
Cybersecurity Firm VPN Security
Progent offers small and mid-size businesses expert support for Intrusion Protection products and IPsec VPN technology from major firewall and Virtual Private Network security companies such as WatchGuard, Juniper, and SonicWall. Progent can show you how to create a comprehensive security strategy and select appropriate products from multiple suppliers to support your security objectives while sticking within your spending restraints.
MCSE Expert Certified MS SQL Cybersecurity Group
Microsoft SQL Specialists
SQL Server 2000 is a complete, Web-enabled database and data analysis solution that enables the fast development of a new generation of enterprise-class programs that can provide your business a significant competitive advantage. Microsoft SQL Server 2000 features built-in support for XML and the capability to query across the Internet and beyond the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of background helping with Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server solutions that are seamlessly connected with other applications based on Microsoft's .NET environment.
Expert Microsoft Certified Specialists Exchange 2010 Migration
Exchange 2007 to Exchange 2010 Upgrade Consultant
Progent's Microsoft-certified consultants can provide affordable online and on-premises help to implement your upgrade to Microsoft Exchange Server 2010, produce extensive documentation of your new messaging environment, train your network support staff and users to get them ramped up quickly on Exchange Server 2010, and provide ongoing management consulting and technical support. Progent can also assist you to migrate from Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.
Internet Data Center Online Support
Enterprise Active Directory Server Consulting
For corporations with branches in California or any region served by Progent's engineers, Progent's Microsoft-Certified IT support experts and certified Cisco system consultants offer a variety of IT support services such as project management, SOX compliance, office moves, enterprise security, system architecture, on-site or phone-based branch office support, and troubleshooting for collocation hosting environments. A Progent IT architect can help you plan a multi-office information system that makes smart use of collocation services and Internet data centers. Progent’s Microsoft Premier consultants can help major corporations plan, deploy and support massive rollouts of updated releases of Microsoft products such as Active Directory, Microsoft Exchange Server, SharePoint Server, SQL Server, and Enterprise Windows. Progent’s CCIE and Cisco Certified Network Professional experts can assist you to configure Cisco products for connection solutions that incorporate basic, high-speed, integrated, and remote networking.
Altaro VM Backup Remote Support Services
24-Hour Altaro VM Backup and vCenter Professional
Altaro VM Backup software offers small and mid-size businesses a dependable and affordable solution for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud-hosted environments and also supports cost-effective backup to Azure Block Blob storage. Headline capabilities include industry-leading inline deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup intervals as short as five minutes for minimizing your Recovery Point Objective (RPO), military-grade encryption, item-level restore capability for specific files and emails, support for Windows Server Cluster Shared Volumes and for vCenter for handling larger environments, and the ability to leverage Microsoft VSS technology to back up live virtual machines without downtime. Progent is a certified Altaro partner and offers a wide array of services to help you to plan, install, optimize and troubleshoot a backup/restore system powered by Altaro VM Backup software.
Consulting Services Lync Server 2013 and Android
Lync Server 2013 and Active Directory Consulting
Lync 2013, renamed Skype for Business, allows organizations of any size to build a centrally managed and secure communications ecosystem that permits the modern BYOD computing style with IM, presence, audio/video and web meetings with app sharing and whiteboard, as well as IP-based and PSTN calling enabled for a wide assortment of stationary PCs and mobile clients. Progent's Microsoft-certified Lync Server 2013 experts and system integrators can help you to evaluate the advantages of Lync Server 2013, create an in-house, cloud-based (with Microsoft Lync Online) or mixed topology suitable for your present and future plans, implement Lync Server 2013 in a way that expedites your ROI, and provide custom webinar and onsite training to your management team and users. Progent offers in-depth expertise in key pieces of a Lync 2013 solution including Windows Server, SQL Server Express and Exchange Server, and Progent can help you to integrate Lync Server 2013 with popular Office and Office 365 applications such as Outlook and PowerPoint.
CISM Security Security Short Term IT Staff Augmentation Services Computer Engineer
CISSP Certified Expert Supplemental IT Staffing Services Computer Consulting
Progent's temporary IT staffing services allow you to meet the need for IT support personnel without incurring the expense and delays that come with vetting and recruiting reliable technical help and without increasing your permanent head count.
Aironet Wave 2 Wi-Fi Access Point Remote Support Services
Top Quality Aironet Wave 2 Wi-Fi Access Point Network Engineer
Progent's Cisco CCIE Wi-Fi network infrastructure experts offer online or onsite integration and troubleshooting services to help you to plan, implement, upgrade, tune, manage and troubleshoot Aironet wireless AP deployments of any scale or architecture. Progent's Cisco wireless controller consultants can also assist you to integrate your Wi-Fi ecosystem with your wired network and cloud-hosted resources to build a seamless enterprise-wide connectivity foundation that is simple to administer and scale. Progent also offers affordable Wi-Fi site surveys to assist you to determine the most efficient selection, location and setup of Aironet wireless access points to work with your specific office design, construction, and expected workloads.
Proxim Tsunami Remote Support
Urgent Small Business Wireless Support Services
Progent’s wireless professionals can help small companies plan, choose, evaluate, configure and support secure building-to-building wireless bridging products that integrate seamlessly into your IT network while providing a degree of protection that matches or exceeds wireline connections. Progent offers experience in wireless LAN/WAN products from Cisco Aironet and Meraki, Proxim, and additional office wireless providers and can show you how to identify and install the wireless link technology that align best your company requirements.
Dynamics GP 2015 Web Client Consulting
Dynamics GP 2015 Security Consultancy
Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped design that improves cloud readiness, supports popular handheld devices, permits single sign-on with Microsoft Azure AD, and strengthens security and compliance. Microsoft Dynamics 2015 R2 also simplifies management reporting, includes nine new Workflows, extends the Web Client, and adds over 100 improvements to its library of applications. Progent's Microsoft-certified and Cisco-certified consultants have the depth and breadth of knowledge and experience to resolve the many technical and business challenges involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist your organization to perform a smooth migration that will optimize the business value of your investment in this mission-critical platform.
System Center 2016 Security and Compliance Information Technology Consulting
System Center 2016 and Hyper-V Integration Outsourcing
Microsoft System Center 2016 provides important improvements in the management of hybrid cloud environments by offering advanced support for Windows Server 2016, Windows 10; seamless integration of multi-OS environments that incorporate Linux, Hyper-V and VMware vSphere; and better public and private cloud support including closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus native integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team offers world-class remote and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist you to design and configure a new deployment of System Center 2016, extend or tune an existing one, upgrade smoothly from an earlier release of System Center, or troubleshoot your System Center solution.
Microsoft Company-wide Standards for Best Practices Manage
Service Provider Best Practices
Progent’s team of Microsoft and Cisco Premier Certified experts average longer than a decade of hands-on industry experience, at the forefront of IT service, performing a broad range of technical projects for a large array of customers. Every Progent consultant shares a refined collection of individual best practices that are combined into shared leading practices standards that Progent instills in its consulting staff. This means that you get not just world-class technical capability, but also a consultant with proven methods for applying computer knowledge to resolve real-world IT problems efficiently.
Office 365 AD Connect Online Technical Support
Support and Integration Hybrid Office 365 Exchange integration
Microsoft Office 365 Exchange Online allows you to utilize cloud-resident virtual machines, mailboxes and associated email infrastructure to lower capital expense and management overhead. You can use Exchange Online to run all your Exchange mailboxes, or you can run a hybrid solution that incorporates on-premises and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts offer budget-friendly online technical support to assist your small businesses to assess the potential advantages of Office 365 Exchange Online, plan a solution that makes sense for your functional requirements and budget, implement an efficient migration from your existing Exchange organization to one that incorporates Exchange Online, train your IT team and end users, and deliver ongoing consulting and troubleshooting.
Offsite Workforce Video Conferencing Support Outsourcing
Open Now Work from Home Conferencing Support and Setup
Progent can assist small and mid-size businesses to set up and troubleshoot conferencing solutions to enable their telecommuters to collaborate efficiently with fellow workers and clients.
SQL Server 2014 Virtual Machines Technology Consulting
SQL Server Analysis Services Remote Support Services
Microsoft SQL Server 2014 includes major enhancements in key areas such as performance, availability, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory capability that works seamlessly with all workloads including Online Transaction Processing (OLTP), data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective remote and onsite services that include system design, deployment, management, remediation, and software development services to enable organizations of all sizes to realize maximum business value from their SQL Server 2014 investment.
Onsite Technical Support Office 365 IDFix
Hybrid Microsoft 365 solutions Consulting Services
Microsoft Office 365 Exchange Online allows you to use cloud-resident virtual machines, mailboxes and other Exchange infrastructure to reduce capital expense and administrative overhead. You can deploy Office 365 Exchange Online to host all your mailboxes, or you can integrate a hybrid solution that incorporates both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide affordable remote support to help your small businesses to assess the benefits of Office 365 Exchange Online, design a network topology that makes sense for your business needs and budget, implement an efficient move from your current Exchange organization to one that includes Exchange Online, train your management team and end users, and provide ongoing consulting and technical support.
Access to External Support Databases Small Business IT Outsourcing Group
Microsoft Solutions Framework Project Methodology Technical Support Organization
Progent’s staff of Microsoft and Cisco Premier consultants average longer than a decade of hands-on professional experience, at the forefront of network support, executing a wide variety of technical projects for a large array of businesses. Each Progent support professional shares a refined set of individual best practices which are combined into shared best practices standards that Progent instills in its support staff. This guarantees that you get not only world-class technical skills, but also a consultant with proven methods for using technical knowledge to fix real-world IT problems efficiently.
Remote Server Management Integration
ProSight Windows Server Management Outsourcing
ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to help keep your IT system operating efficiently by checking the health of vital devices that power your network environment. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your designated IT staff and your assigned Progent engineering consultant so any looming problems can be resolved before they can impact productivity.
Microsoft Windows 2000 Support
Windows Server 2000 Upgrade Help
Progent's certified Windows Server 2000 consultants can provide network help and IT consulting services for the entire line of Microsoft .NET Enterprise Servers, Windows 2000 Server, and Windows Server 2003. Progent's Microsoft Windows 2000 Server integration, optimization, and troubleshooting services include system planning, installation, documentation, on-site and off-site support, Call Center outsourcing, professional security analysis, turn-key outsourcing, and economical co-sourcing.
Symantec VelociRaptor Network Consultants
Protect Symantec VelociRaptor
Progent's Symantec experts can assist you to support legacy Symantec firewall and VPN appliances including the Symantec Raptor and VelociRaptor line or show you how to migrate to more recent firewall/VPN technology. Progent can also help you design and execute a comprehensive security plan that can incorporate firewall and VPN appliances and utilities, managed security and virus defense services, server and application monitoring software, and formal policies and processes. Progent has the expertise to be your one-stop source for continuing technical support, maintenance, training, and security consulting.
Network Security Audit WatchGuard Firebox M-Series Firewall
WatchGuard Fireware Evaluation
Progent provides consulting expertise for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to select, deploy, and maintain a WatchGuard Firewall appliance that fits your security requirements and budget. Progent can assist you to maintain outdated WatchGuard firewalls or upgrade smoothly to modern WatchGuard firewall solutions.
Remote ProSight DPS Cloud Backup Services Help and Support
Engineer ProSight DPS Hybrid Cloud Backup/Recovery
ProSight Data Protection Services offer small and medium-sized businesses an affordable and fully managed service for reliable backup/disaster recovery. For a low monthly cost, ProSight Data Protection Services automates your backup activities and allows rapid restoration of critical files, apps and VMs that have become lost or corrupted as a result of component breakdowns, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can provide advanced expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to restore your business-critical data.
802.11 Wireless LAN IT Services
802.11 Wireless LAN Network Engineer
Progent can show you how to design, configure, manage, monitor, and repair a viable Wi-Fi network infrastructure, recommend appropriate products, and configure wireless access points, bridges, antennas, wireless controllers, and various wireless products. Progent can also show you how to create a thorough 802.11x system security strategy that is well integrated with the security strategy for your overall business network.
Microsoft Report Designer Integration Firm
Microsoft Certified SQL Server Analysis Services Coding
Progent can provide online and onsite consulting to assist your organization with any facet of business intelligence reporting from debugging or enhancing reports to designing and deploying a comprehensive BI solution. Progent's BI consultants can assist your company to support your current BI environment, help you to migrate reports and databases from an outdated reporting platform to a modern solution, and deliver as-needed online mentoring to meet your specific needs. Progent’s business reporting and analytics professionals offer experience in the leading BI reporting platforms such as the SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins including Power Pivot and Power View, and Report Builder.
Microsoft Certified Windows Server 2012R2 Multitenancy Help and Support
24x7x365 Windows Server 2012 R2 Live Migration Online Troubleshooting
Progent's certified consultants can assist you to evaluate the business value of Windows Server 2012 R2 for your company, develop test environments and rollout strategies, optimize your network for on-premises, multi-site, private or public cloud-based, and partial-cloud datacenters, train your IT support staff, create a corporate-wide security plan, streamline IT administration, assist with creating applications, and generate and validate a disaster recovery/business continuity plan.
SCCM 2012 Asset Management Remote Technical Support
Microsoft Certified Expert Remote Support SCCM 2012 Migration
Progent's Microsoft-certified consultants can help your organization to prepare for, deploy, and administer System Center 2012 R2 Configuration Manager. Progent can help you to upgrade smoothly to SCCM 2012 from a legacy change management solution or help you to enhance your existing SCCM 2012 environment to support your evolving IT requirements. Also, Progent can assist you to create an infrastructure that takes full advantage of SCCM 2012 by delivering advanced consulting support for associated Microsoft technologies including Active Directory Domain Services, Microsoft SQL SSRS, and Internet Information Services.
Select Topic: